MANAGEMENT REVIEW MEETING

# Agenda Items Covered During This Meeting

The status of actions from previous management reviews
☐ ISO9001:2015

Reporting responsibility / process owner: All respective departments

1 Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
Changes in external and internal issues that are relevant to the quality management system:
☐ ISO9001:2015

Reporting responsibility / process owner:

2
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
Legal requirements and other requirements:
☐ ISO9001:2015
Reporting responsibility / process owner:
3 Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
Nonconformities, corrective actions and continual improvement:
☐ ISO9001:2015

Reporting responsibility / process owner:

Items/records reviewed:
4
Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
Customer satisfaction:
☐ ISO 9001:2015

Reporting responsibility / process owner:

5
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required

DTU-F08-QAC-00

Kompleks Perkantoran Anggrek Mas-2, Blok A2-12B, 3rd Floor, Batam Centre, Batam, 29463,
Kepulauan Riau, Indonesia
P: +62 778 7418871 | F: +62 778 7495024 | E: info@dalaz.co.id | www.dalaz.co.id Page 1 of 5
 MANAGEMENT REVIEW MEETING

The extent to which quality objectives have been met:

☐ ISO9001:2015

Reporting responsibility / process owner:

6
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
Monitoring and measurement results:
☐ ISO9001:2015

Reporting responsibility / process owner:

7
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
Process performance and conformity of products and services:
☐ ISO9001:2015

Reporting responsibility / process owner:

8
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
Audit results (internal and external):
☐ ISO9001:2015

Reporting responsibility / process owner:

9
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
The performance of external providers:
☐ ISO9001

Reporting responsibility / process owner:

10
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required

DTU-F08-QAC-00

Kompleks Perkantoran Anggrek Mas-2, Blok A2-12B, 3rd Floor, Batam Centre, Batam, 29463,
Kepulauan Riau, Indonesia
P: +62 778 7418871 | F: +62 778 7495024 | E: info@dalaz.co.id | www.dalaz.co.id Page 2 of 5
 MANAGEMENT REVIEW MEETING

Consultation and participation of workers:

☐ ISO9001:2015

Reporting responsibility / process owner:

11 Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
Risks and opportunities (effectiveness of action):
☐ ISO9001:2015

Reporting responsibility / process owner:

12
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
Adequacy of resources for maintaining an effective quality management system:
☐ ISO9001:2015

Reporting responsibility / process owner:

13 Items/records reviewed:

Discussion results:
.

Effective but needs action Effective – No action required Not effective – Action required
Relevant communication(s) with interested parties
☐ ISO 9001:2015

Reporting Responsibility / Process Owner:

14
Items/records reviewed:

Discussion Results:

Effective but needs action Effective – No action required Not effective – Action required

DTU-F08-QAC-00

Kompleks Perkantoran Anggrek Mas-2, Blok A2-12B, 3rd Floor, Batam Centre, Batam, 29463,
Kepulauan Riau, Indonesia
P: +62 778 7418871 | F: +62 778 7495024 | E: info@dalaz.co.id | www.dalaz.co.id Page 3 of 5
 MANAGEMENT REVIEW MEETING

Opportunities for continual improvement:

☐ ISO9001:2015

Reporting responsibility / process owner:

15 Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required

# Agenda Items Covered During This Meeting

Appeals and complaints:
☐ ISO9001:2015

Reporting responsibility / process owner:

16
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required

The review may include following items

Future plans and estimates for new work, additional staff, new equipment, changed methods etc.):
☐ ISO9001:2015

Reporting responsibility / process owner:

17
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required
Training requirements for new staff and for updating of existing staff:
☐ ISO9001:2015

Reporting responsibility / process owner:

18
Items/records reviewed:

Discussion results:

Effective but needs action Effective – No action required Not effective – Action required

Agenda
Item Discussed output shall include:
Ref.#

DTU-F08-QAC-00

Kompleks Perkantoran Anggrek Mas-2, Blok A2-12B, 3rd Floor, Batam Centre, Batam, 29463,
Kepulauan Riau, Indonesia
P: +62 778 7418871 | F: +62 778 7495024 | E: info@dalaz.co.id | www.dalaz.co.id Page 4 of 5
 MANAGEMENT REVIEW MEETING

(1) Any need for changes to the quality management system

When:
Who:

(2) Improvement of the effectiveness of the management system and its processes
When:
Who:

Opportunities for improvement; improvement of the inspection body related to the fulfilment of this International
Standard; formal action plans, including time lines for the implementation of agreed changes to the management
(3)
system and/or to the operations of the organization’s objectives related to the fulfilment of this International
Standard.)
When:
Who:

(4) Resources needed

When:
Who:

DTU-F08-QAC-00

Kompleks Perkantoran Anggrek Mas-2, Blok A2-12B, 3rd Floor, Batam Centre, Batam, 29463,
Kepulauan Riau, Indonesia
P: +62 778 7418871 | F: +62 778 7495024 | E: info@dalaz.co.id | www.dalaz.co.id Page 5 of 5