Service Contract ‫ﻋﻘﺪ ﺧﺪﻣﺎﺕ‬

number port ‫ﻧﻘﻞ ﺍﻟﺮﻗﻢ‬

Customer Information ‫ﺑﻴﺎﻧﺎﺕ ﺍﻟﻌﻤﻴﻞ‬

ID Number: 2475415671 :‫ﺭﻗﻢ ﺍﻟﻬﻮﻳﺔ‬ Full Name: ‫ﻳﺎﺳﻴﻦ ﺳﻼﻡ‬ :‫ﺍﻻﺳﻢ ﺑﺎﻟﻜﺎﻣﻞ‬

Nationality: 111 :‫ﺍﻟﺠﻨﺴﻴﺔ‬ ID Type: Resident :‫ﻧﻮﻉ ﺍﻟﻬﻮﻳﺔ‬

Customer Email: yassin.hadi2424@gmail.com :‫ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﻟﻠﻌﻤﻴﻞ‬ Alternative Contact No: 966580082393 :‫ﺭﻗﻢ ﺍﺗﺼﺎﻝ ﺍﺿﺎﻓﻲ‬

Service Information ‫ﺑﻴﺎﻧﺎﺕ ﺍﻟﺨﺪﻣﺔ‬

SIM Serial Number: 899660900000888983 :‫ﺍﻟﺮﻗﻢ ﺍﻟﺘﺴﻠﺴﻠﻲ ﻟﻠﺸﺮﻳﺤﺔ‬ Salam Mobile No: 966580082393 :‫ﺟﻮﺍﻝ )ﺳﻼﻡ( ﺭﻗﻢ‬

Commitment Period in Months: 0 :‫ﻓﺘﺮﺓ ﺍﻻﻟﺘﺰﺍﻡ ﺑﺎﻷﺷﻬﺮ‬ Line Type (prepaid/postpaid): Prepaid :(‫ﻣﺴﺒﻖ ﺍﻟﺪﻓﻊ‬/‫ﻧﻮﻉ ﺍﻟﺨﻂ )ﻣﻔﻮﺗﺮ‬

Credit limit: :‫ﺍﻟﺤﺪ ﺍﻻﺋﺘﻤﺎﻧﻲ‬ Package: Solo Plan :‫ﺍﻟﺒﺎﻗﺔ‬

To Add or Remove Services, please call 1101 or visit www.salammobile.sa www.salammobile.sa ‫ ﺃﻭ ﺯﻳﺎﺭﺓ‬1101 ‫ ﻳﺮﺟﻰ ﺍﻻﺗﺼﺎﻝ ﺏ‬،‫ﻹﺿﺎﻓﺔ ﺃﻭ ﺇﺯﺍﻟﺔ ﺍﻟﺨﺪﻣﺎﺕ‬

Package Details ‫ﺗﻔﺎﺻﻴﻞ ﺍﻟﺒﺎﻗﺔ‬

Monthly Charge: 74.5 SAR :‫ﺍﻟﺮﺳﻮﻡ ﺍﻟﺸﻬﺮﻳﺔ‬ Plan name: Solo Plan :‫ﺍﺳﻢ ﺍﻟﺒﺎﻗﺔ‬

Deposit: ‫ﻣﺒﻠﻎ ﺍﻟﺘﺄﻣﻴﻦ‬ Inc mins: UNLIMITED :‫ﺍﻟﺪﻗﺎﺋﻖ ﺍﻟﻤﺠﺎﻧﻴﻪ‬

Maximum additional SIMs: :‫ﺍﻟﺤﺪ ﺍﻷﻗﺼﻰ ﻟﻠﺸﺮﺍﺋﺢ‬ Inc data: 50GB :‫ﺍﻟﺒﻴﺎﻧﺎﺕ ﺍﻟﻤﺠﺎﻧﻴﻪ‬
<number SIMs allowed as per package> <‫>ﺍﻟﻤﺴﻤﻮﺡ ﺑﻬﺎ ﺣﺴﺐ ﺍﻟﺒﺎﻗﺔ‬
Rollover period: 30 DAY :‫ﻓﺘﺮﺓ ﺍﻟﺘﻤﺪﻳﺪ‬

For full rate card including all premium rates please visit www.salammobile.sa www.salammobile.sa ‫ﻟﻼﻃﻼﻉ ﻋﻠﻰ ﺗﻔﺎﺻﻴﻞ ﻭﻛﺎﻓﺔ ﺗﻜﻠﻔﺔ ﺍﻟﺨﺪﻣﺎﺕ ﻭﺍﻟﻤﻜﺎﻟﻤﺎﺕ ﻳﺮﺟﻲ ﺯﻳﺎﺭﺓ ﻣﻮﻗﻌﻨﺎ‬

Declaration ‫ﺇﻗﺮﺍﺭ‬
I hereby confirm the information above and I agree to the package, benefits ‫ﺃﻗﺮ ﻋﻠﻰ ﺻﺤﺔ ﺍﻟﺒﻴﺎﻧﺎﺕ ﺃﻋﻼﻩ ﻭﺃﻭﺍﻓﻖ ﻋﻠﻰ ﺷﺮﻭﻁ ﻭﺃﺣﻜﺎﻡ ﺍﻟﺒﺎﻗﺔ ﻭﻣﻤﻴﺰﺍﺗﻬﺎ ﻭﺷﺮﻭﻁ‬
received and the service terms and conditions. .‫ﻭﺃﺣﻜﺎﻡ ﺍﻟﺨﺪﻣﺔ‬

Customer Finger Print Has Been Validated Using the

‫ﺗﻢ ﺍﻟﺘﺤﻘﻖ ﻣﻦ ﺻﺤﺔ ﺑﺼﻤﺔ ﺍﻟﻌﻤﻴﻞ ﺑﺎﺳﺘﺨﺪﺍﻡ ﻭﺳﺎﺋﻞ ﺍﻟﺘﺤﻘﻖ ﺍﻟﻤﻌﺘﻤﺪﺓ‬
Authorized Technology
Validation Code: :‫ﺭﻗﻢ ﻣﺮﺍﻗﺒﺔ ﺍﻟﻤﻌﺎﻣﻼﺕ‬ TCN Number: cf3b28e3-26fd-4ef2-88ac-b6a46a4e315c :‫ﺭﻣﺰ ﺍﻟﺘﺄﻛﻴﺪ‬

Client’s Original ID Card was Checked and Verified Salam Employee hereby confirm that
‫ﺗﻢ ﺍﻻﻃﻼﻉ ﻋﻠﻰ ﺃﺻﻞ ﻫﻮﻳﺔ ﺍﻟﻌﻤﻴﻞ ﻭﻣﻄﺎﺑﻘﺘﻬﺎ ﻭﺟﻤﻴﻊ ﺑﻴﺎﻧﺎﺕ ﺍﻟﻌﻤﻴﻞ ﺍﻟﻮﺍﺭﺩﺓ ﺑﻬﺬﺍ ﺍﻟﻌﻘﺪ ﺟﺎﺀﺕ ﻣﺒﺎﺷﺮﺓ‬
customer ID was verified and the information within the Service Contract was directly taken
‫ﻣﻦ ﺍﻟﻌﻤﻴﻞ‬
from the customer

Employee Code: 1102471578 :‫ﻛﻮﺩ ﺍﻟﻤﻮﻇﻒ‬ Employee Name: ONLINE_000001 :‫ﺍﺳﻢ ﺍﻟﻤﻮﻇﻒ‬

Date: 30/09/2022 :‫ﺍﻟﺘﺎﺭﻳﺦ‬ Customer Name: ‫ﻳﺎﺳﻴﻦ ﺳﻼﻡ‬ :‫ﺍﺳﻢ ﺍﻟﻌﻤﻴﻞ‬

salammobile.sa | +966 51 101 1101 or +1101 | info@salammobile.sa

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Terms and Conditions
Article 1: Introduction
This Service Contract is prepared in accordance with the regulations, bylaws and decisions issued by the
CITC, in case of conflict between the terms and conditions herein and the terms and conditions outlined in
any of the regulations, bylaws or decisions issued by the CITC, then the terms and conditions of the CITC
shall prevail. This introduction shall constitute an integral part of this Contract and shall be read and
interpreted with it.
Article 2: Definitions
2.1 “Company” refers to Integrated Telecom Mobile Company Ltd “SALAM Mobile”, a Saudi limited lability
company registered under the laws of the Kingdom of Saudi Arabia under commercial registration number
(1010691908) and licensed by CITC to provide virtual mobile telecommunications services.
2.2 “Customer” refers to the legal, natural or authorized person above 15 years old that has subscribed to
any of the Services provided by the Company, and has accepted these terms and conditions through an
SMS that contains link to this Contract or through the Identity Authentication Management (Nafaz).
2.3 “CITC” refers to the Communications and Information Technology Commission.
2.4 “Contract” refers to these terms & conditions and any other annexes attached to or referenced in this
Contract that governs the relationship between the Company and the Customer.
2.5 “Commitment Period” refers to the minimum period which the Customer shall remain subscribed to
the Service. Any termination of a Service during the Commitment Period shall be subject to penalties
detailed under article 6 of this Contract.
2.6 “Service/s” refers to any of the products and/or services requested by the Customer and provided by
the Company under this Contract.
2.7 “SMS” or “Short Message Service” means a text messaging service component of most telephone,
internet, and mobile device systems.
2.8 “Taxes” refers to the value added tax which shall be added to the Customer bill in accordance with the
prevailing tax laws in KSA.
2.9 “Device/s” refers to communication equipment or any part thereof owned by the Company or any of its
contractors and used to make the Service available to the Customer.
2.10 “Device Discount Program” refers to a Device subsidy program offered by the Company that allows
the Customer to receive a discounted or free Device subject to subscribing to the respective program as
defined in the Request Form.
2.11 “Permitted Postpaid Package” refers to the postpaid Service packages available for subscription with
or without the Device Discount Program offered from time to time by the Company.
Article 3: Credit Limits and Insurance Deposit
3.1 The Company reserves the right to determine the credit limit of the Customer based on his monthly
average consumption or as deemed appropriate by the Company. In case the Customer reaches his credit
limit, the Company has the right to suspend the Service. Customer agrees to pay any amount exceeding the
credit limit, and an excess fee up to 10% of the credit limit in case the Customer requested the Company to
resume the Service after its suspension due to exceeding the credit limit.
3.2 The Customer agrees to provide the Company with any information or data it requests for establishing,
auditing, or administering his account. The Customer also authorizes the Company to obtain and collect
information related to him or his accounts from the Saudi Credit Bureau (“SIMAH”) or any other company
that provides the same service.
3.3 The Customer acknowledges that the Company may disclose and/or share Customer’s information or
data or account information with SIMAH or with any other agency approved by Saudi Arabian Monetary
Agency (SAMA).
3.4 Customer agrees to pay an insurance deposit either upon electronically accepting this Contract or
during its validity, as may be deemed appropriate by the Company in order to protect its rights, which shall
include but not limited to the following cases: a. There are undisputed and unpaid amounts due for
payment by the Customer to the Company; b. The Customer have defaulted previously in paying bills to the
Company or as evident in his credit history at SIMAH; or c. The Customer is a new Customer with no history
available with the Company.
3.5 The Company reserves the right to deduct any unpaid due amounts payable by the Customer in
accordance with this Contract from the insurance deposit.
Article 4: Customer’s Obligations
4.1 The Customer agrees to provide the Company with information or documentation which may be
required to conduct an identification check of the Customer, which shall be done through the Ministry of
Interior portal “Absher” or through the Identity Authentication Management (IAM). Customer accepts the
validation of identification by receiving an SMS to the individual number associated with the Customer’s
Absher account. The SMS will contain an authentication code, which will then be followed by the terms &
condition as well as the Contract of the Service, which shall be sent through a link to the registered mobile
number and email address.
4.2 The Customer shall not use or allow the use of the Service or make any modifications to the Devices,
equipment and related software in violation of the laws and regulations of the Kingdom of the Saudi Arabia
or in violation of the terms of this Contract or for the purposes for which it has been allocated. The
Customer shall be responsible for any unlawful use of the Service and all related consequences including
penalties.
4.3 The Customer shall not use the Service for marketing or advertising purposes.
4.4 The Customer shall pay the amount of the insurance deposit and any other due amounts on the dates
specified by the Company.
4.5 The Customer shall, in the event that the Company provides Devices for the provision of the Service,
allow the Company’s authorized personnel to enter into premises or sites occupied by the Customer or
under his control and to remain in such locations to the extent required for any of the agreed and permitted
purposes in accordance with the regulations, bylaws and decisions of the CITC.
4.6 The Customer shall comply with the terms of the software licenses used in the Devices and equipment,
including any related intellectual property rights or any other rights required to provide any Services,
installation or use of any equipment at Customer premises (including communications Devices and
equipment) during the entire Service provision duration by the Company.
4.7 The Customer may not rent, resell or assign the Service without the prior written consent of the
Company.
4.8 The Customer shall notify the Company of any changes in the information provided by the Customer by
its authorized representatives.
4.9 Unless otherwise specified in the relevant Service Contract Salam shall be the owner of any Devices
supplied under this Contract and shall have the right to retrieve such provided Devices at the end of or
termination of such Service
4.10 The Customer agree to subscribe to "Pay As You Go" for the Internet usage after the subscribed data
benefits for subscribed Service is fully consumed based on the basic tariff of the Service.
4.11 The Customer can view the subscription through mobile application, selfcare or customer care service
via calling number 1101 or visit http://www.salammobile.sa to check the subscribed-plan benefits and
details,
Article 5: Charges and Fees
5.1 All charges and/or fees payable under this Contract shall be inclusive of Taxes.
5.2 The Company shall bill the postpaid Service charges and Taxes every Gregorian calendar month.
5.3 Customer undertakes, to pay the Service fees, establishment or connection fees and any additional
services fees as selected by the Customer within 30 days of the date of invoice.
5.4 The Customer has the right to file an objection to the Company for any errors/omissions in an invoice
within 60 days of the issuance date of the subject invoice. Thereafter an invoice shall be deemed accepted
by the Customer.
5.5 The Customer undertakes to pay all undisputed amounts as shown in its records notwithstanding the
way it was used and/or the actual identity of the user.
5.6 The Company has the right to include previous undisputed due amounts in the current invoice.
5.7 Calling any on-net or offnet 9200xxxxxx are charged at x SAR/min. calls to directory services 9xx are
charged at x SAR/min
5.8 The following out of bundle charges apply: onnet calls: xSAR/min, offnet calls: xSAR per/min, SMS
onnet: xSAR/message, SMS offnet: xSAR/message, data: xSAR/MByte
salammobile.sa | +966 51 101 1101 or +1101 | info@salammobile.sa
Page 2/3
‫ﺍﻷﺣﻜﺎﻡ ﻭﺍﻟﺸﺮﻭﻁ‬
‫ ﻣﻘﺪﻣﺔ‬:1 ‫ﺍﻟﻤﺎﺩﺓ‬
‫ُ ﻭﻓﻲ ﺣﺎﻟﺔ‬،‫ﺗﻢ ﺍﻋﺪﺍﺩ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﻭﻓﻖً ﺍ ﻟﻸﻧﻈﻤﺔ ﻭﺍﻟﻠﻮﺍﺋﺢ ﻭﺍﻟﻘﺮﺍﺭﺍﺕ ﺍﻟﺼﺎﺩﺭﺓ ﻣﻦ ﻫﻴﺌﺔ ﺍﻻﺗﺼﺎﻻﺕ ﻭﺗﻘﻨﻴﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬
‫ﻭﺟﻮﺩ ﺕَ ﻋﺎﺭﺽ ﺑﻴﻦ ﺍﻟﺸﺮﻭﻁ ﻭﺍﻷﺣﻜﺎﻡ ﺍﻟﻮﺍﺭﺩﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﻭﺍﻟﺸﺮﻭﻁ ﻭﺍﻷﺣﻜﺎﻡ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻴﺄﻱ ﻣﻦ ﺍﻷﻧﻈﻤﺔ ﺃﻭ ﺍﻟﻠﻮﺍﺋﺢ‬
‫ ﻭﺕُ ﺵ ً ﻛِّﻞ ﻫﺬﻩ ﺍﻟﻤﻘﺪﻣﺔ‬،‫ ﺗﺴﻮﺩ ﺃﺣﻜﺎﻡ ﻭﺷﺮﻭﻁ ﻫﻴﺌﺔ ﺍﻻﺗﺼﺎﻻﺕ ﻭﺗﻘﻨﻴﺔَ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬،‫ﺃﻭ ﺍﻟﻘﺮﺍﺭﺍﺕ ﺍﻟﺼﺎﺩﺭﺓ ﻋﻦ ﺍﻟﻬﻴﺌﺔ‬
.‫ﺟﺰﺀ َ ﺍ ﻻ ﻳﺘﺠﺰﺃ ﻣﻦ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﻭﺕُ ﻗﺮ َّ ﺀ ﻭﺕُ ﻑَ ﺳﺮ ﻣﻌﻪ‬
‫ ﺍﻟﺘﻌﺮﻳﻔﺎﺕ‬:2 ‫ﺍﻟﻤﺎﺩﺓ‬
‫ ﻭﻫﻲ ﺷﺮﻛﺔ ﺳﻌﻮﺩﻳﺔ ﺫﺍﺕ ﻣﺴﺆﻭﻟﻴﺔ‬،(‫ ﺷﺮﻛﺔ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻤﺘﻜﺎﻣﻠﺔ ﺍﻟﻤﺘﻨﻘﻠﺔ ﺍﻟﻤﺤﺪﻭﺩﺓ )ﺳﻼﻡ ﻣﻮﺑﺎﻳﻞ‬:"‫ "ﺍﻟﺸﺮﻛﺔ‬1-2
‫( ﻭﻣﺮﺧﺼﺔ ﻣﻦ ﻫﻴﺌﺔ‬1010691908) ‫ﻣﺤﺪﻭﺩﺓ ﻣﺴﺠﻠﺔ ﺑﻤﻮﺟﺐ ﺃﻧﻈﻤﺔ ﺍﻟﻤﻤﻠﻜﺔ ﺍﻟﻌﺮﺑﻴﺔ ﺍﻟﺴﻌﻮﺩﻳﺔ ﺑﻤﻮﺟﺐ ﺳﺠﻞ ﺗﺠﺎﺭﻱ ﺭﻗﻢ‬
.‫ﺍﻻﺗﺼﺎﻻﺕ ﻭﺗﻘﻨﻴﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻟﺘﻘﺪﻳﻢ ﺧﺪﻣﺎﺕ ﻣﺸﻐﻞ ﺷﺒﻜﺎﺕ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻤﺘﻨﻘﻠﺔ ﺍﻻﻓﺘﺮﺍﺿﻴﺔ‬
‫ ﺗﺸﻴﺮ ﺇﻟﻰ ﺍﻟﺸﺨﺺ ﺍﻟﻘﺎﻧﻮﻧﻲ ﺃﻭ ﺍﻟﻄﺒﻴﻌﻲ ﺃﻭ ﺍﻟﻤﺮﺧﺺ ﻟﻪ ﺍﻟﺬﻱ ﺍﺷﺘﺮﻙ ﻓﻲ ﺃﻱ ﻣﻦ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﺘﻲ‬:"‫ "ﺍﻟﻌﻤﻴﻞ‬2-2
‫ ﻭﻭﺛﻖ ﻣﻮﺍﻓﻘﺘﻪ ﻋﻠﻰ ﻫﺬﻩ ﺍﻟﺸﺮﻭﻁ ﻭﺍﻷﺣﻜﺎﻡ ﻣﻦ ﺧﻼﻝ ﺭﺳﺎﻟﺔ ﻧﺼﻴﺔ‬،‫ ﻋﺎﻣﺎ ﻓﺄﻛﺜﺮ‬15 ‫ﺗﻘﺪﻣﻬﺎ ﺍﻟﺸﺮﻛﺔ ﻭﻳﺒﻠﻎ ﻣﻦ ﺍﻟﻌﻤﺮ‬
.(‫ﻗﺼﻴﺮﺓ ﺗﺤﺘﻮﻱ ﻋﻠﻰ ﺭﺍﺑﻂ ﻟﻬﺬﺍ ﺍﻟﻌﻘﺪ ﺃﻭ ﻣﻦ ﺧﻼﻝ ﻗﻨﻮﺍﺕ ﻣﺼﺎﺩﻗﺔ ﺍﻟﻬﻮﻳﺔ )ﻧﻔﺎﺫ‬
."‫ "ﺍﻟﻬﻴﺌﺔ" ﺗﺸﻴﺮ ﺍﻟﻰ "ﻫﻴﺌﺔ ﺍﻻﺗﺼﺎﻻﺕ ﻭﺗﻘﻨﻴﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬3-2
‫ "ﺍﻟﻌﻘﺪ" ﻳﺸﻴﺮ ﺇﻟﻰ ﺍﻟﺸﺮﻭﻁ ﻭﺍﻷﺣﻜﺎﻡ ﺍﻟﻮﺍﺭﺩﺓ ﻫﻨﺎ ﻭﺃﻳﺔ ﻣﻼﺣﻖ ﺃﺧﺮﻯ ﻣﺮﻓﻘﺔ ﺃﻭ ﻣﺸﺎﺭ ﺇﻟﻴﻬﺎ ﻓﻲ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﻭﺍﻟﺘﻲ‬4-2
.‫ﺗﺤﻜﻢ ﺍﻟﻌﻼﻗﺔ ﺑﻴﻦ ﺍﻟﺸﺮﻛﺔ ﻭﺍﻟﻌﻤﻴﻞ‬
‫ ﻭﻳﺨﻀﻊ ﺃﻱ ﺇﻧﻬﺎﺀ‬،‫ "ﻓﺘﺮﺓ ﺍﻻﻟﺘﺰﺍﻡ" ﺗﺸﻴﺮ ﺇﻟﻰ ﺍﻟﺤﺪ ﺍﻷﺩﻧﻰ ﻟﻠﻔﺘﺮﺓ ﺍﻟﺘﻲ ﻳﺴﺘﻤﺮ ﻓﻴﻬﺎ ﺍﻟﻌﻤﻴﻞ ﻣﺸﺘﺮﻛًﺎ ﻓﻲ ﺍﻟﺨﺪﻣﺔ‬5-2
.‫ﻟﻠﺨﺪﻣﺔ ﺧﻼﻝ ﻓﺘﺮﺓ ﺍﻻﻟﺘﺰﺍﻡ ﻟﻠﺸﺮﻭﻁ ﺍﻟﻤﻔﺼﻠﺔ ﺑﻤﻮﺟﺐ ﺍﻟﻤﺎﺩﺓ ﺍﻟﺴﺎﺩﺳﺔ ﻣﻦ ﻫﺬﺍ ﺍﻟﻌﻘﺪ‬
‫ﺃﻭ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﺘﻲ ﻳﻄﻠﺒﻬﺎ ﺍﻟﻌﻤﻴﻞ ﻭﺍﻟﺘﻲ ﺗﻘﺪﻣﻬﺎ ﺍﻟﺸﺮﻛﺔ ﺑﻤﻮﺟﺐ‬/‫ﺍﻟﺨﺪﻣﺎﺕ" ﺗﺸﻴﺮ ﺇﻟﻰ ﺃﻱ ﻣﻦ ﺍﻟﻤﻨﺘﺠﺎﺕ ﻭ‬/‫ "ﺍﻟﺨﺪﻣﺔ‬6-2
.‫ﻫﺬﺍ ﺍﻟﻌﻘﺪ‬
‫ "ﺧﺪﻣﺔ ﺍﻟﺮﺳﺎﺋﻞ ﺍﻟﻘﺼﻴﺮﺓ" ﺗﻌﻨﻲ ﺃﺣﺪ ﻣﻜﻮﻧﺎﺕ ﺧﺪﻣﺔ ﺍﻟﺮﺳﺎﺋﻞ ﺍﻟﻨﺼﻴﺔ ﻟﻤﻌﻈﻢ ﺃﻧﻈﻤﺔ ﺍﻟﻬﺎﺗﻒ ﻭﺍﻹﻧﺘﺮﻧﺖ ﻭﺍﻷﺟﻬﺰﺓ‬7-2
.‫ﺍﻟﺠﻮﺍﻟﺔ‬
‫ "ﺍﻟﻀﺮﺍﺋﺐ" ﺗﺸﻴﺮ ﺇﻟﻰ ﺿﺮﻳﺒﺔ ﺍﻟﻘﻴﻤﺔ ﺍﻟﻤﻀﺎﻓﺔ ﺍﻟﺘﻲ ﻳﺠﺐ ﺇﺿﺎﻓﺘﻬﺎ ﺇﻟﻰ ﻓﺎﺗﻮﺭﺓ ﺍﻟﻌﻤﻴﻞ ﻭﻓﻖً ﺍ ﻷﻧﻈﻤﺔ ﺍﻟﻀﺮﺍﺋﺐ‬8-2
.‫ﺍﻟﺴﺎﺋﺪﺓ ﻓﻲ ﺍﻟﻤﻤﻠﻜﺔ ﺍﻟﻌﺮﺑﻴﺔ ﺍﻟﺴﻌﻮﺩﻳﺔ‬
‫ﺍﻷﺟﻬﺰﺓ" ﻳﺸﻴﺮ ﺇﻟﻰ ﻣﻌﺪﺍﺕ ﺍﻻﺗﺼﺎﻝ ﺍﻟﻤﻤﻠﻮﻛﺔ ﻟﻠﺸﺮﻛﺔ ﺃﻭ ﺃﻱ ﻣﻦ ﻣﻘﺎﻭﻟﻴﻬﺎ ﻭﺍﻟﻤﺴﺘﺨﺪﻣﺔ ﻟﺘﻘﺪﻳﻢ ﺍﻟﺨﺪﻣﺔ‬/‫ "ﺍﻟﺠﻬﺎﺯ‬9-2
.‫ﻟﻠﻌﻤﻴﻞ‬
‫ "ﺑﺮﻧﺎﻣﺞ ﺍﻟﺨﺼﻮﻣﺎﺕ ﻋﻠﻰ ﺍﻷﺟﻬﺰﺓ" ﻳﺸﻴﺮ ﺇﻟﻰ ﺑﺮﻧﺎﻣﺞ ﺩﻋﻢ ﺍﻷﺟﻬﺰﺓ ﺍﻟﺬﻱ ﺗﻘﺪﻣﻪ ﺍﻟﺸﺮﻛﺔ ﻭﺍﻟﺬﻱ ﻳﺴﻤﺢ ﻟﻠﻌﻤﻴﻞ‬01-2
.‫ﺑﺎﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺟﻬﺎﺯ ﻣﺨﻔﺾ ﺃﻭ ﻣﺠﺎﻧﻲ ﻳﺨﻀﻊ ﻟﻼﺷﺘﺮﺍﻙ ﻓﻲ ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﻤﻌﻨﻲ ﻛﻤﺎ ﻫﻮ ﻣﺤﺪﺩ ﻓﻲ ﻃﻠﺐ ﺍﻻﺷﺘﺮﺍﻙ‬
‫ "ﺍﻟﺒﺎﻗﺔ ﺍﻟﻤﻔﻮﺗﺮﺓ ﺍﻟﻤﺴﻤﻮﺡ ﺑﻬﺎ" ﺗﺸﻴﺮ ﺇﻟﻰ ﺑﺎﻗﺎﺕ ﺍﻟﺨﺪﻣﺔ ﺍﻟﻤﻔﻮﺗﺮﺓ ﺍﻟﻤﺘﺎﺣﺔ ﻟﻼﺷﺘﺮﺍﻙ ﻣﻊ ﺃﻭ ﺑﺪﻭﻥ ﺑﺮﻧﺎﻣﺞ‬11-2
.‫ﺍﻟﺨﺼﻮﻣﺎﺕ ﻋﻠﻰ ﺍﻷﺟﻬﺰﺓ ﺍﻟﺬﻱ ﺗﻘﺪﻣﻪ ﺍﻟﺸﺮﻛﺔ ﻣﻦ ﻭﻗﺖ ﻵﺧﺮ‬
‫ ﺣﺪﻭﺩ ﺍﻻﺋﺘﻤﺎﻥ ﻭﻣﺒﻠﻎ ﺍﻟﺘﺄﻣﻴﻦ‬:3 ‫ﺍﻟﻤﺎﺩﺓ‬
‫ ً ﺗﺤﺘﻔﻆ ﺍﻟﺸﺮﻛﺔ ﺑﺤﻘﻬﺎ ﻓﻲ ﺗﺤﺪﻳﺪ ﺣﺪ ﺍﻻﺋﺘﻤﺎﻥ ﻟﻠﻌﻤﻴﻞ ﺑﻨﺎﺀ ﻋﻠﻰ ﻣﺘﻮﺳﻂ ﺍﺳﺘﻬﻼﻛﻪ ﺍﻟﺸﻬﺮﻱ ﺃﻭ ﺣﺴﺒﻤﺎ ً ﺗﺮﺍﻩ ﺍﻟﺸﺮﻛﺔ‬1-3
‫ ﻭﻳﻮﺍﻓﻖ ﺍﻟﻌﻤﻴﻞ ﻋﻠﻰ‬،‫ ﻳﺤﻖ ﻟﻠﺸﺮﻛﺔ ﺗﻌﻠﻴﻖ ﺍﻟﺨﺪﻣﺔ‬،‫ ﻭﻓﻲ ﺣﺎﻟﺔ ﻭﺻﻮﻝ ﺍﻟﻌﻤﻴﻞ ﺇﻟﻰ ﺍﻟﺤﺪ ﺍﻻﺋﺘﻤﺎﻧﻲ ﺍﻟﺨﺎﺹ ﺑﻪ‬،‫ﻣﻨﺎﺳﺒﺎ‬
‫ﻣﻦ ﺍﻟﺤﺪ ﺍﻻﺋﺘﻤﺎﻧﻲ ﻓﻲ ﺣﺎﻝ ﻃﻠﺐ ﺍﻟﻌﻤﻴﻞ ﻣﻦ‬٪ 10 ‫ ﻭﺭﺳﻮﻡ ﺍﺿﺎﻓﻴﺔ ﺗﺼﻞ ﺇﻟﻰ‬،‫ﺳﺪﺍﺩ ﺃﻱ ﻣﺒﻠﻎ ﻳﺘﺠﺎﻭﺯ ﺍﻟﺤﺪ ﺍﻻﺋﺘﻤﺎﻧﻲ‬
.‫ﺍﻟﺸﺮﻛﺔ ﺍﺳﺘﺌﻨﺎﻑ ﺍﻟﺨﺪﻣﺔ ﺑﻌﺪ ﺗﻌﻠﻴﻘﻬﺎ ﺑﺴﺒﺐ ﺗﺠﺎﻭﺯ ﺍﻟﺤﺪ ﺍﻻﺋﺘﻤﺎﻧﻲ‬
‫ ﻛﻤﺎ‬،‫ ﻳﻮﺍﻓﻖ ﺍﻟﻌﻤﻴﻞ ﻋﻠﻰ ﺗﺰﻭﻳﺪ ﺍﻟﺸﺮﻛﺔ ﺑﺄﻱ ﻣﻌﻠﻮﻣﺎﺕ ﺃﻭ ﺑﻴﺎﻧﺎﺕ ﺗﻄﻠﺒﻬﺎ ﺍﻟﺸﺮﻛﺔ ﻹﻧﺸﺎﺀ ﺣﺴﺎﺑﻪ ﺃﻭ ﺗﺪﻗﻴﻘﻪ ﺃﻭ ﺇﺩﺍﺭﺗﻪ‬2-3
‫ﻳﻔﻮﺽ ﺍﻟﻌﻤﻴﻞ ﺍﻟﺸﺮﻛﺔ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﻪ ﺃﻭ ﺑﺤﺴﺎﺑﺎﺗﻪ ﻣﻦ ﺍﻟﺸﺮﻛﺔ ﺍﻟﺴﻌﻮﺩﻳﺔ ﻟﻠﻤﻌﻠﻮﻣﺎﺕ‬
.‫ﺍﻻﺋﺘﻤﺎﻧﻴﺔ )ﺳﻤﺔ( ﺃﻭ ﺃﻱ ﺷﺮﻛﺔ ﺃﺧﺮﻯ ﺗﻘﺪﻡ ﻧﻔﺲ ﺍﻟﺨﺪﻣﺔ‬
‫ ﺃﻭ ﻣﺸﺎﺭﻛﺔ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻌﻤﻴﻞ ﺃﻭ ﺑﻴﺎﻧﺎﺗﻪ ﺃﻭ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﺤﺴﺎﺏ ﻣﻊ ﺳﻤﺔ ﺃﻭ‬/‫ ﻳﻘﺮ ﺍﻟﻌﻤﻴﻞ ﺑﺄﻧﻪ ﻳﺠﻮﺯ ﻟﻠﺸﺮﻛﺔ ﺍﻻﻓﺼﺎﺡ ﻭ‬3-3
.(‫ﻣﻊ ﺃﻱ ﺟﻬﺔ ﺃﺧﺮﻯ ﻣﻌﺘﻤﺪﺓ ﻣﻦ ﻣﺆﺳﺴﺔ ﺍﻟﻨﻘﺪ ﺍﻟﻌﺮﺑﻲ ﺍﻟﺴﻌﻮﺩﻱ )ﺳﺎﻣﺎ‬
‫ ﺣﺴﺒﻤﺎ ﺗﺮﺍﻩ ً ﺍﻟﺸﺮﻛﺔ‬،‫ ً ﻳﻮﺍﻓﻖ ﺍﻟﻌﻤﻴﻞ ﻋﻠﻰ ﺳﺪﺍﺩ ﻣﺒﻠﻎ ﺗﺄﻣﻴﻦ ﺇﻣﺎ ﻋﻨﺪ ﻗﺒﻮﻝ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﺇﻟﻜﺘﺮﻭﻧﻴﺎ ﺃﻭ ﺃﺛﻨﺎﺀ ﺳﺮﻳﺎﻧﻪ‬4-3
‫ ﻓﻲ ﺣﺎﻟﺔ ﻭﺟﻮﺩ ﻣﺒﺎﻟﻎ ﻏﻴﺮ ﻣﺘﻨﺎﺯﻉ‬-‫ ﺃ‬:‫ ﻭﺍﻟﺘﻲ ﺗﺸﻤﻞ ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﻟﻤﺜﺎﻝ ﻻ ﺍﻟﺤﺼﺮ ﺍﻟﺤﺎﻻﺕ ﺍﻟﺘﺎﻟﻴﺔ‬،‫ﻣﻨﺎﺳﺒﺎ ﻟﺤﻔﻆ ﺣﻘﻮﻗﻬﺎ‬
‫ ﻓﻲ ﺣﺎﻟﺔ ﺗﺨﻠﻒ ﺍﻟﻌﻤﻴﻞ ﺳﺎﺑﻖً ﺍ ﻋﻦ ﺳﺪﺍﺩ ﻓﻮﺍﺗﻴﺮ‬-‫ﻋﻠﻴﻬﺎ ﻭﻏﻴﺮ ﻣﺪﻓﻮﻋﺔ ﻭﻣﺴﺘﺤﻘﺔ ﺍﻟﺴﺪﺍﺩ ﻣﻦ ﺍﻟﻌﻤﻴﻞ ﻟﻠﺸﺮﻛﺔ؛ ﺃﻭ ﺏ‬
‫ ﻓﻲ ﺣﺎﻝ ﻛﺎﻥ ً ﺍﻟﻌﻤﻴﻞ ﻋﻤﻴﻼ ً ﺟﺪﻳﺪﺍ ﻟﻴﺲ ﻟﻪ ﺳﺠﻞ ﻣﺘﺎﺡ ﻟﺪﻯ‬-‫ﺍﻟﺸﺮﻛﺔ ﺃﻭ ﻛﻤﺎ ﻳﺘﻀﺢ ﻣﻦ ﺗﺎﺭﻳﺨﻪ ﺍﻻﺋﺘﻤﺎﻧﻲ ﻓﻲ ﺳﻤﺔ؛ ﺃﻭ ﺝ‬
.‫ﺍﻟﺸﺮﻛﺔ‬
‫ ﺗﺤﺘﻔﻆ ﺍﻟﺸﺮﻛﺔ ﺑﺤﻘﻬﺎ ﻓﻲ ﺧﺼﻢ ﺃﻱ ﻣﺒﺎﻟﻎ ﻣﺴﺘﺤﻘﺔ ﻏﻴﺮ ﻣﺪﻓﻮﻋﺔ ﻭﺍﺟﺒﺔ ﺍﻟﺴﺪﺍﺩ ﻣﻦ ﺍﻟﻌﻤﻴﻞ ﻭﻓﻖً ﺍ ﻟﻬﺬﺍ ﺍﻟﻌﻘﺪ ﻣﻦ‬5-3
.‫ﻣﺒﻠﻎ ﺍﻟﺘﺄﻣﻴﻦ‬
‫ ﺍﻟﺘﺰﺍﻣﺎﺕ ﺍﻟﻌﻤﻴﻞ‬:4 ‫ﺍﻟﻤﺎﺩﺓ‬
،‫ ﻳﻮﺍﻓﻖ ﺍﻟﻌﻤﻴﻞ ﻋﻠﻰ ﺗﺰﻭﻳﺪ ﺍﻟﺸﺮﻛﺔ ﺑﺎﻟﻤﻌﻠﻮﻣﺎﺕ ﺃﻭ ﺍﻟﻮﺛﺎﺋﻖ ﺍﻟﺘﻲ ﻗﺪ ﺗﻜﻮﻥ ﻣﻄﻠﻮﺑﺔ ﻹﺟﺮﺍﺀ ﺍﻟﺘﺤﻘﻖ ﻣﻦ ﻫﻮﻳﺔ ﺍﻟﻌﻤﻴﻞ‬1-4
‫ ﻳﻘﺒﻞ ﺍﻟﻌﻤﻴﻞ ﺍﻟﺘﺤﻘﻖ ﻣﻦ‬،(‫ﻭﺍﻟﺬﻱ ﻳﺘﻢ ﻣﻦ ﺧﻼﻝ ﺑﻮﺍﺑﺔ ﻭﺯﺍﺭﺓ ﺍﻟﺪﺍﺧﻠﻴﺔ "ﺃﺑﺸﺮ" ﺃﻭ ﻣﻦ ﺧﻼﻝ ﻗﻨﻮﺍﺕ ﻣﺼﺎﺩﻗﺔ ﺍﻟﻬﻮﻳﺔ )ﻧﻔﺎﺫ‬
‫ ﺳﺘﺤﺘﻮﻱ ﺍﻟﺮﺳﺎﻟﺔ ﻋﻠﻰ ﺭﻣﺰ‬،‫ﺍﻟﻬﻮﻳﺔ ﻣﻦ ﺧﻼﻝ ﺗﻠﻘﻲ ﺭﺳﺎﻟﺔ ﻧﺼﻴﺔ ﺇﻟﻰ ﺭﻗﻢ ﺍﻟﺠﻮﺍﻝ ﺍﻟﻤﺮﺗﺒﻂ ﺑﺤﺴﺎﺏ ُ ﺃﺑﺸﺮ ﺍﻟﺨﺎﺹ ﺑﺎﻟﻌﻤﻴﻞ‬
‫ﺍﻟﻤﺼﺎﺩﻗﺔ ﺍﻟﺬﻱ ﺳﻲ َﺗﺒﻊ ﺑﻌﺪ ﺫﻟﻚ ﺑﺎﻟﺸﺮﻭﻁ ﻭﺍﻷﺣﻜﺎﻡ ُ ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﻋﻘﺪ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺬﻱ ﺳﻲ َﺭﺳﻞ ﻣﻦ ﺧﻼﻝ ﺭﺍﺑﻂ ﺇﻟﻰ‬
.‫ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ ﺍﻟﺠﻮﺍﻝ ﺍﻟﻤﺴﺠﻞ ﻭﻋﻨﻮﺍﻥ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ‬
‫ ﻻ ﻳﺠﻮﺯ ﻟﻠﻌﻤﻴﻞ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﺨﺪﻣﺔ ﺃﻭ ﺍﻟﺴﻤﺎﺡ ﺑﺎﺳﺘﺨﺪﺍﻣﻬﺎ ﺃﻭ ﺇﺟﺮﺍﺀ ﺃﻱ ﺗﻌﺪﻳﻼﺕ ﻋﻠﻰ ﺍﻷﺟﻬﺰﺓ ﻭﺍﻟﻤﻌﺪﺍﺕ ﻭﺍﻟﺒﺮﺍﻣﺞ ﺫﺍﺕ‬2-4
‫ﺍﻟﺼﻠﺔ ﺑﻤﺎ ﻳﻨﺘﻬﻚ ﻗﻮﺍﻧﻴﻦ ﻭﺃﻧﻈﻤﺔ ﺍﻟﻤﻤﻠﻜﺔ ﺍﻟﻌﺮﺑﻴﺔ ﺍﻟﺴﻌﻮﺩﻳﺔ ﺃﻭ ﻳﻨﺘﻬﻚ ﺷﺮﻭﻁ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ِّ ﺃﻭ ﺍﻷﻏﺮﺍﺽ ﺍﻟﺘﻲ ﺥٌ ﺹ َﺻﺖ‬
‫ ﻭﻳﺘﺤﻤﻞ ﺍﻟﻌﻤﻴﻞ ﻣﺴﺆﻭﻟﻴﺔ ﺃﻱ ﺍﺳﺘﺨﺪﺍﻡ ﻏﻴﺮ ﻗﺎﻧﻮﻧﻲ ﻟﻠﺨﺪﻣﺔ ﻭﺟﻤﻴﻊ ﺍﻟﻌﻮﺍﻗﺐ ﺫﺍﺕ ﺍﻟﺼﻠﺔ ﺑﻤﺎ ﻓﻲ ﺫﻟﻚ‬،‫ﻣﻦ ﺃﺟﻠﻪ‬
.‫ﺍﻟﻐﺮﺍﻣﺎﺕ‬
.‫ ﻻ ﻳﺠﻮﺯ ﻟﻠﻌﻤﻴﻞ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﺨﺪﻣﺔ ﻷﻏﺮﺍﺽ ﺍﻟﺘﺴﻮﻳﻖ ﺃﻭ ﺍﻟﺪﻋﺎﻳﺔ‬3-4
.‫ ّ ﻳﺘﻌﻴﻦ ﻋﻠﻰ ﺍﻟﻌﻤﻴﻞ ﺳﺪﺍﺩ ﻣﺒﻠﻎ ﺍﻟﺘﺄﻣﻴﻦ ﻭﺃﻱ ﻣﺒﺎﻟﻎ ﺃﺧﺮﻯ ﻣﺴﺘﺤﻘﺔ ﻓﻲ ﺍﻟﺘﻮﺍﺭﻳﺦ ﺍﻟﺘﻲ ﺗﺤﺪﺩﻫﺎ ﺍﻟﺸﺮﻛﺔ‬4-4
‫ ﺍﻟﺴﻤﺎﺡ ﻟﻤﻮﻇﻔﻲ ﺍﻟﺸﺮﻛﺔ ﺍﻟﻤﺼﺮﺡ ﻟﻬﻢ‬،‫ ﻓﻲ ﺣﺎﻟﺔ ﻗﻴﺎﻡ ﺍﻟﺸﺮﻛﺔ ﺑﺘﻮﻓﻴﺮ ﺃﺟﻬﺰﺓ ﻟﺘﻮﻓﻴﺮ ﺍﻟﺨﺪﻣﺔ‬،‫ ّ ﻳﺘﻌﻴﻦ ﻋﻠﻰ ﺍﻟﻌﻤﻴﻞ‬5-4
‫ﺑﺎﻟﺪﺧﻮﻝ ﺇﻟﻰ ﺍﻟﻤﺒﺎﻧﻲ ﺃﻭ ﺍﻟﻤﻮﺍﻗﻊ ﺍﻟﺘﻲ ﻳﺸﻐﻠﻬﺎ ﺍﻟﻌﻤﻴﻞ ﺃﻭ ﺗﻜﻮﻥ ﺗﺤﺖ ﺳﻴﻄﺮﺗﻪ ﻭﺍﻟﺒﻘﺎﺀ ﻓﻲ ً ﻫﺬﻩ ﺍﻟﻤﻮﺍﻗﻊ ﺇﻟﻰ ﺍﻟﺤﺪ‬
.‫ﺍﻟﻤﻄﻠﻮﺏ ﻷﻱ ﻏﺮﺽ ﻣﻦ ﺍﻷﻏﺮﺍﺽ ﺍﻟﻤﺘﻔﻖ ﻋﻠﻴﻬﺎ ﻭﺍﻟﻤﺴﻤﻮﺡ ﺑﻬﺎ ﻭﻓﻘﺎ ﻷﻧﻈﻤﺔ ﻭﻟﻮﺍﺋﺢ ﻭﻗﺮﺍﺭﺍﺕ ﺍﻟﻬﻴﺌﺔ‬
‫ ﺑﻤﺎ ﻓﻲ ﺫﻟﻚ ﺃﻱ ﺣﻘﻮﻕ‬،‫ ّ ﻳﺘﻌﻴﻦ ﻋﻠﻰ ﺍﻟﻌﻤﻴﻞ ﺍﻻﻣﺘﺜﺎﻝ ﻟﺸﺮﻭﻁ ﺗﺮﺍﺧﻴﺺ ﺍﻟﺒﺮﺍﻣﺞ ﺍﻟﻤﺴﺘﺨﺪﻣﺔ ﻓﻲ ﺍﻷﺟﻬﺰﺓ ﻭﺍﻟﻤﻌﺪﺍﺕ‬6-4
‫ﻣﻠﻜﻴﺔ ﻓﻜﺮﻳﺔ ﺫﺍﺕ ﺻﻠﺔ ﺃﻭ ﺃﻱ ﺣﻘﻮﻕ ﺃﺧﺮﻯ ﻣﻄﻠﻮﺑﺔ ﻟﺘﻮﻓﻴﺮ ﺃﻱ ﺧﺪﻣﺎﺕ ﺃﻭ ﺗﺜﺒﻴﺖ ﺃﻭ ﺍﺳﺘﺨﺪﺍﻡ ﺃﻱ ﻣﻌﺪﺍﺕ ﻓﻲ ﻣﺒﺎﻧﻲ ﺍﻟﻌﻤﻴﻞ‬
.‫)ﺑﻤﺎ ﻓﻲ ﺫﻟﻚ ﺃﺟﻬﺰﺓ ﻭﻣﻌﺪﺍﺕ ﺍﻻﺗﺼﺎﻻﺕ( ﺧﻼﻝ ﻛﺎﻣﻞ ﻣﺪﺓ ﺗﻘﺪﻳﻢ ﺍﻟﺨﺪﻣﺔ ﻣﻦ ﺍﻟﺸﺮﻛﺔ‬
.‫ ﻻ ﻳﺠﻮﺯ ﻟﻠﻌﻤﻴﻞ ﺗﺄﺟﻴﺮ ﺍﻟﺨﺪﻣﺔ ﺃﻭ ﻣﺸﺎﺭﻛﺘﻬﺎ ﺃﻭ ﺇﻋﺎﺩﺓ ﺑﻴﻌﻬﺎ ﺃﻭ ﺍﻟﺘﻨﺎﺯﻝ ﻋﻨﻬﺎ ﺑﺪﻭﻥ ﻣﻮﺍﻓﻘﺔ ﺧﻄﻴﺔ ﻣﺴﺒﻘﺔ ﻣﻦ ﺍﻟﺸﺮﻛﺔ‬7-4
.‫ ّ ﻳﺘﻌﻴﻦ ﻋﻠﻰ ﺍﻟﻌﻤﻴﻞ ﺇﺷﻌﺎﺭ ﺍﻟﺸﺮﻛﺔ ﺑﺄﻱ ﺗﻐﻴﻴﺮﺍﺕ ﻓﻲ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻘﺪﻣﺔ ﻣﻦ ﺍﻟﻌﻤﻴﻞ ﻓﻮﺭ ﺗﻐﻴﺮﻫﺎ‬8-4
‫ ﺗﻜﻮﻥ ﺍﻟﺸﺮﻛﺔ ﻫﻲ ﺍﻟﻤﺎﻟﻜﺔ ﻷﻱ ﺃﺟﻬﺰﺓ ﺗﻤﻨﺢ ﻟﻠﻌﻤﻴﻞ ﺑﻤﻮﺟﺐ‬،‫ ﻣﺎ ﻟﻢ ﻳﺮﺩ ﻧﺺ ﺑﺨﻼﻑ ﺫﻟﻚ ﻓﻲ ﻋﻘﺪ ﺍﻟﺨﺪﻣﺔ ﺫﻱ ﺍﻟﺼﻠﺔ‬9-4
‫ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﻭﻳﻜﻮﻥ ﻟﻬﺎ ﺍﻟﺤﻖ ﻓﻲ ﺍﺳﺘﺮﺩﺍﺩ ﻫﺬﻩ ﺍﻷﺟﻬﺰﺓ ﺍﻟﻤﻘﺪﻣﺔ ﻭﻗﺖ ﻧﻬﺎﻳﺔ ﻫﺬﻩ ﺍﻟﺨﺪﻣﺔ ﺃﻭ‬
. ‫ﺎ‬ ‫ﻬ‬ ‫ﺋ‬ ‫ﺎ‬ ‫ﻬ‬ ‫ﻧ‬ ‫ﺇ‬
‫ ﻳﻮﺍﻓﻖ ﺍﻟﻌﻤﻴﻞ ﻋﻠﻰ ﺍﻻﺷﺘﺮﺍﻙ ﻓﻲ ﺧﺪﻣﺔ "ﺍﻟﺴﺪﺍﺩ ﺍﻟﻔﻮﺭﻱ" ﻻﺳﺘﺨﺪﺍﻡ ﺍﻹﻧﺘﺮﻧﺖ ﺑﻌﺪ ﺍﺳﺘﻬﻼﻙ ﻣﺰﺍﻳﺎ َ ﺑﻴﺎﻧﺎﺕ‬01-4
.‫ﺍﻻﺷﺘﺮﺍﻙ ﻟﻠﺨﺪﻣﺔ ﺍﻟﻤﺸﺘﺮ ً ﻛﺔ ﺑﺎﻟﻜﺎﻣﻞ ﺑﻨﺎﺀ ﻋﻠﻰ ﺍﻟﺘﻌﺮﻓﺔ ﺍﻷﺳﺎﺳﻴﺔ ﻟﻠﺨﺪﻣﺔ‬
‫ ﻳﻤﻜﻦ ﻟﻠﻌﻤﻴﻞ ﻋﺮﺽ ﺍﻻﺷﺘﺮﺍﻙ ﻣﻦ ﺧﻼﻝ ﺗﻄﺒﻴﻖ ﺍﻟﻬﺎﺗﻒ ﺍﻟﺠﻮﺍﻝ ﺃﻭ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺬﺍﺗﻴﺔ ﺃﻭ ﺧﺪﻣﺔ ﺍﻟﻌﻤﻼﺀ ﻋﺒﺮ ﺍﻻﺗﺼﺎﻝ‬11-4
.‫" ﻟﻠﺘﺤﻘﻖ ﻣﻦ ﻣﺰﺍﻳﺎ ﺍﻟﺒﺎﻗﺔ ﻭﺗﻔﺎﺻﻴﻠﻬﺎ‬http://www.salammobile.sa" ‫" ﺃﻭ ﺯﻳﺎﺭﺓ‬1101" ‫ﺑﺮﻗﻢ‬
‫ ﺍﻟﺮﺳﻮﻡ‬:5 ‫ﺍﻟﻤﺎﺩﺓ‬
.‫ ﺟﻤﻴﻊ ﺍﻟﺮﺳﻮﻡ ﺍﻟﻤﺴﺘﺤﻘﺔ ﺑﻤﻮﺟﺐ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﺗﺸﻤﻞ ﺍﻟﻀﺮﺍﺋﺐ‬1-5
.‫ ﺳﺘﻘﻮﻡ ﺍﻟﺸﺮﻛﺔ ﺑﺈﺻﺪﺍﺭ ﻓﺎﺗﻮﺭﺓ ﺑﺮﺳﻮﻡ ﺍﻟﺨﺪﻣﺔ ﻭﺍﻟﻀﺮﺍﺋﺐ ﻟﻠﺒﺎﻗﺎﺕ ﺍﻟﻤﻔﻮﺗﺮﺓ ﻛﻞ ﺷﻬﺮ ﻣﻴﻼﺩﻱ‬2-5
‫ ﻳﺘﻌﻬﺪ ﺍﻟﻌﻤﻴﻞ ﺑﺴﺪﺍﺩ ﺭﺳﻮﻡ ﺍﻟﺨﺪﻣﺔ ﻭﺭﺳﻮﻡ ﺍﻟﺘﺄﺳﻴﺲ ﺃﻭ ﺍﻟﻤﻜﺎﻟﻤﺎﺕ ﻭﺃﻱ ﺭﺳﻮﻡ ﺧﺪﻣﺎﺕ ﺇﺿﺎﻓﻴﺔ ﺣﺼﻞ ﻋﻠﻴﻬﺎ‬3-5
.‫ ً ﻳﻮﻣﺎ ﻣﻦ ﺗﺎﺭﻳﺦ ﺍﻟﻔﺎﺗﻮﺭﺓ‬30 ‫ﺍﻟﻌﻤﻴﻞ ﻓﻲ ﻏﻀﻮﻥ‬
‫ ًﻳﻮﻣﺎ ﻣﻦ ﺗﺎﺭﻳﺦ ﺇﺻﺪﺍﺭ ﺍﻟﻔﺎﺗﻮﺭﺓ ﺫﺍﺕ‬60 ‫ ﻳﺤﻖ ﻟﻠﻌﻤﻴﻞ ﺍﻟﺘﻘﺪﻡ ﺑﺎﻋﺘﺮﺍﺽ ﺇﻟﻰ ﺍﻟﺸﺮﻛﺔ ﻋﻦ ﺃﻱ ﺃﺧﻄﺎﺀ ﻓﻲ ﺍﻟﻔﺎﺗﻮﺭﺓ ﺧﻼﻝ‬4-5
.‫ ﻳﻮﻣﺎ ﻣﻦ ﺗﺎﺭﻳﺦ ﺍﻟﻔﺎﺗﻮﺭﺓ ﺩﻭﻥ ﺍﻋﺘﺮﺍﺽ ﺗﻌﺘﺒﺮ ﺍﻟﻔﺎﺗﻮﺭﺓ ﻣﻘﺒﻮﻟﺔ ﻣﻦ ﺍﻟﻌﻤﻴﻞ‬60 ‫ ﻭ ﻓﻲ ﺣﺎﻝ ﻣﺮﻭﺭ‬،‫ﺍﻟﺼﻠﺔ‬
‫ ﻳﺘﻌﻬﺪ ﺍﻟﻌﻤﻴﻞ ﺑﺴﺪﺍﺩ ﺟﻤﻴﻊ ﺍﻟﻤﺒﺎﻟﻎ ﻏﻴﺮ ﺍﻟﻤﺘﻨﺎﺯﻉ ﻋﻠﻴﻬﺎ ﻛﻤﺎ ﻫﻮ ﻣﻮﺿﺢ ﻓﻲ ﺳﺠﻼﺕ ﺍﻟﺸﺮﻛﺔ ﺑﻐﻀﺎﻟﻨﻈﺮ ﻋﻦ ﻃﺮﻳﻘﺔ‬5-5
.‫ﺃﻭ ﺍﻟﻬﻮﻳﺔ ﺍﻟﻔﻌﻠﻴﺔ ﻟﻠﻤﺴﺘﺨﺪﻡ‬/‫ﺍﺳﺘﺨﺪﺍﻣﻬﺎ ﻭ‬
.‫ ﻟﻠﺸﺮﻛﺔ ﺍﻟﺤﻖ ﻓﻲ ﺗﻀﻤﻴﻦ ﺍﻟﻤﺒﺎﻟﻎ ﺍﻟﻤﺴﺘﺤﻘﺔ ﺍﻟﺴﺎﺑﻘﺔ ﻏﻴﺮ ﺍﻟﻤﺘﻨﺎﺯﻉ ﻋﻠﻴﻬﺎ ﻓﻲ ﺍﻟﻔﺎﺗﻮﺭﺓ ﺍﻟﺤﺎﻟﻴﺔ‬6-5
‫ ﻫﻠﻠﻪ ﻟﻠﺪﻗﻴﻘﺔ ﻭﺃﻣﺎ ﺃﺭﻗﺎﻡ ﺧﺪﻣﺎﺕ‬---- ‫ ﺩﺍﺧﻞ ﻭﺧﺎﺭﺝ ﺍﻟﺸﺒﻜﺔ ﺗﻜﻠﻔﺘﻬﺎ‬9200xxxx ‫ ﺃﺭﻗﺎﻡ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﺘﻲ ﺗﺒﺪﺃ ﺏ‬7-5
.‫ ﺭﻳﺎﻝ ﻟﻠﺪﻗﻴﻘﺔ‬---- ‫ ﺗﻜﻠﻔﺘﻬﺎ‬9xx ‫ﺍﻻﺳﺘﻌﻼﻣﺎﺕ ﺍﻟﺘﻲ ﺗﺒﺪﺃ ﺏ‬
‫ ﺭﻳﺎﻝ ﻟﻠﺪﻗﻴﻘﺔ‬---- ‫ ﺗﻜﻠﻔﺔ ﺍﻟﻤﻜﺎﻟﻤﺔ ﺩﺍﺧﻞ ﺍﻟﺸﺒﻜﺔ ﻫﻮ‬:‫ ﺃﺳﻌﺎﺭ ﺍﻟﻤﻜﺎﻟﻤﺎﺕ ﻭﺍﻟﺮﺳﺎﺋﻞ ﻭﺍﻟﺒﻴﺎﻧﺎﺕ ﺧﺎﺭﺝ ﺍﻟﺒﺎﻗﺔ ﻫﻲ ﻛﻤﺎ ﻳﻠﻲ‬8-5
‫ ﺭﻳﺎﻝ ﻟﻠﺮﺳﺎﻟﺔ ﻭﺗﻜﻠﻔﺔ ﺍﻟﺮﺳﺎﻟﺔ‬---- ‫ ﺭﻳﺎﻝ ﻟﻠﺪﻗﻴﻘﺔ ﻭﺗﻜﻠﻔﺔ ﺍﻟﺮﺳﺎﻟﺔ ﺩﺍﺧﻞ ﺍﻟﺸﺒﻜﺔ ﻫﻮ‬---- ‫ﻭ ﺗﻜﻠﻔﺔ ﺍﻟﻤﻜﺎﻟﻤﺔ ﺧﺎﺭﺝ ﺍﻟﺸﺒﻜﺔ ﻫﻮ‬
‫ ﺭﻳﺎﻝ ﻟﻠﻤﻴﺠﺎﺑﺎﻳﺖ‬---- ‫ ﺭﻳﺎﻝ ﻟﻠﺮﺳﺎﻟﺔ ﻭﺗﻜﻠﻔﺔ ﺍﻟﺒﻴﺎﻧﺎﺕ ﻫﻲ‬---- ‫ﺧﺎﺭﺝ ﺍﻟﺸﺒﻜﺔ ﻫﻮ‬
3 \2 ‫ﺻﻔﺤﺔ‬
Article 6: Contract Term, Suspension and Termination
6.1 The term of this Contract shall be valid and enforceable for the Commitment Period (the “Initial Term”)
which shall commence on the service activation date. This Contract term shall renew automatically for an
equal period as the Initial Term (each a “Renewal Term”) unless terminated in accordance with the terms of
this Contract.
6.2 The Customer subject to Article 6.3 below and in accordance with the regulations, bylaws and decisions
issued by the CITC may terminate the Service any time by calling customer care or visiting a Salam retail
shop.
6.3 In case of termination of the Service by the Customer or the Company in accordance Article 6.2 or
Article 6.5 respectively prior to the end of the Commitment Period, the Customer shall be obliged to pay
the fees for the remaining term of the Commitment Period at the time of termination as stipulated in this
Contract. For the avoidance of doubt, termination of the Service by the Customer shall include porting the
number to another operator or transfer the number to another customer.
6.4 The Customer has the right to request the suspension of the Service for a maximum of (12) months if
indicated in the details of the Service, and shall pay the recurring suspension fees for this period.
6.5 The Company may suspend or terminate the Service in accordance with the regulations, bylaws and
decisions issued by the CITC in any of the following cases:
6.5.a) The Customer’s failure to provide the insurance deposit referred to in Article (3).
6.5.b) The Customer’s failure to abide by the terms of payment according to the details of the Service
(Monthly Fees and/or Commitment Period).
6.5.c) The Customer’s failure to pay the invoices within their due dates; provided that twenty-five (25) days
have lapsed from the due date. Should such payment delay reach forty (40) days of its due date Company
has the right to a) initiate legal proceedings or b) transfer the unsettled due amounts to any of the
Customer’s other accounts held with the Company subject to a notification to the Customer.
6.5.d) The Customer’s violation of any of the terms and conditions listed herein or in the regulations,
bylaws and decisions issued by the CITC.
6.5.e) The Company discovers that the Customer has provided false or misleading documents or
information, and the Customer has failed to provide the Company with the updated/corrected documents
and information.
6.5.f) Upon CITC’s request for suspension or termination of the Service.
6.6 Customer agrees that regardless of the suspension or the termination of the Service, the Customer is
responsible for paying any due amounts to the Company.
Article 7: Limitation of Liability
7.1 The Company shall not be liable to the Customer in case of a force majeure event or any other reasons
beyond its reasonable control.
7.2 The Company shall not be liable to the Customer for any loss or damage to Devices or his/her subscriber
identification module (SIM) card as a result of a defect in his mobile phone, delay in its functions, or
stoppage in any of the requested Services.
7.3 The Company shall not be liable for any instability, shortage or interruption in the Service resulting from
adjusting the network to improve the Service or any faults resulting from climate or geographical changes
except for the financial reimbursements to the Customer for the subject interruption period if the deliberate
interference of the Company is proven.
Article 8: Mobile Number Portability
Mobile Number Portability process shall be in accordance with the regulations, bylaws, and decisions issued
by the CITC.
Article 9: Device Discount Program
9.1 The Customer (if selected) shall pay the discounted price of the chosen Device after electronically
accepting the terms & conditions of this Contract.
9.2 The Customer shall subscribe to a Permitted Postpaid Package to be eligible to subscribe to the Device
Discount Program.
9.3 The Company reserves the right to evaluate at its sole discretion the Customer’s eligibility to subscribe
to the subject Device Discount Program based on the Customer’s credit history with the Company.
9.4 The Customer may not benefit from the Device Discount Program more than once under the same
mobile number.
9.5 The purchased Device is subject to the warranty terms specified by the subject Device manufacturer.
The Company shall not be liable for any error or defect in the Device.
9.6 The Company have the right to limit the use of the Devices to its issued SIM cards only. This limitation
can be lifted subject to the payment of all of the due amounts by the Customer.
9.7 The customer is liable to settle any outstanding billed/unbilled amount in addition to the remainder of
the Device value/commitment period.
Article 10: Terms and conditions for mobile network coverage
10.1 The Customer acknowledges that the Service is provided using Mobile Telecommunications Company
Saudi Arabia’s (“Zain”) infrastructure.
10.2 The Customer acknowledges that unless otherwise stated, Company’s Services offered under this
Contract will be delivered on a best effort basis and may be subject to applicable contention ratios. Actual
upload and download speeds will vary depending on congestion and network availability.
10.3 The Customer acknowledges that the Service will be provided based on the available mobile network
coverage in accordance with the Company’s published coverage map.
Article 11: General Provisions
11.1 The Customer acknowledges that he is legally competent to conclude this Contract, and agrees to
abide by all the terms and conditions contained herein.
11.2 Should the Customer be in a position where he is unable to pay for the services, the Company has the
right to exchange the credit information of the Customer with credit bureaus such as SIMAH.
11.3 The Customer shall have the right, in case of a dispute or a disagreement arising under this Contract,
to submit the dispute to the CITC if an amicable resolution wasn’t reached with the Company.
11.4 The Company shall have the right to revise the terms and conditions of this Contract in accordance
with the regulations, bylaws and decisions issued by the CITC.
11.5 The Company commits to maintain the confidentially of the Customer’s information and the Customer
acknowledges and agrees that the Company may reveal Customer information or the details of usage of
the Service upon the request of CITC or any competent authority.
11.6 In case of any discrepancy between the Arabic and English provisions of the terms and conditions of
this Contract, the Arabic text shall prevail.
11.7 The Customer hereby declare that the personal information provided are true and accurate; In the
event it is established that any of the information are incorrect or inaccurate, the Customer undertake to
inform the Company of such discrepancy.
salammobile.sa | +966 51 101 1101 or +1101 | info@salammobile.sa
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‫ ﻣﺪﺓ ﺍﻟﻌﻘﺪ ﻭﺗﻌﻠﻴﻘﻪ ﻭﺇﻧﻬﺎﺋﻪ‬:6 ‫ﺍﻟﻤﺎﺩﺓ‬
‫ ﺗﻜﻮﻥ ﻣﺪﺓ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﺳﺎﺭﻳﺔ ﻭﻧﺎﻓﺬﻩ ﺧﻼﻝ ﻓﺘﺮﺓ ﺍﻻﻟﺘﺰﺍﻡ ﺍﻟﺘﻲ ﺗﺒﺪﺃ ﻓﻲ ﺗﺎﺭﻳﺦ ﺗﻨﺸﻴﻂ ﺍﻟﺨﺪﻣﺔ ﻭﺗﺴﺘﻤﺮ ً ﻟﻠﻤﺪﺓ ﺍﻟﻤﺤﺪﺩﺓ‬1-6
‫ ﻭﺗﺠﺪﺩ ﻣﺪﺓ ﺍﻟﻌﻘﺪ ﺗﻠﻘﺎﺋﻴﺎ ﻟﻔﺘﺮﺍﺕ ﻣﺴﺎﻭﻳﺔ ﻟﻔﺘﺮﺓ ﺍﻻﻟﺘﺰﺍﻡ )ﻭﻳﺸﺎﺭ ﺇﻟﻰ ﻛﻞ ﻓﺘﺮﺓ ﻣﻨﻬﺎ ﺑﺎﺳﻢ "ﻣﺪﺓ‬،‫ﻓﻲ ﺑﻴﺎﻧﺎﺕ ﺍﻻﺷﺘﺮﺍﻙ‬
.‫ﺍﻟﺘﺠﺪﻳﺪ"( ﻣﺎ ﻟﻢ ﻳﺘﻘﺮﺭ ﺇﻧﻬﺎﺅﻫﺎ ﻭﻓﻖً ﺍ ﻟﺸﺮﻭﻁ ﻫﺬﺍ ﺍﻟﻌﻘﺪ‬
‫ ﻳﻤﻜﻦ ﻟﻠﻌﻤﻴﻞ ﺇﻧﻬﺎﺀ ﺍﻟﺨﺪﻣﺔ ﻓﻲ ﺃﻱ ﻭﻗﺖ ﻋﻦ ﻃﺮﻳﻖ ﺍﻻﺗﺼﺎﻝ ﺑﺨﺪﻣﺔ ﺍﻟﻌﻤﻼﺀ ﺃﻭ ﺯﻳﺎﺭﺓ ﺃﺣﺪ ﻣﻘﺮﺍﺕ ﺍﻟﺒﻴﻊ ً ﺍﻟﺘﺎﺑﻌﺔ ﻟﻠﺸﺮﻛﺔ‬2-6
‫ﻭﻓﻘﺎ ﻻﺣﻜﺎﻡ ﺍﻟﻔﻘﺮﺓ ﺍﻟﺜﺎﻟﺜﺔ ﻓﻲ ﺍﻟﻤﺎﺩﺓ ﺍﻟﺴﺎﺩﺳﺔ ﻭﻭﻓﻖً ﺍ ﻟﻸﻧﻈﻤﺔ ﻭﺍﻟﻠﻮﺍﺋﺢ ﻭﺍﻟﻘﺮﺍﺭﺍﺕ ﺍﻟﺼﺎﺩﺭﺓ ﻋﻦ ﻫﻴﺌﺔ ﺍﻻﺗﺼﺎﻻﺕ‬
.‫ﻭﺗﻘﻨﻴﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬
‫ ً ﺇﺫﺍ ﺃﻧﻬﻰ ﺍﻟﻌﻤﻴﻞ ﺍﻟﺨﺪﻣﺔ ﻭﻓﻖً ﺍ ﻟﻠﻔﻘﺮﺓ ﺍﻟﺜﺎﻧﻴﺔ ﻓﻲ ﺍﻟﻤﺎﺩﺓ ﺍﻟﺴﺎﺩﺳﺔ ﺃﻭ ﺃﻧﻬﺖ ﺍﻟﺸﺮﻛﺔ ﺍﻟﺨﺪﻣﺔ ﻭﻓﻘﺎٌ ﻟﻠﻔﻘﺮﺓ ﺍﻟﺨﺎﻣﺴﺔ‬3-6
‫ ﻓﺈﻥ ﺍﻟﻌﻤﻴﻞ ﻣﻠﺰﻡ ﺑﺴﺪﺍﺩ ﺍﻟﺮﺳﻮﻡ ﻋﻦ ﺍﻟﻤﺪﺓ ﺍﻟﻤﺘﺒﻘﻴﺔ ﻣﻦ ﻓﺘﺮﺓ ﺍﻻﻟﺘﺰﺍﻡ‬، ‫ﻓﻲ ﺍﻟﻤﺎﺩﺓ ﺍﻟﺴﺎﺩﺳﺔ ﻗﺒﻞ ﻧﻬﺎﻳﺔ ﺍﻟﻤﺪﺓ ﺍﻷﻭﻟﻴﺔ‬
‫ ﻭﻳﺸﻤﻞ ﺇﻧﻬﺎﺀ ﺍﻟﻌﻤﻴﻞ ﻟﻠﺨﺪﻣﺔ ﻧﻘﻞ ﺍﻟﺮﻗﻢ ﺇﻟﻰ ﻣﺸﻐﻞ ﺁﺧﺮ‬.‫ﻓﻲ ﻭﻗﺖ ﺍﻹﻧﻬﺎﺀ ﺣﺴﺒﻤﺎ ﻫﻮ ﻣﻨﺼﻮﺹ ﻋﻠﻴﻪ ﻓﻲ ﻫﺬﺍ ﺍﻟﻌﻘﺪ‬
.‫ﺃﻭ ﻧﻘﻞ ﺍﻟﺮﻗﻢ ﺇﻟﻰ ﻋﻤﻴﻞ ﺁﺧﺮ‬
‫ ﻭﻳﺘﻌﻴﻦ‬،‫( ﺷﻬﺮﺍ ﺇﺫﺍ ﺗﺤﺪﺩ ﺫﻟﻚ ﻓﻲ ﺗﻔﺎﺻﻴﻞ ﺍﻟﺨﺪﻣﺔ‬12)‫ ﻳﺤﻖ ﻟﻠﻌﻤﻴﻞ ﻃﻠﺐ ﺗﻌﻠﻴﻖ ﺍﻟﺨﺪﻣﺔ ﻟﻤﺪﺓ ﺃﻗﺼﺎﻫﺎ ﺍﺛﻨﻰ ﻋﺸﺮ‬4-6
‫ﻋﻠﻴﻪ ﺳﺪﺍﺩ ﺭﺳﻮﻡ ﺍﻟﺘﻌﻠﻴﻖ ﺍﻟﻤﺤﺪﺩﺓ ﻟﻬﺬﻩ‬
. ‫ﺓ‬ ‫ﺮ‬ ‫ﺘ‬ ‫ﻔ‬ ‫ﻟ‬ ‫ﺍ‬
‫ ﻳﺠﻮﺯ ﻟﻠﺸﺮﻛﺔ ﺗﻌﻠﻴﻖ ﺃﻭ ﺇﻧﻬﺎﺀ ﺍﻟﺨﺪﻣﺔ ﻭﻓﻖً ﺍ ﻟﻸﻧﻈﻤﺔ ﻭﺍﻟﻠﻮﺍﺋﺢ ﻭﺍﻟﻘﺮﺍﺭﺍﺕ ﺍﻟﺼﺎﺩﺭﺓ ﻋﻦ ﺍﻟﻬﻴﺌﺔ ﻓﻲ ﺃﻱ ﻣﻦ ﺍﻟﺤﺎﻻﺕ‬5-6
:‫ﺍﻟﺘﺎﻟﻴﺔ‬
.‫ﺃ( ﺇﺫﺍ ﻟﻢ ﻳﺴﺪﺩ ﺍﻟﻌﻤﻴﻞ ﻣﺒﻠﻎ ﺍﻟﺘﺄﻣﻴﻦ ﺍﻟﻤﺸﺎﺭ ﺇﻟﻴﻬﺎ ﻓﻲ ﺍﻟﻤﺎﺩﺓ ﺍﻟﺜﺎﻟﺜﺔ‬-5-6
.(‫ ﻓﺘﺮﺓ ﺍﻻﻟﺘﺰﺍﻡ‬/‫ﺏ( ﺇﺫﺍ ﻟﻢ ﻳﻠﺘﺰﻡ ﺍﻟﻌﻤﻴﻞ ﺑﺸﺮﻭﻁ ﺍﻟﺴﺪﺍﺩ ﻭﻓﻖً ﺍ ﻟﺘﻔﺎﺻﻴﻞ ﺍﻟﺨﺪﻣﺔ )ﺍﻟﺮﺳﻮﻡ ﺍﻟﺸﻬﺮﻳﺔ ﻭ‬-5-6
‫( ﻳﻮﻣﺎ ﻣﻦ ﺗﺎﺭﻳﺦ‬25) ‫ﺝ( ﺇﺫﺍ ﻟﻢ ﻳﺴﺪﺩ ﺍﻟﻌﻤﻴﻞ ﺍﻟﻔﻮﺍﺗﻴﺮ ﻓﻲ ﻣﻮﺍﻋﻴﺪ ﺍﺳﺘﺤﻘﺎﻗﻬﺎ؛ ﺷﺮﻳﻄﺔ ﻣﺮﻭﺭ ﺧﻤﺴﺔ ﻭﻋﺸﺮﻳﻦ‬-5-6
‫ ﻳﺤﻖ ﻟﻠﺸﺮﻛﺔ ﺃ( ﻣﺒﺎﺷﺮﺓ ﺍﻹﺟﺮﺍﺀﺍﺕ‬،‫( ﻳﻮﻣﺎ ﻣﻦ ﺗﺎﺭﻳﺦ ﺍﺳﺘﺤﻘﺎﻗﻬﺎ‬40) ‫ ﻭﻓﻲ ﺣﺎﻝ ﺗﺄﺧﺮ ﺳﺪﺍﺩ ﺍﻟﻔﻮﺍﺗﻴﺮ ﻋﻦ ﺃﺭﺑﻌﻴﻦ‬،‫ﺍﻻﺳﺘﺤﻘﺎﻕ‬
‫ﺍﻟﻘﺎﻧﻮﻧﻴﺔ ﺃﻭ ﺏ( ﺗﺤﻮﻳﻞ ﻣﺪﻳﻮﻧﻴﺔ ﺍﻟﻤﺒﺎﻟﻎ ﺍﻟﻤﺴﺘﺤﻘﺔ ﻏﻴﺮ ﺍﻟﻤﺴﺪﺩﺓ ﺇﻟﻰ ﺃﻱ ﻣﻦ ُ ﺣﺴﺎﺑﺎﺕ ﺍﻟﻌﻤﻴﻞ ﺍﻷﺧﺮﻯ ﺍﻟﻤﺤﺘﻔﻆ ﺑﻬﺎ ﻟﺪﻯ‬
.‫ﺍﻟﺸﺮﻛﺔ ﻭﻓﻖً ﺍ ﻹﺷﻌﺎﺭ ﻱ َﺭﺳﻞ ﺇﻟﻰ ﺍﻟﻌﻤﻴﻞ‬
‫ ًّ ﺩ( ﺇﺫﺍ ﺧﺎﻟﻒ ﺍﻟﻌﻤﻴﻞ ﺃﻳﺎ ﻣﻦ ﺍﻟﺒﻨﻮﺩ ﻭﺍﻟﺸﺮﻭﻁ ﺍﻟﻮﺍﺭﺩﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﺃﻭ ﺍﻷﻧﻈﻤﺔ ﻭﺍﻟﻠﻮﺍﺋﺢ ﻭﺍﻟﻘﺮﺍﺭﺍﺕ ﺍﻟﺼﺎﺩﺭﺓ ﻣﻦ‬-5-6
.‫ﻫﻴﺌﺔ ﺍﻻﺗﺼﺎﻻﺕ ﻭﺗﻘﻨﻴﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬
‫ ﻭﻟﻢ ﻳﺰﻭﺩ ﺍﻟﻌﻤﻴﻞ ﺍﻟﺸﺮﻛﺔ‬،‫ﻫـ( ﺇﺫﺍ ﺍﻛﺘﺸﻔﺖ ﺍﻟﺸﺮﻛﺔ ﺃﻥ ﺍﻟﻌﻤﻴﻞ ﻗﺪ ﻗﺪﻡ ﻣﺴﺘﻨﺪﺍﺕ ﺃﻭ ﻣﻌﻠﻮﻣﺎﺕ ﺧﺎﻃﺌﺔ ﺃﻭ ﻣﻀﻠﻠﺔ‬-5-6
.‫ﺍﻟﻤﺼﺤﺤﺔ‬/‫ﺑﺎﻟﻮﺛﺎﺋﻖ ﻭﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﺤﺪﺛﺔ‬
.‫ﻭ( ﺇﺫﺍ ﻃﻠﺒﺖ ﻫﻴﺌﺔ ﺍﻻﺗﺼﺎﻻﺕ ﻭﺗﻘﻨﻴﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺗﻌﻠﻴﻖ ﺃﻭ ﺇﻧﻬﺎﺀ ﺍﻟﺨﺪﻣﺔ‬-5-6
‫ ﻳﻜﻮﻥ ﺍﻟﻌﻤﻴﻞ ﻣﺴﺆﻭﻻ ﻋﻦ ﺳﺪﺍﺩ ﺃﻱ ﻣﺒﺎﻟﻎ‬،‫ ً ﻳﻮﺍﻓﻖ ﺍﻟﻌﻤﻴﻞ ﻋﻠﻰ ﺃﻧﻪ ﺑﻐﺾ ﺍﻟﻨﻈﺮ ﻋﻦ ﺗﻌﻠﻴﻖ ﺃﻭ ﺇﻧﻬﺎﺀ ﺍﻟﺨﺪﻣﺔ‬6-6
.‫ﻣﺴﺘﺤﻘﺔ ﻟﻠﺸﺮﻛﺔ‬
‫ ﺗﺤﺪﻳﺪ ﺍﻟﻤﺴﺆﻭﻟﻴﺔ‬:7 ‫ﺍﻟﻤﺎﺩﺓ‬
.‫ ﻟﻦ ﺗﻜﻮﻥ ﺍﻟﺸﺮﻛﺔ ﻣﺴﺆﻭﻟﺔ ﺃﻣﺎﻡ ﺍﻟﻌﻤﻴﻞ ﻓﻲ ﺣﺎﻟﺔ ﺣﺪﻭﺙ ﻗﻮﺓ ﻗﺎﻫﺮﺓ ﺃﻭ ﺃﻱ ﺃﺳﺒﺎﺏ ﺃﺧﺮﻯ ﺧﺎﺭﺟﺔ ﻋﻦ ﺇﺭﺍﺩﺗﻬﺎ ﺍﻟﻤﻌﻘﻮﻟﺔ‬1-7
‫ﺑﻬﺎ ﻧﺘﻴﺠﺔ ﻟﺨﻠﻞ ﻓﻲ‬/‫ ﻟﻦ ﺗﻜﻮﻥ ﺍﻟﺸﺮﻛﺔ ﻣﺴﺆﻭﻟﺔ ﺃﻣﺎﻡ ﺍﻟﻌﻤﻴﻞ ﻋﻦ ﺃﻱ ﺧﺴﺎﺭﺓ ﺃﻭ ﺗﻠﻒ ﻟﻸﺟﻬﺰﺓ ﺃﻭ ﺍﻟﺒﻄﺎﻗﺔ ﺍﻟﺨﺎﺻﺔ ﺑﻪ‬2-7
.‫ ﺃﻭ ﺗﻮﻗﻒ ﻓﻲ ﺃﻱ ﻣﻦ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﻤﻄﻠﻮﺑﺔ‬،‫ ﺃﻭ ﺗﺄﺧﻴﺮ ﻓﻲ ﻭﻇﺎﺋﻔﻪ‬،‫ﻫﺎﺗﻔﻪ ﺍﻟﺠﻮﺍﻝ‬
‫ ﻟﻦ ﺗﻜﻮﻥ ﺍﻟﺸﺮﻛﺔ ﻣﺴﺆﻭﻟﺔ ﻋﻦ ﺃﻱ ﻋﺪﻡ ﺍﺳﺘﻘﺮﺍﺭ ﺃﻭ ﻧﻘﺺ ﺃﻭ ﺍﻧﻘﻄﺎﻉ ﻓﻲ ﺍﻟﺨﺪﻣﺔ ﻧﺎﺗﺞ ﻋﻦ ﺗﻌﺪﻳﻞ ﺍﻟﺸﺒﻜﺔ ﻟﺘﺤﺴﻴﻦ‬3-7
‫ﺍﻟﺨﺪﻣﺔ ﺃﻭ ﺃﻱ ﺃﺧﻄﺎﺀ ﻧﺎﺗﺠﺔ ﻋﻦ ﺍﻟﺘﻐﻴﺮﺍﺕ ﺍﻟﻤﻨﺎﺧﻴﺔ ﺃﻭ ﺍﻟﺠﻐﺮﺍﻓﻴﺔ ﺑﺎﺳﺘﺜﻨﺎﺀ ﻣﺴﺆﻭﻟﻴﺘﻬﺎ ﻋﻦ ﺍﻋﺎﺩﺓ َ ﺍﻟﻤﺒﺎﻟﻎ ﺍﻟﻤﺎﻟﻴﺔ ﺍﻟﻤﺪﻓﻮﻋﺔ‬
.‫ﻟﻠﻌﻤﻴﻞ ﻋﻦ ﻓﺘﺮﺓ ﺍﻻﻧﻘﻄﺎﻉ ﺇﺫﺍ ﻛﺎﻥ ﻗﺪ ﺛُﺒﺖَ ﺍﻟﺘﺪﺧﻞ ﺍﻟﻤﺘﻌﻤﺪ ﻟﻠﺸﺮﻛﺔ‬
‫ ﺇﻣﻜﺎﻧﻴﺔ ﻧﻘﻞ ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ ﺍﻟﺠﻮﺍﻝ‬:8 ‫ﺍﻟﻤﺎﺩﺓ‬
.‫ﺗﺘﻢ ﻋﻤﻠﻴﺔ ﻧﻘﻞ ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ ﺍﻟﺠﻮﺍﻝ ﻭﻓﻖً ﺍ ﻟﻸﻧﻈﻤﺔ ﻭﺍﻟﻠﻮﺍﺋﺢ ﻭﺍﻟﻘﺮﺍﺭﺍﺕ ﺍﻟﺼﺎﺩﺭﺓ ﻋﻦ ﻫﻴﺌﺔ ﺍﻻﺗﺼﺎﻻﺕ ﻭﺗﻘﻨﻴﺔﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬
‫ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺨﺼﻢ ﻋﻠﻰ ﺍﻷﺟﻬﺰﺓ‬:9 ‫ﺍﻟﻤﺎﺩﺓ‬
‫ ّ ﻳﺘﻌﻴﻦ ﻋﻠﻰ ﺍﻟﻌﻤﻴﻞ )ﺇﺫﺍ ﻭﻗﻊ ﻋﻠﻴﻪ ﺍﻻﺧﺘﻴﺎﺭ( ﺳﺪﺍﺩ ﺍﻟﺴﻌﺮ ﺍﻟﻤﺨﻔﺾ ﻟﻠﺠﻬﺎﺯ ﺍﻟﻤﺨﺘﺎﺭ ﺑﻌﺪ ﻗﺒﻮﻝ ﺷﺮﻭﻁ ً ﻭﺃﺣﻜﺎﻡ ﻫﺬﺍ‬1-9
.‫ﺍﻟﻌﻘﺪ ﺇﻟﻜﺘﺮﻭﻧﻴﺎ‬
‫ ّ ﻳﺘﻌﻲ ً ﻥ ﻋﻠﻰ ﺍﻟﻌﻤﻴﻞ ﺍﻻﺷﺘﺮﺍﻙ ﻓﻲ ﺇﺣﺪﻯ ﺍﻟﺒﺎﻗﺎﺕ ﺍﻟﻤﻔﻮﺗﺮﺓ ﺍﻟﻤﺴﻤﻮﺡ ﺑﻬﺎ ﻟﻴﻜﻮﻥ ﻣﺆﻫﻼ ﻟﻼﺷﺘﺮﺍﻙ ﻓﻲ ﺑﺮﻧﺎﻣﺞ‬2-9
.‫ﺍﻟﺨﺼﻮﻣﺎﺕ ﻋﻠﻰ ﺍﻷﺟﻬﺰﺓ‬
‫ ﺗﺤﺘﻔﻆ ﺍﻟﺸﺮﻛﺔ ﺑﺤﻘﻬﺎ ﻓﻲ ﺗﻘﻴﻴﻢ ﺃﻫﻠﻴﺔ ﺍﻟﻌﻤﻴﻞ ﻭﻓﻖً ﺍ ﻟﺘﻘﺪﻳﺮﻫﺎ ﻟﻼﺷﺘﺮﺍﻙ ﻓﻲ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺨﺼﻮﻣﺎﺕ ﻋﻠﻰ ً ﺍﻷﺟﻬﺰﺓ ﺫﻱ‬3-9
.‫ﺍﻟﺼﻠﺔ ﺑﻨﺎﺀ ﻋﻠﻰ ﺍﻟﺴﺠﻞ ﺍﻻﺋﺘﻤﺎﻧﻲ ﻟﻠﻌﻤﻴﻞ ﻣﻊ ﺍﻟﺸﺮﻛﺔ‬
.‫ ﻻ ﻳﺠﻮﺯ ﻟﻠﻌﻤﻴﻞ ﺍﻻﺳﺘﻔﺎﺩﺓ ﻣﻦ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺨﺼﻮﻣﺎﺕ ﻋﻠﻰ ﺍﻷﺟﻬﺰﺓ ﺃﻛﺜﺮ ﻣﻦ ﻣﺮﺓ ﺑﺎﺳﺘﺨﺪﺍﻡ ﻧﻔﺲ ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ ﺍﻟﺠﻮﺍﻝ‬4-9
‫ ﻭﻟﻦ ﺗﻜﻮﻥ ﺍﻟﺸﺮﻛﺔ ﻣﺴﺆﻭﻟﺔ‬،‫ ﻳﺨﻀﻊ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﻢ ﺷﺮﺍﺅﻩ ﻟﺸﺮﻭﻁ ﺍﻟﻀﻤﺎﻥ ﺍﻟﺘﻲ ﺗﺤﺪﺩﻫﺎ ﺍﻟﺸﺮﻛﺔ ﺍﻟﻤﺼﻨﻌﺔ ﻟﻠﺠﻬﺎﺯ‬5-9
.‫ﻋﻦ ﺃﻱ ﺧﻄﺄ ﺃﻭ ﻋﻴﺐ ﻓﻲ ﺍﻟﺠﻬﺎﺯ‬
‫ ﻭﻳﻤﻜﻦ ﺭﻓﻊ ﻫﺬﺍ ﺍﻟﻘﻴﺪ ﺭﻫﻦً ﺍ ﺑﺴﺪﺍﺩ ﺟﻤﻴﻊ‬،‫ ﻳﺤﻖ ﻟﻠﺸﺮﻛﺔ ﻗﺼﺮ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻷﺟﻬﺰﺓ ﻋﻠﻰ ﺍﻟﺒﻄﺎﻗﺎﺕ ﺍﻟﺼﺎﺩﺭﺓ ﻣﻨﻬﺎ ﻓﻘﻂ‬6-9
.‫ﺍﻟﻤﺒﺎﻟﻎ ﺍﻟﻤﺴﺘﺤﻘﺔ ﻣﻦ ﺍﻟﻌﻤﻴﻞ‬
.‫ﺍﻟﻤﺪﺓ ﺍﻻﻭﻟﻴﺔ‬/‫ﻏﻴﺮ ﻣﻔﻮﺗﺮ ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﺑﺎﻗﻲ ﻗﻴﻤﺔ ﺍﻟﺠﻬﺎﺯ‬/‫ ﻳﺘﺤﻤﻞ ﺍﻟﻌﻤﻴﻞ ﻣﺴﺆﻭﻟﻴﺔ ﺗﺴﻮﻳﺔ ﺃﻱ ﻣﺒﻠﻎ ﻣﺴﺘﺤﻖ ﻣﻔﻮﺗﺮ‬7-9
‫ ﺷﺮﻭﻁ ﻭﺃﺣﻜﺎﻡ ﺗﻐﻄﻴﺔ ﺷﺒﻜﺔ ﺍﻟﺠﻮﺍﻝ‬:10 ‫ﺍﻟﻤﺎﺩﺓ‬
.("‫ ﻳﻘﺮ ﺍﻟﻌﻤﻴﻞ ﺑﻌﻠﻤﻪ ﺑﺄﻥ ﺍﻟﺨﺪﻣﺔ ﻣﻘﺪﻣﺔ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺍﻟﺒﻨﻴﺔ ﺍﻟﺘﺤﺘﻴﺔ ﻟﺸﺮﻛﺔ ﺍﻻﺗﺼﺎﻻﺕ ﺍﻟﻤﺘﻨﻘﻠﺔ ﺍﻟﺴﻌﻮﺩﻳﺔ )"ﺯﻳﻦ‬1-01
‫ ﺳﻴﺘﻢ ﺗﻘﺪﻳﻢ ﺧﺪﻣﺎﺕ ﺍﻟﺸﺮﻛﺔ ﺍﻟﻤﻘﺪﻣﺔ ﺑﻤﻮﺟﺐ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﻋﻠﻰ‬،‫ ﻳﻘﺮ ﺍﻟﻌﻤﻴﻞ ﺑﺄﻧﻪ ﻣﺎ ﻟﻢ ﻳﺮﺩ ﻧﺺ ﺑﺨﻼﻑ ﺫﻟﻚ‬2-01
‫ ﻭﺳﺘﺨﺘﻠﻒ ﺳﺮﻋﺎﺕ ﺍﻟﺘﺤﻤﻴﻞ ﻭﺍﻟﺘﻨﺰﻳﻞ ﺍﻟﻔﻌﻠﻴﺔ ﺣﺴﺐ‬،‫ﺃﺳﺎﺱ ﺑﺬﻝ ﺃﻗﺼﻰ ﺟﻬﺪ ﻭﻗﺪ ﺗﺨﻀﻊ ﻟﻨﺴﺐ ﺍﻟﺘﻨﺎﻓﺲ ﺍﻟﻤﻌﻤﻮﻝ ﺑﻬﺎ‬
.‫ﺿﻐﻂ ﺍﻹﺳﺘﺨﺪﺍﻡ ﻭﺗﻮﺍﻓﺮ ﺍﻟﺸﺒﻜﺔ‬
‫ ً ﻳﻘﺮ ﺍﻟﻌﻤﻴﻞ ﺑﺄﻧﻪ ﺳﻴﺘﻢ ﺗﻘﺪﻳﻢ ﺍﻟﺨﺪﻣﺔ ﺑﻨﺎﺀ ﻋﻠﻰ ﺗﻐﻄﻴﺔ ﺷﺒﻜﺔ ﺍﻟﻬﺎﺗﻒ ﺍﻟﺠﻮﺍﻝ ﺍﻟﻤﺘﺎﺣﺔ ﻭﻓﻖً ﺍ ﻟﺨﺮﻳﻄﺔ ﺍﻟﺘﻐﻄﻴﺔ‬3-01
.‫ﺍﻟﻤﻨﺸﻮﺭﺓ ﻟﻠﺸﺮﻛﺔ‬
‫ ﺃﺣﻜﺎﻡ ﻋﺎﻣﺔ‬:11 ‫ﺍﻟﻤﺎﺩﺓ‬
‫ ﻭﻳﻮﺍﻓﻖ ﻋﻠﻰ ﺍﻻﻟﺘﺰﺍﻡ ﺑﺠﻤﻴﻊ ﺍﻟﺸﺮﻭﻁ ﻭﺍﻷﺣﻜﺎﻡ ﺍﻟﻮﺍﺭﺩﺓ‬،‫ ﻳﻘﺮ ﺍﻟﻌﻤﻴﻞ ﺑﺄﻧﻪ ﻣﺆﻫﻞ ﻧﻈﺎﻣﺎ ﻭﺷﺮﻋﺎ ﻹﺑﺮﺍﻡ ﻫﺬﺍ ﺍﻟﻌﻘﺪ‬1-11
.‫ﻫﻨﺎ‬
‫ ﻳﺤﻖ ﻟﻠﺸﺮﻛﺔ ﺗﺒﺎﺩﻝ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻻﺋﺘﻤﺎﻧﻴﺔ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻟﻌﻤﻴﻞ ﻣﻊ ﺟﻬﺎﺕ‬،‫ ﺇﺫﺍ ﻟﻢ ﻳﻠﺘﺰﻡ ﺍﻟﻌﻤﻴﻞ ﺑﺴﺪﺍﺩ ﻗﻴﻤﺔ ﺍﻟﺨﺪﻣﺎﺕ‬2-11
.‫ﺍﻻﺋﺘﻤﺎﻥ ﻣﺜﻞ ﺳﻤﺔ‬
‫ ﺗﻘﺪﻳﻢ ﺍﻟﻨﺰﺍﻉ ﺇﻟﻰ ﻫﻴﺌﺔ ﺍﻻﺗﺼﺎﻻﺕ ﻭﺗﻘﻨﻴﺔ‬،‫ ﻓﻲ ﺣﺎﻟﺔ ﻧﺸﻮﺀ ﻧﺰﺍﻉ ﺃﻭ ﺧﻼﻑ ﺑﻤﻮﺟﺐ ﻫﺬﺍ ﺍﻟﻌﻘﺪ‬،‫ ﻳﺤﻖ ﻟﻠﻌﻤﻴﻞ‬3-11
.‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺇﺫﺍ ﻟﻢ ﻳﺘﻢ ﺍﻟﺘﻮﺻﻞ ﺇﻟﻰ ﺣﻞ ﻣﻊ ﺍﻟﺸﺮﻛﺔ‬
‫ ً ﻳﺤﻖ ﻟﻠﺸﺮﻛﺔ ﻣﺮﺍﺟﻌﺔ ﺷﺮﻭﻁ ﻭﺃﺣﻜﺎﻡ ﻫﺬﺍ ﺍﻟﻌﻘﺪ ﻭﻓﻘﺎ ﻟﻸﻧﻈﻤﺔ ﻭﺍﻟﻠﻮﺍﺋﺢ ﻭﺍﻟﻘﺮﺍﺭﺍﺕ ﺍﻟﺼﺎﺩﺭﺓ ﻋﻦ ﻫﻴﺌﺔ ﺍﻻﺗﺼﺎﻻﺕ‬4-11
.‫ﻭﺗﻘﻨﻴﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬
‫ ﺗﻠﺘﺰﻡ ﺍﻟﺸﺮﻛﺔ ﺑﺎﻟﺤﻔﺎﻅ ﻋﻠﻰ ﺳﺮﻳﺔ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻌﻤﻴﻞ ﻭﻳﻘﺮ ﺍﻟﻌﻤﻴﻞ ﻭﻳﻮﺍﻓﻖ ﻋﻠﻰ ﺃﻧﻪ ﻳﺠﻮﺯ ﻟﻠﺸﺮﻛﺔ ً ﺍﻟﻜﺸﻒ ﻋﻦ‬5-11
.‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻌﻤﻴﻞ ﺃﻭ ﺗﻔﺎﺻﻴﻞ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﺨﺪﻣﺔ ﺑﻨﺎﺀ ﻋﻠﻰ ﻃﻠﺐ ﻫﻴﺌﺔ ﺍﻻﺗﺼﺎﻻﺕ ﻭﺗﻘﻨﻴﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺃﻭ ﺃﻱ ﺟﻬﺔ ﻣﺨﺘﺼﺔ‬
‫ ﻓﻲ ﺣﺎﻟﺔ ﻭﺟﻮﺩ ﺃﻱ ﺗﻌﺎﺭﺽ ﺑﻴﻦ ﺍﻷﺣﻜﺎﻡ ﺍﻟﺼﺎﺩﺭﺓ ﺑﺎﻟﻠﻐﺔ ﺍﻟﻌﺮﺑﻴﺔ ﻭﺍﻷﺣﻜﺎﻡ ﺍﻟﺼﺎﺩﺭﺓ ﺑﺎﻟﻠﻐﺔ ﺍﻹﻧﺠﻠﻴﺰﻳﺔ ُ ﻟﺸﺮﻭﻁ ﻭﺃﺣﻜﺎﻡ‬6-11
.‫ ﻱ َﻋﻤﻞ ﺑﺎﻷﺣﻜﺎﻡ ﻓﻲ ﻧﺴﺨﺘﻬﺎ ﺍﻟﻌﺮﺑﻴﺔ‬،‫ﻫﺬﺍ ﺍﻟﻌﻘﺪ‬
‫ ﻳﻘﺮ ﺍﻟﻌﻤﻴﻞ ﺑﻤﻮﺟﺒﻪ ﺃﻥ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺸﺨﺼﻴﺔ ﺍﻟﻤﻘﺪﻣﺔ ﻣﻦ ﻗﺒﻠﻪ ﺻﺤﻴﺤﺔ ﻭﺩﻗﻴﻘﺔ؛ ﻭﻓﻲ ﺣﺎﻝ ﺛﺒﻮﺕ ً ﺃﻥ ﺃﻳﺎ ﻣﻦ‬7-11
.‫ ﻳﺘﻌﻬﺪ ﺍﻟﻌﻤﻴﻞ ﺑﺈﺑﻼﻍ ﺍﻟﺸﺮﻛﺔ ﺑﻬﺬﺍ ﺍﻟﺘﻨﺎﻗﺾ‬،‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻏﻴﺮ ﺻﺤﻴﺤﺔ ﺃﻭ ﻏﻴﺮ ﺩﻗﻴﻘﺔ‬
3 \3 ‫ﺻﻔﺤﺔ‬