CVCHD

Tuguegarao City, Cagayan 3500.

Technical support Report from 01/04/2023 12:00:00 AM to 31/05/2023 11:00:00 PM

Technical Support Count

AIRHAN GONZALES 0
ALLAVUN, ELVINCE 2
BALUBAL, FIL-DOMINICK B. 1
BAYANI JAY 2
Charls Derwin Carag 3
Corazon T. Tumaliuan 0
DOH 0
GARCIA, VAUGHN JEDRY P. 0
Jayvee Siuagan 2
Karla Catherine Baquiran 0
MACARUBBO, CHRISTINE VALERIE 18
PATRICK ANGELO NEGRE 1
Reyzy Tobias 1
Royland Badua 1
SANTIAGO, KRISTIAN ANGELO D. 0
Shella Marie Corpuz 9
TUMALIUAN, CORAZON T. 0
Vince Calimag 1
YAMBAYA. KATE HONEYLEI. 0

Department Category Issues Status Created At Duration Remarks

AIRHAN GONZALES

ALLAVUN, ELVINCE
2589 TAGUINOD, GRETCHEN C.
MSD/TRAINING NETWORK
2596 Natividad, Gary T. RESU
BALUBAL, FIL-DOMINICK B.
2617 ALLAVUN, MANNILYN D.
LHSD
BAYANI JAY
2618 LAPUZ, ALICE M. MSD/BUDGET
2619 LAPUZ, ALICE M. MSD/BUDGET
Charls Derwin Carag
2585 mark baquiran MSD/ACCOUNTINGHARDWARE
2590 PAULINE AQUINO COA
2593 PAMBID, PABLO P. MSD/BUDGET
No internet connection
closed 11/04/2023 09:24 AM 09:57AM-09:58AM (0:00:51) no internet connection
TELECONFERENCING
SCHEDULE LINK MEETING
closed 24/04/2023 09:38 AM 02:45PM-02:49PM (0:03:30) scheduled meeting
TELECONFERENCING
SCHEDULE LINK MEETING
closed 29/05/2023 11:18 AM 01:02PM-01:11PM (0:08:56) done
SOFTWARE LAPTOP/PC REFORMAT closed 29/05/2023 01:26 PM 01:26PM-01:26PM (0:00:32) Installed windows 10
SOFTWARE Microsoft Activationclosed 29/05/2023 01:27 PM 01:28PM-01:28PM (0:00:26) Activated
Special Maintenance Request
closed 04/04/2023 08:16 AM 08:16AM-08:46AM (-1:29:27) Reset epson l405 printer
HARDWARE Printer Repair closed 11/04/2023 03:03 PM 03:03PM-03:04PM (0:00:51) Reset epson L5190
HARDWARE Special Maintenance Request
closed 17/04/2023 11:09 AM 11:09AM-11:10AM (0:00:37) change cmos

I
Page
 CVCHD
Tuguegarao City, Cagayan 3500.
Technical support Report from 01/04/2023 12:00:00 AM to 31/05/2023 11:00:00 PM

Department Category Issues Status Created At Duration Remarks

Corazon T. Tumaliuan

DOH

GARCIA, VAUGHN JEDRY P.

Jayvee Siuagan
2611 Jayveev Siuagan MSD/ICT HARDWARE Could be hard disk failing
closed 26/05/2023 10:08 AM 10:10AM-10:10AM (0:00:46) Upgraded to Solid State
2624 Lavinia Liban RESU SOFTWARE LAPTOP/PC REFORMAT closed 30/05/2023 10:44 AM 10:46AM-10:47AM (0:00:51) upgrade to SSD
Karla Catherine Baquiran

MACARUBBO, CHRISTINE VALERIE

2601 ALLAVUN, MANNILYN D.
LHSD TELECONFERENCING
SCHEDULE LINK MEETING
closed 04/05/2023 09:56 AM 02:57PM-02:58PM (0:00:46) Created meeting link.
2602 Glorie Marie GuzmanRVOC TELECONFERENCING
SCHEDULE LINK MEETING
closed 05/05/2023 11:53 AM 02:58PM-02:58PM (0:00:11) Created meeting link.
2603 Natividad, Gary T. RESU TELECONFERENCING
SCHEDULE LINK MEETING
closed 12/05/2023 10:51 AM 11:39AM-11:42AM (0:03:11) Updated link. Re schedul
2604 Natividad, Gary T. ORD TELECONFERENCING
SCHEDULE LINK MEETING
closed 12/05/2023 02:20 PM 02:47PM-02:47PM (0:00:24) Updated schedule.
2605 Jhon Kenneth CarlosHEMS TELECONFERENCING
SCHEDULE LINK MEETING
closed 15/05/2023 08:06 AM 05:01PM-05:01PM (0:00:20) Created meeting link.
2606 Natividad, Gary T. ORD TELECONFERENCING
SCHEDULE LINK MEETING
closed 16/05/2023 09:27 AM 09:32AM-09:33AM (0:00:19) Created link.
2607 COLLAB/ TBLAB TBLAB TELECONFERENCING
SCHEDULE LINK MEETING
closed 17/05/2023 02:13 PM 02:23PM-02:24PM (0:00:26) Created link.
2608 Rhoda Baralin MSD/RECORDS TELECONFERENCING
SCHEDULE LINK MEETING
closed 17/05/2023 02:48 PM 02:51PM-02:51PM (0:00:26) Created link.
2609 TAGUINOD, GRETCHEN C.
MSD/TRAINING TELECONFERENCING
SCHEDULE LINK MEETING
closed 18/05/2023 08:53 AM 09:15AM-09:15AM (0:00:16) created link.
2610 TAGUINOD, GRETCHEN C.
MSD/TRAINING TELECONFERENCING
SCHEDULE LINK MEETING
closed 19/05/2023 02:47 PM 03:43PM-03:44PM (0:00:16) DONE
2613 Glorie Marie GuzmanRVOC TELECONFERENCING
SCHEDULE LINK MEETING
closed 29/05/2023 09:55 AM 10:12AM-10:12AM (0:00:27) CREATED
2614 Glorie Marie GuzmanRVOC TELECONFERENCING
SCHEDULE LINK MEETING
closed 29/05/2023 09:57 AM 10:12AM-10:12AM (0:00:13) CREATED
2615 Glorie Marie GuzmanRVOC TELECONFERENCING
SCHEDULE LINK MEETING
closed 29/05/2023 09:59 AM 10:12AM-10:13AM (0:00:34) CREATED
2616 Glorie Marie GuzmanRVOC TELECONFERENCING
SCHEDULE LINK MEETING
closed 29/05/2023 09:59 AM 10:13AM-10:13AM (0:00:13) CREATED
2617 ALLAVUN, MANNILYN D.
LHSD TELECONFERENCING
SCHEDULE LINK MEETING
closed 29/05/2023 11:18 AM 01:02PM-01:11PM (0:08:56) done
2620 Glorie Marie GuzmanRVOC TELECONFERENCING
SCHEDULE LINK MEETING
closed 29/05/2023 04:36 PM 09:05AM-09:40AM (0:34:36) done.
2621 RODRIGUEZ, MA. RONALYN
LHSDJOSEFA G. TELECONFERENCING
SCHEDULE LINK MEETING
closed 30/05/2023 08:54 AM 09:05AM-09:40AM (0:35:01) done
2622 RODRIGUEZ, MA. RONALYN
LHSDJOSEFA G. in progress 30/05/2023 08:55 AM 09:05AM-08:00AM (1:54:07)

PATRICK ANGELO NEGRE

2623 Rhoda Baralin MSD/RECORDS TELECONFERENCING
SCHEDULE LINK MEETING
closed 30/05/2023 10:33 AM 10:39AM-10:39AM (0:00:43) TWG Evaluation Surgicom
Reyzy Tobias
2589 TAGUINOD, GRETCHEN C.
MSD/TRAINING NETWORK No internet connection
closed 11/04/2023 09:24 AM 09:57AM-09:58AM (0:00:51) no internet connection
Royland Badua
2593 PAMBID, PABLO P. MSD/BUDGET HARDWARE Special Maintenance Request
closed 17/04/2023 11:09 AM 11:09AM-11:10AM (0:00:37) change cmos

II
Page
 CVCHD
Tuguegarao City, Cagayan 3500.
Technical support Report from 01/04/2023 12:00:00 AM to 31/05/2023 11:00:00 PM

Department Category Issues Status Created At Duration Remarks

SANTIAGO, KRISTIAN ANGELO D.

Shella Marie Corpuz

2586 Natividad, Gary T. RESU TELECONFERENCING
SCHEDULE LINK MEETING
overdue/closed05/04/2023 08:34 AM 08:51AM-08:51AM (0:00:15) done
2587 Natividad, Gary T. RESU TELECONFERENCING
SCHEDULE LINK MEETING
overdue/closed05/04/2023 08:34 AM 08:51AM-08:52AM (0:00:16) done
2588 Natividad, Gary T. RESU TELECONFERENCING
SCHEDULE LINK MEETING
overdue/closed05/04/2023 08:39 AM 08:52AM-08:52AM (0:00:10) done
2591 TAGUINOD, GRETCHEN C.
MSD/TRAINING TELECONFERENCING
SCHEDULE LINK MEETING
closed 12/04/2023 11:51 AM 02:40PM-02:40PM (0:00:11) done
2592 ANGELICA C. CORDON-DE
LHSD
LEON TELECONFERENCING
SCHEDULE LINK MEETING
closed 13/04/2023 09:57 AM 12:25PM-02:28PM (2:02:18) done
2597 Glorie Marie GuzmanRVOC TELECONFERENCING
SCHEDULE LINK MEETING
closed 27/04/2023 09:29 AM 01:17PM-01:18PM (0:00:30) DISREGARD DUE TO DOUBLE
2598 Christine Balubal RVOC TELECONFERENCING
SCHEDULE LINK MEETING
closed 27/04/2023 11:38 AM 01:16PM-01:16PM (0:00:12) DONE
2599 Christine Balubal RVOC TELECONFERENCING
SCHEDULE LINK MEETING
closed 27/04/2023 01:01 PM 01:07PM-01:11PM (0:04:17) DONE
2600 Natividad, Gary T. RESU TELECONFERENCING
SCHEDULE LINK MEETING
closed 02/05/2023 09:38 AM 11:40AM-11:44AM (0:03:45) DONE
TUMALIUAN, CORAZON T.

Vince Calimag
2593 PAMBID, PABLO P. MSD/BUDGET HARDWARE Special Maintenance Request
closed 17/04/2023 11:09 AM 11:09AM-11:10AM (0:00:37) change cmos
YAMBAYA. KATE HONEYLEI.

III
Page