Sosik 2000

Journal of Organizational Behavior
J. Organiz. Behav. 21, 365±390 (2000)
Leadership styles, mentoring functions

received, and job-related stress:
a conceptual model and preliminary study
JOHN J. SOSIK*{ AND VERONICA M. GODSHALK
Department of Management and Organization, Great Valley School of Graduate Professional Studies,
The Pennsylvania State University, Malvern, PA 19355, U.S.A.
Summary This research examined linkages between mentor leadership behaviors (laissez-faire,
transactional contingent reward, and transformational), proteÂgeÂ perception of
mentoring functions received (career development and psychosocial support) and job-
related stress of 204 mentor±proteÂgeÂ dyads. Results of Partial Least Squares analysis
revealed that mentor transformational behavior was more positively related to men-
toring functions received than transactional contingent reward behavior, while mentor
laissez-faire behavior was negatively related to mentoring functions received. Both
mentor transformational behavior and mentoring functions received were negatively
related to proteÂgeÂ job-related stress. The relationship between mentor transformational
behavior and proteÂgeÂ job-related stress was moderated by the level of mentoring
functions received. Results are discussed as they relate to researchers and practitioners
who are becoming interested in ®nding ways to develop organizational members and
allay job-related stress. Copyright # 2000 John Wiley & Sons, Ltd.
Introduction
Increased complexity in organizational work environments has given rise to higher levels of
job-related stress experienced by organizational members (Brockner et al., 1992; Champy, 1995).
Job-related stress is de®ned as an uncomfortable and undesirable feeling experienced by an
individual `who is required to deviate from normal or self-desired functioning in the work place
as the result of opportunities, constraints, or demands relating to potentially important work-
related outcomes' (Parker and DeCotiis, 1983, p. 165). Job-related stress has been linked to
failing individual health and illness (Kram and Hall, 1989), decreased individual performance
(Jamal, 1990; Motowidlo, Packard and Manning, 1986), decreased organizational eectiveness
(Beehr and Newman, 1978; Motowidlo et al., 1986), and increased organizational health care
costs (Manning, Jackson and Fusilier, 1996). In fact, job-related stress has been estimated to cost
corporate America $200 billion annually in absenteeism, lost productivity, accidents, and medical
* Correspondence to: John J. Sosik, Department of Management and Organization, Great Valley School of
Graduate Professional Studies, The Pennsylvania State University, Malvern, PA 19355, U.S.A. Tel.: (610) 648 3254.
E-mail: jjs20@psu.edu
{ Author note: An earlier version of this paper was presented at the 1997 Academy of Management Conference in
Boston, Massachusetts.
Copyright # 2000 John Wiley & Sons, Ltd. Revised 20 June 1997
Accepted 18 August 1998
366 J. J. SOSIK AND V. M. GODSHALK
insurance (Gibson, 1993; Laws, 1996). Moreover, stress-related costs may approximate 10 per
cent of the U.S. Gross National Product (Sullivan and Bhagat, 1992). At issue for organizations
is how to reduce job-related stress and its detrimental consequences.
Mentoring is a form of social support which may allay job-related stress of organizational
members (House, 1981; Kram and Hall, 1989). Mentoring is de®ned as à deliberate pairing of a
more skilled or experienced person with a lesser skilled or experienced one, with the agreed-upon
goal of having the lesser skilled person grow and develop speci®c competencies' (Murray, 1991,
p. xiv). Mentors provide both career development and psychosocial support functions to proteÂgeÂs
(Kram, 1985; Noe, 1988). Psychosocial support functions include acceptance, role modelling,
coaching, and counselling. These functions parallel leadership behaviors identi®ed by Yukl (1990)
such as supporting, motivating and inspiring, and developing. Career development functions
include sponsorship, protection, challenging assignments, exposure, and visibility. These func-
tions parallel leadership behaviors identi®ed by Yukl (1990) such as clarifying roles and objectives,
monitoring, and networking. Prior research (e.g., Bass, 1998; House, 1996; Scandura and
Schriesheim, 1994; Yukl, 1994) suggests that mentors may exhibit a variety of leadership behaviors
or styles while interacting with proteÂgeÂs. Leadership style is de®ned here as acts or behaviors
exhibited by the mentor which in¯uence proteÂgeÂs (Bass, 1990). A key question, however, is what
leadership styles/behaviors distinguish mentors who are inclined to foster mentoring functions
eective in allaying proteÂgeÂ job-related stress from those who are less inclined to do so. In
answering this question, direct implications for recruitment, selection, and training of mentors can
be found. For example, if key leadership behaviors which allay job-related stress via mentoring can
be identi®ed, then individuals who exhibit these behaviors can be selected or trained as mentors.
Scholars in organizational behavior (e.g., Bass, 1990, 1998; Yukl, 1994) have encouraged
researchers to explore relationships between mentor leadership styles, mentoring functions, and
work-related stress. Yet no research has focused on how mentor leadership style(s) and the
development of mentor±proteÂgeÂ relationships may aect stress as experienced by the proteÂgeÂ.
Given that mentoring programmes have gained increased importance in today's competitive
business environment (Burke, McKenna and McKeen, 1991; Scandura, 1992), it appears
necessary to investigate how mentor leadership style(s) may in¯uence the eectiveness of mentor-
ing functions in allaying perceived job-related stress. Accordingly, this paper focuses on adding to
our understanding of mentoring behavior by identifying from the leadership literature behaviors
that mentors could use to be more eective in their mentoring roles.
This paper extends prior work in three ways. First, it examines the conceptual similarities and
dierences between leadership and mentoring. Second, it presents a theoretical model which
integrates aspects of the leadership, mentoring, and occupational stress literatures. Third, it
examines whether transformational leadership (cf. Bass, 1985; Burns, 1978) has a more favorable
eect on job-related stress, directly and via mentoring functions, as compared to other leadership
styles such as laissez-faire and transactional contingent reward. No previous published work has
explored these linkages.
Leadership and mentoring
The literatures on leadership (e.g., Bass, 1990; Yukl, 1990, 1994) and mentoring (e.g., Kram,
1985; Noe, 1988) have established similarities between leadership and mentoring. For example,
Schein (1978) described leaders as creators and manipulators of culture, while Wilson and Elman
Copyright # 2000 John Wiley & Sons, Ltd. J. Organiz. Behav. 21, 365±390 (2000)
LEADERSHIP, MENTORING AND STRESS 367
(1990) described mentors as transfer agents of culture. Gladstone (1988) argued that mentors
behave as leaders when they shape values, act as an example, and de®ne meanings for proteÂgeÂs.
Thibodeaux and Lowe (1996) found convergence of in-group Leader±Member Exchange (LMX)
relations and mentoring functions.
At the same time, the leadership and mentoring literatures have established several dierences
between the two constructs. First, leadership involves a performance-oriented in¯uence process,
while mentoring involves a long-term role-model relationship which is primarily career and
development-oriented (Burke et al., 1991). Second, leadership involves one leader and one or
more followers, whereas mentoring usually involves one mentor and one proteÂgeÂ. Leadership
may be a more formal, overt, and direct in¯uence process, while mentoring may be a more
informal, subtle, and indirect in¯uence process (Appelbaum, Ritchie and Shapiro, 1994). Graen
and Scandura (1986) suggested that leadership is distinct from mentoring but eective LMX
relations may be a function of being mentored by a leader. Third, not all experienced leaders
become eective mentors (Ragins and Cotton, 1993). Fourth, empirical distinction between
leadership and mentoring has been found by Scandura and Schriesheim (1994), Eisenbach (1992,
Àn exploration of mentoring and leadership as interrelated concepts'. Unpublished doctoral
dissertation, University of Miami), and Morgan (1989).
Given the ambiguity regarding the distinctiveness of leadership and mentoring, we relied upon
the work of Yukl (1990, 1994) and Noe (1988) to propose approximate conceptual similarities
and distinctions between speci®c leadership behaviors and mentoring functions shown in
Table 1. Yukl (1990) developed a taxonomy of leader behavior which integrates several earlier
taxonomies (e.g., Mintzberg, 1973; Stogdill, 1963) of initiating structure (i.e., task-oriented) and
consideration (i.e., relationship-oriented) leader behaviors. Some leader behaviors are primarily
task-oriented (e.g., planning and organizing, problem solving, clarifying roles and objectives,
monitoring), while others are primarily relationship oriented (i.e., supporting, developing,
networking, recognizing). Yukl (1994) argued that certain leader behaviors include some
Table 1. Approximate conceptual similarities and distinctions between leadership behaviors and
mentoring functions
Leader behavior Primary behavior Mentoring function (Noe, 1988)
(Yukl, 1990) orientation Career development Psychosocial support
Planning and organizing Task Coaching
Problem solving Task
Clarifying roles and objectives Task Challenging assignments Role modelling
Informing Task
Monitoring Task Protection
Motivating and inspiring Mixed Role modelling
Consulting Mixed
Delegating Mixed
Supporting Relationship Counselling
Developing and mentoring Relationship Sponsorship Coaching
Challenging assignments
Managing con¯ict and Relationship
team building
Networking Relationship Exposure/visibility
Sponsorship
Recognizing Relationship Acceptance/con®rmation
Rewarding Relationship Acceptance/con®rmation
Note. Primary behavior orientation based on Yukl (1994). Speci®c mentoring function indicates area of overlap with
leadership behavior.
component behaviors that are concerned with both task and people. For instance, mentoring
may involve both task-oriented clarifying behaviors and people-oriented developing behaviors
(Yukl, 1994). However, path±goal theory (House, 1996) suggests that people-oriented behaviors
are more appropriate than task-oriented behaviors for enhancing the development and job
satisfaction of lower echelon employees (e.g., proteÂgeÂs).
Mintzberg (1973) identi®ed participating in developmental activities (e.g., mentoring) as a key
leader role. Prior research (e.g., Kram, 1985; Noe, 1988) indicates that mentors provide both
psychosocial support and career development functions to proteÂgeÂs. As noted above, psychoso-
cial support functions parallel leadership behaviors identi®ed by Yukl (1990) such as supporting,
motivating and inspiring, and developing. Career development functions parallel leadership
behaviors identi®ed by Yukl (1990) such as clarifying roles and objectives, developing, and
networking. While some mentoring functions (e.g., protection) may not parallel leadership
behavior and some leadership behaviors (e.g., team building) may not parallel mentoring func-
tions, Table 1 suggests some conceptual overlap between leadership and mentoring. However,
conceptual distinctions between leader behaviors and mentoring functions shown in Table 1 are
in line with evidence of empirical distinctiveness between the constructs found in research cited
above. Given that Table 1 highlights both similarities and dierences between leader behaviors
and mentoring functions and mentors may display leader behaviors (Gladstone, 1988), we
concluded that leadership behaviors displayed by a mentor may in¯uence proteÂgeÂ perceptions of
mentoring functions received.
Theoretical background
Manning et al.'s (1996) simpli®ed model of work stress, adapted from Matteson and Ivancevich
(1982), provides the general theoretical framework for this study. According to Manning et al.
(1996), personal (e.g., proteÂgeÂ age) and external (e.g., mentor's leadership behavior) sources of
stress in¯uence stress as experienced, which in turn can aect potential outcomes (e.g., physical,
psychological, organizational factors). In addition, having social support (e.g., mentoring
functions received) can reduce stress as experienced and moderate the in¯uence of external
sources of stress on stress as experienced (Manning et al., 1996; Parker and DeCotiis, 1983). The
present study focuses on examining in¯uences of external sources of stress (mentor's leadership
behavior) and social support ( proteÂgeÂ perception of mentoring functions received) on job-related
stress as experienced by the proteÂgeÂ.
Based upon Manning et al.'s (1996) model of work stress, we proposed the general framework
shown in Figure 1, to predict the relationships of mentor leadership style with proteÂgeÂ job-related
stress, directly and via mentoring functions received by proteÂgeÂ. Figure 1 illustrates several key
relationships. First, mentor leadership style is seen as being associated with both proteÂgeÂ receipt of
mentoring functions and job-related stress. Second, proteÂgeÂ receipt of mentoring functions will
in¯uence the level of proteÂgeÂ job-related stress. Third, as suggested by Manning et al. (1996),
proteÂgeÂ receipt of mentoring functions will moderate the relationship between mentor transforma-
tional leadership behavior and proteÂgeÂ job-related stress. These relationships are described in
detail below.
To link leadership styles to mentoring functions received and job-related stress, we draw
upon literature on the transformational±transactional leadership paradigm which has received
extensive theoretical and empirical attention (e.g., Bass, 1985; Bennis, 1989; Bryman, 1992;
Figure 1. A model of leadership style, mentoring functions received, and job-related stress
Burns, 1978; Conger and Kanungo, 1987; Dubinsky, Yammarino and Jolson, 1995; Howell and
Avolio, 1993; Podsako et al., 1990; Sashkin and Rosenbach, 1993; Shamir, House and Arthur,
1993; Yammarino et al., 1997). Several reviews (e.g., Bass, 1990, 1998; Kirkpatrick and Locke,
1996) and meta-analyses (Gaspar, 1992Ð`Transformational leadership: an integrative review of
the literature'. Unpublished doctoral dissertation, Western Michigan University; Lowe, Kroeck
and Sivasubramaniam, 1996; Patterson et al., 1995) have indicated that transactional leadership
can result in expected performance levels, while transformational leadership can result in
individual, group, and unit performance beyond expectations. In fact, transformational leader-
ship is seen as a particularly powerful source of eective leadership in Army, Navy, and Air Force
settings (e.g., Curphy, 1992; Yammarino and Bass, 1990), computer-mediated group settings
(e.g., Sosik, Avolio and Kahai, 1997), innovative research and development contexts (e.g., Howell
and Higgins, 1992; Howell and Avolio, 1993), total quality management programmes (Sosik and
Dionne, 1997), and stress reduction contexts (Seltzer, Numero and Bass, 1989).
The transactional±transformational leadership paradigm is grounded upon seminal work
by Burns (1978) and Bass (1985). Bass and Avolio's (1994) Full Range of Leadership (FRL) model
represents a re®nement of Bass (1985) and is the foundation of extensive training of individuals
from industry, education, military, religious, and non-pro®t sectors. The FRL model proposes
that every leader may display some amount of laissez-faire, transactional, and transformational
leadership styles. Subsumed within each style are particular behaviors. The most ineective and
passive style is laissez-faire, characterized by delays of action, absence, and indierence. More
eective styles include transactional leadership, which involves `leaders approaching followers with
an eye to exchanging one thing for another' (Burns, 1978, p. 4). The most eective form of
transactional leadership is contingent reward leadership where one sets goals, clari®es desired
outcomes, provides both positive and negative feedback, and exchanges rewards and recognition
for accomplishments when they are deserved. Transformational leadership involves forming à
relationship of mutual stimulation and elevation that converts followers into leaders and may
convert leaders into moral agents' (Burns, 1978, p. 4). Bass and Avolio (1994) identi®ed four
behaviors associated with transformational leaders: individualized considerationÐgiving personal
attention to followers to promote their development and achievement; intellectual stimulationÐ
enabling followers to think of old problems in new ways; inspirational motivationÐcommuni-
cating high performance expectations through the projection of a powerful, con®dent, dynamic
presence; and idealized in¯uenceÐdisplaying role model behaviors for followers through
exemplary personal achievements, character, and/or behavior.
The FRL model of leadership was chosen, as opposed to other leadership models, to link
leadership style to mentoring functions received and job-related stress for several reasons. First,
the FRL model leadership styles subsume speci®c leader behaviors found in Yukl's (1990)
taxonomy of leader behaviors. Second, while other leadership models depict two-dimensional
models of leadership behavior, such as directive versus participative (House, 1996) or task versus
relations-oriented (Fiedler, 1967), the FRL model covers leadership styles which may subsume
prior models of leader behavior. For example, Bass (1998) argued that transformational and
transactional leadership can be either directive or participative. Thus, by considering trans-
formational, transactional, and laissez-faire leadership, the FRL model provides a rich array of
leader behaviors that other leadership models may lack. Third, the FRL model has been widely
researched in a variety of evaluative investigations (see Bass, 1998 for a comprehensive review).
Fourth, the FRL model describes speci®c behaviors which may facilitate mentor training in terms
of transactional and transformational relationships and their impacts on proteÂgeÂs.
Hypotheses
Leadership styles and mentoring functions received
Scandura and Schriesheim (1994) argued that transformational leadership is consistent with
requirements for eective mentoring. Mentor transformational leadership behavior may be more
congruent with proteÂgeÂ receipt of mentoring functions than transactional or laissez-faire
leadership styles for several reasons. First, transformational leadership builds follower trust
(Podsako et al., 1990). By exhibiting idealized in¯uence, transformational leaders may be
viewed by their followers as a trustworthy symbol of success and accomplishment. These
idealized in¯uence behaviors are similar to role modelling behaviors identi®ed by Noe (1988) as
being associated with the psychosocial support function of mentoring. Perceived as trustworthy,
respected and admirable role models, mentors who exhibit idealized in¯uence may enhance their
proteÂgeÂ's ability to undertake calculated risks to advance their careers.
Second, transformational leadership involves (a) spending time teaching and coaching others,
(b) treating others as individuals with unique needs, abilities and aspirations, (c) helping others
develop strengths, and (d) listening attentively to concerns of others (Bass and Avolio, 1994).
These individually considerate behaviors are likely to facilitate counselling and individualized
coaching of proteÂgeÂs, identi®ed by Noe (1988) as important aspects of mentoring.
Third, transformational leadership encourages others to reformulate assumptions through
considering the absurd, fantasizing, and focusing on the context rather than the task (Bass and
Avolio, 1994). These methods of intellectual stimulation are useful in fostering proteÂgeÂ creativity
and developing proteÂgeÂ cognitive abilities (Torrance, 1983). In addition, intellectual stimulation
develops analytical skills through reexamining assumptions, seeking dierent perspectives,
suggesting new ways of performing tasks, and rethinking what has never been questioned before.
According to Torrance (1983), these eects also may foster proteÂgeÂ intellectual development.
Fourth, in their eorts to motivate others, transformational leaders articulate inspirational
long-term visions which attach meaning and importance to human development. By linking the
signi®cance of human development (e.g., developing new skills and higher levels of creative
thinking, trust, and responsibility) to the successful attainment of the broader organizational
mission, these leaders enhance others' belief that they can be eective contributors to a high
achieving organization (Shamir et al., 1993). These inspirationally motivating behaviors are
similar to ecacy and con®dence building behaviors required by mentors (Kram, 1985). On the
basis of these arguments, we expected a strong positive relationship between mentor transforma-
tional leadership behavior and proteÂgeÂ receipt of mentoring functions.
Mentor transactional contingent reward leadership behavior also may be associated with
proteÂgeÂ receipt of mentoring functions. When a leader sets goals, clari®es outcomes and exchanges
rewards and recognition for follower accomplishments, followers generally achieve expected per-
formance (Bass, 1985). A contingent reward leader may lay the foundation for follower develop-
ment by clarifying desired developmental outcomes, discussing in speci®c terms learning
objectives which outline what must be accomplished, and rewarding the follower when she/he
identi®es and participates in developmental activities. Similarly, a mentoring relationship, in
which contingent reward behavior is displayed by the mentor, is based upon the assumption that
by clarifying what the mentor expects and then rewarding the proteÂgeÂ for developmental behavior,
the mentor directs the proteÂgeÂ to the desired developmental outcome. In fact, Thibodeaux and
Lowe (1996) found mentored individuals to report greater supervisory use of rewards than non-
mentored individuals. In addition, proteÂgeÂ trust may be enhanced to the extent that the mentor
(a) negotiates, agrees, exchanges, and bargains with the proteÂgeÂ by establishing a `learning
contract'; (b) communicates a clear understanding to the proteÂgeÂ about what the mentor and
proteÂgeÂ will do for one another in order to adhere to the learning contract; and (c) rewards
developmental behavior. These behaviors parallel contingent reward leadership and are charac-
teristic of what Covey (1997) and Podsako et al. (1990) describe as behaviors that promote
trustÐa key aspect of eective mentor±proteÂgeÂ relationships (Murray, 1991; Yukl, 1994).
Eective mentoring provides career development and psychosocial support for the proteÂgeÂ
(Kram, 1985). Given that contingent reward behavior involves goal setting (Bass, 1985) and setting
career goals promotes career development (Kram, 1985), mentors who display contingent reward
behavior may provide career development to proteÂgeÂs by setting career goals. Since contingent
reward behavior is generally associated with increased job satisfaction (Sims and Lorenzi, 1992)
and job satisfaction is associated with receiving psychosocial support (Bahniuk, Dobos and Hill,
1990; Parasuraman, Greenhaus and Granrose, 1992), mentors who display contingent reward
behaviors may provide psychosocial support for proteÂgeÂs by increasing proteÂgeÂ job satisfaction.
However, contingent reward behavior focuses on getting the task done and is less likely to be
associated with stimulating greater development of others than transformational behavior (Bass,
1998). Contingent reward behavior attends less to relational aspects of interactions and more to
de®ning the task and level of expected performance. Given the importance of relational aspects in
mentor±proteÂgeÂ relationships (Kram and Bragar, 1991) and the task orientation of contingent
reward behavior, we expected mentor contingent reward behavior to be less positively associated
with proteÂgeÂ receipt of mentoring functions than transformational behavior.
Mentor laissez-faire behavior may be totally inconsistent with proteÂgeÂ receipt of mentoring
functions. Laissez-faire leadership results in less concentration on work, poor quality of work,
and low levels of productivity, cohesiveness and satisfaction (Bass, 1990). Applied to mentoring
relationships, these eects may be detrimental to the skill and career development of the proteÂgeÂ.
In addition, laissez-faire behavior strives to maintain the status quo through delay, absence,
and indierence. However, mentoring requires a mentor to actively look for and ®nd oppor-
tunities for proteÂgeÂ development (Yukl, 1994), provide both psychosocial and career facilitation
support (Noe, 1988), serve as a role model, and spend time developing the proteÂgeÂ (Kram,
1985). Laissez-faire behavior on the part of the mentor is not likely to ful®l these requirements.
Thus, we expected a negative relationship between mentor laissez-faire behavior and proteÂgeÂ
receipt of mentoring functions. Based on the above discussion, we proposed the following
hypotheses:
Hypothesis 1a: Mentor transformational leadership behavior will be positively related to
proteÂgeÂ receipt of mentoring functions.
Hypothesis 1b: Mentor transactional contingent reward leadership behavior will have a lower
positive relationship with proteÂgeÂ receipt of mentoring functions than mentor transforma-
tional leadership behavior.
Hypothesis 1c: Mentor laissez-faire leadership behavior will be negatively related to proteÂgeÂ
receipt of mentoring functions.
Leadership styles and job-related stress

Job-related stress is often a function of an individual's perception of organizational and
environmental events and meaning attached to these events (McCauley, 1987; Schuler, 1980). The
meaning which individuals associate with these events is often `managed' or in¯uenced by
signi®cant others, such as leaders and mentors (Kram and Hall, 1989; Smircich and Morgan,
1982). For example, when a mentor manages the meaning of organizational events for a proteÂgeÂ,
he or she in¯uences the manner in which the proteÂgeÂ perceives, interprets, and acts upon job-
related events (e.g., stressful events). In this role, the mentor engages in numerous leadership
behaviors (e.g., motivating, communicating) which provide understanding and reduce uncertainty
associated with perceived hostile events. In fact, leadership behavior has been linked to
eectiveness of individuals dealing with combat conditions (Kalay, 1983), con¯ict (Katz, 1977),
role stress (LaRocco and Jones, 1978), panic (Kugihara and Misumi, 1984), and disaster (Watson,
1984). Thus, a proteÂgeÂ's job-related stress may be in¯uenced by the mentor's leadership style.
Laissez-faire style, involving avoidance or absence of leadership, provides no meaning or clari-
®cation of events for followers. Lack of leader communication undermines follower trust in the
leader (Bass, 1998; Podsako et al., 1990) and may serve to intensify follower fear of the unknown
and job-related stress. Given the importance of communication in both mentoring relationships
(Murray, 1991) and stress reduction (McCauley, 1987), mentors who fail to communicate may
be like laissez-faire leaders in both behavior and in impact of their behavior on proteÂgeÂs. Thus,
we expected that mentor laissez-faire behavior would be positively related to proteÂgeÂ job-
related stress.
Stress may be allayed by reducing uncertainty through eective communication (McCauley,
1987), raising ecacy expectations (Bandura, 1986), and developing supportive group relation-
ships (Schuler, 1980). Contingent reward behavior may reduce uncertainty, raise ecacy expect-
ations, and get agreement on what needs to be done by clarifying performance expectations (Sims
and Lorenzi, 1992). As such, contingent reward behavior may provide mentors with mechanisms
for allaying job-stress experienced by proteÂgeÂs. Thus, we expected mentor contingent reward
leadership to be negatively related to proteÂgeÂ job-related stress.
While these transactional methods to allay stress may satisfy immediate satisfaction needs of
proteÂgeÂs, they are unlikely to establish long-term positive eectiveness in coping with stress (Bass,
1998). Prior research (e.g., Mulder, van Eck and deJong, 1971; Seltzer, Numero and Bass, 1989)
suggests that transformational behavior displayed by mentors may provide the most eective
means to allay proteÂgeÂ job-related stress. For example, Seltzer et al. (1989) found that transfor-
mational leadership based on charismatic and individually considerate behaviors was negatively
related to follower stress. Transformational leadership arouses team spirit, reframes stressful
events into developmental opportunities, and inspires others to perceive dicult situations as
meaningful challenges necessary for developing one's professional and personal skills (Shamir
et al., 1993). By emphasizing the importance of collective action, transformational leadership
evokes higher-order needs (e.g., sense of belonging to a larger entity) and moves followers into a
vigilant search for long-term readiness. As such, follower stress may be reduced as `the
insecurity of feeling isolated is replaced by the security of a sense of belonging' (Bass, 1998, p. 46).
These stress-reducing behaviors parallel acceptance and con®rmation behaviors associated with
the psychosocial support function of mentoring (Kram and Hall, 1989). Thus, we expected that
mentor transformational leadership behavior would be more negatively related to proteÂgeÂ job-
related stress than transactional contingent reward behavior. Taken together, the above
arguments suggest:
Hypothesis 2a: Mentor transformational leadership behavior will be negatively related to
proteÂgeÂ job-related stress.
Hypothesis 2b: Mentor transactional contingent reward leadership behavior will have a lower
negative relationship with proteÂgeÂ job-related stress than mentor transformational leadership
behavior.
Hypothesis 2c: Mentor laissez-faire behavior will be positively related to proteÂgeÂ job-related
stress.
Mentoring functions received and job-related stress

The relationship between mentoring functions received and proteÂgeÂ job-related stress may be a
function of the positive outcomes mentoring functions provide. Mentoring has been positively
associated with eective socialization of young employees (Schein, 1978), promotions and
compensation (Dreher and Ash, 1990), career mobility (Scandura, 1992), career satisfaction
(Fagenson, 1989), career commitment (Colarelli and Bishop, 1990), and job satisfaction
(Bahniuk et al., 1990); and negatively associated with turnover intentions (Viator and Scandura,
1991). These ®ndings suggest that mentoring may provide the proteÂgeÂ with career development
opportunities and career goals.
Individuals who perceive low career development opportunities and discrepancies with career
goals resulting from a lack of social support experience high levels of job-related stress, while
those who receive social support and opportunities for development report lower job-related
stress (Parker and DeCotiis, 1983). In addition, prior research cited above suggests that
individuals who participate in mentoring relationships exhibit positive/functional organizational
attitudes and behaviors. For example, Mowday, Porter and Steers (1982) argued that individuals
aectively respond to aspects of the work environment and these reactions in¯uence their
attitudes towards their jobs. Job-related stress may cause individuals to deviate from normal
functioning (Jamal, 1990). Mentoring appears to help individuals cope with job-related stress by
providing both career development and psychosocial assistance and, therefore, may allow these
individuals to function normally in the organization. On the basis of this literature, we propose
the following hypothesis:
Hypothesis 3: ProteÂgeÂ receipt of mentoring functions will be negatively related to proteÂgeÂ

job-related stress.
As noted above, Manning et al. (1996) argued that social support may moderate eects of
external sources of stress on perceived stress. A mentor's leadership style may be an external
source of stress (Matteson and Ivancevich, 1982; Seltzer et al., 1989). Mentoring functions are a
form of social support (House, 1981) and may provide an antidote to job-related stress (Kram
and Hall, 1989). However, stress reduction eorts are more eective when perceptions of stress
are changed via development of long-term readiness and coping mechanisms (McCauley, 1987).
Such changes in perceptions of stress may be facilitated by the developmental nature of
transformational leadership (Scandura and Schriesheim, 1994) and its focus on promoting
fundamental change in moving individuals beyond immediate concerns toward concern for an
attractive future (Bennis, 1989; Burns, 1978). Similarly, mentoring functions promote funda-
mental changes in proteÂgeÂs in terms of attitudes (e.g., perception of stress) and career and self-
development (Kram and Hall, 1989).
These arguments suggest that a mentor's eorts to allay proteÂgeÂ job-related stress via
transformational behavior will be moderated by proteÂgeÂ receipt of mentoring functions. In
essence, when mentoring functions received are high, the negative impact of mentor
transformational behavior on proteÂgeÂ job-related stress is stronger. Conversely, when mentoring
functions received are low, the negative impact of mentor transformational behavior on proteÂgeÂ
job-related stress is lower. Our expectation is based on a cognitive consistency argument where
the underlying rule is that when mentoring functions received are low, transformational
behaviors such as individualized consideration may be perceived as inauthentic or insincere and
therefore ought not promote development of stress-reducing mechanisms. When mentoring
functions received are high, transformational behaviors may be perceived as being consistent with
mentoring functions in terms of developmental orientation and therefore promote development
of stress-reducing mechanisms. Thus, all else being equal, if we had two groups of proteÂgeÂs where
the ®rst group received low levels of mentoring functions and the second group the opposite, we
would expect a low to possibly negative association between mentor transformational behavior
and proteÂgeÂ job-related stress for the ®rst group and a high negative association for the second
group.
Unlike transformational behavior, transactional contingent reward behavior displayed
by mentors may promote a cost-bene®t exchange relationship with proteÂgeÂs (Scandura
and Schriescheim, 1994). Such behavior is not likely to develop proteÂgeÂ long-term positive
eectiveness in coping with stressful conditions or reducing perceptions of stress (Bass, 1998).
Similarly, absence or avoidance on the part of a laissez-faire mentor is inconsistent with
mentoring functions and therefore is not likely to promote stress reduction eorts. Thus, we
hypothesized:
Hypothesis 4: ProteÂgeÂ receipt of mentoring functions will moderate the negative relation-
ship between mentor transformational leadership behavior and proteÂgeÂ job-related stress.
Speci®cally, mentor transformational leadership behavior will be more negatively related
to proteÂgeÂ job-related stress when proteÂgeÂ receipt of mentoring functions is high rather than
low.
Method
Sample and procedure
Two-hundred and thirty adult students enrolled in a masters of management programme in a
large public university in the Northeast participated in the study for course credit. Participants
were full-time corporate employees from various industries who were involved in either formal
or informal mentoring relationships. The industries represented include: services (22 per cent),
manufacturing (17 per cent), ®nancial/insurance (16 per cent), pharmaceuticals (7 per cent),
transportation/utilities (6 per cent), telecommunications (6 per cent), public administration (1 per
cent), and other unidenti®ed industries (25 per cent). Mentoring relationships ranged in length
from 1 year to 12 years, with the average being 2.7 years. Participants ranged in age from 20 years
to 57 years, with the average age being 31. They had worked, on average, 4.8 years with their
companies and had a range of company tenure from 2 months to 40 years. Fifty-six per cent of
the participants were male, and the vast majority (82 per cent) were Caucasian. The remaining
18 per cent of the sample consisted of African American (6 per cent), Hispanic (2 per cent), Asian
(7 per cent), Native American (1 per cent), and non-responding (2 per cent) participants.
Data were collected through two questionnaires, which were distributed to participants in
class, completed outside of class, and returned directly to the researchers. The ®rst questionnaire
was completed by the proteÂgeÂ and included items measuring mentoring functions received,
perceived job-related stress, and demographic information. This questionnaire contained the
following instructions to de®ne mentoring relationships for participants.
`Please provide information regarding your experiences with mentoring relationships.
Mentoring relationships are characterized by a close, professional relationship between two
individualsÐone usually more senior in some regard. The mentor and proteÂgeÂ may or may not
be with the same company.'
In addition, the following information was read to participants prior to distribution of the
questionnaires.
`Mentoring is de®ned as a deliberate pairing of a more skilled or experienced person with a
lesser skilled or experienced one, with the agreed-upon goal of having the lesser skilled person
grow and develop speci®c competencies. Your mentor may or may not be your manager.'
The second questionnaire included items measuring leadership behaviors and was completed by
the proteÂgeÂ's mentor. This questionnaire was mailed by each mentor directly to the researchers
using a pre-addressed, stamped return envelope. A total of 204 usable responses, representing
88 per cent of all participant cases, were used in the data analysis. Ninety-one per cent
(186 participants) were in informal mentoring relationships while nine per cent (18 participants)
were in formal mentoring relationships. Eighty-®ve per cent of mentors were managers/super-
visors of the proteÂgeÂs. Of the 15 per cent which were not, 10 per cent were mentored by peers and
5 per cent were mentored by other individuals.
Data analysis
The hypotheses were tested using Partial Least Squares (PLS; Wold, 1985), a structural equation
modeling technique. PLS has been used by a growing number of researchers in organizational
behavior (e.g., Duxbury and Higgins, 1991; House, Spangler and Woycke, 1991; Kahai, Sosik
and Avolio, 1997). PLS oers several bene®ts over traditional techniques such as ANOVA or
regression. These bene®ts are discussed in Appendix A.
We used PLS-Graph (version 2.91.02.08), a graphics-based program for performing PLS
analysis in this study. PLS generates estimates of standardized regression coecients (i.e., path
coecients) for the model paths, which can then be used to measure the relationships between
latent variables. A jackkni®ng procedure called blindfolding was used to compute standard errors
and assess signi®cance of estimates of path coecients (Wold, 1985). The blindfolding procedure
omits a part of the data matrix for a particular construct and then estimates the model parameters
(e.g., path coecients) associated with that construct. This process is repeated as often as the
omission distance, which refers to how many data points in the data matrix are skipped before
omitting one data point. An omission distance of 9 was employed (Sambamurthy and Chin, 1994).
A conservative hurdle rate of p 5 0.001 was used to indicate signi®cance.
Full sample data (n 204) was utilized to test Hypothesis 1a through Hypothesis 3, in terms of
the unmoderated model. To test Hypothesis 4 in terms of the moderating eect of mentoring
functions received, we split the sample into two sub-samples (i.e., low and high levels of
mentoring functions received). Partitioning of the data into these sub-samples is discussed below.
This approach parallels more traditional moderated regression by testing a model separately for
each sub-sample (Duxbury and Higgins, 1991). Unpaired t-tests were used to test for dierences
in standardized regression coecients across the sub-samples (see Duxbury and Higgins, 1991).
In PLS, constructs may be modelled using re¯ective or formative indicators. Re¯ective
indicators are suggested when they arise from the construct, because of which they tend to covary
(e.g., components of transformational leadership). Formative indicators are suggested when they
combine to form a construct (e.g., aspects of socio-economic status) (Falk and Miller, 1992).
Modelling of constructs examined in the present study is discussed below.
Measurement of constructs
Information was obtained from participants and from their mentors. Multiple-item measures
were used to assess mentor leadership behaviors and proteÂgeÂ perceptions of mentoring functions
received and job-related stress. Items for the measures are listed in Appendix B.
Mentor's leadership behaviors

Mentor leadership style/behavior was measured using items from the Multifactor Leadership
Questionnaire (MLQ-5X; Bass and Avolio, 1997). While previous versions of the MLQ have been
criticized for failure to empirically generate the factor structure proposed by Bass and Avolio
(1994) to underlie transformational leadership (e.g., Bycio, Hackett and Allen, 1995; Yukl, 1994),
research on the MLQ-Form 5X (e.g., Avolio, Bass and Jung, 1997; Bass and Avolio, 1997; Bass,
1998) has been shown it to be a psychometrically sound instrument. Mentors were asked to judge
how frequently they exhibited speci®c behaviors measured by the MLQ-5X. Each behavior was
measured on a ®ve-point frequency scale ranging from not at all (0) to frequently, if not always
(4). Laissez-faire leadership was measured using two items from the MLQ-5X. Contingent reward
leadership was measured using three items from the MLQ-5X. The following four-item scales was
used as indicators of transformational leadership: (a) idealized in¯uenceÐbehavior (a 0.75),
(b) inspirational motivation (a 0.72), (c) intellectual stimulation (a 0.72), and (d)
individualized consideration (a 0.64).
Mentoring functions received

To assess the degree of mentoring received by the proteÂgeÂ, we used two 10-item scales from Noe
(1988) as indicators of mentoring functions: (a) career development (a 0.86), and (b) psycho-
social support (a 0.87). ProteÂgeÂs were asked to indicate their extent of agreement with each item
using a ®ve-point scale ranging from disagree strongly (1) to agree strongly (5). Hypothesis 4,
which pertained to the moderating eect of mentoring functions received, was tested by creating
two sub-samples based on a median split: low mentoring functions received sub-sample (scale
score 53.85; n 103) and high mentoring functions received sub-sample (scale score 43.85,
n 101).
Job-related stress
Job-related stress perceived by the proteÂgeÂ was measured using six items from Parasuraman
(1977, `Sources and outcomes of organizational stress: a multidimensional study of the
antecedents, and attitudinal and behavioral indices of job stress'. Unpublished doctoral
dissertation, State University of New York at Bualo). ProteÂgeÂs were asked to judge how often
they experienced situations described in each item. Each situation was measured on a ®ve-point
frequency scale ranging from never occurs (1) to constantly occurs (5).
The indicators of laissez-faire, contingent reward, and transformational leadership were
expected to covary (see Bass, 1998), as were the indicators of mentoring functions received and
job-related stress, thereby indicating that they arise from their respective constructs. Therefore,
these indicators were modelled as re¯ective.
Control variables
Theoretical work on mentoring (e.g., Kram, 1985; Murray, 1991) suggests that proteÂgeÂ
experience (i.e., age, job level, job tenure, education level), industry, and mentor gender can aect
mentor behavior, mentoring functions received, and proteÂgeÂ job-related stress. To control for
these potential eects, age, job level, job tenure, education level, industry, and mentor gender
were entered into the PLS model as covariates. Each covariate was modelled as a single-item
indicator. PLS is insensitive to how the indicators of single-indicator constructs are modelled.
Results
Table 2 presents the scale means, standard deviations, and product moment correlations among
the measures. PLS generates statistics to test the reliability and validity of latent constructs with
two or more re¯ective indicators. Reliability was assessed by ®rst examining the factor loadings of
indicators: a common rule of thumb is that the factor loadings should exceed 0.7 since this implies
that less than half of the indicator's variance is due to error (Fornell and Larcker, 1981). Next, we
computed each construct's composite scale reliability (Fornell and Larcker, 1981), a measure of
internal consistency similar to Cronbach's alpha. Fornell and Larcker (1981) recommended using
a criterion cut-o of 0.7 or more. Also, the average variance extracted by the construct
from indicators was examined. For this criterion, Fornell and Larcker (1981) recommended using
a cut-o of 0.5 or more.
378
Table 2. Means, standard deviations, and intercorrelations

Mentoring level Correlations between constructs
Low High 1 2 3 4 5 6 7 8 9 10 11
Construct Indicators M S.D. M S.D.
1. Laissez-faire 0.76 0.77 0.57 0.59 (0.80)

2. Transactional contingent reward 3.02 0.67 3.24 0.60 ÿ0.11 (0.75)
J. J. SOSIK AND V. M. GODSHALK
3. Transformational leadership Idealized in¯uence 2.89 0.68 3.08 0.72 ÿ0.05 0.59 (0.78)
Copyright # 2000 John Wiley & Sons, Ltd.

Inspirational motivation 3.05 0.62 3.13 0.55
Intellectual stimulation 3.12 0.61 3.20 0.56
Individualized consideration 3.31 0.48 3.47 0.50
4. Mentoring functions received Psychosocial support 3.74 0.54 4.59 0.97 ÿ 0.15 0.02 0.06 (0.84)
Career development 2.84 0.70 4.34 1.05
5. Job stress 2.73 0.82 2.78 1.39 0.06 ÿ0.07 ÿ0.09 ÿ0.14 (0.80)
6. Age 31.41 6.91 29.90 7.39 0.08 ÿ0.12 ÿ0.09 ÿ 0.16 ÿ0.07 ±
7. Mentor gender 1.81 0.84 1.94 1.52 ÿ0.01 ÿ0.03 ÿ0.06 0.03 0.02 0.40 ±
8. Industry 6.81 3.55 6.28 3.46 0.01 0.07 0.05 ÿ0.09 0.03 0.02 ÿ 0.18 ±
9. Education 5.98 0.72 5.79 1.03 ÿ0.05 ÿ0.04 0.04 ÿ 0.17 0.17 0.08 0.07 ÿ0.04 ±
10. Job tenure 3.15 3.07 3.29 3.13 ÿ0.04 0.05 0.06 ÿ0.05 0.12 0.07 0.03 0.05 ÿ0.04 ±
11. Job level 2.03 1.44 2.32 2.17 ÿ0.14 ÿ0.08 ÿ0.02 0.02 0.20 0.03 0.06 ÿ0.04 0.16 0.17 ±
Note. Gender coded: 1 female, 2 male. Industry coded: 1 accounting, 2 consulting, 3 ®nancial/insurance, 4 manufacturing, 5 pharmaceuticals,
6 public administration, 7 retailing/hospitality, 8 services (health, legal), 9 telecommunications, 10 utilities/transportation, 11 other. Education level
ranged from 1 high school to 7 graduate degree. Job level coded: 1 non-supervisory, 2 ®rst line manager, 3 middle management, 4 upper management,
5 executive. Bold-faced elements on the diagonal represent the square root of the average variance extracted. O diagonal elements are correlations between constructs.
Signi®cant correlations ( p 5 0.05) are underlined.
J. Organiz. Behav. 21, 365±390 (2000)

Table 3. Factor loadings, composite scale reliability, and average variance extracted to assess reliability of
measures
Composite Average
Factor Weights of scale variance
Construct Measures loading measures reliability extracted
1. Laissez-faire LF 1 0.92 0.79 0.78 0.64
LF 2 0.68 0.45
2. Transactional contingent reward CR1 0.74 0.47 0.79 0.56
CR2 0.82 0.54
CR3 0.67 0.35
3. Transformational leadership II 0.81 0.36 0.86 0.62
IM 0.68 0.15
IS 0.76 0.20
IC 0.89 0.54
4. Mentoring functions received PSYCH 0.85 0.61 0.83 0.71
CARDEV 0.84 0.58
5. Job stress STRESS1 0.76 0.31 0.91 0.63
STRESS2 0.81 0.19
STRESS3 0.74 0.12
STRESS4 0.89 0.27
STRESS5 0.71 0.18
STRESS6 0.83 0.19
Note. LF laissez-faire; CR contingent reward; II idealized in¯uence-behavior; IM inspirational motivation;
IS intellectual stimulation; IC individualized consideration; PSYCH psychosocial support; CARDEV career
development; STRESS job-related stress.
Table 3 shows the factor loadings, weights, composite scale reliabilities, and average variance
extracted based on PLS analysis of full sample data. With the exception of factor loadings of one
indicator of laissez-faire, contingent reward, and transformational leadership constructs, which
were slightly below the recommended criterion cut-o, all reliability criteria were met by the
study's constructs. In PLS, convergent and discriminant validity of indicators of re¯ective
constructs is assessed using criteria similar to a multi-trait/multi-method analysis (Falk and
Miller, 1992; Kahai et al., 1997). One criterion is that the construct representing the items should
share more variance with its items than with other constructs in the model (Carmines and Zeller,
1979). A matrix is shown in Table 2, in which the diagonal elements show the square root of
the average variance shared by a construct with its indicators. For adequate convergent and
discriminant validity, the diagonal elements should be greater than entries in the corresponding
rows and columns. Results summarized in Table 2 indicate this criterion was met.
Results of PLS analysis

Results of PLS analysis to test the hypotheses are presented in Table 4. As predicted by
Hypothesis 1a, there was a positive relationship between mentor transformational leadership
behavior and proteÂgeÂ receipt of mentoring functions. As predicted by Hypothesis 1b, there was a
positive relationship between mentor transactional contingent reward leadership behavior and
proteÂgeÂ receipt of mentoring functions. As expected, the positive in¯uence of mentor trans-
actional contingent reward leadership behavior on proteÂgeÂ receipt of mentoring functions was
not as strong as that of mentor transformational leadership behavior. As predicted by Hypothesis
Table 4. Results of Partial Least Squares analysis

Standardized
Hypothesis and proposed relation path coecient t(8)a
H1a: Transformational leadership ! mentoring functions received 0.15 28.08*
H1b: Transactional contingent reward ! mentoring functions received 0.06 5.38*
H1c: Laissez-faire ! mentoring functions received ÿ0.15 ÿ23.26*
H2a: Transformational leadership ! job stress ÿ0.08 ÿ15.58*
H2b: Transactional contingent reward ! job stress ÿ0.01 ÿ1.74
H2c: Laissez-faire ! job stress ÿ0.01 ÿ1.61
H3: Mentoring functions received ! job stress ÿ0.11 ÿ29.22*
H4: Transformational leadership ! job stress 0.01 1.59
(low mentoring functions received sub-sample)
Transformational leadership ! job stress ÿ0.31 ÿ44.49*
(high mentoring functions received sub-sample)
Note. H hypothesis. The variance explained in job stress by all measures and covariates was 11 per cent. The variance
explained in mentoring by all measures and covariates was 12 per cent.
a
Degrees of freedom for t-test based on omission distance minus 1 (Sambamurthy and Chin, 1994).
* p 5 0.001, two-tailed.
1c, mentor laissez-faire leadership behavior was negatively related to proteÂgeÂ receipt of mentoring
functions. Thus, Hypothesis 1 was fully supported.
Hypothesis 2a also was supported. Mentor transformational leadership behavior was
negatively related to proteÂgeÂ job-related stress. However, both Hypotheses 2b and 2c were not
supported. Mentor transactional contingent reward and laissez-faire leadership behaviors
were not related to proteÂgeÂ job related stress. Hypothesis 3 was supported. ProteÂgeÂ receipt
of mentoring functions was negatively associated with proteÂgeÂ job-related stress. Hypothesis 4
also was supported. Mentor transformational leadership behavior was more negatively
related to proteÂgeÂ job-related stress in the high mentoring functions received subsample
( path coecient ÿ0.31) than in the low mentoring functions received subsample ( path co-
ecient 0.01) (t(8) ÿ43.03, p 5 0.001).
Several covariates had signi®cant eects ( p<0.001) on the exogenous (i.e., independent)
variables in the PLS model. Speci®cally, proteÂgeÂ job tenure ( path coecient 0.08, t(8) 8.14)
and proteÂgeÂ education level ( path coecient 0.06, t(8) 15.38) were each positively
related to mentor transformational behavior. ProteÂgeÂ age was negatively related to mentor
transformational behavior ( path coecient ÿ0.10, t(8) ÿ15.71). ProteÂgeÂ age ( path
coecient ÿ0.18, t(8) ÿ31.21) and proteÂgeÂ job level ( path coecient ÿ0.09,
t(8) ÿ18.37) were each negatively related to mentor transactional contingent reward behavior.
ProteÂgeÂ job tenure was positively related to mentor transactional contingent reward behavior
( path coecient 0.07, t(8) 9.68). Male mentors were associated with more transactional
contingent reward behavior than female mentors ( path coecient 0.04, t(8) 6.06). ProteÂgeÂ
age was negatively related to mentor laissez-faire behavior ( path coecient ÿ0.10,
t(8) ÿ11.58). ProteÂgeÂ job level was positively related to mentor laissez-faire behavior ( path
coecient 0.14, t(8) 24.42).
Several covariates had signi®cant eects ( p 5 0.001) on the endogenous (i.e., dependent)
variables in the PLS models. Speci®cally, proteÂgeÂ age ( path coecient ÿ0.14, t(8) ÿ9.52),
proteÂgeÂ education level ( path coecient ÿ0.17, t(8) ÿ18.02), and proteÂgeÂ job tenure ( path
coecient ÿ0.05, t(8) ÿ5.93) were each negatively related to proteÂgeÂ receipt of mentoring
functions. ProteÂgeÂ job level was positively related to proteÂgeÂ receipt of mentoring functions ( path
coecient 0.08, t(8) 12.35). In addition, proteÂgeÂ job tenure ( path coecient 0.10,
t(8) 25.08), proteÂgeÂ job level ( path coecient 0.17, t(8) 49.31), and proteÂgeÂ education
level ( path coecient 0.14, t(8) 41.4) were each positively related to proteÂgeÂ job-related
stress. Male mentors were associated with more proteÂgeÂ job-related stress than female mentors
( path coecient 0.07, t(8) 8.82).
Discussion
An important ®nding of the present study is that various leadership styles/behaviors displayed by
mentors can have dierential associations with proteÂgeÂ perceptions of both mentoring functions
received and job related stress. Speci®cally, ®ndings revealed that mentor transformational
leadership was associated with increased proteÂgeÂ receipt of mentoring functions and reduced
proteÂgeÂ job-related stress. While mentor transactional contingent reward leadership also was
found to be associated with increased proteÂgeÂ receipt of mentoring functions, the association was
not as strong as that of transformational leadership and proteÂgeÂ receipt of mentoring functions.
In addition, mentor laissez-faire leadership was found to be negatively related to proteÂgeÂ receipt
of mentoring functions.
This pattern of results supports prior research which highlights the ecacy of transformational
leadership in developing subordinates (e.g., Bass, 1998; Scandura and Schreisheim, 1994; Sosik
and Dionne, 1997; Yukl, 1994) and allaying subordinate stress (e.g., Seltzer et al., 1989). These
results also are in line with results of Aryee, Chay, and Chew (1996), Burke et al. (1991), Burke
(1984), and Mackey (1996) which suggested that eective mentoring relationships may be predi-
cted by development-linked leadership qualities of the mentor. For example, Mackey (1996)
identi®ed planning and goal setting, building proteÂgeÂ self-ecacy, explaining the importance
of the task in relation to the `big picture', and giving individualized attention as aspects of eective
mentoring. These behaviors parallel those exhibited by transformational leaders who augment
contingent reward behavior with inspiring, charismatic, and individually considerate behaviors
(Bass, 1998).
Why is transformational leadership displayed by a mentor eective in promoting proteÂgeÂ receipt
of mentoring functions? One possible explanation involves emotional and self-concept develop-
ment support. Speci®cally, Thibodeaux and Lowe (1996) found that in-group LMX individuals
reported higher levels of emotional involvement and self-concept development mentoring out-
comes than out-group LMX individuals. Given that transformational leadership promotes a
strong emotional attachment of followers to the leader (Bass, 1985) and motivates individuals by
developing and linking their self-concept to a collective mission (Shamir et al., 1993), results of the
present study suggest that transformational leadership behavior displayed by mentors may
facilitate the construction of perceptions of mentoring functions by proteÂgeÂs via emotional and
self-concept based mechanisms. As such, future research should explore the role of emotions and
the self-concept in mentoring relationships.
An alternate explanation is provided by the mentoring and leadership literatures. A
common theme running through the mentoring literature (e.g., Burke, 1984; Kram, 1985;
Noe, 1988) is that a mentor is viewed as a learned and trusted advisorÐa source of wisdom.
Several leadership scholars (e.g., DiTomaso, 1993; Etzioni, 1961; Weber, 1947) have used the
concept of wisdom to de®ne charisma, the largest component of variance in transformational
leadership (Bass, 1998). Speci®cally, charisma can be viewed as the accumulation of basic truths,
purposes, and meanings via experiences and self-awareness over time (DiTomaso, 1993). In fact,
Sosik and Dworakivsky (1998) found elements of leader wisdom (i.e., private self-awareness and
purpose-in-life) to be positively related to charismatic leadership. Given that a mentor shares
experience, wisdom, knowledge and perspective with a proteÂgeÂ (Kram, 1985), it may be that a
mentor's charisma facilitates receipt of mentoring functions by the proteÂgeÂ.
To test this speculation, we performed a post-hoc test which involved correlating the com-
ponents of transformational leadership (i.e., idealized in¯uence, inspirational motivation,
intellectual stimulation, individualized consideration), contingent reward leadership, and laissez-
faire leadership with psychosocial support and career development functions of mentoring.
Results indicated that psychosocial support was positively related to two aspects of charismatic
leadershipÐidealized in¯uence (r 0.21, p 5 0.01) and inspirational motivation (r 0.17,
p 5 0.05)Ðas well as individualized consideration (r 0.18, p 5 0.04) and contingent reward
(r 0.22, p 5 0.01). No leadership behaviors were associated with the career development
function of mentoring. These results suggest that mentors who augment contingent reward
behavior with charismatic and individually considerate behaviors may provide psychosocial
support to proteÂgeÂs. Future research should identify which aspects of leadership or substitutes
for leadership (e.g., proteÂgeÂ development-linked reward systems and aspects of jobs) may
in¯uence the career development function of mentoring (Aryee et al., 1996).
Two additional key ®ndings of the present study were that proteÂgeÂ receipt of mentoring func-
tions was negatively related to proteÂgeÂ job-related stress and that proteÂgeÂ receipt of mentoring
functions strengthened the negative relationship between mentor transformational leadership
behavior and proteÂgeÂ job-related stress. The former ®nding provides support for theoretical and
empirical indications that mentoring can allay stress experienced by proteÂgeÂs (e.g., House, 1981;
Kram and Hall, 1989; Parker and DeCotiis, 1983). However, given that both mentoring functions
received and job-related stress were reported by proteÂgeÂs, this result should be interpreted with
caution since common method variance may be a potential alternative explanation for
this ®nding.
The latter ®nding provides support for Bass (1998) and House (1981) who suggested that
development-oriented leadership (i.e., transformational leadership) coupled with social support
(i.e., mentoring functions received) can reduce stress experienced by proteÂgeÂs. Thus, it may be
that social support provided by mentoring and the sense of identity with a social network of
support emphasized in transformational leadership may help allay proteÂgeÂ job-related stress.
Future research should explore the mechanisms by which transformational leadership and
proteÂgeÂ receipt of mentoring functions may interact to allay proteÂgeÂ job-related stress.
Implications
Results of the present study suggest several managerial implications. First, to enhance proteÂgeÂ
receipt of mentoring functions, mentors should be trained to avoid laissez-faire behaviors and to
exhibit transformational leadership behaviors, such as idealized in¯uence and individualized
consideration. Because contemporary management thought encourages providing autonomy to
one's subordinates, mentors may fall into the trap of confusing empowerment with laissez-faire
behaviors. To avoid such a folly, mentors should be trained to dierentiate between empower-
ment and laissez-faire leadership. Empowerment encompasses providing psychological support
and tangible resources to bolster autonomy and ecacy of proteÂgeÂ eorts. In contrast, laissez-
faire represents the absence and abdication of mentor involvement in the mentor±proteÂgeÂ
relationship (Bass, 1998).
Second, Senge (1996) argues that to be competitive in the next millennium, an organization's
intellectual capital (i.e., knowledge resources and learning structures) should be mentored by
leaders who possess wisdom. Given that charisma can be de®ned in terms of wisdom (DiTomaso,
1993), our results suggest that mentors should focus on exhibiting idealized in¯uence and
inspirational motivation to build eective mentoring relationships. Both idealized in¯uence
and inspirational motivation represent charismatic leadership, a relationship in which followers
form a strong emotional attachment to the leader based on common internalized values and
identi®cation with the leader (Bass, 1985; House, 1996). To the extent that psychosocial support
involves mentor±proteÂgeÂ value congruence, proteÂgeÂ respect and emulation of the mentor, and
mentor emotional encouragement of the proteÂgeÂ (Kram, 1985; Thibodeaux and Lowe, 1996),
study ®ndings suggest that idealized in¯uence and inspirational motivation may be useful
behaviors for promoting mentoring eectiveness.
Third, given increased levels of job-related stress experienced by organizational members
(Brockner et al., 1992), organizations should implement and support mentoring programmes to
help allay employee job-related stress. This implication is important since employee stress has
been associated with signi®cant costs, both ®nancial (Laws, 1996) and health-related (Manning
et al., 1996). Results of the present study suggest that organizations should couple mentoring
programmes with transformational leadership training for mentors to maximize reductions in
proteÂgeÂ job-related stress (and its associated costs).
Limitations and future research paths

Certain limitations of the study, which are suggestive of future research paths, should be noted.
First, the sample consisted of graduate student participants, who collectively represented
employees from a wide variety of ages, backgrounds, and industries. Such a sample was judged
preferable to using employees within the same organization due to the potential for data
re¯ecting shared participant pool, organizationally-speci®c values, or mentoring relationships
that may or may not be representative of the general population. Nevertheless, the limitations of
generalizations from `convenient' sample data are acknowledged. Subsequent investigations
could employ samples from speci®c organizations and industries.
Second, MLQ-5X items employed in the present study to measure the laissez-faire construct
may be subject to socially desirable responses. While prior research (Bass and Avolio, 1989) has
indicated that the MLQ leadership measures are not likely to be associated with social desira-
bility bias, the potential for such bias in self-reports on laissez-faire items cannot be ruled out.
Future independent research should be conducted on potential social desirability bias in self and
other ratings of MLQ-5X items, especially those measuring laissez-faire leadership.
Third, given that 91 per cent of our sample were involved in informal mentoring relationships,
results of the present study are generalizable to informal mentoring relationships. Chao, Walz,
and Gardner (1992) noted distinctions in process between formal and informal mentoring
relationships. Future research should replicate the present study using a sample comprised of
primarily formal mentoring relationships.
Fourth, the present study examined the linkage between mentor transformational leadership
behavior and proteÂgeÂ job-related stress under high and low levels of mentoring functions
received. Other important variables may potentially moderate this linkage. For example, future
research could focus on how cross-gender (Burke and McKeen, 1990), and/or cross-cultural
(Cox, 1993) issues may aect transformational leadership and job-related stress. In addition,
subsequent studies could examine how stages of professional careers (Dalton, Thompson and
Price, 1977) may in¯uence this relationship.
Despite these limitations, the present study oers some support for the proposed conceptual
model and a preliminary empirical basis for comparison in future research. Given increased
recognition of mentoring relationships as an antidote to stress (Kram and Hall, 1989), it is hoped
that the present study has underscored the importance of appropriate mentor behavior in pro-
moting eective mentoring relationships and reducing proteÂgeÂ job-related stress. In addition, it is
hoped the present study will arouse researchers to examine mechanisms which can facilitate
mentoring eectiveness and outcomes. Subsequent research should examine and re®ne the
proposed model to further our knowledge concerning relationships among mentor leadership
styles/behaviors, proteÂgeÂ receipt of mentoring functions, and outcomes of mentoring such as
reduced proteÂgeÂ job-related stress.
Acknowledgements
The authors gratefully acknowledge the helpful suggestions of Denise Potosky, Eric Stein,
George Watson and three anonymous reviewers on earlier versions of this paper, and the data
collection and analysis support received from Georgia Gordon-Martin.
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Appendix A
Overview of Partial Least Squares (PLS) analysis
PLS enables analysis of complex nomological networks of constructs, as in the present study,
which would be impossible or dicult in the context of traditional techniques (Falk and Miller,
1992). PLS does not make assumptions about (a) data distributions to estimate model
parameters, (b) observation independence, or (c) variable metrics (Fornell and Larcker, 1981).
Because of its less restrictive assumptions, PLS is highly suitable for the early stages of theory
building and testing and/or when sample sizes are small (Falk and Miller, 1992; Wold, 1985).
This feature of PLS makes it suitable even over LISREL, another structural modeling technique,
which is suitable for con®rmatory stages of theory building and testing (Falk and Miller, 1992).
PLS simultaneously assess both the structural component, representing the relationship among
constructs, and the measurement component, representing the relationship between constructs
and their measures (Fornell and Larcker, 1981). The simultaneous analysis of structural and
measurement components facilitates measurement reliability and validity assessments within the
context of the theoretical model being tested. Thus, in accordance with contemporary philosophy
of science views (Falk and Miller, 1992), PLS acknowledges that psychometric properties of
measures derive their meaning from the nomological network of relationships in which the
measures are employed. In traditional analysis, assessment of the measurements component is
performed separately from the relationship among constructs (e.g., Cronbach's are estimated for
scales of constructs ®rst to assess their reliability and then these scales are used in regression
analysis to examine the relationship among constructs). Results generated by PLS can be
interpreted by considering them in the context of regression and principal components factor
analysis (Bookstein, 1986). PLS generates estimates of standardized regression path coecients,
computes R2 (i.e., proportion of variance explained) for endogenous constructs, and produces
factor loadings and weights of indicators of constructs. The weights of indicators are the
regression coecients by which the standardized scores of the measures of the construct are
multiplied before being summed up to obtain factor scores for the construct.
(Adapted from Sosik, J. J., Avolio, B. J., & Kahai, S. S. (1998) Inspiring group creativity. Small
Group Research, 29(1), 3±31. Reprinted by permission of Sage Publications, Inc.)
Appendix B
Questionnaire items
Laissez-faire
I am absent when needed.
I delay responding to urgent questions.
Transactional contingent reward
I discuss in speci®c terms who is responsible for achieving performance targets.
I make it clear what one can expect to receive when performance goals are achieved.
I express satisfaction when others meet expectations.
Transformational leadership
Inspirational motivation
I talk optimistically about the future.
I talk enthusiastically about what needs to be accomplished.
I articulate a compelling vision of the future.
I express con®dence that goals will be achieved.
Idealized in¯uence
I talk about my most important values and beliefs.
I specify the importance of having a strong sense of purpose.
I consider the moral and ethical consequences of decisions.
I emphasize the importance of having a collective sense of mission.
Intellectual stimulation
I re-examine critical assumptions to question whether they are appropriate.
I seek diering perspectives when solving problems.
I get others to look at problems from many dierent angles.
I suggest new ways of looking at how to complete assignments.
Individualized consideration
I spend time teaching and coaching.
I treat others as individuals rather than just as a member of a group.
I consider the individual as having dierent needs, abilities and aspirations from others.
I help others develop their strengths.
Mentoring functions
Psychosocial support
I agree with my mentors' attitudes and values regarding my career.
I respect and admire my mentor.
I will try to be like my mentor when I reach a similar position in my career.
My mentor has demonstrated good listening skills in our conversations.
My mentor has discussed my questions or concerns regarding feelings of competence,
commitment to advancement, relationships with peers and supervisors or work/family
con¯icts.
My mentor has encouraged me to prepare for advancements.
My mentor has encouraged me to talk openly about my anxiety and fears that detracts from
my work.
My mentor has conveyed empathy for the concerns and feelings that I have discussed with
him/her.
My mentor has conveyed feelings of respect for me as an individual.
My mentor has encouraged me to try new ways of behaving in my job.
Career development
Mentor helped you to ®nish assignments/tasks to meet deadlines that otherwise would have
been dicult to complete.
Mentor gave you assignments that increased written and personal contact with upper
management.
Mentor assigned responsibilities to you that have increased your contact with managers who
may judge your potential for future advancement.
Mentor gave you assignments or tasks in your work that prepare you for an advanced
position.
Mentor gave you assignments that present opportunities to learn new skills.
Mentor reduced unnecessary risk that could be a detriment.
Mentor provided you with feedback regarding your performance.
Job stress
Your job makes you upset.
Your job makes you frustrated.
You are under strain on the job.
Your job makes you tense.
The amount of work you have to do interferes with how well it gets done.
Your job places you under a great deal of stress.
Your job makes you jumpy and nervous.
Your job puts you under a lot of pressure.

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Journal of Organizational Behavior

J. Organiz. Behav. 21, 365±390 (2000)

Leadership styles, mentoring functions

Leadership and mentoring

Leadership styles and job-related stress

Mentoring functions received and job-related stress

Hypothesis 3: ProteÂgeÂ receipt of mentoring functions will be negatively related to proteÂgeÂ

Mentor's leadership behaviors

Mentoring functions received

Table 2. Means, standard deviations, and intercorrelations

1. Laissez-faire 0.76 0.77 0.57 0.59 (0.80)

Copyright # 2000 John Wiley & Sons, Ltd.

J. Organiz. Behav. 21, 365±390 (2000)

Results of PLS analysis

Table 4. Results of Partial Least Squares analysis

Limitations and future research paths

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