XXX Telecom Company

Requirement Name: Critical level stock tracking

Current Situation: Company XXX is a Telecom company serving in Turkey. Within

the scope of annual plans, it outsources the installation of new base stations to
the relevant subcontractors, but carries out the stock management itself. Since
the inventory management is carried out by XXX company itself, it should both
plan the inventory of new base station installations and keep enough inventory at
t time to meet the changes of the equipment that has failed in the field.

However, currently, the critical amount (safety stock) required for each inventory
item is not kept in inventory management systems, and there is no structure that
triggers when the critical stock falls below. This causes the risk of not having any
material in stock while changing the defective materials.

Need: There is a need for a screen where critical level stocks can be entered and
updated on the system for inventory items.

Afterwards, if the amount in stock for each item falls below the critical stock level
defined for the relevant item, there is a need for a warning mail and a structure
that automatically creates a material request.
Business Analysis Plan:
Objective:
-Shortening the field intervention time by following critical level inventor
-Reduction of service downtime.
-Increasing accuracy in the planning of materials to be used in field installations
Needs (Problem):
- Inventory management systems do not keep the critical quantity that should be in stock for
each inventory item and there is no structure that is triggered when it goes under critical stock.
This risks not having materials in stock when making replacements of defective materials.
- Inventory items require a screen through the system to enter and update critical level stocks.
Then, if the quantity in stock for each item goes below the critical inventory level defined for the
relevant item, there is a need for a warning mail and a structure that automatically creates a
material request.
Scope:
- Inventory management (consider)
- Number of stocks (consider)
- Technological infrastructure (consider)
Approach:
- Adaptive (agile)
Whole inventory system is going to change due to new system
-Technological infrastructure needed
Activities:
- It should be completed before the next shipment.
- It should be done by using Microsoft excel.
- An IT team needed.
Complexity & Risk:
- Employees should be taught how the program works. Because if an incorrect entry is made the
whole calculation is incorrect.
- It will affect whole inventory system
 For the Developed Project Stakeholder Analysis

A)Identifying The Stakeholders:

Business Analysist: He/She identifies the needs of a project or program then he/she conduct
to stakeholders. He/She has to have deep knowledge about communication technologies and
he/she has to be informed about innovations about communication

General Manager: He/She is the legal representative of company. He/She responsible for all
works in the company.

Technical Manager: He/She participate any technical works in company. He/She has very and
various knowledge about technology about communication.

Project Engineer: He/She makes calculations for technical part of project. She/He take a part
in design process of projects. Sometimes he/she may be designer of the project.

Financial and Administrative Manager: He/She makes a plan for financial activities of
emerging resources needs. He/She manage all financial works in company.

Accountant Responsible: He/She deals with income to company and outcome from the
company. She/He controls and make all legal issue of company.

Human Resources Responsible: She/He makes plan for hiring operations and he/she regulate
some meetings for employees. He/She represent the company to other company. He/She
sometimes set directly communication with customer.

Buying Manager: He/She manage all supply works. He/She make plan for supply of raw
material or service or something else about will be purchased by company.
 Purchasing Responsible: He/She makes suitable resources and true prices research for
provide commodity or services that firm which he/she work for it needs.
Storage Responsible: She/He responsible from all works about storage and shipment.
He/She make control to commodity in the storage

Technical Services Technician: He/She provide service to consumer for defective goods.

B) Stakeholder Analysis:

Stakeholder Influence Impact Stakeholder Management

Keep Satisfied High Low Keep and ensure that stakeholder remains satisfied.
Technical Manager, Projet Engineer, Business Analysist, General Manager
Work very closely to ensure that they are in agreement
Key Players High High about changes.

Purchasing Manager, Purchasing Responsible, Stroage Responsible

Keep an eye on the stakeholders interest or influence in
Monitor Low Low case of changes.

Technical Services Technician, Employees

Ensure a good flow of information to keep them
Keep Informed Low High informed.

Financial and Administrative Manager , Accountant Responsible, Human Resources Responsible

C)Stakeholder Communication Plan:

 Communication Plan

Stakeholder Why What When How

Meetings
Have all
General Manager Plans,process,solution weekly
authority

Project
Mange the Everything about Meetings
Project Engineer daily
project project

Workshop
Has technical s
Technical Manager About technical weekly
knowledge

Authority in Meetings
Purchasing Manager decision Financial weekly
making
Meetings
monthl
Purchasing Responsible To consult About cost of project
y

Email
Requirement monthl
Stoarge Responsible Solutions
s y

Email
Solutions,Requirement monthl
Technical Services Technician monıtor
s y

Financial and Administrative Financial and

Informed weekly Meetings
Manager administrative

Accountant Responsible Informed About cost weekly Email

monthl
Human Resources Responsible Informed about progress Email
y

The External Environmental Analysis:

PEST Analysis:
  Political Factors
- Firm Policy may cause problems (new operation)
 Economic Factors

- Increase in interest rate

- Increase in demand

 Social Factors

- More educated employers needed.

-

 Technological Factors

- Innovation in inventory system

Five Forces Analysis Model:

Five Forces Analysis:

Bargaining Power of Suppliers:

- Because it is established technological company it is expensive and difficult to change

suppliers. It may affect customers in a bad way.

Bargaining Power of Buyers:

- Buyers are sensitive to any price changing because telecommunication is very common and
established.
- Buyers can switch to the other telecommunication services. Because there are other
telecom services that gives the similar packages with similar prices.

Threat of New Entrant:

- Telecommunication is an established area and it’s difficult to start a new telecom company
- It needs robust technological infrastructure
- It’s start-up cost is expensive

Threat of Substitutes:

- It’s difficult to substitute

Industry Rivalry:

- There are 2 other big telecom companies

- Very similar packages for very similar prices
- Connection speed and quality determine the price

Internal Environmental Analysis:

Organizational Strategy:

- Become the most preferred telecom brand in the market

Business Model Analysis:

Capability Analysis:

- The telecommunications sector consists of companies that transmit data in words, voice,
audio, or video across the globe. Telecom equipment, telecom services, and wireless
communication are the three basic sub-sectors of telecommunications.

Stakeholders ( Analysis Made)

Internal Policies
- Standard Company policies

SWOT Analysis
 Current State – Future State Analysis:

Current State Analysis Future State Analysis

There is a service outage because we are Service downtime is reduced or
unable to track inventory. eliminated due to inventory.
We suffer financial losses as a result of our
Financial losses are also reduced to a
inability to regularly check the inventory.
minimum because inventory shortages are
kept under control.
There is a shortage in the process due to The amount of difficulties we have in the
the lack of inventory management, and as process is minimal because inventory
a result of this we lose customers. management is at an excellent level. We
aren't losing any customers.
We're having scheduling issues. We're not Our scheduling problems are minimal. The
sure when we'll reorder re-ordering dates are precise.
Solution to our Problem
Display Requirements - Critical Level Stock
· It is a screen where the critical stock levels to be followed on an item basis can be
entered.

· The critical level amount will be a free field to be entered manually and can be
updated at any time.

· The alarm mechanism to be made will work for the items entered on this screen.

· The screen will be similar to the one below.

· The search criteria on the screen will be pen. Search conditions will not be
mandatory. Results can be listed with any search condition.

· On the item list, items with serial numbers defined in the system will appear.
· When the add line button is pressed on the screen, and the item information is
selected, the stock amount will be displayed automatically.

· Only the inventory management team will be able to enter the screen.

Critical Level Stock notification

· It is the notification that will be sent when the solid inventory in the company
warehouses falls below the critical level of stock.

· Critical level control will be done once a week and the results of this control will
be sent by e-mail.

· This information will be sent to the product responsible.

· Critical Level Stock notification format will be as follows.

Theme: ../../…. Dated Critical Stock Level Notification

The materials in the list below…. The amount of solid equipment in the firm's
warehouses has fallen below the specified critical stock level. Take action by
making necessary investigations.

Reports:
Critical Stock Level Report
It is the report that will be used to access the screen data collectively. It will return
all pen company combinations without parameters. The report will consist of the
following columns.

Conclusion:

As a result, we handled a problem in the stock system of a company that we took

as an example in accordance with business analysis methods and we presented a
solution. This project allowed us to theoretically see what it's like to be a business
analyst and see what your duties are.