Professional Documents
Culture Documents
Afhf Level 3
Afhf Level 3
Department of Health
OFFICE OF THE SECRETARY
January 16, 2019
DEPARTMENT MEMORANDUM
N0. 2019 - 0003
Adolescent health has recently been given focus due to the ever-growing health and
development issues the young people faced such as early pregnancy, sexually-transmitted
infections including HIV and AIDS, substance abuse, violence, depression and mental illness.
Like other group of people from all age-groups, they should be given every opportunity to
realize their rights to attain the highest standards of health. However, adolescents prevent
seeking help from health care providers and facilities when faced with barriers such as
crowding facilities, unsupportive and judgmental health care providers.
To minimize these barriers and ensure that health services are adolescent-friendly and
available at various levels of the health care system, the Adolescent Health and Development
Program (AHDP) of Disease Prevention and Control Bureau (DPCB) crafted the standards for
Adolescent- Friendly Health Facility (AFHF) in coordination with partner agencies working
for and with adolescents. This was disseminated through Department Memorandum No.
2017-0098 in pursuant to the Administrative Order 2013-0013 entitled “National Policy and
Strategic Framework on Adolescent Health and Developmen ” which include the program
strategy of improving access to quality and adolescent—friendly health care services and
information for adolescents, including access to quality hospitals and health care facilities
following the National Standards and Implementation Guide for Adolescent-Friendly Health
Services. Further, this will guide Local Government Units (LGUs) in establishing adolescent-
friendly health facilities in carrying out activities like health examination and counselling of
adolescents.
Building 1, San Lazaro Compound, Rizal Avenue, Sta. Cruz, 1003 Manila 0 Trunk Line 651-7800 local 1113, 1108, 1135 Direct Line:
711-9502; 71 1-9503 Fax: 743-1829 0 URL: http://www.d0h.gov.ph;e—mail: ftdugue@doh.gov.ph
II. OBJECTIVES
. To recognize health facilities for their valuable contribution to the Adolescent Health and
DevelopmentProgram through the establishment of Adolescent-FriendlyHealth Facilities.
. A national recognition for Level III AFHF (hospitals, rural health units, city health offices
and barangay health stations are allowed to participate) shall be conducted by 2019 and to
coincide with the DOH Harmonized Awarding to be done every 3 years.
. Preparation of the winner’s proposals for the AFHF recognition cash grants amounting to
Php 100,000.00.
. Accomplishments and sustainability assessment shall be based on a 3-year performance of
the health facility. Assessment and monitoring of health facilities accomplishments shall
be conducted yearly by the regions.
. The validation of health facilities 'for Levels I to III shall be conducted by the following:
A. Level I — Provincial Offices
B. Level II — DOH Centers for Health Development
C. Level III — DOH Central Office
. The DOH Regional Offices shall submit endorsement letter to DOH Central Office with
names of health facilities that have been evaluated according to Level III standards. This
nominated health facilities shall be validated by the national validation team, composed of
the following:
Department of Health (DPCB and HPCS)
National Youth Commission
Department of Social Welfare and Development
Department of Education
mwwp0w>
CRITERIA SCORE
HOSPITAL RHU/BHS
Advocacy and Promotional Activities/Materials 6 6
Health Facility Policies and Guidelines 20 23
Delivery of Health Services 11 12
Partnership and Collaboration 5 9
TOTAL 42 5/0
Innovations/Best Practices 8 8
PASSING SCORE 38 above 45 above
4. Nominated health facilities that do not meet the criteria within the AFHF standard
evaluation tool of the set scoring range shall be automatically dropped from the final list
and shall be informed thru the region.
5. Plaque of recognition/trophy, insignia and mock cheque amounting to one hundred
thousand pesos (Php 100,000.00) shall be given to the awardees during the recognition.
6. The winners can redeem the cash prize (Php 100,000.00) upon submission of the
adolescent-related project proposal thru the Centers for Health Development (CHD)
coordinators endorsed to the DOH Central Office. The proposal should have the
following contents:
Title
Introduction
9-9.7!”
Objectives
Activities (i.e. trainings, seminars, development and production of IEC materials,
adolescent related events/activities, improvement of the adolescent friendly health
facilities and services)
Budgetary breakdown
Timeline
P‘qorw
Responsible Person
Signature of Local Chief Executive (i.e. Mayor) and/ or Chief of Hospitals
The project proposal shall be addressed to the Director IV of Disease Prevention and Control
Bureau.
Upon receipt of endorsement of the proposal from CHD, a check amounting to Php
100,000.00 will be issued to the winner during the recognition. In return, the LGU shall
issue an Official Receipt to the Event Organizer as a proof that they received the check.
3. Health Facilities
> Conduct self-assessment and evaluation for Level I, II and III AFHF.
> Participate in the conduct of recognition ceremony.
> The health facility awardees must submit an adolescent-related project proposal signed
by the local chief executive / chief of hospital / municipal or city health officer to the
DOH CHD.
All expenses for the said activity (ceremony, awards and cash prizes) shall be charged
against the funds of Public Health Management of the DOH Central Office. These are subject
to the usual accounting and auditing rules and regulations.
Instructions:
1. Please indicate the points and note the remarks or recommendations in their columns.
Total the points and check the score card matrix.
(A)
:
/ % ;
Advocacy and Promotional Activities/Materials
/
0 1) Welcome signage with name of facility Welcome signage with name of facility must be: 0: none
1 a. Posted visible at the entrance. 1: a
0 2) IEC plan with budget appropriation to a. Copy of IEC plan with budget appropriation 0: none
1 include: b. Presence of [EC materials and educational 1: a
.
2
3
/ IEC materials developed,
reproduced and disseminated
materials for adolescents of diverse
types/platforms display and used by the facility
1: b
1: c
focusing on adolescent health as indicated in the plan 2: a + b; a + c
(e.g. pamphlets, leaflets, social c. Presence of IEC inventory and distribution list: 3: a + b + c
cards, posters, broadcaster’s Name of receiving party
manuals, banners, TV/Radio ad Quantity provided
and etc.) \\\\\
Name of material(s) provided
Materials applicable for Date received
adolescents (for in facility use) Signature of receiving party
e.g. educational materials (books,
videos, magazines), musical
materials (instruments, musical
pieces, musical videos), and/or
sports instruments (sport
equipment, sport videos)
1|Pag'e'”
Adolescent Friendly Health Facility Validation Tool
DOH ADOLESCENT FRIENDLY HEALTH FACILITY LEVEL 3 RECOGNITION
VALIDATION TOOL
0 3) Conduct of advocacy and promotional a. Copy of advocacy plan with budget 0: none
1 activities appropriation 1: a or b
2 b. Complete documentation (pictures, 2: a + b
minutes/narrative/program and attendance
sheet) of advocacy and promotional activities
conducted as stipulated in the plan
(H) Health Facility Policies and Guidelines
0 1) Clinic Schedule Presence of clinic schedule with the following: 0: none
1 a. Clinic hours must include schedule (with day 1: a or b
2 and time) specifically for adolescents. 2: a + b
b. Schedule of clinic hours must be visible in the
entrance area.
.0 2) Algorithm for patient flow visible at the Algorithm for patient flow must contain the following: 0: none
1 entrance or posted in a strategic area. a. Flow from admission/ registration to delivery 1: a
2 of services up to follow-up 2: a + b; a +c
3 b. Average time needed for each step to be 3: a + b + c
accomplished
c. Section/Department responsible
0 3) Trained designated person must be a 3.1 Designated person must have the following:
1 permanent employee and have access a. Copy of signed executive/office order as 0: none
2 to records. designated person with access to client’s 1: a
records 2: a + b
b. With alternate trained designated person with
access to records
2|Pagefl
Adolescent Friendly Health Facility Validation Tool
DOH ADOLESCENT FRIENDLY HEALTH FACILITY LEVEL 3 RECOGNITION
VALIDATION TOOL
0 6) Protocols and gurdelines for patient- a. Copy of the adoped and signed prtocols ad 0= none
1 provider interaction must be adopted guidelines for patient— provider interaction. =a
and signed by the local official.
0 7) Standard Operating Procedure for a. Copy of Standard Operating Procedure for 0: none
1 Facility Maintenance. Facility Maintenance. 1: a
0 8) Policy regarding flexible time schedule /
Copy of signed Executive Order Resolution /
1 to accommodate adolescents. Ordinance on Flexible Time Schedule of Health
2 Workers. Flexible time can be either: 0: none
3 a. On weekdays, 8am-5pm 1: a
b. On weekdays, Sam-5pm with a referral 2: a + b; a + c
agreement with schools (especially in 3: a + b + c
emergency cases)
c. On weekdays, 1-2 hours after 5 pm
0 9) Policies and procedures to ensuring Presence of at least one policy ensuring 0: none
1 privacy and confidentiality. privacy and confidentiality. 1: a or b
2 b. Posted policy at a strategic area. 2: a + b
0 10) Policies on payment schemes for a. Presence of a policy (Resolution/Ordinance) 0: none
1 adolescent needs providing financial risk protection schemes 1: a
2 and/payment schemes specifically for 2: a + b
adolescents.
b. Financial risk protection or payment schemes
(e.g. PhilHealth MDR of teenage mothers) is
posted
(D) Delivery of Health Servicesl
0 1) Policies for provision of services 3. Presence of Executive Order/ Resolution/ 0: none
1 specifically for adolescents. Health Ordinance on the provision of services for 1: a
2 Services must include: adolescents. 2: a + b; a + c
3
4
/ Clinical (Physical Examination,
Screening and Counseling)
b. List of health services for adolescents provided
by the facility must be posted visible at the
3: a + b + c
4: a + b + c + d
\/ Laboratory entrance.
/ Medicines/ Commodities c. List of patients provided with clinical or
laboratory services including medicines and
Client registration and referral logbook commodities should be reflected in the client’s
must contain the following: registration and referral logbooks.
\/ Name d. Accomplishment report
// Address
Age & Sex (disaggregated) (Note: If the facility is using electronic recording, verify
records)
{a /
\/ Clinical Impression
/
\/
Services given/provided
Date and time of visit and referral
(if any)
\/ Place and person/department
referred to
\/
Reason for referral
0
/Result of referral
2) Memorandum of Agreement/ a. Copy of completely signed and notarized 0: none
1 Memorandum of Understanding for Memorandum of Agreement / Memorandum 1: a
services that needed referral (SDN) of Understanding.
0 3) Individual Treatment Records must a. Presence of Individual Treatment Records with 0: none
1 contain the following: complete data (sample randomly 5 ITRs) kept 1: a
2
3
/Chief complaint
‘/ Findings on Examination
in separate envelopes and in a filing cabinet
with a lock and key secured by the designated
2: a + b
3: a + b + c
/Clinical Impression
\/ Management of Clients
person in charge of the access to client’s
records
b. Attached/Compiled Accomplished HEEEADSSSS
ITRs must be kept in separate envelopes form
and in a filing cabinet with a lock and key c. Attached/Compiled Return Referral Slips
secured by the designated person in charge
of the access to client’ 5 records (Note: If the facility is using electronic recording, verify
individualrecords)
0 4) Stock Cards showing the delivery and a. Presence of Stock Cards with date and quantity 0: none
1 utilization of medicines, commodities of delivery and utilization of medicines and 1: a
2 for adolescent health care other commodities 2: a + b
b. Presence of expiration dates
4 I P a g e
Adolescent Friendly Health Facility Validation Tool
DOH ADOLESCENT FRIENDLY HEALTH FACILITY LEVEL 3 RECOGNITION
VALIDATION TOOL
a, A Z
J/ Local Chief Executives
a .
/ “/4 age; A
c M
W rking Group or adaption of the Local Health
.C
TOTAL SCORE:
DENOMINATOR: 50
5 P age
I
Signatureover Printed Name Signature over Printed Name Signature over Printed Name
I I I, I) I ,
Region: Date:
Province:
Municipality/City:
Name of Adolescent Friendly Health Facility (for Level 3)
Name of Governor:
Name of Mayor:
Name of Chief of Hospital: Designation: Contact Information:
Name of AFHF Coordinator] Focal Person: Designation: Contact Information:
Instructions:
1. Please indicate the points and note the remarks or recommendations in their columns.
2. Total the points and check the score card matrix.
. M :
,ZZ?
/ / , , 4
(A) Advocacy and Promotional ActIVItIes/ Materials
a;
0 1) Welcome signage with name of facility Welcome signage with name of facility must be: 0: none
a. Posted visible at the entrance. 1: a
0 2) IEC plan with budget appropriation to a. Copy of IEC plan with budget appropriation 0: none
1 include: b. Presence of IEC materials and educational 1: a
2 \/ IEC materials developed, materials for adolescents of diverse 1: b
3 reproduced and disseminated types/platforms display and used by the facility 1: c
focusing on adolescent health as indicated in the plan 2: a + b; a + c
(e.g. pamphlets, leaflets, social c. Presence of IEC inventory and distribution list: 3: a + b + c
cards, posters, broadcaster’s \/ Name of receiving party
//
manuals, banners, TV/Radio ad Quantity provided
and etc.) Name of material(s) provided
\/ Materials applicable for \/ Date received
adolescents (for in facility use) V Signature of receiving party
e.g. educational materials (books,
videos, magazines), musical
materials (instruments, musical
pieces, musical videos), and/or
sports instruments (sport
equipment, sport videos)
0 3) Conduct of advocacy and promotional to Copy of advocacy plan with budget 0: none
1 activities appropriation 1: a or b
m/J/fl/
2 b. Complete documentation (pictures, =a+b
minutes/narrative/program and attendance
sheet) of advocacy and promotional activities
conducted as stipulated in the plan
(H) Health Facility Policies and Guidelines
0 1) Clinic Schedule Presence of clinic schedule with the following: 0: none
1 a. Clinic hours must include schedule (with day 1: a or b
2 and time) specifically for adolescents. 2: a + b
b. Schedule of clinic hours must be visible in the
entrance area.
0 2) Algorithm for patient flow visible at the Algorithm for patient flow must contain the following: 0: none
1 entrance or posted in a strategic area. a. Flow from admission/ registration to delivery 1: a
2 of services up to follow-up 2: a + b; a+c
3 b. Average time needed for each step to be 3: a + b + c
accomplished
c. Section/Department responsible
O 3) Trained designated person must be a 3.1 Designated person must have the following:
1 permanent employee and have access a. Copy of signed executive/office order as 0: none
2 to records. designated person with access to client’s 1: a
records 2: a + b
b. With alternate trained designated person with
access to records
0 6) Protocols and guidelines for patient— a. Copy of the adopted and signed protocols and 0: none
1 provider interaction must be adopted guidelines for patient— provider interaction. =a
and signed by the local official.
0 7) Standard Operating Procedure for a. Copy of Standard Operating Procedure for 0: none
1 Facility Maintenance. Facility Maintenance. 1: a
O 8) Policies and procedures to ensuring a. Presence of at least one policy ensuring 0: none
1 privacy and confidentiality. privacy and confidentiality. 1: a or b
2 b. Posted policy at a strategic area. 2: a + b
0 9) Policies on payment schemes for a. Presence of a policy (Resolution/Ordinance) 0: none
1 adolescent needs providing financial risk protection schemes 1: a
2 and/payment schemes specifically for 2: a + b
adolescents.
b. Financial risk protection or payment schemes
(e.g. PhilHealth MDR of teenage mothers) is
posted
(D) Delivery of Health Services
0 1) Policies for provision of services a. Presence of Executive Order/ Resolution/ 0: none
1 specifically for adolescents. Health Ordinance on the provision of services for 1: a
2 Services must include: adolescents. 2: a + b; a + c
3 J Clinical (Physical Examination, b. List of health services for adolescents provided 3: a + b + c
4 Screening and Counseling) by the facility must be posted visible at the 4: a + b + c + d
// Laboratory
Medicines/Commodities c.
entrance.
List of patients provided with clinical or
laboratory services including medicines and
Client registration and referral logbook commodities should be reflected in the client’s
must contain the following: registration and referral logbooks.
Name d. Accomplishmentreport
Age & Sex (disaggregated) (Note: If the facility is using electronic recording, verify
\\\\\\
Address records)
Clinical Impression
Services given/provided
Date and time of visit and referral
(if any)
\ Place and person/department
referred to
Reason for referral
\\ Result of referral
0
M/»/Records must
2) IndIVIdual Treatment
12 , fig. M
Presence of IndIVIdualTrea tment Records wuth 0: none
1 contain the following: complete data (sample randomly 5 ITRs) kept =a
///
2 Chief complaint in separate envelopes and in a filing cabinet 2: a+b
3 Findings on Examination with a lock and key secured by the designated 3: a+b+c
ClinicalImpression person in charge of the access to client's
\/ Management of Clients records
b. Attached/Compiled Accomplished HEEEADSSSS
ITRs must be kept in separate envelopes form
and in a filing cabinet with a lock and key c. Attached/Compiled Return Referral Slips
secured by the designated person in charge
of the access to client’s records (Note: If the facility is using electronic recording, verify
individualrecords)
0 3) Stock Cards showing the delivery and a. Presence of Stock Cards with date and quantity 0: none
1 utilization of medicines, commodities of delivery and utilizationof medicines and 1: a
2 for adolescent health care other commodities 2: a + b
b. Presence of expiration dates
4|Page
Adolescent Friendly Health Facility Validation Tool
DOH ADOLESCENT FRIENDLY HEALTH FACILITY LEVEL 3 RECOGNITION
VALIDATION TOOL
TOTAL SCORE:
DENOMINATOR: 42
Signature over Printed Name Signatureover Printed Name Signature over Printed Name
5 P age
l