Leaders Standard Work

 Robert Baird
President
+1 215 353 0696

4-Aug-14 www.leanteamsusa.com
 What is Leader Standard Work?

A strategic list of standard tasks, performed daily by the leaders,

to achieve strategy deployment and maintain continuous
improvement momentum

• Is a tiered Gemba Walk not a group Gemba Walk

• Directs the leader to check on and support key metrics

• A method to achieve Daily progress

 Leaders Standard Work Benefits

• Key projects become fast paced to conclusion,

results sustained
• Less resources are required to obtain business
results
• Strategy is known by everyone and everyone
benefits and knows how to contribute
• Problems are avoided or corrected quickly
• Standard work achievable
3 www.leanteamsusa.com 04/08/2014
 Three Part Process
• Leader Standard Work
• Visual Management
• Gemba Walk

4 www.leanteamsusa.com 04/08/2014
 Visual Controls

• Aligned with strategy deployment

• Identifies when the process is abnormal
• Ownership and accountability by value stream
workers
• All visuals are real time and updated manually

4-Aug-14 www.leanteamsusa.com 5
 Daily Accountability
• Leader scrutinizes visuals’ data daily
– Determines what steps to take by whom
• Assigns resources, sets due dates
• Follows up
• Daily, tiered Gemba walks
– If visual management is sufficient then 15 minutes
• Target and Visual accountability

6 www.leanteamsusa.com 04/08/2014
 Interconnected Relationship
Tiered Gemba Walks

Supervisors

Support Department
Managers Managers

Site Manager

7 www.leanteamsusa.com 04/08/2014
 Supervisor Daily Check List
Observations Improvement Notes
Quality Control Check
Standard Work
5S Score
Scrap box review
Machine Condition
Complete each observation daily with a value stream worker

Daily Improvements Improvement Notes

TWI Matrix
Problems from Pitch
Key metrics
Roadblocks
Opr. Project Progress
Yield Levels
Complete each review daily

8 www.leanteamsusa.com 04/08/2014
 Standard Work for Department Manager
Review Improvement Notes
Quality Control Check
Standard Work
5S Score
Scrap box review
Machine Condition
Review each observation daily with a Supervisor

Metric Board Review Improvement Notes

TWI Matrix
Problems from Pitch
Key metrics
Roadblocks
Opr. Project Progress
Other Key Projects
Yield Levels
Complete each review daily with a Supervisor (use STP Support, Teach, Promote)

9 www.leanteamsusa.com 04/08/2014
 Standard Work for Site Manager
Metric Board Review Improvement Notes
TWI Matrix
Problems from Pitch
Key metrics
Roadblocks
Opr. Project Progress
Other Key Projects
Yield Levels
Complete each review daily with each of the Department Managers (use STP Support, Teach, Promote)

 Ensure accountability for the results

 Ensure fast pace of key project completion

10 www.leanteamsusa.com 04/08/2014
 Standard Work For Human Resource Managers
An example of a Support Manager

Employee Reviews Improvement Notes

TWI Matrix
Follow up with new Employees
Employee Survey Actions
Career Path Skill Progress
Training Program Results
Complete each review weekly with all shop floor positions (use STP - Support, Teach, and Promote)

11 www.leanteamsusa.com 04/08/2014
 What is Gemba STP

Used by the leaders as a method to support culture, strategy, and

engagement development.

• Support – During the Gemba Walk support the employees by

removing roadblocks and providing necessary resources
• Teach – During the Gemba Walk if employees are unsure of the
strategy, Lean Sigma tool application, controls such as quality,
policies, or required skills then take the time to teach.
• Promote – During the Gemba Walk promote the type of culture
you want in place, continuous improvement, safety, security,
learning organization, teamwork, etc. Remember the best method
of promoting, as a leader, is being the model.

12 www.leanteamsusa.com 04/08/2014
Guaranteed ROI From Lean Teams USA
Contact Us
• Lean Teams USA Lean Consulting

• View My Profile on LinkedIn

• Lean Teams USA +1 215 353 0696

4-Aug-14 www.leanteamsusa.com 13