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DIAGNOSTIC TESTER Instruction manual

Diagnostic tester

Instruction Manual
ENGLISH

Prepared by: Sylwester Czupryna


Approved by: Sebastian Żur
ElproSys Sp. z o.o.
ul. Tarnogórska 140
44-102 Gliwice

©ElproSys 1
April, 2022 − Rev. 3.4
DIAGNOSTIC TESTER Instruction manual
1. TABLE OF CONTENTS

1. Table of contents ......................................................................................................................... 2


2. Safety principles and rules .......................................................................................................... 3
3. Preliminaries................................................................................................................................ 4
4. The first USE ................................................................................................................................ 5
1. Activation .................................................................................................................................... 5

2. Registration ................................................................................................................................. 5

5. DiagProg4 - description ............................................................................................................... 6


6. Multi-touch screen ...................................................................................................................... 6
7. Text and value entry .................................................................................................................... 7
8. Signaling leds ............................................................................................................................... 9
9. Buttons ........................................................................................................................................ 9
10. SetUP - description of functions ............................................................................................... 11
11. Tools - description of functions ................................................................................................ 13
12. Power supply ............................................................................................................................. 15
13. Memory card ............................................................................................................................. 16
14. WiFi connection ......................................................................................................................... 17
15. Light sensor ............................................................................................................................... 17
16. DiagProg4 connection with PC (USB) ........................................................................................ 17
17. DISPLAY FIRMWARE UPDATE .................................................................................................... 18
18. RESTART DIAGPROG4 ................................................................................................................ 18
19. DIAGPROG4 MANAGER ............................................................................................................. 19
20. DIAGPROG4 TEST....................................................................................................................... 20
21. TECHNICAL DATA ....................................................................................................................... 21
22. System connector features ....................................................................................................... 22
23. Compliance with standards ....................................................................................................... 23
24. TECHNICAL SUPPORT................................................................................................................. 24
25. Warranty.......................................................................................................................................... 25
26. Certificates...................................................................................................................................... 26

©ElproSys 2
April, 2022 − Rev. 3.4
DIAGNOSTIC TESTER Instruction manual
Thank you...
Thank you for your trust and for choosing ElproSys products.
2. SAFETY PRINCIPLES AND RULES
 Read this manual thoroughly before the first use of the device. Failure to comply with safety
regulations contained in this instruction manual may result in loss of warranty.
 Only cables provided or sold by ElproSys company must be used.
 The device must be protected from the rain, moisture and sunlight.
 The device is not intended for use by people (including children) with compromised mental,
physical, sensory capacities or with insufficient experience or knowledge unless closely supervised
and instructed by a person responsible for their safety.
 When using electrical equipment, ALWAYS comply with basic safety precautions.
 The device should not be used for any other purposes than those specified in this manual.
 Only authorized service center can service the unit. The warranty does not cover damages caused
by improper exploitation of the unit, failure to comply with this manual, unauthorized alterations
or repair carried out by an unauthorized person. Before cleaning, repairing or any maintenance
work, ALWAYS disconnect the unit from the power supply.
 The device is intended for use both indoors and outdoors.
 The device should not be exposed to excessive smoke or dust.
 Do not touch the screen with a sharp object, doing so may result in malfunction or damage.
 In case of a chipped or cracked touch screen, do not use the device. Any damages to the glass
screen resulting from improper handling will exclude any warranty.
 The device should be cleaned with a dry and soft cloth. Do not clean the device by spraying
or immersing in water.
 Disconnect the unit from the power supply before cleaning the unit or any of its part.

ATTENTION
This manual does not take into account local regulations. The user is solely responsible for the
compliance with the local regulations.

ATTENTION
Any repair work must be carried out by ElproSys company or its authorized dealer. Failure to
comply with it may result in loss of warranty.

ATTENTION
Please store this instruction manual in a safe place. If the device is passed on to another user
this manual should also be provided.

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3. PRELIMINARIES

Device inspection – TRANSPORT


After receiving the device make sure that it is intact and that all accessories are in place. Supplied
accessories may differ depending on the purchased software package. In case of any damage do not
use the device, but immediately contact ElproSys company or its authorized representative.

Switching on and off the device


DiagProg4 device does not have a switch. In order to switch on / off the device power cable should
be connected / disconnected.

Auto Power off


Device, will automatically switch off after 1 hour if not used. If required it can be changed to 2 or 3
hours.

Contact – Customer Service


In case of any problems with DiagProg4, please contact an authorised representative or ElproSys
company directly. Please provide serial number of the device when contacting the company. Serial
number can be found on the nameplate, at the back of the unit.

DiagProg4 Diagnostic tester – Nameplate with serial number


Serial number on the photo above is "0035BE"

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DIAGNOSTIC TESTER Instruction manual
4. THE FIRST USE
DiagProg4 delivered to the client remains inactive and is a demo version. In order for the device
to be fully active please complete the following steps.

1. Activation
AUTOMATIC ACTIVATION
In order to activate DiagProg4 connect the device to WIFI network a select from DP4 menu:
SETUP → DOWNLOAD UPDATE/ACTIVATION

Device will automatically check for new updates/ activations on the company server and download
it on microSD card. If download succeed device will be automatically restarted.

MANUAL ACTIVATION

In order to activate DiagProg4 manually activation file (with *.dpp extension) received directly from
ElproSys company or its representative must be uploaded to the device.

2. Registration
DiagProg4 device can be registered using DIAGPROG4 MANAGER PC tool. It can be downloaded free
of charge from manufacturers website.

System requirements:
Operating system: Windows Vista, Windows 7, Windows 8, Windows 10.
RAM: 1 GB (Recommended)
Free disk space: At least 2 GB (Recommended)
Software requirements: .Net Framework 4.5 or above

ATTENTION
Submitted registration data is stored in DiagProg4. Submitted data is entered permanently - it can’t
be edited or altered. Stored data can only be altered by ElproSys employee or an authorised
representative.

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DIAGNOSTIC TESTER Instruction manual
5. DIAGPROG4 - DESCRIPTION
Please find below some information about DiagProg4 that will help familiarise with the product.

Table 1 - Display - technical parameters


TECHNICAL PARAMETERS
Dimensions 7’ (165 mm x 104.44 mm x 6.76 mm)
Display type TFT
Backlight LED
Control options Touch
Type Colour (262 thousands of colours)
Resolution 800 x 480 px
Brightness 500 cd/m²
Temperature Range -20 do +55 °C

6. MULTI-TOUCH SCREEN
Tapping, pressing with fingers — Few simple gestures is enough to fully use all the programs in the
device.

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7. TEXT AND VALUE ENTRY
DiagProg4 allows to enter text and numeric values according to the nature of the activities.

1. Text input is done using alphanumeric keypad.

Delete entered text

Start of a new line

Distance between characters

2. Numeric value input is done using numeric keypad.

Delete entered value

Confirm entered value

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*Above screenshots and colours of the device may differ from the actual product.

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DIAGNOSTIC TESTER Instruction manual
8. SIGNALING LEDS
POWER Red light indicates that the unit is connected to the power supply.
NETWORK Indicates WiFi network connection.

9. BUTTONS
Most buttons in DiagProg4 are virtual buttons on the display. Actual buttons „Top”, „Bottom”,
„Accept” and „Cancel” are located on the cover of the device.

Table 2 - Navigation buttons (on the cover)


BUTTON FUNCTION

„Top/Front” button Button that allows to move upwards in the menu

„Accept” button Button that allows user to confirm

„Bottom/Back”
Button that allows to move downwards in the menu
button
„Cancel/Return” Button that allows the user to cancel or return to previous
button function in the menu

In addition buttons may change its usage. In that case, information will be displayed on the screen.

Table 3 – Function buttons


BUTTON FUNCTION
CAR Button - selection of cars/trucks

BIKE Button – selection of motorcycles


Button – selection of special purpose vehicles (agricultural
OTHERS machinery, construction machinery, snowmobiles) and
others.

SETUP Button for changing settings in DiagProg4.

TOOLS Button for running tools functions in DiagProg4.

Displays information about DiagProg4 such as model number


INFO
and version.

VIN Button – allows to read the VIN number of the car

SPECIAL Button for running special functions.

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DIAGNOSTIC TESTER Instruction manual
Table 4 – Internal menu buttons

BUTTON FUNCTION
Enables to run diagnostic options e.g. read and clear
Diagnostics
trouble codes DTC, service, module identification.
Allows to make changes in service inspection (e.g. oil
Services – advanced editing
change service).
Odometer/ Hourmeter Reading and writing new km values/ motohours in
programming modules.
Enables to read/program PIN code of the vehicle, it
Immobilizer
allows to program keys.

Clear crash data Allows to clear accident data in Airbag modules

Read/Write EEPROM Allows to read and write full EEPROM content

Read/Write FLASH Enables to read and write full FLASH content

Advanced diagnostic Programing modules at the advanced level


functions

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10. SETUP - DESCRIPTION OF FUNCTIONS

FUNCTION DESCRIPTION
Sending limits from device. Provides access to all data
ACTIVE TECHNICAL SUPPORT
sent automatically to seek active technical support
Restoring to factory settings of the device once
DEFAULT SETTINGS
initially used
DOWNLOAD UPDATE/ ACTIVATION Allows user to check for new updates/ activations

INFORMATION Information about DiagProg4


Menu language selection: Polish, English, German,
LANGUAGE
French, Italian, Spanish, Portuguese, Brazilian
File synchronisation between device and files on the
MAINTENANCE
server
OBDII/VOLTAGE TEST SETTINGS Enables power supply to module
Settings for:
- Key beep
OTHER SETTINGS - Screen saver
- Contrast
- Brightness
POWER SAVING Enables / disables the screen saver
Enables / disables the PIN code to unlock the device
SECURITY
(Personal Identification Number)
TESTS Tests available for the user
WIFI SETTINGS WIFI settings modification

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1. Submenu INFORMATION

FUNCTION DESCRIPTION
Information about DiagProg4 owner, serial number
ABOUT DIAGPROG4
of the device, current software version.
Number required to register to customer zone
CONTROL NUMBER
on www.diagprog4.com website
DATE/TIME Automatic information about date, time

ATTENTION
DiagProg4 shows Central European Time (UTC+1). Time and date may be incorrect while
staying in different time zones.

DEVICE LIMITS Information about DiagProg4 time lock


AGREEMENT OF USE Information about DiagProg4 agreement of use
IMPORT DP3 LICENSES Enables transfer license from DiagProg3 to DiagProg4
OPEN-SOURCE LICENSE Information about open – source license

2. Submenu TESTS

FUNCTION DESCRIPTION
EXTERNAL INTERFACE TEST External interface test
CHECK SDHC CARD FAT32 SYSTEM Checking SDHC card integrity with FAT32 system

ATTENTION
If new SDHC card is used it has to be formatted in FAT32 format. Otherwise SDHC card will not
be detected by the device and it will not be used.

MULTIPLEX TEST
Multiplex test

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11. TOOLS - DESCRIPTION OF FUNCTIONS

FUNCTION DESCRIPTION
CAN ANALYZER (Internal use only) Programs For Internal Use Only
CAN PLAYER (Internal use only) Programs For Internal Use Only
CAN TERMINATION CONTROL Enables/ disables High Speed CAN Termination
DOWNLOAD UPDATE/ ACTIVATION Allows user to check for new updates/
activations
EEPROM PROGRAMMER Write EEPROM memory
EXTERNAL UNIT POWER Power supply connection to the module
HEXEDITOR File editing in hexadecimal system
J1850 ANALYZER (Internal use only) Programs For Internal Use Only
K-L ANALYZER (Internal use only) Programs For Internal Use Only
MICROCONTROLLER PROGRAMMER Write FLASH + EEPROM
Immediate restart in order to reload operating
RESTART DIAGPROG4
system
RESTORE THE BACKUP MODULE Restore backup file saved on SD card

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SENDING LOG FILE Send *.LOG file to ElproSys server for technical
support

SUPPORT SCRIPT Runs support script prepared for user by


technical support team

UDS COMMUNICATION CONTROL Enables/ disables UDS communication

UNIT CALCULATOR Enables metric conversion

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12. POWER SUPPLY
Recommended power supply voltage for the device is 12V. Power supply socket is located in the
upper right corner of the unit.

Table 5 – Basic power supply specifications


DESCRIPTION
Recommended power supply voltage 12VDC
Permissible power supply voltage range 8 – 18VDC
Maximum current consumption
2A
(without supported devices)
Thickness of the socket pin 2,10 x 5,50 mm
Polarisation of the plug/socket (+) inside

For more detailed information on power supply please go to “Technical data” section on page 21

Picture below shows correct power supply connection to DiagProg4 together with programming
module / odometer while working on a workbench.

Pictures show INCORRECT power supply connection to DiagProg4 while programming module /
odometer when working on a workbench.

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13. MEMORY CARD
DiagProg4 supports microSDHCTM memory cards with the capacity of a minimum 4GB and up
to 32GB. It is recommended to use only memory card provided by ElproSys or its authorized dealer.
The use of different memory card may result in loss or damage of stored data.

In order to insert memory card:


Memory card socket is located at the bottom of the device as shown on the photo below. Insert
memory card into the slot, ensuring that the gold contacts are facing upwards and close the lid on
the slot.

Before using the machine for the first time SDHC card has to be formatted with FAT32 system

ATTENTION
If new SDHC card is used it has to be formatted in FAT32 system. Otherwise SDHC card will not
be detected by the device and it will not be used.

ATTENTION
ElproSys company is not liable for losses resulting from misuse of the damaged memory card
including loss of data.

WARNING
It is not recommended to insert or remove memory card while DiagProg4 is still switched on.
Otherwise memory card and data stored on the card may get damaged.

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14. WIFI CONNECTION
Wi-Fi function enables to connect to Wi-Fi network access point and provides Internet access. Wi-Fi
network provides fast Internet access within the range of a wireless access point. Information about
selected WiFi network is stored on SDHC card. Information will not be saved if SDHC card is not
inserted.

This device uses non-harmonized frequency and is intended for use in all European countries.

15. LIGHT SENSOR


Ambient light sensor allows to automatically adjust operating parameters of the display ensuring its
optimal performance and comfort.

16. DIAGPROG4 CONNECTION WITH PC (USB)


In order to connect DiagProg4 to a PC ( configuration) cable with mini USB plug and maximum length
of 1.5 m should be used.

Once connected to a PC DiagProg4 is automatically detected by PC operating system.

WARNING
Do not disconnect USB cable if DiagProg4 device is still connected to a PC.

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17. DISPLAY FIRMWARE UPDATE
Display firmware update is downloaded automatically.
User has to select from DP4 menu:
SETUP → OTHER SETTINGS → TFT Update

Estimated installation time : around 1 minute

IMPORTANT: Do not turn off power supply before finishing update.

After successful firmware update icon will no longer be displayed on the screen.

18. RESTART DIAGPROG4


If the device screen does not respond to touch, it is possible to restart it to restore its efficiency.
Press and hold buttons - up and - cancel for at least 3 seconds to restart DiagProg4 device.

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19. DIAGPROG4 MANAGER
DIAGPROG4 MANAGER – PC tool
DIAGPROG4 MANAGER connects DiagProg4 with PC, allowing data synchronisation between devices.
Software used to manage device using PC.

DiagProg4 connection with PC:


It is required to use mini USB cable supplied by manufacturer in order to connect DiagProg4 with PC.
DiagProg4 should be connected to an additional power source.

Software update Use this option to download latest update and


activations from Elprosys server.

File synchronization Use this option to download necessary data files


(BSI, Flash, etc.) from Elprosys server

Technical support Use this option to send data - like LOG file,
activation status etc. required to seek technical
support
MicroSD card manager Use this option to view memory card data

Info about DiagProg4 Use this option to view device details

Info about DiagProg4 Manager Use this option to view information about
DiagProg4 Manager

System requirements:
Operating system: Windows Vista, Windows 7, Windows 8, Windows 10.
RAM: 1 GB (Recommended)
Free disk space: At least 2 GB (Recommended)
Software requirements: .Net Framework 4.5 or above

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20. DIAGPROG4 TEST
EXTERNAL INTERFACE TEST

Diagprog4 user can use professional tester in order to test I/O lines. It can easily check its proper
functioning.
In order to do that please connect tester to system connector and also connect power supply.

Select following option from DP4 menu:


SETUP → TESTS → EXTERNAL INTERFACE TEST

The final stage of the test is shortened or extended report of protocols from measurements
and a summary with recommended further actions.

In case of any error while performing an external interface test we recommend


contacting an Elprosys representative or company directly.

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21. TECHNICAL DATA
POWER SUPPLY
RECOMMENDED POWER SUPPLY
12VDC
VOLTAGE
POWER SUPPLY OUTPUT CURRENT 5-8A (with anti-overload restriction)
PERMISSIBLE POWER SUPPLY
8-18VDC
VOLTAGE RANGE
MAXIMUM CURRENT
CONSUMPTION
2A
(IN THE PERMISSIBLE POWER
SUPPLY VOLTAGE RANGE)
Device will automatically switch off if power supply voltage
EXCEEDING PERMISSIBLE POWER is higher than 18V. It is recommended to wait a few minutes
SUPPLY VOLTAGE before connecting correct power supply voltage. Device will
be permanently damaged if power supply voltage is higher
than 50V.
OTHER FEATURES:
32 BIT ARM CPU 384 MHz
PROCESSOR / FPGA
CPLD/FPGA with PLL 400 MHz
128MB NOR Flash
RAM MEMORY
128MB DDR400 RAM
MASS STORAGE 8GB MicroSDHC (up to 32GB)
7-inch (165 mm x 104.44 mm x 6.76 mm)
DISPLAY TFT display 800x480 with 262 thousands of colours
Multi-touch screen
Menu in 7 languages - Polish, English, German, French,
LANGUAGES
Spanish, Portuguese and Italian
Three board construction which is affordable solution (easy
CONSTRUCTION
and quick to service)
WIFI IEEE 802.11b/g/n
CONNECTION
USB 2.0 (for configuration)
DIMENSIONS (L x W x H) 176 x 226 x 52 mm
WEIGHT ≈ 650g
TEMPERATURE RANGE -20O C (-4O F)~ +55OC (131O F)
ADDITIONAL FEATURES 3-axis accelerometer, light sensor

EXTERNAL CONNECTORS:
Mini-USB socket For configuration
MicroSD card socket MicroSDHC™ 8GB card (up to 32GB)

D-SUB25 connector used for connecting external devices.


Maximum cable length is 1m.
System connector

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DIAGNOSTIC TESTER Instruction manual
22. SYSTEM CONNECTOR FEATURES
Multifunctional system connector allows to connect with devices supported by the following
interfaces. Only cables provided by ElproSys company or its official distributor should be used.

ATTENTION
The maximum length of the cable connected to the system connector is 1m.

 12 input - output lines with operation speed up to 50 MHz (voltage level 0..5V)
 RS232 interface (voltage level 0..5 V)
 CAN-BUS interface (in accordance with ISO 11898 standard) for low and high speed (HS,LS)
 CAN-BUS interface (GMW3089v2.4 General Motors Corporation specification)
 CCD-BUS interface
 BDLC interface (in accordance with SAE J1850 VPW)
 K-line interface (in accordance with ISO 9141 standard)
 Internet Protocol (DoIP) type interface – ISO 13400
 SPI interface (Master, Slave, 20 Mhz)
 1 analog input (0..15V)
 PWM outputs to generate mileage
 External device powered directly by power supply connected to DiagProg4 power connector
(maximum current consumption from the 8A connector )
 External device powered from the output controlled by the relay (maximum current consumption
from the 8A connector )
 External device powered by regulated voltage 2..5VDC, the output controlled by the relay
(maximum current consumption from the 2A connector )

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23. COMPLIANCE WITH STANDARDS

Wi-Fi CERTIFICATE OF ELECTROMAGNETIC COMPATIBILITY

Certificate No. IC: 8407A-RS9110N1124


MODEL RS9110-N-11-22-04

WiFi manufacturer certificate confirming compliance with electromagnetic compatibility


standards.
Certyfikat Producenta modułu WiFi potwierdzający spełnianie standardów kompatybilności
elektromagnetycznej.

STATEMENT CONCERNING PROHIBITED SUBSTANCES


ElproSys would like to declare, that DiagProg4 device complies with the RoHS Directive
recommendations.

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24. TECHNICAL SUPPORT
In case of any technical problems with DiagProg4 it is recommended to contact an authorised
ElproSys representative or company directly.

In order to solve any problems with the device, technical support can be accessed via
www.diagprog4.com. Please go to Support page.

Technical support can be obtained via e-mail or directly by contacting our representative.

Software update
Updating software to the latest version enables access to the latest functions and critical updates
and this guarantees proper functioning of the device.
Software update can be done automatically by using Wi-Fi connection or SD card.

ATTENTION
Do not switch off the power supply while updating software.

Software update can be completed using dedicated software - DiagProg4 Manager.

File management
PC-Link (USB) between computer and the device allows data transfer from SD card in the device.

File management on micro SD card can be performed using dedicated software -


DiagProg4 Manager.

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25. WARRANTY
The device is covered by 24 month warranty. The repaired product will be shipped back to the
Customer within 14 working days from the date of arriving the item to our facility. The warranty
covers product defects caused by faulty parts and / or manufacturing defects. Latent defects
revealed within the warranty period will be removed free of charge

Manufacturer reserves the right to select either to exchange or repair faulty device.

Legal Notice

User manual has been published by ElproSys company or its authorized dealer/representative.
ElproSys reserves the right to make changes and amendments at any time to this instruction manual
related to the improvement of the equipment. These changes will be included in subsequent editions
of the instruction manual. Screenshots of DiagProg4 device that are presented in this instruction
manual may differ from the actual product.

ElproSys is not liable for the use of the device for other purposes than intended.

All rights reserved.

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26. CERTIFICATES
DECLARATION OF CONFORMITY CE

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RECORD OF CHANGES

Date Author Changes


03.03.2016 Czupryna Sylwester Change in Main screen – software number added
03.03.2016 Czupryna Sylwester New „DIAG” icon replacing „VIN” icon on the main screen
Changes in Setup menu - new positions in menu:
03.03.2016 Czupryna Sylwester - MAINTENANCE
- OBDII/VOLTAGE TEST SETTINGS
Changes in INFORMATION MENU – new positions in menu:
- CONTROL NUMBER
03.03.2016 Czupryna Sylwester - AGREEMENT OF USE
- IMPORT DP3 LICENSES
- OPEN-SOURCE LICENSE
Changes in TOOLS MENU – new positions:
03.03.2016 Czupryna Sylwester - SENDING LOG FILE
- RESTART DIAGPROG4
Editing – Basic power supply parameters, implementation of
07.03.2016 Czupryna Sylwester
the correct DiagProg4 power supply connection manual
08.03.2016 Czupryna Sylwester Change – Declaration of conformity CE
17.01.2017 Czupryna Sylwester Change – Declaration of conformity CE
Change in TOOLS MENU – adding new positions:
- DOWNLOAD UPDATE/ ACTIVATION
03.04.2017 Czupryna Sylwester
- SUPPORT SCRIPT
- UDS COMMUNICATION CONTROL
03.04.2017 Czupryna Sylwester Hardware version is displayed on the main screen.
03.04.2017 Czupryna Sylwester Adding additional language: Brazilian
03.04.2017 Czupryna Sylwester Adding DISPLAY FIRMWARE UPDATE
03.04.2017 Czupryna Sylwester Adding DIAGPROG4 MANAGER – PC tool
17.10.2017 Renkas Jacek Modification of the nameplate image
20.12.2017 Czupryna Sylwester Change – Declaration of conformity CE
01.06.2020 Czupryna Sylwester Update – CERTIFICATE – Safety Regular Production Surveillance
20.11.2020 Czupryna Sylwester Change – Declaration of conformity CE

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