Many iesveearze when an employer plans te open an international branch, hire international workers ane formulate globalized
strategy. Among the questions that must be answered are
+ How ée human resource legal requirements ane practices vary from country to county?
+ Should HR officials at heacquarters do the work, o” should 3 company open HR offices in the other county?
+ Shoule an organization hire consultants to handle local hiting and personnel services?
Unless employers have 2 sound HR strategy ready before leaping into another country, they could fall
|when an organization opens international afces, HR professionals and other business leaders should be able to communicate as
cetectively wth woikers across the globe as around the corner. That can be a challenge. Having a rabust intranet and using
videaconterencing ae altematves to face-te-ace communication.
‘As rapid changes in technology affect glabel communication, employees must be aware of Inguisi, cultura relglous and socal
stterences among colleagues and business contacts. The organization should train all emplayees (not just manages ané CEOs who
‘wavel in ctrl Iteracy.
Moreover, employers should be aware thet language effets, ime-andelstance challenges, the absence of face-to-face contact,
and, above al, the bartets posed by cultura ferences and personel communication styles make global vitul work far mote complex
‘than local structures, These practices ean enhance global vitual team relationships
+ Using ontine chats, video- and audloconferencing in addition to one-on-one conversations and e-ma
+ Posting protiles of team members tha outine th
‘expertise and oles in the axganizaton,
+ Boing sensitive to he level of engagement team members ae Healy to liver if they must meat at inconvenient hours across
‘mutiple tine zones
Legal ssves
Regardless ofthe type of stuetue, emplayers must ensure comple with legal requirements inthe counties where helt
organizations operate. Some of thse requirements will be quite extensive fe exemple, puble companies must ensure compliance
th the Sarbanes-Oxley et, an mest exganlzations must ensure compliance With the Flr Labor Standards ct and its relate state
laws) When organizational structures change, athe ehan of eammand is weak or fais o keep up-to-date wth changes inthe
business, a company may have compliance problems Because the stucture has not bech eveluated with regar!to these laws, Imagine,
{or example, a restiuetting thet reduces the numberof dee reperts fr en entke layer of menagement which aetheps leads to those.
Individuals ne longer being exemat
Asan organization moves inernationally, laws in the host countries must also be evaluated and a plan putin place for compliance
betore the expansion occurs, Employers must aniipse and plan for ls afecting all aspects ofthe employee experience, ineluding
hiring, benef, leaves ane termination,
Frequently Asked Questions:
What isan organizational structure? -
‘Organztional stucture isthe method by whieh work los tough an erganzaton and allows groups to
work together within thelr individual functions to manage tasks
Fie elements create an organizational structure:jod design, departmentation, delegation, span of contol ane
chain of eommané. These elements comprise an organizational char ane create the organizational structure
heel, The company’s strategy of managerial cetralasion or decentralization also influences organizationalWhats a traditional organizational structure? =
‘Tradtlonal erganizational structures tend to be more formalized, vith employees grouped by function (such as
finance or eperations) region or product ne
What ae the benefits ofa less traditional rganizational structure? =
Less taciiona structures ate mare loosely woven ane flexble, with the ably to respond quiely to changing
business environments
How have orga
‘Organizational structures have evelved since the 1800s. nthe Incustial Revolution incviuals were
cerganized to acd pars tothe manufacture ofthe product moving Gown the assembly line. nthe 20th century
General Moots pioneered a revoluonary erganizatonal design in which each msjer division made ts own
cars Today, organizational svuctures are changing Swit rom vitual organizations to other exible
Why is organizational realignment important? -
Aolinatk of awellaligned organization ist ally to edapt ane realign as needed. To ensure longterm
vinbity, an organization must adjust its structure to ft new economic reales without eiminshing core
apabites and compettive diferentation, Orgonzational‘eaignment invades closing the svueturl gops
Impeding arganizationa perormance,
What problems are created by a misaligned organization structure? -
Rapid reorganization of business units, visions or functions ean ead to ineffective, misaligned organizational
structures that donot supper the business. Poorly conceived reorganizations may create signifies
problems, including structural gaps in roles, work processes, accountabltis and ertal information flows,
iminizhes capacity, capability anc agity icues,cizorganization and improper stating, and decining
workforce engagement
How de | align organizational structure with business strategy? -
‘The kay to profitable pertormance isthe extent to which four business elements are aligned leadeship,
cerganizaion jabs and people, When these elements are in syn, eutetanding pecormance is move Ike
‘enieving alignment and sustaining organizational capacity requies time and eriel thinking
Wat ae the dit
nt types of organizational structures? -
Organizations are usualy structured vertically vertiealy nd hotizental, or with open Boundaries, Te
specific types of structures are: Vertical functional and divisional, Vertical and Horizontal mata, ant
Boundarytess (modular vitual and cell.
organizational structure? -functional ercenietonal sree dvs werk enc emraloyees hy sectallzten. is a lererhical,
verticeny ntegratee scltrc thal empesizes stancercizatio” in lhe organization and 2rocesses for
srecioized employees
relatively renter joos.
What ae the advantages and disadvantages of a functional structure? -
Acventages: Te ercerizetion develops exzets in its rescective erces inauiduas perform cries i> which
they are most erecient, end the forms legal end easy te urcerstane. Diseeventages: Feccle ae in
soeclelized "los end ten fll tocoorcinete or communicate with ether Seaertrents,cressturcticnal
ctvly is mre cfc to premote, end the stctue tevds tebe resistentte cheno.
\Wrat isa divisional organizational structure? -
A lisicnal crcenizctional
cure dvides werk and employees by cucu, althcuch it ccul be vidoe by
notne vee such as market or
What are the advantages and disadvantages ofa divisional structure? -
Aovent
8: provides mere focus end Fesally ov €ech cisions core cometeney, allows the cvsiorste
focus cn producing szecisizec 2rocucts while aso Using knowlecce Ceires on elec clMsich, SEOWS fOr
mote ¢cor dination ten te funcional stuctire end decison meg authorty usec to lower leves ofthe
yen
tecnnical career sats have less interaction, ders ay ce
‘o-ganizaion enntles rater,
‘.icao1 of effort, ematoyees wth sil
comeetig for he sare customers ac 280" cvsion ofr bys sila S.ePeS in
ey aay mere oeriten,
_storized cecisions, Disacharteces: Ico" resuin 2 loss of et
fer cuartites ard
What iso matrix organizational structure? -
Arrevix crcenitatcral strate combires the f-netiorel end dvisicral strictures to create @ duatconmanc
slvation In retin stu
ferme
ro, en employee ecerts to two maracers wre re oily “esp
emaloyee’s perfomence.
What are the advantages and disadvantages ofa matrix structure? -
ates 2 f_ncbonal end divisional certrershio én fc.
fenteges:
on he worerrere hen enthe
ple, mirizes costs by shaving key peel,
re between tine of conpletionard
tena provides acter cvervew ofa arccUE thats men.fecures in several areas cr Sole 3 VErOS
ing fortne emaicyee end
cain cf command recites cooceration between Wo di
DEMEOS te
selenrine 2 erraleyce's werk prices, werk assigr rents nc performance tends
What isan oper-toundary orgarzatioral stcture? -
Open bouncery stuctres ae recent tendin stuctual forns that eliminate tealtcnalrtemel anc exterral
bates anc ergarizatioral aexes. Teams replece cepattmerts, anc the ercariztion and suscliors werk
lesclytagetherwith aft hierarchy ard minimal stats ard “ane, 360cdecrce fescoeck performance
gp eicels ere common, arc all employees paticinst nthe cecisiersmaking proces.
\What ae the advantages and cisadvantages of boundarwess organizations? =Acventeges inel.de the ety to leverece all emaloyece talons fester response to ret changes, end
{chances eca2eretio ane infermalionsharirg among furcions divisors, end sa Cisedvantagesinciude
sitfcuty in overcoming sls insice the craenzatior, ack of eon leede-ship arc coriman vision tine
consuring crecesses, the possibly of erioyces being eaversety effected 2y efficiency effets en the
possibiliy of rgarizaoe anardoring crance ifestucturing dose “ctinprove effectiveness quicay,
What are hollow organizations in oper-boundary structures? =
Hellew organizations dvice work are em aloyees 2y core and non-core conactercies, They are an
internally but oct
processes, Holl stuetures are os effective in picecomtve nd.stries
outsourcing medelin whicr tre excerizetion maintains ts core proce
nth cutso.rcirg options
What ae the advantages and sisedvantages of hollow structures? =
Acventagesinel.de minirizi-g cverheec anc enettig tne organizaio” to foc.s cn ts core aocuct and
alirinatethe neecito cevelge expertise in nerecre functions, Disacve-teges incluce loss ef certo over
fLoctiorstat affect emaleyees
culery.restclios 2y certain industis on the extent of outsourcing, ard
lock of competitive outsourcing eptions,
What are rradular organizatiors in open boundary structures? -
Mace erceniticns i
Moca strut res may kees a core oat oft product in-ncuse ard eutecurce non-core portions cf the
Procuct Fer mocuie structute to 2€ an option, tre ateduct must beable tee broker ino chun, Busse
Seosons are nave at cifferert levels, 2nd suoclers anc c.stomers become pat ofthe oarization.
+ frcm Poko organizations tat comaorenks of @ procict are cutscu
What are the advantages and sisadvantages of modular structures? -
Acventagesinelde mining specialize avd specialists acedee, riniviing overheee, end erecting ne
comsary to outsource perts supply end ccornate the assembly of cue presets, isacwerteces incluce
concerns about tne ations of staplers cutsce the coral ef the cove manecenient company end the
Potential rsk tet ocour ifthe partner ergertzatien removes itself fromthe cuelty check onthe ens precsct
Trae:
1p alse concers a2cut suppliers having eccess to end safeguercing the core compar cele end
trace secrets are sudéenly raising pices or 9 ceesing prec-ction of ey pers
What are virtual organizations in oper-boundary structures? =
‘Vitualorcarizations ere ¢ caceeraticn sone procucter
LUnserstensing, Organizaio’sferm partnerships wit obvers that
or Pdvidvals delve
728s, rio“
sence unser
comalerent each ol-er anc presert themsehes 2s a unl organization.
What are the advantages of vitual organizations? -
Acventagesinelde certib-tions fom cech get ef the uni clivinetion ef chysical scundaries,
respersiveness to ¢ resicly charcing ervionret lower a*noroxstert o-garizaiorel cverh ced inercased
Nexisilty and apy, nereesoc pow te all omsloyees te collebeete, take inate, end rake eckson, an
eles employees end stekecldles urderstard warllovs and arocesses, Disecventages irl.de the pctertil
leck of trust botcen ergenzatons, eck of ergenzatcnalidentifcetion arog employees, ner! fer
inceased cemmurication an atentia to zecome overly comalex wren dealing wt. its of ost crecesses
ncimere mare cif for employees tokrow who has fra sy.