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EBP 2.

0:
IMPLEMENTING AND SUSTAINING CHANGE

EBP 2.0: From Strategy to Implementation


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A new series showcases exemplars of evidence-based practice change.

This is the first article in a new series about evidence-based practice (EBP) that builds on AJN’s award-winning
previous series—Evidence-Based Practice, Step by Step—published between 2009 and 2011 (to access the
series, go to http://links.lww.com/AJN/A133). This follow-up series will feature case studies illustrating the
various strategies that can be used to implement EBP changes—one of the most challenging steps in the
EBP process.

E
vidence-based practice (EBP) has become a EBP: STEP BY STEP
standard for the delivery of safe, quality care The seven steps of EBP are well established in nurs-
and the achievement of optimal patient out- ing and other disciplines and present a standardized
comes. Patients, families, payers, and regulatory approach to EBP. As described in the previous AJN
agencies expect that care delivery will be based on series, they are:
the most current and best available evidence. Nu- • Step Zero: Cultivate a spirit of inquiry and an
merous models and frameworks exist to guide prac- EBP culture
titioners in delivering EBP. Nurse and health care • Step 1: Ask clinical questions in PICO-T (popu-
staff participation in intensive EBP immersion pro- lation, intervention, comparison, outcome, and,
grams is growing rapidly, and undergraduate and if appropriate, time) format
graduate nursing programs are embedding EBP in • Step 2: Search for the best evidence
their curricula. • Step 3: Critically appraise the evidence and recom-
Despite this important progress, bringing evi- mend a practice change
dence to routine clinical care remains an elusive, • Step 4: Integrate the evidence with clinical exper-
challenging, and often underresourced goal.1 To tise and patient/family preferences and values
­address this well-recognized gap, research and qual- • Step 5: Evaluate the outcomes of the practice de-
ity improvement (QI) efforts have focused on im- cisions or changes based on the evidence
plementation and translation models and strategies • Step 6: Disseminate the results of the EBP change
that can promote the successful uptake and sustain- The widespread endorsement of these EBP steps,
ability of EBP. This article introduces a new series along with numerous models and resources, has led
focused on the implementation step of EBP. Using to the establishment of EBP competencies for health
the research literature on implementation science, care providers.2, 3 These competencies reflect a mini-
models, and strategies, we will present case studies mum set of attributes, such as knowledge, skills, atti-
that are designed to inform readers and practitio- tudes, abilities, and judgment, that enable a clinician
ners about how to minimize barriers and leverage to meet practice standards. Examples of EBP com-
facilitators (such as unit champions or mentors) to petencies include understanding how to formulate a
achieve success in implementing and sustaining EBP clinical question in PICO-T format, critically apprais-
changes. ing the evidence, and incorporating patient prefer-
This new series builds on the previous EBP series ences into the implementation of a practice change.
published in AJN from 2009 to 2011. That series
describes the seven steps of EBP, giving nurses the IMPLEMENTATION—THE MOST CHALLENGING STEP
knowledge and skills needed to implement EBP at Great progress has been made in recent years in
their institutions. It also contains some of the most standardizing EBP. However, Step 4, the implemen-
popular and downloaded AJN articles, reflecting a tation step, in which evidence is integrated with cli-
sense of urgency among nurses, other health care nician expertise and patient/family preferences and
practitioners, and organizations to use the best evi- values, remains perhaps the most challenging. The
dence to provide safe and high-quality care. reasons for this are multifactorial and interrelated:

50 AJN ▼ April 2019 ▼ Vol. 119, No. 4 ajnonline.com


By Sharon J. Tucker, PhD, RN, FAAN, and
Lynn Gallagher-Ford, PhD, RN, NE-BC, DPFNAP, FAAN
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Lynn Gallagher-Ford (left) and Sharon Tucker critique student attempts to develop PICO-T questions in an evidence-based practice
(EBP) immersion program at the Lucile Packard Children’s Hospital in Palo Alto, California. Photo courtesy of the Fuld Institute for EBP.

the involvement of numerous and diverse stakehold- follows: models that direct or guide the process of re-
ers, resource intensity (such as pulling staff away search into practice, frameworks for understanding
from patient care to lead the practice change, or the and/or exploring influences on implementation, clas-
necessity of certain equipment and supplies for the sic theories largely related to change processes, specific
practice change), a fast-paced and constantly chang- implementation models, and evaluation approaches.6
ing hospital environment, evolving regulatory and In this EBP series, we’ll use the concepts and features
payer demands, resistance to change, and lack of of several of these models, suggesting a simplified ap-
time and effort dedicated to “hard-wiring” evidence- proach to implementation to guide nurses and other
based change over time (making the change sustain- health care practitioners.
able and embedded in the system and culture).
Implementation of EBP is thus a complex and SUCCESSFUL STRATEGIES
­resource-intensive step, and the time and effort We will guide readers to think of implementation
needed are often underestimated and underre- of an initiative as occurring in phases of change,
sourced. Recognition of the research-to-practice ­using select strategies best aligned with each phase.
gap was described in 2000 by Balas and colleagues, Strategies will address organizational culture, lead­
who published a landmark paper in which they ership structure and support, EBP resources, pa-
noted it takes an average of 17 years to translate a tient populations and settings, technical and data
scientific discovery (such as an evidence-based rec- needs, educational needs, reminders and reinforce-
ommendation) into real-world clinical practice and ment, mentors and champions, QI tools, and data
settings.4 Since this gap was made transparent, an trending, among other topics. Early phases of change
­entire scientific field—implementation or translation might address potential obstacles such as staff sup-
science—has emerged, providing models, insight, and port for the status quo, beliefs that the current prac-
strategies to inform and expedite the uptake of EBPs.5 tice is working fine, and a general lack of recognition
Nilsen published a summary of implementation mod- or openness to exploring a practice change. Later
els and theoretical approaches, categorizing them as phases of change might reflect a readiness for a

ajn@wolterskluwer.com AJN ▼ April 2019 ▼ Vol. 119, No. 4 51


EBP 2.0:
IMPLEMENTING AND SUSTAINING CHANGE

practice change, widespread rollout, and efforts to implementation efforts are often underresourced. It’s
institute sustainable change over time. therefore not surprising that the translation of evi-
For each phase of the implementation step, we will dence into practice is often a slow process that may
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introduce strategies to keep the initiative moving to- never fully occur or cannot be sustained. In this se-
ward a successful practice change. These strategies will ries, we will focus on the development of competency
CX1AWnYQp/IlQrHD3i3D0OdRyi7TvSFl4Cf3VC4/OAVpDDa8KKGKV0Ymy+78= on 06/09/2023

be based on the work of several researchers, including among nurses, nursing leaders, and other health care
Grol and Grimshaw,7 Grimshaw and colleagues,8 Pow- providers in implementing EBP. We will use published
ell and colleagues,9 and Cullen and colleagues.10, 11 The models and strategies to help readers better under-
two papers coauthored by Jeremy Grimshaw propose stand how to successfully tackle the implementation
that EBP changes need to be supported by an assess- of EBP. Moreover, we’ll illustrate how others have ap-
ment of the barriers and facilitators to applying the ev- plied these implementation strategies—with various
idence in a specific context or setting; the best evidence outcomes, whether successful, partially successful, or
should then be used to select the implementation strat- stalled and delayed—by inviting EBP experts to tell
egies.7, 8 These strategies include, among others, the use their stories. These examples will be presented along
of educational materials, reminders, computerized de- with our commentary, in which we’ll detail the prin-
cision support, performance feedback, opinion leaders, ciples and strategies used, highlighting those that can
multiprofessional collaboration, and mass media cam- best lead to sustainable change. ▼
paigns.7
Sharon J. Tucker is the Grayce Sills Endowed Professor of
Psychiatric-Mental Health Nursing and director, Translational/
Implementation Research Core, and Lynn Gallagher-Ford is se-
Implementation of EBP occurs in nior director, both at the Helene Fuld Health Trust National In-
stitute for Evidence-Based Practice in Nursing and Healthcare
at the Ohio State University College of Nursing in Columbus.
phases of change. Contact author: Sharon J. Tucker, tucker.701@osu.edu. The au-
thors have disclosed no potential conflicts of interest, financial
or otherwise.

REFERENCES
The paper by Powell and colleagues is based on
1. Li SA, et al. Organizational contextual features that influ-
a compilation of 73 implementation strategies iden- ence the implementation of evidence-based practices across
tified by an expert panel.9 The panel believed these healthcare settings: a systematic integrative review. Syst Rev
strategies to be useful building blocks for the multi- 2018;7(1):72.
faceted, multilevel strategies used in the implementa- 2. Albarqouni L, et al. Core competencies in evidence-based
practice for health professionals: consensus statement based
tion of EBP changes in mental health service settings on a systematic review and Delphi survey. JAMA Netw Open
(transferrable to other specialties) and for compara- 2018;1(2):e180281.
tive effectiveness research. 3. Melnyk BM, et al. The first U.S. study on nurses’ evidence-
based practice competencies indicates major deficits that
Finally, to guide our discussion of implementation threaten healthcare quality, safety, and patient outcomes.
strategies, we’ll turn to the work of Cullen and Ad- Worldviews Evid Based Nurs 2018;15(1):16-25.
ams, who recommend strategies aligned with the 4. Balas EA, Boren SA. Managing clinical knowledge for health
care improvement. Yearb Med Inform 2000;(1):65-70.
phases of implementation and target two distinct
5. Dearing JW, Kee KF. Historical roots of dissemination and
groups: clinicians, organizational leaders, and key implementation in science. In: Brownson RC, et al., editors.
stakeholders, and the organizational system of sup- Dissemination and implementation research in health: trans-
lating science to practice. New York, NY: Oxford University
port.10 They also highlight the importance of change Press; 2012. p. 55-71.
agent roles, such as those of change champions, 6. Nilsen P. Making sense of implementation theories, models
EBP mentors, and opinion leaders.10 This work led and frameworks. Implement Sci 2015;10:53.
to the production and publication of a useful re- 7. Grol R, Grimshaw J. From best evidence to best practice: ef-
fective implementation of change in patients’ care. Lancet
source guide—Evidence-Based Practice in Action: 2003;362(9391):1225-30.
Comprehensive Strategies, Tools, and Tips from the 8. Grimshaw JM, et al. Knowledge translation of research find-
University of Iowa Hospitals and Clinics—which in- ings. Implement Sci 2012;7:50.
cludes 63 implementation strategies, each presented 9. Powell BJ, et al. A refined compilation of implementation strat-
egies: results from the Expert Recommendations for Imple-
with a definition, benefits, procedure, case example, menting Change (ERIC) project. Implement Sci 2015;10:21.
and supporting references.11 10. Cullen L, Adams SL. Planning for implementation of evidence-
based practice. J Nurs Adm 2012;42(4):222-30.
SUSTAINABLE CHANGE 11. Cullen L, et al. Evidence-based practice in action: compre-
hensive strategies, tools, and tips from the University of Iowa
Implementation is a major step in the EBP process, Hospitals and Clinics. Indianapolis, IN: Sigma Theta Tau In-
but because its challenges are often underappreciated, ternational; 2018.

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