You are on page 1of 5

BRIEF ARTICLES 349

LESSER, G. S., KRAWITZ, RIIODA N., & PACKARD, RITA. NEWCOMB, T. M. Social psychology. New York:
Experimental arousal of achievement motivation Holt, Rinehart, & Winston, 1950.
in adolescent girls. Journal of Abnormal and Social ROSENPELD, H. M. Social choice conceived as a level
Psychology, 1963, 66, 59-66. of aspiration. Journal of Abnormal and Social
MANDLER, G., & SARASON, S. B. A study of anxiety Psychology, 1964, 68, 491-499.
and learning. Journal of Abnormal and Social Psy- ROSENPELD, H. M., & FRANKLIN, S. S. Arousal of
chology, 19S2, 47, 166-173. need for affiliation in women. Journal of Personal-
MCCLELLAND, D. C., ATKINSON, J. W., CLARK, R. A., ity and Social Psychology, 1966, 3, 245-248.
& LOWELL, E. L. The achievement motive. New VEROFF, J., ATKINSON, J. W., FELD, SHEILA, C., &
York: Applelon-Cenlury-Crofts, 1953. GURIN, G. The use of thematic apperception to
MILLER, N. E. Experimental studies of conflict be- assess motivation in a nationwide interview study.
havior. In J. McV. Hunt (Ed.), Personality and Psychological Monographs, 1960, 74(12, Whole No.
the behavior disorders. Vol. 1. New York: Ronald 499).
Press, 1944. Pp. 431-465. (Received September 28, 1964)

Journal of Personality and Social Psychology


1966, Vol. 3, No. 3, 349-353

A TEST OF A MODEL FOR COMMITMENT

CHARLES A. KIESLER 1 JOSEPH SAKUMURA


Yale University Ohio State University

Commitment is defined as a binding of the individual to behavioral acts, and a


theoretical model is presented for the role of commitment in attitude change.
The derivation tested here is: the greater the inducement offered S for perform-
ing an act consistent with his beliefs, the less committed he is to that act,
and the less the resistance to subsequent countercommunications. Ss were
differentially paid for performing an act consistent with their prior beliefs.
Later all Ss received a strong countercommunication on the same topic. The
hypothesis was confirmed: Ss receiving the greater payment for performing
the consonant act later showed greater attitude change in the direction
advocated by the countercommunication.

There is a rapidly increasing body of evidence to behavioral acts, and discusses how commit-
indicating that a thorough understanding of the ment to specific behaviors will relate to attitudes
role of commitment is a necessary requisite to an and their resistance to change. Some of the basic
adequate theory of attitude change. Perhaps assumptions and hypotheses are presented below.
Brehm and Cohen (1962), in their discussion of 1. The individual attempts to resolve incon-
dissonance theory (Festinger, 1957) have voiced sistencies between the attitudes he holds and be-
the most explicit interest in commitment as a havioral acts which he, for one reason or an-
variable, but other authors (e.g., Hovland, Janis, other, is induced to perform. This assumption is
& Kelley, 1953; Secord & Backman, 1964; Sherif quite similar, if not identical, to the main assump-
& Hovland, 1961) have also been concerned with tion of the "consistency" models proposed by
the topic. Although theoretical interest has been Festinger (19S7), Heider (1958), and Osgood
increasing, there have been few efforts to deal (1960), and hence is supported by evidence re-
directly with the concept experimentally. lated to those theories. We assume that to resolve
Recently, however, Kiesler 2 proposed a pre- the inconsistency, one may change either the at-
liminary theoretical model for the role of com- titude or the act (including the psychological im-
mitment in attitude change. He defines commit- plications of the act).
ment as a pledging or binding of the individual 2. The effect of commitment is to make an act
less changeable. Thus, utilizing Assumptions 1 and
1
The data were collected while the senior author 2, we may hypothesize: (a) if the act is consistent
was at the Ohio State University. with the subject's previous belief system then
2
"Psychological Commitment in Attitude Change," commitment to the act makes the subject more
proposal submitted to the National Institute of Men- resistant to subsequent attack on his beliefs; (b)
tal Health, United States Public Health Service, 1964. if the act is inconsistent with the subject's previ-
350 BRIEF ARTICLES
ous belief system, then the commitment to the act. The greater the commitment, the greater the
act acts as a force on the subject to change his force.
attitudes towards consistency with the act. The present experiment proposes to test one
3. The magnitude of the effect of commitment derivation from this model: namely, the less the
is positively and monotonically related to the pressure exerted on the subject to perform an
degree of commitment. Thus, the greater the act consistent with his beliefs, the greater his re-
commitment, the greater the resistance in la and sistance to subsequent countercommunications.
the greater the attitude change in 2b. In the present case, subjects are induced to per-
4. Finally, the assumption is made that the de- form an overt, explicit act consistent with their
gree of commitment may be manipulated in sev- beliefs: half of the subjects are paid $5 for doing
eral ways. We may hypothesize, for instance, that this; half are paid $1. At a later time, all sub-
one may increase the degree of commitment by jects are presented with a strong communication
increasing one or more of the following: (a) the contrary to their beliefs. Assuming that the de-
number of acts performed by the subject; (&) gree of payment is operationally equivalent to the
the importance of the acts for the subject; (c) degree of pressure to perform the act, the pre-
the explicitness of the act, for example, how pub- diction for the present experiment is clear: The
lic or otherwise unambiguous the act was; (d) less the payment for performing an act consistent
the degree of irrevocability of the act; (e) the with one's beliefs, the greater the resistance to
degree of volition perceived by the subject in subsequent countercommunications.
performing the act. In turn, we hypothesize that
the degree of volition may be increased by: an METHOD
increase in the degree of perceived choice in per- Two experiments were carried out with only
forming the act; a decrease in the degree of ex- minor procedural differences between the two.
ternal pressure exerted upon the subject to per- In addition, however, two control groups were
form the act. As implied above, perceived choice included in the second experiment. The two ex-
and external pressure are not independent phe- periments will be described in sequence.
nomena. The former relates to the phenomeno-
logical world of the subject and the latter is re- Experiment I
lated to operations performed by the experi- Subjects. Forty-two male and female students in
menter. In addition, there is some evidence (cf. an introductory psychology course at Ohio State
Cohen, 1960) that the two variables are inversely University volunteered for the experiment, entitled
related to each other. Thus, increasing the degree "Opinion Survey," as a regular part of their course
of external pressure exerted upon the subject to requirements. Five subjects were suspicious about
perform a particular act should decrease his per- the manipulations and were dropped: four in the $5
ceived choice in performing the act. condition and one in the $1 condition. The experi-
menter met individually with each subject.
Thus, the model assumes the subject is pledged Procedure. On arrival, subjects were told that the
or bound by the performance of an overt act. experimenter was actually a research assistant for
How "committing" a given act is for the sub- two different faculty members, Drs. E and M, and
ject depends upon those variables listed above. that the experimenter would be gathering data for
The model further assumes that the subject at- two different studies during the subject's hour. (This
tempts to resolve inconsistencies between be- is not unusual at Ohio State and subjects invariably
havioral acts and attitudes. To resolve an in- accepted the information without comment.) Dr. E's
consistency, the subject may change either his material was to come first and the subjects were
asked to express their opinions on 12 items, each on
attitude, or distort or deny the meaning of the a 7-point scale ranging from strongly agree to
act. The greater the commitment, the less the strongly disagree. The key item for the present ex-
subject's tendency to distort the act, and the periment was, "The legal age of voting should be
greater the tendency to change an attitude in- lowered to 18 years of age." This item had been
consistent with the act. Commitment equal, if a found in previous work to produce a bimodal dis-
given act is consistent with previously held at- tribution in the Ohio State population.
The consonant act. Two communications had previ-
titudes, the act increases the resistance of the ously been prepared, each representing a moderate-to-
subject to subsequent countercommunications. extreme position on the key issue. The experimenter
The greater the commitment, the greater is the covertly noticed whether the subject was pro or con
resistance to change. If a given act is inconsistent on the key issue. The experimenter then assigned the
with previously held attitudes, the inconsistency subject the communication consistent with the sub-
ject's position and asked him to read it into a tape
acts as a force on the subject to change his at- recorder, identifying himself by name. The subjects
titudes to make them more consistent with the were told that Dr. E would pay them $1 or $5 for
BRIEF ARTICLES 351
doing this, depending on condition. The experimenter experiment was then explained to them; they were
said: sworn to secrecy and dismissed.

Dr. E is not only interested in opinion surveys, but Experiment II


also he is interested in the media of mass com-
Procedural differences from Experiment I. There
munication, or the dynamic interaction between
were only two procedural differences between Experi-
speaker and the audience. He's especially interested
ment I and Experiment II: the clause, "I don't think
in determining whether a person's geographical
my voice was worth it, but . . . ." was deleted from
origin has a differential effect upon a listener. Are
the experimenter's monologue; after the subject had
you from Ohio? [Usually, the subject said, "Yes."]
agreed to read the first communication, he filled out
Dr. E wants to know whether your Midwestern
a form, indicating his name, address, and the amount
voice has a differential effect upon a listener or
of money he was to be paid. This form was kept in
listeners. For example, does a Southerner have a
front of the subject during the rest of the experiment.
differential effect upon a listener? I was born in
Sacramento, California. As a person from the Far Control groups. Note that in both Experiments I
West and from a different racial group [the ex- and II, the sequential arrangement for the subject is:
take prequestionnaire, read consonant speech into
perimenter was a Japanese-American 1, Dr. E
wanted my voice for demonstration purposes in the tape recorder, read countercommunication, take post-
questionnaire. In both studies we would like to
seminars which he conducts throughout the coun-
try. He asked me to record your voice to be used measure the resistance to the countercommunication.
for these demonstrations. Since Dr. E is paid for However, the difference between the pre- and post-
conducting these seminars, he told me to give you questionnaires would include not only attitude change
some remuneration . . . give you some funds . . . due to the countercommunication, but also any ef-
pay you some money. I don't think my voice is fects which might occur as a result of reading the
consonant communication (e.g., strengthening of be-
worth it, but he gave one dollar [five dollars]
when I recorded my voice for him. I think he lief) . To check on this, two control conditions were
wants to give the money because he'll use the tape included in Experiment II: one was paid $1 for
over and over again. It's like the T.V. commercials. reading the consonant communication; one was paid
You know that a person who tapes a commercial $5. After the communication had been read, they
is not only paid for the initial taping, but also took the usual break, filled out Dr. M's personal
whenever it's used. Would you mind reading this inventory, and were dismissed without ever reading
communication into the tape recorder? Inciden- the countercommunication. By proper comparisons
tally, don't be dramatic. Use your normal voice. with these control conditions, we may ascertain both
If Dr. E wanted a dramatic voice, he could have the effect of performing the consonant act and the
gone to the Speech Department, or hired profes- effect of reading the countercommunication.
sional actors. He wants ordinary voices like yours
and mine to see how ordinary voices influence a RESULTS
listener. Are there any questions? The results for the attitude change obtained in
experimental conditions are presented in Tables
After the subject had recorded the communication,
the experimenter announced that was the end of Dr. I and 2. It may be seen from Table 2 that the
E's study. He then attempted to separate the two procedural differences between Experiments I and
portions of the experiment by providing the subject II produced no difference in results (Winer, 1962,
with a short break, signing the subject's credit card pp. 213-216), and we may confidently pool the
for the experiment, and making various irrelevant results of the two experiments. It may be seen
remarks before continuing with the experiment.
Cannier communication. The experimenter an- TABLE 1
nounced that Dr. M was gathering some preliminary
MEAN ATTITUDE CHANGE TOWARD A COUNTER-
data, that the experimenter was not quite sure what COMMUNICATION AS A FUNCTION OF PRIOR
it was all about, since this was the first time it has DIFFERENTIAL PAYMENT FOR PER-
been done and the experimenter had not had time FORMING A CONSONANT ACT
to discuss the project with Dr. M. Consequently, he
could not answer any questions. The experimenter Payment
gave the subject the second (counter-) communica-
tion to read. He then gave the subject a "personal $1 $5
inventory" to fill out. The personal inventory had
been duplicated by a different process than the previ- Experiment I .18 .86 .53
ous opinion survey, and the 13 items were cast in (18) (19) (37)
varying formats. The key item, of course, was re- Experiment II .09 .65 .40
(14) (17) (31)
peated in identical form. Total .14 .76)
Termination. As a method of ferreting out suspi- (32) (36)
cion, subjects were asked if they had any ideas they
would like to contribute on cither experiment. The Note.—Ns in parentheses.
352 BRIEF ARTICLES
TABLE 2 TABLE 3
ANALYSIS OK VARIANCE OF ATTITUDE CHANGE MEAN ATTITUDE CHANGE AS A (''UNCTION OF DIF-
SCORES TOR KxrfiKiMENTAL CONDLTIONS FERENTIAL PAYMENT FOR PERFORMING A
CONSONANT ACT (CONTROL CONDITIONS)
~V
Source " is MS P
Payment
Experiments (E) .370 1 .370 <1C
Payment (P) 6.454 1 6.454 S.i
.060 1 .060 <!.( *1 *s To
E X 1>
Within 73.970 64 1.156 —
Attitude change -.025 -.15 .08
Total 80.854 67 (20) (17) (3
* f < .05. Note.—Ns in parentheses.

that in both experiments the predicted effect took that the present model accounts for those data,
place: subjects who received less payment for but that dissonance theory does not account for
performing an act consonant with their beliefs, the data in the present experiment. The present
showed greater resistance to subsequent counter- authors do not think that dissonance theory can
communications. be applied to this paradigm (with which Festinger
The results for the two control conditions are agrees 4 ). One may note, however, that if one
presented in Table 3. The two means are not wanted to contort dissonance theory to apply to
statistically different from each other (i < 1.0),s the present experiment, it would predict results
nor is either of them significantly different from opposite to those obtained. That is, one might
zero (t < 1.0 in both cases). We may now com- theorize that the greater the payment for voicing
pare the two experimental conditions against the your own beliefs, the greater the dissonance be-
control conditions. We find that the $5 experi- tween payment and acknowledged importance of
mental condition produced greater change than the beliefs, that is, the subject does not think
the $5 control condition (t = 2.47, df = 51, p < his beliefs important enough to require such pay-
.02), but that the $1 experimental condition did ment for their verbalization. One presumably
not produce significantly greater change than the would reduce this dissonance by psychologically
$1 control condition (I = .66). Thus we may con- increasing the importance of the beliefs. In-
clude that the main hypothesis for the present creased importance should produce greater re-
experiment is supported: subjects who received sistance to countercommunications. Thus, the
less payment for performing an act consonant derivation leads to the prediction that increased
with their beliefs, showed greater resistance to payment would produce increased resistance—
subsequent countercommunications. In addition, precisely the opposite of what was obtained here.
we may not conclude that the payment itself and Undoubtedly, this is not the only way to con-
the consonant act had any differential or absolute tort dissonance theory to fit the present paradigm,
effect on the subjects' attitude. but this particular contortion does bring up an
important point. That is, differential payment
DISCUSSION may indeed have affected the perceived im-
The main hypothesis for the present experi- portance of either the act or the belief. We have
ment was supported: subjects who received less no evidence to present on this point, other than
payment for performing an act consonant with the lack of difference between control conditions.
their beliefs showed greater resistance to sub- We may merely note that if perceived importance
sequent countercommunication than subjects were affected by the manipulations, it would
whose payment was greater. Aside from the sup- serve to attenuate differences between conditions,
port for the model presented here, what are the rather than strengthen them. Thus this argument
implications of this finding? Let us look at some leads to the conclusion that greater control of
recent work with theoretical ties. the importance variable would have produced
Recently, Festinger and Carlsmith (1959), stronger results than we obtained.
working within the framework of Festinger's One last point should be made clear. The
(1957) dissonance theory, performed an experi- authors are not attempting to say that the model
ment in which subjects were induced, for differ- proposed here accounts for all of the dissonance
ential payment, to perform an act discrepant or theory data; indeed, it clearly does not. It does,
dissonant with their beliefs. They found that the however, account for all of those data in which
less the payment, the greater the attitude change there is an inconsistency between act and at-
towards consistency with the act. One may note titude. At the same time, this narrowness of scope
3 4
All t tests are two-tailed. L. Festinger, personal communication.
BRIEF ARTICLES 353

is precisely the limitation of the present model. HEIDER, F. The psychology of interpersonal relations.
The authors would argue, however, that the New York: Wiley, 1958.
present model is an exploratory attempt to clarify HOVLAND, C. L, JAMS, 1. L., & KELLEY, H. H. Com-
a variable too long ignored by social psychology: munication and persuasion. New Haven: Yale Uni-
commitment. ver. Press, 1953.
REFERENCES OSOOOD, C. E. Cognitive dynamics in the conduct of
human affairs. Public Opinion Quarterly, 1960, 24,
BREHM, J. W., & COHEN, A. R. Explorations in cog- 341-365.
nitive dissonance. New York: Wiley, 1962.
COHEN, A. R. Attitudinal consequences of induced SECOED, P. F., & BACKMAN, C. W. Social psychology.
discrepancies between cognitions and behavior. New York: McGraw-Hill, 1964.
Public Opinion Quarterly, 1960, 24, 297-318. SHERIF, M., & HOVLAND, C. I. Social judgment. New
FESTINOER, L. A theory of cognitive dissonance. Stan- Haven: Yale Univer. Press, 1961.
ford: Stanford Univer. Press, 1957. WINER, B. J. Statistical principles in experimental
FESTINGER, L., & CAELSMITH, J. M. Cognitive con- design. New York: McGraw-Hill, 1962.
sequences of forced compliance. Journal of Abnor-
mal and Social Psychology, 1959, 58, 203-210. (Received October 14, 1964)

Journal of Personality and Social Psychology


1966, Vol. 3, No. 3, 353-356

EFFECTS OF UNCERTAINTY ABOUT THE NATURE AND


ADVENT OF A NOXIOUS STIMULUS (SHOCK) UPON
HEART RATE
ROGERS ELLIOTT *
Dartmouth College

Heart rale (HR) and ratings of tension were obtained from 6 groups of 10
randomly selected male undergraduates while they awaited a shock. A group
knew or did not know when the shock would arrive, and knew that the
shock would be mild, that it would be strong, or knew nothing about it. The
only significant effect on both the HR acceleration scores and the tension
ratings was associated with whether or not S knew anything about the nature
of the shock to come.

Nearly 40 years ago Skaggs (1926) investi- of its arrival—but Deane (1961) has recently
gated what he called variously "upsetness" and done so. The HR acceleration relative to a basal
"excited expectancy" (terms he considered more rale was measured while his subjects spent 30
neutral than "emotion") by measuring the seconds awaiting a mild shock. One group had
cardiac and respiratory effects upon subjects of had the experience of the shock, and the other
awaiting "one or more severe shocks" whose had not; and half of the subjects in each group
nature was unknown and whose time of occur- knew just when to expect shock, and the other
rence uncertain. This condition eventuated in half did not. There was a greater tonic accelera-
a heart rate (HR) acceleration of 10 beats per tive HR change in the group which had not
minute (bpm) among his male subjects during experienced the shock than in the group which
the minute following the instruction, as compared had; but the knowledge-of-time variable had no
with the base rate recorded prior to it. Subjects effect. Dean suggested in his discussion that use
tended to describe their feelings during the wait- of stronger shock might have produced changes
ing period as "tense." Skaggs did not manipulate different from the ones he found with mild shock.
levels of his two independent variables—knowl- The theoretical importance of such observa-
edge of the nature of the shock and of the time tions as Skagg's and Deane's lies in the fact
1
1 wish to thank Gus Buchlcl, Ray Peters, and that they pertain to an emotional response (HR
Joseph Cardillo for getting the data, and the Fac- acceleration) whose antecedent is some degree
ulty Research Committee of Dartmouth for as- of uncertainty about the nature and advent of
sistance in preparing this report. an important event. Because of this theoretical

You might also like