RSA SecurID® Access

RSA Authentication Manager

Electronic Software Token Enablement
Thank you for purchasing RSA Authentication Manager® 8.x, the authentication and management
server behind RSA SecurID®, and RSA SecurID® Software Tokens, the convenient and cost-effective
two-factor authentication solution.
For information on how to deploy Authentication Manager and upload your initial
RSA Authentication Manager license, see the RSA Authentication Manager Setup and Configuration
Guide on RSA Link at https://community.rsa.com/community/products/securid. RSA Link also
provides guides for all of the supported RSA SecurID Software Token products.
After you deploy and configure Authentication Manager 8.x with your initial Authentication Manager
license, you can download and import the required software token license XML files.

Note: You cannot use electronic software token enablement with RSA Authentication Manager 6.x
and RSA Authentication Manager 7.x. These versions are no longer supported. Only current versions
of RSA Authentication Manager and RSA SecurID Authentication Engine (SAE) support electronic
software token enablement.

Download and Import the Software Token License XML File

The software token license XML file contains the serial numbers for the software tokens that your
organization has purchased. Before you can work with individual software tokens, you must import
this file into RSA Authentication Manager.
The software token license XML file does not contain sensitive data. The serial numbers and
configuration data is used by Authentication Manager, but the software token records in the XML file
are not used.
Instead, importing this file allows Authentication Manager to regenerate each token record when it is
provisioned to a device. The token records are encrypted and stored in the Authentication Manager
internal database.

Before You Begin

• Decide upon a security domain for the imported tokens. The security domain must be in the
administrative scope of the administrator who will deploy and manage the tokens.
• Your administrative role must permit you to manage tokens.
• Extract the license file:
a. Go to the Download Central website at https://download.rsasecurity.com
b. Download the Customer_Account_Identifier.zip file. All of the RSA SecurID Access licenses
that you have purchased are included in this file.

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c. Extract the contents.

d. Copy the software token license XML file,
SalesOrderNumber_LineNumber_YearMonthDay_software_token_license.xml to a
location accessible to the web browser used to access Authentication Manager.

Procedure
1. In the Security Console, click Authentication > SecurID Tokens > Import Tokens Job > Add
New.
2. Enter a name for the import job. The job is saved with this name so that you can review the details
of the job later. The name must be from 1 to 128 characters. The characters & % > < are not
allowed.
3. From the Security Domain drop-down menu, select the security domain into which you want to
import the tokens. The tokens are managed by administrators whose scope includes this security
domain. By default, tokens are imported into the top-level security domain.
4. Browse to select the software token license file that you want to import.
5. In the File Password field, enter a password if the file is password protected.
6. Use the Import Options radio buttons to specify handling for duplicate tokens.
By default, Authentication Manager ignores duplicate tokens, and only imports tokens that are not
already in the database. For more information, see “Import a Token Record File” on RSA Link:
https://community.rsa.com/docs/DOC-76735
7. Click Submit Job.

Next Steps
See “Assign Tokens to Users” on RSA Link: https://community.rsa.com/docs/DOC-77447

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Support and Service

You can access community and support information on RSA Link at
https://community.rsa.com. RSA Link contains a knowledgebase that answers
common questions and provides solutions to known problems, product
documentation, community discussions, and case management.

Support for RSA Authentication Manager

Before you call Customer Support for help with the RSA Authentication Manager
appliance, please have the following information available:
 Access to the RSA Authentication Manager appliance.
 Your license serial number. To locate the license serial number, do one of the
following:
• Look at the order confirmation e-mail that you received when you ordered the
product. This e-mail contains the license serial number.
• Log on to the Security Console, and click License Status. Click View
Installed License.
 The Authentication Manager appliance software version information. You can
find this information in the top, right corner of the Quick Setup, or in the
Security Console. Log on to the Security Console, and click Software Version
Information.
• The appliance software version. This information is located in the top, right corner
of the Quick Setup, or you can log on to the Security Console and click Software
Version Information.

Support for the Cloud Authentication Server and Identity Routers

If your company has deployed identity routers and uses the Cloud Authentication
Service, RSA provides you with a unique identifier, called the Customer Support ID,
which is required when you register with RSA Customer Support. To see your
Customer Support ID, sign in to the Administration Console and click My Account >
Company Settings.

RSA Ready Partner Program

The RSA Ready Partner Program website at www.rsaready.com provides
information about third-party hardware and software products that have been certified
to work with RSA products. The website includes Implementation Guides with
step-by-step instructions and other information on how RSA products work with
third-party products.

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Copyright © 1994-2018 Dell, Inc. or its subsidiaries. All Rights Reserved. Published in the USA.
Trademarks
Dell, RSA, the RSA Logo, EMC and other trademarks are trademarks of Dell, Inc. or its subsidiaries.
All other trademarks may be trademarks of their respective owners. For a list of RSA trademarks, go to
www.emc.com/legal/emc-corporation-trademarks.htm#rsa.
Intellectual Property Notice
This software contains the intellectual property of Dell Inc or it is licensed to Dell Inc from third
parties. Use of this software and the intellectual property contained therein is expressly limited to the
terms and conditions of the License Agreement under which it is provided by or on behalf of Dell Inc.
or its subsidiaries.
Open Source License
This product may be distributed with open source code, licensed to you in accordance with the
applicable open source license. If you would like a copy of any such source code, Dell Inc or its
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with the applicable open source license. Dell Inc or its subsidiaries may charge reasonable shipping
and handling charges for such distribution. Please direct requests in writing to Dell Legal, 176 South
St., Hopkinton, MA 01748, ATTN: Open Source Program Office.

Disclaimer
RSA Authentication Manager 6.x and RSA Authentication Manager 7.x have reached the end of
product support.
USE OF THE ELECTRONICALLY DOWNLOADED LICENSE XML FILE WITH THE RSA
AUTHENTICATION MANAGER VERSION 6.X AND/OR ANY PREDECESSOR VERSION
SOFTWARE IS KNOWN TO BE INSECURE, AND WILL RESULT IN INSECURE
AUTHENTICATION. YOU SHOULD NOT, THEREFORE, USE THIS FILE WITH THOSE
VERSIONS. IF YOU CHOOSE TO ELECTRONICALLY DOWNLOAD THE LICENSE XML FILE
FOR USE WITH THE RSA AUTHENTICATION MANAGER VERSION 6.X AND/OR ANY
PREDECESSOR VERSION SOFTWARE, THE FOLLOWING APPLIES TO YOU: YOU
ACKNOWLEDGE THAT YOU HAVE BEEN INSTRUCTED NOT TO USE THE FILE IN THIS
MANNER AND AGREE THAT THE FILE IS PROVIDED "AS IS" AND WITHOUT ANY
EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES AS TO ANY MATTER
WHATSOEVER. BY DOWNLOADING THE LICENSE XML FILE FOR USE WITH THE RSA
AUTHENTICATION MANAGER VERSION 6.X AND/OR ANY PREDECESSOR VERSION
SOFTWARE, YOU AGREE TO ACCEPT ALL RISK ASSOCIATED WITH SUCH USE. IN NO
EVENT WILL RSA BE LIABLE FOR DIRECT DAMAGES OR INCIDENTAL,
CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES RELATING TO THE USE OF THIS
ELECTRONICALLY DOWNLOADED LICENSE XML FILE WITH THE RSA
AUTHENTICATION MANAGER VERSION 6.X AND/OR ANY PREDECESSOR VERSION
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.