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T-CUP

F.R.E.S.H
STAMP BOOK
ISSUED TO:
DATE OF JOINING:
VESSEL: 

1
WELCOME.
Y ou may be experienced at sea… you may be relatively
new. But the thing we all have in common is we react
in unexpected ways when we’re tired, feeling stressed or
worrying over issues back home. This mental pressure
means we may not always make the right choices or
decisions when the going gets tough. And that’s precisely
the time you’re likely to suffer from an accident or incident.

2
WE WANT YOU TO GO HOME
INJURY FREE
Here’s the big idea. We want you to have
‘Total Control Under Pressure’ (T-CUP).
This boils down to 5 key FRESH principles:
• Free from worries: learn to mentally ‘box off’ your personal
worries. When you’re on a ship you have to stay 100%
focused on the task. Don’t get so consumed by your
worries – you’re not paying full attention to your duties.
• Rested and mentally alert. Look after your eating patterns
and your sleep patterns. Under fatigue we make irrational
vs rational decisions. Know that night time and the early
hours is when accidents and incidents are most likely to
happen.
• Early to sight, share and learn from every near-miss. A
near miss can be an accident or incident that was avoided.
However, just because the incident did not happen this
time, does not mean it won’t happen any time soon.
Every near miss is a golden opportunity to discuss with
colleagues – what can we learn from this?
• Social: you’re part of a team. Whilst no one individual
is perfect – a team can be. But trust and goodwill does
not happen by chance. You have to connect with your
colleagues over breakfast, lunch and dinner. Don’t be
tempted to be a ‘lone wolf’.
• Happy to clarify. Before you start any task, be clear on
what you are being instructed to do. Don’t just say ‘yes’ if
you’re less than 100% sure of what is being asked of you.
This simple step of asking for further directions and further
clarity – will free you up to work with confidence. Don’t take
short-cuts. Short-cuts can shorten your life.
LET’S EXPLORE EACH PRINCIPLE IN MORE DETAIL.
Photography by Captain Nitin Chougale

3
YOUR DAILY CHECKLIST:
FREE FROM WORRIES
• Do you meditate each day – even if it is for 5 minutes –
to ground yourself
• Do you confide in a colleague to talk about what’s worrying
you?
• Do you write down your worries and figure out how best to
solve them?
• Are you able to ‘box-off’ your troubles, so you can
concentrate fully on your work?
• Do you challenge your negative self-talk?
• Are you able to go through a day without judging yourself
or judging anyone else?
• Do you find it easy to forgive yourself and forgive others?
• Do you have simple ways like exercise, playing games,
reading a book – to help you de-stress?
• Do you start each day with a sense of optimism and put
yesterday’s issues in the past?
Do you appreciate the simple things – the fact you have
your health, you are able to travel, you’re doing interesting
work, etc…

Photography by Shivam
Pundeer, Third Officer

4
YOUR DAILY CHECK-LIST: RESTED
AND MENTALLY ALERT – LOOK AFTER
YOUR WELLBEING: PHYSICALLY,
MENTALLY AND SPIRITUALLY
• Eat at least 5 portions of fruit and veg each day – get the vital vitamins
and minerals you need
• Drink plenty of water – the brain functions better when it is fully
hydrated. The human body can survive for several weeks without food,
but a matter of days without water
• Avoid sleeping on a full stomach – you’re more likely to get heartburn or
indigestion
• Avoid watching TV or being on your smartphone before you go to sleep
– it stimulates not calms the mind
• Get into a routine where you can enter deep-sleep quickly – take a hot
shower or read a book
• Where possible try and get at least 6 hours sleep between shifts
• Create a deep-sleep routine: slow down your breathing, tense and then
relax every muscle starting from your feet and working up to your head.
Slowly count down from 10 down to 1. With each count, become more
relaxed and sense your body sinking deeper into your bed
• Keep a note pad next to your bed, so you can write down things you
have to do – rather than worrying over them

Photography by Sharad Kishore, Second Officer

5
YOUR DAILY CHECKLIST: EARLY TO
SIGHT, SHARE AND LEARN FROM
EVERY NEAR MISS
• Use Toolbox meetings to discuss accidents or incidents you avoided
yesterday – be totally open and transparent
• Figure out the root-cause of the problem and how we can avoid this
happening again
• Raise safety issues with the Master, CO, CE and ask how they can
help or support you
• Talk about behaviours you saw that you feel were unsafe or did not
follow Fleet’s SMS
• Make a point of observing colleagues and giving them feedback on
what you saw them doing well and one thing they could improve
• Seek daily feedback from your peers on what you did well yesterday
and what you could improve today
• Seek the help and advice of your Superintendent

6
YOUR DAILY CHECKLIST: SOCIALISE:
YOU’RE PART OF A TEAM
• Make a point of eating lunch and your evening meals with your colleagues
whenever possible
•Make time to talk to your colleagues about life and their families generally
•Learn to have fun and take part in activities that make you laugh with your
colleagues – card games, party games, etc…
•Make a point of celebrating someone’s birthday, or achievement
• Break down barriers by making sure everyone gets invited or involved in
your social activities
•Where you have different nationalities, learn to say ‘hello’ and ‘thank you’ in
their mother language
•When you can see someone is having a bad day, make the effort to be
there for them. Be a good listener.
•Agree some ground rules on how we can get work done to a high standard
and have fun.

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YOUR DAILY CHECKLIST:
HAPPY TO CLARIFY
• Have you planned your day and activities in your
Toolbox meeting?
• Have you done a proper risk assessment on paper for each
of the tasks you’ll be completing today?
• Do you have the necessary work permits or PPE to
complete your work safely?
• Have you double-checked some of the risks or hazards of a
task you’ve not completed before?
• When you have been instructed to complete a task –
have you asked at least three clarifying questions?
• When you’ve been briefed to complete a task – even under
pressure – have you summarised your understanding?
• If someone has instructed you to complete a task and
you’re anything less than 100% clear – have you asked for
further clarification?
• Even under pressure, do you stick to the right procedures
and avoid taking short-cuts?

Photography by Shubham Shedge Sunil, General Steward

8
THE T-CUP TEST: TOTAL
CONTROL UNDER PRESSURE
• Take a few minutes to complete the T-CUP Test
• Better understand how do you behave and react when
you’re under-pressure?
• What elements of your reaction would you like to improve?
• How are your reactions to pressure similar or different to
your colleagues?
• Please complete the 24 questions with absolute honesty.
Use the 5-point rating scale and respond
on how you actually react in pressure situations –
rather than how you would like to react.

9
TAKE THE T-CUP TEST
When I’m tired, not at my best, under-pressure, feeling anxious…
I…(Use the 5-point rating scale. 1. Never do this. 2. Rarely do this. 3. Sometimes do this. 4. Usually do this. 5 Always do this). Be honest with yourself.

1. Tend to speak first and think later 13. Imagine problems to be bigger and worse in my mind
1–2–3–4–5 1–2–3–4–5

2. Can be direct and insensitive to others’ feelings 14. Can feel low and depressed for a while
1–2–3–4–5 1–2–3–4–5

3. May say things in the heat of the moment and regret them later 15. Have a tendency to think of worst-case scenario
1–2–3–4–5 1–2–3–4–5

4. Want to solve the problem I’m facing 16. Can find it hard to concentrate
1–2–3–4–5 1–2–3–4–5

5. Want to take quick action to fix things 17. Can find it hard to stick with one task and give it my full attention
1–2–3–4–5 1–2–3–4–5

6. Have a need to do something now to improve the situation 18. Can’t make my mind up and will keep delaying a challenging task
1–2–3–4–5 1–2–3–4–5

7. Go quiet and remove myself from the situation 19. Have a tendency to blame myself
1–2–3–4–5 1–2–3–4–5

8. Just want to be alone with my thoughts 20. Am self-critical


1–2–3–4–5 1–2–3–4–5

9. Tend to reflect and keep my thoughts to myself 21. Believe I could have done things better
1–2–3–4–5 1–2–3–4–5

10. Want someone I can talk the problem through with 22. Can point the finger at others
1–2–3–4–5 1–2–3–4–5

11. Am willing to ask for help 23. Think others have let me down
1–2–3–4–5 1–2–3–4–5

12. Need to vent my frustrations with someone and free myself 24. Find fault in other’s efforts
1–2–3–4–5 1–2–3–4–5
10
TAKE THE T-CUP TEST
When I’m tired, not at my best, under-pressure, feeling anxious…
I…(Use the 5-point rating scale. 1. Never do this. 2. Rarely do this. 3. Sometimes do this. 4. Usually do this. 5 Always do this). Be honest with yourself.

1. Tend to speak first and think later 13. Imagine problems to be bigger and worse in my mind
1–2–3–4–5 1–2–3–4–5

2. Can be direct and insensitive to others’ feelings 14. Can feel low and depressed for a while
1–2–3–4–5 1–2–3–4–5

3. May say things in the heat of the moment and regret them later 15. Have a tendency to think of worst-case scenario
1–2–3–4–5 1–2–3–4–5

4. Want to solve the problem I’m facing 16. Can find it hard to concentrate
1–2–3–4–5 1–2–3–4–5

5. Want to take quick action to fix things 17. Can find it hard to stick with one task and give it my full attention
1–2–3–4–5 1–2–3–4–5

6. Have a need to do something now to improve the situation 18. Can’t make my mind up and will keep delaying a challenging task
1–2–3–4–5 1–2–3–4–5

7. Go quiet and remove myself from the situation 19. Have a tendency to blame myself
1–2–3–4–5 1–2–3–4–5

8. Just want to be alone with my thoughts 20. Am self-critical


1–2–3–4–5 1–2–3–4–5

9. Tend to reflect and keep my thoughts to myself 21. Believe I could have done things better
1–2–3–4–5 1–2–3–4–5

10. Want someone I can talk the problem through with 22. Can point the finger at others
1–2–3–4–5 1–2–3–4–5

11. Am willing to ask for help 23. Think others have let me down
1–2–3–4–5 1–2–3–4–5

12. Need to vent my frustrations with someone and free myself 24. Find fault in other’s efforts
1–2–3–4–5 1–2–3–4–5
11
TAKE THE T-CUP TEST
When I’m tired, not at my best, under-pressure, feeling anxious…
I…(Use the 5-point rating scale. 1. Never do this. 2. Rarely do this. 3. Sometimes do this. 4. Usually do this. 5 Always do this). Be honest with yourself.

1. Tend to speak first and think later 13. Imagine problems to be bigger and worse in my mind
1–2–3–4–5 1–2–3–4–5

2. Can be direct and insensitive to others’ feelings 14. Can feel low and depressed for a while
1–2–3–4–5 1–2–3–4–5

3. May say things in the heat of the moment and regret them later 15. Have a tendency to think of worst-case scenario
1–2–3–4–5 1–2–3–4–5

4. Want to solve the problem I’m facing 16. Can find it hard to concentrate
1–2–3–4–5 1–2–3–4–5

5. Want to take quick action to fix things 17. Can find it hard to stick with one task and give it my full attention
1–2–3–4–5 1–2–3–4–5

6. Have a need to do something now to improve the situation 18. Can’t make my mind up and will keep delaying a challenging task
1–2–3–4–5 1–2–3–4–5

7. Go quiet and remove myself from the situation 19. Have a tendency to blame myself
1–2–3–4–5 1–2–3–4–5

8. Just want to be alone with my thoughts 20. Am self-critical


1–2–3–4–5 1–2–3–4–5

9. Tend to reflect and keep my thoughts to myself 21. Believe I could have done things better
1–2–3–4–5 1–2–3–4–5

10. Want someone I can talk the problem through with 22. Can point the finger at others
1–2–3–4–5 1–2–3–4–5

11. Am willing to ask for help 23. Think others have let me down
1–2–3–4–5 1–2–3–4–5

12. Need to vent my frustrations with someone and free myself 24. Find fault in other’s efforts
1–2–3–4–5 1–2–3–4–5
12
TAKE THE T-CUP TEST
When I’m tired, not at my best, under-pressure, feeling anxious…
I…(Use the 5-point rating scale. 1. Never do this. 2. Rarely do this. 3. Sometimes do this. 4. Usually do this. 5 Always do this). Be honest with yourself.

1. Tend to speak first and think later 13. Imagine problems to be bigger and worse in my mind
1–2–3–4–5 1–2–3–4–5

2. Can be direct and insensitive to others’ feelings 14. Can feel low and depressed for a while
1–2–3–4–5 1–2–3–4–5

3. May say things in the heat of the moment and regret them later 15. Have a tendency to think of worst-case scenario
1–2–3–4–5 1–2–3–4–5

4. Want to solve the problem I’m facing 16. Can find it hard to concentrate
1–2–3–4–5 1–2–3–4–5

5. Want to take quick action to fix things 17. Can find it hard to stick with one task and give it my full attention
1–2–3–4–5 1–2–3–4–5

6. Have a need to do something now to improve the situation 18. Can’t make my mind up and will keep delaying a challenging task
1–2–3–4–5 1–2–3–4–5

7. Go quiet and remove myself from the situation 19. Have a tendency to blame myself
1–2–3–4–5 1–2–3–4–5

8. Just want to be alone with my thoughts 20. Am self-critical


1–2–3–4–5 1–2–3–4–5

9. Tend to reflect and keep my thoughts to myself 21. Believe I could have done things better
1–2–3–4–5 1–2–3–4–5

10. Want someone I can talk the problem through with 22. Can point the finger at others
1–2–3–4–5 1–2–3–4–5

11. Am willing to ask for help 23. Think others have let me down
1–2–3–4–5 1–2–3–4–5

12. Need to vent my frustrations with someone and free myself 24. Find fault in other’s efforts
1–2–3–4–5 1–2–3–4–5
13
THE FOUR THEMES

RED FRUSTRATION
A score between 9 and 15 indicates you can show your feelings and frustration when
Red temper: Qs 1-3 Score
under pressure.

A score between 9 and 15 indicates under pressure, your nervous energy to fix and solve
Red energy: Qs 4-6 Score
a problem now may over-ride your judgement.

GREEN FEELINGS
A score between 9 and 15 indicates under pressure you withdraw and like to be by
Green closed door: Qs 7-9 Score
yourself.

A score between 9 and 15 indicates under pressure you want to talk things through with
Green ‘let’s talk’: Qs 10-12 Score
other people.

PURPLE FOCUS

Deep-purple worrier: Qs 13-15 Score A score between 9 and 15 indicates under-pressure you can over-think and over-worry.

A score between 9 and 15 indicates under-pressure you can easily get distracted and lose
Light purple focus: Qs 16-18 Score
your focus.

BLUE FAULT
A score between 9 and 15 indicates under-pressure you may blame yourself or be self-
Blue self-critical: Qs 19-21 Score
critical of your own efforts.

A score between 9 and 15 indicates under-pressure you may be tempted to blame and
Blue judge: Qs 22-24 Score
judge others too quickly.

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YOUR T-CUP PROFILE: HOW YOU BEHAVE UNDER PRESSURE
Take your scoring for the four headings and place them on the eight scales,
ranging from 3-15. 3-6 is low 7-11 is moderate 12-15 is high

Red Frustration Green Feelings


Red temper Green closed doors
15 14 13 12 11 10 9 8 7 6 5 4 3 3 4 5 6 7 8 9 10 11 12 13 14 15

Red energy
Are you Do you ask Green ‘let’s talk’
15 14 13 12 11 10 9 8 7 6 5 4 3
impulsive? for help? 3 4 5 6 7 8 9 10 11 12 13 14 15

Blue Fault Do you blame Do you Purple Focus


yourself or over-think?
Blue self-critical others? Deep purple worrier
15 14 13 12 11 10 9 8 7 6 5 4 3 3 4 5 6 7 8 9 10 11 12 13 14 15

Blue judge Light purple focus


15 14 13 12 11 10 9 8 7 6 5 4 3 3 4 5 6 7 8 9 10 11 12 13 14 15

15
HOW TO BUILD GREATER
EMOTIONAL CONTROL
UNDER PRESSURE
Your resilience and personal growth guide.

Featuring Kush Shorey, Chief Officer 16


RED TEMPER: ‘THE HOT KETTLE’
If you have a red-temper, you may say things in the heat of the
moment you later regret. You may also act and behave in ways that
others see as aggressive, rude or inconsiderate. You may think it’s OK
to show your passion and show your dissatisfaction with the situation.
Problem is it weakens your personal credibility. Colleagues think ‘if
you can’t control your emotions – then what else can’t you control’?
Here are three practical steps you can take:
• Learn to stay neutral: suspend your judgement. Our anger can
come from a number of energy sources. For some it’s how can you
be so incompetent. For others they see the colleague being lazy.
Not taking pride in their work. Or simply useless. The more you
judge others, the more you feel let down.
The more you make up your mind – ‘I’m right and they’re wrong’.
This internal thinking then gives you permission to blast your
feelings. But what if after you’ve cooled down, you realise there is
more to the situation than you originally thought?
• Just breathe and count to 10: you’ve no doubt heard of this before.
By counting to 10 and just allowing yourself to sigh and breathe in
slowly – you reduce your blood pressure. You buy yourself time to
slow down and see the situation from a fresh pair of eyes.
• Focus on the problem not the person: sometimes we can be too
quick to blame someone. We focus on the way they respond to
us… or their mannerism that just seems to make us feel annoyed.
A better option is to focus on the problem. Stay focused on the
outcome you want. In being so driven to rectify the problem, you will
be less consumed by the personalities of those who annoy you.

17
RED ENERGY: ‘THE FIXER’
I f you have ‘red energy’, chances are you can’t sit still or stand
still when you’re under pressure.
You feel compelled to get up and do something… act… be
proactive… try and fix the problem.
Red energy people have lots of nervous energy. Their foot is
always tapping. Their hands are clicking a pen or playing with
whatever they can lay their hands on. They are prone to acting in
haste and repenting at leisure.
Here are 3 practical things you can do:
• Buy yourself time to think: even though you may be tempted
to act. Resist the urge. Take a few minutes and write down the
root cause of the problem. Outline the next steps. Anticipate
the risks of each step. Just these things will stop you acting
impulsively. You’ll look before you jump.
• Get people around and explore your options: your first idea
is unlikely to be your best option. So ask for other’s opinions.
Listen. Consider others may have better ideas and may be
closer to a solution than yourself.
• Give permission for others to challenge your thinking: let
your colleagues know under-pressure you have ‘red energy’
and your instincts are to jump first – think later. Ask them to
challenge you even when you’re fully convinced of a course of
action. For them to help you consider others’ options – even
though you may not want to hear them.

Photography by Bhanu Prakash Garimidi, Second Officer 18


GREEN CLOSED DOOR:
‘THE LONE THINKER’
If you have ‘green closed-door temperament, you are most
likely to keep your thoughts and feelings to yourself – when
you’re facing challenges. When you’re around other people,
they may not know what you’re thinking of or worried about.
People may see you as a private person or a ‘book they
cannot read’.
Green closed-door people keep their thoughts private. Even
when they feel angry or shocked, they need the time to
process their feelings. It can mean green closed-door people
are overly self-critical or tough on themselves. They may
over-think a situation and play it over and over in their mind
and figure out ‘what could I have done differently’?
Here are 3 practical things you can do:
• Put your thoughts down in writing: this simple act means
the issues are no longer going round and round your head.
It means you can step back and then make sense of what
you have written down.
• Signal to people what you’re thinking: let the people
around you know what you’re thinking. You don’t need to
give them the full version. But enough, so people know
when to leave you alone and when to reach out to you.
You don’t have to carry the world’s problems on your own
shoulders.
• Find someone you can confide in: it can be highly stressful
keeping your worries or troubles to yourself. So even
though you may not want to go public with your thoughts
– find at least one person you can have a heart-to-heart
conversation with.

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GREEN ‘LET’S TALK’: ‘THE OPEN-BOOK’
U nder pressure green ‘let’s talk’ need to express and articulate how they’re feeling.
They want to get things off their chest. They need to think aloud. Express their feelings. This is all your way of making sense of what is
going on. Others are likely to see you as being transparent, open and forthcoming with your thoughts and feelings. You may on occasion be
too quick to say things or express ideas– which others may not want to hear.
Here are 3 practical things you can do:
• When you’re feeling under-pressure and you’re unhappy about a situation – articulate the outcome or the result you want in your own mind
first. Be less concerned about sharing your feelings or thoughts. This is more likely to win people over and get them on your side.
• Express what you agree with first: too often people with ‘green energy’ may verbalise what they’re worried about or what is not going well.
However, it may help to get people on-side if you start off by sharing what you agree with or what is going well and then move on to your
concerns.
• Learn to be a mediator: you may want to engage your colleagues and have a difficult conversation in a safe place. As the mediator you ask
people in turn how to resolve an issue, what is on their mind and how they’re feeling. This not only helps the team to process their feelings –
you may come up with better ideas and options. As they say ‘two heads are often better than one’.

20
DEEP-PURPLE WORRIER: ‘THE OVER-THINKER’
U nder-pressure ‘deep purple worriers’ can over-think and turn a small issue into something much bigger. These colleagues are very skilled
in taking things out of perspective. As a result, they unnecessarily stress and worry over seemingly small matters – which in their mind
‘snowball’ into much bigger issues. Deep-purple worriers over think, over analyse and somehow can’t switch their thoughts off. It can lead to
short bursts of feeling low, depressed or anxiety attacks.
Here are 3 practical things you can do:
• Use the barometer technique: imagine a 10-point scale. Where 10 is the worst thing imaginable – say death! 5 is somewhere in between and
1 is you hurt your toe coming out of bed. Whatever issue you’re facing – consider where it ranks on the 10-point scale. If it’s less than 5, worry
about it for 10 minutes and then get over it!
•Know that worrying does not resolve anything:
it’s only action that changes things. You can spend a lot of energy worrying – but this will not improve your circumstances. So, channel your
energy into one small thing I can do today to improve the situation I’m encountering.
•Practice going 30 minutes without worrying:
what if you set yourself the challenge of going 5 minutes without dwelling on a negative thought… and then increasing this to 10 minutes, 15
minutes and then 30 minutes. This is called ‘brain-training’. If you can suspend your worrying and anxiety for 30 minutes, learn to extend it to
an hour, then two and then a fully day!

Featuring Shubham Verma, Fourth Engineer 21


LIGHT PURPLE FOCUS: ‘THE PROCRASTINATOR –
LET’S DO IT TOMORROW MAN’
U nder-pressure those with a light purple focus find themselves easily distracted. You may start more than you finish. You’re unable to focus
on one task. Your mind jumps from one activity to another – you find it hard to concentrate and get things done. You may also be prone to
procrastination – you may delay, defer or put-off tasks you know you need to do – but can’t find the energy.
Here are 3 practical things you can do:
• Write a to-do list: simple as this may sound, actually writing down your goals and priorities gives you more focus. Put down a time scale in
which the task needs to be done and share this with your colleagues. You’re less likely to back-out on a commitment, when you’ve made it
public.
• Chunk your activities: we tend to be more productive when we do our paperwork and admin in one chunk of time, then an operational task in
a second chunk of time, etc… You’re more likely to get in the flow. Resist starting a task, then leaving it to start something new.
•Whatever you do, be 100% focused: set yourself the challenge of making even a boring task interesting. Whatever you do or touch, see if
you can do it 5% better than you’ve done it before. Set yourself mini-goals and targets. The more interesting you make the work, the more
you’ll focus and concentrate.

22
BLUE SELF-CRITICAL:
‘THE SELF-CRITIC’
U nder-pressure ‘blue self-critics’ tend to blame
themselves when things don’t go to plan.
Their inner voice is one of being tough with themselves,
being self-critical and giving themselves a hard time.
Under pressure these colleagues ask themselves ‘the
wrong’ questions. They tend to ask: “how could I have
been so silly… or why don’t I pay more attention…
or why do these things always happen to me?”.
Consequently, they lose self-confidence and begin to
question their own skills or capabilities.
Here are 3 practical things you can do:
• Ask yourself healthy questions: when you’re under-
pressure ask yourself better questions,
eg: “what can I learn from this situation….how will I
bounce back from this stronger and wiser…”? This
channels your brain-power into seeing possibilities,
not thinking about failure.
• Learn to forgive yourself: everyone makes mistakes.
It’s not the falling – it’s how quickly you can get back
up, ready to take on the next challenge. When you’re
too self-critical you find excuses why not to do
something. If you learn to forgive yourself, you’re more
likely to expect more from yourself.
• Turn-off the self-critical voice: we live with ourselves
24/7/365. We’re not always aware of the inner
conversation we have with ourselves. When you’re
under-pressure pay attention to your inner talk. Is it
building you up or knocking you down? Remember,
you can control your thoughts – simply by being more
alert and conscious of what you say to yourself.

23
BLUE JUDGE: ‘THE FINGER-POINTER’
W hen you’re under-pressure do you find it easy to find fault with others? Those with the ‘blue judge’ energy quickly blame
others. They see others as being incompetent or the reason why they’ve encountered failure. They look out the window to
see who can they point the finger at? Problem is, this approach can escalate tensions – not diffuse it. When you blame others,
you can expect defensiveness and the temperature to rise.
Here are 3 practical things you can do:
• Focus on solving the problem not ‘who can I blame’?: when issues and problems arise, focus all your energy into how can we
put things right. Don’t allow yourself to get drawn into – whose fault is it…who needs to have their ears pulled? This will simply
lead to conflict and harsh words.
• Ask how can I put things right?: this is another powerful way to stop wasting energy into finding fault and unleash your energy
into putting things right. It also gives you credibility and respect – when others can see you’re trying to be helpful.
• Make the time to fact find: when problems arise, ask great questions like:
what events led up to this problem. If you weren’t afraid, what actions would you take? Where else have you solved something
similar – what did you do and how could you apply this now?

24
MONTHLY STAMPS ISSUED BY
VITAL T-CUP BEHAVIOURS AND PRACTICES HOW TO COLLECT YOUR STAMPS HOD/MASTER FOR YOUR SHARING

FREE FROM WORRIES If a colleague reached out to you and shared something which is worrying or bothering them, do
2
I’ve made time to talk with my buddy or colleague about thank them and give them a ‘F’ stamp for trusting you with their concern.
something on my mind.
If a colleague reached out to you when you were having a bad day, then do thank them and give
I proactively reached out to a colleague when I could see they were having a bad day. 2
them a ‘F’ stamp for reaching out to you and extending their care.

I Exercise / Meditate for 15 minutes a day.


Collect one ‘F’ stamp from the Ships Medical Officer or HOD for not falling ill for the entire month. n/a

RESTED AND MENTALLY ALERT Collect one ‘R’ stamp every month from the Master/Catering Crew for eating a balanced diet
n/a
every month.
I choose to eat healthy and fresh food most meals
and drink plenty of fluids during the day.
Collect a ‘R’ stamp from colleagues who see you fresh, wide awake and alert at all times. 4
I look alert, wide awake and responsive everyday.

I take my scheduled breaks – even when we’re under time pressure. Collect one ‘R’ stamp from HOD for ZERO rest hour deviations in the entire month. n/a

EARLY TO SHARE EVERY NEAR MISS Collect an ‘E’ stamp from HOD/Master every time you issue a stop work stamp to your colleague
or raise a near miss. Do remember to share the incident in the next tool box or safety committee n/a
I regularly raise near misses and issue stop work stamps to my colleagues.
meeting that you attend.

Collect a ‘E’ stamp from colleagues who see you following safe procedure; who find you thinking
I give feedback to my colleagues when I see both safe and unsafe behaviour. about how to improve safety; who see you respecting each other’s wellbeing; and who find you to 4
be in a positive and safe frame of mind at all times.

SOCIALISE: YOU’RE PART OF A TEAM Collect a ‘S’ stamp every month from HOD/Master for attening a minimum of two social day
n/a
I organise social activities, I encourage teamwork and activities in that month.
downtime together.
Share ‘S’ stamps with colleagues who regulalry have meals with you.
8
I choose to eat my meals with colleagues. Collect ‘S’ stamps under this activity from at least 10 different HKID’s/crew in your contract.

HAPPY TO CLARIFY
HOD issues you one ‘H’ stamp every week if he notes that you are not cutting corners even when
I refuse to cut corners- even under pressure – I follow Fleet SMS procedures and I under time or commerical pressure; you regularly double-check instructions and are happy to clarify n/a
double-check instructions and clarify what’s being asked of me. doubts that you may have or that others seek to clear from you.

I share my challenges and resource requirements with my shore colleagues. Collect a ‘H’ stamp from HOD/Master if you have been on a weekly safety call with the ships
n/a
Technical Superintendent/Group Head.

MINUS BEHAVIOURS/PRACTICES You have received a PPE related Stop Work. Appreciate the courage and care extended in helping
4
For every PPE related STOP WORK: not wearing the right safety gear in the right you to ‘Go Home Safely’ by your colleague. Think about what steps you will take to avoid a repeat.
place, eg goggles on your head, but not covering your eyes, gloves are in your
pockets and not on your hands, helmet is on your head but not using the chin strap. You have received a PROCESS violation related Stop Work. Appreciate the courage and care
extended in helping you to ‘Go Home Safely’ by your colleague. Think about what steps you will take 4
For every PROCESS related STOP WORK: taking a short-cut and non-compliance to avoid a repeat.
with a procedure

You are involved in an injury or accidents causing personal harm. All stamps until incident date are considered null and void. Lets start F.R.E.S.H again.
SERIOUS LAPSE PENALTY: Navigational incident, a Port State Control Detention,
a Vetting Rejection, adverse terminal feedback. All stamps until incident date are considered null and void. Lets start F.R.E.S.H again.

25
INCENTIVES

MONTHLY ON BOARD AT TIME OF SIGN-OFF INCENTIVES


FREE FROM WORRIES
F.R.E.S.H
The ‘Free from Worries’ Champion SILVER STANDARD SILVER STANDARD
awarded to the crew member/s who Personnel who successfully complete each of
collect the maximum no of ‘F” stamps the below: • USD 150 to nominated next of kin
in that month.
• Earn 3 ‘F’, 3 ‘R’, 3 ‘E’, 6 ‘S’ and 3 ‘H’ stamps for • Pre-requisite for Promotion
every month on board
RESTED AND
The ‘Rested and mentally alert’
GOLD STANDARD
MENTALLY ALERT
F.R.E.S.H

Champion awarded to the crew • Completion of contract with ZERO LTI


member/s who collect the maximum Personnel who successfully complete each
no of ‘R’ stamps in that month. of the below:
GOLD STANDARD
Personnel who successfully complete each of • USD 200 to nominated next of kin
EARLY TO SIGHT,
SHARE AND LEARN The ‘Early to share every nearmiss’ the below:
• Priority for Promotion
F.R.E.S.H

Champion awarded to the crew


member/s who collect the maximum • Earn 4 ‘F’, 4 ‘R’, 4 ‘E’, 8 ‘S’ and 4 ‘H’ stamps for
every month on board • Priority for Re-Joining
no of ‘E’ stamps in that month.

• Completion of contract with ZERO LTI


SOCIAL: YOU’RE PART
OF THE TEAM
F.R.E.S.H
The ‘Socialise you’re a part of team’
Champion awarded to the crew
member/s who collect the maximum Note:
no of ‘S’ stamps in that month. No. of stamp to be pro-rata for part of the
month and rounded of the lower no of stamps.

HAPPY TO CLARIFY
F.R.E.S.H
The ‘Happy to clarify’ Champion E.g. 4 months 18 days equated to 4.6 months
awarded to the crew member/s who and will require 3 x 4.6 = 18.4 ‘F’, ‘R’, ‘E’ and
collect the maximum no of ‘H’ stamps ‘H’ stamps and 6 x 4.6 = 27.6 ‘S’ stamps. This
in that month. would be rounded to the lower whole no.

In summary for 4.6 months of service,


The ‘F.R.E.S.H’ Champion Silver Standard would require 18 ‘F’, ‘R’, ‘E’
awarded to the crew member/s who collect and ‘H’ and 27 ‘S’ stamps.
the maximum no of ‘stamps in that month

26
F.R.E.S.H
FREE FROM WORRIES

I’ve made time to talk with my buddy or colleague about


something on my mind. 1 2 3 4 5 6 7
I proactively reached out to a colleague when I could see fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here
they were having a bad day.

I Exercise / Meditate for 15 minutes a day.

RESTED AND MENTALLY ALERT

I choose to eat healthy and fresh food most meals


and drink plenty of fluids during the day. 1 2 3 4 5 6 7
I look alert, wide awake and responsive everyday. fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

I take my scheduled breaks – even when we’re under


time pressure.

EARLY TO SHARE EVERY NEAR MISS

I regularly raise near misses and issue stop work stamps


1 2 3 4 5 6 7
to my colleagues.
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here
I give feedback to my colleagues when I see both safe
and unsafe behaviour.

1 2 3 4 5 6 7
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here
SOCIALISE: YOU’RE PART OF A TEAM

I organise social activities, I encourage teamwork and


downtime together.

I choose to eat my meals with colleagues.


8 9 10 11 12 13 14
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

HAPPY TO CLARIFY

I refuse to cut corners- even under pressure – I follow 1 2 3 4 5 6 7


Fleet SMS procedures and I double-check instructions fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here
and clarify what’s being asked of me.

27
F.R.E.S.H

8 9 10 11 12 13 14 15 16 17 18
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

8 9 10 11 12 13 14 15 16 17 18
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

8 9 10 11 12 13 14 15 16 17 18
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

15 16 17 18 19 20 21 22 23 24 25
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

26 27 28 29 30 31 32 33 34 35 36
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

8 9 10 11 12 13 14 15 16 17 18
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

28
F.R.E.S.H

19 20 21 22 23 24 25 26 27 28 29
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

19 20 21 22 23 24 25 26 27 28 29
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

19 20 21 22 23 24 25 26 27 28 29
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

37 38 39 40 41 42 43 44 45 46 47
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

48 49 50 51 52 53 54 55 56 57 58
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

19 20 21 22 23 24 25 26 27 28 29
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

29
MINUS BEHAVIOURS / PRACTICES
For every PPE related STOP WORK: not wearing the right safety gear in the right place, eg
goggles on your head, but not covering your eyes, gloves are in your pockets and not on
your hands, helmet is on your head but not using the chin strap.

For every PROCESS related STOP WORK: taking a short-cut and non-compliance with 1 2 3 4 5 6 7
a procedure.
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here
You are involved in an injury or accidents causing personal harm.

SERIOUS LAPSE PENALTY: Navigational incident, a Port State Control Detention, a


Vetting Rejection, adverse terminal feedback.

8 9 10 11 12 13 14 15 16 17 18
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

19 20 21 22 23 24 24 26 27 28 29
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

30 31 32 33 34 35 36 37 38 39 40
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

41 42 43 44 45 46 47 48 49 50 51
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

52 53 54 55 56 57 58 59 60 61 62
fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here fix stamp here

30
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 1: Day 2: Day 3:


key learnings key learnings key learnings

Day 4: Day 5: Day 6:


key learnings key learnings key learnings

Day 7: Day 8: Day 9:


key learnings key learnings key learnings

31
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 10: Day 11: Day 12:


key learnings key learnings key learnings

Day 13: Day 14: Day 15:


key learnings key learnings key learnings

Day 16: Day 17: Day 18:


key learnings key learnings key learnings

32
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 19: Day 20: Day 21:


key learnings key learnings key learnings

Day 22: Day 23: Day 24:


key learnings key learnings key learnings

Day 25: Day 26: Day 27:


key learnings key learnings key learnings

33
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 28: Day 29: Day 30:


key learnings key learnings key learnings

Day 31:
key learnings

34
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 1: Day 2: Day 3:


key learnings key learnings key learnings

Day 4: Day 5: Day 6:


key learnings key learnings key learnings

Day 7: Day 8: Day 9:


key learnings key learnings key learnings

35
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 10: Day 11: Day 12:


key learnings key learnings key learnings

Day 13: Day 14: Day 15:


key learnings key learnings key learnings

Day 16: Day 17: Day 18:


key learnings key learnings key learnings

36
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 19: Day 20: Day 21:


key learnings key learnings key learnings

Day 22: Day 23: Day 24:


key learnings key learnings key learnings

Day 25: Day 26: Day 27:


key learnings key learnings key learnings

37
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 28: Day 29: Day 30:


key learnings key learnings key learnings

Day 31:
key learnings

38
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 1: Day 2: Day 3:


key learnings key learnings key learnings

Day 4: Day 5: Day 6:


key learnings key learnings key learnings

Day 7: Day 8: Day 9:


key learnings key learnings key learnings

39
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 10: Day 11: Day 12:


key learnings key learnings key learnings

Day 13: Day 14: Day 15:


key learnings key learnings key learnings

Day 16: Day 17: Day 18:


key learnings key learnings key learnings

40
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 19: Day 20: Day 21:


key learnings key learnings key learnings

Day 22: Day 23: Day 24:


key learnings key learnings key learnings

Day 25: Day 26: Day 27:


key learnings key learnings key learnings

41
REVIEW YOUR LEARNINGS FROM THE 31 DAY ROUND THE WORLD TRIP

Day 28: Day 29: Day 30:


key learnings key learnings key learnings

Day 31:
key learnings

42

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