2013/2014Table of Contents Criteria HOTEL APARTMENTS OVERALL STAR CLASSIFICATION DEFINITIONS 1) LOCATION, HOTELB APARTMENT ACCESS, ENVIRONMENT & PARKING 4.1) Location (1.11) 4.2) Building (1.2.1 - 1.2.4) 1.3) Access (1.3.1- 1.3.3) 44) Environment (1.4.1) 15) Parking (1.5.1 1.5.2) 1.6) Entrance (1.6.1 - 1.6.2) 2) PUBLIC AREAS STANDARDS 2.1) Lobby & Reception Area (2.1.1 - 2.1.24) 2.2) Maintenance & Cleanliness (2.2.1 - 2.2.6) 2.3) Restaurants (2.3.1) 2.4) Conference Facilities (2.4.1 - 2.4.5) 2.5) Cloakrooms & Public Toilets (2.5.1 2.5.2) 2.8) Cleanliness (2.6.1 - 2.6.3) 2.7) Sports & Leisure Facilities (2.7.1 - 2.7.3) 2.8) Business Center (2.8.1) 2.9) Retail (2.9.1) 2.10) Furnishings & Décor (2.10.1) 2.11) Miscellaneous (2.11.1 — 2.11.8) 3.14) GUEST APARTMENTS MINIMUM STANDARDS 3.1) Guest Apartments (3.1.1 - 3.1.10) 3.2) Beds (3.2.1-3.2.5) 3.4) ONE bedroom apartment (3.4.1 — 3.4.2) 3.5) TWO bedroom apartment (3.5.1—3.5.2) 7108 9to12 12 2 121013, 4 4 4 4 4 15 15 16 7 7 73.6) THREE bedroom apartment (3.6.1 3.6.2) 3.7) Guest lavatories (3.7.1) 3.8) Furniture, Fixtures & Equipment (FF&E) (3.8.1 - 3-8-2) 3.9) One, two and three bed-room apartments (3.9.1 - 3.9.5) 3.10) Cooking Corner/Kitchenette (3.10.1 — 3.10.4) 3.11) Cooking & Dining Utensils(3.11.1 - 3.11.4) 3.12) Telecoms / Audio visuals(3.12.1 ~ 3.12.7), 3.13) Furniture and others(3.13.1 - 3.13.20) 3.15) GUEST APARTMENTS AMENITIES 3.14) Guest Apartments Amenities (3.14.1 — 3.14.16 3) GUEST APARTMENTS CLEANLINESS 3.15) Guest Apartments Cleanliness (3.15.1 — 3.15.4) 4) BATHROOM MINIMUM STANDARDS 4.1) Bathroom Minimum Standards (4.1.1 - 4.1.10) 5) BATHROOM AMENITIES 5-1) Bathroom amenities (5.1.1 - 5.1.21) 6) SERVICE STANDARDS 6.1) Reservation (6.1.1 - 6.1.6) 6.2) Concierge-Front Desk-Bell & Door-Valet Parking (6.2.1 - 8.2.16) 6.3) Room Service (6.3.1 6.3.7) 6.4) Restaurants (6.4.1 — 6.4.18) 8.5) Housekeeping (6.5.1 - 6.5.7) 6-6) SERVICE STANDARDS BONUS POINTS 6.1) Children's Playroom (6.6.1 — 6.6.7) 6.2) Green Certification (6.6.6 - 6.6.7) 7) STAFF & QUALITY WORK ENVIRONMENT STANDARDS 7 18 8 18 19 19 19 to 20 20 to 22 22 to 23 23 24 25 26 26 ar 27 to 28 29 to 30, 30 307A) Staff Ratios and Training (7.1.1 —7.1.7) 7.2) Employee Dining Facility (7.2.1 - 7.2.2) 7.3) Staff Housing (7.3.1 -7.3.3) 7) QUALITY MANAGEMENT STANDARDS 7.4) Guest-Fooused System (7.4.1 7.4.3) 8) HYGIENE & SANITATION STANDARDS 8.1) Garbage & Trash Removal Area (8.1.1 - 8.1.3) 8.2) Food Storage (8.2.1 - 8.2.3) 8.3) Food Production Areas (8.3.1 — 8.3.10) 9) FIRE SAFETY & SECURITY STANDARDS 9.1) Fire Safety Requirements (9.1.1 — 9.1.14) 10) TECHNICAL INSTALLATION STANDARDS 10.1) Technical Installation Standards (10.1 - 10.5) 11) HEALTH SERVICES STANDARDS 11.1) Health Services Standards (111.1 — 11.3) 12) Insurance 411.1) Insurance (12-1-1) 31 31 to 32, 33 to 34 35 36 36 36 to 37 37 38 39 39Me AL tals aL tlasly finisry of Tourism Hotel Apartments inistry of Toure OVERALL STAR CLASSIFICATION DEFINITIONS ‘One Star [Those properties usually appeal to a budget travellers basic needs for comfort and convenience. They mest the basic requirements relative To Jcleantiness and hospitality, Many properties do not have a restaurant on site, but are often located in close proximity of a dining establishment [These properties appeal to the travellers basic needs bul offer moderate aesthetic enhancements In terme of apartment décor, design elements land amenities. Some may offer limited food and beverage services: Three-Stars [These properties offer a higher level of service that appeals to he traveller with comprehensive needs. The properly grounds, decor, design Jclements, and amenities are noticeable; upgraded in terms of style and quality. Most properties in this category feature food and beverage facilities offering breakfast, lunch and dinner services.Room service availablity may vary. Four-Stars [These properties are upscale In all areas, distinguishing ihemeelves with an extensive array of ameniies combined wih a high degree of hospitality, service, and attention to detail. A well integrated design with refined and stylish accommodations, excellent restaurant faciliies, and landscaped grounds are visible throughout the property. The comfort and convenience of every guest is the staffs prevailing mission Five Stars [Those luxury properties reflect the charactaristios of ultimate sophistication and are members ofa small elfe group of Rotel apariments, These properties exhibit an exceptionally high degree of service and hospitality, The physical attributes are outstanding in every manner, displaying an original design, elegant room decor, exceptional dining, and meticulously maintained grounds. Many personalized services and amenities Jexceed the guest's expectation, The mission of the well trained staff isto full the guest's unexpressed wishes an service levels that will delight the property's quests to consistently provide Page 5Hotel Apartment Criteria Extemal Factors Name of Hotel Apartment Date Hotel 1) HOTEL APARTMENT ACCESS, LOCATION, ENVIRONMENT & PARKING [Evaluation CriteriaSection. A star Tz Stars Te Stare Te Stare TE Stare [.1) Location 1.1) Appropriate for Type of Property Tstacatonk eran Ive tact conmarcia louis desigrata sone) [valine negro ad Tstoesionk aren ye oat conmarcia, louis desired snes. [valine negro at Ta oeaion naa \commecal corer: |ssonied ones) Fe eran ae Jari ne oronery mus be lperenietitegated Fe aan se ning ot fen tury ine 12) Bulaing F.2.1) Facade Jsstrquaned se eres ty F22) Balconies (Optonal) [Baan wih apical sean fais lrg enw or F723) Shaters & Window Treatment Escalona erer 124) View fom Building {ew rom at apermens Mew rom at spares |iew rm al aparimaris [rusts atracve & exceptoral Ha) Access: F-3.1) Paved Roads wih appropiate signage Taos be win cay aah wa lm aeataas oro 'o ariaaay eee font ro uslysonage & 3.2) Disabled Access to al Arwas or the propery PagesHotel Apartment Citeria Extemal Factors [13.3 Separate guage onrancoraccess | Wk We posers gue entrance be edacet foe man frepery outs eaten Page?Hotel Apartment Ciera Extemal Factors [ia] Environmer 8.7 Landscaping, Park Gordons fseomes [13 Parking: Fr5.1) No. of Parking Spaces per [Apartment & valet parking ro pang sts th at 10 lsarmans& at ast preg apa i or eet 70 sorts at rest peng a snes pang sl the fret 0 mparmons& a east pub reas, ta. Fas ara fincson sea efenaen [raced pring ace or Jor 3 sparen hing Jernainman. Ces ae lnaded pring specs or lover apenments.cting lara Gos ae 52) Employes Parking i [1a Entrance: F-8.1) Canopy or Porte da Cochare eso sua by aslgn 2) Accossioy 24 Rous) PagesHotel Apartmant Cteria Public eas. Name of Hotel Apartinent Date [Hotel Apartments] [2) HOTEL APARTMENT PUBLIC AREAS STANDARDS. [Evaluation CriterafSection 1 star [25a SS [4 Stars T ssa 2.1) Lobby & Reception Area 2-17) Lobby size ce are ot ard pls pve 124.2) Ste of front destirevapton area (to include; guest's registration, cashier and concierge). Can also be represented in individual desk frormart. 213) Elevator 2-14) Ash Umer Trash Recepiacles Nash ums are placed roughout the publ [Trash ure are placed |trroughout the pus War coordinated ash lus are placed thcoughout the publ areas & serviced frequently [Wel designed rash receptacles aro placed in elevator lancings & located throughout: thoy lare maintained {requemty& the sand is ‘Riractvaly designed wash Jreceptactes are placed in elevator lancings & located throughout; nay are maintained frequently & tne sands stamped wih a Jereatve design Page 9Hotel Apartmant Cteria Pblc zea. P15) Ratios [The number and ype of santary flings and fodures stalled, are To be calculated is rlation fo fe readant guests capacly ofthe promises: MEN lUp to 20 prs.- 1 WC wilxible hand shataf and 1 Wast-haned basin l2t - 50 rs.-1 WC wifexble hand shata and 2 Wash-hand basins I51_ - 100 rs, -2 WC wilexible hand shatat and 3 Wash-hand basins Ht - 200 prs. -« WC wilxible hand shatal and 3 Wast-hand basins 1201 - 300 prs-4 WC wiexble hand shetaf and 4 Wash-hand basins INote: For over 300 prs, ad at arate of 33% ta the number of facilis. women lUp to 20 prs - 1 WC wiidetor flexible hand shataf, 1 Wash-hand basin, and 1 cressing credenza with make-up mirrors and stl l2t = 50 pre.-2 WC wrbidet or lexble hand shatal,2 Wash-hand basin and 1 dressing credonea with make-up mirors and stool 51 ~ 100 prs-3 WC wibidet or flexible hand shata, 3 Wast-hard basin and 2 dressing Credenza with make-up mirrors and stool Hot - 200 prs. 4 W wibiet or flexible hand shata, 4 Wash-hand basin and 2 dressing credenza with make-up miors and stool 1201-300 prs 5 WC wibidet or flexible hand shata, 5 Wast-hand basin and 3 dressing credenza with make-up mirrors and stool Note: For over 300 prs, add ata rato of 33% tothe number of facilis. [Cloakrooms ang tolls to have effective systom of vention (natural or mechanical), and tobe equipped wih all usual laccassores e.g, mirors, make-up mirors in female lavatries, varity units, ample lghing, clothes nooks, tlt paper-rall holders, (electrical nnd cryerstoptonal), |scap isponsers, csposable paper towels andior hand lnertery towels and soled towels baskel, fre resistant waste basket, (oral Jarrengements 6 earsiartfcian 2-17) Cloakroams and public fatetsrRestroom and handicapped Facities [cloakrooma and olets [Cloakroom and olete [Cloakroom and olels [Cloakroom and ovete [Cloatroome and fel for resident for esident quests and for resident guests and_for resident quests and or resident quests and |guests and casual patrons are to casual patrons aro tobe {casual patrons are tobe {casual patons are ta be |casual patrons are tobe |be provided separately for men provided separately for provided separatelyfor_|provided separately or proved separately for Jang women, and wil be located men ang women, and {men and women, and |men and women, and {men and women, and [adjacent o or easly accossibio |wit be located adjacent ibe located adjacent willbe located adjacent willbe located acjacent_|rom both, the enrance lobby and to or easly accessible {to oreasiy accessible to or easiy accessible to or easily accessible |the public apartment Irom both, the entrance trom beth, the entrance from bath, the entrance. [rom both, the entrnce lobby ane the publle|lobay andthe public |lodby andthe publle {lobby and the publi: lanartments lapartmert apartment laparient Page 19Hotel Apartmant Ctria Plc Azeas. P18) Fieures & ings [Gloakroams and lets [Cloakroom and lsis [Cloakroom and olels [Cloakfooms and tlste [Cloakroom and tolels to contain lo contain futures and {to contain fitures and fto contain fxtures and {to contain fatures and |fitures and fitings of exceptionally tings of exceptionally tings of exceptionaly |fitngs of exceptionally [tings of exceptionally [good quay, design and candlion. 1900¢ quality design and |good qualty, design and |good qualty, design and \good qualty, dosign and [Hangers o bo provided on the Jconaiton. Hangers to be [candton; Hangars tobe {conditon. Hangers taba |candtion, Hangers tobe |tolet doors. provided on the tole lorovided onthe tolet [provided on the tolet provided on the toilet, doors \scors| doors (doors 2.1.3) Sanitary installation & water —Tolets to contain; WC [Tolls fo contain; WC |Tolets fo contain; WC |Tavats To contain; WC [Tait to caniain: WC unis (n susply lunts (in separate units (in separate units (in separate units (in soparate {separate compartments), and Jcompartments),and compartments), and compartments),and _|compartmenis), and __wast-hand basin of aporoved jwash-hana basins of | |wash-hand basins of |wast-nand basins of |wastrhend basins of | |manufacture, fixed complate wih Janproved manufacture, lapproved manufacture, lapproved manufacture, lappraved manufacture, fat plumbing fr the continuous fixed complete with all [xed complete with all fixed complete wth all" [eed complete wth all [supply of hot and cole running Jpumbing for the ptumbing fr the Jpumbing forthe plumbing forthe water (24 hs.) and the disposal of continuous supply thot continuaus supply of hot continuous supply of hot {continuous supply of hot {waste Jand cold running water_ [and cold running water_fand col unning water and col running water (26 hrs.) andthe (24s. and the (26 hrs.) and the (24 hrs.) and the lasposal of waste. _|aisposal ofwaste. —_|aisposetot waste. _|alsposal of waste, 2-470) Function, resting & Na Na Whore functions aro Where functions are | Where funetons ar catered for, conference feces stored for, separate catered, separate {separate cloakrooms and tots to cioakrooms and toleisleloakrooms and tolets {be provided adjacent to the puble tobe provided adjacent {tobe provided adacent Jareas lo the public areas {ro he puble areas 2-111) Eleccaly operated shoe- [NR NK Noe postionedin _|Ta be posfionedin |To.be posttoned mn pablo palshing machines (biack. brown Jato pubic cloakrooms pubic cloakrooms and |cloakrooms and toes (gents and neural brushes and polish land toilets (gents {toilets (gents rooms). _|rooms), and one an eacn for in cream) rooms). Could also be {Must be poistoned in__|the elevator bayandings. lpstioned inthe Ine elevator bays on [Valet snoe postioned might service lolovator bays on each |oach floor, must also be avalos, feo. [eraramonmor lasctarcnnl saarwih Wat con [Eas gat) atte, —JCusinana aly amon 8 [resive ma oasag amORE mtn ocean lpn are Jez some pine (pairs are tyes fr ate ares Jercaictons aromas fevougoutne pot oss 2-113) Regisvalion offic ovation & | StaTbe deny waule ——[Eny io ty pon enna [STAT say Genta om |STaTEs oa HEVUAGE Tom WLATES ea Wane KAOEEBE TOT accessiblty fe tty ery arse [pose earce oor erzance I-14) Front ofice servos hours | >W2i hows warp sewes_| IEE Tous cep son [INGE Tors Taplin TTTaus or sapion RTs To onion, omar Boa Page 11Hotel Apartmant Ctria Pblc zea. TT) BaI, doar & concierge [= ee Twa a Te Joa 8 or sa tt ot [ETE GOTT RTT DOT fe perenne, Jensen consrp doko Jenene des stecatsa—_ Jadacarto oor ose 2-116) Parking valet postion [poe mara ero, 2.117) Back Offical Telephone operator [Taerban wacharae aor [Taarhae excaraesnice aos nurs nas oy fnoore operon some Sara ie we [2-4-18) Back of the house telephone equipment cell IN NR IAcal ocatea han laccassible zone, must be dust proof ana AC's to accommodate the letephone system electronic support lequipments. [Acoli ocatedm an laccessibie zone, must be cust proot and AC's lo accommocate the Iistephone system llectonic support [equipments IA cal located’ an accessible leone, must be dust prot and lac to accommodate the telephone system electronic Jsupport equipments Sra unpage nay eat 2-120) Luggage elevator access 2.421) Sate deposit boxes fel te cpio ac vaste testy arcane [ron baby. Average one for ovey 1 apart as sic uns OT RD Hwy ley madre becalator 9 124.22) House phones net are 2.1.23) Recessed elophone areal external pay phones Jp abahare one [Taerhons ae owas eames e alg Iai pae & pve aad omay Ton Tae wear wm oar orench ave ekgrone rae comet Wioh ane boat wih ml recessed prone Page 1212a) Back oF the house recessed pubic telephone area Hotel Apartmant Cteria Pblc zea. pats tebotonto nustbe Frsicmomara matoe male ral frst ae asa to a earn (22) Maintenance & Cleanliness: 2.2.1) Debris on foors ea [ebony toar tos pa ano ‘burn on far or 2.2.3) Burnout Tone babe [pza ra cans a aaa |neray rans nm fesuady inal pnt arene [ategatiares cat bate tan ae [225 ria caine ae rane [225) Parting of door Fares & doors [Panam paarer pecan, 23) Restaurante 23.7) Alday-dinng lvls reset (ch [Stoner optional inn evi eshtan rc, eee IarOay aang a, ay a [2a Conference Facies [2.3.7] Mooting room facivos wm 7 ree aee Tara Tawi earn [Tee aoe aT Jnssirgmat-srpose mam 8 |smet moccrymutepuose |roesgimut-purpose roam wo yer ot otras ce, jwivasnat ashess core. Jauovevalaaipron,akeaie tena 2.42) Board room ix or ne Nm [Sptanat Ramat soa oma ping etn tre 12.43) Coling Height Page 13,Hotel Apartment Ctria Public Azeas. [24a) Paritons & soundprocing —]™= rs In Ts macing eo aoe — Te neta one abs vend To Javed soveleacore |asesone by vue tht re snineoat laa mata sure. oncotck ou: [pont geodon actly In ine [Tenpatae balsam |Terpociie ver arab [2435) Temperature contol Page 142.5) Cloakrooms & Public Toilets Hotel Apartmant Cteria Public eas. 25.1) Cloakrooms and public tosis taciites within the function, conference, and mesting rooms Toure, BNE Tata anvoams ard Teaied eis at ETS) (252) Number or disabled aces 5 Toakoore, pbb lataanvooms and eae ocelot TB) 2s) cteantiness: sae he a WSdusedncanal ectuaecrede eduekancabiaal 26-4) Used hand Towels ha Sacanrass Durr arcane — [org cio toon ted ont ae remoel iy apore eae EP esas i a OO — ra RST ar ar a RTS aT TTT ite peslameroe shat ra maitirwoome’ fureiminrecret [eoomtonaian insane oxcsed Opes, Sx lszeramtey ve fat re 2 eure year ray asso room ha Ie he cen cei ias 28.7) Business center fae aly ene cece fzapReta Page 15,Hotel Apartmant Ctria Public eas 2.9.1 Sundry shop (optional) Iwa Iva [aston Page 18,Hotel Apartmant Ctria Plc zea. 2:10) Furnishings & Decor 210.1) Fursnings & décor foe estar bee [areas avery ened sy of eps ver Ine seme one pope mat eve nea warden, pron 8 asic mets: an castor wot ot inept & eth val arangaone i271) MisceTlansous 2.11.1) Floor coverings area came Tester gay cape we p71 2) amination lovers tae te reper ast rvs unin erect rule 413) Temporatare contr [arson apbomeon TOO-DRC array Conaore Jem &Sezon rove vin wa ever wth Wat hae tor any late ave oasanara aly aoe 2.71.5) Signage & Graphics Bi Engtsh & Arabic |reumroattw poner IR aeas at Sacra os eran lover re he oper. Jahn nome he pepe Loazon aroyesexensve 2-11) ElevatorarElavator Landings [x conmerearnpe oer [Eero we afaram Sonn ft god uy eto [areca nares Page 17 Jecneea nwa onyHotel Apartmant Ctria Plc Azeas. [2.47-7) Praying hall (Musalla) seperatlly for gents Jand ladies complete wits restrooms and ablution basin, laccessible to hotel guests IA Tama Praying Ral (tusata, seperatly for gents ond iadies Jcomcomplete wits restrooms and ablation basin inthe Woy area, 1A 12 md Praying Ra (Musa), seperatly for lgents ard ladies \comcomplote wits restrooms and ablation basin in the lobby area [A Tama Praying hal ntusala), soperatly for gents and icles Jcomcomplete wits restrooms and abltion basin inthe by area, TA 12 2 Praying ha (usata), eoporaty for lgents and ladies \comcomplote wits restrooms and ablation basin in the lobby area [A 12 ma Praying hal (usa, |seperatly for gents and ladies Jeomcomplete wits restrooms and Jabluton basin inthe lobby area, [2-17.8) Housing units for Tax) driving cosisting of a lbedroom, bathroom and Jprayer room with abulation facities Ina a Winimum room se 16 m2 and minimum lbathraom size 4m2— Providing prayer room with minimum sie of 112 m2 with abulation links = The location must not be sie to hotel guests [Minimum room se 16 m2 and minimum bathroom size 4 m2 Providing prayer room |with minimum size of 12 m2 with abulation links = The location must not be sible to hotel guests, Winimum room sie 16m? and Ininimum bath-oom sie 4 m2 Providing prayer room with Jninimum sizeof 12 m2 with Jabuation sinks -The location must not be visible to hotel guests. Page 18,Name of Hotel Apartment Date Hotel Aparinars Criteria Minimum Standards [3] HOTEL APARTMENT MINIMUM STANDARDS, [Evaluation Crtera/Secton sta 7 sare aa Sia | sss 5.1) Guest Apartments fs 4) emu No, of aparnon 7 2 ra en wo 57.2) Nombor of apartments [anu Tapstrariar [an TapsenanT [non ew — [on we TR oT eaupped forthe deatiod fry 19apemens inn evry 1a Jey 19 apermer nen voy 30 operant hen |sponmant enon IS Romber t non amakng [as Fas a — [ea tae a — [ae aT a nae aT I as I japeremenis [Ssteemeete [Sorctamercas [sotctagnence (enatotagoeamn [ssanage [paaR ore aaa rae a Rar ear aoa 1.) Nenu caling Haig 25m 25m 25m 25m 25m [enc a == firey 57-10) Lack Seauny & Privacy |Renaicrearvioaisor [raaicveonvlrela [ausnaizeecmvione —|Amaiceecrviene [Asmar ear ova hove Pege 18Hotel Aparinars Criteria Minimum Standards Name of Hott Apartment Date ott Apart faz Beds Jct Jose POS Yooh ane ote a ae Pastas [asain ass [ieee ie aise sa [5a] ONE bedroom apartment 54.7) Becroom dimensions, [eomon TE Poon 18 [eon 20 Pomme [aomin 26 excluding: errance. lost, satwooms closet and leony 542) Ling oom, excluding: finan 16 oP ficmun 18 finrnan 20-7 finan 22 a Noman 26 entrance, guest lavatories and litchenete [25] TWO bedroom apartment 5.1) Becroom dimensions, [anno TO Pon TB [eonan 20 [ermon De [eomin 28 Jesching: enrance, ose. ee a finn 180 fein Be finan Boe Irn 28 enzance, guest lavatories and 5.6) THREE bedroom apartment f55.1)Bearoom amensions, [smn Toe Ponon T8 Penn 20-7 err [eomn 285 Jexciuding: entrance closet, bathroom, coset and balcony 58.2) Ling oom, excluding: ——faamam 16-7 limon 18 fonrn 207 facinon 22-7 Naor 28° entrance, uest lavatories and 57) Guest lavatories 7.4) Guest lavatories To PR —anmm DB [ono [ennon 2B Jenn 30m [ermine |¥vc+ shatat and a hanc-vash basin 59) One, two and tives bedvoom 33.1 Each Doaoon SNOUT Goa SESS He SDA [Soa ARVO SE A NS Toe Te SSS SSNS ST 532) The eingising room [RET aaioaT aaah [SORTA [SOT I ee eG a Pege 20Hotel Aparinars Criteria Minimum Standards Name of Hott Apartment Date Hotel Apartments aa) Darg able [Aenat Sane anew? — [Re ae Coes [Acsod alan an ranarced aly Sw [San EE No neste oducts ae alowed. | fu tc [ecowratecate faye a saan Ra a Tas aaa Aaa lceapseaorancn, [nerapscaasrceaern’ [manor ron’ auaeos [535) Savage space tome oar eT aT lSRmTiaa aaa — oR a a 570) Cooking ComorKitchanotie 70.1) Coorong Comankcnenate oH ow ow 7 aM rns Noor aes fs s02) Gooner [eoratar rere rorptmrwah fat [range wares [arash aataaes [Awa rgd ee [Soy Werowave Oven preamao preaeeo prameeae pasa Rian 704) Retiawrator paararaeaar paar par [parse araraarw raven araearwh fsa) Cooking Bing Ulenale 1) Cory, crockery, Tawar —[OAEy Tomar ORS RSE CHI AOS at [AST CH, SOS Tl RSSSP SoC CH, RESO SEIS end gaseare& gosetare svdakinme [restate 7 ge cyte” snc ree i572) Recher Uae [Seon Peekaora [Pas enecaaea [on Para Kepwer [on Pars Kebab Pars Meter h [57.3 Copboaricabrets space — [sme met [SRST RS — [SACRE — SAAR RATERRR SE ATER Sra Richer aK) [arama — naam ——frisanat —— Raa enna Pena aT 5775) Crates wasting machine eT oe SRR TTR ES SET aaa) Darwasner Re i i i aaa Tara ery Towser = w w paar a 575-8) eocie Kae pease pra pram paar pa i577) Cates & Teabags = he Nx ee Pege2tName of Hotel Apartment Date Hotel Aparinars Criteria Minimum Standards [52] Tetocoms Auto winuale 52.1) Telophone escent [emer ocant S22) iemataccass oT oT Fara aR SPIGA SR SPOS [eSresney re sz eat aco ear a ne ne [prema isreacar i572) CODVD payer he he he [errs po ra S25) Fee & pay-per-view Move S26) Vides Camas [527 Computer dala Pas say acoso owas say room amano 573) Furature and others ST.) Waste paper basher 5.2) Farinas & decor frome ny moh loa wane, bas 5333) Foor covering [513 Foo Toor space S73) Wal onernas S75) Wat hangings Sar wor [S737 Window coverings [Soares mre aaa aT laanremnyEaca Isaarare aay ancear Pege 22Name of Hott Apartment Date Hotel Aparinars Criteria Minimum Standards Hotel Apartments 5) Beaang [tena paraaieere 53.5) Basie Tables FaraEaar a [Seareaty somes as fr eoana emt Jeroen [a sea Ea 573-70) Cia hanging spacaTaaass| [Pesalorayentoas= (ec wontons [pe saleray eos ogee |sthrsrs) (erate ayes ISTE.) Baggage sorage space ISR oT [573.12 Chest of rowers Porat eat fsysert sn ne leer tn wn Ta TRIG ferceneramp Rone |r tpan terse [nati pan nse haar [Zaroare savas [Corea aneeinale [Secleraay ant —[SManaes save are [asic [rung arargenan sm [sty tnig or ound [tan povong rae fu sctodsewe |sneteals Vong fsa. 15) Wing waracederk and ne [aan aT azamuleas enivl char Pege 23Hotel Aparinars Criteria Minimum Standards Name of Hott Apartment Date Hotel Apartments 3.12.16) Temparatie contol (RE WURER GARRY [AC waRER Gan —[Coralyaama neal [Coral paan a naa [Temas Fav eating In mountainous areas freien fremontca fa por [573.17] Saray Wcalng Gla [NSS HaIbas Oo —— [Tes aaoas GH [Thee asToes GH —— [Tee SsToes Hse STDS ORE arecton lseserseascr ecetny |steser soancr heclny |sresensonndrecelny |srecen sound tecelny |drecer oes ste celep 5.18) Pacer of dlacical [Rte eae s [eae 7 aeaTaT a — [ee Sao aa — eS aeaTaT aa — [Ta Tea 555.75) Posing of Tots fosectas me pean [Poe raven eal [Pona ragga fans [En ay Tas [URE SSE [acestientvesoerraii peestion ve doc rate |neviticod anetyor” [tsoomt revises.” [meviste son. oes [esperar [5 32O)Eroraancy os Toor pan [ASHER aay [sromtsnn ve posnsin purrs ve posmoin [purrs posmoin [pnts sat posms'n fpr stb pod x 5-14) Guest apartments ameniios faye Buca [asearotenee nant [ove etal wanor [raved nani bean [rained pelea ven ee [rade vanes soo fun ese rere Js ee jones wo [5742) Neie pad and powered [RR Nis ade penpals ae ppd —— fanaa pads ana pa ” ferent) (savor fsa) Stoney Re ne [rams mal anid [Ean Wand vanes [arate weed fsa Guoat waves draco FR SS amanart paaias arpa S45) Uy & ory bag i aaa a aaa) Fatengih mire Re ama Pege 24Hotel Aparinars Criteria Minimum Standards Name of Hott Apartment Date Hotel Apartments 574.7) ron & Waning Soar = ne Rea eTaae [a nae [laa ad ss) Aahiaye [ESTs — aa ay eas — Sb RTH, — ea aig aaah — a Ta [574.3 Daly Newpaper i he he [Parcionay saiynemra [Carano sal aears [574-70) Shoe poleh sonics ry Saenger Ran mn a isa. T1) Reading materia re ne sae aati aly ata ah enh ay ran fsa Tay Bam oboe Fappom FR ne ne =a SST sa. Tay oom eae Re ne ne [samara ao RT 74.14) Danang water [Papasan seuss —— |Consoay ous [Carensany eu [Danan euke [Darna eae leva leva leva [foe ay ae sr. 15) Sena ee ee nm PaaS [Raaray anne RSE CSS [574 76) Shoe poiah ienale J ne sae age raoe Paredes RRS a 515) Guest Apariment [cleanin 57.1) Seal mane 552 UpKeop of carpet fascia aeons Reo pea RSS nome mT (ne [ee otapmens oan Saar aa a SS ST a aS TT ° esioaay Say pu OMTGAT DAE eae aaa orca Inia Fa ise a ae Ea Pege 25Hotel Apartment Crtoria Bathroome Name of Hotel Apartment Date [4) HOTEL APARTMENT BATHROOM MINIMUM STANDARDS [Evaluation CriteralSection T star [2s SS Stars T ssa [21) Apartments Bathrooms [57.17 A ott apareronts bacroome Woman Ane Timm A osm 5 me Miman SF Mima we ut babroors, Minimum farang 0% wn encbend_|saf.rovap st a goo! fone quay showe cutan |g owned arcu, [wencatan cower sista ytiystowercian (yaad shone het atv & tata te fosters mror-tmam "tres amie trim instywin mor tzemum lap sero vary win [rat er arnt sas aria: owe swinging: owe ow tt |ogtang oman” ibwetbe mer mum irony wih bveog or Pemed f13) Saatapace [conection Sanaa: [asm aasane — eaiereiaaaarg [So Sbare Raa ae [iar war & Fr cavennae (Soot quay nara cwane ar geod naraip [Scant asl naudeg —[Oosanag way Bde finger gou ins ng, [13y Elect ge Ue va Tia eT eS oT Sra Ta Dem OT be ircmes e.. 220") fnercarzcr (icciearmro see Jcter tran crest ome fst tran acres 3 fryer ese evant mor renting rier bss vey [a Tay Taoprone Na = Ne [Tae a be ava Page 25,Hotel Apartment Crtoria Bathroome [5) BATHROOM AMENITIES 5-1) Bathroom Amonitios Adee towels Paaeane aaty omer or Soran ore aa a aol a oa Toray a [posers aay oe a TE 7 7 7 7 ana ay Fal eno Bar 7 7 7 7 7 aaa pe rs 7 7 7 Ta Nae re 7 7 Tay Saivcon scar 7 os ta Ti Wotan 7 7 7 7 7 a] Roy (ayn ran ona —— fT 7 7 7 7 FS oy ta 7 Ti Siees ui am ta 7 Taco ie rs 7 7 7 ed pe oS ta Tyan ae Fr ta ce beeaareae loaner ty Jenced, cui uty 5 Sa Saar ra ne ie 7 7 TTS 7 7 7 7 7 Ba aT aT ne rs ne 7 7 SH DIET pe oy iam 7 Ta aa pe os ne 7 Soak inn os inn 7 teen) Page 27Hotel Apartment Crtoria Bathroom pa Rm na Rm a a Page 28Hotel Aparnars Criteria ‘Sence Name of Hotel Apartment Date [6] HOTEL APARTMENT SERVICE STANDARDS: Evaluation CrtaralSecTon sta 7 Sta San a ET [ey Reservation ai of enna i a a LS RR eee ane [sz Resewatonnenaina ae Paar serena aes eka we ag oar facet sovene be wonary Joos coven feet sevns ss tolesisntoevees of [wmbon sot ht lm fre cou [ehetoan cre (sz) concierge—Front Donk—ba Deor—valet Parking [ez ous of opeator TOA pone BBO TAA AO TOT SATO TO CO [azz eesoronaay i ie Isaer ar Bay Tat Wieran ay Wanaperan Ge a lam [poorer Era atsar=enaras [aio Fen a Geman a ETD TST TT SO [e2a) Gat eaaor [ata save ogarind [nat ansowe area —[Tenvonie wane frosts eecerecverspar [ona opraes aoa [Tae ares i ne aT [> 287 checcon ie THO A 7:00 a0 13:00 HRS, T&00 HRS, [225 Gea crt Resa [sins Tana ceo [Rina Penance Rina ana ones—— na asa wea [520] Present ataparrarts — etna ar ata amaroaars ae [sz araeven cerns naa ea Ra ER aE ARaN [Ra ae Anat Pege 28Hotel Aparnars Criteria ‘Sence Name of Hotel Apartment Date Pege 30Hotel Aparnars Criteria ‘Sence Name of Hotel Apartment Date [Fa Reon Saree FRR [esa am arapeator = a ea ia a [321 Tokeroneaerarsen ie he [fee ssteoatem [Tew vot [ie seen fesnerean rang) [eqnear gran hiring [einem mensaneate ernie measane ate [woh mensanccie [sasemtarnevineoaaneTs nm [oar anes cakarine [reir F ain coker ine [Vow goes cohen ire aaa = ry a a Oy [bay iene crapeator ae a Parbar Oona Cato [rceg nocieeckrsace [ecaroucns ae [ten fetsaey [mrcaoy |= babe asks lece ma & chon naps. [ola & peso ite nen 8. |dean 8 sed tate Ben sees sory egetName of Hotol Apartment Date Hotel Aparnars Criteria ‘Sence [> ey cay aThameran onto [sea Wem wee pe aessoraodatienay pamengnimecewer pugenngnimeeawen pavenyeoia omnine [aay Narancsig woclorwatane — Prati ramon aiar [Arora cone [Aran aN Aan RON AT [57 Wen prosennion&aaar anna nm ieee ena masn mn [me ie ene oaeniae nee sen oan a feos tie careapsa”™ [ens theca seca frowmeseny? [Fear Senior aatsen i lesan Raa leeward? —— [rie ven accel [ae me [ssmec septs ae se) [Fay Senie waa Re sare anari eae STR a aa aaa a PaaS ‘om hn [sat racer meaaes a [Server mow [Server ust Ihe server English |The sewers Enaioh Jeormunicat in basic feammunicate in English. [rst bo understood. mast be understandable, Ena. [577 Complies aspect requ A ne Dissent aaron Pete wns maaan Pie wn aaa aareccumy i lpia TS aa [F215] Tine owen Suara re reams ance rea ane aa [5 ay Soma ce emeatan —— a eT GT aT ATOR — [eRe TARR Ra TR [Fear Payment soren taaing — a [Fa reewataomae re a [ecTrNesira ranean Re [Soros cred [Soros scared [Sarna ios creed [Sarr ios oo presotsion = (tapteate) fniaseceortsarea, wninscceartsarea (wns cemrtsacea (emia cart ferosose fetrosose ft zed caray mineral [sg wry aae at Pege 32Name of Hotel Apartment Date Hotel Aparnars Criteria ‘Sence [Rev teams [ee Hessen TB AT Aetvoress OARS CAS 5) ouakaning sven paar [itetne sone ny EE Ova ae TOT ATHENS fino sl. Oe out confor nse [soos se re fu macnn fenbans at snare wn Pege 33Hotel Aparinars Criteria ‘Sence Name of Hotol Apartment Date [552 Tova baron presoinion [Te baroonsa= msl [Te boroonsal= mal [he baieon aoa [le bareonshalow [Te bareon shal [icrsvgeerpesonsion Jansgewspesenaion wars ertvsa’ [retmuayaeee'” — fwtcansy een [:55) Speedo eaponanate pies! —|Sueatensaabakbe Sustains sakes [ccc fa ecu fo eae Jo eae Jperacteraerwtne re |puracteraet wit or [sntamatne [aR pe [oR Ra TEs RTP TE TT BT TASTE Jrovet avans unew avo Uironul OPRATIONS ROOM FLOOR LNEN STORAGE ROOMS. A ROOM TO ENCOMPASS A 70 KGS DOMESTIC fre wasit waciine1 MATEHaNG ORYER,1 STeAM MON, AKDT RONMG BOARD) [Fa cutrers Poon one Pay [Rarer ar ty oar — a TaD a A TRESS Ha TORS HN A Pa TTS HN A Pa TTS HT eae Pram aaaReR — ae saa RR ITH [rina eo antenna to ott san ty letra ang yo el etaan dang ely el raat Jestinswitedoonrepot fcanowibe socio fecvtnowt te Sociapo! Jeciino wt te Sneed [une at Secured [sat ty sana [a tty sare Pege 34Hotel Aparnars Criteria ‘Sence Name of Hotel Apartment Date [FA cress cocncnon (oom Po rar aaa [senor emer einer siererns relent [scrim wn over -oneanee wn gnon[orvlree wm guen_ [ances mn gues [nmores wy en [x77 ecm om nao oTRa aT TTS a ag TS a Tang NTR a TS NRT a aT NRT a pT fosoe fnerssvesresey fe mai ssa Pentieaaty [aerate sty lee abe seat [>7arsinae erarbona pone oman a ania ara aaa Ranma [stor va, [stro va, [se vars 29, [se nar 20 [Sheps 2 jot acne jot sos fs nse Ji note ets am Pege 35Hotel Apartment Crtoria Staff Quality Name of Hotel Apartment Date [Hotel Apartment [7) HOTEL APARTMENT STAFF & QUALITY WORK ENVIRONMENT STANDARDS [Evaluation CrteravSection Tstar 28h Tatars Siar Saar FA) Stating Levels a a a a oars [37S rari ss peorra nana wil ring [psacionar ecorire tat [Graring wakeup cases [Geant ralop dancer Ieupras lmaticicton rang foeprocnstrat O41 (etatbebalearah fH (rate air a FO Jersoee liyeor [eworeor poroseny [aS a ‘ean ame powted —]-Chn ae oned [Ses urs Roveed way [SEan Tors DonTe ara oan OT HO OTT [Fa] Sar arora wih caver Sa Tagg a lsat oarareom Isat asmg oo [Sa crane oom, bear ao par freeing Indiapenasodrepr” lane AC. and ap mgood ae [etap Gaam apeyazay att cosy spe by [Bae char eayedy — |r tapivery shar a aed [apy cam Ra festeorslutenrscarny [psteoatunernesstay petra wnen nested ypexteararegaary {oy pastel rags 172) Employee Dining Facing: [PE Erste ara ay [ew itt seat oor Pieetanopoad aie Pivatacve way, ccrind [a aae cay cad Toplsletoarapeeeotmare uth vending machines fstrbpdeastet wtte ferns niche. thn ct fare wa nan arp [ros saritan hk [enacts reheat marian, tes vrtad & rote fat cont beveranee lcteraprnary con, Tar [oqippc eat spose22) ty mara change Hotel Apartment Crtoria Staff Quality Iw Its tooduilb provdeatom [Ate one wt prepares [Tr arora vale Ioveroos re race vathe [Bia Hart epwate 24 [a be The ly wi be focrarceineweraie fier raozthon Page 37 [rawr 2 crn vase [der 204 mareeof natstat Hotel Apartment Crtoria Staff Quality Jrarsine yen ot lose te vag} leapt acy gone ferort anon. Tova ae ly soay copermore [aaeae sone Te few he lynne lve soca parent 17.32) Separate Saf Envrance, [ose to the Staff Locker Room lone bac et pone ‘whch a emer [aaron aire lao ota ter oor ine eray & oxo sa looted ye sassy oe [tse org mae aa a lca temo re vt be doen ker feos sn ary ett fats crate by esacury laren lee [srg tbe spn rom [7.3) Employee Handbook [Management must carly to the employees. rues and regulations, (Managomont most [dary to tne employees: ules ane regulations. Sa Jarsoooctnyngrte fesitatans te pany loco of ps ent jst onoben my lemrenaraie nadeaoe fxg at poe a & [recta rates ne 3a) Cade af Conduct ie Baas se ee Rapist oe Coa Jomo [seca ‘oplcaneo popes more than. [ares ore egrets Hs etoyos bean [ray Guay Sanvce Enphassed [NT Re ER Raa aa NOTES RRR 1-36) Roplar Sia Oreriatn Tor [Arex noe oan — JRO oe wR TN [aT ST non oS SRR Pe ew comerees Concur Pometenwokence [mts resipakin |Noersigeescacte [ogich ashodate fopantpdctaoe Applicable to properties more than |regardng bona & |atowed to enter his work |corprahensive. No employee |compreharsive. The GM o- 75 employees [erm conseone Page 28 Jonson love pesaaton nha Ices psp tt [penety No enoys's [oman ora[Fa7) An employes attude survey conducted annually ‘Applicable to properties more than lnetoreomoniras ene Hotel Apartment Crtoria Staff Qualty Jatt conse rua F738) Ext ntoriows x ry [Et aclonr ae concider oe cece |S vane a cri |x sumone wren Icoimared sayane wren |socmerss& arabes anon Jorsyeec ave fmotyes move feriyeos wove a a 735; A quality employee recognition program roam ats nace Jno oe cron, jes stat convey feworas oy manent fren uerr 8 yar abe lnctvipomeen reson [croneeasbyneranoner Page 29Hotel Apartment Crtoria Staff Qualty Fra) Goset Focused Sytem Fr) Goat comment card NT ry [ia pan ce — [a pl oa as ee geen SaTO [acteatbe to prope lrsinocssttey—arayres sary (erg stay tes rath? Wha soni tau mor? Wasa ifsc monn? Wt eon han ‘oraneay peaks? |kenovonme ator? [ater roray eases ay vat neat reporing Ine [etamanon tatacods |etewa nen al ooaae [ears aaj fal eanae |p Bete aayaon Tao Istgustsorobyee [otguesBermigee — [alqustaamobjes at guns archer [73) Row guest appreciation | a pram ‘Aeplcable to proper Page 40Hotel Apartment Ciera Hygiene Others Name of Hotel Apartment Date Hotel [S) HOTEL APARTMENT HYGIENE & SANITATION STANDARDS: [Evaluation CriteriaSection 1 Star T 2 Sta, Sa, T asa, T Sse 8.1) Garbage & Trash Removal lAroa fa. 1-1) Garbage & Wash removal area [Tha Hal bo 3Ghage COATS GANpAE I HOCHST EO & GHGS os POPOATTROT IRT 5.2) Retigeratea Area Yor Kishen Fora reat wih age FAB Tlie, Have sabe a agwaedgatago hag fe Won aBBETE careage fay Reqaary Sovedod peak conor | A oos ona quaaTy baw owen pacasay, a DearaThaawe Wows Saad oe PATTY Cow eciviees 1 back-othouse 2) quest |Iaspandory alles apemert noua be sryed regu, aparmenss 52] Food Storage: 22.1) Meat Fieh. Dany Products & Jini Tood producto ras, rape Sha sae Towa Sarda aa Sey De PapelyaierpaauNGs Wal aT baaeTa Gow POAC ROC rode storage must beat spocited |slmnsieontore lease, Ment, Stoo, Ons & Proaice mb sel sored rept fom ech shen oa takeep au prac Fam oe lcmperatres f cleen surcurahnge. | [eotrinaten& om doping ueiabl ado ood sorape aciten shal cee vey Nigh ean standard ezay oy Srey [Ga Torperstres a abou TEC BAe venlon Habe Taina roa To PvE ond PSGLC POM STAGE 523) Pasty sored Pasty oss ae pricy wera Yo Granta & tors Sal bo od ha own ia aoroear wal 0 OC 53) Food Production Areas fe.) Cleaniness & Santaton [Ratan rate wep clean fa supra © ane 3.2) Hana Wah Basis HAT COOK | Tare ra bs Handwash = ROSS GTR He Sd POGUES WR COS WHT FAR AT ATG OREN OE TT Statone val rostcontamiaton 53.3) Ware Washing Water Dishwasher water tmperte shal be exactly a 82.2°C in rr owl al chin, silver glssware when proceed for ware washing Temperature &-.4)Sines for Pot Washing Purpose | Thre rat be pasa are purpare of cary sol wh spied laura aaa sari a pole ge har worse arise 5) Sinks Food Preparaion Aron Ive 1d raparalon ai, Wars ma be & AGA AYO GOT Ha TTS Gea TTS ODI WT a8 BER, 153.) Law Pressure Vartaton nthe [Tare sabe a ow esse veatan saline Khan Seo Hove Maha GIO ope a Ue ABUT ESTOS Kienenis) 5.3.7) Ghangs Rate he Kitchen [rp a change ae nal fod rican arate sal ew lcat 25 tas porhowr 53.8) Cuttng Boards as spacfod by [AT ang boards & bcs sal be Sano Deal Handa Spear —tay Wal De DAO Sead Sar SDN ean Code Page 41Hotel Apartment Ciera Hygiene Others 153.5) Fallow Up on Problam Aro of A consid rpal am hi a el & Seaton apes shoul be Sudo, an WARS, ba owed up 0 VTy WFled GTS Tavs Dae eed Last Santaton Inspection Report 153.70) Sea oTRAchon i [aa aaa ae ores caargana [Oa aranne ae oR wan anne ee 53.71) Kien Woor santaton [Good aranaqe win aase —|Good danage wih gaase [Goad damage win gossa& [Good @arage wih weave 8 [Goad Garage wh qeare © lrps:roripkaehontser [rape norelpktenen oor [awbage mp; non-apkleen [aang wap: nenap nan nage rape: nigh aly. ee of race ew of grease corte ease |torsna see ease” |ronatpkichen No tal be 1} Fire Safety Requirements ST) hena resem ser z z 7 i 5-1.2) Heat and smoke detecors Tn aaron, orders producion ad publ woae S-1 a) Alors spinners, Wandnpe ne condo, poaucton wad Jina Coico, Roaucon ana [Wa Si, oRaTaN and oa SNe ORICA anda cara Pada wat eyo bt ross btw, puis arese otc are [ate areas 5-14) Cantal zoned re alam panels [7 7 z 7 7 5-15) Gosek evacuation ound Oper oar 7 7 7 system rtghers’ voice communication 5-16) Frepreo? and pressurized oat [7 7 7 7 7 save 5a. 7) Ext wgnage and emergeney 7 7 7 z 7 ishing 5.8) Fire retardant conatucton [Suet ara ana be corse win nearibasinsBuligatraeaalocoveved wh nso caving & pan seaodanea a Balig aaee BOT eros sal be sccesih oly ough re doors at wil ent aoa inca fra ras such a uy 5:19) Fre faghing eaapment& [hs prope We ontng aque sich a nara, poala We angus, re Uinta oe tal be walanle oh avery vel tha Bale Wat be netcions ced on ou ass & eds shoul bs coded regu 8.70) Emergency evaccaton [Noten a baroons pte aan acing quel abo wal ay sul do wae To go cave ale of any olla emareeey-ASSanaly, De procedures bam wit por ost re escape tes to ver ereksin whl facing to gues wih gues! eparmet ears 5.71) Emergency cals & fro cacapes From cach uss har male aTealo Soares smape lo eergecy sale wih Gath and aig We Fon obsctan Te as hatwaye mst be fred wi sacar iting, whch must bo poworedbypemarot par sources & conocido agency genera 55. T2y ie safety roa & ragutavons | Sele guaanes ove SOS OT Pe Sa NDS TegUBTaNS Wi Bo IAEATA We GUT apaTTOTS TRC 57.75) Roza prevention rales & | Ar acodan proven aroaia &Waqiat Vang Saba Sondad by a Raniah Taaiean STAG li par, ASaTs wi Be SaDaTCIy Tea reaction epored urna sa moeings 5-78) 28 Hours secure urveltance o | Tare sa be 2 ours sary suvellance on hs ary Breisak,FaTICURTy Guat Tes, SScany CTs fe TOTS Waaah Ww pCR ovest apartments Page 42Hotel Apartment Ciera Hygiene Others [10) TECHNICAL INSTALLATION STANDARDS fy Sane aera Jrorgency vig wa cach geen ona [utc ana reduction sea 6 Faz Reserve wate Spy [Sane bap anon spay ratang apacy evatabe tong capac vale olen apa ay onan para [atts prance ot [atts presence ot lates presence ot Fay rico coniTaraT TNS [Seal pacage oer nal uate areas ana sa Indi tom enc rom [Sermacapod he ae fay version soccore mst esoped lnm acento Retreat be coped fabeocrs must be oped Jenny een other FF HEALTH SERVICES STANDARDS Page 43 |sisecnosacurty where leon osacuty where11.2 Sts bac trawler provedres Hotel Apartment Ciera Hygiene Others lomo ofthe itt ase, rose fn sao ari srs ae howe ts. sreinplaceineaae of lt hase pty bos Fi rsurance PT Tae a aes ae vl praise Tl Bs Tn nvr Sy SN Tans Sap aT TABS TSG FW SSSA a ToT SST 6 OT STE Page 44enquiries, please contact Officer at the Ministry of Tourém in the sultanate of Oman. “Virtual Information”