Professional Documents
Culture Documents
CHAPTER ONE
1.0 Introduction
Getting Maximum Results with Minimum Efforts - The main objective of management is to
secure maximum outputs with minimum efforts & resources. Management is basically concerned
with thinking & utilizing human, material & financial resources in such a manner that would
result in best combination. This combination results in reduction of various costs
Increasing the Efficiency of factors of Production - Through proper utilization of various
factors of production, their efficiency can be increased to a great extent which can be obtained by
reducing spoilage, wastages and breakage of all kinds, this in turn leads to saving of time, effort
and money which is essential for the growth & prosperity of the enterprise.
Maximum Prosperity for Employer & Employees - Management ensures smooth and
coordinated functioning of the enterprise. This in turn helps in providing maximum benefits to
the employee in the shape of good working condition, suitable wage system, incentive plans on
the one hand and higher profits to the employer on the other hand.
Human betterment & Social Justice - Management serves as a tool for the upliftment as well
as betterment of the society. Through increased productivity & employment, management
ensures better standards of living for the society. It provides justice through its uniform policies
Division of Work:
This principle tells us that as far as possible the whole work should be divided into different parts
and each individual should be assigned only one part of the work according to his ability and
taste rather than giving the whole work to one person.
According to this principle, authority and responsibility should go hand in hand. It means that
when a particular individual is given a particular work and he is made responsible for the results,
this can be possible only when he is given sufficient authority to discharge his responsibility.
It is not proper to make a person responsible for any work in the absence of authority.
Discipline:
Discipline is essential for any successful work performance. This principle considers discipline
to mean obedience, respect for authority, and observance of established rules.
Discipline can be established by providing good supervision at all levels, clearly explaining the
rules, and implementing a system of reward and punishment. A manager can present a good
example to his subordinates by disciplining himself.
Unity of Command:
According to the principle of unity of command, an individual employee should receive orders
from only one superior at a time and that employee should be answerable only to that superior. If
there are many superiors giving orders to the same employee, he will not be able to decide as to
which order is to be given priority. He thus finds himself in a confused situation.
Unity of Direction:
Unity of direction means that there should be one head for one plan for a group of activities
having the same objective. In other words, there should be one plan of action for a group of
activities having the same objective and there should be one manager to control them.
In this connection it feels that for the efficient running of an organization the unity of direction is
important, while the unity of command is important to enhance the efficiency of the employees.
This principle can be named „Priority to General Interest over Individual Interest.‟ According to
this principle, the general interest or the interest of the organization is above everything. If one is
asked to place individual interest and the general interest in order of priority, definitely the
general interest will be placed at the first place.
Remuneration to Employees:
In this principle, the opinion is that the employees should get a fair remuneration so that the
employees and the owners find equal amount of satisfaction. It is the duty of the manager to
ensure that employees are being paid remuneration according to their work. If, however, they are
not paid properly for their work, they will not do their work with perfect dedication, honesty and
capacity.
According to this principle, the superiors should adopt effective centralization instead of
complete centralization and complete decentralization. By effective centralization, it does not
mean that authority should be completely centralized.
He feels that the superiors should keep the authority of taking important decisions in their own
hands, while the authority to take daily decisions and decisions of less importance should be
delegated to the subordinates.
Positive Effect
Violating Effect
(i) Unnecessary increase in the workload of the superiors in case of centralization and of the
subordinates in case of decentralization
(ii) Impatient and wrong decisions by the superiors in case of complete centralization and weak
decisions by the subordinates in case of complete decentralization
Scalar Chain:
It refers to a formal line of authority which moves from highest to the lowest ranks in a straight
line,
(ii) Opinion:
This chain must be followed in a strict manner. It means that each communication must move
from top to bottom and vice versa in a straight line. The important condition here is that no step
(post) should be overlooked during communication.
Order:
According to the principle of order, a right person should be placed at the right job and a right
thing should be placed at the right place. Every enterprise should have two different orders-
Materials Order for Physical Resources and Social Order for Human Resources.
Equity:
This principle tells that the managers should treat their subordinates in a just and kind manner so
that they develop a feeling of dedication and attachment for their work. All the employees should
be treated equally and impartially.
Stability of Personnel:
From the point of view of management it is absolutely harmful to change the employees as
frequently as it is a reflection of inefficient management. Therefore, according to this principle
there should be stability of tenure of the employees so that the work continues efficiently.
Initiative:
Initiative means the capacity to work while expressing one‟s thoughts. It is the duty of the
manager to encourage the feeling of initiative among his employees for doing some work or
taking some decision but within the limits of authority and discipline.
Esprit de corps:
As per this principle, a manager should continuously make efforts to develop a team spirit among
the subordinates. To do this, he/she should use the word „We‟ instead of” during the
conversation with subordinates.
The need for management or its importance can be studied under the following headings
a) Management meets the challenge of change: - In recent years the challenge of change
has become intense and critical. The complexities of modern business can be overcome
only by scientific management.
b) Efficient utilization of the seven „M‟s: - There are seven „M‟s in industries:
Management, Materials, Machines, Men, Methods, Maoney and Market. Management
stands at the top and controls all other factors in industries. Just as the mind directs and
controls the body to fulfil its desires, management directs and controls the organization to
achieve desired goals.
c) Integrates various interests: - In the group efforts, there ara various interest groups and
they put pressure over other groups for their maximum share in their total output.
Management balances these pressures and integrates the various interests.
d) Provides innovation: - Management provides new ideas in organizations and visions to
the organization and necessary life for better and greater performance.
e) Provides coordination and establishes team spirit. – Management coordinates the
activities of the different departments of an enterprise and establishes team-spirit amongst
employees.
f) Tackles business problems: - Management serves as a friend, philosopher and guide in
tackling business problems. It provides a tool for doing a task in the best way.
g) A tool of personality development: - Management is not in directing things but the
development of men. It makes the personality of the people and attempts to raise their
efficiency and productivity.
INTERPERSONAL Figurehead
Leader
Liaison
INFORMATIONAL Monitor
Disseminator
Spokesperson
DECISINAL Entrepreneur
Disturbance handler
Resource allocator
negotiator
Kartz (1995) based his model on the skills managers need for success. Skills are abilities that can
be developed and are actually manifested in performance and that there are three types of skills,
which are important to managers: technical human and conceptual skills.
Technical skills: - This is the ability to use knowledge, methods, techniques and equipment
necessary for the performance of specific tasks; this is normally acquired from experience,
education and training.
Human skills: - This is the ability and judgement in working with and through people, including
an understanding of motivation in order to build cooperative effort that can be directed towards
achievement of common goals.
Conceptual skills: - ability to understand the complexities of the overall organization and where
one‟s own operation fits into the organization. This knowledge permits one to act according to
the objectives of the total organization rather than only on the basis of the goals and needs of
one‟s own immediate group.
The principal components in any construction situation are: the client (owner), the project and
the firm (contractor).
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TCHD 4205 CONSTRUCTION MANAGEMENT
The client may be defined as the sponsor of the construction product or service. The product
may, for example, be a building, road, bridge or water source.
The project is a distinctive undertaking, drawing on the skills of a variety of people operating
within a well defined financial and contractual framework.
The firm (contractor) is the design and production unit in the construction industry. The firm is
permanent and continuing component and the base for the long term development of resources.
CHAPTER TWO
functioning of the organization is possible only when every member of the organization knows
the following facts:
The goal of the organization
His/her duties and responsibilities
Delegation of authority
To whom one is responsible
Who is to work with whom?
Site supervisor
G/ foreman
Disadvantages
The top executive tends to be overloaded with work as all decisions have to be taken by
him such that progress of work and its improvement may not be attended to.
Generally, there is inadequacy of communication from lower levels upwards though there
is smooth communication from top to bottom. Thus the feedback is not received by top
executives and this affects progress of the whole work.
The loss of one or two capable men may affect badly the whole organization.
It‟s not possible to take advice from experts; hence all decisions have to be taken by the
person in charge himself.
As the executives have to deal with different types of problems, expertise is not attained
and
Due to the long channel of communication from top to bottom, there are chances of delay
and message distortion.
Applications
1. This organization structure is suitable for small and medium size factories in which
subordinate operational staff is not high.
2. It is also suitable where continuous process is required such as in sugar and paper industries,
oil refineries, spinning and weaving mills.
The line organization is suitable for large and complex enterprises, undertaking large
constructional works and heavy projects where key men need advice from expert specialists in
different fields. These specialists are normally staff with long experience. They do not have
authority to command anybody. Their functions mainly are advisory and are not directly
involved in carrying out the major objectives of the enterprise. The „line‟ personnel execute the
work to fulfill the objectives of the enterprise and maintain discipline and stability while „staff‟
provides expert opinion based on long experience; carry out research, planning, scheduling and
recording of progress.
Advantages
1. The advice of specialists and experts is available at all levels i.e. it‟s a planned and
specialized system.
3. It gives increased economy and efficiency though extra expenditure has to be incurred on
staff personnel [experts]
4. As staff personnel do considerable general work, line personnel get sufficient time to
devote to achieve objectives of the company.
5. It provides for large variety of jobs, hence better opportunities for the advancement of
employees.
Board of directors
Workers
The relation of each one of staff members is shown at one level. However, advice say from legal
advisor may be given not only to the General Manager but also to any other line officer.
Disadvantages
The “staff” may not succeed in getting their ideas implemented for lack of authority as
they are not vested with any authority.
In this system, the duties and responsibilities are difficult to understand which may cause
confusion between line and staff personnel (charts and manuals are required to indicate
clearly duties and responsibilities).
The expert advice available is conveyed to workers through line officers which is quite a
lengthy route; there is risk of misinterpretation and misunderstanding given advice.
The overhead cost of the product may increase due to high salaries of staff personnel.
The slackness of any section will affect the whole working system.
This system is preferred for medium and large scale industries depending upon the internal
structure and nature of production activities-most common in automobile industries.
3. Functional Organization
In this type of organization all similar and related workers are grouped together under the charge
of one person. The idea is to divide the work in such a manner that each person has to perform a
minimum number of functions and he is fully responsible for the aspect of the work. For
example a foreman in the materials section would be responsible for the procurement and supply
of all types of materials to the workers all sections. Thus in order to perform his function
effectively, he may have to deal with all personnel in the various departments. Thus in a
functional organization, a subordinate anywhere in the organization will be commanded directly
by a number of supervisors, each having authority in his/her own field.
Managing Director
Workers
Figure 3: Functional organization
Advantages
1. Expert advice is available through specialists
2. It enables the division of labour on the basis of specialization of functions and in planned
manner.
3. It enables increased efficiency, as each person has to perform limited number of functions
4. Manual work is separated from mental work
5. It maintains the functional efficiency of each person
6. It helps in doing work as per specifications.
Disadvantages
1. There is no clear cut line of authority
2. As each subordinate has a number of bosses, it gives rise to disrespect and weakens the
discipline in the organization.
4. Span of Control
Entrepreneur/ Boss
Mason Electrician
Figure 4: shallow structure
Small businesses use this structure but if the manager is absent, the subordinates may have
difficulty in getting some kind of decision on the problem although it is quick mode of
communication.
Deep military structure; The Managing Director in a company is the overall powerful superior
with managers; Supervisors etc being in turn as the line managers to subordinates, the more the
managers can direct their energies to more important and pressing problems.
Managing Director
Personal Finance
Safety Contracts manager A Contracts manager B Plant Manager
Workers
CHAPTER 3
A neatly and efficiently site lay out convey to all concerned including the general public, the
sound standards by which an efficiently organized contractor operates.
To obtain maximum efficiency there is an optimum way of laying out the site and also a correct
amount of expenditure to support the proposed site layout. Any planned layout should be
reviewed periodically and adjusted to suit the changing needs of the site activities. If this is
carefully considered, planned and controlled, it will be reflected in the progress and profitability
of the contract.
The following should be given consideration when preparing site layout plans:
i. Existing services:-
The positions of each utility service must be established and should be shown on the site layout
plan or be marked out immediately on site with pegs or other suitable means to prevent damages
occurring during construction work. These utility services are:
i) Existing sewers/drains and any manholes/inspection chambers cesspits, septic tanks, catch-
pits, soak-away pits etc.
ii) Water mains or distribution pipes including any control valves or hydrant connections.
iii) Electricity cables above or below ground
iv) Gas mains
v) Telecommunication cables above or below ground.
ii. Hoardings (Fences):- to secure site, prevent noise and dust to adjoining properties.
iii. Access and Exits:
The size of access would depend on how restricted the site is or the constrainment of the locality
of the site. It also depends on the probable sizes of the delivery vehicles and the type of plant to
be used on site.
Under “access and exits” the following must inevitably be taken into consideration:-
i) Number of access-to-site points allowed by the highways authority so as to interrupt the
general public traffic minimally.
ii) Acess and exit road sizes for vehicle and plant movement, and the thickness of the base
depending whether it is permanent or temporary,
iii) Ramps which are necessary for delivery of materials where access would otherwise be
difficult.
iv) Traffic flow directions should be shown to prevent congestion and afford satisfactory flow of
vehicles.
iv. Signs and notices:
The position of important signs and should be displayed on site. Other signs can be erected at the
discretion of the site supervisor for the following reasons:-
to direct plant and materials deliveries
for security and to act as warnings to the public and employees
for ease of location of administration, safety and welfare facilities,
to show the names and organizations which are party to the contract.
toilet facilities must be provided. Toilets should be located in a position that is convenient
to both offices and mess rooms, which may mean providing more than one loacattion on
large sites. Recommended: Up to 100 people 1 convenience for every 25 persons. More
than 100 people 1 convenience for every 35 persons.
vi. First Aid rooms:-
Any contractor who has more than 40 persons on site must provide this facility in accordance
with requirements of the regulations. It should be sited in a position which is conveniently
accessible from the working areas and must be of such a size as to allow for the necessary
equipment and adequate circulation which would indicate a minimum floor area of 6m2
vii. Contractor‟s office/clerk of works:-
An area of 3.7m2 for each supervisory staff is recommended and should be located in a position
which is easily and quickly found by visitors to the site and yet the same time will give a good
view of site operations.
viii. Car parking: -
Assume space per car 2.3m wide x 5.5m long and some allowance for reversing.
ix. Stores, storage facilities and compound: -
The location and sizes of space to be allocated for any particular material should be planned by
calculating the areas required and by taking into account all the relevant factors before selecting
the most appropriate position on site in terms of handling, storage and convenience. The
following should be designated on a site layout plan:-
Hard stands for bulk, heavy materials
Stores sheds
Curing shed for concrete test cubes
Cement and other essential sheds for petroleum, oil and explosives.
x. Workshops:-
Positions should be indicated to enable the site supervisor to arrange for the erection of the
following types of workshop:-
Fitters shops and work area
Joinery shop and machinery area
Reinforcement and bar bending area
Concrete mixing area.
Moveable includes:-
Vehicles – lorries, forklift trucks, dumpers
Compressors
Pumps
Cranes (tracked or rubber tyred)
Other Considerations;
xiii. Parking yards for staff and operatives vehicles
xiv. Security lighting positions
xv. Viewing platforms
xvi. Temporary benchmark position and other control points
xvii. Spoil heaps or dumps
xviii. Protective measures for existing trees, gardens, pavement and other features, which are not to
be disturbed
CHAPTER 4
The control systems required on construction projects fall into five categories of time, cost
quality, function and conflict.
Indeed, although this is a novel definition of control systems for construction projects, the
documentation found on most projects actually addresses all five control needs, time control is
documented in the programmes, cost in the bills or financial statement quality in the
specifications, function in the brief and conflict in the contracts and conditions of engagement, as
shown in Table 2. Clearly, then, it is not the actual control systems used in practice which are
wrong, merely the established theories that surround them.
I. Cost Control
Cost control: - It should be recognized that no amount of paperwork achieves this construction
cost control. The actual control is achieved through the ultimate decision of the manager that
something should be done differently and the translation of that decision into practice.
Cost control is the activity which compares cost performance against the cost plan, adjusting one
or the other dynamically by reference to the changing circumstances in the project‟s financial
environment.
The elements of a cost control system are:
Observation
Comparison of observation with some desired standard
Corrective action to take if necessary
Cost control is the process of controlling the expenditure on a construction project throughout its
construction duration from its inception till its execution and final payment. The main aim of
planning, scheduling and supervising a project is to ensure the maximum benefits from the
expenditure incurred on the project. To achieve this objective, it is necessary to have estimates of
the cost of the proposed work, and be reasonably sure that it can be done within available
resources. During the construction stage, measures should be taken to ensure that the costs are
kept within the estimated cost.
Cost control is an important aspect of construction management, not only for the owner of the
work, but for the contractor also, who has to earn profit out of it. If he does not exercise
sufficient control on costs, he may not only lose profit margin, but could incur heavy losses.
(i) To determine the estimated profit. The cost data provides the total expenditure
incurred on the work at regular interval or any given duration. The contractor can find
out his profit or loss by comparing the likely payments to him from the measurement
of completed portion of the work and actual expenditure in incurred by him.
(ii) To locate areas of inefficient functioning and provide data for reducing cost.
Cost control data indicates the day-to-day cost incurred on various items of work and
provides warning to the site engineers if expenditures are higher than the estimated
costs being incurred.
(iii) To serve as a basis for estimating. The cost control data of work provides feedback
to the estimator for up-dating the knowledge of output data of men, materials and
machines. The unit rates of cost for various items of work can be worked out after the
completion of a job, which would be helpful in preparing the realistic estimates for
the future works.
Overall profit or loss method; in this method, the contractor waits till the work is completed and
then he compares the amount he receives for the work completed with the amount spent on it.
Such a system is useful for small contracts of short duration. This system hardly has any control
on the construction as the result of available at the end of the work. However, the experience
gained by this information can be utilized in future for the execution of similar works.
Profit or loss with reference to part payment; In this method, the contractor is paid on running
bill basis at regular intervals for the portion of the work completed by him. The he can know the
profit or loss by comparing the amount he receives for the work done with the expenditure
incurred by him for executing that portion of the work.
Unit cost method; In this method, the rate of cost of each item of work is calculated by dividing
the expenditure on the item by the quantity of work done. The comparison of the rate of cost
with the rates in the cost estimates, gives the idea of the efficiency of the work. This method
gives a clear picture of the items which are going on uneconomically and need attention.
Although limited details of cost records will not give clear idea whether the poor performance is
due to labour, materials or equipment, yet for most purposes, it is sufficient incarnations of the
items which need attention to avoid losses.
Comparison with standard costs; In this method, the cost records of the details of the rate of cost
of labour, materials and equipment are separately and compared with the rates of these items
known as standard costs. This comparison of rates of costs gives an idea of the areas of
inefficient works and the scope of improvement. Although this method is ideal, it is laborious
and costly as great details pertaining to labour, materials and equipment costs separately for each
item of work are required to be maintained.
Combination with other administrative functions; To effect economy, sometimes cost control
system is combined with some other necessary operations such as with the organization of an
incentive scheme or bonus scheme. As in profit sharing type of incentive scheme, it is essential
to know the cost efficiency of the work before the bonus is announced.
Materials – Construction materials form the biggest component of any construction job.
Hence cost control must be exercised at its purchasing stage. Required quantity and
quality materials should be purchased at the most competitive rates from proper sources.
Surplus materials should not be purchased as it deteriorates in storage.
Equipment – Cost control on equipment and machinery may be exercised in the
following manner:
Over head charges – By reducing the duration of completion of the job, the over head
charges can be reduced to a minimum.
Safety and security measures – The safety measures reduce accidents, resulting in saving time
and money paid as compensation, Thus for efficient and economical completion of any job,
proper safety and security measures are essential.
marriages, and the purpose of contracts and conditions of engagement is to make clear and
unambiguous enforceable promises. A certain amount of conflict between the members of the
team is a healthy source of new ideas. Therefore, just like cost, it needs to be controlled, not
eliminated.
Control of progress
Progress may be defined as the achievement at regular interval of time in comparison with the
estimated work. All planning of any job will fail if progress is not checked at regular intervals.
Purpose of control of progress
Construction works are full of a number of uncertainities and bottlenecks, due to which the
achievements or progress will be less than planned. If the timely corrective action could not be
taken, the work will not be completed in the planned period and its overall cost will increase
many fold than the estimated cost. The record of progress is also useful in case of dispute with
the contractor. Sometimes contractor may demand extra time to complete a certain job on the
grounds that the work has delayed due to the reasons beyond his control, such as delay in supply
of materials by the department. In such cases factual progress date is useful to settle the matter.
In summary:
The record of progress gives an idea of payments to be made.
It gives information to the planner whether the work is going as per schedule or behind
schedule
It give an idea to the owner, whether he will have some profit or not
It helps to take corrective measures well in time to bring back the work to schedule if it
has lagged behind.
Methods of recording progress
The methods of recording progress depend upon the type and size of the work as well as manner
in which it is executed. Generally the following methods of recording progress can be adopted:
Maintaining job diary (attendance, receipt and issue of materials, number of workers
employed, inspection record, progress of work done weather conditions etc)
Maintaining register of instructions/instruction book (communication between the
engineer in charge and contractor). The site engineer/consultant records his observations
regarding quality and progress of the work and if any change in the design of the work is
required, then he records the necessary changes to be done by the contractor.
Maintain progress report record (prepared at site by supervisor and sent to head office
at regular interval as decided, weekly or monthly)
Construction report (report about materials used and progress is daily entered in a
prescribed form). Test results of specimens tested, inspection notes about the work are
also recorded. The aim of construction report is to record time, quality, quantity of work
and general conditions of the work to ensure satisfactory progress as per specifications
Abstract of quantities and cost. The quantities of various items of works executed are
recorded in the measurement books. Payments to contractors are made on the basis of
these measurements entered into the master bill, the work abstract is prepared, which
indicates the up-to-date physical progress of each item of work including the supplies of
material.
Taking corrective measures
The following corrective steps may act as a guide to site engineers:
Procurement of materials well in advance right quality and quantity at time when
required;
Arrangement of equipment and machinery – to be arranged in time or alternative source
to be arranged, no defective plant to be allowed on site;
Proper watch and ward arrangements – to eliminate chances of pilferage of materials and
equipment
Provision of incentive – to achieve a higher output and better efficiency, some incentive
schemes for workers must be announced.
V. Quality Control
Quality is defined as „fitness to purpose
The price to be paid for a building is a reflection of the expectations of quality. A cheaper
building probably uses inferior materials and is likely to be less attractive and less durable.
Quality control also aims to avoid wastage of time, materials and money by highlighting the
point at which a production process is being defective.
Like most other aspects of construction management quality control has to be planned. Planning
seeks „order‟ and a quality control system for a construction project reflects this sense or order. It
may be seen to be in five basic stages:
Setting the quality standard or quality of design required by client
Planning how to achieve the required quality, construction methods, equipments,
materials and personnel to be employed
Construct the building right first time
Correct any quality deficiencies
Provide for long term quality control through establishing systems and developing a
quality culture.
The costs of quality
It is obvious that quality is proportional to costs associated with the construction process. Costs
associated with quality need to be identified for management decisions. The costs of quality can
be broken down as follows:
Failure costs: The cost of demolishing and rebuilding, the cost of production time, delays
to other gangs
Appraisal costs: The cost of inspection and testing
Prevention costs: The costs of providing better designs, more training to reduce failure
costs, more maintenance.
Quality Assurance QA
Quality Assurance is a mechanism for ensuring that the construction process takes place within
the framework of a quality management system. Quality assurance defines the organization
structure, tasks and duties for implementing quality management. In 1987, the Building Research
surveys found that 50% of the faults were design related, and 40% of the problems arose from
faulty construction and 10% were products failing.
Design faults
Construction faults
Not building to drawings or specifications
Poor supervision leading to bad workmanship
Insufficient management of the quality of construction
In order to eliminate those potential problems many clients have looked to quality
assurance to reassure them that they will get the right building without undue quality
problems.
CHAPTER FIVE
5.1 Materials
Material storage is a very important function since material wastage can increase substantially if
care is not exercised in the selection of suitable storage points. Pre – planning is essential, and
the site supervisor who fails to store materials when they arrive on site is not operating in the
way in which he was employed.
5.3 Receipt and Checking of deliveries from suppliers or contractor’s own yard
Notification from suppliers of impending deliveries should be made to enable the storage area be
prepared and to allow the technical team inspect the materials from the suppliers yard. Delivery
notes should accompany delivered goods and must be presented by the delivery drivers as proof
of the consignment‟s quantity and quality. The delivery notes should not be signed until goods
are checked, and if damages have arisen during transit or there are discrepancies between the
deliveries, the amounts should be indicated on both copies.
At commencement of a contract, a site layout plan should be drawn up to outline the construction
working areas and to show all the site facilities and material storage areas A storage compound
layout would also serve to highlight to everyone concerned where the various delivered materials
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TCHD 4205 CONSTRUCTION MANAGEMENT
are to be kept so that the site supervisor is occupied when there is delivery, other supervisors,
store men e. t. c may be able to direct the delivery drivers to appropriate unloading points by
referring to the layout retained in the main site office.
(i). “Block” means a masonry unit having 1 dimension exceeding 15 inches (375mm), and
„1 of its other 2 dimensions exceeding 7 inches (175mm)
(ii). “Brick” means masonry unit which is not a block.
(iii). “Chain” means a series of metal links connected to or fitted into, one another.
(iv). “Lay” means the lengthwise distance required by a single strand to make 1 complete
spiral around the rope.
(v). “Rigging equipment” means chain, wipe rope, fiber rope, synthetic rope, sling, and
their accessories and including hoisting lines.
(vi). “Rope” means a strand or series of strands of fiber, synthetic or wire braided woven or
twisted together.
(i). All materials shall be stacked, racked, blocked, interlocked, or otherwise secured to
prevent sliding, falling, or collapsing during storage or transit.
(ii). Structural steel, poles, pipe, bar stock, and other cylindrical materials, unless racked, shall
be stacked and blocked so as to prevent spreading or tilting.
(iii). Before a material is unloaded from a railcar or vehicle or removed from storage, the load
or pile shall be examined to ascertain if the material has shifted, binders or stakes have
broken, or the load or pile is otherwise hazardous to an employee. If a hazardous
condition is found, an attempt shall not be made to remove the load until corrective
measures are taken that will ensure the safety of the employee who is exposed to the
hazardous condition.
(iv). The maximum safe load limit in pounds or kg per square meter of a floor or roof of a
building shall be conspicuously posted in all storage areas, except a slab on grade. The
maximum safe load limit shall not be exceeded.
(v). Except for masonry and mortar, material shall not be stored within 4 feet (1.2m) of
working edge during overhand bricklaying or related work.
(vi). Gravel, sand, and crushed stone shall be withdrawn from a pile or barrow area in a
manner that prevents overhangs and vertical faces.
(vii). Storage areas, aisles, and passageways shall be kept free of the accumulation of materials
that constitutes a hazard to the movement of material – handling equipment and
employees. Such areas shall be kept in good repair.
(viii). If a different road or work levels exists, ramp, grading, or blocking shall be provided to
ensure the safe movement of material – handling equipment.
(ix). A railcar, truck, or semitrailer shall be chocked or otherwise secured during loading and
unloading if the movement of a railcar, truck, or trailer could create a hazard for the
employee.
(x). A load line shall not be wrapped around the material being lifted.
(xi). A material shall not be stored with any other material with which it could react and cause
a hazardous condition.
(xii). While roofing work is being performed, materials and equipment shall not be stored
within 6 feet (1.8m) of a roof edge, unless guardrails are erected at the roof edge.
(xiii). Material that are piled, grouped, or stacked near a roof edge shall be stable and self
supporting.
(xiv). Material stored inside buildings under construction shall not be placed within 6 feet of
any hoist way or inside floor opening, nor within 3metres of an exterior wall that does not
extend above the top of the material stored.
(xv). Non- compatible materials shall be segregated in storage
(xvi). Storage area shall be kept free from accumulation of materials that constitute hazards
from tripping, fire, explosion, or pest harborage. Vegetation control shall be exercised
when necessary.
(xvii). Materials shall not be stored on scaffolds or runway in excess of supplies needed for
immediate operations.
(xviii). Portable and powered dock boards shall be strong enough to carry the load imposed on
them.
(xix). Portable dock boards shall be secured in position by being anchored and equipped with
devices that will prevent slipping.
(xx). Handholds, or other effective means, shall be provided on portable dock boards to permit
safe handling.
(xxi). Positive protection shall be provided to prevent railroad cars from being moved while
dock boards or bridge plates are in position
(i). The height of manually stacked pile of bagged material, weighing more than 13.6kg per bag,
shall not exceed 5 feet.
(ii). Bagged material on a pallet shall be all of the following
Not more than 36 inches in height.
Secured to prevent displacement from the pallet before moving.
Stacked not more than 2 pallets high.
Stacked stepping back the layers and cross – keying the bags at least every 10 bags high.
(iii). A loose brick or tile stack shall be all of the following:
Tapered back 2 inches in every foot of height above 4 feet.
Not exceeding 6 feet in height.
Cross – keyed at each 2 – foot level.
(iv). A loose block stack shall be all of the following:
Not exceed 6 feet in height.
Cross – keyed at each 3 foot level.
(v). Brick on a pallet shall be all of the following:
Not more than 30 inched in height.
Secured to prevent displacement from the pallet before moving.
Stacked not more than2 pallets high.
(vi). Block on a pallet shall be all of the following:
Not more than 46 inches in height.
Cross – keyed every course or secured to pallet.
Stacked not more than 2 pallets high.
(vii). Brick or block in a banded cube shall not be stacked more than 2 cubes high.
(i). Lumber shall be stacked on level and solidly supported sills so as to be self –
supporting and stable.
(ii). The width of a pile of lumber shall be no less than ½ the height.
(iii). A pile of lumber manually stacked and a pile of lumber to be manually unstacked
shall not exceed 6 feet in weight
(iv). Lumber which is mechanically stacked shall not exceed 10 feet in height. This lumber
shall not be re-handled manually.
(v). Used lumber shall have all protruding nails removed or bent into the lumber before
stacking.
(i). A bin or hopper that has a bottom discharge shall have sloped sides to allow material to
flow freely.
(ii). A hopper shall have a top opening that is 42 inches or less above the ground or working
surface and shall be equipped with grill work over the opening which is capable of
supporting any intended load and which has a mesh that is not more than 6 by 6 inches to
prevent employee entry.
(iii). An employee required entering or working on stored material in a silo, hopper, bin, tank,
or similar storage area shall be provided with a personal fall arrest system for working in
hazardous spaces and confined or enclosed spaces; testing and neutralizing hazard.
5.10 Clearances
(i). Material stored near an electrical distribution or transmission line shall maintain the
following clearances:
Line rated 50kV or less – 10feet plus length of material stored
Line rated 50 kV or more – 10 feet plus 0.4 inch for each 1 kV over 50 kV plus
length of material stored or 10 feet plus 4 inches for each 10 kV over 50 kV plus
length of material stored.
(ii). All equipment used to store material near energized electrical lines shall conform to part
10 Lifting and Digging Equipment, and Part 13 Mobile Equipment
(iii). An employee shall be designated to observe the clearance and give timely warning if it is
difficult for the operator to maintain the prescribed clearance by visual means.
(iv). An employee storing or handling material shall not come closer than the prescribed
clearance of sub – rule (1) of this rule.
(i). The area onto and through which material is to be dropped shall be completely enclosed
with barricades not less than 36 inches or more than 42 inches high and not less than 6
feet back from the opening and area receiving the material. Signs warning of the hazard
of falling materials shall be posted on the barricades at each level containing the
barricades. Removal of signs shall not be permitted in this lower area until debris
handling ceases above.
(ii). If material is dropped through more than 1 level, the opening shall be enclosed between
the upper and lower levels, or an enclosed chute provided, or the intermediate levels
barricaded as prescribed in sub-rule (1) of this rule. If the drop is more than 40 feet inside
a building. Then only an enclosed opening or chute shall be used. The chute or enclosure
shall extend through the ceiling of the receiving level.
(iii). A material chute should be constructed to withstand any impact load imposed on it
without failure.
(iv). A material chute, or section of a material chute, at an angle of more than 45 degrees from
the horizontal shall be entirely enclosed, except an opening may be provided at or about
each floor level for insertion of materials. The opening shall not exceed 48 inches in
height measured along the wall of the chute. At all stories below the top floor, the
openings shall be kept closed if not in use.
(v). A material chute shall fit a floor or wall opening, or the space between the chute and the
floor or wall opening shall be covered.
(vi). If material is dumped from mechanical equipment or a wheelbarrow, then a toe board or
bumper not less than 4 inches x 6 inches high nominal size shall be secured to the floor at
each material chute opening.
(vii). A gate capable of withstanding the load imposed on it shall be installed at or near the
discharge end of a material chute. A trained employee shall be in charge of opening the
gate and loading of trucks.
(viii). If the drop is more than 20 feet outside the exterior of the building, then a chute as
prescribed in sub-rules (3) to (6) of this rule shall be used, and extend to within 8 feet of
the lower level.
(ix). Material, barricades, waste materials, or rubbish shall not be removed until material
handling ceases above.
(x). All scrap lumber, waste materials, or rubbish shall be removed from the immediate work
area as the work progresses.
(xi). Disposal of waste material or debris by burning shall comply with local fire regulations.
(xii). All solvent waste, oily rags, and flammable liquids shall be kept in fire resistant covered
containers until removed from the worksite.
(i). Rigging equipment for material handling shall be inspected at the time of installation,
before each job, and at the beginning of each shift if in use, by an employee qualified to
perform this inspection. Defective rigging equipment shall be removed from service.
(ii). If not in use, rigging equipment shall be stored in a manner which is not hazardous for an
employee.
(iii). Rigging equipment, other than a sling, hoisting line, and alloy steel chain, shall not be
loaded excess of its recommended safe working load.
(i). A natural or synthetic fiber rope used for hoisting, lowering, or pulling shall consist of 1
continuous piece without a knot or splice, except an eye splice at the end of the rope.
(ii). An eye splice for manila rope shall contain not less than 3 full tucks, and short splices
shall contain not less than 6 full tucks, 4 on each side of the splices center line.
(iii). An eye splice for stranded synthetic fiber rope shall contain not less than 4 full tucks, and
short splices shall contain not less than 8 full tucks, 4 on each side of the splice center
line. An eye splice for other types of synthetic fiber rope shall be made as prescribed by
the rope manufacturer.
(iv). An eye splice for natural or synthetic fiber rope shall be of a size to provide an interior
angle at the splice of not more than 60 degrees when the eye is placed over the load or
support.
(v). A natural or synthetic fiber rope eye shall be equipped with a thimble if the eye is placed
over or around an object with a sharp corner.
(vi). Strand ends tails from an eye splice not be trimmed flush with the surface of the rope
immediately adjacent to the full tucks. This applies to both eye and short splices and all
types of fiber rope.
Tails from an eye splice for a fiber rope less than 1 – inch in diameter shall project
not less than 6 rope diameters beyond the last full tuck.
Tails from eye splice for fiber rope 1 – inch or more in diameter shall project not less
than 6 inches beyond the last full tuck.
Projecting tails may be tapered and spliced into the body of the rope using not less
than 2 additional tucks, which shall require a tail length of approximately 6 ropes
diameter beyond the last full tuck or they may be taped or wired down.
(vii). A natural or synthetic rope shall not be used for load carrying service if any of the
following apply:
It is frozen or has been subjected to corrosive chemicals or extreme temperatures
It has begun to unravel
It has external abrasion, cuts, or broken fibers, decay, burns, softness, or variation in
size or roughness.
It has internal presence of grit, broken fiber, mildew or mold, color change,
powdering or loose fiber.
(viii). Natural or synthetic rope shall not be used if there is exposure to corrosive substances,
chemicals, or heat.
(i). A hook ring, oblong link, pear – shaped link, welded or mechanical coupling link, or
other attachment, when used with alloy steel chain, shall have a rated capacity equal to
the chain or rope to which it is attached, and the load shall not exceed the rated load.
Shackles and other accessories shall have a rated capacity equal to or greater than the
load to which it is attached.
(ii). A hook shall be discarded if either of the following applies:
The throat opening is more than 15% greater than the manufactured size.
The hook has more than 10 degrees twist from a vertical center line drawn through
the hook center.
(iii). A closed hook shall be used if there is a probability of the load becoming disengaged.
(iv). Special custom designed grabs, hooks, clamps, and other lifting accessories, for such
units as modular panels, prefabricated structures and similar materials shall be marked to
indicate the safe working loads and shall be proof tested to 125% of their rated load.
(v). A job or shop hook and link, or a makeshift fastener, formed from a bolt, rod, or other
such accessories, shall not be used, unless tested in accordance to subrule (4) of this rule.
(vi). A shackle and connecting pin, and other accessories, shall be discarded if the diameter is
reduced by more than 10%.
5.15 Chains.
(i). Chains used for material handling shall be made of alloy steel.
(ii). A welded alloy steel chain shall have a permanently affixed tag showing the size, grade,
rated capacity, and manufacturer‟s name.
(iii). If wear at any point of any chain link is more than that shown in table 2, then the chain
shall be repaired or replaced. The repair shall return the chain to its rated capacity.
(iv). A load – carrying chain shall be repaired only by the manufacturer.
(i). Determine the safe working loads of various sizes shackles from the catalogue, except
that higher safe working loads are permissible if recommended by the manufacturer for
specific, identifiable products, provided that a safety factor of not less than 5 is
maintained.
(ii). The manufacturer‟s recommendations shall be followed in determining the safe working
loads of the various sizes and types of specific and identifiable hooks. All hooks for
which manufacturer‟s recommendations are not available shall be tested to twice the
intended safe working load before they are initially put into use. The employer shall
maintain a record of the dates and results of such tests.
(i). The employer shall have each synthetic web sling marked or coded to show all of the
following:
Name or trademark of manufacturer.
Rated capacities for the type of hitch.
Type of material.
(ii). Rated capacity shall not be exceeded.
(iii). Synthetic webbing shall be of uniform thickness and width and selvage edges shall not be
split from the webbing‟s width.
CHAPTER SIX
A large variety of equipment is used on construction projects and their location should be
properly planned to maximize their output. When preparing equipment layout, the
following points should be considered:
Equipment should be placed near the place of its use as well as near materials it is
supposed to utilize.
Provide shelter for costly equipment
Repairs, maintenance should be done.
Layout should be such that safety can be ensured by security staff.
Sufficient space should be available for scaffolding erection and for removal and shifting
of the equipment to places where it can be fully utilized.
There should be adequate space for parking transport vehicles.
Adequate safety measures and fire prevention equipment should be provided in the
layout.
It ensures efficiency of the mechanical plant because there are fewer breakdowns, which
can reduce output.
It prevents frustration in operatives, particularly if their earnings are affected by plant
breakdown and poor outputs.
Site supervisors are kept happy where the plant department offers efficient services of
mechanical plant. Plant with a poor performance record should not be issued but should
be got rid of by the plant department.
It enhances the value of plant and hence depreciation is slowed down.
It is generally a guarantee that operatives take more care when using the plant.
Dilapidated plant is more misused and abused because operatives treat it with contempt.
Well – kept plant is a good public relations exercise. Those from outside tend to
recognize the firm as an efficient, well managed unit where the vehicles, plant and
equipment are clean and well looked after.
Major breakdown of mechanical plant are reduced if a sound maintenance scheme is in
operation.
The work and responsibility of the firm‟s safety officer is simplified and management is
pleased.
Litter or no trouble is experienced with the police as far as the firm‟s vehicles are
concerned.
If maintenance is to be effective the supervisor should understand that most plant managers
insist on the following division as far as mechanical plant is concerned:
a) Servicing and cleaning
b) Preventative maintenance
c) Planned maintenance
conducted with minimal disruption. Withdraw from circulation would take place when
one site has returned the plant to the yard; the planned maintenance would take place
before redistributing to another site.
6.3.0 Plant and Equipment Record
The plant manager opens up a file on each piece of plant purchased and all relevant
details are recorded regarding the plant history. Details recorded include:
manufacturer‟s hand book, date of purchase and cost, supplier‟s name and address,
modifications, fuel consumption, maintenance, expected life, depreciations, worked
hours etc. some forms associated with the use of plants are:
Plant Utilization Sheets
Plant Transfer Sheets
Plant in and out Charts
Plant hire charges
Inspection Records and Maintenance Sheets
Driver‟s log book
Inspection records and testing results forms.
Site managers are advised, when requisitioning or ordering plant not to rely entirely
on phone calls but to verify the order in writing to ensure that the correct type of
equipment and size are received. This reduces disputes between plant department and
site supervisors. Also hiring out of plant is more accurately predicted when the date
of requirement is shown on the requisition form.
Contact no _________________________
No.________________
Job no _____________________________ Date
_______________
Prepared by _________________________
History Record Cards: The information on the job cards is transferred for each
individual machine to its history card together with the hours operated and fuel used. The
monthly records are then abstracted to prepare costs for comparison with budget values.
The variances are subsequently used in controlling maintenance, adjusting the hire rate
and ultimately in making decisions with respect to replacement or sale of plant.
CHAPTER 7
Safety, Health and welfare at Construction Sites
7.01 Definitions
(i) Health – State of complete mental, physical, social and spiritual well-being
(ii) Safety – state of being safe and protected from danger or harm to the body either directly
or indirectly or state of freedom from danger.
(iii) Welfare – Health, comfort, happiness and general well-being of a person or group etc.
construction, which is an occupation, involves building operations and works of
engineering construction, excavation, earth works, transportation of materials by hand
and vehicles, movements within the site, etc. all these activities carried out at
construction sites are associated with problems, which include injury and death.
In general the role of the safety officer shall consist of the following duties:
Formulating the company‟s safety policy
Advising management on legislation and safety matters
Assisting in drafting of safe working procedures and codes of practice
Reporting and investigating accidents with the preparation and analysis of safety records
Safety training
Safety assessment of site management
Inspection of sites to ensure compliance with safety measures (Safe working methods,
proper use of construction equipments, protective clothing and availability of first aid)
Providing information to sites on accidents that have happened elsewhere on similar sites
to help generate safety consciousness within working sites.
To take care of their health and safety and that of other persons who would be affected by
acts or an omission at the work place;
To cooperate with the employer to enable everyone to comply with the statutory
provisions.
The types of safety and health hazards experienced at construction sites include the
following:
Collapse of pits, shafts, tunnels and trenches;
Collapse of buildings and structures;
Flooding of excavations;
Flying of materials due to use of explosives;
Generation of dust and fumes during building/ demolition operations and similar works;
Accumulation of fumes and gases in excavations and tunnels, from vehicles transporting
materials;
Overloading of scaffolds with materials;
Unfenced platforms, gangways, runs and stairs;
Poor stability of lifting appliances;
Unprotected excavation, pits shafts or opening in the ground
Poor ventilation in excavation, pits, holes, tunnels, shafts and in any other enclosed or
confined space at the site;
Workers driving vehicles and trucks at site in insecure positions;
Live electric cables
Unguarded rotating parts of machinery;
Lifting, carrying and moving excessive loads;
Poorly constructed and maintained scaffolds, ladder and working platforms;
Projecting nails and loose materials
Falling materials, tools, objects or articles from height;
Obstructed platforms, gangways, runs or stairs with materials, rubbish and projecting
nails and;
Working on or near fragile materials.
In view of the above hazards usually encountered on construction site, some measures are
put in place to ensure safety and health of workers. The safety measures include:
Enforcement of the factories Act and Building Construction Rules which provide guide
lines on safe work practices during building operations and work of engineering
construction;
Registration of construction sites, to enable regular visiting of the sites;
Awareness by contractors that when undertaking building operations or work of
engineering, the department of Occupational Safety and Health (OSH) should be notified
of the intention to commence work at the site for the purpose of registration and enable
regular inspection of the site;
7.5.0 The following are general costs of construction related accidents on sites:
a) Economic cost;
Loss of wages
Loss of production due to stoppage of work
Cost of labour replacement/training
Time loss in helping the injured; accident investigation and reporting
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TCHD 4205 CONSTRUCTION MANAGEMENT
7.6.0 Causes of the common construction related accidents and possible remedies;-
a) Work equipment and plant
Inadequate mechanical safeguards to prevent contact with dangerous objects.
Lack of maintenance of work equipment and vehicles (defective plants and
equipment)
Unsuitable machines for the job
Cuts and splinters from blades, corners, sheet metal, tool edges etc
Electrical hazards (not properly insulated)
b) Workplace (environment);
Poor housekeeping (bad organization)
Poor visibility in areas where vehicles and lifting equipment are working
Untidiness, poor stacking of materials
Mixing of people and vehicles especially at entrances and exits
c) Workforce;
Inadequate training of workers
High labour turnover
Monotony of work resulting in ignoring safety precautions,
Lack of information, instruction, supervision,
Accidents caused by the above hazards can be reduced through regulation and support of the
construction industry by the government as follows:
Strict enforcement of existing laws;
Urgent revision of relevant laws;
Urgent consideration of the proposed Occupational Safety and Health Bill;
Development and enforcement of standards;
Operationalisation of the local construction industry policy;
Education and training of technical managers and operatives;
Strengthening of the insurance sector ; and
Building capacity to respond to national emergency situations of major accidents
CHAPTER 8
Use of explosives
Work in dangerous or unhealthy atmospheres
Dangers connected with transport
Miscellaneous protection e.g. fencing, protection from falling trials, lifting excessive
weights
CHAPTER 9
Introduction
In any organization, it‟s the duty of senior management to get work done from the work force of
the organization to achieve its objectives. Success in the application of work incentives aimed at
generating higher levels of performance and production output will largely depend on
establishing a careful balance of the many inter-related motivating factors necessary in achieving
worker satisfaction often further complicated by prevailing nature of construction itself.
Definition: The art or activity of developing desire to work amongst the workers or employees to
achieve the desired goal is known as motivation. It can as well be defined as “taking work from
persons/people, create interest in them for the work, maintain that interest and instigate them to
development.” The most important task of management, therefore, is to motivate employees so
that they may direct their energies for the accomplishment of organization goals.
d. Participation
Participation is mental and emotional involvement of people in group situations that encourages
them to contribute to group goals and share responsibility for them. The motivational basis is that
people like to be asked their opinion and know that their ideas and benefits have some weight in
the ultimate management action taken. The underlying assumptions are; people derive
satisfaction from being a part of the management action, from doing as effective a job as
practicable and having self-control rather than organizational control. By using participation,
greater acceptance to change is accomplished.
e. Work accomplishment environment
This includes a work climate which has the presence of pressure to get things done. When this
exists to a high degree the chances of motivating is usually high. The need to achieve, getting
projects finished and the value of time are prominent attributes that make for high work
accomplishment environment.
f. Effective criticism
This can be spring bound for improving and employees‟ behaviour and performance. g.
Praise
Praise and credit for work done is a good and effective method of motivation. It satisfies ego and
esteem needs. It is therefore highly desirable that an employee who has done a good job should
be commended for his performance.
progress in a job; gain respect both from the employer and fellow workers, and identify with a
particular skill seem to provide additional support to Maslow‟s theory.
Safety/security needs: Once physiological needs are satisfied, safety or security needs emerge and
become dominant. Safety needs are felt by people who feel threatened either by fear of physical
danger or deprivation of basic physiological needs. The operation of safety needs is in evidence on
attempts to seek job security, insurance, pensionary benefits and so on.
Social needs: The need to seek affiliation and affection (love) of one‟s fellow beings is related to the
social nature of human relationship. Social needs point to man‟s urge for meaningful companionship
with fellow beings and are concerned with mental health of the organization. The organization helps
to satisfy employees‟ social needs through sports teams, parties and celebrations. The supervisor can
help fulfil social needs by showing direct care and concern for employees.
Esteem needs: These desires for self-expression, self-respect, and respect or recognition by others.
According to Maslow, most people feel the need to be rated higher than others and seek recognition
and respect on that account. Satisfaction of esteem needs produces feelings of selfconfidence,
prestige, power and control. The organization helps to satisfy employees‟ esteem needs by marching
the skills and abilities of the employee on the job. The supervisor can help fulfil esteem needs by
showing workers that their work is appreciated.
Self-actualization needs: These are desires for self-fulfilment and the realization of an individual‟s
full potential. They represent the desire to become more and more of what one is, to become
everything that one is capable of becoming. The supervisor can help fulfil selfactualisation needs by
assigning tasks that challenge employees‟ minds while drawing on their aptitude and training.
Self-actualization ,
self-fulfilmen t.
Conversely, when respondents reported a feeling of happiness, they frequently described factors
related to their jobs, to events that indicated that they were successful in the performance of their
jobs and to possibility of professional growth. Hertzberg labelled the factors that prevent
satisfaction as hygiene factors and those that bring about satisfaction as motivators.
Job satisfaction (motivator factors):
• Achievement
• Recognition
• The work itself/ challenging
• Taking responsibility
• The chance to advance (growth)
Satisfaction comes from motivators that are intrinsic or job content such as achievement,
recognition, advancement, responsibility, the work itself and growth possibilities.
Herzberg uses the term motivators for job satisfiers once they involve job content and the
satisfaction that results from them. Motivators are considered job turn-ons. They are necessary
for substantial improvements in work performance and move the employee beyond satisfaction to
superior performance. Motivators correspond to Maslow‟s higher-level needs of esteem and self-
actualisation which cannot be fully satisfied and they will continue to motivate individuals for a
long time.
Job dissatisfaction (Hygiene factors)
• Working conditions
• Job security
• Salary/ Wages
• Relation with superiors
• Company policy/administration
• Fringe benefits.
He also concluded that workers could become demotivated when other factors were
unsatisfactory, these being termed “hygiene” factors and mainly relate to work environment.
Hertzberg uses the term hygiene for these factors because they are curable (preventable) in
nature. Hygiene factors are considered job stay-on because they encourage an employee to stay
on job. Unfavourable factors about the environment bring about poor job attitude and if they
deteriorate below the level employees consider acceptable, job dissatisfaction will develop.
Improvement in them will serve remove obstacles to positive job attitude.
Management by direction and control (Theory X), regardless of its hard or soft approach, is
ineffective to motivate people whose important needs are social and egoistic. Once lower order
needs are satisfied, rewards, promises, incentives, or threats and coercion- the devices used by
management under Theory X, cease to motivate people.
Having established the inadequacy of Theory X McGregor suggested a different theory of
managing people based on more adequate assumptions about human nature and motivation. He
labelled that attitudinal pattern of manager as “Theory Y”. He developed theory (Y) suggesting
that work is natural, people wish to achieve goals and obtain intrinsic satisfaction when
committed to the work objectives, and further more seek responsibility by contributing to
problem solving when properly motivated.
The important assumptions of Theory Y are:
a) Every work is interesting
b) Man is not inherently passive or resistant to organizational needs. The motivation, the
potential for development, the capacity for assuming responsibility, the readiness to direct
behaviour towards organizational objectives are all present in people. It‟s the
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TCHD 4205 CONSTRUCTION MANAGEMENT
Motivation methods
Motivation
Non-financial Financial
i.e. social, psychological
Statutory controls
Voluntary negotiation
and bargaining
Via self-esteem and job Satisfaction
Obviously, the specific employer needs to provide a total package embracing at least the most
important worker motivators and avoid those elements likely to irritate the workforce and cause
dissatisfaction.
Incentive schemes
An incentive is something to pay in return for motivating/encouraging workers to work more and
increase production. Many schemes are available to suit different situations; those most
applicable to the construction industry are outlined below:
Profit sharing – The Company pays out either yearly or half yearly a lump sum or shares to its
employees, based on the profit earned by the company. This system operates best where labour
turnover is low and the workforce can meaningfully contribute to the strategies for profit success.
Day work – An hourly rate is paid related to the skill required by the task; the worker is then
simply paid for attendance at work. The system is most suitable for craft operations where either
there is great complexity involved or a high level of skill is required. High rates of pay coupled
with semi financial incentives are often necessary to attract and keep the worker.
Piece work – straight piece work is the payment of a uniform price per unit of production. The
principle is that as a worker improves output, earnings increase proportionately.
Such a system would be best installed on repetitive – type activities where the standard time for
doing the work can be reasonably, accurately determined. Hence it is more popular in the
manufacturing industries but has gained favour for some of the construction finishing trades such
as flooring, plastering, electrical wiring etc.
Standard time, or hour, system – Essentially, this is the same as straight piece work system, but
the targets for the worker are expressed in time units rather than money.
Example: A worker is given a target of eight hours to complete an activity and completes it in six
hours. Thus payment = 8 x hourly rate. The next unit can now be commenced two hours earlier and
thereby the workers‟ overall earnings are proportionately increased. The advantage of the system is
that if new hourly rates are negotiated the time standards remain unchanged.
Plus rate or spot bonus – A minimum bonus, sometimes called a fall – back bonus is paid
whatever the output, the incentive simply being used to generate a competitive remuneration rates
when the basic rate is low e.g. where local employment practices may be restrictive.
Job and finish
The worker is offered a lump sum of money to complete an operation, useful on for example
large concrete pours or similar work, when the gang will complete the work as quickly as
possible, but be paid for the full day‟s work and any bonus earned.
Group scheme
Many construction activities on site performed by gangs require the different classes of skilled
workers to be acknowledged in earning levels. The solution normally preferred involves
apportioning the bonus on a shares basis, usually with the gang supervisor being paid slightly
more than trades‟ members and so on through the skills.
The methods of which the behaviour of workers in any industry can be modified to attain good
industrial relations and increased output are known as behaviour of workers in any working
environment.
• Welfare facilities – canteen, restroom, fair price shop, laundry, facilities for education
of children, transport, etc will motivate the workers to work more which will result in
increased production.
Motivations
• Participation: Workers should be made to feel responsible for the work they are doing.
They should have a feeling that they have a say in the management and if something
goes wrong, they shall equally be losers and this makes them more responsible and they
will work whole heartedly.
With these activities workers may be made to feel that they are an integrate part of the industry
and any gain or loss in the industry is equally their gain/loss. If is the above techniques are
applied properly, they shall prove a good tool to modify the behaviour of workers.
Causes of grievances
5. Strict rules
6. Victimisation of supervisors
Handling grievances
The following steps are recommended in handling grievances#:
Any problems/grievance outside the powers of the supervisor like wages, scales, promotions, etc
should be reported immediately to the personnel officer at the office.
Example: The site manager responsible for the construction of a large concrete pump house sets
a crew of five workers, a target of 50 man- hours to erect the form work for the concrete in the
base pour. Calculate the bonus earned by each crew member, given that the work is completed in
the times shown below: (Basic rate of payment is 500/= per hour)
Solution:
CHAPTER TEN
10.0 Work Task Analysis (Work Study)
10.1 Introduction
Productivity has now become an everyday watch word. It is crucial to the welfare of industrial
firm as well as for the economic progress of the country.
High productivity refers to doing the work in a shortest possible time with least expenditure on
inputs without sacrificing quality and with minimum wastage of resources.
Work-study therefore forms the basis for work system design. The purpose of work design is to
identify the most effective means of achieving necessary functions. This work-study aims at
assisting in project planning, site layout evaluation, design of temporary works, balancing of
equipment and other resources, and improving on the re-planning of production in the proposed
ways of doing work and establishing standard times for work performance.
Work-study is encompassed by two techniques, i.e., method study and work measurement.
“Method study is the systematic recording and critical examination of existing and proposed
ways of doing work, as a means of developing and applying easier and more effective methods
and reducing costs.”
“Work measurement is the application or techniques designed to establish the time for a
qualified worker to carry out a specified job at a defined level or performance.”
Both methods have gained wide acceptance in the manufacturing industry, and are increasingly
finding favour in the construction industry by bringing improvement to the badly organized
environments that are often found on construction projects.
“Work study is a generic term for those techniques, method study and work measurement
which are used in the examination of human work in all its contexts.
Work Study
Higher Productivity
Work study is a means of enhancing the production efficiency (productivity) of the firm by
elimination of waste and unnecessary operations. It is a technique to identify non-value adding
operations by investigation of all the factors affecting the job.
10.2 Productivity
Productivity is the quantitative relation between what we produce and we use as a resource to
produce them, i.e., arithmetic ratio of amount produced (output) to the amount of resources
(input). Productivity can be expressed as:
Productivity refers to the efficiency of the production system. It is the concept that guides the
management of production system. It is an indicator to how well the factors of production (land,
capital, labor and energy) are utilized.
( )
The word tangible here refers to measurable.
The output of the firm as well as the inputs must be expressed in a common measurement unit.
One of the major disadvantage of partial productivity measures is that there is an over emphasis
on one input factor to the extent that other input are underestimated or even ignored.
Improves upon the existing process or methods and helps in standardisation and
simplification.
Helps to establish the standard time for an operation or job which has got application in
manpower planning, production planning.
Diagrams
Charts - Flow diagrams
- String diagrams
In operation process chart, the graphic representation of the points at which materials are
introduced into the process and what operations and inspections are carried on them are
shown.
2. Flow Process Chart
Flow process chart gives the sequence of flow of work of a product or any part of it through the
work centre or the department recording the events using appropriate symbols. It is the
amplification of the operation process chart in which operations; inspection, storage, delay and
transportation are represented. However, process charts are of three types:
i. Material type - Which shows the events that occur to the materials.
ii. Man type - Activities performed by the man.
iii. Equipment type - How equipment is used.
The flow process chart is useful:
to reduce the distance travelled by men (or materials).
to avoid waiting time and unnecessary delays.
to reduce the cycle time by combining or eliminating operations.
to fix up the sequence of operations.
to relocate the inspection stages.
Like operation process chart, flow process chart is constructed by placing symbols one below
another as per the occurrence of the activities and are joined by a vertical line.
3. Two Handed Process Chart
A two handed process chart is the most detailed type of flow chart in which the activities of the
workers hands are recorded in relation to one another. The two handed process chart is normally
confined to work carried out at a single workplace. The application of this charts are:
To visualise the complete sequence of activities in a repetitive task.
To study the work station layout.
4. Multiple Activity Chart
It is a chart where activities of more than subject (worker or equipment) are each recorded on a
common time scale to show their inter-relationship. Multiple activity chart is made:
_ to study idle time of the man and machines,
_ to determine number of machines handled by one operator, and
_ to determine number of operators required in teamwork to perform the given job.
c. Diagrams Used in Method Study
The flow process chart shows the sequence and nature of movement but it does not clearly show
the path of movements. In the paths of movements, there are often undesirable features such as
congestion, back tracking and unnecessary long movements. To record these unnecessary
features, representation of the working area in the form of flow diagrams, string diagrams can be
made:
To study the different layout plans and thereby; select the most optimal layout.
To study traffic and frequency over different routes of the plant.
Identification of back tracking and obstacles during movements.
INSPECTION
TRANSPORTATION
DELAY
STORAGE
Analytical estimating.
Time study: A work measurement technique for recording the times and rates of working for the elements
of a specified job carried out under specified conditions and for analysing the data so as to determine the
time necessary for carrying out the job at the defined level of performance. In other words measuring the
time through stop watch is called time study.
Synthetic data: A work measurement technique for building up the time for a job or pans of the job at a
defined level of performance by totalling element times obtained previously from time studies on other
jobs containing the elements concerned or from synthetic data.
Work sampling: A technique in which a large number of observations are made over a period of time of
one or group of machines, processes or workers. Each observation records what
is happening at that instant and the percentage of observations recorded for a particular activity, or delay,
is a measure of the percentage of time during which that activities delay occurs.
Predetermined motion time study (PMTS): A work measurement technique whereby times established
for basic human motions (classified according to the nature of the motion and conditions under which it is
made) are used to build up the time for a job at the defined level of performance. The most commonly
used PMTS is known as Methods Time Measurement (MTM).
Analytical estimating: A work measurement technique, being a development of estimating, whereby the
time required to carry out elements of a job at a defined level of performance is estimated partly from
knowledge and practical experience of the elements concerned and partly from synthetic data.
Add the suitable allowances to compensate for fatigue, personal needs, and contingencies. etc. to
give standard time for each element.
Compute allowed time for the entire job by adding elemental standard times considering
frequency of occurrence of each element.
Make a detailed job description describing the method for which the standard time is established.
Test and review standards wherever necessary.
OT : Observed Time
PRF: Performance Rating Factor
NT: Normal Time
PA: Process Allowances
RPA: Rest and Personal Allowances
SA: Special Allowances
PoA: Policy Allowances
Allowances
The normal time for an operation does not contain any allowances for the worker. But with any
change in from the normal time, allowances must be made to enable the worker to attend to his
personal needs. The allowances are categorized as:
Relaxation allowance,
Interference allowance, and
Contingency allowance.
1. Relaxation Allowance
Relaxation allowances are calculated so as to allow the worker to recover from fatigue.
Relaxation allowance is an addition to the basic time intended to provide the worker with the
opportunity to recover from the physiological and psychological effects of carrying out specified
work under specified conditions and to allow attention to personal needs. The amount of
allowance will depend on nature of the job.
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TCHD 4205 CONSTRUCTION MANAGEMENT
Relaxation allowances are of two types: fixed allowances and variable allowances.
a. Fixed allowances constitute:
Personal needs allowance: It is intended to compensate the operator for the time
necessary to leave, the workplace to attend to personal needs like drinking water,
smoking, washing hands. Women require longer personal allowance than men. A fair
personal allowance is 5% for men, and 7% for women.
Allowances for basic fatigue: This allowance is given to compensate for energy
expended during working. A common figure considered as allowance is 4% of the basic
time.
2. Variable Allowance
Variable allowance is allowed to an operator who is working under poor environmental
conditions that cannot be improved, added stress and strain in performing the job.
The variable fatigue allowance is added to the fixed allowance to an operator who is engaged on
medium and heavy work and working under abnormal conditions. The amount of variable
fatigue allowance varies from organization to organization.
3. Interference Allowance
It is an allowance of time included into the work content of the job to compensate the operator
for the unavoidable loss of production due to simultaneous stoppage of two or more machines
being operated by him. This allowance is applicable for machine or process controlled jobs.
Interference allowance varies in proportion to number of machines assigned to the operator.
The interference of the machine increases the work content.
4. Contingency Allowance
A contingency allowance is a small allowance of time which may be included in a standard time
to meet expected items of work or delays. The precise measurement of which is uneconomical
because of their infrequent or irregular occurrence.
This allowance provides for small unavoidable delays as well as for occasional minor extra
work:
Some of the examples calling for contingency allowance are:
Tool breakage involving removal of tool from the holder and all other activities to insert
new tool into the tool holder.
Power failures of small duration.
Obtaining the necessary tools and gauges from central tool store. Contingency allowance
should not exceed 5%.
5. Policy Allowance
Policy allowances are not the genuine part of the time study and should be used with utmost care
and only in clearly defined circumstances.
The usual reason for making the policy allowance is to line up standard times with requirements
of wage agreement between employers and trade unions.
The policy allowance is an increment, other than bonus increment, applied to a standard time (or
to some constituent part of it, e.g., work content) to provide a satisfactory level of earnings for a
Example 1:
The element times (in minutes) for 4 cycles of an operation using a stop watch are presented
below:
Elements No Cycle time in minutes
1 1.5 1.5 1.3 1.4
2 2.6 2.7 2.4 2.6
3 3.3 3.2 3.4 3.4
4 1.2 1.2 1.1 1.2
5 0.51 0.51 0.52 0.49
Solution
Elements No Cycle time in minutes Average Rating % Normal=Av time
Cycle time x rating
1 1.5 1.5 1.3 1.4 1.425 110 1.425x1.1=1.568
2 2.6 2.7 2.4 2.6 2.575 Mach Elements =2.575
3 3.3 3.2 3.4 3.4 3.325 110 3.325x1.1=3.658
4 1.2 1.2 1.1 1.2 1.175 Mach Elements =1.175
5 0.51 0.51 0.52 0.49 0.505 110 0.505x1.1=0.555
9.531
Normal time for the cycle = 9531
Standard time = 9.531 + (0.15 x 9.531)
=10.961 standard minutes
Example 2:
The observed times and performance ratings for five elements are given below, compute the
standard time assuming rest and personal allowance as 15% and contingency allowance as 2%:
Element 1 2 3 4 5
Observed time (Min) 0.2 0.08 0.50 0.12 0.10
Performance Rating 85 80 90 85 80
Solution
Elements Time (observed) Rating Normal time
1 0.2 85 0.2x85/100=0.170
2 0.08 80 0.08x80/100=0.064
3 0.50 90 0.50x90/100=0.450
4 0.12 85 0.12x85/100=0.102
5 0.10 80 0.10x80/100=0.080
Total 0.866
CHAPTER ELEVEN
11.0 PROJECT INVESTMENT APPRAISAL
11.1 Introduction
Definition
Any act which involves the sacrifice of an immediate and certain level of consumption in
exchange for the expectation of an increase in future consumption.
Types of capital investment
Replacement of obsolete assets
Cost reduction e.g. IT system
Expansion e.g new building & equipment
Strategic proposal: improve delivery service, staff training.
Diversification for risk reduction
Need for investment appraisal
Because, large amount of resources are involved and wrong decisions could be costly,
Managers are responsible for comparing and evaluating alternative projects so as to
allocate limited resources and maximize the firm‟s wealth
Difficult and expensive to reverse
Investment decisions can have a direct impact on the ability of the organisation to meet
its objectives
Project A Project B
Initial investment $100 $100
Cash inflow at end of year
Year 1 $110
Year 2 $121
At first sight, some may think that project B is better because it has a higher cash inflow.
However, the time value of money concept states that a dollar today is always worth more than a
dollar in the future
The two projects are of equal value to the company because their present values are the same
Project A Project B
Initial investment $100 $100
Present value of cash flow
(interest rate is 10% per annum) ( ) ( )
$100 $100
The two projects are of equal value to the company because their present values are the same
b) Factors leading to the changes in value of money
Opportunity cost of money
Erosion of purchasing power due to inflation
Uncertainty and risk
c) Opportunity cost of money
Opportunity cost of money refers to the cost incurred or income forgone by not using the
money for other purpose
For surplus cash, the opportunity cost is the interest income forgone by investing the cash
in other investments or depositing it in the bank
d) Erosion of purchasing power due to inflation
Inflation refers to the continual increase in the general price level of goods or services
During a period of inflation, prices of goods increase while the purchasing power of
money decrease. The purchasing power of a dollar today is greater than that of the future
If the level of risk rises, investors will expect a higher return as compensation.
For example, suppose an investor expects $100 for return now. After adding a 10% risk
premium, he will expect $110 one year later
f) Discounting
According to the time value of money concept, a dollar in one year is not worth the same
as a dollar in another year.
It is necessary to convert the cash flows for different years into a common value at a
common point of time, either at present or in the future
Discounting is the process of reducing future cash flows to present values with the use of
an interest rate
( )
n= Number of years
Example
Prize money of $3000 today or the following set of cash flows over the next three years:
1 $1100
2 $1210
3 $1331
Calculation procedures
( ) ( ) ( ) ( )
n = no. of years
I0 = initial investment
A company is considering making several investments in the Production facilities for the new
products with an estimated useful life of four years. The cash inflows and outflows are listed as
follows:
Required:
(a) Calculate the NPV of each investment and determine whether to accept it or not
(assuming the company has unlimited resources)
(b) If the company has limited resources, determine which investment should be accepted by
referring to the highest NPV
Project A
( )
Project B
( )
Project C
( )
Project D
( )
With limited resources, the company should only accept project because it generates the highest
NPV
g) Advantages of NPV
Consistency with the time value of money concept
Consideration of all cash flows
Adoption of cash flows instead of accounting profit
Internal Rate of Return - is the discount rate that equates the present values of an investment‟s
cash inflows and outflows.
The internal rate of return is the annual percentage return achieved by a project, of which the
sum of discounted cash inflow over the life of the project is equal to the sum of discounted cash
outflows
If the IRR is used to determine the NPV of a project, the NPV will be zero.
The company will accept this project only if the IRR is equal to or higher than the minimum rate
of return or the cost of capital
1. By trial and error, find out the discount rate that will give a zero NPV
( ) ( ) ( ) ( )
n = no. of years
I0 = initial investment
2. If the NPV is positive, try a higher discount rate in order to give a negative NPV and vice
versa
3. After getting one positive NPV and one negative NPV, use interpolation to find out the
rate giving zero NPV
( )
Example
A project costs $400 and produces a regular cash inflow of $200 at the end of each of the next
three years. Calculate the IRR. If the minimum rate of return is 15 %, suggest with reason
whether you should accept the project or not.
( ) ( ) ( )
( ) ( ) ( )
( ) ( ) ( )
Therefore from;
( )
( )
( )
Since the IRR (23.38%) is higher than the minimum rate of return (15%),
Payback period is the period of time it takes for a company to recover its initial
investment in a project
The method measures the time required for a project‟s cash flow to equalize the initial
investment
a) Acceptance criterion
Example
A company is considering making the following mutually exclusive investments in the
production facilities for the new products with an estimated useful life of four years. The cash
inflow and outflows are
Listed as follows:
Project A Project B
Initial investment 900000 1000000
Cash inflows at the end of year
Year 1 700000 600000
Year 2 100000 400000
Year 3 100000 400000
Year 4 1300000 400000
Project A: 3 years Project B: 2 years
Project B takes only two years to recover its initial investment. With
The payback period method is criticized for ignoring the timing of cash flows; therefore,
discounted cash flows are used to calculate the discounted payback period
Year 2
Year 3 231481
Year 4
The accounting rate of return compares the average accounting profit with the average
investment cost of project
The accounting profit can be expressed either before tax or after tax
Calculation procedures
( )
a) Acceptance criterion
In evaluating an investment project, the ARR of the project is compared with a predetermined
minimum acceptable Accounting Rate of Return:
ARR Comments
< minimum acceptance rate Reject project
= minimum acceptance rate Accept project
> minimum acceptance rate Accept project
Highest Choose the highest ARR
A company is considering whether to buy specialized machines for a new production line. The
purchase price of machinery is $400000 and its estimated useful life is four years. There is no
scrap value after four years
Should the company buy the new machinery if the minimum Acceptable Rate of Return is 20%?
Since the ARR is 31.875%, which is higher than the minimum acceptable rate of 20%, the
company should invest in the new machinery.
b) Advantages of ARR
c) Disadvantages of ARR
ARR method seems to be less reliable than the NPV method. It adopts the accounting
profit instead of cash flows calculation. The change of depreciation method may also
alter the accounting profit