NATIONAL CERTIFICATE: INFORMATION TECHNOLOGY: END USER COMPUTING

ID 61591 LEVEL 3 - 130 CREDITS

LEARNER WORKBOOK

SAQA: 10135

WORK AS A PROJECT TEAM MEMBER

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Learner Information:
Details Please Complete this Section
Name & Surname:
Organisation:
Unit/Dept:
Facilitator Name:
Date Started:
Date of Completion:

Copyright
All rights reserved. The copyright of this document, its previous editions and any
annexures thereto, is protected and expressly reserved. No part of this document may
be reproduced, stored in a retrievable system, or transmitted, in any form or by any
means, electronic, mechanical, photocopying, recording or otherwise without the prior
permission.

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 OVERVIEW

About the This Learner Exercise Workbook has been designed and developed

Learner to evaluate learners’ level of understanding of the WORK AS A

PROJECT TEAM MEMBER module.
Workbook
It forms part of a series of Learner Workbooks that have been
developed for NATIONAL CERTIFICATE: INFORMATION TECHNOLOGY: END
USER COMPUTING ID 61591 LEVEL 3 - 130 CREDITS.

Purpose The purpose of this Learner Exercise Workbook is to evaluate

learners understanding on the specific outcomes and/or
assessment criteria of the following SAQA Registered Unit

Context Standards:
This assessment represents the Formative Assessment component of
WORK AS A PROJECT TEAM MEMBER module, for the NATIONAL
CERTIFICATE: INFORMATION TECHNOLOGY: END USER COMPUTING ID
61591
LEVEL 3 - 130 CREDITS and should be completed in the

Resources classroom/training
The room.
following are resources needed for this assessment:
1. Learner Guide; and
2. Assessment Preparation.
Instructions to Facilitators will be required to:

Facilitators  Explain the completion of the workbook to each learner; and

 Interview the learner on similar questions, should he/she

not be able to write.
Instructions to Learners will be required to:
Learners  Complete the workbook as per the instructions;
 Ensure that all questions are completed;
 Ensure that the completion of the workbook is their own
work;
 Ensure that all annexure are attached to the workbook
and clearly referred to;
Assessment Learners are required to complete this assessment within the

Time allocated time frame of.... hours.

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Total Mark This formative assessment carries a total mark of _ points. In order to
meet the pass mark, learners are required to achieve a minimum of
80% of the total marks.

Equipment Learners are required to have the following equipment in order to

complete this workbook:
 Pen and Pencil;
 Ruler; and
 Exam Pad – for additional paper.

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 GENERAL INFORMATION

LEARNER DETAILS

Learner Full Names

Learner ID No.:
Organisation:
Unit/Dept:
Contact Details: Telephone /Cell Email Address:
Numbers:

WORKSHOP DETAILS
Workshop Venue:
Facilitator Name:
Date Started:
Date Completed:

ASSESSMENT PREPARATION CHECKLIST

DESCRIPTION YES NO COMMENTS/CONTINGENCY

This assessment is a formative assessment and it is based on
the outlined unit standard/s for the WORK AS A PROJECT
TEAM MEMBER module.
Your assessment evidence for the WORK AS A PROJECT
TEAM MEMBER module needs to be submitted on.......
(day) of...............(month)...........(year) at the following
address/place................................................................
You will be assessed based on the outlined Unit Standards.
The assessment activities are linked to specific
outcomes/assessment criteria of the outlined Unit Standards.
To determine your competence level, the following are the
methods to be used for this assessment:
1. .....................................................

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 2. .....................................................
To be declared competent on WORK AS A PROJECT TEAM
MEMBER module (formative assessment), you should have
obtained at least 80% of the total mark of this assessment.
You will be provided with detailed feedback on your
performance of this assessment as follows:
1. Written Feedback
2. Verbal Feedback
Should you be declared “not yet competent” on this
assessment, you will be entitled for re-assessment
opportunity/ies.
You will be required to re-submit evidence (only for areas)
you were declared not yet competent. A date for re-
submission will be agreed with the assessor.
You will be entitled to lodge an appeal should you not be
satisfied with the assessment decision of your assessment.
You will be required to provide the assessor feedback on
assessment procedure – this is to assist in improving the
assessment practices.
Your results of assessment and portfolio of evidence
information will not be provided to any person without
your written consent.

Learner’s Declaration

I…………………………………………………………………………………………….herewith declare that I am ready

for the assessment, that we have reviewed the assessment preparation and plan, I understand the
assessment process and I am happy that the assessment will be conducted in a fair manner.
Learner Signature: Date: Facilitator Signature: Date:

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 1
Work as a project team member

Learning Unit

UNIT STANDARD NUMBER : 10135

LEVEL ON THE NQF : 4
CREDITS : 8
FIELD : Business, Commerce and Management Studies
SUB FIELD : Project Management

This unit standard is a core standard and forms part of the qualification, National
PURPOSE: Certificate Project Management and is registered at Level 4 on the National
Qualifications Framework. Learners accessing this standard will be involved in
project management teams or involved in building small project management
teams. These projects may be technical projects, business projects or
developmental projects and will cut across a range of economic sectors. This
standard will also add value to learners who are running their own business and
recognise that project management forms an integral component of any
business. Learners acquiring this standard will be able to work autonomously and
collaboratively with others, build relations, make positive contributions, interact
with others and explain team dynamics.

The qualifying learner is capable of:

 Demonstrating an understanding of criteria for working as a member of a

team.
 Working autonomously and collaborating with other team members.
 Contributing to building relationships between team members and
stakeholders.
 Making a positive contribution to team coherence, image and spirit.
 Respecting personal, ethical, religious and cultural differences to enhance
interaction between team members.

LEARNING ASSUMED TO BE IN PLACE:

□ Learners accessing this qualification will have demonstrated competence against standards in
project management practices or equivalent of NQF Level 3.

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 SPECIFIC OUTCOME 1.

Demonstrate an understanding of criteria for working as a

member of a team.
Assessment Criteria’s
 Criteria for working as a member of a team are identified and explained.
 Behaviours conducive to working as a member of a team are identified and explained.
 Team dynamics are identified and explained.

Complete the following questions as per instructions provided

Activities

Activity Question Description Mark

1 Demonstrate an understanding of criteria for working as 5
a member of a team.

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 Activity Question Description Mark
2 What are selection criteria and why are they used? 6

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 Activity Question Description Mark
3 Describe the Importance of a Good Team Player 8

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 Activity Question Description Mark
4 Explain behaviors’ conducive to working as a member 8
of a team

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 Activity Question Description Mark

5 WHAT IS TEAM DYNAMICS? 8

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 Activity Question Description Mark
6 How Can Team Dynamics Be Managed Constructively? 2

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 SPECIFIC OUTCOME 2.
Work autonomously and collaborate with other
team members.
Assessment Criteria’s
 Team members are given sufficient support for them to achieve their work /
project objectives.
 Team members are consulted with.
 Authority levels of all team members are identified and applied.
 Collaboration reflects the needs of all team members.

Activity Question Description Mark

7 Describe what makes great teams be such? 5

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 Activity Question Description Mark
8 Explain the positive outcomes of achieving the objective if it 10
benefits your team members.

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 Activity Question Description Mark
9 Describe the Authority levels of all team members 5

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 SPECIFIC OUTCOME 3.
Contribute to building relations between team
members and stakeholders.
Assessment Criteria’s
 The importance of building relations between team members and stakeholders is explained.
 Stakeholders are identified and their needs explained.
 Communications with stakeholders encourages open and frank discussions.
 Commitments to stakeholders are honoured and met.

Activity Question Description Mark

10 Explain the importance of building relations between 9
team members and stakeholders

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 Activity Question Description Mark
11 What do we mean by stakeholders and their interests? 7

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 Activity Question Description Mark

12 Distinguish the two: 11

 Primary stakeholders
 Secondary Stakeholders

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 Activity Question Description Mark
13 Give a detailed explanation on ways to communicate with 7
Your Stakeholders

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 SPECIFIC OUTCOME 4.
Make a positive contribution to team coherence, image
and spirit.
Assessment Criteria’s
 The needs and objectives of team members are identified and explained.
 Methods and techniques for building team coherence and spirit are identified and
explained.
 Team member actions are conducive to team coherence, spirit and image.
 Trust and support of colleagues is gained through applicable behaviours.
 Feedback is provided which leads to constructive working relationships.

Activity Question Description Mark

14 Identify and explain the needs and objectives of 10
team members

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 Activity Question Description Mark
15 Identify and explain the methods and techniques for 15
building team coherence and spirit

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 Activity Question Description Mark
16 Explain how Trust and support of colleagues is gained through 5
applicable behaviours?

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 SPECIFIC OUTCOME 5.
Respect personal, ethical, religious and cultural differences

Assessment Criteria’s
 Differences between team members are identified and acknowledged.
 The importance of showing respect is explained.
 Team members are treated in ways which that demonstrate respect for individuals.
 Behaviours, which are of concern to individuals, are discussed promptly and openly with
those concerned.

Activity Question Description Mark

17 Explain difference Between Work Groups and Teams 5

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 Activity Question Description Mark
18 Explain the importance of showing respect 5

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 Activity Question Description Mark
19 How do you demonstrate respect to your team? 5

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