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2020

The Global Competitiveness Report 2020

Klaus Schwab, World Economic Forum, Editor


Survey responses are confidential and individual respondents are not identified.
Surveys will be processed through 20 April 2020.
For Partner Institute use only:
Partner Institute:  Yes        No 
Interviewer ID code: Interview date:  /  / 2020
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What is the
Executive Opinion Survey?
The Executive Opinion Survey is a major component of the World Economic Forum’s
Global Competitiveness Report. Launched in 1979, the Report (www.weforum.org/gcr) is
widely recognized as the world’s leading assessment of competitiveness covering over
130 economies. The Executive Opinion Survey gathers valuable information on a broad
range of critical aspects of competitiveness for which hard data sources are scarce or
non-existent. The results of the Survey are also a key ingredient for other report series
and research conducted by the World Economic Forum and other organizations.

We thank you very much for contributing to ths important project.


EXECUTIVE OPINION SURVEY 2020

Guidelines for completing the Executive Opinion Survey

If you do not know the answer to a question or if the question does not apply, please leave it blank.

Please note that all questions referring to “your country” denote the country in which you currently work.

Please answer the questions in view of the situation in your country in international comparison.

Confidentiality: We will not share confidential information about you or your business. Results will be anonymous and reported in
aggregate. Your name, company name, title, and contact will not be published or associated with your responses in any way.

This survey requires approximately 30 minutes to complete.

I. About Your Company

1.01 In what country, state/province, and city do you currently work?


Country: ______________________ State/Province: ______________________ City: ______________________

1.02 In what country are your company's global headquarters located?


Country: ______________________

1.03 Are you a citizen of the country in which you currently work?
Yes    No 

1.04 Did you complete the Executive Opinion Survey last year (EOS 2019)?
Yes    No 

1.05 What is the approximate size of your company based on the number of employees?

Micro Small Medium Large


under 10 under 50 under 250 under 1,000 under 10,000 10,000 or more

Employees in your country:


Employees worldwide:

1.06 Please indicate (roughly) the percentage of your company that is:
Owned by the domestic private sector: ______%    State owned: ______%    Foreign owned: ______%

1.07 In which sector is your company's main activity? (Please select only one response.)
 Agriculture   Industry: Manufacturing
 Services   Industry: Non-Manufacturing (mining and quarrying, electricity,
gas and water supply, construction)

1.08 What is your position in your company?


  Top Executive/Owner   Middle Management/Adviser
  Senior Executive/Board Member   Functional Staff
  Head of Business Unit/Head of Region   Other, please specify: ______________________

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

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EXECUTIVE OPINION SURVEY 2020

Instructions for sections II through X

All questions ask you to check a box “ ” number according to your opinion (using “☑” or “☒”). If you do not know the answer,
please leave it blank. Questions appear in the following format:

9.13 In your country, to what extent is intellectual property protected?


1 2 3 4 5 6 7
Not at all To a great extent

Checking  1  means you completely agree with the answer on the left-hand side
Checking  2  means you largely agree with the answer on the left-hand side
Checking  3  means you somewhat agree with the answer on the left-hand side
Checking  4  means your opinion is indifferent between the two answers
Checking  5  means you somewhat agree with the answer on the right-hand side
Checking  6  means you largely agree with the answer on the right-hand side
Checking  7  means you completely agree with the answer on the right-hand side

Please check only one number per question unless specified otherwise.

II. Infrastructure

2.01 In your country, what is the quality (extensiveness and condition) of road infrastructure?

Extremely poor— 1 2 3 4 5 6 7 Extremely good—


among the worst in the world among the best in the world

2.02 In your country, how efficient (i.e., in terms of frequency, punctuality, speed, price) are the following transport services?

Extremely inefficient— Extremely efficient—


among the worst in the world 1 2 3 4 5 6 7 among the best in the world
a. Train services (if applicable)
b. Air transport services
c. Seaport services (ferries, boats)
(for landlocked countries: assess access to seaport services)

2.03 In your country, how reliable is the water supply?


Extremely unreliable— 1 2 3 4 5 6 7 Extremely reliable—
very frequent interruptions no interruption and
and/or flow fluctuations no flow fluctuation

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

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EXECUTIVE OPINION SURVEY 2020

III. Technology

3.01 In your country, how adequately regulated are the emerging technologies and their applications (e.g., artificial intelligence, robotics,
digital platforms)?
Not adequately at all – 1 2 3 4 5 6 7 Adequately – regulation is adequate
there are many regulatory for all emerging technologies
grey areas and loopholes and their applications

3.02 In your country, to what extent do companies offer flexible working arrangements (e.g., virtual teams, remote working, part-time
employment)?
Not at all 1 2 3 4 5 6 7 To a great extent

3.03 In your country, to what extent is the online gig economy* used to provide the following services?
*The online gig economy refers to a labour market that is specific to digital platforms and to working arrangements that are focused on short-term
contracts and task-based work.

Not at all 1 2 3 4 5 6 7 To a great extent


Care (e.g., childcare, elderly-care, nursing)
Transport (e.g., taxi, food delivery)
Personal services (e.g., housekeeping, small repairs)
Professional services (e.g., software development, legal
counsel, teaching)

3.04 In your country, what is the impact of the online gig economy on working conditions (e.g., working time, remuneration, stability)?

1 2 3 4 5 6 7
Significantly worsen working conditions Significantly improves working conditions

IV. Financial Environment

4.01 In your country, what is your assessment of the soundness of banks?


Extremely low— Extremely high—banks are generally healthy
banks may require recapitalization 1 2 3 4 5 6 7 with sound balance sheets

4.02 In your country, how easy is it for start-up entrepreneurs with innovative but risky projects to obtain equity funding?
Extremely difficult 1 2 3 4 5 6 7 Extremely easy

4.03 In your country, how strong are financial auditing and reporting standards?
Extremely weak 1 2 3 4 5 6 7 Extremely strong

4.04 In your country, to what extent can small- and medium-sized enterprises (SMEs) access the finance they need for their business
operations through the financial sector?
Not at all 1 2 3 4 5 6 7 To a great extent

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

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EXECUTIVE OPINION SURVEY 2020

V. Trade and Investment

5.01 In your country, to what extent do non-tariff barriers (e.g., health and product standards, technical and labeling requirements) limit
the ability of imported goods to compete in the domestic market?
To a great extent—non-tariff 1 2 3 4 5 6 7 Not at all—non-tariff barriers
barriers severely limit competition do not limit competition

5.02 In your country, how restrictive are rules and regulations on foreign direct investment (FDI)?
Extremely restrictive 1 2 3 4 5 6 7 Not restrictive at all

5.03 In your country, over the next five years, how do you expect supply chains to evolve?
Significantly more localized than today 1 2 3 4 5 6 7 Significantly more globalized than today

VI. Competition

6.01 In your country, how competitive is the provision of the following services?

Not at all competitive 1 2 3 4 5 6 7 Extremely competitive


a. Professional services (legal services, accounting, engineering, etc.)
b. Retail services
c. Network sector (telecommunications, utilities, postal service,
transport, etc.)

6.02 In your country, on what basis do buyers make purchasing decisions?

Solely on 1 2 3 4 5 6 7 On sophisticated
the lowest price performance attributes

6.03 In your country, how do you characterize corporate activity?

Dominated by a 1 2 3 4 5 6 7 Spread among


few business groups many firms

6.04 In your country, how widespread are well developed and deep clusters (geographic concentrations of firms, suppliers, producers of
related products and services, and specialized institutions in a particular field)?

Nonexistent 1 2 3 4 5 6 7 Widespread in many fields

VII. Business Operations and Innovation

7.01 In your country, who holds senior management positions in companies?

Usually relatives or friends 1 2 3 4 5 6 7 Mostly professional managers


without regard to merit chosen for merit and qualifications

7.02 In your country, to what extent does senior management delegate authority to subordinates?
Not at all 1 2 3 4 5 6 7 To a great extent

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

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EXECUTIVE OPINION SURVEY 2020

7.03 In your country, to what extent do people collaborate and share ideas within a company?
Not at all 1 2 3 4 5 6 7 To a great extent

7.04 In your country, to what extent do companies embrace risky or disruptive business ideas?
Not at all 1 2 3 4 5 6 7 To a great extent

7.05 In your country, to what extent do new companies with innovative ideas grow rapidly?
Not at all 1 2 3 4 5 6 7 To a great extent

7.06 In your country, to what extent do people have an appetite for entrepreneurial risk?
Not at all 1 2 3 4 5 6 7 To a great extent

7.07 In your country, to what extent do businesses and universities collaborate on research and development (R&D)?
Not at all 1 2 3 4 5 6 7 To a great extent

7.08 In your country, to what extent do companies collaborate in sharing ideas and innovating?
Not at all 1 2 3 4 5 6 7 To a great extent

7.09 In your country, to what extent do companies employ a diverse workforce (e.g., in term of ethnicity, religion, sexual orientation,
gender)?
Not at all 1 2 3 4 5 6 7 To a great extent

VIII. Security

8.01 In your country, to what extent does the incidence of crime and violence impose costs on businesses?

To a great extent— 1 2 3 4 5 6 7 Not at all—


imposes huge costs imposes no costs

8.02 In your country, to what extent does organized crime (mafia-oriented racketeering, extortion) impose costs on businesses?

To a great extent— 1 2 3 4 5 6 7 Not at all—


imposes huge costs imposes no costs

8.03 In your country, to what extent can police services be relied upon to enforce law and order?
Not at all 1 2 3 4 5 6 7 To a great extent

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

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EXECUTIVE OPINION SURVEY 2020

IX. Governance

9.01 In your country, to what extent does the government respond effectively to change (e.g., technological changes, societal and
demographic trends, security and economic challenges)?
Not at all 1 2 3 4 5 6 7 To a great extent

9.02 In your country, how efficient are the legal and judicial systems for companies in settling disputes?
Extremely inefficient 1 2 3 4 5 6 7 Extremely efficient

9.03 In your country, how easy is it for private businesses to challenge government actions and/or regulations through the legal system?
Extremely difficult 1 2 3 4 5 6 7 Extremely easy

9.04 In your country, to what extent does the government ensure a stable policy environment for doing business?
Not at all 1 2 3 4 5 6 7 To a great extent

9.05 In your country, how do you rate the ethical standards of politicians?
Extremely low 1 2 3 4 5 6 7 Extremely high

9.06 In your country, to what extent do fiscal measures (subsidies, tax breaks, etc.) distort competition?
Distort competition to a great extent 1 2 3 4 5 6 7 Do not distort competition at all

9.07 In your country, how burdensome is it for companies to comply with the public administration’s requirements (e.g., permits,
regulations, reporting)?
Extremely burdensome 1 2 3 4 5 6 7 Not burdensome at all

9.08 In your country, to what extent are property rights, including financial assets, protected?
Not at all 1 2 3 4 5 6 7 To a great extent

9.09 In your country, how independent is the judicial system from influences of the government, individuals, or companies?
1 2 3 4 5 6 7
Not independent at all Entirely independent

9.10 In your country, how common is illegal diversion of public funds to companies, individuals, or groups?
Very commonly occurs 1 2 3 4 5 6 7 Never occurs

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

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EXECUTIVE OPINION SURVEY 2020

9.11 In your country, how do you rate the corporate ethics of companies (ethical behavior in interactions with public officials, politicians,
and other firms)?
Extremely poor— 1 2 3 4 5 6 7 Excellent—
among the worst in the world among the best in the world

9.12 In your country, to what extent do individuals have the opportunity to improve their economic situation through their personal efforts
regardless of the socioeconomic status of their parents?
Not at all 1 2 3 4 5 6 7 To a great extent

9.13 In your country, to what extent is intellectual property protected?


Not at all 1 2 3 4 5 6 7 To a great extent

9.14 In your country, how common is it for companies to make undocumented extra payments or bribes in connection with the following:
Very commonly occurs 1 2 3 4 5 6 7 Never occurs
a. Imports and exports
b. Public utilities (e.g., telephone, electricity)
c. Tax payments
d. Awarding of public contracts and licenses
e. Obtaining favorable judicial decisions

9.15 In your country, to what extent does the government have a long-term vision in place?
Not at all 1 2 3 4 5 6 7 To a great extent

X. Human Capital

10.01 In your country, how well does the education system meet the needs of a competitive economy?
Not well at all 1 2 3 4 5 6 7 Extremely well

10.02 In your country, what is your assessment of the following:

Extremely poor— Excellent—


among the worst in the world 1 2 3 4 5 6 7 among the best in the world
a. Quality of primary schools
b. Quality of science education

10.03 In your country, to what extent does the active population possess sufficient digital skills
(e.g., computer skills, basic coding, digital reading)?
Not at all 1 2 3 4 5 6 7 To a great extent

10.04 In your country, to what extent can companies find people with the skills required to fill their vacancies?
Not at all 1 2 3 4 5 6 7 To a great extent

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

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EXECUTIVE OPINION SURVEY 2020

10.05 In your country, to what extent is pay related to employee productivity?


Not at all 1 2 3 4 5 6 7 To a great extent

10.06 In your country, to what extent do companies invest in training and employee development?
Not at all 1 2 3 4 5 6 7 To a great extent

10.07 In your country, to what extent do regulations allow flexible hiring and firing of workers?
Not at all 1 2 3 4 5 6 7 To a great extent

10.08 To what extent does your country attract highly skilled individuals from abroad?
Not at all 1 2 3 4 5 6 7 To a great extent

10.09 In your country, to what extent do companies provide women with the same opportunities as men to rise to positions of leadership?
Not at all 1 2 3 4 5 6 7 To a great extent

10.10 In your country, how do you characterize labor-employer relations?


Generally confrontational 1 2 3 4 5 6 7 Generally cooperative

10.11 In your country, how are wages generally set?


By a centralized bargaining process 1 2 3 4 5 6 7 By each individual company

10.12 In your country, how restrictive are regulations related to the hiring of foreign labor?
Highly restrictive 1 2 3 4 5 6 7 Not restrictive at all

10.13 In your country, for similar work, to what extent are wages for women equal to those of men?

Not at all— 1 2 3 4 5 6 7 To the full extent—


they are significantly below those of men they are equal to those of men

10.14 In your country, to what extent are women entering information technology roles (across all sectors)?
Not at all 1 2 3 4 5 6 7 To the full extent—
the rate is equal to that of men

10.15 In your country, to what extent does a formal social safety net provide adequate protection to the general population (e.g., protection
against job loss, disability, old age, poverty)?

Not at all— 1 2 3 4 5 6 7 To the full extent—


it doesn’t provide any protection it provides full protection

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

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EXECUTIVE OPINION SURVEY 2020

10.16 In your country, what is your assessment of the quality of vocational training?

Extremely poor— 1 2 3 4 5 6 7 Excellent—


among the worst in the world among the best in the world

10.17 In your country, to what extent do graduating students possess the skills needed by businesses at the following levels:
Not at all 1 2 3 4 5 6 7 To a great extent
a. Secondary education
b. University level

10.18 In your country, to what extent are unemployed people supported in reskilling and finding new employment?
Not at all 1 2 3 4 5 6 7 To a great extent

10.19 In your country, how do you characterize the style of teaching?

Passive— 1 2 3 4 5 6 7 Interactive—
focused on memorizing focused on creative and critical thinking

10.20 In your country, to what extent do people move to other parts of the country to pursue professional opportunities?
Not at all 1 2 3 4 5 6 7 To a great extent

10.21 In your country, how accessible is healthcare to all individuals?

Limited— 1 2 3 4 5 6 7 Universal—
only the privileged have access to healthcare all individuals have access to healthcare

10.22 In your country, how do companies perceive human capital spending?


1 2 3 4 5 6 7
As a cost to minimize As a key investment

10.23 In your country, will the following aspirations be easier or harder to achieve for today’s youth than for their parents?

Harder to achieve 1 2 3 4 5 6 7 Easier to achieve


a. Having a secure job
b. Having a successful career
c. Having enough money to live well
d. Having a good education
e. Being able to travel abroad
f. Being able to own their own home
g. Being able to live comfortably when they retire from work

10.24 In your country, to what extent do companies integrate people with disabilities into the company workforce?
1 2 3 4 5 6 7
Not integrated at all Fully integrated

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

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EXECUTIVE OPINION SURVEY 2020

XI. Risks and Emerging Technologies

11.01 From the following list, check the five global risks that you believe to be of most concern for doing business
in your country within the next 10 years:

Asset bubble Food crises


Biodiversity loss and ecosystem collapse Illicit trade
Critical information infrastructure breakdown Inter-state conflict
Cyberattacks Large-scale involuntary migration
Data fraud or theft Manmade environmental catastrophes
Deflation Misuse of technologies
Energy price shock Natural catastrophes
Extreme weather events Profound social instability
Failure of climate-change adaptation Spread of infectious diseases
Failure of critical infrastructure State collapse or crisis
Failure of financial mechanism or institution Terrorist attacks
Failure of national governance Unemployment or underemployment
Failure of regional or global governance Unmanageable inflation
Failure of urban planning Water crises
Fiscal crises Weapons of mass destruction

These are the last two questions, if you are not familiar with this topic, you can leave it blank.
The following two questions ask you to assess first the research and development and second the adoption (by consumers and companies) of key
technologies in your country.

11.02 In relation to research and development (R&D) in the following technology categories, please select the option that best reflects the
situation in your country.

R&D on these technologies is:

1. Mostly left to the initiative of


1. No R&D activity the private sector
2. Minimal R&D activity 2. Equally prioritized by the
3. Significant R&D activity private and the public sector
4. R&D is among the most 3. Mostly spurred through public
Don’t know advanced in the world incentives
1 2 3 4 1 2 3
3D, 4D printing and modelling
Biotechnology and DNA technology
Clean energy (generation, storage, transmission)
Distributed Ledger Technology/Blockchain
Energy efficiency of buildings
Information processing (Artificial Intelligence, Big Data,
Virtual Reality, Augmented Reality)
Internet of Things and Cloud Computing
Network security and encryption protocols
New agriculture and food technologies
New materials and composites
Quantum Computing
Robots (air, factory, land, underwater)
Satellites (data, connectivity) and space tech
Smart and energy-efficient transport
Water, waste and air management

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

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EXECUTIVE OPINION SURVEY 2020

11.03 In your country, to what extent are companies/consumers using products and services that are based on the following technologies?

Is the public sector driving the


use (e.g., through tax breaks,
government procurement,
subsidies)?
1. Not used at all
2. Minimal use 1. Not at all
3. Significant use 2. To some extent
Products based on: Don’t know 4. Widespread use and adoption 3. To a great extent.
1 2 3 4 1 2 3
3D, 4D printing and modelling
Biotechnology and DNA technology
Clean energy (generation, storage, transmission)
Distributed Ledger Technology/Blockchain
Energy efficiency of buildings
Information processing (Artificial Intelligence, Big Data,
Virtual Reality, Augmented Reality)
Internet of Things and Cloud Computing
Network security and encryption protocols
New agriculture and food technologies
New materials and composites
Robots (air, factory, land, underwater)
Satellites (data, connectivity) and space tech
Smart and energy-efficient transport
Water, waste and air management

Survey responses are confidential and individual respondents are not identified. If you don’t know the answer to a question, leave it blank. Please note that all questions
referring to “your country” denote the country in which you currently work.

11
No.

Rapid Assessment Survey 2020

A. Overall
1. Please rank the following (1 to 5 with 1 being the most important) problematic factors for doing business in
Bangladesh during Jan-Dec 2019. (e.g., , , …….)
Limited access to financing Government instability
Restrictive labor regulations Crime and theft
Foreign currency regulations Corruption
Inadequate infrastructure Complexity of tax regulations
Inefficient government bureaucracy High tax rates
Inadequacy educated labor force Inflation
Poor work ethic in the labor force Poor public Health
Policy instability Insufficient capacity to innovate
2. Do you think that the country’s macroeconomic stability will be under pressure in 2020?

Fully disagree 1 2 3 4 5 6 7 Fully agree

3. The monitoring and supervision system of the Securities Exchange Commission (SEC) to regulate the market is -

Highly ineffective 1 2 3 4 5 6 7 Highly effective

4. Please mark √ for the top three (3) critical weaknesses/challenges of the capital market of Bangladesh?

Poor quality IPOs Anomalies in financial reporting Suspicious trading in the secondary market
Lack of transparency in BO accounts Questionable role of institutional investors

5. How do you rate the quality of monitoring and supervision in the banking sector by the Bangladesh Bank during
2019?
Extremely poor Excellent
1 2 3 4 5 6 7

6. Do you think that the capital market would be able to attain long term stability through injection of funds as per
directives of the Bangladesh Bank in February, 2020?

Not at all 1 2 3 4 5 6 7 Fully stabilized

7. Will the private commercial banks be able to enforce 6% interest rate on deposits and 9% interest rate on lending
without charging additional benefits/fees by April, 2020?

Not at all Fully enforced


1 2 3 4 5 6 7
8. To what extent current problems facing the banking sector will adversely affect domestic businesses in 2020?

Not at all 1 2 3 4 5 6 7 To a large extent

9. Money laundering through various channels in Bangladesh is -

Pervasive 1 2 3 4 5 6 7 Extremely rare

10. Bangladesh’s tax system is-

Highly complex and Simple and transparent


non-transparent
1 2 3 4 5 6 7
CPD: February 2020 No.

11. Are you satisfied with the government’s initiatives to implement the new VAT and SD Act undertaken since July,
2019?
Highly dissatisfied 1 2 3 4 5 6 7 Highly satisfied

12. How do you assess recent initiatives of Ministry of Finance & Bangladesh Bank to deal with default loans?

Highly ineffective 1 2 3 4 5 6 7 Highly effective

13. Are you satisfied with various initiatives of the government and the private sector to stabilize the market
price of different agricultural products during 2019 (e.g., onion, rice, ginger, rawhides)?

Highly dissatisfied 1 2 3 4 5 6 7 Highly satisfied

14. How will the free trade agreement (FTA) signed between the EU and Vietnam impact Bangladesh’s export to
the EU market?

Highly adverse 1 2 3 4 5 6 7 Highly positive

B. Sectoral

15. To what extent do businesses use the internet for selling their goods and services to consumers?

Not at all 1 2 3 4 5 6 7 To a great extent

16. To what extent does the use of ICTs by the government improve the quality of government services to the
population?
Not at all 1 2 3 4 5 6 7 To a great extent

17. How easy is it for businesses to obtain a bank loan?

Extremely difficult 1 2 3 4 5 6 7 Extremely easy

18. How much does the required time for border clearance of imported goods fluctuate?

Fluctuates significantly 1 2 3 4 5 6 7 Hardly fluctuates at all

19. How effective are the anti-monopoly policies at ensuring fair competition?

Not effective at all 1 2 3 4 5 6 7 Extremely effective

20. How much economic activity do you estimate to be undeclared or unregistered?


Most economic activity is Most economic activity is declared or
undeclared or unregistered 1 2 3 4 5 6 7 registered

21. To what extent do companies invest in research and development (R&D)?

Not at all 1 2 3 4 5 6 7 To a great extent

22. To what extent do companies invest in emerging technologies (e.g., Internet of Things, advanced analytics
and artificial intelligence, augmented virtual reality and variables, advanced robotics, 3D printing)?

Not at all 1 2 3 4 5 6 7 To a great extent

23. How efficient is the government in expending public revenue?

Not at all 1 2 3 4 5 6 7 To a great extent

2
CPD: February 2020 No.

24. To what extent do government officials show favouritism to well-connected firms and individuals when
deciding upon policies and contracts?

Show favoritism to a great extent Do not show favoritism at all


1 2 3 4 5 6 7

25. To what extent are required number of scientists and engineers available in the country?

Not at all To a great extent


1 2 3 4 5 6 7

26. To what extent is internet used in schools for learning purposes?

Not at all 1 2 3 4 5 6 7 To a great extent

27. How do you assess the quality of healthcare (public and private) provided to ordinary citizens?

Extremely poor 1 2 3 4 5 6 7 Universal- all individuals have access to healthcare

28. How do you assess the quality of tourism infrastructure (e.g., hotels, resources, entertainment facilities)?

Extremely poor 1 2 3 4 5 6 7 Excellent

29. How do you assess enforcement of environmental regulations?

Very lax- among the worst Excellent- among the world’s most rigorous
1 2 3 4 5 6 7
in the world

30. To what extent high-quality and professional training services are available in the country?

Not available at all 1 2 3 4 5 6 7 Widely available

C. Company Specific

31. What was the effect of inflation on the production cost of your company during the following periods? 1

FY19 (Jul ‘18 – Jun ‘19) No Low Medium High


H1-FY20 (Jul ‘19 – Dec ‘19) No Low Medium High

32. Did the lending rate of banks which prevailed during the following periods significantly affect the cost of
production of your company?

FY19 (Jul ‘18 – Jun ‘19) No Low Medium High


H1-FY20 (Jul ‘19 – Dec ‘19) No Low Medium High

33. Was there any change in the number of employees in your company during the following periods?

FY19 (Jul ’18 – Jun ’19) Decreased Significantly 1 2 Unchanged 4 5 Increased Significantly

H1-FY20 (Jul ’19 – Dec ’19) Decreased Significantly 1 2 Unchanged 4 5 Increased Significantly

34. Was there any change in the production of your company during the following periods?

FY19 (Jul ’18 – Jun ’19) Decreased Significantly 1 2 Unchanged 4 5 Increased Significantly

H1-FY20 (Jul ’19 – Dec ’19) Decreased Significantly 1 2 Unchanged 4 5 Increased Significantly

1 ‘High’ indicates more than 50%, ‘Medium’ indicates 20-50% and ‘Low’ indicates 5-20%

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CPD: February 2020 No.

35. Has your company been affected due to the global outbreak of the coronavirus (COVID-19) since
January, 2020? 2

Production No Low Medium High


Export No Low Medium High
Import No Low Medium High
Other Activities No Low Medium High

2 ‘High’ indicates more than 50%, ‘Medium’ indicates 20-50% and ‘Low’ indicates 5-20%

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EXECUTIVE OPINION SURVEY 2020

Thank you very much for


completing this Survey!
Please see the results of the
Global Competitiveness Report
at www.weforum.org/gcr

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The Forum processes your personal data as a controller in accordance with applicable legislation with regard to the processing of personal data, namely
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing
of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter "GDPR") and any applicable national data protection
acts, including the Swiss Federal Act on Data Protection of 19 June 1992 (Status as of 1 January 2014)(together referred to as "Data Protection Laws").

What are the purposes and the legal ground for processing?
The personal data we obtain from you will be used solely for data quality check control purposes in connection with this Survey and will not be published or
associated with your responses in any way.
We process your personal data on the basis of your consent, in accordance with Data Protection Laws.

Who do we share your personal data with?


The results of this Survey may be shared with other entities that belong to the Forum group of entities. However, we will only share information on an anonymized
basis and will not share any personal data that may identify you.
Your personal data (without connecting to responses) may also be shared with our Partner Institute based in your country that is involved in conducing the
Survey and only for the purposes of sending you a follow up email related to the Survey.

Where do we store your personal data?


All your personal data the Forum collects, and processes is stored and located in Switzerland and/or in European Economic Area.

How long do we keep your personal data?


We will retain your personal data for the period necessary to fulfil the purposes outlined in this Survey and then it will be deleted.

Your data protection rights


You have the following data protection rights:

– You may request access to and obtain a copy of your personal data.
– You may also request that any personal data that is inaccurate or incomplete be rectified or completed.
– You may request that your personal data be erased under certain legal conditions (for example, where the personal data is no longer needed to achieve
the purposes for which the information was initially collected).

12
– In addition, you may object to the processing of your personal data, ask us to restrict processing of your personal data or request portability of your
personal data under certain legal conditions.
– You can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your
withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
– You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact
your local data protection authority.
– You may exercise any of the rights above at any time by contacting us as described under the “How to contact us” section below. We will respond to your
request in accordance with applicable Data Protection Laws.

How to contact us
If you have any questions or concerns concerning this Notice or the way we process your personal data, or if you wish to exercise your data privacy rights as
described above, please contact us by email at: Mydata@weforum.org

Yes, I consent     
No, I will not consent 

Please staple your business card here


or fill in the information below (in print)

Country: ________________________________________
Name: ________________________________________
Gender:   Female   Male   Other
Job title: ________________________________________
Company: ________________________________________
Address: ________________________________________
Postal Code/City: ________________________________________
E-mail: ________________________________________

May we contact you for quality control purposes?    Yes    No   

I confirm I have personally completed the Survey and that I have assessed the country in which I currently work.    Yes 

Please return by 20 April 2020 to:


The Global Competitiveness Report, World Economic Forum
91-93 Route de la Capite, CH-1223 Cologny/Geneva, Switzerland
Tel.: +41 (0)22 869 1212
gcp@weforum.org
www.weforum.org/gcr
The World Economic Forum,
committed to improving the
state of the world, is the
International Organization for
Public-Private Cooperation.

The Forum engages the


foremost political, business and
other leaders of society to
shape global, regional and
industry agendas.

World Economic Forum


91-93 route de la Capite
CH-1223 Cologny/Geneva
Switzerland

Tel +41 (0) 22 869 1212


Fax +41 (0) 22 786 2744

contact@weforum.org
www.weforum.org

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