CASE STUDY

You have been appointed as the Office Manager of a newly created team of office
professionals. The organisation, Office Pro, that you work for is a medium-sized
company with three departments: accounts and finance; multimedia, design and
production; and business administration. Your new team consists of four staff,
employed to take care of the office administration. Your role is Office Manager, and
it is your responsibility to provide information and training for your staff.
You have decided to conduct a number of information and training sessions with
the new staff, with the first one focusing on Health and Safety. To assist with the
session, you have decided to develop three information handouts, which you will
provide to, and discuss with, the staff.
You would also like to consult with your staff to identify further training needs with
regard to Health and Safety as you believe that this is a key area for training for
new staff.
As your appointment to the position is recent, you will be working closely with the
company’s Operations Manager while developing and conducting staff training.

© 2020 RTO Works Page 1