Scribd Logo
Upload

Welcome to Scribd!

  • Formal and Informal Languagennnnn

    Uploaded by

    Iria Abal Duran
    5 views1 page
    This document provides examples of formal and informal language that can be used in business correspondence. Formally, letters typically address the recipient by title and surname, thank or refer to previous communication, and use polite language when making requests or complaints. Informally, letters address the recipient by first name, catch up on personal matters, and use direct language for requests while apologizing or complaining. Both styles conclude by offering availability to discuss further and signing off politely.

    Original Description:

    Hjjj

    Original Title

    Formal and informal languagennnnn

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document provides examples of formal and informal language that can be used in business correspondence. Formally, letters typically address the recipient by title and surname, thank or refer to previous communication, and use polite language when making requests or complaints. Informally, letters address the recipient by first name, catch up on personal matters, and use direct language for requests while apologizing or complaining. Both styles conclude by offering availability to discuss further and signing off politely.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views1 page

    Formal and Informal Languagennnnn

    Uploaded by

    Iria Abal Duran
    This document provides examples of formal and informal language that can be used in business correspondence. Formally, letters typically address the recipient by title and surname, thank or refer to previous communication, and use polite language when making requests or complaints. Informally, letters address the recipient by first name, catch up on personal matters, and use direct language for requests while apologizing or complaining. Both styles conclude by offering availability to discuss further and signing off politely.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Formal Informal

    Dear Sir/Madam, Dear Mr/Mrs (surname) Dear (first name), Hi, Hello
    Beginnings Beginnings
     With reference to our telephone  It was nice to hear from you
    conversation yesterday (about)  It’s been ages since I’ve heard from
     Thank you for your email regarding you
     I am writing on behalf of  How are you? Hope you and your
    family are doing well
     I am writing to draw your attention
    to  I am writing to let you know
    Making a request Making a request
     I would appreciate if you could  You don’t mind …ing (…) (for me),
     I would be most grateful if you do you?
    would  Do me a favour, will you?
     Would you be so kind and  Would it be possible for you to?
     I was wondering if you could
     Can/Could I ask you to?
     
    Apologising Apologising
     We apologise for any  Sorry for any trouble caused
    inconvenience caused
     We are very sorry
     Please accept our sincere apologies
    Complaining Complaining
     I am writing to express my  I’m fed up with
    dissatisfaction with (someone/something)
     I find it most unsatisfactory that  I am not happy with

     I’d like to complain about  I’m rather annoyed with


    Endings Endings
     I look forward to hearing from you  Give my love to
     If you require any further  Hope to hear from you soon
    information, please don’t hesitate to
    contact me  Just give me a call if you have any
    questions
     Please feel free to contact me if you
    have further questions
    Signing off Signing off
     Yours sincerely (Dear + name)  Lots of love
     All the best
     Yours faithfully (Dear Sir/Madam)
     Best wishes

    You might also like