Good afternoon, Ms.Clark. Please sit down.

My name is Robelt Wilson and I’m

the director of human resources. I understand you’re applying for the position of
accounts managers
Yes,that’s right.
Great can you tell me about your working experience?
Sure, I’m currently working as an accounts manager in a large pharmecutical
pharmaceutical company .Before that, I managed the sales accounts for a sporting goods
company .Altogether, I’ve had over 8 years of working with many different types of
businesses.
Oh I Alright .May I ask you why you’re interested in working for Handson
electronics?
Well,I’ve been working in my present job for 3 years now. I just don’t feel like
I’m making progress.It’s time to move on. I did some research on your company and I
thought we’d make a good match bcz your company has a strong focus on customer
services and I’ve worked in that area for many years.
OK in this position there will be in a need for a lot of teamwork. Do you work
well with other people?
Oh yes I enjoy working with in groups.I’m also good at meeting deadlines and
I’m prepared to work overtime when necessary
Well thank u very much for coming in today.I’ll be in touch

UNIT 2
Hello, this is Tony Barker speaking from Hasley office supplies. I’m calling about
your order for new desks
Oh, have they alright ARRIVED already?
Well,yes they have but I’m afraid there’s a problem
Oh,what’s the problem
The deskS’s ARE the wrong color .There is THEY ARE IN dark brown gụt
WOOD instead of the light brown would WOOD you ordered
That’s not good news .We specifilly SPECIFICALLY requested the light brown
desks
I know, I’m very sorry .I can send them back but if you IT usually takeS 3 weeks
for the new order too alright TO ARRIVE
 I need to check with the head of my department In the meantime, don’t return the
desk since I’ll UNTIL I talk to him. I call you later today and like LET you know what
to doWB0301035303
OK thanks for being so understanding
Again I apologize for the since convenience THIS INCONVENIENCE.

UNIT 3
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value đá about 115 dollars will be ship free of charge to anywhere in US.For all
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