Professional Documents
Culture Documents
OPPORTUNITIES
in
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INDUSTRY OUTLOOK ix
INDUSTRY OUTLOOK xi
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Position Description has to know the vendors and which carry the best of
A Catering Cook works with the caterer to develop each item at the best price for organic and conventional
menus that will please their clientele, designs and foods. The cook also schedules necessary kitchen help
advises about new menu items and recipes that keep for prep and cooking phases or days.
the caterer up to date, works with the caterer, and helps The caterer may have all of his or her recipes on a
make a cost estimate of the menu. The product created computer so that recipes can be mixed and matched,
by the cook for the public contributes to the caterer’s which is where computer writing and reading ability is
and the cook’s reputation. How the cook presents food increasingly important. Otherwise, arranging recipes
at an event is all-important to the caterer’s company for the meal might be done simply on recipe cards.
success. If a client’s guests rave about the food, the A Catering Cook might work with a sommelier or
client will hire the caterer again, and guests may also wine specialist to select wines to go with each course.
hire the caterer in the future. Often recipes created by The cook will also make sure all cooking equipment
a cook working for a caterer become the property of and serving dishes will be available.
the caterer, since the cook or chef was in the caterer’s If there are menu changes, either due to the client
employ at the time. changing his or her mind or unavailability of ingre-
After the caterer and the client agree on a menu, the dients, the cook seeks the new required ingredients,
cook talks with the caterer on the client’s expectations revises the cost estimate, and works with the caterer to
for buffet or table service, oversees gathering the reci- inform the client.
pes, forms a list of products required, and orders from The cook arranges for or lists all food-related equip-
the best vendors, which means that the cook or chef ment needed at the event site, which ranges from steam
Duties: Serve as in-house chef or executive chef and Catering Manager or Hospitality Manager
prepare all food for company employees, usually
only on weekdays, and often only breakfast and Corporate Caterer
lunch; depending upon the corporate culture, the
Corporate Caterer or chef might have to also pre-
Catering Assistant
pare dinner
Alternate Title(s): Corporate Chef; Company Cook;
Executive Chef
Salary Range: $40,000 to $160,000, usually with benefits everything from fine food to gyms, massages, and
Employment Prospects: Corporate Caterer or chef concerts
jobs are hard to find since the number of companies Prerequisites:
supporting in-house dining are rare; there are many Education or Training—Professional culinary
more jobs as support or backup to the top caterer training or experience in restaurants with high-
or chef, and working for big-name companies can volume production; knowledge of nutrition, ethnic
add as much prestige to one’s résumé as well-known foods, and a second language such as Spanish also
restaurants. would be helpful
Advancement Prospects: Advancements usually come Experience—Work in high-volume and varied culi-
in form of better title and small salary increases; nary environment would be especially helpful, either
while some high-tech companies have shut down for catering companies or restaurants
satellite offices altogether, other high-tech com- Special Skills and Personality Traits—Full knowl-
panies that downsized in the past few years have edge of how a commercial kitchen works; ability to
dismissed expensive chefs and replaced them with work with corporate leaders; patience; diplomacy;
lower paid cooking staff. ability to deal with last-minute change; interest in
Best Geographical Location(s): Large cities and health foods and ethnic foods; flexibility; confi-
“Silicon Valley”–type centers for high-tech busi- dence in capabilities; familiarity with foreign lan-
ness campuses, where corporate culture provides guage (especially Spanish) handy
Duties: Seeks new business for a hotel, convention cen- Hotel, Casino, Club, Restaurant, or
ter, golf club, or institution; books major banquets, Cruise Ship Manager
events, and parties; works with chefs to develop and
update menus to be presented to potential clients Catering Operations Manager
with sensitivity to trends, fads, and clients’ needs;
works with chefs to assign parties and kitchen duties
Catering Kitchen Manager
to balance with what else is going on in the insti-
tution and within the catering operation; oversees
general business and financials of department;
schedules waitstaff; and works with public clientele
Alternate Title(s): Catering Manager; Catering Sales ters, areas that have at least one hotel with in-house
Manager; Special Events Coordinator; Catering dining, preferably as part of a chain of hotels, or golf
Director, Catering and Conference Services Man- courses with dining facilities
ager; Food Services Director Prerequisites:
Salary Range: $40,000 to $150,000, sometimes on Education or Training—Some catering operations
commission, and usually with benefits if working or catering managers’ employers require a bache-
for a large institution lor’s degree or equivalent experience; others want
Employment Prospects: Fairly good, as hotels, golf the potential employee to have culinary school cre-
clubs, convention centers, and large restaurants need dentials.
to expand their sales and food service; in hard times, Experience—Many employers want at least two to five
the catering manager position may be eliminated years’ catering or banquet sales and supervisory expe-
with duties distributed to other employees rience, including business management, management
Advancement Prospects: If one does well as Catering of purchasing and cost control, and team building.
Operations Manager for one institution, meaning Special Skills and Personality Traits—Diplomacy
one increases sales and produces fine food and ser- skills to manage diverse employees, a second lan-
vice, that person will be in demand by other organi- guage, concern with details, multitasking ability,
zations; catering personnel may work up to Catering people skills to focus on client and customer service
Operations Manager and then into general hotel and develop lasting professional relationships with
and chain hotel management management and staff, communication skills and
Best Geographical Location(s): Large cities with large computer skills, creativity, diplomacy, flexibility, and
food-serving hotels, entertainment/gambling cen- tact are all skills for success
Position Description vice such as flatware and tableware, and what needs to
Catering Operations Managers are supposed to cater to be rented where.
current clients’ culinary needs and wishes; schmooze Whether in a private catering business or in a large
everyone and anyone as if he or she is a potential client; institution, the Catering Operations Manager or cater-
sign up new clients; book all business, whether within ing manager has to keep booking new events and keep-
a club membership, museum, hotel, or university; find ing existing clients happy to keep everyone else in the
new clients for an international kitchen management catering employment food chain working. At the same
or serving contract; and keep the events calendar and time, it is this person’s responsibility to balance demand
make sure the facility and staff can handle the combi- on the kitchen and serving staffs.
nation of events so well that the business will get new The Catering Operations Manager develops menus
and repeat client bookings. This person must also have and recipes that combine tradition and new fads and
firsthand knowledge of room or space capacities, ser- helps create the budget and cost for the client. This
Duties: These two jobs may be one person or separate Store Owner/Multi-Chain Store
individuals. The manager and cook work with the Supervisor
store manager or owner to develop a menu, recipes,
and prices; hire and schedule kitchen and sales staff; Takeout Store Cook/Manager
oversee display, presentation, and rotation of foods
offered on steam tables or salad bars as well as deli
Prep and Cleanup Person
meats, cheeses, and other food supplies; and hire
and manage deli sandwich makers. If the opera-
tion is a stand-alone deli, a cook/manager might do
everything, including keeping financial records. If Prerequisites:
the establishment is the deli or grab ’n’ go counter in Education or Training—High school graduation,
a grocery store, the staffer is more likely to lead the culinary or business training at the community col-
cooking and serving staff. lege level, on-the-job-learning, some business man-
Alternate Title(s): Deli Cook; Deli Chef; Grab ’n’ Go agement
Cook or Chef; Catering Chef; Hot Food Cook or Experience—Sometimes no experience is necessary
Chef; Takeout Food Manager or Chef at sandwich maker level; ideal experience is working
Salary Range: $20,000 to $60,000, occasionally with for fast-paced restaurant or catering company, pref-
benefits erably having hired personnel
Employment Prospects: Excellent Special Skills and Personality Traits—Human
Advancement Prospects: Good, depending on at what relations skills and experience to spot good, tidy
level one enters the deli kitchen workforce employees; interest in developing teamwork; desire
Best Geographical Location(s): Urban areas, high- to please customers and sensitivity to their needs;
income suburbs, wine regions, groceries near some business and financial management skills;
resorts even temperament; passion for working in food
Position Description venience stores, ethnic specialty stores, and all levels
Deli and fast-food takeout opportunities range from of grocery stores from clapboard shops to large chains
7-Eleven to Whole Foods and beyond, and from corner preparing more and more food for people in a rush,
delis to elegant counters at chic restaurants. Gas sta- there are millions of job opportunities and positions up
tions stock sandwiches that may be made thousands of for grabs.
miles away in a sandwich factory or high-end organic A Takeout Store Cook/Manager has to know the
sandwiches catered by a nearby popular deli, along with local clientele, what they like to buy on the run, what
cult-chic coffee. quality or ethnicity of food they prefer, and how little
Even delis sometimes carry potato and macaroni they like to cook at home. Deli and grocery store hot-
salads produced by manufacturers hundreds of miles food tables now provide substantial meals, as do eth-
away, and others make all of their salads on-site. Some nic markets, occasionally better than those purchasers
salad bars are stocked with trucked-in bulk provisions, might cook at home, or close enough for customers to
while in other stores kitchen staff make everything decide to go for convenience and pay more for it than
from scratch, tearing lettuce, boiling eggs, and roasting they would if they cooked the food themselves.
turkey breasts, which provides positions for cooks at The cook/manager needs to consider what custom-
every level. ers might want to purchase for breakfast, lunch, and
When you consider food prepared for sale in vend- dinner and everything in between, from hot soups and
ing machines, food cooked and served at baseball and chili, sandwiches, salads, muffins and bagels, to cookies
football games, food packaged for gas stations or con- and conscience-free single-servings of lush desserts and
Duties: A deli prep person may chop or slice vegeta- Deli Cook and Manager
bles, cheeses, or meats, boil pasta for salads, prepare
all ingredients for salads, package them in plastic or Deli Prep/Cleanup Person
biodegradable containers, make sandwiches, tend a
bakery area, and refresh hot tables. A deli cleanup
Gofer/Troubleshooter
person might be expected to constantly tidy the to-
go counters or clean up the kitchen and service areas
at the end of the day. In some establishments, deli
prep and cleanup are handled by one person.
ing training the better, even a high school culinary
Alternate Title(s): Assistant Cook; Deli Worker
program
Salary Range: Minimum wage to $30,000 annually
Experience—A good entry-level position, but any
Employment Prospects: Excellent
kitchen experience is helpful; volunteering at a soup
Advancement Prospects: Excellent
kitchen or meals-on-wheels will help
Best Geographical Location(s): Everywhere in North
Special Skills and Personality Traits—English lan-
America, with more positions available in larger cities,
guage skills, if the supervisor speaks English; good
university towns, or in foodie or wine-centric regions
standards of cleanliness and interest in food and ser-
Prerequisites:
vice; willingness to work hard; interest in learning;
Education or Training—High school diploma;
punctuality; reliability
English, Spanish, or both; the more kitchen or cook-
Duties: Fully furnish, clean, and maintain the busi- Owner of Several Food Carts or Stands
ness; order supplies, cook food, serve customers,
hire staff, pay bills, and know clientele Food Cart Owner
Alternate Title(s): Chef
Salary Range: $20,000 to $60,000 depending on locale
Counter Person
and type of food
Employment Prospects: Fair
Advancement Prospects: Fair
Best Geographical Location(s): Urban areas; good Experience—Lots of home cooking experience or
corners for commuters, office workers, high school work in fast food or a deli; fast-paced espresso busi-
students, and truckers ness or deli work handy
Prerequisites: Special Skills and Personality Traits—Able to
Education or Training—High school; able to work alone; enjoy personal interaction with custom-
read, add, subtract, and count change; training as a ers; have a passion for this part of food business;
barista or coffee jockey is handy for espresso carts willingness to work long hours in odd weather; good
or stands financing, and plain, old-fashioned gumption
Duties: Takes full responsibility for all plans for a party Manager/Impresario
or event, usually big events. The party or event plan-
ner meets with the potential or repeat client to learn Party Planner or Event Planner
what the client has in mind; schedules the event
at either the planner’s facility or another facility;
Assistant Planner or Caterer
schedules and estimates the cost of subcontrac-
tors including caterer, photographer, videographer,
rental services, flowers, and decorations, or supplies
these services; gives the client a cost estimate within leges or a culinary academy; design and business
client’s budget; oversees all stages of event from site management courses
selection and planning to cleanup and returning the Experience—Starting at the bottom in food service
site to its original condition and then catering and managing of large events is
Alternate Title(s): Event Planner always handy. If one has worked at a job, one can best
Salary Range: $70,000 to $600,000 a year; $20 to $300 understand what that job’s function is and how to do
an hour it. A party or event planner also needs to understand
Employment Prospects: Fair ordering, estimates and costs, event coordination,
Advancement Prospects: Good design and balance, and management.
Best Geographical Location(s): Urban areas, wine Special Skills and Personality Traits—A party or
country communities, wealthy suburbs with coun- event planner needs to be a person who loves the
try clubs, and university towns excitement and pressure of organizing events, which
Prerequisites: are often fraught with cancellations and disappoint-
Education and Training—Culinary and design ments; must have artistic talent, personal or public
courses from community, junior, or vocational col- style, and good taste.
Position Description and her mother might make initial contact. The Party
A Party Planner first meets with the client, who may be Planner will handle everything, from ceremony seating
taking competing bids, learns what she or he has in mind, and flowers, to music, photographer, food, wedding
how many guests are expected, and makes cost estimates cake, and anything else the client might think of, taking
within the client’s budget and coordinates the entire event. the full burden off the client—for a price, of course.
This means pulling together everything from food and The Party Planner gets an idea of the client’s dietary
flowers to furniture, decorations, music, and musicians interests, offers a few menus with alternates according
(from mariachis to bagpipers), servers, bartenders, park- to food selections and cost, estimates the cost of food,
ing attendants, specialty coffee service, winery participa- music, entertainment, auctioneers, beverages, and the
tion, and gift bags for guests. entire plan, including even valet parking. Sometimes
The job resembles that of caterer, except that a Party Planners sketch plans that may include the layout
caterer also cooks or oversees preparation of the food. of the site, where rented tables, stages, food and beverage
In some cases, the Party Planner is, in effect, the caterer service, and major imported decorative objects will go.
if he or she provides the food as well. Some Party Planners stock warehouses of their own
While the Party Planner has to know well every supplies, such as tables, color-themed tablecloths, enor-
aspect of the event, including the food, she or he acts mous flower vases, drapes, and even risers for stages.
primarily as a consultant who pulls all the strings to These planners might include these in their overall cost
make the party run even better than the client hopes. estimate and some might itemize them, renting them
For instance, a large winery might have a Party Plan- to the client directly and cutting out the rental-center
ner, or even a staff of Party Planners, with whom a bride middleman.
Position Description is the chef ’s responsibility to check their time cards and
A Restaurant Chef runs the kitchen in every way, includ- make sure the vegetables, meats, fish, pasta, and every-
ing creating the menu, ordering, supervising expenses, thing else the kitchen will need for the day have been
and staff, and occasionally does all of the above and is ordered and delivered. The chef checks each delivery to
the total staff. make sure the restaurant received what the bill says it
It is the chef ’s responsibility to create a menu that did, pays in cash if necessary, files the invoices, and pays
keeps up with trends, shows sensitivity to the clientele’s bills. The chef or sous-chef approves invoices, passes
tastes and needs, provides for vegetarian and carnivo- them to the bookkeeper if the restaurant has one, and
rous preferences, and considers local products. Some follows up to make sure bills are paid. If restaurants get
chefs write a new menu each day, week, month, season, behind on paying, vendors will demand cash on deliv-
or year, often depending upon where they are located ery, which often means a restaurant is living day to day.
and the kind of restaurant. In the morning the Restaurant Chef instructs the
Everything in the kitchen stems from the menu, staff on what needs to be done for the day’s specials or
including ordering, pricing, and creating “specials” special menu. Samples of most basic foods and spe-
(usually reflecting availability of fresh seasonal and local cials of the day should be cooked early enough so that
ingredients). If the chef or restaurant does not have its servers can taste and learn about ingredients; this way
own vegetable garden, the chef checks daily with local servers can explain and recommend each item to guests
growers, fishers, and other suppliers to find out what making decisions on what to order.
will be available in the following week to plan the menu. Once all the chopping and dicing is complete, sauces
The chef informs all staff of the day’s or meal’s menu, and soups have been brewing for a few hours, and cus-
assigning each lead cook his or her upcoming responsi- tomers start to stream into the dining room, the chef
bilities and sometimes showing the cook staff how to conducts the symphony of the kitchen. In smaller kitch-
make whatever is required. ens, the chef cooks part or all of the meal and checks
All kitchen staff arrive early in the morning to prep every plate for appearance and content before it is taken
for lunch, or late in the morning to prep for dinner. It from the kitchen to the customer.
RESTAURANTS 29
Position Description job, oversee outside catering jobs, and take care of
A restaurant Sous-Chef is number two in any kitchen, money and the closing of the restaurant in the after-
with responsibility to take over in the chef ’s absence, noon or evening. Sometimes the Sous-Chef actually
pass on the chef ’s orders, and generally assist the chef as opens the restaurant at the beginning of the day.
his or her executive and boss. The Sous-Chef takes over the kitchen in the absence
The Sous-Chef needs to know how to cook all of of the chef, so he or she must be as good a cook and
the chef ’s recipes and how to teach others to cook teacher as the chef, but still follow the chef ’s orders
them, even in parts at various stations. Often the and recipes, whether they are the Sous-Chef ’s preferred
Sous-Chef cooks with the chef, relays orders to other cooking style or not.
kitchen staff on behalf of the chef, and needs to be In large restaurants or hotels with several restau-
able to cook totally in the style of a particular chef. rants or dining rooms, the Sous-Chef may be given
If a Sous-Chef wants to freelance, meaning add his responsibility to oversee those restaurants, as well as
or her own creativity, he or she must ask permis- the in-house catering operation and banquets under the
sion. Many Sous-Chefs or those below on the kitchen chef ’s direction.
ladder have been fired for improvising on the chef ’s
recipes. Salaries
A chef might give the Sous-Chef all responsibility Sous-Chefs’ salaries vary widely across the United States
for the business management of the kitchen, including and Canada, from $20,000 to $70,000, depending on the
ordering and purchasing according to menu demands, kind of restaurant at which they work and its clientele,
checking and accepting deliveries against invoices, whether the restaurant is part of a chain or hotel, or an
approving time cards, training and teaching kitchen elegant stand-alone restaurant. Benefits may depend on
staff as they enter the kitchen or move up to a higher the type of restaurant one works for.
RESTAURANTS 31
Position Description school graduates are lucky to enter the field at this level.
A Chef de Partie often begins the day meeting with the Even so, the pay is low and depends upon region of
executive chef, chef, or sous-chef to learn about the the country and whether the person holds a culinary
day’s menu plans and his or her specific responsibili- degree. The annual salary is $15,000 to $25,000, occa-
ties. If this person is the only “line cook” he or she takes sionally with benefits for those employed by a large
orders from these chefs higher on the kitchen ladder. corporation. Line cooks and prep people may start at
If the Chef de Partie has others on his or her staff, minimum wage, ranging from $7 to $10 per hour, usu-
he or she passes on orders to individual line cooks or ally without benefits.
assistant cooks. The Chef de Partie may also need to
make sure all cooks show up on time, ensure smooth Employment Prospects
and efficient operation of the line cooks and the soups Every restaurant has high turnover in line cooks and
and salad sections, and may supervise others down Chefs de Partie. It is hard, hot work for little pay but
the line including garde-manger (pantry chef), saucier, it carries some dignity of a creative profession. Many
poissonier (fish cook), rôtisseur (roaster), grillardin immigrants work line cook jobs as one above entry
(grill chef), friturier (fry chef), entremetier (vegetable level positions. The jobs of Chefs de Partie and line
chef), tournant (roundsman), boucher (butcher), pâtis- cooks offer two of the best prospects in kitchens or
sier (pastry chef), and buffet cooks. hotels.
The Chef de Partie might also be charged with req- The bigger the city or resort area, the more culi-
uisitioning goods and checking them against receipts nary jobs are available. Where there are larger or
when they arrive, as well as maximizing production and more elegant restaurants and hotels, there are more
minimizing waste of food and other resources. strata within the kitchen and more opportunities.
Therefore, urban and resort areas, wine regions,
Salaries gambling centers, and cruise ships offer the most
A Chef de Partie is truly a mid-level position in a res- jobs at every level, especially Chef de Partie and line
taurant kitchen, if there even is one. Fancy culinary cooks.
RESTAURANTS 33
RESTAURANTS 35
RESTAURANTS 37
RESTAURANTS 39
Duties: Assumes all responsibilities for his or her “sta- Dining Room Manager/Maître d’Hôtel
tion,” meaning the section of the dining room or
tables to which he or she is assigned, including over- Server
seeing busers or assistant servers, setup of dining
room uniformly to owner’s or manager’s specifica-
Assistant Server or Busser
tions and style, and greeting customers when they
arrive at their table to give the best possible sec-
ond impression after the host seats them. A Server
explains special dishes, takes orders from customers,
Prerequisites:
relays them to kitchen, and serves the food unless
Education or Training—Education can come from
the restaurant has food presenters or runners.
apprenticeships that include busing or from hotel
Alternate Title(s): Waitperson (formerly known as
and restaurant management schools. Knowledge of
waiter and waitress)
nutrition, food sources, and growing of food will be
Salary Range: Minimum wage or less to $20 an hour,
great assets.
plus tips, usually without benefits. Tips can range
Experience—All experience is valuable, from vol-
from 5 or 10 percent to 20 or 30 percent, or $5 to
unteering at senior food program centers to busing,
$100 or more, depending upon the style and level of
always aiming at better quality restaurants than the
restaurant as well as location in the country.
previous place of employment.
Employment Prospects: Excellent, with lots of room
Special Skills and Personality Traits—A server
for upward mobility
should believe in what he or she is doing and have
Advancement Prospects: Excellent, with hard work
genuine interest in service and making customers
and diplomacy. One can start as a buser and work
happy. Charm, quick thinking, comfort in apologiz-
up to server, host, maître d’hôtel, and manager,
ing, a willingness to admit errors, and real apprecia-
either within the same “house” or establishment or
tion and interest in good food are assets.
by going elsewhere for a job.
Best Geographical Location(s): Urban areas, affluent
suburbs, country clubs, wine regions, cruise ships,
and other vacation destinations
RESTAURANTS 41
RESTAURANTS 43
Duties: Tastes and orders wine for a restaurant; works Maître d’Hôtel/Restaurant Manager
with chef to plan menus and wine lists to make
sure the food and wine lists are compatible; educates Sommelier or Wine Steward
servers and bussers on wines, what they go with,
how to pour, whether to chill or not; researches local
Wine Trainee/Tasting Room Staffer
wines to enhance sales for local wineries; recom-
mends wines to customers
Alternate Title(s): Wine Steward; Wine Director
Salary Range: $28,000 to $100,000, sometimes with
years. Wine stewards and wine directors have less
bonus and benefits
stringent standards. Several schools offer varying
Employment Prospects: Fair, with specialized training
degrees of sommelier credentials. Visit as many win-
in the right parts of the country. Some jobs are part-
eries as possible and ask questions, and take wine
time and others full-time with other management
courses at community or junior colleges and at some
responsibilities and benefits.
universities.
Advancement Prospects: Good, with good training
Experience—Employment at a winery, wine shop,
and good reputation; moving to employers with
bar, sales team, or giving wine tours are handy.
large wine programs and wine lists, and more food
Special Skills and Personality Traits—Must love
compatible with wine are means to advance
wine, have a good palate, remember wines by taste
Best Geographical Location(s): States and provinces
(taste or palate memory), must be devoted to wine
where wine is popular, where wine is grown and pro-
and food. Must have deep desire to please others,
duced, major cities with sophisticated restaurants,
good speaking and organizational skills, tact, and
resorts, casinos, country clubs, and cruise ships
tendency toward precision.
Prerequisites:
Education and Training—Requirements for actual
sommelier status have increased in the past few
RESTAURANTS 45
RESTAURANTS 47
RESTAURANTS 49
Duties: Coordinates the sales and marketing plan for Bakery Manager
bakery manager or owner; sometimes makes sales
calls, occasionally equipped with recipes, to restau- Bakery Sales Manager
rant chefs, grocery and chain stores, and even other
bakeries to make an initial sales pitch; supervises
Bakery Sales Assistant/Delivery Driver
Web site development, e-mail lists, mail-order cata-
logues; makes contact with other catalogue or online
stores; oversees and schedules routes of sales and
delivery staff; coordinates with the bakery manager
as will management and marketing courses from
or head baker to order and produce baked goods
community colleges. Many large bakeries will train
appropriate to public or customer demand
salespeople and managers to their way of operating,
Alternate Title(s): Bakery Manager
particularly if the job applicant has some sales or
Salary Range: $20,000 to $100,000 depending on expe-
food experience.
rience and geographic region. Commissions can add
Experience—Any sales or marketing experience
substantially to salary, with or without benefits.
will help. Actual baking, whether at home or in a
Employment Prospects: Good, although many local
bakery, will help sell the products. The first steps
bakery owners think they cannot afford to employ
and presentations to potential customers are the
sales managers
most difficult, so having some sales experiences in
Advancement Prospects: Good. It is possible to talk your
which one calls on clients, whether door-to-door or
way into the position without experience and advance
store-to-store, makes the job easier.
according to success, even to managerial spots.
Special Skills and Personality Traits—Ability to
Best Geographical Location(s): Urban areas with
speak well; get along with and enjoy people; enjoy
a big bakery audience and with headquarters for
sales and a sense of accomplishment; knowledge
chain grocery stores. Even small-town bakers like to
of baking and baked products; a passion for baked
get their specialty breads, bagels, and pastries into
goods and the specific products one is selling;
grocery stores, coffee carts, restaurants, and beyond.
enjoy driving, calling on people you don’t know,
Prerequisites:
and meeting new people; a willingness to work odd
Education and Training—Knowledge of baking
hours
and the baking process will add to one’s success,
Duties: Depending on the size of the bakery, the Bread Bakery Manager
Baker might actually order supplies and make the
bread or, in a larger operation, might function more Bread Baker
as an executive baker. A Bread Baker keeps track
of inventory; regularly lists supplies to be ordered;
Baker’s Assistant or Apprentice
oversees the bread baking process; trains and super-
vises assistant bakers; and works with the owner
and sales staff to keep in touch with demand and
develop new products. Some Bread Bakers or assis-
tant bakers actually make the bread. to do math, be able to read and follow recipes, and
Alternate Title(s): Head Baker; Baker: Baking Assistant have an apprentice training or baking program cer-
Salary Range: $18,000 to $50,000 tificate from culinary school or community college.
Employment Prospects: Good. There is high turnover Some bakeries will train on the job as one works
in baking because it is hard, hot work, especially on one’s way up the ladder.
night shifts, when most of the action takes place. Experience—Some bakeries require a certain num-
Advancement Prospects: Once in the door, a Bread ber of years’ experience, particularly bakeries that
Baker can slowly move up the kitchen ladder by create specialty breads. This experience can be
showing dedication, hard work, passion for the gained at home, in culinary programs, or on the job
product, and a willingness to learn new bread skills. as an apprentice.
One can become head baker, manager, and may Special Skills and Personality Traits—Ability to
even open one’s own bakery. stand for hours in hot conditions; willingness to
Best Geographical Location(s): Big cities, resort areas, work at night; ability to speak English or the other
cruise ships, and gambling and wine regions where language of the specific bakery; ability to do basic
institutions hire in-house bakers and where inde- math; ability to read recipes; some artistic talent;
pendent bakeries are located enjoyment of both repetition and creativity. Must be
Prerequisites: strong enough to lift and push heavy carts and bags
Education or Training—Must speak, read, and of ingredients, and operate large mixers and ovens
write the prevailing language of the bakery, be able in industrial bakeries.
Position Description baking, all on specific time schedules that consider the
Several levels of baker fall within the hierarchy of bread oven capacity of the establishment.
baking or of any bakery kitchen, depending on the size Various ethnic bakeries emphasize different ingre-
of the bakery. If the Bread Baker is also the head baker, dients and procedures, so even an experienced baker
that person will be in charge of every phase of bread might need to learn something new. Organic and
production. He or she will keep track of inventory and health bread bakeries often use organic grains and
order supplies, oversee all bakers and bread production, flours and add nuts, currants and raisins, sunflower
maintain and create recipes, and coordinate production seeds, pumpkin, zucchini, and other ingredients. A
with the pastry chef. baker with nut allergies might have trouble in this
Bakers and bakers’ assistants work odd hours, often kind of bakery.
starting in the middle of the night, since some breads Some Bread Bakers might also oversee production
need to “rise” or involve sourdough or other starters. of cookies, cakes, pies, breakfast pastries, and muffins,
The head or Bread Baker usually sets the schedule for but usually someone other than the Bread Baker han-
the entire baking kitchen, including extensive planning dles production “on the sweet side.” Baking of breakfast
involved in dough rises, rests, second rises, forming and pastries has to be done at night as well, but cakes and
Duties: Pastry Chefs work with executive chefs to plan Bakery Manager
pastry dessert menus to be compatible with restau-
rant and hotel menus and wine lists; create new des- Pastry Chef
serts in keeping with the times; hire pastry and cake
decorators and baking assistants; plan quantities of
Baker’s Assistant or Apprentice
each pastry or cake to be made per day; oversee
ordering, storing, and inventory of ingredients; train
new bakery assistants and other workers; and occa-
sionally present creations to public. nary program in baking or pastry cook will show
Alternate Title(s): Pastry and Dessert Baker; Cake understanding of baking chemistry.
Baker Experience—Any basic experience at home or at
Salary Range: $20,000 to $60,000 any level in a baking kitchen will increase under-
Employment Prospects: Good and improving standing of baking chemistry and the role of sugars,
Advancement Prospects: Good fats, and other ingredients in frostings, fillings, and
Best Geographical Location(s): Everywhere, although glazes.
positions in small towns pay substantially less than Special Skills and Personality Traits—Enjoy preci-
those in big cities or tourist areas sion and the creation of aesthetically pleasing sweets;
Prerequisites: artistic flair; physical strength to lift heavy objects
Education and Training—A baking specialty cer- and stand for long hours; ability to read recipes and
tificate or diploma from community college or culi- formulas and calculate numbers
INSTITUTIONAL FOOD 67
Duties: Oversees all food service in the establishment, Food and Beverage Manager
from coffee bars to elegant restaurant and banquet
rooms; creates menus; keeps up with fads; develops Executive Chef
new menu items; may oversee garden or ask gar-
dener to grow certain vegetables and herbs for use
in the kitchens; helps interview and hire new sous- Sous-Chef
chefs, pastry chefs, pantry chefs, and other kitchen
staff; oversees ordering and budget; represents hotel
at local benefits for nonprofits, usually offering sam-
ples of appetizers up the kitchen ladder; management and marketing
Alternate Title(s): Chef courses are ideal but not required
Salary Range: $40,000 to $140,000 and up, with ben- Experience—A professional lifetime of working
efits, depending on size and location of establish- with food, especially on a large scale. One can work
ment one’s way up from dishwasher by learning at every
Employment Prospects: Excellent step. Several years as a chef also helps.
Advancement Prospects: Excellent Special Skills and Personality Traits—Organiza-
Best Geographical Location(s): Jobs are most easily tional and mathematical skills and a second language
found in big cities, wine regions, resort areas, casi- will be handy, along with refined senses of taste and
nos, big airports, and on cruise ship lines. smell; great physical stamina and conditioning; a
Prerequisites: strong personality with the ability to get along with
Education or Training—Advanced culinary train- others and motivate staff; creative flair and sensitiv-
ing at a culinary school; on-the-job training working ity to trends; some public relations abilities.
Position Description and create banquet menus from which customers can
A hotel, casino, country club, or resort Executive Chef select dishes for their special events.
oversees all food service operations and their menus After creating menus, the Executive Chef may work
within the property, which can include outdoor areas. with a purchasing agent to outline quantities of what
The Executive Chef may also be the “face” of the estab- needs to be ordered, order the goods, and train chefs
lishment to the press and the outside world. and sous-chefs to prepare the dishes to his or her speci-
Large property Executive Chefs sit atop a rather pointy fications so well that they can each train their subordi-
hierarchical pyramid, with dishwashers, floor scrubbers, nates, station cooks, and apprentices to do their part all
and porters forming the wide base at the bottom. the way down the kitchen ladder.
In a property with several dining opportunities, Often hotels and resorts are asked to donate food
from coffee shop and poolside coffee cart to fine dining for local charity benefits, sometimes highlighting well-
and banquet rooms, the Executive Chef may supervise known chefs, so the Executive Chef plans and oversees
apprentices, and hire and supervise chefs of each venue, preparation of the food to be served, and then shows up
except possibly for the pastry chef, who most likely will as the face of the establishment, which increases his or
bake for all facilities. her familiarity in the community.
Most Executive Chefs of this sort create theme Executive Chefs often prowl the kitchens, tasting
menus and promotions, develop wine tasting programs, and making suggestions for improving a dish. Many
INSTITUTIONAL FOOD 69
INSTITUTIONAL FOOD 71
INSTITUTIONAL FOOD 73
INSTITUTIONAL FOOD 75
INSTITUTIONAL FOOD 77
Duties: Coordinates all facets of the food bank, includ- Board of Directors or Government
ing obtaining and securing a location to receive, store, Agency/Commission
and pack food; coordinates volunteers; solicits or pro-
cures supplies, including delivery bags and food as Executive Director,
necessary; coordinates storage and rotation of foods; Community Food Bank
hires paid staff if any; raises funds for program from
private donors, foundations, and local service clubs
such as Rotary, Kiwanis, and Lions clubs; oversees Deputy Director or Development Director
fund-raiser benefit events and the budget; writes,
edits, or gets someone else to do the newsletter, either
online or in print; writes and sends out press releases
and pleas for assistance; puts together the annual organizational development or management may be
report; meets with a board of directors to keep it up to advantageous. Often a person who has worked for
date and get guidance for and take advantage of their nonprofits has a leg up for the job.
contacts to solve problems; and strives to identify and Experience—Volunteer community service in
define who needs the food bank’s services nonprofits that serve those who need help; work in
Alternate Title(s): Food Bank Manager grocery stores; experience in public speaking, event
Salary Range: $40,000 to $70,000, sometimes with planning, fund-raising, and experience getting peo-
benefits; volunteers unpaid ple to work together are important.
Employment Prospects: Limited Special Skills and Personality Traits—Special
Advancement Prospects: Fair qualities that can come in handy include a good
Best Geographical Location(s): Large cities or specific and even temperament, enjoyment of working with
depressed communities where people need help either people and helping them help one another, enjoy-
due to age, health problems, or lack of employment ment of sometimes dirty work in depressing loca-
Prerequisites: tions, and acceptance of the joy of feeding people
Education or Training—Education in the culinary who need help.
arts, marketing, and food management; an M.A. in
Position Description The food bank collects, stores, packs, and passes
Food banks exist because we have thousands of people out packaged foods, and occasionally fresh produce, to
in the United States who don’t have enough food, can- those who need it, usually as a nonprofit organization.
not get to grocery stores in their neighborhoods (in Most community food banks have boards of direc-
some neighborhoods in inner cities there aren’t any tors made up of an assortment of leaders who have
grocery stores), or simply need our help and are per- contacts in many parts of a community so as to raise
haps homeless. as much interest, money, and donations of food for
Food banks are everywhere, some formal and some the cause as possible. Some food banks offer nutrition
informal. Big cities may have several official formal education, although most clients are usually interested
food banks where food is gathered, sorted, stored, and in just having enough to eat, period.
packed into bags for distribution to those who need it, A Community Food Bank Executive Director finds
and who may line up to get their bags filled. Some food the best structure and location possible if one does not
banks are unofficial and informal and are located in a already exist, and may even relocate to a building closer
large room or the kitchen of a church. to the center of where clients might live. Paid or not, the
Position Description food distribution efforts. He or she must also make sure
Meals-on-wheels and county and church programs health practices are always up to date and performed
deliver food to people who cannot leave their homes well enough to pass unannounced government inspec-
because of age or medical conditions. Either paid staff tions. There must be one person on-site at all times who
or volunteers or a combination of the two get donated is versed and certified in safe food practices.
food or purchase the food, prepare it, package it in hot The program needs a home, and the manager has
trays or bags, and deliver it to housebound clients. to find a certified kitchen, either in a county building,
A new role for Prepared Meals Program Manager church, senior center, part-time restaurant, or other
should include advance planning and preparation for facility where workers can prepare and assemble the
food distribution during disasters, whether natural or meals to be distributed. He or she has to attract paid
created. staff or volunteers and coordinate their schedules, and
The manager of a prepared meals distribution pro- develop and comply with a budget, whether it comes
gram organizes or coordinates the entire operation, from a government agency, grants, or from community
including raising money, setting and complying with donations.
the budget, establishing relationships with farmers, Rent, food costs, refrigerators and freezers, dispos-
bakers, and grocers to get good deals or donations of able hot tray inserts, paper bags, liability insurance, and
food or money, or works with county officials in their any salaries all must be figured into the budget. In some
Duties: A Restaurant Food Runner or Dispatcher estab- Food Services Agency Manager
lishes links with both restaurants and social service
food delivery groups. This person or a designated
Restaurant Food Runner and Dispatcher
driver picks up food from restaurants and other
commercial food purveyors and leftovers from big
parties and distributes it to food distribution pro- Food Drivers and Deliverers
grams, which in turn give it to those in need.
Alternate Title(s): Food Distribution Manager. (This
definition of food runner is different from a food
runner in a fine restaurant whose main role is to Prerequisites:
deliver and present food from the kitchen to the Education or Training—Possibly a valid driver’s
customer.) license
Salary Range: $0 as volunteer to $18,000 for half-time Experience—Anyone who shops at grocery stores,
work, with some unusual time demands. Occasion- delivers anything or anyone on time including chil-
ally one can collect “mileage” expenses in times of dren, and has the desire to help can do this job.
high gasoline prices. Special Skills and Personality Traits—Anyone
Employment Prospects: Limited to low who is a good driver, is passionate and motivated to
Advancement Prospects: Low to limited help others, likes to hang around restaurant kitchens
Best Geographical Location(s): Any town with food or back doors, is cheerful and can get along with
distribution programs of leftovers from kindhearted others, and is a good motivator of food donors will
restaurateurs and people with hunger needs be popular in this job.
Position Description Other Farmers look for good animals and machin-
Conscientious Farmers may be the new rock stars of ery to buy, learn new technology, and keep up on new
the food industry. Opportunity abounds for farming a farming methods. Many Farmers now need to master
backyard or acreage, or even growing your own veg- computer programs that might tell them when to pick
etables in pots on a balcony or terrace. There is money grapes, tomatoes, or corn or keep track of their inven-
to be made and money to be saved. tory and employees. All Farmers have to take care of
Farmers grow crops and raise animals for food tools, machinery, barns, and greenhouses.
or clothing. Small Farmers usually grow for local On small organic farms, seeds and plants are often
consumption, which saves energy and costs for long put in the ground by workers’ hands, while on large
distance transportation, and sell from farm stands corporate farms machines plant and harvest crops.
or community-supported agriculture organizations Spraying for pests is optional.
(CSAs), to local grocery stores or at farmers’ mar- Crop Farmers grow fruits and vegetables, herbs,
kets. Many small Farmers travel on a farmers’ market some grains, and harvest, pack, store, and ship or
circuit, earning hundreds of dollars in cash at each deliver them.
stop. Animal Farmers grow and nurture livestock includ-
Farmers find the best sources for seeds, and have to ing chickens and turkeys, geese, sheep, goats, cows,
decide when to plant, fertilize (if at all), and harvest, water buffalo, and other animals and even breed and
and how to sell their crops. Many pursue organic or slaughter them and possibly sell milk to dairies and
biodynamic seeds and farming practices. cheese makers.
FARMING 91
Position Description supervise picking and packing, and deliver the farm-
For centuries Americans grew their own food and fresh food directly to the doorstep of the subscriber or
traded or bartered with neighbors, meaning most peo- consumer.
ple had access to a variety of fresh food or preserved They also work to retain members or sharehold-
foods put away for the winter. Then we trended toward ers by sending out newsletters, recipes, educating them
high-tech corporate farming to produce more for less about expectations and crop rotations, hold social
at almost any health cost. Currently, consumers seem events and potlucks, get young people involved, focus
to be returning to the basics of touching the dirt or at on the best vegetables to grow in the area, provide flow-
least purchasing from someone who does. Hence, home ers, eggs, honey, and baked goods, and survey their
farming and community-supported agriculture (CSAs) members and supporters.
have become a worldwide movement. Each CSA Manager or farmer should decide on
Community-supported agriculture involves “sub- modes of distribution, which might include using
scription” sponsorship by which customers pay in on-farm pickup, selling at farmers’ markets, using an
advance for the vegetables and eggs they will receive off-site distribution center, delivering to homes, and
in the future, and thereby sponsor the farmer and help deciding whether to deliver once or twice a week.
him or her finance everything from seeds and feed to CSAs may include a farmer, a membership coordi-
water. By buying into a CSA, members become share- nator, and a driver, with the goal of linking farmers and
holders or subscribers, sometimes help with farming or consumers for pickup or direct delivery of fresh organic
harvest, and may even help deliver the produce. produce.
CSA Managers coordinate the farming, collect spon- One may organize a CSA without being a grower.
sors’, shareholders’, or members’ money, grow the food, He or she will pick up food products (vegetables, eggs,
Farming 93
FARMING 95
Duties: Secures an indoor or outdoor location for mar- City or County Manager/Board of
ketplace, makes rental arrangements with landlords Directors
(which may include local government agencies),
finds vendors, sets a financial system with vendors, Farmers’ Market Manager
collects fees, advertises the market to the commu-
nity, oversees cleanup, thinks up and coordinates
Farmers’ Market Assistants or Volunteers
special events and school visits, settles disputes
among vendors and neighboring businesses, and
deals with the board of directors if one exists
Alternate Title(s): Farmers’ Market Director; Presi- Experience—Management experience; working for
dent; Coordinator another farmers’ market or any retail operation is
Salary Range: $18,000 to $80,000 great training for managing a farmers’ market, espe-
Employment Prospects: Limited. There is usually only cially if you have worked with lots of varied person-
one manger per farmers’ market. If there is no farm- alities passionate about their work. Other sales or
ers’ market in your area, start one. marketing experience will be useful.
Advancement Prospects: Limited Special Skills—Persuasiveness, diplomacy, tact,
Best Geographical Location(s): Suburban cities on the patience, ability to help people work together,
East and West coasts where healthy food awareness is knowledge of farming and compatible foods, con-
strong, urban areas where farm food can be brought in tacts with and appreciation for arts and crafts that
by vendors, or any town in America offer prospects. might complement food vendors
Prerequisites:
Education or Training—Bookkeeping courses,
knowledge of nutritional food balances to get a full
range represented, human resources familiarity
Position Description would close if they could not include vendors from out-
A Farmers’ Market Manager has to find a venue that is side the close geographic area.
attractive, suitable, well located, and available and get Many Farmers’ Market Managers include artists,
permission of either a landlord or a city or county gov- woodworkers, egg ranchers, jewelry makers, seam-
ernment to use a street or public property. The Farmers’ stresses, pie bakers, and preserve cooks in their market
Market Manager also must find appropriate vendors lineups to augment offerings and make more money,
that grow and offer a variety of foods that balance nutri- especially during holiday periods.
tionally to offer consumers the widest range of healthy Some managers collect only set table or booth fees,
foods possible. while others take a percentage of each vendor’s sales,
Some farmers’ markets have boards of directors who which requires honesty in a situation where records of
hire managers and decide if the market will sell only each sale are rarely kept.
organic foods or not, which often creates a problem The Farmers’ Market Manager has to oversee
because many small farmers grow organically but do cleanup and put the venue back to the way, or bet-
not get certified because of the expensive and compli- ter than, it was when they arrived. The manager
cated government application process. also puts on special events such as zucchini races,
Another critical decision to be made is whether the Halloween costume contests for children, musical
market will allow only local (say, in a five-mile radius) performances, visits by school classes, and just about
growers and vendors or allow others from farther away. any other fun community event to attract and involve
Sometimes and in some climates, farmers’ markets locals.
FARMING 97
Position Description to take home and often has to report finances to the
School Garden Directors and Farmers work together school district officials.
to coordinate development and management of school The School Garden Farmer may be a teacher at the
vegetable gardens, as well as teaching students about school or a paid outsider with expertise in vegetable
how to garden and the value of raising food from the growing who actually supervises teaching students
ground up. about growing food and takes responsibility for the
The garden director first works with the school dis- gardening practice itself and finding and coordinating
trict to help the staff and school board understand the garden volunteers.
importance of teaching children how to grow food, All of these jobs focus on guiding students through
particularly where students believe carrots grow in cel- propagation and seed collection, planting, cultivation,
lophane bags and milk grows in plastic-coated paper irrigation, discussion of the value of organic gardening
cartons. This person has to find financial support for and eating, and maintenance of the garden, including
the gardens, either from school officials or from outside helping to structure teaching plans on the benefits and
sources such as local farmers or foundations, with the methods of serious gardening.
hope that eventually the gardens will pay for themselves The garden director also should create good com-
with sales of garden products to local restaurants after munication with the school community and general
school needs are met, sales to students and parents community as well as garden volunteers, create events
FARMING 99
Duties: Help local small and large farmers or grow- State Secretary of Agriculture or
ers by giving advice on how to grow healthy crops, County Director of Agriculture
how to develop their crops into useful food or other
products, provide information on government regu- Government Agriculture Adviser
lations and how to package and market products
safely, as well as which trade shows might be a good
place to display or sell their products. The roles Farmer
of state and county ag departments and marketing
advisers vary by state and county.
Alternate Title(s): Government Ag Adviser
Salary Range: $70,000 to $135,000 Prerequisites:
Employment Prospects: Limited at the state level, Education or Training—A college degree in agri-
because not all states offer this position, but most culture, agricultural marketing or management, mar-
counties have agricultural commissioners or the keting, or communications would be advantageous.
equivalent. Experience—Get marketing experience, agricul-
Advancement Prospects: Limited tural or farming experience, or try food-related
Best Geographical Location(s): Agricultural states marketing.
that offer the position, or in ag counties throughout Special Skills and Personality Traits—One needs
the country. State agricultural advisers of any kind the ability to keep up with the latest requirements
are often headquartered in the state capital, although and technologies of food product production, a
in larger states they sometimes have satellite offices deep curiosity and passion for agriculture and agri-
in the heart of farm country or in a big city where cultural products for both business and consumers,
the state has other offices. Regional product asso- organizational skills to coordinate information, an
ciations are usually located where the products are ability to get along with a wide range of people,
grown, and county agricultural offices usually are in and a deep commitment to promoting agricultural
the county seats. businesses.
Position Description ples include apple butter or juice from apples, almond
Some state agriculture departments give advice to farm- butter and almond milk from almonds, wreaths made
ers and growers on regulations and product develop- from pruned grape vines, vinegars, olive oil, wines,
ment, and facilitate exposure and sale of those products jams and preserves from berry crops, or lavender cream
abroad. In a few states where there is a state agricul- from lavender.
tural marketing adviser, that person may actually travel Once the Government Agricultural Adviser gives
around the world to market his or her state’s products. the farmer or grower advice on regulations, the adviser
County agricultural advisers may be able to give might lead the grower or farmer to people and compa-
more direct advice to local farmers since they tend to nies that process the foods into jarred products, ranging
have more knowledge of local agricultural products and from jams to tomato sauce. Every step along the way to
growing conditions. make value-added products creates business, and hope-
Such government advisers sometimes offer exper- fully jobs and wealth, as well as taxes that would go into
tise on what are called value-added products, meaning county and state government coffers.
side products to be made from the food farmers grow, Agricultural marketing advisers can also supply
beyond selling their vegetables or fruits directly. Exam- trade show contacts and schedules, dates when appro-
FARMING 101
Duties: A Cheese Maker keeps up on latest milk products, Owner; Production Manager
orders and purchases milk, supervises production of
cheese from delivery through wrapping and shipping, Cheese Maker
watches over product quality, trains Cheese Makers
and apprentices, and occasionally markets cheeses.
Cheese Maker’s Assistant or Apprentice
Alternate Title(s): Head Cheese Maker; Production
Manager; Assistant Cheese Maker; Cheese Maker
Apprentice
Salary Range: Minimum wage to $50,000 Experience—Food production experience in any
Employment Prospects: Limited field will be helpful, but working one’s way up in
Advancement Prospects: Limited cheese making is even better to learn all the steps in
Best Geographical Location(s): Agricultural areas production.
where cows, sheep, goats, and buffalo live Special Skills and Personality Traits—One
Prerequisites: should have a love of making food and creating
Education or Training—No experience or training edibles, have some scientific knowledge, a love
is required to get foot in the door and start as an for working indoors, the strength to lift heavy
apprentice; a food chemistry degree or experience weights, an ability to work in damp conditions,
could help in large operations, but education and skill at learning, managing, and teaching others to
training requirements vary by position. make cheese.
Position Description Myths abound about the origin of cheese 7,500 years
There are at least three levels of Cheese Maker in any ago. Credit generally goes to an Arab nomad or a Greek
cheese producing operation, with responsibilities that farmer, both of whom apparently saved milk in animal
vary according to the size of the plant or business. More tissue pouches, resulting in the animal’s rennin causing
and more artisinal cheese businesses are popping up the separation of curds and whey, resulting in cheese.
throughout the United States and Canada. Workers along the line participate in receiving milk,
In the few remaining union cheese making busi- cooking it, pasteurization and separation of butter fat,
nesses, there are basically three to four positions includ- mixing ingredients (sometimes by hand, sometimes by
ing apprentice, assistant cheese maker, head cheese giant computerized mixers), tests milk, adds rennet,
maker, and the rare master cheese maker or consultant. allows milk to coagulate into curds, separates curds
Nonunion commercial shops also have Cheese Maker to release whey, works to achieve desired firmness
helpers, computer specialists, and categories of assem- and texture, drains the whey, adds spices or coloring,
bly line jobs. presses curd into shapes, and wraps and places cheese
In large industrial cheese making operations there on shelves to age. Aging is longer for dry cheeses such
are rarely any unions, but there are lots of computer- as Asiago and Parmesan, and shorter for fresh cheeses,
run steps and many minimum wage workers. including mozzarella.
The Cheese Maker or head cheese maker oversees The Cheese Maker also oversees important humid-
all steps in cheese making from finding and purchas- ity and temperature controls in refrigerated rooms or
ing the best milk nearby to delivery, cheese production, in natural or constituted caves. Duration of minimum
control of texture and appearance, packaging, and shelf aging of various cheeses is regulated by government
life. The head cheese maker also hires, fires, and trains agencies.
all cheese making personnel. The better the staff works Cheese making is both a repetitive and creative
together, likes the job, and gets along, the better will be process, with each batch of milk and cheese product
the cheese it produces. slightly different.
Duties: A Sausage or Ham Producer procures the best Owner; Charcuterie Manager or Director
meats, makes sausages or ham, and hires helpers,
develops recipes, cures, smokes, and markets all Sausage or Ham Producer
meat products, and takes responsibility for health
permits and sanitation.
Meat Apprentice or Assistant
Alternate Title(s): Charcutier; Salumi Producer
Salary Range: $25,000 to $60,000
Employment Prospects: Fair to moderate, with more
opportunity in large sausage and ham production Prerequisites:
plants than in the growing subindustry of small arti- Education or Training—Education at a culinary
sanal salumi craftspeople and producers school where there are meat processing and produc-
Advancement Prospects: Good tion courses; training on the job in butchering, recipe
Best Geographical Location(s): Areas near where development, and marketing; or courses in growing
pigs, sheep, and cattle are raised, food fan centers, animals in an agricultural school or program
and ethnic communities where sausages and ham Experience—Recipe development, work with meats,
are part of traditional diets. People from nation- or any food preparation experience would come in
alities and ethnicities accustomed to eating sausages, handy.
such as German, Swiss, Austrian, Polish, eastern Special Skills and Personality Traits—Liking pork
European, Irish, and Jewish immigrants, have long products comes in handy, as does the ability to stand
traditions of eating sausages so cities where they live chilly work conditions, interests in recipe develop-
are good places to produce sausages; boutique gour- ment and creativity, some tolerance of repetition,
met sausages are also becoming popular in several and physical strength for lifting.
big cities and wine regions.
Duties: A Food and Flavor Chemist studies and focuses Plant Director
on the science and chemistry of foods, how to
improve flavors and content, and how foods inter- Food and Flavor Chemist
act and deteriorate. Food and Flavor Chemists par-
ticipate in developing recipes or formulas, as well as
Assistant Chemist
processing, preserving, and packaging.
Alternate Title(s): Food Technologist; Food Scientist;
Flavorist; Flavor Chemist
Salary Range: $21,000 to $105,000
or to teach. The Society of Flavor Chemists also
Employment Prospects: Excellent
offers a flavorist training, and the Institute of Food
Advancement Prospects: Excellent
Technologists oversees 50 schools with food science
Best Geographical Location(s): The best geographic
programs.
areas to find work as a Food and Flavor Chemist
Experience—Any chemistry experience, particu-
is near a research university, wherever the federal
larly with processing companies, ingredient supply
government’s U.S. Food and Drug Administration
companies, baking and confectionary companies,
(FDA) is researching food science, or where there
retail food chains, or with dairy, meat, fish, fruit,
are large commercial producers of food products.
and vegetable companies
The U.S. East Coast, midwest, and California offer
Special Skills and Personality Traits—See food
the most jobs.
chemistry as art, be creative and curious, relatively
Prerequisites:
outgoing and competitive, motivated, have excellent
Education and Training—A college degree in
senses of smell and taste and have good odor and
chemistry, biochemistry, biology, food science, or
taste memories, work well under pressure, and enjoy
chemical engineering, a master’s degree in food sci-
precision and note taking
ence or a Ph.D. are required to do detailed research
Position Description Some Food and Flavor Chemists use their knowl-
Food and Flavor Chemists focus on the science and edge of how ingredients function and interact to work
chemistry of foods, how to improve flavors and content for companies that produce everything from fillers and
to make the food taste the way the public expects it to, thickeners to stabilizers and flavors for more efficient
and study how foods interact and deteriorate. Food production and more appealing products.
and Flavor Chemists participate in developing recipes Food and Flavor Chemists also study the properties
or formulas, processing, preserving, and packaging, of proteins, fats, starches and carbohydrates, additives,
thereby “improving” foods and flavors chemically. They and flavor components, using both natural and artifi-
also study the processes of canning, freezing, heat pro- cial ingredients, sometimes to replace flavor removed
cessing, packaging, and appearance, taste, aroma, and by reducing fat or sugar.
freshness, as well as analyze, develop, and inject vita- Many Food and Flavor Chemists work in labs set
mins, preservatives, and minerals into food. up like a combination of kitchen and chemistry lab and
Often a potential Food and Flavor Chemist starts as equipped with the tools of both the culinary and chem-
a lab assistant under a more experienced person, main- istry fields, whether working for the government, for
tain tasting notebooks while learning the characteristics companies, or for universities.
of flavor materials individually and as they affect one Food and Flavor Chemists also work to lengthen
another. Next comes an apprenticeship, an interview, the shelf life of food products, develop and improve
and eventually certification as a flavorist by the Society packaging and storage methods, work with produc-
of Flavor Chemists (www.flavorchemist.org). tion plant engineers, make food product samples for
Duties: Tests or tastes grapes in vineyard and decides Owner; Wine Master
when they should be picked; oversees the crushing of
the grapes (the crush) and stages of fermentation and Winemaker
aging; schedules and perhaps does bottling, storage,
and release of wines; oversees wine-making staff;
Assistant Winemaker/Line Worker
sometimes pours at public events to promote wines.
Other jobs in the wine-making field include bottling
line worker, labeler, and quality control worker.
Alternate Title(s): Enologist; Vintner
programs, or focused courses at community and
Salary Range: $50,000 to $200,000, depending on
junior colleges. A few Winemakers have worked
region, size of winery, and experience
their way up from “cellar rat.”
Employment Prospects: Limited, although there are
Experience—Home wine making and experience
new wineries every week
at every level of the wine making process make the
Advancement Prospects: Limited
best Winemakers.
Best Geographical Location(s): California, Oregon,
Special Skills and Personality Traits—Excellent
Washington, British Columbia, and New York. Most
sense of taste and smell, ability to solve problems and
states now produce wine, so there are jobs every-
manage people, ability to make accurate scientific
where.
observations, good communication and interper-
Prerequisites:
sonal skills, and possibly the abilities to fix machines
Education and Training—A degree in enology or
and equipment and raise money from investors
chemistry from one of the specialized university
Duties: The cellar master supervises the actually mak- Winery Manager or Owner
ing of wine at a winery, as well as keeping all pro-
duction equipment in good shape and managing the Wine Cellar Master
entire plant operation and staff. A cellar supervisor
manages the aging of wine.
Operations Manager
Alternate Title(s): Production Manager; Assistant
Winemaker
Salary Range: $40,000 to $50,000
Employment Prospects: Good and running large equipment, as well as computer
Advancement Prospects: Good skills, give an advantage.
Best Geographical Location(s): California, Oregon, Experience—Any experience in a winery, from the
Washington, British Columbia, New York. Most bottom up, is most valuable, as well as hands-on
states now produce wine, so there are jobs every- experience in food production or other bottling
where. experience.
Prerequisites: Special Skills and Personality Traits—Ability to
Education or Training—A high school diploma; evaluate practical and technical problems, make
community college courses in chemistry, science, decisions, and act quickly, as well as openness to
math, and reading and writing in English will all be consulting others. Both physical strength and love
helpful. Vocational training or training on repairing for operational details will bode well.
Position Description residue, and generally manages this whole part of the
In a small winery, the owner might perform all func- winemaking cycle.
tions of winemaker, Winery Cellar Master, and general As the wine develops in tanks and barrels the wine-
cleanup and bottling crew. In a larger winery, with more maker makes decisions about how much oxygen should
tiers of functions and employees, the cellar master runs be allowed to affect the juice, and the cellar master
the winery mechanics while the winemaker oversees carries out the winemaker’s orders. Meanwhile, the cel-
the winemaking itself. The cellar master’s duties might lar master makes sure the crew thoroughly cleans and
vary according to which duties the winemaker wants to repairs delivery and crush equipment.
delegate to the cellar master. The winemaker makes decisions about blending of
In preparation for receiving grapes at harvest time, varietals, filtering, and other quality challenges, and
the cellar master makes sure all receptacles, vats, tanks, the cellar master executes the winemaker’s orders and
and barrels are in perfect shape, clean and free of out- gets the work done, either personally or by overseeing
side matter. The cellar master and crew wash out all a crew.
tanks and barrels; some have switched to steam clean- The Winery Cellar Master directs and manages the
ing, which saves about two-thirds of the water con- maintenance and use of bottling equipment, whether
sumption per barrel. Other wintertime duties include on-site or at another plant. If on-site, the cellar master
making all mechanical repairs and checking all sanitary makes sure all hoses and piping are in good condition
regulations and preparations to be ready to go when the and clean in order to move wine from barrels and tanks
grapes come in. and into the bottling line.
When the grapes arrive, work becomes extremely Cellar masters actively train new crew members,
intense, sometimes affording workers little sleep. Once often including an assistant cellar master.
the crush begins, timing is important. The cellar master In a small boutique winery, friends and family may
supervises the transportation and unloading of grapes, put corks in the full bottles and affix labels by hand. In
oversees the actual crush and pumping of juice and a large winery, computerized assembly line equipment
Position Description the winery in bottles. The chemist tests for malolactic
Some wineries have a Winery Chemist who may ana- bacteria, foreign matter, and percentage of alcohol and
lyze the grapes on the vine to determine if the sugar monitors quality control. The chemist also operates and
content, acidity, alkalinity, and total acid are at peak maintains laboratory equipment, interprets data, and
level for picking and starting the wine-making pro- reports on his or her findings.
cess. At some other wineries, the owner or winemaker In one extreme case, one California firm uses com-
simply goes into the vineyard and tastes the grapes. puter programs to analyze the chemicals that give wine
One method is scientific, the other is more artistic and its taste, aroma, and texture and tells winemakers how
dependent upon the taster’s palate. to alter their wines to attain high scores by critics.
Where a chemist performs these functions, that Most wineries shun such analysis in favor of the art of
person watches the sugar rise, acid fall, and pH levels wine making and wine growing, with some returning
increase. Most large wineries, and many small winer- to organic and even biodynamic growing and wine-
ies as well, post all of this information on specialized making practices.
computer programs that tell the chemist and wine- Some Winery Chemists occasionally help with spe-
maker when the perfect harvest moment is expected cial winery tours to explain the wine-making process
or arrives. All of these factors will vary according to the to visitors.
grape varietal and kind of wine it will be used to create.
Timing is crucial. Salaries
The Winery Chemist keeps testing for sugar, acid, Winery Chemists’ salaries in western wine regions are
and pH throughout the process as the wine ferments. higher than throughout the rest of the country, and
The chemist and winemaker examine the wine several usually range from $35,000 to $60,000 if working full
times a day to check the sugar in bottling tanks, in stor- time. Many wineries hire chemists only when needed,
age, and in bottles, as well as how the wine holds up to so their pay at each winery might be much lower, in the
cold and heat to make sure it is stabilized before it leaves $20,000 to $35,000 range.
Duties: Works with winery staff and executives to mar- Marketing Director
ket and publicize the winery, pitches “free” stories to
television and radio stations, magazines, and news- Winery Publicist
papers, and occasionally writes advertising copy.
Some publicists also organize publicity-oriented
Assistant Publicist
winery events to create press-worthy publicity, travel
to promote the winery’s products, and represent the
winery at trade shows and tastings.
Alternate Title(s): Winery Marketing Director; Adver- especially in the food and wine industries, will
tising Promotions Director or Coordinator; P.R. provide training.
(Public Relations) Coordinator Experience—Press release writing, journalism expe-
Salary Range: $30,000 to $80,000 rience, or writing advertising copy; word processing
Employment Prospects: Limited to good experience (meaning writing on a computer); pub-
Advancement Prospects: Good lic speaking experience, event planning, and some
Best Geographical Location(s) for Position: Major knowledge of the wine industry and wine varietals
wine-producing regions, although there are now should help.
wineries in every state Special Skills and Personality Traits—Passion for
Prerequisites: the wine industry and a winery’s product are essen-
Education or Training—A college degree in tial, along with the ability to shuffle priorities as
marketing, advertising, communications, graphic needed; great social and verbal skills, writing skills,
design, English, journalism, or writing will be and computer skills including MS Word, Excel,
helpful. Marketing or writing for any company, PowerPoint, Outlook, and Publisher.
Duties: Recruits, hires, trains, and manages sales rep- General Manager; Owner
resentative team and its support staff; develops sales
and pricing program; coordinates and supervises Winery Sales Manager
regional sales directors and staff; represents the win-
ery at trade shows and tastings; sometimes thinks
Regional Sales Person; Sales Assistant
up, develops, and oversees special tasting events
at the winery; works to retain sales outlets and
develop new ones. May alternatively work for a wine
or liquor distributor to sell or “carry” certain wine Prerequisites:
labels to outside retail clients Education and Training—College degree, prefera-
Alternative Title(s): Marketing Director; Wine Sales bly a bachelor’s degree in sales and marketing, busi-
Representative; Marketing Specialist ness, or communications
Salary Range: $30,000 to $110,000, with outside Experience—Two to five years’ wine sales experi-
commissions and commissions from tasting room ence, although sales experience in other fields, espe-
sales cially food and beverages, is useful
Employment Prospects: Fair to moderate Special Skills and Personality Traits—Good com-
Advancement Prospects: Good to excellent puter skills; leads by example and hard work; able to
Best Geographical Location(s): Either in wine- be a self-starter with good goals, a good communi-
producing regions if working at the winery or in cator, and a motivator; negotiation skills; works well
big cities where distributors are located and lots with a team; good writing skills; driver’s license; able
of wine is consumed; a good deal of travel may be to pass drug screening test; enjoy travel and enjoy
included people and wine
Position Description box stores. If the winery has regional sales directors or
A Winery Sales Manager directs sales, and may also reps, the sales manager will coordinate and motivate the
serve as marketing director at a winery, combining sales reps to sell more and more wine, sometimes motivated
and promotion of the winery and its wines. This person on a higher sales commission for the sales manager, and
develops a marketing plan by figuring out the winery’s make sure the sales reps know how to get the best shelf
target market, which depends on the wine itself, its placement for the wines.
price, and how much of the wine will be produced, as The Winery Sales Manager might organize sales
well as where and how to market and distribute the trips featuring the winemaker to impress buyers and
wine, and submits the plan to the winery manager or potential customers, bring those customers and sales
owner (which could be the same person). reps to the winery for more intimate sales pitches, orga-
The plan and its execution will include the size and nize those events from winemaker lunches and dinners
geographic territories of salespeople, sales goals by to luxurious stays at local inns, or organize winemaker
region and sales from the winery’s tasting room, all dinners featuring local chefs who produce food best
based on what is available. Marketing plans need to be paired with each of the winery’s wines served at the
more aggressive in difficult economic times. meal.
A large winery’s sales manager usually hires, trains, A Winery Sales Manager may represent the winery at
and manages his or her team of “sales reps” who each trade shows and tastings; sometimes thinks up, devel-
have responsibility for a certain geographic territory. ops, and oversees special tasting events at the winery;
The sales manager may promote the wines throughout and works to retain sales outlets and develop new ones.
the country, while a distributor actually represents the It might also be the sales manager’s duty to enter
winery’s wines to large chain grocery, liquor, and big wines in judging contests, show or pour tastes of the
Position Description plan their wine budgets. Residents of several states can-
A Wine Club Director develops private lists of wine not purchase via wine clubs because their state govern-
fans who know and truly enjoy a winery’s wines, works ments prohibit shipment of wine into their states, either
to expand that list and develop memberships, deter- for religious reasons, to try to prevent minors from
mines the wines to be included in monthly or quarterly purchasing, or to protect their own wine industry.
shipments, what financial levels of membership (invest- Small wineries use the wine club membership to
ment) might be and what members get for those levels enlarge their production, because they can use the pro-
of membership, keeps extensive e-mail lists, designs jected or real income to develop and process wine and
e-mails and mailers to membership, keeps track of all packaging. A small winery might have an employee or
orders received and shipments to members, and, with tasting room manager run the wine club until it gets
the winemaker and winery owner or manager, plans large enough to require a full-time director.
other offerings to members. When the Wine Club Director and the winemaker or
Winery wine clubs are among a winery’s most prof- owner meet to choose the wines to be shipped periodi-
itable efforts for these reasons: the winery is guaranteed cally, they consider wines that haven’t sold well, “library
certain sales, depending upon the number of wine club wines” (fine wines saved for a long time), and new
members; and there are no middle people, such as sales releases. Then the Wine Club Director creates a print
reps or distributors, so the winery makes all of the mailer and e-mail to send to club members, collects
profit between its cost of making a bottle of wine and members’ payments by credit card, registers the orders,
the retail price. oversees shipping, prepares a sales report for higher-
Wine club members benefit if they live far from ups, and generally is the jolly communicator between
their favorites wineries; they get to purchase wines at a the winery and winemaker and the club member.
slight discount that might not be available to nonmem- The Wine Club Director also has to make sure the
bers or outside the winery’s tasting room; and they can wines included in the shipment are the best they have
Duties: Manages the winery’s tasting room and staff, Sales Manager
oversees purchase of all non-wine merchandise,
trains tour guides and tasting room personnel, and Winery Tasting Room Manager
helps the sales manager and events people to pro-
mote, organize, and put on public events that attract
people to the winery Tasting Room Team; Pourer/Server
Alternate Title(s): Hospitality Manager; Director of
Retail Sales; Wine Educator
Salary Range: $15,000 to $60,000 plus commissions Experience—Sales experience in any field, prefer-
Employment Prospects: Limited to fair ably in food or wine industries, or any time spent
Advancement Prospects: Good training and motivating staff
Best Geographical Location(s) for Position: Wine pro- Special Skills and Personality Traits—Great com-
ducing regions throughout the United States, keeping munication and computer skills, a passion for wine
in mind that there now are wineries in every state and the winery where one works, great leadership
Prerequisites: qualities, skills to motivate people and build a team,
Education or Training—Some wineries require a an outgoing personality, ability to lift 40 pounds and
college degree for tasting room managers, or practi- stand around for hours at a time. Wineries often hire
cal experience in wine-making and the specific win- either attractive young men and women or retirees
ery, or courses in marketing and communications. who can and want to work part time.
Position Description The tasting room manager selects and trains all staff
A Winery Tasting Room Manager runs a winery’s tast- as the “face” of the winery to the public. His or her
ing room, which usually is its showcase to the public success, and pay, hinge on how well tasting room staff
where visitors gain an impression of the winery, its do, because everyone is on commission, including the
wines, and the people who put their heart and soul into manager.
the wine. Visitors often travel from one tasting room to The manager makes sure the pouring and sales staff
another sipping, comparing wine, and hopefully pur- in the tasting room truly knows what goes into each
chasing bottles of their favorites. wine, can describe it, and can refer visitors to other
The tasting room manager assembles the best local attractions including restaurants.
team possible to basically seduce the guest into tast- No job is too small for a successful Winery Tast-
ing and purchasing wine, often including attractive ing Room Manager, who, especially at a small winery,
young people or knowledgeable seniors who work might occasionally have to wash wineglasses, wipe the
part time. counter, sweep the floor, or even clean the bathrooms.
Most sales in a tasting room are retail, and the win- At the other end of the spectrum, a tasting room man-
ery makes all of the profit since there are no middle ager may also become a roving ambassador for the
people such as wholesalers and distributors. winery, pouring wine at charity or culinary events that
A tasting room manager helps marketing or other gain excellent public exposure for the winery. A tasting
executives lure people to the tasting room, organizes room manager’s hours may be irregular and include
special events such as winemakers’ dinners, special weekends and some evenings.
festivals, barrel tastings, and any other event that will Winery Tasting Room Managers also set the staff ’s
attract visitors who will buy wine. work schedule, salaries, wine discounts, decide whether
Duties: Directs growing, cultivation, and maintenance Vineyard or Winery Owner; President of
of vineyards; turns a conventional vineyard into a Vineyard Management Company
sustainable or organic one as desired; coordinates
with the winemaker and owners to schedule care of Vineyard Manager
vines; oversees the vineyard crew and consultants;
monitors water usage or dry farming; keeps up
Vineyard Worker
heavy equipment; schedules appropriate sampling
or analysis of grape nutrients; estimates crop yield;
maintains records; leads crew safety meetings; and
coordinates with winery operations
Alternate Title(s): Viticulturist Experience—Most wineries or vineyard manage-
Salary Range: $35,000 to $90,000 with benefits ment companies require a few years of experi-
Employment Prospects: Limited ence for a vineyard manager, although some start
Advancement Prospects: Good as pruners and pickers or perform other hands-on
Best Geographical Location(s): Wine producing jobs, knowledge of which is vital.
regions throughout the United States, particularly Special Skills and Personality Traits—Fluency in
on the West Coast English, Spanish, or other language; a love of work-
Prerequisites: ing with other people as well as a love of the out-
Education and Training—A bachelor’s degree in viti- doors; and an appreciation for the art and craft of
culture is often required, along with knowledge of sus- vineyard pruning, planting, grafting, and thinning
tainable, organic, and conventional (chemical) farming will be handy, as will willingness to work long and
practices, according to the winery’s guidelines. odd hours seasonally.
Position Description from around the world. As economic times change and
A specialty food buyer for a large grocery store or chain people are less likely to drive miles to find a special food
and the buyer/manager of a small specialty, ethnic, or item, more stores are searching for and stocking foreign
gourmet food store have similar duties. As Americans foods to meet customers’ requests.
broaden their outlooks and look to foods from their Even though many of these delicacies are available
ancestors’ homelands or simply look to try new tastes, online or by catalog, thousands of home cooks want to
more specialty food stores crop up, and supermarkets, purchase something they find in a recipe, and they need
sensing this trend, employ more people with knowledge it “now.” Hence, specialty food stores and specialty food
of specialty foods to buy for this market niche. As con- departments in broader appeal stores grow constantly.
sumers become more aware of good food and food that Neighborhoods where residents of particular
is good for them, stores or organic markets hire spe- national or ethnic origins live often have distinct spe-
cialty buyers who know the local organic food growers cialty food stores that offer “foods from home,” includ-
and sources to meet the public demand. ing canned sauces, dried spices, and even cookies or
More Americans are looking for whole grains, biscuits.
organic vegetables, fresh wild fish, arborio or organic Specialty Food Store Buyers and Managers usually
basmati rice, specialty organic beans, triple-cream bries, have a goal to attract and cater to both the residents of
specialty processed meats, pastas, and herbs and spices the neighborhood and to attract food fans from outside
Duties: Runs entire store; ultimately orders all foods District Supervisor
and supplies, sometimes via a head office; hires,
trains, fires, lays off, and disciplines employees; gets Supermarket Manager
involved in the community with local public rela-
tions; fills in at checking and bagging customers’
Assistant Manager/Department Manager
purchases; works out payment for product place-
ment and works with and juggles distributors for
shelf space and special displays; oversees compliance
with health and safety regulations; and coordinates
advertising if it is a small enough store or chain business, human resources, or computer science;
Alternate Title(s): Store Manager; Team Leader; Store on-the-job training is important as one works one’s
Director way up the supermarket ladder.
Salary Range: $45,000 to $100,000, if bonuses are Experience—A few years’ experience in the gro-
added in cery business at as many kinds of jobs as possible
Employment Prospects: Excellent, although one has to is mandatory, with store management experience
start at the bottom of the grocery ladder or transfer elsewhere helpful
from another store or chain Special Skills and Personality Traits—Ability to
Advancement Prospects: Excellent build team spirit and encourage initiative and deci-
Best Geographical Location(s): Anywhere in United sion making; have an even temperament and be able
States or Canada to jolly up employees and customers; good com-
Prerequisites: munication and computer skills; ability to multitask,
Education and Training—A high school educa- juggling many grocery store problems at once and yet
tion is acceptable, but advancement possibilities are have the entire store and staff look calm, organized,
greater with a college degree in sales, marketing, and appealing at showtime when the doors open
Duties: Selects all products and equipment to be sold by Restaurant Supply Purchasing Manager
traveling salespeople and through print and online
catalogs and e-mail solicitations; constantly researches Restaurant Supply Buyer
new products and those available by all producers;
anticipates what culinary clients might want or need;
Purchasing Assistant/Salesperson
negotiates deals on large orders; sometimes hires and
trains company sales team, educating members on
product benefits; attends trade shows to represent
company; keeps up on competition and new products and new food preparation technologies. On-the-job
Alternate Title(s): Merchandise Manager, Merchan- sales training is important. A bachelor’s degree in
dise Director; Purchasing Agent marketing or business will help.
Salary Range: $35,000 to $100,000 Experience—Sales, buying, or purchasing experi-
Employment Prospects: Good ence will be valuable, as will culinary or food prepa-
Advancement Prospects: Good ration experience
Best Geographical Location(s): All large cities where Special Skills and Personality Traits—Passion
there are lots of restaurants for cooking equipment; compulsive curiosity about
Prerequisites: cooking and kitchen equipment and latest inven-
Education or Training—There are few academic tions and trends; the ability to enjoy and travel to
requirements to purchase equipment beyond famil- trade shows; and computer skills such as the MS
iarity with the equipment, its functions, and benefits, Word, Excel, and Outlook applications
Duties: Calls on chefs and hotel and restaurant pur- Restaurant Supply District Manager
chasing agents, taking samples or brochures about
new equipment or exotic or improved food products;
Restaurant Supply Salesperson
goes to company briefings on new product lines;
keeps up awareness of new products and watches
out for what chefs say they might find interesting; Restaurant Supply Sales Assistant
attends trade shows to know what the competition
offers; keeps track of orders; relays orders via phone
or e-mail; may even work solely on Internet sales
Alternate Title(s): Sales Rep; Supplier Experience—Sales experience of any kind is good,
Salary Range: $51,000 to $230,000, based on rate of especially selling to restaurants, or cooking in res-
commissions taurants so one might know from the inside what
Employment Prospects: Good, for entrepreneurs chefs might need. Many companies prefer to train
Advancement Prospects: Good salespeople in that business’ sales methods.
Best Geographical Location(s): Any urban area with Special Skills and Personality Traits—Passion for
lots of restaurants, rural counties with diners and the food business, joy from helping others improve
coffee shops, and even from home where one can their business, lack of fear of approaching people
sell online without leaving the house cold, an optimistic outlook, and the ability to take a
Prerequisites: “no” answer and turn it to a “yes”
Education or Training—Culinary, business, com-
puter program training, and marketing courses at
any level will help.
Duties: Meets with salespeople to come to the store and Owner/Purchasing Manager
schedules their visits, scours catalogues in print and
online, attends trade shows to find the latest trends Cookware Store Buyer
in public needs or desires, watches inventory and
Web site and keeps track of what sells and doesn’t,
Assistant Buyer/Clerk
reorders or stops orders, often organizes seasonal
promotions, and works with webmaster to coordi-
nate online specials
Alternate Title(s): Purchaser; Purchasing Manager spreadsheets, management, marketing, and design
Salary Range: $40,000 to $100,000 will help
Employment Prospects: Good in good economic Experience—Retail sales experience, particularly in
times, more difficult in bad economic times the food or cooking fields, or being a home cook
Advancement Prospects: Good helps one understand what cooks will look for, as
Best Geographical Location(s): Throughout North well as trends in the business and the timing of
America, wherever cookware is sold, whether in orders to meet holiday shopping.
small local groceries, local kitchenware shops, Special Skills and Personality Traits—Passion for
or at central buying offices for large retail chain cooking equipment and home cooking, interest in
stores new culinary trends, the gift of gab, the ability to
Prerequisites: turn a “no” answer into a “yes,” the freedom and
Education or Training—General education, par- willingness to travel, and great computer skills either
ticularly with courses in culinary arts, business, to develop a Web site or process orders
Position Description may sell to cooks of one economic bracket but not
A Cookware Store Buyer can often get tremendous another.
vicarious pleasure out of buying tons of cookware with Cookware buyers scour wholesalers’ and manufac-
someone else’s money—unless, of course, the buyer is turers’ Web sites, catalogues, and e-mails, and go to gift
also the store owner. and houseware trade shows a few times a year. The larg-
The buyer schedules visits and meets with sales- est show buyers go to is the International Housewares
people who come to the store, listens to their sales Show in Chicago (www.housewares.org) in January, at
pitches, decides what to order, and eventually receives which 25,000 buyers from 100 countries may order and
the items and checks delivery slips with carton con- 2,000 exhibitors from 30 countries sell their best goods.
tents. Cookware inventory might include pots and pans What you see there are samples of equipment, and the
of iron or clay or metal; kitchen utensils of all kinds, manufacturers take orders and produce the goods based
from easy-grip varieties to some made of new materials; on orders taken.
cookbooks; dish towels, aprons, placemats, and table- If buyers represent a large store or chain of cookware
cloths; mixers, from reproductions of classics to mod- shops, salespeople will call on them to show off new
ern design; bakeware; casseroles; celebrity name–brand items and find out when seasonal discounts or deeper
pans and utensils, and glassware. “recession discounts” are planned.
A Cookware Store Buyer has to know the store’s Seasons to consider and for which special products
clientele and consider their needs and desires when are made, bought, and sold include Christmas, spring,
ordering. Television cooking stars’ products may summer and fall. Christmas kitchen gifts are popular,
sell in some parts of the country and not in others, followed by sales that clear inventory for spring, and
while reproductions of old-fashioned cast-iron goods pre-wedding orders complete with bridal registries in
Duties: Runs the store and manages purchasing and Cookware Store Owner
sales; organizes displays of merchandise; conducts
promotions and advertising including everything Cookware Store Manager
from window displays to Web sites; oversees hiring,
training, evaluating, and firing of staff; schedules
Cookware Store Clerk
workers; sometimes also manages the online “store”
Alternate Title(s): Cookware Department Manager;
Culinary Director; Retail Director; Kitchenware
Store Manager; Owner
Experience—Any retail experience, cooking experi-
Salary Range: $35,000 to $80,000 depending on com-
ence, or window display or marketing experience
mission agreements
will help
Employment Prospects: Fair
Special Skills and Personality Traits—Enjoy food
Advancement Prospects: Good
and cooking; have a love of people and making them
Best Geographical Location(s): Big cities, areas where
happy; able to find a good team and motivate staff,
affluent food fans live or gather, food and wine centers
and have good computer skills
Prerequisites:
Education or Training—Courses in cooking, busi-
ness management, marketing, and public relations
Duties: Designs, produces, and works on distribution Mail-Order Manager or Store Owner
of both mail-order and online catalogs, working
with buyers or purchasing agents, designers, pho- Mail-Order Catalog Designer
tographers, copywriters, printers, and technical
experts (also see Online Culinary Catalog Designer
Graphic Designer
on p. 215)
Alternate Title(s): Catalog Editor; Catalog Production
Manager; Webmaster; Web Designer; Web Devel-
oper; Graphic Designer Prerequisites:
Salary Range: $50,000 to $100,000 if full time, less if Education and Training—Courses in advertis-
freelance ing, communications, marketing, design, computer
Employment Prospects: Good skills, and graphics
Advancement Prospects: Good Experience—Experience in print production,
Best Geographical Location(s): Everywhere in United design, copywriting, editing, and Web design
States and Canada, because good products are Special Skills and Personality Traits—Love of min-
grown, produced, or processed throughout North ute detail work and space relationships, organiza-
America. If freelancing, one can work from home tional skills, ability to concentrate on a project, ability
anywhere. to work with a team working on the same project
Duties: Works with homeowners, architects, real Architect; Kitchen and Bath Showroom
estate “flippers” (people who buy houses inexpen- or Store Manager
sively, fix them up, and sell them for a profit) and
contractors to redesign or design a remodel of an Kitchen Designer
older kitchen or design a new home or restaurant
kitchen; keeps up to date on all kitchen fashion
Drafting Assistant
fads, new appliances, and accessories, countertop
surfaces, flooring, cabinets, window boxes, usable
recycled materials, windows and lighting, and
oversees installation of everything he or she has rience to know firsthand what new appliances can
designed and ordered accomplish
Alternate Title(s): Kitchen Architect; Kitchen and Bath Experience—Work in a design firm, especially
Designer; Interior Designer; Kitchen Planner in kitchen design; sales of kitchen appliances or
Salary Range: $57,000 to $200,000 cabinetry; cooking experience; work for a Kitchen
Employment Prospects: Good Designer or showroom; work for cabinet shop or
Advancement Prospects: Good construction business
Best Geographical Location(s): Western and south- Special Skills and Personality Traits—An interior
ern states, particularly in wealthy communities or designer’s innate or learned ability to remember
wealthy, upscale neighborhoods shapes and spaces; color memory; a passion for con-
Prerequisites: stantly learning and remembering new products;
Education or Training—Interior design, gen- good negotiation and mediation skills to act as a
eral design, architecture, drafting, and cooking go-between between client and subcontractors and
courses; any design experience and cooking expe- keep things calm between the principals
Duties: A Farm Tour Manager finds local farms and food Farmer
producers who are willing to participate in farm tours
or agritourism to help inform people of the advan- Farm Tour Manager
tages of locally grown food; finds schools, teachers,
and parents interested in facilitating school trips to
Farm Tour Director and Driver
local farms; develops a business plan and proposals
for alternative tours; finds funding for the tours or
charges for tours to pay expenses; and publicizes tours
and creates events to attract visitors to local farms.
be handy, along with a valid driver’s license and
Alternate Title(s): Agritourism Manager, Agritourism
automobile insurance
Guide
Experience—Agricultural, food management, nurs-
Salary Range: $20,000 to $70,000
ery work, and teaching experience can be handy but
Employment Prospects: Good
are not required.
Advancement Prospects: Limited
Special Skills and Personality Traits—One needs
Best Geographical Location(s): Try suburbs with
diplomacy, charm, and persuasiveness to lure in
small or large farms and semirural counties close to
farmers to participate; good organizing skills and
urban areas where food and wine quality are impor-
the ability to entertain tourists; entrepreneurial skills
tant considerations. Even big cities have neighbor-
to devise and take advantage of city dwellers’ curios-
hood farmers’ markets with produce brought in
ity about fresh and healthy food; and an ability to
from farms somewhat close.
communicate with both farmers and tourists, who
Prerequisites:
may be very different kinds of people.
Education or Training—Courses in tourism, com-
munications, and agricultural management would
Duties: Tries to define and create news and stories about General Manager
a restaurant or hotel to get publicity and attract cus-
tomers to the property; builds networks of friends and
Restaurant or Hotel Publicist/PR Director
contacts among local, regional, and national media, as
well as prominent and influential individuals within
the community; works out marketing and publicity Publicist’s Assistant
plans, including events, with general manager; creates
print and online newsletters and develops e-mail lists
of customers and potential customers
Experience—Work for any public relations or
Alternate Title(s): PR Person; Marketing Director;
advertising agency or similar department for any
Head of Public Relations
business; work at a restaurant or hotel to gain famil-
Salary Range: $30,000 to $120,000
iarity with demands and needs of the job
Employment Prospects: Good
Special Skills and Personality Traits—Love for
Advancement Prospects: Fair
the restaurant or hotel business; understanding of
Best Geographical Location(s): Big cities with sophisti-
what goes into making those businesses work; will-
cated restaurants and hotels, wine regions, gambling
ingness to work odd hours, enjoyment of working
and resort areas, and wherever cruise ships are head-
with other people and making professional friends
quartered
and connections; design skills; writing skills
Prerequisites:
Education or Training—Bachelor’s degree in writ-
ing, journalism, graphic arts, communications, or
marketing
Position Description keep them quiet to keep those celebrities coming back
Some restaurants and hotels have full-time publicists or without fear of crowds.
public relations directors, while others retain freelance A publicist develops a vast network of media con-
publicists who may have several other clients, and still tacts from local food, wine, and “society” editors to full-
others have owners or managers who try to do their time and freelance wine and food magazine writers,
public relations efforts themselves. restaurant reviewers, bloggers, and Tweeters. To do this,
The Restaurant or Hotel Publicist or Public Relations the publicist invites these people to meals and special
Director has responsibility for creating the property’s events at the restaurant or hotel or takes them out else-
public image through “free media” such as editorial where, sends them bottles of wine or gift cards for over-
stories in local newspapers, magazines, online bloggers, night stays, supplies passes to a cooking demonstration
and Web sites. Some PR directors also manage advertis- or class, and carefully dribbles out little newsy tidbits to
ing copy, design, and placement. to give each writer a particular “exclusive.”
While a publicist works to get positive image stories The publicist also circulates in the community at
into local newspapers and food and travel magazines, other hotel, resort, winery, or restaurant events, pos-
his or her job also includes keeping bad or negative sibly joins local service clubs, and the local chamber of
stories, such as a bad banquet meal or dirty sheets, out commerce, chats up the attendees, and creates contacts
of the same media. Some restaurants and hotels want and a friendly image for the restaurant, hotel, or resort
famous guests’ names publicized, while others prefer to he or she represents.
Duties: Works to attract (or “sell”) bookings for meet- Director of Sales; Manager
ings, weddings, holiday parties, and other events by
individuals and groups, including hotel or resort Hotel or Resort Sales Manager
dining rooms, banquet rooms, restaurants, and
hotel rooms to event attendees; entertains local busi-
ness and social leaders; joins and circulates in ser- Assistant Sales Manager; Assistant
vice clubs and chambers of commerce; establishes
contacts with travel agents, restaurant owners, PR
people, and event planners; negotiates rates for both
Experience—Any sales experience will help, as will
hotel rooms and catering events
working at almost any job in a hotel, resort, or res-
Alternate Title(s): Marketing Director; Manager
taurant
Salary Range: $56,000 to $110,000, plus potential com-
Special Skills and Personality Traits—Ability to
mission
get along with and charm others; ability to close a
Employment Prospects: Fair
deal; a love of detail work and pleasing others; pas-
Advancement Prospects: Fair
sionate knowledge of the hotel, resort, or restaurant;
Best Geographical Location(s): Resort and gambling
good negotiation skills
areas; big cities that attract lots of tourists; wine
regions; cruise lines
Prerequisites:
Education or Training—Courses in marketing,
business management, communications, and hos-
pitality will help
Position Description After establishing this contact, the sales manager has
A Hotel or Resort Sales Manager may be the public to balance frequency of contact between being useful
“face” of the hotel or resort to the local public and to and driving the prospective client nuts, the latter end-
potential guests in nearby cities. ing in a negative response. The sales manager follows
The sales manager’s goal is to book, or “sell,” rooms, up with e-mails, bulletins, online or print newsletters,
parties, banquets, and other events to build up the enti- invitations to special events, a gift of a bottle of wine,
ty’s business, sometimes working on commission. He or and occasional phone calls.
she may also oversee the scheduling of such events to Besides joining a chamber of commerce, a sales
avoid conflicts. manager should attend chamber monthly “mixers” or
To reach this goal, Hotel or Resort Sales Managers “after hours” parties, which usually rotate among busi-
schmooze and develop relationships with local lead- ness members, and even host one of these well-attended
ers including chambers of commerce members, service events to impress the community with what his or her
clubs, council members, leading citizens and socialites, property has to offer.
country club leaders, travel agents, wine tour operators, If the sales manager joins a local or international
culinary tourism directors, and certain restaurant own- service club, such as the Kiwanis or Rotary, he or she
ers and managers. Occasionally a new Hotel or Resort should show up at weekly meetings, make friends,
Sales Manager will make a cold call to someone he join a subcommittee, and become known as reliable
or she does not know, and subtly invite the person to and generous by showing up for community work
lunch, dinner, or to some special event. projects.
Duties: Organizes special events, tours, and special- Owner; Director of Sales
event tours, from airline tickets and transfers to
entertainment, local specialty visits, and trade Destination Management Company
shows; as a destination management account man- Account Manager
ager at hotel or resort, one’s responsibilities include
attracting outside destination management com-
Event Manager; Operations Manager
panies to bring their guests to the hotel or resort,
supplying meals and ground transportation, wine
or culinary tours, and music tours or other enter-
tainment; arranging and booking all of those tours
and services; being available to clients during visit; Prerequisites:
following up with clients to measure their satisfac- Education or Training—Hospitality or culinary
tion with the trip; keeping up to date on tourism classes; study of communications and marketing
trends; and coordinating and sending all pertinent Experience—Any work in hotels or resorts, travel
invoices agencies, and event planning
Alternate Title(s): Owner, Executive Team Member Special Skills and Personality Traits—Enjoyment
Salary Range: $60,000 to $150,000 of precise and exacting detail work; love of the chal-
Employment Prospects: Limited lenge of pleasing demanding and occasionally high-
Advancement Prospects: Fair maintenance clients; have ability to get along with
Best Geographical Location(s): Big cities, especially anyone and everyone; creativity; ability to respond
with resort areas or wine regions nearby, major tour- pleasantly and quickly to plan changes; friendly and
ism areas, culinary meccas cool headed
Duties: Cooking teachers plan classes, write outlines Cooking School Director
and recipes, demonstrate cooking techniques, share
secret tips, explain ingredients, their relationships, Cooking Teacher
and the sources of ingredients, and tell learners about
the effects of refrigeration and heat from different
Cooking Teacher’s Assistant or Volunteer
sources on the ingredients. Duties vary by whether
the cooking teacher works at a high school, commu-
nity college, cooking school, “cooking school” for a
corporate food chain, or teaches in a winery, bakery,
taught; culinary schools or any teaching training or
or at his or her home or at someone else’s home.
certificate; some knowledge of food chemistry
Alternate Title(s): Cooking Instructor; Cooking Dem-
Experience—Home cooking, cooking in restau-
onstrator; Owner; Chef
rants or hotels, and any teaching experience will
Salary Range: $500 to $5,000 freelance per class for
help—even at-home cooking classes
cooking schools, up to $60,000 in public schools
Special Skills and Personality Traits—An ability
Employment Prospects: Fair to good
to teach and share knowledge and insights with oth-
Advancement Prospects: Good
ers and organize a lesson plan with recipes; a sense
Best Geographical Location(s): Big cities where good
of humor; ability to entertain; a love of detail work;
food is valued, wine regions, resort areas, or where
a love of minutiae of ingredients; and perhaps a spe-
you live
cialty in a food category
Prerequisites:
Education or Training—Culinary courses at any
level, from high school or art school program to self-
Duties: Creates a series of cooking classes to give Owner; Cooking School Director
throughout a region or around the country, or gives
a similar class at distant locations where attendees Traveling Cooking Teacher
would not overlap; plans the series and sells the
classes, appealing to different markets, target audi-
Class Assistant; Prep Assistant
ences, and locales; pitches the classes to cooking
schools, restaurants, and wineries; writes or rewrites
recipes; takes along his or her own special utensils
and cookware as needed; demonstrates pertinent restaurants and demand for good food, as well as
cooking techniques; informs the school or other wine regions
host what ingredients will be needed and may even Prerequisites:
purchase them; and teaches how to cook a full menu Education or Training—Either self-taught, culi-
or individual recipes to those who attend the class, nary education, or extraordinary cooking skills
whether home cooks or professionals; signs and sells Experience—Home cooking classes, cooking expe-
cookbooks rience in field teaching, real-life cultural experience
Alternate Title(s): Guest Chef; Guest Cooking Teacher; in a culinary specialty such as exotic cuisines or
Visiting Teacher; Chef bread baking; requirements vary by school
Salary Range: $500 to $5,000 per class, plus possible Special Skills and Personality Traits—Expertise
book sales in your field; ability to get along with and motivate
Employment Prospects: Limited people; ability to entertain and teach; humor; tim-
Advancement Prospects: Good ing; patience with people less knowledgeable who
Best Geographical Location(s): Anywhere in the really want to learn; a passion for sharing culinary
country, particularly big cities where there are good skills and knowledge
Position Description are testing recipes for their next cookbook. The tour
Traveling Cooking Teachers, if they are lucky, try to itinerary should consider logical and economical travel
plan their travel and cooking school itineraries a year in patterns and air or train fares, as well as the instructor’s
advance or even further, partly because cooking schools’ health and well-being. Therefore, the trip must make
catalogs and calendars are printed and posted up to sense in terms of energy, publicity, and money earned.
three months ahead. A few super-popular chefs and TV When the tour is planned, the teacher creates or
chefs have agents who do the booking for them. reviews existing printed materials and handouts, either
Traveling Cooking Teachers starting out may begin to be reproduced by the cooking school or by the
by getting to know directors or managers of local or area teacher and distributed to the students or e-mailed to
cooking schools, and arranging one class at a time. If that each student. The teacher has to review each packet
class works well, it is wise for the teacher to book another ahead of time to make sure the contents make sense for
one for the future, and build on the first success to go to each audience and that the ingredients or alternatives
another school not too far away and pitch a class there. are available locally or online.
The teacher designs the teaching syllabus, which may A Traveling Cooking Teacher will tell each cooking
include the menu, recipes, a list of ingredients, and online school what equipment and ingredients he or she will
and local sources to buy special ingredients. The last item need, and either the school’s assistants or the cook-
may require special attention to find local markets that ing teacher will do the actual shopping. The instructor
carry required spices and grains or good substitutes. might bring or ship ahead his or her own set of knives
Traveling Cooking Teachers often set up a tour based and other equipment that might be unique to his or her
on their most recently published cookbook or when they cuisine or menu.
Duties: Teaches skills of restaurant or institutional food Vocational, College, or University Director
management such as production costs, menu pric- or Department Head
ing, and budgeting; facility maintenance and sanita-
tion; inventory and ordering; pertinent computer Food-Service Management Teacher
programs; human resources management and staff
scheduling; institutional food planning, prepara-
tion, and new trends; and sometimes coordinates Foods Teaching Assistant/Computer
internships Science Teaching Assistant
Alternate Title(s): Instructor; Assistant Professor; Pro-
fessor; Culinary Arts Teacher
Salary Range: $35,000 to $60,000
Employment Prospects: Good visible work experience and background in food
Advancement Prospects: Good service may substitute for degrees
Best Geographical Location(s): Throughout the Experience—Teaching food service at a high school
United States, wherever there are community and or in adult education classes; professional food ser-
junior colleges and wherever culinary or vocational vice management and cooking experience
schools are Special Skills and Personality Traits—Excellent
Prerequisites: teaching and communication skills, both oral and
Education or Training—College bachelor’s degree written; a passion for sharing food and food service
preferred; sometimes master’s degree; culinary certi- management knowledge; patience with slower or
fication through a culinary academy or the Interna- less committed learners; an ability to entertain, be
tional Association of Culinary Professionals; highly flexible, and enjoy detail work
Duties: Administers entire culinary program includ- Dean of Culinary School, Arts School, or
ing hiring, training, firing, and supervising culinary Vocational School
teaching staff; may design culinary program facility
within larger vocational school; selects, orders, and Vocational Culinary School Director
maintains equipment; reviews all teachers’ lesson
plans; observes teachers and results to make sure
Food-Service Management or
students get what they need; manages department
Culinary Arts Teacher
budget; occasionally teaches a class
Alternate Title(s): Culinary Program Director; Culi-
nary Program Coordinator; Culinary Arts and Food
Science Coordinator
Salary Range: $40,000 to $70,000 Experience—Three to five years’ teaching and
Employment Prospects: Good supervisory experience; professional cooking and
Advancement Prospects: Limited to good food management experience from a hot dog stand
Best Geographical Location(s): Throughout the coun- to the cafeteria at industrial plant
try, because there are community and junior colleges Special Skills and Personality Traits—Ability
and vocational schools everywhere to manage personalities and relationships as well
Prerequisites: as jealousies and ambitions; leadership and team
Education or Training—College degree; teacher building skills; understand academic budgets and
training or credential for the community or junior state financing cutbacks; have a passion for teach-
college level; culinary academy certification; human ing high school and post–high school students as
resources training; marketing experience or classes; well as learners looking for a new career or change
great background of professional cooking or teach- of career
ing cooking classes
Duties: Teaches professional culinary skills and busi- Culinary Academy Director or Dean
ness management to prepare students for intern-
ships, work, and management of restaurants and Culinary Academy Instructor
catering companies; helps with internship and job
placement
Academy Chef/Learner
Alternate Title(s): Cooking School Teacher; Culinary
Arts Teacher; Chef
Salary Range: $45,000 to $80,000 for full time
Employment Prospects: Limited but improving
Advancement Prospects: Good Experience—Two to seven years’ on-the-job cook-
Best Geographical Location(s): Wherever there are ing experience, some teaching experience, profes-
culinary academies or full-time cooking schools, sional cooking experience in a variety of skills or
with numbers growing and branching out to art stations
institutes across the United States Special Skills and Personality Traits—Excellent
Prerequisites: verbal and written communication skills, great
Education or Training—Associate’s or bachelor’s conflict resolution skills, ability to build teamwork,
degree in hospitality or related field; training in spe- computer skills, a love and passion for food and
cialty field teaching, patience with beginners (or anyone else)
Duties: Works with residence cook/chef and food-ser- Residence Administrator or Director
vice director to plan nutritious, interesting, and entic-
ing meals for retirement residence assisted-living and Dietitian, Retirement Residence
independent-living clients and residents; helps plan
nutritious meals or substitutes for nursing care resi-
dents; oversees food service operation at all levels; Staff Dietician or Cook
hires and trains head chef, cooks, dining room man-
ager; responsible for meeting all health codes and
public health requirements for food service at facility Experience—Any food-service or restaurant expe-
Alternate Title(s): Food-Service Director or Coordina- rience or management, particularly in an institu-
tor; Director of Dining Services; Nutritionist; Con- tional setting and especially in hospital and nursing
valescent Home Dietitian; Management Dietitian facilities (although food service at corporate offices
Salary Range: $26,000 to $70,000 would also be useful)
Employment Prospects: Good Special Skills and Personality Traits—Passion for
Advancement Prospects: Good good food and food science and for taking a role
Best Geographical Location(s): Almost anywhere in in clients’ wellness and health through appropriate
the United States or Canada food; concern for residents and their well-being;
Prerequisites: diplomatic skills to coordinate multiple dietary
Education or Training—Bachelor’s degree in food requirements and staff at all levels; good organiza-
science, food-service systems management, or tional and motivational skills to manage full range
nutrition from an accredited university with some of food service staff
business or food-management courses; registered
dietitian status
Duties: Plans, runs, and markets food-service manage- Regional Vice President;
ment to health care facilities, retirement residences, Director of Development
some school districts, prisons, airlines, corporate caf-
eterias, chain restaurants, and some hospitals; super- Food-Service-Company Dietitian
vises services of food; advises on hiring, training, and
firing; supervises dietetian interns; helps develop new
menus of nutritious and popular foods; supervises Staff Nutritionist
nutrition service staff including kitchen staff, delivery
assistants, and diet aides; helps with research projects
Alternate Title(s): Clinical Dietitian; Registered Dieti- Experience—Food-preparation experience, food-
tian; Executive Dietitian service experience, and experience as a clinical
Salary Range: $40,000 to $80,000 dietitian
Employment Prospects: Good Special Skills and Personality Traits—Good com-
Advancement Prospects: Good munication skills, including listening and writing;
Best Geographical Location(s): Anywhere in North computer skills; ability to be a good team motivator
America where there are health-care facilities, air- and player; understanding of business and financial
line hubs, major high-tech production facilities, and management; love of food and health and an ability
prisons to impart those to help people understand what they
Prerequisites: need to eat and that your company can provide what
Education or Training—Bachelor’s degree in nutri- they need
tion and dietetics, a completed internship, and
American Dietetic Association registration as a reg-
istered dietitian
Position Description guidance interns, help to hire and fire other dietitians,
Many hospitals, prisons, retirement residences, airlines and oversight of support staff.
and corporations hire commercial food service com- Sometimes the Food-Service-Company Dietitian
panies to prepare and deliver packaged meals or run approaches an institution when he or she knows that
their kitchens, cook, make up patient or client trays, company wants to improve its dietary program or
supply cafeterias, and basically manage the human change from in-house cooking to outside food-service
resources segment of hiring, training, and firing food- sources, or simply cold-calls on the chance of getting
service employees. Other hospitals and institutions a foot in the door to replace the current food service
actually run their own food service and have in-house company. Such a decision on the part of the institution
dietitians and chefs who oversee kitchen staff that is often dictated by finances, so in that case the dietitian
cook from scratch and deliver trays to patients and helps to convince the relevant administrators that his or
clients. her food-service company can deliver better and more
An executive dietitian or Food-Service-Company nutritious food at lower cost than another company can
Dietitian helps create a desirable and healthy food plan or than the institution spends to cook in-house.
for an institution and then actually goes out and sells In order to develop an appropriate plan proposal,
the plan to the institution as part of a marketing team. the Food Service Company Dietitian will often meet
The program they try to sell includes management, with nursing leaders or other executives, physicians,
research to improve dietary programs, oversight and kitchen and dining room managers, and possibly a
Duties: Teaches athletes, groups of athletes, coaches, and Sports Health Director
teams about good nutrition in general, and specifically
to fuel bodies for particular sports and expenditures Sports Nutritionist
of energy; teaches athletes how to use nutrition to
improve their performance; translates the latest sci-
Nutrition Intern
entific nutritional information to practical advice for
athletes; helps malnourished athletes (including junk
food addicts) improve their diets for better health,
performance, or to gain or lose weight; advises injured a mandatory internship, and registration with the
athletes on how to alter their diets to stay healthy and American Dietetic Association or a master’s degree
not gain weight while not training; provides nutrition in nutrition or exercise physiology from an accred-
education for health and wellness programs, athletic ited university
teams, and community groups; keeps up to date on Experience—Two years’ experience in nutrition
skills and professional knowledge to best serve clients; counseling, preferably with emphasis on sports
develops healthy menus for “team tables” nutrition; experience working with children, teens,
Alternate Title(s): Sports Dietitian; Team Nutritionist or any other age group to learn good communi-
or Dietitian; Trainer cation across generations; experience with school
Salary Range: $25,000 to $70,000 teams as a nutritional aide, adviser, or trainer
Employment Prospects: Good and improving Special Skills and Personality Traits—Great com-
Advancement Prospects: Good munication and counseling skills; self-motivation
Best Geographical Location(s): Throughout North and the ability to work independently; good time
America where there are school sports teams or management and organizational skills; good com-
other sports competitors, serious athletics from puter skills; knowledge and passion for food ser-
swimming to long-distance running, or any other vice quality and safety; ability to persuade athletes
sports activities including race car driving and others to change their dietary habits to improve
Prerequisites: their skills; knowledge of regional foods that athletes
Education and Training—Bachelor’s degree in may have eaten all their lives that may or may not be
clinical nutrition, kinesiology, or food and nutrition, healthy for their current purposes
Duties: Consults with clients on what they can Owner or Media Services Director
achieve with a Web site and blog, or through
Facebook and Twitter and other social media to
Webmaster and Social Media Director,
appeal to and communicate with a larger public Culinary Business
and increase business; designs Web site or blog or
both; teaches pertinent people at the client busi-
ness how to operate and update the Web site, blog, Technician, IT expert
or Facebook page; possibly sets up sales order
mechanisms such as a “shopping cart” on a Web
site or blog; creates electronic social network of
ever-expanding “friends” who will know more and ing from self-taught to high school, community and
communicate with one another about the culinary junior colleges, extension classes, to undergraduate
or wine business to graduate degrees in communications or computer
Alternate Title(s): Web Designer; Web Consultant; science
Social Media Consultant Experience—Work for a busy Web designer or with
Salary Range: $34,000 to $150,000 or more annually, friends or a marketing director of a food establish-
with hourly fees from $90 to $200 ment or winery
Employment Prospects: Excellent Special Skills and Personality Traits—Knowl-
Advancement Prospects: Very good edge of the sophisticated computer programs and
Best Geographical Location(s): Big cities where there willingness to constantly check the latest develop-
are sophisticated restaurants, nearby wine regions, ments; ability to work mostly alone but get along
and almost anywhere, and food and wine–related with others; excitement at working in the food or
Web design opportunities around the world, which wine worlds; enjoyment of net spying on competing
can be accomplished from one’s or home food or wine businesses; ability to keep up on latest
Prerequisites: design and marketing theories and techniques; love
Education or Training—Computer and social net- of graphic arts and design; patience with clients who
work device training from all sorts of sources, rang- are not net-savvy; and excellent computer skills
Position Description low cost. The only real cost is the Webmaster and Social
All culinary businesses need some sort of Web presence Media Director.
these days, including farmers, restaurants, chefs, food In-house webmasters often work in the market-
packagers, food and wine magazines, and food distribu- ing department, with more complicated parts of Web
tors, to say nothing of wineries and wine brokers. Local, development farmed out to outside consultants. Out-
national, and international culinary organizations also side freelance Web consultants can work for several
need Web sites and blogs, and all of the above either have clients and don’t have to work in the culinary business
or are having someone develop social networking capa- every day. They may need good “work-from-home”
bilities via Facebook or Twitter. Restaurants, farmers’ skills as they may run a business from their home office
markets, cooking schools, culinary travel consultants, or bedroom—which may be the same room.
and wineries all can advertise their events and schedules Some webmasters will also set up blogs for the client
and can book reservations with credit cards online. to encourage interactive conversations among consum-
All of these methods are highly efficient ways to ers, or will set up a blog instead of a Web site. To get
communicate and expand exposure of a food entity at the Web site, blog, or Facebook profile development
Duties: Designs Web sites and online catalogs of kitch- Owner/Client of Business
enware, menus, books, and other products; works
with the client to define and refine the message he Online Culinary Catalog Designer
or she wants to convey and what the company wants
to accomplish; prepares sample layouts with graphics,
colors, merchandise and a “checkout” or “buy now” Graphic Designer or IT technician
feature; works with the client’s merchandise, and mar-
keting managers; chooses and installs appropriate soft-
ware and hardware at the company; keeps up to date
Experience—Any and all computer experience and
on the latest pertinent programs; trains staff on how to
graphic design, and some experience working with
fulfill catalog orders, making sure the warehouse has
merchandise suppliers and their marketing teams
stock of or access to the merchandise; remains available
Special Skills and Personality Traits—Ability to
for updating, troubleshooting, and training of staff
work mostly alone but able to communicate with
Alternate Title(s): Web Designer; Catalog Programmer
marketing departments and merchandise producers;
Salary Range: $35,000 to $100,000 annually, or $20 to
creativity, with new ideas for online appeal; knowl-
$200 per hour
edge of merchandise groupings and the psychology
Employment Prospects: Excellent
of colors, sales, and graphic design
Advancement Prospects: Good
Best Geographical Location(s): Anywhere
Prerequisites:
Education or Training—Constantly updated com-
puter training; graphic design courses; work experi-
ence with online or print catalog designer
Position Description merchandise they want to sell and how much of it,
Online culinary catalogs sell a variety of products how wide or broad an appeal they want to project,
and often specialize in certain fields. Some sell cook- and whether the business that could be created with
ing school courses or culinary tours, while others sell an online catalog can be backed up with existing or
organic foods, cookware, cookbooks, recipes, or all warehoused merchandise. Some online catalogs actu-
of the above combined with aprons, pans, and even ally function to determine what quantities of an item
kitchen garden equipment and seeds. should be manufactured according to the orders that
Some online catalogs present all of the cookware come in.
and merchandise created in the name of a television Ultimately, the designer creates Web sites and online
superstar chef and project a specialized image of the catalogs of kitchenware, menus, books, and other prod-
salesperson or chef, while others pull together cook- ucts; works with the client to define and refine the mes-
ware of a special interest, such as clay pots or antique sage he or she wants to convey and what the company
utensils, depending upon the client’s interest, store, tele- wants to accomplish.
vision program, or goals. They also need to decide what kind of a “checkout”
Initially, an Online Culinary Catalog Designer or “buy now” feature the client wants, and whether the
meets with the clients and their marketing and mer- client wants payment through an online service, through
chandizing managers if they have them. Together they credit cards, or through offering to send paper bills to
figure out what the clients’ goals are, what kind of customers reticent to give out credit card information.
Duties: Guides authors and writers to perfect their book Agency Owner
proposals, advising on proposal design and content;
usually has a representation contract with writer; Literary Agent
tries to connect the food writer with best food editor
for him or her at the publishing house most likely to
Agent Assistant/Editorial Assistant
take the book; presents the proposal and sells it to
one or more editors; compares offers if there is more
than one and discusses pluses and minuses with the
writer; negotiates for better money and conditions of
languages and literature; internship in publishing
contract than those initially offered; encourages and
houses to understand how the business works and
nudges writer through the book writing process
to make contacts that carry through to wherever in
Alternate Title(s): Agent; Book Agent; Representative
publishing the contact moves
Salary Range: $10,000 to $100,000+; 15 percent of all
Experience—Work with publishers and editors or
earnings (including advance and royalties) of each
have fabulous contacts with them
book, sometimes including foreign and electronic
Special Skills and Personality Traits—Skills at
rights
mentoring writers; picking winners among manu-
Employment Prospects: Limited
scripts and authors; love of gossip and the musical
Advancement Prospects: Fair
chairs qualities of publishing houses; appreciation
Best Geographical Location(s): Agents work from
for language; love of food and appreciation for
anywhere in the world, but New York, Boston, and
different approaches to food, recipes, and food
the San Francisco Bay area are publishing centers
culture
Prerequisites:
Education or Training—Bachelor’s degree in liberal
arts, English, creative writing, journalism, or other
Duties: Works with photographer, author, art direc- Art Director; Producer
tor, editors, and directors to plan food to be photo-
graphed; shops for the food; cooks or arranges food Food Stylist
for the shoot; provides props for the shoot along
with any extra equipment from tables to umbrellas
Stylist’s Assistant; Graphic Artist
to the guests for television, movies, blogs, Web sites,
slick magazines, and newspapers
Alternate Title(s): Photographer
Salary Range: $25,000 to $150,000 annually or $450 to
$1,000 per day; possibly more still, print, television, or movie photography or
Employment Prospects: Limited filming
Advancement Prospects: Limited Experience—Work as a chef for restaurants, cater-
Best Geographical Location(s): Anywhere or in urban ers, or cooking schools
or wine areas where major food and wine publica- Special Skills and Personality Traits—Artistic
tions are located or where television programs and flair; knowledge of colors and tricks for how to
movies are produced fake them; patience and precision; physical stam-
Prerequisites: ina to stand for long hours; knowledge of other
Education or Training—Culinary training; study tricks of the trade; constant alertness and focus
at a culinary school; photographic training in on the job
Position Description might work consistently with each other if they work
Food Stylists combine visual art and design with culi- well together and are successful. Alternatively, the pho-
nary art and science to cook, arrange, and display food tographer might be full-time staff on a publication or
for photos, video, movies, brochures, blogs, and Web with a television show production company and hire
sites. This may involve television commercials, stars’ the Food Stylist as a freelancer.
guest appearances on news or reality shows, photo When a job is contracted, the Food Stylist confers
shoots for cereal boxes, kitchen or buffet scenes for with the photographer and designer and then purchases
movies, cookbook illustrations, dramatic dining scenes, the food, cooks it, arranges it, and sees through the whole
display art for magazines and newspapers or blogs and session until the entire shoot is complete. Food Stylists do
Web sites, print catalogs for cookware stores, and even not just simply cook what is in a recipe. They often have
for stand-up cardboard display racks. to find unusual ingredients that might not even be in the
Sometimes the Food Stylist, and even some cook- recipe but will enhance the appearance of the food.
book authors, shop for the food to be used in a pho- In styling food for photography, the look of the food
tographic shoot and prepare it only as well-cooked as is much more important than its true taste, and a Food
absolutely necessary, color ingredients to enhance their Stylist needs to know tricks to highlight the food as
appearance, and arrange the food in the most advanta- subject matter. Some of these tricks include using heavy
geous way possible to maximize or minimize light and cream instead of milk on cereal, adding powdered aspi-
color to make the product even more appealing than it rin to make champagne fizz more, and putting red lip-
may be in real life. stick on less-than-perfect strawberries.
Food Stylists work with photographers and there- Food Stylists work long, rigorous days (10 to 12
fore need to keep up good relations with them, as well hours) when they work, often creating the same dish
as with art directors and layout and set designers. Some over and over to get just the right light, color, and
photographers hire Food Stylists directly, so the two texture relationships that the photographer or director
Duties: Creates recipes for chefs, cookbooks, food Test Kitchen Manager; Freelance
packagers, or culinary equipment companies; devel-
ops specific dishes; adapts existing recipes by add- Recipe Developer
ing ingredients and changing procedures; writes and
publishes cookbooks and newspaper stories; con-
Assistant Cook
sults for publishers, television shows, and movies;
develops recipes for food advertising, from package
exteriors to pamphlets, food shows, and blogs
Alternate Title(s): Product Consultant; Chef
Experience—Cooking in a restaurant or for a
Salary Range: $25,000 to $70,000; higher if well-known
caterer; working for publications, preferably in food,
in industry
either writing or testing; working for a freelance
Employment Prospects: Good, especially as assistant
food consultant, food stylist, or chef
or other entry-level position
Special Skills and Personality Traits—Great writ-
Advancement Prospects: Good
ing and communication skills; ability to juggle writ-
Best Geographical Location(s): Urban areas or where
ing and cooking under pressure; ability to assume
magazines are published, or where large food prod-
voice of publication or company for which you
uct companies need to develop or test recipes; any-
work; self-motivation and enjoyment of experimen-
where for freelance work
tation; ability to keep good records; flexibility; abil-
Prerequisites:
ity to get along with people in other departments
Education or Training—A degree from a culinary
or make good relationships with chefs, publishers,
school or accredited cooking program or a college
editors, and producers so that they ask you back to
degree in nutrition, home economics, or food sci-
do more work
ence; knowledge of varied ingredients
Position Description kitchen when the food company can’t afford to have
Food producing and packaging companies all have a full-time person or its own kitchen. Hence, a well-
Recipe Developers who work in test kitchens to create equipped freelance recipe consultant can do well.
recipes using the company’s products. In fact, some Recipe Developers create the best looking foods pos-
hire Recipe Developers and food chemists to create sible that include a company’s products so that a food
the recipes that sometimes become the food products stylist or photographer can reproduce the dish or food
themselves. and use the image to sell the product. They also develop
Food, gardening, and other lifestyle magazines hire recipes for cereal boxes, frozen food packages, blender
Recipe Developers to come up with new recipes and manufacturers, flour and sugar bags and boxes, or even
perfect them in the company’s test kitchen. In these to sell artichokes and olive oil.
cases, the Recipe Developer will either have to write the Recipe Developers need to be able to look ahead and
recipes or work with a recipe writer to present a recipe project themselves into their audience’s or the consum-
the public can actually understand. er’s life to imagine what that person is looking for, what
Some public relations firms that specialize in mar- will attract consumer’s eye in a marketplace, and what
keting foods, food products, and the packaging of food- will seduce the consumer into buying one particular
related merchandise have Recipe Developers to create product over another. Thus, a Recipe Developer has to
food images in the firm’s test kitchen. be up to date on food trends and in some cases set food
Smaller food producers might retain a Recipe trends by making recipes and foods irresistible. At the
Developer who has his or her own locally certified test same time, the Recipe Developer has to consider cost,
Position Description Many food magazines use their own test kitchens,
After a recipe developer delivers what he or she thinks is although with expenses rising and profits dropping,
the perfect recipe or formula, Recipe Testers try out the several are soliciting volunteer Recipe Testers on their
recipe to find out if and how it works, with the ultimate Web sites and via e-mail.
goal of making sure the recipe developer’s instructors When a recipe is designed to use a particular prod-
produce what he or she thinks it does or if it matches uct, say for a food manufacturer, the recipe might call
photos someone wants to use on food packages, in by name for other ingredients produced by the same
magazines, in newspapers, or on blogs and Web sites. company. Recipe Testers have to make sure all of those
Whether working in a fully equipped professional ingredients are available to home cooks in the regional
test kitchen or at home, a Recipe Tester tries the recipe, market where the product will be distributed, or nation-
sometimes several times, to make it work for the home wide if that is pertinent.
cook, who is usually the target market. If one writes about food for a newspaper or maga-
Sometimes recipes don’t work due to altitude of zine, or even about wine where recipes are included,
cooking, ingredient conflicts or quantities, ingredient one will either test recipes or the publication will test
omissions, overcooking or undercooking, or simply them in their test kitchen. Travel guide authors who
errors in the direction. include recipes also need to either test recipes submit-
Cookbook authors sometimes look to friends they ted, adjust the formulas, make many calls to straighten
know can cook to test recipes, or to an online chat room out confusion on quantities, or hire someone else to test
with which they are familiar to find Recipe Testers. In recipes.
many such cases, volunteers are all too happy to some- Recipe Testers need to be honest and brave enough
how contribute to an author’s efforts, and may receive to subtly tell chefs, authors, and recipe developers that
no payment besides fun, or they may get a copy of the their work might be imperfect by asking picky little
cookbook once the book is published. questions. Testers must point out when something is
APPENDIX I 253
APPENDIX I 255
APPENDIX I 257
APPENDIX I 259
APPENDIX I 261
APPENDIX I 263
APPENDIX I 265
APPENDIX I 267
APPENDIX I 269
Appendix I 271
Milwaukee Area Technical Nicolet Area Technical College Waukesha County Technical
College 5364 College Drive College
700 West State Street Rhinelander, WI 54501 800 Main Street
Milwaukee, WI 53233 Phone: (715) 365-4410 Pewaukee, WI 53072
Phone: (414) 297-6000 http://www.nicoletcollege.edu Phone: (262) 691-5566
E-mail: info@matc.edu E-mail: tgraham@wctc.edu
http://www.matc.edu Southwest Wisconsin Technical http://wctc.edu
College
Moraine Park Technical College 1800 Bronson Boulevard
235 North National Avenue Fennimore, WI 53809
Fond du Lac, WI 54935 Phone: (800) 362-3322
APPENDIX I 273
APPENDIX II 275
AIB Research Technical Bulletin pictures and instructions, Provides techniques and
AIB International, Inc. information about tools and contemporary topics for
1213 Bakers Way materials, and reviews of new professionals, students, and
P.O. Box 3999 products. consumers.
Manhattan, KS 66505-3999
Phone: (785) 537-4750 American Herb Association Art of Eating
Fax: (785) 537-1493 Quarterly Newsletter P.O. Box 242
E-mail: techbulletins@aibonline.org P.O. Box 1673 Peacham, VT 05862
http://www.aibonline.org Nevada City, CA 95959 Phone: (800) 495-3944
Bimonthly bulletin. Subscriptions: Phone: (530) 265-9552 E-mail: mail@artofeating.com
$20 to $220, may order print http://www.ahaherb.com http://www.artofeating.com
subscriptions, individual Quarterly newsletter. Included Quarterly newsletter. Subscriptions:
bulletins or a complete online in AHA membership at $20/ $48/year. There is no advertising.
archive. Published by AIB’s year. Also online. Reports on Along with in-depth articles,
research department staff and scientific studies, new books, there are recipes, letters, a wine
guest contributors. Topics international herb news, legal review, restaurant reviews, book
range from bakery ingredients, and environmental issues, and reviews, and more.
products, and operations to pest national and international herb-
control and other operation and related events. Baking Innovations Newsletter
food safety issues. Lallemand Inc.
American Vegan magazine 1620 Préfontaine
All About Beer Magazine P.O. Box 369 Montreal, QC H1W 2N8
501 Washington Street Malaga, NJ 08328 Canada
Suite H Phone: (856) 694-2887 Phone: (514) 522-2133
Durham, NC 27701 Fax: (856) 694-2288 Fax: (514) 522-2884
Phone: (919) 530-8150 or customer http://www.americanvegan.org E-mail: info@lallemand.com
service: (800) 999-9718 Quarterly magazine published by http://www.lallemand.com
Fax: (919) 530-8160 the American Vegan Society. Available online at no charge. A
E-mail: editor@allaboutbeer.com Subscription included in the new series of publications about
http://allaboutbeer.com $20/year membership fee ($10 innovations in the baker’s yeast
Bimonthly magazine. Subscriptions: for students/low income). market. Available in French.
$19.99/year. American beer Includes information about
magazine featuring articles living a vegan lifestyle. The Baking Sheet Newsletter
about beer, brewing beer, and King Arthur Flour
beer news. Some articles also Art Culinaire 58 Billings Farm Road
available online. 40 Mills Street White River Junction, VT 05001
Morristown, NJ 07960 Phone: (800) 827-6836
American Cake Decorating Phone: (973) 993-5500 or (800) SO- Fax: (800) 343-3002
2594 Rice Street TASTY http://www.kingarthurflour.com
Saint Paul, MN 55113 Fax: (973) 993-8779 Bimonthly publication.
Phone: (651) 293-1544 E-mail: info@ Subscriptions: $21.95/year.
http://www. ArtCulinaireMagazine.com Includes baking with kids of
americancakedecorating.com http://www.getartc.com all ages, recipe makeovers, and
Bimonthly magazine. Subscriptions: Quarterly hardcover magazine. baking ideas. Online newsletter
$28.00/year. Provides detailed Subscriptions: $59.00/year. also available.
APPENDIX IV 285
APPENDIX IV 287
APPENDIX IV 289
Appendix IV 291
APPENDIX IV 293
INDEX 295
INDEX 297