Material management:
Function: prepare raw materials for the kitchen as well as drinks to serve customers
CSF for this department
Always ensure the quality and quantity of raw materials for the kitchen as well as drinks for customers
Good control over the quantity of raw materials in stock each month
KPIs:
Food Cost Percentage (FCP) - this KPI measures the total cost of all food used in a month as a
percentage of total sales. It helps to track how much money is being spent on ingredients and other
materials to prepare the food. Formula: (Total food cost / Total sales) x 100.
The target for this KPIs is around 25-30%
Food Waste Percentage (FWP) decreased 10%, helps to identify areas where waste can be reduced and
costs can be saved.
Formula: (Total amount of food waste / Total food used) x 100.