Your Personal Health Buddy

Secure Sign In

Medi Assist | All Rights Reserved

Get the MediBuddy App

Go to your IOS or Android play store and download the MediBuddy

App on your smartphone or,

Scan the QR code to get the App or,

Give us a missed call on 1800 3010 1696 and we'll SMS the download
link to your smartphone

Medi Assist | All Rights Reserved

Sign In

1. Register your mobile number on Oracle OIM

2. Enter your username: E.g.
John.x.Smith@Oracle.com
3. Click on next
4. This shall direct you to Oracle SSO page
5. Two Factor Authentication: Use your SSO and
OTP from OIM to login

Medi Assist | All Rights Reserved

Sign In…Contd.

You are now logged in

Medi Assist | All Rights Reserved

Check the status of your claim

Click the Claims tile to view claims

Medi Assist | All Rights Reserved

Check the status of your claim

50XXXXXXXX79

Click to see details

1201XX/120XX/2015/A0014XX-05

Medi Assist | All Rights Reserved

Go Through FAQs

Click the FAQ link

Medi Assist | All Rights Reserved

Go Through FAQs…Contd.

Browse through various categories of FAQs

Click the FAQ link

Medi Assist | All Rights Reserved

View a list of Network Hospitals

Click the Hospitals tile to check hospitals near by

Medi Assist | All Rights Reserved

View a list of Network Hospitals
…Contd.

Enable your location

Network hospitals location wise

Medi Assist | All Rights Reserved

Carry your e-card wherever you go

Click the E-Card tile to view and download

Medi Assist | All Rights Reserved

Choose from a range of Infiniti packages

Click the Infiniti tile

Medi Assist | All Rights Reserved

Choose from a range of Infiniti packages…
Contd.

Health Tips

Browse through the various packages available

Medi Assist | All Rights Reserved

Choose from a range of Infiniti packages…
Contd.

Health Tips

Enter your personal details

Browse through the various packages available

Medi Assist | All Rights Reserved

Choose from a range of Infiniti packages…
Contd.
Health Tips

Enter your personal details

Select your preferred medical centre

Select your preferred date and time

Browse through the various packages available Click Book Appointment

Medi Assist | All Rights Reserved

Choose from a range of Infiniti packages…
Contd.

Click Book Appointment

Once the appointment is confirmed, you will get an SMS alert and an email reminder

Medi Assist | All Rights Reserved

Access your health records on-the-go

Click the Records tile

Medi Assist | All Rights Reserved

Access your health records on-the-go…
Contd.

Click to Send mail / Download

Medi Assist | All Rights Reserved

Send prior intimation for quick TAT

Send intimation for raising a reimbursement

You can only intimate reimbursement on the MediBuddy app,

you are required to submit the claim form along with all
documents on the portal and original physical documents to be
submitted at your help desk or couriered to Medi Assist Office

Medi Assist | All Rights Reserved

Send prior intimation for quick TAT… Contd.
Provide details of your hospitalization
Indicate your network hospital
Click Intimate
List of documents to be submitted online:
 Discharge Summary
 Final bill with break up
 Prescription for Pharmacy &
Investigation
 Investigation reports & bills
 Pharmacy bills
 Any cash paid receipts
 Sticker in case of implants
 Duly fill & attach reimbursement claim
form Claim Form
 Cancelled cheque
 Government photo id, Medi Assist id,
Emp id or Policy copy
* In case claimed amount is more than 1
lakh, address proof to be submitted
* Documents in bold are to be submitted
in original only
* Non Medical Expense & co-pay (if any)
shall not be paid.
Medi Assist | All Rights Reserved
eCashless

You start planning your hospitalization using

1 your smartphone ahead of date of admission.

You choose your preferred network hospital

2 and room type

The hospital receives your request and enters

3 the estimate cost of treatment
Click eChashless tile

Medi Assist issues a provisional, passcode-

protected preauthorization to the hospital
4 based on the details / estimates provided by you
and the hospital

Medi Assist | All Rights Reserved

eCashless…Contd.
How you benefit

 The most convenient, and yet fully

secure, way to plan a cashless
hospitalization
You receive a secure passcode via SMS; this is
 Lower cost of care as a result of 5 also made available on your app.
planning – Medi Assist helps you
opt for preferred tariffs on a wide
range of treatments On the date of admission, you present your
 A truly green channel experience - 6 passcode at the insurance desk to “unlock” the
provisional preauthorization.
you reserve your room in advance
and have practically no wait time
at the hospital at the time of
admission The provisional preauthorization becomes a
valid approval only after the passcode is
 Full visibility into the status of 7 validated and the hospital obtains your ID proof
your request, anytime, anywhere, and signatures on the preauthorization form.
with your app

Medi Assist | All Rights Reserved

MediBuddy | Health Tips

Daily Health Tip

Medi Assist | All Rights Reserved

 Visit www.medibuddy.in from your mobile browser!

Have a question? Write to us!

Medi Assist Healthcare Services Pvt. Ltd.
4th Floor, Tower D, IBC Knowledge Park, Bannerghatta Road, Bengaluru 560 029
Tel: +91 80 4969 8000
info@mahs.in | www.mahs.in

© 2018 Medi Assist. All rights reserved.

“This document and information contained herein is owned by Medi Assist. The contents, information, trademarks, art work, text, video, audio, or picture (collectively hereinafter
referred as "materials") are the proprietary material of Medi Assist and are protected by applicable laws, including logos, trademarks, copyrights laws and all ownership and other
rights in relation to the contents of the material vest with Medi Assist. Data contained in this document serves informational purposes only. Some of the illustrations indicated in this
document are only for informational purposes and may not have relation to Medi Assist’s products or services. These materials are subject to change without notice. Any use of such
materials, including any copying, reproduction, modification, sale, distribution, transmission, republication, downloading, display, posting, performance, or other exploitation thereof
by any means or medium without the prior written permission of Medi Assist is strictly prohibited. Medi Assist does not advise or cause you to rely on the contents of the material and
you are required to obtain separate and independent advise on the contents and any reliance on, application or use of the same. Failure to abide by this disclaimer may result in legal
action. Medi Assist shall in no event be held liable to any party for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly
from any use of this material, which is provided as is, and without warranties.”

Medi Assist | All Rights Reserved