A

SUMMAR INTERNSHIP REPORT

ON
“EMPLOYEE’s WELFARE”
AT

RESHAM MAJRI, DEHRADUN

submitted towards partial fulfillment of the requirements for the award of the
degree of
“BACHELOR OF BUSINESS ADMINISTRATION”
FROM
HNB GARHWAL UNIVERSITY, SRINAGAR, UTTARAKHAND

SUBMITTED TO: SUBMITTED BY:

MISS. AKANKSHA RAWAT ANJALI RANA
(ASSISTANT PROFESSOR) BBA 2nd Year
DIMR (HR)

DOON INSTITUTE OF MANAGEMENT AND RESEARCH

9th Milestone Shyampur, Rishikesh, Uttarakhand
CERTIFICATE
 ACKNOWLEDGMENT

I take immense pleasure in making Mrs. Ashu Chanchal, our beloved Head of the Department
for having permitted me to carry out this research work.

I wish to express deep gratitude to my internal guide, Miss. Akanksha Rawat (Assistant
Professor), who had been a source of inspiration and for her able guidance and useful
suggestion, which helped me in completing research work in time.
Words are inadequate to offering my thanks to the project trainee Miss. Himani Purohit (HR
Executive) training and development
And other Heads of Department of Mochiko Shoes Pvt. Ltd, Resham Majri, Dehradun for
encouragement and cooperation in carrying out the research work.

Finally, yet importantly, I would like to express my heartfelt thanks to my beloved parents for
their blessings, my friends for their help and wishes for the successful completion of research.
 DECLARATION

The summer training project on title “Employee’s Welfare” under the guidance of Miss.
Akanksha Rawat (Assistant professor) is the original work done by me. This report has not
been submitted earlier in any other institution or course.
This is the property of the institute and use of this report without prior permission of the
institute will be considered illegal and actionable

Date: Anjali Rana

BBA 2nd year 4th semester
 EXECUTIVE SUMMARY

Welfare of employee and his family member is on effective advertising and also a method of
buying the gratitude and loyalty of employee. Employee welfare is a comprehensive term
including various services, benefits and facilities offered by the employer. The basic purpose
of labour welfare is to enrich the life of employees and keep them happy and contented.
Welfare facilities enable workers to have a richer and more satisfying life.
The study is concentrates on effectiveness of welfare programmers held in the organisation.
Data had been collected by primary methods and secondary methods of data collection. The
questionnaire had been prepared and got filled from the employees of the organisation to
calculate effectiveness and satisfactory of level of welfare facilities. The various facilities like
washing facilities, shelter, rest room, first-aid training, creches facility etc. which compose
programmed analysed and interpreted with the various statistical tools. With the objective of
finding satisfactory level of employees with the welfare program held by the organisation,
study revealed findings that, welfare facilities provided in the organization were effective but
to increase the satisfactory level of employees organization may implement the suggestions
like organisation should set up welfare organisation with a view to provide all types of facilities
at one centre and appointed welfare benefits continuously and effectively to all employee fairly.
A study of the welfare measures being provided to its employee was done. These problems
faced by the employees regarding these spheres was observed with the help of questionnaire
and an analysis of the same was carried out.
 CONTENT
S.NO TITLE

 Certificate

 Acknowledgement

 Declaration

 Executive Summary

Chapter 1: Introduction to Mochiko shoes pvt. Ltd

company
Chapter 2: Introduction to Employee Welfare

Chapter 3: Objectives of the Study

Chapter 4: Research Methodology

Chapter 5: Literature Review

Chapter 6: Data analysis and Interpretation

Chapter 7: Findings, Suggestions & Conclusion

Bibliography

Annexure (Questionnaire)
 CHAPTER – 1
INTRODUCTION TO MOCHIKO
SHOES PVT. LTD
 COMPANY PROFILE
Mochiko Shoes Private Limited is an unlisted private company incorporated on 14 August
2007. It is classified as a private limited company and is located in South Delhi, Delhi. Its
authorized share capital is INR 5.00 cr and the total paid-up capital is INR 3.37 cr.

Mochiko Shoes Private Limited's operating revenues range is INR 100 cr - 500 cr for the
financial year ending on 31March, 2021. It's EBITDA has increased by 2.11% over the
previous year. At the same time, it's book net worth has increased by 10.37 %. Other
performance and liquidity ratios are available here.

Description: The company is engaged in manufacturing of footwear such as casual, & reebok
shoes.

Products & services: Sports, casual, and reebok shoes.

Category: Manufacturer

The current status of Mochiko Shoes Private Limited is - Active.

The last reported AGM (Annual General Meeting) of Mochiko Shoes Private Limited, per our
records, was held on 30 November 2021. Also, as per our records, its last balance sheet was
prepared for the period ending on 31 March 2021.

The Corporate Identification Number (CIN) of Mochiko Shoes Private Limited is

U19115DL2007PTC166984.

The registered office of Mochiko Shoes Private Limited is at Plot 2A, First Floor KH No 294
Kehar Singh State, Saidulajb Village Lane No 2, New Delhi, South Delhi, Delhi.

Factory: Lal Tappar Industrial Area Grant, Resham Majri, Dehradun – 248140
DIRECTORS – MOCHIKO SHOES PVT. LTD.
The company has 7 directors and no reported key management personnel.
The longest serving director currently on board is Virender Awal who was appointed on 1
April, 2008. Virender Awal has been on the board for more than 14 years. The most recently
appointed director is Vineet Kaura, who was appointed on 1 June, 2020.
Anil Kumar Sahoo has the largest number of other directorships with a seat at a total of 5
companies. In total, the company is connected to 5 other companies through its directors.

DIRECTORS:
01 APRIL, 2008 – VIRENDER AWAL
26 JUNE,2008 – RAJENDER TANEJA
10 JANUARY, 2012 – ANUP RAWAT
19 JUNE, 2014 – SAMARENDRA KUMAR PARIDA
19 JUNE, 2014 – ANIL KUMAR SAHOO
04 JUNE, 2015 – MANISH AWAL
01 JUNE,2020 – VINEET KAURA
OBJECTIVES
 To cater to the requirements of the vendors for Adidas, Reebok, Puma, Decathlon and
Sketchers (quality wise, quantity wise and on-time delivery).
 Business growth with returns for our promoters as well as vendors and a fun-loving
work culture for all our employees.

STRENGTHS
 Well experienced Directors along with highly experienced team leaders in their field.
 Proud to be the factory that works for Brand & its image.
 A fresh team, eager to make their careers by learning & delivering.
 Adapting the world class latest technology.

VISION OF THE COMPANY

A world class energy entity with commitment to environment and social values.

MISSION OF THE COMPANY

 To build a world class quality conscious human force.
 To achieve zero defects in productions.
 100% customer satisfaction.
 To plan, develop and operate energy resources efficiently.

VALUE OF THE COMPANY

 Integrity and fairness in all matter.
 Respect for dignity and potential for individual.
 Ensure speed of response and strict adherence to commitment.
 Foster learning, creativity and team work.
 Loyalty and pride in the organisation.
BRAND CUSTOMER
 ADIDAS INDIA MARKETING PVT. LTD.
 REEBOK INDIA LTD.
 PUMA SPORTS INDIA PVT. LTD.
 DECATHLON SHOES.
 SKECHERS SHOES.
BRANDS
We serve
PRODUCTION HALL
WELFARE POLICY
The company follows the regulatory & statutory requirements as per the local laws and in
addition to wherever required maintains the requirements laid down by our MNC customers.
According to the minimum wages act, the employees get their salary well in time and is directly
remitted to their banks.
As good practices, we provide the following:
1. Maximum utilization of sunlight through translucent sheet.
2. Self-propelled turbo fans for exhaust of hot air.
3. Display of all statutory & regulatory requirements.
4. Healthy working environment.
5. A friendly relationship between workers & management.
6. Social & environmental affairs, accredited facility.

MILESTONES TO ACHIEVE
 To achieve production targets on time
 Zero % quality failure
 To improve delivery quality
 To improve team engagement
 Facilitate communication with stakeholders
 CHAPTER – 2
INTRODUCTION TO EMPLOYEE
WELFARE
INTRODUCTION TO EMPLOYEE WELFARE

EMPLOYEE WELFARE MEASURES – CONCEPT

“Welfare is a broad concept referring to a state of living of an individual or a group, in a
desirable relationship with the total environment, ecological, economic and social welfare
includes both the social and economic contents.

Definition of employee welfare

According to Todd “employee welfare means anything done for the comfort and
improvement, intellectual or social, of the employees over and above the wages paid which
not the necessity of the industry.

EMPLOYEE WELFARE
The Oxford dictionary defines employee welfare as “efforts to make life worth living for
workmen”. These efforts have their origin either in some stature formed by the state of in
some local customer or in a collective agreement or ion the employer’s own initiative. An
employer may voluntarily initiate labour welfare measures in his undertaking with the
following objectives.

 To win over employees’ loyalty and increase their morale.

 To combat trade uniform and socialist ideas.
 To build up stable labour force, to reduce labour turnover and absenteeism.
 To develop efficiency and productivity among employees.
 To save oneself from heavy taxes on public image.
 To make recruitment more effective.
WELFARE OF EMPLOYEE
The factories act contains provisions about welfare of employees, these are as follows.
There shall be separate and adequately screened washing facilities for the use of male and
female employee.
There shall be suitable arrangement for all employees to sit for taking rest if they are obliged
to work in a standing position.
There shall be provided the required number of first aid boxes or cupboards (at the rate of one
for every 200 employees) equipped with the prescribed contents readily available during the
working hours of the organization.

CATEGORIZATION OF EMPLOYEE SERVICE

The categorization of employee welfare is based on separating industrial welfare procedures
into three categories.
1. Voluntary
2. Statutory
3. Mutual

1) VOLUNTARY WELFARE SERVICE

 Voluntary welfare included all those activities which employer undertaking for his/her
workers on a deliberate basis.
 There are social organisation, which also undertaken voluntary welfare work.

2) STATUTORY WELFARE SERVICE

 The government enacts rules in regard to employee welfare in orders to enforcing the
minimum standard of safety and health of the factory workers.
 Employers must examine the rules relating to working circumstances, hygiene, safety,
light, drying, cleanliness etc. government has improved the statutory control of labour
welfare.

3) MUTUAL WELFARE SERVICE

 Mutual welfare is undertaking by the labour them. Some labour unions also undertaken
the accountability of workers welfare.
 Labour welfare is also classified under intra-mural actions and extra-mural behaviour.
All the service provides inside the factory premises, and later included services and
amenities outside the factory.
EMPLOYEE WELFARE SCHEME

SATUTORY WELFARE SCHEME

The factories act 1948 is the piece of legislation covering all aspects regarding factories namely
approval, licensing and registration of factory, the health, safety, inspecting, authorities,
welfare conditions, working hours, employment of workers- young and adult, penalties and
annual leaves. According to factories act 1948 under (section 42 to 50) deals with welfare of
workers.
1. Washing facilities. All factories should provide proper and adequate washing Facilities
for the workers of the factory.
2. Facilities for sitting. There should be proper sitting and standing position for the
workers inside the factories.
3. First- aid appliance. In every factory there should be a proper maintenance of first-aid
box with proper medicines which are prescribed as the factory needs.
4. Creches. In factory where in more than 30 women are employed suitable rooms are
required to be maintained for the children under the age of 6 years of the women
workers.

NON- STATUTORY WELFARE SCHEME

1. Maternity and adaption leave. Employee can take motherhood leave or acceptance
leave. There are many companies who are providing paternity leave.
2. Harassment policy. There are some policies which are made by the organisation itself
to protect their employees from any kind of harassment.
3. Mede-claim insurance scheme. Many companies are provided health insurance for
employee as well as their family. This can be claimed by the employee any health-
related emergency.
4. Flexi- time. Flexi-time is concepts where companies are giving the work duration in
shift that will help the employees are choosing the shift according to their convenience.

WELFARE AND AMENITIES WITHIN THE ESTABLISHMENT

1. Washing facilities
2. Rest shelters and canteens
3. Arrangement for drinking water
4. Health service including occupation safety
5. Administrative arrangements within a plant to look after welfare.

WELFARE OUTSIDE THE ESTABLISHMENT

1. Maternity benefits
 2. Social insurance measures, including gratuity, pension, provident fund and
rehabilitation
3. Medical facilities, including programs for physical fitness and efficiency, family
planning and child welfare.
4. Education facilities including adult education.
5. Housing facilities
6. Other programmers for the welfare of women, youth and children
7. Transport to and from the place of work

FEATURES OF EMPLOYEE WELFARE

1. Employee welfare includes various facilities, services and amenities provided to
workers for improving their health, efficiency, economic betterment and social status.
2. Welfare measures are in addition to regular wages and other economic benefits
available to workers due to legal provisions and collective bargaining.
3. Employee welfare benefits are given to all the employees of the organisation
irrespective of any criteria or without any discrimination
4. The purpose of employee welfare is to bring about the development of the whole
personality of the workers to make a better workforce.
5. This is positive cost incurred by an employer to finance employee benefit.
 CHAPTER – 3
OBJECTIVES OF THE STUDY
 OBJECTIVES OF THE STUDY

 To study the employee welfare measures provided by the mochiko shoes pvt.ltd.
 To understand the various welfare measures provided in the company.
 To know the satisfaction level of the employees in the welfare offered
 To measure the facilities offered in the other benefits like health and safety schemes.
 To find out the expectations of employees from management.
 To understand whether the welfare schemes will motivate the employees towards work.
 CHAPTER – 4
RESEARCH METHODOLOGY
 RESEARCH METHODOLOGY

PURPOSE
The purpose of this study was to study the “Employee welfare in Mochiko shoes pvt. Ltd,
Lal Tappar Dehradun”.

METHODOLOGY OF THE STUDY

Research type – Descriptive Research
Research instrument – Questionnaire
Type of questionnaire – Close ended questions
Sampling unit – Employees of Mochiko shoes company
Sampling method – Random / Convenience sampling
Contact method – Face to face interaction, telephonic interviews
Sampling area – Lal Tappar & region

RESEARCH DESIGN
Research design used in project is descriptive.

QUESTIONNAIRE PREPARATION
Questionnaire is prepared by taking the help of the Likert scale & Close ended questions.

DATA ANALYSIS
In this step, after the data has been collected, the data are analyzed using Microsoft Office.

REPORT PREPARATION
This is the final step of the research. In this step, the description of the whole research work is
written, and several observations, suggestions and conclusions represented in a specific
manner.
Data collection sources

Data collection methods

Primary data: This was collected with the help of questionnaire through face to face
interaction an via phone calls.
Secondary data: This data was collected with the help of brochure, journals, governments
websites and internet.
Common sources of secondary data include: -
I. Books, articles and documentaries that synthesize information on a topic.
II. Encyclopedia and textbooks that summarize information and ideas.
III. Reviews and essays that evaluate or interpret something.

SAMPLE SIZE
The sample size used in the study is of 50 respondents.

SCOPE OF THE STUDY

The study covers the awareness about the Employee welfare in Mochiko shoes company,
Dehradun.
 CHAPTER – 5
LITERATURE REVIEW
 LITERATURE REVIEW
The literature review has been split into the following areas, so as to facilitate easy reading and
understanding:
1. Indian researcher studies
2. Western researcher studies

1. Indian researcher studies

Naveen and Madhavi (2017) analysed the different dimensions of labour welfare
measures and satisfaction levels of employees. This study helps to improve the welfare
schemes in N.T.P.S Ibrahimpatnam. The data was collected through well-structured
questionnaire. Primary and secondary sources have been used as source of data.
Percentage analysis and mean square method has been used for data analysis.

Ramya et al., (2016), discussed the factors of employee satisfaction and understanding
of various welfare benefits offered by the company to keep workers happy, as well as the
effect of welfare facilities on worker satisfaction. Johri and Mehrotra (2014), says that
voluntary welfare measure should be given to employees. They examine the level of
awareness of various welfare measures by the employees.

Bharti and Kumar (2013), says that there is a link between welfare measures and
employee satisfaction. His study also examines on welfare benefits and employee
satisfaction. Mohan &Panwar (2013), conducted a study about employee welfare schemes
prevalent in retail stores in the Udaipur region. Their studies not only give information
about intra-mural facilities but also extra-mural facilities. Its goal is to explore the retail
sector which creates innovative concepts to attract and retain talented employees over a
long period of time.

Chaudhary (2011) identifies the employee welfare measures in Indian railways. The
study analysed those insufficient financial resources is main reason given by railways for
providing welfare measures to customers. From the study, it suggests that railways should
reduce the cost of social burden and apply government royalties to improve benefits.
Venugopal & Usha (2011) conducted a study in the Chittoor industry to learn more about
the welfare program already implemented by the industry. In doing so, they want to assess
the overall level of satisfaction with welfare programs. The study aims to correlate
statutory and non-statutory social protection activities in industry and to establish a
relationship between the social assistance and their impact.
2. Western researcher studies
Manzini and Gwandure (2018), conducted a staff well-being study that was used by
various organizations like an approach to improve employee efficiency. Particularly in
mobile segment industry, occupation associated issues will affect the value of life of
staff& their work.

Loen (2017) says that it is the duty of an employer to develop compliance and due
diligence. Apart from operational risk the employer has legal and financial justification
for monitoring welfare. To measure welfare conditions, the use of benchmark
methodology has been adopted. The employer is responsible for employee welfare.

Aguilar (2016), who has conducted a study of restaurant management techniques and
their operations, explained that managing employees by owning and managing a business
restaurant does not mean it has to be done perfectly. As the maximum manager of the
institution, the employer must consider all areas where the creation of employers could
work effectively. However, the well-being of workers is already very important today, as
the employer should never overlook or take for granted by the employer.

Mathew (2011) ¸ argued that employee welfare measures are an incentive to employee
motivation, it not only increases the workers' efficiency but to solve unique organizational
issues that will ultimately leads for high performance and thus increases levels of
employee productivity service delivery in an organization.

Menezes and Kelleher (2011), says that flexible programming as a work arrangement
that allows employees to plan their working time. Flexibility planning is an advantage for
the 20 employees, which contributes to the preservation of a qualified person. It meets the
needs of individual’s resources which increase their hard work to decrease absenteeism
and finally improves employment satisfaction.

White (2005), argues that the influence of trade unions on administration practices is
toward lowering the labour overheads, setting up effective work systems and establish
employee welfare arrangements. In terms of non-union work, trade unions have practices
that are consistent with the results of "mutual gains".

Finger (2005) says that that it is possible to improve the morale and spirit of employees
by addressing moral issues. Measures to protect workers includes housing, medical,
recreational, library facilities, among others with the hope of making a profit & increases
the satisfaction level of an employee.
 CHAPTER – 6
DATA ANALYSIS AND
INTERPRETATION
 DATA ANALYSIS AND INTERPRETATION

Question 1: Are you satisfied with the washing facilities provided at workplace?

S.no Washing facilities provided at No. of respondents % Of respondents

workplace

1 No at all satisfied 6 12

2 Moderately satisfied 11 22
3 Neutral 9 18
4 Satisfied 17 34
5 Highly satisfied 7 14

Total 50 100

Washing facilities provided at work place

14% 12%

22%

34%

18%

not at all satisfied moderately satisfied neutral satisfied highly satisfied

Interpretation:
Above data shows that 34% respondents are satisfied with the washing facilities provided at
workplace whereas 22% respondents are moderately satisfied, 18% respondents are neutral,
14% respondents are highly satisfied, and 12% respondents are not at all satisfied.
Question 2: Are you satisfied with cleanliness and hygiene conditions maintained at the
drying facility?

S.no Cleanliness and hygiene No. of respondents % Of respondents

condition maintained at the
drying facility

1 Not at all satisfied 10 20

2 Moderately satisfied 12 24
3 Neither satisfied nor unsatisfied 3 6

4 Satisfied 18 36
5 Highly satisfied 7 14
Total 50 100

Cleanliness and hygiene condition

14%
20%

36% 24%

6%

Not at all satisfied Moderately satisfied Neither satisfied nor unsatisfied

Satisfied Highly satisfied

Interpretation:
Above data shows that 36% respondents are satisfied with cleanliness and hygiene conditions
maintained at the drying facility provided at workplace, 24% respondents are moderately
satisfied, 20% respondents are not at all satisfied, 14% are highly satisfied and 6% are neither
satisfied nor unsatisfied.
Question 3: Are you satisfied with the sitting facilities provided at workplace?

S.no Sitting facilities provided at No. of respondents % Of respondents

workplace

1 Not at all satisfied 3 6

2 Moderately satisfied 11 22
3 Neither satisfied nor unsatisfied 7 14
4 Satisfied 22 44
5 Highly satisfied 7 14
Total 50 100

Sitting faciities provided at workplace

6%
14%

22%

44% 14%

not at all satisfied moderately satisfied neither satisfied nor unsatisfied

satisfied highly satisfied

Interpretation:
Above data shows that 44% respondents are satisfied with the sitting facilities provided at
workplace whereas, 22% respondents are moderately satisfied, 14% respondents are neither
satisfied nor unsatisfied, 14% are highly satisfied and 6% respondents are not at all satisfied.
Question 4: Are you satisfied with the work of supervisor who takes care of the first-aid
kits & checks the quality of contents in it?
S.no Work of supervisor who takes No. of respondents % Of respondents
care of the first-aid kits & checks
the quality of contents

1 Not all satisfied 0 0

2 Moderately satisfied 6 12

3 Neither satisfied nor unsatisfied 4 8

4 Satisfied 19 38
5 Highly satisfied 21 42
Total 50 100

Work of supervisor who takes care of the

first-aid kits & checks the quality of
contents in it
0%
12%

8%

42%

38%

not at all satisfied moderately satisfied

neither satisfied nor unsatisfied satisfied
highly satisfied

Interpretation:
Above data shows that 42% respondents are highly satisfied with the work of supervisor who
takes care of the first-aid kits & checks the quality of contents in it, 38% respondents are
satisfied, 12% respondents are moderately satisfied, 8% are neither satisfied nor unsatisfied
and 0% respondents are not at all satisfied.
Question 5: Are you satisfied with the first-aid facilities are available in workplace?
S.no First-aid facilities are available No. of respondents % Of respondents
in workplace

1 Not at all satisfied 1 2

2 Moderately satisfied 5 10
3 Neither satisfied nor unsatisfied 4 8
4 Satisfied 19 38
5 Highly satisfied 21 42
Total 50 100

First-aid facilities are avilable in workplace

2%
10%

8%
42%

38%

not at all satified moderately satisfied

neither satisfied nor unsatisfied satisfied
highly satisfied

Interpretation:
Above data shows that 42% respondents are highly satisfied with the first-aid facilities
available in the workplace whereas, 38% respondents are satisfied, 10% are moderately
satisfied, 8% are neither satisfied nor unsatisfied, and 2% respondents are not at all satisfied.
Question 6: Are you satisfied with the canteen’s facilities are available in workplace?
S.no Canteen facilities are available No. of respondents % Of respondents
in workplace

1 Not at all satisfied 5 10

2 Moderately satisfied 6 12

3 Neither satisfied nor unsatisfied 7 14

4 Satisfied 20 40

5 Highly satisfied 12 24

Total 50 100

Canteen facilities are available in work place

10%
24%
12%

14%

40%

not at all satisfied moderately satisfied neither satisfied nor unsatisfied

satisfied highly satisfied

Interpretation:
Above data shows that 40% respondents are satisfied with the canteen’s facilities are available
in workplace whereas, 24% respondents are satisfied, 14% are neither satisfied nor unsatisfied,
12% are moderately satisfied, and 10% respondents are not at all satisfied.
Question 7: Are you satisfied with the shelter facilities are available in workplace?

S.no Shelter facilities are available in No. of respondents % Of respondents

workplace

1 Not at all satisfied 5 10

2 Moderately satisfied 5 10
3 Neither satisfied nor unsatisfied 10 20
4 Satisfied 19 38
5 Highly satisfied 11 22
Total 50 100

Shelter facilities are available in work place

10%
22%
10%

20%

38%

not at all satisfied moderately satisfied neither satisfied nor unsatisfied

satisfied highly satisfied

Interpretation:
Above data shows that 38% respondents are satisfied the shelter facilities are available in
workplace whereas, 22% are highly satisfied, 20% are neither satisfied nor unsatisfied, 10%
respondents are moderately satisfied and 10% are not at all satisfied.
Question 8: Are you satisfied with the rest room facilities are available in workplace?

S.no Rest room facilities are No. of respondents % Of respondents

available in workplace

1 Not at all satisfied 1 2

2 Moderately satisfied 6 12
3 Neither satisfied nor unsatisfied 7 14
4 Satisfied 25 50
5 Highly satisfied 11 22
Total 50 100

Rest room facilities are available in

workplace
2%
12%
22%

14%

50%

not at all satisfied Moderately satisfied

neither satisfied nor unsatisfied satisfied
highly satisfied

Interpretation:
Above data shows that 50% respondents are satisfied with the rest room facilities are available
in workplace whereas 22% respondents are highly satisfied, 14% are neither satisfied nor
unsatisfied, 12% respondents are moderately satisfied and 2% are not at all satisfied.
Question 9: Are you satisfied with the lunch room facilities are available in workplace?

S.no Lunch room facilities are No. of respondents % Of respondents

available in workplace

1 Not at all satisfied 2 4

2 Moderately satisfied 6 12

3 Neither satisfied nor unsatisfied 7 14

4 Satisfied 26 52

5 Highly satisfied 9 18

Total 50 100

Lunch room facilities are available in work

place
4%
18% 12%

14%

52%

not at all satsfied moderately satisfied neither satified nor unsatisfied

satisfied highly satisfied

Interpretation:
Above data shows that 52% respondents are satisfied with the lunchroom facilities are available
in workplace whereas 18% are highly satisfied, 14% are neither satisfied nor unsatisfied, 12%
are moderately satisfied and 4% respondents are not at all satisfied.
Question 10: Are you satisfied with the creches facilities available in workplace?

S.no Creches facilities available in No. of respondents % Of respondents

workplace

1 Not at all satisfied 5 10

2 Moderately satisfied 4 8
3 Neither satisfied nor unsatisfied 7 14
4 Satisfied 19 38
5 Highly satisfied 15 30
Total 50 100

Creches facilities available in work place

10%

30% 8%

14%

38%

not at all satisfied moderately satisfied neither satisfied nor unsatisfied

satisfied highly satisfied

Interpretation:
Above data shows that 38% respondents are satisfied with the creches facilities available in
workplace whereas 30% are highly satisfied, 14% are neither satisfied nor unsatisfied, 10%
respondents are not at all satisfied and 8% respondents are moderately satisfied.
Question 11: Satisfaction towards welfare activities conducted by the company.

S.no Satisfaction towards welfare No. of respondents % Of respondents

activities

1 Strongly disagreed 0 0
2 Disagreed 3 6
3 Neutral 2 4
4 Agreed 5 10
5 Strongly agreed 40 80
Total 50 100

Satisfaction towards welfare activities

0% 6%
4%

10%

80%

strongly disagreed disagreed neutral agreed strongly agreed

Interpretation:
Above data shows that 80% respondents are strongly agree, 10% are agreed, 6% are disagreed,
4% are neutral and 0% respondents are strongly disagreed with welfare activities provided by
the company.
Question 12: Are you satisfied with the training programs provided to you?
S.no Satisfaction level of the No. of respondents % Of respondents
training program

1 Yes 40 80

2 No 10 20

Total 50 100

Satisfaction level of the training program

20%

80%

yes no

Interpretation:
Above data shows that 80% respondents are satisfied with the training programs provided to
them, whereas 20% respondents are not satisfied.
 Chapter – 7
FINDINGS, SUGGESTIONS,
LIMITATION, CONCLUSION
 FINDINGS
The welfare facilities, which are organized by the management, are well known to the workers
and all about the respondents are satisfied with the majority welfare facility expect the few
mentioned below. But the only compliant is that transportation and canteen facility which is
essential for them. I have pointed out the positive and negative points of the welfare facilities
as follows.

 From the study it was found that 34% employees are satisfied with respect of the
washing facilities provided at workplace.
 From the study it was found that 36% employee are satisfied with cleanliness and
hygiene condition maintained at the drying facilities provided at workplace.
 It was found 44% employees are satisfied with respect sitting facilities provided at
workplace.
 It was found that majority of 42% of the employees are highly satisfied with respect
work of supervisor who takes care of the first-aid kits & check the quality of contents
in it provided at workplace.
 From the study it was found that 42% employee are highly satisfied with the first-aid
facilities available in the workplace.
 From the study it was found that 40% of employees are satisfied with respect canteens
facilities are available in workplace.
 From the study it was found that 50% employees are satisfied with respect rest room
facilities are available in workplace.
 It was found 38% employee are satisfied the shelter facilities are available in workplace.
 From the study it was found that 50% employees are satisfied with the rest room
facilities are available in workplace.
 From the study it was found that 52% employees are satisfied with the lunchroom
facilities are available in workplace.
 It was found that 38% employees are satisfied with the creches facilities available in
workplace
 From the study it was found that 80% employees are strongly agree with the welfare
activities provided by the company.
 From the study it was found that 80% employees are satisfied with the training
programs provided to them.
 SUGGESTIONS
The researcher listed out the following suggestion after analysing the main findings of this
research study.
 Regarding canteen facility better quality of food, and adequate space, should be
provided by the management. The canteen cleanliness must be maintained properly.
 In my opinion company should provide transportation facility to contract worker by
taking the fare of the bus.
 Some workers complained about the rest room in the company is not so good it should
be kept clean and comfortable in rest period.
 The management shall conduct regular meetings and allow the employees to participate
in it. It will help to improve the employee employer relationship.
 LIMITATION OF THE STUDY
 Only the domestic market is the focus of this study.
 We have not studied the complete welfare factors.
 The analysis is completely based on the information provided by the employees and hence
could be biased.
 Taking appointment of the respondents became a little difficult.
 Limited time frame of 60 days was only available for the research, therefore findings may
vary.
 CONCLUSION

Employee welfare is an important function in a business. Effective utilization of other factor

for production depends on the human factor. The worker spends more than a quarter of his life
in his workplace. Therefore, the worker has the right to demand that the condition under which
he works should be reasonable and provides proper safeguard for their life and health. The
amount of dedication, quality of work, commitment to the organization, moralized are all
determined by the type and amount of welfare a work receives. From the above study I
understood the how the employee welfare factors play important role in employees’ life.
Satisfaction benefits an employee gained from the organization leads to higher satisfactory
level in terms of achieving organisational goal.
The project was basically done to find out satisfaction level of workers regardings the welfare
measures provided to them, with this also company aware about the employee’s dissatisfaction
with some welfare measures and give them appropriate suggestions to it.
Employee welfare measures are advocated to maintain the manpower both physically and
mentally. The study shows that there is ‘clustering of respondents’ opinion in the satisfactory
region regarding the level of satisfaction of welfare measures. This says that the majority of
workers are satisfied with welfare measures.
 BIBLIOGRAPHY

Websites
 http://www.alert-software.com
 http://www.yourartical.com
 http://en.m.wikipedia.org
 http://www.slideshare.net
 www.managementstudyguide.com

 K. Aswathapa, Human Resources and personnel management

 Krishnaveni, R (2009). “Human resource development”

 Saiyadain, Miza. S. (1988). “Human resource management”

 ANNEXURE

Question 1: Are you satisfied with the washing facilities provided at workplace?

a) Yes
b) No

Question 2: Are you satisfied with cleanliness and hygiene conditions maintained at the drying
facility?
a) Yes
b) No

Question 3: Are you satisfied with the sitting facilities provided at workplace?
a) Yes
b) No

Question 4: Are you satisfied with the work of supervisor who takes care of the first-aid kits &
checks the quality of contents in it?
a) Yes
b) No

Question 5: Are you satisfied with the first-aid facilities are available in workplace?
a) Yes
b) No

Question 6: Are you satisfied with the canteen’s facilities are available in workplace?
a) Yes
b) No

Question 7: Are you satisfied with the shelter facilities are available in workplace?
a) Yes
b) No

Question 8: Are you satisfied with the rest room facilities are available in workplace?
a) Yes
b) No
Question 9: Are you satisfied with the lunchroom facilities are available in workplace?
a) Yes
b) No

Question 10: Are you satisfied with the creches facilities available in workplace?

a) Yes
b) No

Question 11: Satisfaction towards welfare activities conducted by the company.

a) Yes
b) No

Question 12: Are you satisfied with the training programs provided to you?

a) Yes
b) No