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Sauce & Spoon Project Plan

PROJECT TITLE: Sauce & Spoon’s tabletop menu tablets

PROJECT MANAGER: Tapan

Task

Milestone: Research and Update project plan


Project Plan Updates
Research extent of the installation at each location
Create launch day plan: staffing, troubleshooting, etc.
Get menu and coupon values mock-up
update your POS system
Milestone: Install tablets at both location
Create contracts and statements of work for vendors
Shipping of the tablets and installation
Get an electrician in
Wiring the tables
Connect marketing department and update the menu interface to match the branding and
layout of menus.
Milestone: Training of staffs at both locations
Train GMs on new software
Train staff on how to update the menu in real time from the admin back-end of the software
MENU TABLET PLAN: Sauce and Spoon

PETA

Notes Start Date Due Date Duration

7
3
and Spoon COMPANY NAME Sauce and Spoon

DATE 6
PHASE ONE
Task Owner Status WEEK 1 WEEK 2 WEEK 3
M T W R F M T W R F M T W R

Peta
Peta
Peta
Deanna
Seydou
Seydou
Deanna
Seydou
Seydou
Seydou
Seydou
Seydou
Seydou
Seydou
on

6/1/23
PHASE TWO PHASE THREE
EEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9
F M T W R F M T W R F M T W R F M T W R F M T W R F M T W
PHASE FOUR
WEEK 9 WEEK 10 WEEK 11 WEEK 12
R F M T W R F M T W R F M T W R F
Task Brainstorm
Task

Milestone: Researching Tablet features


Research marketing plan with new features with amazing photos and even videos of what you want to offer.
Provide conversation-starters for the table or games that customers can play together on the menu Tablet.
Tablet Shipping & installation
Get menu and coupon values mock-up
update POS system installation schedule
Milestone: Planing & Training
Follow-up with Carter on menu
Follow-up with Gilly and Alex about staff meeting scheduling
Check on POS status
Determine how many tablets we need to order for each location
Book electrician for specific dates
Set a date for staff training at each location and update staff calendars
Start drafting a training plan
Milestone: Planing & Training
Coordinate with Alex to schedule a training for the downtown location.
Schedule staff meetings with the GM to dicuss anyting that will affect waitstaff tips.
Schedule a training for small group of managers, followed by waitsaff traing at each location.
Include payment security talking points in waitstaff training
Milestone: Training Test & Survey
Test the training, and test the tablets after training the staff before fully launch

Train keystaff member at the location and have them run the training.
Get wait-staff buy-ins before implementation.
Have a staff meeting or smaller staff meetings and keep communicating.
Coordinate with Alex to schedule a training for the downtown location.
Test the training, and test the tablets after training the staff before fully launch

Follow-up with Carter on menu


Follow-up with Gilly and Alex about staff meeting scheduling
Check on POS status
Determine how many tablets we need to order for each location
Book electrician for specific dates
Set a date for staff training at each location and update staff calendars
Start drafting a training plan
Estimated
Notes Duration Optimistic Most Likely
(Days)

Seydou projected 7-10 days shipping timeline, 3-4 hours to in 10


aiming for one week but could extend to two 7
Electrician is confident they can wire both locations in two bus 3

The preparations and planning for the trainings should take about one week.
Gilly and Alex will coordinate with Peta to schedule staff trainings at each of their locations. Each part of the training (pre-training, man
Someone in-house does the training; Train small group first then schedule a second training

Take a Sunday morning, invite friends and family, and mimic a full service.
Confidence
Pessimistic Rating Known Dates
(H/M/L)

H
L
H
H
H

of the training (pre-training, manager training, staff training) will take place on different days.
edule a second training
H
Additional Resources
Title

How to Launch A Restaurant POS Platform: 4 Simple Steps


How To: Put Tablets To Work in Your Restaurant
Best Uses for Tablets at Your Restaurant
rces
Link Date Added

https://www.revolutionordering.com/blog/restaurant-pos-platform
06/01/2023
https://row.bouncepad.com/blogs/news/how-to-put-tablets-to-work-in-your-restaurant
06/01/2023
https://www.business.com/articles/best-tablet-uses-restaurants/
06/01/2023
Notes

2022| Lauren Platero


2023, Bouncepad North America Inc
Sean Peek Contributing Writer Updated Mar 31, 2023
Quality and Evaluation Due to delays in service have led to
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Evaluation Questions Evaluation Indicators Criteria Met?
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mer satisfaction. 30 minutes
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Survey Questions
Quality Standards
Criteria/Description Evaluation Questions
Evaluation Indicators Survey Question
Question Answer Options (depends on question type)
Question Type Option #1 Option #2 Option #3
pends on question type)
Option #4 Option #5

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