Professional Documents
Culture Documents
Final R-1
Final R-1
GAAP compliant.
decisions;
differentiation
Who are our most important customers and what critical capability
quality?
Factors:
strategy.
– Production
– Distribution
– Customer Service
Important: MCQs
Answer: TRUE
Answer: FALSE
Answer: TRUE
4) Cost management not only helps reducing costs but also improving
customer satisfaction and the quality of a firm's products.
Answer: TRUE
Answer: FALSE