REMOTE SHOPPING

by Agogify B.V.
CONTENTS
Application authorization and
1 account login

2 Timetable, instant call and

session

3 Fulfillments and service

history

4 Messages and personal

information
PART 01
Application authorization and account login
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1.1 Application authorization

After you download and install the app through

the link, find the app on the mobile desktop and
click to start.

After launching the app, it will prompt you to

accept partial app authorization. And you need
to allow all.
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1.2 Account login

After you start the app, you will enter the login
page, where you can enter your sales ID and
password to log in.

If you forget your password, you can click

"Forgot password?" to enter the password
retrieval page.
PART 02
Timetable, instant call and session
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2.1 Timetable

There are two ways for customers to enter your live broadcast room.

The first is that customers make an appointment with you at least one day in advance, and then enter
your live video room to learn about products and make purchases at the appointment time.
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The home page after login is "Timetable", which

shows your session arrangement within the next
7 days.

If a customer makes an appointment, the

reserved time period will be displayed in the
timetable. When the appointment time is
approaching, you can click the round button
with a camera icon to enter the live broadcast
room and wait for the customer to enter; click
the red circle with a white arrow Shaped
button, you can view the product information
that customers are interested in advance.
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How to edit timetable?
1
By default, the timeslots are not available and
cannot be reserved by customers. You need to
click "Edit" to enter the editing page.
2
Manually select the time slots that can accept
appointments or click "All avl." to modify all
Click one by one
time slots of the day to make them available.
to open the time
slots available or
After the modification is completed, you need click "All avl."

to click the "Save" button to save the edited

results. 3
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2.2 Instant call
The second way for customers to enter the session is to
call sales immediately, similar to customers calling sales
by phones.

When customers are eager to know about some product

information or purchase products, they will call directly,
and the app will also emit vibration and ringtones to
remind you to accept the customer's request. When you
click the "Answer" button to connect, the application will
automatically take you to the live video room.
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Hang up this session
2.3 Session
Enter the live broadcast Prompt for the next session
room through "Timetable"
or "Instant Call", you can
hear the user's voice, you Switch between font camera and rear camera
can also receive the
user's text message, the
Turn off / turn on the camera
customer can see your
video screen but you
cannot see the user's
video screen . Turn off / turn on the microphone

Customers
Not in use, saved for upgrade versions

Translation toggle

After the click it turns green, and the dialog will be

translated into Chinese text
Chat box
Send pictures
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2.3.1 Create order

Clicking this button will display the "Create order" pop-up window

After entering the page of creating a product order, you need to select
the category and brand of the product, enter the product name, size
and price including VAT, and click "Send" to send it to the customer
for confirmation and payment. After the customer completes the
payment, the scan code popup will automatically display. (For testing
version, there is a payment settled button at the up-right corner that
allows customer payment to be skipped and go directly to the scan
code popup)

You need to, in front of the customer

through the video, pick a tag, scan the
code of the tag and attach it to the
product in a way that the product can
not be switched without breaking the
tag first. click "Finish" to complete
the order after this is done.
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2.3.2 Request for stock transfer (not yet implemented)
Clicking this button will display the "Request for stock transfer"
pop-up window

1.Click the plus sign

2.Fill in the information

3.Click the “Create” button

If you want to delete this stock record, you can

click the delete button.
PART 03
Fulfillments and service history
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3.1 Fulfillments
The list of orders (and stock transfer requests) that need to be shipped
will be displayed on the "Fulfillments" page.
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3.1.1 Sales order

The "Fulfillments" page displays this interface by default. Click the

corresponding button to enter Step 1: “POS Checkout" and Step 2: “Pack
and Ship". After complete the two steps, DHL staff will come to pick up the
package.

Past order records will also be displayed in the list at “History”.

Completed steps will be ticked to indicate

that the step is complete.
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Sales order：step1 POS Checkout

Check the product and customer information, enter the

price excluding VAT, if the price is correct, a green tick will
light up on the right, and upload a picture of the receipt,
click "Done" to complete step1. The picture of the receipt
need to be clearly seen for every detail because it will
be presented to the China customs for human reading.
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Sales order：step2 Pack and Ship
Enter the corresponding product information and
package information on the page.

The Gross package weight must be greater than

the Net product weight; The time of the Pickup
date cannot be weekends or any holiday (DHL
does do pickup during weekends and holidays).

You can also click the calculator button right to the

Estimated rate to check the estimated shipping cost
of the package.

Please click the “Pickup request” button after all

information are entered. An email will be sent to you
with the DHL tracking number or an error message
(e.g., wrong HS code) to DHL if the request fails. In
the second case, you need to go back to this step to
correct the wrong data and request pickup to DHL
again.
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3.2 Stock request (to be implemented)

Need to click “Stock request” in the tab navigation

Stock request: Close

Click the "Close" button corresponding to the stocked product list, and the
customer will be automatically notified that the product cannot be stocked.

Stock request: Contact customer

Click the "Contact customer" button corresponding to the stocked product
list, it will jump to the private chat page with the customer, and notify the
customer that the product has been stocked, and you can view and
purchase it through video calls
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3.3 Service history

This page shows the historical

records of your services. If there are
products sold successfully in the
corresponding records, you can click to
view the detailed information
PART 04
Messages and personal information
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4.1 Messages

If a customer sends you a text message,

for example checking the availability of a
particular item before asking for a
session, it will be displayed on this page.

After entering the chat page, if you do

not understand Chinese, you can long
press the text content sent by the
customer, and the "Translate" button will
pop up to translate the text to English for
you.
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4.2 Personal information

This is the page to modify your personal

information.

To modify your name and language

preference, you need to click "Edit" before
you can modify it.

Don't forget to click the "Save” button to

save.
THANK YOU