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You have been appointed as chef de partie in the prestigious Futura Beach Hotel which will open its doors to the
public late next month.
In order to conform to the latest requirements for food safety you are required to write a set of Standard
Operating Procedures (SOPs) to meet all requirements outlined in the current legislation. You will also need to
provide a reference manual for all relevant staff.
1. A reference to the current legislation. Where can this be accessed and what are the key requirements
relating to (access this information on the website for specific details):
c. Documentation:
Record of the items acquired.
Plan for cleaning.
Health surveillance.
Log of cooling-heating.
A list of internal audits.
Training log, etc.
d. Danger Zone:
The temperature range between +5 C and +60 C when bacteria multiply quickly. To allow for air
circulation, items to be chilled should be put in shallow trays on shelves within the refrigerator.
Alternately, using a blast chiller or freezer, food products can be speedily chilled.
In order to stay out of the danger zone, it's crucial to properly defrost food. Food that needs to
defrost should be put on covered trays with labels that are obvious. To prevent juices or drips
from contaminating other goods, the trays should be set on a low shelf in the cold room. Never
defrost food by pouring hot or warm water over it! You must make sure that food quickly
reaches 60°C or above while reheated. All food products should ideally be heated briefly to the
point of boiling. The latent microorganisms will immediately start to grow if the food is left in
the danger zone for a very long time. The potential of poisoning your clients’ increases the
longer food is left in the danger zone.
2. The meaning of HACCP, the seven principles and the required procedures for each principle.
The Hazard Analysis of Critical Control Points (HACCP) system was developed in the USA to protect
astronauts from food poisoning while they were in space. It reduces the danger of food poisoning by
analysing potential points of contamination and integrates general hygiene standards into an
establishment's daily operating activities. Monitoring and record-keeping tasks may be completed
more easily with a good setup and procedure.
1) Hazard analysis-
Hazards are any biological, chemical, or physical characteristics that might lead to an issue with
food safety. At each stage of the food manufacturing process, hazards might happen. Analysis of
potential hazards entails determining their existence and evaluating their significance and chance
of happening.
3) Critical limits-
Maximum or minimal values that guarantee the product's safety. For instance, if a sample's
amount of bacteria is below a specific point, the product is considered acceptable; if it is over that
point, the product is considered undesirable. For cooking, minimum internal temperatures are
crucial boundaries.
5) Corrective actions-
In order to prevent it from happening again, systems and procedures must be changed if
monitoring and sampling reveal an undesirable level.
6) Verification-
Every company has to confirm that their HACCP protocols are operating properly. There are several
methods that may be used to check the HACCP program's accuracy.
7) Record keeping-
Every test, check, and verification must have a record, and that record must be kept. This will allow
you to demonstrate that your practices are in compliance.
High standards of personal cleanliness are crucial when working with food frequently:
Daily showering.
Wash your hair and shave if necessary.
Avoid touching your hair while working.
For cleaner, healthier hair, use shampoo and conditioner.
Before the service, brush your hair to seem put together and professional.
Put long hair in a bun or a hairnet, or cover it with a hat.
Never comb your hair near a restaurant.
In the kitchen, avoid wearing jewellery or cosmetics. Food items that become caught under
jewellery may allow germs to thrive, contaminating other food. Makeup may contaminate
meals and damage your outfit.
Keep your nails short and tidy since they can harbor dirt and bacteria.
Food workers shouldn't wear nail paint since it might chip and contaminate food. Without your
knowledge, artificial nails can come off and land in food.
Cuts, abrasions, and open wounds can harbor germs and body fluid and need to be kept away
from food. Additionally, this stops food-borne germs from infecting the wound. If bright
waterproof dressings slip off, they can be quickly found. You might wish to put on gloves for
additional protection.
b. Premises:
A firm benefits from good cleanliness because it reduces waste. For instance, properly stored food
will keep longer and need less disposal. Less germs and pests will be harbored in clean kitchens,
reducing waste and contamination. Equipment that is kept clean and well-maintained lasts longer,
which lowers maintenance and replacement expenses.
It's also crucial to keep in mind that hygiene is a legal obligation, and failure to comply can result
in heavy penalties or even the closing of the firm.
As a result, a lot of big businesses use independent food auditors to frequently audit their
operations, examine their facilities, and collect food samples for laboratory testing.
c. Equipment:
Any maintenance or equipment cleaning requirements that you are unable to address right away
must be noted and reported. To ensure that it is cleaned on a regular basis, every equipment must
be included in the cleaning plan. However, if a piece of equipment is used often or for dirty jobs, it
might need to be cleaned between routine cleanings. Equipment must be removed from service
and repaired as soon as possible if it is damaged or does not, for whatever reason, satisfy the
standards for food safety.
4. Provisions for cleaning regimes including cleaning procedures, sanitation and suitable chemicals or
mechanical procedures (for example a dishwasher).
To guarantee adequate hygiene, every institution should have a cleaning schedule or plan. Regular
cleaning of the equipment, seats, walls, and floors is advised. This will stop dirt from building up and
stop bugs from reproducing.
Equipment has to be sanitized once it has been cleaned. As pots, ladles, and other cooking utensils,
cutlery, crockery, and glasses can all be washed at the proper temperature, using industrial
dishwashers may help maintain good kitchen cleanliness. During the wash and rinse cycle, make sure
the dishwasher achieves the necessary temperature since temperatures above 80°C will destroy many
hazardous germs. For chemicals and methods, particular student responses may differ, and they
should be evaluated as such.
5. Each step of the catering cycle from ordering to distribution of foods, with the requirements and
monitoring processes at each step clearly outlined, with applied examples.
(For example it is insufficient to state “measure temperature” – you will need to explain how
temperatures are measured; what the specific temperature must be according to the commodity you
are inspecting; and what your corrective actions will need to include in case of any discrepancy – apply
these at all steps.)
Ordering- Make sure your product specs, quality standards, delivery protocols, and hygiene practices
are all clear. Use only vendors that adhere to the standards for food safety and have the relevant
accreditation.
Receiving- make sure that deliveries are routinely inspected when they arrive:
Use a data recorder while traveling and monitor the temperature of objects meant to be kept cold.
Look for any degradation indicators, such as frozen food that has begun to defrost.
Food products shouldn't be visibly contaminated in any way.
Each food item must be kept away from other foods and the packaging must be in its original state.
Foods in cans cannot have dings or protrusions.
Milk products must be in their typical form; for instance, yoghurt containers must not be bloated.
To avoid cross-contamination, keep cooked and raw foods separate.
6. The meaning of hazardous foods, especially as described by local legislation and national food codes
including typical examples for potentially hazardous foods across all food groups.
Moisture, food, temperature, the right pH, and time are all need for microorganisms to proliferate.
Certain foods are more likely to deteriorate than others. High risk foods are those that are wet,
protein-rich, and fat-rich because they encourage bacterial development. These foods require proper
handling and storage.
Foods that fulfil both of the following criteria are considered potentially harmful according to Food
Safety Standard 3.2.2:
They may have the kinds of food-poisoning bacteria that must grow in great numbers in order to
induce food poisoning; the food will promote the growth of the germs.
7. Instructions for the use, sanitation and calibration of food thermometers including the legally permitted
tolerances for probe thermometers.
A thermometer with a probe must be used to accurately measure the interior temperature of a food
item. Measuring the exterior is insufficient since the surface temperature frequently differs from the
inside temperature. If the interior temperature is 4°C, the probe thermometer must show a
temperature between 3°C and 5°C in order to be accurate to 1°C. Regular calibration of the
thermometer should be performed in accordance with the manufacturer's recommendations. By
submerging the probe in a container of slightly melted ice, its accuracy may be evaluated. Between -
1°C and +1°C should appear on the thermometer.
The thermometer has to be cleaned and sanitized before use. If you place germs on the probe itself,
checking for a safe internal temperature is useless! Use a suitable sanitizer and detergent, then rinse
or air-dry the dish (depending on the thermometer and sanitizer used).
8. The requirements for ensuring food safety for single use items.
When single-use goods are offered, it is crucial that they are properly packaged, displayed, and
preserved. For instance, serviette and straw dispensers have to be employed to stop clients from
handling many items at once. It's unsanitary to put straws in glasses and let people touch them.
Single-use things shouldn't be recycled, and you should never provide tattered or broken items.
9. The requirements for handling and disposing of damaged items, food that has been recalled, waste
removal and vermin control.
Food waste may frequently be disposed of by simply tossing it in the trash. However, there are
specific circumstances when food must be preserved before being thrown away. The following
justifications for preserving food for disposal:
Food is subject to recall – The manufacturer may announce a recall for the food products if the
company is selling produced food. This could happen if the producer detects harmful
concentrations of pathogens or pollutants, if the packing or labelling is flawed, or if the
processing is done incorrectly.
Food has been returned – Customers or businesses who have purchased food from you may
return things if there is a problem, such as contamination or torn packaging.
Food is not safe to eat – Food products can be harmed, develop physical or microbial
contamination, or have their quality decline.
Food is suspected of not being safe to eat – Even when you are unsure, you can have a
suspicion that the meal is hazardous. For instance, the meal could have spent too much time
in the danger area. You can presume that the food is harmful even if you cannot determine for
sure, therefore you should throw it away. Throw it out if you're unsure! If food is not thrown
out right away, it has to be divided and properly preserved until it can be thrown away.
Although it is not required to store food for disposal in a separate location, it is still a good
idea to keep it as far away from other foods as you can. Food that has to be thrown out can be
stored in sealed containers with prominent labels. Large enterprises could have distinct spaces
for holding food for disposal, such a freezer.
To stop flies and other critters from consuming the leftovers, cover the trash can. Garbage
should be kept as far away from building entrances as you can since it attracts bugs.
The greatest methods for containing pests are effective cleaning routines and pest control
management. Cracks and warm, wet places are where cockroaches breed. If proper sanitation
practices are not followed, they might become a significant issue. Similar to cockroaches, flies
consume food by partially digesting it and then spitting forth the digestive secretions. Flies
carry diseases and viruses to everything they settle on because they reproduce in animal
excrement and decomposing organic matter.
Adult insects can be controlled with UV lamps, fly strips, and fly spray, but it's vital to take the
laws into account. Due of the possibility of corpses contaminating food, fly zappers and fly
strips are often forbidden in locations where food is prepared. In regions where food is
produced, aerosols are not allowed. Adult insects can be kept out with the use of flyscreens
and plastic drapes.
Rats, for example, need to be contained with the use of poison or barriers. Make careful to
keep food and rat poison separate. Pets are bacterial vectors as well and are never permitted
in a restaurant. Birds should not be allowed into buildings because they carry bacteria and
contaminate food. Make sure you do routine pest inspections and control procedures.
10. A list of examples for highly perishable foods from each food group, the specific storing requirements
and special requirements for hygienic handling.
Moisture, food, temperature, the right pH, and time are all need for microorganisms to proliferate.
Certain foods are more likely to deteriorate than others. High risk foods are those that are wet,
protein-rich, and fat-rich because they encourage bacterial development. These foods require proper
handling and storage.
Foods that fulfil both of the following criteria are considered potentially harmful according to Food
Safety Standard 3.2.2:
They may have the kinds of food-poisoning bacteria that must grow in great numbers in order to
induce food poisoning; the food will promote the growth of the germs.
It is crucial to segregate different types of things and preserve them in the proper conditions while
preserving food. This comprises the division of:
11. A cleaning and sanitising procedure for a mincer, blender and coolroom or fridge. The cleaning
procedure must take into account the critical areas of these pieces of equipment which could create
potential breeding grounds for bacteria and how this can be effectively avoided.
These must incorporate WHS elements, such as turning off the equipment and, if necessary,
disconnecting at the power outlet. Correct disassembly, proper cleaning techniques using the right
chemicals—knives are hand washed or not put in water-filled sinks, critical areas are identified, such
as the mincer housing, holes in the cutter, thread of the mincer housing, rubber seals and the spaces
beneath them, the connection between blender knives, seal and bottom of blender bowl, cool room
door seals, the underside of shelving, the areas around condenser and fan guards, plumbing, etc.
12. An outline of all potential high risk customer groups and the implications of poor food standards for
these groups.
Food poisoning is more likely to affect some clients than others. Those who are typically more
vulnerable include:
Elderly.
Pregnant women.
Children.
Those with weakened immune systems.
Those who have food sensitivities.
Sick folks.
Serving these clients requires extra caution. For instance, the majority of patrons at a hospital or
nursing home would be considered high-risk, necessitating the use of extreme caution when it comes
to food safety. Similarly, those who have food allergies, such as those to nuts, may suffer from even
minor contamination.
13. A general overview of common allergens and what needs to be considered in terms of:
Always pay close attention to what clients have to say and thoroughly comprehend what they can
and cannot ingest. Always seek the advice of a dietician or other nutritional specialist if you are
unclear of what would be considered a "safe" meal option.
Many clients with medical conditions could have a list of products they can and cannot consume.
Once more, the chef should not ignore this as the client can suffer major repercussions if the meal
uses the wrong components.
Foods that contain or may possibly include these ingredients must be properly labelled, according
to Food Safety Standard 1.2.3. It is crucial to have policies in place to prevent cross-contamination
if your company produces or sells goods that may create issues.
b. 4 examples of dishes using eggs that are considered high risk and how these risks can be avoided or
reduced
Dressings, sauces, and spreads made from eggs (such hollandaise, aioli, mayonnaise, and egg
butter).
Desserts (such as tiramisu, mousse, and fried ice cream) that lack a useful cooking step.
Beverages made with raw eggs, such as raw egg high protein smoothies, eggnog, and egg flip.
Unbaked cake mix, biscuit, pastry, or pancake batter.
Risks can be avoided by utilizing convenience egg goods, such as pasteurized products, and decreased
by adhering to proper hygiene measures, setting a time restriction on the use of such products, such
as hollandaise, and controlling the temperature while making these products, such as custards.