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Qoala Study Case - UX Researcher
Qoala Study Case - UX Researcher
There’s no
specific campaign/promotion done to promote this new product.
With the term life product launching, the product team would like to gain more understanding
about the current trend of sales. The product team asked the Data Analyst team to provide
these data points:
*Total app visit: Number of user who visited Qoala app at that month
*Total category page visit: number of users who visited category term life only (we do have several insurance
category)
Total booked: Total of users who fill out the personal information needed and submit it to Qoala.
*Total policy issuance: number of users who successfully made a payment to buy term life insurance
1. List down all the hypothesis that you have about the data given above. > what does the data
imply?
2. Create a research proposal for the product team to understand more about the problem thus
the solution can increase transaction behaviors.
3. Propose any type of research methodologies as you see fit.
4. Propose also the discussion guide based on the research methodology.
You are expected to present those points as a final stage of the recruitment process. That will be a
role play at the time you present your proposal (you will be acting as a researcher, and us - the
interviewer will be the research participants). Please download the Qoala application to
understand the journey and enrich your analysis.