UGRD-IS6310 Evaluation of Business

Performance
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3. UGRD-IS6310-2122S
4. WEEK 16-17
5. Final Quiz 2

JOSHUA LLOYD LORENZO

Attempts 1, 2
Started on Tuesday, 22 February 2022, 9:05 PM
State Finished
Completed on Tuesday, 22 February 2022, 9:08 PM
Time taken 3 mins
Marks 25.00/25.00
Grade 10.00 out of 10.00 (100%)
Question 1
Correct
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Question text
LOB Expenses vs. Budget is the last financial metric key performance indicator.

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True
False
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The correct answer is 'True'.
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:05 Saved: True A
3 22/02/22, 21:08 Attempt finished C
Question 2
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Question text
Cost is the first financial metric key performance indicator.

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False
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The correct answer is 'False'.
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:05 Saved: False A
3 22/02/22, 21:08 Attempt finished C
Question 3
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Question text
What is the second financial metric key performance indicator?

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The correct answer is: Cost
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:05 Saved: Cost A
3 22/02/22, 21:08 Attempt finished C
Question 4
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What is the first people metric key performance indicator?

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The correct answer is: Employee Turnover Rate
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1 22/02/22, 21:05 Started
2 22/02/22, 21:05 Saved: Employee Turnover Rate
3 22/02/22, 21:08 Attempt finished
Question 5
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Profit is the second financial metric key performance indicator.

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False
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The correct answer is 'False'.
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:06 Saved: False A
3 22/02/22, 21:08 Attempt finished C
Question 6
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What is the last people metric key performance indicator?

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The correct answer is: Employee Satisfaction
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1 22/02/22, 21:05 Started
2 22/02/22, 21:06 Saved: Employee Satisfaction
3 22/02/22, 21:08 Attempt finished
Question 7
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Question text
What is the second process metric key performance indicator?

Answer:
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The correct answer is: Percentage of Product Defects
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1 22/02/22, 21:05 Started
2 22/02/22, 21:06 Saved: Percentage of Product Defects
3 22/02/22, 21:08 Attempt finished
Question 8
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What is the sixth financial metric key performance indicator?

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The correct answer is: Sales by Region
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1 22/02/22, 21:05 Started
2 22/02/22, 21:06 Saved: Sales by Region
3 22/02/22, 21:08 Attempt finished
Question 9
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What is the last customer metric key performance indicator?

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The correct answer is: Number of Customers
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1 22/02/22, 21:05 Started
2 22/02/22, 21:06 Saved: Number of Customers
3 22/02/22, 21:08 Attempt finished
Question 10
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 Question text
What is the third customer metric key performance indicator?

Answer:
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The correct answer is: Customer Satisfaction and Retention
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1 22/02/22, 21:05 Started
2 22/02/22, 21:06 Saved: Customer Satisfaction and Retention
3 22/02/22, 21:08 Attempt finished
Question 11
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What is the first process metric key performance indicator?

Answer:
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The correct answer is: Customer Support Tickets
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1 22/02/22, 21:05 Started
2 22/02/22, 21:06 Saved: Customer Support Tickets
3 22/02/22, 21:08 Attempt finished
Question 12
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What is the first customer metric key performance indicator?
Answer:
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The correct answer is: Customer Lifetime Value
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1 22/02/22, 21:05 Started
2 22/02/22, 21:06 Saved: Customer Lifetime Value
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Question 13
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What is the fifth financial metric key performance indicator?

Answer:
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The correct answer is: Day Sales Outstanding
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1 22/02/22, 21:05 Started
2 22/02/22, 21:07 Saved: Day Sales Outstanding
3 22/02/22, 21:08 Attempt finished
Question 14
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What is the last process metric key performance indicator?

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The correct answer is: LOB Efficiency Measure
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1 22/02/22, 21:05 Started
2 22/02/22, 21:07 Saved: LOB Efficiency Measure
3 22/02/22, 21:08 Attempt finished
Question 15
Correct
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Question text
Sales by Region the fifth financial metric key performance indicator.

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True
False
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The correct answer is 'False'.
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:07 Saved: False A
3 22/02/22, 21:08 Attempt finished C
Question 16
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It is a legal agreement between the project organization and an entity (person or company)
to provide goods or services to the project at an agreed-on price.

Answer:
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The correct answer is: Fixed-price contract
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1 22/02/22, 21:05 Started
2 22/02/22, 21:07 Saved: Fixed-price contract
3 22/02/22, 21:08 Attempt finished
Question 17
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Question text
What is the first financial metric key performance indicator?

Answer:
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The correct answer is: Profit
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:07 Saved: Profit A
3 22/02/22, 21:08 Attempt finished C
Question 18
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A cost-reimbursable contract with a fixed fee provides the contractor with a fee, or profit
amount that is determined at the beginning of the contract and does not change.

Select one:
True
 False
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The correct answer is 'True'.
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:07 Saved: True A
3 22/02/22, 21:08 Attempt finished C
Question 19
Correct
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Employee Satisfaction is the last people metric key performance indicator.

Select one:
True
False
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The correct answer is 'True'.
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:07 Saved: True A
3 22/02/22, 21:08 Attempt finished C
Question 20
Correct
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LOB revenue vs. Target is the third financial metric key performance indicator.
Select one:
True
False
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The correct answer is 'True'.
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:07 Saved: True A
3 22/02/22, 21:08 Attempt finished C
Question 21
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Number of Customers is the last customer metric key performance indicator.

Select one:
True
False
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The correct answer is 'True'.
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:07 Saved: True A
3 22/02/22, 21:08 Attempt finished C
Question 22
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 Question text
What is the fourth financial metric key performance indicator?

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The correct answer is: Cost of goods sold
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1 22/02/22, 21:05 Started
2 22/02/22, 21:07 Saved: Cost Of Goods Sold
3 22/02/22, 21:08 Attempt finished
Question 23
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What is the fourth customer metric key performance indicator?

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The correct answer is: Net Promoter Score
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1 22/02/22, 21:05 Started
2 22/02/22, 21:08 Saved: Net Promoter Score
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Question 24
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Question text
What is the second customer metric key performance indicator?
Answer:
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The correct answer is: Customer Acquisition Costs
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1 22/02/22, 21:05 Started
2 22/02/22, 21:08 Saved: Customer Acquisition Costs
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Question 25
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Question text
Percentage of Response to Open Positions is the second people metric key performance
indicator.

Select one:
True
False
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The correct answer is 'True'.
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1 22/02/22, 21:05 Started N
2 22/02/22, 21:08 Saved: True A
3 22/02/22, 21:08 Attempt finished C
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