ABISHEK HARIKRISHNAN

Executive Collections & Billing

I am a Accounts Receivables professional with 3.5 + years of work

experience, I master various applications, Excel, PowerBi,
Numberz , Customer relation, my last position was AR Analyst,
where my main task is to assess and work with large data of
customer & partner accounts and send out the SOA for the month.
work with them to collect the payment and forecast the AR for the
month and Quarter as well. Handling disputes in an account by
coordinating with the internal product , Billing , Sales Teams to
have the issue resolved and expedite the payment process from
customer.

EXPERIENCE
CONTACT SEP '21- PRESENT FRESHWORKS
Awarded Key contributor for the Q3 FY -2022
+91 9962437384 Customer management - Working closely with
Abishek024@gmail.com 120+ aged invoices , Top high value invoices
across the globe for various regions MEA,

SKILL EU,INDIA, US , APAC.

Actively working with Sales & Deals Desk team to
ensure proper the approvals are obtained and
Excel / PowerBi Skills
contracts are singed properly, make sure account
Handling Key Enterprise
is activated or changed as per customer request
Accounts
Day to day work with PowerBi , Chargebee ,
Chargebee Tool
Natero with extensive experience in sales process
Dispute Management
management.

INTREST Collections Specialist - Managing Accounts

Accounts Receivables
Customer Success
Vendor management
Project Management
Cashflow Analysis
Receivables for a Portfolio of $15 M.
Achieved to bring down 120 + & open invoices in
MEA region and clearing aged invoices.
Investigating and resolving any irregularities or
enquiries.
Maintaining accounts receivable files and
records.

LANGUAGE
JUNE'19 - AUG' 21 AMAZON

English Vendor / seller accounts management for EU &

Tamil US regions.
French Day to day task to handle disputes with the
products pricing with the seller.
INTERESTS Worked closely with vendor sales manager ,
account manager to clear the dues on time.
Finance Operations Provided KT training sessions for new folks.
Deals Desk
PROJECT:
Cx Onboarding Automated Collection process for accounts below $500 without manual
Partner Operations intervention by online payment method.
Integration of CB with PowerBi to shoot out SOA emails to Partners.