CSCMP

333 East Butterfield Road, Suite 140

Lombard, Illinois 60148
United States
Phone : +1 630.574.0985
Fax: +1 630.574.0989
Email: SCPro@cscmp.org
 Table of Contents

Who is CSCMP? ...................................................................................................................... 1

SCProTM Certifcation Program ................................................................................................ 1
Value of SCProTM Certifcation ............................................................................................... 1
SCProTM Certification Process ................................................................................................ 2
SCProTM Level One Exam Overview ......................................................................................... 2
SCProTM Level One Exam Content
 Learning Block 1: Supply Chain Concepts ................................................................. 4
 Learning Block 2: Demand Planning ........................................................................ 4
 Learning Block 3: Procurement and Supply Management ........................................ 5
 Learning Block 4: Manufacturing and Service Operations ........................................ 5
 Learning Block 5: Transportation ............................................................................ 6
 Learning Block 6: Inventory Management ............................................................... 7
 Learning Block 7: Warehouse Management ............................................................ 7
 Learning Block 8: Order Fulfillment and Customer Relationships ............................. 8
Preparing for the SCProTM Level One Certification Exam ........................................................ 8
Applying for SCProTM Level One Eligibility ............................................................................... 9
Scheduling an SCProTM Level One Exam Appointment ........................................................... 10
Provisions for Rescheduling a SCProTM Level One Exam Appointment ................................... 11
SCProTM Level One Exam Administration Process .................................................................. 11
SCProTM Level One Exam Score ............................................................................................. 11
Retaining SCProTM Level One Cerification ............................................................................. 12
SCProTM Level One Cerification Status .................................................................................. 13

SCProTM is a trademark of the Council of Supply Chain Management Professionals.

Copyright © 2015 by the Council of Supply Chain Management Professionals (CSCMP). All rights reserved. No
part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including
photocopying, recording, or other electronic or mechanical methods, without the prior written permission of
CSCMP. For information, contact CSCMP at SCPro@cscmp.org.

CSCMP reserves the right to change any of the policies, procedures, and requirements listed in these guidelines at
any time and shall publish notice of such changes.

SCProTM Level One Overview (rev October 2016)

SCProTM Level One Overview (rev October 2016)
 Who is CSCMP?
Since 1963, the Council of Supply Chain Management Professionals (CSCMP) has been the leading worldwide
professional association dedicated to the advancement and dissemination of research and knowledge on supply
chain management. With more than 8,500 members globally, representing business, government, and academia
from 67 countries, CSCMP members are the leading practitioners and authorities in the fields of logistics and supply
chain management.

CSCMP’s mission is to lead the Supply Chain profession by connecting, developing, and educating the world’s
Logistics and Supply Chain Management Professionals throughout their careers.

SCProTM Certification Program

CSCMP offers the SCProTM certification program as a career development opportunity. Developed by industry
experts in partnership with CSCMP, SCPro™ is a three-tiered certification program that assesses progressive
knowledge, skills and abilities across supply chain activities. Each program has eligibility requirements that must be
fully met before a candidate can complete the exam.
 SCPro™ Level One: Cornerstones of Supply Chain Management assesses knowledge of eight elements of
supply chain management through an exam comprised of multiple-choice questions.
 SCPro™ Level Two: Analysis and Application of Supply Chain Challenges assesses ability to apply supply
chain knowledge through a case study-based exam.
 SCPro™ Level Three: Initiation of Supply Chain Transformation assesses ability to demonstrate knowledge,
skills, and abilities through completion of a well-defined project in a real-world setting. Successful
completion of the project demonstrates the gamut of supply chain management skills needed to positively
impact an organization.
Candidates preparing for each level of the SCProTM certification deepen their supply chain management knowledge,
skills and abilities. Achieving SCProTM certification allows professionals to demonstrate their capability to analyze,
design, and implement quantifiable change across the complete range of end-to-end global supply chain functions.
Once earned, certificants must keep the certification current by fully meeting certification renewal requirements
every three years.

Value of SCProTM Certification

Earning the SCProTM credential is a way to be distinguished from others as a supply chain management expert with
the breadth of knowledge and operational skills to positively impact an organization. Professionals who earn the
SCProTM credential can benefit in the following ways:
 Demonstrated capability of end-to-end supply chain management
 Increased professional worth and a way to differentiate themselves in a competitive marketplace
 Illustrated commitment to ongoing professional development by keeping the certification current
 Increased potential for advancement in an organization
Here’s what some certificants are saying about the value of SCProTM certification:
 “The breadth of information required to successfully master this test guarantees that the professional has a
solid understanding of the supply chain.”
 “It will give me credibility in the broad field, allow me to transition between positions (e.g., logistics,
purchasing, demand planning), and expand my understanding of others in the field.”

SCProTM Level One Guidelines (rev October 2016) 1|P a g e

The SCProTM Certification Process
1. Meet the SCProTM Level One eligibility requirements. Complete an online SCProTM Level One Eligibility
Application to demonstrate how you meet one of the following the SCProTM Level One eligibility requirements:
 Baccalaureate degree or higher from an accredited four-year university or college
 Four years of relevant supply chain management experience.
The application is available at cscmp.org .
2. Prepare for the SCProTM Level One certification exam. The method of preparation and amount of time spent
preparing for the exam is typically driven by a candidate’s preferred study style, level of professional experience
and/or academic background. CSCMP makes available education and tools to help candidates prepare for the exam.
3. Schedule and complete the exam. If the SCProTM Level One Eligibility Application is approved, CSCMP sends the
candidate information on how to submit payment for the exam as well as to schedule the exam date. SCProTM
Level One certification exam fees are as follows:
 CSCMP Members: $650 US
 Nonmembers: $975 US
4. Earn a passing score on the SCProTM Level One certification exam. Eligible candidates who receive a passing
score on the SCProTM Level One certification exam are awarded the SCProTM Level One credential.
 Candidates who are unsuccessful on an attempt at the exam are allowed to retake the exam after a
minimum of 30 days from the prior attempt. A candidate may attempt the exam up to a total of three
times in a 12 month period. Retake fees apply.
5. Keep the certification current. Certificants must renew the SCProTM credential by completing 60 hours of
eligible professional development activities during the three-year renewal period, with a minimum of 20 hours
completed for each 12-month period of the three-year certification renewal cycle. An application and
processing fee must be submitted.
 Certificants approved of meeting the certification renewal requirements receive notification from
CSCMP with an indication of the new certification expiration date.
 Certificants who fail to meet the certification renewal requirements loose the SCProTM credential and
must retake and earn a passing score on the highest level of certification achieved.
6. Eligible certificants can further advance their career and pursue the SCProTM Level Two and Level Three
certifications.

SCProTM Level One Exam Overview

Features of the SCProTM Level One: Cornerstones of Supply Chain Management certification exam include the
following:
 160 multiple-choice test questions with 20 questions per learning block
 Four options for answers with one best answer for each question
 Score is the number of questions answered correctly
 225 minute (3 hours, 45 minutes) time limit to complete the exam
 Administered in a computer-based format
Content assessed on the SCProTM Level One exam includes the following supply chain elements:
 Supply Chain Concepts  Transportation
 Demand Planning  Inventory Management
 Procurement and Supply Management  Warehousing
 Manufacturing and Service Operations  Order Fulfillment and Customer Relationships

SCProTM Level One Guidelines (rev October 2016) 2|P a g e

In each content area (Learning Block), there are questions on the following topics:
 Processes 25% 40 Questions
 Strategies 22% 35 Questions
 Concepts 16% 25 Questions
 Assessment 16% 25 Questions
 Technology 12% 20 Questions
 Global 9% 15 Questions
The SCProTM Level One exam questions assess knowledge at the following cognitive levels:
 Recall: The ability to recognize or recall specific facts or information.
Sample question: How are the effects of an 85% learning rate best described?
A. Production doubles, the direct labor required to produce a unit should decrease an average of 15%*
B. Production doubles, the direct labor required to produce a unit should decrease an average of 85%.
C. Purchase quantities double, the purchase price should decrease an average of 15%
D. Purchase quantities double, the purchase price should decrease an average of 85%

 Application: The ability to comprehend and apply information and relevant elements to a situation.
Sample question: An exporter ships sunglasses with a retail value of $150.00 per unit from Singapore to the
United States. The sunglasses are shipped 24 units per case, and there are 50 cases per delivery. The case
dimensions are 18 inches x 12 inches x 18 inches.
What international intermodal transportation is most appropriate for this shipment?
A. Air and railroad
B. Air and truck*
C. Water and railroad
D. Water and truck

 Synthesis: The ability to judge, analyze and synthesize information to formulate a solution and/or evaluate
the usefulness of a solution.
Sample question: A small manufacturer makes specialty medical care products in a single factory. It ships
directly from the factory to end consumers utilizing a common carrier. Last year, production costs were
$500,000 and transportation costs were $250,000.
If the manufacturer changes its business model to hold products in regional warehouses, production costs
would decrease by 15%, common carrier costs would decrease by 60%, adding shipments from the factory
to regional warehouses would cost $50,000, and the regional warehouse facilities would cost $75,000 on an
annual basis.
If total costs are the only factor in the decision, which business model should the manufacturer utilize and
why?
A. The existing factory to end consumers model because the factory to regional warehouses model would
increase total costs by $100,000 annually.
B. The existing factory to end consumers model because the factory to regional warehouses model would
increase total costs by $175,000 annually.
C. The new factory to regional warehouses model because it would decrease total costs by $100,000 annually.*
D. The new factory to regional warehouses model because it would decrease total costs by $175,000 annually.

* Correct answer

SCProTM Level One Guidelines (rev October 2016) 3|P a g e

SCProTM Level One Exam Content
Learning Block 1: Supply Chain Concepts
In both the private and public sectors, interest in supply chain management has grown rapidly over the past two
decades. Leading organizations recognize the positive outcomes that can be achieved through effective supply chain
management, e.g., enhanced competitive strategy, increased market share, and greater shareholder value. These
organizations are taking steps to achieve a competitive advantage through supply chain management and need
skilled individuals who can design, execute, and manage their supply chains. For these individuals, skill development
begins with having a solid foundational knowledge of the supply chain management concepts and principles.
This learning block assesses knowledge of the following supply chain concepts:
 Essential components of a supply chain
 Fundamental concepts and principles of supply chain management
 Key roles that supply chain management plays in improving customer service, reducing operating costs, and
improving financial performance for organizations small or large, national or global
 Supply chain management processes, strategies, tools, and technologies
Exam questions on Supply Chain Concepts assess knowledge of and ability to do the following:
 Describe the basic concepts of supply chain management and its essential role in an organization.
 Identify the key elements and processes of a supply chain and how they interact.
 Identify principles and strategies for establishing efficient, effective, and sustainable supply chains.
 Explain the critical roles of technology in supply chain planning, visibility, and execution.
 Define the requirements and challenges of moving products across global supply chains.
 Discuss how to assess the performance of supply chains using standard metrics and frameworks.
Learning Block 2: Demand Planning
This learning block focuses on management of Sales and Operations Planning (S&OP), demand planning, and
demand forecasting processes in the supply chain.
Sales and operations planning (S&OP) is a decision-making process to balance supply and demand by integrating
demand and sales forecasts with operational plans from suppliers, production, and logistics. The goal of the S&OP
process is to integrate demand forecasts with capacity forecasts so the supply chain operations are integrated with
marketing and sales functions. The S&OP process produces three critical plans: Operational, demand, and financial
plans. The demand and capacity plans (projection of future supply capabilities) are reconciled through the financial
plan that evaluates resource costs against performance projections.
Demand planning is a key step in the S&OP process. The demand plan specifies what should be sold and when given
the organization’s supply capabilities and constraints. The goal of demand planning is to estimate orders for
products and services over some future time period using information such as historical sales data, information
about planned promotions, and market intelligence.
Demand forecasting is a key step in the demand planning process. The goal of demand forecasting is to accurately
estimate future, expected orders. Accurately estimating demand is difficult, and there are a variety of forecasting
methods that can be used. These methods are typically either a qualitative or a quantitative approach. However,
some organizations use a combination of the two approaches.
This learning block assesses knowledge of the following elements of managing demand planning in the supply chain:
 S&OP: Critical inputs to the S&OP process, including the demand plan and the capacity plan
 Demand planning: Systems, models, and approaches that organizations use to better understand the
demand for their products and services, and how they use this information to integrate supply and
production in order to satisfy the expected level of demand
 Demand forecasting: Different approaches to demand forecasting and the role of the demand forecast in
managing the supply chain
SCProTM Level One Guidelines (rev October 2016) 4|P a g e
Exam questions on Demand Planning assess knowledge of and ability to do the following:
 Describe the basic concepts of S&OP, demand planning, and demand forecasting and their essential roles in
an organization.
 Identify the key elements and processes in S&OP, demand planning, and demand forecasting and how they
interact.
 Identify principles and strategies for establishing efficient and effective S&OP, demand planning, and
demand forecasting.
 Explain the critical role of technology in managing S&OP, demand planning, and demand forecasting
processes.
 Define the requirements and challenges of operating S&OP, demand planning, and demand forecasting
processes on a global basis.
 Discuss how to assess the performance of S&OP, demand planning, and demand forecasting processes
using standard metrics and frameworks.

Learning Block 3: Procurement and Supply Management

Strong relationships with trading partners can be developed through successful supplier relationship management
programs and supply management processes that integrate the procurement function with other internal functions
and external supply chain partners. These relationships can be the key to increasing the efficiency and effectiveness
of several supply chain business processes.
The purchase of materials, work-in-process, finished goods, and services by the procurement function are a critical
business process within all supply chain operations. The procurement processes can provide organizations with a
sustainable competitive advantage through lower costs, higher quality, and better service for both internal and
external customers.
This learning block assesses knowledge of the following elements of managing supply processes and operations in
the supply chain:
 Importance and leadership role of procurement within organizations
 Basic steps and key success factors in the evaluation
 Selection and maintenance of supplier relationships
 Need for the procurement function to integrate with internal business functions and external supply chain
partners in sourcing materials and services
Exam questions on Procurement and Supply Management assess knowledge of and ability to do the following:
 Describe the basic concepts of supply management and its essential role in supply chain operations.
 Identify the key elements and processes in managing supply operations and how they interact.
 Identify principles and strategies for establishing efficient, effective, and sustainable supply management
operations.
 Explain the critical role of technology in managing supply operations and material flows.
 Define the requirements and challenges of sourcing materials and services on a global basis.
 Discuss how to assess the performance of supply management operations using standard metrics and
frameworks.
Learning Block 4: Manufacturing and Service Operations
To be successful in manufacturing and service operations, managers should possess both technical and behavioral skills.
They should be able to apply these skills to achieve improved transformational processes and outputs in operations
management contexts throughout the supply chain. This includes manufacturing, warehousing, and all related business
service processes, such as inventory management and customer service.

SCProTM Level One Guidelines (rev October 2016) 5|P a g e

This learning block assesses knowledge of the following elements of managing manufacturing and service operations in
the supply chain:
 Planning, organizing, controlling, directing, motivating and coordinating all the activities that are used to
produce goods and services
 Manufacturing and service operations decisions that include the following:
 Long-term strategic decisions on issues, e.g., facility location, capacity determination, and service
delivery network
 Mid-term tactical decisions on issues such as determination of inventory levels and service-level labor
requirements
 Short-term operational decisions about issues such as operational scheduling and job assignments
Exam questions on Manufacturing and Service Operations assess knowledge of and ability to do the following:
 Describe the basic concepts of manufacturing and service operations and its essential role in meeting
customer expectations.
 Identify the key elements and processes in manufacturing and service operations and how they interact.
 Identify principles and strategies for establishing efficient, effective, and sustainable manufacturing and
service operations.
 Explain the critical role of technology in managing manufacturing and service operations.
 Define the requirements and challenges of manufacturing and service operations on a global basis.
 Discuss how to assess the performance of manufacturing and service operations using standard metrics and
frameworks.

Learning Block 5: Transportation

Transportation involves the physical movement of people and goods between origin and destination points. From a
business standpoint, transportation links geographically separated partners and facilities in an organization’s supply
chain, i.e., customers, suppliers, channel members, plants, warehouses, and retail outlets. Whether by truck, train,
plane, ship, pipeline, or fiber optic wire, transportation facilitates creation of time and place utility in the supply chain.
This learning block assesses knowledge of the follwing elements of managing transportation processes and
operations in supply chain:
 Key principles, strategies, and decisions required for the cost-efficient and cost-effective flow of goods
between sellers and buyers
 Transportation as a high cost, high impact supply chain activity
 Proper management of transportation processes and issues as critical to the fulfillment of customer
demand and the ultimate success of a supply chain
Exam questions on Transportation assess knowledge of and ability to do the following:
 Describe the basic concepts of transportation management and its essential role in demand fulfillment.
 Identify the key elements and processes in managing transportation operations and how they interact.
 Identify principles and strategies for establishing efficient, effective, and sustainable transportation
operations.
 Explain the critical role of technology in managing transportation operations and product flows.
 Define the requirements and challenges of planning and moving goods between countries.
 Discuss how to assess the performance of transportation operations using standard metrics and frameworks.

SCProTM Level One Guidelines (rev October 2016) 6|P a g e

Learning Block 6: Inventory Management
Inventory management focuses on determining how much inventory to carry across the supply chain, where to carry it,
and how much safety stock is required to meet the organization’s cost and customer service objectives. The
management of inventories will depend upon the value of the product, cost to carry the product in inventory, variability
of demand and lead time, cost of stocking out of the product, number of locations where inventory is held, and
importance of the product to customers.
This learning block assesses knowledge of the following elements of managing of inventory in the supply chain:
 Approaches to managing supply chain inventories and variables that drive the level of inventories to be held
 Fundamental need for inventory
 Impact of product’s value on inventory decisions
 Approaches to determine inventory levels
 Impact of number of inventory locations on level of inventory
 New approaches to reducing inventory including postponement, vendor-managed inventories, cross-
docking, and quick response systems
 Trade-offs between inventory and transportation costs as a critical element in managing inventory
effectively, including understanding how carrying costs can affect inventory decisions
Exam questions on Inventory Management assess knowledge of and ability to do the following:
 Describe the basic concepts of inventory management and its essential role in meeting customer demand.
 Identify the key elements and processes in inventory management and how they interact.
 Identify principles and strategies for establishing efficient and effective flows of inventory across the supply
chain.
 Explain the critical role of technology in planning and managing inventory.
 Define the requirements and challenges of inventory management on a global basis.
 Discuss how to assess the performance of inventory management using standard metrics and frameworks.

Learning Block 7: Warehouse Management

Warehousing is a critical logistics function that manages the storage and handling of materials, work-in-process, and
finished goods within supply chains. The warehousing function provides economic benefits, such as transaction
efficiencies and the consolidation and breaking bulk of inventories. It also plays a critical role in meeting customer
requirements for the timely delivery of goods and services. This is accomplished through value-added services and
fulfillment processes, while at the same time efficiently managing inventory costs.
This learning block assesses knowledge of the following elements of managing warehouse processes and operations
in the supply chain:
 Different types of warehousing options
 Basic warehousing storage and handling operations
 Strategic planning issues
 Effects of warehousing design and service decisions on total logistics costs and customer service
 Impact of proper management of distribution activities on the fulfillment of customer demand and the
ultimate success of a supply chain
Exam questions on Inventory Management knowledge of and ability to do the following:
 Describe the basic concepts of warehousing management and its essential role in demand fulfillment.
 Identify the key elements and processes in managing warehousing operations and how they interact.
 Identify principles and strategies for planning and managing warehouse operations.
 Identify principles and strategies for designing materials handling operations within a warehousing facility.
 Explain the critical role of technology in managing warehouse operations and product flows.
 Discuss how to assess the performance of warehousing operations using standard metrics and frameworks.

SCProTM Level One Guidelines (rev October 2016) 7|P a g e

Learning Block 8: Order Fulfillment and Customer Relationships
Order fulfillment is the complete process from point-of-sale inquiry to delivery of a product to the customer to
returns processing. In the broadest terms, it refers to the way organizations respond to customer orders. Order
fulfillment is a crucial process since it is the last link in the supply chain. It may be the only direct contact some
organizations have with their end customers, and it can make or break an organization’s reputation with its
customers.
Customer service is a series of activities designed to enhance the level of customer satisfaction. Satisfaction is based
on the feeling that a product or service has met or exceeded the customer’s expectations— before, during, and
after a purchase.
This learning block assesses knowledge of the following elements of managing order fulfillment and customer
service processes in customer relationship management:
 Planning, organizing, controlling, and coordinating the order fulfillment and customer service operations
activities, i.e., from the initial customer inquiry all the way through post sales service
Exam questions on Order Fulfillment and Customer relationships assess knowledge of and ability to do the following:
 Describe the basic concepts of order fulfillment and customer service and their essential roles in customer
relationship management.
 Identify the key elements and processes in order fulfillment and customer service and how they interact.
 Identify principles and strategies for establishing efficient, effective, and sustainable order fulfillment and
customer service operations.
 Explain the critical role of technology in order fulfillment and customer relationship management
 Discuss how to assess the performance of order fulfillment and customer service operations using standard
metrics and frameworks.

Preparing for the SCProTM Level One Certification Exam

Based on the comprehensive content covered on the exam and feedback from SCProTM Level One certificants, it is
recommended that candidates dedicate about 60 to 80 hours of time over about eight to twelve weeks duration
preparing for the exam. It is important to stay committed to efforts required to pursue the certification. Schedule time
to prepare for the exam. Form study groups with other candidates who are preparing for the exam. Shadow experts
who have responsibilities in different areas of supply chain management. Use resources made available by CSCMP.
1. Review the SCProTM Level One Study Guide. This booklet contains information about the eight areas (i.e.,
cornerstones) of supply chain management that are assessed on the SCProTM Level One certification exam,
as well as some practice questions. Identify and focus review on tasks that you do not perform regularly or
with which they are not familiar. Although none of the practice questions are on the certification exam,
they are comparable in format and level of difficulty. To order the Study Guide, visit this www.cscmp.org .
2. Assess your current level of knowledge relative to content covered on the exam. Based on gaps that you
identify and your preferred learning style, determine a program of study. The amount of time you spend
preparing for the SCProTM Level One exam will be driven by your current level of knowledge and experience
relative to that assessed on the exam. While there is not a mandatory test preparation or study requirement
for the SCProTM Leve One program, the following assessments may be useful in determining readiness to sit for
the SCProTM certification exam.
 Interactive Learning Exam (ILE). Developed by industry experts, this 160-item online assessment can
help you determine your readiness to sit for the exam. It parallels the actual certification exam in
length and approximate difficulty. An added feature of the ILE is the correct answer is supplemented
with information explaining related concepts. While the questions cover content areas assessed on
the SCProTM Level One certification exam, none of the questions contained on the ILE will be
presented on the actual certification exam. To learn more about this study tool, visit www.cscmp.org .

SCProTM Level One Guidelines (rev October 2016) 8|P a g e

  Definitive Guide Education Series Assessments. Developed by industry experts, the assessments
review concepts presented in the Definitive Guide book of the corresponding title. With 50 multiple
choice questions per assessments, this tool can help assess current level of knowledge and provide a
gauge of readiness to sit for the SCProTM Level One certification exam. While the questions cover
content areas assessed on the SCProTM Level One certification exam, none of the questions contained
on the assessment will be presented on the actual certification exam. This product will be available for
order in November 2016.
3. Complete education to fill knowledge/skill gaps. The SCProTM Level One certification exam is not based on a
single program of study, and there is not mandatory test preparation or study requirements. Candidates may
chose to prepare for the SCProTM Level One certification exam with some of the follwing resources.
 CSCMP Definitive Guide Education Series Books. Written by practitioners with deep supply chain
experience, this comprehensive set of books covers the eight cornerstones of supply chain
management. It is available in print and e-book version from Pearson Education and in print at
Amazon. To review the content covered in each book and to order the books, visit Pearson Education
(informit.com/CSCMP).
 CSCMP Definitive Guide Education Series Videos. Narrated by an industry expert, the videos review
key concepts discussed in the Definitive Guide book of the corresponding title. Approximately one
hour in duration each, this education serves to introduce SCProTM certification candidates to concepts
assessed on the exam or to provide a review of the concepts discussed in more detail the book of the
corresponding title. . This product will be available for order in November 2016.
 Cornerstones of Supply Chain Management Study Material. This compilation of articles and reference
materials provides case studies and industry best practices that focus on the eight cornerstones of
supply chain management. It is available in an e-book version. The ILE questions are derived from
content in these materials. To learn more about this study tool and to order it, visit www.csmp.org
 Supply Chain Management Essentials (SCME). Updated in 2016, this online course covers the
fundamentals of supply chain management, including supply chain planning, processes, and global
operations. Each of the 12 lessons contain a video, industry example and quiz to assess knowledge. To
learn more about this program and to order it, visit www.cscmp.org .

NOTE: To receive the member rate for the education materials and the SCProTM exam fee, you must
be a CSCMP member prior to purchasing the materials and registering for the exam. Not yet a
CSCMP member? To learn more about membership and member benefits, contact Member Services
at membership@cscmp.org or +1 630. 574.0985.

Applying for SCProTM Level One Eligibility

Candidates interested in pursuing the SCProTM Level One Certification are required to verify their eligibility through
completion of a SCProTM Level One Application for Eligibility, as posted at www.cscmp.org.
SCProTM Level One Application for Eligibility must be approved prior to submitting an SCProTM Level One Registration
Application and requesting to schedule a date to sit for the exam. Submittal of the Application for Eligibility does not infer
eligibility or equate to registering for the exam.
 CSCMP reviews the Application for Eligibility for the candidate’s compliance with the program eligibility
requirements.
 CSCMP reserves the right to request additional information required to fully assess eligibility. CSCMP sends
notification of determination to the candidate’s email as listed on the Application for Eligibility.
 Processing time is generally about five business days.

SCProTM Level One Guidelines (rev October 2016) 9|P a g e

  Candidates who meet the eligibility requirement receive such notice with additional information about the exam
fee payment and registration process.
 Approved applications are valid for one year from the date of notice.
 Eligible candidates who do not complete the exam within the one-year time period must submit a new
Application for Eligibility.
 Candidates who do not meet the eligibility requirements are advised of the deficit that must be removed prior to
submitting an Exam Registration Application. An amended Application for Eligibility must be submitted and
approved prior to being eligible to submit an Exam Registration Application.

Registering for the SCProTM Level One Certification Exam

Effective March 31, 2017, the exam will be is available 24/7 in a web-based format with remote/on-line proctoring. It is
not necessary to complete the certification exam at a third-party testing center. CSCMP staff support is available during
normal CSMCP business hours of 8:00 am - 5:00 pm CST Monday through Friday, excluding holidays. Should an exam be
completed during non-businesses hours (e.g., holidays and weekends), staff support will be very limited.
With prior approval and at least two weeks advance notification to CSCMP at scpro@cscmp.org, an organization,
institution, etc. may make arrangements for the testing to be conducted in a proctor-monitored setting.
Exam Fees
The SCProTM Level One Certification nonrefundable exam fees (payable to CSCMP) for a first attempt at the exam
are as follows:
 $650 US for CSCMP members
 $975 USD for nonmembers
NOTES:
 To obtain the member rate, the candidate must be an active member of CSCMP prior to registering for
the exam. For information on types of CSCMP membership and member benefits, visit the membership
area of cscmp.org.
 Candidates who successfully pass the exam are not allowed to take it again.
Candidates who are unsuccessful on the exam are required to submit a nonrefundable retake fee of $395 to CSCMP
for each retake of the exam. Provisions for retaking the exam include, though may not be limited to, the following:
 Wait a minimum of 30 days or until the next testing window to retake the exam.
 Complete the SCProTM Level One exam a maximum of three times within a one-year time period.
All exam fees are nonrefundable. See next section for information on reschedule fees.

Scheduling an SCProTM Level One Exam Appointment

Only eligible candidates may submit a registration application and complete the SCProTM Level One Certification exam.
The SCProTM Level One certification exam is a closed book, timed exam that is administered in a computer-based
format.
Four-hour long testing appointments are scheduled as indicated on the SCProTM Level One exam registration application,
to be posted at cscmcp.org in late 2016.
 Candidates are allowed three hours and 45 minutes (225 minutes) to complete the exam.
 Use of calculators and any type of resource/reference materials is not allowed
 The exam administration process requires an additional 15 minutes for the candidate to complete a brief
survey.
 There are no scheduled breaks. Candidates are allowed to take brief five- to ten-minute breaks, but the
exam clock will continue to run and reduce the time available to complete the exam.

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All test windows for 2016 are closed and exam dates will be available by late March 2017.
Additional information about the exam registration process will be posted at cscmp.org in about late November 2016.

Provisions for Rescheduling a SCProTM Level One Certification Exam Appointment

To reschedule a testing appointment, the candidate must contact scpro@cscmp.org at least one business day in advance
of scheduled appointment time.
 Candidates must completed the exam within one year of the exam registration application submittal date.
 Exam dates requested after the one year deadline are required to pay a $50 US processing fee.
 Candidates requesting to reschedule an appointment with less than less than one business day advance notice to
scpro@cscmp.org of a scheduled appointment forfeit all fees paid for the exam.
 Scheduling a new test date requires payment of the exam registration fee.
 With one business day advance notice of an already scheduled exam, candidates are allowed one request to
reschedule the exam without incurring a reschedule fee.
 Candidates requesting to reschedule an exam for a second time or more, and with at least a one business
day advance request, of an already scheduled exam must pay a $50 US reschedule fee for each request.

SCProTM Level One Exam Administration Process

On the day of the scheduled exam appointment, the candidate must do the following:
 No personal items are allowed to be used during the testing session. This includes books or other resources,
notes, electronic devices, cell phones, pagers, calculators, watches, and wallets.
 The exam candidate must comply fully with CSCMP testing process and policy. Any breech of policy may result in
exam results being invalidated or further actions as deemed by the online proctor and CSCMP.
 The SCProTM Level One certification exam is copyrighted by CSCMP. Reproducing any portion of the SCProTM
Level One certification exam by any means is illegal and may result in exam results being revoked, the candidate
being prohibited from ever completing the test, and possibly other sanctions.
Candidates who sit for the exam that are not eligible (regardless of the date of discovery) shall have their exam results
revoked, certification revoked if the exam was passed, all fees paid forfeited and potentially other further sanctions by
CSCMP including though not limited to being banned from ever pursuing the SCProTM certification.
Additional information about the exam administration process will be available in about late November 2016.

SCProTM Level One Exam Score

There is only one best answer for each of the 160 questions. A candidate’s response to a question is either correct
or incorrect. All questions are weighted equally. There is no penalty for guessing, so candidates should attempt to
answer each question. Unanswered questions are scored as incorrect.
Upon completion of the exam, the candidate receives a CSCMP SCProTM Level One Exam Score Report. The Score
Report includes the follwing information:
 Scaled score
 The total number of correctly answered test questions are converted into a scaled score ranging from
200 to 700.
 Pass or fail status
 The passing score is 500 or higher, which reflects a minimum number of 102 correctly answered
questions.
 Eligible candidates who pass the SCProTM Level One certification exam are awarded the SCProTM Level
One certification that is valid for three years from the date it was earned (i.e., the exam was passed).
CSCMP mails a recognition package generally about three to four weeks after the exam is passed.
 An indicator of performance for each Learning Block.

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  Candidate who are unsuccessful on the exam may find this information useful in focusing further study
efforts for retaking the exam.
The scale range and passing score were established by supply chain and testing industry experts using a criterion-
referenced methodology.

Retaining SCProTM Level One Certification

Achieving certification is an indication of mastery of a well-defined body of knowledge at a point in time. To maintain
certified status and to demonstrate ongoing commitment to remain current in supply chain, renewal of the SCProTM
certification is required every three years.
CSCMP’s certification renewal requirements support ongoing professional education for SCProTM certified
individuals. The goal of maintaining certification is to:
 Enhance ongoing professional development
 Encourage individual learning opportunities
 Offer a mechanism for maintaining and recording an individual’s professional development activities
 Support the global recognition of CSCMP’s SCProTM Certification
Certificants must renew the SCProTM Level One credential by completing 60 hours of eligible professional
development activities during the three-year certification renewal period, with no more than 30 hours earned in any
given year and a minimum of 20 hours per year. The certification renewal cycle begins on the day the passing score
was achieved on the SCProTM Level One Certification exam. Continuing education credits cannot be earned until
after the SCPro™ Level One Certification exam is passed and the credential is awarded.
Continuing education credits are the measure used to quantify the learning activities. Each continuing education
activity yields one credit per one hour the certificant is engaged in a formal learning activity. Eligible activities
toward the SCProTM Level One Certification renewal should be related to content assessed on the exam, and include
though are not limited to the following:
 CSCMP membership
 CSCMP education such as roundtable events, webinars, onsite education and the annual conference
 Online education such as the CSCMP Supply Chain Management Essentials and Quick Courses
 College courses
 Corporate training programs, e.g., those administered by employers
A certificant who fails to renew his/her certification will receive notification that he/she is no longer considered
certified and may not use the SCProTM credential in professional communications including but not limited to
letterhead, stationery, business cards, directory listings and signatures. To regain certification, the individual must
retake and pass the SCProTM Level One Examination (subject to the usual fees and provisions for testing).
Certificants are responsible for maintaining the documentation for completion of eligible education. For each
activity completed, retain the following information and report it on a form available at www.cscmp.org.
 Provider of the training
 Date(s) of the activity
 Activity agenda to validate eligible hours and content presented
 Proof of registration
 Proof of attendance, e.g., documentation illustration you were in attendance for the full program

An administrative fee ($50 members; $100 nonmembers) must be submitted (payable to CSCMP) with the
documented activities.

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SCProTM Level One Certification Status
SCProTM certificants are categorized as being one of the following status types:
Active. Eligible candidates who earn the SCProTM Level One Certification are considered active and remain active as
long as certification renewal requirements are met every three years. While an individual has an active status for
SCProTM Level One certification, that individual is authorized to display the SCProTM credential on business cards,
resumé, curriculum vitae, etc.
Expired. Certificants who fail to meet the certification renewal requirements are deemed to have an expired status
and can no longer use the SCProTM Level One designation. To regain the SCProTM Level One certification credential,
the individual must complete an Application of Eligibility, retake the SCProTM Level One certification exam and
receive a passing score on the exam. All exam fees and provisions apply.

SCProTM Level One Guidelines (rev October 2016) 13 | P a g e

 NOTES

SCProTM Level One Guidelines (rev February 2016)

NOTES