CONSOLIDATION (ĐHNN ANH – K9 - SALES)

I. Multiple Choice: A word or phrase is missing in each of the sentences below. Four
answer choices are given below each sentence. Select the best answer to complete the
sentence.
1. …………you want to receive additional information regarding the services we offer,
please log onto our website at www.healthclub.com today.
A. If B. For C. Despite D. Whether
2. Sandy Duncan was handpicked by the general manager to head the next project
because of …………..experience in this field.
A. her B. hers C. herself D. she
3. The changes made in the working conditions at our company resulted in remarkable
improvements in all aspects of our business and ………more so in the morale of our
employees.
A. all B. any C. even D. although
4. All commuters…………the main highway to get to the center of the city will face
delays of up to an hour today because of on-going construction.
A. use B. used C. using D. will use
5. In order to become a member of the country club, applicants have to meet the strict
………..set by the club president.
A. requrie B. requires C. requiring D. requirements
6. The outcome of our meeting today with the board of directors will ………..the course
of action we will take this year.
A. determine B. determines C. determining D. determination
7. The announcement of John Stanton’s retirement was not well received by most of the
staff members, but Leslie, his long time friend and colleague, was extremely ………..to
hear that Mr. Stanton will now be able to enjoy some leisure time.
A. happiest B. happily C. happier D. happy
8. Because many of the warehouse workers were out sick today, Mr. Miller had to stock
the goods on the shelves…………
A. itself B. himself C. herself D. themselves
9. Please accept our ………..apology for the inconvenience this delay is causing all the
passengers here at Pearson International Airport.
A. sincere B. original C. estimated D. completed
10. The majority of the contract …………that took place during the year were handled
by lawyers from a local law firm.
A. negotiate B. negotiations C. negotiable D. negotiator
11. It will be the next to impossible to …………a room at the Ashton Hotel this week
because of the film festival.
A. reserve B. respond C. connect D. appoint
12. The presentation of this evening’s winners will commence ………..at seven
following dinner at six.
A. precise B. precision C. precisely D. preciseness

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13. The new sports complex will accommodate an Olympic-sized swimming pool and
other …………, including a fitness center and a spa, to name just a few.
A. facilities B. categories C. qualities D. supplies
14. Our new product will be put through a number of ………tests before being released
to the public.
A. dependent B. founded C. withhold D. stringent
15. Mr. Chan’s main role in the company for the next two weeks is to look ……….the
right person to take over Mr. Shaw’s position when he leaves at the end of the month.
A. in B. for C. over D. from
16. People unanimously agreed that John would have performed a great deal better under
more …………circumstances.
A. favorable B. favorably C. favorite D. favor
17. Probe Magazine conducted a survey asking one thousand employees who work in
low-paying industries to express……….their biggest concerns are.
A. how B. when C. what D. which
18. For this weekend only, Bad Boys Electronics Store is celebrating its first year in
business with up to thirty percent ………….on all items in the store.
A. retail B. market C. economy D. discounts
19. The advertisements printed in this magazine do not ……….imply endorsement by the
management.
A. highly B. barely C. gradually D. necessarily
20. The new installed alarm system, which is directly connected to the police, will go off
if the correct security code is not entered ………….60 seconds of touching the keypad.
A. only B. under C. within D. directly
II. Choose the correct word from the box to fill in the blank to complete the travel
journal.
1.
habit / amazing / friendly / integrity / flowers / passion / advocates/ touring / chat /
contribute / trophies / offer

Adventure Blog
June 14, 2007
11:30 PM

After (1)……….. America for many days, today was the most memorable of all. Walking
down the streets of a small town just north of Philadelphia, I met a (2)………. man in his
early fifties by the name of Moses and started to (3)……… when I asked for directions. I
accepted his warm (4)…….. to go to his house for some cookies and tea, where we
continued to chat. He started to tell me his (5)………. life story about his life in Vietnam
as a soldier and how he braved it all. He showed me some war journals, pictures, and (6)
………...
Moses plans to open a small war museum in the town in the near future. He (7)……….
soldiers’ virtues such as discipline, loyalty to country, and (8)………... His father was a

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soldier who taught him these values, too. He wants to educate the young in his town and
(9)…………. to national education to the town. He plans to take over a small building
down the road and renovate it. I admire his (10)………., his loyalty, and most of his
integrity, a virtue I find rare in most young people.
…………
2.
spread / anywhere / include / immediately / believe / customers / extend / advantage /
amazing / say / optimize / office

Try our new ‘Call Right’ phone service, and get the first year‘s long distance calls
for free!
Hard to (1)…………? We are celebrating our 10th birthday and would like to (2)……. an
invitation to everyone to try our (3)………… new phone service and get the first year’s
long distance calls (to (4)……….. in the world) for free! The retail price for this package
after the first year- will be $59/month. We want to (5)……… thank you for helping us
become the number- one phone company in our region.
The first 1.000 (6)……….. will also receive 2 state-of-the art phone sets, which will (7)
………. the ‘Call Right’ experience. The sets can be used for your (8)………. or in your
home. Please see our full page insert for full details.
Contact CRW Phone Co (9)………….. to take (10)………… of this amazing offer!
Customers in Lakefield Call Toll Free 1-800-511-1111
Customers outside of Lakefield Call Toll Free 1-999-255-1902
III. Match the expressions with the definitions from the box.
1. to negotiate contracts
a. To write down the information needed to purchase goods or
2. to handle complaints services
3. market research b. collecting information about what customers buy, and why.
c. To write a formal request to suppliers asking them to
4. to fill in order forms present their proposals or offers.
5. delivery date d. To try to reach an agreement about details like price,
quantity, discounts, ect.
6. to draw up tenders e. The goods have to be delivered by this time
7. Endorsement f. To take care of customers’ problems
g. A person who does business on behalf of another company
8. Catalogue h. A list of everything that a company sells
9. Agent i. An advertisement on television, radio or film
j. a celebrity uses a certain product as a way of promoting.
10. Commercial
IV. Put the words in the right order to make sentences or questions.
1. Product think specification find that I our you’ll meet your precisely.
2. You some give background Could information me?

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 3. This thought we are and promoting be of our new month products might we some
you interested.
4. be to that industry our You’ll after-sale package is the pleased hear best in the
5. you looking product would in at Perhaps our interested new be.
6. I’ve from the go-ahead my like boss got and we’d to place So, the order…
7. sounds the interesting. Can us an Great, estimate for project you send?
8. quality you’ve the impressed sample, I’m with you’ll examined the and design
Once.
9. are That we exactly what be looking might for.
10. can we you Ok, send an and offer it from I’ll there take.
V. WRITING: (Ôn các câu hỏi đã học)
What are the responsibilities of a sales person?

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