SHRI RAM COLLEGE OF COMMERCE

HUMAN RESOURCE MANAGEMENT

ASSIGNMENT

JOB ANALYSIS

SUBMITTED BY: SUBMITTED TO:

NAME: ANSH YADAV DR. SHRUTI
COURSE: BCom (H) ASST. PROFESSOR
ROLL NO.: 22BC418 SRCC
SECTION: C
 JOB ANALYSIS: -

Job analysis involves systematically gathering comprehensive

information about a particular job, encompassing various
aspects such as skill requirements, roles, responsibilities, and
procedures, to create an accurate job description. It also
provides insights into the physical, emotional, and other human
attributes necessary for the effective execution of the job. By
conducting a thorough job analysis, organizations can develop a
deeper understanding of the job's intricacies and establish clear
expectations for potential candidates or current employees.
JOB DESCRIPTION: -
A job description comprises essential job-related details aimed
at effectively promoting a specific job and enticing a diverse
range of potential candidates. It encompasses key information,
including the job title, location, reporting structure, job
summary, the nature and objectives of the role, tasks and
responsibilities, working conditions, required machinery, tools,
and equipment, as well as potential hazards associated with the
job.
JOB SPECIFICATION: -
A job specification is an official document that outlines the
duties, required knowledge, skills, and abilities, as well as the
minimum qualifications for state jobs. It provides a detailed
description of the specific responsibilities and tasks associated
with the position, giving a clear understanding of the job.
 JOB DESCRIPTION
(Assistant Sales Manager)

 KEY RESPONSIBILITIES
Some of the most important responsibilities of the
Assistant Sales Manager would be: -

1) SOFT SKILLS: - Soft skills are essential for an Assistant

Sales Manager in clothing brands as they enable effective
communication, exceptional customer service, and
relationship building. These skills also contribute to
problem-solving abilities, teamwork, and adaptability in a
fast-paced and evolving industry. Strong soft skills help
create positive customer experiences, drive sales, and
foster a collaborative work environment

2) LEADERSHIP: - As an Assistant Sales Manager in a

clothing brand, you will provide guidance and support to
the sales team, motivating them to achieve individual and
team sales goals. Conducting training sessions for new
sales staff will be part of your responsibilities, ensuring
their successful onboarding. Regular performance
evaluations will be conducted, allowing you to provide
feedback and identify areas for improvement. Your role
 will be pivotal in driving sales success and maintaining a
high-performing sales team.

3) MANAGEMENT OF THE WORKFORCE: - The

responsibilities will include assisting in the recruitment,
education, and onboarding process of new sales team
members. You will distribute roles and responsibilities
among the sales team, ensuring a balanced workload.
Monitoring employee performance and providing
feedback will be part of your duties. Additionally, you will
assist with performance reviews and handle any
disciplinary issues that may arise. Overall, your role will
contribute to building a strong and effective sales team in
the clothing brand.

4) OVERSEEING THE SALE CHANNELS: - The assistant

sales manager plays a crucial role in overseeing the sales
pipeline and monitoring sales performance. This involves
keeping track of leads, opportunities, and successfully
closed deals. Collaborating with the sales representatives,
the assistant sales manager identifies and secures new
business opportunities.

5) IDEATING NEW WAYS TO BOOST SALES: - They

should also be actively engaging with the marketing
personnels in order give their inputs and come up with
new campaigns.
 JOB SPECIFICATION
(Assistant Sales Manager)

 QUALIFICATIONS: -
The qualification requirements of the Assistant Manager
are subjective to different companies and their scale of
operations. These are the few basic qualifications: -

1)EDUCATIONAL REQUIREMENTS: - A bachelor’s

degree in the field of marketing, business administration
or any other relative field is mostly preferred.
Certification courses on up and forthcoming topics like
team management and leadership also puts the
applicant in an advantageous position. Some large scale
also prefers applicants who have pursued MBA in their
post-graduation.

2) WORK EXPERIENCE: - Proven experience in the field

of sales and customer service is always appreciated as it
helps them to develop the ability to work in this fast-
paced environment. it provides in-depth product
knowledge, customer understanding, and expertise in
sales techniques. With experience, they develop strong
problem-solving skills, enabling them to handle various
customer situations and challenges effectively.
 SKILLS: -

1) Strong communication and interpersonal skills:

Possessing excellent communication and interpersonal
skills is essential for an Assistant Sales Manager to
effectively engage with customers, understand their
needs, and build relationships.
2) Effective product communication: The ability to
articulate product information and highlight its benefits to
customers is crucial in driving sales and ensuring customer
satisfaction.
3) Collaborative approach: Collaborating with the sales
team to maintain consistent messaging and deliver a
positive customer experience enhances the overall brand
image and increases customer loyalty.
4) Proficient in sales and negotiation: Having strong
sales and negotiation skills enables the Assistant Sales
Manager to close deals successfully, meet or exceed sales
targets, and drive revenue growth.
5) Proactive in identifying opportunities: Actively
identifying and pursuing new sales opportunities allows
the Assistant Sales Manager to expand the customer base,
increase market share, and drive business growth.
6) Persuasive and professional negotiation: Negotiating
terms and closing sales deals in a persuasive and
professional manner enhances the chances of securing
profitable sales and fostering long-term customer
relationships.
 7) Exceptional customer service: Providing exceptional
customer service and addressing customer concerns
promptly and effectively is key to ensuring customer
satisfaction and loyalty.
8) Analytical skills: Possessing analytical skills helps the
Assistant Sales Manager to analyze sales data, identify
trends, and make data-driven decisions to optimize sales
strategies and achieve better results.

 KNOWLEDGE

1) Familiarity with essential sales principles, techniques, and

strategies is vital for an Assistant Sales Manager to drive
effective sales outcomes.
2) Keeping abreast of current industry best practices and
emerging sales trends ensures the Assistant Sales Manager
remains adaptable and responsive to evolving market
dynamics.
3) Maintaining a comprehensive understanding of the
company's product portfolio, including its features and
benefits, enables the Assistant Sales Manager to
effectively communicate value propositions to customers.
4) Staying informed about the local market, including
customer preferences and competitive landscape,
provides valuable insights that can inform sales strategies
and foster a customer-centric approach.
5) Continuously seeking opportunities for professional
development and learning in sales helps the Assistant

Sales Manager refine their skills and stay ahead in a

competitive sales environment.

 ABILITIES: -

1)Strategic Thinking and Problem-Solving: Assistant

Sales Managers need strong strategic thinking and
problem-solving skills to analyze market trends and
develop effective sales strategies.
2)Handling Pressure and Meeting Deadlines:
Assistant Sales Managers must be adept at working
under pressure, managing tight deadlines, and
maintaining productivity in a fast-paced sales
environment.
3)Industry Experience and Certifications: While not
always required, industry experience and certifications
in sales or marketing can provide valuable insights and
enhance credibility in the clothing industry.
 EVIDENCES

SURVEY QUESTIONNAIRE: -

Q1. Can you briefly tell about the role of Assistant Sales
Manager?
Q2. How long have you been working in the field of garments
and customer dealing?
Q3. What kind of work do you need to delegate as a sales
Manager?
Q4. What would be the focal point of your assessment of the
applicants for the position of Assistant Sales Manager?
Q5. What are the qualifications required for the job?
Q6. What would be the skills and abilities the person should
embody for the role?
Q7. What are the key responsibilities of an assistant sales
manager in your company?
Q8. What challenges are faced by you while dealing with the
customers?
Q9. What techniques do you use in order to persuade the
customer while making a sale?
 OBSERVATIONS

I went to the outlet of Peter England to conduct the

survey and some the key things I observed about the
Assistant Sales Manager executing his day-to-day tasks
are: -
1) Assisted me in acquiring a comprehensive comprehension
of the profession, encompassing the duties,
commitments, and duties that need to be fulfilled during
work.

2) Effective communication and persuasive abilities are

essential qualities for an individual to excel as a sales
manager. Additionally, they should possess strong
mentoring skills to guide and support their subordinates.

3) The assistant sales manager was engaged in coordinating

and supporting the sales team. He was overseeing the
team’s activities, and ensuring that everyone is aligned
with the overall sales strategies and goals.

4) The assistant sales manager was skilled in various tools

and software. He was proficient in using Microsoft office
applications. He was also aware of the current market
conditions and trends.
 INFLUENCES
This survey provided me with valuable practical knowledge
about various aspects of the job and the operations of a
clothing store. I learned that a successful sales career
demands strong interpersonal and communication skills,
the ability to handle customers with patience, and the
capability to oversee the sales team's work. Moreover, I
observed the vital role of an assistant sales manager in
supporting the sales manager, assisting the sales team,
and ensuring the smooth functioning of the sales
department and the clothing store.

The observation also allowed for an assessment of his

knowledge, skills, and natural abilities, as well as his ability
to handle unexpected situations and interact with clients
in a pleasant and convincing manner.

THANK YOU….