Delivery

Report

Service Details Authorized Service Provider Details

Name: Reliance Retail Limited - Zirakpur

Reference ID: Address: Showroom No-12, Block -A, LG Floor,

Chandigarh City Cantre, VIP Road,
Zirakpur, SAS Nagar, Punjab 140603
Zirakpur Punjab
Contact Number: 01762-526347
Serial Number:
Email ID: Sunil18.Gupta@ril.com
Timings: Mon to Sat
Service Mode: Carry in 10:30 AM to 06:30 PM
Service Coverage Status: Non Chargeable
Date of Device Inward: 16 Nov 2022 12:40:57
Date of Device Collection: 25 Nov 2022 16:00:48
Customer Details Checklist Inward Check Outward Check
Name: Gursahib singh Device is Powering On Yes Yes
Address: guru harkrishan nagar khanna Patiala, Power Button is Working Yes Yes
Punjab, India 147001 patiala Punjab Volume Keys are Working Yes Yes
Contact Number: 8699620060 Display is Working No Yes
Email ID: rehal1996@yahoo.com Touchscreen is Working No Yes
Product Details Speaker is Working No Yes
Product Name: iPhone 12 Pro Max Charging Port is Working No Yes
Model Name: IPHONE 12 PRO MAX,NAMM,128GB,GOLD Headphone Jack is Working No Yes
IMEI / Serial Number: 356716113410071 Back Cover Damaged or Broken No No
Product Warranty Status: Apple Limited Warranty Body is Damaged or has Dents No No
Issue Reported by Customer: Screw Heads are Damaged or Missing No No

Category Description SIM Tray is Damaged or Missing No No

System Performance Slow processing or hangs Accessories Received

Ear Pods NA NA
Display Improper display
Power Adapter NA NA

Communication/Networking Network issue Lightning to USB Cable NA NA

Spare Details:
Part No. Part Description Qty Defective Part Serial / IMEI No Replaced Part Serial / IMEI No
HN661-17622 HN661-17622 ~ Gold, 128GB, iPhone 12 Pro Max, 1 F2LDLLND0D41 HH7JC02Q0D51
ROW, India, CI/AR 356716113410071

Cosmetic Condition of Product:

1. In case of unauthorised modifications/tampering/liquid/accidental damages found during inspection and diagnosis, Reliance ResQ will not be responsible for returning the
product in the same condition as it was received from the customer. 2. By authorising us to repair, you authorise us to erase data of your device as required. 3. Please remove
screen guards, stickers, sleeves, case, cover and other any third party accounts essories before you deposit the unit for repairs. Ganeral sacreshes on iphone, iphone display
touch not works hangs and network issue
Repair Notes:
Rear system replaced from rc .
Customer Feedback
Feedback was not submitted.
.

Terms and Conditions:

Contact details provided by the Customer will be shared to Apple for review and/or feedback.
This equipment is also accepted subject to repair terms and conditions mentioned on website, attached in e-mail along with digital
service record and digital delivery report sent on your email ID.
The Service Provider will not be responsible for any data loss.
*Subject to Engineer's inspection.
*Quality program repairs will not cover all defective parts on non chargeable basis. Only parts covered under quality program premise
will be covered as non chargeable post inspection is completed by engineer.

Authorized Signatory
Customer's Signature
(Gagan Sharma)

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