CULTY OF wnt. = MBA NAGEMENT meee University of Keleniya, SriLenka, Master of Business Administration Degree Examination UNIVERSITY OF KELANIYA Faculty of Commerce and Management Studies 2018/2019 Academic Year — Year I - Second Semester Human Resource Management — MBA 52083/MBA 52072 (R) 1. Do NOT open this paper until instructed by the supervisor. 2. You must NOT write in your answer booklet until instructed by the supervisor. 3. Time allowed Three hours (03). 4. Number of questions cight (08). 5. Answer any five (05) questions. 6 ‘Begin each answer on a separate page in the answer booklet. Submit all workings.Question O1 Y Anewer OL. (i) or 01. (if) 7 ' OL. @- Mini case - LHR really adding Value? op lahnaan isin the view tt, HR oss not show tet smebtion Pages x. of HRC they Camm: bor sod an inden oye Besides, their intemal operations are not justifiable though their voice make people tappy and motivate. The CEO question where HR add values to business??? According tothe CEO, HR's role in community engagement, society involvement, stakebolder management are Rot clear. But HR think that they should not involve in those external matters as they look at ‘employee management. The operation managers are of the view that HIR is responsible for all Kind of losses in absentecism, employee tumover, and retention costs as their traditional recruitment has gone wrong. So, the top management ask to show their performance in this regards. The marketing manager complains that HR should be held responsible for the loss of few best talented sales and marketing guys over last few months as they were hunted by the competitors. However, tough HR says they plays a strategic role, the (CEO says ‘HR has no room in my board room as they are not sensitive to our strategies” x 2) Wemtify the main cause/causes for the issues highlighted in this mini case. (06 Marks) ‘What do you suggest to overcome the issues arises? (14 Marks) (Total 20 Marks) OR @ Explain with an illustration, the strategic comsequences of succession planning. retaining the super talents at work. ‘Discuss referring to appropriate legislations and decided cases in Sri Lan the possible alternative decisions to be taken by the employer with :2 “Answer cither #0 02. (I) or 02. ily 02.) #) “Human Resource Management (HRM) focuses on retaining people as its main Purpose’. Do you agree with this statement? Justify. (10 Marks) >) “HRM utilizes human resources where as HRD develops human resource’. Justify the Validity of this statement using an example. (10 Marks) (Total 20 Marks) OR ®) _Discuss with a suitable example, the applicability-of job crafting’ instead of Job designing’ in modem day business organizations (10 Marks) “Managerial obsolescence becomes a major concern today in competitive business organizations”. Explain five possible strategies to be executed to avercome the issue of managerial obsolescence. (10 Marks) (Total 20 Marks) 03 ‘either to 3. (i) or 3. (ii) career development plan for the managerial employees. Brief your: ‘should advice the company on employee carer planning and revealing assumptions you may use in this regard. s“Greening the processes of HRM is complete ee ia chat oh , ly different from Green HEM” Discuss (10 Marks) (Total 20 Marks) Question 04 Amawer either ta 4. (i) or 4, (ii) “+0 a) 60 3 Suppose that you are the Head of HR in a particular organisation, operating at a growth Phase of its business cycle and was asked to show the compatibility of HR. strategies with the business strategies Briefly explain how you would assess the alignment of HR strategies with business ‘Strategies while deciding the right HR processes and HR personality to drive the overall HR mission. (Total 20 Marks) OR State and explain four methods of ident (08 Marks) The Kirkpatrick Model is the best-known model for analyzing and evaluating the results of training and development programs. It considers any style of training, both informal or formal, to determine aptirade based on four levels criteria”. Describe with ‘suitable examples the four levels of Kirkpatrick Model (12 Marks) Machines’ ability to perform cognitive, physical, and social dramatically changing jobs. Explain the impact ofJ * Using tslevant examples where appropriate, discuss how organtzations can use intrinsic ‘ewants to motivate emplayecs and 69 reverd them for their performance. (10 Marks) (Total 20 Marks) OR 05. (ii 8) Whatare the reasons for multiplicity of trade unions in Sri Lanka. (10 Marks) BY 9) Thigh to sik isa Negitisnae trade union mechanism availabe wo workers aod thir ‘Organizations for the promotion and protection of their economic and social interest” Explain with relevant examples of four diff (10 Marks) (Total 20 Marks) Question 06 Answer either to 06. (i) or 06. (ii) 06.) ®) ——-Covid-19 has caused a great impact on economic activities of all around the world, Industries such es catering, tourism, film and television, and retail have been bit badly due to the pandemic outbreak. However, other industrics such as healthcare, e- commerce, online education, online medicine, telecommuting, and gaming have seen explosive growth. Thus, now it is a great time to reconsider the organization's manpower planning and recraitment sirategies. Explain with examples, suitable Strategies of manpower planning and recruitment for economically booming ‘economically depressing (economic recession) industries, OR “Sexual harassment need not be directed only by men towards:bye What are the remedies available to a victim of sexual harassment in the workplace in Sri Lanka? (10 Marks) (Total 20 Marks) Question 27 Answer either to 07. (i) or 07. (ii) 07.) 8) “Difficult employees suck the life and time out of managers. But, effective managers are able to find ways to motivate and work with challenging employees” (Profiles International, 2010). Explain main problems that managers experience with difficult employees and give your recommendations to deal with them. (Total 20 Marks) OR 07. (ii) 8) State and explain two theories pertaining to deciding employees’ remuneration. * (10 Marks) TB) Describe with examples the pros and cons of competency-based pay. (10 Marks) (Total 20 Marks) ‘How would you assess whether employer engagement is low? ‘What key indicators might you capture to measure the impact engagement? 4 Provide three (03) examples of possible interventions employee engagement in the organization.. a a) OR ‘What are the HR challenges faced by the organizations when they engage in merger’ acquisition process. (10 Marks) bye “SHRM is playing an important tole in helping orgenizations toygain and keep an advantage over competitors ‘by becoming high-performance work systems”. Describe with examples five high performance work practices.