Ace

User Manual
Free Recipe App
Welcome to the World of

Thank you for selecting an appliance from the Instant Brands™ family!
Our vision is to provide you with the right tools to enhance your food
preparation experience. Our appliances are designed to save you time,
replace a number of kitchen devices, and prepare healthy and tasty
meals in a convenient and dependable way.

Happy Cooking!

Robert J. Wang
Founder, CEO
Table of Contents

Important Safeguards 1

What’s Included 4

Product Overview 5

Product Specifications 5

Control Panel 6

Blending Programs Guidelines 8

Getting Started 9

Blending Programs
Manual Blending 12
Blending Dry Ingredients 12
Cold Blending 13
Hot Blending 16

Food Tamping 19

Non-Dairy Milk Making 20

Soy 21
Rice 22
Nut 23
Oat 24

Blending Tips 25

Care & Cleaning 26

Pulse Cleaning 27
Deep Cleaning 28

Troubleshooting 29

Warranty 31

Read the manual carefully and retain for future use.

1
 IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should
always be followed, including the following:
1. READ ALL INSTRUCTIONS.
2. Do not touch hot surfaces. Handle with care and always use handle
on side for carrying.
3. CAUTION To protect against electrical shock, fire, or personal
injury, do not immerse power cord, plug, or blender base in water or
other liquid.
4. This appliance should not be used by children; by individuals whose
physical, sensory or mental abilities may prevent safe use of the
appliance; or by individuals with limited knowledge of how to use
the appliance. Close supervision is needed when using this
appliance near these individuals.
5. Close supervision is necessary when any appliance is used by or near
children. Children should be supervised to ensure they do not play
with the appliance.
6. Touch Cancel, then unplug from the outlet when not in use, before
assembling or disassembling parts and before cleaning. To unplug,
grasp the plug and pull from the outlet. Never pull from the power
cord.
7. Do not operate any appliance with a damaged cord or plug or after
the appliance malfunctions, or is dropped or damaged in any
manner.
8. Do not use any accessories or attachments not authorized by Instant
Brands Inc. The use of attachments not recommended by the
manufacturer, such as canning jars, may cause a risk of injury to
persons.
9. For household countertop use only. Do not use outdoors. Not for
commercial use.
10. Do not let cord contact hot surface, including the stove.

Read and save these safety guidelines.

WARNING Failure to adhere to these safety guidelines
12 1 may result in serious injury.
 IMPORTANT SAFEGUARDS
11. Do not place the appliance on or in close proximity to a hot gas or
electric burner, or a heated oven; heat from an external source will
damage the appliance.
12. Extreme caution must be used when moving the appliance
containing hot liquids.
13. Do not use appliance for other than intended use.
14. This product is not designed to deep fry.
15. To avoid spill or splatter, do not fill the pitcher beyond measurement
indicators.
16. CAUTION Pitcher will be hot after cooking. Allow sufficient
cooling down time before handling or serving. Keep hands away
from hot glass and use side handle for carrying. Failure to comply
may result in scalding or serious injury.
17. Proper maintenance is recommended after each use. Refer to “Care
& Cleaning”. Allow the unit to cool before cleaning the appliance.
18. CAUTION Spilled food can cause serious burns. Keep appliance
and cord away from children. Never drape cord over edge of
counter and never use power outlet below counter.
19. A short power-supply cord is provided to reduce risks resulting from
becoming entangled in or tripping over a long cord.
20. A detachable power-supply extension cord may be used with
caution. If an extension cord is used, note the following:
• The marked electrical rating of the extension cord should be at
least as great as the electrical rating of the appliance;
• The extension cord should be a 3-prong grounding plug;
• The extension cord should not drape over the counter top or
table top where it can be pulled by children or tripped over.
21. Do not attempt to repair, replace, alter, or modify components of the
appliance, as this may cause electric shock, fire or injury, and will
void the warranty.

Read and save these safety guidelines.

WARNING Failure to adhere to these safety guidelines
12 may result in serious injury. 2
 IMPORTANT SAFEGUARDS
22. Do not tamper with any of the safety mechanisms.
23. Do not use unit in electric systems other than 120V~60Hz for North
America. Do not use with power converters or adapters.
24. Always operate blender with lid in place. The lid and/or lid cap
should only be removed when the blender is OFF or Paused, in
order to add ingredients to the pitcher or use the food tamper.
25. Avoid contact with moving parts. Never remove or rock the
pitcher/lid during operation.
26. Keep hands and utensils out of pitcher while blending to reduce
the risk of severe injury to persons or damage to the blender. The
food tamper included with purchase may be used, but must only
be used when the blender is not running.
27. Blades are sharp. Avoid contact with moving blades. Use caution
when cleaning.
28. Do not operate the blender while the pitcher is empty.
29. CAUTION Lid cap must be in place when using hot blending
programs, or when blending hot contents. Spray, steam, or spatter
may cause scalding burns. Do not overfill pitcher. Always begin
blending at the lowest speed setting. Keep hands away from lid
openings to prevent burns.
30. Do not leave appliance unattended while in use.
31. Do not leave foreign objects in the blender, as this may damage
the blades and other components of the blender. Failure to
remove foreign objects from blender may cause injury.
32. CAUTION Lids and tampers are not interchangeable between
different blenders.

SAVE THESE INSTRUCTIONS.

Read and save these safety guidelines.

WARNING Failure to adhere to these safety guidelines
12 3 may result in serious injury.
What’s Included

Before using your new Instant Pot Ace, please remove all items from
the box and read over all instructions carefully.

Lid Glass Pitcher Base

150 mL / 5 oz
Food Tamper Cleaning Brush Measuring Cup

Ace

Strainer Bag
Food Safe Bag with Drawstring

VELVETY SMOOTH
FILTERED MILK

LINT-FREE MATERIAL

REUSABLE &
MACHINE WASHABLE

User Manual in: 11.75 x 7.75

Free Recipe App cm: 29.85 x 19.69

User Manual Strainer Bag

4
 Product Overview
Lid Cap

Lid
Safety Lock
Lid Brace
Black Silicone Seal

Lid Brace Catch

Safety Lock

Cold
1750

Soup
ml

1500
Handle
Glass Pitcher 1400
ml
1250
1200

1000 1000
8 Stainless
800
750 Steel Blades
Concealed
Heating Element
Position Indicator

Stainless Steel
Blade Coupler
Position Indicator

Ace

Blender Base Real-Time Cooking

Min Sec

Temperature Display
Temperature

Control Panel

Non-Slip Foot Pads

Product Specifications

Model: Ace 60 700W Blending 120V ~ 60Hz 60 Ounces 11.7 lb in: 19.2H x 9.2W
5 600W Heating 1.75 Litres 5.3 kg cm: 48.7H x 23.4W
Control Panel

The control panel on your Instant Pot Ace is comprised of an LED display, Manual

Blending Keys, Hot & Cold Blending Programs keys, and Control keys.

Ace

Min Sec

Temperature

5
4

Cold Blending Programs

Smoothie
Crushed Ice Blending
Ice Cream Program keys
Nut / Oat Milk
with 2 dots can
Hot Blending Programs toggle between
• • Purée 2 options.
Soy Milk
• • Rice Milk
• • Soup
6
 1 Manual Blending Keys
Low / Med / High: 3 manual blending speeds
Within 5 seconds, blender will beep 3 times and begin blending
at the selected speed.

2 Temperature: Fahrenheit & Celsius

To change the displayed temperature from °F to °C:
1. Press Cancel to ensure the blender is in Standby mode.
2. Press and hold Pause for 5 seconds — blender will beep
once and display the selected temperature.

3 Pulse / Clean
Short bursts of blending, ideal to break up larger chunks of food
or for cleaning.
Within 5 seconds, blender will beep 3 times and begin blending
in short bursts. Refer to “Care & Cleaning” for more information.

4 Pause
Pauses the blending program at any time. Useful when adding ingredients
mid-program. When selected, you will see -P- on the display.
Press again to resume the program.
Note: If the lid is removed during blending, the blender will automatically
Pause the program. When ready to resume, press the Pause key again.

5 Cancel
Stop the blending program at any time.
When selected, blender will return to Standby mode and will
display "OFF".

6 Error Indicator
If the blender encounters an error, the error indicator will blink and the
error code will be displayed.

7
Blending Programs Guidelines

Programs Time Foods

(Minutes : Seconds)

Fresh or frozen fruits, berries,

Cold Blending Programs

Smoothie 1:38 seeds, yogurt & more

Ice Cream 1:20 Frozen fruits or berries, liquid

Crushed Ice 0:30 Designed to crush ice

Almond, oat, cashew, pumpkin

Nut / Oat Milk 4:36 seed, flax, hazelnut, hemp

2:56 Hard vegetables – carrots, onion,

Brussels sprouts
Hot Blending Programs

Puree
Soft fruits & vegetables –
0:24
tomatoes, spinach

23:30 Brown rice milk

Rice Milk
8:30 White rice milk

Soy Milk 28:30 Soy milk

22:44 Creamy soup

Soup
20:00 Chunky soup (blending disabled)

8
 Getting Started
Before using your Instant Pot Ace, clean the pitcher and lid
using the following steps.

Cold

Unbox
1750
ml

1
Soup
1500
1400
ml
1250
1200

1000 1000

800
Ace 750

Min Sec

Temperature

Remove all packaging material from Food

er Bag
Strain Bag with Drawstrin
Safe

VELVE
FILTER

LINT-F

MACHI
REE
g

TY SMOOT
ED MILK

MATER

BLE
REUSA ABLE
NE WASH
&
H

IAL
Ace

x 7.75
in: 11.75x 19.69
cm: 29.85

in and around the blender.

Free
Recipe
App User
Manu
al

Ace
2 Read Material

Read manual carefully and

completely and save for
reference. Free Recipe App
User Manual

Cold

3 Set Up Blender
1750
ml
Soup
1500
1400
ml
1250
1200

1000 1000

800

Place the pitcher on the blender

750

base by aligning the position

indicator near the bottom of the
pitcher to the position indicator near
the top of the base.
Ace

Note: The handle will point directly to Min Sec

the right.
Temperature

9
 Getting Started

4 Fill the Pitcher with Water

Turn the lid counter-clockwise and lift to

remove the lid from the pitcher.

When the lid is removed from the pitcher

the display will indicate "Lid". Cold
0
175
ml

When the pitcher is removed from the p

150
0

Sou
0
125

blender base the display will remain

0
140
ml
0
120
0 100

blank.
0
100 750

800

Add 1000mL of hot water to the pitcher.

Place the lid on the pitcher and turn

clockwise until the safety locks are
aligned.

5 Add Dish Soap

Turn the lid cap counter-clockwise to

remove the lid cap from the lid.
Cold
1750
ml
Soup

Add a few drops of dish soap to the 1400

ml
1500

1250
1200

pitcher. 1000 1000

800
750

Fit the lid cap into the lid and turn it

clockwise until it is secure.

10
 Getting Started

6 Select Program

Cold
Press Pulse/Clean. 1750
ml
Soup
1500
1400
The blender will run 4 cycles of ml
1250
blending at high speed for 10 1200

seconds, pausing for 4 seconds 1000 1000

between pulses. 800

750

Discard soapy water after the last

cycle has completed and rinse with
clear water.

Start blending!

CAUTION
Lids and tampers are not interchangeable between
different blender models.

Only use the accessories and small parts included

with purchase.

WARNING
Do not reach into pitcher while blender is in use.

Rotating blades can cause damage and serious injury. Do not

put hands, spatulas, or any other utensil into the pitcher while
the blender is running.

11
Blending Programs

Manual Blending

Minimum* Maximum* Maximum* Maximum*

Liquid Cold Contents Hot Contents Dry Contents

1/4 cup / 60mL / 2oz 1600mL / 54oz 1400mL / 48oz 1000mL / 32oz

*Minimum and maximum content guidelines are general recommendations by

Instant Brands Inc. For more specific instruction, please refer to a trusted recipe.

Select Low / Med / High to choose your desired blending speed. After 5
seconds the blender will beep 3 times and begin blending. You may change
your blending speed at any time without interrupting the blending cycle.
The blender will automatically stop blending after 3 minutes to prevent
overheating. To continue blending, reselect a blending speed.

Blending Speed Low Med High

Display 2 5 8

INSTANT TIP: Blending Dry Ingredients

When blending dry goods, make sure the
pitcher, lid, and blades are completely dry.

As ingredients break down, you may increase

the blending speed.

Size of Dry Ingredient Manual Blending Speed

Smaller than ½ inch / 1.25 cm High

Larger than ½ inch / 1.25 cm Med

12
 Blending Programs

Cold Blending

Cold blending programs blend at different intervals throughout the

countdown, breaking down frozen fruits & vegetables, nuts, seeds, oats, and
more.

Use these programs to create smoothies, to crush ice for summer drinks, and
to create frozen yogurt and small-batch ice cream.

Minimum* Liquid Maximum* Cold Contents

1/4 cup (60mL / 2oz) 1600mL / 54oz

*Minimum and maximum content guidelines are general recommendations

by Instant Brands Inc. For more specific instruction, please refer to a trusted
recipe.

INSTANT TIP: Extra Blend

Some food ingredients take longer to
break down than others. Run a manual
blending program after adding firm or
woody ingredients.
13
Steps to Cold Blending

1 Remove the lid from the pitcher.

Cold
1750
ml
Soup
1500
1400
ml
1250
1200

1000 1000

800
750

2 “Stack” recipe ingredients in

the pitcher. Refer to “Stacking
Smoothies”.
Ace

Min Sec

Temperature

3 Secure the lid to the pitcher.

1200

Ace

4 Select your desired cold Min Sec

blending program Temperature

(ex: Smoothie).

14
 Steps to Cold Blending

Cold
1750
ml

5 After 5 seconds the blender Soup

1400
ml
1500

will beep 3 times and begin.

1250
1200

1000 1000

800
750

The blades will pulse

intermittently as the timer
counts down.

Min Sec

Temperature

Ace

6 Press Cancel to stop blending,

or wait for the countdown
Min Sec

to complete.
Temperature

ld
Co

m 0
5
17
l
00
15

50
12

00
10

Remove lid, pour, and serve.

75
up

7
So

m 0
0
14
l
00
12

00
10

0
80

INSTANT TIP: Thick Blend

When blending thick contents,
do not fill the pitcher higher than
1000mL to avoid overheating the motor.

15
Blending Programs

Hot Blending

Hot blending programs combine boiling and blending for optimal one-pitcher
performance or meals. The Instant Pot Ace is capable of cooking ingredients
from fresh, as well as blending pre-steamed or cooked ingredients into soups,
purées, baby food and more.

These programs apply a gentle-blending start, then add an intermittent

quick-stir motion to agitate food contents throughout the cooking program.

Minimum Liquid Maximum Hot Contents

1/4 cup (60mL / 2oz) 1400mL / 48oz

WARNING
Removing the lid cap when blending hot contents may result in
scalding injury.

Turn the blender OFF and remove the lid completely before
attempting to tamp hot contents.

16
 Steps to Hot Blending

1 Remove the lid from the pitcher.

1200

2 Fill the pitcher with recipe ingredients.

Secure the lid to the pitcher.

3 Select your desired hot blending

program (ex: Soup).
Ace

Min Sec

If applicable, press the same key again to

Temperature

toggle between options 2 and 1. Refer to

"Blending Program Guidelines".

4 After 5 seconds the blender will beep 3

3
times and begin. Cold
1750
ml
Soup
1500
1400
ml
1250
1200

1000 1000

The display will indicate real-time

800
750

temperature as the contents heat. The Ace

cook time countdown will begin once Min Sec

Temperature

the target temperature is reached.

17
Steps to Hot Blending

Cold
1750
ml

5 The blades will pulse intermittently as 1400

1500

ml
1250
the blender heats as well as 1200

1000 1000
throughout the countdown.
800
750

Note: You may see the temperature drop

after the blender pulses and the hot
contents move to the top; this is normal.

Min Sec

6 When the program has completed, Temperature

the blender will beep 10 times and 10

the display will show “donE”.

7 Carefully remove the lid, pour

and serve.

1200

WARNING
The pitcher will be hot during and after
cooking. To avoid burns, do not touch
the hot glass pitcher.

Use the handle on the side of the

pitcher to carry and pour.

18
 Food Tamping

The food tamper may be used when blending cold food and liquid
ingredients. Use the tamper to push food from the sides of the pitcher, or
release air bubbles that may form during blending.

Steps to Tamping Ingredients

1 Pause the blending program.

2 Remove the lid cap from the lid.

3 Insert the food tamper through the opening.

4 Push food down from the sides of the pitcher towards the blades.

Note: The guard near the top of the tamper prevents the tamper from coming into
contact with the blades. When inserted through the hole in the lid, the food tamper
should not contact the blades from any angle.

CAUTION

Rotating blades can cause damage or personal injury.

Only use the food tamper included with your blender.

Do not reach into the pitcher with hands or utensils while the
blender is running.

19
Non-Dairy Milk Making

Use the fill lines indicated on the 150 mL / 5 oz measuring cup included with
your blender when measuring grains, nuts, and seeds.

Non-Dairy Milk Making Guide

Milk Program Dry Grain / Nut / Seed Water

Soy 3/4 cup (112g) soybeans 1400 mL / 48 oz

1/2 cup (75g) brown rice 1400 mL / 48 oz

Rice
1/2 cup (75g) white rice 1400 mL / 48 oz

1 cup (150g) nuts 1400 mL / 48 oz

Nut / Oat
1 cup (150g) oats 1400 mL / 48 oz

Use these proportions as a base. If you prefer to make less, simply adjust the
ingredients proportionally.

INSTANT TIP: Experiment with Flavors

Pitted dates, maple syrup, agave,
stevia, and honey may be added along
with the recipe ingredients to sweeten
your beverage.

20
 You Will Need...
Soy Milk • 150 mL / 5 oz measuring cup
• Strainer Bag
• Optional: 500mL / 16oz warm water for soaking
• 3/4 cup (112g) soybeans
• 1400mL / 48oz water for blending

1 You can soak soybeans in water

for up to 1 hour.

Strain, discard soaking water and

rinse with clear water — remove
any skins if desired.

2 Remove the lid from the pitcher.

Add soybeans and water to

the pitcher.

Secure the lid to the pitcher.

3 Select Soy Milk program.

Ace

After 5 seconds, the blender will Min Sec

beep 3 times, and the countdown

Temperature

will begin once the target

temperature is reached.

4 When the program has completed,

the blender will beep 10 times and
display will show “donE”.
10
Optionally, remove the lid and filter
beverage through the strainer bag.

Refrigerate up to 4 days.
21
 You Will Need...
Rice Milk • 150 mL / 5oz measuring cup
• Strainer Bag
• 1/2 cup (75g) white or brown rice
• 1400mL / 48oz water for blending
• 1 tsp (5mL) of your favorite cooking oil

1 Remove the lid from the pitcher.

Add rice, oil and water to the pitcher.

Secure the lid to the pitcher.

2 Select Rice Milk program. Ace

Min Sec

Toggle to:
Temperature

White rice press once

Brown rice press twice

3 When the program has completed,

the blender will beep 10 times and
display will show “donE”.
10
Optionally, remove the lid and filter
beverage through the strainer bag.

Refrigerate up to 4 days.

22
 You Will Need...
Nut Milk • 150 mL / 5oz measuring cup
• Strainer Bag
• Optional: 500mL / 16oz warm water for soaking
• 1 cup (150g) nuts or seeds of choice
• 1400mL / 48oz water for blending

1 We recommend soaking nuts or

seeds in water for at least 1 hour, up
to 24 hours.

Strain, discard soaking water and

rinse with clear water—remove any
skins or husks if desired.

2 Remove the lid from the pitcher.

Add recipe ingredients to the pitcher.

Secure the lid to the pitcher.

Ace

3 Select Nut / Oat Milk program. Min Sec

Temperature

4 When the program has completed,

the blender will beep 10 times and
display will show “donE”.
10
Optionally, remove the lid and filter
beverage through the strainer bag.

Refrigerate up to 4 days.
23
 You Will Need...
Oat Milk • 150 mL / 5oz measuring cup
• Strainer Bag
• 1 cup (150g) rolled or steel cut oats
• 1400mL / 48oz water for blending
• 1 tsp (5mL) of your favorite cooking oil

1 Remove the lid from the pitcher.

Add oats, oil, and water to the pitcher.

Secure the lid to the pitcher.

Ace

Min Sec

2 Select Nut / Oat Milk program. Temperature

4 When the program has completed,

the blender will beep 10 times and
ld
Co

m 0
5
17
l
00
15

50
12

display will show “donE”.

00
10

0
75
up
So

m 0
0
14
l
00
12

00
10

0
80

Optionally, remove the lid and filter

your beverage through the
strainer bag.

Chill and serve.

Refrigerate up to 4 days.
24
 Blending Tips

Blending Tips

• Lightly toasting dry oats before blending gives them a more

robust flavor.
• Soak nuts and seeds before blending. The longer the soak, the
creamier the texture!
• Vanilla, cinnamon, salt, coconut or cocoa powder are all delicious
additions, and may be added to flavor the milk before straining.

Stacking Smoothies

When blending cold

Frozen Fruit & Ice Cubes
ingredients, the order in
which ingredients are
placed in the pitcher Fresh Fruit, Nuts & Seeds
may affect the
blender’s performance. Soft Ingredients
(yogurt, nut butter, tofu, etc.)

It is best to add the liquid Leafy Greens

(with ribs and woody stems removed)
ingredients first and then
add the dry Powder & Sweetener
(protein, fiber, etc.)
ingredients after.
Liquids

25
Care & Cleaning

Cleaning Method

Dishwasher

Hand Wash
Safe
Part Cleaning Tip
Remove lid cap from lid when cleaning.
Lid & Lid Cap Remove black silicone seal from lid periodically
for cleaning.

Do not wet bottom side of the pitcher.

Glass Pitcher

Unplug and wipe clean with a soft, damp cloth.

Blender Base

150 mL / 5 oz If dishwashing, place in top rack.

Measuring
Cup
&
Food Tamper
Turn inside out when cleaning, and spread open
to dry.
Strainers

Use to clean under blades in pitcher.

Cleaning
Brush

• Clean the blender, parts, and accessories after each use.

• Do not use harsh chemicals, scouring pads or other abrasive cleaners.
• When the blender is in storage or not in use, do not fold the power cord.
• Make sure the base of the pitcher is dry and clean before placing it on the
blender base.
• Do not store foods in the pitcher.

26
 Pulse Cleaning

Use the Pulse/Clean function to remove superficial food debris and residue
from your pitcher.

1 Remove the lid from the pitcher.

Fill the pitcher with 1000mL / 34 oz of hot water.
Secure the lid to the pitcher.

2 Press Pulse/Clean to lift the majority of food contents.

3 Discard dirty water after the last Pulse cycle has completed.

4 Fill the pitcher with 1000mL / 34 oz quart of hot water and a squirt of dish
soap, and press Pulse/Clean. Discard dirty water after the last cycle has
completed.

5 Rinse with warm, clear water.

WARNING
The blender, pitcher, and base
have electrical components and
may cause risk of shock if wet.

To avoid the risk of damage to

persons or property, do not
submerge the blender base in
water or attempt to cycle
through the dishwasher.

27
Deep Cleaning

Minerals in water may deposit at the bottom of the pitcher. Periodic deep
cleaning will ensure the longevity of the blender.

1 Add 1 cup (250mL / 8 oz) of white vinegar or citric acid, and 1 cup
(250mL / 8 oz) of warm water to the pitcher.

2 Allow the solution to sit for at least an hour, then press the
Pulse/Clean key.

3 Empty the solution from the pitcher and rinse with warm, clear water.

4 For stubborn stains, unplug the blender and add 1 cup (250mL / 8 oz) of
white vinegar to the pitcher, then scrub with a sponge. Repeat this
process as necessary.

WARNING

Blades are sharp.

To avoid the risk of severe injury, unplug blender before

inserting cleaning brush into pitcher.

28
 Troubleshooting

The issues in the following tables do not always indicate a faulty blender.
Please examine your blender carefully.

If you require support, please contact the Instant Pot® Customer Care Team:
• Online: www.support.instantpot.com
• Live Chat: www.instantpot.com/#Chat
• Email: support@instantpot.com
• Call: 1.800.828.7280

Register your Instant Brands™ product here:

www.instantpot.com/support/register

Possible
Problem Reason Solution

Contents stop Contents are too • Add liquid to recipe

blending (unit still thick • Use the food tamper to agitate contents
powered ON) • Use Pulse/Clean function

Power cord not • Ensure the cord is plugged fully

Blender will fully inserted into into a 120V outlet
not power ON outlet • Check blender on a different outlet

Fuse has blown Contact the Customer Care Team

Motor Remove pitcher from base and wait a few

Error Indicator blinks

appears on display

overheated; may minutes for motor to cool

and error code

have run for too

long
E01
Ingredients may • Remove and re-seat pitcher
be too thick • Add thin liquid to pitcher
• Use the food tamper to
ease blending of thicker foods

29
Troubleshooting

Possible
Problem Reason Solution

E02 Thermostat • Remove and re-seat pitcher

Error Indicator blinks

appears on display

has failed • Contact the Customer Care Team

and error code

E03 Dry heat • Remove and re-seat pitcher

in pitcher • Add liquid when using a cooking
function

Error code “Lid” Lid is not secure Remove and reposition the lid on the
appears on screen pitcher

Food is Use Pulse/Clean to prevent

over-processed over-blending
Results are too watery
Too much liquid Reduce liquid in recipe

Smokey smell on First heating of • No action needed; this can occur on

initial use protective first use It is normal and is harmless
non-toxic
substance that
was applied to
element during
manufacturing

30
 Warranty
Limited Warranty

This Limited Warranty is effective for one year from the date of original consumer purchase. Proof
of original purchase date and, if requested by an authorized representative of Instant Brands Inc.
(“Instant Brands”), return of your appliance, is required to obtain service under this Limited
Warranty. Provided that this appliance is operated and maintained in accordance with written
instructions attached to or furnished with the appliance, Instant Brands will, in its sole and exclusive
discretion, either: (i) repair defects in materials or workmanship; or (ii) replace the appliance. In the
event that your appliance is replaced, the Limited Warranty on the replacement appliance will
expire 12 months from the date of original consumer purchase.

This Limited Warranty extends only to the original purchaser and use of the appliance in the
United States of America and Canada. This warranty does not cover units that are used outside of
the United States of America and Canada.

Any modification or attempted modification to your appliance may interfere with the safe
operation of the appliance and will void this Limited Warranty. This Limited Warranty does not
apply in respect of any appliance or any part thereof that has been altered or modified unless such
alterations or modifications were expressly authorized by an Instant Brands representative.

Limitation and Exclusions

The liability of Instant Brands, if any, for any allegedly defective appliance or part shall in no
circumstances exceed the purchase price of a comparable replacement appliance.

This Limited Warranty does not cover:

1. Damage resulting from accident, alteration, misuse, abuse, neglect, unreasonable use, use
contrary to the operating instructions, normal wear and tear, commercial use, improper assembly,
disassembly, failure to provide reasonable and necessary maintenance, fire, flood, acts of God or
repair by anyone unless directed by an Instant Brands Representative;

2. Repairs where your appliance is used for other than normal, personal use or when it is used in a
manner that is contrary to published user or operator instructions; or

3. Use of unauthorized parts and accessories, or repairs to parts and systems resulting from
unauthorized repairs or modifications made to this appliance.

The cost of repair or replacement under these excluded circumstances shall be borne by you.

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Warranty
Disclaimer of Implied Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE EXTENT PERMITTED BY LAW, INSTANT
BRANDS MAKES NO WARRANTIES, CONDITIONS OR REPRESENTATIONS, EXPRESS OR IMPLIED,
BY STATUTE, USAGE, CUSTOM OF TRADE OR OTHERWISE WITH RESPECT TO THE APPLIANCES
OR PARTS COVERED BY THIS WARRANTY, INCLUDING BUT NOT LIMITED TO, WARRANTIES,
CONDITIONS, OR REPRESENTATIONS OF WORKMANSHIP, MERCHANTABILITY, MERCHANTABLE
QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR DURABILITY.

Some states or provinces do not allow for the exclusion of implied warranties of merchantability or
fitness, so this limitation may not apply to you. In these states and provinces, you have only the
implied warranties that are expressly required to be provided in accordance with applicable law.

Limitation of Remedies; Exclusion of Incidental and Consequential Damage

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE APPLIANCE
REPAIR OR REPLACEMENT AS PROVIDED HEREIN. INSTANT BRANDS SHALL NOT BE LIABLE FOR
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION
WITH THE USE OR PERFORMANCE OF THE APPLIANCE OR DAMAGES WITH RESPECT TO ANY
ECONOMIC LOSS, PERSONAL INJURY, LOSS OF PROPERTY, LOSS OF REVENUES OR PROFITS,
LOSS OF ENJOYMENT OR USE, COSTS OF REMOVAL, INSTALLATION OR OTHER INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR KIND.

Warranty Registration

Please visit www.instantpot.com/support/register to register your new Instant Brands™ appliance

and validate your warranty within thirty (30) days of purchase. You will be asked to provide the store
name, date of purchase, model number (found on the back of your appliance) and serial number
(found on the bottom of your appliance) along with your name and email address. The registration
will enable us to keep you up to date with product developments, recipes and contact you in the
unlikely event of a product safety notification. By registering, you acknowledge that you have read
and understand the instructions for use, and warnings set forth in the accompanying instructions.

Warranty Service

To obtain service under this warranty, please contact our Customer Service Department by phone at
1-800-828-7280 or by email to support@instantpot.com. You can also create a support ticket online
at www.instantpot.com/support. If we are unable to resolve the problem, you may be asked to send
your appliance to the Service Department for quality inspection. Instant Brands is not responsible for
shipping costs related to warranty service, save and except for shipping costs associated with the
return of your appliance from Canada or within the 48 contiguous states and the District of Columbia
of the United States of America, as provided herein. When returning your appliance, please include
your name, mailing address, email address, phone number, and proof of the original purchase date
as well as a description of the problem you are encountering with the appliance.
32
 Instant Brands Inc.
11 - 300 Earl Grey Dr. Suite 383
Ottawa, Ontario
K2T 1C1
Canada

Telephone: 1.800.828.7280
Web: www.InstantPot.com
Store: www.Store.InstantPot.com
US & Canada Email: Support@InstantPot.com

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Copyright © 2018 Instant Brands™ Inc.

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