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E1: OMW: Warning "Failed to Load the Image File" when Opening Object Management
Workbench (P98220) on the Fat Client (Doc ID 986253.1)

In this Document

Symptoms
Changes
Cause
Solution
References

APPLIES TO:

JD Edwards EnterpriseOne Tools - Version 8.98 and later

Information in this document applies to any platform.

SYMPTOMS

After installing the full package on the client machines and logging into EnterpriseOne, when you opens Object Management
Workbench (OMW), you receive the following warning:

Media Objects

Warning: Failed to load the image file: --

Select Cancel from the File menu; otherwise the data link in the Media
Object will be lost.
Please contact your system administrator.

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Similarly, sometimes the following error also happens:

The file URL Cannot be Loaded

Able to click OK and proceed and perform all normal tasks, but wanted to know why the warning/error message occurs and
how to remove the warning.  

CHANGES

CAUSE

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This error occurs when Processing Option fields in the process tab of P98220|ZJDE00001 are left blank or when invalid values
are entered.  The warning was introduced in Tools Release 8.98.2.0 and hence the issue happens only in 8.98.2.0 or after, but
not with earlier tools releases. 

Another cause could be the permission setting on the file server. Expired password for the alias account.
Test by setting the path to the local drive to access the object_management.html. If it is working for local and not the file
server. Check the file server permission settings.

SOLUTION

Since this warning does not affect the functionality of Object Management Workbench (OMW),  the warning can be ignored.

To remove the warning, Fast Path to IV - Interactive Version. Find P98220 and version ZJDE0001. Open the processing option
and go to the Process Tab.

Ensure that you have a ObjectManagement media object queue in P98MOQUE and it is pointing to a valid directory in the file
server. And in this directory ensure that this file "object_management_workbench.htm" exists.

In the Process Tab, enter the follow Processing Option values:

Processing Option - Process Tab

1. Media Object Queue Name for web page ObjectManagement

2. HTML File name in Queue or URL Address. object_management_workbench.htm

Level #1 blank if using a URL Address.
     

To have the News/Tab show different contents, enter a valid URL referencing a valid htm file in processing option 2 and leave
option 1 blank.

Once the processing options are updated correctly, the warning will no longer display. 

This can also effect Demo versions of EnterpriseOne and similarly you will need to check the P98MOQUE queue name to
ensure it is the same as the one being used in the processing option and that the P98MOQUE path needs to point to the
file locally, for example: C:\JDEdwards\<E1 Release>\MediaObj\OMW

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