You are on page 1of 402

<div>

<table cellspacing="0" cellpadding="3" rules="all" id="GridView1"


style="background-color:White;border-color:#999999;border-width:1px;border-
style:Inset;border-collapse:collapse;">
<tr>
<td>N&#250;mero de Tel&#233;fono</td><td>Fecha
encuesta</td><td>Hora encuesta</td><td>Id Ipsos</td><td>ESTUDIO</td><td>Fecha
atenci&#243;n</td><td>Hora inicio atenci&#243;n</td><td>Hora fin
atenci&#243;n</td><td>id Entel</td><td>Movil</td><td>Mercado Cliente</td><td>Rut
Ejecutivo</td><td>Tmo Llamada</td><td>ID_TRANS</td><td>ID_Sistema</td><td>Id
Externo</td><td>Segmento</td><td>Id
Interno</td><td>CodigoServicio</td><td>Habilidad</td><td>HabilidadRequeridaIVR</
td><td>CodigoTransferenciaIVR</td><td>Marca</td><td>RN_intent</td><td>IVR_Acceso</
td><td>Opcion_Ivr</td><td>PCS</td><td>CCENTER</td><td>QUOTAGROUP</
td><td>Plataforma</td><td>Centro</td><td>Mes de medici&#243;n</td><td>A&#241;o de
medici&#243;n</td><td>Medici&#243;n</td><td>Global</td><td>Esfuerzo</
td><td>Atencion ejecutivo</td><td>Resolutividad</td><td>Link
Grabaci&#243;n</td><td>Literal</td>
</tr><tr>

<td>90920378058</td><td>02/06/2023</td><td>10:05:12</td><td>52</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>12:05:45</td><td>12:19:30</td><td>019003374ea
3a409</td><td>56920378058</td><td>SS</td><td>71710609-1</td><td>824</
td><td>8894952</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPGUH</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56920378058</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Vap5ah_z0Jewh-PICD_BNfUp99DlrVcT9xSnLUR1Kjg</td><td>No
responde</td>
</tr><tr>

<td>90988146297</td><td>02/06/2023</td><td>12:04:02</td><td>1372</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>11:11:58</td><td>11:20:42</td><td>01920356c83
59349</td><td>56988146297</td><td>SS</td><td>46083945-9</td><td>523</
td><td>7685557</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0040K5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56988146297</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956447523</td><td>02/06/2023</td><td>12:02:50</td><td>1358</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>11:30:09</td><td>11:41:10</td><td>019003374ea
39bdb</td><td>56956447523</td><td>CC</td><td>76933219-7</td><td>660</
td><td>8899906</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPET5</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>suscripci??n de
contenido</td><td>3</td><td>IVR_105</td><td>56956447523</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90956712269</td><td>02/06/2023</td><td>13:44:05</td><td>2500</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>12:09:25</td><td>12:13:27</td><td>019003374ea
3a4de</td><td>56956712269</td><td>CC</td><td>71463396-1</td><td>241</
td><td>8905053</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPH56</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56956712269</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wypXvO22rkaNHpZ2pw6PiQKCeiyk6bNohwtlEG8Q6qw</td><td>No mas que nada renuncie
digamos porque voy a quedar sin trabajo entonces la idea es no quedar endeudado
pero recogieron bien mis peticiones lo que dije para poder eliminar el plan con un
mes o dos meses igual cuando vuelva a trabajar ah&#237; tomaremos otro plan de
nuevo muchas gracias, Entel muy bueno al menos para mi se ha portado bien no tengo
ni una queja contra Entel.</td>
</tr><tr>

<td>90971918677</td><td>02/06/2023</td><td>15:23:05</td><td>3585</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>09:56:12</td><td>10:00:27</td><td>019003374ea
38832</td><td>56971918677</td><td>SS</td><td>72470103-5</td><td>169</
td><td>8894472</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BP9VT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56971918677</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=nn7p0XLywG4SS0HHsSdWIc3QSMamJJyvNB9dKDM3Z2c</td><td>No responde</td>
</tr><tr>

<td>90971900814</td><td>02/06/2023</td><td>10:13:57</td><td>162</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>16:50:14</td><td>16:57:16</td><td>019003374ea
3df76</td><td>56971900814</td><td>CC</td><td>74735576-2</td><td>421</
td><td>8906068</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPVP3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56971900814</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
usJSVLIHLQsUieKmJLpCX7L-t6lCHW9iN1Plrdt4PQ</td><td>Muy amable el operador.</td>
</tr><tr>

<td>90987762968</td><td>02/06/2023</td><td>15:20:47</td><td>3559</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:26:37</td><td>15:33:24</td><td>01920356c83
5c51e</td><td>56987762968</td><td>CC</td><td>75451187-7</td><td>406</
td><td>7680306</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004D23</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56997987922</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90987934199</td><td>02/06/2023</td><td>15:19:06</td><td>3537</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>19:53:45</td><td>20:07:16</td><td>01920356c83
5efed</td><td>56987934199</td><td>CC</td><td>75090876-4</td><td>810</
td><td>7684950</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004NO5</td><td>Plata</
td><td>563435</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</td><td>un
moderador anuncia una
oraci??n</td><td>3</td><td>600105</td><td>56979862419</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=FPvhFhV2WSVRuRrRQs1afwkBrAn7E6irjq2qqCKwLHI</td><td>No responde</td>
</tr><tr>

<td>90977898393</td><td>02/06/2023</td><td>16:21:22</td><td>4226</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>14:49:05</td><td>15:07:04</td><td>01920356c83
5bde9</td><td>56977898393</td><td>CC</td><td>75200366-1</td><td>1003</
td><td>7682221</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004B8F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56977898393</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90992556962</td><td>02/06/2023</td><td>11:34:58</td><td>1036</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>12:41:10</td><td>12:55:14</td><td>019003374ea
3ac25</td><td>56992556962</td><td>CC</td><td>76473031-3</td><td>844</
td><td>8897614</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPIV8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56992556962</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90993332467</td><td>02/06/2023</td><td>10:13:18</td><td>153</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>22:47:51</td><td>23:04:20</td><td>019003374ea
40efa</td><td>56993332467</td><td>CC</td><td>77224711-7</td><td>988</
td><td>8896589</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQBKU</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>Necesito cambiar el destino de
retiro de una compra que
realice</td><td>3</td><td>IVR_105</td><td>56993332467</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=4yhIHBiFORw5qMAGX5L9hII-91G1_J5fSLyFkEghu-E</td><td>Mi hijo compr&#243; un
celular y que estudia en Valpara&#237;so, lo compr&#243; &#233;l pero a trav&#233;s
de mi cuenta y lo tengo que retirar yo personalmente no puedo ir a Valpara&#237;so
a retirar el celular, ped&#237; que me lo pudieran trasladar a Santiago y me dicen
que no es posible tampoco lo puede retirar mi hijo con mi cedula de identidad ni
nada, lo encuentro ins&#243;lito. </td>
</tr><tr>

<td>90993584576</td><td>02/06/2023</td><td>14:33:18</td><td>3071</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:12:21</td><td>15:23:46</td><td>01920356c83
5c284</td><td>56993584576</td><td>CC</td><td>10586070-6</td><td>684</
td><td>7676234</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004CD9</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56993584576</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=stn-
7v5GjTDHGWEiK3HSgqqvS_WBezmNymQt6wj71po</td><td>No responde</td>
</tr><tr>

<td>90930972127</td><td>02/06/2023</td><td>12:33:02</td><td>1703</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:36:15</td><td>15:55:32</td><td>019003374ea
3d0ae</td><td>56930972127</td><td>SS</td><td>71746439-7</td><td>1156</
td><td>8908348</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPS2V</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56930972127</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90931247773</td><td>02/06/2023</td><td>13:35:03</td><td>2390</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:50:26</td><td>16:01:22</td><td>01920356c83
5c9ba</td><td>56931247773</td><td>CC</td><td>72426160-4</td><td>655</
td><td>7678367</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004E6U</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56931247773</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=aAa6LReQQnLOFFaxX_-cCF7-fOjko7F2kPBl6NUEbw4</td><td>No
responde</td>
</tr><tr>

<td>90957892058</td><td>02/06/2023</td><td>15:11:37</td><td>3447</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>20:19:43</td><td>20:35:03</td><td>019003374ea
401d0</td><td>56957892058</td><td>SS</td><td>75205394-4</td><td>856</
td><td>8904010</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ8BN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56957892058</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=ani7LWgVc-
pPhlRrf8Z5PG6XqOTiqglbqpvkGFC8QgY</td><td>No responde</td>
</tr><tr>

<td>90957989612</td><td>02/06/2023</td><td>13:04:53</td><td>2066</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>11:08:15</td><td>11:19:35</td><td>01920356c83
5929e</td><td>56957989612</td><td>CC</td><td>47112819-8</td><td>679</
td><td>7683538</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0040EQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56957989612</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90958901569</td><td>02/06/2023</td><td>11:45:31</td><td>1176</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>18:13:31</td><td>18:15:23</td><td>01920356c83
5e1f8</td><td>56958901569</td><td>CC</td><td>75889072-4</td><td>56</
td><td>7684752</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004K8J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56958901569</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=4SKeViXJvovrlhS2nGwCxY7x_UvLNw3-X7aIC-De2_s</td><td>No me pude contactar con la
operadora.</td>
</tr><tr>

<td>90979172323</td><td>02/06/2023</td><td>15:11:24</td><td>3445</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>17:51:50</td><td>18:13:48</td><td>01920356c83
5de88</td><td>56979172323</td><td>SS</td><td>74928901-5</td><td>1317</
td><td>7682717</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004JD6</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56945359380</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>
<td>90979251791</td><td>02/06/2023</td><td>15:54:44</td><td>3932</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>09:21:23</td><td>09:30:07</td><td>019003374ea
3824d</td><td>56979251791</td><td>SS</td><td>73641563-1</td><td>471</
td><td>8891848</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BP8GO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56979251791</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=UzRpa8E17gcdG4M7WD_Fs2jr7BAocPALtI612GcIWJY</td><td>Buena experiencia, gracias
Entel.</td>
</tr><tr>

<td>90979578511</td><td>02/06/2023</td><td>12:46:12</td><td>1867</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>16:39:50</td><td>16:57:55</td><td>019003374ea
3dd84</td><td>56979578511</td><td>CC</td><td>41477660-4</td><td>1085</
td><td>8893331</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPV9I</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56979578511</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=C0Z5nwPjNTSvcsgxIgyNPngmNzB9m6Vsf4NPqC3b9RY</td><td>No responde</td>
</tr><tr>

<td>90979626204</td><td>02/06/2023</td><td>15:22:32</td><td>3579</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:45:53</td><td>11:03:58</td><td>01920356c83
58e4e</td><td>56979626204</td><td>CC</td><td>71523154-9</td><td>1084</
td><td>7685492</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003VCB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56979626204</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3of2KeTkEKCJ6Fx5VpOqicri9UUCG1U7-1PLXjdSpX0</td><td>Todo muy bien, muchas gracias
por todo, me solucionaron el problema y todo sali&#243; bien, hasta luego.</td>
</tr><tr>

<td>90993983211</td><td>02/06/2023</td><td>14:14:57</td><td>2847</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>13:31:23</td><td>13:40:21</td><td>019003374ea
3b6bd</td><td>56993983211</td><td>SS</td><td>75921161-8</td><td>538</
td><td>8905365</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPLJU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Mi_Numero_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56993983211</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RnAs2VvRKe3fMhMqWrtTuFctefbMnHDOxzZNnkSwqZo</td><td>No responde</td>
</tr><tr>

<td>90994525942</td><td>02/06/2023</td><td>11:39:46</td><td>1097</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>12:51:16</td><td>13:00:49</td><td>01920356c83
5a72c</td><td>56994525942</td><td>CC</td><td>16678026-8</td><td>572</
td><td>7685902</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0045IU</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Al?? Qu?? pasa Se??orita yo tengo un
plan de $8000</td><td>3</td><td>IVR_105</td><td>56994525942</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90932034683</td><td>02/06/2023</td><td>12:35:06</td><td>1729</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>18:45:32</td><td>18:47:53</td><td>019003374ea
3f472</td><td>56932034683</td><td>CC</td><td>77905796-8</td><td>118</
td><td>8893699</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ50R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56932034683</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=4o9nPfsEX9P87n5Cg6wKFrzQhtwj6WmC2NHXEmL8mIk</td><td>El ejecutivo me corto la
llamada y no me la devolvi&#243;.</td>
</tr><tr>

<td>90932047528</td><td>02/06/2023</td><td>16:38:20</td><td>4356</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:34:28</td><td>15:43:26</td><td>01920356c83
5c6ab</td><td>56932047528</td><td>CC</td><td>73641618-2</td><td>496</
td><td>7674238</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004DEG</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56932047528</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=rHliGK0QVjdSe1u4WX56ceNHbmLpCdjBM0SfVo3Gvxk</td><td>No
me dieron ninguna soluci&#243;n y hasta el d&#237;a de hoy estoy esperando
respuestas.</td>
</tr><tr>

<td>90932361113</td><td>02/06/2023</td><td>13:15:36</td><td>2195</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>16:34:36</td><td>16:53:07</td><td>01920356c83
5d195</td><td>56932361113</td><td>CC</td><td>49051215-2</td><td>1110</
td><td>7676479</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004G5P</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56932361113</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>3</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90959881495</td><td>02/06/2023</td><td>10:47:20</td><td>521</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>23:10:04</td><td>23:17:59</td><td>01920356c83
6017d</td><td>56959881495</td><td>SS</td><td>74545280-9</td><td>474</
td><td>7687142</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004S4H</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56959881495</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981347372</td><td>02/06/2023</td><td>11:04:09</td><td>711</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>16:23:26</td><td>16:30:51</td><td>01920356c83
5cf97</td><td>56981347372</td><td>CC</td><td>44876386-2</td><td>444</
td><td>7674380</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004FLR</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>estoy llamando
porque</td><td>3</td><td>IVR_105</td><td>56981347372</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=rw2CIG6X_psA6xhT8kG4pMtcP6cRHSaE8exWORW_90M</td><td>Me atendi&#243; bastante
atenci&#243;n y me soluciono inmediatamente el problema por eso le puse buena nota,
estoy conforme con la atenci&#243;n.</td>
</tr><tr>

<td>90994947646</td><td>02/06/2023</td><td>11:19:56</td><td>882</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:35:32</td><td>15:57:03</td><td>01920356c83
5c6e4</td><td>56994947646</td><td>CC</td><td>76882245-K</td><td>1290</
td><td>7678322</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004DG9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Telefonia_Fija_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56994947646</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=LSoIVz82iuTd-8T6-Vr0HOBp-PhpeY-rDcAxEi2ktME</td><td>No responde</td>
</tr><tr>

<td>90932788564</td><td>02/06/2023</td><td>13:46:15</td><td>2524</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>17:42:12</td><td>17:56:40</td><td>019003374ea
3e972</td><td>56932788564</td><td>CC</td><td>73005271-5</td><td>867</
td><td>8901181</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ28T</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56940692025</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=DWTUfpg045A9LdMiiDOEhJzyWt8FJvmwn6393vQ-J5U</td><td>Bueno excelente la
atenci&#243;n del ejecutivo, pero tengo que esperar la respuesta que el ejecutivo
me dijo en 24 horas pero &#233;l es un excelente funcionario, muy buena
atenci&#243;n gracias.</td>
</tr><tr>

<td>90933864468</td><td>02/06/2023</td><td>13:08:21</td><td>2108</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>21:22:57</td><td>21:29:15</td><td>019003374ea
408a9</td><td>56933864468</td><td>CC</td><td>72573742-4</td><td>336</
td><td>8893970</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQA2G</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Cargo_fijo_Consulta_suspensi??n</td><td>&nbsp;</
td><td>3</td><td>IVR_105</td><td>56933864468</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>2</td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90961903527</td><td>02/06/2023</td><td>15:30:25</td><td>3673</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>14:33:06</td><td>14:54:19</td><td>01920356c83
5ba99</td><td>56961903527</td><td>CC</td><td>70559059-1</td><td>1273</
td><td>7676111</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004AE5</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56961903527</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90962010512</td><td>02/06/2023</td><td>16:21:06</td><td>4221</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:34:41</td><td>15:43:41</td><td>019003374ea
3d053</td><td>56962010512</td><td>CC</td><td>70831146-4</td><td>540</
td><td>8893098</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPS04</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_H_Entel_Hogar_Consulta_Factibilidad</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56962010512</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_FRkKeKHBtlnqci6bqPGc_oUDrmvMjynL3rMlAtjwJU</td><td>El call center ni un problema
pero las antenas de ustedes tienen muy mala se&#241;al para que la revisen en el
sector 4ta regi&#243;n, Romeralcillo por favor.</td>
</tr><tr>

<td>90962133715</td><td>02/06/2023</td><td>16:37:56</td><td>4354</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>14:52:40</td><td>14:57:25</td><td>01920356c83
5be97</td><td>56962133715</td><td>CC</td><td>72846082-2</td><td>284</
td><td>7674115</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004BDT</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56962133715</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>1</td><td>3</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90962261660</td><td>02/06/2023</td><td>13:44:13</td><td>2503</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>12:43:38</td><td>13:05:38</td><td>019003374ea
3acaf</td><td>56962261660</td><td>CC</td><td>72162852-3</td><td>1319</
td><td>8910246</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPJ3I</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56962261660</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=YvaKFi6CXjg5efvZ8zxLWbaPoPHAHJei5_YrGlg5seA</td><td>Me suben arbitrariamente el
recargo de mi plan a 16 mil pesos siendo que pagaba 10 mil, eso no puede ser porque
yo contrate un plan de ese valor y hoy d&#237;a estoy pagando 16 entonces necesito
que me conserven ese plan que yo tome en alguna oportunidad y no porque ustedes
tengan hartas...les hagan eso arbitrariamente a los clientes.</td>
</tr><tr>

<td>90962266287</td><td>02/06/2023</td><td>16:30:23</td><td>4297</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:59:48</td><td>11:18:15</td><td>01920356c83
59106</td><td>56962266287</td><td>CC</td><td>46313240-2</td><td>1107</
td><td>7679526</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004022</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56962266287</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=xqLriXlbIdUZH0Zg8ou9Qipi_Z_GwwdyOUQYhqbVhHY</td><td>La
se&#241;orita que me atendi&#243; muy gentil, muy proactiva pero lamentablemente
sigo con los inconvenientes de navegaci&#243;n de internet, p&#233;sima se&#241;al,
no recibo llamados telef&#243;nicos nada por el estilo pero ella una excelente
persona quede muy grata con la atenci&#243;n que ella me dio y con la soluci&#243;n
que trato de darme listo hasta luego.</td>
</tr><tr>

<td>90981570493</td><td>02/06/2023</td><td>13:51:03</td><td>2587</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>13:34:42</td><td>13:38:38</td><td>01920356c83
5af7c</td><td>56981570493</td><td>CC</td><td>48415978-5</td><td>235</
td><td>7671889</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0047LD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56981570493</td><td>KONECTA_PE</
td><td>Konecta Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>3</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90934227105</td><td>02/06/2023</td><td>13:23:37</td><td>2298</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>17:20:57</td><td>17:24:13</td><td>019003374ea
3e560</td><td>56934227105</td><td>CC</td><td>73322270-0</td><td>195</
td><td>8893452</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ18B</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56934227105</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90934330607</td><td>02/06/2023</td><td>15:58:22</td><td>3981</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>19:58:46</td><td>20:06:40</td><td>019003374ea
3ff64</td><td>56934330607</td><td>CC</td><td>40223104-1</td><td>474</
td><td>8906537</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ7OB</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>infinito en calar una una aplicaci??
n que me cobran de mi
plan</td><td>3</td><td>IVR_105</td><td>56934330607</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Hu-Be-1EakKIFgPvDDMF5odj7oK-ahEHv7DsGc1qZ4A</td><td>Me soluciono el problema
super r&#225;pido y muy atento.</td>
</tr><tr>

<td>90935440535</td><td>02/06/2023</td><td>14:34:22</td><td>3083</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>17:27:25</td><td>17:31:04</td><td>019003374ea
3e694</td><td>56935440535</td><td>CC</td><td>45972122-3</td><td>218</
td><td>8908710</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ1HV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56935440535</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=htgLvWCcNQcxrvr6XYIJXKU4dUaQjb6iBg65x37vTFg</td><td>Muy buena atenci&#243;n,
estoy feliz con Entel estoy muy bien y estoy muy a gusto as&#237; que no tengo
ning&#250;n problema muchas gracias, Entel es as&#237;.</td>
</tr><tr>

<td>90962452016</td><td>02/06/2023</td><td>12:02:54</td><td>1359</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>21:30:35</td><td>21:42:26</td><td>019003374ea
40963</td><td>56962452016</td><td>CC</td><td>76301787-7</td><td>689</
td><td>8909202</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQA8A</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56962452016</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90963156435</td><td>02/06/2023</td><td>15:58:50</td><td>3985</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>13:17:35</td><td>13:26:57</td><td>019003374ea
3b3f6</td><td>56963156435</td><td>CC</td><td>76446667-5</td><td>561</
td><td>8895222</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPKTO</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>necesito</td><td>3</td><td>IVR_105</td><td>56963156435</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ljKs5RAihtdlilMjaVvTbvn1SlxZfwfzXDBz2skz5NM</td><td>Despu&#233;s de la
atenci&#243;n recibida por el call center, la atenci&#243;n del joven fue muy buena
y todo pero trato de solucionar el problema pero no paso nada, sigue todo muy mal
p&#233;simo servicio.</td>
</tr><tr>

<td>90963513643</td><td>02/06/2023</td><td>10:13:16</td><td>152</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:26:04</td><td>15:47:33</td><td>019003374ea
3ce9f</td><td>56963513643</td><td>SS</td><td>72162852-3</td><td>1288</
td><td>8900742</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPRIG</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56963513643</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=n7HAUHGtbsU9fl6eTaNFBjNlpmdnp9p8Gero3qbHySo</td><td>No responde</td>
</tr><tr>

<td>90963533465</td><td>02/06/2023</td><td>12:05:28</td><td>1390</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>11:59:01</td><td>12:10:30</td><td>019003374ea
3a283</td><td>56963533465</td><td>CC</td><td>9799443-9</td><td>688</
td><td>8892345</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPGIB</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56963533465</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DqpVIre1C36YhO59yiIWPvN-wUJs--PFneJNv_Xc7DA</td><td>Fue f&#225;cil, la
atenci&#243;n fue amena y ahora voy a pagar y creo que me solucionaron el problema
pero igual me cortaron el servicio nada que ver pero estaban cobrando de mas,
deber&#237;an haber esperado que la chica me regularizara el servicio bien la
boleta ahora la voy a pagar pero deber&#237;an haber cortado el servicio pero igual
gracias. </td>
</tr><tr>

<td>90982330365</td><td>02/06/2023</td><td>14:32:59</td><td>3067</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>09:54:37</td><td>10:04:28</td><td>01920356c83
585b2</td><td>56982330365</td><td>CC</td><td>71269786-5</td><td>544</
td><td>7679349</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003T7G</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56982330365</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>5</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=06cvW-
wlDfmybmPgrw5SqN9e7GstdwwqQvNSMQGTFjU</td><td>Se demoraron mucho y no ten&#237;an
una buena explicaci&#243;n frente al tema que ten&#237;an el problema, la
central.</td>
</tr><tr>

<td>90982568330</td><td>02/06/2023</td><td>10:05:29</td><td>57</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>22:20:01</td><td>22:30:51</td><td>019003374ea
40d3c</td><td>56982568330</td><td>CC</td><td>72302723-3</td><td>649</
td><td>8904135</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQB71</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56982568330</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90982601932</td><td>02/06/2023</td><td>10:33:41</td><td>374</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>09:44:20</td><td>10:22:31</td><td>01920356c83
58424</td><td>56982601932</td><td>CC</td><td>74232140-1</td><td>2209</
td><td>7681296</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003SR2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56982601932</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Qo0Sb-Pt69Y5d1qSt5WsPoW7yU_KUY2QtI1p9RnrZpQ</td><td>No,
la se&#241;orita se porto un 7 para mi, tuvo mucha paciencia y me explico paso a
paso lo que tenia que yo seguir y hacer todo, pero fue una excelente persona me
ayudo mucho gracias.</td>
</tr><tr>

<td>90996410863</td><td>02/06/2023</td><td>13:47:49</td><td>2547</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>13:27:34</td><td>13:31:35</td><td>019003374ea
3b5f4</td><td>56996410863</td><td>SS</td><td>74541232-7</td><td>241</
td><td>8902831</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPLDL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56996410863</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90937754393</td><td>02/06/2023</td><td>16:05:54</td><td>4069</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>12:55:35</td><td>12:59:44</td><td>01920356c83
5a819</td><td>56937754393</td><td>CC</td><td>77080097-8</td><td>248</
td><td>7679858</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0045QB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56937754393</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>4</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90938865078</td><td>02/06/2023</td><td>16:01:40</td><td>4022</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:23:41</td><td>10:29:13</td><td>01920356c83
58a54</td><td>56938865078</td><td>CC</td><td>47587220-7</td><td>332</
td><td>7675337</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003UCI</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56938865078</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90964465050</td><td>02/06/2023</td><td>15:59:13</td><td>3992</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>21:37:16</td><td>21:41:26</td><td>01920356c83
5fba9</td><td>56964465050</td><td>CC</td><td>74063834-3</td><td>249</
td><td>7685074</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004QM1</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56964465050</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=B8uEhH6WQu3ompEQu1xqeXMVM3DrZMPaUBTjdjHzAyA</td><td>No responde</td>
</tr><tr>

<td>90964614169</td><td>02/06/2023</td><td>10:38:06</td><td>435</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>16:56:26</td><td>17:11:39</td><td>019003374ea
3e0ac</td><td>56964614169</td><td>CC</td><td>72729792-8</td><td>912</
td><td>8906089</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ02P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56964614169</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=zCajDrEOStpfE-1dGlrsKTZcnNdQVXL7kGGHLOCTBok</td><td>No me gust&#243; la
atenci&#243;n se&#241;orita.</td>
</tr><tr>

<td>90982805610</td><td>02/06/2023</td><td>14:43:57</td><td>3202</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:11:20</td><td>15:45:33</td><td>01920356c83
5c25a</td><td>56982805610</td><td>CC</td><td>75670746-9</td><td>2052</
td><td>7684276</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004CBV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56982805610</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90997551470</td><td>02/06/2023</td><td>11:01:02</td><td>667</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>21:58:25</td><td>22:14:11</td><td>01920356c83
5fd8d</td><td>56997551470</td><td>CC</td><td>75407371-3</td><td>945</
td><td>7683094</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004R54</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56997551470</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=vYd3JecOtBonAt17xZ0hLcv8GsSfBrgOJ7r89N4-AK0</td><td>Hola
buenas yo tuve problemas en la semana por el tema que no pod&#237;a navegar tanto
los dispositivos m&#243;viles como Entel hogar, y la funcionaria me dice en el
momento me explico que hab&#237;a un problema en la antena cerca del sector donde
yo vivo fue super atenta muy explicativo todo muy claro, pero ya no pod&#237;a
solucionar un problema mas ella, porqu&#233; ya era un problema t&#233;cnico de las
antenas as&#237; que estamos esperando que los t&#233;cnicos solucionen el problema
para poder establecer todo lo que es navegaci&#243;n dentro del hogar y aparatos
telef&#243;nicos, de todos modos muy conforme.</td>
</tr><tr>

<td>90940456328</td><td>02/06/2023</td><td>16:05:38</td><td>4066</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:07:55</td><td>15:26:20</td><td>019003374ea
3caf6</td><td>56940456328</td><td>SS</td><td>76793319-3</td><td>1104</
td><td>8893021</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPQL7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56940456328</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90966006036</td><td>02/06/2023</td><td>15:18:03</td><td>3520</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:48:33</td><td>10:57:02</td><td>01920356c83
58ecb</td><td>56966006036</td><td>CC</td><td>76296007-9</td><td>508</
td><td>7677476</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003VG8</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>quiero eliminar una suscripci??n
que me cobraron el numero que el numero de
baja</td><td>3</td><td>IVR_105</td><td>56966006036</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EvCxRHzbuIPJ0l9LfP35NXAc5nsOaNgzQH_tKmAIQt0</td><td>No responde</td>
</tr><tr>

<td>90984123400</td><td>02/06/2023</td><td>13:47:08</td><td>2538</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>09:40:03</td><td>09:42:27</td><td>01920356c83
58370</td><td>56984123400</td><td>CC</td><td>70053455-3</td><td>107</
td><td>7681282</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003SLF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56984123400</
td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IU7rpQdNVXwwmN-lPMZdEL0MWuYiLyBgMxbZNJ1Rbsw</td><td>Me resolvieron r&#225;pido el
problema.</td>
</tr><tr>

<td>90997853746</td><td>02/06/2023</td><td>13:51:01</td><td>2584</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>13:20:32</td><td>13:31:47</td><td>019003374ea
3b489</td><td>56997853746</td><td>SS</td><td>74716186-0</td><td>674</
td><td>8900318</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPL2B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56997853746</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ZbUmpFo7ffRW6i4JHWFvVVdeA542swTq9JvQ6q_1aak</td><td>No me dieron ninguna
soluci&#243;n.</td>
</tr><tr>

<td>90997886879</td><td>02/06/2023</td><td>13:50:33</td><td>2577</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>11:59:09</td><td>12:11:56</td><td>01920356c83
59cca</td><td>56997886879</td><td>CC</td><td>76292684-9</td><td>766</
td><td>7673585</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004302</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56997886879</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90940920121</td><td>02/06/2023</td><td>13:44:05</td><td>2501</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>18:44:57</td><td>18:53:33</td><td>01920356c83
5e6a9</td><td>56940920121</td><td>CC</td><td>75095168-6</td><td>516</
td><td>7684811</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004LE4</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56940920121</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=dDzz1i1oPjH0JmwYVwgE9Zyx7BcQywT2G-PN4mIUWA0</td><td>La ni&#241;a era muy amable y
muy clara en decir la informaci&#243;n.</td>
</tr><tr>

<td>90941327558</td><td>02/06/2023</td><td>11:35:13</td><td>1041</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>11:21:23</td><td>11:26:03</td><td>01920356c83
5951b</td><td>56941327558</td><td>&nbsp;</td><td>72194306-2</td><td>279</
td><td>7671461</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00412N</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56941327558</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=H0VNWObP-ekpNdoW1uwyKn_UoPL9skREwP2q0LFdk8s</td><td>No
responde</td>
</tr><tr>

<td>90941862343</td><td>02/06/2023</td><td>13:44:39</td><td>2508</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>18:55:03</td><td>18:56:05</td><td>01920356c83
5e82f</td><td>56941862343</td><td>CC</td><td>74293664-3</td><td>61</
td><td>7674726</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004LQ9</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_PV_M_Recarga_Dificultad</td><td>se??orita muy buenas tardes sabe que yo
quisiera saber porque yo quer??a sacar un aparato en entel y me resulta que a m??
me dijeron que yo ten??a una deuda de $25000 me puedes explicar de qu?? se
tr</td><td>3</td><td>IVR_105</td><td>56941862343</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90966501402</td><td>02/06/2023</td><td>12:35:11</td><td>1730</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:16:24</td><td>10:36:09</td><td>019003374ea
38c16</td><td>56966501402</td><td>CC</td><td>41515759-2</td><td>1185</
td><td>8899618</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPAV1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56966501402</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=G3-4Z9T4bkFUE_B8hpbNXh85SS_riLZ1StVRntsY5H0</td><td>La verdad que estoy
desconforme porque no no me deja sacar un equipo por una deuda del hogar cuando yo
quiero sacar un celular que tiene que ver una cosa con la otra y wom me da la
posibilidad de sacar un equipo y ustedes no, la verdad estoy esperando esa
respuesta de ustedes y necesito sacar un celular Redmi pro si no lo puedo sacar con
ustedes voy y los saco con wom que me lo facilita porque estoy con las cuentas al
d&#237;a de ustedes con tema celular y ellos pueden verificar eso o sea necesito
que ustedes me den el celular o me voy a la empresa wom.</td>
</tr><tr>

<td>90966835450</td><td>02/06/2023</td><td>16:00:27</td><td>4006</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>21:00:59</td><td>21:11:48</td><td>019003374ea
4066d</td><td>56966835450</td><td>CC</td><td>76659084-5</td><td>648</
td><td>8893951</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ9GK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56966835450</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zwceYzeJSH0366ej6ngSc6yYCNzHEp-JPbQjijAFsJ0</td><td>No responde</td>
</tr><tr>

<td>90984219208</td><td>02/06/2023</td><td>11:39:48</td><td>1101</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>00:17:13</td><td>00:25:49</td><td>01920356c83
579b4</td><td>56984219208</td><td>SS</td><td>46713076-5</td><td>515</
td><td>7679145</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003Q7L</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_N</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>Uni??n la
se??al</td><td>3</td><td>IVR_105</td><td>56984219208</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XBGDYEDlgTtlXrd3NBtInntEYI-NNnW2FcXAcjVDP28</td><td>Porque no pudo dar una
respuesta expedita e inmediata, instant&#225;nea b&#225;sicamente porque llevo
tiempo ya con el mismo problema y me gustar&#237;a que realmente la empresa fuera
emp&#225;tica me hiciera un descuento correspondiente a la magnitud del problema y
no ha sido as&#237; gracias. </td>
</tr><tr>

<td>90998387515</td><td>02/06/2023</td><td>10:53:41</td><td>610</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>21:48:44</td><td>21:51:18</td><td>019003374ea
40b01</td><td>56998387515</td><td>CC</td><td>47930332-0</td><td>153</
td><td>8896553</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQAL8</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56998387515</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QeIEMBydsEp7AIlY_HOngQUog0beVHA4JSIJyFJEk7s</td><td>No responde</td>
</tr><tr>

<td>90942139297</td><td>02/06/2023</td><td>11:41:54</td><td>1127</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>16:25:09</td><td>17:01:00</td><td>01920356c83
5cfe0</td><td>56942139297</td><td>CC</td><td>4903404-0</td><td>2150</
td><td>7676452</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004FO4</
td><td>Diamante</td><td>563452</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56942139297</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=E5SH9VsBXLC94ow8-JqaA8b2qoazr1QEXE2h5tedl74</td><td>No responde</td>
</tr><tr>

<td>90985441044</td><td>02/06/2023</td><td>12:02:40</td><td>1356</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:34:34</td><td>10:50:34</td><td>019003374ea
38fce</td><td>56985441044</td><td>CC</td><td>71489769-1</td><td>959</
td><td>8907212</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPBSO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56985441044</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7Hy-PmlzjMaa9XDU5h5kTkoJ4BMCZZQiYo9Nz6w3xwY</td><td>Todo bien lo &#250;nico que
falta porque quiero dar de baja el seguro no quiero seguir pagando mas el seguro
pero el resto todo bien, gracias.</td>
</tr><tr>

<td>90998884553</td><td>02/06/2023</td><td>12:46:19</td><td>1872</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>09:45:46</td><td>10:00:45</td><td>019003374ea
38669</td><td>56998884553</td><td>SS</td><td>70004745-8</td><td>853</
td><td>8909600</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BP9HK</
td><td>Diamante</td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56998884553</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=__nH8AbZnG12hY25JsiXd6BGyrn5Uz35Tgd1r7mdMSg</td><td>La persona que me
atendi&#243; fue muy gentil me resolvi&#243; el problema en un tiempo que era
razonable y todo bien muy amable no podr&#237;a calificarle de otra forma
gracias.</td>
</tr><tr>

<td>90942618071</td><td>02/06/2023</td><td>15:21:48</td><td>3572</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>19:54:39</td><td>20:19:55</td><td>019003374ea
3fed8</td><td>56942618071</td><td>SS</td><td>70711428-2</td><td>1367</
td><td>8896421</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ7JV</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56942618071</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=pAuqPXRcS-
8drtXLg5S3BdIQi1MfxdCBh_RCZ6lrPr8</td><td>El ejecutivo que me atendi&#243; creo que
su nombre era Sebastian, no me acuerdo exactamente excelente la atenci&#243;n muy
dispuesto muy atento, buscando soluci&#243;n en todo minuto fue una muy buena
atenci&#243;n no as&#237; con otras personas que me han tocado en otra oportunidad,
este en lo particular, excelente.</td>
</tr><tr>

<td>90942905108</td><td>02/06/2023</td><td>10:42:31</td><td>494</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>12:05:20</td><td>12:10:43</td><td>019003374ea
3a3ee</td><td>56942905108</td><td>CC</td><td>75451187-7</td><td>322</
td><td>8910111</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPGTM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56942905108</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90942934924</td><td>02/06/2023</td><td>10:47:34</td><td>524</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>18:34:38</td><td>18:43:39</td><td>019003374ea
3f2b1</td><td>56942934924</td><td>CC</td><td>74545280-9</td><td>540</
td><td>8901325</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ4IQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56942934924</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=qmCTP40-uCzXA6C0a2kNw3AzEkAw2FtpcjhOiENfaXI</td><td>No
responde</td>
</tr><tr>

<td>90944029288</td><td>02/06/2023</td><td>16:31:54</td><td>4316</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>14:44:51</td><td>15:11:15</td><td>019003374ea
3c610</td><td>56944029288</td><td>SS</td><td>70001758-3</td><td>1583</
td><td>8898031</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPPE8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_SSTT_Consulta_Estado_OT</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56944029288</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=jzGFnQDXqVsXV1CQJ0pYNmReKHOCHfGNEgmxcM22-uU</td><td>La
ejecutiva fue muy r&#225;pida para dar respuestas en sucursal no me hab&#237;an
dado respuesta no gestionaban como yo necesitaba saber por un cobro de una boleta
pero la ejecutiva soluciono el problema as&#237; que gestiono todo as&#237; que
felicitaciones para ella. </td>
</tr><tr>

<td>90944111937</td><td>02/06/2023</td><td>12:15:16</td><td>1514</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>13:34:59</td><td>13:38:55</td><td>019003374ea
3b76d</td><td>56944111937</td><td>CC</td><td>77226772-K</td><td>235</
td><td>8910419</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPLPE</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Cesion_De_Linea_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56944111937</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DvU5R16Iz_7LmSp5gxHnrRUTsHJFzrLKdbgQAYKy0mk</td><td>Todo bien todo excelente,
hasta luego.</td>
</tr><tr>

<td>90968761775</td><td>02/06/2023</td><td>11:10:19</td><td>792</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>14:51:17</td><td>14:57:09</td><td>01920356c83
5be54</td><td>56968761775</td><td>CC</td><td>72736636-9</td><td>264</
td><td>7686249</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004BBQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56968761775</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=O2YIVtOqHLrHwHWRSORHFinuoerT8KPHlDoLWAdHIMw</td><td>Encuentro ins&#243;lito que
me cobren una plata de otra compa&#241;&#237;a en la cuenta de Entel ya que esa
compa&#241;&#237;a yo no la he ocupado y mucha gente ha tenido problema, mi hijo y
yo, mi hijo lleva 2 meses haciendo lo mismo llamando para que descuenten, es
ins&#243;lito con ganas de cambiarme de la compa&#241;&#237;a.</td>
</tr><tr>

<td>90986404618</td><td>02/06/2023</td><td>16:07:29</td><td>4092</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:29:45</td><td>10:34:00</td><td>01920356c83
58b49</td><td>56986404618</td><td>SS</td><td>72656688-7</td><td>255</
td><td>7679439</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003UK7</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56986404618</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90986431433</td><td>02/06/2023</td><td>16:02:56</td><td>4036</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>21:03:32</td><td>21:13:33</td><td>01920356c83
5f818</td><td>56986431433</td><td>CC</td><td>7253713-0</td><td>600</
td><td>7677007</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004PPG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56986431433</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9pLp_XLy6XT-jU7Qtv1q-TNbMblwuqOt70UyByQ4PQs</td><td>Much&#237;simas gracias muy
buen servicio me dio el chico. Listo, perfecto.</td>
</tr><tr>

<td>90986532477</td><td>02/06/2023</td><td>12:34:57</td><td>1726</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:00:33</td><td>10:07:57</td><td>019003374ea
388f5</td><td>56986532477</td><td>CC</td><td>48415978-5</td><td>443</
td><td>8894487</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPA60</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56986532477</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=BpyMdNWj5xa0vBTZ7cmgPtf_6F9V1EcoaDnHFBDZkrI</td><td>Ninguna satisfacci&#243;n
sigo igual con el mismo problema.</td>
</tr><tr>

<td>90986677594</td><td>02/06/2023</td><td>11:57:16</td><td>1285</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:44:17</td><td>11:05:27</td><td>01920356c83
58dfb</td><td>56986677594</td><td>CC</td><td>60545800-9</td><td>1269</
td><td>7685484</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003V9O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56986677594</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2QZs6bxSvt0GuxM5czsyNOjgSBXfHto-GqzcHxFXgiA</td><td>Hola buenos d&#237;as, bueno
si la asesora le hice muchas preguntas y me supo responder o sea me respondi&#243;
bien pude tener &#233;xito en cuanto a mi problema que tenia y eso, muchas
gracias.</td>
</tr><tr>

<td>90987252724</td><td>02/06/2023</td><td>11:40:20</td><td>1107</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>14:49:10</td><td>14:59:09</td><td>019003374ea
3c703</td><td>56987252724</td><td>CC</td><td>70408952-K</td><td>525</
td><td>8900626</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPPLP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56987252724</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90999345689</td><td>02/06/2023</td><td>16:37:36</td><td>4352</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:49:19</td><td>15:57:05</td><td>019003374ea
3d361</td><td>56999345689</td><td>SS</td><td>46703933-4</td><td>465</
td><td>8905852</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPSOG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56999345689</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90999476885</td><td>02/06/2023</td><td>13:44:25</td><td>2506</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>18:26:31</td><td>18:38:34</td><td>01920356c83
5e3f6</td><td>56999476885</td><td>CC</td><td>74586595-K</td><td>719</
td><td>7682794</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004KOH</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56999476885</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=YzH8HJLuviMp2K6GvvhHn3hk7BhRcrnxF0Y9qCEnXnM</td><td>Hola, esta bien quede un poco
descontenta porque no se por que el Google me esta cobrando tanta plata pero ya
elimine esa cuenta, llame al YouTube no aparece los comerciales pero igual elimine
esa cuenta es por eso bueno que est&#233;n bien gracias, pero como no es el cobro
adicional entonces no tiene nada que ver con Entel bueno muchas gracias hasta
luego.</td>
</tr><tr>

<td>90973231767</td><td>02/06/2023</td><td>11:25:07</td><td>949</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>13:42:42</td><td>13:57:10</td><td>01920356c83
5b0f0</td><td>56973231767</td><td>CC</td><td>75387078-4</td><td>867</
td><td>7686045</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004811</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56973231767</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>1</
td><td>3</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90973815445</td><td>02/06/2023</td><td>13:58:58</td><td>2686</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>09:46:03</td><td>09:54:14</td><td>01920356c83
5846c</td><td>56973815445</td><td>CC</td><td>75704634-2</td><td>490</
td><td>7677322</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003STA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56973815445</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=Vv_-
i5x7srMeU_60cGUk2tv1JbIP8eOCyG2FzwE8jfM</td><td>No responde</td>
</tr><tr>

<td>90973905883</td><td>02/06/2023</td><td>13:48:13</td><td>2552</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>14:59:46</td><td>15:13:27</td><td>019003374ea
3c95e</td><td>56973905883</td><td>CC</td><td>48581296-2</td><td>758</
td><td>8898080</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPQ8G</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56973905883</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=o4qJIScLJHhYl1Z1W42-XInlargcP2YNG1QShBbi4UU</td><td>No responde</td>
</tr><tr>

<td>90988158725</td><td>02/06/2023</td><td>16:03:00</td><td>4038</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>18:49:56</td><td>19:12:30</td><td>01920356c83
5e762</td><td>56988158725</td><td>CC</td><td>77280885-2</td><td>1077</
td><td>7684826</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004LJT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56988158725</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2le43jJ_loy8vUfKWp4zPaOLC0EsUlC0zKCeyHSeuis</td><td>No responde</td>
</tr><tr>

<td>90988237526</td><td>02/06/2023</td><td>12:15:36</td><td>1520</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>17:16:20</td><td>17:27:42</td><td>01920356c83
5d879</td><td>56988237526</td><td>CC</td><td>75921161-8</td><td>681</
td><td>7674519</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004HSQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56988237526</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90950592352</td><td>02/06/2023</td><td>15:59:39</td><td>3998</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>11:42:51</td><td>11:55:02</td><td>019003374ea
39e9a</td><td>56950592352</td><td>SS</td><td>74885147-K</td><td>730</
td><td>8892275</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPFJ4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56950592352</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90974336826</td><td>02/06/2023</td><td>12:04:30</td><td>1380</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>13:57:02</td><td>14:11:07</td><td>019003374ea
3bbf0</td><td>56974336826</td><td>CC</td><td>70004745-8</td><td>844</
td><td>8905462</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPMTH</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56974336826</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=jGfS4sQWdb85b5v7bIE_QU5m99lxkGaJkIFTBaDaZ1s</td><td>No responde</td>
</tr><tr>

<td>90989046388</td><td>02/06/2023</td><td>14:52:32</td><td>3306</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:17:29</td><td>15:22:09</td><td>01920356c83
5c376</td><td>56989046388</td><td>SS</td><td>48189464-6</td><td>279</
td><td>7676249</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004CKR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56989046388</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cL5YcCsJ7OQ956sNZDIHez4jWFyskOnclIOmLz_utpU</td><td>Fue muy amable la
se&#241;orita que me atendi&#243; en las consultas que se le hicieron, muy
amable.</td>
</tr><tr>

<td>90989083849</td><td>02/06/2023</td><td>10:32:35</td><td>360</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>11:32:16</td><td>11:41:21</td><td>01920356c83
59749</td><td>56989083849</td><td>SS</td><td>74761228-5</td><td>544</
td><td>7671494</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0041K5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56989083849</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>&nbsp;</td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90975315845</td><td>02/06/2023</td><td>11:10:37</td><td>795</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:24:17</td><td>10:33:04</td><td>01920356c83
58a6b</td><td>56975315845</td><td>CC</td><td>47843138-4</td><td>526</
td><td>7675341</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003UD9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_SSTT_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56975315845</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90975320126</td><td>02/06/2023</td><td>16:02:11</td><td>4026</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:37:54</td><td>15:44:49</td><td>019003374ea
3d0fb</td><td>56975320126</td><td>CC</td><td>75451187-7</td><td>414</
td><td>8898203</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPS5C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56975320126</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90990998684</td><td>02/06/2023</td><td>11:39:23</td><td>1094</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>18:58:18</td><td>19:11:05</td><td>019003374ea
3f693</td><td>56990998684</td><td>CC</td><td>41166602-6</td><td>766</
td><td>8898823</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ5HR</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56990998684</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90953630366</td><td>02/06/2023</td><td>15:21:43</td><td>3569</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>14:36:14</td><td>15:01:44</td><td>019003374ea
3c430</td><td>56953630366</td><td>CC</td><td>42110722-K</td><td>1529</
td><td>8895495</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPOVD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56953630366</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=ht26XxB4-
er-7DFiN5f4pHzYCtI4flYvI6S__woDYM8</td><td>Fue muy amable la ejecutiva Mariela creo
que se llamaba, me resolvi&#243; los problemas, me saco de muchas dudas, quede muy
conforme con su trabajo, adi&#243;s.</td>
</tr><tr>

<td>90953691031</td><td>02/06/2023</td><td>14:08:30</td><td>2803</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>11:28:37</td><td>11:47:07</td><td>01920356c83
59684</td><td>56953691031</td><td>SS</td><td>41300131-5</td><td>1110</
td><td>7675543</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0041E0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56953691031</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AqOgt69eRRMACKsi5yQSeFEaf7KSlIC0UkGh161HLO0</td><td>Sali&#243; todo bien muchas
gracias a la se&#241;orita, se pas&#243;.</td>
</tr><tr>

<td>90954083261</td><td>02/06/2023</td><td>11:28:29</td><td>989</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>17:17:56</td><td>17:23:07</td><td>01920356c83
5d8b4</td><td>56954083261</td><td>CC</td><td>74541232-7</td><td>310</
td><td>7684622</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004HUL</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56954083261</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976467742</td><td>02/06/2023</td><td>15:20:03</td><td>3550</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>14:21:38</td><td>14:23:19</td><td>01920356c83
5b849</td><td>56976467742</td><td>CC</td><td>46677917-2</td><td>100</
td><td>7674014</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0049RO</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56976467742</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=LBFnaYL89Fw8ngWGB_sfVSp0nQfNm9PScZGP9aKYZwY</td><td>Alo, les comento ayer llame y
no me acuerdo si la persona era un hombre el que me atendi&#243; y le hice un
requerimiento y me corto as&#237; que todo muy mal, no es posible que te corten el
llamado siendo que yo quer&#237;a averiguar algunas cosas, muchas gracias.</td>
</tr><tr>

<td>90954794151</td><td>02/06/2023</td><td>13:08:44</td><td>2114</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>19:30:53</td><td>19:37:29</td><td>01920356c83
5ecfb</td><td>56954794151</td><td>SS</td><td>72870219-2</td><td>396</
td><td>7678888</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004N0K</
td><td>Diamante</td><td>563490</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56954794151</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90956037720</td><td>02/06/2023</td><td>11:35:09</td><td>1039</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>15:11:33</td><td>15:15:37</td><td>019003374ea
3cbba</td><td>56956037720</td><td>SS</td><td>76805243-3</td><td>243</
td><td>8900697</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPQRB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56956037720</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>3</td><td>3</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956166674</td><td>02/06/2023</td><td>16:03:14</td><td>4041</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>14:01:54</td><td>14:05:24</td><td>01920356c83
5b49e</td><td>56956166674</td><td>SS</td><td>75181270-1</td><td>209</
td><td>7673952</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0048UE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56956166674</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=j0-
Njvd2t2H0C7gNPvSKnkYd56oV-BdbisIsBKhDv4w</td><td>Fue clara y se soluciono.</td>
</tr><tr>

<td>90956233655</td><td>02/06/2023</td><td>10:49:53</td><td>556</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>16:28:30</td><td>16:35:21</td><td>019003374ea
3db32</td><td>56956233655</td><td>CC</td><td>45644053-3</td><td>410</
td><td>8900941</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPUN0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Seguro_Consulta_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56956233655</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2Ol3pSQIkzwwU60Fx5yBvxX56C2lzcTwqoD9SMDxe-A</td><td>No responde</td>
</tr><tr>
<td>90976657132</td><td>02/06/2023</td><td>13:08:34</td><td>2111</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>19:44:01</td><td>20:01:55</td><td>01920356c83
5eea2</td><td>56976657132</td><td>CC</td><td>72592781-9</td><td>1073</
td><td>7682924</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004NDQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56976657132</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=b98lB0WWlaPJagc2YJ7dmXy_pF0Cgu_baliWbtdwu-0</td><td>Realmente muy insatisfecha
porque siento que no me resolvieron ning&#250;n problema me est&#225;n cobrando una
plata que no es, est&#225;n dando una excusa est&#250;pida y lo que yo voy a hacer
es simplemente voy a portarme a otra compa&#241;&#237;a, gracias.</td>
</tr><tr>

<td>90977142756</td><td>02/06/2023</td><td>12:31:50</td><td>1688</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>10:26:23</td><td>10:35:28</td><td>01920356c83
58ab9</td><td>56977142756</td><td>CC</td><td>41477660-4</td><td>544</
td><td>7679428</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003UFN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_enojado</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56977142756</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IO1yal23eR1afPsu82dXQ4Q4h_GhDRT0VNW7u1IO8lQ</td><td>No responde</td>
</tr><tr>

<td>90991961226</td><td>02/06/2023</td><td>15:29:34</td><td>3665</td><td>Call
Center
M&#243;vil</td><td>01/06/2023</td><td>16:21:12</td><td>17:22:00</td><td>01920356c83
5cf2c</td><td>56991961226</td><td>CC</td><td>72846082-2</td><td>3647</
td><td>7682495</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004FIG</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56991961226</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=-ohMjISX5kymolbLeSK3zTCzYA4_yAR6N3rQmmvJwEY</td><td>Se
soluciono.</td>
</tr><tr>

<td>90991904382</td><td>03/06/2023</td><td>15:25:58</td><td>7317</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:18:49</td><td>12:25:06</td><td>019003374ea
43d0b</td><td>56991904382</td><td>CC</td><td>48830711-8</td><td>376</
td><td>8912593</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQN4V</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Cesion_De_Linea_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56991904382</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90992122032</td><td>03/06/2023</td><td>12:46:59</td><td>5506</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:55:27</td><td>13:07:32</td><td>01920356c83
63369</td><td>56992122032</td><td>CC</td><td>72397462-3</td><td>724</
td><td>7702623</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0058JB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56992122032</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=K1l0i-
tPGoqw0lDC8M9sKv-Z4MCubwS_mQM_Ww7RXuk</td><td>No responde</td>
</tr><tr>

<td>90992128097</td><td>03/06/2023</td><td>17:49:03</td><td>8915</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:42:54</td><td>18:09:02</td><td>01920356c83
66bd2</td><td>56992128097</td><td>CC</td><td>76659084-5</td><td>1526</
td><td>7688815</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005MLS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56992128097</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HzsqPkF0Lz5Rr_3wdCKeBhmlpOpZ580-YCj4_miDXWU</td><td>No responde</td>
</tr><tr>

<td>90977071890</td><td>03/06/2023</td><td>15:32:17</td><td>7357</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:58:42</td><td>13:01:59</td><td>019003374ea
44626</td><td>56977071890</td><td>SS</td><td>75149307-K</td><td>197</
td><td>8923078</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQPDI</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>el que quiera sino porque me est??n
cobrando la
suscripci??n</td><td>3</td><td>IVR_105</td><td>56977071890</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iLmY9EniBY0wT9YfPthyyvEzsYXm2-vU0eXKbn7sGCc</td><td>No responde</td>
</tr><tr>

<td>90976475542</td><td>03/06/2023</td><td>17:49:26</td><td>8920</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>20:23:43</td><td>20:48:47</td><td>01920356c83
68213</td><td>56976475542</td><td>CC</td><td>74888389-4</td><td>1503</
td><td>7703787</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005S7P</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56976475542</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Kcd26QTQOK4_Mr9a01HQr8MKe4Sq3n5f7pnY1QMkwaU</td><td>Muy bien, eso chao.</td>
</tr><tr>

<td>90976434749</td><td>03/06/2023</td><td>11:39:09</td><td>4795</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>11:37:44</td><td>11:41:00</td><td>019003374ea
43393</td><td>56976434749</td><td>SS</td><td>44582458-5</td><td>195</
td><td>8912444</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQKP9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56976434749</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=OaVeWzXeaM4QGySlYsCsEQ_ofXj1BaiVQy0CaeSKPFo</td><td>No estoy satisfecho porque no
se me dio respuesta con el tema de mi boleta, b&#225;sicamente porque contrat&#233;
un plan y en la app aparece otro un n&#250;mero mucho mayor, el ejecutivo no tiene
idea, poco preparado, yo sab&#237;a m&#225;s que &#233;l, por eso mi
calificaci&#243;n es mala y no resolvieron mi problema. </td>
</tr><tr>

<td>90954186642</td><td>03/06/2023</td><td>12:32:18</td><td>5352</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>13:43:34</td><td>14:00:27</td><td>01920356c83
63d89</td><td>56954186642</td><td>SS</td><td>72895873-1</td><td>908</
td><td>7696422</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005B4A</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56954186642</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90990897521</td><td>03/06/2023</td><td>13:48:43</td><td>6201</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>15:33:27</td><td>15:47:31</td><td>019003374ea
467f8</td><td>56990897521</td><td>SS</td><td>72994349-5</td><td>843</
td><td>8931524</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR1RN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56990897521</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=UUhI6jSovNGGyVDw_g6Tb_FJL-29qlnFUSDrMypKlKk</td><td>Tienen un p&#233;simo
servicio y la gente que se supone que tiene que resolver el problema nunca lo
hace.</td>
</tr><tr>

<td>90990615137</td><td>03/06/2023</td><td>12:00:03</td><td>5000</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:25:50</td><td>17:29:16</td><td>01920356c83
668d3</td><td>56990615137</td><td>SS</td><td>72717010-3</td><td>117</
td><td>7692996</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005LTT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56990615137</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=IS4j5dBoF_uYkQEX0yjZvgEr80JXWQsdn0cT7OG-G84</td><td>P&#233;sima atenci&#243;n,
p&#233;sima atenci&#243;n, no me gust&#243; para nada, no se solucion&#243; en nada
mi problema.</td>
</tr><tr>

<td>90975327823</td><td>03/06/2023</td><td>13:02:31</td><td>5701</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:24:06</td><td>12:31:21</td><td>01920356c83
62c93</td><td>56975327823</td><td>CC</td><td>70568286-0</td><td>434</
td><td>7698248</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0056ST</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56975327823</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90975427099</td><td>03/06/2023</td><td>17:12:14</td><td>8503</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>22:01:03</td><td>22:18:25</td><td>019003374ea
4a4a6</td><td>56975427099</td><td>CC</td><td>75427812-9</td><td>1041</
td><td>8922018</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRH0I</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56975427099</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MaRxoADqau769jThdcgVawxH-Y77aB-y-G1eZK0hsRA</td><td>La ni&#241;a que me
atendi&#243; me resolvi&#243; el problema de mi plan as&#237; que estamos
conformes, gracias.</td>
</tr><tr>

<td>90974326176</td><td>03/06/2023</td><td>17:10:36</td><td>8481</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>16:44:38</td><td>17:06:02</td><td>019003374ea
4775d</td><td>56974326176</td><td>SS</td><td>73696749-9</td><td>1072</
td><td>8913621</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR5MN</td><td>Oro
Plus</td><td>563490</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56954014491</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Qc7Z3RtEEwAmrMbB50H5zMGkWxECs3hBZwREF3MKEMc</td><td>No responde</td>
</tr><tr>

<td>90952333422</td><td>03/06/2023</td><td>16:07:55</td><td>7793</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>14:42:58</td><td>14:51:01</td><td>01920356c83
64973</td><td>56952333422</td><td>CC</td><td>73309925-9</td><td>482</
td><td>7698691</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005E38</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56952333422</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SyMvOdGTxmpaKvEcJmtATwymXKVHVfY9X7K0CdJqw0s</td><td>Muy buena.</td>
</tr><tr>

<td>90950529965</td><td>03/06/2023</td><td>11:25:23</td><td>4617</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>23:02:19</td><td>23:03:59</td><td>01920356c83
68e61</td><td>56950529965</td><td>SS</td><td>75346313-5</td><td>99</
td><td>7699693</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005VA4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56950529965</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=6zD1N-
2OjB3MT4qLKDHAJ9mYL7hEZl0biSme2R3DElk</td><td>No responde</td>
</tr><tr>

<td>90950712343</td><td>03/06/2023</td><td>14:59:52</td><td>6994</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>22:48:57</td><td>22:50:50</td><td>019003374ea
4a758</td><td>56950712343</td><td>CC</td><td>40223104-1</td><td>113</
td><td>8932487</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRHM4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Equipo_Consulta_Pago_Cuotas</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56950712343</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9oga7F2mnm159UyGNCgGT5MK_f0cHDRyDyPzFkS-xCM</td><td>No responde</td>
</tr><tr>

<td>90988388526</td><td>03/06/2023</td><td>15:01:48</td><td>7019</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:23:09</td><td>12:27:12</td><td>019003374ea
43e0c</td><td>56988388526</td><td>CC</td><td>75917956-0</td><td>242</
td><td>8920350</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQNCV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Solicitud_Via_WhatsApp</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56988388526</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tgpM1rPYd9cSiTLPZMOTgayqlT9AdXTj5aXVrB8hOyk</td><td>Super bien la
atenci&#243;n.</td>
</tr><tr>

<td>90973966621</td><td>03/06/2023</td><td>15:23:20</td><td>7287</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>16:59:35</td><td>17:19:32</td><td>019003374ea
47a70</td><td>56973966621</td><td>SS</td><td>76178484-6</td><td>1172</
td><td>8923984</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR6FA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56973966621</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=GcxxwIR3hVQsked1sSngXbdg2CQhcAkMAwucS-qYXjE</
td><td>Bueno yo llam&#233; porque necesito arreglar un problema con mi
tel&#233;fono, soy cliente antiguo de Entel y el caballero que me atendi&#243; me
dio buena respuesta, buena explicaci&#243;n y me anotaron mi n&#250;mero para darme
respuesta lo antes posibles, yo necesito cambiar el equipo, el equipo ha estado
malo y me lo van a cambiar pero no tienen en stock, tienen que llegar, me dej&#243;
registrado mi n&#250;mero de tel&#233;fono todos mis datos y ellos me van a llamar
o sea ustedes, as&#237; que eso me doy por satisfecho y agradecido, eso ser&#237;a
por mi parte.</td>
</tr><tr>

<td>90973942435</td><td>03/06/2023</td><td>12:40:39</td><td>5462</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:49:54</td><td>12:57:54</td><td>01920356c83
63231</td><td>56973942435</td><td>CC</td><td>75358133-2</td><td>445</
td><td>7687922</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00589J</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56973942435</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=H_7hOOpRbgQ2FdmbsHByD3nkyrmA2JHNNGyoaWQsT2k</td><td>No responde</td>
</tr><tr>

<td>90973308360</td><td>03/06/2023</td><td>14:13:41</td><td>6479</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:40:09</td><td>12:46:07</td><td>019003374ea
44215</td><td>56973308360</td><td>CC</td><td>41300131-5</td><td>357</
td><td>8920418</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQOD2</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56973308360</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6QCMhVuoqgahLS8TR3i_I_JaYzU2yeqkkPGf3QZcpJY</td><td>No responde</td>
</tr><tr>

<td>90973146108</td><td>03/06/2023</td><td>14:49:37</td><td>6869</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:09:25</td><td>18:17:50</td><td>019003374ea
487f7</td><td>56973146108</td><td>CC</td><td>75889072-4</td><td>504</
td><td>8924197</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR9RC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56973146108</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=y6Pex4BNrFJX00Vmwce3mzGFbRaXukdWyvfX0tREUaI</td><td>Me comuniqu&#233; para saber
cu&#225;ndo era que se renovaba mi plan y fue tal lo esperado.</td>
</tr><tr>

<td>90999498757</td><td>03/06/2023</td><td>13:39:30</td><td>6086</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:30:46</td><td>12:34:19</td><td>01920356c83
62df4</td><td>56999498757</td><td>CC</td><td>75181270-1</td><td>212</
td><td>7687854</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00577T</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56999498757</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=m3GMbD2qoWzheNstUse23Y8GmYKO77-5v9FmwCMbHN4</td><td>No responde</td>
</tr><tr>

<td>90999643207</td><td>03/06/2023</td><td>15:32:58</td><td>7368</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>15:42:52</td><td>15:48:05</td><td>019003374ea
46a03</td><td>56999643207</td><td>CC</td><td>77665205-9</td><td>313</
td><td>8923668</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR2C2</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_PV_M_Recarga_Dificultad</td><td>no puedo hacer llamadas desde mi n??mero
de tel??fono es
este</td><td>3</td><td>IVR_105</td><td>56999643207</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=94xYAObGT2hta85oEMmInw5TQ4NW6ziCYXsA9jOQktg</td><td>Me cost&#243; mucho las
operadoras las personas que atienden ah&#237; son muy amable todo, pero tuve que
llamar 4 veces para que me pudieran resolver decir bien claro lo que estaba pasando
y por qu&#233; no pod&#237;a hacer llamadas desde mi tel&#233;fono, ese fue mi
problema.</td>
</tr><tr>

<td>90987286162</td><td>03/06/2023</td><td>13:59:50</td><td>6341</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:33:13</td><td>12:49:54</td><td>01920356c83
62e7f</td><td>56987286162</td><td>PP</td><td>72975669-5</td><td>1000</
td><td>7702547</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0057C8</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56987286162</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=VFhWR7ab-k0sW3ebjFD6iV91uMoXW5PtrDLBcX52LKs</td><td>No responde</td>
</tr><tr>

<td>90986426931</td><td>03/06/2023</td><td>16:54:12</td><td>8321</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>11:48:22</td><td>12:02:38</td><td>01920356c83
6250b</td><td>56986426931</td><td>CC</td><td>71463396-1</td><td>840</
td><td>7696048</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00550M</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Postventa_Consulta_Definicion</td><td>tengo un
problemas</td><td>3</td><td>IVR_CC</td><td>56986426931</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=xdq6D6ZD0BWgWqZmkpCf2C5gbzai1ifqwRgwnudmoxs</td><td>No
hay soluci&#243;n.</td>
</tr><tr>

<td>90999939317</td><td>03/06/2023</td><td>14:42:36</td><td>6817</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>14:40:44</td><td>14:53:02</td><td>01920356c83
648f0</td><td>56999939317</td><td>CC</td><td>71489769-1</td><td>737</
td><td>7690365</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005DV5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56999939317</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90945892526</td><td>03/06/2023</td><td>13:38:19</td><td>6069</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>14:02:27</td><td>14:07:51</td><td>019003374ea
454be</td><td>56945892526</td><td>CC</td><td>72510467-7</td><td>323</
td><td>8928523</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQT21</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</td><td>manual
Pai</td><td>3</td><td>IVR_105</td><td>56945892526</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=WKXbhwGUZ-bSzUbnS4SBaYhCcSJIJBLfyJad8RuGNJM</td><td>No responde</td>
</tr><tr>

<td>90945902752</td><td>03/06/2023</td><td>18:05:08</td><td>9073</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:36:46</td><td>12:43:35</td><td>01920356c83
62f5d</td><td>56945902752</td><td>SS</td><td>74579430-0</td><td>408</
td><td>7702556</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0057J1</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56945902752</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=JvuRsMH95rjV26ZyBaMkEhs-udpasH2Tzny8NWllpZs</td><td>Muy oportuna.</td>
</tr><tr>

<td>90946340405</td><td>03/06/2023</td><td>12:50:42</td><td>5553</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>13:19:37</td><td>13:35:43</td><td>019003374ea
44ae7</td><td>56946340405</td><td>CC</td><td>72222015-3</td><td>955</
td><td>8925749</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQQJI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56946340405</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>1</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90946369767</td><td>03/06/2023</td><td>15:19:05</td><td>7233</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>13:18:07</td><td>13:20:59</td><td>01920356c83
63821</td><td>56946369767</td><td>CC</td><td>74906865-5</td><td>171</
td><td>7700553</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0059P3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56946369767</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=IZMbOA2OmhhVEBIFJQo3q6gbDzzeZItURU4N4oqbC3s</td><td>No
responde</td>
</tr><tr>

<td>90986270021</td><td>03/06/2023</td><td>13:37:17</td><td>6061</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:14:01</td><td>18:18:01</td><td>019003374ea
488bb</td><td>56986270021</td><td>CC</td><td>47930332-0</td><td>239</
td><td>8916455</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRA1G</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56986270021</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Op6I1uCN7DVfXvKgxzz3y6rFHfWkgykoTVSa7J8V530</td><td>No responde</td>
</tr><tr>

<td>90986070486</td><td>03/06/2023</td><td>17:10:40</td><td>8483</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:44:57</td><td>17:53:38</td><td>01920356c83
66c27</td><td>56986070486</td><td>SS</td><td>74735576-2</td><td>376</
td><td>7693045</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005MOH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56986070486</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HMK2vJTdMlj5q9TathJJ7tYjsLvuZIHwUYL9QIfAKjI</td><td>No responde</td>
</tr><tr>

<td>90944204965</td><td>03/06/2023</td><td>17:02:31</td><td>8386</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:10:58</td><td>12:16:23</td><td>01920356c83
629d6</td><td>56944204965</td><td>CC</td><td>48581296-2</td><td>269</
td><td>7702453</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005671</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56944204965</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90999062964</td><td>03/06/2023</td><td>11:38:18</td><td>4782</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>15:37:24</td><td>15:47:13</td><td>019003374ea
468dd</td><td>56999062964</td><td>CC</td><td>71710609-1</td><td>589</
td><td>8915924</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR22S</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56999062964</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=2O1JU0Zw_x2PqLngFEynXu-TDdVkE_4DdCCZ7ouKUPw</td><td>Muy
buena.</td>
</tr><tr>

<td>90999128981</td><td>03/06/2023</td><td>11:27:59</td><td>4652</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:18:16</td><td>17:42:58</td><td>019003374ea
47e1c</td><td>56999128981</td><td>SS</td><td>8151460-7</td><td>1390</
td><td>8921495</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR7CK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56999128981</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>2</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90985452299</td><td>03/06/2023</td><td>15:23:51</td><td>7293</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>15:33:35</td><td>15:37:47</td><td>01920356c83
6530b</td><td>56985452299</td><td>SS</td><td>61862749-7</td><td>251</
td><td>7696730</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005GFR</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56950040203</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BUkK8fr0WEaGKahmul6MNhg5tnIf0DiZ3hnb8Fj0R30</td><td>Mi grado de satisfacci&#243;n
en general con la persona que me atendi&#243; es 5 porque me atendi&#243; muy bien
y resolvi&#243; mis dudas, lo que me hace bajar la puntuaci&#243;n a la llamada fue
que el proceso en que contestan y me comunican con el ejecutivo es un proceso muy
tedioso muy largo y muchas veces se me cort&#243;, result&#243; muy dif&#237;cil,
llam&#233; muchas veces y en todo se escuchaba solo ruido de fondo y nadie que me
hablara y me volv&#237;an a cortar, en general felicito a la persona que me
atendi&#243; y es un excelente ejecutivo, el problema es el Call center en s&#237;,
gracias.</td>
</tr><tr>
<td>90942330782</td><td>03/06/2023</td><td>16:54:02</td><td>8319</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>16:15:41</td><td>16:54:04</td><td>01920356c83
65b82</td><td>56942330782</td><td>SS</td><td>42381010-6</td><td>2302</
td><td>7699004</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005IJI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56942330782</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=aMJPxs4QK5oDsDHWGwOTBzPmO4s1E4fH-Cze2SF59iM</td><td>Entel es una
porquer&#237;a.</td>
</tr><tr>

<td>90942587728</td><td>03/06/2023</td><td>12:13:42</td><td>5143</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:57:17</td><td>13:00:52</td><td>01920356c83
633b7</td><td>56942587728</td><td>CC</td><td>48189464-6</td><td>199</
td><td>7694222</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0058LP</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56942587728</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RhN15FwSEmM_T3gFD-dqUwAMWsLDyNSd8KXcSfrjag0</td><td>No responde</td>
</tr><tr>

<td>90967499637</td><td>03/06/2023</td><td>15:23:13</td><td>7284</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>11:51:36</td><td>12:24:38</td><td>019003374ea
436bd</td><td>56967499637</td><td>CC</td><td>70001758-3</td><td>1981</
td><td>8917681</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQLIJ</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56926377396</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90942048295</td><td>03/06/2023</td><td>15:00:50</td><td>7007</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>15:01:07</td><td>15:07:53</td><td>01920356c83
64cdb</td><td>56942048295</td><td>CC</td><td>70860195-0</td><td>405</
td><td>7696634</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005EUF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56942048295</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>3</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90966779280</td><td>03/06/2023</td><td>13:39:22</td><td>6082</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>14:43:03</td><td>14:55:15</td><td>01920356c83
64975</td><td>56966779280</td><td>CC</td><td>70327302-5</td><td>731</
td><td>7690372</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005E3A</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56966779280</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=nhniP7wyZnFnxl0pkbihCSO9B4aJDyObP_SdvmtnUBo</td><td>Porque la respuesta no fue
satisfactoria porque no me resolvieron 100% el tema, tengo que esperar ahora el
reembolso del dinero y eso no s&#233; cu&#225;ndo va a llegar, por un cobro que me
estaban haciendo de unas l&#237;neas que yo hab&#237;a cancelado.</td>
</tr><tr>

<td>90984542148</td><td>03/06/2023</td><td>11:59:33</td><td>4989</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>15:48:16</td><td>15:59:11</td><td>019003374ea
46b0e</td><td>56984542148</td><td>CC</td><td>75175307-1</td><td>563</
td><td>8915959</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR2KD</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56984542148</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=62JlZLLWFYMPfEH9hv5CwpndT6s_x9qmt5CfoPGaReU</td><td>Todo bien correcto, muchas
gracias por la atenci&#243;n.</td>
</tr><tr>

<td>90940932467</td><td>03/06/2023</td><td>18:06:04</td><td>9085</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>19:33:05</td><td>19:39:29</td><td>01920356c83
67bef</td><td>56940932467</td><td>CC</td><td>75021667-6</td><td>383</
td><td>7689010</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005QMN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Portabilidad_IN_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56940932467</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=UlDiciS7ms9rFxFtMz7rLNdA0KwYE_5u4re4kvP-65s</td><td>Me parece excelente,
gracias.</td>
</tr><tr>

<td>90940762904</td><td>03/06/2023</td><td>15:23:31</td><td>7289</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:10:10</td><td>17:18:39</td><td>01920356c83
66614</td><td>56940762904</td><td>CC</td><td>74586595-K</td><td>508</
td><td>7703431</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005L80</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56940762904</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MYpYCMu6-Y0hVZpaMqf46IKycD1QpgtwCSiSSwmGAyk</td><td>Ayer dimos de baja un plan de
mi esposo que se le perdi&#243; su tel&#233;fono, se lo robaron, con carnet y todo
as&#237; que ayer lo dimos de baja y fue super f&#225;cil con la ejecutiva que nos
atendi&#243;, as&#237; que quedamos muy contentos porque no sab&#237;amos qu&#233;
hacer, le pedimos ayuda a ella y nos resolvi&#243; el problema r&#225;pidamente
as&#237; que eso, gracias.</td>
</tr><tr>

<td>90965958551</td><td>03/06/2023</td><td>11:26:07</td><td>4629</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>16:50:40</td><td>17:02:42</td><td>01920356c83
6629d</td><td>56965958551</td><td>CC</td><td>75181270-1</td><td>533</
td><td>7690803</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005KCC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Equipo_Consulta_Pago_Cuotas</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56965958551</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90965918078</td><td>03/06/2023</td><td>16:26:21</td><td>7980</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>15:43:30</td><td>15:50:04</td><td>019003374ea
46a23</td><td>56965918078</td><td>CC</td><td>41513914-4</td><td>374</
td><td>8913364</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR2D2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56965918078</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=H8fbqUmhkVd4eL1F-UzSG6wwWMdMs7GbIHTlkpVvKwQ</td><td>No responde</td>
</tr><tr>

<td>90983762843</td><td>03/06/2023</td><td>11:05:44</td><td>4420</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>13:53:49</td><td>14:02:29</td><td>019003374ea
452d9</td><td>56983762843</td><td>CC</td><td>61862749-7</td><td>519</
td><td>8928489</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQSIS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56983762843</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=clpKhZClHo-niayv-8dDgGNQZ0pBbrKIIvgtrJCZXms</td><td>Llam&#233; porque
anteriormente hab&#237;a llamado para rebajar mi plan y el joven me respondi&#243;
bien.</td>
</tr><tr>

<td>90940530465</td><td>03/06/2023</td><td>13:02:02</td><td>5697</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:12:43</td><td>17:22:07</td><td>019003374ea
47d0a</td><td>56940530465</td><td>CC</td><td>72317299-3</td><td>564</
td><td>8921469</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR743</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56940530465</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=b51PtOxOKQ8oV7SJrTF9gKaIQi9qFdK2rK3AL4-uKFM</td><td>No
responde</td>
</tr><tr>

<td>90940358109</td><td>03/06/2023</td><td>14:13:23</td><td>6473</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:44:36</td><td>18:59:35</td><td>01920356c83
67561</td><td>56940358109</td><td>CC</td><td>77224711-7</td><td>898</
td><td>7701519</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005P29</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>problemas con mi
plan</td><td>3</td><td>IVR_105</td><td>56940358109</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=czpxdJsosD0RadXHJZ0uTNDRZuNyIaI7LT5218Qleow</td><td>Porque no me dieron
soluci&#243;n a mi problema.</td>
</tr><tr>

<td>90939250163</td><td>03/06/2023</td><td>16:01:04</td><td>7705</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:06:55</td><td>18:30:29</td><td>01920356c83
66fb5</td><td>56939250163</td><td>&nbsp;</td><td>41137894-2</td><td>1413</
td><td>7701453</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005NKT</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56939250163</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=-5n4Ybya3EoLCvXii8qyKK4nW-gfuyYhUGP2jhuEjes</
td><td>S&#237; me atendi&#243; bien la se&#241;orita y me solucionaron el problema
que ten&#237;a.</td>
</tr><tr>

<td>90940638151</td><td>03/06/2023</td><td>16:28:54</td><td>8011</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:10:17</td><td>18:24:25</td><td>01920356c83
67029</td><td>56940638151</td><td>CC</td><td>71593500-7</td><td>651</
td><td>7688881</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005NOH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56940638151</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=T_wxa0QDyMEhA92g0FZNqQHvxpZRuIzP9Una9hAZzD8</td><td>La verdad que no fue
satisfacci&#243;n fue m&#225;s que nada que me dijeron que me iba a pasar algo o
sea bueno ah&#237; tienes que leerlo pero en s&#237; no me pusieron atenci&#243;n,
no me sent&#237; satisfecho con la atenci&#243;n, no me atendi&#243; bien el chico
pero o la chica no me acuerdo pero eso.</td>
</tr><tr>

<td>90997750600</td><td>03/06/2023</td><td>15:01:10</td><td>7009</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>16:15:10</td><td>16:24:56</td><td>01920356c83
65b62</td><td>56997750600</td><td>SS</td><td>70985904-8</td><td>367</
td><td>7692808</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005III</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56997750600</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90997258828</td><td>03/06/2023</td><td>11:15:10</td><td>4535</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:03:39</td><td>12:12:48</td><td>019003374ea
43957</td><td>56997258828</td><td>CC</td><td>75908187-0</td><td>408</
td><td>8920264</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQM7D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56997258828</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=93XqhkLYhTMh2dWSsaWw_2P0X7ftMqQvCdND_bZd0bI</td><td>No responde</td>
</tr><tr>

<td>90997428224</td><td>03/06/2023</td><td>16:06:15</td><td>7773</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:53:42</td><td>17:57:17</td><td>019003374ea
48530</td><td>56997428224</td><td>CC</td><td>74991822-5</td><td>99</
td><td>8921608</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR957</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56997428224</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90983345811</td><td>03/06/2023</td><td>15:25:42</td><td>7315</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>19:06:31</td><td>19:12:04</td><td>019003374ea
4914e</td><td>56983345811</td><td>CC</td><td>70280965-7</td><td>332</
td><td>8919157</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRC61</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56983345811</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90964763306</td><td>03/06/2023</td><td>12:32:11</td><td>5350</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>10:20:38</td><td>10:49:36</td><td>019003374ea
42305</td><td>56964763306</td><td>CC</td><td>72994349-5</td><td>1577</
td><td>8912146</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQGL1</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56964763306</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90996296829</td><td>03/06/2023</td><td>14:20:16</td><td>6558</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:18:37</td><td>17:28:55</td><td>019003374ea
47e35</td><td>56996296829</td><td>CC</td><td>72426160-4</td><td>528</
td><td>8913736</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR7DC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Internet_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56996296829</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=jj7kKzys39mI6527V8suXlJ4ThtBw9W_NASq4J1xhRU</td><td>No responde</td>
</tr><tr>

<td>90982301532</td><td>03/06/2023</td><td>11:52:36</td><td>4938</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>10:28:10</td><td>10:44:13</td><td>019003374ea
424a3</td><td>56982301532</td><td>CC</td><td>74716186-0</td><td>962</
td><td>8922555</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQH1V</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56982301532</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=NialSQT41ifSOy3Ke2YYjnW_M5tdO6QZkSxsmGxAZiQ</td><td>No responde</td>
</tr><tr>

<td>90963240628</td><td>03/06/2023</td><td>15:00:02</td><td>6998</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>19:07:42</td><td>19:17:54</td><td>019003374ea
49187</td><td>56963240628</td><td>CC</td><td>73892880-6</td><td>611</
td><td>8926967</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRC7Q</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56963240628</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>1</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=V1GWnwlObn9-ObK3zRbA4z_jWt7TG2heCyMkpYm7Ef0</td><td>No responde</td>
</tr><tr>

<td>90934236736</td><td>03/06/2023</td><td>16:27:26</td><td>7994</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:05:21</td><td>17:22:16</td><td>01920356c83
66520</td><td>56934236736</td><td>CC</td><td>74809093-2</td><td>965</
td><td>7695029</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005L0E</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56934236736</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=w_LDZJFY393a2XWGba3nhnFd8nZh1NilCncXnAC4ojs</td><td>No responde</td>
</tr><tr>

<td>90981545826</td><td>03/06/2023</td><td>11:59:58</td><td>4998</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:26:05</td><td>17:41:43</td><td>01920356c83
668df</td><td>56981545826</td><td>CC</td><td>74825302-5</td><td>801</
td><td>7697076</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005LU9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_5G_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56981545826</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_GN9eeLkRcvEW8sh-_3QGeGpyEw56PbR___qRXj5K6Q</td><td>No responde</td>
</tr><tr>

<td>90981569437</td><td>03/06/2023</td><td>11:22:12</td><td>4583</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>15:03:42</td><td>15:28:45</td><td>01920356c83
64d5a</td><td>56981569437</td><td>SS</td><td>47587220-7</td><td>1478</
td><td>7690447</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005F2D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56981569437</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981863285</td><td>03/06/2023</td><td>11:37:39</td><td>4775</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>09:29:53</td><td>09:49:41</td><td>019003374ea
41a32</td><td>56981863285</td><td>CC</td><td>74588361-3</td><td>1187</
td><td>8930178</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQEEF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Accesorios_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56981863285</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981999878</td><td>03/06/2023</td><td>13:15:43</td><td>5833</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>20:09:37</td><td>20:38:55</td><td>019003374ea
49a18</td><td>56981999878</td><td>CC</td><td>75410059-1</td><td>1755</
td><td>8916700</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BREC8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56981999878</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GIbm0B1UXDksnW9n8BpsUNUa1O7ywrJc-qQhT7VvBbo</td><td>Recib&#237; mal la
informaci&#243;n, confusa e incompleta cuando fui a inscribirme a un plan de
ustedes a una sucursal de ustedes y me cobraron un plan que no es el que yo
ped&#237; y al d&#237;a siguiente me di cuenta, la ejecutiva me reconoci&#243; por
Whatsapp que hab&#237;a sido as&#237; se hab&#237;a equivocado o no que se
hab&#237;a equivocado pero que yo pod&#237;a darlo de baja y activarlo nuevamente
con el precio que yo quer&#237;a, trat&#233; de hacerlo por el Call center y fue
imposible.</td>
</tr><tr>

<td>90982002751</td><td>03/06/2023</td><td>12:05:30</td><td>5074</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>11:08:22</td><td>11:28:59</td><td>01920356c83
61cb6</td><td>56982002751</td><td>PP</td><td>77319791-1</td><td>1236</
td><td>7687568</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0052U3</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56982002751</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=EYh6idmIxckxUJFZUunvuMw6CTkSJXymSEIeoWhJIhU</td><td>No
responde</td>
</tr><tr>

<td>90982043501</td><td>03/06/2023</td><td>11:21:31</td><td>4568</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:23:39</td><td>18:48:08</td><td>01920356c83
67242</td><td>56982043501</td><td>CC</td><td>70148036-8</td><td>1468</
td><td>7703592</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005O9A</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>Quiero saber porque me cortaron
Quiero saber porque me cortaron la cuenta yo la pago siempre en
5</td><td>3</td><td>IVR_105</td><td>56982043501</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90962216281</td><td>03/06/2023</td><td>13:38:54</td><td>6078</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:33:50</td><td>18:38:52</td><td>01920356c83
673c7</td><td>56962216281</td><td>CC</td><td>71271173-6</td><td>237</
td><td>7695220</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005OLF</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td>biber??n</td><td>3</td><td>IVR_105</
td><td>56962216281</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90934049701</td><td>03/06/2023</td><td>12:11:20</td><td>5112</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>13:41:04</td><td>13:53:10</td><td>019003374ea
44fd5</td><td>56934049701</td><td>CC</td><td>72397462-3</td><td>725</
td><td>8915501</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQRR0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56934049701</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DbtxXQqMYwI9SiQgJCu0voeO7VSN0ZruvXR1GOF08bs</td><td>Eh todo lo que yo ped&#237;a
me lo dec&#237;a, me lo ubicaba, me le&#237;a eh todo todo bien todo bien.</td>
</tr><tr>

<td>90994894850</td><td>03/06/2023</td><td>13:10:47</td><td>5768</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>08:40:35</td><td>08:54:29</td><td>01920356c83
60650</td><td>56994894850</td><td>CC</td><td>70004407-6</td><td>834</
td><td>7699771</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004TB3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56994894850</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=e0BFaep7TspHirkyZ5OW4Ujx5FDiV6tFOzphC-R6pzg</td><td>No responde</td>
</tr><tr>

<td>90994700840</td><td>03/06/2023</td><td>12:05:24</td><td>5072</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>19:19:21</td><td>19:27:10</td><td>01920356c83
67a34</td><td>56994700840</td><td>CC</td><td>74991822-5</td><td>468</
td><td>7699461</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005Q8S</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56994700840</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90994768148</td><td>03/06/2023</td><td>17:41:56</td><td>8831</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>13:10:53</td><td>13:22:03</td><td>019003374ea
448de</td><td>56994768148</td><td>SS</td><td>75704634-2</td><td>669</
td><td>8928314</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQQ39</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56994768148</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=lkdgEG3WwF_O-
FATHSADMbFlCrthYGkFtGroUBtUmpM</td><td>No responde</td>
</tr><tr>

<td>90979749340</td><td>03/06/2023</td><td>17:38:08</td><td>8817</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>23:18:24</td><td>23:33:52</td><td>01920356c83
68ef5</td><td>56979749340</td><td>PP</td><td>71807475-4</td><td>927</
td><td>7699699</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005VEO</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Necesidad_Consulta</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56979749340</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=K03Mpdr8ndR54MQ8sur5Vy2Yf7alS8dJm8485_rsgJA</td><td>Mala
la atenci&#243;n de Entel, muy mala mala mala, de hecho nos vamos a cambiar, chao
pescado.</td>
</tr><tr>

<td>90979936035</td><td>03/06/2023</td><td>12:38:10</td><td>5429</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>10:10:05</td><td>10:24:07</td><td>019003374ea
420f3</td><td>56979936035</td><td>SS</td><td>71328595-1</td><td>838</
td><td>8917318</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQG4G</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56979936035</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>5</td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=FS2l1giPoyT5F1gzXRN-kvXhNm-cp-SzMPc4BFvSods</td><td>En realidad encuentro que se
demor&#243; mucho, me tuvo mucho tiempo en l&#237;nea para resolver algo que lo
deben tener no s&#233; me imagino ah&#237; en el computador, eso es nada
m&#225;s.</td>
</tr><tr>

<td>90932277560</td><td>03/06/2023</td><td>13:29:14</td><td>5994</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>09:40:37</td><td>10:04:53</td><td>01920356c83
60ca8</td><td>56932277560</td><td>CC</td><td>46703933-4</td><td>1442</
td><td>7699880</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004UTR</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56932277560</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90931977373</td><td>03/06/2023</td><td>16:55:35</td><td>8339</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>19:49:21</td><td>20:22:19</td><td>019003374ea
497b6</td><td>56931977373</td><td>CC</td><td>77905796-8</td><td>1977</
td><td>8914097</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRDP8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56931977373</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90932137623</td><td>03/06/2023</td><td>12:29:50</td><td>5319</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:59:32</td><td>19:24:43</td><td>01920356c83
67793</td><td>56932137623</td><td>CC</td><td>74809093-2</td><td>1454</
td><td>7688967</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005PJR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56932137623</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DULvadERCfTAXnXmxgnSySt9fCPNFytQMC1wZI2ntho</td><td>Hola, tuve una super buena
experiencia con Entel y con el ejecutivo en general que me atendi&#243;
resolvi&#243; todas mis dudas, fue super amable, se dio todo el tiempo del mundo
para poder solucionarmelo y para guiarme para ayudarme, me dio todos los detalles,
contest&#243; todas las preguntas que yo le hice, me dej&#243; totalmente clara
toda la informaci&#243;n que yo requer&#237;a, as&#237; que s&#237;, lo &#250;nico
malo es que tuve que esperar mucho para que me conectaran con el ejecutivo, porque
estaba muy atochada el &#225;rea de llamada. </td>
</tr><tr>

<td>90931784444</td><td>03/06/2023</td><td>16:09:34</td><td>7814</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>23:00:34</td><td>23:08:30</td><td>01920356c83
68e4e</td><td>56931784444</td><td>CC</td><td>41131659-9</td><td>475</
td><td>7693455</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005V9H</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56931784444</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90994134543</td><td>03/06/2023</td><td>14:13:56</td><td>6481</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:45:21</td><td>19:02:07</td><td>01920356c83
67587</td><td>56994134543</td><td>CC</td><td>74735576-2</td><td>795</
td><td>7691107</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005P3F</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56994134543</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>4</
td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=WO0gMTdx1OY-
QsLRiOxdbSsf9YGYGP5RpTMzwOnaoP4</td><td>No hubo una mejor oferta en mi plan ya que
quer&#237;a seguir pagando lo que ven&#237;a pagando que eran 6 mil pesos y ahora
pago mucho m&#225;s.</td>
</tr><tr>

<td>90979544003</td><td>03/06/2023</td><td>13:14:29</td><td>5817</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>11:02:15</td><td>11:13:48</td><td>019003374ea
42bdb</td><td>56979544003</td><td>SS</td><td>75200366-1</td><td>692</
td><td>8912305</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQIRJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56979544003</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>4</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=jrLjVnQAHT4VlIf9NG06jZnzFUVrjdeWIYAVTzWjtMM</td><td>Lo que pasa que Entel
est&#225; muy mala la atenci&#243;n, una que falta p&#250;blico o sea le falta
personal que atender, nadie lo recibe que es lo que anda buscando uno a la final yo
me ... en el Call center nunca me atend&#237; porque nunca me atendieron, super mal
c&#243;mo atienden y lo otro que uno contrata un seguro dental y no hay en
d&#243;nde o c&#243;mo ingresar a las personas que van a adquirir el beneficio y me
mandan para un tel&#233;fono y me mandan para otro y otro y nadie da soluciones
entonces pr&#225;cticamente uno por eso est&#225; dejando Entel, antes era la mejor
calidad ahora est&#225; siendo una de las peores.</td>
</tr><tr>

<td>90979500471</td><td>03/06/2023</td><td>14:02:35</td><td>6375</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>14:41:17</td><td>15:34:14</td><td>01920356c83
6490b</td><td>56979500471</td><td>CC</td><td>74232140-1</td><td>3107</
td><td>7692497</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005E00</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56979500471</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=22i-hvgdOuV5TJfDhjli0fSPnwxEi5Uv6z0Y0_ADZv8</td><td>No
responde</td>
</tr><tr>

<td>90958717395</td><td>03/06/2023</td><td>14:13:28</td><td>6474</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:47:23</td><td>17:55:49</td><td>019003374ea
483f5</td><td>56958717395</td><td>SS</td><td>1113680-K</td><td>505</
td><td>8932034</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR8RC</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>quiero relajar mis
planes</td><td>3</td><td>IVR_105</td><td>56958717395</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=7_p2FjPXNMzzOxUFAECkOA4yS8jX7VOLcXrwlPdIzu8</td><td>La persona que me atiende no
tiene idea de lo que est&#225; haciendo, uno le pregunta y no sabe respuestas, al
final no da ninguna soluci&#243;n solo problemas.</td>
</tr><tr>

<td>90957659944</td><td>03/06/2023</td><td>18:04:02</td><td>9059</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>21:12:11</td><td>21:34:36</td><td>019003374ea
4a0a8</td><td>56957659944</td><td>SS</td><td>74871643-2</td><td>1344</
td><td>8916781</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRG0N</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56957659944</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bBaQL0IboSC4iz8VNOxj6jasdPB2TAJ0exOMA47gNF0</td><td>Estoy contenta con la
atenci&#243;n del pero me parece que los planes mi amor est&#225;n muy caros de
Entel y la verdad que actualmente las l&#237;neas telef&#243;nicas est&#225;n pero
muy botadas, creo que Entel deber&#237;a mejorar sus planes porque la verdad que yo
ten&#237;a 3 n&#250;meros y de 3 n&#250;meros tengo solo 1 por lo caro que se puso
Entel.</td>
</tr><tr>

<td>90926444256</td><td>03/06/2023</td><td>17:10:58</td><td>8487</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>20:45:35</td><td>20:51:46</td><td>01920356c83
6846e</td><td>56926444256</td><td>CC</td><td>76661110-9</td><td>351</
td><td>7703807</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005SQJ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56926444256</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OGaSZCOVKScHfqmlftM0KQ7r40_R2UU8kZwszjOS0vE</td><td>No responde</td>
</tr><tr>

<td>90930285465</td><td>03/06/2023</td><td>17:09:36</td><td>8472</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>14:08:29</td><td>14:24:20</td><td>01920356c83
642f6</td><td>56930285465</td><td>CC</td><td>46677917-2</td><td>950</
td><td>7698568</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005CFC</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56930285465</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=14vHB8Mh7-
MzQbwQAqksBrMXqsYSMWRCYDKTu63cqvg</td><td>No responde</td>
</tr><tr>

<td>90993587691</td><td>03/06/2023</td><td>12:50:36</td><td>5552</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:34:53</td><td>17:53:30</td><td>019003374ea
4816d</td><td>56993587691</td><td>SS</td><td>72640098-9</td><td>983</
td><td>8924104</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR874</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56993587691</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AvnhHHOf2nqWsm6pQhH0IpWnCUj3kt8gGefAn0CKqPM</td><td>Muy buena atenci&#243;n de la
ni&#241;a.</td>
</tr><tr>

<td>90993359324</td><td>03/06/2023</td><td>12:39:35</td><td>5447</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>13:51:16</td><td>14:03:13</td><td>01920356c83
63f20</td><td>56993359324</td><td>SS</td><td>70568286-0</td><td>716</
td><td>7694404</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005BGP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56993359324</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Y_G2dpq1O-SfU6K0RVzy-Dl4j5gOVPqyrWgEtwWu65U</td><td>No responde</td>
</tr><tr>

<td>90992518086</td><td>03/06/2023</td><td>12:15:00</td><td>5159</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>11:13:51</td><td>11:25:18</td><td>01920356c83
61dce</td><td>56992518086</td><td>SS</td><td>74579430-0</td><td>686</
td><td>7698029</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00536R</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56992518086</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=fwuqR7LaZ4y33L_WjVmDa_rqf1mrKhyTIQiDisziddc</td><td>No responde</td>
</tr><tr>

<td>90977931545</td><td>03/06/2023</td><td>16:26:33</td><td>7984</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:05:18</td><td>12:24:56</td><td>01920356c83
6288f</td><td>56977931545</td><td>CC</td><td>72778423-3</td><td>1170</
td><td>7687763</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0055SQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56977931545</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SehGatVf9__cc1juiuwajlc6md0TNixhQu0_2zmGSc0</td><td>No responde</td>
</tr><tr>

<td>90926142922</td><td>03/06/2023</td><td>13:03:13</td><td>5712</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>13:50:13</td><td>14:11:01</td><td>01920356c83
63eda</td><td>56926142922</td><td>CC</td><td>73785305-5</td><td>1225</
td><td>7696440</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005BEN</td><td>Plata</
td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56926142922</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90926143927</td><td>03/06/2023</td><td>14:41:20</td><td>6802</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>13:11:47</td><td>13:24:32</td><td>019003374ea
44916</td><td>56926143927</td><td>CC</td><td>74918623-2</td><td>764</
td><td>8917972</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQQ51</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td>&nbsp;</
td><td>3</td><td>IVR_105</td><td>56926143927</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=eslRYus4j6i_eRit6jkMzevVfOx5GB4qHCxcx3KURw4</td><td>El
ejecutivo se port&#243; amable y atendi&#243; mi requerimiento, sin embargo sigo
presentando problemas de se&#241;al con mi tel&#233;fono.</td>
</tr><tr>

<td>90957252827</td><td>03/06/2023</td><td>15:26:19</td><td>7321</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>13:53:04</td><td>13:59:53</td><td>019003374ea
452a6</td><td>56957252827</td><td>SS</td><td>75169147-5</td><td>345</
td><td>8923286</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQSH9</
td><td>Diamante</td><td>563452</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56957252827</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=q3E0GaKg2-eLMF4dlkZF4q3etDysfIViS9RINw9usV0</td><td>No responde</td>
</tr><tr>

<td>90988019456</td><td>03/06/2023</td><td>13:02:03</td><td>5698</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>11:26:49</td><td>11:36:56</td><td>01920356c83
62074</td><td>56988019456</td><td>SS</td><td>73857973-9</td><td>606</
td><td>7691846</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0053S0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56988019456</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=EvPaqgQ0JKxZSWtnfUZmSRPXZVGnUqfEBDzOLcQa8LA</td><td>Muy
conforme, gracias muy conforme gracias, gracias.</td>
</tr><tr>

<td>90987419874</td><td>03/06/2023</td><td>14:02:14</td><td>6369</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>19:22:08</td><td>19:37:55</td><td>01920356c83
67a93</td><td>56987419874</td><td>CC</td><td>75994147-0</td><td>946</
td><td>7703700</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005QBR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56987419874</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90987381200</td><td>03/06/2023</td><td>13:14:25</td><td>5816</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:35:16</td><td>17:40:51</td><td>019003374ea
48185</td><td>56987381200</td><td>CC</td><td>75410059-1</td><td>215</
td><td>8921550</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR87S</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56987381200</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90971944790</td><td>03/06/2023</td><td>11:22:13</td><td>4582</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>19:44:36</td><td>19:57:11</td><td>019003374ea
49700</td><td>56971944790</td><td>SS</td><td>75122407-9</td><td>754</
td><td>8921872</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRDJI</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Trafico_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56971944790</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90972253108</td><td>03/06/2023</td><td>13:30:41</td><td>6012</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>19:17:19</td><td>19:47:35</td><td>01920356c83
679ed</td><td>56972253108</td><td>CC</td><td>77161478-7</td><td>1815</
td><td>7699457</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005Q6L</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56972253108</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=R6UX1dzFiDwI-xAP93LOPyfJ13kyUZjkgIj0ACGOKfw</td><td>No responde</td>
</tr><tr>

<td>90972358332</td><td>03/06/2023</td><td>16:55:20</td><td>8335</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:37:47</td><td>12:54:25</td><td>019003374ea
4417d</td><td>56972358332</td><td>CC</td><td>75579521-6</td><td>979</
td><td>8912656</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQO8C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56972358332</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=5UY0qDr7f8mNdC6jPb62MdwUYn3BjzMW21NOwWIicFs</td><td>Super bien la chica que me
atendi&#243; pero necesito una respuesta sobre esa l&#237;nea que est&#225;
asociada a mi n&#250;mero, me tiene que llamar, adi&#243;s.</td>
</tr><tr>

<td>90944494533</td><td>03/06/2023</td><td>13:29:38</td><td>5999</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>17:47:33</td><td>17:50:47</td><td>01920356c83
66c98</td><td>56944494533</td><td>SS</td><td>71489769-1</td><td>193</
td><td>7701415</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005MS2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Numero_Solicitud_Privado</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56944494533</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=jpaCPczwiQ1J3DuqX_uShhX6VZu78Jp5yZq4y3NNJco</td><td>No responde</td>
</tr><tr>

<td>90944993791</td><td>03/06/2023</td><td>15:32:51</td><td>7366</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:42:57</td><td>12:45:02</td><td>019003374ea
442be</td><td>56944993791</td><td>CC</td><td>40890379-3</td><td>124</
td><td>8928203</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQOIB</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56944993791</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90971600507</td><td>03/06/2023</td><td>16:28:31</td><td>8006</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>23:21:51</td><td>23:30:21</td><td>019003374ea
4a89c</td><td>56971600507</td><td>CC</td><td>75080010-6</td><td>509</
td><td>8916865</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRI05</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56971600507</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=UzrvIC5Suy1gOEicF0pvrziBha2B_XBwo2XqOoNoI6I</td><td>Todo resuelto, todo
resuelto.</td>
</tr><tr>

<td>90956611212</td><td>03/06/2023</td><td>15:19:05</td><td>7232</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:11:07</td><td>18:32:40</td><td>01920356c83
6704f</td><td>56956611212</td><td>CC</td><td>75096864-3</td><td>1293</
td><td>7697175</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005NPN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56956611212</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Gz7jtU0G-g-r8robxbu62ToSktDocIQEVFlzy9B0XsE</td><td>Fue
muy buena la atenci&#243;n de la operadora.</td>
</tr><tr>

<td>90977473378</td><td>03/06/2023</td><td>14:04:32</td><td>6398</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>11:36:22</td><td>11:38:20</td><td>01920356c83
62268</td><td>56977473378</td><td>CC</td><td>73262333-7</td><td>117</
td><td>7698096</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0054BK</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56977473378</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=UYfPuzG5yjhXnDiERB5Fb1OClYIOZyJQXVV3wEZyJYQ</td><td>No responde</td>
</tr><tr>

<td>90977568312</td><td>03/06/2023</td><td>15:23:09</td><td>7283</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>12:30:20</td><td>12:35:22</td><td>01920356c83
62de0</td><td>56977568312</td><td>CC</td><td>74918623-2</td><td>249</
td><td>7696179</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005779</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56977568312</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90922046732</td><td>03/06/2023</td><td>17:43:44</td><td>8849</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>14:45:29</td><td>14:59:44</td><td>01920356c83
649f4</td><td>56922046732</td><td>CC</td><td>70831146-4</td><td>854</
td><td>7690377</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005E79</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56922046732</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90921668947</td><td>03/06/2023</td><td>12:46:21</td><td>5498</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>15:37:49</td><td>15:49:31</td><td>019003374ea
468f6</td><td>56921668947</td><td>CC</td><td>74574595-4</td><td>701</
td><td>8928889</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR23L</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>tengo problemas plan
se??al</td><td>3</td><td>IVR_105</td><td>56921668947</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=KsVntAlFZSgKd1JSkJw5UJeor2nqd8MKkG-Fa7xsMts</td><td>No tuvimos ninguna
soluci&#243;n porque al final sigue mi tel&#233;fono en 3G no m&#225;s, no se
conecta al 4G y no tengo se&#241;al para nada en el centro en Los &#193;ngeles
tampoco tengo se&#241;al, tengo por ratos se va se van todas las barras de
se&#241;al, no hay internet ni siquiera se&#241;al para llamar, es como si no
estuviera en el campo, si me lo pudieran solucionar lo antes posible por
favor.</td>
</tr><tr>

<td>90988135220</td><td>03/06/2023</td><td>16:05:36</td><td>7765</td><td>Call
Center
M&#243;vil</td><td>02/06/2023</td><td>18:53:16</td><td>19:02:58</td><td>01920356c83
676a2</td><td>56988135220</td><td>CC</td><td>45892768-5</td><td>525</
td><td>7691125</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005PCA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56988135220</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=A4MPouoLLNYHfDOJCd7g1QbzVfuD8UkJHNdyAxM8qWg</td><td>Lo
que pasa que como este sitio no m&#225;s la antena de Entel, no tengo internet,
tengo que usar el de la casa porque internet de Entel est&#225; dicen que est&#225;
mal por todos lados porque una antena hay un problema ac&#225; con una antena,
espero que lo arreglen pronto gracias.</td>
</tr><tr>

<td>90921910473</td><td>05/06/2023</td><td>15:14:38</td><td>12879</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>10:54:00</td><td>11:08:05</td><td>01920356c83
6f7f8</td><td>56921910473</td><td>CC</td><td>72162852-3</td><td>844</
td><td>7714046</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006PLI</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Entel_Black_Consulta_Oferta</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56921910473</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=oEXOgMw4h1L83UBQ5tZPkd8kOT_rUggAsps6_pwNXtk</td><td>No responde</td>
</tr><tr>

<td>90923751857</td><td>05/06/2023</td><td>16:31:21</td><td>13737</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>18:07:32</td><td>18:25:52</td><td>019003374ea
4f4c6</td><td>56923751857</td><td>SS</td><td>41772383-8</td><td>1067</
td><td>8940432</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS514</
td><td>Diamante</td><td>563457</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Delivery_Consulta_Estado</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56923751857</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=fZHijb2Qn52Vs8D8qWvmmZXh7CY4ZvDPpvrqE3RaOz0</td><td>Compre un celular que
debi&#243; haber llegado el d&#237;a viernes y hasta esta hora no ha llegado y
nadie ha sabido darme soluci&#243;n hice la compra v&#237;a telef&#243;nica y la
persona que ingreso la compra ingreso mal mi direcci&#243;n y no tengo
soluci&#243;n aun.</td>
</tr><tr>

<td>90956740244</td><td>05/06/2023</td><td>10:04:36</td><td>9388</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>14:06:02</td><td>14:09:23</td><td>019003374ea
4d53b</td><td>56956740244</td><td>CC</td><td>72846082-2</td><td>200</
td><td>8938729</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRT4V</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56956740244</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=UGemRS38Bm86RoE_Qy86eG_ayFt7EBCTcqbgWxtdGVg</td><td>No
responde</td>
</tr><tr>
<td>90956635658</td><td>05/06/2023</td><td>14:35:48</td><td>12440</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>11:54:09</td><td>12:17:12</td><td>01920356c83
6fd53</td><td>56956635658</td><td>PP</td><td>73457933-5</td><td>1382</
td><td>7718035</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006R0C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56956635658</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=8ZNfFs59YAshbpRAvbOQ1Qtp8KTPfJmWJ0lql5eE_lo</td><td>Muy
malo el servicio. No me llamaron como ha sido la atenci&#243;n.</td>
</tr><tr>

<td>90971836348</td><td>05/06/2023</td><td>15:58:49</td><td>13379</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>14:35:56</td><td>14:46:06</td><td>01920356c83
6bd1d</td><td>56971836348</td><td>CC</td><td>71489769-1</td><td>609</
td><td>7710432</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006AVJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_PV_M_Recarga_Dificultad</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56971836348</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9lqHDC4iY0IyRy2Y6g7Pbcd2O1jFTLiTQ10KaCeJNRw</td><td>No responde</td>
</tr><tr>

<td>90971503872</td><td>05/06/2023</td><td>16:15:36</td><td>13586</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>16:30:41</td><td>17:01:06</td><td>019003374ea
53357</td><td>56971503872</td><td>CC</td><td>10735333-K</td><td>1824</
td><td>8945227</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSKKK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56971503872</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=j96r0B-
GycMNCMFRNFwrFxM_OUyEJDQvypuQp1hwo-g</td><td>No responde</td>
</tr><tr>

<td>90944573506</td><td>05/06/2023</td><td>14:33:01</td><td>12406</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>13:11:17</td><td>13:25:22</td><td>019003374ea
4cd3c</td><td>56944573506</td><td>CC</td><td>71489769-1</td><td>845</
td><td>8942565</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRR53</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56944573506</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>3</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90944660267</td><td>05/06/2023</td><td>13:15:19</td><td>11518</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:29:54</td><td>10:40:43</td><td>01920356c83
69ad8</td><td>56944660267</td><td>CC</td><td>75367138-2</td><td>648</
td><td>7706402</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0062DO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56944660267</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AG-tO1rvnBoL1xYbtNxPOtgIVnmxFxTYJSueyQTyF5o</td><td>La se&#241;orita me
atendi&#243; super bien y me soluciono el problema, muchas gracias.</td>
</tr><tr>

<td>90944785707</td><td>05/06/2023</td><td>14:04:26</td><td>12088</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>16:04:32</td><td>16:05:25</td><td>019003374ea
53142</td><td>56944785707</td><td>CC</td><td>72406197-4</td><td>52</
td><td>8945915</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSK43</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56944785707</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90957381289</td><td>05/06/2023</td><td>16:07:12</td><td>13481</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>11:04:27</td><td>11:07:37</td><td>01920356c83
6f8cd</td><td>56957381289</td><td>CC</td><td>47112819-8</td><td>189</
td><td>7716023</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006PS7</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56957381289</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90926115831</td><td>05/06/2023</td><td>10:39:57</td><td>9796</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>09:12:53</td><td>09:19:03</td><td>019003374ea
4ad7f</td><td>56926115831</td><td>CC</td><td>76320880-K</td><td>369</
td><td>8935356</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRJ78</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56926115831</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Nxikmxu6uIi_X0_3_Rkiaaop62ZNZSSYTvFj2WY48JE</td><td>Estuvo bien super amables los
caballeros y todo bien estoy muy satisfecha, eso es todo.</td>
</tr><tr>

<td>90977788916</td><td>05/06/2023</td><td>12:59:06</td><td>11349</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>15:25:21</td><td>15:28:52</td><td>01920356c83
70fa2</td><td>56977788916</td><td>CC</td><td>75149307-K</td><td>211</
td><td>7714937</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006VIE</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>y est??n cobrando m??s
dinero</td><td>3</td><td>IVR_105</td><td>56977788916</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=oMD_agoTnLMXNKse4SFeWJ_hseZgGHbuDfo_aEsI14w</td><td>No responde</td>
</tr><tr>

<td>90992678072</td><td>05/06/2023</td><td>16:02:23</td><td>13422</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:12:17</td><td>10:34:30</td><td>01920356c83
698ca</td><td>56992678072</td><td>SS</td><td>62378893-8</td><td>1332</
td><td>7706372</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0061TA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56992678072</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=HgwrqHdkBM31uuPsqkIndHy1drt2glLv99RMNQugkk4</td><td>Me
atendi&#243; bien, me explico el problema pero no me dio cuando iban a solucionar
el problema de la antena de la recepci&#243;n, eso.</td>
</tr><tr>

<td>90993270525</td><td>05/06/2023</td><td>10:06:03</td><td>9408</td><td>Call
Center
M&#243;vil</td><td>04/06/2023</td><td>17:45:22</td><td>17:53:25</td><td>01920356c83
71a62</td><td>56993270525</td><td>CC</td><td>77224711-7</td><td>482</
td><td>7716424</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007287</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56993270525</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=VZ_qZjpPHMAYk5g1iwTcqcTmLnTfqQC5XVnpAPHhpIU</td><td>Amabilidad y rapidez para
solucionar el problema.</td>
</tr><tr>

<td>90993498497</td><td>05/06/2023</td><td>14:49:12</td><td>12604</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>11:57:45</td><td>12:10:40</td><td>01920356c83
6fd9c</td><td>56993498497</td><td>CC</td><td>73005271-5</td><td>774</
td><td>7716082</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006R2L</td><td>Plata</
td><td>563454</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56993498497</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MPwFjWDNwRvW0TncLUFWXzmbCoA4SvVawIVT0RPgUwA</td><td>No responde</td>
</tr><tr>

<td>90957604884</td><td>05/06/2023</td><td>15:24:47</td><td>13005</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>21:32:51</td><td>21:40:03</td><td>019003374ea
547eb</td><td>56957604884</td><td>CC</td><td>72406197-4</td><td>432</
td><td>8948932</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSPOS</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56957604884</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RYSS6Qfhi4uBRW8mZOd4nZnKWUWloJSGkiV8ZRycM04</td><td>No responde</td>
</tr><tr>

<td>90957624895</td><td>05/06/2023</td><td>12:25:48</td><td>10970</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>11:55:22</td><td>12:00:36</td><td>01920356c83
6a697</td><td>56957624895</td><td>CC</td><td>48765706-9</td><td>200</
td><td>7705413</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0065BM</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56957624895</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=v_2I6IjoXzq2kueMuK70l1EFLxY_tXY5nB0Je7hOB6k</td><td>No responde</td>
</tr><tr>

<td>90978478820</td><td>05/06/2023</td><td>16:35:56</td><td>13796</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>14:24:03</td><td>14:38:09</td><td>01920356c83
6bbc1</td><td>56978478820</td><td>CC</td><td>73641563-1</td><td>845</
td><td>7706865</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006AKN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56978478820</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=JVO5GbFw9kZoTgV_dSzjVX3WUMWaMScdHHK02lnQV10</td><td>No responde</td>
</tr><tr>

<td>90978804518</td><td>05/06/2023</td><td>12:47:55</td><td>11210</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>15:41:03</td><td>15:46:39</td><td>019003374ea
4e1b7</td><td>56978804518</td><td>CC</td><td>75230965-5</td><td>335</
td><td>8936132</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS08N</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56978804518</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=0LxxSG3bQgAD_SVWuBvNcXmRuiylDuxxPtkZMa9UADA</td><td>No responde</td>
</tr><tr>
<td>90993162844</td><td>05/06/2023</td><td>13:14:21</td><td>11504</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:53:55</td><td>10:57:52</td><td>019003374ea
4b7bc</td><td>56993162844</td><td>SS</td><td>75704634-2</td><td>236</
td><td>8932765</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRLP4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56993162844</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=anLtJBg2Oc9IZO2gRc4IeyeNQ4cWI-oc5ZqjciK0BZE</td><td>No responde</td>
</tr><tr>

<td>90993882570</td><td>05/06/2023</td><td>16:35:43</td><td>13793</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>12:50:20</td><td>12:54:10</td><td>01920356c83
6aee3</td><td>56993882570</td><td>CC</td><td>74579430-0</td><td>230</
td><td>7706671</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0067DU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56993882570</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=S3BlgYcsIL29tdN-
BWbX3DfxxTZ473djo3YZ4on7_jE</td><td>Quede muy satisfecha porque me dio las
respuestas correctas y muy amorosa para atender as&#237; que excelente persona la
que me atendi&#243; y quede muy satisfecha con las respuestas que me dio muchas
gracias.</td>
</tr><tr>

<td>90994194876</td><td>05/06/2023</td><td>14:45:48</td><td>12561</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>20:52:36</td><td>21:23:45</td><td>019003374ea
545a9</td><td>56994194876</td><td>CC</td><td>74735576-2</td><td>1782</
td><td>8947533</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSP6Q</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56994194876</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xYRPA2jCAagTFlWzb-fj8waJ9i2PpTrPLsl9K8uc7Ek</td><td>No responde</td>
</tr><tr>

<td>90931871953</td><td>05/06/2023</td><td>13:13:59</td><td>11500</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:33:49</td><td>10:40:33</td><td>01920356c83
69b58</td><td>56931871953</td><td>CC</td><td>71773996-5</td><td>403</
td><td>7711114</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0062HO</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56931871953</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xutzzlKe00kS3Q1M5VC1jdDRVvcHCQLs_3gUcFg0BZc</td><td>Me solucionaron mi inquietud
gracias.</td>
</tr><tr>

<td>90994527639</td><td>05/06/2023</td><td>11:16:27</td><td>10199</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>16:40:32</td><td>16:54:24</td><td>019003374ea
4e9e0</td><td>56994527639</td><td>CC</td><td>74293664-3</td><td>831</
td><td>8940313</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS2A0</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>tengo cobros indebidos en mi
boleta</td><td>3</td><td>IVR_105</td><td>56994527639</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3Mjn-_myixY6FEmcca9KlNW-qdL2tPcWPNGExCsyqQk</td><td>Hola, fue r&#225;pido, fue
amable la persona que me atendi&#243; y me resolvi&#243; super r&#225;pido el
problema.</td>
</tr><tr>

<td>90961041585</td><td>05/06/2023</td><td>14:17:29</td><td>12246</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>15:26:11</td><td>15:31:09</td><td>01920356c83
6c364</td><td>56961041585</td><td>CC</td><td>74833728-8</td><td>297</
td><td>7711690</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006CHM</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>no entiendo qu?? es lo que pasa con
el cobro de</td><td>3</td><td>IVR_105</td><td>56961041585</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=vBwAWBDzbmb0R8IFLRZMslI82138-G35qCDP5o-svDI</td><td>Mira la chica me dio las
respuestas que yo tenia a las preguntas que yo le hice pero me hubiese gustado
solucionar el tema de no se como tengo que hacerlo, que ya la cuenta de mi hijo y
la m&#237;a no est&#233;n juntas cachay eso necesito hacer, no se si se puede, no
lo conversamos con la chica, eso.</td>
</tr><tr>

<td>90932549157</td><td>05/06/2023</td><td>10:05:53</td><td>9403</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>14:32:47</td><td>15:04:34</td><td>019003374ea
4d8c1</td><td>56932549157</td><td>CC</td><td>78013865-3</td><td>1906</
td><td>8942728</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRU15</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56994952146</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Qmx_ic33xm-AmVm9qJYIpN4BET9qwFBcrft99qz8aXw</td><td>No responde</td>
</tr><tr>

<td>90994869246</td><td>05/06/2023</td><td>13:53:58</td><td>11959</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>13:19:08</td><td>13:39:41</td><td>01920356c83
70571</td><td>56994869246</td><td>CC</td><td>74232140-1</td><td>1232</
td><td>7715488</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006T12</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56994869246</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90994725999</td><td>05/06/2023</td><td>15:42:36</td><td>13216</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>16:03:24</td><td>16:10:45</td><td>019003374ea
4e473</td><td>56994725999</td><td>CC</td><td>40223104-1</td><td>440</
td><td>8941564</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS0UJ</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56994725999</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sFVpdbYm49XmXi9WNSyvTrfvXNNFE5mlizOrq0A11Dw</td><td>No responde</td>
</tr><tr>

<td>90994764767</td><td>05/06/2023</td><td>11:36:24</td><td>10421</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>12:08:15</td><td>12:12:32</td><td>019003374ea
4c310</td><td>56994764767</td><td>CC</td><td>70327819-1</td><td>256</
td><td>8937015</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BROJO</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56994764767</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=hgHx3R2udrXEkDtypkfMgGxNvAT8GW1fVHv8eEEsFkk</td><td>Buena, muy buena
gracias.</td>
</tr><tr>

<td>90981409209</td><td>05/06/2023</td><td>13:43:30</td><td>11865</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:11:03</td><td>10:12:42</td><td>01920356c83
698a5</td><td>56981409209</td><td>SS</td><td>72194306-2</td><td>98</
td><td>7706370</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0061S5</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Numero_Solicitud_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56981409209</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WiPQmBBPXFqmbxNYPAWxhnuCqAamqgbJWgbUOPriLE0</td><td>Muy bueno, r&#225;pido y
claro que es lo importante.</td>
</tr><tr>

<td>90981526857</td><td>05/06/2023</td><td>16:09:04</td><td>13504</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>15:18:00</td><td>15:26:06</td><td>01920356c83
6c267</td><td>56981526857</td><td>CC</td><td>71269786-5</td><td>486</
td><td>7709334</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006C9P</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56981526857</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>2</td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981258245</td><td>05/06/2023</td><td>16:10:24</td><td>13517</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>14:06:53</td><td>14:14:15</td><td>01920356c83
6b964</td><td>56981258245</td><td>CC</td><td>46083945-9</td><td>441</
td><td>7710389</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006A1S</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56981258245</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=JukwSxcXKzXJLpujTcwk2zV4eQdG6x-_g3x1QzR-FE8</td><td>No responde</td>
</tr><tr>

<td>90995081061</td><td>05/06/2023</td><td>10:24:53</td><td>9636</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>12:17:18</td><td>12:22:51</td><td>01920356c83
6a9c4</td><td>56995081061</td><td>CC</td><td>76320880-K</td><td>332</
td><td>7704284</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006651</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56995081061</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=EOy6XOgvWG1cAZm-
y1ZtXGxeON4hH9b4ZfDIWUB0_Hg</td><td>No responde</td>
</tr><tr>

<td>90933883862</td><td>05/06/2023</td><td>14:36:00</td><td>12443</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>15:28:30</td><td>15:43:02</td><td>01920356c83
70fe5</td><td>56933883862</td><td>SS</td><td>48500276-6</td><td>871</
td><td>7717611</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006VKH</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56942091436</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Hv9oh01O333kUH-JkGzUok1Y-ZEgib0ZeEbXBFZu8SM</td><td>No
responde</td>
</tr><tr>

<td>90962307707</td><td>05/06/2023</td><td>14:48:17</td><td>12590</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>09:04:45</td><td>09:20:32</td><td>01920356c83
69371</td><td>56962307707</td><td>SS</td><td>73816100-9</td><td>946</
td><td>7709829</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0060IH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56962307707</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90962040363</td><td>05/06/2023</td><td>14:37:05</td><td>12456</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>14:36:10</td><td>14:37:29</td><td>01920356c83
6bd23</td><td>56962040363</td><td>CC</td><td>71773996-5</td><td>78</
td><td>7704556</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006AVP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56962040363</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90962013947</td><td>05/06/2023</td><td>15:50:21</td><td>13311</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>19:34:51</td><td>19:48:02</td><td>019003374ea
4fcc6</td><td>56962013947</td><td>CC</td><td>75271392-8</td><td>791</
td><td>8939256</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS70V</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Delivery_Consulta_Estado</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56962013947</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=RudPb2BdVTvWDCtu7P1Z71b0ov0jz8yvR8xP4IRRUx4</td><td>No responde</td>
</tr><tr>

<td>90934100581</td><td>05/06/2023</td><td>15:17:52</td><td>12921</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>11:08:11</td><td>11:12:44</td><td>019003374ea
4b9b9</td><td>56934100581</td><td>CC</td><td>72717010-3</td><td>272</
td><td>8934197</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRM91</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56934100581</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90995142680</td><td>05/06/2023</td><td>15:18:14</td><td>12924</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>13:54:16</td><td>14:13:48</td><td>019003374ea
4d391</td><td>56995142680</td><td>CC</td><td>71545003-K</td><td>1171</
td><td>8941304</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRSNM</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56995142680</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=yD-Qj_-Erdh6y-eIaW_BLk56tHDQLZQzePm-wyef8RI</td><td>La verdad es que la
atenci&#243;n fue muy buena de parte de la persona pero sigo teniendo el problema
que la se&#241;al es muy mala, nada mas, sigo teniendo los problemas que las
aplicaciones no se abren son muy lentas y teniendo un plan relativamente mas caro
de lo normal ok gracias.</td>
</tr><tr>

<td>90995148927</td><td>05/06/2023</td><td>10:04:03</td><td>9379</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>10:04:49</td><td>10:14:43</td><td>019003374ea
4b1c8</td><td>56995148927</td><td>CC</td><td>76477015-3</td><td>593</
td><td>8934064</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRK9G</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56995148927</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90995149331</td><td>05/06/2023</td><td>14:37:59</td><td>12467</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>14:33:01</td><td>14:48:06</td><td>019003374ea
4d8ca</td><td>56995149331</td><td>CC</td><td>71545003-K</td><td>905</
td><td>8942730</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRU1E</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56995149331</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=HjhLGb6ucXlvvB7yyGm-orFPU9sgih7DNfH-I6nMeEI</td><td>No responde</td>
</tr><tr>

<td>90995454223</td><td>05/06/2023</td><td>11:30:05</td><td>10340</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>13:08:56</td><td>13:11:44</td><td>019003374ea
522e6</td><td>56995454223</td><td>CC</td><td>75181270-1</td><td>168</
td><td>8948530</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSGHD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56995454223</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>2</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90963543385</td><td>05/06/2023</td><td>15:26:44</td><td>13026</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>11:24:10</td><td>11:36:24</td><td>01920356c83
6fa98</td><td>56963543385</td><td>CC</td><td>73005271-5</td><td>734</
td><td>7718004</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006QAI</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56963543385</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=FbsQZmRjQNnn6bBdHFvNXaVow7--rLn4zl1T24RyK5o</td><td>No responde</td>
</tr><tr>

<td>90963564726</td><td>05/06/2023</td><td>14:05:47</td><td>12107</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>14:40:28</td><td>14:49:54</td><td>01920356c83
70c1a</td><td>56963564726</td><td>CC</td><td>73932019-4</td><td>470</
td><td>7714279</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006UM9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56963564726</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=4rb_8KHqu-
mtWKwPsPZQjjJcErBt7JcDiA8rnTGSKo8</td><td>Preciso y efectivo.</td>
</tr><tr>

<td>90936187543</td><td>05/06/2023</td><td>10:34:37</td><td>9723</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>20:07:35</td><td>20:18:07</td><td>019003374ea
4ffb4</td><td>56936187543</td><td>SS</td><td>71593500-7</td><td>631</
td><td>8937817</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS7OC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56936187543</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=TlVy04s3gHyxw84gycE1ttswf_hEqY2CNRehV5-pJZw</td><td>No responde</td>
</tr><tr>

<td>90962559690</td><td>05/06/2023</td><td>10:06:00</td><td>9405</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>19:03:21</td><td>19:32:08</td><td>01920356c83
6db94</td><td>56962559690</td><td>CC</td><td>75219608-7</td><td>1726</
td><td>7706126</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006IIR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56962559690</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=u3KezzobVvUpKdi9Ls_p9Qp2xkPP69gMuAMMmlDIwkY</td><td>No, voy a saber ahora cuando
me llegue la pr&#243;xima boleta si se cumpli&#243; po, pero lo que estoy pidiendo
yo es que mi plan se rebajara porque autom&#225;ticamente se subi&#243; solo pero
vamos a ver, esperemos que llegue la pr&#243;xima boleta.</td>
</tr><tr>

<td>90982593453</td><td>05/06/2023</td><td>15:17:55</td><td>12922</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>11:32:12</td><td>11:46:18</td><td>01920356c83
6a337</td><td>56982593453</td><td>CC</td><td>75440326-8</td><td>845</
td><td>7710069</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0064GN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56982593453</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>1</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90982336768</td><td>05/06/2023</td><td>15:25:10</td><td>13011</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>09:45:11</td><td>09:50:27</td><td>019003374ea
4affc</td><td>56982336768</td><td>CC</td><td>76320880-K</td><td>272</
td><td>8935393</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRJR4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Doble_Pack_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56982336768</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90982377657</td><td>05/06/2023</td><td>15:44:37</td><td>13239</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>16:27:09</td><td>16:53:48</td><td>019003374ea
4e803</td><td>56982377657</td><td>CC</td><td>73892880-6</td><td>1599</
td><td>8941599</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS1R3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56982377657</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90938741808</td><td>05/06/2023</td><td>10:23:21</td><td>9616</td><td>Call
Center
M&#243;vil</td><td>04/06/2023</td><td>13:41:36</td><td>13:45:44</td><td>01920356c83
70762</td><td>56938741808</td><td>CC</td><td>74574595-4</td><td>247</
td><td>7715510</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006TGI</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>un
reclamo</td><td>3</td><td>IVR_105</td><td>56938741808</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7JuNopCpF6HLvSKtdw5tD9nu9KVxQHz904uR7gTccTg</td><td>Lo &#250;nico que puedo decir
que estoy conforme.</td>
</tr><tr>

<td>90982883335</td><td>05/06/2023</td><td>13:55:46</td><td>11981</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>19:25:18</td><td>19:32:48</td><td>01920356c83
6ddb4</td><td>56982883335</td><td>CC</td><td>71593500-7</td><td>450</
td><td>7708460</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006J3Q</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56982883335</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AMvddFdQoK8zUouoBjseJ1rQp0motL5qTTVfYJZGKF0</td><td>Me resolvieron el problema
que tenia, la ejecutiva fue muy eficiente, eso ser&#237;a.</td>
</tr><tr>

<td>90997455581</td><td>05/06/2023</td><td>15:59:42</td><td>13391</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>12:43:15</td><td>12:45:37</td><td>019003374ea
5206a</td><td>56997455581</td><td>SS</td><td>72380639-9</td><td>67</
td><td>8948508</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSFTK</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56997455581</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=y5WbP5g1RzeJESf5yCE-99dSGgT1vf9olPs2gOY9j-A</td><td>No
responde</td>
</tr><tr>

<td>90965385078</td><td>05/06/2023</td><td>15:26:12</td><td>13020</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>11:05:02</td><td>11:08:40</td><td>01920356c83
69f66</td><td>56965385078</td><td>CC</td><td>74704605-0</td><td>217</
td><td>7711170</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0063I6</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56965385078</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=H9hztXPYH8C1gsZNIY2GDgurb9NN3GBnz55VEwdzQVU</td><td>No responde</td>
</tr><tr>

<td>90965388123</td><td>05/06/2023</td><td>11:36:09</td><td>10419</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>11:47:29</td><td>11:52:37</td><td>01920356c83
6a561</td><td>56965388123</td><td>SS</td><td>70860195-0</td><td>307</
td><td>7705400</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006521</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Compra_Dificultades</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56965388123</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90965596527</td><td>05/06/2023</td><td>15:27:06</td><td>13031</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>15:43:30</td><td>15:47:20</td><td>01920356c83
6c559</td><td>56965596527</td><td>CC</td><td>70860195-0</td><td>229</
td><td>7707015</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006D1B</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56965596527</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WEK0094HFsYjuwd7n-WkT4eauiYeCvy0c5se4UP7RcI</td><td>No responde</td>
</tr><tr>

<td>90983666103</td><td>05/06/2023</td><td>14:05:08</td><td>12097</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:29:31</td><td>10:52:32</td><td>01920356c83
69aca</td><td>56983666103</td><td>CC</td><td>71269786-5</td><td>1380</
td><td>7708747</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0062DA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56983666103</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_H5ZFBL_WloJcVWDi4enehP55rF4nyuebs7b2S99btY</td><td>Bueno la satisfacci&#243;n
que tuve que me atendieron muy bien las personas que hablaron conmigo pero
desgraciadamente no me resolvieron el problema, eso.</td>
</tr><tr>

<td>90983898832</td><td>05/06/2023</td><td>13:52:30</td><td>11941</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>14:41:47</td><td>15:07:41</td><td>01920356c83
70c32</td><td>56983898832</td><td>SS</td><td>72162852-3</td><td>1553</
td><td>7716905</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006UN1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56983898832</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=FFJ7FpCr8oLkaX42z_MPjJHSTIZPgHpEm8x4LGP6Z38</td><td>La antena todav&#237;a no la
han arreglado, ya he reclamado como 5 veces, ayer todav&#237;a no la reparan
todav&#237;a estamos sin se&#241;al.</td>
</tr><tr>

<td>90983987247</td><td>05/06/2023</td><td>10:52:44</td><td>9926</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>16:47:31</td><td>16:49:27</td><td>019003374ea
4eaec</td><td>56983987247</td><td>CC</td><td>74579430-0</td><td>115</
td><td>8933529</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS2IC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56983987247</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90983603248</td><td>05/06/2023</td><td>16:15:12</td><td>13579</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>14:22:29</td><td>14:29:35</td><td>019003374ea
5295e</td><td>56983603248</td><td>CC</td><td>41300131-5</td><td>425</
td><td>8945819</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSI53</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56983603248</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=YQs1YtTY8vt5RsNFgS6KJHXZCvF1VcR84ewjBRzKz4c</td><td>No responde</td>
</tr><tr>

<td>90940981108</td><td>05/06/2023</td><td>10:52:34</td><td>9923</td><td>Call
Center
M&#243;vil</td><td>04/06/2023</td><td>12:49:14</td><td>13:03:19</td><td>01920356c83
702c5</td><td>56940981108</td><td>CC</td><td>76344896-7</td><td>844</
td><td>7716819</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006SBM</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56940981108</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=T24JT_8sgmWdxKmiXwU_iDBsg8FUDROkib_Wd6mvVDs</
td><td>Bueno la chica fue muy amable y me dio todos los datos r&#225;pidamente, mi
problema era por la se&#241;al as&#237; que todav&#237;a no se soluciona pero la
gesti&#243;n fue buena y r&#225;pida.</td>
</tr><tr>

<td>90940750747</td><td>05/06/2023</td><td>10:25:13</td><td>9641</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>11:21:44</td><td>11:26:55</td><td>019003374ea
4bbac</td><td>56940750747</td><td>CC</td><td>74396447-0</td><td>256</
td><td>8939683</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRMOK</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56940750747</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90941680063</td><td>05/06/2023</td><td>10:03:26</td><td>9374</td><td>Call
Center
M&#243;vil</td><td>04/06/2023</td><td>13:56:06</td><td>14:02:38</td><td>019003374ea
52740</td><td>56941680063</td><td>CC</td><td>74991778-4</td><td>391</
td><td>8947892</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSHK5</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56941680063</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_Hcn8JK4q8VAF4p3PjQAKIPLGS4viVmeTh1eNBAeilc</td><td>No responde</td>
</tr><tr>

<td>90997846897</td><td>05/06/2023</td><td>16:08:07</td><td>13492</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:05:30</td><td>10:06:51</td><td>019003374ea
4b1dc</td><td>56997846897</td><td>CC</td><td>76379772-4</td><td>80</
td><td>8942122</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRKA4</
td><td>Diamante</td><td>563454</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_Seguro_Consulta_Garantia_Extendida</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56997846897</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>2</td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90984011381</td><td>05/06/2023</td><td>15:25:37</td><td>13017</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>12:10:24</td><td>12:23:57</td><td>01920356c83
6fed2</td><td>56984011381</td><td>CC</td><td>75917956-0</td><td>812</
td><td>7714130</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006RCA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56984011381</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>2</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Lvdc1rSgkLJz-0yAWQZectQs3bO-3ykoYwRv9jCckls</td><td>El tercer ejecutivo me
soluciono el problema ya que los otros 2 me cortaron.</td>
</tr><tr>

<td>90942056833</td><td>05/06/2023</td><td>14:19:12</td><td>12268</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>09:18:55</td><td>09:24:04</td><td>01920356c83
69450</td><td>56942056833</td><td>CC</td><td>75723630-3</td><td>308</
td><td>7712189</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0060PG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56942056833</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=hgYMAH4184iJ7ySHdqugItFqW1U1M2wFUZVh7N-xvyo</td><td>No responde</td>
</tr><tr>

<td>90984724551</td><td>05/06/2023</td><td>13:11:40</td><td>11472</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>14:39:20</td><td>14:43:40</td><td>019003374ea
52ab0</td><td>56984724551</td><td>CC</td><td>61862749-7</td><td>226</
td><td>8945831</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSIFJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Solicitud_Prorroga</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56984724551</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gm0-f-fJjuOBFy98EzpbsK4lGKvvbGSmHw5u5CKQz18</td><td>Es muy r&#225;pido y
eficiente el tipo.</td>
</tr><tr>

<td>90967888914</td><td>05/06/2023</td><td>16:13:10</td><td>13554</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>23:34:29</td><td>23:59:29</td><td>019003374ea
54ca1</td><td>56967888914</td><td>SS</td><td>46713076-5</td><td>1499</
td><td>8946915</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSQUG</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>cobro
indebido</td><td>3</td><td>IVR_105</td><td>56967888914</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90966876043</td><td>05/06/2023</td><td>12:09:17</td><td>10766</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>15:44:07</td><td>15:50:43</td><td>01920356c83
6c567</td><td>56966876043</td><td>CC</td><td>71773996-5</td><td>395</
td><td>7709381</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006D1P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56966876043</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7P7yfCv_byxO2slz8CW0hLHhusQONhS-QV3D9OlXrxE</td><td>No responde</td>
</tr><tr>

<td>90942318684</td><td>05/06/2023</td><td>15:18:19</td><td>12926</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:36:26</td><td>10:53:39</td><td>019003374ea
4b575</td><td>56942318684</td><td>SS</td><td>72934139-8</td><td>1032</
td><td>8938171</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRL6T</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56942318684</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90942337960</td><td>05/06/2023</td><td>10:52:34</td><td>9924</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>13:23:40</td><td>13:32:17</td><td>01920356c83
6b381</td><td>56942337960</td><td>CC</td><td>75670746-9</td><td>516</
td><td>7709096</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0068IQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56942337960</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=btsy2DiXL9gr_VB9f5ScI0I1-tyEdUY8VawDTdj5sjs</td><td>Amabilidad.</td>
</tr><tr>

<td>90985841454</td><td>05/06/2023</td><td>15:17:27</td><td>12915</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>09:26:30</td><td>09:34:03</td><td>01920356c83
6f26b</td><td>56985841454</td><td>CC</td><td>74588361-3</td><td>452</
td><td>7716636</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006O97</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56985841454</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=dWB1D89f2CTxbyC9LI-vuKLnJPx_hr3ZNxuSSMv5hZM</td><td>No
responde</td>
</tr><tr>

<td>90985220190</td><td>05/06/2023</td><td>14:49:49</td><td>12611</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:31:29</td><td>11:09:14</td><td>019003374ea
4b4c7</td><td>56985220190</td><td>CC</td><td>75117638-4</td><td>2264</
td><td>8938163</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRL1F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56985220190</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=BL_23Cctt2CCwB-2RyB0AVPgh9iwMU-i2dBjJSahtZs</td><td>Nunca llame al call
center.</td>
</tr><tr>

<td>90999160262</td><td>05/06/2023</td><td>15:43:27</td><td>13230</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>14:39:57</td><td>14:52:18</td><td>01920356c83
70c0d</td><td>56999160262</td><td>CC</td><td>72397462-3</td><td>739</
td><td>7714906</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006ULS</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56999160262</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90942995078</td><td>05/06/2023</td><td>14:04:40</td><td>12092</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>15:18:00</td><td>15:26:10</td><td>01920356c83
70f0f</td><td>56942995078</td><td>CC</td><td>48201425-9</td><td>490</
td><td>7716282</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006VDT</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_enojado</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56942995078</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mmEtf08UDziXxMEv431YmvC13ChaST9EhQCt9_0jZII</td><td>Si po muy buena.</td>
</tr><tr>

<td>90944233847</td><td>05/06/2023</td><td>12:16:00</td><td>10846</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>20:14:53</td><td>20:27:28</td><td>019003374ea
5433c</td><td>56944233847</td><td>CC</td><td>73696749-9</td><td>754</
td><td>8943925</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSOJF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56944233847</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DAmN_lMogCOm6VOjaZlm_cE93uLURAB4zEMUzOTON-8</td><td>No responde</td>
</tr><tr>

<td>90986074374</td><td>05/06/2023</td><td>14:37:55</td><td>12464</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>14:28:42</td><td>14:33:49</td><td>01920356c83
70b24</td><td>56986074374</td><td>SS</td><td>42143861-7</td><td>306</
td><td>7717551</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006UEJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56986074374</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90968365571</td><td>05/06/2023</td><td>14:50:22</td><td>12617</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>23:33:45</td><td>23:39:52</td><td>01920356c83
6ee76</td><td>56968365571</td><td>CC</td><td>45972122-3</td><td>366</
td><td>7709787</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006N9K</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56968365571</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SY1tsGQcHMj45MbnSFhXUeLms5ZzGdHym3205nUSEZQ</td><td>No responde</td>
</tr><tr>

<td>90969047187</td><td>05/06/2023</td><td>14:58:46</td><td>12722</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>17:47:17</td><td>18:10:33</td><td>019003374ea
4f2ab</td><td>56969047187</td><td>CC</td><td>8151460-7</td><td>1395</
td><td>8939145</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS4G9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56969047187</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-JTE7FWVsAH8H4ZXbQl-
B3w2Y1bMt1p5PQ5oLDV0a4o</td><td>Buenas tardes, mala ejecuci&#243;n del producto, no
solucionaron el problema para nada. No me solucionaron el problema para nada.</td>
</tr><tr>

<td>90946750619</td><td>05/06/2023</td><td>15:41:31</td><td>13205</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>11:47:40</td><td>12:19:35</td><td>019003374ea
4bfda</td><td>56946750619</td><td>CC</td><td>76446667-5</td><td>1914</
td><td>8938347</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRNQ2</td><td>Plata</
td><td>563435</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Necesito eliminar mi plan por cobro
excesivo</td><td>3</td><td>600105</td><td>56989657548</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90999918287</td><td>05/06/2023</td><td>11:07:26</td><td>10082</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>16:11:36</td><td>16:19:45</td><td>019003374ea
531d4</td><td>56999918287</td><td>SS</td><td>41453069-9</td><td>488</
td><td>8945204</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSK8J</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56999918287</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=rGVA1CeCLCxRLssUZrQb4VN2eDwJtIB14fY-L2wNpVI</td><td>La
insatisfacci&#243;n es porque mi dificultad no se resuelven con el call center ni
con que me rebajen el costo de la cuenta ya que no tengo cobertura desde hace
varios d&#237;as y eso es responsabilidad de la compa&#241;&#237;a no del call
center, me voy a cambiar a otra compa&#241;&#237;a muchas gracias.</td>
</tr><tr>

<td>90999460488</td><td>05/06/2023</td><td>10:03:13</td><td>9370</td><td>Call
Center
M&#243;vil</td><td>04/06/2023</td><td>16:15:34</td><td>16:26:09</td><td>01920356c83
71397</td><td>56999460488</td><td>CC</td><td>72162852-3</td><td>634</
td><td>7716998</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0070I2</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Datos_Personales_Cambio_Dificultades</td><td>Quiero
cambiar el domicilio que di para que haga recibir mi equipo nuevo que
compre</td><td>3</td><td>IVR_CC</td><td>56999460488</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=_QYSIBwxgubr-daypt17ghZbGNXZ1M4pc2REaLipkdg</td><td>No
responde</td>
</tr><tr>

<td>90973745364</td><td>05/06/2023</td><td>16:00:15</td><td>13396</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>22:13:16</td><td>22:21:43</td><td>01920356c83
6eb58</td><td>56973745364</td><td>CC</td><td>76301787-7</td><td>506</
td><td>7712113</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006MGP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56973745364</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=VPtnJwFp7riYt-a4e_vA17XB2VWnpCP8v6hBCh4iqt0</td><td>No responde</td>
</tr><tr>

<td>90973946527</td><td>05/06/2023</td><td>13:04:36</td><td>11420</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>15:52:31</td><td>15:54:54</td><td>01920356c83
711c1</td><td>56973946527</td><td>PP</td><td>75410059-1</td><td>142</
td><td>7714962</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00703C</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Plan_Solicitud_Contratacion</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56973946527</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=kBj9efKsauaqVVAVjOtlCWY7T4dkkU1EZVccks_nxqc</td><td>No me gusto para nada, para
nada.</td>
</tr><tr>

<td>90988237805</td><td>05/06/2023</td><td>15:16:51</td><td>12908</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>17:55:49</td><td>18:01:18</td><td>019003374ea
539b7</td><td>56988237805</td><td>PP</td><td>72269753-7</td><td>328</
td><td>8943832</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSM7G</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56988237805</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=0-uZLbJe0KB8OX92eCmVEM-Ti6EECC90eXxEpmnr9Ms</td><td>No
responde</td>
</tr><tr>

<td>90950577309</td><td>05/06/2023</td><td>10:46:25</td><td>9880</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>14:15:28</td><td>14:29:21</td><td>019003374ea
4d67a</td><td>56950577309</td><td>SS</td><td>61293165-8</td><td>832</
td><td>8934617</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRTEU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56950577309</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90952326123</td><td>05/06/2023</td><td>13:37:47</td><td>11792</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>07:42:03</td><td>07:45:03</td><td>019003374ea
4aad5</td><td>56952326123</td><td>CC</td><td>48765706-9</td><td>179</
td><td>8938007</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRIHU</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>plan</td><td>3</td><td>IVR_105</
td><td>56952326123</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90989571124</td><td>05/06/2023</td><td>11:01:57</td><td>10046</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>11:54:18</td><td>12:01:07</td><td>01920356c83
6fd55</td><td>56989571124</td><td>CC</td><td>44563814-5</td><td>408</
td><td>7714113</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006R0E</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56989571124</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=B3B3gMM6yHEoxBqewQrIAU5cesK-h40HLJm0TMFptmQ</td><td>No
responde</td>
</tr><tr>

<td>90951791030</td><td>05/06/2023</td><td>15:50:48</td><td>13319</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>13:17:58</td><td>13:22:10</td><td>01920356c83
70551</td><td>56951791030</td><td>CC</td><td>74971842-0</td><td>251</
td><td>7716843</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006T02</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56951791030</
td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=K3jK9dSU4PuOQrOZ3Z7-uvuXT2LB5PFO8bbIxOrzXPc</
td><td>Estuvo muy buena la atenci&#243;n, sabe que voy a manejando no tengo mucho
tiempo, nada desagradable tanto el joven que me atendi&#243; como se soluciono el
problema, gracias que tengan buen d&#237;a.</td>
</tr><tr>

<td>90988951860</td><td>05/06/2023</td><td>12:48:31</td><td>11217</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>15:04:35</td><td>15:18:05</td><td>01920356c83
6c0a2</td><td>56988951860</td><td>CC</td><td>70007515-K</td><td>683</
td><td>7705776</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006BRL</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56988951860</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iF0LS_Q2rMP07NCzqTJO90NPT6NbUj1xN32lo5z17Sk</td><td>La verdad de las cosas que
fue optima el servicio, me atendieron muy bien, me solucionaron el problema que es
lo principal entendieron la dificultad que yo estaba teniendo, fueron muy
conscientes y nada estoy muy conforme con la atenci&#243;n de Entel como siempre
llevo muchos, a&#241;os con ustedes y voy a seguir porque es lo mejor que hay y no
es porque me este tirando flores sino que es as&#237; siempre me han resuelto los
problemas, ya que tengan un buen d&#237;a.</td>
</tr><tr>

<td>90974346953</td><td>05/06/2023</td><td>11:07:57</td><td>10090</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>13:48:30</td><td>13:57:41</td><td>019003374ea
4d2b7</td><td>56974346953</td><td>CC</td><td>41515759-2</td><td>518</
td><td>8938682</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRSGS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56974346953</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2ZLsEqmV9jWRfOPb49kzOSoYx9bFqYN5NIazAKufCtA</td><td>No responde</td>
</tr><tr>

<td>90975599943</td><td>05/06/2023</td><td>16:08:49</td><td>13500</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>21:26:56</td><td>21:30:59</td><td>019003374ea
50620</td><td>56975599943</td><td>CC</td><td>75346313-5</td><td>243</
td><td>8935204</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS9BJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Portabilidad_IN_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56975599943</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90975628554</td><td>05/06/2023</td><td>15:25:20</td><td>13012</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>19:18:53</td><td>19:40:27</td><td>01920356c83
6dd1b</td><td>56975628554</td><td>CC</td><td>47840558-8</td><td>1293</
td><td>7713181</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006IV2</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56975628554</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90975722619</td><td>05/06/2023</td><td>15:43:39</td><td>13233</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>11:47:27</td><td>11:52:36</td><td>01920356c83
6a560</td><td>56975722619</td><td>SS</td><td>77036587-2</td><td>308</
td><td>7708886</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006520</
td><td>Diamante</td><td>563457</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56975722619</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>3</
td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=k44XTzBCW5Ivm04sDJO4w0y25NYl7vZ13wmNG6mD3Lw</td><td>No responde</td>
</tr><tr>

<td>90953517079</td><td>05/06/2023</td><td>16:07:40</td><td>13485</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>15:44:12</td><td>15:57:30</td><td>019003374ea
4e210</td><td>56953517079</td><td>SS</td><td>73459398-2</td><td>797</
td><td>8936139</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS0BG</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56953517079</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7qVft3ZAa7GW6mLeIPVdnW7izko4tL495bzevStsvOk</td><td>Bueno el ejecutivo fue super
amable y super r&#225;pido as&#237; que solucionado el problema y muchas
gracias.</td>
</tr><tr>
<td>90976321914</td><td>05/06/2023</td><td>11:24:39</td><td>10268</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>19:43:15</td><td>19:56:43</td><td>01920356c83
722a4</td><td>56976321914</td><td>CC</td><td>72729792-8</td><td>807</
td><td>7713869</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0074A7</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Pago</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56976321914</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=m_ulZz7zIlZV1FpADWrGjFv1z37JTu5Brsd8MgkEX8k</td><td>Fue muy atenta y
resolvi&#243; todas mis inquietudes y se demoro muy poco en resolver mi
problema.</td>
</tr><tr>

<td>90976025705</td><td>05/06/2023</td><td>15:16:32</td><td>12906</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>16:36:41</td><td>17:07:38</td><td>019003374ea
4e964</td><td>56976025705</td><td>CC</td><td>71807475-4</td><td>1856</
td><td>8934879</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS264</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56976025705</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=tM1q5YiLvZ4fGMSR2DZDfIw8lo5SMp1GfUIJDXsrD2g</td><td>No
responde</td>
</tr><tr>

<td>90976075930</td><td>05/06/2023</td><td>13:54:38</td><td>11968</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>17:19:17</td><td>17:25:40</td><td>01920356c83
6d0d6</td><td>56976075930</td><td>CC</td><td>72846681-2</td><td>383</
td><td>7704818</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006FT2</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56976075930</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Klx25qUxtzNpzJ141gSuNmwLwN32r17W7fW3XsTm18o</td><td>Aun
no ha sido resuelto as&#237; que no puedo estar satisfecha con la atenci&#243;n del
call center.</td>
</tr><tr>

<td>90954477098</td><td>05/06/2023</td><td>12:16:59</td><td>10861</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:15:12</td><td>10:21:38</td><td>019003374ea
4b2f0</td><td>56954477098</td><td>CC</td><td>40952642-k</td><td>314</
td><td>8935432</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRKIO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56954477098</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=W-
8e2TeT4ld9FStZdB6jSB1FYODsOgpXTnsELR8TwY8</td><td>Que tenia que decir, nada, buena,
muy bien resolv&#237; lo que quer&#237;a, gracias. Tengo que cortar o cortan
ustedes.</td>
</tr><tr>

<td>90954483519</td><td>05/06/2023</td><td>12:17:24</td><td>10867</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>16:35:01</td><td>16:39:31</td><td>01920356c83
7152b</td><td>56954483519</td><td>CC</td><td>48201425-9</td><td>269</
td><td>7713740</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0070UJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56954483519</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gPA6ImaPMqBIk0XCtqwbgYbBE3kWcIObknSosOk_-QA</td><td>Muy buena atenci&#243;n.</td>
</tr><tr>

<td>90954558926</td><td>05/06/2023</td><td>14:59:46</td><td>12732</
td><td>Call Center
M&#243;vil</td><td>04/06/2023</td><td>22:14:19</td><td>22:32:48</td><td>019003374ea
54a2c</td><td>56954558926</td><td>CC</td><td>72406197-4</td><td>1108</
td><td>8946893</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSQAR</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56987726104</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90991582295</td><td>05/06/2023</td><td>16:00:24</td><td>13399</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>13:42:25</td><td>13:59:37</td><td>01920356c83
6b5ee</td><td>56991582295</td><td>CC</td><td>70001758-3</td><td>1031</
td><td>7705643</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006966</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Buzon_Voz_Consulta_Numero</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56991582295</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=xCN-S2GR1vFigDUI-r1HaRUq1kXWrxM9eKS5AAUfe58</td><td>No
responde</td>
</tr><tr>

<td>90991389377</td><td>05/06/2023</td><td>10:23:38</td><td>9620</td><td>Call
Center
M&#243;vil</td><td>03/06/2023</td><td>08:14:53</td><td>08:22:01</td><td>01920356c83
691bc</td><td>56991389377</td><td>CC</td><td>77915602-8</td><td>427</
td><td>7709808</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00604S</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamos</td><td>3</td><td>IVR_105</
td><td>56991389377</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=inZ81yDcbrwcEHpryXHtSjIb3ADNaSDyKe-y3rMQX5E</td><td>No responde</td>
</tr><tr>

<td>90992131410</td><td>05/06/2023</td><td>16:10:37</td><td>13521</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>15:42:26</td><td>16:18:03</td><td>01920356c83
6c53d</td><td>56992131410</td><td>CC</td><td>47112710-8</td><td>2136</
td><td>7710527</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006D0F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56992131410</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LDAObmpTT2VU_B-ToNKlgx8AZUcClLc3riTBU_KX_J0</td><td>No responde</td>
</tr><tr>

<td>90976636388</td><td>05/06/2023</td><td>16:02:22</td><td>13421</
td><td>Call Center
M&#243;vil</td><td>03/06/2023</td><td>10:36:23</td><td>10:51:05</td><td>01920356c83
69bab</td><td>56976636388</td><td>CC</td><td>72717010-3</td><td>882</
td><td>7704086</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0062KB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56976636388</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=0_7apQ_Xl04UxE3HpgcveX33exDODo0mFxfMmmfLlX8</
td><td>Bien, son eficientes, son cordiales por eso me gusta.</td>
</tr><tr>

<td>90956246611</td><td>06/06/2023</td><td>14:29:33</td><td>16957</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>13:57:52</td><td>14:07:34</td><td>019003374ea
596b6</td><td>56956246611</td><td>CC</td><td>73816100-9</td><td>479</
td><td>8957696</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTD9C</td><td>Plata</
td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Portabilidad_IN_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56931227622</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=pFss0RnTZnnj2M5_-Kmke26duQ0bDO6eSbvtN6vExhA</td><td>No responde</td>
</tr><tr>

<td>90955198623</td><td>06/06/2023</td><td>13:45:06</td><td>16444</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>13:51:42</td><td>14:08:08</td><td>019003374ea
5951d</td><td>56955198623</td><td>CC</td><td>74541232-7</td><td>940</
td><td>8967633</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTCSO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56955198623</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=II2Q_BLoTqJR0oki6rY8_RzZTrv57YOMaBIwvyAjpUA</td><td>El ejecutivo
pr&#225;cticamente no tiene muchas herramientas para poder ayudar a los clientes
solamente hace uso de las pocas herramientas que &#233;l tiene por ejemplo a mi no
me llega cobertura correspondiente y tengo que esperar que Entel al fin haga un
ticket y que vengan ustedes a resolver el problema que aun no se resuelve y a
dem&#225;s tenia un problema de deuda que jam&#225;s he tenido deuda pero aparece
una deuda y que tengo que m&#225;s encima resolver solo en oficina no lo puede
hacer &#233;l, pese a que es super injusto que me cobren una deuda que no
corresponde, eso.</td>
</tr><tr>

<td>90977073869</td><td>06/06/2023</td><td>12:14:43</td><td>15445</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>11:35:49</td><td>11:53:54</td><td>01920356c83
750cf</td><td>56977073869</td><td>CC</td><td>75670746-9</td><td>1084</
td><td>7725325</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007FQS</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56977073869</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=6aaS99tyFBEhqod--
aRQyYHSCt1cnW9Pz5WT1QkzdUQ</td><td>No responde</td>
</tr><tr>

<td>90991884649</td><td>06/06/2023</td><td>10:16:43</td><td>14143</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>10:46:16</td><td>10:52:37</td><td>01920356c83
7450e</td><td>56991884649</td><td>PP</td><td>72934139-8</td><td>380</
td><td>7718857</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007CSV</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>Bolsa_Solicitud_Compra</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56975684939</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=uzYkL3srEzDIokUslR2RlrMO6hkZ2E3kqnD5E_z-vHQ</td><td>No responde</td>
</tr><tr>

<td>90977054521</td><td>06/06/2023</td><td>15:51:35</td><td>17879</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>23:27:52</td><td>23:49:48</td><td>019003374ea
5f9a1</td><td>56977054521</td><td>CC</td><td>74845984-7</td><td>1315</
td><td>8963906</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU5RQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_PV_G_Dificultades_Reclamo</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56977054521</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=S6CE3Ke_LtvXJUmg_Uxc85dUQWfydrWhENiWdTjEwzw</td><td>Orientaci&#243;n
satisfactoria y buena ayuda, gracias.</td>
</tr><tr>

<td>90991474695</td><td>06/06/2023</td><td>10:39:37</td><td>14398</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>11:27:27</td><td>11:33:19</td><td>019003374ea
56e6c</td><td>56991474695</td><td>CC</td><td>75723630-3</td><td>351</
td><td>8949574</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT3CE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56991474695</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=PkBgvamPyXzCDw0KFXiPDxkoBfFolow321q86mdPQAw</td><td>No responde</td>
</tr><tr>

<td>90991565610</td><td>06/06/2023</td><td>11:49:26</td><td>15160</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>22:06:40</td><td>22:10:57</td><td>01920356c83
7ccf2</td><td>56991565610</td><td>PP</td><td>75095168-6</td><td>256</
td><td>7735239</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008EHQ</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>Necesidad_Consulta</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56991565610</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Q7Od_0UPSnZis66uDaPYIbdqcf23Twz-KQK7hgsrE-k</td><td>Muy satisfecho.</td>
</tr><tr>

<td>90976057822</td><td>06/06/2023</td><td>12:03:41</td><td>15302</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:56:37</td><td>13:12:09</td><td>019003374ea
5863c</td><td>56976057822</td><td>CC</td><td>47336793-9</td><td>919</
td><td>8957454</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT98J</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56976057822</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=O9znZtURDEAtnRUIVz0apRX2frOVEiMjowz8zrFR4bI</td><td>No
responde</td>
</tr><tr>

<td>90976371496</td><td>06/06/2023</td><td>12:42:54</td><td>15760</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>18:09:59</td><td>18:19:48</td><td>01920356c83
7aae8</td><td>56976371496</td><td>SS</td><td>80236435-0</td><td>500</
td><td>7726475</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008627</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56976371496</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=m4AF6Kvx-4rXA9IOPzvTlrr_0blsyDe5tBk_ngs3a-s</td><td>No responde</td>
</tr><tr>

<td>90976476282</td><td>06/06/2023</td><td>12:45:55</td><td>15798</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>10:11:28</td><td>10:25:14</td><td>01920356c83
73ddd</td><td>56976476282</td><td>CC</td><td>75670746-9</td><td>825</
td><td>7727053</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007B3Q</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56976476282</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90992375225</td><td>06/06/2023</td><td>11:56:05</td><td>15247</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>18:34:08</td><td>18:59:31</td><td>01920356c83
7afaf</td><td>56992375225</td><td>SS</td><td>75437865-4</td><td>1307</
td><td>7726518</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00878D</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56992375225</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=o2P3f-
_fjQzGolfiGfYub85onW8bATBjomp39XkF514</td><td>No responde</td>
</tr><tr>

<td>90953666305</td><td>06/06/2023</td><td>12:29:24</td><td>15589</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>22:04:39</td><td>22:17:45</td><td>01920356c83
7ccc1</td><td>56953666305</td><td>CC</td><td>72489120-9</td><td>785</
td><td>7726784</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008EG9</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56963520646</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90953473462</td><td>06/06/2023</td><td>14:29:32</td><td>16956</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>19:32:40</td><td>19:48:09</td><td>01920356c83
7ba25</td><td>56953473462</td><td>CC</td><td>77435394-1</td><td>800</
td><td>7724612</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0089RU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56953473462</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qHU0fVLO8KOXLWSsnaBALDeIpIQnc6ifxZAlJkSrYKo</td><td>No responde</td>
</tr><tr>

<td>90990649763</td><td>06/06/2023</td><td>12:47:28</td><td>15817</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>14:22:20</td><td>14:28:19</td><td>019003374ea
59d12</td><td>56990649763</td><td>CC</td><td>75149307-K</td><td>317</
td><td>8965203</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTERN</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56990649763</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>2</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90974322003</td><td>06/06/2023</td><td>14:03:55</td><td>16674</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>13:52:35</td><td>14:09:08</td><td>019003374ea
5955c</td><td>56974322003</td><td>SS</td><td>74991166-2</td><td>990</
td><td>8962627</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTCUL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56974322003</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iJfMHkZZchpdMM9eVrSn2WwrapEs0BxPspP7RjwNFYM</td><td>El ejecutivo con gran
disposici&#243;n me soluciono mi problema, encontr&#243; las fallas que ten&#237;an
en el cobro de la cuenta y me dio la soluci&#243;n inmediata.</td>
</tr><tr>

<td>90950820621</td><td>06/06/2023</td><td>13:22:35</td><td>16204</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>15:44:01</td><td>15:57:01</td><td>01920356c83
78d22</td><td>56950820621</td><td>CC</td><td>72994349-5</td><td>779</
td><td>7719824</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007UKD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56950820621</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IO_nvKzIvOJeUw17rDDA2MgWaA5RLqPyFq1GbZFXGdM</td><td>Fue muy amable y r&#225;pido,
gracias.</td>
</tr><tr>

<td>90974300689</td><td>06/06/2023</td><td>14:08:55</td><td>16737</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:09:22</td><td>17:29:39</td><td>019003374ea
5c3a6</td><td>56974300689</td><td>SS</td><td>74928901-5</td><td>1214</
td><td>8965738</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTODC</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56974300689</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>4</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2VWmMAj0KACN7nUSSjT_k8qkP9JFS8jIPzj7QUTVPL4</td><td>Buena atenci&#243;n de la
ejecutiva que me atendi&#243; en el call center, no as&#237; con las personas que
atienden por WhatsApp dado que no dan una respuesta concreta y solamente ponen
trabas para poder contratar un plan nuevo.</td>
</tr><tr>

<td>90975233569</td><td>06/06/2023</td><td>14:35:45</td><td>17030</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>15:47:48</td><td>16:14:58</td><td>01920356c83
78dd7</td><td>56975233569</td><td>CC</td><td>76344896-7</td><td>1629</
td><td>7730262</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007UQ2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56975233569</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90949443390</td><td>06/06/2023</td><td>12:23:40</td><td>15557</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>14:43:41</td><td>14:50:24</td><td>019003374ea
5a291</td><td>56949443390</td><td>CC</td><td>41477660-4</td><td>274</
td><td>8952831</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTG6N</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56949443390</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=BxrJLLmZfW9PeqsGV5AJCsv0x_ckm0YztTa0BCnUdNY</td><td>Llevo 4 a&#241;os con 3
l&#237;neas pagando 3 l&#237;neas y aun no me pueden dar una respuesta de por que
no me pueden ayudar con un equipo con cargo a la boleta.</td>
</tr><tr>

<td>90950227423</td><td>06/06/2023</td><td>10:02:36</td><td>13967</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:58:41</td><td>18:26:07</td><td>019003374ea
5ce28</td><td>56950227423</td><td>CC</td><td>72406197-4</td><td>1646</
td><td>8965896</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTR19</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56950227423</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>2</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90988890174</td><td>06/06/2023</td><td>11:55:40</td><td>15244</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:40:57</td><td>12:47:54</td><td>019003374ea
58224</td><td>56988890174</td><td>SS</td><td>70408952-K</td><td>270</
td><td>8957395</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT884</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56988890174</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=SzPD657OFPJx_MXG-
r_FBzMVfqqshqSPjAXDg7JvPVU</td><td>No responde</td>
</tr><tr>

<td>90987274515</td><td>06/06/2023</td><td>16:17:52</td><td>18161</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>18:44:56</td><td>19:17:34</td><td>01920356c83
7b1bb</td><td>56987274515</td><td>CC</td><td>75423932-8</td><td>1816</
td><td>7730727</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0087OP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56987274515</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90986929582</td><td>06/06/2023</td><td>10:49:39</td><td>14491</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>10:41:26</td><td>10:53:11</td><td>01920356c83
74404</td><td>56986929582</td><td>CC</td><td>74396447-0</td><td>634</
td><td>7723003</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007CKN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56986929582</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90945597230</td><td>06/06/2023</td><td>14:30:14</td><td>16962</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>16:51:46</td><td>17:02:34</td><td>01920356c83
79b61</td><td>56945597230</td><td>CC</td><td>73930681-7</td><td>648</
td><td>7722128</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008267</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56945597230</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=E1n9Pl7PX20crASxuRn5eRwmI-dCk_Xnn0BbZ7ZBfM8</td><td>Excelente la persona que me
atendi&#243; as&#237; que agradecido de la se&#241;orita.</td>
</tr><tr>

<td>90999787598</td><td>06/06/2023</td><td>11:47:05</td><td>15128</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>10:07:00</td><td>10:23:17</td><td>019003374ea
55c28</td><td>56999787598</td><td>CC</td><td>71545003-K</td><td>976</
td><td>8951815</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSUQL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56999787598</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XHty5GVOuse7wElYduIPEUTwAKdSiCBek1Ubrr-221k</td><td>No responde</td>
</tr><tr>

<td>90947109114</td><td>06/06/2023</td><td>14:30:17</td><td>16964</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>15:18:15</td><td>15:39:33</td><td>01920356c83
787a2</td><td>56947109114</td><td>CC</td><td>46041168-8</td><td>1153</
td><td>7732250</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007T8G</td><td>Plata</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56993036279</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=r8zXdB_JmYO31tRU0BLhEk0jTTRBt-mGJRWXl538Oxg</td><td>No responde</td>
</tr><tr>

<td>90971024249</td><td>06/06/2023</td><td>13:43:42</td><td>16427</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>14:40:52</td><td>14:46:09</td><td>01920356c83
77f67</td><td>56971024249</td><td>CC</td><td>77024502-8</td><td>276</
td><td>7723847</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007R7T</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56971024249</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90968959045</td><td>06/06/2023</td><td>15:35:35</td><td>17722</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>09:18:06</td><td>09:24:23</td><td>01920356c83
7354d</td><td>56968959045</td><td>CC</td><td>72895873-1</td><td>376</
td><td>7722803</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0078VC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56968959045</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90944068602</td><td>06/06/2023</td><td>10:45:18</td><td>14473</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>09:15:07</td><td>09:27:33</td><td>01920356c83
734e7</td><td>56944068602</td><td>SS</td><td>74833728-8</td><td>745</
td><td>7722794</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0078S6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56944068602</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=MihXuAoj6YYXLDFUl90weBgk2zQiNhxmJ_PLSF2WeaE</td><td>No fue satisfactoria porque
no me resolvieron el caso de lo que estaba pidiendo no me lo resolvieron porque
seg&#250;n &#233;l no hab&#237;a stock bueno en realidad no me dejo contenta la
respuesta de ayer.</td>
</tr><tr>

<td>90942880880</td><td>06/06/2023</td><td>13:06:54</td><td>16010</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>11:31:15</td><td>11:37:52</td><td>01920356c83
74faf</td><td>56942880880</td><td>CC</td><td>72656688-7</td><td>308</
td><td>7729367</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007FHS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56942880880</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=GDULptywbxGjGCpLqikBAGy912iHde0TiIF37FWbzl4</td><td>En
la ultima encuesta sali&#243; muy buena porque me solucionaron el problema.</td>
</tr><tr>

<td>90999317131</td><td>06/06/2023</td><td>15:51:02</td><td>17874</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>10:55:44</td><td>11:04:29</td><td>01920356c83
74732</td><td>56999317131</td><td>CC</td><td>47112819-8</td><td>524</
td><td>7733486</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007DE3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56999317131</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sGYdcefFgTBy0YWRSLWbRXC2NNpeZSNedbl49EaF2DU</td><td>Estuvo muy satisfactoria la
respuesta del ejecutivo muchas gracias.</td>
</tr><tr>

<td>90999192319</td><td>06/06/2023</td><td>16:20:00</td><td>18186</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:17:45</td><td>12:32:24</td><td>019003374ea
57bf9</td><td>56999192319</td><td>SS</td><td>72440347-6</td><td>878</
td><td>8952321</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT6NM</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56999192319</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=FeivrWGJUyvqTY8HqqdNn2IiLkQIQWzQzyGlsxzYTDU</td><td>No
dieron respuesta no dieron informaci&#243;n a cerca de los...tengo problemas con un
equipo que no se conecta solo con ustedes con Entel, con las otras
compa&#241;&#237;as si funcionan y no saben del tema, eso.</td>
</tr><tr>

<td>90998848084</td><td>06/06/2023</td><td>10:06:14</td><td>14010</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:30:50</td><td>17:44:41</td><td>01920356c83
7a344</td><td>56998848084</td><td>CC</td><td>77474333-2</td><td>830</
td><td>7722242</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008456</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56998848084</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=6I2jxIw_pmdqikxZWjEFdFSK6h-Zrh3p5GZYE0bey1c</
td><td>Bueno la se&#241;orita Valentina me atendi&#243;, fue super clara as&#237;
que quedamos con la resoluci&#243;n a la espera de un problema t&#233;cnico que
hab&#237;a, gracias.</td>
</tr><tr>
<td>90998966240</td><td>06/06/2023</td><td>15:53:32</td><td>17900</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>10:03:07</td><td>10:20:31</td><td>01920356c83
73c4e</td><td>56998966240</td><td>CC</td><td>77226772-K</td><td>1043</
td><td>7725012</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007ANB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56998966240</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90967978922</td><td>06/06/2023</td><td>12:14:55</td><td>15449</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:10:20</td><td>17:17:39</td><td>01920356c83
79f2c</td><td>56967978922</td><td>CC</td><td>72716243-7</td><td>438</
td><td>7728349</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00834H</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56967978922</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90985533813</td><td>06/06/2023</td><td>14:07:01</td><td>16714</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:48:54</td><td>13:01:31</td><td>019003374ea
5841f</td><td>56985533813</td><td>CC</td><td>73641563-1</td><td>757</
td><td>8959889</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT8NR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56985533813</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bctjbdrOBEtkrqNgZsUTw-y00s4RUtwZy9MrAGIwALA</td><td>No responde</td>
</tr><tr>

<td>90942374806</td><td>06/06/2023</td><td>14:31:14</td><td>16976</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>11:11:22</td><td>11:23:18</td><td>01920356c83
74adf</td><td>56942374806</td><td>CC</td><td>77226772-K</td><td>715</
td><td>7723109</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007EBD</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56942374806</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90966944677</td><td>06/06/2023</td><td>13:47:58</td><td>16480</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>10:26:05</td><td>10:51:12</td><td>019003374ea
56017</td><td>56966944677</td><td>SS</td><td>71226092-0</td><td>1507</
td><td>8964333</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSVPV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56966944677</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=wdSTKHFpgXH6AMNG_bqQicqlVf6k2hs8TVcf7-EpJN8</td><td>Como
el hoyo la caga de internet que me dieron otra vez.</td>
</tr><tr>

<td>90966933225</td><td>06/06/2023</td><td>13:36:56</td><td>16381</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>13:19:56</td><td>13:34:41</td><td>019003374ea
58c92</td><td>56966933225</td><td>CC</td><td>47112819-8</td><td>787</
td><td>8962495</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTAQH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56966933225</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>3</
td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=S48BT9W7COjSVwfO5PW10Qjwih5ZY6r5vPIzpASp7P0</td><td>Me encuentro medianamente
satisfecha pero no por el call center como tal sino por el servicio de Entel.</td>
</tr><tr>

<td>90984691879</td><td>06/06/2023</td><td>14:22:17</td><td>16901</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>16:37:19</td><td>16:46:48</td><td>019003374ea
5bc91</td><td>56984691879</td><td>CC</td><td>73226311-K</td><td>541</
td><td>8955693</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTMKS</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>ST_Saludos</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56984691879</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998422223</td><td>06/06/2023</td><td>11:33:56</td><td>14998</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:42:25</td><td>18:01:27</td><td>01920356c83
7a597</td><td>56998422223</td><td>SS</td><td>74935418-6</td><td>1141</
td><td>7720178</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0084NP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56998422223</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=VW7Rlewgjph1AZqdVpJg3LFmDFG0mQmRqtqywt5SkhI</td><td>Buen d&#237;a, quer&#237;a
hacer un cambio de plan o un reemplazo de lo que tenia hoy d&#237;a porque me
subi&#243; el cobro casi un 50% de las 5 l&#237;neas que tenia y no me dieron
ninguna soluci&#243;n, adi&#243;s.</td>
</tr><tr>

<td>90984242515</td><td>06/06/2023</td><td>13:48:18</td><td>16484</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>14:34:08</td><td>14:47:38</td><td>019003374ea
5a047</td><td>56984242515</td><td>SS</td><td>73857973-9</td><td>724</
td><td>8957806</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTFKR</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56984242515</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=46i2BbKcpZjtCUQFiXwfmmE2n55qXTszxbQKT_VWbik</td><td>No
responde</td>
</tr><tr>

<td>90984253016</td><td>06/06/2023</td><td>10:20:17</td><td>14188</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>15:49:53</td><td>16:12:12</td><td>01920356c83
78e52</td><td>56984253016</td><td>CC</td><td>74574595-4</td><td>1196</
td><td>7734461</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007UTT</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamos</td><td>3</td><td>IVR_105</
td><td>56984253016</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=nQTLfE6wQZNu5__6d1PnkZ-P7pNcyk2ctxEVCSQzDSg</td><td>No responde</td>
</tr><tr>

<td>90966804003</td><td>06/06/2023</td><td>10:19:16</td><td>14176</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>14:42:32</td><td>14:54:55</td><td>019003374ea
5a245</td><td>56966804003</td><td>CC</td><td>75704634-2</td><td>514</
td><td>8962780</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTG4C</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56966804003</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=aE7DMYZtWUJ5F8n1o8wYWG1n43-gp07KplGCtjQw0vc</td><td>No responde</td>
</tr><tr>

<td>90984124747</td><td>06/06/2023</td><td>13:25:03</td><td>16233</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:28:05</td><td>18:09:34</td><td>01920356c83
7a2ba</td><td>56984124747</td><td>CC</td><td>76301787-7</td><td>2489</
td><td>7722237</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00840S</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56984124747</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90984127230</td><td>06/06/2023</td><td>13:22:27</td><td>16202</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>20:11:55</td><td>20:16:35</td><td>019003374ea
5e7dc</td><td>56984127230</td><td>CC</td><td>49051215-2</td><td>251</
td><td>8968771</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU1E9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56984127230</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998140273</td><td>06/06/2023</td><td>15:14:24</td><td>17467</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>16:28:12</td><td>16:40:05</td><td>01920356c83
79680</td><td>56998140273</td><td>CC</td><td>74971842-0</td><td>590</
td><td>7722062</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0080V6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56998140273</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998222493</td><td>06/06/2023</td><td>11:55:38</td><td>15243</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>16:53:46</td><td>17:22:22</td><td>019003374ea
5c050</td><td>56998222493</td><td>SS</td><td>70281040-K</td><td>1716</
td><td>8960757</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTNIP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Programa_Viajero_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56998222493</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=i1fqss0bLERfhHx27JpKDivWukafPOF_rkaGR1QQSDg</td><td>No responde</td>
</tr><tr>

<td>90966541190</td><td>06/06/2023</td><td>15:56:54</td><td>17941</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:47:46</td><td>18:07:29</td><td>019003374ea
5cbde</td><td>56966541190</td><td>&nbsp;</td><td>48665684-0</td><td>1182</
td><td>8953450</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTQF0</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Problemas
Navegacion</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</td><td>56966541190</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90966572619</td><td>06/06/2023</td><td>11:49:53</td><td>15166</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>19:46:02</td><td>20:02:44</td><td>019003374ea
5e3bd</td><td>56966572619</td><td>SS</td><td>76659084-5</td><td>1001</
td><td>8956221</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU0DF</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>descuento en
boleta</td><td>3</td><td>IVR_105</td><td>56966572619</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=BS32hb2XA9YqQlsp_QtvFLq7xsRChlvZvn6yC7obx3k</td><td>No responde</td>
</tr><tr>

<td>90940971593</td><td>06/06/2023</td><td>12:40:27</td><td>15729</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>20:35:37</td><td>20:44:46</td><td>019003374ea
5eb61</td><td>56940971593</td><td>PP</td><td>75096864-3</td><td>548</
td><td>8953812</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU2AA</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56940971593</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=E8KpAaQJW3MrolwOoLWmef54IIWMQkJ8G29xEv7t0Fs</td><td>Muy buena.</td>
</tr><tr>

<td>90940972511</td><td>06/06/2023</td><td>13:43:47</td><td>16428</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:08:32</td><td>17:10:47</td><td>019003374ea
5c382</td><td>56940972511</td><td>CC</td><td>75200366-1</td><td>134</
td><td>8965734</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTOC8</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56940972511</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90983656960</td><td>06/06/2023</td><td>14:52:26</td><td>17237</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>11:31:13</td><td>11:38:44</td><td>019003374ea
56f55</td><td>56983656960</td><td>SS</td><td>74574595-4</td><td>424</
td><td>8962080</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT3JM</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>plan</td><td>3</td><td>IVR_105</
td><td>56983656960</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90965687484</td><td>06/06/2023</td><td>12:10:32</td><td>15390</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>08:41:07</td><td>08:43:02</td><td>019003374ea
5504b</td><td>56965687484</td><td>SS</td><td>74886436-9</td><td>114</
td><td>8951625</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSRRQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Chip_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56965687484</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LNjyhca9Txcj49wsyoOCHE90Lg-LoQ1ExwD-OZuwssc</td><td>No responde</td>
</tr><tr>

<td>90940694088</td><td>06/06/2023</td><td>13:25:39</td><td>16243</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>09:25:10</td><td>09:28:39</td><td>01920356c83
73638</td><td>56940694088</td><td>CC</td><td>75149307-K</td><td>208</
td><td>7722818</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00796N</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56940694088</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=jGpnrMCuvlx3aGCb8OobGQyn2rBKEI4pz24cUkvPHSI</td><td>No responde</td>
</tr><tr>

<td>90965191344</td><td>06/06/2023</td><td>10:02:25</td><td>13966</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>09:05:34</td><td>09:08:28</td><td>019003374ea
5524b</td><td>56965191344</td><td>CC</td><td>48581296-2</td><td>154</
td><td>8959179</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSSBP</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_OTT_Solicitud_Desuscripcion</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56965191344</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=egcDhxHY-
jPkc6GxBy747JgFtEV3PCfOoeKUbGRjQ1o</td><td>Necesito eliminar unos, el Spotify,
necesito eliminar unas cuentas que tengo ah&#237; que las contrato un familiar que
usaba un tel&#233;fono a nombre m&#237;o entonces no he podido eliminar eso, se va
arrastrando se va arrastrando igual suma harto dinero, eso.</td>
</tr><tr>

<td>90940290505</td><td>06/06/2023</td><td>14:29:58</td><td>16959</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:38:18</td><td>12:47:42</td><td>019003374ea
5815f</td><td>56940290505</td><td>CC</td><td>74973338-1</td><td>510</
td><td>8952404</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT822</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Plan_Solidario_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56940290505</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=8SB0gOXkUYI9D8PR_h3cEVUj4VG9_wAG2KtAKSJ0dKo</td><td>Tengo desde el 9 de mayo
solicitando que alguien me de una respuesta si se puede rebajar el costo de mi plan
y no me han devuelto la llamada y no me dicen nada entonces de verdad es
p&#233;sima la atenci&#243;n.</td>
</tr><tr>

<td>90964792827</td><td>06/06/2023</td><td>16:18:35</td><td>18171</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>22:21:47</td><td>22:44:44</td><td>01920356c83
7ce01</td><td>56964792827</td><td>SS</td><td>71292539-6</td><td>1376</
td><td>7731017</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008EQ9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56964792827</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=cHpgJhAEXzUzjE02pB0ORHrxhFXVe__St57P2-4PbVc</td><td>No hay ninguna
satisfacci&#243;n al contrario estoy super molesto estoy pensando en portarme a
otra compa&#241;&#237;a porque estoy con el servicio cortado a pesar que pague la
cuenta del mes.</td>
</tr><tr>

<td>90982694623</td><td>06/06/2023</td><td>11:28:24</td><td>14928</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>15:06:42</td><td>15:09:13</td><td>019003374ea
5a812</td><td>56982694623</td><td>CC</td><td>76446667-5</td><td>150</
td><td>8962854</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTHHM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56982694623</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90965090893</td><td>06/06/2023</td><td>14:30:56</td><td>16973</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:21:27</td><td>12:24:05</td><td>01920356c83
75cce</td><td>56965090893</td><td>CC</td><td>74935418-6</td><td>157</
td><td>7733789</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007IP6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56965090893</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=LlXKw4Gsato3OGk1SzPfG26XxyaOJnGTwHVNV-Y7ew8</td><td>No no fue nada satisfactoria,
le consulte si acaso agregaba mas n&#250;meros a mi cuenta existe una rebaja del
plan y me dijo que no por lo tanto que no hab&#237;a ninguna oferta como un plan
familiar algo as&#237;, le dije que entonces me voy a portar y me dijo que si que
me portara as&#237; que eso hare me portare a movistar.</td>
</tr><tr>

<td>90938943191</td><td>06/06/2023</td><td>15:56:01</td><td>17932</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>10:33:50</td><td>10:37:02</td><td>01920356c83
7427e</td><td>56938943191</td><td>CC</td><td>72794165-7</td><td>191</
td><td>7725110</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007C8L</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56938943191</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=hB2gPh3dwlDsuRexUIZ0vcsNV0G0axMnXKyz4n_Z6uk</td><td>Muy
mala la atenci&#243;n.</td>
</tr><tr>

<td>90937578692</td><td>06/06/2023</td><td>10:40:56</td><td>14417</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>08:08:26</td><td>08:09:33</td><td>01920356c83
72ffe</td><td>56937578692</td><td>CC</td><td>47058922-1</td><td>66</
td><td>7722732</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0077KV</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56937578692</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Z_82GbXz3UctlIsQ_VGd-flYpLoXLwISlJbR4aZhtMU</td><td>No responde</td>
</tr><tr>

<td>90982381697</td><td>06/06/2023</td><td>13:24:00</td><td>16221</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>22:28:11</td><td>22:35:55</td><td>01920356c83
7ce6d</td><td>56982381697</td><td>CC</td><td>74871643-2</td><td>463</
td><td>7726799</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008ETL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56982381697</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>3</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=El53s0Rk9YHvDLVpU-
GcSDJ8YoE0XqGlZSf9ajDIj0M</td><td>No responde</td>
</tr><tr>

<td>90963255527</td><td>06/06/2023</td><td>13:44:35</td><td>16438</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>15:07:49</td><td>15:26:27</td><td>01920356c83
7855e</td><td>56963255527</td><td>CC</td><td>76379772-4</td><td>1116</
td><td>7734327</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007SMM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56963255527</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90963066933</td><td>06/06/2023</td><td>14:47:47</td><td>17177</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>22:53:01</td><td>23:05:22</td><td>01920356c83
7cfee</td><td>56963066933</td><td>CC</td><td>41131659-9</td><td>741</
td><td>7731032</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008F9M</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56963066933</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=eRtFa13wUP-hJcU5mhj3RsYv0gV95yUA35TURWmvIsc</td><td>No responde</td>
</tr><tr>

<td>90963067685</td><td>06/06/2023</td><td>11:47:07</td><td>15130</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:52:13</td><td>17:57:34</td><td>01920356c83
7a782</td><td>56963067685</td><td>CC</td><td>76372468-9</td><td>320</
td><td>7728450</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008573</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56963067685</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90995842551</td><td>06/06/2023</td><td>12:15:40</td><td>15453</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>16:46:23</td><td>16:53:47</td><td>01920356c83
79a3e</td><td>56995842551</td><td>SS</td><td>77790177-K</td><td>443</
td><td>7722112</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0081T4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56995842551</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=AfjucKKhE7h-ipr5UCBSG5i1vUJV_B7K0lTT68bAhHE</td><td>No
responde</td>
</tr><tr>

<td>90995904427</td><td>06/06/2023</td><td>10:18:02</td><td>14157</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:19:45</td><td>17:30:12</td><td>01920356c83
7a10e</td><td>56995904427</td><td>CC</td><td>8151460-7</td><td>580</
td><td>7728374</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0083JH</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Mi_Numero_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56995904427</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90995717612</td><td>06/06/2023</td><td>12:32:18</td><td>15624</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>11:59:23</td><td>12:07:58</td><td>01920356c83
75709</td><td>56995717612</td><td>CC</td><td>47336793-9</td><td>501</
td><td>7733715</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007HCC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56995717612</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=4S9sFFRjU1VmIQi5ZsLnIL9rHGFarRPoikhdw4wIHDc</td><td>No
responde</td>
</tr><tr>

<td>90995169377</td><td>06/06/2023</td><td>11:29:02</td><td>14935</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>11:14:53</td><td>11:22:07</td><td>019003374ea
56b54</td><td>56995169377</td><td>CC</td><td>76296007-9</td><td>433</
td><td>8962036</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT2JM</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>plan est?? saliendo en la
boleta</td><td>3</td><td>IVR_105</td><td>56995169377</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90962214076</td><td>06/06/2023</td><td>15:13:46</td><td>17459</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>08:29:54</td><td>09:04:19</td><td>019003374ea
54f96</td><td>56962214076</td><td>CC</td><td>74885147-K</td><td>2064</
td><td>8956620</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSRM5</td><td>Oro</
td><td>569000</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56999250861</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=eztl1i2yoiKJ_6rX-MXMSsTVk44K-tr8B_j7D-PZbOU</td><td>No responde</td>
</tr><tr>

<td>90962317761</td><td>06/06/2023</td><td>10:45:22</td><td>14474</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>11:20:20</td><td>11:22:59</td><td>019003374ea
56caa</td><td>56962317761</td><td>SS</td><td>72470103-5</td><td>159</
td><td>8954588</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT2UC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56962317761</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=lAfxwPWC0Fsr9m0Yf0stAVDeMmehSOKhEyKhn3Medno</td><td>No responde</td>
</tr><tr>

<td>90933822024</td><td>06/06/2023</td><td>14:46:15</td><td>17160</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>22:46:35</td><td>22:58:37</td><td>019003374ea
5f7e5</td><td>56933822024</td><td>SS</td><td>75096864-3</td><td>721</
td><td>8968913</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU5DU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56933822024</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=hJhVfIdWjrscvTbfQYrI9oGEn7fFMmjcUg11Mg-Yud0</td><td>No responde</td>
</tr><tr>

<td>90933960878</td><td>06/06/2023</td><td>10:16:21</td><td>14140</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:05:40</td><td>12:13:07</td><td>01920356c83
758a6</td><td>56933960878</td><td>CC</td><td>74971842-0</td><td>418</
td><td>7725428</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007HOV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56933960878</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=PNrhZcvWZ0Joyuzcc4MqptvLS2Lm081slTwX9iudPZQ</td><td>No responde</td>
</tr><tr>

<td>90933164614</td><td>06/06/2023</td><td>13:48:26</td><td>16485</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>09:40:34</td><td>10:00:34</td><td>019003374ea
55761</td><td>56933164614</td><td>CC</td><td>73457933-5</td><td>1146</
td><td>8964210</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSTKE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56933164614</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>4</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=J27WdMZ4gq9s6zppYp_aaUMz7HZCuVdnPT3Ga5WoGsA</td><td>No
responde</td>
</tr><tr>

<td>90979987468</td><td>06/06/2023</td><td>12:23:11</td><td>15550</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>13:59:35</td><td>14:16:54</td><td>019003374ea
5972c</td><td>56979987468</td><td>CC</td><td>70327819-1</td><td>854</
td><td>8957701</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTDD2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56979987468</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981365811</td><td>06/06/2023</td><td>12:45:58</td><td>15800</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>15:59:31</td><td>16:17:48</td><td>01920356c83
79034</td><td>56981365811</td><td>CC</td><td>47930332-0</td><td>809</
td><td>7728148</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007VCT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56981365811</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=6Tavrvk0Ev06v610DLWyz3wAhkjW-aWuBpkzktIxTW0</td><td>No responde</td>
</tr><tr>

<td>90994814081</td><td>06/06/2023</td><td>10:20:33</td><td>14190</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>19:31:33</td><td>19:32:18</td><td>019003374ea
5e15c</td><td>56994814081</td><td>&nbsp;</td><td>75090876-4</td><td>44</
td><td>8966133</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTVQF</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>105</td><td>56994814081</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=9tNj5WMQ2ulmKo9yo2sdDIune2_Bvf8EO5jTF0B4Pbg</td><td>La atenci&#243;n de la
ni&#241;a fue buena, lo que si no me pudo resolver el tema porque es tema de
se&#241;al si con internet y con llamadas.</td>
</tr><tr>

<td>90961128607</td><td>06/06/2023</td><td>12:46:38</td><td>15808</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:46:45</td><td>12:58:12</td><td>01920356c83
76337</td><td>56961128607</td><td>CC</td><td>72380639-9</td><td>686</
td><td>7723471</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007KBI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56961128607</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90979692666</td><td>06/06/2023</td><td>13:24:11</td><td>16224</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>18:24:26</td><td>18:44:07</td><td>019003374ea
5d37f</td><td>56979692666</td><td>SS</td><td>72512538-0</td><td>1180</
td><td>8950981</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTSC0</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56979692666</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qzmo85_EXFxpVOT-PQ7cnptMsA3qekTU2xEic7uMkWg</td><td>Fue expedita y finalmente el
call center me soluciono el problema estoy esperando ahora que me devuelvan el
llamado el departamento que corresponde para solucionar mi otro problema,
gracias.</td>
</tr><tr>

<td>90979732690</td><td>06/06/2023</td><td>15:53:18</td><td>17898</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>21:31:36</td><td>21:33:01</td><td>019003374ea
5f239</td><td>56979732690</td><td>CC</td><td>71271173-6</td><td>84</
td><td>8966303</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU40N</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Chip_Cambio</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56979732690</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90931997792</td><td>06/06/2023</td><td>13:48:41</td><td>16488</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>10:09:33</td><td>10:12:38</td><td>019003374ea
55cac</td><td>56931997792</td><td>SS</td><td>71710609-1</td><td>184</
td><td>8956816</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSUUP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56931997792</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=x7TRB-Z8Q0yoCA61zKesvhrhpU7k11Yl3Sf2821MLN8</td><td>No
resolvieron nada, sigo con el mismo problema.</td>
</tr><tr>

<td>90931310070</td><td>06/06/2023</td><td>12:12:45</td><td>15419</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:25:10</td><td>17:34:37</td><td>019003374ea
5c6e0</td><td>56931310070</td><td>CC</td><td>72592781-9</td><td>566</
td><td>8953381</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTP75</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56931310070</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EW2Q5GgY7EXUwWfS5RCrZdadFnZmrmdWM_0ikggRtxw</td><td>No responde</td>
</tr><tr>

<td>90931711251</td><td>06/06/2023</td><td>13:20:09</td><td>16172</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>11:02:40</td><td>11:12:47</td><td>01920356c83
748e3</td><td>56931711251</td><td>CC</td><td>72934139-8</td><td>598</
td><td>7723084</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007DRJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56931711251</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Q7A2f-LPsEsXGTuWC4wO7zBdHRr0TblRFQkQ52mlKzk</td><td>La rapidez, la atenci&#243;n
y la solvencia de mi problema, quede satisfecha con el servicio, gracias.</td>
</tr><tr>

<td>90957687767</td><td>06/06/2023</td><td>15:14:13</td><td>17466</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>11:51:30</td><td>11:58:35</td><td>019003374ea
574d4</td><td>56957687767</td><td>CC</td><td>75742111-9</td><td>425</
td><td>8962159</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT4VI</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56957687767</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Rkitof1sIkMpnlGBCNCqcCB6O2toFEHUs7DaBcpwnDo</td><td>Hola buenas tardes mi nombre
es Mario Gonzales si sabe que quede muy conforme con la atenci&#243;n, fue muy
buena me solucionaron mi problema que yo tenia incluso voy a adquirir un equipo
nuevo por medio de la gesti&#243;n de la persona que me atendi&#243; as&#237; que
muy buena la atenci&#243;n excelente, excelente. </td>
</tr><tr>

<td>90958660538</td><td>06/06/2023</td><td>15:56:56</td><td>17943</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>19:08:10</td><td>19:32:51</td><td>01920356c83
7b5e8</td><td>56958660538</td><td>CC</td><td>70006050-0</td><td>1374</
td><td>7732854</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0088Q4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56958660538</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=gvEukKhA2YafRQidW8mYbuserrpGzXw7dUML5ZtJpLE</td><td>La
se&#241;orita fue muy atenta intento todo lo que estaba a su mano para resolver el
problema.</td>
</tr><tr>

<td>90958307743</td><td>06/06/2023</td><td>13:02:45</td><td>15959</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>13:19:05</td><td>13:30:18</td><td>01920356c83
76b27</td><td>56958307743</td><td>CC</td><td>47402527-6</td><td>637</
td><td>7733952</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007M9O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56958307743</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90978817467</td><td>06/06/2023</td><td>12:46:09</td><td>15802</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:34:10</td><td>17:42:28</td><td>019003374ea
5c8f0</td><td>56978817467</td><td>CC</td><td>71020542-6</td><td>497</
td><td>8965815</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTPNK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56978817467</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90978545452</td><td>06/06/2023</td><td>12:47:15</td><td>15814</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>08:48:09</td><td>09:11:29</td><td>019003374ea
550d9</td><td>56978545452</td><td>&nbsp;</td><td>73641618-2</td><td>1399</
td><td>8956637</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSS08</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>105</td><td>56978545452</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90978630010</td><td>06/06/2023</td><td>16:18:05</td><td>18163</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>20:01:41</td><td>20:11:59</td><td>01920356c83
7be7a</td><td>56978630010</td><td>CC</td><td>72229302-9</td><td>617</
td><td>7735095</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008AUF</td><td>Oro</
td><td>569000</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56926406000</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90926420784</td><td>06/06/2023</td><td>11:56:22</td><td>15249</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:21:25</td><td>12:25:28</td><td>01920356c83
75ccb</td><td>56926420784</td><td>CC</td><td>41477660-4</td><td>242</
td><td>7725481</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007IP3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56926420784</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LzejJF1z6aauAih93Gsi9_TeNVFDCnCxQMru2TtoOLc</td><td>No he tenido nunca una mala
atenci&#243;n y he tenido una atenci&#243;n r&#225;pida que es lo que uno necesita
que se solucionen los problemas luego y no tengo nada que decir de Entel estoy muy
agradecida de todo, y me han arreglado incluso la cuenta porque ya estoy...y
necesito bajar y me lo han arreglado de tal manera que he podido dar cumplimiento
con todo as&#237; que muchas gracias por preocuparse y adi&#243;s.</td>
</tr><tr>

<td>90926476660</td><td>06/06/2023</td><td>14:46:50</td><td>17168</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>22:06:00</td><td>22:09:38</td><td>01920356c83
7cce4</td><td>56926476660</td><td>CC</td><td>47930332-0</td><td>217</
td><td>7720568</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008EHC</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56926476660</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>2</td><td>5</td><td>2</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90930837204</td><td>06/06/2023</td><td>11:49:56</td><td>15169</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>20:47:59</td><td>21:05:08</td><td>019003374ea
5ed28</td><td>56930837204</td><td>CC</td><td>43517905-3</td><td>1028</
td><td>8963810</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU2OD</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>plan</td><td>3</td><td>IVR_105</
td><td>56930837204</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GmJNKwbHh2M7IrT29OcYx3sEnzzzG039INVq5zmmA4M</td><td>No responde</td>
</tr><tr>
<td>90992685901</td><td>06/06/2023</td><td>14:30:52</td><td>16972</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>10:03:06</td><td>10:06:31</td><td>019003374ea
55b6e</td><td>56992685901</td><td>CC</td><td>75254842-0</td><td>205</
td><td>8949339</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSUKR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Prorroga</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56992685901</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Pa1CvwLRXHUfWwmG0kXSzCvmWbH_Df9QRwBUSIPsgPU</td><td>No responde</td>
</tr><tr>

<td>90920703035</td><td>06/06/2023</td><td>13:48:38</td><td>16486</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>17:54:15</td><td>17:55:16</td><td>01920356c83
7a7e3</td><td>56920703035</td><td>SS</td><td>70006050-0</td><td>60</
td><td>7734831</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0085A4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56920703035</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=sm_k3rZujaE5Y3QBI-QKdK_lskoF1H1j1YWzv6L6N3k</
td><td>Bueno a pesar de que tenia mala se&#241;al y a cada rato se cortaba la
llamada con respecto al call center insistieron en solucionarlo y la verdad en este
momento estoy satisfecho, gracias.</td>
</tr><tr>

<td>90977821663</td><td>06/06/2023</td><td>10:41:04</td><td>14418</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>13:15:05</td><td>13:20:50</td><td>019003374ea
58b4d</td><td>56977821663</td><td>SS</td><td>48765706-9</td><td>344</
td><td>8955012</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTAGF</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>Necesito que no tengo se??al en
mi sector de mi
casa</td><td>3</td><td>IVR_105</td><td>56977821663</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90926148394</td><td>06/06/2023</td><td>15:53:40</td><td>17906</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>14:54:48</td><td>15:20:05</td><td>019003374ea
5a545</td><td>56926148394</td><td>CC</td><td>47402527-6</td><td>1436</
td><td>8952873</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTGRO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Chip_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56926148394</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Zven2KNSzCFZF3ByMfdtRLiW21NMAKzeS82d6S7I9AE</td><td>No responde</td>
</tr><tr>

<td>90926156098</td><td>06/06/2023</td><td>10:38:29</td><td>14384</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>14:57:22</td><td>15:09:42</td><td>019003374ea
5a5d7</td><td>56926156098</td><td>CC</td><td>75169147-5</td><td>663</
td><td>8965337</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTH09</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56926156098</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=huheUuA5L8Yz1XpuS1LzBWj4IcWHxx4e9oSwWfeOafI</td><td>Estuvo todo bien me
solucionaron el problema r&#225;pido, muchas gracias, todo bien.</td>
</tr><tr>

<td>90957240077</td><td>06/06/2023</td><td>11:25:17</td><td>14884</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>14:00:53</td><td>14:16:43</td><td>01920356c83
7752b</td><td>56957240077</td><td>PP</td><td>71521236-6</td><td>949</
td><td>7731994</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007ONQ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Plan_Solicitud_Contratacion</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56957240077</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90957261326</td><td>06/06/2023</td><td>10:03:03</td><td>13973</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>22:49:20</td><td>22:54:45</td><td>019003374ea
5f804</td><td>56957261326</td><td>CC</td><td>74809093-2</td><td>324</
td><td>8961424</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU5ET</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Equipo_Consulta_Pago_Cuotas</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56957261326</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90944524436</td><td>06/06/2023</td><td>12:42:46</td><td>15759</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>08:45:42</td><td>08:52:25</td><td>019003374ea
550ac</td><td>56944524436</td><td>CC</td><td>75367138-2</td><td>402</
td><td>8964103</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSRUR</td><td>Oro
Plus</td><td>563473</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56944524436</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=kgSVNlJqZPbKoNP-BgeMc3Zqh4r9ltC0K3pFsUIFpgI</td><td>Muy amable el ejecutivo que
me atendi&#243;.</td>
</tr><tr>
<td>90945242473</td><td>06/06/2023</td><td>16:19:41</td><td>18182</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>14:45:43</td><td>14:54:18</td><td>01920356c83
78065</td><td>56945242473</td><td>CC</td><td>76473031-3</td><td>514</
td><td>7725945</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007RFI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56945242473</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=VMoPaJ4eB-MGtuUuMkvcrqok1fX3pE7dySre5wAZaIY</td><td>Muy
bueno me atendi&#243; el joven muy bien.</td>
</tr><tr>

<td>90972625540</td><td>06/06/2023</td><td>13:45:16</td><td>16446</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>14:17:51</td><td>14:30:44</td><td>01920356c83
77980</td><td>56972625540</td><td>CC</td><td>77226772-K</td><td>772</
td><td>7734144</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007PPH</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56972625540</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9bTSnhhxXMCeLzpjFE6qbrabwSShOb77xKqXEdZbz0g</td><td>No responde</td>
</tr><tr>

<td>90956544643</td><td>06/06/2023</td><td>13:24:30</td><td>16229</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:35:18</td><td>12:42:00</td><td>019003374ea
580a7</td><td>56956544643</td><td>CC</td><td>72716243-7</td><td>373</
td><td>8949841</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT7SG</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>ST_Agradecimiento</td><td>pasar El Ejecutivo para
plan</td><td>3</td><td>IVR_CC</td><td>56956544643</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=wr2G-nugC9VZrytvBWtfLF9j_pbu_RVOSRLEAA2O7EU</
td><td>Buena la atenci&#243;n nada que decir, felicidades.</td>
</tr><tr>

<td>90956561448</td><td>06/06/2023</td><td>16:20:09</td><td>18188</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>13:41:40</td><td>13:47:14</td><td>019003374ea
592a4</td><td>56956561448</td><td>CC</td><td>72794165-7</td><td>333</
td><td>8955115</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTC98</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56956561448</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=CS2ltwmxpJahb4FeWlWwOACgr5_jZcgcND4itsXBOec</td><td>La
actitud de la persona que me atendi&#243; fue realmente muy buena r&#225;pido y
claro, as&#237; que estoy conforme.</td>
</tr><tr>

<td>90923767164</td><td>06/06/2023</td><td>15:31:22</td><td>17670</
td><td>Call Center
M&#243;vil</td><td>05/06/2023</td><td>12:17:01</td><td>12:26:43</td><td>01920356c83
75ba2</td><td>56923767164</td><td>CC</td><td>44563814-5</td><td>538</
td><td>7729533</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007IG8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56923767164</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=CGugMH4iZjwhZryrPDoIDBDtxE_abbJS-rNXTWYjXoY</td><td>Porque no me resolvieron el
problema de la boleta, sigue arroj&#225;ndome el mismo cobro de una
suscripci&#243;n que yo no he contratado...eso.</td>
</tr><tr>

<td>90923760220</td><td>07/06/2023</td><td>15:59:26</td><td>22286</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>17:58:01</td><td>18:09:07</td><td>01920356c83
844f0</td><td>56923760220</td><td>CC</td><td>76661110-9</td><td>573</
td><td>7748333</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009CF2</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56923760220</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4PWHKhOvso0XDKdVFWHeuCEwsRwsp1gBwxSHxqJKdTM</td><td>No responde</td>
</tr><tr>

<td>90922205797</td><td>07/06/2023</td><td>15:58:04</td><td>22272</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>22:15:03</td><td>22:33:08</td><td>019003374ea
6999c</td><td>56922205797</td><td>CC</td><td>76177341-0</td><td>1084</
td><td>8971207</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVDMU</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_casate_conmigo</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56922205797</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90920183828</td><td>07/06/2023</td><td>15:02:40</td><td>21670</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:57:14</td><td>20:03:41</td><td>019003374ea
68a4e</td><td>56920183828</td><td>CC</td><td>70993592-5</td><td>387</
td><td>8987663</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV9SP</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56941686356</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9yjdG88lp_tX8Y1GSvaQMAegQWQD3KEqE0HKx3gfcXo</td><td>Super buena.</td>
</tr><tr>
<td>90956596934</td><td>07/06/2023</td><td>11:09:06</td><td>19042</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:17:19</td><td>16:27:39</td><td>019003374ea
65da1</td><td>56956596934</td><td>CC</td><td>74545280-9</td><td>363</
td><td>8977570</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUUQ6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56956596934</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=TgUjfv1mQ0DHdA0nh660riMQ5GBmrCbG4P2rR1inaus</
td><td>Resulta que yo ped&#237;a un tel&#233;fono y todav&#237;a no llega.</td>
</tr><tr>

<td>90977446553</td><td>07/06/2023</td><td>11:22:38</td><td>19182</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>12:23:00</td><td>12:26:37</td><td>01920356c83
7fe73</td><td>56977446553</td><td>CC</td><td>48765706-9</td><td>216</
td><td>7745492</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008QT3</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56977446553</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
aRyGHxB0KLUo9On_fRVO8B2ASyR-iKZbwSXrYuRBc4</td><td>No responde</td>
</tr><tr>

<td>90977665106</td><td>07/06/2023</td><td>12:36:06</td><td>20006</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:02:41</td><td>19:16:04</td><td>019003374ea
6807b</td><td>56977665106</td><td>CC</td><td>41166602-6</td><td>802</
td><td>8973310</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV7FN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56977665106</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=mPyYdK_JgKZDBsVjg5PoIqH4ma2KEl-EpVrRb-SBKIA</td><td>No fue resuelto lo que yo
necesitaba y me dieron mal la informaci&#243;n y ahora estoy con un tema que no
puedo recuperar mi numero.</td>
</tr><tr>

<td>90972660293</td><td>07/06/2023</td><td>12:30:50</td><td>19940</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:09:12</td><td>19:26:51</td><td>01920356c83
85199</td><td>56972660293</td><td>CC</td><td>48665684-0</td><td>1006</
td><td>7744622</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009FJE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56972660293</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</
td><td>No responde</td>
</tr><tr>
<td>90971901522</td><td>07/06/2023</td><td>15:05:59</td><td>21709</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:32:36</td><td>16:36:28</td><td>019003374ea
660fb</td><td>56971901522</td><td>CC</td><td>76372468-9</td><td>161</
td><td>8980021</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUVKV</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</td><td>ST_bot_ayuda</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56971901522</td><td>KONECTA_PE</
td><td>Konecta Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=oJnOQt_fKdiyS8AQkQYJBCIPMSRmtO4xR7fehylucNI</td><td>No
responde</td>
</tr><tr>

<td>90972439878</td><td>07/06/2023</td><td>10:00:44</td><td>18275</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:28:43</td><td>14:43:32</td><td>019003374ea
645a2</td><td>56972439878</td><td>SS</td><td>61293165-8</td><td>888</
td><td>8986716</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUOQM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56972439878</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iJEj_VvmViqeDkGyArY7hmg4LnA4S0cP8hLKq0Elnjk</td><td>No responde</td>
</tr><tr>

<td>90972483142</td><td>07/06/2023</td><td>10:49:45</td><td>18821</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:57:18</td><td>15:08:05</td><td>01920356c83
81fec</td><td>56972483142</td><td>CC</td><td>77036587-2</td><td>646</
td><td>7740070</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00937T</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56972483142</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LWb_fjGwI6hXR7jS2zYMsRzfIVTKXOcEhhLm6yF7g5g</td><td>No responde</td>
</tr><tr>

<td>90945188644</td><td>07/06/2023</td><td>13:05:35</td><td>20338</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:20:05</td><td>19:34:36</td><td>01920356c83
85373</td><td>56945188644</td><td>CC</td><td>73317931-7</td><td>673</
td><td>7738859</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009G1F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56945188644</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Px0-J8TM92_E6N0RBYsou_gmLo7knNBqBelW1ptx2V0</td><td>No
responde</td>
</tr><tr>
<td>90945220063</td><td>07/06/2023</td><td>14:27:12</td><td>21273</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:23:03</td><td>19:31:52</td><td>01920356c83
853f1</td><td>56945220063</td><td>CC</td><td>72900915-6</td><td>430</
td><td>7742700</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009G5B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56945220063</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>2</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=PJPqWwWrERz8ogUDcM6IgGmGwxihZ82tw8-3m9gN_pI</td><td>No
responde</td>
</tr><tr>

<td>90971874791</td><td>07/06/2023</td><td>13:45:20</td><td>20792</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>17:40:47</td><td>17:49:23</td><td>019003374ea
6706c</td><td>56971874791</td><td>SS</td><td>70902124-9</td><td>515</
td><td>8970812</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV3G6</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56971874791</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90944793108</td><td>07/06/2023</td><td>10:19:36</td><td>18504</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>09:04:37</td><td>09:13:38</td><td>019003374ea
5fffc</td><td>56944793108</td><td>CC</td><td>71521236-6</td><td>540</
td><td>8976179</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU7EK</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56944793108</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90926289709</td><td>07/06/2023</td><td>15:04:00</td><td>21685</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:22:20</td><td>19:38:04</td><td>01920356c83
853d2</td><td>56926289709</td><td>CC</td><td>73930681-7</td><td>790</
td><td>7750485</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009G4C</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56926289709</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iZ2O_EjXtMWw5cz-jpm62Iwt74olHykeSSXGLfAtc7M</td><td>Muy buena.</td>
</tr><tr>

<td>90926310121</td><td>07/06/2023</td><td>15:58:10</td><td>22273</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>13:06:24</td><td>13:18:44</td><td>01920356c83
807d2</td><td>56926310121</td><td>SS</td><td>48297073-7</td><td>739</
td><td>7737944</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008T7V</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56926310121</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=6symLf-
JrwFmDBCH48Sj3ttB6YipKX2sjrR7KvFu530</td><td>Muy bueno muy bueno el call center de
Entel gracias, y lo recomiendo.</td>
</tr><tr>

<td>90956829214</td><td>07/06/2023</td><td>15:43:03</td><td>22124</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>18:13:39</td><td>18:46:40</td><td>01920356c83
847d2</td><td>56956829214</td><td>CC</td><td>72406197-4</td><td>1843</
td><td>7742566</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009D5V</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>ST_consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56956829214</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=oss6DJlHq1no8rxCz5Au4kZ_eECbep5_pCeUd-lhP-A</td><td>Todo excelente.</td>
</tr><tr>

<td>90992821591</td><td>07/06/2023</td><td>11:20:39</td><td>19156</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:37:40</td><td>19:47:12</td><td>019003374ea
686bb</td><td>56992821591</td><td>CC</td><td>72317299-3</td><td>571</
td><td>8985271</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV909</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56992821591</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=4dKN33yI6HfgBHWgzIwx95Q-HdtHl3SZ49pbr0l-I9k</td><td>No
me gusto porque todav&#237;a no solucionan el problema de la red.</td>
</tr><tr>

<td>90993001480</td><td>07/06/2023</td><td>11:16:35</td><td>19104</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>17:09:11</td><td>17:12:08</td><td>019003374ea
66910</td><td>56993001480</td><td>CC</td><td>74928901-5</td><td>176</
td><td>8980170</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV1LH</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56993001480</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ujFTGYnzRQQ_gCEJ38DW_ktc2m8JoCycrEs_O4snyp0</td><td>No responde</td>
</tr><tr>
<td>90993792036</td><td>07/06/2023</td><td>15:35:31</td><td>22032</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>10:01:16</td><td>10:09:08</td><td>019003374ea
608c8</td><td>56993792036</td><td>CC</td><td>70936030-2</td><td>471</
td><td>8976301</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU9KT</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56993792036</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4Rhbyw9gypdhdsOIR20l_ciTxQ5xgiQW3WVCN937Z20</td><td>Hola, si estoy conforme ya
que la se&#241;orita fue muy amable y me soluciono mi duda as&#237; que muy
satisfecha, gracias.</td>
</tr><tr>

<td>90978577504</td><td>07/06/2023</td><td>12:07:44</td><td>19685</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:01:38</td><td>16:12:01</td><td>019003374ea
65a0e</td><td>56978577504</td><td>CC</td><td>45644053-3</td><td>622</
td><td>8982279</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUTTP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56978577504</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7JjhDxkjbO__33VLAtW9oRju6h7Pl6dHB0fqpXkAhSM</td><td>No responde</td>
</tr><tr>

<td>90993170713</td><td>07/06/2023</td><td>15:35:53</td><td>22037</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>08:55:12</td><td>08:58:42</td><td>019003374ea
5ff0c</td><td>56993170713</td><td>CC</td><td>76379772-4</td><td>209</
td><td>8978558</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU774</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Via_WhatsApp</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56993170713</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90978748911</td><td>07/06/2023</td><td>14:59:41</td><td>21634</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>08:46:00</td><td>09:03:17</td><td>019003374ea
5fe60</td><td>56978748911</td><td>CC</td><td>72994349-5</td><td>1036</
td><td>8969118</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU71O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56978748911</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=JbVGo1DwC-
6LArunXyAFom9VEH_hEbya_SsGfa5Gudc</td><td>El ejecutivo fue bastante claro en
entender mi inquietud, &#233;l me resolvi&#243; el problema estoy conforme con la
respuesta.</td>
</tr><tr>

<td>90978799699</td><td>07/06/2023</td><td>10:51:50</td><td>18849</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:03:39</td><td>15:06:35</td><td>01920356c83
82132</td><td>56978799699</td><td>SS</td><td>73309925-9</td><td>176</
td><td>7749854</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0093I3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56978799699</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=6UNkUmZnKRJQz0GdZGB8l3eQgm9bMN98S4aBuFBI678</td><td>Primero que todo ayer llame a
Entel para hacer una compra de unos equipos por un robo que tuvimos con mi esposa,
en vez de estar respondiendo todas las preguntas de internet y todo, segu&#237;an
haciendo preguntas entonces la persona que nos atendi&#243; no fue emp&#225;tico
con nosotros, a lo mejor estamos en el momento mas o menos critico todav&#237;a
est&#225;bamos nervioso y quer&#237;amos comprar obviamente altiro otro celular y
no fue emp&#225;tico en ese sentido entiendo que son claves que hay que poner
cierto todo pero pregunto como 10 veces claves...</td>
</tr><tr>

<td>90993126751</td><td>07/06/2023</td><td>15:37:52</td><td>22058</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:27:02</td><td>14:33:07</td><td>01920356c83
8198a</td><td>56993126751</td><td>SS</td><td>61103869-0</td><td>359</
td><td>7749737</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0091L4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56993126751</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GNkyNRgQZubDPd-iThiVgh4xIELHxkULo3fsz5BMxjY</td><td>Rapidez y claridad en la
informaci&#243;n a parte de mucha amabilidad.</td>
</tr><tr>

<td>90958671202</td><td>07/06/2023</td><td>15:21:02</td><td>21893</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:35:28</td><td>20:03:31</td><td>019003374ea
6865d</td><td>56958671202</td><td>CC</td><td>76659084-5</td><td>1682</
td><td>8973404</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV8TE</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Internet_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56958671202</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IHnGgVRBwznQeSbXhBB81g-pc5zcJtty-zYBDUCW9is</td><td>Me fue muy bien estoy
esperando para ma&#241;ana que tiene que llegarme el chip.</td>
</tr><tr>

<td>90979247181</td><td>07/06/2023</td><td>12:57:50</td><td>20239</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>12:29:02</td><td>12:44:08</td><td>01920356c83
7ffdc</td><td>56979247181</td><td>CC</td><td>48189464-6</td><td>860</
td><td>7735899</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008R8B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56979247181</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EE7BGrWb8KjKtyoTYiMfCPZeMQppDAsa1GX_J_zJcBw</td><td>Excelente atenci&#243;n, muy
buena, felicitaciones a la ejecutiva, gracias. Fin. Gracias chao.</td>
</tr><tr>

<td>90994383242</td><td>07/06/2023</td><td>12:30:32</td><td>19938</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:44:47</td><td>16:56:08</td><td>01920356c83
83600</td><td>56994383242</td><td>SS</td><td>76178484-6</td><td>680</
td><td>7738564</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0098NQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56994383242</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>2</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90932334405</td><td>07/06/2023</td><td>14:20:11</td><td>21185</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:50:14</td><td>15:08:22</td><td>01920356c83
81e75</td><td>56932334405</td><td>SS</td><td>75230965-5</td><td>1087</
td><td>7738243</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0092S9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56932334405</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=LxZ07f4Tj2EDyRfqT1MmCj8VZrNsucOdaSz8KTPVZA0</td><td>Aun estoy esperando una
rebaja de cobro y la verdad que todav&#237;a no se hace en mi tel&#233;fono por eso
no pude calificar con 1.</td>
</tr><tr>

<td>90958976671</td><td>07/06/2023</td><td>11:43:57</td><td>19416</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>12:57:46</td><td>13:23:56</td><td>01920356c83
80617</td><td>56958976671</td><td>CC</td><td>72759561-9</td><td>1569</
td><td>7741672</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008SQ4</td><td>Plata</
td><td>569000</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56958976671</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=8WN0yEk-JYJTplD8L9w9AuG1SbcQ0DrPrPSloRYfgp4</td><td>No responde</td>
</tr><tr>

<td>90958979309</td><td>07/06/2023</td><td>15:43:18</td><td>22127</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>13:21:02</td><td>13:28:07</td><td>01920356c83
80b1a</td><td>56958979309</td><td>SS</td><td>9799443-9</td><td>424</
td><td>7737988</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008U23</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56958979309</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LVZ3aB1VOjKyzYJ989NYv77JoeANjHrdsudsoieYciw</td><td>No responde</td>
</tr><tr>

<td>90959127369</td><td>07/06/2023</td><td>12:24:19</td><td>19856</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:32:44</td><td>14:55:40</td><td>01920356c83
81ac8</td><td>56959127369</td><td>SS</td><td>75908187-0</td><td>1350</
td><td>7745856</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0091V1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56959127369</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1u_qOQLIdleRsRosAoyKgwrfgR9K6VIkYCc094TydME</td><td>Solucione satisfactoriamente
los requisitos que solicite.</td>
</tr><tr>

<td>90979685258</td><td>07/06/2023</td><td>13:10:08</td><td>20392</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>12:03:31</td><td>12:13:09</td><td>01920356c83
7f9f3</td><td>56979685258</td><td>SS</td><td>74833728-8</td><td>577</
td><td>7745440</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008PP5</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Renuncia</td><td>renuncias</td><td>3</td><td>IVR_105</
td><td>56979685258</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>3</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90979940675</td><td>07/06/2023</td><td>13:52:05</td><td>20873</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>07:47:29</td><td>07:49:32</td><td>01920356c83
7d3af</td><td>56979940675</td><td>CC</td><td>75828782-3</td><td>122</
td><td>7742943</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008G7M</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_N</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero colocar un
reclamo</td><td>3</td><td>IVR_105</td><td>56979940675</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=QIQ_mtJTCeHjN50oH0Hu1H-9ydPRlLvO-GryFZC43UY</td><td>Mala muy mala mucho tiempo de
espera.</td>
</tr><tr>

<td>90979778959</td><td>07/06/2023</td><td>10:48:26</td><td>18805</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:09:28</td><td>15:18:23</td><td>01920356c83
8225c</td><td>56979778959</td><td>CC</td><td>73317931-7</td><td>534</
td><td>7749876</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0093RC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56979778959</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90961223076</td><td>07/06/2023</td><td>11:20:42</td><td>19158</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:37:12</td><td>16:02:43</td><td>019003374ea
6549b</td><td>56961223076</td><td>CC</td><td>72794165-7</td><td>1506</
td><td>8984610</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUSI9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56961223076</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>4</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90994851421</td><td>07/06/2023</td><td>15:37:50</td><td>22057</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>17:41:35</td><td>17:46:46</td><td>019003374ea
67098</td><td>56994851421</td><td>CC</td><td>70002183-1</td><td>310</
td><td>8973131</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV3HI</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_usuario_enojado</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56994851421</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90933873734</td><td>07/06/2023</td><td>15:11:33</td><td>21778</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:28:42</td><td>15:41:36</td><td>01920356c83
8264a</td><td>56933873734</td><td>CC</td><td>74930100-7</td><td>773</
td><td>7736398</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0094QO</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56933873734</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=zhihN75qqLUYX-fgRN1KsoP_dOvfFumg-s3R91plp3U</td><td>No
responde</td>
</tr><tr>

<td>90933893426</td><td>07/06/2023</td><td>12:36:30</td><td>20013</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>17:12:56</td><td>17:20:35</td><td>019003374ea
669e9</td><td>56933893426</td><td>SS</td><td>41772383-8</td><td>458</
td><td>8984894</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV1S8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56933893426</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zapZvycB7k6CTTVQ7LGNP9yUV-K8n3qkSU_uMbdvPEk</td><td>No responde</td>
</tr><tr>

<td>90961928110</td><td>07/06/2023</td><td>10:36:53</td><td>18686</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>10:52:50</td><td>11:03:42</td><td>019003374ea
613bd</td><td>56961928110</td><td>CC</td><td>76296007-9</td><td>647</
td><td>8969438</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUCCF</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Postventa_Consulta_Definicion</td><td>que tengo una suscripci??n que
nunca la hice me la est??s cargando la boleta de
entel</td><td>3</td><td>IVR_105</td><td>56961928110</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90982013941</td><td>07/06/2023</td><td>14:27:31</td><td>21276</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:23:06</td><td>14:29:50</td><td>01920356c83
818b6</td><td>56982013941</td><td>CC</td><td>9617346-6</td><td>371</
td><td>7741928</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0091EG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56982013941</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=iYgaNO_KsdE8U8Qizhj1i6SvcC3MKNCTWco0ji7H-_M</td><td>Muy
amable y paciente.</td>
</tr><tr>

<td>90982048318</td><td>07/06/2023</td><td>10:04:18</td><td>18314</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:58:21</td><td>17:03:15</td><td>01920356c83
838b8</td><td>56982048318</td><td>CC</td><td>71021007-1</td><td>238</
td><td>7746274</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0099DH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Seguro_Consulta_Siniestro</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56982048318</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9KEDz-AWXRSLF05dpAGSWLKyxc5biqIRrXDMqKWtY8A</td><td>Quede muy satisfecha en las
contestaciones que me dio el joven y me explico as&#237; que estoy muy contenta, me
encanta Entel.</td>
</tr><tr>

<td>90981858089</td><td>07/06/2023</td><td>12:35:23</td><td>19997</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:36:06</td><td>15:38:40</td><td>019003374ea
65457</td><td>56981858089</td><td>CC</td><td>75149307-K</td><td>153</
td><td>8970379</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUSG6</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>no me baja y reci??n se??al y no s?? qu??
pas??</td><td>3</td><td>IVR_105</td><td>56981858089</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1qwQ5YD2nRiAIdIQP3s0oK31pUbRQVy_u_uuxom-jsA</td><td>Bien bien, ni un drama me
atendieron impecable.</td>
</tr><tr>

<td>90995931066</td><td>07/06/2023</td><td>16:03:50</td><td>22341</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>11:51:26</td><td>12:09:37</td><td>01920356c83
7f737</td><td>56995931066</td><td>CC</td><td>75167912-2</td><td>1071</
td><td>7745402</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008P3B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56995931066</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90934229527</td><td>07/06/2023</td><td>10:01:23</td><td>18281</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:10:57</td><td>16:22:10</td><td>019003374ea
65c3a</td><td>56934229527</td><td>CC</td><td>47112819-8</td><td>595</
td><td>8984710</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUUF3</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56934229527</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1qOFG7Qj3MDlZ8doLMtoJ9anSm11nPtkNZf8Oe6FeAs</td><td>No responde</td>
</tr><tr>

<td>90934332799</td><td>07/06/2023</td><td>11:17:23</td><td>19111</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:50:34</td><td>15:04:53</td><td>019003374ea
64a9a</td><td>56934332799</td><td>CC</td><td>48141053-3</td><td>858</
td><td>8977285</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUQ2B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56934332799</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90982115054</td><td>07/06/2023</td><td>14:19:57</td><td>21184</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:52:02</td><td>16:57:14</td><td>019003374ea
66522</td><td>56982115054</td><td>CC</td><td>75742111-9</td><td>312</
td><td>8972988</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV0M4</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56982115054</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-
gcUcMiH1C2mMjimUYSE4vPhLVfofiV1gWBj6wC7JUk</td><td>No pude... mi problema, que lo
vengo teniendo hace un par de meses con la app de Entel no puedo pagar mi cuenta
mediante la app y ayer el ejecutivo me dice que le parece muy raro porque es primea
vez que le sale un reclamo de esto as&#237; que nada que hacer.</td>
</tr><tr>

<td>90982235513</td><td>07/06/2023</td><td>11:57:56</td><td>19559</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:47:18</td><td>16:00:45</td><td>019003374ea
656e1</td><td>56982235513</td><td>CC</td><td>74885147-K</td><td>798</
td><td>8970415</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUT4F</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56982235513</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>2</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GHDGfLXGgdQCcsLUrJKZR3R1x2-DOHavSf8087kjapc</td><td>No responde</td>
</tr><tr>

<td>90962942761</td><td>07/06/2023</td><td>14:27:51</td><td>21279</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>13:12:06</td><td>13:19:59</td><td>01920356c83
80928</td><td>56962942761</td><td>SS</td><td>73641618-2</td><td>472</
td><td>7745629</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008TIK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56962942761</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=zc-oaZp9-9mWueK7t2SGJV5v3cqwuIgoUyhKpX2iWhw</td><td>Lo
que no me encuentro satisfecha es porque me ofrecieron cambiarme a este plan Entel
y yo me cambie con una condici&#243;n que se supon&#237;a que me iban a dar un
tel&#233;fono porque mi tel&#233;fono esta malo, ya he llamado 3 veces y me anotan
y todo y no me dan ninguna soluci&#243;n, me llego el chip y no me llego el
tel&#233;fono y ya he llamado 3 veces y me hacen esperar 5 d&#237;as m&#225;s,
despu&#233;s vuelvo a llamar 5 d&#237;as mas y vuelvo a llamar y 5 d&#237;as
m&#225;s y no me est&#225;n dando soluci&#243;n, estoy pensando seriamente en
cambiarme porque yo lo que quer&#237;a no me lo...</td>
</tr><tr>

<td>90962447238</td><td>07/06/2023</td><td>11:58:08</td><td>19563</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>09:51:06</td><td>09:54:32</td><td>019003374ea
606f9</td><td>56962447238</td><td>CC</td><td>70327819-1</td><td>156</
td><td>8978675</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU96G</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56962447238</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>2</td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90934505623</td><td>07/06/2023</td><td>13:34:25</td><td>20658</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>18:10:37</td><td>18:19:00</td><td>019003374ea
6767d</td><td>56934505623</td><td>SS</td><td>74928901-5</td><td>502</
td><td>8985056</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV50K</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56934505623</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=L-
UD51ugD939YmUKkH3aY67TTuNzfqETgUi517dWjUk</td><td>No responde</td>
</tr><tr>

<td>90982587161</td><td>07/06/2023</td><td>16:03:46</td><td>22339</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>22:16:28</td><td>22:23:17</td><td>01920356c83
868fa</td><td>56982587161</td><td>SS</td><td>75021667-6</td><td>408</
td><td>7740928</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009LCE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56982587161</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Yx2nLNgpj5hup_96jhL3_m7_GtBI-2TywdhfevdJF3k</td><td>El ejecutivo fue sumamente
amable, se mostr&#243;, en verdad ten&#237;a manejo del tema cosa que no me
hab&#237;a tocado antes me guio bastante bien por el proceso y lo resolvimos en
cuesti&#243;n de minutos.</td>
</tr><tr>

<td>90996707318</td><td>07/06/2023</td><td>13:39:39</td><td>20720</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:42:28</td><td>14:50:28</td><td>019003374ea
648c6</td><td>56996707318</td><td>CC</td><td>77079269-K</td><td>480</
td><td>8979670</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUPJN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56996707318</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gvQuAyuxqxmKDAmjuJ5SJjVwc50pla4LO7WVFMuodFQ</td><td>No responde</td>
</tr><tr>

<td>90938793813</td><td>07/06/2023</td><td>13:00:32</td><td>20271</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:33:53</td><td>14:43:11</td><td>01920356c83
81afd</td><td>56938793813</td><td>CC</td><td>42609744-3</td><td>545</
td><td>7738200</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00920M</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56938793813</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>3</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90938749029</td><td>07/06/2023</td><td>14:22:41</td><td>21217</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>13:48:11</td><td>13:54:46</td><td>019003374ea
63ca2</td><td>56938749029</td><td>CC</td><td>9799443-9</td><td>350</
td><td>8984251</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUMIT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56938749029</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xRp1LfRN07CbkVhctJNP5uDQE70heCRsODlkOX8j0YU</td><td>No responde</td>
</tr><tr>

<td>90937462788</td><td>07/06/2023</td><td>12:42:43</td><td>20087</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>20:28:46</td><td>21:01:24</td><td>019003374ea
68eba</td><td>56937462788</td><td>CC</td><td>74915384-9</td><td>1957</
td><td>8982929</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVB03</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Mi_Numero_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56937462788</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ybCZ_3cYkfSqf5JW9Ijjz5SL30HO4sVBhJRCm_FUwMA</td><td>Si sali&#243; bien la
consulta era por una l&#237;nea nada mas, esta todo bien.</td>
</tr><tr>

<td>90936858812</td><td>07/06/2023</td><td>10:02:12</td><td>18289</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>22:31:24</td><td>22:44:51</td><td>019003374ea
69ac8</td><td>56936858812</td><td>SS</td><td>73964168-3</td><td>806</
td><td>8980688</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVE0A</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56936858812</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=u-
Y3rv883boQ3jCuIYCK8-ZzlWIEU7e9eTzLWuySAqg</td><td>La rapidez de la
atenci&#243;n.</td>
</tr><tr>

<td>90997281939</td><td>07/06/2023</td><td>12:35:16</td><td>19995</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>08:18:15</td><td>08:26:43</td><td>01920356c83
7d4b3</td><td>56997281939</td><td>CC</td><td>48765706-9</td><td>508</
td><td>7748782</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008GFP</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>problemas con la
se??al</td><td>3</td><td>IVR_105</td><td>56997281939</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90997165001</td><td>07/06/2023</td><td>11:58:24</td><td>19567</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>12:59:01</td><td>13:18:01</td><td>019003374ea
630b3</td><td>56997165001</td><td>SS</td><td>75167912-2</td><td>1139</
td><td>8972207</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUJJL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56997165001</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7XPIdvxOR5oI1YKGg9c5AZ0DszBOtl2vaf5xGa_GFko</td><td>Me solucionaron el problema y
que si por favor ya no puedo estar leseando todos los meses por el YouTube premium
as&#237; que por favor como quedo eliminado quedo sacado y todo lo dem&#225;s por
favor que no vuelva a salir en la boleta, gracias.</td>
</tr><tr>

<td>90982949448</td><td>07/06/2023</td><td>10:20:30</td><td>18514</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>10:35:28</td><td>10:49:42</td><td>01920356c83
7e719</td><td>56982949448</td><td>CC</td><td>72994349-5</td><td>853</
td><td>7739352</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008L2M</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56982949448</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=xpNoWRWtEiJB-
YJJVZMkknkD1BisKAlJhcSc0C3ReWc</td><td>La se&#241;orita tuvo una muy buena
disposici&#243;n y me resolvieron el problema.</td>
</tr><tr>

<td>90982856568</td><td>07/06/2023</td><td>14:19:39</td><td>21180</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:52:39</td><td>15:58:37</td><td>01920356c83
82b28</td><td>56982856568</td><td>CC</td><td>76292684-9</td><td>307</
td><td>7736459</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00961F</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56982856568</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XmsGmV5PYYJ7YPYrwJ5iRTRKui_HKFNQqgfAfiRdsD8</td><td>El chico que me atendi&#243;
era muy atento me dio respuesta a todas las preguntas que le hice y lo
resolvi&#243; super r&#225;pido, super r&#225;pido muy buena atenci&#243;n.</td>
</tr><tr>

<td>90997778998</td><td>07/06/2023</td><td>12:25:22</td><td>19871</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>21:55:48</td><td>22:14:54</td><td>01920356c83
86744</td><td>56997778998</td><td>CC</td><td>72489120-9</td><td>1146</
td><td>7739025</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009KUP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56997778998</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90940637578</td><td>07/06/2023</td><td>10:08:14</td><td>18367</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>10:14:16</td><td>10:21:33</td><td>019003374ea
60b47</td><td>56940637578</td><td>CC</td><td>70001364-2</td><td>436</
td><td>8983455</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUA8S</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56940637578</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=bl4PnKTSReZKGC-aE9vjd8dqFOI7edWUzX2WqT7hbS4</
td><td>S&#250;per amable la se&#241;orita, nada que decir.</td>
</tr><tr>

<td>90983946579</td><td>07/06/2023</td><td>13:44:32</td><td>20780</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:03:47</td><td>15:11:34</td><td>01920356c83
8213a</td><td>56983946579</td><td>SS</td><td>71523154-9</td><td>438</
td><td>7736326</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0093IB</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56983946579</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90965970570</td><td>07/06/2023</td><td>12:36:23</td><td>20010</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>17:08:12</td><td>17:20:47</td><td>01920356c83
83ac1</td><td>56965970570</td><td>CC</td><td>41166602-6</td><td>754</
td><td>7740450</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0099TN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56965970570</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zuOt2_oK00RHYVNOZ9BQ6tWGsvXyE0CDmSa6qeCSnRk</td><td>Fue muy amable y se demoro
poco.</td>
</tr><tr>

<td>90966117729</td><td>07/06/2023</td><td>10:08:06</td><td>18364</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:01:53</td><td>19:10:20</td><td>01920356c83
8505a</td><td>56966117729</td><td>CC</td><td>41453069-9</td><td>506</
td><td>7746538</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009F9I</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56966117729</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Gg4IrfsQCYe-9sGnAzvZD2GkCY1uYke80-p3SmTWbhA</td><td>Muy
buena la atenci&#243;n gracias, muy buena por el se&#241;or que me atendi&#243;.
</td>
</tr><tr>

<td>90998209279</td><td>07/06/2023</td><td>10:47:30</td><td>18791</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:51:37</td><td>17:09:18</td><td>019003374ea
6650d</td><td>56998209279</td><td>CC</td><td>77056813-7</td><td>1060</
td><td>8972984</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV0LF</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56998209279</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=KHCkqB-
UiAK_iIIVEOiJI-cbgwwqvOxSnK2lAS42f8U</td><td>La ni&#241;a un 7 me respondi&#243;
super bien todo bien pero todav&#237;a no me llega la se&#241;al eso es lo que pasa
tengo solamente para llamar y me puedo meter a WhatsApp pero lo dem&#225;s nada no
me puedo meter, no puedo navegar nada, as&#237; que en ese sentido estoy
desconforme pero la atenci&#243;n un 7.</td>
</tr><tr>

<td>90966502178</td><td>07/06/2023</td><td>12:24:46</td><td>19862</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>12:13:51</td><td>12:18:53</td><td>019003374ea
626a2</td><td>56966502178</td><td>CC</td><td>47587220-7</td><td>301</
td><td>8974396</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUH38</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56966502178</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=uXt0MUu75Ohlqt212M1sq1gCE-q4er_Kx3Hjfy9a20I</td><td>La amabilidad y rapidez.</td>
</tr><tr>

<td>90998169227</td><td>07/06/2023</td><td>15:20:45</td><td>21888</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:14:30</td><td>16:21:26</td><td>019003374ea
65cf3</td><td>56998169227</td><td>PP</td><td>74545280-9</td><td>323</
td><td>8970505</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUUKP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56998169227</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90998110201</td><td>07/06/2023</td><td>10:47:59</td><td>18798</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:19:36</td><td>14:26:58</td><td>01920356c83
817ed</td><td>56998110201</td><td>CC</td><td>42609744-3</td><td>441</
td><td>7749714</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009187</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56998110201</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90984186349</td><td>07/06/2023</td><td>10:07:35</td><td>18358</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:31:57</td><td>16:44:08</td><td>01920356c83
8334a</td><td>56984186349</td><td>CC</td><td>75924612-8</td><td>702</
td><td>7750112</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009827</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56984186349</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=R_vTgZkQB8HJsEb_WtTMNgRKSyvN32AZGtVUgld0hOI</td><td>No responde</td>
</tr><tr>

<td>90984426656</td><td>07/06/2023</td><td>10:01:08</td><td>18278</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>10:33:23</td><td>10:43:55</td><td>01920356c83
7e698</td><td>56984426656</td><td>CC</td><td>72397462-3</td><td>630</
td><td>7741249</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008KUM</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Solicitud_Via_WhatsApp</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56984426656</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=T2ZT8-
gF9I6gdYCTqNPCwa751xlFzmEZYdU8nvHdsdA</td><td>No responde</td>
</tr><tr>

<td>90998577036</td><td>07/06/2023</td><td>12:27:24</td><td>19896</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>08:04:25</td><td>08:23:33</td><td>019003374ea
5fc3d</td><td>56998577036</td><td>SS</td><td>78013865-3</td><td>1147</
td><td>8980883</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU6GL</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56998577036</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=eBm9xeq-0yMoc4KUkTbIO5aZP2W5HAKbvADz4SymjXk</td><td>Lo &#250;nico que les puedo
decir que es que la ni&#241;a me atendi&#243; bien ojala que lo que me dijo ella se
cumpla dentro de 5 d&#237;as, eso, me est&#225;n cobrando una boleta de algo que me
ofrecieron de un servicio donde no me iban a cobrar en 6 meses as&#237; que me
cobraron 32400 y fracci&#243;n as&#237; que esperemos una buena respuesta,
eso.</td>
</tr><tr>
<td>90967094766</td><td>07/06/2023</td><td>11:05:59</td><td>18999</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>17:18:04</td><td>17:52:03</td><td>01920356c83
83cd9</td><td>56967094766</td><td>CC</td><td>46018304-9</td><td>2038</
td><td>7744394</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009AEF</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Solicitud_Via_WhatsApp</td><td>Quiero saber mi boleta de m??
plan por favor</td><td>3</td><td>IVR_105</td><td>56967094766</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=PMOfk777lTP9wKOs4-fbVxfI_xbxDpUxO6YFj4GZRGs</td><td>No responde</td>
</tr><tr>

<td>90967958514</td><td>07/06/2023</td><td>15:05:11</td><td>21698</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>17:22:27</td><td>17:29:45</td><td>019003374ea
66c10</td><td>56967958514</td><td>CC</td><td>75219608-7</td><td>437</
td><td>8970752</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV2DD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56967958514</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90967774200</td><td>07/06/2023</td><td>13:51:36</td><td>20867</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:32:02</td><td>15:40:38</td><td>01920356c83
82706</td><td>56967774200</td><td>CC</td><td>76296007-9</td><td>515</
td><td>7742116</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00950K</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>podr??amos un
reclamo</td><td>3</td><td>IVR_105</td><td>56967774200</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90985536396</td><td>07/06/2023</td><td>13:10:50</td><td>20401</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>08:27:28</td><td>08:37:30</td><td>01920356c83
7d532</td><td>56985536396</td><td>CC</td><td>74833728-8</td><td>601</
td><td>7748789</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008GJO</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>Buenos d??as se??orita Claudia
estoy llamando yo porque realmente Hace mucho tiempo que yo estoy con la se??al p??
sima en el
tel??fono</td><td>3</td><td>IVR_105</td><td>56985536396</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90985758661</td><td>07/06/2023</td><td>10:07:54</td><td>18360</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:21:54</td><td>16:40:28</td><td>019003374ea
65e96</td><td>56985758661</td><td>CC</td><td>47112819-8</td><td>1087</
td><td>8972882</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUV1R</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56985758661</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=rjdGdZYu7Nzz6KPKBW0gX4GEJiAMnj0JwJJwTj4xA5Q</td><td>La atenci&#243;n fue buena,
no pudo dar la soluci&#243;n final tengo que esperar y...pero la atenci&#243;n fue
buena.</td>
</tr><tr>

<td>90984786456</td><td>07/06/2023</td><td>10:50:03</td><td>18826</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>20:22:51</td><td>20:37:48</td><td>019003374ea
68df4</td><td>56984786456</td><td>CC</td><td>70006050-0</td><td>859</
td><td>8971118</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVAPU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56984786456</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90942803201</td><td>07/06/2023</td><td>11:06:16</td><td>19004</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>18:37:29</td><td>18:49:46</td><td>01920356c83
84c0b</td><td>56942803201</td><td>undefined</td><td>75095168-6</td><td>726</
td><td>7738791</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009E7G</
td><td>undefined</td><td>564190</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>5</td><td>IVR_FONOCOMPRA</
td><td>&nbsp;</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=A-tJjjFtOrZtSXnmRLL83G3kBZdaTnRv536uCU0eNiY</td><td>Realmente uno consulta, hace
una consulta pensando que le van a solucionar el problema en este caso es porque
hice una compra todav&#237;a no llega, tenia que llegar el lunes no ha llegado
as&#237; que no me han solucionado mi problema as&#237; que tengo que volver a
llamar, me gustar&#237;a, estoy muchos a&#241;os con ustedes con Entel, una empresa
grande y nunca me hab&#237;a pasado esto, realmente estoy muy molesta estoy muy
decepcionada de Entel a lo mejor me voy a cambiar a otra empresa gracias.</td>
</tr><tr>

<td>90944005533</td><td>07/06/2023</td><td>14:26:44</td><td>21266</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>16:25:42</td><td>16:32:47</td><td>01920356c83
831eb</td><td>56944005533</td><td>CC</td><td>72900915-6</td><td>424</
td><td>7750095</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0097N8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56944005533</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Tr0vQobgS_2-Zia55iycu01oJr5b3P34OTUFt8q-c04</td><td>Fue
muy satisfactoria porque la persona que me atendi&#243;, atendi&#243; muy bien fue
muy amable hablaba claro y me explic&#243; todo lo que necesitaba hacer ahora igual
tengo un tema con eso porque todav&#237;a tengo pendiente algunas cosas.</td>
</tr><tr>

<td>90942879883</td><td>07/06/2023</td><td>15:35:10</td><td>22030</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>11:26:31</td><td>11:31:24</td><td>019003374ea
61b34</td><td>56942879883</td><td>CC</td><td>70002183-1</td><td>292</
td><td>8978966</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUE81</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Seguro_Consulta_Prima</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56942879883</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_eY6A22T5ZhvJdCfvQzJHCNzVCzmhbRFKHXGXnunYRo</td><td>No responde</td>
</tr><tr>

<td>90944024546</td><td>07/06/2023</td><td>14:20:26</td><td>21190</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:36:48</td><td>19:48:23</td><td>01920356c83
8565e</td><td>56944024546</td><td>SS</td><td>76258516-2</td><td>694</
td><td>7746602</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009GNT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56944024546</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>3</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ikwwYU7xJhA_D-9dlRgXp9JvokJqGxgU6OwvXs8swF8</td><td>No responde</td>
</tr><tr>

<td>90969032928</td><td>07/06/2023</td><td>15:37:59</td><td>22060</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>21:14:06</td><td>21:20:16</td><td>019003374ea
6944a</td><td>56969032928</td><td>CC</td><td>75172722-4</td><td>369</
td><td>8985408</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVCCE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56969032928</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=fPoDsUvaZmbPzrzircWHLnAalFwNq3dglt-kWfx3Xxo</td><td>Fue muy malo.</td>
</tr><tr>

<td>90946845044</td><td>07/06/2023</td><td>13:35:38</td><td>20672</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>13:05:41</td><td>13:20:06</td><td>01920356c83
807ac</td><td>56946845044</td><td>CC</td><td>41513914-4</td><td>864</
td><td>7745609</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008T6P</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56946845044</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90946590038</td><td>07/06/2023</td><td>15:06:25</td><td>21715</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:15:24</td><td>15:27:49</td><td>01920356c83
82399</td><td>56946590038</td><td>SS</td><td>44563814-5</td><td>745</
td><td>7744029</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009459</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56946590038</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QqSDI5U1l4VLmn8sSGa8HcUlSn238p5YXScQmxGkNto</td><td>No responde</td>
</tr><tr>

<td>90988355682</td><td>07/06/2023</td><td>10:20:31</td><td>18517</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>10:35:32</td><td>10:50:14</td><td>01920356c83
7e71f</td><td>56988355682</td><td>SS</td><td>73641563-1</td><td>881</
td><td>7735594</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008L2S</
td><td>Diamante</td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56988355682</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_kLuMGMCw5bFEmgzVugRQzPZYdf2arfITkaui-V68YU</td><td>El ejecutivo fue muy amable y
quedo en solucionar mi problema pero todav&#237;a es para hoy.</td>
</tr><tr>

<td>90975269583</td><td>07/06/2023</td><td>10:52:09</td><td>18852</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>11:32:51</td><td>11:45:02</td><td>019003374ea
61cc9</td><td>56975269583</td><td>CC</td><td>71489769-1</td><td>731</
td><td>8978988</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUEKL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56975269583</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90989025421</td><td>07/06/2023</td><td>15:43:02</td><td>22125</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>17:45:32</td><td>17:51:27</td><td>01920356c83
84280</td><td>56989025421</td><td>SS</td><td>41477660-4</td><td>354</
td><td>7742529</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009BRI</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56976257708</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HaBhEZDR2Sr3dGq8BX4DAzyReTBseccFKfI5pdL3umA</td><td>No responde</td>
</tr><tr>

<td>90989740088</td><td>07/06/2023</td><td>12:56:35</td><td>20224</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>12:41:48</td><td>12:43:01</td><td>01920356c83
802b0</td><td>56989740088</td><td>CC</td><td>75704634-2</td><td>72</
td><td>7749400</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008RUV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56989740088</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90974060842</td><td>07/06/2023</td><td>11:04:12</td><td>18976</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>22:38:32</td><td>23:09:01</td><td>01920356c83
86a7f</td><td>56974060842</td><td>SS</td><td>47629149-6</td><td>1828</
td><td>7737210</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009LOJ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56974060842</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=rKf4eMrO9DunEsyi9lVGF99HTBNCo_QPo1jWJu8zTcc</
td><td>Bueno solamente puedo decir que me atendieron bien con respeto pero no se
cumpli&#243; a cabalidad lo que yo necesitaba.</td>
</tr><tr>

<td>90974131140</td><td>07/06/2023</td><td>12:36:15</td><td>20009</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>11:34:55</td><td>12:05:06</td><td>01920356c83
7f398</td><td>56974131140</td><td>CC</td><td>74814722-5</td><td>1726</
td><td>7739548</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008O6D</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>no no Yo quiero
problema</td><td>3</td><td>IVR_CC</td><td>56974131140</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=gZi4Hzdjk9v4yAJQiG-o5cOKLI4m2IJ_rKyQD2sEUz4</td><td>No
se me ha resuelto el problema.</td>
</tr><tr>

<td>90974437814</td><td>07/06/2023</td><td>13:00:36</td><td>20273</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>10:42:18</td><td>11:03:50</td><td>019003374ea
61164</td><td>56974437814</td><td>SS</td><td>44563814-5</td><td>1291</
td><td>8974099</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUBPO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56974437814</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vXBKA3EyrZUUQCjv5hYerjwkT5ldtMKdxLp5enLvlu0</td><td>No responde</td>
</tr><tr>

<td>90990727673</td><td>07/06/2023</td><td>12:03:11</td><td>19627</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>11:54:32</td><td>11:58:31</td><td>019003374ea
621f2</td><td>56990727673</td><td>CC</td><td>74541232-7</td><td>158</
td><td>8986177</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUFTT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56990727673</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1GFk5lGonEgMZBWnLEtV0YW6IYqrFSSdjF7eU6-B9xs</td><td>Porque fue muy amable,
gracias.</td>
</tr><tr>

<td>90990172926</td><td>07/06/2023</td><td>15:36:48</td><td>22049</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>09:49:50</td><td>09:52:26</td><td>01920356c83
7de64</td><td>56990172926</td><td>CC</td><td>71746439-7</td><td>100</
td><td>7739223</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008IT3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56990172926</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=AutXnnni7afGncTQgOu8ejeqsw-RSak1yoIOcuf5VIs</td><td>No fue solucionado mi
problema porque yo quiero bajar mi plan porque en estos momentos estoy sin trabajo
y estoy enferma y el joven no me dio ninguna facilidad para hacerlo, por eso estoy
desconforme, gracias.</td>
</tr><tr>

<td>90990327806</td><td>07/06/2023</td><td>12:24:06</td><td>19855</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>11:26:37</td><td>11:33:20</td><td>01920356c83
7f1a3</td><td>56990327806</td><td>CC</td><td>75704634-2</td><td>402</
td><td>7749190</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008NMQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56990327806</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mP3khTe03cq_iXB8PLywUzSkp4tAnGIOF5gz4MQIWF4</td><td>Me encuentro muy satisfecha,
la se&#241;orita que me atendi&#243; demasiado amable ojal&#225; hubiera m&#225;s
personas como ella porque me soluciono el problema y me ayudo bastante.</td>
</tr><tr>
<td>90975339688</td><td>07/06/2023</td><td>11:48:54</td><td>19479</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>12:53:56</td><td>13:04:45</td><td>019003374ea
62f9c</td><td>56975339688</td><td>SS</td><td>74579430-0</td><td>648</
td><td>8984031</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUJAU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56975339688</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sZSxQLPSozZyLx4VZ3plCEARfdW-IyHiN6CPfpuicYM</td><td>Muy buena la atenci&#243;n de
la persona, un 7 realmente.</td>
</tr><tr>

<td>90976049205</td><td>07/06/2023</td><td>14:22:08</td><td>21208</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>11:50:08</td><td>11:58:30</td><td>01920356c83
7f6e7</td><td>56976049205</td><td>SS</td><td>77079269-K</td><td>500</
td><td>7739589</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008P0R</
td><td>Diamante</td><td>563490</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56976049205</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=oRwjxKhfihPaXDBSZnU7T3TsL1dpg-W9q8BImHhD5XA</td><td>No, no me encuentro
satisfecha con lo que hicieron porque encuentro que es demasiado lo que nosotros
estamos pagando por la boleta, casi 90 mil pesos y no deber&#237;a de ser porque
solamente deber&#237;a salirme Netflix los tel&#233;fonos y los tel&#233;fonos yo
cuando contrate los 4 planes esos eran a 25 mil pesos un plan unido cada uno y
ahora estamos pagando casi 70 en los puros planes as&#237; que si ustedes no me
solucionan el problema yo me cambio de compa&#241;&#237;a, gracias.</td>
</tr><tr>

<td>90975835155</td><td>07/06/2023</td><td>11:23:22</td><td>19189</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>18:39:01</td><td>18:42:11</td><td>01920356c83
84c59</td><td>56975835155</td><td>CC</td><td>41772383-8</td><td>189</
td><td>7746491</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009E9U</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56975835155</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=MNC2GEslR8F5pk_9PUu4QZ4iEEiuq19uKkgG7AQzViQ</td><td>No
responde</td>
</tr><tr>

<td>90976761224</td><td>07/06/2023</td><td>14:27:55</td><td>21282</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>09:26:40</td><td>09:32:01</td><td>01920356c83
7daa8</td><td>56976761224</td><td>CC</td><td>72440347-6</td><td>320</
td><td>7741078</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008HVB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_enojado</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56976761224</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=mTDfGsGsJqj7gmjoc92MXJ47tJFweW-yVZz3lYfUPzI</td><td>No
responde</td>
</tr><tr>

<td>90976768223</td><td>07/06/2023</td><td>11:20:23</td><td>19154</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>19:34:24</td><td>19:42:10</td><td>01920356c83
855ec</td><td>56976768223</td><td>SS</td><td>41199533-K</td><td>465</
td><td>7740756</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009GKF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56976768223</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>5</
td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ClFGA6UPytb6aWZY5JqFYu3l01nw1Qxzb8Nk2UIVfUM</td><td>No quisieron resolver mi plan
porque yo tengo con ustedes 4 l&#237;neas tenia con ustedes 4 l&#237;neas por eso
me cambie y nunca me lo resolvieron el tema de pagar un poco menos, tengo 4
l&#237;neas obviamente no puedo estar pagando una millonada de plata necesitaba un
plan mas barato pero nadie me dio soluci&#243;n as&#237; que lamentablemente tuve
que cambiar de compa&#241;&#237;a muchas gracias.</td>
</tr><tr>

<td>90977045242</td><td>07/06/2023</td><td>10:36:54</td><td>18687</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:39:05</td><td>15:55:42</td><td>019003374ea
65518</td><td>56977045242</td><td>CC</td><td>77665205-9</td><td>996</
td><td>8970391</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUSM6</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56977045242</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90977063878</td><td>07/06/2023</td><td>11:09:58</td><td>19053</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>14:51:56</td><td>14:59:36</td><td>01920356c83
81edc</td><td>56977063878</td><td>CC</td><td>72895873-1</td><td>459</
td><td>7743964</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0092VE</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56977063878</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vQ73K1ikYcpuKf9bNMpGWIv1h5HTXug-EWqMGV5vFGM</td><td>Me devolvieron un cargo que
no correspond&#237;a.</td>
</tr><tr>

<td>90955868564</td><td>07/06/2023</td><td>12:24:32</td><td>19860</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:06:12</td><td>15:07:56</td><td>019003374ea
64df6</td><td>56955868564</td><td>CC</td><td>41477660-4</td><td>103</
td><td>8974981</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUQT6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_SSTT_Consulta_Estado_OT</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56955868564</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DYS5QYlYWST48mphIKE8wliolJz0oUl_BhTe9Fm9pR4</td><td>No responde</td>
</tr><tr>

<td>90976683142</td><td>07/06/2023</td><td>10:20:40</td><td>18518</
td><td>Call Center
M&#243;vil</td><td>06/06/2023</td><td>15:38:04</td><td>15:51:11</td><td>01920356c83
8283c</td><td>56976683142</td><td>SS</td><td>72895873-1</td><td>786</
td><td>7749955</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0095A7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56976683142</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=M7MePKE0-fSWPBnX-
4kqfUh5G1G7rx79qE7dM8fxreA</td><td>No responde</td>
</tr><tr>

<td>90976610439</td><td>08/06/2023</td><td>14:45:40</td><td>25622</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:13:21</td><td>12:30:42</td><td>019003374ea
6c652</td><td>56976610439</td><td>SS</td><td>70001364-2</td><td>1040</
td><td>9002835</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVOSA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56976610439</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=wf03_HAAkD6TtG1vRH1GuKXOuRYUo90iH4xaQZJWWi4</td><td>La
verdad la atenci&#243;n de la persona super buena nada que decir pero lo que es en
si los problemas que tengo que son con se&#241;al, que tengo con equipo m&#225;s
encima un equipo nuevo que le compre a mi esposa ha sido p&#233;sima entonces de
hecho todav&#237;a no nos podemos comunicar bien entre nosotros, la llamada se cae,
entonces no hay una continuidad en las llamadas, mala la se&#241;al y eso, no
sabemos si es problema de tel&#233;fono, del chip al final hemos probado todo y no
se ha solucionado.</td>
</tr><tr>

<td>90954614646</td><td>08/06/2023</td><td>12:03:33</td><td>23769</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>17:31:32</td><td>17:40:45</td><td>019003374ea
706ae</td><td>56954614646</td><td>CC</td><td>74401905-2</td><td>552</
td><td>9017301</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C08V0</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Entel_Hogar_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56954614646</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=ULIF2X-
YNs1XwHWzWW2XDgDkN5u14ieeCrNSO4pBcjc</td><td>No responde</td>
</tr><tr>

<td>90991854031</td><td>08/06/2023</td><td>16:09:23</td><td>26499</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:48:35</td><td>17:04:36</td><td>01920356c83
8c6ed</td><td>56991854031</td><td>CC</td><td>74871643-2</td><td>960</
td><td>7783668</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ACR9</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56991854031</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=tVufv_t_aV8NHgEbG7Pdfsh5yyxnNp2a55G_R0axImU</td><td>Mire fue muy buena la
respuesta &#233;l me dio soluciones que yo hace como 3 meses que estoy llamando y
ning&#250;n ejecutivo me hab&#237;a dado soluci&#243;n as&#237; que fue muy muy
buena la atenci&#243;n del joven y espero, pero no le puedo decir si a caso mi
boleta ya esta facturada a ver si ma&#241;ana paso porque se supon&#237;a que hoy
da me facturaba mi boleta as&#237; que por eso no puedo decir si mi problema se
soluciono o no ,voy a esperar un d&#237;a m&#225;s porque &#233;l me dijo que hoy
d&#237;a pero voy a esperar un d&#237;a mas a ver que me dice, que me sale sino voy
a tener que volver a llamar volver a ver que esta pasando con mi boleta.</td>
</tr><tr>

<td>90992080073</td><td>08/06/2023</td><td>12:45:51</td><td>24262</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:55:43</td><td>14:08:33</td><td>019003374ea
6dbd5</td><td>56992080073</td><td>CC</td><td>77915602-8</td><td>769</
td><td>9014462</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVU88</td><td>Oro
Plus</td><td>563435</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Me est??n cobrando una cuenta que no
es m??a</td><td>3</td><td>600105</td><td>56931898842</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0fl-VmHnbkzAssF6HwEnCMryQnV1NlsiqlcJgMTnEV4</td><td>Bueno me encuentro bastante
satisfecho ya que al parecer la solicitud ha sido bien acogida ya que me encontraba
pagando o sea no pagando, sino me estaban cobrando una deuda que no era m&#237;a,
alguna persona que saco planes con mi nombre y con mi numero de carnet y pudieron
verificar que yo no hab&#237;a firmado ning&#250;n documento y supuestamente la
deuda quedo en cero as&#237; que estoy bastante conforme con la solicitud a
dem&#225;s de que la ejecutiva fue bastante clara y muy cort&#233;s para atender
muchas gracias.</td>
</tr><tr>

<td>90976000368</td><td>08/06/2023</td><td>11:10:16</td><td>23199</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>09:21:25</td><td>09:32:54</td><td>01920356c83
87473</td><td>56976000368</td><td>CC</td><td>74906865-5</td><td>688</
td><td>7773540</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009O82</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56976000368</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>2</td><td>4</td><td>4</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=ztlMuMmK6UcDR9w2RofHhYqk3w8_CcX_5fvsSfKlJzo</td><td>No
responde</td>
</tr><tr>

<td>90976194337</td><td>08/06/2023</td><td>13:22:03</td><td>24670</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>19:42:53</td><td>19:49:02</td><td>01920356c83
8e359</td><td>56976194337</td><td>CC</td><td>75090876-4</td><td>368</
td><td>7787671</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AJUF</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_V_H_Triple_Pack_Consulta</td><td>plan durmiera cuenta
T</td><td>3</td><td>IVR_105</td><td>56976194337</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=TnaBliIqMeTyVnNjTKI7JsDClcJGlny141qwUMEOKug</td><td>Muy satisfecha la
atenci&#243;n, fant&#225;stica, muchas gracias.</td>
</tr><tr>

<td>90976451129</td><td>08/06/2023</td><td>13:19:51</td><td>24643</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>09:54:10</td><td>10:13:42</td><td>019003374ea
6aa58</td><td>56976451129</td><td>CC</td><td>74906865-5</td><td>1172</
td><td>9007029</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVHSL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Telefonia_Fija_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56976451129</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90991568610</td><td>08/06/2023</td><td>15:53:05</td><td>26339</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>18:26:23</td><td>19:02:12</td><td>01920356c83
8d7ca</td><td>56991568610</td><td>CC</td><td>71555346-5</td><td>2148</
td><td>7785719</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AH22</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56991568610</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Dzgkq3MbUxtcjWFiF4RPo3sfDhfVz5EyuphFlLR1hH8</td><td>No responde</td>
</tr><tr>

<td>90990425271</td><td>08/06/2023</td><td>12:56:34</td><td>24360</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>19:45:38</td><td>19:56:23</td><td>01920356c83
8e3b9</td><td>56990425271</td><td>CC</td><td>74735576-2</td><td>644</
td><td>7775055</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AK1F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56990425271</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5FfmzBYgNJechnFNlUINvqXCAsGxxDmWSs7wwUZA7Q4</td><td>No responde</td>
</tr><tr>

<td>90975784490</td><td>08/06/2023</td><td>14:14:03</td><td>25238</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>11:08:12</td><td>11:39:04</td><td>01920356c83
885d2</td><td>56975784490</td><td>CC</td><td>73005271-5</td><td>1851</
td><td>7786373</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009SJ0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_Seguro_Consulta_Cobertura</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56975784490</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90990967737</td><td>08/06/2023</td><td>15:34:54</td><td>26153</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:12:17</td><td>13:38:03</td><td>019003374ea
6d2a1</td><td>56990967737</td><td>CC</td><td>74704605-0</td><td>1527</
td><td>9016533</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVRUN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56990967737</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>2</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QuMWqSmMFo6xE5fmk1wC9_7bhxS3FXjeefX4_JMTLJ0</td><td>La se&#241;ita de call center
no me acuerdo de su nombre fue la &#250;nica que tuvo disposici&#243;n de escuchar
mi problema sucedido para poder hacer la devoluci&#243;n de un accesorio que compre
en Entel ya que mi pap&#225; es el titular pero yo solamente puse mi numero
telef&#243;nico que al final &#233;l es el titular pero yo ocupo este tel&#233;fono
yo ocupo la cuenta mi Entel, ella me pudo escuchar el problema ya que mi pap&#225;
no pago, yo pague con la tarjeta de mi polola esa compra de accesorio, fui a dos
sucursales en la que me dijeron tajantemente no solamente el titular el titular, el
titular y ella muchas gracias la del call center que me pudo escuchar y me busco
soluciones para mi problema el cual...</td>
</tr><tr>

<td>90975811023</td><td>08/06/2023</td><td>16:08:12</td><td>26485</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>11:31:45</td><td>11:39:53</td><td>01920356c83
88a68</td><td>56975811023</td><td>SS</td><td>75181270-1</td><td>487</
td><td>7782801</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009TNL</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56975811023</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=1K9D1SUnVN4WX1sJZgNWFnOOaJK0T33PKbceux3EUlY</td><td>Muy mal la
atenci&#243;n.</td>
</tr><tr>

<td>90953945655</td><td>08/06/2023</td><td>14:57:27</td><td>25728</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>15:40:25</td><td>15:49:30</td><td>019003374ea
6f09a</td><td>56953945655</td><td>CC</td><td>61862749-7</td><td>545</
td><td>9005805</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C03EC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56953945655</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>2</td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90974541221</td><td>08/06/2023</td><td>13:44:13</td><td>24909</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>19:19:16</td><td>19:34:40</td><td>01920356c83
8e01e</td><td>56974541221</td><td>SS</td><td>73696749-9</td><td>923</
td><td>7782147</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AJ4L</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56974541221</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=NHdS6hx9wrqZMfCk-
1j6_RPTTq-mhoVwJb2vyFsTzM0</td><td>Bueno era un problema que tenia mi hermana pero
se lo solucionaron, le devolvieron la l&#237;nea que se la hab&#237;an cortado pero
si tuvo que pagar ella el valor de la boleta siendo que ella igual tenia un saldo a
favor as&#237; que la ni&#241;a hizo la nota de cr&#233;dito y todo ahora vamos a
ver si se gestiona r&#225;pido.</td>
</tr><tr>

<td>90975138738</td><td>08/06/2023</td><td>16:10:07</td><td>26508</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>18:23:49</td><td>18:36:42</td><td>019003374ea
71095</td><td>56975138738</td><td>SS</td><td>8151460-7</td><td>772</
td><td>9019783</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0BE6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56975138738</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DWZcxOfCaaic7qXn16orbF3mc4ll1IwzXLpvlIGzlsk</td><td>Muy did&#225;ctica la
introducci&#243;n de la ejecutiva se merece un ascenso.</td>
</tr><tr>

<td>90974791790</td><td>08/06/2023</td><td>10:34:23</td><td>22796</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:22:08</td><td>16:28:42</td><td>01920356c83
8c1f8</td><td>56974791790</td><td>CC</td><td>4925768-6</td><td>393</
td><td>7778227</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ABJL</td><td>Oro</
td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56974791790</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QPwwkYtslI2pI7cQLk-V-03RRZ5FIxZ82uE_MKqClWA</td><td>Me bajaron el plan, muchas
gracias.</td>
</tr><tr>

<td>90989802677</td><td>08/06/2023</td><td>10:09:45</td><td>22521</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:34:19</td><td>16:36:22</td><td>01920356c83
8c452</td><td>56989802677</td><td>SS</td><td>73382626-6</td><td>86</
td><td>7785466</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AC6E</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56989802677</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=AitpKB_ff4nJ8nWWnThStvTHfPkML3firyc5CsyP1zg</td><td>La verdad es que me quedaron
de llamar para dar una soluci&#243;n, todav&#237;a yo estoy esperando el
llamado.</td>
</tr><tr>

<td>90989513560</td><td>08/06/2023</td><td>13:44:11</td><td>24908</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>11:38:52</td><td>12:04:30</td><td>01920356c83
88bca</td><td>56989513560</td><td>SS</td><td>77226772-K</td><td>1537</
td><td>7773858</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009U2N</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56989513560</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZDpDUkLslzlmSXGealT70LMBP08at-0U9csES-tZcmA</td><td>No responde</td>
</tr><tr>

<td>90952083875</td><td>08/06/2023</td><td>10:48:41</td><td>22948</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>17:55:56</td><td>18:04:05</td><td>01920356c83
8d2be</td><td>56952083875</td><td>CC</td><td>71020542-6</td><td>488</
td><td>7787478</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AFPN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56952083875</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DwsLGXnA6LUoC2juO47LUUOzkP4548pKyI4yg7_eOIw</td><td>No responde</td>
</tr><tr>

<td>90988366127</td><td>08/06/2023</td><td>15:55:31</td><td>26367</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>10:14:52</td><td>10:24:06</td><td>019003374ea
6adc9</td><td>56988366127</td><td>CC</td><td>70408952-K</td><td>552</
td><td>9013744</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVIO6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56988366127</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90949321884</td><td>08/06/2023</td><td>13:35:15</td><td>24797</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>10:18:09</td><td>10:44:38</td><td>01920356c83
87cc6</td><td>56949321884</td><td>CC</td><td>75167912-2</td><td>1589</
td><td>7773651</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009QAK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56949321884</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>2</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90988280694</td><td>08/06/2023</td><td>15:33:47</td><td>26139</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:55:28</td><td>13:01:48</td><td>01920356c83
89af2</td><td>56988280694</td><td>SS</td><td>75429328-4</td><td>377</
td><td>7774095</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A1RT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56988280694</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90973035818</td><td>08/06/2023</td><td>10:28:01</td><td>22751</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>09:18:06</td><td>09:21:57</td><td>019003374ea
6a4e4</td><td>56973035818</td><td>SS</td><td>72794165-7</td><td>230</
td><td>9011436</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVGH1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56973035818</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=0ChUrImHIF3-PyZNrRwF8qnp8I4-cqBV2j3mY2Ecp_8</td><td>La
ni&#241;a tuvo buena disposici&#243;n para atender mi solicitud y fue f&#225;cil
para ella, no siendo f&#225;cil para otras personas cuando he llamado.</td>
</tr><tr>

<td>90973064507</td><td>08/06/2023</td><td>12:18:06</td><td>23956</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:59:39</td><td>17:11:12</td><td>01920356c83
8c8d6</td><td>56973064507</td><td>CC</td><td>72729792-8</td><td>692</
td><td>7781852</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ADAI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56973064507</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ptgaIFA_sT_A1FKOkuR6AXXPj00gM0t0S6jUDHgGoNQ</td><td>Muy buena atenci&#243;n de la
ejecutiva, resolvi&#243; r&#225;pido el caso.</td>
</tr><tr>
<td>90946505696</td><td>08/06/2023</td><td>12:27:30</td><td>24033</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>10:24:19</td><td>10:31:53</td><td>01920356c83
87dde</td><td>56946505696</td><td>CC</td><td>73641563-1</td><td>453</
td><td>7777272</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009QJC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56946505696</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zsLEaFsJXGZRZ_Hcm4Z86N_eMe9opaCzvHuaIzrad4A</td><td>No responde</td>
</tr><tr>

<td>90948163374</td><td>08/06/2023</td><td>13:43:48</td><td>24903</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>15:29:24</td><td>15:31:41</td><td>01920356c83
8b82c</td><td>56948163374</td><td>SS</td><td>75230965-5</td><td>137</
td><td>7779870</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A95D</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56948163374</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>1</
td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=brFMlgqZ9Vg_xbBrmM5lh08l4re5baSdlI9mvJpNCBI</td><td>No puedo hablar bien porque
no estoy conforme muchas gracias.</td>
</tr><tr>

<td>90999889011</td><td>08/06/2023</td><td>10:33:03</td><td>22774</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>10:00:08</td><td>10:06:14</td><td>019003374ea
6ab56</td><td>56999889011</td><td>SS</td><td>76619875-9</td><td>347</
td><td>9002386</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVI4J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56999889011</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=JG3XbF4Ro1YjES11wh3Ibc1BlZQH7b6SvE6iCTJghYg</td><td>Mal, no hay soluci&#243;n po,
hay que esperar, postergaci&#243;n no hay una aclaraci&#243;n al respecto del por
que los valores, el contrato grabado es bastante poco claro por cuanto lo tienen
grabado ustedes, yo lo solicito pero debiese haber el mismo contrato quiz&#225;s
transferido a papel y mand&#225;rmelo por correo mand&#225;rselo a los clientes el
plan era por una cantidad de dinero y van a cobrar otra, lo que el ejecutivo
se&#241;alo no es efectivo no hay claridad si para revertir una
portabilidad...</td>
</tr><tr>

<td>90946305023</td><td>08/06/2023</td><td>10:28:26</td><td>22757</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:53:03</td><td>13:12:07</td><td>019003374ea
6ced8</td><td>56946305023</td><td>SS</td><td>72794165-7</td><td>1134</
td><td>9002973</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVR0F</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56946305023</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=iYFzchkNlYU1WTjT0fr3MG22VJRAGeV-GxbnHbBPWaA</td><td>Muy
buena muy buena, gracias.</td>
</tr><tr>

<td>90999379066</td><td>08/06/2023</td><td>12:56:48</td><td>24361</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:49:41</td><td>16:58:18</td><td>01920356c83
8c721</td><td>56999379066</td><td>CC</td><td>74870564-3</td><td>517</
td><td>7783671</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ACST</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56999379066</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90969161511</td><td>08/06/2023</td><td>12:00:09</td><td>23727</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:07:22</td><td>16:14:15</td><td>01920356c83
8bf3e</td><td>56969161511</td><td>CC</td><td>74053491-2</td><td>374</
td><td>7781710</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AATR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56969161511</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=ktKTZu8y66Y-c-
eUwDpdJA37AAAN_f60nL0r66HAnFo</td><td>No responde</td>
</tr><tr>

<td>90971064807</td><td>08/06/2023</td><td>10:34:04</td><td>22790</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:26:13</td><td>13:37:53</td><td>019003374ea
6d56f</td><td>56971064807</td><td>CC</td><td>72349270-K</td><td>699</
td><td>9009930</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVSL5</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56971064807</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2V9HIZYsIw8l0nbSUaoGvkYfk-n_mE1sPomcbYTGOdg</td><td>No responde</td>
</tr><tr>

<td>90942647906</td><td>08/06/2023</td><td>11:27:29</td><td>23382</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>15:31:27</td><td>15:40:20</td><td>01920356c83
8b89a</td><td>56942647906</td><td>CC</td><td>74886436-9</td><td>532</
td><td>7785307</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A98R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Seguro_Asistencia_Urgencia_Dental</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56942647906</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90942682784</td><td>08/06/2023</td><td>15:35:10</td><td>26155</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>19:44:53</td><td>19:53:00</td><td>019003374ea
71df8</td><td>56942682784</td><td>CC</td><td>77446762-9</td><td>486</
td><td>9019956</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0EP3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56942682784</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>1</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90999194731</td><td>08/06/2023</td><td>11:52:18</td><td>23666</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>14:44:49</td><td>14:56:08</td><td>01920356c83
8afdd</td><td>56999194731</td><td>CC</td><td>41515759-2</td><td>678</
td><td>7781511</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A733</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56999194731</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6mD4A_5UQMcrwkzBCCPyvxkYTSvSpBWFMiIs0riXXT8</td><td>No responde</td>
</tr><tr>

<td>90999292118</td><td>08/06/2023</td><td>15:36:37</td><td>26173</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>11:55:20</td><td>12:02:56</td><td>01920356c83
88eea</td><td>56999292118</td><td>CC</td><td>74704605-0</td><td>456</
td><td>7773903</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009URN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56999292118</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90985013636</td><td>08/06/2023</td><td>11:59:24</td><td>23715</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:07:32</td><td>12:18:50</td><td>019003374ea
6c4f7</td><td>56985013636</td><td>CC</td><td>45644053-3</td><td>677</
td><td>9009662</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVOHF</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56985013636</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=IJ4JRe-h9LS-Eu0jcEPDZ8SC8gjWmy4Nl1ZVHer8eDY</td><td>No responde</td>
</tr><tr>

<td>90984789016</td><td>08/06/2023</td><td>14:45:37</td><td>25621</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>20:15:55</td><td>20:25:00</td><td>01920356c83
8e777</td><td>56984789016</td><td>CC</td><td>72080082-9</td><td>545</
td><td>7776875</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AKVC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56984789016</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=wXwXCkE7LwGDsL-p-GyR5VBIqjZXnZIVoNn03tElEA8</td><td>No
responde</td>
</tr><tr>

<td>90967972393</td><td>08/06/2023</td><td>11:01:20</td><td>23079</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>17:25:07</td><td>17:37:50</td><td>019003374ea
70572</td><td>56967972393</td><td>CC</td><td>47622823-9</td><td>758</
td><td>9008446</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C08L4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56967972393</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_tSAzIP50CF2Y2QmbRNGvoP0GZj_IhyQqiYuxzmy0n0</td><td>Lo que pasa es que me
est&#225;n bajando los gigas, no me llega bien la se&#241;al bueno donde este no me
llega bien la se&#241;al y otra cosa que me est&#225;n cobrando dem&#225;s.</td>
</tr><tr>

<td>90967768070</td><td>08/06/2023</td><td>14:06:05</td><td>25177</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>20:27:33</td><td>20:50:35</td><td>01920356c83
8e8d7</td><td>56967768070</td><td>CC</td><td>77905796-8</td><td>1381</
td><td>7776889</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ALAA</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Pago</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56967768070</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998932279</td><td>08/06/2023</td><td>15:04:14</td><td>25813</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>18:45:42</td><td>19:11:25</td><td>019003374ea
7147c</td><td>56998932279</td><td>CC</td><td>74888389-4</td><td>1476</
td><td>9019836</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0CDD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56998932279</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>
<td>90967279306</td><td>08/06/2023</td><td>12:00:33</td><td>23730</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>18:54:38</td><td>19:03:25</td><td>019003374ea
71600</td><td>56967279306</td><td>SS</td><td>74053491-2</td><td>526</
td><td>9006360</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0CPH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56967279306</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OoottnKpGP9DdWPHxlHKf9ALk3YkdXJbag1r-wHHjLU</td><td>No responde</td>
</tr><tr>

<td>90967281859</td><td>08/06/2023</td><td>12:18:38</td><td>23959</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:22:38</td><td>12:37:29</td><td>01920356c83
8947a</td><td>56967281859</td><td>CC</td><td>75432810-K</td><td>890</
td><td>7784779</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A087</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56967281859</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>2</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=peClpt4c-JiJSjW9QknjAiSVO5ANPkdCroo66wjUhoY</td><td>Le ped&#237; una rebaja y me
dijo que no pod&#237;a hacerla y que iban a llamar en 24 horas, sino me cambio de
compa&#241;&#237;a, era eso.</td>
</tr><tr>

<td>90942136579</td><td>08/06/2023</td><td>10:48:59</td><td>22953</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>15:54:00</td><td>15:57:44</td><td>019003374ea
6f345</td><td>56942136579</td><td>SS</td><td>75908187-0</td><td>223</
td><td>9005850</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C043N</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56942136579</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998721895</td><td>08/06/2023</td><td>15:54:35</td><td>26357</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>20:25:34</td><td>20:47:05</td><td>01920356c83
8e898</td><td>56998721895</td><td>SS</td><td>77435394-1</td><td>1290</
td><td>7775104</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AL8B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Mi_Numero_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56998721895</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=9iPfkU8-
ESx8DtD3mmIyAQtu5DTkENOF4hCyvNTVUJU</td><td>No responde</td>
</tr><tr>

<td>90998825760</td><td>08/06/2023</td><td>11:16:13</td><td>23238</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>14:40:26</td><td>14:43:42</td><td>019003374ea
6e4b3</td><td>56998825760</td><td>CC</td><td>46677917-2</td><td>195</
td><td>9012370</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C00F6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56998825760</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7sPO9RIwMtBeaqBl0f-aXW_iiE0XBzMb7q5s3Wk9MD4</td><td>No responde</td>
</tr><tr>

<td>90942143052</td><td>08/06/2023</td><td>10:50:51</td><td>22976</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>17:49:44</td><td>18:19:59</td><td>01920356c83
8d1a3</td><td>56942143052</td><td>SS</td><td>70377484-9</td><td>1646</
td><td>7780213</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AFGS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56942143052</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=kPwjilCZcnQ7gh9Ned1dKNA6wV-PGxu4rVsHfEHsQfY</td><td>No responde</td>
</tr><tr>

<td>90984193810</td><td>08/06/2023</td><td>14:05:44</td><td>25172</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:43:47</td><td>13:49:12</td><td>01920356c83
8a4ab</td><td>56984193810</td><td>CC</td><td>73323730-9</td><td>324</
td><td>7779566</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A49J</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56984193810</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90998187735</td><td>08/06/2023</td><td>11:20:42</td><td>23297</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:48:46</td><td>12:54:26</td><td>01920356c83
899a1</td><td>56998187735</td><td>SS</td><td>72397462-3</td><td>339</
td><td>7775831</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A1HD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56998187735</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=Im-
z16l5LoiBOs_7phmBz30YWMi7YuPjjZW9YKsohzU</td><td>No responde</td>
</tr><tr>
<td>90984047797</td><td>08/06/2023</td><td>11:59:58</td><td>23723</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:11:25</td><td>13:16:58</td><td>01920356c83
89dfd</td><td>56984047797</td><td>CC</td><td>47058922-1</td><td>332</
td><td>7775895</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A2K8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56984047797</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=YMOGjtL_lCABqUOqbgufIWyZCjlSl79_4KglMHkXJrg</
td><td>Quer&#237;a cambiar el plan, el plan de 10990 por un plan mayor pero no se
pudo.</td>
</tr><tr>

<td>90984102862</td><td>08/06/2023</td><td>12:51:04</td><td>24327</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>15:11:12</td><td>15:16:42</td><td>01920356c83
8b4dd</td><td>56984102862</td><td>CC</td><td>74971842-0</td><td>329</
td><td>7778049</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A8AU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56984102862</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90966596866</td><td>08/06/2023</td><td>10:02:19</td><td>22430</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>11:40:14</td><td>11:49:02</td><td>019003374ea
6bedc</td><td>56966596866</td><td>SS</td><td>71489917-1</td><td>517</
td><td>9016237</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVN0L</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56966596866</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_1wSdzbCA6eLDonL5A2e-fFzSMiCs9IvMp56EKnOImA</td><td>No responde</td>
</tr><tr>

<td>90941837854</td><td>08/06/2023</td><td>12:23:41</td><td>23987</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:21:18</td><td>16:28:53</td><td>01920356c83
8c1d3</td><td>56941837854</td><td>CC</td><td>44563814-5</td><td>454</
td><td>7785429</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ABIG</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56979364006</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90940940134</td><td>08/06/2023</td><td>10:36:31</td><td>22823</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:33:04</td><td>13:56:39</td><td>01920356c83
8a286</td><td>56940940134</td><td>SS</td><td>74208664-K</td><td>1414</
td><td>7777782</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A3OE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56940940134</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>1</
td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90941069534</td><td>08/06/2023</td><td>15:25:53</td><td>26079</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>08:34:36</td><td>08:37:39</td><td>019003374ea
6a159</td><td>56941069534</td><td>CC</td><td>48500276-6</td><td>183</
td><td>9004583</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVFKN</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56941069534</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>2</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90965166465</td><td>08/06/2023</td><td>15:25:14</td><td>26070</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>17:07:12</td><td>17:29:14</td><td>019003374ea
70211</td><td>56965166465</td><td>CC</td><td>74991822-5</td><td>1322</
td><td>9003783</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C07Q3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56965166465</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90940135613</td><td>08/06/2023</td><td>14:05:20</td><td>25169</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>18:45:30</td><td>18:59:31</td><td>019003374ea
7146e</td><td>56940135613</td><td>SS</td><td>74991822-5</td><td>840</
td><td>9015331</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0CCV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56940135613</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=vzFI4T7lNf33i48lU9kO154mw5GU0EkSmBnWk7qL1sc</td><td>No
responde</td>
</tr><tr>

<td>90982843951</td><td>08/06/2023</td><td>13:26:09</td><td>24724</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>23:13:44</td><td>23:33:48</td><td>01920356c83
8f683</td><td>56982843951</td><td>CC</td><td>72317299-3</td><td>1202</
td><td>7786008</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AONJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56982843951</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=SvMvvDZpgX09Q39deyBqCtaz2KFoGDSqGCXJVw-qX9o</td><td>No
responde</td>
</tr><tr>

<td>90983126875</td><td>08/06/2023</td><td>13:34:40</td><td>24792</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>18:54:42</td><td>19:01:53</td><td>019003374ea
71603</td><td>56983126875</td><td>CC</td><td>76177341-0</td><td>431</
td><td>9006361</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0CPK</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56989088907</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90997159225</td><td>08/06/2023</td><td>12:03:46</td><td>23771</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>11:31:00</td><td>11:39:31</td><td>01920356c83
88a44</td><td>56997159225</td><td>SS</td><td>76861797-K</td><td>510</
td><td>7773840</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009TMH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Numero_Solicitud_Privado</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56997159225</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=v1Dhlxsee1r4kIL88nbvyb6vpau5vUyly_5kndjU16I</td><td>No responde</td>
</tr><tr>

<td>90997460254</td><td>08/06/2023</td><td>10:34:00</td><td>22788</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>14:11:22</td><td>14:22:50</td><td>019003374ea
6deff</td><td>56997460254</td><td>CC</td><td>47058922-1</td><td>687</
td><td>9007831</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVV1I</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56997460254</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90965143774</td><td>08/06/2023</td><td>13:39:53</td><td>24855</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>17:15:43</td><td>17:20:00</td><td>01920356c83
8cba0</td><td>56965143774</td><td>CC</td><td>41772383-8</td><td>256</
td><td>7776531</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AE0R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56965143774</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=IoFFKKtsHQgM90iG5Zj0N8oxEWIYLYXK_q_Hi4Zm3hI</td><td>No
responde</td>
</tr><tr>

<td>90964558865</td><td>08/06/2023</td><td>10:28:47</td><td>22760</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:16:57</td><td>12:33:02</td><td>019003374ea
6c727</td><td>56964558865</td><td>SS</td><td>72846082-2</td><td>964</
td><td>9005146</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVP2V</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56964558865</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90937219443</td><td>08/06/2023</td><td>12:46:18</td><td>24267</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>21:23:40</td><td>21:30:49</td><td>01920356c83
8ef58</td><td>56937219443</td><td>CC</td><td>72661864-K</td><td>428</
td><td>7782300</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AMUB</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</td><td>ya Mi
nombre es Jos?? Luis Gonz??lez
Olmedo</td><td>3</td><td>IVR_105</td><td>56937219443</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=r1gzRCOyPx6Nn431mJ6g_pJTBpTgSp6Glf9Q8v2Ppx0</td><td>Todav&#237;a no resuelvo el
problema, estoy sin internet, fui ayer porque hab&#237;a un problema con el plan se
supon&#237;a, fui a pagar el plan y sal&#237;a otra plata entonces me dijeron que
estaba cortado porque deb&#237;a tanto y no era, yo tenia un plan de adulto mayor,
me resolvieron el plan pague el adulto mayor pero todav&#237;a no tengo internet,
me han llamado como 2 veces y todav&#237;a no me resuelven me dicen espere 2 horas
y ac&#225; estoy sin internet.</td>
</tr><tr>

<td>90996861202</td><td>08/06/2023</td><td>11:49:24</td><td>23624</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>11:46:52</td><td>11:52:24</td><td>019003374ea
6c056</td><td>56996861202</td><td>CC</td><td>76296007-9</td><td>331</
td><td>9002736</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVNCF</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56996861202</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90938768235</td><td>08/06/2023</td><td>14:00:39</td><td>25110</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>00:07:43</td><td>00:18:46</td><td>019003374ea
69e9d</td><td>56938768235</td><td>PP</td><td>43517905-3</td><td>652</
td><td>9015759</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVEUT</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_N</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>Reclamo_Solicitud</
td><td>reclamos</td><td>3</td><td>IVR_105</td><td>56938768235</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=PQIsx2ih-uI_NsZQUtWWkbVTtfPMBY4Q5e4QMNCulEw</td><td>El joven que me atendi&#243;
fue super mal genio para atenderme como que no me escuchaba estaba apurado
atendiendo y de hecho no me devolvieron un saldo de una bolsa que no pude ocupar, y
&#233;l tampoco hizo mayor gesti&#243;n como que me trato bastante mal como si yo
fuera tontita as&#237; que p&#233;simo el servicio en particular de esa
persona.</td>
</tr><tr>

<td>90996651342</td><td>08/06/2023</td><td>16:03:10</td><td>26460</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>08:59:21</td><td>09:15:45</td><td>01920356c83
871e9</td><td>56996651342</td><td>SS</td><td>75670746-9</td><td>983</
td><td>7777088</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009NJO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56996651342</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90996346275</td><td>08/06/2023</td><td>14:15:12</td><td>25251</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>14:45:20</td><td>14:52:09</td><td>019003374ea
6e5c6</td><td>56996346275</td><td>CC</td><td>75429328-4</td><td>387</
td><td>9012389</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C00NP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56996346275</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vo52wPqDjJzjkD-v7uJ8xiglJBvxL-0p1s43byZfB9Y</td><td>Realmente fue muy atenta la
chica.</td>
</tr><tr>

<td>90982109431</td><td>08/06/2023</td><td>15:53:29</td><td>26344</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:56:36</td><td>17:17:28</td><td>019003374ea
6ffe9</td><td>56982109431</td><td>CC</td><td>75167912-2</td><td>1251</
td><td>9012762</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C078R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56982109431</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-
ahYgwlDP9jOOgeWwKR6Xn3ACiQc47FFR8uzJ4ZqWMQ</td><td>No responde</td>
</tr><tr>

<td>90934473349</td><td>08/06/2023</td><td>12:00:17</td><td>23728</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>19:55:47</td><td>20:04:08</td><td>01920356c83
8e4fd</td><td>56934473349</td><td>SS</td><td>8151460-7</td><td>465</
td><td>7775065</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AKBJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56934473349</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90963608010</td><td>08/06/2023</td><td>10:56:40</td><td>23054</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>20:40:08</td><td>20:50:29</td><td>01920356c83
8ea86</td><td>56963608010</td><td>SS</td><td>74928901-5</td><td>620</
td><td>7784105</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ALNP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56963608010</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90934358313</td><td>08/06/2023</td><td>14:56:36</td><td>25719</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>09:58:40</td><td>10:18:13</td><td>019003374ea
6ab1c</td><td>56934358313</td><td>CC</td><td>70860195-0</td><td>1122</
td><td>9009307</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVI2P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56934358313</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=mD45n-
NVqg78pJZk_wzR-GbJi8aCbJxANMzYkZ75SVM</td><td>Buena buena buena, satisfecho.</td>
</tr><tr>

<td>90995696070</td><td>08/06/2023</td><td>14:00:26</td><td>25106</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>08:18:06</td><td>08:31:05</td><td>019003374ea
6a098</td><td>56995696070</td><td>CC</td><td>44876386-2</td><td>778</
td><td>9006864</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVFEM</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>tengo problemas con mi
factura</td><td>3</td><td>IVR_105</td><td>56995696070</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bQW0MYdKbKO1huPsbfxjKhAfQDInKnAC9WYc1bFjep4</td><td>Solucionaron inmediatamente
mi problema.</td>
</tr><tr>

<td>90995706960</td><td>08/06/2023</td><td>14:46:46</td><td>25637</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>15:31:09</td><td>15:42:21</td><td>019003374ea
6eeb9</td><td>56995706960</td><td>CC</td><td>75515845-3</td><td>671</
td><td>9005772</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C02VB</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56995706960</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981941457</td><td>08/06/2023</td><td>10:02:57</td><td>22439</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>17:13:06</td><td>17:52:20</td><td>019003374ea
70341</td><td>56981941457</td><td>SS</td><td>45972122-3</td><td>2353</
td><td>9019601</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C083J</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56981941457</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=u8vsIzudtUy-v0Jn3On7xszWIvssGTXvZAaYDnjCkYU</td><td>Quede super satisfecha con la
se&#241;orita que me atendi&#243; muchas gracias.</td>
</tr><tr>

<td>90962027670</td><td>08/06/2023</td><td>14:00:56</td><td>25114</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>11:28:59</td><td>11:38:20</td><td>019003374ea
6bc94</td><td>56962027670</td><td>CC</td><td>74574595-4</td><td>560</
td><td>9007312</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVMED</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>ST_Saludos</td><td>the
Crown</td><td>3</td><td>IVR_105</td><td>56962027670</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=VUSW0qDuQuQa8xn7TanDmV2L87UTTCMt1Mr3-nn3ci8</td><td>No responde</td>
</tr><tr>

<td>90961708279</td><td>08/06/2023</td><td>14:45:53</td><td>25624</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>10:56:21</td><td>11:20:04</td><td>019003374ea
6b615</td><td>56961708279</td><td>CC</td><td>74232140-1</td><td>1422</
td><td>9007202</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVKQG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56961708279</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=CcDMYzOrcm8SEbM3uCRCj0RdfNHc2H9oe4PVpPftCDo</td><td>No
responde</td>
</tr><tr>

<td>90962088911</td><td>08/06/2023</td><td>14:16:22</td><td>25264</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:50:50</td><td>17:04:13</td><td>019003374ea
6fecb</td><td>56962088911</td><td>CC</td><td>4925768-6</td><td>785</
td><td>9012746</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C06VT</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Entel_Consulta_Definicion</td><td>reiteradas
entel</td><td>3</td><td>IVR_CC</td><td>56962088911</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=vy3vLtQ7n3wGD_SGHJmPV8D0hKKFANQVGqe53A6F0Gs</
td><td>Bueno poca informaci&#243;n poca, no siento que me haya solucionado el
problema, bueno ojala no se si tengo problemas porque no quiero poner demanda de
acoso y todo el tema si me pueden contactar por correo por favor por correo no hay
problema pero llamado no estoy recibiendo agradecido por entender y... </td>
</tr><tr>

<td>90933790407</td><td>08/06/2023</td><td>14:41:32</td><td>25571</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:42:13</td><td>13:54:34</td><td>019003374ea
6d8de</td><td>56933790407</td><td>SS</td><td>72510467-7</td><td>729</
td><td>9009969</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVTGH</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>cobros
excesivos</td><td>3</td><td>IVR_105</td><td>56933790407</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RJT6Wk_l20Ol-5-Y6vqgcfkiimKHfM4oPsNIezj0Z-I</td><td>No responde</td>
</tr><tr>

<td>90995030362</td><td>08/06/2023</td><td>10:55:29</td><td>23039</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>15:41:49</td><td>15:57:08</td><td>019003374ea
6f0dd</td><td>56995030362</td><td>CC</td><td>76299890-4</td><td>918</
td><td>9010338</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C03GF</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56995030362</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90979835945</td><td>08/06/2023</td><td>15:56:25</td><td>26377</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:07:04</td><td>12:24:49</td><td>01920356c83
8913b</td><td>56979835945</td><td>SS</td><td>77056813-7</td><td>1064</
td><td>7775707</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009VE8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56979835945</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Mi49QO59rhfwwPgPrBuPdcT_FF-cjG4mGRKnqBP0B8A</td><td>No responde</td>
</tr><tr>

<td>90932283414</td><td>08/06/2023</td><td>15:57:13</td><td>26387</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>14:01:08</td><td>14:05:57</td><td>019003374ea
6dcf6</td><td>56932283414</td><td>CC</td><td>71523154-9</td><td>288</
td><td>9018954</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVUH9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56932283414</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WglmeTuGPSTvfb-HKAr25MR17jL47lWPCiQD7FTdPnI</td><td>No responde</td>
</tr><tr>

<td>90994350850</td><td>08/06/2023</td><td>14:17:25</td><td>25278</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>17:04:56</td><td>17:19:13</td><td>01920356c83
8c9c3</td><td>56994350850</td><td>CC</td><td>4925768-6</td><td>856</
td><td>7780104</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ADHV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Equipo_Consulta_Compatibilidad</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56994350850</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=w8o6cvKQ_oY4Z2I8iIUkQiw7nhRefHcbG9eVAmP-c50</td><td>Me costo mucho poder lograr
que un ejecutivo entendiera lo que necesitaba, no se pudo realizar lo que
necesitaba y a pesar de existir tantas posibilidades de que los temas sean online
la &#250;nica opci&#243;n que me est&#225;n dando es ir presencial, eso.</td>
</tr><tr>

<td>90958957110</td><td>08/06/2023</td><td>14:04:56</td><td>25164</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:39:15</td><td>12:41:59</td><td>01920356c83
897b1</td><td>56958957110</td><td>CC</td><td>76477015-3</td><td>163</
td><td>7784814</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A11T</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Buzon_Voz_Consulta_Numero</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56958957110</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90978844726</td><td>08/06/2023</td><td>14:04:53</td><td>25163</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>21:22:47</td><td>21:39:32</td><td>019003374ea
729fb</td><td>56978844726</td><td>CC</td><td>41453069-9</td><td>1004</
td><td>9017710</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0HP1</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56978844726</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=7bK3cWMPSUbb1o--Zy1bXcvyN8IT-wMO3T28CKuvlDk</td><td>No
responde</td>
</tr><tr>

<td>90978710798</td><td>08/06/2023</td><td>10:26:50</td><td>22735</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:20:52</td><td>16:33:02</td><td>01920356c83
8c1bc</td><td>56978710798</td><td>SS</td><td>75889072-4</td><td>729</
td><td>7780000</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ABHP</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56978710798</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=YafuIc3Z1lrlN6n5tjPfeDGeQSTJW3cmcoHDBgGQJEI</td><td>Resolvieron mi tema con
agilidad y amabilidad.</td>
</tr><tr>

<td>90978177063</td><td>08/06/2023</td><td>12:50:15</td><td>24318</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>15:01:08</td><td>15:29:05</td><td>019003374ea
6e8fc</td><td>56978177063</td><td>CC</td><td>75515845-3</td><td>1676</
td><td>9007982</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C01HF</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56978177063</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tZD_OcyOU2cJhyAfLLDc5vxBSLL4MBkGoevvikSMJlg</td><td>La claridad por parte de
ustedes del problema, gracias.</td>
</tr><tr>

<td>90931189788</td><td>08/06/2023</td><td>14:45:09</td><td>25616</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>22:17:18</td><td>22:21:46</td><td>01920356c83
8f38f</td><td>56931189788</td><td>CC</td><td>74991822-5</td><td>267</
td><td>7778777</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AO00</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56931189788</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90930023473</td><td>08/06/2023</td><td>12:55:48</td><td>24349</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:48:38</td><td>13:58:30</td><td>01920356c83
8a591</td><td>56930023473</td><td>CC</td><td>71619286-5</td><td>591</
td><td>7775989</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A4GP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56930023473</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>2</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=X9OIT8EWtekeYUQs5T3OVpNS28vzrElU0TSdrUXcni4</td><td>No responde</td>
</tr><tr>

<td>90926417303</td><td>08/06/2023</td><td>12:51:13</td><td>24328</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:42:54</td><td>14:00:51</td><td>019003374ea
6d901</td><td>56926417303</td><td>SS</td><td>76292684-9</td><td>1076</
td><td>9018880</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVTHK</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56926417303</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90992940683</td><td>08/06/2023</td><td>11:35:57</td><td>23456</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>23:26:16</td><td>23:29:52</td><td>019003374ea
731ab</td><td>56992940683</td><td>CC</td><td>70281040-K</td><td>215</
td><td>9008983</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0JMD</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Equipo_Consulta_Pago_Cuotas</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56992940683</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90993067613</td><td>08/06/2023</td><td>11:51:43</td><td>23658</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>09:34:28</td><td>09:45:57</td><td>019003374ea
6a74e</td><td>56993067613</td><td>CC</td><td>72440347-6</td><td>688</
td><td>9015878</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVH4B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56993067613</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=bFyLvta-pt6WNNw0CRw0pPdo7Ey4wmSO7rM-mq5M-CE</td><td>El
plan que me ofrecieron no fue el mismo, tengo que pagar mas de lo que me ofrecieron
y ese es mi reclamo porque me rechazaron una tercera l&#237;nea que yo quer&#237;a
que tuviera plan tambi&#233;n Entel.</td>
</tr><tr>

<td>90923800456</td><td>08/06/2023</td><td>14:46:11</td><td>25628</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>20:31:41</td><td>20:50:44</td><td>019003374ea
72425</td><td>56923800456</td><td>CC</td><td>75219608-7</td><td>1142</
td><td>9020016</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0GAE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56923800456</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=PC_wh61d0Cev6mBRsPzD5h2gDySYP0xYmlYnFAHs18s</td><td>No responde</td>
</tr><tr>

<td>90992674349</td><td>08/06/2023</td><td>14:55:14</td><td>25702</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:45:03</td><td>12:50:41</td><td>01920356c83
898d7</td><td>56992674349</td><td>CC</td><td>47587220-7</td><td>337</
td><td>7783033</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A1B3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56992674349</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=O1fL_i9CA-
cQWJnxp_wtO3LdK3e-AG-rEXh9kq-vgxs</td><td>Todo fue muy claro, todo quedo, me
respondi&#243; todo lo que quer&#237;a saber.</td>
</tr><tr>

<td>90926002032</td><td>08/06/2023</td><td>10:24:51</td><td>22707</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:41:11</td><td>13:45:03</td><td>01920356c83
8a423</td><td>56926002032</td><td>CC</td><td>48765706-9</td><td>231</
td><td>7777801</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A45B</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Buenas tardes Claudia Mira me est??n
cobrando los juegos que nunca tenido mi plan es de $14000 estoy pagando las dos
meses 25</td><td>3</td><td>IVR_105</td><td>56926002032</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956989957</td><td>08/06/2023</td><td>11:16:57</td><td>23248</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>19:02:21</td><td>19:18:05</td><td>01920356c83
8dd84</td><td>56956989957</td><td>CC</td><td>73964168-3</td><td>943</
td><td>7776766</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AIFR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56956989957</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WN_jL8FTXgD70vpGTojzAWbaX1Ba0GqhNB5-h9fv42o</td><td>Porque me solucionaron lo que
necesitaba as&#237; que quede muy satisfecha.</td>
</tr><tr>

<td>90944560488</td><td>08/06/2023</td><td>12:15:07</td><td>23916</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:08:55</td><td>16:18:57</td><td>01920356c83
8bf88</td><td>56944560488</td><td>CC</td><td>74293664-3</td><td>601</
td><td>7781715</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AB05</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo por
favor</td><td>3</td><td>IVR_105</td><td>56944560488</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=JHDCpNOhHZ4PTo_ebmquPemL16ZRIiy0KL9iupqj0lk</td><td>Todo muy bien, todo super
respetuoso el joven que me atendi&#243;, excelente atenci&#243;n muchas
gracias.</td>
</tr><tr>

<td>90971400067</td><td>08/06/2023</td><td>10:43:48</td><td>22921</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>12:12:15</td><td>12:20:05</td><td>019003374ea
6c616</td><td>56971400067</td><td>CC</td><td>41515759-2</td><td>469</
td><td>9016361</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVOQE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56971400067</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-
9TgB9ih_UnBMlb8LXUtZ4PQs3bK0t5XsaJlNDEewJo</td><td>No responde</td>
</tr><tr>

<td>90987413920</td><td>08/06/2023</td><td>13:27:12</td><td>24737</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:14:19</td><td>13:28:46</td><td>01920356c83
89e96</td><td>56987413920</td><td>SS</td><td>44563814-5</td><td>866</
td><td>7786717</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A2P0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56987413920</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90987486357</td><td>08/06/2023</td><td>14:56:46</td><td>25720</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>13:58:29</td><td>14:11:07</td><td>01920356c83
8a776</td><td>56987486357</td><td>CC</td><td>75451187-7</td><td>757</
td><td>7776016</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A4VT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56987486357</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90987793610</td><td>08/06/2023</td><td>11:52:02</td><td>23663</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>16:39:31</td><td>16:49:24</td><td>01920356c83
8c546</td><td>56987793610</td><td>SS</td><td>70280965-7</td><td>592</
td><td>7778285</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ACE2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56987793610</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90977682494</td><td>08/06/2023</td><td>13:44:05</td><td>24906</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>14:34:10</td><td>14:36:36</td><td>01920356c83
8ade3</td><td>56977682494</td><td>SS</td><td>72470103-5</td><td>145</
td><td>7783304</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A6J9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56977682494</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=bCTn-
lN3e2snxs_LlSrUc5fTSmpW_MeOg6Ey8nOek4Q</td><td>No responde</td>
</tr><tr>

<td>90956785982</td><td>08/06/2023</td><td>12:13:23</td><td>23892</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>10:10:12</td><td>10:27:45</td><td>01920356c83
87b72</td><td>56956785982</td><td>&nbsp;</td><td>74859711-5</td><td>975</
td><td>7780798</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009Q01</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56956785982</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>3</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90920454929</td><td>08/06/2023</td><td>14:56:04</td><td>25712</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>14:44:50</td><td>14:46:21</td><td>01920356c83
8afde</td><td>56920454929</td><td>CC</td><td>75175307-1</td><td>62</
td><td>7781512</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A734</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56920454929</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=sjdybEwCNB3N919wheZ0Yq0JvR7Cp4wbh9zj4Y9HVS4</td><td>Muy mal, no te dan
soluci&#243;n pero buenos son para cobrar, hasta luego.</td>
</tr><tr>

<td>90923778112</td><td>08/06/2023</td><td>15:47:22</td><td>26305</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>18:18:14</td><td>19:39:28</td><td>019003374ea
70f85</td><td>56923778112</td><td>CC</td><td>75994147-0</td><td>4873</
td><td>9015272</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0B5M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56923778112</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=ed2NyE9y7MiT1MKDKU41mb1rhrrBx0hrF7VD8vS9jMQ</td><td>No
responde</td>
</tr><tr>

<td>90956471290</td><td>08/06/2023</td><td>16:09:24</td><td>26500</
td><td>Call Center
M&#243;vil</td><td>07/06/2023</td><td>14:04:34</td><td>14:28:08</td><td>01920356c83
8a886</td><td>56956471290</td><td>SS</td><td>75908187-0</td><td>1413</
td><td>7776030</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A58D</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56969154714</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BBMld4EmTOdwEkNTPv60sdgAcwx3CjGQyl9aR72zTZ0</td><td>No responde</td>
</tr><tr>

<td>90920095931</td><td>09/06/2023</td><td>13:37:18</td><td>28920</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>18:13:06</td><td>18:16:43</td><td>01920356c83
95ebe</td><td>56920095931</td><td>CC</td><td>73226311-K</td><td>216</
td><td>7789198</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BIM5</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56920095931</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>2</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=9vNR5MT3v9hYuCZra9pjkzI4kgETDF--XvNHD7ROCyI</td><td>P&#233;sima no me dieron ni
una soluci&#243;n.</td>
</tr><tr>

<td>90988067400</td><td>09/06/2023</td><td>12:28:37</td><td>28138</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>17:04:44</td><td>17:44:09</td><td>019003374ea
793e9</td><td>56988067400</td><td>SS</td><td>74809093-2</td><td>2364</
td><td>9033927</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1C42</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56988067400</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=tc-
y6vZAoOyBYzF643rGQADi9bKbv0Ygpl-I6RLoGPs</td><td>No responde</td>
</tr><tr>

<td>90988091660</td><td>09/06/2023</td><td>10:57:18</td><td>27146</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>11:53:10</td><td>12:26:46</td><td>01920356c83
919ea</td><td>56988091660</td><td>SS</td><td>70559059-1</td><td>2015</
td><td>7796643</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B1HB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Seguro_Consulta_Clinica_Virtual</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56988091660</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90988115387</td><td>09/06/2023</td><td>15:55:00</td><td>30442</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>18:22:54</td><td>18:31:03</td><td>01920356c83
9604e</td><td>56988115387</td><td>PP</td><td>41137894-2</td><td>488</
td><td>7789220</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BJ2I</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56988115387</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90977455426</td><td>09/06/2023</td><td>15:50:45</td><td>30385</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>21:59:53</td><td>22:13:22</td><td>019003374ea
7bf54</td><td>56977455426</td><td>SS</td><td>74871643-2</td><td>808</
td><td>9034433</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1MUT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56977455426</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=VG-fS6jAOtrnBJfiThGM-
bX8ZSb2v12hwYSx8QBUhSg</td><td>No responde</td>
</tr><tr>

<td>90956630176</td><td>09/06/2023</td><td>13:09:31</td><td>28612</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>17:25:49</td><td>17:42:19</td><td>019003374ea
79785</td><td>56956630176</td><td>CC</td><td>62378893-8</td><td>984</
td><td>9021738</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1D0U</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_SMS_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56956630176</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=wLi4kKFQpUEotbkY7238xZBVma1vGeSQY19qSK8Rwfg</td><td>No
responde</td>
</tr><tr>

<td>90987491403</td><td>09/06/2023</td><td>13:19:30</td><td>28731</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:19:54</td><td>12:24:21</td><td>019003374ea
75b8c</td><td>56987491403</td><td>CC</td><td>77915602-8</td><td>259</
td><td>9033085</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0U24</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Buenos d??as saldo que baja que yo
est?? llamando para la cuenta de que ya tengo un plan y ya muchos a??os de 9090
Entonces ya como 3 meses me est??n pidiendo de 1009
90</td><td>3</td><td>IVR_105</td><td>56987491403</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=r2AAxvk-FXvgXjajTYnlzlwnqXeV527OUilOV0hotP8</td><td>No responde</td>
</tr><tr>

<td>90987419740</td><td>09/06/2023</td><td>12:35:53</td><td>28227</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>21:52:30</td><td>22:13:11</td><td>01920356c83
97abb</td><td>56987419740</td><td>PP</td><td>48665684-0</td><td>1240</
td><td>7789479</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BPLN</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Navegacion_Dificultades</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56987419740</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=06EIR_Oj20h-LQdZRdrzpUfFqDRPxZuP1WPgKTSyISg</td><td>Fue
muy grato conversar con el joven, &#233;l fue muy claro y muy amable para atender,
me siento bastante conforme.</td>
</tr><tr>

<td>90972363357</td><td>09/06/2023</td><td>14:25:43</td><td>29457</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:17:13</td><td>12:20:34</td><td>01920356c83
91e7e</td><td>56972363357</td><td>CC</td><td>72846082-2</td><td>200</
td><td>7796696</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B2L9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56972363357</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=qXZm0Y9tHFwninPXvAqP-KcAnJjBab1KyQSAmvCLre4</td><td>Fue
r&#225;pido y eficaz, eso estuvo buena la atenci&#243;n en general.</td>
</tr><tr>

<td>90944795441</td><td>09/06/2023</td><td>13:47:03</td><td>29040</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>19:52:15</td><td>19:57:21</td><td>019003374ea
7b166</td><td>56944795441</td><td>SS</td><td>75655153-1</td><td>305</
td><td>9030212</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1JFI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56944795441</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Ot2h03g_O49VuXRUPcE_ell9ZO3BRKm8YL-wvkjWiiA</td><td>La
se&#241;al esta horrible y no pienso pagar el plan porque me ha salido mucho y uno
no ha aprovechado mucho la compa&#241;&#237;a.</td>
</tr><tr>
<td>90992998551</td><td>09/06/2023</td><td>14:57:26</td><td>29809</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>16:41:29</td><td>16:52:03</td><td>01920356c83
94f4c</td><td>56992998551</td><td>SS</td><td>73633531-K</td><td>633</
td><td>7792317</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BEQL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56992998551</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=dk6_6uLxW4G4vayqeNQvCQdCQAx0uvAQQHCrOmZwXFM</td><td>Mala atenci&#243;n de Entel,
el ejecutivo excelente.</td>
</tr><tr>

<td>90993004938</td><td>09/06/2023</td><td>12:47:36</td><td>28374</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>14:12:08</td><td>14:18:20</td><td>019003374ea
77367</td><td>56993004938</td><td>CC</td><td>72397462-3</td><td>371</
td><td>9021185</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1404</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56993004938</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XLEXCk116MhcH0joQikltF17EOxqKn23ZgpMCYEOzMk</td><td>No responde</td>
</tr><tr>

<td>90930595912</td><td>09/06/2023</td><td>10:04:02</td><td>26549</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>15:15:42</td><td>15:35:57</td><td>01920356c83
940a6</td><td>56930595912</td><td>CC</td><td>48830711-8</td><td>1214</
td><td>7800450</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BB5M</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56930595912</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>2</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90993375753</td><td>09/06/2023</td><td>15:50:54</td><td>30386</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>15:29:12</td><td>15:42:09</td><td>019003374ea
782af</td><td>56993375753</td><td>SS</td><td>72895873-1</td><td>776</
td><td>9033669</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C17QB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56993375753</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=WNyqam2uyZYgxCbY7T7YrlFoXRiNor3TQlVImM_3oxg</td><td>Alo, fue muy caballeroso
atendi&#243; como corresponde, le explique mi problema, el problema no lo tengo
solucionado porque tiene que pasar a otras personas pero fue muy caballero en la
manera de atenderme, gracias.</td>
</tr><tr>

<td>90957498670</td><td>09/06/2023</td><td>13:40:10</td><td>28953</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>09:51:07</td><td>09:59:28</td><td>01920356c83
903bb</td><td>56957498670</td><td>CC</td><td>74919614-9</td><td>402</
td><td>7787979</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AS17</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56957498670</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>3</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90957828286</td><td>09/06/2023</td><td>10:56:30</td><td>27134</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:19:41</td><td>12:25:09</td><td>01920356c83
91efa</td><td>56957828286</td><td>PP</td><td>75149307-K</td><td>327</
td><td>7796703</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B2P2</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>Otro_Numero_Dificultad</td><td>quiero dar de baja un servicio pero no es de
este tel??fono es otro
tel??fono</td><td>3</td><td>IVR_105</td><td>56957828286</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wHijPpU1WGvm9rBx9SYeqcTL9mzKZ-NVaVcBRjCH-mA</td><td>No responde</td>
</tr><tr>

<td>90994374533</td><td>09/06/2023</td><td>10:45:28</td><td>27027</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>13:39:42</td><td>13:44:41</td><td>01920356c83
92e60</td><td>56994374533</td><td>SS</td><td>75723630-3</td><td>245</
td><td>7795240</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B6JV</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56971642699</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90994191165</td><td>09/06/2023</td><td>10:49:56</td><td>27046</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:40:09</td><td>12:44:49</td><td>019003374ea
75ff6</td><td>56994191165</td><td>SS</td><td>75117638-4</td><td>280</
td><td>9027034</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0V59</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56994191165</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=d3pLQYmw8bXihdFokPKBgpNQH_zH_lcW2HCwuKUDb_k</td><td>Bueno ayer me comunique para
comprar un equipo, el cual hice la gesti&#243;n y se supone que me llega dentro del
d&#237;a, as&#237; que hasta ah&#237; estamos un 5, ya, estoy esperando que llegue
el equipo y si se concreta seria un 5, 5, 5.</td>
</tr><tr>

<td>90993950755</td><td>09/06/2023</td><td>16:05:24</td><td>30495</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>18:03:44</td><td>18:06:37</td><td>01920356c83
95d38</td><td>56993950755</td><td>CC</td><td>72870219-2</td><td>173</
td><td>7795843</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BI9V</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56993950755</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90932017946</td><td>09/06/2023</td><td>12:48:27</td><td>28385</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>15:32:20</td><td>15:40:39</td><td>019003374ea
78334</td><td>56932017946</td><td>CC</td><td>47633618-K</td><td>498</
td><td>9027536</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C17UG</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56932017946</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90932210189</td><td>09/06/2023</td><td>11:29:46</td><td>27503</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>22:49:44</td><td>23:18:33</td><td>019003374ea
7c258</td><td>56932210189</td><td>CC</td><td>41304212-7</td><td>1728</
td><td>9030362</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1NN0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56932210189</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=pmH9bltHdBGAsnIYerpAi6T4t1grBrd3qqLSVd2kJ0A</td><td>No responde</td>
</tr><tr>

<td>90932234636</td><td>09/06/2023</td><td>10:01:01</td><td>26516</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>08:59:15</td><td>09:09:06</td><td>019003374ea
73787</td><td>56932234636</td><td>CC</td><td>43643344-1</td><td>590</
td><td>9030541</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0L57</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56932234636</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=p1me-ptVObsu_0EwP60BUnNxh9XjUjApd1W0Pf_LqfY</td><td>Buena atenci&#243;n del
ejecutivo.</td>
</tr><tr>

<td>90979742993</td><td>09/06/2023</td><td>11:32:56</td><td>27543</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:12:55</td><td>12:35:08</td><td>01920356c83
91da7</td><td>56979742993</td><td>CC</td><td>74579430-0</td><td>1123</
td><td>7799956</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B2EN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56979742993</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=Yo7_sxr4N9-
LdKimXjj05xfqL4wDTKLGJWyYSRIBY0k</td><td>Ayer llame porque...</td>
</tr><tr>

<td>90994570551</td><td>09/06/2023</td><td>11:54:23</td><td>27782</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>17:24:44</td><td>17:27:25</td><td>019003374ea
79752</td><td>56994570551</td><td>CC</td><td>74545280-9</td><td>160</
td><td>9029921</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1CVB</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56994570551</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=dVtbgvLYvVEn0EVRUIfWzDG4Z9Jm82gRTpoapFq1i-w</td><td>No responde</td>
</tr><tr>

<td>90981427782</td><td>09/06/2023</td><td>14:19:57</td><td>29386</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>15:59:00</td><td>16:09:08</td><td>01920356c83
947ff</td><td>56981427782</td><td>CC</td><td>73932019-4</td><td>553</
td><td>7790591</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BD0B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56981427782</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90994762072</td><td>09/06/2023</td><td>15:02:48</td><td>29876</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>10:28:02</td><td>10:32:40</td><td>01920356c83
90989</td><td>56994762072</td><td>SS</td><td>75917956-0</td><td>277</
td><td>7796434</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ATFL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56994762072</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90933787222</td><td>09/06/2023</td><td>14:19:46</td><td>29384</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>14:09:28</td><td>14:14:40</td><td>01920356c83
93458</td><td>56933787222</td><td>CC</td><td>44582458-5</td><td>311</
td><td>7793626</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B83F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56933787222</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90933846986</td><td>09/06/2023</td><td>15:59:24</td><td>30458</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>15:00:02</td><td>15:05:11</td><td>019003374ea
77cfd</td><td>56933846986</td><td>CC</td><td>74991166-2</td><td>308</
td><td>9021335</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C16CP</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Netflix_Solicitud_Desuscripcion</td><td>&nbsp;</
td><td>3</td><td>IVR_105</td><td>56933846986</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>2</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90962231591</td><td>09/06/2023</td><td>11:39:44</td><td>27594</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>08:57:29</td><td>09:05:07</td><td>019003374ea
73769</td><td>56962231591</td><td>SS</td><td>75387078-4</td><td>458</
td><td>9034615</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0L49</
td><td>Diamante</td><td>563457</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56962231591</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90934088160</td><td>09/06/2023</td><td>12:34:52</td><td>28217</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>23:14:29</td><td>23:27:15</td><td>019003374ea
7c356</td><td>56934088160</td><td>SS</td><td>47629149-6</td><td>765</
td><td>9026302</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1NUU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56934088160</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>4</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=9XqXms6kdDg1vPUd04FfKdRt09PWR835oHr_U0C9NoQ</td><td>No
responde</td>
</tr><tr>

<td>90961530760</td><td>09/06/2023</td><td>12:06:04</td><td>27893</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>19:52:58</td><td>19:57:00</td><td>019003374ea
7b187</td><td>56961530760</td><td>CC</td><td>70902124-9</td><td>241</
td><td>9030214</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1JGJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56961530760</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>4</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90981949906</td><td>09/06/2023</td><td>15:49:32</td><td>30372</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>10:59:24</td><td>11:16:01</td><td>01920356c83
90f5a</td><td>56981949906</td><td>CC</td><td>44563814-5</td><td>996</
td><td>7791462</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AUU2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56981949906</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=S4WRWWFkpAT9lx8tWuSOoaOAhWHQkRtHkxx-WItq6cU</td><td>Gerardo fue muy amable muy
atento a dem&#225;s de ser claro en resolver mis dudas as&#237; que satisfecha con
&#233;l, gracias.</td>
</tr><tr>

<td>90981979606</td><td>09/06/2023</td><td>15:00:48</td><td>29851</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>16:58:12</td><td>17:03:22</td><td>01920356c83
9520f</td><td>56981979606</td><td>CC</td><td>70408952-K</td><td>310</
td><td>7795718</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BFGN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56981979606</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=oo_iBPMaAzZpaZPK-JWSR08knsbbfCR4H7PG6QZXX1M</td><td>No responde</td>
</tr><tr>

<td>90981855815</td><td>09/06/2023</td><td>15:30:22</td><td>30176</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:28:32</td><td>12:45:48</td><td>019003374ea
75d6d</td><td>56981855815</td><td>CC</td><td>71489917-1</td><td>1025</
td><td>9029055</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0UH0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Estado_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56981855815</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981838330</td><td>09/06/2023</td><td>14:18:25</td><td>29369</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>16:02:28</td><td>16:18:31</td><td>019003374ea
788cc</td><td>56981838330</td><td>CC</td><td>75181270-1</td><td>962</
td><td>9033753</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C19B5</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56981838330</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sVAGvmaipTLAw6gf5p80Bx9DXmu9HzQLAHc6uh3SfWA</td><td>Me atendi&#243; bien la
se&#241;orita y me dio respuesta a lo que yo quer&#237;a y quiero que me renueven
el plan porque yo no puedo pagar mas plata de lo que me est&#225;n cobrando.</td>
</tr><tr>

<td>90981816511</td><td>09/06/2023</td><td>11:28:29</td><td>27487</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:51:55</td><td>13:13:50</td><td>01920356c83
92538</td><td>56981816511</td><td>CC</td><td>71710609-1</td><td>1238</
td><td>7798364</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B4AR</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo
factura</td><td>3</td><td>IVR_105</td><td>56981816511</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iRecBfaCR3VSeE0z1KsaCSqn7vJdWmxou6OoxEgBx6c</td><td>No responde</td>
</tr><tr>

<td>90982068742</td><td>09/06/2023</td><td>13:09:42</td><td>28615</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>17:24:14</td><td>17:33:14</td><td>019003374ea
79739</td><td>56982068742</td><td>PP</td><td>77080097-8</td><td>526</
td><td>9031888</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1CUI</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56982068742</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=rCmbgM8SxftRM8m--FMKxyRLzm6xgCuUASZmFcNMHQ0</td><td>No
responde</td>
</tr><tr>

<td>90982082419</td><td>09/06/2023</td><td>11:18:26</td><td>27355</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>09:27:28</td><td>09:35:05</td><td>019003374ea
73afa</td><td>56982082419</td><td>CC</td><td>9799443-9</td><td>457</
td><td>9030582</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0M0P</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56982082419</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=CeiQKEN1SHmc9EJU6Pplj5YoJIzFoglhf2CmPfaQqfo</td><td>Fue muy amable la
se&#241;orita me ayudo mucho as&#237; que yo le pongo una buena nota.</td>
</tr><tr>
<td>90995152340</td><td>09/06/2023</td><td>12:47:50</td><td>28378</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:24:59</td><td>12:37:06</td><td>019003374ea
75ca3</td><td>56995152340</td><td>CC</td><td>72397462-3</td><td>654</
td><td>9024966</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0UAN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56995152340</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=PzGWPLNg5iovBs0WNbMkcmC2XvSpAg7zzIpGGQ_ehcU</td><td>No responde</td>
</tr><tr>

<td>90995451300</td><td>09/06/2023</td><td>10:37:10</td><td>26919</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>13:44:28</td><td>14:00:50</td><td>019003374ea
76d6c</td><td>56995451300</td><td>CC</td><td>75845221-2</td><td>945</
td><td>9033345</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C12GS</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56995451300</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90995499908</td><td>09/06/2023</td><td>13:19:44</td><td>28736</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>17:40:43</td><td>17:48:46</td><td>01920356c83
95974</td><td>56995499908</td><td>CC</td><td>74293664-3</td><td>482</
td><td>7794122</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BHBR</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>detalle de un cargo por suscripci??
n</td><td>3</td><td>IVR_105</td><td>56995499908</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iXvmbvvwqWr0TkwSMYF6oaILSk0gjq8-FgLJJSYr98g</td><td>Cuesta mucho entender lo que
dice la persona la que atiende, son extranjeros y pr&#225;cticamente no les
entend&#237;a nada, ese es el &#250;nico problema.</td>
</tr><tr>

<td>90934270351</td><td>09/06/2023</td><td>15:49:46</td><td>30374</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>17:56:38</td><td>18:23:06</td><td>01920356c83
95c09</td><td>56934270351</td><td>SS</td><td>80236435-0</td><td>1528</
td><td>7795827</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BI0G</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56934270351</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90962735495</td><td>09/06/2023</td><td>11:10:59</td><td>27292</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:39:28</td><td>12:50:38</td><td>01920356c83
922db</td><td>56962735495</td><td>SS</td><td>77665205-9</td><td>669</
td><td>7788392</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B3NU</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo por
portabilidad</td><td>3</td><td>IVR_105</td><td>56962735495</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90962782308</td><td>09/06/2023</td><td>10:03:24</td><td>26540</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>11:47:39</td><td>11:58:21</td><td>019003374ea
75529</td><td>56962782308</td><td>CC</td><td>61862749-7</td><td>641</
td><td>9022842</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0SG3</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56962782308</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=obp6nv-DQ4WdVnVA6F7ZOPgdXu60ctxEWHmnN3mPWlo</td><td>No responde</td>
</tr><tr>

<td>90962940989</td><td>09/06/2023</td><td>10:02:15</td><td>26528</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>16:35:21</td><td>17:05:48</td><td>01920356c83
94e43</td><td>56962940989</td><td>CC</td><td>62604018-7</td><td>1826</
td><td>7792303</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BEIC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56962940989</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WleGwhiYeDwxi53hZ_L3hgYDfgnor1m28YihgA8nrB0</td><td>Si, fue buena estuvo media
complicado si porque me estaban cobrando unos planes adicionales pero el ejecutivo
hizo la gesti&#243;n despu&#233;s hice el pago que correspond&#237;a y lo que me
hab&#237;a dicho &#233;l, conforme un poco molesto si de primera pero me soluciono
el problema porque se porto excelente el ejecutivo. Y eso po todo ok, okey,
chao.</td>
</tr><tr>

<td>90982398374</td><td>09/06/2023</td><td>11:42:54</td><td>27634</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:54:59</td><td>13:09:18</td><td>01920356c83
925d7</td><td>56982398374</td><td>SS</td><td>46313240-2</td><td>859</
td><td>7788439</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B4FO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56982398374</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=5CoLAzV9BtDVectSXAUeBylSfIOKRTsUCwc_Dt7Q1hs</td><td>No
responde</td>
</tr><tr>

<td>90982596558</td><td>09/06/2023</td><td>13:38:15</td><td>28932</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>13:13:49</td><td>13:21:58</td><td>019003374ea
76744</td><td>56982596558</td><td>CC</td><td>48201425-9</td><td>488</
td><td>9023103</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C10VL</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56982596558</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3bdpeLoupqgXamM1jTedIWVE4XQ3ds1AhHbmCoHLw3M</td><td>El ejecutivo resolvi&#243; mi
problema f&#225;cilmente y en el corto plazo as&#237; que entendi&#243; bien y nada
quede satisfecho resolvi&#243; mi problema, muy buena atenci&#243;n y muy
amable.</td>
</tr><tr>

<td>90982531931</td><td>09/06/2023</td><td>15:02:10</td><td>29866</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>11:19:40</td><td>11:29:44</td><td>019003374ea
74f87</td><td>56982531931</td><td>CC</td><td>48201425-9</td><td>603</
td><td>9026803</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0R3O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56982531931</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DGR8WDTIL4SSax7qfzoeT3fxSwMW6D9t4sjZCuu8X_s</td><td>Todo muy claro, respuestas de
la persona que me ayudo fue super bien, gracias.</td>
</tr><tr>

<td>90996169666</td><td>09/06/2023</td><td>11:59:19</td><td>27810</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>18:31:51</td><td>18:42:58</td><td>01920356c83
961a9</td><td>56996169666</td><td>CC</td><td>73317931-7</td><td>666</
td><td>7800857</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BJDC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56996169666</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=pmCqooO4PDKv7rY04Y3plgWj-dH_75894MXZzZ5V68U</td><td>No responde</td>
</tr><tr>

<td>90996330153</td><td>09/06/2023</td><td>10:43:20</td><td>26999</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>15:23:02</td><td>15:59:32</td><td>019003374ea
78193</td><td>56996330153</td><td>SS</td><td>46041168-8</td><td>2189</
td><td>9029584</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C17HF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56996330153</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sdrgm8yvgCmJKrRFbq5boOsIAr3caQFQ3uxAxzB6zOE</td><td>No responde</td>
</tr><tr>

<td>90936204198</td><td>09/06/2023</td><td>14:18:47</td><td>29372</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>20:14:42</td><td>20:44:11</td><td>01920356c83
970c4</td><td>56936204198</td><td>SS</td><td>70377484-9</td><td>1768</
td><td>7789370</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BN64</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56936204198</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=rpptt7K_1hTJawz-LaxteZJSTCIHMMV5yoDKCiztNOk</td><td>Quedo todo resuelto, el
problema fue que la persona que nos contesto no nos dio seguridad de que haya
estado todo resuelto nos dijo que si estaba todo bien pero aun as&#237; quedamos
con duda si iba a llegar o no a la persona equivocada por nuestra
equivocaci&#243;n, hoy d&#237;a llamamos y la chica que nos atendi&#243; nos dejo
todo mucho mas claro.</td>
</tr><tr>

<td>90937007501</td><td>09/06/2023</td><td>11:49:20</td><td>27716</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>11:27:14</td><td>11:56:27</td><td>019003374ea
7511c</td><td>56937007501</td><td>CC</td><td>16678026-8</td><td>1749</
td><td>9024815</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0RG7</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>tengo problema con unos n??meros
telef??nicos asociados a mi
cuenta</td><td>3</td><td>IVR_105</td><td>56937007501</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90964026075</td><td>09/06/2023</td><td>10:05:55</td><td>26566</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>16:48:13</td><td>16:51:39</td><td>019003374ea
79104</td><td>56964026075</td><td>CC</td><td>8151460-7</td><td>205</
td><td>9021645</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1BCT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56964026075</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>1</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90982650678</td><td>09/06/2023</td><td>10:56:36</td><td>27136</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>18:02:27</td><td>18:09:15</td><td>01920356c83
95cfc</td><td>56982650678</td><td>SS</td><td>71271173-6</td><td>367</
td><td>7799146</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BI83</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Portabilidad_IN_Solicitud</td><td>el
clavo</td><td>3</td><td>IVR_105</td><td>56982650678</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ugHUP4IFq07RG9jkYwYYLvcRfVHapw47Kb8g1RR-UMI</td><td>No responde</td>
</tr><tr>

<td>90997114163</td><td>09/06/2023</td><td>11:37:25</td><td>27565</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>23:24:40</td><td>23:29:49</td><td>019003374ea
7c3a2</td><td>56997114163</td><td>CC</td><td>75924612-8</td><td>308</
td><td>9028334</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1O1A</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56997114163</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90982972748</td><td>09/06/2023</td><td>15:32:08</td><td>30195</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>13:57:44</td><td>14:12:37</td><td>019003374ea
77066</td><td>56982972748</td><td>CC</td><td>70327819-1</td><td>815</
td><td>9025264</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1383</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Mi_Numero_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56982972748</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=i6PNE0wCw-
nGOU_hmmtjVhOSDngYVWDHqptbO7g6esI</td><td>Excelente.</td>
</tr><tr>

<td>90940323175</td><td>09/06/2023</td><td>12:47:55</td><td>28380</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>18:04:06</td><td>18:18:11</td><td>01920356c83
95d45</td><td>56940323175</td><td>CC</td><td>75021667-6</td><td>844</
td><td>7799150</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BIAC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56940323175</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OEZwOOBPBNrUe5Eu4scRnNnN4auEOQZmoLHqStiEje0</td><td>No responde</td>
</tr><tr>

<td>90940047373</td><td>09/06/2023</td><td>13:40:16</td><td>28956</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>17:34:23</td><td>17:46:03</td><td>01920356c83
9585b</td><td>56940047373</td><td>CC</td><td>41166602-6</td><td>699</
td><td>7795785</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BH32</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56940047373</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90965670961</td><td>09/06/2023</td><td>15:45:29</td><td>30358</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>14:08:24</td><td>14:29:05</td><td>019003374ea
7729c</td><td>56965670961</td><td>SS</td><td>60545800-9</td><td>1240</
td><td>9021165</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C13PP</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56965670961</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZRw_YwzJI4xKzMruO9gmD_3FPVLZi1GhjpaZTUGzgOs</td><td>No responde</td>
</tr><tr>

<td>90965897322</td><td>09/06/2023</td><td>14:17:24</td><td>29356</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>21:34:32</td><td>21:42:27</td><td>019003374ea
7bd16</td><td>56965897322</td><td>CC</td><td>73892880-6</td><td>474</
td><td>9030319</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1MCV</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56965897322</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=CmvyjEzN1acOnOxLK-NliioxnVH-kHXBD90l7djUtL8</td><td>No responde</td>
</tr><tr>

<td>90984019875</td><td>09/06/2023</td><td>12:06:19</td><td>27896</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>08:36:15</td><td>08:44:05</td><td>01920356c83
8fb81</td><td>56984019875</td><td>CC</td><td>48500276-6</td><td>469</
td><td>7791200</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00APVG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56984019875</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90984038774</td><td>09/06/2023</td><td>16:07:35</td><td>30522</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>13:46:43</td><td>13:55:57</td><td>019003374ea
76de3</td><td>56984038774</td><td>CC</td><td>75704634-2</td><td>554</
td><td>9029304</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C12KJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56984038774</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90997894663</td><td>09/06/2023</td><td>12:01:18</td><td>27833</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:05:02</td><td>12:15:44</td><td>019003374ea
758ba</td><td>56997894663</td><td>SS</td><td>45644053-3</td><td>629</
td><td>9022897</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0TC1</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56997894663</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90966743725</td><td>09/06/2023</td><td>15:30:54</td><td>30184</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>08:26:32</td><td>08:35:13</td><td>01920356c83
8faf1</td><td>56966743725</td><td>CC</td><td>71746439-7</td><td>520</
td><td>7794551</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00APR0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56966743725</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=OMgrsrp-
z9Vlyjq90rcXScBDSn8GT2WwJcypHtZVbLw</td><td>La persona que me atendi&#243; fue muy
clara muy r&#225;pida y me dejo todo todo muy f&#225;cil de resolver y muy
agradable en atender as&#237; que si.</td>
</tr><tr>

<td>90984419388</td><td>09/06/2023</td><td>14:19:32</td><td>29381</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>09:35:37</td><td>10:37:16</td><td>01920356c83
90183</td><td>56984419388</td><td>SS</td><td>71269786-5</td><td>3670</
td><td>7796337</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ARFF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56984419388</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90942073759</td><td>09/06/2023</td><td>15:00:23</td><td>29845</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>18:43:55</td><td>18:53:39</td><td>019003374ea
7a55e</td><td>56942073759</td><td>CC</td><td>75423932-8</td><td>584</
td><td>9021921</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1GFJ</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56942073759</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>5</td><td>3</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998698181</td><td>09/06/2023</td><td>13:22:46</td><td>28774</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>16:48:33</td><td>16:58:56</td><td>01920356c83
9506d</td><td>56998698181</td><td>CC</td><td>70004836-5</td><td>622</
td><td>7790704</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BF3L</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56998698181</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=biICywyLhBukS3bz02pwXBwpi81KgadFfRRjwXrQjDk</td><td>La ejecutiva fue muy amable y
resolvi&#243; todas mis dudas, muchas gracias.</td>
</tr><tr>

<td>90942346693</td><td>09/06/2023</td><td>11:04:45</td><td>27210</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>16:39:42</td><td>16:55:09</td><td>01920356c83
94f02</td><td>56942346693</td><td>CC</td><td>49051215-2</td><td>926</
td><td>7793983</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BEOB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56942346693</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=n1NDofXqfP8v90bBE0F_4loh5fjJjQqCoazo25zT2os</td><td>No responde</td>
</tr><tr>

<td>90966945966</td><td>09/06/2023</td><td>12:05:52</td><td>27891</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>08:08:53</td><td>08:12:37</td><td>019003374ea
734c3</td><td>56966945966</td><td>CC</td><td>75429328-4</td><td>223</
td><td>9030503</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0KF4</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56966945966</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=zzHyOBaWc1zxdkDIGOHFXwJZmT6VnDKGz122WOQwoIA</
td><td>Bueno para nada satisfecho con la atenci&#243;n de call center, porque
levante la informaci&#243;n de mi problem&#225;tica, que era una constante que se
me esta dando en funci&#243;n de que la se&#241;al esta fallando continuamente por
lo tanto tengo varios reclamos en los cuales se han acogido y me han ofrecido
distintas soluciones las cuales ninguna ha sido efectiva entre ellas la
disminuci&#243;n del cobro de la tarifa total, restauraci&#243;n de router,
reiniciar el equipo pero en definitiva las soluciones no dan la talla porque el
problema se sigue manifestando que b&#225;sicamente consiste en la...</td>
</tr><tr>

<td>90967129761</td><td>09/06/2023</td><td>15:00:52</td><td>29853</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>13:50:49</td><td>13:57:26</td><td>01920356c83
9307c</td><td>56967129761</td><td>CC</td><td>70860195-0</td><td>391</
td><td>7800197</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B74O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56967129761</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=sarqOkRDVv7LWr3FPyKTIQ04cP9RI407xiZES8PZ0ss</td><td>No me solucionaron el
problema quedaron de llamarme y todav&#237;a no me llaman.</td>
</tr><tr>

<td>90966942162</td><td>09/06/2023</td><td>12:28:39</td><td>28139</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>13:08:29</td><td>13:28:59</td><td>019003374ea
7662e</td><td>56966942162</td><td>CC</td><td>74870564-3</td><td>1230</
td><td>9031164</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C10MV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56966942162</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90984987843</td><td>09/06/2023</td><td>13:09:09</td><td>28608</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>10:45:45</td><td>10:59:02</td><td>019003374ea
74875</td><td>56984987843</td><td>CC</td><td>70779115-2</td><td>796</
td><td>9020540</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0PCH</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56984987843</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=kA34KHVVvi1UCSUMRQPa21OfAUwCy23Y8pUN_kdqZDc</td><td>No
responde</td>
</tr><tr>

<td>90999166927</td><td>09/06/2023</td><td>11:50:56</td><td>27736</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>10:15:25</td><td>10:18:42</td><td>019003374ea
742af</td><td>56999166927</td><td>SS</td><td>74396447-0</td><td>196</
td><td>9028670</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0NUC</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56999166927</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998869176</td><td>09/06/2023</td><td>12:22:22</td><td>28099</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>15:20:52</td><td>15:27:08</td><td>019003374ea
78120</td><td>56998869176</td><td>CC</td><td>72520291-1</td><td>375</
td><td>9021404</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C17DS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56998869176</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QgJQ3xEh4OCSIZJlyCGMNPU1aywJ7J3QmC-KK36Adjg</td><td>El reclamo era por el monto
mensual que me lo subieron y me ofrecieron una buena alternativa y as&#237; me
puedo mantener con Entel por muchos a&#241;os.</td>
</tr><tr>

<td>90999145733</td><td>09/06/2023</td><td>14:19:32</td><td>29382</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>13:06:56</td><td>13:18:56</td><td>019003374ea
765d2</td><td>56999145733</td><td>SS</td><td>73932019-4</td><td>720</
td><td>9025099</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C10K3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56999145733</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90999496251</td><td>09/06/2023</td><td>12:17:27</td><td>28034</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>21:52:33</td><td>22:04:56</td><td>019003374ea
7bebf</td><td>56999496251</td><td>CC</td><td>71292539-6</td><td>743</
td><td>9032334</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1MQ8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56999496251</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BpdIGvLLwkmWt7UZIR6QW-lfddjdk2B-xFfC_9vei48</td><td>Bueno la chica que me toco
era amable, cari&#241;osa y me resolvi&#243; r&#225;pidamente el problema muchas
gracias.</td>
</tr><tr>

<td>90986816141</td><td>09/06/2023</td><td>11:22:55</td><td>27413</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>17:22:30</td><td>17:57:35</td><td>019003374ea
796dd</td><td>56986816141</td><td>SS</td><td>46698132-K</td><td>2104</
td><td>9023771</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1CRM</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56926201509</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=YTmZ2g9wfcXDVjIzwCJoxUi-dhkcZ1xGsL4DvTxXkMc</td><td>No
responde</td>
</tr><tr>

<td>90999916423</td><td>09/06/2023</td><td>11:38:26</td><td>27579</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>17:16:38</td><td>17:26:09</td><td>01920356c83
9552a</td><td>56999916423</td><td>CC</td><td>76076437-K</td><td>570</
td><td>7792388</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BG9H</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56999916423</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MWOTHOXcmf-pohI5nuzQ4cCsbzdY-whkHr2U5SQ1_js</td><td>Se resolvi&#243; mi consulta,
me hicieron el descuento correspondiente.</td>
</tr><tr>

<td>90973348315</td><td>09/06/2023</td><td>15:30:18</td><td>30174</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:25:42</td><td>12:37:53</td><td>019003374ea
75ccc</td><td>56973348315</td><td>SS</td><td>73932019-4</td><td>730</
td><td>9020839</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0UC0</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56994451358</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cADHwab7lXOwQpsj-T4kZvzCuQBp0b8f6xSc5UUk74Q</td><td>La ni&#241;a que me
atendi&#243; fue muy c&#225;lida y pudo resolver en un 90&amp; lo que le
solicite.</td>
</tr><tr>

<td>90973514748</td><td>09/06/2023</td><td>15:26:42</td><td>30132</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>18:12:53</td><td>18:21:34</td><td>01920356c83
95eb0</td><td>56973514748</td><td>CC</td><td>72573742-4</td><td>520</
td><td>7800830</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BILN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56973514748</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90973795363</td><td>09/06/2023</td><td>10:33:16</td><td>26871</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>08:09:31</td><td>08:14:35</td><td>01920356c83
8fa25</td><td>56973795363</td><td>CC</td><td>48040744-K</td><td>303</
td><td>7794535</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00APKL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56973795363</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90950637247</td><td>09/06/2023</td><td>14:17:34</td><td>29360</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>20:00:15</td><td>20:15:05</td><td>019003374ea
7b2bb</td><td>56950637247</td><td>CC</td><td>73930681-7</td><td>889</
td><td>9022094</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1JQ7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56950637247</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=in_zts-
GGMvq5hqESuD_Yydraofw9O5ZNZh9TU_jhvY</td><td>No responde</td>
</tr><tr>

<td>90988784544</td><td>09/06/2023</td><td>12:17:15</td><td>28030</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>20:20:27</td><td>20:26:39</td><td>01920356c83
9717a</td><td>56988784544</td><td>CC</td><td>41304212-7</td><td>371</
td><td>7794361</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BNBP</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56988784544</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=BAU0pmexGyVKg0pFney-
ja6Aqrk27OZY85z7yM-PFAM</td><td>No responde</td>
</tr><tr>

<td>90988912332</td><td>09/06/2023</td><td>15:26:25</td><td>30128</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:54:52</td><td>12:58:01</td><td>019003374ea
7632f</td><td>56988912332</td><td>CC</td><td>7287939-2</td><td>189</
td><td>9035202</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0VV2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56988912332</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=PqFeaQT2HLo-5p5ODsNSOjPEnfjO8jtX1zIRCfSlETA</td><td>No en realidad no quede muy
satisfecha porque la atenci&#243;n del la ejecutiva tampoco fue muy buena y a
dem&#225;s tampoco me resolvieron lo que yo estaba solicitando as&#237; que nada
conforme.</td>
</tr><tr>

<td>90952181610</td><td>09/06/2023</td><td>13:01:22</td><td>28514</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>15:35:45</td><td>15:36:49</td><td>019003374ea
783dc</td><td>56952181610</td><td>CC</td><td>48189464-6</td><td>63</
td><td>9027553</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C183O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56952181610</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=E_9CX_Ls_0xlI2iIigv5wOxzVvktYoMbpg9Ly7GBcdM</td><td>No responde</td>
</tr><tr>

<td>90975217732</td><td>09/06/2023</td><td>12:00:30</td><td>27823</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>09:56:43</td><td>10:08:25</td><td>01920356c83
9047b</td><td>56975217732</td><td>SS</td><td>70860195-0</td><td>701</
td><td>7796371</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AS77</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56975217732</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4tHTIarnOZJVgQcinikDPl7jREpnCVd066ktxUgWVNg</td><td>Muchas gracias estuvo todo
bien, gracias.</td>
</tr><tr>

<td>90950887584</td><td>09/06/2023</td><td>10:56:13</td><td>27130</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>10:21:10</td><td>10:28:50</td><td>01920356c83
90857</td><td>56950887584</td><td>CC</td><td>48765706-9</td><td>459</
td><td>7794717</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AT63</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56950887584</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>5</td><td>3</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90951692210</td><td>09/06/2023</td><td>15:30:14</td><td>30173</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>08:22:48</td><td>08:28:28</td><td>01920356c83
8fac4</td><td>56951692210</td><td>SS</td><td>75117638-4</td><td>339</
td><td>7789564</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00APPJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56951692210</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DPshEPUw31MQV1HiON0nyeCbkM_WBmnupu4Y8JuWnjY</td><td>No responde</td>
</tr><tr>

<td>90975201131</td><td>09/06/2023</td><td>13:02:05</td><td>28522</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>22:09:23</td><td>22:12:43</td><td>01920356c83
97c09</td><td>56975201131</td><td>CC</td><td>41772383-8</td><td>200</
td><td>7789491</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BQ05</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56975201131</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=JXjsrsqvPrwtFxd1YA6xX8evfNCM2Z64qP8NjgpANHQ</td><td>No
responde</td>
</tr><tr>

<td>90974447130</td><td>09/06/2023</td><td>11:42:25</td><td>27628</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>11:41:14</td><td>12:04:10</td><td>019003374ea
753f1</td><td>56974447130</td><td>CC</td><td>76344896-7</td><td>1375</
td><td>9026869</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0S6D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56974447130</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Pd01QHpMupc2Lc1ZNbGQGLXOyrn4sOqJjbOUcDjI544</td><td>No
responde</td>
</tr><tr>

<td>90975784988</td><td>09/06/2023</td><td>13:39:23</td><td>28948</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>17:09:10</td><td>17:25:53</td><td>019003374ea
794a6</td><td>56975784988</td><td>CC</td><td>74586595-K</td><td>1002</
td><td>9029890</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1C9V</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56975784988</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1hblnwVx3rqYeUPUlkGzXzhQvHjPG8_t1RDAv_nSpac</td><td>Muy buen servicio.</td>
</tr><tr>

<td>90975765350</td><td>09/06/2023</td><td>14:20:50</td><td>29398</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>14:01:45</td><td>14:31:06</td><td>01920356c83
932c3</td><td>56975765350</td><td>CC</td><td>45644053-3</td><td>1760</
td><td>7800231</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B7MQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56975765350</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Fe9wzZEhSfmD-o2bfvT5wy20AyvVVaLkOtLrYs8doso</td><td>No responde</td>
</tr><tr>

<td>90975780040</td><td>09/06/2023</td><td>14:58:00</td><td>29816</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>09:13:04</td><td>09:33:44</td><td>01920356c83
8fe89</td><td>56975780040</td><td>CC</td><td>74991166-2</td><td>1239</
td><td>7791237</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AQNN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56975780040</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Gb14giyaXRIaMK3ODJHGByAcHYOPL-jV9fJC2cX5vm8</td><td>No, el ejecutivo poca ayuda,
se quedaba callado no me respond&#237;an las consultas que tenia que hacerle en
pocas palabras me pesco para el webeo y lo otro que me dijo pague su boleta no
m&#225;s, eso no m&#225;s.</td>
</tr><tr>

<td>90975423002</td><td>09/06/2023</td><td>15:54:53</td><td>30440</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>14:15:16</td><td>14:18:01</td><td>019003374ea
77412</td><td>56975423002</td><td>SS</td><td>77597712-4</td><td>154</
td><td>9025322</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C145F</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56975423002</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90975324246</td><td>09/06/2023</td><td>10:02:30</td><td>26531</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>15:17:56</td><td>15:32:03</td><td>01920356c83
94106</td><td>56975324246</td><td>CC</td><td>48581296-2</td><td>846</
td><td>7793787</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BB8M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56975324246</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_lJnavBgBi2fnjLB39ctsbGM8ef_GrzFLCXSQox82kU</td><td>Muy buena.</td>
</tr><tr>

<td>90975611987</td><td>09/06/2023</td><td>11:28:27</td><td>27486</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:02:57</td><td>12:20:54</td><td>01920356c83
91bad</td><td>56975611987</td><td>CC</td><td>16678026-8</td><td>1076</
td><td>7788293</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B1V6</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo compra de
tel??fono</td><td>3</td><td>IVR_105</td><td>56975611987</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=faEBq7ElN4tGHCNLxXWE2aIO6Gd3svAuL2-QEjn_Ovo</td><td>No responde</td>
</tr><tr>

<td>90991404894</td><td>09/06/2023</td><td>12:06:30</td><td>27899</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>13:46:11</td><td>14:00:21</td><td>01920356c83
92fa3</td><td>56991404894</td><td>SS</td><td>9617346-6</td><td>799</
td><td>7795255</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B6U2</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>ST_Hobbies</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56991404894</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=slQ4jfpRrbGdTf4i1_2lUeZ39Govo4JRVCvr5VpXLGU</td><td>Fue
muy buena, muy buena, ojala me resuelvan el problema luego si.</td>
</tr><tr>

<td>90991299900</td><td>09/06/2023</td><td>11:38:23</td><td>27577</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>14:11:27</td><td>14:17:49</td><td>01920356c83
934c1</td><td>56991299900</td><td>CC</td><td>71463396-1</td><td>381</
td><td>7800264</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B86O</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56991299900</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EDlLNJ-CSA_RVvGmyvdz5Hcms3bIVmP5mek5DCbaBkE</td><td>Lo que pasa es que ella muy
agradable, me lo soluciono, me llevo a los pasos para solucionar el problema pero
mi tel&#233;fono sigue lento para la cantidad de plata que yo pago as&#237; que yo
creo que este fin de semana me porto a otro de ustedes, a la competencia.</td>
</tr><tr>

<td>90975927748</td><td>09/06/2023</td><td>14:57:52</td><td>29813</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:50:19</td><td>13:09:59</td><td>019003374ea
76248</td><td>56975927748</td><td>SS</td><td>76505649-7</td><td>1179</
td><td>9035188</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0VNR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56975927748</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZKid9SJKFG97VLv6JpSnOxAHBg8vPTqEantBv7myJqY</td><td>Muy buena la atenci&#243;n
todo muy bien explicado.</td>
</tr><tr>

<td>90992177476</td><td>09/06/2023</td><td>15:21:20</td><td>30103</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>14:11:55</td><td>14:20:42</td><td>01920356c83
934dc</td><td>56992177476</td><td>CC</td><td>75167912-2</td><td>459</
td><td>7788662</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B87J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56992177476</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>2</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=k5s5Oz4gZsfbfrlGOVXfOyV8aeKBSWTQG_KOAwVihOE</td><td>Pues nada, solo me
resolvieron las dudas que necesitaba saber as&#237; que todo muy bien,
gracias.</td>
</tr><tr>

<td>90977212811</td><td>09/06/2023</td><td>13:46:28</td><td>29032</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>18:04:45</td><td>18:30:56</td><td>01920356c83
95d63</td><td>56977212811</td><td>CC</td><td>45892768-5</td><td>1570</
td><td>7795849</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BIBA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56977212811</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=I7N0NzYqt52vldpk6onD1YLlnBmIEWPrggB1aEV2d4M</td><td>No
responde</td>
</tr><tr>
<td>90954662896</td><td>09/06/2023</td><td>15:01:24</td><td>29856</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>10:33:29</td><td>10:41:32</td><td>019003374ea
7460a</td><td>56954662896</td><td>CC</td><td>48297073-7</td><td>483</
td><td>9026669</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0OP7</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56954662896</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=q1MAl_jCfKe0y_4ifv0RSCEaQmjKFtlvH96fP8iIk1w</td><td>No responde</td>
</tr><tr>

<td>90976690178</td><td>09/06/2023</td><td>11:11:08</td><td>27295</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>19:32:56</td><td>19:38:57</td><td>019003374ea
7ae09</td><td>56976690178</td><td>CC</td><td>74293664-3</td><td>360</
td><td>9032165</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1IKN</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>mi marido no tiene se??al en el
campo vivo</td><td>3</td><td>IVR_105</td><td>56976690178</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_WHT6Dl49YnV1ISrtgSD5pd74yQkt5t9hxgLtoY-XaE</td><td>Quede satisfecha porque me
dieron una respuesta l&#243;gica que hab&#237;a ca&#237;do la antena que hab&#237;a
falla por el temporal de ayer as&#237; que hicieron todas las gestiones que yo
necesitaba y gracias a dios logre contactarme con mi marido y muchas gracias por el
servicio y cada vez que yo necesite voy a estar siempre conect&#225;ndome con
ustedes muy buenos d&#237;as o buenas tardes as&#237; que felicidades, gracias chao
chao.</td>
</tr><tr>

<td>90976567434</td><td>09/06/2023</td><td>14:09:47</td><td>29297</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>11:08:03</td><td>11:14:49</td><td>01920356c83
91110</td><td>56976567434</td><td>CC</td><td>72895873-1</td><td>405</
td><td>7799795</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AVBJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56976567434</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Uk4ZfT3fjXPiFeEBKngBp8w1ve6YbGVDy4me_ti5Rps</td><td>Fue muy buena la
atenci&#243;n del joven que me atendi&#243; as&#237; que le saco un 5.</td>
</tr><tr>

<td>90992318514</td><td>09/06/2023</td><td>10:26:58</td><td>26831</
td><td>Call Center
M&#243;vil</td><td>08/06/2023</td><td>12:57:45</td><td>13:06:21</td><td>019003374ea
763d5</td><td>56992318514</td><td>PP</td><td>72975669-5</td><td>516</
td><td>9020941</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1046</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56992318514</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=JykzptsCfkK69wDWypqGM3zynihGy9HEuz2Fpu3iQs0</td><td>El problema aun no ha sido
resuelto si bien se inicio su tramite veremos el resultado en una o dos semanas,
eso, gracias.</td>
</tr><tr>

<td>90976555641</td><td>10/06/2023</td><td>15:11:59</td><td>33323</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:50:28</td><td>17:58:02</td><td>01920356c83
9d86b</td><td>56976555641</td><td>CC</td><td>71271173-6</td><td>453</
td><td>7803748</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CH2H</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_Saludos</td><td>kanokari</td><td>3</td><td>IVR_105</td><td>56976555641</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=NjI2iCBH5XQpbf-1KGLlNDDLz6KV-OVCfPLTK9z3zfw</td><td>Muy conforme con lo que
necesitaba yo, nada m&#225;s, agradecido tambi&#233;n de la se&#241;orita que me
atendi&#243;.</td>
</tr><tr>

<td>90955274342</td><td>10/06/2023</td><td>16:34:52</td><td>34267</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>20:29:05</td><td>20:37:06</td><td>01920356c83
9ebce</td><td>56955274342</td><td>CC</td><td>48141053-3</td><td>480</
td><td>7802460</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CLTD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56955274342</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=YsBtpUabUOxSkYK5LRVIzgZ1KiuWiseNFoG7Zl_pPJU</td><td>No, super bien, nada que
decir, estoy bien estoy bien satisfecho gracias. </td>
</tr><tr>

<td>90956110712</td><td>10/06/2023</td><td>17:08:24</td><td>34627</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:44:08</td><td>18:09:32</td><td>019003374ea
822a9</td><td>56956110712</td><td>CC</td><td>70101009-4</td><td>1523</
td><td>9037837</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2FOI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56956110712</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976017005</td><td>10/06/2023</td><td>12:14:10</td><td>31363</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>10:57:15</td><td>11:10:16</td><td>01920356c83
99525</td><td>56976017005</td><td>SS</td><td>74886436-9</td><td>780</
td><td>7808797</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C08R</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56976017005</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0yeeZjv5waRZsOUBPu6Ui6AO7xAFiUTgxqRuKag2vCQ</td><td>No responde</td>
</tr><tr>

<td>90991246859</td><td>10/06/2023</td><td>12:27:19</td><td>31492</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>12:44:05</td><td>12:57:07</td><td>019003374ea
7ef84</td><td>56991246859</td><td>CC</td><td>75917956-0</td><td>782</
td><td>9037102</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C22VP</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56991246859</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976402888</td><td>10/06/2023</td><td>16:09:51</td><td>33998</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>13:16:52</td><td>13:24:28</td><td>019003374ea
7f555</td><td>56976402888</td><td>CC</td><td>74814722-5</td><td>455</
td><td>9046440</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C24E8</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Saldo_Dificultad</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56976402888</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=D7-Rh8Axqht6asWP9m15VAT2wkkNBhdsBGGwtY6j9bY</td><td>Bueno lo que necesitaba fue
bastante expedito y resuelto claramente as&#237; que qued&#233; conforme, eso
podr&#237;a eso es todo.</td>
</tr><tr>

<td>90975480699</td><td>10/06/2023</td><td>16:44:09</td><td>34379</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>14:23:56</td><td>14:42:23</td><td>019003374ea
80146</td><td>56975480699</td><td>CC</td><td>44876386-2</td><td>1106</
td><td>9041033</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C27DM</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero hacer un reclamo en contra de
entel</td><td>3</td><td>IVR_105</td><td>56975480699</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=StaNrKtbMWpsyJKNJHqb80W1yDDtgj39JFVv8yJ2TGQ</td><td>Las ejecutivas no tienen
conocimientos y no tienen ning&#250;n tipo de atribuci&#243;n para solucionar los
problemas que tienen los usuarios, entregan plazos, plazos que finalmente como se
puede apreciar en los reclamos que ya se han hecho, no se cumplen no dan una
respuesta, entonces y la &#250;nica soluci&#243;n que dan los ejecutivos es dar
m&#225;s plazos y m&#225;s plazos y yo ya llevo 3 meses con el problema, muchas
gracias.</td>
</tr><tr>
<td>90975414522</td><td>10/06/2023</td><td>17:34:47</td><td>34948</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>21:46:27</td><td>22:00:43</td><td>019003374ea
83eee</td><td>56975414522</td><td>SS</td><td>41304212-7</td><td>855</
td><td>9041880</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2MQH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56975414522</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xt1Fk2N4ybkfhRBuOnmkIv4dXYRR16iVMYfG3oqcaNg</td><td>Excelente atenci&#243;n.</td>
</tr><tr>

<td>90990172320</td><td>10/06/2023</td><td>12:27:35</td><td>31495</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>13:53:30</td><td>14:08:31</td><td>019003374ea
7fc18</td><td>56990172320</td><td>CC</td><td>48201425-9</td><td>900</
td><td>9037284</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2648</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_SSTT_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56990172320</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=W-
K6IKnZVAHz8tZxd-j7nPHCGwgg7Sf8dra4iGxgARM</td><td>Fue muy buena la atenci&#243;n
del ejecutivo de ayer, muchas gracias.</td>
</tr><tr>

<td>90990837624</td><td>10/06/2023</td><td>11:01:20</td><td>30531</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:57:25</td><td>18:30:16</td><td>019003374ea
824cc</td><td>56990837624</td><td>SS</td><td>70006050-0</td><td>1970</
td><td>9050839</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2G9K</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56990837624</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=4x8aQpjs1pntnOCz1p9EHv16rzxhwySDWwTd1G9AqQs</td><td>No
responde</td>
</tr><tr>

<td>90989254531</td><td>10/06/2023</td><td>15:06:21</td><td>33256</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>18:00:13</td><td>18:25:35</td><td>01920356c83
9d9c9</td><td>56989254531</td><td>CC</td><td>72489120-9</td><td>1521</
td><td>7808251</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CHDE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56989254531</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>
<td>90950936036</td><td>10/06/2023</td><td>15:53:50</td><td>33801</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>12:05:18</td><td>12:20:52</td><td>01920356c83
9a16a</td><td>56950936036</td><td>SS</td><td>46063039-8</td><td>933</
td><td>7807531</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C3AU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56950936036</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=z2XLUmVi8L21JMxOBx_RW-JCHjS7TzbKOHgP1DG-s_0</td><td>No responde</td>
</tr><tr>

<td>90952353091</td><td>10/06/2023</td><td>14:24:16</td><td>32777</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>10:15:13</td><td>10:22:32</td><td>019003374ea
7d317</td><td>56952353091</td><td>CC</td><td>42143861-7</td><td>438</
td><td>9047846</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1RSO</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Pago</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56952353091</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90988322520</td><td>10/06/2023</td><td>15:54:37</td><td>33807</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>18:10:55</td><td>18:36:06</td><td>01920356c83
9db59</td><td>56988322520</td><td>CC</td><td>77161478-7</td><td>1510</
td><td>7809742</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CHPU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56988322520</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=hWpRijMUjvl0PT1GXTG-r27jhAh2pZC7pHkSFh92Oag</td><td>No responde</td>
</tr><tr>

<td>90988887671</td><td>10/06/2023</td><td>15:05:35</td><td>33245</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>20:36:14</td><td>20:53:33</td><td>01920356c83
9ec6b</td><td>56988887671</td><td>SS</td><td>72958411-8</td><td>1038</
td><td>7805482</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CM29</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56988887671</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Jmh0idDJ0gPT_oDa6WQ3b1bRHcquFNpyqDsY54-y3iw</td><td>Fue muy amable y ejecutiva la
persona que me atendi&#243;.</td>
</tr><tr>

<td>90949370700</td><td>10/06/2023</td><td>11:55:05</td><td>31142</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>09:36:23</td><td>09:45:42</td><td>019003374ea
7cd3c</td><td>56949370700</td><td>SS</td><td>46694207-3</td><td>558</
td><td>9047747</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1QDU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56949370700</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IDlOzptABnz-tVo9LTU9ywkQRi0ZrUYg_fipRq65w3E</td><td>No responde</td>
</tr><tr>

<td>90949605648</td><td>10/06/2023</td><td>16:37:22</td><td>34296</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>19:43:33</td><td>19:52:20</td><td>01920356c83
9e716</td><td>56949605648</td><td>CC</td><td>74735576-2</td><td>526</
td><td>7808401</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CKNN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56949605648</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ypCnmgOkY0VO3H37bh-Z1ZkFkp7emG9YLYP_sWusQ6w</td><td>No responde</td>
</tr><tr>

<td>90950280380</td><td>10/06/2023</td><td>11:21:10</td><td>30779</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>11:43:20</td><td>12:10:22</td><td>01920356c83
99d97</td><td>56950280380</td><td>CC</td><td>41477660-4</td><td>1622</
td><td>7811870</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C2CB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Seguro_Consulta_Tipos</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56950280380</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Udr5rO2PUsgrJbPo_TZO7HnP6i66K2BtRP7xPJf8o7U</td><td>No responde</td>
</tr><tr>

<td>90973776981</td><td>10/06/2023</td><td>15:11:17</td><td>33315</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>18:14:13</td><td>18:23:17</td><td>01920356c83
9dbcf</td><td>56973776981</td><td>SS</td><td>74293664-3</td><td>544</
td><td>7812677</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CHTK</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero hacer un
reclamo</td><td>3</td><td>IVR_105</td><td>56973776981</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RXjyuV-ydBEaxPaKprHBQj0wsDY1WzDDmjhZzpL3QCw</td><td>No responde</td>
</tr><tr>

<td>90973968880</td><td>10/06/2023</td><td>18:07:49</td><td>35310</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>12:51:31</td><td>13:01:49</td><td>019003374ea
7f0e9</td><td>56973968880</td><td>CC</td><td>48040744-K</td><td>617</
td><td>9037116</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C23AU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56973968880</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HRNPwpIykZYCisU0mnsZv9uOcsfTP7bQYL4lTa4Bt0I</td><td>Era para ingresar un plan a
mi cuenta y todo sali&#243; bien, muchas gracias.</td>
</tr><tr>

<td>90973647053</td><td>10/06/2023</td><td>18:08:12</td><td>35314</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>09:04:48</td><td>09:15:55</td><td>019003374ea
7c963</td><td>56973647053</td><td>CC</td><td>46083945-9</td><td>666</
td><td>9045795</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1PF6</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Saldo_Dificultad</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56973647053</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=aT9D3EuqEIwGoZOezEHC9XFqO2x7PaHxSd7WeJmhQ68</td><td>No responde</td>
</tr><tr>

<td>90973408268</td><td>10/06/2023</td><td>14:23:56</td><td>32772</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>21:01:12</td><td>21:53:10</td><td>019003374ea
83b75</td><td>56973408268</td><td>CC</td><td>72640098-9</td><td>3118</
td><td>9047449</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2LUR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56973408268</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HSZjsKE9Pe53wFpoZ-BO0rABsjC6LBBMCRyCfkA4J34</td><td>Excelente la atenci&#243;n de
la ejecutiva, hizo todo lo posible para ayudarme y concretar la gesti&#243;n que
nosotros quer&#237;amos, muchas gracias a la ejecutiva, ojal&#225; que hubieran
muchas como ella.</td>
</tr><tr>

<td>90999951457</td><td>10/06/2023</td><td>17:22:09</td><td>34794</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>13:36:04</td><td>13:43:56</td><td>01920356c83
9b180</td><td>56999951457</td><td>SS</td><td>75451187-7</td><td>471</
td><td>7809137</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C7BD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56999951457</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=TyGFGbXX8MyCbK9zj0a2uY1H8kdlzABEmqSThwRrkMo</td><td>Buena la atenci&#243;n de la
persona que me atendi&#243; del ejecutivo muy buena, nada que decir.</td>
</tr><tr>

<td>90946141914</td><td>10/06/2023</td><td>15:29:29</td><td>33502</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:06:17</td><td>17:31:49</td><td>01920356c83
9d208</td><td>56946141914</td><td>SS</td><td>72080082-9</td><td>1531</
td><td>7805163</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CFFG</td><td>Plata</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56946141914</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=UhT8vGUe90iGl-Gk5P5TqKGPOBpAp57fsYSmk0tjV8Q</
td><td>Bueno la atenci&#243;n en primer lugar fue inmediata, muy gentil muy
educadita la ni&#241;a que me atendi&#243;, me plante&#243; una posible
soluci&#243;n pero que ya radica por ella sino que por el servicio t&#233;cnico de
la compa&#241;&#237;a, nada m&#225;s, pero yo estoy consciente de eso, eso es todo
gracias.</td>
</tr><tr>

<td>90947837611</td><td>10/06/2023</td><td>12:30:49</td><td>31540</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>20:42:24</td><td>20:54:31</td><td>019003374ea
839c9</td><td>56947837611</td><td>SS</td><td>8151460-7</td><td>726</
td><td>9039985</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2LHF</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56947837611</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=RiWTuiBIbw0H-
_aqV8WLKLe7lr-O3DdvL3ZboeDEmME</td><td>No responde</td>
</tr><tr>

<td>90986831741</td><td>10/06/2023</td><td>14:24:56</td><td>32787</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>15:54:25</td><td>16:02:39</td><td>01920356c83
9c751</td><td>56986831741</td><td>PP</td><td>41515759-2</td><td>493</
td><td>7810924</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CCPS</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>Boleta_Consulta_Forma_Pago</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56986831741</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=o-JnLcYLvXe7kiDrVJQpTFhCVOvoFfJ-qEYKrdU9JvI</td><td>Muy buena muy buena, todo
solucionado.</td>
</tr><tr>

<td>90999666028</td><td>10/06/2023</td><td>16:10:26</td><td>34005</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>15:49:17</td><td>15:59:07</td><td>019003374ea
80fd9</td><td>56999666028</td><td>PP</td><td>76805243-3</td><td>589</
td><td>9039419</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2B27</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56999666028</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=vRj8LbkOpSumP2Chs746aUh_m60Uzg5L1232s7F1mdY</td><td>Todo
... me sac&#243; de todas las dudas, gracias.</td>
</tr><tr>

<td>90998968470</td><td>10/06/2023</td><td>14:24:09</td><td>32774</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>16:33:57</td><td>16:45:32</td><td>019003374ea
81731</td><td>56998968470</td><td>SS</td><td>74063834-3</td><td>694</
td><td>9041350</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2CSV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56998968470</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=wRRNJ-
b5tojn80D-hZKHP73eq8WH1k7q096bPpFOSQc</td><td>No responde</td>
</tr><tr>

<td>90942852311</td><td>10/06/2023</td><td>15:58:06</td><td>33853</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>20:31:40</td><td>20:41:44</td><td>019003374ea
838c9</td><td>56942852311</td><td>SS</td><td>46713076-5</td><td>604</
td><td>9045526</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2L9F</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero hacer un
reclamo</td><td>3</td><td>IVR_105</td><td>56942852311</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=iQaS53_IbvczUOG6K0lNdxCaYUj02SZ76VopCwM_wuc</td><td>El motivo de mi molestia es
que yo quiero seguir con Entel pero no me dieron soluci&#243;n a mi problema,
as&#237; que por ese motivo me voy a cambiar de compa&#241;&#237;a, ya lo estoy
viendo ahora mismo.</td>
</tr><tr>

<td>90986344603</td><td>10/06/2023</td><td>13:14:08</td><td>32007</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>15:47:13</td><td>15:59:51</td><td>01920356c83
9c64f</td><td>56986344603</td><td>CC</td><td>48040744-K</td><td>757</
td><td>7802016</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CCHQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56986344603</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1GBh7Nn2Rm__WTcB74OBKk_BEq1oWMn4-5Z_LycrIdQ</td><td>No responde</td>
</tr><tr>

<td>90969191653</td><td>10/06/2023</td><td>12:12:37</td><td>31344</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>18:17:36</td><td>18:27:15</td><td>01920356c83
9dc51</td><td>56969191653</td><td>CC</td><td>8151460-7</td><td>578</
td><td>7811197</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CI1M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56969191653</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90944279176</td><td>10/06/2023</td><td>12:29:52</td><td>31526</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>18:49:27</td><td>19:00:04</td><td>019003374ea
82c94</td><td>56944279176</td><td>SS</td><td>41304212-7</td><td>636</
td><td>9047273</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2I7R</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_OTT_Solicitud_Suscripcion</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56944279176</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=n3tbjLQqPbMtRG3E-
diY_cKdyliQVJNGFNEgHm0SQVA</td><td>No responde</td>
</tr><tr>

<td>90967022373</td><td>10/06/2023</td><td>17:33:43</td><td>34932</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>11:20:14</td><td>11:27:24</td><td>01920356c83
99943</td><td>56967022373</td><td>CC</td><td>77226772-K</td><td>428</
td><td>7802894</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C19O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56967022373</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cyf9GPJBVZQvYUhNhavZgaD0tSoiOJC3TwWzBRyHMI0</td><td>Muy bueno, buena
atenci&#243;n.</td>
</tr><tr>

<td>90967032366</td><td>10/06/2023</td><td>17:54:35</td><td>35151</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>22:47:43</td><td>22:58:18</td><td>01920356c83
9f5db</td><td>56967032366</td><td>SS</td><td>72317299-3</td><td>634</
td><td>7807067</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CODN</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56950101969</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>2</td><td>2</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=eCuIGo5qjDWf3OJ00nespKMZ1k2LR_g-dBjU244wInA</td><td>No
ten&#237;an respuesta a lo que estaba preguntando, me llegaron las sim a la casa de
la portabilidad y ellos no ten&#237;an la asignaci&#243;n de las sim, son 4
n&#250;meros que cambi&#233; y no ten&#237;an la identificaci&#243;n de cada sim
para cada local, hab&#237;a bastado que me hubiera dicho no tengo el registro en el
sistema, pero me tuvo 20 minutos y no me supo dar respuesta, no me dijo nunca que
no ten&#237;a la informaci&#243;n.</td>
</tr><tr>

<td>90998749736</td><td>10/06/2023</td><td>12:12:34</td><td>31343</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:18:26</td><td>17:39:57</td><td>01920356c83
9d3d9</td><td>56998749736</td><td>SS</td><td>75205394-4</td><td>1291</
td><td>7811102</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CFU1</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56998749736</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998804630</td><td>10/06/2023</td><td>11:26:28</td><td>30846</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>18:48:13</td><td>18:55:03</td><td>01920356c83
9e055</td><td>56998804630</td><td>SS</td><td>75095168-6</td><td>409</
td><td>7812734</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CJ1P</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56998804630</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=cLBZBhA8m-hrYspwovWVYaZHE9KcJiOwVXGHgwvrkDI</td><td>No responde</td>
</tr><tr>

<td>90942112045</td><td>10/06/2023</td><td>15:05:49</td><td>33248</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:18:30</td><td>17:51:19</td><td>01920356c83
9d3dd</td><td>56942112045</td><td>SS</td><td>45970674-7</td><td>1968</
td><td>7812577</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CFU5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56942112045</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90984245222</td><td>10/06/2023</td><td>11:32:59</td><td>30892</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>21:00:29</td><td>21:11:43</td><td>01920356c83
9ee8c</td><td>56984245222</td><td>SS</td><td>8151460-7</td><td>673</
td><td>7805498</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CMJA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56984245222</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=gpExrH7VB_Z3_WxBn9577di--fcirtydpeBCWQ9II5I</td><td>No responde</td>
</tr><tr>
<td>90984518186</td><td>10/06/2023</td><td>17:55:47</td><td>35163</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:19:31</td><td>17:29:12</td><td>019003374ea
81ebc</td><td>56984518186</td><td>SS</td><td>75655153-1</td><td>580</
td><td>9050754</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2EP5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_SMS_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56984518186</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=uTcvZcd298GqfXnswHQem_iIQephuxy5FJ16YT1NooM</td><td>No
fue solucionado mi problema hasta el momento, todav&#237;a tengo el problema de
mensaje, ese es el problema.</td>
</tr><tr>

<td>90997953394</td><td>10/06/2023</td><td>12:55:08</td><td>31808</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>10:44:21</td><td>11:07:07</td><td>019003374ea
7d81e</td><td>56997953394</td><td>SS</td><td>60545800-9</td><td>1365</
td><td>9040474</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1T4S</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Internet_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56997953394</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=SQR6RJTfzLsGIWnHMfQxR5tP9JdCja9oYRozUjx8Vh4</td><td>No responde</td>
</tr><tr>

<td>90984032658</td><td>10/06/2023</td><td>11:16:54</td><td>30727</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>13:22:40</td><td>13:32:33</td><td>019003374ea
7f65a</td><td>56984032658</td><td>CC</td><td>75358133-2</td><td>592</
td><td>9042748</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C24MC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Via_WhatsApp</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56984032658</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90984164147</td><td>10/06/2023</td><td>13:00:31</td><td>31839</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>10:58:15</td><td>11:03:39</td><td>01920356c83
9955d</td><td>56984164147</td><td>CC</td><td>75704634-2</td><td>323</
td><td>7804344</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C0AJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56984164147</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ssQdgQbyerMKo9nnU4OeJ2ZaCssREaprn7zbjc-KyLg</td><td>No responde</td>
</tr><tr>

<td>90982797694</td><td>10/06/2023</td><td>14:34:13</td><td>32902</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>18:43:56</td><td>18:47:56</td><td>019003374ea
82bba</td><td>56982797694</td><td>CC</td><td>72512538-0</td><td>239</
td><td>9039820</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2I11</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_Cesion_De_Linea_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56982797694</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wYyPuNh-N__eFlAEQxWeSoojrMJHclU8vTprna-50-I</td><td>Me dieron soluci&#243;n a lo
solicitado y de buena forma en poco tiempo, gracias.</td>
</tr><tr>

<td>90982637653</td><td>10/06/2023</td><td>18:12:05</td><td>35361</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>20:12:18</td><td>20:17:38</td><td>01920356c83
9ea45</td><td>56982637653</td><td>CC</td><td>75346313-5</td><td>320</
td><td>7802440</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CLH5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56982637653</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90938856819</td><td>10/06/2023</td><td>17:23:18</td><td>34810</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>16:28:10</td><td>16:41:27</td><td>01920356c83
9cc26</td><td>56938856819</td><td>SS</td><td>71021172-8</td><td>796</
td><td>7802094</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CE0G</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56938856819</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=X_I-
2n3Vk8gUfiDlDkte5IC1uw2Cjp-Q3uinglG8Wg4</td><td>No responde</td>
</tr><tr>

<td>90965056110</td><td>10/06/2023</td><td>17:32:10</td><td>34917</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>11:50:51</td><td>11:55:28</td><td>01920356c83
99ee7</td><td>56965056110</td><td>CC</td><td>48765706-9</td><td>276</
td><td>7802975</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C2MR</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>no tengo
se??al</td><td>3</td><td>IVR_105</td><td>56965056110</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90964039923</td><td>10/06/2023</td><td>16:57:41</td><td>34534</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:20:00</td><td>17:31:38</td><td>019003374ea
81ecf</td><td>56964039923</td><td>CC</td><td>75271392-8</td><td>697</
td><td>9045196</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2EPO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56964039923</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=XBwx54bsn2_9jwcwj-JJjgN05wRVlP8rIVkyL214XBc</td><td>No
responde</td>
</tr><tr>

<td>90964553621</td><td>10/06/2023</td><td>11:14:45</td><td>30702</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:17:15</td><td>17:17:59</td><td>01920356c83
9d3a6</td><td>56964553621</td><td>CC</td><td>71021172-8</td><td>42</
td><td>7806716</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CFSE</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56964553621</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>&nbsp;</td><td>2</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90936381044</td><td>10/06/2023</td><td>13:54:55</td><td>32455</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>22:46:16</td><td>22:57:55</td><td>01920356c83
9f5cd</td><td>56936381044</td><td>SS</td><td>41772383-8</td><td>699</
td><td>7802540</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00COD9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56936381044</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=BMPsnvSr7uGVsOB9DhLAnagWkU9aMXPdy2S5obA1Clc</td><td>No responde</td>
</tr><tr>

<td>90996917217</td><td>10/06/2023</td><td>11:14:58</td><td>30703</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>11:05:49</td><td>11:27:03</td><td>019003374ea
7dc35</td><td>56996917217</td><td>CC</td><td>48189464-6</td><td>1273</
td><td>9042383</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1U5I</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56996917217</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=YARPx8oZvqmc4IaM8qMabOpNSh6h7Ya0gePp9h0Og1Q</td><td>Muy buenos d&#237;as, mi
solicitud fue para dar una l&#237;nea adicional en el cual para poder yo gestionar
una compra de un tel&#233;fono, ya, en la cual me dijeron que me iban a devolver el
llamado hoy d&#237;a como a las 10, 10:30 y dentro de eso nunca fue, as&#237; que
nada que hacer po, eh la gesti&#243;n estaba casi lista y se supon&#237;a que hoy
d&#237;a pod&#237;a ver la l&#237;nea adicional en mi cuenta y dentro de eso me
iban a dar un cupo para poder comprar un tel&#233;fono, porque el tel&#233;fono que
yo estoy usando ya no est&#225; escuchando muy bien.</td>
</tr><tr>

<td>90982294538</td><td>10/06/2023</td><td>17:28:27</td><td>34869</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>21:13:34</td><td>21:46:58</td><td>01920356c83
9efb6</td><td>56982294538</td><td>CC</td><td>75219608-7</td><td>2003</
td><td>7809942</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CMSK</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56982294538</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90935035104</td><td>10/06/2023</td><td>12:13:56</td><td>31359</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>20:24:57</td><td>20:40:11</td><td>019003374ea
83807</td><td>56935035104</td><td>SS</td><td>42381010-6</td><td>913</
td><td>9047418</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2L3D</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56935035104</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9o9y07KOOlsPmb61myLWH5e5YtuygEcTbVm_OUeLVAk</td><td>No responde</td>
</tr><tr>

<td>90963383307</td><td>10/06/2023</td><td>11:41:36</td><td>31002</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>15:30:37</td><td>15:35:13</td><td>019003374ea
80ce7</td><td>56963383307</td><td>SS</td><td>44582458-5</td><td>276</
td><td>9048674</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2AAL</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56963383307</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90934267998</td><td>10/06/2023</td><td>12:37:05</td><td>31585</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>16:19:47</td><td>16:44:35</td><td>01920356c83
9cb07</td><td>56934267998</td><td>CC</td><td>41453069-9</td><td>1487</
td><td>7805070</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CDNI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56934267998</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=XYplIo9GkjWtMy5QmAo_Rf6PSmzegpYRgZKIFpYS_qU</td><td>No
responde</td>
</tr><tr>

<td>90995490768</td><td>10/06/2023</td><td>14:26:56</td><td>32808</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>16:13:17</td><td>16:22:09</td><td>01920356c83
9ca26</td><td>56995490768</td><td>SS</td><td>40223104-1</td><td>531</
td><td>7808066</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CDGH</td><td>Plata</
td><td>563435</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>600105</td><td>56923809232</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=45nyXOIYzRNvjBOkhlnEMJo0TRHCvPbAeFaoPLVRzVc</td><td>No responde</td>
</tr><tr>

<td>90995244560</td><td>10/06/2023</td><td>17:25:18</td><td>34833</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>12:03:34</td><td>12:07:43</td><td>01920356c83
9a12a</td><td>56995244560</td><td>CC</td><td>71489917-1</td><td>248</
td><td>7807529</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C38U</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_V_H_Entel_Hogar_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56995244560</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=I0svsRipUJ7Ocop0UfticWOZBAajrFm-bvVM7kp_EIw</td><td>No responde</td>
</tr><tr>

<td>90981802440</td><td>10/06/2023</td><td>11:01:05</td><td>30529</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>21:42:07</td><td>21:56:31</td><td>01920356c83
9f1f9</td><td>56981802440</td><td>CC</td><td>75994147-0</td><td>863</
td><td>7809964</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CNEN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56981802440</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90981813351</td><td>10/06/2023</td><td>13:55:23</td><td>32461</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>13:05:40</td><td>13:11:50</td><td>019003374ea
7f369</td><td>56981813351</td><td>PP</td><td>76805243-3</td><td>369</
td><td>9046409</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C23UT</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Portabilidad_Consulta_Estado</td><td>&nbsp;</
td><td>&nbsp;</td><td>103_PP</td><td>56981813351</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>2</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=oCc4EvyRTfFjCMuoiwuvoipf5vmGa-Y1EY7GLH8wGNc</td><td>El
ejecutivo que atendi&#243; el llamado se comprometi&#243; a devolverme el llamado y
todav&#237;a no me lo devuelve, eso.</td>
</tr><tr>

<td>90962018114</td><td>10/06/2023</td><td>11:48:49</td><td>31063</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>13:16:56</td><td>13:20:52</td><td>01920356c83
9ae2d</td><td>56962018114</td><td>CC</td><td>75670746-9</td><td>235</
td><td>7804681</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C6GT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56962018114</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2JjBQan5YrGgraZWesiEwoZBCUCqJekkFwzEVbgmGec</td><td>Muy bueno el servicio.</td>
</tr><tr>

<td>90962252983</td><td>10/06/2023</td><td>15:11:32</td><td>33318</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:13:30</td><td>17:22:18</td><td>019003374ea
81ddf</td><td>56962252983</td><td>CC</td><td>73322270-0</td><td>527</
td><td>9037776</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2EI8</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>estoy sin
cobertura</td><td>3</td><td>IVR_105</td><td>56962252983</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vvcOT-4OxWMXPHVd6mlFmWlpxZSAaalZ33sEQxxDmUA</td><td>No responde</td>
</tr><tr>

<td>90933914828</td><td>10/06/2023</td><td>15:57:46</td><td>33846</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>09:10:50</td><td>09:19:00</td><td>019003374ea
7ca0f</td><td>56933914828</td><td>SS</td><td>74833728-8</td><td>489</
td><td>9040264</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1PKI</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>el mes pasado Me est??n cobrando un
coro si sigo y est??n en lo mismo en mi boleta y necesito que me hagan el
descuento</td><td>3</td><td>IVR_105</td><td>56933914828</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90994662302</td><td>10/06/2023</td><td>13:15:42</td><td>32027</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>14:10:27</td><td>14:26:12</td><td>019003374ea
7feec</td><td>56994662302</td><td>SS</td><td>78292269-6</td><td>944</
td><td>9040996</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C26QS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56994662302</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90994884816</td><td>10/06/2023</td><td>11:00:41</td><td>30527</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>20:30:50</td><td>20:46:43</td><td>019003374ea
838b0</td><td>56994884816</td><td>PP</td><td>71420366-5</td><td>952</
td><td>9049252</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2L8M</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56994884816</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=ESvEl50yygcAr-lWaxBOoj7wicNNsxWWjpufN128LL0</td><td>Muy
buena el servicio de atenci&#243;n pero todav&#237;a no solucionan mi problema de
conexi&#243;n de internet.</td>
</tr><tr>

<td>90979786853</td><td>10/06/2023</td><td>14:34:16</td><td>32903</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>12:26:11</td><td>12:50:25</td><td>01920356c83
9a544</td><td>56979786853</td><td>CC</td><td>72162852-3</td><td>1418</
td><td>7803061</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C49N</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56979786853</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mzR565SYdEU1qtT-yO8J72QTSWRxpQ4GMYKOE_ogu7Q</td><td>Satisfactoria, en realidad lo
&#250;nico que le cost&#243; fue dar con la red ac&#225; la ubicaci&#243;n, pero lo
dem&#225;s bien gestionado.</td>
</tr><tr>

<td>90932567757</td><td>10/06/2023</td><td>17:09:11</td><td>34638</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>15:35:02</td><td>15:43:39</td><td>019003374ea
80dac</td><td>56932567757</td><td>CC</td><td>75670746-9</td><td>401</
td><td>9039384</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2AGQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56932567757</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7piOePHs3PAiIwuvcAVDonAiUMJOJY6fX1stFsqwYbs</td><td>No responde</td>
</tr><tr>

<td>90994444659</td><td>10/06/2023</td><td>17:23:54</td><td>34813</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>19:05:55</td><td>19:14:26</td><td>01920356c83
9e2b5</td><td>56994444659</td><td>CC</td><td>73964168-3</td><td>510</
td><td>7812771</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CJKP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56994444659</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=duDuvrsjWkjbgcVvyqfbaDn6totS8-07Gie6fhB8SVY</td><td>Muy buena la atenci&#243;n de
la dama, me resolvi&#243; mi problema gracias.</td>
</tr><tr>

<td>90932001014</td><td>10/06/2023</td><td>13:22:15</td><td>32110</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>19:48:18</td><td>19:52:20</td><td>019003374ea
8341d</td><td>56932001014</td><td>PP</td><td>75095168-6</td><td>241</
td><td>9049209</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2K43</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Plan_Solicitud_Contratacion</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56932001014</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qbV5c0ajqv3IGt9KG6u4LjspCWuG8bp-9iV7zE2aOAk</td><td>Estuvo muy buena la
atenci&#243;n.</td>
</tr><tr>

<td>90994192568</td><td>10/06/2023</td><td>15:52:55</td><td>33789</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>19:19:57</td><td>19:33:16</td><td>01920356c83
9e45b</td><td>56994192568</td><td>CC</td><td>72489120-9</td><td>799</
td><td>7805391</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CK1T</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56994192568</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90994307104</td><td>10/06/2023</td><td>15:20:53</td><td>33435</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>10:49:37</td><td>11:01:04</td><td>019003374ea
7d929</td><td>56994307104</td><td>CC</td><td>72634765-4</td><td>686</
td><td>9040488</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1TD7</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56994307104</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90979200437</td><td>10/06/2023</td><td>12:49:37</td><td>31736</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>11:49:32</td><td>11:59:24</td><td>019003374ea
7e4db</td><td>56979200437</td><td>CC</td><td>71021007-1</td><td>591</
td><td>9049920</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C20AI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56979200437</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>
<td>90957886555</td><td>10/06/2023</td><td>13:14:16</td><td>32010</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>14:27:53</td><td>14:41:09</td><td>019003374ea
801fb</td><td>56957886555</td><td>CC</td><td>48581296-2</td><td>795</
td><td>9037367</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C27JA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56957886555</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=hZmqwpsnZ07613ogFuHIrk3cOhfcMYO8bxjqJQlQ--c</td><td>Muy satisfecho, me
gust&#243;.</td>
</tr><tr>

<td>90978874286</td><td>10/06/2023</td><td>12:10:04</td><td>31307</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>15:07:08</td><td>15:20:06</td><td>019003374ea
808e5</td><td>56978874286</td><td>CC</td><td>74870564-3</td><td>777</
td><td>9037467</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C29AJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56978874286</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>3</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90978903030</td><td>10/06/2023</td><td>17:46:31</td><td>35090</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>19:22:22</td><td>19:31:18</td><td>019003374ea
830fd</td><td>56978903030</td><td>PP</td><td>42381010-6</td><td>535</
td><td>9045448</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2JB4</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56978903030</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>3</td><td>1</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90958838403</td><td>10/06/2023</td><td>11:43:09</td><td>31023</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>10:07:16</td><td>10:12:12</td><td>019003374ea
7d1e3</td><td>56958838403</td><td>CC</td><td>41477660-4</td><td>295</
td><td>9036671</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1RJ4</td><td>Oro</
td><td>569000</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56958838403</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=4-
UCGlKbx3c5sUueBnic537wozpWsZRnr55raP03Nvk</td><td>No responde</td>
</tr><tr>

<td>90978642914</td><td>10/06/2023</td><td>17:08:59</td><td>34635</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>18:41:12</td><td>18:57:05</td><td>019003374ea
82b69</td><td>56978642914</td><td>CC</td><td>74871643-2</td><td>952</
td><td>9047255</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2HUG</td><td>Oro</
td><td>563457</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56978642914</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90978737944</td><td>10/06/2023</td><td>16:38:36</td><td>34309</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>13:00:34</td><td>13:07:04</td><td>019003374ea
7f280</td><td>56978737944</td><td>CC</td><td>78292269-6</td><td>389</
td><td>9040824</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C23NL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56978737944</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2nplcr-3_mqHI0p9nRKRbemGWXn2Bjn487JzmRD8640</td><td>No responde</td>
</tr><tr>

<td>90978697462</td><td>10/06/2023</td><td>16:37:45</td><td>34301</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>12:50:48</td><td>12:57:27</td><td>01920356c83
9a9c3</td><td>56978697462</td><td>SS</td><td>43643344-1</td><td>398</
td><td>7809041</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C5DL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Pago</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56978697462</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>4</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90993192903</td><td>10/06/2023</td><td>17:23:58</td><td>34814</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>14:03:44</td><td>14:16:50</td><td>01920356c83
9b649</td><td>56993192903</td><td>CC</td><td>80382761-3</td><td>785</
td><td>7812171</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C8HM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56993192903</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=b9PYNgoyvsbopIcVwwUqBpAPSztwwKqzRzfrEPT8LCo</td><td>No responde</td>
</tr><tr>

<td>90978174933</td><td>10/06/2023</td><td>16:46:51</td><td>34413</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>18:23:09</td><td>18:35:29</td><td>019003374ea
828c5</td><td>56978174933</td><td>CC</td><td>74128759-5</td><td>714</
td><td>9049076</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2H9C</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56978174933</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=uxAJRYS4vtF1D04m8RatmAS8RrtNeUteIFaMomFayiI</td><td>R&#225;pido respuesta,
r&#225;pido servicio, soluci&#243;n y alternativas al problema, gracias.</td>
</tr><tr>

<td>90993227543</td><td>10/06/2023</td><td>13:52:03</td><td>32420</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>11:40:32</td><td>11:48:17</td><td>01920356c83
99d13</td><td>56993227543</td><td>CC</td><td>71773996-5</td><td>464</
td><td>7801457</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C287</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56983515343</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AmGLSlXY1NQgXWiNRYGXYIkEYS8pk4__r05OoNTDuhk</td><td>No responde</td>
</tr><tr>

<td>90926471491</td><td>10/06/2023</td><td>14:22:06</td><td>32754</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>21:06:58</td><td>21:20:40</td><td>019003374ea
83bf0</td><td>56926471491</td><td>CC</td><td>75346313-5</td><td>821</
td><td>9041851</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2M2M</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56926471491</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90923882203</td><td>10/06/2023</td><td>12:18:17</td><td>31380</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>08:41:56</td><td>08:52:28</td><td>019003374ea
7c7b3</td><td>56923882203</td><td>CC</td><td>71226092-0</td><td>631</
td><td>9047652</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1P1O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56923882203</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=T5iPN-8nDrXFUjiTz8RQUS1MUvWi0XM-E5fTqnxi1GA</td><td>No
responde</td>
</tr><tr>

<td>90992589092</td><td>10/06/2023</td><td>16:46:37</td><td>34409</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>16:59:40</td><td>17:11:45</td><td>019003374ea
81b81</td><td>56992589092</td><td>SS</td><td>41304212-7</td><td>724</
td><td>9043301</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2DVB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56992589092</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=STeRLUsP__7lBdoMlsK3Qt1TdQgnKefPtZRo-jdTCoc</td><td>No responde</td>
</tr><tr>

<td>90992746642</td><td>10/06/2023</td><td>16:42:48</td><td>34363</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>11:53:25</td><td>12:00:07</td><td>019003374ea
7e58d</td><td>56992746642</td><td>CC</td><td>74574595-4</td><td>401</
td><td>9049931</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C20G4</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>llamo Joaqu??n y el sector
no hay se??al no hay
internet</td><td>3</td><td>IVR_105</td><td>56992746642</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Rq0x6Vk2js5q2BEhJEuXeKpxny832evEh_HadYVGfFg</td><td>No responde</td>
</tr><tr>

<td>90992425871</td><td>10/06/2023</td><td>15:51:45</td><td>33776</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:35:37</td><td>17:41:01</td><td>01920356c83
9d64d</td><td>56992425871</td><td>SS</td><td>70985904-8</td><td>324</
td><td>7802243</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CGHK</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56992425871</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=dm-
vdYwqNqpUVSQyCYVYhrQR7Z3dn63gWWFgKWBxtm8</td><td>No responde</td>
</tr><tr>

<td>90956940215</td><td>10/06/2023</td><td>16:19:36</td><td>34079</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>17:03:38</td><td>17:13:42</td><td>019003374ea
81c31</td><td>56956940215</td><td>CC</td><td>71420366-5</td><td>604</
td><td>9039596</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2E4R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56956940215</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90926141403</td><td>10/06/2023</td><td>12:27:40</td><td>31497</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>19:54:16</td><td>20:01:26</td><td>01920356c83
9e849</td><td>56926141403</td><td>CC</td><td>70280965-7</td><td>429</
td><td>7809871</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CL19</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56926141403</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90957089794</td><td>10/06/2023</td><td>11:22:51</td><td>30802</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>10:51:42</td><td>10:58:56</td><td>019003374ea
7d989</td><td>56957089794</td><td>CC</td><td>74579430-0</td><td>433</
td><td>9042340</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1TG7</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56957089794</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=wuI_FK1Olb-IDxJNf5Sy-
IIfRQDIlKLBshpkVH1ZeKs</td><td>Se resolvi&#243; mi problema. </td>
</tr><tr>

<td>90957153302</td><td>10/06/2023</td><td>17:26:13</td><td>34842</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>14:02:02</td><td>14:18:01</td><td>019003374ea
7fd97</td><td>56957153302</td><td>CC</td><td>75742111-9</td><td>904</
td><td>9044711</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C26G7</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56957153302</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90971638709</td><td>10/06/2023</td><td>17:32:39</td><td>34923</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>16:46:40</td><td>17:14:06</td><td>01920356c83
9cee8</td><td>56971638709</td><td>CC</td><td>71271173-6</td><td>1645</
td><td>7809551</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CEMI</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_M_Chip_Cambio</
td><td>compra un plan que ten??a como numero
antiguo</td><td>3</td><td>IVR_105</td><td>56971638709</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4hc46-0wlYP5aAqLSzxS5FRCG-xEuwLaByml3XInDas</td><td>Muy bueno.</td>
</tr><tr>

<td>90944989049</td><td>10/06/2023</td><td>17:27:35</td><td>34860</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>11:52:36</td><td>12:00:56</td><td>019003374ea
7e56e</td><td>56944989049</td><td>CC</td><td>46063039-8</td><td>500</
td><td>9040665</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C20F5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56944989049</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=lnFEYysWTj24a8y7x0qXeZL_foSz5dWFQupYcssOZXw</td><td>No responde</td>
</tr><tr>

<td>90956737710</td><td>10/06/2023</td><td>17:24:59</td><td>34827</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>13:45:14</td><td>14:05:26</td><td>01920356c83
9b305</td><td>56956737710</td><td>CC</td><td>70408952-K</td><td>1211</
td><td>7810669</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C7NI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56956737710</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ioLof9qeDNFP8LPc1DM88pFM8cJLklZvo5PUJD41ai0</td><td>No responde</td>
</tr><tr>

<td>90956573911</td><td>10/06/2023</td><td>11:01:07</td><td>30530</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>10:13:20</td><td>10:26:23</td><td>01920356c83
98e3b</td><td>56956573911</td><td>SS</td><td>77080097-8</td><td>782</
td><td>7807257</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BUHH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56956573911</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>2</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=UV38bZ2UpW1Ad6b0uAFhE2kkOUvQ_7PxawdWC1dd7jE</td><td>No
responde</td>
</tr><tr>

<td>90956554966</td><td>10/06/2023</td><td>18:11:08</td><td>35348</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>12:07:59</td><td>12:19:58</td><td>01920356c83
9a1e9</td><td>56956554966</td><td>CC</td><td>46083945-9</td><td>718</
td><td>7806010</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C3ET</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_M_Entel_Movil_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56956554966</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gh99sE0wiFwQMoZ1Rq6XgcGLnlkxAo_c1Arc0vJrJJI</td><td>Satisfactorio porque me
qued&#243; muy claro todo lo que todas las dudas que yo le hice a la
operadora.</td>
</tr><tr>

<td>90977473435</td><td>10/06/2023</td><td>17:54:40</td><td>35153</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>08:22:24</td><td>08:41:41</td><td>01920356c83
9830d</td><td>56977473435</td><td>CC</td><td>74588361-3</td><td>1156</
td><td>7808568</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BRO8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56977473435</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90988057977</td><td>10/06/2023</td><td>11:26:25</td><td>30845</
td><td>Call Center
M&#243;vil</td><td>09/06/2023</td><td>13:29:35</td><td>13:53:41</td><td>019003374ea
7f7a6</td><td>56988057977</td><td>CC</td><td>70568286-0</td><td>1446</
td><td>9040891</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C250O</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56988057977</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=g23yj4n1tn_W3OdDKh7JjeSx7zygz4y4DZX9xfENTBk</td><td>No responde</td>
</tr><tr>

<td>90956494009</td><td>12/06/2023</td><td>12:57:41</td><td>37509</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:54:05</td><td>11:02:38</td><td>019003374ea
85146</td><td>56956494009</td><td>CC</td><td>74930100-7</td><td>397</
td><td>9052453</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2RCT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56956494009</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=rIxxvoo1Sgeyhufe8-JsCz1X9VXTmLAPpHdPQh92n1k</td><td>Muy
bien, excelente.</td>
</tr><tr>

<td>90956446147</td><td>12/06/2023</td><td>14:52:59</td><td>38844</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:37:50</td><td>10:43:40</td><td>01920356c83
a030e</td><td>56956446147</td><td>CC</td><td>74772140-8</td><td>349</
td><td>7813080</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CRN3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56956446147</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>4</
td><td>3</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90987658392</td><td>12/06/2023</td><td>15:32:36</td><td>39296</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>13:39:29</td><td>13:42:09</td><td>019003374ea
867d3</td><td>56987658392</td><td>SS</td><td>71773996-5</td><td>159</
td><td>9058074</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3116</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56987658392</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90987679095</td><td>12/06/2023</td><td>11:11:43</td><td>36353</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>11:34:43</td><td>11:38:53</td><td>01920356c83
a09f3</td><td>56987679095</td><td>CC</td><td>74579430-0</td><td>249</
td><td>7815038</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CTE5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56987679095</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90944914090</td><td>12/06/2023</td><td>10:55:51</td><td>36180</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>16:37:29</td><td>16:43:47</td><td>01920356c83
a2d37</td><td>56944914090</td><td>CC</td><td>76661110-9</td><td>377</
td><td>7815463</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D682</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_usuario_enojado</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56951951137</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vMCjNJSJKa57dgRvu_HMyhce7b9lhff-jDls8wXWhPE</td><td>No responde</td>
</tr><tr>

<td>90944922165</td><td>12/06/2023</td><td>10:08:19</td><td>35642</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:05:03</td><td>10:18:19</td><td>019003374ea
84bd7</td><td>56944922165</td><td>CC</td><td>70860195-0</td><td>795</
td><td>9051331</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2Q1I</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56944922165</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mGnoBwwecP7uVfcuLYHsfk-sJQd4Hwvv5gTS2iF3_tY</td><td>Hola buenos d&#237;as, no,
muy conforme con la respuesta del ejecutivo y dio soluci&#243;n al requerimiento
por lo menos fue operante, muchas gracias, hasta luego.</td>
</tr><tr>

<td>90923991207</td><td>12/06/2023</td><td>15:10:19</td><td>39024</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>14:32:47</td><td>14:49:24</td><td>019003374ea
86e30</td><td>56923991207</td><td>CC</td><td>76296007-9</td><td>996</
td><td>9052852</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C32K2</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56923991207</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>4</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=erBtmDwWxgNWOCdISQl1W_xqMGbV62tlvzMANp-Dbxs</td><td>No responde</td>
</tr><tr>

<td>90957000866</td><td>12/06/2023</td><td>10:50:54</td><td>36114</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>12:11:22</td><td>12:15:35</td><td>019003374ea
85b88</td><td>56957000866</td><td>CC</td><td>77079269-K</td><td>252</
td><td>9058976</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2TUR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56957000866</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=OsWuMW3P7Na5uoGRAjw0J9oGEz0JG4wwsdOarkjDLu4</td><td>No responde</td>
</tr><tr>

<td>90992775064</td><td>12/06/2023</td><td>14:09:45</td><td>38352</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>15:27:41</td><td>15:30:46</td><td>01920356c83
a25f2</td><td>56992775064</td><td>CC</td><td>74772140-8</td><td>185</
td><td>7817169</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D4DT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56992775064</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90993025958</td><td>12/06/2023</td><td>12:46:57</td><td>37412</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>12:08:14</td><td>12:17:25</td><td>019003374ea
85b16</td><td>56993025958</td><td>CC</td><td>73035799-0</td><td>551</
td><td>9051519</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2TR9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56993025958</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wi3mUsHEsA4GkEi55Lh4v6CRo1tE5f_g8DsOUEV45NI</td><td>Fue muy satisfactoria la
atenci&#243;n, fue muy claro, conciso y resolvi&#243; mi situaci&#243;n o sea no
tengo nada que decir de la persona que me atendido, no me acuerdo el nombre de
&#233;l pero fue un 7, gracias.</td>
</tr><tr>

<td>90992907265</td><td>12/06/2023</td><td>13:48:55</td><td>38095</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>15:00:30</td><td>15:06:46</td><td>01920356c83
a63d5</td><td>56992907265</td><td>CC</td><td>48201425-9</td><td>376</
td><td>7821704</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DJSC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56992907265</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90931023019</td><td>12/06/2023</td><td>11:12:45</td><td>36365</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>13:56:36</td><td>14:11:41</td><td>019003374ea
869ea</td><td>56931023019</td><td>CC</td><td>75387078-4</td><td>904</
td><td>9054907</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C31HT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56931023019</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>4</
td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90931113777</td><td>12/06/2023</td><td>15:46:14</td><td>39424</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>21:18:32</td><td>21:30:15</td><td>01920356c83
a44fb</td><td>56931113777</td><td>SS</td><td>72703394-7</td><td>702</
td><td>7819332</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DC5R</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56931113777</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wlmN7536SppERrvjXnnazL_kJ3LVY2tNOZJu3utzO_A</td><td>Ejecutivo muy claro, preciso,
amable, los 2 o 3 que me atendieron el fin de semana fueron muy gentiles, eso,
buena la experiencia con Entel, gracias.</td>
</tr><tr>

<td>90926368888</td><td>12/06/2023</td><td>10:10:08</td><td>35665</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>14:24:10</td><td>15:09:53</td><td>01920356c83
a6145</td><td>56926368888</td><td>SS</td><td>7287939-2</td><td>2742</
td><td>7823967</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DJ7S</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56926368888</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ZExv-uhNHx4SrVXCkbuqV9p3khGQ-3pc_2teb6_kPsQ</td><td>La atenci&#243;n del joven
fue muy buena muy comprensivo igual porque uno tambi&#233;n se ofusca pero trato de
hacer todo lo que &#233;l mas pudo por unos cobros dem&#225;s porque me cobraron
dos meses seguidos 77 mil pesos y bueno trato de solucionar uno y el otro esta en
espera po hasta que yo vaya en toda caso yo doy las gracias a la persona o al
se&#241;or que me atendi&#243; ese d&#237;a porque muy buena su atenci&#243;n mucha
paciencia conmigo, gracias.</td>
</tr><tr>
<td>90993156377</td><td>12/06/2023</td><td>10:06:22</td><td>35619</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:35:40</td><td>10:37:27</td><td>019003374ea
84f19</td><td>56993156377</td><td>CC</td><td>70327302-5</td><td>107</
td><td>9052420</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2QRG</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_PV_G_Dificultades_Reclamo</td><td>Quiero hablar con la CQ tiba que estaba
hablando reci??n por favor que tuvo que cortarle porque estaba llam??ndome mi
pieza</td><td>3</td><td>IVR_105</td><td>56993156377</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=H7tObw_MtfIeOnXuAvcj4AVbqbOac09DFSHmzynVMmw</td><td>Fue muy bien muy bien
atendida, muy bien acogida y todo se resolvi&#243; muchas gracias Entel.</td>
</tr><tr>

<td>90993097556</td><td>12/06/2023</td><td>14:36:41</td><td>38645</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>19:55:13</td><td>20:32:56</td><td>01920356c83
a3f44</td><td>56993097556</td><td>SS</td><td>77905796-8</td><td>2262</
td><td>7815645</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DAO4</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56957081150</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=3XgA-GFbC6EYJ6O3NQcvkyHeB7Xtz_gk9fyw7pVoEjs</td><td>Primero que nada la persona
me trato de mentiroso con la informaci&#243;n que le estaba dado yo y despu&#233;s
se dio cuenta que era &#233;l que estaba en un error, y estuvo como 2 horas, no,
una hora m&#225;s o menos al tel&#233;fono, para despu&#233;s decirme que no
pod&#237;a resolver nada, a parte que pr&#225;cticamente me trato de mentiroso
porque yo le dec&#237;a que tenia un plan con datos ilimitados y me dec&#237;a que
no que los datos se me hab&#237;an acabado que las llamadas se me hab&#237;an
acabado y yo explic&#225;ndole que era un plan ilimitado al final despu&#233;s
pidiendo disculpas despu&#233;s de casi una hora al tel&#233;fono dijo que en 5 o
10 d&#237;as h&#225;biles me iban a resolver el tema.</td>
</tr><tr>

<td>90978095529</td><td>12/06/2023</td><td>16:43:37</td><td>40007</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>10:58:25</td><td>11:01:23</td><td>01920356c83
a525a</td><td>56978095529</td><td>SS</td><td>76344896-7</td><td>178</
td><td>7823224</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DFGN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56978095529</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=kKu3NUURmKlm1cNH-m9cxOtpyfmk-hYTEDmAxCHOpfc</
td><td>Solucionado en un tiempo prudente.</td>
</tr><tr>

<td>90978433172</td><td>12/06/2023</td><td>10:00:53</td><td>35559</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>21:57:14</td><td>22:01:27</td><td>019003374ea
89749</td><td>56978433172</td><td>CC</td><td>77474333-2</td><td>253</
td><td>9052243</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3CSA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56978433172</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=OmCyod303QE_A7K6K89VTBP9hDRTte_zU0PxpjOH-lw</td><td>No
responde</td>
</tr><tr>

<td>90957657053</td><td>12/06/2023</td><td>14:32:43</td><td>38599</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>16:40:28</td><td>16:59:51</td><td>01920356c83
a2d88</td><td>56957657053</td><td>CC</td><td>72191891-2</td><td>1162</
td><td>7820071</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D6AJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56957657053</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=V7YN2MfjmFcPVB48YG_2F4NWkGfpFtBg9FYJjaPi72A</td><td>No responde</td>
</tr><tr>

<td>90957798454</td><td>12/06/2023</td><td>11:35:40</td><td>36587</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>18:16:54</td><td>18:35:59</td><td>01920356c83
a70e0</td><td>56957798454</td><td>CC</td><td>70006050-0</td><td>986</
td><td>7821869</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DN4I</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56957798454</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=9BMSxV3sfM4Z6qp5u9BmL5YMSRN9yCaLNJ4QJLEcDNA</td><td>No
responde</td>
</tr><tr>

<td>90979375204</td><td>12/06/2023</td><td>14:10:54</td><td>38364</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>09:41:41</td><td>09:45:42</td><td>01920356c83
9fdb6</td><td>56979375204</td><td>CC</td><td>74772140-8</td><td>240</
td><td>7817613</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CQCF</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56979375204</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=fITc9NcvHQjux82m_cQ_KSKXSl9Q4RP0jTqPEjHGwIg</td><td>No responde</td>
</tr><tr>

<td>90979547502</td><td>12/06/2023</td><td>14:23:51</td><td>38489</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>16:01:50</td><td>16:17:54</td><td>019003374ea
8b806</td><td>56979547502</td><td>CC</td><td>73322270-0</td><td>963</
td><td>9061233</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3L1P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56979547502</
td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=yMdAq0l4ps_tjuW5EHNblA1PjDBgs0fPq32roxkFcGg</td><td>Fue
f&#225;cil el proceso, r&#225;pido y seguro.</td>
</tr><tr>

<td>90994107333</td><td>12/06/2023</td><td>13:12:42</td><td>37694</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>21:23:39</td><td>21:31:27</td><td>01920356c83
a7b8e</td><td>56994107333</td><td>SS</td><td>72302723-3</td><td>411</
td><td>7821978</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DPPR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56994107333</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90979622720</td><td>12/06/2023</td><td>11:40:28</td><td>36648</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>16:42:44</td><td>16:50:13</td><td>019003374ea
87d41</td><td>56979622720</td><td>CC</td><td>70860195-0</td><td>449</
td><td>9053053</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C36CA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56979622720</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90994136100</td><td>12/06/2023</td><td>12:32:21</td><td>37228</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>18:16:35</td><td>18:35:06</td><td>019003374ea
8c07d</td><td>56994136100</td><td>CC</td><td>76258516-2</td><td>1015</
td><td>9061956</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3N5C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56994136100</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=dLVCLMP3anTidmY-GOrJzIAyzrn80P4XzonFzGYqTDk</td><td>No responde</td>
</tr><tr>

<td>90994160739</td><td>12/06/2023</td><td>15:43:28</td><td>39391</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>14:16:08</td><td>14:21:27</td><td>019003374ea
86c2c</td><td>56994160739</td><td>SS</td><td>74885147-K</td><td>318</
td><td>9055994</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C323U</td><td>Oro
Plus</td><td>563457</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56994160739</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MMw9j60TQIexBX7qDd8QU5YiofkUgs2avSn-pjGpwTo</td><td>No responde</td>
</tr><tr>

<td>90932192183</td><td>12/06/2023</td><td>14:32:09</td><td>38593</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:28:49</td><td>10:34:09</td><td>019003374ea
84e64</td><td>56932192183</td><td>SS</td><td>76446667-5</td><td>319</
td><td>9056633</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2QLR</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56932192183</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=2OkVOTw7yAbJR8-8TvyUALw40oBekPmJHox0W65Sqcs</td><td>Fue mala porque me hicieron
preguntas con respecto al nombre de mi hijo, tengo 4 hijos, uno de mis hijos esta
en Colombia y llevo 6 meses sin ver a mi hijo, despu&#233;s a fecha de nacimiento
de mi ex se&#241;ora, y tambi&#233;n apareci&#243; mala y la fecha de nacimiento
era el 69 de mi se&#241;ora, me pidieron el numero de Rut, el numero de serie, no
estoy conforme en realidad con la atenci&#243;n fue extremadamente complicado para
poder cambiar de plan tengo 2 tel&#233;fonos de Entel con la compa&#241;&#237;a de
Entel.</td>
</tr><tr>

<td>90932204429</td><td>12/06/2023</td><td>15:37:30</td><td>39319</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>11:38:53</td><td>11:50:37</td><td>019003374ea
856f8</td><td>56932204429</td><td>CC</td><td>76473031-3</td><td>643</
td><td>9054664</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2SQC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56932204429</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Z1Pj9y7lvuQKl7N3dMd8ww-tUKXvj-MMz2TliVvP5Ww</td><td>No
estoy satisfecha en realidad se que el call center no tiene la culpa porque Entel
es como limitado en realidad los problemas que a veces uno tiene no los puede
solucionar con call center sin embargo a uno lo derivan para otra
compa&#241;&#237;a o sea lo mandan para otros lugares que tiene que ir directamente
uno yo no entiendo para que existe si soluciones no hay en realidad ni siquiera
para poder sacar una l&#237;nea nueva ni para eso tienen soluci&#243;n.</td>
</tr><tr>

<td>90932511350</td><td>12/06/2023</td><td>15:14:13</td><td>39068</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>11:26:26</td><td>11:35:30</td><td>019003374ea
85546</td><td>56932511350</td><td>CC</td><td>46083945-9</td><td>543</
td><td>9051440</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2SCT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56932511350</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>
<td>90994862955</td><td>12/06/2023</td><td>13:25:44</td><td>37854</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>20:38:44</td><td>20:46:27</td><td>019003374ea
8c902</td><td>56994862955</td><td>CC</td><td>75423932-8</td><td>462</
td><td>9062043</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3P9C</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Internet_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56994862955</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>5</
td><td>2</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_nM6IFsEEoidX4yzCy4SaLc3wauMDz1goY0PFaUGZr8</td><td>Buenas tardes mi nombre es
Marcelo Contreras, quede insatisfecho con el call center ya que lo que le solicite
al joven que estuvo en el fin de semana me habilito un numero que no corresponde, y
ni siquiera averiguo y ni siquiera me pregunto si estaba correcto o no el
n&#250;mero pero la ni&#241;a que me respondi&#243; el d&#237;a de hoy por el call
center me dejo satisfecho.</td>
</tr><tr>

<td>90994607507</td><td>12/06/2023</td><td>13:13:03</td><td>37700</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>09:21:05</td><td>09:29:39</td><td>019003374ea
84858</td><td>56994607507</td><td>SS</td><td>45644053-3</td><td>513</
td><td>9051293</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2P5O</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_5G_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56994607507</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gGZEGub7z4FHS1_2gjiQ65QkQ1QD7yhDEm8uqF3fP_k</td><td>No responde</td>
</tr><tr>

<td>90995102211</td><td>12/06/2023</td><td>11:40:20</td><td>36646</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>12:07:39</td><td>12:16:20</td><td>019003374ea
85aff</td><td>56995102211</td><td>CC</td><td>70831146-4</td><td>520</
td><td>9052576</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2TQI</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56995102211</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=4mWPPeaAcd7HH3uja0-jO1ljZQgbYtpGpHm-hg9dWUE</td><td>Porque me resolvieron todas
mis dudas que yo ten&#237;a.</td>
</tr><tr>

<td>90994919058</td><td>12/06/2023</td><td>16:15:18</td><td>39742</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>09:40:56</td><td>09:55:10</td><td>019003374ea
89e73</td><td>56994919058</td><td>SS</td><td>42110722-K</td><td>853</
td><td>9062166</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3ELK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56994919058</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=toaLS2elSJ0MCfzNhajiV26sWTwuEs8tnHYg6LflQWY</td><td>Me resolvi&#243; lo que
necesitaba as&#237; que igual agradecida porque la atenci&#243;n fue buena.</td>
</tr><tr>

<td>90962305609</td><td>12/06/2023</td><td>13:46:29</td><td>38068</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>18:20:36</td><td>18:32:06</td><td>019003374ea
8c0bf</td><td>56962305609</td><td>CC</td><td>72736636-9</td><td>687</
td><td>9061959</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3N7D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56962305609</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981741043</td><td>12/06/2023</td><td>12:34:38</td><td>37258</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:25:31</td><td>10:41:19</td><td>019003374ea
84e09</td><td>56981741043</td><td>CC</td><td>77079269-K</td><td>947</
td><td>9055580</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2QJ1</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</
td><td>3</td><td>IVR_105</td><td>56981741043</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=JMOZA4R1F0e8SvVt8N0S1WtZQdKp7tZwyAEKQA_x5b8</td><td>No responde</td>
</tr><tr>

<td>90995684957</td><td>12/06/2023</td><td>14:15:45</td><td>38427</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>15:41:42</td><td>15:47:31</td><td>01920356c83
a2756</td><td>56995684957</td><td>SS</td><td>75908187-0</td><td>348</
td><td>7819039</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D4P1</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56995684957</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=tfS3T_hOjrwpCD6FE9lAzPcokqahhuFMKl1UHcK3tSs</td><td>No responde</td>
</tr><tr>

<td>90934179163</td><td>12/06/2023</td><td>11:20:19</td><td>36425</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>19:36:51</td><td>19:48:44</td><td>01920356c83
a75ae</td><td>56934179163</td><td>CC</td><td>42781904-3</td><td>712</
td><td>7823042</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DOAU</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Renuncia</td><td>necesito quitar un numero
adicional</td><td>3</td><td>IVR_105</td><td>56934179163</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qcSY_QKzUEjm8TOTG11krX6qvzqHLcf5gUaoyNPSE5Q</td><td>No responde</td>
</tr><tr>

<td>90963312397</td><td>12/06/2023</td><td>13:38:50</td><td>37970</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>09:27:26</td><td>09:32:12</td><td>019003374ea
848cc</td><td>56963312397</td><td>CC</td><td>76805243-3</td><td>285</
td><td>9052365</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2P9C</td><td>Oro
Plus</td><td>569000</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56963312397</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>5</td><td>3</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=7z5Pzo8fy1178HDcZfS_bru1gVttJOJ-cZ_nu5CZ_B8</td><td>No
responde</td>
</tr><tr>

<td>90934658825</td><td>12/06/2023</td><td>16:07:25</td><td>39645</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>18:42:37</td><td>18:57:47</td><td>019003374ea
8895c</td><td>56934658825</td><td>CC</td><td>75407371-3</td><td>899</
td><td>9058486</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C39D2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56934658825</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=AkOjASPgemce5PLOY5NR97oNY-tRFSdOfIiP7t5oaSc</td><td>Muy
noble la atenci&#243;n.</td>
</tr><tr>

<td>90962466539</td><td>12/06/2023</td><td>10:43:02</td><td>36047</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>15:33:14</td><td>15:54:07</td><td>019003374ea
87583</td><td>56962466539</td><td>CC</td><td>75670746-9</td><td>1252</
td><td>9059372</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C34EH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56962466539</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=5oPAH82aS-
cCPUwF6d02F5EONuXFfpChvEVSsXFkFvY</td><td>No responde</td>
</tr><tr>

<td>90962660327</td><td>12/06/2023</td><td>10:36:40</td><td>35963</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>15:21:22</td><td>15:57:11</td><td>01920356c83
a6539</td><td>56962660327</td><td>SS</td><td>70776681-6</td><td>2148</
td><td>7824028</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DK7F</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56962660327</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=eyA9G3xDPDYUNG0JZxhHBcPAZu9hBkSqWZeBQ9RJj34</td><td>No responde</td>
</tr><tr>

<td>90996722124</td><td>12/06/2023</td><td>13:12:38</td><td>37690</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>11:14:37</td><td>11:26:27</td><td>01920356c83
a0760</td><td>56996722124</td><td>CC</td><td>74814722-5</td><td>709</
td><td>7815911</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CSPJ</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56996722124</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WAkTpGy4jFhH15FZqKWXcQUd964dwmiNReaqaO0xM5I</td><td>El encagrdo del callc enr me
aclaor todas mis daus, me epxlcio de amnera brde me soluciono la situacion y dio
repsuetsa a los requeimrientos que yoe staba realziando asi qu quede bastante
satisfheca en realacion a lo que estaba solitando y ala gesniton por aprte de
&#233;l. </td>
</tr><tr>

<td>90996774700</td><td>12/06/2023</td><td>15:38:00</td><td>39324</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>12:26:54</td><td>12:41:20</td><td>019003374ea
85df7</td><td>56996774700</td><td>CC</td><td>70001758-3</td><td>865</
td><td>9051556</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2UIA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56996774700</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90964134338</td><td>12/06/2023</td><td>13:56:15</td><td>38185</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:24:50</td><td>10:29:53</td><td>019003374ea
84df7</td><td>56964134338</td><td>CC</td><td>71489769-1</td><td>302</
td><td>9051354</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2QIF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56964134338</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4bi39qxL_XcmL-G1qlbpDhBqRtySFr_HyTNle5ruCms</td><td>No responde</td>
</tr><tr>

<td>90964373052</td><td>12/06/2023</td><td>10:35:42</td><td>35944</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>18:41:17</td><td>18:49:16</td><td>019003374ea
88938</td><td>56964373052</td><td>CC</td><td>43517905-3</td><td>478</
td><td>9059593</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C39BU</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56964373052</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90965098364</td><td>12/06/2023</td><td>15:46:23</td><td>39427</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>16:41:16</td><td>16:49:09</td><td>019003374ea
87d19</td><td>56965098364</td><td>CC</td><td>77435394-1</td><td>472</
td><td>9057248</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C36B2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56965098364</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90982829482</td><td>12/06/2023</td><td>16:32:49</td><td>39915</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>18:20:35</td><td>18:28:10</td><td>01920356c83
a7118</td><td>56982829482</td><td>SS</td><td>46713076-5</td><td>454</
td><td>7822436</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DN6A</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56982829482</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=nfbh9i4atvrFMMY_mjtDZwc6-HKQYxavBliW7jM_--w</td><td>La
atenci&#243;n ha sido buena pero el problema que la se&#241;al aun no se ha vuelto
a mejorar, sigue igual.</td>
</tr><tr>

<td>90966042095</td><td>12/06/2023</td><td>15:47:30</td><td>39441</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>20:06:21</td><td>20:13:11</td><td>01920356c83
a774d</td><td>56966042095</td><td>CC</td><td>72406197-4</td><td>408</
td><td>7823636</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DONS</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56966042095</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90939076767</td><td>12/06/2023</td><td>11:17:22</td><td>36389</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>14:09:11</td><td>14:12:00</td><td>019003374ea
8b06e</td><td>56939076767</td><td>CC</td><td>74971842-0</td><td>169</
td><td>9060534</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3J54</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56939076767</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=4-MEu2G6L47h_b28g3A3fX3Xi8UZpNt6V0vPhm7092w</td><td>No
responde</td>
</tr><tr>

<td>90997985213</td><td>12/06/2023</td><td>13:04:29</td><td>37592</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>14:43:35</td><td>14:56:53</td><td>01920356c83
a2142</td><td>56997985213</td><td>PP</td><td>40890379-3</td><td>797</
td><td>7816207</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D38E</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>Boleta_Dificultad_Cobro</td><td>todos los meses me cobraron extra estoy
aburrido</td><td>3</td><td>IVR_105</td><td>56997985213</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>2</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=HEyow2KRj1d6YrBVrsPGdskRTgvu34wIQkinfoNyS9E</td><td>No responde</td>
</tr><tr>

<td>90940846929</td><td>12/06/2023</td><td>13:09:05</td><td>37648</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>09:51:16</td><td>10:09:50</td><td>01920356c83
9fe7d</td><td>56940846929</td><td>CC</td><td>71545003-K</td><td>1113</
td><td>7815812</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CQIM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56940846929</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ahHtY4KadY1EYUiqJ0QCnO0mJCrtznzvdnHqoPbSsoM</td><td>Fue muy amable, muy asertivo
y soluciono r&#225;pidamente mi problema.</td>
</tr><tr>

<td>90998260849</td><td>12/06/2023</td><td>15:15:21</td><td>39085</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>22:50:24</td><td>23:17:27</td><td>01920356c83
a7f27</td><td>56998260849</td><td>CC</td><td>7253713-0</td><td>1622</
td><td>7823712</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DQMI</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56998260849</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=zNOwggMk01Rjkv6XQWXTv-hbSxvbwqncd2fYGaUl4dI</td><td>Bueno se refer&#237;a al pago
de mi cuenta que hab&#237;a sido un beneficios en la mitad por 6 meses y luego una
prorroga y no me respetaron la prorroga y me volvieron a cobrar el plan completo,
me dieron 5 d&#237;as para resolverlo pero seguramente me van a cortar el
tel&#233;fono ma&#241;ana y no voy a saber que paso me voy a tener que cambiar de
compa&#241;&#237;a, eso es.</td>
</tr><tr>

<td>90940763378</td><td>12/06/2023</td><td>12:16:50</td><td>37070</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>13:42:03</td><td>13:54:18</td><td>01920356c83
a1a64</td><td>56940763378</td><td>CC</td><td>72994349-5</td><td>734</
td><td>7814307</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D1HK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56940763378</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=O95ti8QD5rIWZEX9wd6PO8yo_au02Yi6BSK4W5KCMzA</td><td>No responde</td>
</tr><tr>

<td>90941696947</td><td>12/06/2023</td><td>14:54:02</td><td>38859</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:49:14</td><td>10:53:11</td><td>01920356c83
a045a</td><td>56941696947</td><td>CC</td><td>72470103-5</td><td>236</
td><td>7815875</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CS1E</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56941696947</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90966274675</td><td>12/06/2023</td><td>11:29:36</td><td>36545</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>15:13:49</td><td>15:21:03</td><td>019003374ea
8732a</td><td>56966274675</td><td>CC</td><td>75704634-2</td><td>433</
td><td>9051869</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C33RO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56966274675</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qoP9tMe0vehB5Ogopu94plv46Apc7l6C0-AvVXzGdUE</td><td>No responde</td>
</tr><tr>

<td>90984486821</td><td>12/06/2023</td><td>14:34:26</td><td>38620</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>13:24:09</td><td>13:39:10</td><td>019003374ea
8ad2d</td><td>56984486821</td><td>CC</td><td>75451187-7</td><td>901</
td><td>9059959</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3IB6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56984486821</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=eNt0T7sv27XaBPMAFHw99sisZhJNq3EthE-kNjDGNj4</td><td>No, la ni&#241;a me
atendi&#243;...nada que decir, excelente atenci&#243;n gracias.</td>
</tr><tr>

<td>90966813627</td><td>12/06/2023</td><td>15:15:19</td><td>39083</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>19:41:09</td><td>20:02:02</td><td>01920356c83
a75f4</td><td>56966813627</td><td>CC</td><td>40628615-0</td><td>1252</
td><td>7823623</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DOD4</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56966813627</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zYlL02vesUEsKR2GTbdHR63lnbQIYM9zb3K2tztMK80</td><td>Muy mala la se&#241;al.</td>
</tr><tr>

<td>90942130247</td><td>12/06/2023</td><td>15:14:17</td><td>39069</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>21:03:56</td><td>21:20:55</td><td>01920356c83
a7a99</td><td>56942130247</td><td>CC</td><td>70377484-9</td><td>1018</
td><td>7821970</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DPI8</td><td>Oro</
td><td>569000</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56989864337</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>3</td><td>3</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998701912</td><td>12/06/2023</td><td>14:23:09</td><td>38481</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>13:08:02</td><td>13:16:52</td><td>019003374ea
863b9</td><td>56998701912</td><td>PP</td><td>77915602-8</td><td>529</
td><td>9056908</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C300C</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Cliente_molesto</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56998701912</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=B2ldT-YmRvqHGDHQ4pY0O8YZEB5FgCfDyR3Swrl3ccI</td><td>No
responde</td>
</tr><tr>

<td>90942194498</td><td>12/06/2023</td><td>13:26:09</td><td>37861</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>12:47:18</td><td>12:52:16</td><td>01920356c83
a5a74</td><td>56942194498</td><td>CC</td><td>72397462-3</td><td>298</
td><td>7823899</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DHHF</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56942194498</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>2</
td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90942410822</td><td>12/06/2023</td><td>15:33:02</td><td>39303</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>15:58:16</td><td>16:01:03</td><td>01920356c83
a2922</td><td>56942410822</td><td>SS</td><td>71773996-5</td><td>166</
td><td>7816305</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D57D</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56942410822</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=EeLZSDLh_BJHz-
F665j1GuHDnakxM8c8bVCSbyuHHGc</td><td>No responde</td>
</tr><tr>

<td>90967883444</td><td>12/06/2023</td><td>13:47:32</td><td>38078</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:45:34</td><td>10:58:23</td><td>01920356c83
a03e9</td><td>56967883444</td><td>CC</td><td>46083945-9</td><td>768</
td><td>7817684</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CRTU</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56967883444</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LFOXnzQHu3V4jnxp5-vl_dv8vYib_JCE1OytlCriBVg</td><td>Quede muy bien porque bueno
el plan me subi&#243; un poco pero lo voy a mantener unos dos meses mas ah&#237;
voy a ver que hago pero muy bueno porque me descontaron un poco de plata por la
boleta que me hab&#237;a llegado, eso gracias.</td>
</tr><tr>

<td>90967961188</td><td>12/06/2023</td><td>12:34:34</td><td>37257</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>16:10:06</td><td>16:16:29</td><td>019003374ea
8b880</td><td>56967961188</td><td>CC</td><td>7253713-0</td><td>382</
td><td>9064069</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3L5J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56967961188</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3m-IKZvCjWOGMWOFGce1L7u3TICY0ueFNWWitkYeVP8</td><td>No responde</td>
</tr><tr>

<td>90985224743</td><td>12/06/2023</td><td>12:48:04</td><td>37427</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>14:32:31</td><td>14:47:14</td><td>01920356c83
a1ff7</td><td>56985224743</td><td>SS</td><td>75723630-3</td><td>883</
td><td>7818945</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D2U3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56985224743</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90967977031</td><td>12/06/2023</td><td>14:32:11</td><td>38594</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>14:33:42</td><td>14:42:57</td><td>01920356c83
a2021</td><td>56967977031</td><td>CC</td><td>77915602-8</td><td>554</
td><td>7816195</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D2VD</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>plan de
internet</td><td>3</td><td>IVR_105</td><td>56967977031</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OE-E5uvRExXrf5tiNuSilcnsEgZyT-I6_pnTWrBBCjg</td><td>No responde</td>
</tr><tr>

<td>90998842125</td><td>12/06/2023</td><td>12:31:01</td><td>37214</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>15:45:16</td><td>15:49:27</td><td>01920356c83
a27b0</td><td>56998842125</td><td>CC</td><td>44876386-2</td><td>250</
td><td>7814490</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D4RR</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>telefon??a Movil
tel??fonos</td><td>3</td><td>IVR_105</td><td>56998842125</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90985771131</td><td>12/06/2023</td><td>13:56:06</td><td>38184</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>09:35:45</td><td>09:50:28</td><td>01920356c83
a4e4a</td><td>56985771131</td><td>CC</td><td>71463396-1</td><td>883</
td><td>7820935</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DEG7</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56985771131</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90985466904</td><td>12/06/2023</td><td>12:25:16</td><td>37140</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>16:11:59</td><td>16:27:56</td><td>01920356c83
a2a9d</td><td>56985466904</td><td>CC</td><td>76299890-4</td><td>883</
td><td>7813571</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D5J8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56985466904</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=JxGL_MT-VB__HqIx_EMWDU3FUYvchaaswCvC2uy0dOs</td><td>No
responde</td>
</tr><tr>

<td>90985488804</td><td>12/06/2023</td><td>15:45:43</td><td>39417</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>13:54:37</td><td>14:26:42</td><td>019003374ea
869b5</td><td>56985488804</td><td>SS</td><td>61293165-8</td><td>1924</
td><td>9058106</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C31G8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56985488804</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=WFGXN-
RZDxwo8hVocIk6Q8CiaFPeqrpjHb79HtBRzb8</td><td>No responde</td>
</tr><tr>

<td>90944283341</td><td>12/06/2023</td><td>15:43:36</td><td>39393</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>18:35:41</td><td>18:49:11</td><td>01920356c83
a7209</td><td>56944283341</td><td>CC</td><td>77446762-9</td><td>809</
td><td>7824740</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DNDR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56944283341</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=23TmNQy9kvWJi_b-9UcYSqsbuwGN6LqjFmEMeLX6kGs</td><td>No responde</td>
</tr><tr>

<td>90943874793</td><td>12/06/2023</td><td>14:53:28</td><td>38854</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>12:56:30</td><td>13:14:22</td><td>019003374ea
86210</td><td>56943874793</td><td>CC</td><td>72520291-1</td><td>1072</
td><td>9059092</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2VJ3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56943874793</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998983585</td><td>12/06/2023</td><td>13:12:42</td><td>37692</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>15:16:04</td><td>15:23:13</td><td>01920356c83
a64cf</td><td>56998983585</td><td>CC</td><td>72759561-9</td><td>428</
td><td>7820622</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DK46</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56998983585</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=L_y5VOZYkObAD1iH4pC-8FLQo-686NOexvXr8gUrmH0</td><td>No responde</td>
</tr><tr>

<td>90999078780</td><td>12/06/2023</td><td>15:44:52</td><td>39406</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>18:53:20</td><td>19:14:23</td><td>019003374ea
8c2c5</td><td>56999078780</td><td>CC</td><td>75427812-9</td><td>1262</
td><td>9062554</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3NNJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56999078780</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=36PCNdu_VrYjy-O6P-GoyHJ2dsT_JpyG46SS2ial2Nw</td><td>Muy bien porque me
hab&#237;an cobrado plata dem&#225;s en en la cuenta del tel&#233;fono, el plan,
estaban cobrando plata dem&#225;s porque yo hab&#237;a llamado antes otra
se&#241;orita me atendi&#243; y me dejo ah&#237; no mas no sigui&#243; el protocolo
que tenia...</td>
</tr><tr>

<td>90948684181</td><td>12/06/2023</td><td>11:23:43</td><td>36469</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>13:26:15</td><td>13:31:39</td><td>019003374ea
8661f</td><td>56948684181</td><td>SS</td><td>45644053-3</td><td>323</
td><td>9056942</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C30JI</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56948684181</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GuMg9f1eiclRUEdNfBm9KJ0AJJF-GQJzncOSTSVi-uk</td><td>Me solucionaron para poder
sacar equipo.</td>
</tr><tr>

<td>90973833494</td><td>12/06/2023</td><td>10:10:20</td><td>35666</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:03:01</td><td>10:10:38</td><td>019003374ea
84bb2</td><td>56973833494</td><td>CC</td><td>62948901-0</td><td>456</
td><td>9056608</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2Q0D</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56973833494</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90973846858</td><td>12/06/2023</td><td>16:31:17</td><td>39897</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>21:17:15</td><td>21:25:42</td><td>01920356c83
a7b4c</td><td>56973846858</td><td>CC</td><td>74991822-5</td><td>506</
td><td>7821419</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DPNP</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56973846858</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=EMnWImFP7GojBOEztgOINUoI33VIuOvICcfFaw3GI5A</td><td>Sabe
que lo que es sistema de internet, la se&#241;al para llamar todo, no se me realizo
bien y lo otro que la se&#241;al la tengo super mala, y WhatsApp todo eso lo tengo
s&#250;per malo para que me den soluci&#243;n por favor.</td>
</tr><tr>
<td>90988877953</td><td>12/06/2023</td><td>15:45:21</td><td>39413</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:38:06</td><td>10:52:38</td><td>01920356c83
a031a</td><td>56988877953</td><td>SS</td><td>41513914-4</td><td>871</
td><td>7814956</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CRNF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56988877953</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90988537918</td><td>12/06/2023</td><td>14:09:16</td><td>38344</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>20:10:43</td><td>20:20:00</td><td>01920356c83
a7798</td><td>56988537918</td><td>CC</td><td>70711428-2</td><td>556</
td><td>7824810</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DOQ7</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56988537918</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=tWv_4XQpRnOpg4etwF7B-
mT93u6EM3zDO8O4haR-Uik</td><td>Muy buena atenci&#243;n y la soluci&#243;n fue
efectiva, muchas gracias.</td>
</tr><tr>

<td>90988801191</td><td>12/06/2023</td><td>15:03:41</td><td>38941</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>17:17:19</td><td>17:22:40</td><td>01920356c83
a30fc</td><td>56988801191</td><td>PP</td><td>76853126-9</td><td>321</
td><td>7818223</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D766</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56988801191</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=JjSmqRTKt8UQD7KiDmWT-O9mSikaIj3rKwDzFLwF5Js</td><td>Todo
muy bien la ni&#241;a que atendi&#243; una excelente actitud, preocupada con mucha
preocupaci&#243;n por el cliente.</td>
</tr><tr>

<td>90988394412</td><td>12/06/2023</td><td>14:32:21</td><td>38595</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>13:43:18</td><td>13:50:28</td><td>01920356c83
a1a8c</td><td>56988394412</td><td>CC</td><td>76446667-5</td><td>429</
td><td>7817964</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D1IS</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>necesito poner un reclamo por
favor</td><td>3</td><td>IVR_105</td><td>56988394412</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Fi_7nhqdwTJjNAmHOJH-YnY2FbNVkFOqHdTMsKAJ7i0</td><td>Llame, o sea encontr&#233; un
equipo por la web con entrega a domicilio y resulta que nunca lo enviaron al
domicilio y tuve que ir a retirarlo directamente a la sucursal cuando la verdad que
lo ped&#237; con despacho a domicilio porque no ten&#237;a tiempo para ir.</td>
</tr><tr>

<td>90952370088</td><td>12/06/2023</td><td>15:37:06</td><td>39317</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>20:49:30</td><td>20:55:32</td><td>019003374ea
8c998</td><td>56952370088</td><td>CC</td><td>73589013-1</td><td>361</
td><td>9063142</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3PE2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56952370088</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</
td><td>No responde</td>
</tr><tr>

<td>90952299781</td><td>12/06/2023</td><td>16:06:53</td><td>39642</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>20:52:50</td><td>20:58:52</td><td>01920356c83
a7a0c</td><td>56952299781</td><td>CC</td><td>41453069-9</td><td>361</
td><td>7823663</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DPDR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56952299781</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=yt6e6Z1-Gy3daRiR5cuont8wn18UXSEf9Xzm4LZ7N8Y</td><td>No
responde</td>
</tr><tr>

<td>90951959357</td><td>12/06/2023</td><td>13:37:14</td><td>37951</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>15:06:55</td><td>15:12:27</td><td>01920356c83
a6434</td><td>56951959357</td><td>SS</td><td>72934011-1</td><td>233</
td><td>7824574</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DJVB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56951959357</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=b1Azw4TiA9KOIxHkeVqAbLEAnWRtyXinq3vg8RltvSs</td><td>No
responde</td>
</tr><tr>

<td>90974487027</td><td>12/06/2023</td><td>11:20:47</td><td>36432</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>14:52:37</td><td>14:57:03</td><td>019003374ea
870b7</td><td>56974487027</td><td>SS</td><td>48189464-6</td><td>265</
td><td>9053984</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3386</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Telefonia_Fija_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56974487027</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90974134811</td><td>12/06/2023</td><td>12:03:09</td><td>36897</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>12:58:32</td><td>13:02:09</td><td>019003374ea
8625e</td><td>56974134811</td><td>SS</td><td>10586070-6</td><td>217</
td><td>9057999</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2VLH</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56974134811</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=m_MRH_7X5Gu2Uq52QRsMp_LcWjF7yUWz6VpHNP7DZUU</td><td>Las personas que atienden son
super amigables no tengo nada que decir el problema es que todav&#237;a no me sacan
del sistema para seguir ofreci&#233;ndome cosas, dejen de llamarme yo ya soy
miembro de Entel dejen de llamarme todos los d&#237;as a las 9 de la ma&#241;ana
para ofrecerme cosas nuevas.</td>
</tr><tr>

<td>90954003847</td><td>12/06/2023</td><td>13:46:06</td><td>38062</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>20:13:40</td><td>20:19:18</td><td>019003374ea
890df</td><td>56954003847</td><td>CC</td><td>77224711-7</td><td>337</
td><td>9057454</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3B93</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>hacer
reclamo</td><td>3</td><td>IVR_105</td><td>56954003847</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=fxb7x2AI4TMBCodFTNc988tAxlvhkQB9A9UN3oVeKbA</td><td>El problema no es...el
problema es que no tienen como solucionar de forma inmediata alg&#250;n
requerimiento.</td>
</tr><tr>

<td>90953802196</td><td>12/06/2023</td><td>12:46:50</td><td>37409</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>14:39:33</td><td>15:09:37</td><td>019003374ea
86f14</td><td>56953802196</td><td>SS</td><td>74208664-K</td><td>1803</
td><td>9054976</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C32R3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56953802196</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
9xValvfKZLHZYinzfIhFSZktwQoJsHk3yv1SpBZ8ag</td><td>No responde</td>
</tr><tr>

<td>90975331056</td><td>12/06/2023</td><td>10:01:13</td><td>35560</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>21:27:37</td><td>21:38:26</td><td>01920356c83
a4581</td><td>56975331056</td><td>CC</td><td>77474333-2</td><td>648</
td><td>7820313</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DCA0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56975331056</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90975449423</td><td>12/06/2023</td><td>13:56:18</td><td>38187</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>17:02:07</td><td>17:06:43</td><td>019003374ea
87f29</td><td>56975449423</td><td>SS</td><td>72897365-K</td><td>275</
td><td>9052019</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C36RI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56975449423</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90975600707</td><td>12/06/2023</td><td>11:58:25</td><td>36839</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>15:14:47</td><td>15:24:23</td><td>01920356c83
a64b5</td><td>56975600707</td><td>CC</td><td>76292684-9</td><td>575</
td><td>7824583</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DK3C</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56975600707</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90976043321</td><td>12/06/2023</td><td>14:57:33</td><td>38901</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>13:15:46</td><td>13:36:18</td><td>019003374ea
864b2</td><td>56976043321</td><td>CC</td><td>75387078-4</td><td>1231</
td><td>9053803</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3085</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56976043321</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5mwWsVqCyT9M23GyZTXxT2fQJ-ghrjiRfyDn-xG5yXQ</td><td>Me atendi&#243; un joven que
se llamaba Kevin, excelente persona nada que decir, me dijo todas las cosas sin
dejarme duda as&#237; que un excelente trabajador, adi&#243;s.</td>
</tr><tr>

<td>90991540600</td><td>12/06/2023</td><td>14:54:59</td><td>38871</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>12:36:22</td><td>12:38:51</td><td>01920356c83
a1240</td><td>56991540600</td><td>CC</td><td>77036587-2</td><td>148</
td><td>7817865</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CVGG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56991540600</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GHm9ZdCmT2GiYGNZwx_bs3A_akGpgvvGtGtGSXKHqZc</td><td>No responde</td>
</tr><tr>

<td>90991588168</td><td>12/06/2023</td><td>16:14:29</td><td>39732</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:32:29</td><td>11:16:19</td><td>01920356c83
a0277</td><td>56991588168</td><td>CC</td><td>40952642-k</td><td>2629</
td><td>7814950</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CRIC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Asistencia_En_Viaje_Consulta_Definici??n</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56991588168</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90991656200</td><td>12/06/2023</td><td>11:44:04</td><td>36694</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>21:02:12</td><td>21:08:47</td><td>019003374ea
8ca40</td><td>56991656200</td><td>CC</td><td>72900915-6</td><td>322</
td><td>9062613</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3PJ9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56991656200</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=XvJMbmVWmDs37u-onYYhEtM7lHk_bYDUY7gROEVkz8w</
td><td>Buen&#237;sima atenci&#243;n, r&#225;pida...me dieron informaci&#243;n
inmediata.</td>
</tr><tr>

<td>90954835251</td><td>12/06/2023</td><td>11:40:06</td><td>36645</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>17:39:32</td><td>17:53:01</td><td>01920356c83
a6e61</td><td>56954835251</td><td>CC</td><td>72736636-9</td><td>808</
td><td>7820740</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DMGK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56954835251</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>3</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=2oSPNqBWuxWBz1fdJ8rzbM417C3QiEBsK3H7zm0SI0c</td><td>No responde</td>
</tr><tr>

<td>90956134418</td><td>12/06/2023</td><td>11:21:42</td><td>36443</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>16:15:01</td><td>16:25:01</td><td>019003374ea
87a66</td><td>56956134418</td><td>CC</td><td>75410059-1</td><td>599</
td><td>9056175</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C35LG</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56956134418</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yUchSJ69EdcG1x8BgQcyZJWtYqImCXHNHaQD6GI1MBM</td><td>No responde</td>
</tr><tr>

<td>90956245448</td><td>12/06/2023</td><td>11:22:11</td><td>36447</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>13:52:35</td><td>13:54:53</td><td>019003374ea
86974</td><td>56956245448</td><td>CC</td><td>71545003-K</td><td>137</
td><td>9055952</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C31E7</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56956245448</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>&nbsp;</td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90956056379</td><td>12/06/2023</td><td>11:21:01</td><td>36434</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>19:21:03</td><td>19:26:36</td><td>01920356c83
a3c9c</td><td>56956056379</td><td>CC</td><td>77435394-1</td><td>332</
td><td>7815619</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DA2S</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56956056379</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976635258</td><td>12/06/2023</td><td>11:06:52</td><td>36289</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>14:46:05</td><td>15:15:18</td><td>01920356c83
a62c1</td><td>56976635258</td><td>CC</td><td>72759561-9</td><td>1752</
td><td>7821154</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DJJO</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56976635258</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=pLcnsTlgDptjuOeAcHxNLqE8U4ZPy8rZd-cL_jcLRfk</td><td>Que me dio respuesta y me
dieron una rebaja por decirle, listo.</td>
</tr><tr>

<td>90976569662</td><td>12/06/2023</td><td>13:38:35</td><td>37968</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>09:26:03</td><td>09:35:27</td><td>01920356c83
9fc7c</td><td>56976569662</td><td>CC</td><td>60545800-9</td><td>563</
td><td>7819425</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CQ2L</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56976569662</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=crWW1b5eHHhHPKnruE2Si1nJuJ66auRnhw5HFD2Gybc</td><td>No responde</td>
</tr><tr>

<td>90956259609</td><td>12/06/2023</td><td>16:14:24</td><td>39731</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>13:01:44</td><td>13:17:30</td><td>01920356c83
a5ba1</td><td>56956259609</td><td>SS</td><td>48201425-9</td><td>945</
td><td>7821071</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DHQS</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56956259609</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=wHL4lWAzz0x7Vn2VuoNNgbmlJlFfS-CfzWXd2ndbdL8</td><td>No responde</td>
</tr><tr>

<td>90976838284</td><td>12/06/2023</td><td>16:44:01</td><td>40016</
td><td>Call Center
M&#243;vil</td><td>11/06/2023</td><td>17:02:43</td><td>17:09:35</td><td>019003374ea
8bbcf</td><td>56976838284</td><td>CC</td><td>70006050-0</td><td>411</
td><td>9063544</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3LVV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56976838284</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976909503</td><td>12/06/2023</td><td>12:32:09</td><td>37226</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>18:38:46</td><td>18:52:58</td><td>019003374ea
888fb</td><td>56976909503</td><td>CC</td><td>73930681-7</td><td>851</
td><td>9057375</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C39A2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56976909503</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976909635</td><td>12/06/2023</td><td>15:13:56</td><td>39066</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>10:02:14</td><td>10:50:04</td><td>019003374ea
84b95</td><td>56976909635</td><td>CC</td><td>71746439-7</td><td>2869</
td><td>9056604</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2PVG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56976909635</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90992117345</td><td>12/06/2023</td><td>14:32:50</td><td>38602</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>13:12:44</td><td>13:16:50</td><td>019003374ea
86452</td><td>56992117345</td><td>CC</td><td>10586070-6</td><td>173</
td><td>9053798</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3055</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56992117345</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90992241620</td><td>12/06/2023</td><td>12:31:31</td><td>37217</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>16:27:48</td><td>16:50:12</td><td>01920356c83
a2c2f</td><td>56992241620</td><td>SS</td><td>75117638-4</td><td>1343</
td><td>7815452</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D5VQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56992241620</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=v8zjWAOmeCHT5gdSfdeS5r6QnR7-JyRVeNeckytGasw</td><td>No responde</td>
</tr><tr>

<td>90992077656</td><td>12/06/2023</td><td>14:11:39</td><td>38376</
td><td>Call Center
M&#243;vil</td><td>10/06/2023</td><td>11:57:04</td><td>12:01:04</td><td>019003374ea
8597b</td><td>56992077656</td><td>SS</td><td>75723630-3</td><td>239</
td><td>9054690</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2TEE</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56992077656</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tlZO1NMc1T_GAxyRn2LAIMHf8cVp887F60AN6bSt2AI</td><td>Muy satisfecha, gracias.</td>
</tr><tr>

<td>90992160513</td><td>13/06/2023</td><td>13:38:52</td><td>42453</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>18:46:32</td><td>19:00:23</td><td>019003374ea
94be0</td><td>56992160513</td><td>CC</td><td>76177341-0</td><td>731</
td><td>9077591</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4PUH</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Prepago_Consulta_Tarifas</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56987487085</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yOe7d7lQEAt6ahdUnoL0FPFrwS3MbuaV5SU630tsMJ4</td><td>No responde</td>
</tr><tr>
<td>90977034400</td><td>13/06/2023</td><td>15:25:02</td><td>43679</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>13:48:05</td><td>13:54:20</td><td>019003374ea
9115b</td><td>56977034400</td><td>SS</td><td>42110722-K</td><td>269</
td><td>9076683</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4BAU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Mi_Numero_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56977034400</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=fI1_ByOvAt2J1tWEzoLD3zW1z7A3fARgpTtxAeX7Xmk</td><td>Su atenci&#243;n fue
r&#225;pida, la ejecutiva fue clara y precisa en la informaci&#243;n que yo
ped&#237;.</td>
</tr><tr>

<td>90977034430</td><td>13/06/2023</td><td>10:54:04</td><td>40632</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>17:32:05</td><td>17:43:48</td><td>019003374ea
93ec0</td><td>56977034430</td><td>CC</td><td>41304212-7</td><td>702</
td><td>9077378</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4MLO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56977034430</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=REk5pvePvQWoZ0K9WB3m8rjUz-6y1bq1ORrSDJr6qn8</td><td>No responde</td>
</tr><tr>

<td>90956060716</td><td>13/06/2023</td><td>14:25:24</td><td>42986</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:36:54</td><td>14:40:14</td><td>01920356c83
ac73c</td><td>56956060716</td><td>CC</td><td>70408952-K</td><td>199</
td><td>7825900</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ECMG</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56956060716</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=guHfmCchVK8PXWWRTmiU4Z68lk24wAoJXTZhhTftAkE</td><td>La tipa fue super respetuosa
me supo explicar muy bien todo, y eso, muchas gracias por todo. Alo.</td>
</tr><tr>

<td>90956145256</td><td>13/06/2023</td><td>14:23:39</td><td>42963</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:28:28</td><td>10:32:50</td><td>019003374ea
8e44e</td><td>56956145256</td><td>SS</td><td>75429328-4</td><td>211</
td><td>9071530</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4039</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Prorroga</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56956145256</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956119818</td><td>13/06/2023</td><td>14:44:16</td><td>43218</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>09:24:08</td><td>09:28:56</td><td>01920356c83
a8807</td><td>56956119818</td><td>CC</td><td>72380639-9</td><td>287</
td><td>7836027</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DSTH</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56956119818</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90954873747</td><td>13/06/2023</td><td>13:01:15</td><td>42028</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:56:20</td><td>17:05:05</td><td>01920356c83
ae0c4</td><td>56954873747</td><td>CC</td><td>75167912-2</td><td>524</
td><td>7826237</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EJ2K</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56954873747</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WgHkBniYyTYyrOl3F7J0-qR9u0VsQnrStwxERD6xKVI</td><td>No responde</td>
</tr><tr>

<td>90991754943</td><td>13/06/2023</td><td>12:40:50</td><td>41813</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>12:25:49</td><td>12:33:12</td><td>01920356c83
aad3f</td><td>56991754943</td><td>CC</td><td>9617346-6</td><td>442</
td><td>7827348</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E66U</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56991754943</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=cYOQaieu-S67dTk4rSDaB33G31pz_-2ktTp5JHUM8v8</td><td>No
responde</td>
</tr><tr>

<td>90975919319</td><td>13/06/2023</td><td>15:01:42</td><td>43396</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:27:15</td><td>11:33:28</td><td>01920356c83
aa03b</td><td>56975919319</td><td>CC</td><td>75181270-1</td><td>373</
td><td>7825332</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E2V0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56975919319</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>3</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>
<td>90976418577</td><td>13/06/2023</td><td>11:40:36</td><td>41126</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:27:27</td><td>11:49:07</td><td>019003374ea
8f1ad</td><td>56976418577</td><td>SS</td><td>72994349-5</td><td>1299</
td><td>9064871</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C43E1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56976418577</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=rIaya5fD9w2kwLCvUcqpmot7SWRK_gb1ZwZMbvftL4Y</td><td>R&#225;pido.</td>
</tr><tr>

<td>90990578970</td><td>13/06/2023</td><td>12:45:22</td><td>41867</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:08:36</td><td>10:13:59</td><td>01920356c83
a8f65</td><td>56990578970</td><td>CC</td><td>71021007-1</td><td>323</
td><td>7828781</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DUOD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56990578970</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90953865090</td><td>13/06/2023</td><td>15:40:32</td><td>43834</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>18:51:46</td><td>19:16:47</td><td>01920356c83
af3d1</td><td>56953865090</td><td>SS</td><td>70377484-9</td><td>1500</
td><td>7826508</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ENQR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_V_H_Telefonia_Fija_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56953865090</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=pYXZsOcQsAZueRbJTSUvdpjZ3bZsfDciXSSbiklWOC8</td><td>Buena disposici&#243;n,
amable, lamentablemente Entel no tiene la capacidad de resolver mi problema muchas
gracias.</td>
</tr><tr>

<td>90953972473</td><td>13/06/2023</td><td>11:45:30</td><td>41190</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:04:59</td><td>10:09:16</td><td>01920356c83
a8ebc</td><td>56953972473</td><td>SS</td><td>72349270-K</td><td>256</
td><td>7836115</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DUJ4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56953972473</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QxhJNGV2XeUAZq9fFb_WPENqg-3DqGR0JT1ZizeYk-U</td><td>No responde</td>
</tr><tr>
<td>90953485564</td><td>13/06/2023</td><td>14:25:32</td><td>42987</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>12:41:58</td><td>12:48:49</td><td>01920356c83
ab0a9</td><td>56953485564</td><td>CC</td><td>60978413-K</td><td>410</
td><td>7834697</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E728</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56953485564</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3fGakRRcKKmMk70pFq70fkQGRyVWtZnGb3a7aOQOHdQ</td><td>No responde</td>
</tr><tr>

<td>90974509442</td><td>13/06/2023</td><td>10:37:25</td><td>40442</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>19:26:23</td><td>20:04:20</td><td>01920356c83
af91c</td><td>56974509442</td><td>CC</td><td>41137894-2</td><td>2277</
td><td>7837553</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EP52</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56974509442</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90974891680</td><td>13/06/2023</td><td>10:15:36</td><td>40202</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:29:21</td><td>11:35:06</td><td>01920356c83
aa0b0</td><td>56974891680</td><td>CC</td><td>75704634-2</td><td>344</
td><td>7832711</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E32L</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56974891680</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90975202528</td><td>13/06/2023</td><td>15:26:20</td><td>43697</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:14:47</td><td>10:30:43</td><td>01920356c83
a90bf</td><td>56975202528</td><td>SS</td><td>48500276-6</td><td>955</
td><td>7828793</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DV37</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_H_Visita_Tecnica_Consulta_Estado</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56975202528</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=8yrDu0F-Uosun_lQOcPabcyru-hQrIswQMtE4oEdWCI</td><td>No
responde</td>
</tr><tr>

<td>90951956816</td><td>13/06/2023</td><td>10:39:41</td><td>40474</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>15:38:11</td><td>15:47:57</td><td>01920356c83
ad28b</td><td>56951956816</td><td>CC</td><td>74574595-4</td><td>585</
td><td>7827864</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EFGT</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>todav??a no han hecho la rebaja de
entel</td><td>3</td><td>IVR_105</td><td>56951956816</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90975212583</td><td>13/06/2023</td><td>12:27:37</td><td>41650</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:09:56</td><td>11:28:30</td><td>019003374ea
8edcc</td><td>56975212583</td><td>SS</td><td>71619286-5</td><td>1113</
td><td>9071656</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C42F0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56975212583</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Zjq7SnN11KpSVn0IKsXcn0AbBRyRrAXcGw5ymMpqodo</td><td>No responde</td>
</tr><tr>

<td>90951584289</td><td>13/06/2023</td><td>12:00:18</td><td>41342</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>09:27:55</td><td>09:36:23</td><td>01920356c83
a8893</td><td>56951584289</td><td>CC</td><td>47402527-6</td><td>507</
td><td>7832404</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DT1T</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56951584289</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=LQbT-
SP__nkqBrKHQuVm8zRpSBKhjB0rd81LZcMkurs</td><td>Buenos d&#237;as mi nombre es Marco
Caro Cornejo y no estoy conforme con el servicio que me prestaron porque necesitaba
desbloquear el celular para llamadas internacionales donde los cuales los
operadores que me atendieron quer&#237;an hacerme contratar un plan de 22 mil pesos
cuando yo tengo uno de 15 mil cuenta controlada y no gasto jam&#225;s esa cantidad
de plata al mes, as&#237; que les pido por favor analicen lo que est&#225;n
haciendo porque son 3 planes los que pagamos en la casa as&#237; que estoy a punto
de renunciar porque ya Entel que quieren que les diga revisen hace una semana se
compro un tel&#233;fono de casi 600 mil pesos con ustedes entonces no somos malos
clientes, muchas gracias y espero que esto... </td>
</tr><tr>

<td>90989571628</td><td>13/06/2023</td><td>10:24:40</td><td>40317</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>15:09:10</td><td>15:19:54</td><td>019003374ea
9229a</td><td>56989571628</td><td>CC</td><td>70053455-3</td><td>625</
td><td>9081531</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4FKO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56989571628</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4FdqrHihDQNX35MMhW5tMOlEJTD88rxg4UiyLKxe9Kw</td><td>Muy satisfecho, excelente
muchas gracias.</td>
</tr><tr>

<td>90989733588</td><td>13/06/2023</td><td>15:54:46</td><td>44006</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:23:25</td><td>10:39:35</td><td>01920356c83
a92a5</td><td>56989733588</td><td>CC</td><td>72380639-9</td><td>969</
td><td>7832528</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DVIC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56989733588</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6arCx99B5SbRHrW5qpaZmD69kcWLJqcT8RqMz72o0Po</td><td>No responde</td>
</tr><tr>

<td>90988438094</td><td>13/06/2023</td><td>16:02:22</td><td>44064</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>17:15:05</td><td>17:19:50</td><td>01920356c83
ae422</td><td>56988438094</td><td>CC</td><td>43517905-3</td><td>267</
td><td>7826288</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EJTH</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamos</td><td>3</td><td>IVR_105</
td><td>56988438094</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=e3xoG-3wXOt_z5FH82UI5uFaSrUEB1BWVqlRfJQg7Ck</td><td>No responde</td>
</tr><tr>

<td>90988817910</td><td>13/06/2023</td><td>12:59:34</td><td>42009</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>12:56:44</td><td>13:11:43</td><td>019003374ea
90637</td><td>56988817910</td><td>SS</td><td>10586070-6</td><td>899</
td><td>9069726</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C48HU</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Portabilidad_IN_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56988817910</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OHAFllkazyU5oPUnmlgnwU6GmzimRnvoOfomVEsBVrk</td><td>No responde</td>
</tr><tr>

<td>90988832572</td><td>13/06/2023</td><td>10:09:50</td><td>40132</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>15:04:24</td><td>15:15:11</td><td>01920356c83
acc96</td><td>56988832572</td><td>CC</td><td>75446737-1</td><td>620</
td><td>7835133</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EE19</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56988832572</
td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=SQWPEA9bg11qM8RBzjL5DKgAozYwwoo06fBTgAN7Yks</td><td>El requerimiento que hice fue
aceptado pero el problema es que se demora mucho, bueno gracias.</td>
</tr><tr>

<td>90949115642</td><td>13/06/2023</td><td>12:44:43</td><td>41862</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:14:38</td><td>16:22:41</td><td>01920356c83
ad926</td><td>56949115642</td><td>CC</td><td>72722636-2</td><td>482</
td><td>7827942</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EH5M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56949115642</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90949724342</td><td>13/06/2023</td><td>10:24:28</td><td>40314</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:30:54</td><td>14:34:15</td><td>01920356c83
ac60e</td><td>56949724342</td><td>CC</td><td>76588985-5</td><td>200</
td><td>7836865</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ECD3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56949724342</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90950701840</td><td>13/06/2023</td><td>12:00:42</td><td>41345</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:03:50</td><td>16:18:08</td><td>01920356c83
ad719</td><td>56950701840</td><td>CC</td><td>70408952-K</td><td>769</
td><td>7837090</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EGL9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56950701840</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7lkKUR85jUZOi9185YPzieq-QGHPjes6XFvV7EhpxRo</td><td>Muy satisfactorio.</td>
</tr><tr>

<td>90973755409</td><td>13/06/2023</td><td>13:40:34</td><td>42475</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:31:29</td><td>16:35:13</td><td>01920356c83
adc2e</td><td>56973755409</td><td>SS</td><td>48201425-9</td><td>223</
td><td>7839026</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EHTU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56973755409</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QWQDK7mgXq6lW2xGWprToOBhXMBFQgHcIulQ_ui0IuI</td><td>No responde</td>
</tr><tr>

<td>90973301881</td><td>13/06/2023</td><td>13:17:01</td><td>42224</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:26:37</td><td>10:44:21</td><td>01920356c83
a9368</td><td>56973301881</td><td>SS</td><td>74930100-7</td><td>1063</
td><td>7836185</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DVOF</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56973301881</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=yyt5Olf_WKPcCHwLaBcCxfS80ZMJ9Em8WXRjMThgWNM</td><td>La
atenci&#243;n de la ejecutiva fue r&#225;pida y trato de solucionar el problema el
tema que no se soluciono no por responsabilidad de ella por la parte t&#233;cnica
de Entel no se soluciono el problema hasta el d&#237;a de hoy.</td>
</tr><tr>

<td>90988149518</td><td>13/06/2023</td><td>13:17:36</td><td>42229</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>18:15:35</td><td>18:16:35</td><td>019003374ea
946bf</td><td>56988149518</td><td>CC</td><td>72317299-3</td><td>59</
td><td>9072971</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4OLL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56988149518</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>4</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90999970854</td><td>13/06/2023</td><td>10:25:27</td><td>40325</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>13:19:26</td><td>13:24:09</td><td>019003374ea
90b0e</td><td>56999970854</td><td>SS</td><td>75451187-7</td><td>277</
td><td>9067559</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C49OI</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56999970854</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>5</
td><td>3</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90999439749</td><td>13/06/2023</td><td>11:06:15</td><td>40757</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:09:38</td><td>16:25:23</td><td>019003374ea
92e92</td><td>56999439749</td><td>CC</td><td>46018304-9</td><td>945</
td><td>9068139</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4IKF</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56999439749</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=0HPfabbmXJ_OBZlADU5TdJ_L89GiibtjU-ggjZTgIt8</td><td>...Nada, pr&#225;cticamente
sigue en lo mismo con la misma se&#241;al muy mala entonces sigue en lo mismo.</td>
</tr><tr>

<td>90999302493</td><td>13/06/2023</td><td>10:15:29</td><td>40201</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:30:30</td><td>10:31:19</td><td>01920356c83
a944b</td><td>56999302493</td><td>CC</td><td>75908187-0</td><td>48</
td><td>7836200</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DVVH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56999302493</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90968999912</td><td>13/06/2023</td><td>10:26:07</td><td>40335</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:51:04</td><td>14:59:19</td><td>019003374ea
91ede</td><td>56968999912</td><td>SS</td><td>76164330-4</td><td>494</
td><td>9076913</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4EMU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56968999912</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>2</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90944037731</td><td>13/06/2023</td><td>15:24:23</td><td>43670</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:31:39</td><td>11:57:35</td><td>019003374ea
8f28e</td><td>56944037731</td><td>SS</td><td>74814722-5</td><td>1555</
td><td>9073980</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C43L2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Prorroga</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56944037731</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wod4QO5MEVaeTuq7z0jcL-hSwNuc8HE8lpLa1earsTc</td><td>No responde</td>
</tr><tr>

<td>90986111290</td><td>13/06/2023</td><td>14:22:56</td><td>42955</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>09:47:23</td><td>09:53:23</td><td>019003374ea
8dbbb</td><td>56986111290</td><td>CC</td><td>40952642-k</td><td>359</
td><td>9066853</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3TUR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56986111290</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ybJbt2vYiV1Hhcy8Gep9082_lqHIi_JOBQ_P55A5ak8</td><td>No responde</td>
</tr><tr>

<td>90985447229</td><td>13/06/2023</td><td>10:36:34</td><td>40428</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:24:37</td><td>16:31:22</td><td>01920356c83
adaef</td><td>56985447229</td><td>CC</td><td>45577593-0</td><td>404</
td><td>7831715</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EHJV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56985447229</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5sFBwIIN7tvOavbUIy358HzY7UTJs7MKiKOyMPh_AM4</td><td>No responde</td>
</tr><tr>

<td>90967061897</td><td>13/06/2023</td><td>12:14:11</td><td>41516</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>13:32:04</td><td>13:43:15</td><td>019003374ea
90db2</td><td>56967061897</td><td>SS</td><td>72934139-8</td><td>670</
td><td>9072113</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4ADM</
td><td>Diamante</td><td>563423</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56999258744</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998599307</td><td>13/06/2023</td><td>13:00:47</td><td>42024</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>12:26:06</td><td>12:29:35</td><td>01920356c83
aad4f</td><td>56998599307</td><td>CC</td><td>74541232-7</td><td>208</
td><td>7829177</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E67E</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56998599307</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=PMVGkSaGhmkorwHo2mBCLxSD-z8roTd5ty92S6EtHME</td><td>No responde</td>
</tr><tr>

<td>90998435111</td><td>13/06/2023</td><td>11:28:32</td><td>41011</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:06:40</td><td>11:13:35</td><td>019003374ea
8ed14</td><td>56998435111</td><td>CC</td><td>71545003-K</td><td>414</
td><td>9069394</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4298</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56998435111</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BYJCUhT487g9AFkfvY75HNFlOE5Wc6A3eagOrCVZCUQ</td><td>No responde</td>
</tr><tr>

<td>90998499152</td><td>13/06/2023</td><td>10:55:55</td><td>40657</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>13:06:05</td><td>13:19:06</td><td>019003374ea
9085a</td><td>56998499152</td><td>CC</td><td>76505649-7</td><td>780</
td><td>9078871</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4930</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56998499152</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90942185394</td><td>13/06/2023</td><td>13:00:14</td><td>42014</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:56:35</td><td>15:19:43</td><td>01920356c83
acb1f</td><td>56942185394</td><td>CC</td><td>47402527-6</td><td>1387</
td><td>7829587</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EDLJ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56942185394</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yr2cSHhxABwVux5aOBbfCTKa9GZ2sDUmQ6d7XoXTlUg</td><td>No responde</td>
</tr><tr>

<td>90966721615</td><td>13/06/2023</td><td>10:50:32</td><td>40580</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:59:44</td><td>17:16:26</td><td>01920356c83
ae161</td><td>56966721615</td><td>&nbsp;</td><td>70776681-6</td><td>1001</
td><td>7835405</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EJ7H</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56966721615</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=WsxA7jyWCNgEnPjVBRxP07NZnMxNHbBxEhXfOytTtro</td><td>La
persona me ayudo mucho y fue muy atento a solucionar los problemas.</td>
</tr><tr>

<td>90984380168</td><td>13/06/2023</td><td>15:26:08</td><td>43694</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>13:55:02</td><td>14:08:00</td><td>01920356c83
abf47</td><td>56984380168</td><td>CC</td><td>77080097-8</td><td>777</
td><td>7829408</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EAMU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56984380168</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90941751995</td><td>13/06/2023</td><td>11:42:05</td><td>41147</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>12:19:06</td><td>12:24:21</td><td>01920356c83
aabd0</td><td>56941751995</td><td>CC</td><td>48765706-9</td><td>314</
td><td>7825497</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E5RG</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56941751995</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=sySkoUxMWkLULlM6N6RISmsLanDkn1JdDx8uoKFRZdc</td><td>Bueno estoy muy desconforme
con la compa&#241;&#237;a Entel ya que tenia un plan de 5990 pesos y de un d&#237;a
para otro me subi&#243; a 10 mil y tanto iba a pagar una cuenta de 12 mil y tanto
que al final quedo como en 10 mil que hoy d&#237;a pienso pagar y no seguir mas con
Entel porque son unos sinverg&#252;enzas, simplemente por eso.</td>
</tr><tr>

<td>90941667603</td><td>13/06/2023</td><td>11:25:05</td><td>40966</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:01:49</td><td>10:05:12</td><td>019003374ea
8de57</td><td>56941667603</td><td>CC</td><td>71463396-1</td><td>202</
td><td>9078239</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3UJN</td><td>Oro</
td><td>569000</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56941667603</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998245731</td><td>13/06/2023</td><td>12:09:45</td><td>41460</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:16:27</td><td>11:20:39</td><td>01920356c83
a9e06</td><td>56998245731</td><td>SS</td><td>46677917-2</td><td>251</
td><td>7827141</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E2DB</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56998245731</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>1</
td><td>3</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998260018</td><td>13/06/2023</td><td>13:39:53</td><td>42466</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>13:52:42</td><td>13:55:21</td><td>01920356c83
abed0</td><td>56998260018</td><td>SS</td><td>70985904-8</td><td>158</
td><td>7833115</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EAJ7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56998260018</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=aIl5Nz3nWuIE7kPVq3AEvzJDWlqxJPK5eU82ADgA0_Q</td><td>No responde</td>
</tr><tr>

<td>90997877017</td><td>13/06/2023</td><td>11:11:01</td><td>40822</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>15:34:47</td><td>15:49:29</td><td>019003374ea
927ac</td><td>56997877017</td><td>SS</td><td>72895873-1</td><td>881</
td><td>9068023</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4GT9</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56997877017</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZDrSNn29DFobpzNcd_k3rtSag3rreMwbt07lCzlx4bI</td><td>Quer&#237;a saber de mi plan
de mi tel&#233;fono que esta subiendo, yo empec&#233; pagando 20 mil y me lo han
ido subiendo ya &#233;l me lo explico pero ojala pudieran rebajarme un poco de
plata.</td>
</tr><tr>

<td>90997886503</td><td>13/06/2023</td><td>12:46:07</td><td>41879</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>17:28:59</td><td>17:35:50</td><td>019003374ea
93e25</td><td>56997886503</td><td>CC</td><td>74928901-5</td><td>411</
td><td>9079690</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4MGT</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56997886503</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90939279458</td><td>13/06/2023</td><td>12:44:27</td><td>41857</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:23:14</td><td>14:27:49</td><td>01920356c83
ac498</td><td>56939279458</td><td>CC</td><td>70369417-9</td><td>274</
td><td>7829492</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EC1E</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56939279458</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90940508452</td><td>13/06/2023</td><td>13:05:34</td><td>42082</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>17:59:27</td><td>18:06:42</td><td>01920356c83
aeb96</td><td>56940508452</td><td>CC</td><td>74928901-5</td><td>434</
td><td>7839247</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ELP3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56940508452</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=gBGAeP3vEtoe_tpMPx_WPhPR3KfRgXTm16UOXpU5p_c</td><td>De otras compa&#241;&#237;as
que he estado los mas usureros y los m&#225;s taca&#241;os es Entel, en todas las
compa&#241;&#237;as me han ofrecido cambiar y pasarme un aparato a costo cero
solamente por el tiempo que llevo en Entel, llevo m&#225;s de un a&#241;o pagando
nunca he debido ni un peso y se negaron a pasarme un aparato a costo en la boleta
as&#237; que yo estoy pensando en cambiar de esta compa&#241;&#237;a porque
pens&#233; que era una compa&#241;&#237;a eficiente y ha estado igual que todas
las compa&#241;&#237;as, es lenta y no solucionan los problemas tampoco as&#237;
que...gracias por su mal servicio.</td>
</tr><tr>

<td>90966052177</td><td>13/06/2023</td><td>15:26:32</td><td>43700</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>18:20:31</td><td>18:25:47</td><td>019003374ea
947ac</td><td>56966052177</td><td>CC</td><td>45892768-5</td><td>315</
td><td>9068504</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4OT1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56966052177</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=4rUh2u1PJoHdAy536Kc51DD3LV1suN1FfbFTUZg6FX4</
td><td>Buena atenci&#243;n.</td>
</tr><tr>

<td>90965739117</td><td>13/06/2023</td><td>13:16:03</td><td>42212</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>09:05:51</td><td>09:11:32</td><td>01920356c83
a85c2</td><td>56965739117</td><td>CC</td><td>72470103-5</td><td>340</
td><td>7832374</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DSBD</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56965739117</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90983862179</td><td>13/06/2023</td><td>14:30:59</td><td>43055</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:03:53</td><td>10:14:49</td><td>019003374ea
8dec2</td><td>56983862179</td><td>SS</td><td>75704634-2</td><td>655</
td><td>9073678</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3UN2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56983862179</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=Vnx-
DWsGubOYgakDxhBOzVHLwt0KEaxFnNBe15YXG0Y</td><td>No responde</td>
</tr><tr>

<td>90997154964</td><td>13/06/2023</td><td>14:45:35</td><td>43233</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>18:45:40</td><td>19:16:15</td><td>019003374ea
94bc7</td><td>56997154964</td><td>PP</td><td>75655153-1</td><td>1784</
td><td>9073047</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4PTO</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Navegacion_Dificultades</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56997154964</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=uCYKOHBRmct_zGXMC_7erL4k0szT1N4H0-rpzcTyD0I</td><td>El
ejecutivo excelente, pero el servicio que me presta Entel, p&#233;simo, malo,
asqueroso, no tiene se&#241;al, el tel&#233;fono no tiene se&#241;al, eso es,
as&#237; que d&#237;gale a su jefe que trabaje.</td>
</tr><tr>

<td>90982888093</td><td>13/06/2023</td><td>11:21:10</td><td>40914</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>18:29:09</td><td>18:46:43</td><td>019003374ea
94924</td><td>56982888093</td><td>SS</td><td>49051215-2</td><td>1046</
td><td>9082139</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4P8O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56982888093</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90997761651</td><td>13/06/2023</td><td>13:15:47</td><td>42207</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>17:13:37</td><td>17:19:39</td><td>019003374ea
93b4b</td><td>56997761651</td><td>SS</td><td>72897365-K</td><td>362</
td><td>9079642</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4LQ4</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56997761651</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=NA0Id_Vlm6Aodgo5SVniNEspjYK7-E3kedKfUvtOk2M</td><td>Bien
atendido, me dieron respuesta a todo.</td>
</tr><tr>

<td>90997720400</td><td>13/06/2023</td><td>15:42:16</td><td>43853</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>18:04:53</td><td>18:11:56</td><td>01920356c83
aec83</td><td>56997720400</td><td>SS</td><td>75080010-6</td><td>420</
td><td>7839254</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EM0G</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56997720400</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=J-
AJ6cVAemJ5hPZ4zM0TZ-4d6LlmmLtgLrSpATaj4yY</td><td>Hola, una respuesta r&#225;pida,
concreta, precisa, ninguna dificultad, todo bien.</td>
</tr><tr>

<td>90938728051</td><td>13/06/2023</td><td>14:00:05</td><td>42713</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>21:32:09</td><td>21:52:42</td><td>01920356c83
b07d5</td><td>56938728051</td><td>&nbsp;</td><td>70006050-0</td><td>1232</
td><td>7837718</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ESQN</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Problemas
Navegacion</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</td><td>56938728051</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=kvJpvWHY4hgv6ZRMWQt1AWwG5PQ41QWVtS8KJj2xSiM</td><td>No,
la se&#241;orita me soluciono todos los problemas lo &#250;nico no m&#225;s que
prometi&#243; devolverme la recarga y no la devolvi&#243;.</td>
</tr><tr>

<td>90963731317</td><td>13/06/2023</td><td>13:58:44</td><td>42696</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:43:04</td><td>10:47:19</td><td>019003374ea
8e7e3</td><td>56963731317</td><td>SS</td><td>72397462-3</td><td>254</
td><td>9076093</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C40VT</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56963677889</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ZOuRewRcWmZjrLzIct7ELgUinSsA0Kr-hdUDiUMtgRU</td><td>No responde</td>
</tr><tr>

<td>90934197004</td><td>13/06/2023</td><td>11:48:57</td><td>41235</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:34:23</td><td>11:40:41</td><td>01920356c83
aa1e1</td><td>56934197004</td><td>CC</td><td>48830711-8</td><td>377</
td><td>7830897</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E3C4</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>&nbsp;</
td><td>3</td><td>IVR_105</td><td>56934197004</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iBEm0mo2wOD1eJgaZ6NmaVn_a7TZuw-B9wMrq89yzog</td><td>Fui muy bien atendida en el
call center y en realidad es numero 5 todo porque el joven que me atendi&#243; me
atendi&#243; de muy buena manera me soluciono el problema y eso esta todo bien pero
lo que esta mal es que le agreguen a la cuenta cosas que uno no pidi&#243; y le
cobren porque las personas que no saben reclamar mucho como los viejitos les cobren
de mas 3 mil pesos de mas de algo que yo nunca ped&#237; que yo nunca use, eso es
una sinverg&#252;enzura.</td>
</tr><tr>

<td>90934332874</td><td>13/06/2023</td><td>15:25:26</td><td>43686</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>09:32:52</td><td>09:44:14</td><td>01920356c83
a8944</td><td>56934332874</td><td>SS</td><td>76861797-K</td><td>682</
td><td>7837889</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DT7E</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56934332874</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=yC7n5xj6yfQjQeEhmVYhy-yBhEaopdk-kmX3i1WKxYM</td><td>Por un servicio externo a
Entel pero si buena la atenci&#243;n pero no he solucionado el tema, eso
solamente.</td>
</tr><tr>

<td>90934138020</td><td>13/06/2023</td><td>12:40:08</td><td>41806</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:55:45</td><td>11:15:52</td><td>019003374ea
8eab2</td><td>56934138020</td><td>SS</td><td>76299890-4</td><td>1206</
td><td>9078420</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C41M9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56934138020</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90981836398</td><td>13/06/2023</td><td>10:37:17</td><td>40441</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>17:35:20</td><td>17:41:36</td><td>019003374ea
93f5a</td><td>56981836398</td><td>CC</td><td>75096864-3</td><td>375</
td><td>9068408</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4MQI</td><td>Plata</
td><td>563421</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56981836398</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=l00EHEhGl0eESvGL3ro_SayeZqCDoIQoQD7hT7OL1v8</td><td>No responde</td>
</tr><tr>

<td>90981898940</td><td>13/06/2023</td><td>14:33:49</td><td>43087</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>17:56:48</td><td>18:04:02</td><td>01920356c83
aeb2f</td><td>56981898940</td><td>CC</td><td>74948174-9</td><td>431</
td><td>7835542</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ELLS</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56981898940</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cyw-kPh3gpaddbqp5WIIX7i0jqM3LCrHErMhxOZUIZw</td><td>Si, quede conforme,
gracias.</td>
</tr><tr>

<td>90962393779</td><td>13/06/2023</td><td>13:16:15</td><td>42216</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>19:56:18</td><td>20:06:36</td><td>01920356c83
afd23</td><td>56962393779</td><td>SS</td><td>41304212-7</td><td>617</
td><td>7826610</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EQ58</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56962393779</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RdauWpJxrwtA8g0YyNxZP0mZ9gCKhyjLFJl5Xholok0</td><td>No responde</td>
</tr><tr>

<td>90962074817</td><td>13/06/2023</td><td>13:49:43</td><td>42583</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:54:30</td><td>11:03:55</td><td>01920356c83
a99b0</td><td>56962074817</td><td>CC</td><td>77915602-8</td><td>564</
td><td>7828898</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E1AM</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>problemas en la
boleta</td><td>3</td><td>IVR_105</td><td>56962074817</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XUOtavlbSO1DBU14TMZD_K9j8i_7n8BC4YcktsxY45g</td><td>Resolvieron mi problema que
fue que no me descontaron un, no me descontaron ya que hubo un problema
anteriormente y me estaban cobrando por corte y reposici&#243;n el cual no
correspond&#237;a.</td>
</tr><tr>

<td>90962039830</td><td>13/06/2023</td><td>11:45:33</td><td>41192</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>12:12:46</td><td>12:29:57</td><td>019003374ea
8fc3a</td><td>56962039830</td><td>CC</td><td>75230965-5</td><td>1030</
td><td>9080922</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C462A</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56962039830</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cOjn_7fdkf_KwimB2IGnkkyXo6OwZuBmSvdn1-cRpQA</td><td>No responde</td>
</tr><tr>

<td>90995008598</td><td>13/06/2023</td><td>14:43:31</td><td>43210</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>18:12:09</td><td>18:27:54</td><td>01920356c83
aedae</td><td>56995008598</td><td>CC</td><td>75095168-6</td><td>944</
td><td>7835574</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EM9R</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56995008598</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=uKazluqAOrCeQ1tXowbo5qMOxYIF2S-X4ZLe67z9MvA</td><td>P&#233;simo servicio, me
derivaran una y otra vez, me cortaban el tel&#233;fono, llame mas de 4 veces, las 4
veces me cortaron el tel&#233;fono, la ultima medianamente se resolvi&#243; pero
tampoco llego el dinero de vuelta no llego el tel&#233;fono ni el dinero ni nada,
fui a Entel presencial, de igual manera p&#233;sima experiencia estaba ca&#237;do
el sistema, una persona de servicio al cliente me atendi&#243; tampoco supo darme
respuesta ya han pasado mas de 4 d&#237;as y todav&#237;a no han devuelto el dinero
a pesar que cancelaron la compra y tampoco tengo tel&#233;fono, no hay ninguna
soluci&#243;n y el tel&#233;fono se sigue poniendo a la venta en el portal de Entel
p&#233;simo el servicio de Entel, nunca mas compro un smartphone ah&#237;. </td>
</tr><tr>
<td>90933959208</td><td>13/06/2023</td><td>14:34:53</td><td>43100</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>09:06:48</td><td>09:17:35</td><td>019003374ea
8d559</td><td>56933959208</td><td>SS</td><td>77665205-9</td><td>646</
td><td>9071327</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3SBT</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>el no tengo se??al en mi
casa</td><td>3</td><td>IVR_105</td><td>56933959208</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90994751117</td><td>13/06/2023</td><td>12:39:38</td><td>41801</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:35:40</td><td>14:49:13</td><td>01920356c83
ac6fb</td><td>56994751117</td><td>SS</td><td>70002183-1</td><td>812</
td><td>7829513</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ECKF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56994751117</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wgy1QZFJdKtfINbUGvgHxABzqSjF-LTAOiZU7_1y0xw</td><td>Excelente la atenci&#243;n,
r&#225;pido todo como siempre ha sido Entel, los felicito, no cambien por
favor.</td>
</tr><tr>

<td>90994844312</td><td>13/06/2023</td><td>14:00:28</td><td>42717</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>12:11:29</td><td>12:14:06</td><td>019003374ea
8fbdd</td><td>56994844312</td><td>CC</td><td>77319791-1</td><td>156</
td><td>9069587</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C45VD</
td><td>Diamante</td><td>563490</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56994844312</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=B7HJXkZb41zyRe-AfK9Bu6_btGQpIu9cwGdSnEBWb1k</td><td>Aun
estoy en espera digamos que vengan a solucionarme el problema, quedaron de venir
entre 2 y 9 de la noche, ojala que vengan.</td>
</tr><tr>

<td>90994793646</td><td>13/06/2023</td><td>11:03:54</td><td>40722</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>13:26:51</td><td>13:40:18</td><td>01920356c83
ab9c5</td><td>56994793646</td><td>SS</td><td>74450152-0</td><td>802</
td><td>7825709</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E9AT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56994793646</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=aMnyqCgzPJLYhig_VZAOI4A9YoCfN-iUuSjNHPKVw6s</td><td>No me dejo en claro en nada,
me dice que tengo que esperar que se van a contactar conmigo y a la fecha no se han
contactado.</td>
</tr><tr>

<td>90979898581</td><td>13/06/2023</td><td>15:28:18</td><td>43717</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>12:00:50</td><td>12:09:40</td><td>01920356c83
aa7a4</td><td>56979898581</td><td>CC</td><td>47336793-9</td><td>530</
td><td>7829085</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E4Q6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56979898581</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=ST4ZwenUG5s9ibGZkl-e5zbJPQM36WDtwx66Izd_R9U</td><td>Muy
bueno el ejecutivo, eso, gracias.</td>
</tr><tr>

<td>90932263553</td><td>13/06/2023</td><td>10:18:20</td><td>40236</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>17:14:15</td><td>17:21:49</td><td>019003374ea
93b6e</td><td>56932263553</td><td>SS</td><td>46018304-9</td><td>434</
td><td>9077322</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4LR7</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>Necesito saber si mi cuenta est??
desbloqueada mi nombre es Felipe
claro</td><td>3</td><td>IVR_105</td><td>56932263553</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xOK4GO_cq7q8OOjPe03bq7UNsxd9_g2a6orkmQRm8f8</td><td>Fue muy buena y muy eficiente
el ejecutivo as&#237; que quede muy contento.</td>
</tr><tr>

<td>90932060478</td><td>13/06/2023</td><td>14:24:17</td><td>42970</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:19:42</td><td>14:25:30</td><td>01920356c83
ac3ec</td><td>56932060478</td><td>CC</td><td>71619286-5</td><td>347</
td><td>7827655</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EBS2</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56932060478</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=He5_J7m_XUevq-eWEsWqJjDevP9SUiZ6feN0S_s5kqg</td><td>Sin duda que la amabilidad,
profesionalismo y la disposici&#243;n de Daniela para responder mi inquietud y
solucion&#225;rmela fue espectacular tiene una tremenda, valga la redundancia
disposici&#243;n as&#237; que los felicito por tener a una persona como ella en
nuestra empresa, adi&#243;s. </td>
</tr><tr>

<td>90932080544</td><td>13/06/2023</td><td>12:27:04</td><td>41642</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:05:44</td><td>16:14:09</td><td>019003374ea
92dcb</td><td>56932080544</td><td>CC</td><td>75427812-9</td><td>397</
td><td>9068121</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4IE8</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56932080544</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Ga7hdk2G9yDD2DzMnlUyuEsvnCiXe-_tA3qYmMk8mCE</td><td>No responde</td>
</tr><tr>

<td>90931805851</td><td>13/06/2023</td><td>14:45:49</td><td>43238</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:52:15</td><td>16:53:28</td><td>019003374ea
9370d</td><td>56931805851</td><td>PP</td><td>72799925-6</td><td>72</
td><td>9079574</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4KO7</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Dificultad_Transferencia</td><td>&nbsp;</
td><td>&nbsp;</td><td>103_PP</td><td>56931805851</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90959466269</td><td>13/06/2023</td><td>10:53:51</td><td>40631</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>18:50:16</td><td>19:15:22</td><td>019003374ea
94c76</td><td>56959466269</td><td>SS</td><td>41304212-7</td><td>1505</
td><td>9082178</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4Q37</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56959466269</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=w3NKGtNpIe87O28Btx5y8GXcqAOXAMIl61354gxLEeI</td><td>No responde</td>
</tr><tr>

<td>90961124997</td><td>13/06/2023</td><td>15:23:58</td><td>43665</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>12:24:52</td><td>12:27:31</td><td>01920356c83
aad10</td><td>56961124997</td><td>CC</td><td>71463396-1</td><td>158</
td><td>7831051</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E65F</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56956700154</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=VO3zWZ6QOgwZOpUqsfeSelbm3NBOPw0M3Zk2GW0vtbo</td><td>Muy buena atenci&#243;n,
eficiencia y resoluci&#243;n inmediata.</td>
</tr><tr>

<td>90961013608</td><td>13/06/2023</td><td>14:50:59</td><td>43300</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:38:34</td><td>10:57:15</td><td>01920356c83
a963f</td><td>56961013608</td><td>CC</td><td>75723630-3</td><td>1120</
td><td>7836232</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E0F5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56961013608</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Ya_rxY63VN4NXx6SUIOFS_qDHBT1kEaObH8w5smSnwQ</td><td>Hola, la ni&#241;a muy gentil
resolvi&#243; mis problemas, sin dificultades, resolvi&#243; todo por la cual la
llame, reviso mi boleta, hizo toda su gesti&#243;n muy bien as&#237; que
gracias.</td>
</tr><tr>

<td>90979946717</td><td>13/06/2023</td><td>15:12:21</td><td>43526</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:33:55</td><td>10:47:14</td><td>019003374ea
8e5a0</td><td>56979946717</td><td>SS</td><td>77665205-9</td><td>781</
td><td>9080592</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C40DQ</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>no puedes venir para el ??rea
ejecutivo</td><td>3</td><td>IVR_105</td><td>56979946717</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>4</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GoLgbaW2wCcuMafviH8hMXAq35eFizbm_RU4n-u1Z24</td><td>No responde</td>
</tr><tr>

<td>90978054664</td><td>13/06/2023</td><td>12:45:24</td><td>41868</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>19:12:40</td><td>19:21:29</td><td>019003374ea
9503c</td><td>56978054664</td><td>CC</td><td>41131659-9</td><td>408</
td><td>9070848</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4R18</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56978054664</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90993233748</td><td>13/06/2023</td><td>11:49:10</td><td>41238</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:25:58</td><td>16:40:10</td><td>019003374ea
931f0</td><td>56993233748</td><td>CC</td><td>43304729-K</td><td>844</
td><td>9065886</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4JFB</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56944779037</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90931218687</td><td>13/06/2023</td><td>14:46:16</td><td>43242</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:53:16</td><td>12:07:56</td><td>019003374ea
8f7af</td><td>56931218687</td><td>CC</td><td>72717010-3</td><td>879</
td><td>9080862</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C44U0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56931218687</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=6ThU4a9G7exwwBK6jWk-4va65gw_EjL3JZhR5NeVYBs</td><td>La
ejecutiva me atendi&#243; super bien, me explico el tema pero yo creo que la
soluci&#243;n ya no esta en sus manos, es como siempre la misma explicaci&#243;n
cuando hay problema de se&#241;al que est&#225;n trabajando en la antena pero sigo
con el mismo problema de se&#241;al, no tengo problemas para el internet, eso.</td>
</tr><tr>

<td>90930784316</td><td>13/06/2023</td><td>12:13:39</td><td>41510</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:25:41</td><td>14:50:04</td><td>01920356c83
ac50c</td><td>56930784316</td><td>SS</td><td>43643344-1</td><td>1462</
td><td>7838700</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EC52</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56930784316</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=CQHu9iK0BDCSVEjvMSO_VVK1-Xr252ANkbBT_reLEqs</td><td>No responde</td>
</tr><tr>

<td>90930784544</td><td>13/06/2023</td><td>15:41:00</td><td>43836</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:18:46</td><td>14:24:46</td><td>019003374ea
91780</td><td>56930784544</td><td>SS</td><td>71269786-5</td><td>359</
td><td>9065454</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4CS2</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56930784544</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>2</td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90926457109</td><td>13/06/2023</td><td>12:11:00</td><td>41479</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>19:44:41</td><td>19:49:31</td><td>019003374ea
95544</td><td>56926457109</td><td>&nbsp;</td><td>72302723-3</td><td>289</
td><td>9073166</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4S9E</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Problemas
Navegacion</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</td><td>56926457109</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>
<td>90956961368</td><td>13/06/2023</td><td>11:38:05</td><td>41094</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:27:08</td><td>11:31:54</td><td>019003374ea
8f19f</td><td>56956961368</td><td>CC</td><td>60545800-9</td><td>285</
td><td>9067180</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C43DJ</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56956961368</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6PFCnZTzH_3uu0Bwy9QJftUVMbaXIkb_hqxiAUVrZ8s</td><td>No responde</td>
</tr><tr>

<td>90956930189</td><td>13/06/2023</td><td>11:48:41</td><td>41231</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>16:22:36</td><td>16:42:48</td><td>01920356c83
ada9c</td><td>56956930189</td><td>CC</td><td>72722636-2</td><td>1196</
td><td>7826148</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EHHC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Puntos_Entel_Consulta_Funcionamiento_Y_Beneficios</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56956930189</td><td>KONECTA_PE</
td><td>Konecta Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>1</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=GWsI2UPLAK-v65V6PtDxPbAcntrnL3k_4GB8NDSaLUw</td><td>No
tengo nada que contestar se&#241;orita solo que se soluciono mi problema no
m&#225;s, cambio y fuera cambio y fuera gracias.</td>
</tr><tr>

<td>90926154481</td><td>13/06/2023</td><td>13:40:00</td><td>42467</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>09:26:01</td><td>09:28:21</td><td>019003374ea
8d80f</td><td>56926154481</td><td>CC</td><td>71619286-5</td><td>139</
td><td>9078166</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3T1H</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_Seguro_Consulta_Garantia_Extendida</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56926154481</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=y3OnYduY07DrUlGwkCoOaqfviBC21UQEW6SlNZuNiYQ</td><td>El joven muy amable y
respondi&#243; todas mis preguntas, resolvi&#243; mi problema, gracias.</td>
</tr><tr>

<td>90945027168</td><td>13/06/2023</td><td>14:06:46</td><td>42793</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>20:17:06</td><td>20:21:53</td><td>01920356c83
affba</td><td>56945027168</td><td>CC</td><td>70101009-4</td><td>286</
td><td>7837629</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EQPV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56945027168</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90945067624</td><td>13/06/2023</td><td>13:39:01</td><td>42455</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>17:43:41</td><td>18:11:07</td><td>019003374ea
940e6</td><td>56945067624</td><td>CC</td><td>75423932-8</td><td>1646</
td><td>9075140</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4N6U</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Saludos</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56945067624</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90945220080</td><td>13/06/2023</td><td>12:33:30</td><td>41720</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>13:59:41</td><td>14:03:05</td><td>019003374ea
913a4</td><td>56945220080</td><td>CC</td><td>48765706-9</td><td>203</
td><td>9072218</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4BT7</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Dificultad_Arrastre</td><td>Es que yo la quiero saber Cu??ntas
letras me quedan del tel??fono que me robaron y ahora tengo otro es un Galaxy
a52</td><td>3</td><td>IVR_105</td><td>56945220080</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=T2Yfs0XrS5Tm-M7PmnbsDTclz8_EOrfp4HHA1Z9SAfY</td><td>No responde</td>
</tr><tr>

<td>90944886809</td><td>13/06/2023</td><td>14:00:40</td><td>42720</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>22:59:40</td><td>23:14:29</td><td>01920356c83
b0d39</td><td>56944886809</td><td>CC</td><td>76853126-9</td><td>888</
td><td>7828631</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EU5P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56944886809</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=sbZ6Dw20YSdbUTn8vsqol1TsGxDU2JuMo2Axoz-uAAM</td><td>No
responde</td>
</tr><tr>

<td>90944680934</td><td>13/06/2023</td><td>15:40:26</td><td>43830</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>11:36:05</td><td>11:42:29</td><td>019003374ea
8f3be</td><td>56944680934</td><td>CC</td><td>46083945-9</td><td>383</
td><td>9071738</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C43UH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56944680934</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wG1iLFOPrd6GegRq3mQcfzw8NeAR-UrlkoJsCARXmxQ</td><td>No, muy bien muy bien
trabajado satisfactorio me ayudo bastante muchas gracias.</td>
</tr><tr>

<td>90944764082</td><td>13/06/2023</td><td>14:25:40</td><td>42988</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>13:19:45</td><td>13:25:14</td><td>01920356c83
ab86d</td><td>56944764082</td><td>CC</td><td>48189464-6</td><td>328</
td><td>7838546</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E906</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56944764082</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=ldts00-
iuco4dfW6PVFaDNBJFZCSVP43_GK3Jbd63WE</td><td>Porque la ni&#241;a que me
atendi&#243; fue muy simp&#225;tica, muy agradable, super eficiente, un 7.</td>
</tr><tr>

<td>90987731799</td><td>13/06/2023</td><td>11:59:48</td><td>41337</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:22:26</td><td>14:31:44</td><td>019003374ea
91852</td><td>56987731799</td><td>CC</td><td>74541232-7</td><td>557</
td><td>9081371</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4D2K</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56987731799</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=_L2_-
okzfW55Yx72pVrDKMFSTQo4RoR-uUj4ehmb3Zk</td><td>Hola, ayer me atendi&#243; Jorge muy
amable muy f&#225;cil de entender fue una atenci&#243;n super...otros ejecutivos no
lo...</td>
</tr><tr>

<td>90987630332</td><td>13/06/2023</td><td>11:25:43</td><td>40973</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>15:21:08</td><td>15:26:42</td><td>019003374ea
924fd</td><td>56987630332</td><td>CC</td><td>41300131-5</td><td>333</
td><td>9067971</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4G7R</td><td>Oro
Plus</td><td>563490</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56987630332</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=1U9g2aC-
Lt9QJpjy3eoFMMHlZVVTofFYtWArUpuDtO8</td><td>Llame para saber cuanto tiempo me
quedaba de pagar un equipo nuevo, ya, ahora estoy segura me queda un mes y eso es
lo que yo quer&#237;a saber, muchas gracias. </td>
</tr><tr>

<td>90987516186</td><td>13/06/2023</td><td>13:00:40</td><td>42020</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>20:37:11</td><td>20:42:42</td><td>01920356c83
b0253</td><td>56987516186</td><td>CC</td><td>75538113-6</td><td>269</
td><td>7828506</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EREM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Chip_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56987516186</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=kxWWRpPz3h4GukL7Ms0aLJ5wSvOQ_K3jIEUG6mjCrq8</td><td>La atenci&#243;n fue muy
buena de la ejecutiva debido a que el compromiso de entrega del chip era para el
d&#237;a viernes y el chip llego a Santiago el d&#237;a s&#225;bado, d&#237;a
s&#225;bado el cual yo ya hab&#237;a viajado a Antofagasta por lo tanto no pude
ocupar el chip y solicite si es que me lo pod&#237;an enviar a Antofagasta donde se
encuentra el m&#243;vil y me indicaron que no se pod&#237;a.</td>
</tr><tr>

<td>90987763937</td><td>13/06/2023</td><td>11:46:02</td><td>41196</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>10:58:51</td><td>11:13:56</td><td>019003374ea
8eb56</td><td>56987763937</td><td>CC</td><td>76473031-3</td><td>905</
td><td>9071616</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C41RC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56987763937</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=zeZW3XClzNFXssLHtJTNe7jCNDIwjouk6-RwXfXyezk</td><td>La
verdad es que Yamir me contesto y efectivamente me llamaron despu&#233;s para
agilizar la gesti&#243;n de salirme de Entel pero la verdad que como empresa Entel
esta horrible, mi chip, me porte no funciona he perdido plata, trabajo,
comunicaci&#243;n con mis hijos no funciona ac&#225; en mi casa tampoco funciona en
la ciudad despu&#233;s llame porque se me hab&#237;a perdido el tel&#233;fono no
contestan las operadoras, la pagina tampoco, esta llamada que hice ayer a Yamir que
fue el ejecutivo ya la hab&#237;a realizado dos veces las dos veces me dicen que no
se informo nunca antes. </td>
</tr><tr>

<td>90988057506</td><td>13/06/2023</td><td>11:11:25</td><td>40824</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>12:32:05</td><td>12:40:10</td><td>01920356c83
aae95</td><td>56988057506</td><td>CC</td><td>72895873-1</td><td>484</
td><td>7831072</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E6HK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56988057506</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tZCklDrmHVshESVQ95wXrNArEKchltwDeupxIT9V9fo</td><td>La atenci&#243;n fue
excelente, gracias.</td>
</tr><tr>

<td>90972847637</td><td>13/06/2023</td><td>15:40:27</td><td>43831</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>14:44:38</td><td>14:47:09</td><td>01920356c83
ac8cd</td><td>56972847637</td><td>SS</td><td>46677917-2</td><td>151</
td><td>7829540</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ED31</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56972847637</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90922575206</td><td>13/06/2023</td><td>13:01:36</td><td>42031</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>19:50:07</td><td>19:54:04</td><td>01920356c83
afc61</td><td>56922575206</td><td>CC</td><td>72229302-9</td><td>236</
td><td>7837590</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EPV6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56922575206</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=tzCRAv2vH5KGG_1lIbSW_thik5LkvTPZLo15wwzTd4c</td><td>Muy bien muy bien la
atenci&#243;n fue de maravilla, los felicito.</td>
</tr><tr>

<td>90977744475</td><td>13/06/2023</td><td>11:28:03</td><td>41005</
td><td>Call Center
M&#243;vil</td><td>12/06/2023</td><td>20:56:48</td><td>21:04:59</td><td>01920356c83
b0475</td><td>56977744475</td><td>CC</td><td>72573742-4</td><td>490</
td><td>7832234</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ERVO</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56977744475</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gOTsB7x1NYdeUu-fCKljJcENtgX73i96zl7drjEbjB8</td><td>Muy buena disposici&#243;n
del ejecutivo del call center pero no me gusta estar llamando todos los meses
porque me est&#225;n cobrando cobros adicionales que yo no contrato, solo eso.</td>
</tr><tr>

<td>90977651014</td><td>14/06/2023</td><td>14:20:11</td><td>47058</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>22:51:48</td><td>22:59:35</td><td>019003374ea
9fdc0</td><td>56977651014</td><td>SS</td><td>70006050-0</td><td>466</
td><td>9091289</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C669G</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56977651014</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=5GLjmybea4yAr7Hsr__ZIreBhrXnkrc_NLTrebCHzGc</td><td>No
responde</td>
</tr><tr>

<td>90956706037</td><td>14/06/2023</td><td>15:04:26</td><td>47562</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:19:04</td><td>17:24:48</td><td>019003374ea
9d274</td><td>56956706037</td><td>CC</td><td>41137894-2</td><td>344</
td><td>9095165</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5RFG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56956706037</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90956607467</td><td>14/06/2023</td><td>15:47:22</td><td>48049</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:12:19</td><td>14:25:58</td><td>019003374ea
9ace7</td><td>56956607467</td><td>SS</td><td>76861797-K</td><td>818</
td><td>9098977</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5I3M</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Fecha_Renovacion</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56956607467</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90944768930</td><td>14/06/2023</td><td>14:25:59</td><td>47132</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>08:54:46</td><td>08:59:23</td><td>019003374ea
96d07</td><td>56944768930</td><td>CC</td><td>70004745-8</td><td>277</
td><td>9091490</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5275</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56944768930</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90944462312</td><td>14/06/2023</td><td>13:18:51</td><td>46405</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:48:22</td><td>12:05:14</td><td>019003374ea
98d65</td><td>56944462312</td><td>SS</td><td>71489769-1</td><td>1011</
td><td>9094113</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5A85</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56944462312</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0Z4Xnx6evZtvc0aPv1ekrExQA_RlR34dc7hcpwPE3uU</td><td>Una atenci&#243;n muy buena,
la se&#241;orita con mucha disponibilidad as&#237; que todo bien todo bien siempre
agradecido de mi compa&#241;&#237;a, eso.</td>
</tr><tr>

<td>90944987279</td><td>14/06/2023</td><td>10:27:35</td><td>44525</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>21:34:07</td><td>21:39:27</td><td>01920356c83
b917b</td><td>56944987279</td><td>CC</td><td>73226311-K</td><td>320</
td><td>7853457</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FV4C</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56944987279</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=a9Nqod7GVC7VaewaeDqOSvDfDgdP_dB1Z6bD0l2fsLg</td><td>No responde</td>
</tr><tr>

<td>90926069579</td><td>14/06/2023</td><td>12:50:31</td><td>46088</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>15:28:16</td><td>15:39:20</td><td>01920356c83
b5a3a</td><td>56926069579</td><td>CC</td><td>16678026-8</td><td>663</
td><td>7844186</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FHAQ</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>tuve dos d??as con problemas
con mi tel??fono si
se??al</td><td>3</td><td>IVR_105</td><td>56926069579</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mRjC3Y9M7UE-XbmZm4bJkl4VhMiz8XQc1A-qgSWgD7E</td><td>No responde</td>
</tr><tr>

<td>90956839522</td><td>14/06/2023</td><td>11:52:37</td><td>45438</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>08:41:33</td><td>08:52:26</td><td>019003374ea
96c37</td><td>56956839522</td><td>CC</td><td>73816100-9</td><td>653</
td><td>9098094</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C520L</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56956839522</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90957458012</td><td>14/06/2023</td><td>14:00:14</td><td>46848</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>12:21:26</td><td>12:38:43</td><td>01920356c83
b3656</td><td>56957458012</td><td>CC</td><td>74991778-4</td><td>1036</
td><td>7848909</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F8C8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56957458012</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GpxCXcgh8yeoGiaLwd9MIlMzEXkjARloklPXXnHI7cM</td><td>No responde</td>
</tr><tr>

<td>90992961030</td><td>14/06/2023</td><td>11:49:47</td><td>45402</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>10:48:32</td><td>10:56:34</td><td>01920356c83
b23f6</td><td>56992961030</td><td>CC</td><td>74991778-4</td><td>481</
td><td>7850357</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F3R6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56992961030</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=xxXkv6rhpVcBwQgh0sdZd5oNju-L8xsxAN8Z320y1cg</
td><td>Estuvo bien todo perfecto, gracias. Estuvo bien todo resuelto muchas
gracias.</td>
</tr><tr>

<td>90923952676</td><td>14/06/2023</td><td>12:49:14</td><td>46073</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>18:16:41</td><td>18:35:39</td><td>019003374ea
9dd02</td><td>56923952676</td><td>CC</td><td>72958411-8</td><td>1137</
td><td>9086518</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5U3T</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56923952676</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bHASgzsGAhK3ODdMzxHOei9IBxAh_gJ8WuTBxAH5thY</td><td>No responde</td>
</tr><tr>

<td>90977802281</td><td>14/06/2023</td><td>10:22:01</td><td>44455</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>21:02:52</td><td>21:05:24</td><td>01920356c83
b8e46</td><td>56977802281</td><td>CC</td><td>71020542-6</td><td>151</
td><td>7851732</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FUAN</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56977802281</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90926432829</td><td>14/06/2023</td><td>14:57:13</td><td>47512</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>10:22:42</td><td>10:31:39</td><td>019003374ea
97ad5</td><td>56926432829</td><td>CC</td><td>71746439-7</td><td>477</
td><td>9089542</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C55LE</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56926432829</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90993181574</td><td>14/06/2023</td><td>12:50:09</td><td>46085</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:17:08</td><td>16:29:38</td><td>019003374ea
9c645</td><td>56993181574</td><td>CC</td><td>75437865-4</td><td>749</
td><td>9094966</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5OE4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56993181574</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RN_gHZK_Dw9wbjCZ34CwUYY7EXqPlZZMxVYNvOcqi9c</td><td>Muy buena atenci&#243;n de
Danozca.</td>
</tr><tr>

<td>90979770230</td><td>14/06/2023</td><td>12:59:27</td><td>46162</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:00:08</td><td>11:20:29</td><td>01920356c83
b261b</td><td>56979770230</td><td>SS</td><td>73457933-5</td><td>1219</
td><td>7841710</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F4C9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56979770230</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>4</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90959763991</td><td>14/06/2023</td><td>15:11:14</td><td>47647</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:40:55</td><td>17:06:47</td><td>01920356c83
b67d6</td><td>56959763991</td><td>CC</td><td>75200366-1</td><td>1551</
td><td>7840833</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FKNH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56959763991</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=55Rh9Q18YQy00qTrUZL--
ZjhMnpu0MJfqZ0ur74sl3g</td><td>No responde</td>
</tr><tr>

<td>90959288289</td><td>14/06/2023</td><td>12:11:45</td><td>45642</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:55:47</td><td>18:05:23</td><td>019003374ea
9d952</td><td>56959288289</td><td>CC</td><td>8151460-7</td><td>575</
td><td>9084300</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5T6E</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56959288289</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90959324394</td><td>14/06/2023</td><td>16:03:23</td><td>48243</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>10:09:57</td><td>10:16:15</td><td>01920356c83
b1d06</td><td>56959324394</td><td>SS</td><td>43643344-1</td><td>377</
td><td>7851994</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F23S</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56959324394</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5waIGFypvrKKAwvbXIrSgWEuZNTG1vwQec1CD86AtOQ</td><td>Lo que yo necesitaba me lo
resolvieron a la brevedad quede muy conforme con la atenci&#243;n prestada por la
ejecutiva, agradezco mucho haber llegado a Entel es una buena experiencia tiene una
buena cobertura y es lo que yo estaba esperando, muchas gracias.</td>
</tr><tr>

<td>90931836694</td><td>14/06/2023</td><td>14:19:40</td><td>47050</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:43:50</td><td>14:58:10</td><td>01920356c83
b51c7</td><td>56931836694</td><td>CC</td><td>74763147-6</td><td>731</
td><td>7844059</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FF7B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56931836694</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=k3dE8DerjYU3A0NoExcSKvXW0YxxBfC_fY6TozQbvM0</td><td>Fue
muy oportuna y acertada la atenci&#243;n de la muchacha y en realidad estoy bien
contento porque la atenci&#243;n fue excelente y lleg&#243; puntual al tema que le
estaba planteando.</td>
</tr><tr>

<td>90994185764</td><td>14/06/2023</td><td>15:48:02</td><td>48055</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>09:08:31</td><td>09:16:19</td><td>019003374ea
96e61</td><td>56994185764</td><td>CC</td><td>73035799-0</td><td>467</
td><td>9093690</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C52HV</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56994185764</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=znBHNBy833ekq7e0jTVspULenzwgOztv7bXtXf7Esqo</td><td>No responde</td>
</tr><tr>

<td>90979561042</td><td>14/06/2023</td><td>13:26:32</td><td>46497</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:43:14</td><td>14:54:01</td><td>01920356c83
b51aa</td><td>56979561042</td><td>CC</td><td>74574595-4</td><td>646</
td><td>7845707</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FF6E</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>tengo un reclamo de la boleta de
pago</td><td>3</td><td>IVR_105</td><td>56979561042</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gDa6YUN1pPMTOd6897jnVjkiZypXBBLrOqkE3LDN9Vw</td><td>Me resolvieron r&#225;pido el
problema que tuve y la atenci&#243;n estuvo excelente.</td>
</tr><tr>

<td>90978950893</td><td>14/06/2023</td><td>11:02:43</td><td>44872</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:57:59</td><td>12:08:59</td><td>019003374ea
98fcc</td><td>56978950893</td><td>CC</td><td>73322270-0</td><td>659</
td><td>9096372</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5ARC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56978950893</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90957769609</td><td>14/06/2023</td><td>12:28:46</td><td>45818</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>15:27:34</td><td>15:55:19</td><td>019003374ea
9bc51</td><td>56957769609</td><td>SS</td><td>9617346-6</td><td>1664</
td><td>9099211</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5LUO</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Mi_Numero_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56978416905</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90957683680</td><td>14/06/2023</td><td>10:25:33</td><td>44497</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:20:19</td><td>16:42:31</td><td>01920356c83
b640a</td><td>56957683680</td><td>CC</td><td>70776681-6</td><td>1300</
td><td>7847823</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FJP5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56957683680</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Bpyy6ZbswRAH7jfM8ITqewsoaJuJU8wOvntwutwJUBY</td><td>No responde</td>
</tr><tr>

<td>90957625470</td><td>14/06/2023</td><td>13:21:59</td><td>46443</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:14:43</td><td>17:25:16</td><td>019003374ea
9d1ad</td><td>56957625470</td><td>SS</td><td>74971842-0</td><td>632</
td><td>9086343</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5R99</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56957625470</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3D_ubhhG4DuzkrQpSiSxLHdjh4gnNs1TvCGqmz5-rq4</td><td>Gracias fue muy r&#225;pida
la atenci&#243;n del ejecutivo que me atendi&#243; el d&#237;a de ayer, me
soluciono de inmediato el problema que bueno hoy d&#237;a estaba en curso mediante
un ticket, dio la visibilidad del estado y a dem&#225;s me solucion&#243; otro
problema aprovechando la llamada que tenia en mi boleta un cobro incorrecto
as&#237; que nada super bien todo muy buena la gesti&#243;n.</td>
</tr><tr>

<td>90978914618</td><td>14/06/2023</td><td>13:41:38</td><td>46646</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>20:53:26</td><td>21:13:05</td><td>019003374ea
9f3f9</td><td>56978914618</td><td>SS</td><td>75122407-9</td><td>1178</
td><td>9086793</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C63RE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56978914618</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981213951</td><td>14/06/2023</td><td>13:41:49</td><td>46650</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:34:07</td><td>14:41:21</td><td>019003374ea
9b166</td><td>56981213951</td><td>CC</td><td>41477660-4</td><td>433</
td><td>9085855</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5J7L</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56981213951</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=WSugJPPNkxMtnUbjFtW8He0FHNJja91SfDgv15DkTz4</td><td>No responde</td>
</tr><tr>

<td>90981219716</td><td>14/06/2023</td><td>14:24:59</td><td>47118</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>13:43:12</td><td>14:11:37</td><td>01920356c83
b466c</td><td>56981219716</td><td>SS</td><td>75230965-5</td><td>1704</
td><td>7850797</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FCCM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56981219716</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=dQaCIBvZmKPdFH64DjozqTtOxkBHuQN4jv9tsMPv4ZM</td><td>Bueno todo bien hasta el
momento hoy d&#237;a me llamaron de nuevo y trataron de solucionar mi
problema.</td>
</tr><tr>

<td>90934014572</td><td>14/06/2023</td><td>10:08:29</td><td>44286</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:40:08</td><td>14:45:48</td><td>019003374ea
9b296</td><td>56934014572</td><td>CC</td><td>77036587-2</td><td>339</
td><td>9088091</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5JH4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56934014572</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90995054492</td><td>14/06/2023</td><td>15:26:32</td><td>47833</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>09:50:57</td><td>10:08:16</td><td>019003374ea
974b4</td><td>56995054492</td><td>SS</td><td>75704634-2</td><td>1038</
td><td>9082783</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C544G</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56995054492</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2phZSDuGpycO9fuRjQVZp8BSG_z11zjSZxyh1CQmIqE</td><td>Muy amable la persona que me
atendi&#243; me soluciono r&#225;pido el problema.</td>
</tr><tr>

<td>90961753001</td><td>14/06/2023</td><td>16:04:06</td><td>48252</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:02:23</td><td>17:04:02</td><td>01920356c83
b6bb2</td><td>56961753001</td><td>CC</td><td>75167912-2</td><td>98</
td><td>7842702</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FLMD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</
td><td>RN_IG_G_Contrato_Solicitud_Visualizacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56961753001</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90961611193</td><td>14/06/2023</td><td>14:25:44</td><td>47126</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:47:45</td><td>16:59:02</td><td>01920356c83
b6919</td><td>56961611193</td><td>CC</td><td>41477660-4</td><td>676</
td><td>7840854</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FL1K</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56961611193</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=b8HUv01_CA3WhSkRU5_mvA6zLeITfEY2ckC0XVcYGTQ</td><td>No responde</td>
</tr><tr>

<td>90962091939</td><td>14/06/2023</td><td>16:02:53</td><td>48238</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>13:59:30</td><td>14:04:55</td><td>019003374ea
9aa36</td><td>56962091939</td><td>SS</td><td>70369417-9</td><td>325</
td><td>9087949</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5HE5</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56962091939</td><td>KONECTA_PE</
td><td>Konecta Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=BingR1hQB-VDcEQzpECNpo2uhfGckSqHNDwxk5_aWLU</td><td>No
responde</td>
</tr><tr>

<td>90961874305</td><td>14/06/2023</td><td>15:04:53</td><td>47570</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>19:55:42</td><td>20:04:04</td><td>01920356c83
b8681</td><td>56961874305</td><td>CC</td><td>72799925-6</td><td>445</
td><td>7846465</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FSCK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56961874305</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90962159456</td><td>14/06/2023</td><td>13:55:43</td><td>46821</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:20:15</td><td>14:48:02</td><td>019003374ea
9ae75</td><td>56962159456</td><td>CC</td><td>71773996-5</td><td>1666</
td><td>9088019</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5IG4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56962159456</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>2</
td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90995237057</td><td>14/06/2023</td><td>10:25:05</td><td>44493</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>19:29:32</td><td>19:37:05</td><td>01920356c83
b82db</td><td>56995237057</td><td>CC</td><td>77161478-7</td><td>453</
td><td>7841180</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FRFE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56995237057</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=E_w0gnPbEsl-mP-jy-bssNED_-xzP9kGf0nBT0uXLS4</td><td>Me atendi&#243; bien la
ejecutiva pero no me hab&#237;a entendido lo que le hab&#237;a pedido, mas que nada
fue eso espero haber resuelto completamente el tema porque la verdad que no me
satisface el hecho de que me est&#233;n inscribiendo en cosas que yo no estoy
pidiendo.</td>
</tr><tr>

<td>90934245490</td><td>14/06/2023</td><td>11:31:54</td><td>45209</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:55:18</td><td>12:00:08</td><td>01920356c83
b3107</td><td>56934245490</td><td>&nbsp;</td><td>48765706-9</td><td>289</
td><td>7840048</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F71Q</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>105</td><td>56934245490</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Vhm9w2-d-rLlQRqVSd4jOsUSoRTM9S9mLeieDQCWks8</td><td>P&#233;simo servicio, ninguna
soluci&#243;n, sinverg&#252;enzas. Gracias.</td>
</tr><tr>
<td>90962455589</td><td>14/06/2023</td><td>11:31:07</td><td>45201</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>13:59:02</td><td>14:16:13</td><td>019003374ea
9aa21</td><td>56962455589</td><td>SS</td><td>70408952-K</td><td>1030</
td><td>9096730</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5HDG</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56962455589</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90938710417</td><td>14/06/2023</td><td>15:05:18</td><td>47572</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>18:49:02</td><td>18:54:29</td><td>01920356c83
b7d06</td><td>56938710417</td><td>SS</td><td>72846681-2</td><td>326</
td><td>7842946</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FQ0S</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56938710417</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90996797322</td><td>14/06/2023</td><td>13:26:36</td><td>46500</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:59:33</td><td>15:31:22</td><td>019003374ea
9b69c</td><td>56996797322</td><td>CC</td><td>40890379-3</td><td>1907</
td><td>9096939</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5KH6</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>te cobraron algo que no corresponde
en la boleta</td><td>3</td><td>IVR_105</td><td>56996797322</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90936366359</td><td>14/06/2023</td><td>12:18:03</td><td>45720</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:56:59</td><td>15:14:00</td><td>019003374ea
9b61f</td><td>56936366359</td><td>CC</td><td>71619286-5</td><td>1002</
td><td>9083736</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5KDA</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56936366359</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GHu82kJK6IsPGTLOMUgYcVbnX_-UiM6jaAalRDArk4Y</td><td>No responde</td>
</tr><tr>

<td>90996609986</td><td>14/06/2023</td><td>11:52:32</td><td>45437</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:20:21</td><td>11:36:29</td><td>019003374ea
986c0</td><td>56996609986</td><td>CC</td><td>77056813-7</td><td>968</
td><td>9085245</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C58KO</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_SSTT_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56996609986</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>&nbsp;</td><td>4</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90997744651</td><td>14/06/2023</td><td>12:01:35</td><td>45516</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:39:19</td><td>16:51:45</td><td>01920356c83
b678c</td><td>56997744651</td><td>SS</td><td>71296408-1</td><td>746</
td><td>7842634</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FKL7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56997744651</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90982924352</td><td>14/06/2023</td><td>15:05:46</td><td>47580</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:15:05</td><td>17:31:35</td><td>01920356c83
b6df1</td><td>56982924352</td><td>CC</td><td>70006050-0</td><td>989</
td><td>7844472</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FM8B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56982924352</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=CDemaOBuiM2g9R6gjBO8TX3wKM81zN44MTm_ixWm5po</td><td>No
responde</td>
</tr><tr>

<td>90982975950</td><td>14/06/2023</td><td>10:57:17</td><td>44839</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:04:19</td><td>14:09:14</td><td>019003374ea
9ab32</td><td>56982975950</td><td>CC</td><td>77079269-K</td><td>294</
td><td>9090197</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5HM1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56982975950</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1sBiwjjf69IvNVWd4kUWDldVIXXUeY-OAR2g8YywzmM</td><td>No responde</td>
</tr><tr>

<td>90982639143</td><td>14/06/2023</td><td>13:24:08</td><td>46468</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>12:37:11</td><td>13:14:09</td><td>01920356c83
b3986</td><td>56982639143</td><td>CC</td><td>46677917-2</td><td>2196</
td><td>7841936</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F95N</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56982639143</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WZRNLueWMLVpaBU6eEvj_GiJs05SLed_D_17V9lG4pU</td><td>El chico fueron muy amables y
claritos y no, me solucionaron el problema en super poco rato y super bien,
eso.</td>
</tr><tr>

<td>90982675955</td><td>14/06/2023</td><td>16:19:07</td><td>48396</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>09:04:42</td><td>09:15:50</td><td>01920356c83
b13d6</td><td>56982675955</td><td>CC</td><td>75367138-2</td><td>667</
td><td>7846723</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EVQG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56982675955</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90965107068</td><td>14/06/2023</td><td>15:03:32</td><td>47550</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>15:31:22</td><td>15:42:12</td><td>019003374ea
9bd1a</td><td>56965107068</td><td>SS</td><td>72194306-2</td><td>501</
td><td>9090467</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5M51</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56965107068</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=NZLFaATpirbQSCFLKt_BPf_yHEwrWggBkqKio3Nn8dk</td><td>Claro y preciso, claro y
preciso.</td>
</tr><tr>

<td>90964045157</td><td>14/06/2023</td><td>14:17:01</td><td>47017</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:02:15</td><td>14:11:03</td><td>019003374ea
9aabf</td><td>56964045157</td><td>CC</td><td>71521236-6</td><td>527</
td><td>9096742</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5HIE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56964045157</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zdk0eZWnlx53FBf4bK03IVbuuWqCj-GJ7s8dIaL2ppg</td><td>No responde</td>
</tr><tr>

<td>90965853008</td><td>14/06/2023</td><td>12:51:14</td><td>46097</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:12:20</td><td>14:19:20</td><td>019003374ea
9ace8</td><td>56965853008</td><td>CC</td><td>73641618-2</td><td>420</
td><td>9096781</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5I3N</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero reclamar un
cobro</td><td>3</td><td>IVR_105</td><td>56965853008</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90965258459</td><td>14/06/2023</td><td>10:04:38</td><td>44239</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>09:51:19</td><td>10:01:48</td><td>019003374ea
974ca</td><td>56965258459</td><td>CC</td><td>46313240-2</td><td>628</
td><td>9093787</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5456</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56965258459</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=zfSNVoPCO82Ah7Ya79ONwH5wGtFv2W_XjepN-X5iw4A</td><td>No
responde</td>
</tr><tr>

<td>90940290982</td><td>14/06/2023</td><td>14:03:53</td><td>46893</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:31:08</td><td>14:39:18</td><td>019003374ea
9b0bd</td><td>56940290982</td><td>CC</td><td>70369417-9</td><td>434</
td><td>9096857</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5J2C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56940290982</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=B-2DzK1IfsBle-dIIdkjbIoBxwQrH28RRqr3OWrl2-U</td><td>No responde</td>
</tr><tr>

<td>90940368355</td><td>14/06/2023</td><td>14:05:43</td><td>46917</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>18:20:25</td><td>18:35:00</td><td>01920356c83
b7895</td><td>56940368355</td><td>CC</td><td>76258516-2</td><td>874</
td><td>7848084</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FOTB</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56940368355</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6F4kFzpHXChFSb3rnzPcS0d4X5kRArIAfrV8XxdKYQc</td><td>No responde</td>
</tr><tr>

<td>90940546346</td><td>14/06/2023</td><td>14:57:07</td><td>47508</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>13:47:17</td><td>14:11:17</td><td>01920356c83
b4725</td><td>56940546346</td><td>CC</td><td>70831146-4</td><td>1439</
td><td>7845579</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FCIF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56940546346</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=P9iQgKWw0w3a0Gj1mQg3zE9F3NN_qs3SsffNchy0ijs</td><td>Ando en el supermercado
ahora, no puedo contestar.</td>
</tr><tr>

<td>90997874079</td><td>14/06/2023</td><td>16:03:45</td><td>48248</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:31:11</td><td>16:35:27</td><td>01920356c83
b6604</td><td>56997874079</td><td>CC</td><td>72934011-1</td><td>255</
td><td>7849555</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FK8V</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56997874079</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=m3BTngGhleEKs5zctgzi86eGyik0L_WUWnLe5WCfA80</td><td>No responde</td>
</tr><tr>

<td>90984143792</td><td>14/06/2023</td><td>16:25:10</td><td>48431</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:21:17</td><td>11:36:05</td><td>01920356c83
b2a39</td><td>56984143792</td><td>SS</td><td>74971842-0</td><td>871</
td><td>7841757</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F5D5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56984143792</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=isQeqnVDIAwlTVqKYSiZM-njZe13yNw29E3ZWQVrLRk</td><td>No responde</td>
</tr><tr>

<td>90942014878</td><td>14/06/2023</td><td>15:47:39</td><td>48053</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>20:15:37</td><td>20:23:49</td><td>01920356c83
b88f9</td><td>56942014878</td><td>CC</td><td>73696749-9</td><td>454</
td><td>7848284</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FT0A</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56942014878</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90941468611</td><td>14/06/2023</td><td>16:07:53</td><td>48297</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>18:14:55</td><td>18:18:36</td><td>01920356c83
b77be</td><td>56941468611</td><td>CC</td><td>73930681-7</td><td>220</
td><td>7851489</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FOML</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Prorroga</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56941468611</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Ui809NLVXOPE-srxVDYfD2jogGlSBn80QTuoMAvzaoY</td><td>Muy buena la atenci&#243;n
muy educada la atendedora y muy r&#225;pida a solucionar el problema.</td>
</tr><tr>

<td>90966507846</td><td>14/06/2023</td><td>11:13:00</td><td>45005</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>18:05:41</td><td>18:17:15</td><td>019003374ea
9db26</td><td>56966507846</td><td>CC</td><td>77435394-1</td><td>674</
td><td>9093075</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5TL1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56966507846</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cCC1iCZ40mbwYfAtRQzjQedSr-oMwFduTjNqu2VflBs</td><td>Fue buena la atenci&#243;n
porque pudimos solucionar el problema, muchas gracias.</td>
</tr><tr>

<td>90941425692</td><td>14/06/2023</td><td>14:47:15</td><td>47388</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:26:39</td><td>11:57:13</td><td>01920356c83
b2b2e</td><td>56941425692</td><td>CC</td><td>72716243-7</td><td>1833</
td><td>7841768</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F5KP</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56941425692</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=MXi41GQOnj_vSgjn3ppj9eZnRd-itOPCTLvWw2BisMs</td><td>Tengo un ticket pendiente
hace mucho tiempo por un cambio de sim, para esim en la sucursal de Ega&#241;a me
han peloteado de un lugar a otro, en el call center no saben que hacer, nadie me da
ninguna respuesta, p&#233;simo el servicio.</td>
</tr><tr>

<td>90984589561</td><td>14/06/2023</td><td>10:04:39</td><td>44240</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:44:57</td><td>17:53:57</td><td>019003374ea
9d745</td><td>56984589561</td><td>CC</td><td>47629149-6</td><td>539</
td><td>9086431</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5SM1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56984589561</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=xD-2JQUqzjt2IsxRLkO9xxrKB2JMg-fE3GpXjkoAtPw</
td><td>Bueno una se&#241;orita muy atenta, deber&#237;a haber muchas se&#241;oritas
como ella para atender a nosotros como clientes satisfecha y si pudiera tenerla
presente le dar&#237;a la mano por ser una buena profesional para atenci&#243;n al
cliente eso no mas.</td>
</tr><tr>

<td>90966713836</td><td>14/06/2023</td><td>16:04:15</td><td>48253</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:52:45</td><td>17:05:58</td><td>01920356c83
b69f2</td><td>56966713836</td><td>CC</td><td>48141053-3</td><td>792</
td><td>7842674</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FL8D</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56966713836</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qBZrIdCKoNeQqCZHGr7RckInRaTNtH8DpFN5cd1M7pc</td><td>Me gusta Entel por eso compro
todo ah&#237;.</td>
</tr><tr>

<td>90966789156</td><td>14/06/2023</td><td>15:33:27</td><td>47916</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>20:35:18</td><td>20:52:14</td><td>01920356c83
b8b55</td><td>56966789156</td><td>CC</td><td>75423932-8</td><td>1015</
td><td>7851705</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FTJ6</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56966789156</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=VBJ-
9YTJTeV9qPvN-Mp3dcrv3tad8xu2CgA6Ic84kRQ</td><td>Igual me solucionaron el problema
que tenia pendiente, unos cobros que no eran indicados, eso.</td>
</tr><tr>

<td>90984225480</td><td>14/06/2023</td><td>14:57:06</td><td>47510</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>12:15:20</td><td>12:18:43</td><td>019003374ea
993d1</td><td>56984225480</td><td>CC</td><td>74870564-3</td><td>202</
td><td>9096423</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5BRD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56984225480</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OlDjtEE6z3TfZLf3WpR0YrvWud3P09U36_7cJ7xQrmk</td><td>Super bien, la se&#241;orita
muy amable muy profesional muy ejecutiva resolvi&#243; mis dudas y me atendi&#243;
super bien as&#237; que felicidades para ella, chao.</td>
</tr><tr>

<td>90984220398</td><td>14/06/2023</td><td>15:43:54</td><td>48009</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>10:09:17</td><td>10:23:44</td><td>01920356c83
b1ce4</td><td>56984220398</td><td>CC</td><td>74588361-3</td><td>867</
td><td>7850259</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F22Q</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56984220398</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=5E0OPZfyxWRuiD-EyP1b6k5XbwyQUK9u1QzfFODdH24</td><td>No
responde</td>
</tr><tr>

<td>90942192417</td><td>14/06/2023</td><td>12:01:23</td><td>45514</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>10:48:39</td><td>10:56:16</td><td>01920356c83
b23fa</td><td>56942192417</td><td>SS</td><td>75845221-2</td><td>456</
td><td>7843460</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F3RA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56942192417</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=yr0rKRw1GvoISzCjZ12o8tcovxWsZuAQw3524yA53fg</td><td>No,
sali&#243; todo bien la ni&#241;a que me atendi&#243; no me acuerdo el nombre pero
fue super ejecutiva para todo y funciono todo perfecto, muchas gracias.</td>
</tr><tr>

<td>90998297068</td><td>14/06/2023</td><td>14:47:00</td><td>47385</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:40:57</td><td>11:57:22</td><td>01920356c83
b2e21</td><td>56998297068</td><td>SS</td><td>72634765-4</td><td>909</
td><td>7845300</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F6AQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56998297068</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DSSk5GPOUunDFdAbyPhLUHstWd7XF1hiZZ-zpAN0nKo</td><td>Me aplicaron el descuento
solicitado solamente que no quede conforme porque lo aplican por 3 meses eso,
gracias.</td>
</tr><tr>

<td>90998795952</td><td>14/06/2023</td><td>15:12:38</td><td>47665</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:02:32</td><td>17:15:07</td><td>019003374ea
9cf74</td><td>56998795952</td><td>CC</td><td>74871643-2</td><td>755</
td><td>9099497</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5QNI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56998795952</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=x_xZOACaLUQynLC-
shmXg20jKIc93_3eP4OsipWOL7w</td><td>No responde</td>
</tr><tr>

<td>90942584345</td><td>14/06/2023</td><td>16:07:40</td><td>48293</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>13:47:09</td><td>13:56:49</td><td>019003374ea
9a799</td><td>56942584345</td><td>SS</td><td>75254842-0</td><td>579</
td><td>9087908</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5GPA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56942584345</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=fOi5ZbAqrry3b2I-ORHTx6CUKNjhpJiFISu_kS2W6X4</td><td>No responde</td>
</tr><tr>

<td>90966929494</td><td>14/06/2023</td><td>15:42:29</td><td>47991</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>13:44:56</td><td>14:27:26</td><td>019003374ea
9a71a</td><td>56966929494</td><td>CC</td><td>77319791-1</td><td>2531</
td><td>9096702</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5GLB</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56966929494</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90985496705</td><td>14/06/2023</td><td>16:04:42</td><td>48260</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:37:55</td><td>16:50:12</td><td>01920356c83
b674d</td><td>56985496705</td><td>CC</td><td>75742111-9</td><td>736</
td><td>7842630</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FKJ8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56985496705</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=pGLi318vV90vfGU2yL9CVxP3E4f_L0uDRGFm3F-yEHk</td><td>La ejecutiva que me
atendi&#243; no tenia idea de como resolver mi problema, tampoco me daba
soluci&#243;n y no pod&#237;a hacer un seguimiento del delivery eso me parece malo
porque como Entel no puede hacer un seguimiento del delivery como no va a poder
comunicarse con el para saber que es lo que pasa, muy mala la atenci&#243;n tanto
del delivery como del call center de Entel sin dar soluci&#243;n a los
problemas.</td>
</tr><tr>

<td>90986386562</td><td>14/06/2023</td><td>16:19:54</td><td>48403</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:34:38</td><td>17:36:39</td><td>019003374ea
9d569</td><td>56986386562</td><td>CC</td><td>71593500-7</td><td>120</
td><td>9088608</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5S75</td><td>Plata</
td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</
td><td>3</td><td>IVR_105</td><td>56986386562</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90944207417</td><td>14/06/2023</td><td>12:49:06</td><td>46070</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>20:21:45</td><td>20:31:02</td><td>019003374ea
9f08c</td><td>56944207417</td><td>CC</td><td>75437865-4</td><td>556</
td><td>9088976</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6302</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Telefonia_Fija_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56944207417</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90944294812</td><td>14/06/2023</td><td>14:07:39</td><td>46939</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:33:38</td><td>11:44:39</td><td>01920356c83
b2c99</td><td>56944294812</td><td>CC</td><td>75917956-0</td><td>660</
td><td>7847066</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F604</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56944294812</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=EUl4NWmTgdHYAQ5UJTreQE_-PWKE1ps_abAw_XYu_9g</td><td>No responde</td>
</tr><tr>

<td>90999177461</td><td>14/06/2023</td><td>14:47:51</td><td>47396</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>18:52:55</td><td>19:00:36</td><td>019003374ea
9e33e</td><td>56999177461</td><td>PP</td><td>75095168-6</td><td>417</
td><td>9097574</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5VLM</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>Otro_Numero_Dificultad</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56999177461</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90998869530</td><td>14/06/2023</td><td>12:15:01</td><td>45680</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>12:20:32</td><td>12:25:46</td><td>01920356c83
b3628</td><td>56998869530</td><td>SS</td><td>72634765-4</td><td>313</
td><td>7848904</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F8AQ</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56998869530</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90971349713</td><td>14/06/2023</td><td>10:25:19</td><td>44494</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:27:37</td><td>14:39:51</td><td>019003374ea
9aff7</td><td>56971349713</td><td>CC</td><td>71021007-1</td><td>572</
td><td>9088045</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5IS6</
td><td>Diamante</td><td>563423</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56971349713</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=QRkkbTUg3aYLlqmOc27fJFDjPYe0HNq12WVmX0oUlMo</td><td>No responde</td>
</tr><tr>

<td>90999913308</td><td>14/06/2023</td><td>12:58:17</td><td>46148</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>10:31:00</td><td>10:36:05</td><td>019003374ea
97c6a</td><td>56999913308</td><td>SS</td><td>74906865-5</td><td>304</
td><td>9089563</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5623</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56999913308</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90947914471</td><td>14/06/2023</td><td>14:08:14</td><td>46948</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>12:37:57</td><td>12:53:32</td><td>01920356c83
b39ad</td><td>56947914471</td><td>CC</td><td>74579430-0</td><td>872</
td><td>7850609</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F96U</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>tenis problemas
plan</td><td>3</td><td>IVR_105</td><td>56947914471</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5cTxDoF-uX2cHfkK7NrQmUUSVZza12WEHXpZW419m-A</td><td>No responde</td>
</tr><tr>

<td>90948463253</td><td>14/06/2023</td><td>10:26:23</td><td>44508</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:06:43</td><td>17:15:23</td><td>019003374ea
9d043</td><td>56948463253</td><td>CC</td><td>77056813-7</td><td>519</
td><td>9095128</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5QU0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56948463253</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gyfCHMjj9J6L5Rcy8zhGcndxh02fWZpj95vUR2KdEHY</td><td>La ni&#241;a que me
atendi&#243; super amable le explique mi problema y me resolvi&#243; inmediatamente
mi problema as&#237; que muy satisfecho con la atenci&#243;n de la persona que me
atendi&#243;.</td>
</tr><tr>

<td>90948620047</td><td>14/06/2023</td><td>12:51:13</td><td>46098</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>15:30:35</td><td>15:55:06</td><td>01920356c83
b5aa2</td><td>56948620047</td><td>SS</td><td>74833728-8</td><td>1470</
td><td>7849403</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FHE2</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>me pueden agregar que tenga
se??al</td><td>3</td><td>IVR_105</td><td>56948620047</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0bYpZ4C_3rcR3bM7JdVrYHGxZkPVvc-s0i2FK36R1bU</td><td>La se&#241;orita fue muy
clara y muy amable pero el problema me sigue pero ella fue muy amable una excelente
ejecutiva.</td>
</tr><tr>

<td>90946953718</td><td>14/06/2023</td><td>14:47:49</td><td>47395</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:50:47</td><td>11:55:36</td><td>01920356c83
b301c</td><td>56946953718</td><td>CC</td><td>74991778-4</td><td>264</
td><td>7840038</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F6QJ</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56946953718</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=F5OXJJbe5av_ZjGlBRL7i1AXQEKWEp2vU8JWxkVeM8w</td><td>No responde</td>
</tr><tr>

<td>90973898062</td><td>14/06/2023</td><td>12:59:46</td><td>46168</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:57:32</td><td>17:07:29</td><td>01920356c83
b6adf</td><td>56973898062</td><td>&nbsp;</td><td>47629149-6</td><td>596</
td><td>7844425</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FLFQ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Problemas
Navegacion</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</td><td>56973898062</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=WR3fdSANhA0Wz-j-m0wQ0AfnQOY764XUJNwXe4QKYog</td><td>Me
dejaron esperando mas de 10 minutos y despu&#233;s se corto la llamada y no me
volvieron a llamar.</td>
</tr><tr>

<td>90973909698</td><td>14/06/2023</td><td>16:08:21</td><td>48301</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>15:16:55</td><td>15:20:17</td><td>019003374ea
9ba22</td><td>56973909698</td><td>CC</td><td>77079269-K</td><td>197</
td><td>9083799</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5LDB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56973909698</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90950701092</td><td>14/06/2023</td><td>15:30:56</td><td>47885</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:27:52</td><td>17:38:36</td><td>019003374ea
9d41e</td><td>56950701092</td><td>CC</td><td>73317931-7</td><td>643</
td><td>9086378</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5RSQ</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56950701092</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90950071273</td><td>14/06/2023</td><td>11:12:50</td><td>45003</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:10:54</td><td>11:18:31</td><td>019003374ea
984ba</td><td>56950071273</td><td>SS</td><td>61103869-0</td><td>456</
td><td>9091812</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C584I</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_consulta</td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56950071273</
td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=rIybHv2dL8TUYv-e3Gn2fYPoAL9dk_gxB8AXNlCEtgU</td><td>No responde</td>
</tr><tr>

<td>90950158052</td><td>14/06/2023</td><td>10:08:35</td><td>44287</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>12:59:08</td><td>13:03:15</td><td>01920356c83
b3de1</td><td>56950158052</td><td>SS</td><td>72895873-1</td><td>246</
td><td>7849016</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FA8F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56950158052</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0hH_bxOWGm20Z0cE5rYBZdiutSeisxdHrDqfZaV_U0k</td><td>No responde</td>
</tr><tr>

<td>90948941775</td><td>14/06/2023</td><td>13:55:03</td><td>46809</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:20:30</td><td>16:38:22</td><td>019003374ea
9c6e2</td><td>56948941775</td><td>CC</td><td>41300131-5</td><td>1071</
td><td>9097205</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5OJ1</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56948941775</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=XrAmER8EtwvjSCf-
ftJiu66pqjczlqbTWm6DjHXRNeI</td><td>Fue muy agradable, fue muy f&#225;cil de
entender y super amable.</td>
</tr><tr>

<td>90988599983</td><td>14/06/2023</td><td>15:34:05</td><td>47924</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:42:08</td><td>17:46:44</td><td>01920356c83
b728a</td><td>56988599983</td><td>CC</td><td>75742111-9</td><td>275</
td><td>7848013</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FND1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56988599983</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Xxed83gK97aQf_AcihaPvocGFcDd4R9oPsERCHWD9OM</td><td>No responde</td>
</tr><tr>

<td>90951938789</td><td>14/06/2023</td><td>15:05:32</td><td>47577</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:53:59</td><td>15:05:14</td><td>01920356c83
b5396</td><td>56951938789</td><td>CC</td><td>70779115-2</td><td>674</
td><td>7845739</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FFLQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56951938789</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=JAzPHWrUUdOmf1NI6AVg2o59g4x0QTdNp-4d74fLVgA</td><td>El
ejecutivo para atender las llamadas no da soluciones, no se comunica de buena
manera, no tiene una actitud positiva hacia el cliente, no cumple con las
expectativas hacia la persona que hace las preguntas por lo tanto a mi no me gusto
la atenci&#243;n hasta luego.</td>
</tr><tr>

<td>90951981265</td><td>14/06/2023</td><td>11:13:58</td><td>45017</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>13:52:21</td><td>13:55:59</td><td>019003374ea
9a8c0</td><td>56951981265</td><td>CC</td><td>73641618-2</td><td>183</
td><td>9085721</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5H2H</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>soy es un ej??rcito Quiero saber
porque me est?? saliendo muy caro me plan que estoy
pagando</td><td>3</td><td>IVR_105</td><td>56951981265</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3hbTHexei8TKsWDlqNj3anSGXz6T_xFOZNRR3ysbsAI</td><td>No responde</td>
</tr><tr>

<td>90974623539</td><td>14/06/2023</td><td>10:26:37</td><td>44510</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>12:05:36</td><td>12:09:30</td><td>01920356c83
b3331</td><td>56974623539</td><td>CC</td><td>61103869-0</td><td>233</
td><td>7847153</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F7J4</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56974623539</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=eVKfcnXnS7FT4tn-wuFROstarzGX-5ILY5zmjDKL3fc</td><td>No responde</td>
</tr><tr>

<td>90974838152</td><td>14/06/2023</td><td>12:14:44</td><td>45678</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:06:31</td><td>11:08:50</td><td>01920356c83
b2742</td><td>56974838152</td><td>CC</td><td>45644053-3</td><td>138</
td><td>7852139</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F4LG</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56974838152</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9d4s1jzlo8bJnq4TUdemPGfU_ALx-ijRMx2hIRucZT4</td><td>No responde</td>
</tr><tr>

<td>90990842434</td><td>14/06/2023</td><td>10:51:18</td><td>44762</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>10:03:05</td><td>10:14:07</td><td>01920356c83
b1bd5</td><td>56990842434</td><td>CC</td><td>77226772-K</td><td>661</
td><td>7839804</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F1QC</td><td>Oro</
td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56990842434</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90990630970</td><td>14/06/2023</td><td>15:59:00</td><td>48190</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>15:24:58</td><td>15:33:35</td><td>01920356c83
b599d</td><td>56990630970</td><td>CC</td><td>75908187-0</td><td>516</
td><td>7842422</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FH5T</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56990630970</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Bp73VtHDqL1Jvq0yA7doviopy2_G0QeMk_4A0wGDRXI</td><td>La explicaci&#243;n y la
soluci&#243;n a mi consulta fue buena, una buena atenci&#243;n por parte del
ejecutivo muchas gracias.</td>
</tr><tr>

<td>90990647487</td><td>14/06/2023</td><td>16:17:49</td><td>48381</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:38:19</td><td>16:48:20</td><td>019003374ea
9ca50</td><td>56990647487</td><td>SS</td><td>8151460-7</td><td>601</
td><td>9084056</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5PEF</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56990647487</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90975663930</td><td>14/06/2023</td><td>13:00:12</td><td>46173</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>19:03:44</td><td>19:19:08</td><td>01920356c83
b7f26</td><td>56975663930</td><td>CC</td><td>76178484-6</td><td>923</
td><td>7848159</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FQHR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56975663930</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=-3KXImRk7ZNRwszMSfXgknc-rH4eZ9mVkECNVpVuVsI</
td><td>Fueron super amables y se preocuparon de que volviera mi internet, eso.</td>
</tr><tr>

<td>90976016315</td><td>14/06/2023</td><td>11:22:22</td><td>45089</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>19:33:21</td><td>19:44:46</td><td>019003374ea
9e982</td><td>56976016315</td><td>CC</td><td>8151460-7</td><td>607</
td><td>9086687</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C617P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56976016315</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EsCfL0fKz1AbXJMzWSYQ0J5j4v11CJwTkNs3sZ8csog</td><td>No responde</td>
</tr><tr>

<td>90991568594</td><td>14/06/2023</td><td>10:58:02</td><td>44846</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>11:51:30</td><td>11:55:23</td><td>019003374ea
98e2c</td><td>56991568594</td><td>CC</td><td>77915602-8</td><td>232</
td><td>9083164</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5AEC</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Lo que pasa que tengo en mi boleta
me sali?? una total en la mili tanto que yo desconozco si yo
jam??s</td><td>3</td><td>IVR_105</td><td>56991568594</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=j8aX0rwAZUOJLjX4XwyZ_oZX4OoOaRnpNW3amEeyyZY</td><td>La ni&#241;a super amable, me
saco del problema, lo pudo solucionar, satisfecha.</td>
</tr><tr>

<td>90991300329</td><td>14/06/2023</td><td>13:42:36</td><td>46659</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>15:40:39</td><td>15:48:58</td><td>01920356c83
b5c6c</td><td>56991300329</td><td>CC</td><td>72895873-1</td><td>466</
td><td>7844215</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FHSB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56991300329</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956171511</td><td>14/06/2023</td><td>15:34:09</td><td>47926</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:59:10</td><td>17:22:17</td><td>01920356c83
b6b25</td><td>56956171511</td><td>CC</td><td>75423932-8</td><td>1386</
td><td>7844434</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FLI0</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56956171511</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=AZPsM5-Mjv-
rdCIiAozcSQAJCeZC8yb9t4ybJDeiS1s</td><td>No responde</td>
</tr><tr>

<td>90956078161</td><td>14/06/2023</td><td>12:05:15</td><td>45564</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>16:57:35</td><td>17:12:25</td><td>019003374ea
9ce5d</td><td>56956078161</td><td>CC</td><td>74053491-2</td><td>889</
td><td>9099490</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5QER</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56956078161</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90955626629</td><td>14/06/2023</td><td>16:06:48</td><td>48284</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>14:10:14</td><td>14:29:22</td><td>01920356c83
b4b94</td><td>56955626629</td><td>CC</td><td>42110722-K</td><td>1036</
td><td>7845635</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FDLS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56955626629</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7QfhbKtIb0xQNwbXwlZ74fQa_BQ-2GaDYRCzhHPjEJk</td><td>No responde</td>
</tr><tr>

<td>90977025663</td><td>14/06/2023</td><td>13:00:07</td><td>46171</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>13:16:19</td><td>13:27:26</td><td>019003374ea
9a0d1</td><td>56977025663</td><td>CC</td><td>76793319-3</td><td>666</
td><td>9096608</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5F3A</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56977025663</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>1</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=w-rYvqwdjVmzRANc48jfbE1fqmpCff_T87jbll2dVrw</td><td>Lo
que pasa que no me solucionaron el problema tuve que venir ac&#225; a la
compa&#241;&#237;a Entel porque me daban puros calmantes.</td>
</tr><tr>

<td>90977332436</td><td>14/06/2023</td><td>10:57:38</td><td>44842</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:33:12</td><td>17:39:11</td><td>01920356c83
b711b</td><td>56977332436</td><td>SS</td><td>75172722-4</td><td>358</
td><td>7849694</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FN1J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56977332436</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5GHR6RMS_ky6TS3WgLdrR5qrkrRGTL5HruuXrEIzt_M</td><td>No responde</td>
</tr><tr>

<td>90991892826</td><td>14/06/2023</td><td>12:19:32</td><td>45738</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:43:04</td><td>17:45:50</td><td>01920356c83
b72b4</td><td>56991892826</td><td>CC</td><td>74323388-3</td><td>165</
td><td>7853154</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FNEB</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>servicio</td><td>3</td><td>IVR_105</td><td>56991892826</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90992190682</td><td>14/06/2023</td><td>12:33:07</td><td>45873</
td><td>Call Center
M&#243;vil</td><td>13/06/2023</td><td>17:24:58</td><td>17:45:47</td><td>01920356c83
b6fae</td><td>56992190682</td><td>SS</td><td>41304212-7</td><td>1248</
td><td>7840949</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FMM7</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56992190682</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90992204599</td><td>15/06/2023</td><td>11:07:08</td><td>49176</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>08:45:43</td><td>09:08:09</td><td>019003374ea
a03b2</td><td>56992204599</td><td>SS</td><td>74906865-5</td><td>1345</
td><td>9108649</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C67P0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56992204599</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Ga0zi0hFZA8DapxDUF-gZRlFNDtHK3vpFu6rtHsnmuw</td><td>No responde</td>
</tr><tr>

<td>90992050720</td><td>15/06/2023</td><td>15:58:28</td><td>52319</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>13:01:52</td><td>13:13:19</td><td>019003374ea
a31ff</td><td>56992050720</td><td>SS</td><td>41513914-4</td><td>686</
td><td>9113547</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6JB3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56992050720</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976528084</td><td>15/06/2023</td><td>11:18:49</td><td>49294</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:14:28</td><td>14:22:18</td><td>01920356c83
bd5e3</td><td>56976528084</td><td>CC</td><td>75440326-8</td><td>469</
td><td>7862850</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GG6L</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>ST_consulta</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56976528084</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90991508476</td><td>15/06/2023</td><td>13:20:58</td><td>50677</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>13:45:43</td><td>13:52:05</td><td>019003374ea
a3acf</td><td>56991508476</td><td>CC</td><td>78292269-6</td><td>381</
td><td>9105271</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6LHE</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56991508476</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90991521349</td><td>15/06/2023</td><td>12:44:16</td><td>50264</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>08:33:42</td><td>08:50:54</td><td>019003374ea
a0306</td><td>56991521349</td><td>CC</td><td>78013865-3</td><td>1031</
td><td>9100244</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C67JK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56991521349</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=xlZqQ2_mGBZ8Bdv3VqovzdPISw-OgbsiXgImDwLpjbw</td><td>No me pudo solucionar porque
&#233;l no tenia la experiencia...para arreglarme el sistema, sin internet aun
despu&#233;s de dos d&#237;as, muchas gracias. </td>
</tr><tr>
<td>90991529484</td><td>15/06/2023</td><td>16:13:06</td><td>52462</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>15:41:17</td><td>15:42:49</td><td>019003374ea
a5222</td><td>56991529484</td><td>CC</td><td>72380639-9</td><td>91</
td><td>9103505</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6RBI</
td><td>Diamante</td><td>563454</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56991529484</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>3</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=9VOKGNXtJaGnrCtBAe2JbgfpQBhrFkF4oRJiLB9HHPo</td><td>No responde</td>
</tr><tr>

<td>90954905902</td><td>15/06/2023</td><td>15:31:04</td><td>52027</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:25:53</td><td>10:41:11</td><td>01920356c83
baa43</td><td>56954905902</td><td>CC</td><td>41513914-4</td><td>917</
td><td>7858869</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G5A5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56954905902</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=knaBUGPKi3LtNVbSWBx1SYLqx3nhEiYFMu-q5US0D9c</td><td>No responde</td>
</tr><tr>

<td>90975896401</td><td>15/06/2023</td><td>14:00:14</td><td>51126</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>17:15:48</td><td>17:28:29</td><td>01920356c83
bf597</td><td>56975896401</td><td>CC</td><td>70369417-9</td><td>760</
td><td>7864973</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GO3R</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56975896401</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Jeij6BSYJhuqmUJ-KedJs6vFpn2DMgEFqS5x89Szq2E</td><td>El trato, el trato de la
persona hacia mi.</td>
</tr><tr>

<td>90976251917</td><td>15/06/2023</td><td>15:33:39</td><td>52056</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:40:21</td><td>10:42:17</td><td>01920356c83
bace5</td><td>56976251917</td><td>CC</td><td>47112819-8</td><td>92</
td><td>7853809</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G5V7</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56976251917</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90991285762</td><td>15/06/2023</td><td>12:44:11</td><td>50263</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>13:12:51</td><td>13:20:58</td><td>01920356c83
bca91</td><td>56991285762</td><td>CC</td><td>78292269-6</td><td>486</
td><td>7857646</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GDCD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56991285762</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zjNq2PHUpfJvSrwleTUA38jFaL7mjm97sS6b4bpOxmA</td><td>La atenci&#243;n fue
r&#225;pida, expedita y solucionaron el problema por el cual hab&#237;a
llamado.</td>
</tr><tr>

<td>90990412211</td><td>15/06/2023</td><td>11:23:17</td><td>49348</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>12:56:11</td><td>13:10:25</td><td>01920356c83
bc764</td><td>56990412211</td><td>SS</td><td>74906865-5</td><td>854</
td><td>7855878</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GCJ1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56990412211</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=nTVdT9tAiWMUYniJUU0xTyWXqxzw0n19j6OiMyof830</td><td>No
responde</td>
</tr><tr>

<td>90990760950</td><td>15/06/2023</td><td>15:41:39</td><td>52119</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>17:03:28</td><td>17:31:14</td><td>019003374ea
a6126</td><td>56990760950</td><td>CC</td><td>75889072-4</td><td>1665</
td><td>9116331</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6V3E</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56990760950</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=W4r5ye679JDgEjEBBtUFkvw7YpESuT3uhUA8sUs4NI4</td><td>No responde</td>
</tr><tr>

<td>90975520790</td><td>15/06/2023</td><td>14:21:59</td><td>51355</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>09:19:53</td><td>09:24:43</td><td>019003374ea
a0757</td><td>56975520790</td><td>CC</td><td>77489297-4</td><td>289</
td><td>9102430</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C68M5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56975520790</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=NKC9MDmGhNbRcagG5_S55tZR9jPG-d5bOjbj7NUkkvQ</td><td>No
responde</td>
</tr><tr>
<td>90975369132</td><td>15/06/2023</td><td>10:43:21</td><td>48936</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:45:48</td><td>11:00:06</td><td>019003374ea
a1618</td><td>56975369132</td><td>CC</td><td>41300131-5</td><td>832</
td><td>9104721</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6CC2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56975369132</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=b8fyX2lZHTM-
I9voaviyxOWuQlrYvYvIwp8Z-bxxsgY</td><td>No responde</td>
</tr><tr>

<td>90953995794</td><td>15/06/2023</td><td>11:21:08</td><td>49321</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:16:17</td><td>10:29:46</td><td>01920356c83
ba874</td><td>56953995794</td><td>CC</td><td>77056813-7</td><td>808</
td><td>7857159</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G4RN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56953995794</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90954163532</td><td>15/06/2023</td><td>11:54:33</td><td>49714</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>11:58:55</td><td>12:17:53</td><td>019003374ea
a252b</td><td>56954163532</td><td>CC</td><td>73641563-1</td><td>1137</
td><td>9107030</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6G4H</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56954163532</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>2</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DYSI9JVNucv_M8yQsKUhp05BOfwpLSvxWZ1uf10T5tw</td><td>Gentileza de quien me atiende
y voluntad para resolver mi problema esperar hasta que estuviera resuelto y luego
cortar.</td>
</tr><tr>

<td>90950760731</td><td>15/06/2023</td><td>14:24:56</td><td>51391</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>12:03:24</td><td>12:09:28</td><td>01920356c83
bbcf3</td><td>56950760731</td><td>CC</td><td>44582458-5</td><td>363</
td><td>7854051</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G9VH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56950760731</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=b0D0e8kB7DT8iPGqc_HIfSY7P1tcXU2oJShiVj5LIUI</td><td>No responde</td>
</tr><tr>
<td>90951323762</td><td>15/06/2023</td><td>16:22:16</td><td>52537</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>12:15:09</td><td>12:27:45</td><td>019003374ea
a287b</td><td>56951323762</td><td>SS</td><td>75908187-0</td><td>755</
td><td>9104977</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6GV1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56951323762</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_s8XlWBTJFmg5vkcl4kslyScQorKNyUvKjo8lpDXpRc</td><td>No responde</td>
</tr><tr>

<td>90988195000</td><td>15/06/2023</td><td>10:40:48</td><td>48902</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>15:50:43</td><td>15:55:01</td><td>019003374ea
a53e7</td><td>56988195000</td><td>CC</td><td>75149307-K</td><td>257</
td><td>9111964</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6RPN</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Pago</td><td>Necesito hacer un reclamo por un pago
no ingresado</td><td>3</td><td>IVR_105</td><td>56988195000</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Pc3hgzdasd2iNA90K_uRJrMQapvfSJ6ceyPSAR9tpvw</td><td>No me solucionaron el
problema mi tel&#233;fono sigue cortado a pesar de estar pagado.</td>
</tr><tr>

<td>90999699821</td><td>15/06/2023</td><td>13:17:08</td><td>50632</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>11:41:57</td><td>11:48:23</td><td>019003374ea
a218d</td><td>56999699821</td><td>CC</td><td>61862749-7</td><td>385</
td><td>9104890</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6F7L</td><td>Oro
Plus</td><td>569000</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56999699821</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-
ZykLbM1RRBCeSz4tgEPk91tQUwKWWp1rCAZVMptzRQ</td><td>EL mismo tramite que ped&#237;
ayer pude hacerlo hoy pero la informaci&#243;n si fue entregada de forma correcta
solo que aun no se ha resuelto, gracias. </td>
</tr><tr>

<td>90986763091</td><td>15/06/2023</td><td>11:32:10</td><td>49465</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>22:35:57</td><td>22:43:58</td><td>01920356c83
c1dfe</td><td>56986763091</td><td>CC</td><td>74928901-5</td><td>480</
td><td>7867132</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H269</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56986763091</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=tAPj5V9e-
hZ0Ir5ukO8LZLvz0Q0i5Si7f42cxpDdoRg</td><td>Fue r&#225;pido y la se&#241;orita fue
muy cordial much&#237;simas gracias.</td>
</tr><tr>

<td>90986892985</td><td>15/06/2023</td><td>11:05:44</td><td>49157</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>16:29:11</td><td>16:59:32</td><td>019003374ea
a5aee</td><td>56986892985</td><td>CC</td><td>71555346-5</td><td>1821</
td><td>9105730</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6THT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56986892985</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>2</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=avzk6ZUsc-
EZ8n5ktCALT-ZA2F6DIIPnGbRIp0Mq4FM</td><td>No responde</td>
</tr><tr>

<td>90987034119</td><td>15/06/2023</td><td>11:40:35</td><td>49533</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>09:39:25</td><td>09:51:10</td><td>019003374ea
a0a24</td><td>56987034119</td><td>CC</td><td>75821565-2</td><td>704</
td><td>9100350</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C69CH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56987034119</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=3EzzVBgvtwfjf46C_xtMCT50Hq4SevI6l-W2b_LHnjU</td><td>No responde</td>
</tr><tr>

<td>90999363460</td><td>15/06/2023</td><td>12:55:11</td><td>50398</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>17:18:30</td><td>17:47:48</td><td>019003374ea
a641f</td><td>56999363460</td><td>CC</td><td>8151460-7</td><td>1757</
td><td>9103767</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6VR5</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56999363460</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iz2Wwu2Nit5dTVMDksR3rWLLIlj4gW-adjJRR4iDCuc</td><td>Quede muy satisfecha con la
atenci&#243;n de la se&#241;orita de ayer y espero que se solucione mi problema.
</td>
</tr><tr>

<td>90969000386</td><td>15/06/2023</td><td>13:06:07</td><td>50495</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:25:24</td><td>14:34:14</td><td>01920356c83
bd7e1</td><td>56969000386</td><td>CC</td><td>47112819-8</td><td>529</
td><td>7854397</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GGMI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Compra_Dificultades</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56969000386</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90944058318</td><td>15/06/2023</td><td>16:25:02</td><td>52570</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>13:08:59</td><td>13:15:40</td><td>019003374ea
a3367</td><td>56944058318</td><td>PP</td><td>71489769-1</td><td>400</
td><td>9113571</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6JMB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>Necesidad_Consulta</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56944058318</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=lvcPapiu8g66MisQO1bE2JD1hzY_3roT8rh-oabfipE</td><td>Falto yo creo que me hubiera
gustado en la aplicaci&#243;n de Entel una accesibilidad mas f&#225;cil mas notoria
para poder buscar la ayuda de call center porque al principio era con estos
asistentes virtuales, eso.</td>
</tr><tr>

<td>90986421918</td><td>15/06/2023</td><td>13:11:12</td><td>50558</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>19:13:02</td><td>19:20:21</td><td>019003374ea
a78a4</td><td>56986421918</td><td>CC</td><td>74915384-9</td><td>230</
td><td>9101985</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C74V1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56986421918</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90985852770</td><td>15/06/2023</td><td>15:27:15</td><td>51976</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:25:40</td><td>14:40:43</td><td>019003374ea
a4318</td><td>56985852770</td><td>CC</td><td>74232140-1</td><td>901</
td><td>9107446</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6NJE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56985852770</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>2</td><td>1</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=YfQNgTRWqQjev0_30KmzLp11UPKi1M6XO_3PoX-t20o</td><td>No
responde</td>
</tr><tr>

<td>90998960995</td><td>15/06/2023</td><td>13:40:33</td><td>50884</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:53:01</td><td>11:00:31</td><td>019003374ea
a175b</td><td>56998960995</td><td>CC</td><td>73323730-9</td><td>449</
td><td>9102666</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6CM4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_H_Visita_Tecnica_Consulta_Estado</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56998960995</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=5XuPXD1sLAwfCAalN33YEKHAynxY7WW5BkLlg1-gi2w</td><td>No
responde</td>
</tr><tr>

<td>90984739203</td><td>15/06/2023</td><td>12:32:14</td><td>50113</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:32:01</td><td>14:39:15</td><td>019003374ea
a446d</td><td>56984739203</td><td>CC</td><td>75167912-2</td><td>433</
td><td>9109615</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6NU3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56984739203</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=iQRUkG9nLlQ1kxcUk7K4kJWzwTVbZRY2Xo_BRzRwDqc</td><td>Me contestaron, la ni&#241;a
me contesto super bien todas las respuestas pero la respuesta que me dio no me fue
muy satisfactoria necesitaba cambiar el tel&#233;fono el equipo y me cobraban mucho
por el equipo siendo que en otra compa&#241;&#237;a por hacer la portabilidad me
dan el costo cero entonces igual yo no pido que lo regalen pero si que lo rebajen
un poco.</td>
</tr><tr>

<td>90967506680</td><td>15/06/2023</td><td>13:23:15</td><td>50708</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:16:15</td><td>14:17:15</td><td>01920356c83
bd63b</td><td>56967506680</td><td>CC</td><td>70004130-1</td><td>60</
td><td>7854381</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GG9D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56967506680</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90967693265</td><td>15/06/2023</td><td>15:10:43</td><td>51775</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>12:29:20</td><td>12:34:15</td><td>01920356c83
bc22f</td><td>56967693265</td><td>CC</td><td>75704634-2</td><td>294</
td><td>7862615</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GB9D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56967693265</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_lag17UsCu3SDIuOOhvOAAXnWziwPmkIW_P4K88xv6U</td><td>Porque b&#225;sicamente
solucionaron la duda y el problema que tenia, eso.</td>
</tr><tr>

<td>90984684127</td><td>15/06/2023</td><td>15:56:33</td><td>52295</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>11:58:10</td><td>12:15:07</td><td>01920356c83
bbbd6</td><td>56984684127</td><td>CC</td><td>75742111-9</td><td>1016</
td><td>7865948</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G9ML</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_LDI_Desbloqueo</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56984684127</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=T78igxTjCWpnMUJFX5aAF9K0dBpMHebW--yW2uR89qI</td><td>No responde</td>
</tr><tr>

<td>90942066158</td><td>15/06/2023</td><td>14:26:46</td><td>51412</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>16:31:04</td><td>16:38:06</td><td>01920356c83
bedf0</td><td>56942066158</td><td>CC</td><td>75437865-4</td><td>419</
td><td>7864865</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GM6P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56942066158</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZKCrYFMCpIgR3b-JSousdEe5OGUiAdQAZtGMnf5iD-s</td><td>Me encanto la atenci&#243;n
que me dieron la ni&#241;a de Entel, no me acuerdo como se llama pero me
atendi&#243; muy bien y me dejo satisfecha, eso, yo le pondr&#237;a un 7, eso.</td>
</tr><tr>

<td>90984203202</td><td>15/06/2023</td><td>15:55:48</td><td>52288</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>12:43:31</td><td>12:52:30</td><td>019003374ea
a2e70</td><td>56984203202</td><td>CC</td><td>75117638-4</td><td>538</
td><td>9111430</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6IEL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56984203202</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90984191555</td><td>15/06/2023</td><td>10:40:49</td><td>48903</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>16:22:43</td><td>16:28:29</td><td>01920356c83
bec73</td><td>56984191555</td><td>SS</td><td>73322270-0</td><td>260</
td><td>7859776</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GLQT</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56984191555</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=AbTpT09fEnUBs3gIJ3fmfmKGbL6Uw_4irSTNiohDYWI</td><td>Son una manga de mentirosos
inveros&#237;miles, falta de respeto, poco tolerantes, poco emp&#225;tico poco
asertivo, no tienen una respuesta adecuada al cliente y m&#225;s encima cuelgan los
tel&#233;fonos.</td>
</tr><tr>
<td>90984580528</td><td>15/06/2023</td><td>14:00:07</td><td>51124</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>15:59:55</td><td>16:11:00</td><td>01920356c83
be88c</td><td>56984580528</td><td>CC</td><td>76505649-7</td><td>664</
td><td>7854630</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GKRM</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56984580528</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=22xVLzk7ZONIDzkpfogeOAt_WS3VdABLC3iRf7k4GyM</td><td>No responde</td>
</tr><tr>

<td>90984499951</td><td>15/06/2023</td><td>15:55:20</td><td>52282</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>21:02:29</td><td>21:06:40</td><td>01920356c83
c15ee</td><td>56984499951</td><td>SS</td><td>75080010-6</td><td>250</
td><td>7861943</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H05R</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Telefonia_Fija_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56984499951</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90984483688</td><td>15/06/2023</td><td>12:15:03</td><td>49931</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>21:35:33</td><td>21:44:15</td><td>01920356c83
c1953</td><td>56984483688</td><td>SS</td><td>41304212-7</td><td>521</
td><td>7855192</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H110</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_LDI_Desbloqueo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56984483688</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=szUav1wemTOYlogJlwdCRC_Wz53Pxqcb-zM3p_LpNMU</td><td>Muy buena atenci&#243;n muy
claro y muy bien pronunciado las palabras a trav&#233;s del tel&#233;fono y
tambi&#233;n muy buena deposici&#243;n y era muy f&#225;cil de entender todo lo que
el joven estaba explicando. Gracias.</td>
</tr><tr>

<td>90941359552</td><td>15/06/2023</td><td>12:09:18</td><td>49861</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:10:30</td><td>14:16:00</td><td>019003374ea
a3fc0</td><td>56941359552</td><td>CC</td><td>77915602-8</td><td>330</
td><td>9111669</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6MOQ</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>hicieron
reclamo</td><td>3</td><td>IVR_105</td><td>56941359552</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AvsR50aljgN8XzLNB4JleHakHWnozWfR2Xs4Pevn-OY</td><td>Despu&#233;s de 5 veces haber
llamado me resolvieron el problema as&#237; que no estoy muy conforme,
gracias.</td>
</tr><tr>

<td>90940803286</td><td>15/06/2023</td><td>12:43:59</td><td>50259</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>09:39:16</td><td>09:45:13</td><td>019003374ea
a0a1c</td><td>56940803286</td><td>CC</td><td>75432810-K</td><td>352</
td><td>9106664</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C69C9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56940803286</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90966271126</td><td>15/06/2023</td><td>15:25:53</td><td>51961</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>15:55:20</td><td>16:01:20</td><td>01920356c83
be7bb</td><td>56966271126</td><td>&nbsp;</td><td>77489297-4</td><td>286</
td><td>7861361</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GKL6</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Problemas
Navegacion</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</td><td>56966271126</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=nAwymIojfTEsIRe_TZx4kH9H_64R0fLcHmx4T59Vugw</td><td>He
llamado en reiteradas ocasiones al call center de Entel por el tema de que hice una
recarga a mi prepago el d&#237;a 5 de julio y la bolsa me esta funcionando mal la
bolsa de internet que compre, no tengo internet en la calle, tengo solamente redes
sociales, me funciona a veces y no me han vuelto a llamar para solucionar el
problema ni nada, as&#237; que estoy muy desconforme.</td>
</tr><tr>

<td>90998061358</td><td>15/06/2023</td><td>13:41:12</td><td>50888</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>19:20:06</td><td>19:29:51</td><td>01920356c83
c091a</td><td>56998061358</td><td>CC</td><td>70902124-9</td><td>584</
td><td>7858449</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GSVJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56998061358</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=nj4h-gpeaHByWYv30eahzraJE4d2dsdd8SrvSlx-Qd4</
td><td>Bueno la atenci&#243;n del ejecutivo fue muy buena pero no nos pudo
solucionar el problema porque &#233;l trato de dar una se&#241;al Entel, lo intento
y lo intento y no pudo porque dijo que el problema era del ccleualr y fuimos a la
sucursal de Entel en Angol, Angol ciudad de la Araucan&#237;a, y la atenci&#243;n
p&#233;sima, muy mala, hemos ido 3 veces y no nos dan ninguna soluci&#243;n
all&#225; toma el celular pero legando ac&#225; Pur&#233;n no toma as&#237; que
estoy contenta porque &#233;l me intento ayudar varias veces pero la
atenci&#243;n...</td>
</tr><tr>
<td>90998130983</td><td>15/06/2023</td><td>15:30:56</td><td>52025</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>17:25:43</td><td>17:44:56</td><td>019003374ea
a6559</td><td>56998130983</td><td>SS</td><td>40444278-3</td><td>1152</
td><td>9105876</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C704V</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56998130983</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=dHlksgVjXhqMHOYt7lQgl7QgWNncjO_Zz87T1PqQMG4</td><td>No responde</td>
</tr><tr>

<td>90997961622</td><td>15/06/2023</td><td>12:32:07</td><td>50110</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>17:37:45</td><td>17:48:26</td><td>01920356c83
bf92f</td><td>56997961622</td><td>CC</td><td>73964168-3</td><td>641</
td><td>7858275</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GP0I</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56997961622</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Z9bdJmVzg1EU2qKaCGmn41IJpj7soBBRzJeAz7Wi_pY</td><td>No responde</td>
</tr><tr>

<td>90997897159</td><td>15/06/2023</td><td>12:21:50</td><td>50020</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>09:41:43</td><td>09:48:28</td><td>019003374ea
a0a86</td><td>56997897159</td><td>SS</td><td>75723630-3</td><td>404</
td><td>9112974</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C69FI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56997897159</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=cJha_LKdbO7RwJvD5hqZ-
0XC4sblU40pqssIQ9qGCgY</td><td>Muy claro, seria bueno que no sigan pidiendo los
c&#243;digos de los carnet porque muchas estafas nos est&#225;n haciendo.</td>
</tr><tr>

<td>90997903447</td><td>15/06/2023</td><td>13:24:21</td><td>50722</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>17:50:00</td><td>18:18:53</td><td>019003374ea
a69f2</td><td>56997903447</td><td>CC</td><td>41199533-K</td><td>1732</
td><td>9112302</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C719N</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56997903447</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zYk2_hFhyYX04d0Nwpf5MqGZ2tOPGkfTDyNcjcOtx90</td><td>No responde</td>
</tr><tr>

<td>90940706475</td><td>15/06/2023</td><td>13:41:21</td><td>50891</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>11:06:21</td><td>11:14:18</td><td>019003374ea
a19e6</td><td>56940706475</td><td>CC</td><td>71021007-1</td><td>473</
td><td>9102700</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6DAF</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td>&nbsp;</
td><td>3</td><td>IVR_105</td><td>56940706475</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=jLFtSe7RzR7Ly-pNVYc3ZfcApZIKGSjwNDAFI1RsqmI</td><td>No
responde</td>
</tr><tr>

<td>90965954854</td><td>15/06/2023</td><td>10:43:31</td><td>48940</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>22:22:27</td><td>22:34:00</td><td>01920356c83
c1d1a</td><td>56965954854</td><td>SS</td><td>70711428-2</td><td>692</
td><td>7863682</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H1V6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56965954854</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90983659422</td><td>15/06/2023</td><td>10:02:39</td><td>48466</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:58:36</td><td>15:04:31</td><td>01920356c83
bde17</td><td>56983659422</td><td>SS</td><td>76477015-3</td><td>354</
td><td>7862958</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GI87</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56983659422</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=9K-dwpLFhmuevVRhEfEkGfDTMPz0EE7ADv-fbESg5v8</
td><td>Despu&#233;s de la atenci&#243;n del call center, la ni&#241;a si me
atendi&#243; bien, lo que pasa es que se corto la llamada y ella no me
devolvi&#243; la llamada para terminar el requerimiento o para ver que era lo que
pasaba y eso igual es como molesto, ojala lo puedan arreglar, gracias.</td>
</tr><tr>

<td>90983606162</td><td>15/06/2023</td><td>11:49:42</td><td>49650</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:44:17</td><td>14:49:21</td><td>019003374ea
a46f0</td><td>56983606162</td><td>SS</td><td>70004130-1</td><td>303</
td><td>9115952</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6OI5</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Delivery_Consulta_Estado</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56983606162</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7KQp4J5335eZG9UIm5pYppyIelFiwRZb4-5vJ8YAVzY</td><td>No responde</td>
</tr><tr>

<td>90983619345</td><td>15/06/2023</td><td>15:11:25</td><td>51782</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>11:55:25</td><td>12:07:08</td><td>019003374ea
a2467</td><td>56983619345</td><td>CC</td><td>74833728-8</td><td>702</
td><td>9102838</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6FUE</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56983619345</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Q5m2_lf4uo0qgdMER2devyejMc0zJ-Q7g4wMmbVRt5I</td><td>No responde</td>
</tr><tr>

<td>90983501030</td><td>15/06/2023</td><td>14:45:50</td><td>51645</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:07:01</td><td>10:27:14</td><td>019003374ea
a0ea1</td><td>56983501030</td><td>CC</td><td>77036587-2</td><td>1212</
td><td>9113040</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6AGC</td><td>Oro</
td><td>563457</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56983501030</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IBBDdVUgXIQOXUh4ILsz7j_me1C8hvMBQ9ajSe-DoAI</td><td>No responde</td>
</tr><tr>

<td>90964220264</td><td>15/06/2023</td><td>14:25:55</td><td>51401</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>17:17:14</td><td>17:23:23</td><td>01920356c83
bf5d5</td><td>56964220264</td><td>CC</td><td>44582458-5</td><td>369</
td><td>7863264</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GO5P</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56964220264</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EfsYCiWdWSUyP55m6QsqIeZpIWzabxB7reAbbXTXaKQ</td><td>No responde</td>
</tr><tr>

<td>90982774233</td><td>15/06/2023</td><td>14:33:59</td><td>51501</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>15:45:24</td><td>16:00:10</td><td>019003374ea
a52dc</td><td>56982774233</td><td>CC</td><td>77665205-9</td><td>885</
td><td>9107675</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6RHC</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>est??n cobrando
15090</td><td>3</td><td>IVR_105</td><td>56982774233</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=KQJJbJJ5WZOKswG1mqxn7h6COLDv2gAfEhtIJNH3yQU</td><td>Me comunique ayer con la
se&#241;orita Diana de Entel y la verdad que me atendi&#243; muy bien, no como la
vez anterior que hab&#237;an hecho como un cambio de plan porque soy una adulta
mayor y no me alcanza para pagar y no me dijeron que me hab&#237;an dado 3 meses
solamente de cambio de plan pero esta vez si estoy satisfecha muchas gracias.</td>
</tr><tr>

<td>90983107244</td><td>15/06/2023</td><td>15:28:51</td><td>51998</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>18:32:35</td><td>18:40:55</td><td>019003374ea
a71ab</td><td>56983107244</td><td>CC</td><td>72775916-6</td><td>499</
td><td>9114465</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7379</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56983107244</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=kcGWh85-y--_Fh_Opmlnb3z6GNpYO9leCNbPyB9dG_I</td><td>No se termino de explicar por
que no hab&#237;a cobertura de 5g...</td>
</tr><tr>

<td>90997554104</td><td>15/06/2023</td><td>11:03:41</td><td>49130</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:55:14</td><td>10:59:01</td><td>01920356c83
bafb3</td><td>56997554104</td><td>SS</td><td>71710609-1</td><td>226</
td><td>7858946</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G6LJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56997554104</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=qPHpkQTzn_D4GhYGMWoDi8fTl-YT6GlRGk5iZPrfw68</td><td>La
verdad que estoy llamando hace mas de 15 d&#237;as desde que contrate el plan y no
me han solucionado el tema de la se&#241;al, no tengo se&#241;al y los dos planes
que tengo no me funcionan ninguno de los dos</td>
</tr><tr>

<td>90997696807</td><td>15/06/2023</td><td>11:11:08</td><td>49228</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>16:55:48</td><td>17:10:49</td><td>019003374ea
a5faa</td><td>56997696807</td><td>SS</td><td>41477660-4</td><td>900</
td><td>9114205</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6UNM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56997696807</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZItgLI0RELfvCz8NJttLuKPioa6qYyl1zMDus5X7AM0</td><td>Muy buena la atenci&#243;n,
gracias.</td>
</tr><tr>

<td>90997704184</td><td>15/06/2023</td><td>11:54:55</td><td>49718</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>19:32:41</td><td>19:37:16</td><td>01920356c83
c0add</td><td>56997704184</td><td>SS</td><td>8151460-7</td><td>275</
td><td>7855051</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GTDL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56997704184</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>3</
td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=NO9UB89tNie6eNzfGEjndgs9b1B8xaJ2xVqYQd7cYfQ</td><td>No responde</td>
</tr><tr>

<td>90996718557</td><td>15/06/2023</td><td>13:15:03</td><td>50604</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>12:56:06</td><td>13:18:58</td><td>01920356c83
bc760</td><td>56996718557</td><td>SS</td><td>74252245-8</td><td>1371</
td><td>7860933</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GCIT</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamos</td><td>3</td><td>IVR_105</
td><td>56996718557</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=P44s626L2SNIeam59xShOE2FXJpyWcip8ymLP1Bgl2o</td><td>Principalmente porque la
persona que me atendi&#243; tuvo el tiempo para explicar todas las preguntas que yo
hice y lamentablemente no se resolvi&#243; porque tengo que esperar 5 d&#237;as
para ver si es que tengo respuesta positiva es lo &#250;nico que me incomodo y no
me parece, muchas gracias, hasta luego.</td>
</tr><tr>

<td>90996767542</td><td>15/06/2023</td><td>10:37:20</td><td>48858</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>16:57:41</td><td>17:13:50</td><td>019003374ea
a6002</td><td>56996767542</td><td>CC</td><td>40444278-3</td><td>968</
td><td>9110029</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6UQE</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Boleta_Consulta_Direccion_Cliente</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56996767542</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZlnFyO9oifQZobSvF80lA7HCi88LcLNradD3X0MUKss</td><td>No, muy amable el joven que
me atendi&#243; y muy bueno para dar respuesta.</td>
</tr><tr>

<td>90982454064</td><td>15/06/2023</td><td>14:25:30</td><td>51397</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:45:38</td><td>14:57:18</td><td>01920356c83
bdbc8</td><td>56982454064</td><td>CC</td><td>73816100-9</td><td>699</
td><td>7857858</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GHLO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56982454064</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90982583964</td><td>15/06/2023</td><td>16:24:18</td><td>52559</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>18:10:57</td><td>18:25:21</td><td>01920356c83
bfea1</td><td>56982583964</td><td>PP</td><td>41772383-8</td><td>863</
td><td>7866815</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GQC3</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Plan_Solicitud_Contratacion</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56982583964</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=h6uS2SWf6LNCDj6MNB2bfjh8LR1GvS6nnmNqW2LxUaA</td><td>No, era solamente para saber
si pod&#237;a optar a un plan.</td>
</tr><tr>

<td>90996784737</td><td>15/06/2023</td><td>10:08:58</td><td>48542</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>18:38:49</td><td>19:08:16</td><td>019003374ea
a72d6</td><td>56996784737</td><td>CC</td><td>73964168-3</td><td>1766</
td><td>9112406</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C73GJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56996784737</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LRKUawPNLTsX8bnv74yHA77omRpfQ0tWE_idOgPSb_U</td><td>Muy buena atenci&#243;n,
excelente.</td>
</tr><tr>

<td>90997001113</td><td>15/06/2023</td><td>10:20:40</td><td>48683</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>16:24:41</td><td>16:30:21</td><td>01920356c83
becca</td><td>56997001113</td><td>CC</td><td>43304729-K</td><td>339</
td><td>7866617</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GLTK</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56997001113</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yKunpqvOoPO4XPrsohrGHlu52dgBwh-zponISyoE9c0</td><td>No responde</td>
</tr><tr>

<td>90937090440</td><td>15/06/2023</td><td>15:26:43</td><td>51972</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>20:13:53</td><td>20:28:16</td><td>01920356c83
c105a</td><td>56937090440</td><td>CC</td><td>72269753-7</td><td>862</
td><td>7855107</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GUPF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56937090440</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90939014021</td><td>15/06/2023</td><td>11:40:51</td><td>49537</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>09:24:38</td><td>09:31:28</td><td>01920356c83
ba0a1</td><td>56939014021</td><td>CC</td><td>46677917-2</td><td>409</
td><td>7855361</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G2T8</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56939014021</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=B3-
AbJrA08HWNtMj6SmP3Gldxu_QWgW_3CMVR5Ve0Fg</td><td>No responde</td>
</tr><tr>

<td>90962601637</td><td>15/06/2023</td><td>10:59:01</td><td>49109</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:28:06</td><td>10:35:55</td><td>01920356c83
baac3</td><td>56962601637</td><td>CC</td><td>75723630-3</td><td>468</
td><td>7862309</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G5E5</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56940815397</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>3</
td><td>3</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90982194958</td><td>15/06/2023</td><td>15:27:57</td><td>51986</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:04:07</td><td>14:08:10</td><td>01920356c83
bd40b</td><td>56982194958</td><td>SS</td><td>70568286-0</td><td>242</
td><td>7864511</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GFO0</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56982194958</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BDv6_RvwKpb9Wi-kZaWZIv8PotXkpAwsW_9m0K8meyk</td><td>No responde</td>
</tr><tr>

<td>90934459636</td><td>15/06/2023</td><td>10:08:40</td><td>48538</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:04:53</td><td>14:12:46</td><td>01920356c83
bd436</td><td>56934459636</td><td>CC</td><td>60829293-4</td><td>472</
td><td>7857769</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GFPA</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56934459636</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=HrhhzhXvdnfCEXsV34B7sbYkkNk9V1TKTzbx780ObbI</td><td>Horrible, la persona que me
atendi&#243; me atendi&#243; bien pero &#233;l no puede solucionar mi problema y al
parecer nadie en esta compa&#241;&#237;a puede hacerlo, yo tenia esta l&#237;nea la
separe de otra persona porque est&#225;n todas juntas y me llaman a mi para
cobrarme algo que no debe, todos los d&#237;as a cada rato, ese es mi problema,
hasta luego.</td>
</tr><tr>

<td>90995959134</td><td>15/06/2023</td><td>15:34:09</td><td>52060</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>18:26:05</td><td>18:46:08</td><td>019003374ea
a7079</td><td>56995959134</td><td>CC</td><td>71555346-5</td><td>1202</
td><td>9101892</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C72TO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56995959134</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90982078600</td><td>15/06/2023</td><td>13:44:07</td><td>50926</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>15:45:14</td><td>16:02:19</td><td>019003374ea
a52d5</td><td>56982078600</td><td>CC</td><td>71269786-5</td><td>1024</
td><td>9109837</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6RH5</td><td>Plata</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56982078600</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90962395991</td><td>15/06/2023</td><td>13:17:31</td><td>50635</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:13:13</td><td>14:30:45</td><td>019003374ea
a4051</td><td>56962395991</td><td>CC</td><td>70568286-0</td><td>1051</
td><td>9111683</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6MTB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56962395991</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90961994483</td><td>15/06/2023</td><td>12:44:02</td><td>50261</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>09:02:15</td><td>09:06:44</td><td>019003374ea
a04f3</td><td>56961994483</td><td>CC</td><td>78013865-3</td><td>268</
td><td>9106582</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6831</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56961994483</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=TifTcKHMCz5iUQEX3nNetd6gw6icwlA54mReo9dY9kw</td><td>No responde</td>
</tr><tr>

<td>90932902926</td><td>15/06/2023</td><td>14:03:23</td><td>51162</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>16:28:28</td><td>16:37:30</td><td>01920356c83
bed7c</td><td>56932902926</td><td>CC</td><td>76661110-9</td><td>541</
td><td>7866620</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GM36</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56932902926</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90933097005</td><td>15/06/2023</td><td>16:21:59</td><td>52535</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:16:16</td><td>10:25:37</td><td>01920356c83
ba872</td><td>56933097005</td><td>CC</td><td>75908187-0</td><td>561</
td><td>7865659</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G4RL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56933097005</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=UMWpjadw7dYDj6LML7LEcNF0bZbfxWqTUnd90HDah10</td><td>La ni&#241;a que me
atendi&#243; fue muy amable y me explico muy bien lo que yo necesitaba saber y me
quedo todo muy claro, muchas gracias muy amable la ni&#241;a.</td>
</tr><tr>

<td>90933728968</td><td>15/06/2023</td><td>12:31:46</td><td>50106</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:53:39</td><td>14:59:44</td><td>01920356c83
bdd34</td><td>56933728968</td><td>CC</td><td>70985904-8</td><td>364</
td><td>7862943</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GI14</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56933728968</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zYvdj8CIy1rVUSHbh0ZGUVrsRyBsKP2UdN-htBusIgM</td><td>Estoy muy contenta con el
ejecutivo o la ejecutiva porque no me acuerdo quien fue que me atendi&#243; porque
me atendi&#243; extremadamente bien, soluciono mi problema y me dio una
soluci&#243;n y me explico pero claramente lo que yo necesitaba as&#237; que tienen
una persona ejemplar como servicio al cliente. </td>
</tr><tr>

<td>90933777590</td><td>15/06/2023</td><td>15:26:23</td><td>51967</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>08:51:22</td><td>09:10:10</td><td>019003374ea
a040c</td><td>56933777590</td><td>CC</td><td>48500276-6</td><td>1127</
td><td>9114960</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C67RQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56933777590</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=gri4j9xBtU4iIjFyPRaTMjr7Ph-cm3DtRHQk9QjxJ2Y</td><td>La
atenci&#243;n de la persona excelente, el servicio de Entel y se&#241;al
p&#233;simo.</td>
</tr><tr>

<td>90934079276</td><td>15/06/2023</td><td>12:31:35</td><td>50103</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>12:38:41</td><td>12:46:58</td><td>019003374ea
a2d7a</td><td>56934079276</td><td>CC</td><td>48581296-2</td><td>496</
td><td>9115583</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6I6V</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56934079276</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7Vt6mTH8APG6_pTPe4IGweAHKII8LdeTgB620learpM</td><td>Porque yo llame para terminar
el plan que tenia y el vendedor que me atendi&#243; me cambio el plan y segu&#237;
en Entel, por eso.</td>
</tr><tr>

<td>90981252999</td><td>15/06/2023</td><td>10:30:28</td><td>48807</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>20:49:04</td><td>20:54:19</td><td>019003374ea
a8603</td><td>56981252999</td><td>CC</td><td>74928901-5</td><td>314</
td><td>9110521</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C789P</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56981252999</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981356674</td><td>15/06/2023</td><td>15:27:38</td><td>51983</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>12:32:26</td><td>12:37:29</td><td>01920356c83
bc2ca</td><td>56981356674</td><td>CC</td><td>47336793-9</td><td>268</
td><td>7860879</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GBE8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56981356674</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90958735260</td><td>15/06/2023</td><td>14:28:13</td><td>51431</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>11:36:46</td><td>11:42:13</td><td>01920356c83
bb7a1</td><td>56958735260</td><td>SS</td><td>74906865-5</td><td>199</
td><td>7857369</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G8L1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56958735260</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Px4PGqwBXttNuBlArerzV2pvtESPP_Ngj9Ya9yI-Ku0</td><td>No responde</td>
</tr><tr>

<td>90958969456</td><td>15/06/2023</td><td>13:52:07</td><td>51021</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:02:08</td><td>14:03:24</td><td>01920356c83
bd3a6</td><td>56958969456</td><td>&nbsp;</td><td>73641618-2</td><td>75</
td><td>7864504</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GFKR</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>105</td><td>56958969456</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ml1pF1RzwIhQLJCDeY41lmlM54a-Ea7vkk58pe_m8Oo</td><td>No responde</td>
</tr><tr>

<td>90958381842</td><td>15/06/2023</td><td>10:18:00</td><td>48652</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>11:28:12</td><td>11:57:56</td><td>01920356c83
bb5f3</td><td>56958381842</td><td>CC</td><td>71489769-1</td><td>1784</
td><td>7865856</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G87J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Plan_Consulta_Tipos</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56958381842</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>2</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90931730656</td><td>15/06/2023</td><td>13:40:19</td><td>50883</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>18:07:59</td><td>18:22:42</td><td>019003374ea
a6d41</td><td>56931730656</td><td>CC</td><td>74763147-6</td><td>808</
td><td>9108061</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7242</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56931730656</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=DMnOxA5EfhpTcNG-2Cm2t07MJci-4hw6HRDqjG0iuWM</td><td>No
responde</td>
</tr><tr>

<td>90931392271</td><td>15/06/2023</td><td>12:43:52</td><td>50258</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:12:56</td><td>10:19:34</td><td>019003374ea
a0fad</td><td>56931392271</td><td>SS</td><td>74971842-0</td><td>397</
td><td>9106743</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6AOO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56931392271</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bldk6rqRNQJTeyC5dmTLIEo4D67JvnseQelVvos5xA4</td><td>Los ejecutivos fueron muy
amables.</td>
</tr><tr>

<td>90958051105</td><td>15/06/2023</td><td>13:44:59</td><td>50938</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>14:10:24</td><td>14:13:51</td><td>01920356c83
bd528</td><td>56958051105</td><td>CC</td><td>75181270-1</td><td>206</
td><td>7856061</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GG0R</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56958051105</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=CYC1zfWVlMndWDUjOKiSPOK-oCZnZzSZIvIG7AUlkfE</td><td>No responde</td>
</tr><tr>

<td>90994449800</td><td>15/06/2023</td><td>10:21:20</td><td>48693</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>13:15:30</td><td>13:40:32</td><td>01920356c83
bcb03</td><td>56994449800</td><td>CC</td><td>73322270-0</td><td>1501</
td><td>7860978</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GDFV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56994449800</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90932098839</td><td>15/06/2023</td><td>15:28:25</td><td>51993</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>13:40:26</td><td>13:47:06</td><td>019003374ea
a39b8</td><td>56932098839</td><td>SS</td><td>72380639-9</td><td>400</
td><td>9101060</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6L8O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56932098839</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=vXiziacGCpP4FzbGADQ_2-n8l77ZoxvsWLTtsMH6yu8</td><td>No
responde</td>
</tr><tr>

<td>90932119499</td><td>15/06/2023</td><td>10:56:24</td><td>49072</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>18:11:24</td><td>18:40:24</td><td>01920356c83
bfeb3</td><td>56932119499</td><td>SS</td><td>75122407-9</td><td>1739</
td><td>7865083</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GQCL</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56932119499</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90961150732</td><td>15/06/2023</td><td>11:45:01</td><td>49592</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>17:45:10</td><td>17:59:08</td><td>019003374ea
a68e8</td><td>56961150732</td><td>CC</td><td>73589013-1</td><td>838</
td><td>9107996</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C711D</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>es un
cobro</td><td>3</td><td>IVR_105</td><td>56961150732</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=lWgqOfir61bLNqV4VGzBqBBB954htd4Y3V0cLgLxJaA</td><td>No responde</td>
</tr><tr>

<td>90979956644</td><td>15/06/2023</td><td>11:27:02</td><td>49397</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>10:01:44</td><td>10:02:56</td><td>01920356c83
ba5e7</td><td>56979956644</td><td>CC</td><td>7287939-2</td><td>71</
td><td>7860526</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G47A</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56979956644</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90961220925</td><td>15/06/2023</td><td>11:41:14</td><td>49541</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>18:01:49</td><td>18:13:36</td><td>019003374ea
a6c24</td><td>56961220925</td><td>CC</td><td>70993592-5</td><td>707</
td><td>9101832</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C71R8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Saldo_Consulta</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56961220925</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=FV11lv6ZuhmPOfkCsBLD78IHLd90n4FPX4zJ3sZspkA</td><td>El ejecutivo aclaro mis dudas
de como poder resolver mi requerimiento.</td>
</tr><tr>

<td>90977911679</td><td>15/06/2023</td><td>14:26:39</td><td>51411</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>18:00:19</td><td>18:14:29</td><td>019003374ea
a6bd6</td><td>56977911679</td><td>CC</td><td>71555346-5</td><td>849</
td><td>9103873</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C71OQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56977911679</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=JOSn5yTrJhDJVdLoj-VJa96VfUnnAq_FnGNQk2EDBqk</td><td>Necesito dar de baja un plan
y se corto la llamada.</td>
</tr><tr>

<td>90992713639</td><td>15/06/2023</td><td>13:23:02</td><td>50706</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>16:53:56</td><td>17:07:19</td><td>019003374ea
a5f59</td><td>56992713639</td><td>CC</td><td>41199533-K</td><td>802</
td><td>9112142</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6UL5</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56992713639</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=UMW5yz54L--
eMocmFGowvqWLc-5SkkPhm5DTTIsfQFs</td><td>Fue muy buena me hab&#237;an cobrado como
6 mil pesos dem&#225;s pero la ejecutiva que me atendi&#243;, me atendi&#243; muy
bien y quede muy satisfecho as&#237; que muy buena la atenci&#243;n y me
resolvi&#243; el problema.</td>
</tr><tr>

<td>90992993867</td><td>15/06/2023</td><td>12:00:23</td><td>49748</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>17:35:26</td><td>17:47:51</td><td>019003374ea
a6739</td><td>56992993867</td><td>SS</td><td>75410059-1</td><td>744</
td><td>9110135</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C70JV</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56992993867</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=06Qr8KHYyk2s6GJoJx9Ll80hdNoM5TueosIVR_s383E</td><td>La
ejecutiva fue muy amable y muy diligente a la hora de atenderme as&#237; que se
agradece y sus respuestas fueron excelentes, muchas gracias.</td>
</tr><tr>

<td>90992924103</td><td>15/06/2023</td><td>14:32:40</td><td>51484</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>12:24:00</td><td>12:38:57</td><td>019003374ea
a2a74</td><td>56992924103</td><td>CC</td><td>73641618-2</td><td>896</
td><td>9109242</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6HEQ</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>cobros</td><td>3</td><td>IVR_105</
td><td>56992924103</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=6MabrTDhUHNXpkajc67H_OX2GjrFRjfDDHjTd822ZW0</td><td>Bueno la ni&#241;a que me
atendi&#243; me atendi&#243; muy bien yo como persona mayor de edad me ayudo a ver
algunas cosas, ella muy bien el problema es que no me resolvieron lo que yo
quer&#237;a pero muy atenta la ni&#241;a que me atendi&#243; los j&#243;venes por
el tel&#233;fono igual pero no me han solucionado el problema, eso.</td>
</tr><tr>

<td>90957418762</td><td>15/06/2023</td><td>14:27:58</td><td>51426</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>15:12:28</td><td>15:22:10</td><td>01920356c83
be09a</td><td>56957418762</td><td>CC</td><td>71328595-1</td><td>581</
td><td>7859611</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GIS9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56957418762</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4t1xLn-ZYOCPsJWRqmO_cHgLbXTcYEU7bVLSOjPiWLI</td><td>No responde</td>
</tr><tr>

<td>90956817798</td><td>15/06/2023</td><td>11:41:16</td><td>49542</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>12:44:43</td><td>12:45:52</td><td>01920356c83
bc545</td><td>56956817798</td><td>SS</td><td>76320880-K</td><td>58</
td><td>7860900</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GC22</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56956817798</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=VH1GTp-
yHFWimN1T4bQXkO7qxI54KuHKuAQJzq5kksI</td><td>Bueno en realidad el tipo del call
center no tiene la culpa es mas bien la empresa que ya he pedido dos celulares y
los dos han sido cancelados, entonces ya parece chiste, se supone que cuando uno
compra algo le tiene que llegar no cancelar, no...ustedes cancelan los pedidos
simplemente y no dan opci&#243;n a que el pedido tiene que llegar, eso.</td>
</tr><tr>

<td>90944495835</td><td>15/06/2023</td><td>11:49:34</td><td>49648</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>13:26:05</td><td>13:32:09</td><td>01920356c83
bccf8</td><td>56944495835</td><td>CC</td><td>70004745-8</td><td>363</
td><td>7854271</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GDVJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56944495835</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=VgySjSgMB-
P2clPq0ySBG-YpVmvDX2K2nfBW9Au2pts</td><td>No responde</td>
</tr><tr>

<td>90944396599</td><td>15/06/2023</td><td>13:46:08</td><td>50951</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>18:40:44</td><td>18:56:57</td><td>019003374ea
a7324</td><td>56944396599</td><td>CC</td><td>70377484-9</td><td>973</
td><td>9108148</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C73J1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Saludos</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56944396599</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90972423723</td><td>15/06/2023</td><td>14:37:17</td><td>51542</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>18:26:22</td><td>18:31:01</td><td>019003374ea
a7083</td><td>56972423723</td><td>CC</td><td>71020542-6</td><td>279</
td><td>9114452</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C72U2</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56972423723</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956467555</td><td>15/06/2023</td><td>13:14:36</td><td>50598</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>11:41:10</td><td>11:54:19</td><td>01920356c83
bb886</td><td>56956467555</td><td>CC</td><td>77915602-8</td><td>788</
td><td>7853981</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G8S6</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>mala
se??al</td><td>3</td><td>IVR_105</td><td>56956467555</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=w7kmetIIvmg5qj0Z_ySNcD1riP_jBxctwe9w77-kuEM</td><td>Mas o menos buena y mala, mas
o menos buena y mala.</td>
</tr><tr>

<td>90922104840</td><td>15/06/2023</td><td>12:43:45</td><td>50257</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>13:01:57</td><td>13:12:24</td><td>019003374ea
a3204</td><td>56922104840</td><td>CC</td><td>7287939-2</td><td>626</
td><td>9100963</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6JB8</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56922104840</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tgeL3wNyQYFQ1RfUnihG3-_25PSkLaqnDSyqX6kOidQ</td><td>No responde</td>
</tr><tr>

<td>90920613404</td><td>15/06/2023</td><td>13:01:30</td><td>50442</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>22:30:01</td><td>22:40:20</td><td>01920356c83
c1d98</td><td>56920613404</td><td>SS</td><td>76853126-9</td><td>618</
td><td>7855224</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H234</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56950955135</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Gemyp7Dx8Cz7-k34O2C5lgJ13bYi5v4JApdSZPAr-qw</td><td>No
responde</td>
</tr><tr>

<td>90923775727</td><td>15/06/2023</td><td>11:38:09</td><td>49504</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>21:18:36</td><td>21:38:58</td><td>019003374ea
a893a</td><td>56923775727</td><td>PP</td><td>76178484-6</td><td>1222</
td><td>9114719</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C793E</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56923775727</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=bvo8gwfukKoK1_QWgr3k1fVqx1gArYaDoIOI-qEmvV0</td><td>No
responde</td>
</tr><tr>

<td>90921938164</td><td>15/06/2023</td><td>15:27:06</td><td>51974</
td><td>Call Center
M&#243;vil</td><td>14/06/2023</td><td>21:43:30</td><td>22:04:30</td><td>01920356c83
c1a07</td><td>56921938164</td><td>SS</td><td>70006050-0</td><td>1259</
td><td>7860275</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H16K</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56921938164</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=MPWbGb-sFQ5gHvw-9RSbsLz7zsA9yF6PZmFMxxN-YMs</td><td>En
primer lugar me cambie de mi otra empresa que ea wom me cambie a entel y al final y
al caob no saque anda proque sutedes no me dan ningun tipo de garnatia de
s&#241;eal, corban por un plan que es carisimo que e siupone que tiene la mejor
cortura y lo que es yo tengo se&#241;al</td>
</tr><tr>

<td>90920308886</td><td>16/06/2023</td><td>14:02:05</td><td>55305</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:56:55</td><td>13:19:55</td><td>01920356c83
c5227</td><td>56920308886</td><td>SS</td><td>73457933-5</td><td>1380</
td><td>7879383</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HF6L</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56920308886</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=q2xOC4Dha9HYsK6evAX74D3fk6S9_eYzV-MzLhAcFn4</td><td>No
responde</td>
</tr><tr>

<td>90988131341</td><td>16/06/2023</td><td>14:52:38</td><td>55892</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>16:23:15</td><td>16:35:11</td><td>019003374ea
af2a9</td><td>56988131341</td><td>SS</td><td>42143861-7</td><td>715</
td><td>9130551</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C838R</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56988131341</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
A0nIVC5AOD5riIuEayelXksDiUx7f-ccd2dcvQX0n8</td><td>No responde</td>
</tr><tr>

<td>90956537184</td><td>16/06/2023</td><td>11:32:12</td><td>53648</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:03:00</td><td>15:09:49</td><td>01920356c83
c6ab4</td><td>56956537184</td><td>CC</td><td>75579521-6</td><td>316</
td><td>7874745</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HL7R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56956537184</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bouwl448XS6dtZ2R2Ib9so8UnWUAEec0EnRLniGuDNQ</td><td>No responde</td>
</tr><tr>

<td>90956578609</td><td>16/06/2023</td><td>14:27:09</td><td>55580</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>19:05:55</td><td>19:30:23</td><td>019003374ea
b10c1</td><td>56956578609</td><td>SS</td><td>75488422-3</td><td>1337</
td><td>9126793</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8AOM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_consulta</td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56956578609</
td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=NW9qGn8JOt_ilkIhP62CA5T-CXtAS1SYd-0sbdCcRvw</td><td>No responde</td>
</tr><tr>

<td>90956589233</td><td>16/06/2023</td><td>15:31:25</td><td>56311</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>16:04:01</td><td>16:08:19</td><td>019003374ea
aeece</td><td>56956589233</td><td>SS</td><td>71555346-5</td><td>198</
td><td>9130482</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C82A2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56956589233</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=y_mkSuuDw8EEo083LPwR5mT3OrtUvx5RLw57GO1sZ8Y</td><td>No responde</td>
</tr><tr>

<td>90977402964</td><td>16/06/2023</td><td>14:59:19</td><td>55957</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>22:25:17</td><td>22:41:30</td><td>01920356c83
cad9e</td><td>56977402964</td><td>CC</td><td>73892880-6</td><td>972</
td><td>7868840</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I5TG</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56977402964</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90945245983</td><td>16/06/2023</td><td>14:20:58</td><td>55541</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:01:13</td><td>13:09:44</td><td>01920356c83
c52fc</td><td>56945245983</td><td>SS</td><td>71269786-5</td><td>510</
td><td>7879394</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HFDA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Seguro_Solicitud_Renuncia</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56945245983</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vDOX2g5iCOIjxlYc5QgEYHboHJpwHPqzu1kdRFXceqM</td><td>La informaci&#243;n super
clara, muy amable el tipo.</td>
</tr><tr>

<td>90956879137</td><td>16/06/2023</td><td>13:38:08</td><td>55069</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>20:11:41</td><td>20:18:00</td><td>019003374ea
b1b08</td><td>56956879137</td><td>CC</td><td>45970674-7</td><td>378</
td><td>9131046</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8DAJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56956879137</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956880459</td><td>16/06/2023</td><td>14:48:43</td><td>55845</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>16:50:47</td><td>17:28:33</td><td>01920356c83
c7ede</td><td>56956880459</td><td>SS</td><td>41166602-6</td><td>2265</
td><td>7871681</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HQ8Q</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56956880459</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=7WdzsNUYHNOeYtF5NI8DDU5deRluuklnph7y9_N4uOU</td><td>R&#225;pida atenci&#243;n,
buena y eficaz y eficiente.</td>
</tr><tr>

<td>90926107060</td><td>16/06/2023</td><td>11:27:25</td><td>53587</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>10:02:31</td><td>10:11:16</td><td>019003374ea
aa230</td><td>56926107060</td><td>CC</td><td>9617346-6</td><td>525</
td><td>9131528</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7FAO</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56926107060</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90923958373</td><td>16/06/2023</td><td>12:04:46</td><td>53989</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>09:16:34</td><td>09:22:26</td><td>01920356c83
c28ab</td><td>56923958373</td><td>PP</td><td>74859711-5</td><td>351</
td><td>7873933</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H4RF</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Numero_Registro</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56923958373</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90993381125</td><td>16/06/2023</td><td>16:06:48</td><td>56650</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:08:33</td><td>13:23:44</td><td>019003374ea
ac9dd</td><td>56993381125</td><td>CC</td><td>72380639-9</td><td>903</
td><td>9129990</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7P70</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>ST_Agradecimiento</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56993381125</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>2</td><td>1</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90930357131</td><td>16/06/2023</td><td>13:39:08</td><td>55084</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>08:58:56</td><td>09:28:46</td><td>019003374ea
a9870</td><td>56930357131</td><td>CC</td><td>73816100-9</td><td>1789</
td><td>9127272</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7CSS</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_H_Consulta_Cliente_Hogar</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56930357131</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=G90J18OQInRSAteM_WIv4QrnHJBKrEe_hnGVpW4w_aA</td><td>Super bueno, muchas
gracias.</td>
</tr><tr>

<td>90979700992</td><td>16/06/2023</td><td>14:12:56</td><td>55441</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:09:54</td><td>13:20:20</td><td>01920356c83
c54bf</td><td>56979700992</td><td>CC</td><td>70776681-6</td><td>625</
td><td>7877758</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HFRD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56979700992</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>
<td>90979974839</td><td>16/06/2023</td><td>12:41:56</td><td>54413</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>08:05:44</td><td>08:16:18</td><td>01920356c83
c2358</td><td>56979974839</td><td>CC</td><td>77915602-8</td><td>633</
td><td>7878820</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H3GU</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Historial_Llamadas_Consulta</td><td>reconocimiento de
n??meros</td><td>3</td><td>IVR_105</td><td>56979974839</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>2</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=L0PE6SCkCxr0Os_E90xbCZvKpMz4_Pj1d773XLvF-l4</td><td>No fue resuelto el problema
que finalmente me est&#225;n cobrando hace bastante tiempo un servicio que yo nunca
contrate aun espero respuestas hasta luego.</td>
</tr><tr>

<td>90961164869</td><td>16/06/2023</td><td>13:05:02</td><td>54661</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>08:37:54</td><td>08:42:32</td><td>019003374ea
a96ce</td><td>56961164869</td><td>CC</td><td>77036587-2</td><td>277</
td><td>9131373</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7CFR</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56963288252</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90959845894</td><td>16/06/2023</td><td>10:50:45</td><td>53181</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:11:52</td><td>15:39:25</td><td>019003374ea
ae4a4</td><td>56959845894</td><td>CC</td><td>71328595-1</td><td>1653</
td><td>9122174</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7VOT</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56959845894</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>2</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90932278170</td><td>16/06/2023</td><td>11:41:25</td><td>53731</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>10:57:50</td><td>11:09:13</td><td>019003374ea
aad03</td><td>56932278170</td><td>CC</td><td>72975669-5</td><td>651</
td><td>9125477</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7I13</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56932278170</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=nFZZeF-sPlT7CDQy6puq5cssqrIaG2neYl0trherqss</td><td>No responde</td>
</tr><tr>

<td>90958734585</td><td>16/06/2023</td><td>14:22:06</td><td>55553</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>09:28:16</td><td>09:38:02</td><td>019003374ea
a9c58</td><td>56958734585</td><td>CC</td><td>74704605-0</td><td>586</
td><td>9127318</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7DS4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56958734585</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=Mz-
mdqkx9g46LBJzlb-bziRpcgnIfqwjEGG5zFzNm64</td><td>Bueno fue muy bien la
atenci&#243;n y las respuestas fueron muy adecuadas y por eso me siento muy
satisfecho porque fui muy bien atendido con mucha amabilidad.</td>
</tr><tr>

<td>90979126774</td><td>16/06/2023</td><td>14:20:41</td><td>55537</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>17:04:21</td><td>17:18:16</td><td>01920356c83
c815d</td><td>56979126774</td><td>CC</td><td>71555346-5</td><td>834</
td><td>7871712</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HQSM</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56979126774</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=aeFhLaG9Atupc9Tw3Yo1rj6ZXAVfPDYjijbXoaPwCGs</td><td>No responde</td>
</tr><tr>

<td>90979225694</td><td>16/06/2023</td><td>10:11:48</td><td>52764</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:50:36</td><td>16:02:09</td><td>01920356c83
c7388</td><td>56979225694</td><td>CC</td><td>75090876-4</td><td>615</
td><td>7868194</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HNEB</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>tengo la
se??al</td><td>3</td><td>IVR_105</td><td>56979225694</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=wafGHQCzjHb5--K5TVITfWORdv3miOmpqt4tV9KHHeU</td><td>Hace aproximadamente una
semana que tengo problema de navegaci&#243;n para las llamadas, internet, el wifi
todo funciona mal, he hecho reclamos pertinentes y no me dan soluci&#243;n a esto
estoy muy muy descontento con el servicio de Entel he llegado a pensar en cambiar,
somos dos en la l&#237;nea me voy a cambiar si no me solucionan el problema de
navegaci&#243;n mala se&#241;al, cobertura etc, eso. Ese es mi reclamo espero que
solucionen porque Entel es una empresa importante y ahora ultimo se han portado muy
mal con sus clientes.</td>
</tr><tr>

<td>90979597049</td><td>16/06/2023</td><td>15:50:22</td><td>56503</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>18:39:59</td><td>18:56:32</td><td>01920356c83
c91d5</td><td>56979597049</td><td>CC</td><td>75095168-6</td><td>992</
td><td>7876862</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HUVU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56979597049</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=azU4MBZQ0MvF3eSsre3ATIdXD9APYj-6XswSWZNLXfs</td><td>La se&#241;orita que me
atendi&#243; no pudo solucionar no sabia como hacerlo, me hizo esperar despu&#233;s
dijo que no no y hasta que me corto.</td>
</tr><tr>

<td>90979654855</td><td>16/06/2023</td><td>14:33:48</td><td>55662</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:31:24</td><td>13:41:19</td><td>019003374ea
acef3</td><td>56979654855</td><td>CC</td><td>75704634-2</td><td>595</
td><td>9125960</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7QDH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56979654855</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=M6eLvgEbXnXzZ0kJUS28ppJjY7bau69jECez8wLTRvA</td><td>No responde</td>
</tr><tr>

<td>90979658771</td><td>16/06/2023</td><td>15:44:17</td><td>56433</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>23:30:20</td><td>23:42:57</td><td>019003374ea
b2c4b</td><td>56979658771</td><td>SS</td><td>72317299-3</td><td>756</
td><td>9129191</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8HKF</td><td>Plata</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_105</td><td>56979658771</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=lJ6BlkYeZj_Xn94jXVbCIHhtI50OIa4_RulL5l61sIU</td><td>Ella
muy amable pero la se&#241;al de Entel p&#233;sima.</td>
</tr><tr>

<td>90994166392</td><td>16/06/2023</td><td>14:09:37</td><td>55400</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:52:22</td><td>11:57:51</td><td>019003374ea
ab8a7</td><td>56994166392</td><td>CC</td><td>61862749-7</td><td>211</
td><td>9127708</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7KTO</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56994166392</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=d1c3_VVkSB6WS3yUctTU6yb8CqLNfFoQ90ipqc-Ocf0</td><td>Muy buena.</td>
</tr><tr>

<td>90981385217</td><td>16/06/2023</td><td>13:11:22</td><td>54741</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>14:17:25</td><td>14:26:59</td><td>01920356c83
c6216</td><td>56981385217</td><td>CC</td><td>75670746-9</td><td>573</
td><td>7877929</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HJ38</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56981385217</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90994602339</td><td>16/06/2023</td><td>12:51:36</td><td>54533</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:07:22</td><td>13:18:39</td><td>01920356c83
c5444</td><td>56994602339</td><td>SS</td><td>72895873-1</td><td>676</
td><td>7867791</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HFNI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56994602339</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90981298560</td><td>16/06/2023</td><td>14:49:04</td><td>55851</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:46:42</td><td>16:05:48</td><td>019003374ea
aeb4d</td><td>56981298560</td><td>SS</td><td>73641563-1</td><td>1145</
td><td>9130434</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C81E2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56981298560</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=G24AbNw7cKtfuon9-
x3QxBFb_97OTCo9olQ0OzdFd5c</td><td>El ejecutivo que me llamo Guillermo fue muy
eficiente, muy amable muy considerado y resolvi&#243; el problema muy comprometido
con el trabajo y a dem&#225;s despu&#233;s me volvi&#243; a llamar para asegurarse
que estuviera conforme as&#237; que Guillermo, muchas gracias.</td>
</tr><tr>

<td>90934051855</td><td>16/06/2023</td><td>14:48:47</td><td>55846</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:32:10</td><td>12:45:41</td><td>01920356c83
c4d28</td><td>56934051855</td><td>CC</td><td>72634765-4</td><td>810</
td><td>7879327</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HDUN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_SSTT_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56934051855</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90994983456</td><td>16/06/2023</td><td>15:13:10</td><td>56089</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>18:35:36</td><td>18:37:16</td><td>01920356c83
c9115</td><td>56994983456</td><td>SS</td><td>72302723-3</td><td>99</
td><td>7868558</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HUPU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56994983456</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90961719242</td><td>16/06/2023</td><td>12:13:27</td><td>54097</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:14:18</td><td>12:20:56</td><td>019003374ea
abda9</td><td>56961719242</td><td>CC</td><td>72269753-7</td><td>329</
td><td>9125731</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7M5M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56961719242</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=qzfzo174ci5uE-RVg-Q8eUSSTwk0khMsd_Mbi7VElLQ</td><td>No
responde</td>
</tr><tr>

<td>90981855323</td><td>16/06/2023</td><td>15:49:30</td><td>56494</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:39:25</td><td>15:50:01</td><td>019003374ea
ae9c7</td><td>56981855323</td><td>SS</td><td>72349270-K</td><td>635</
td><td>9120219</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C811U</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56981855323</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90995785458</td><td>16/06/2023</td><td>11:36:00</td><td>53700</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>14:24:45</td><td>14:36:08</td><td>019003374ea
adaab</td><td>56995785458</td><td>CC</td><td>70860195-0</td><td>633</
td><td>9120030</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7T9P</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56995785458</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vFMcpx3_tziLUnEuedb5vIwSXwf99yTPdFEuRrc4C8Q</td><td>No responde</td>
</tr><tr>

<td>90995742514</td><td>16/06/2023</td><td>11:57:58</td><td>53941</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>14:33:23</td><td>14:42:31</td><td>01920356c83
c650e</td><td>56995742514</td><td>SS</td><td>75167912-2</td><td>527</
td><td>7869664</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HJQO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56995742514</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BM7YyKdIEFgavRgwvpG4dG-SHmg5hW3xohEW7kGPHeA</td><td>R&#225;pido y eficiente.</td>
</tr><tr>

<td>90995584700</td><td>16/06/2023</td><td>14:52:33</td><td>55891</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:01:21</td><td>13:11:43</td><td>019003374ea
ac86b</td><td>56995584700</td><td>CC</td><td>62948901-0</td><td>621</
td><td>9132024</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7ORF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56995584700</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SiCtOcpon2GNpG7PaGAss30FlXegqrtryTZd88F0f3Y</td><td>No responde</td>
</tr><tr>

<td>90934374619</td><td>16/06/2023</td><td>15:13:07</td><td>56088</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>10:49:35</td><td>10:54:47</td><td>019003374ea
aab4d</td><td>56934374619</td><td>CC</td><td>70559059-1</td><td>164</
td><td>9121423</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7HJD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56934374619</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=FrZ3DOBPJczc5YVUm1m03AmLnZg7bQ5Sh9URNxNt1CI</
td><td>Porque me ayudaron a solucionar por el asunto del internet que solucionaron
y que el d&#237;a de hoy se demoro pero hoy d&#237;a tuvimos respuesta as&#237;
que el internet acaba de llegar.</td>
</tr><tr>

<td>90934333900</td><td>16/06/2023</td><td>11:13:24</td><td>53444</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:31:18</td><td>12:36:04</td><td>01920356c83
c4cfb</td><td>56934333900</td><td>SS</td><td>9799443-9</td><td>285</
td><td>7877665</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HDTA</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56932474235</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=uYWI42AaXS4_9niQp8Z7Khjy8cpMBjQaL4-c9uTsYYk</td><td>Lamentablemente cada vez que
llamo me dan puras evasivas para resolverme mi problema yo desde que contrate,
contrate dos l&#237;neas con un 50% de descuento permanente solo el porcentaje de
descuento me lo hicieron en una sola l&#237;nea y llevo no se 8 meses pagando una
l&#237;nea al 100% y una l&#237;nea al 50% que fue lo que me ofrecieron,
despu&#233;s de hacer tantos reclamos me hacen otro descuento solamente por un mes
y todos los otros meses para atr&#225;s que yo pague doble, eso tengo que hacer
otro reclamo para que me devuelvan el dinero de dos meses, encuentro que es
rid&#237;culo y la atenci&#243;n es super mala, y lamentablemente estas cosas de
que hagan mal los planes no es una cosa...</td>
</tr><tr>

<td>90934249732</td><td>16/06/2023</td><td>13:04:02</td><td>54651</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:16:20</td><td>12:42:43</td><td>019003374ea
abe1c</td><td>56934249732</td><td>CC</td><td>47633618-K</td><td>1553</
td><td>9117544</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7M99</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56934249732</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GbjZxsIfYcgcsGvAg0Tpx8YvUPVykBw0zzyHTQ_mHr0</td><td>No entend&#237; la pregunta.
Estuvo muy buena la atenci&#243;n del ejecutivo.</td>
</tr><tr>

<td>90963489245</td><td>16/06/2023</td><td>14:48:56</td><td>55849</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>09:22:26</td><td>10:42:23</td><td>019003374ea
a9b60</td><td>56963489245</td><td>SS</td><td>72634765-4</td><td>4797</
td><td>9129392</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7DKC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56963489245</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90962730796</td><td>16/06/2023</td><td>13:27:38</td><td>54942</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:35:11</td><td>12:47:40</td><td>01920356c83
c4dcb</td><td>56962730796</td><td>SS</td><td>71463396-1</td><td>749</
td><td>7879331</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HE3P</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Mi_Numero_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56962730796</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=NsR76EWF8POnGw8P1LyLnILz7a8gIx0gPUtqoAdh5zA</td><td>No se soluciono en parte
total mi problema porque me a&#241;adieron una l&#237;nea telef&#243;nica mas y yo
no autorice eso entonces ped&#237; el descuento de los meses que se me descontaron
y solamente me descontaron un mes y yo pague como 3 meses excedentes y eso es una
falta grave ustedes.</td>
</tr><tr>

<td>90996832939</td><td>16/06/2023</td><td>15:01:04</td><td>55978</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:23:40</td><td>12:26:49</td><td>01920356c83
c4b74</td><td>56996832939</td><td>CC</td><td>75181270-1</td><td>181</
td><td>7867660</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HDH6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56996832939</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90996975924</td><td>16/06/2023</td><td>15:21:24</td><td>56190</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>10:14:08</td><td>10:25:41</td><td>019003374ea
aa463</td><td>56996975924</td><td>CC</td><td>73641563-1</td><td>692</
td><td>9117202</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7FSA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56996975924</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=pME5kNqzH2UTeFW3eB9kIYub-S5K-8hcpnFx5e005GE</td><td>No responde</td>
</tr><tr>

<td>90996129091</td><td>16/06/2023</td><td>15:12:18</td><td>56080</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>16:47:12</td><td>16:50:09</td><td>01920356c83
c7e3a</td><td>56996129091</td><td>SS</td><td>9617346-6</td><td>176</
td><td>7874998</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HQ3M</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56996129091</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=FtAVXOyCO186cMSg4CdWvemY-WrhVoSniT15kumrTm4</td><td>Las
razones por la que est&#225;n algunas notas mas bajas es porque no se resolvi&#243;
para nada el problema a trav&#233;s del call center y tuvimos que ir a una oficina
de Entel hoy.</td>
</tr><tr>

<td>90996655568</td><td>16/06/2023</td><td>15:42:20</td><td>56406</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>17:03:20</td><td>17:24:11</td><td>019003374ea
afa80</td><td>56996655568</td><td>CC</td><td>74948174-9</td><td>1207</
td><td>9120441</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C857C</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero hacer un
reclamo</td><td>3</td><td>IVR_105</td><td>56996655568</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_jDCRayI7wf-tTyTZtxtJzx4CiKxe3z1iiyA95f4y1Y</td><td>No responde</td>
</tr><tr>

<td>90997749669</td><td>16/06/2023</td><td>15:29:38</td><td>56291</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:40:17</td><td>11:44:44</td><td>01920356c83
c4275</td><td>56997749669</td><td>CC</td><td>75917956-0</td><td>259</
td><td>7879200</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HB9A</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56997749669</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>&nbsp;</td><td>3</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90997172999</td><td>16/06/2023</td><td>15:53:18</td><td>56540</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:28:34</td><td>15:32:01</td><td>019003374ea
ae7ac</td><td>56997172999</td><td>SS</td><td>76619875-9</td><td>206</
td><td>9132455</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C80H4</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Boleta_Consulta_Numero_Cliente</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56997172999</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Nc0GecipETAsU5aYaTVoOmD9ue43x40Jj8ir81io86A</td><td>Chao.</td>
</tr><tr>

<td>90982989314</td><td>16/06/2023</td><td>15:55:56</td><td>56571</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>22:18:52</td><td>22:21:48</td><td>01920356c83
cad1b</td><td>56982989314</td><td>CC</td><td>75080010-6</td><td>176</
td><td>7880390</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I5PD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Netflix_Solicitud_Desuscripcion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56982989314</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=zb3bWLsLmrdtqoNvlz5-8XNE_AE4_NxP0qSvGgmuPgw</td><td>No responde</td>
</tr><tr>

<td>90965156307</td><td>16/06/2023</td><td>16:08:44</td><td>56677</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>19:21:12</td><td>19:31:15</td><td>01920356c83
c981c</td><td>56965156307</td><td>CC</td><td>74735576-2</td><td>602</
td><td>7880175</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I0HQ</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56978874812</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=6M-
OAOu3_lfT8qSDiLnCJVwL8SgJC_d3mSbDFrw-fsA</td><td>Mucha rapidez, muy buen trato y
muy educado y muy buena atenci&#243;n.</td>
</tr><tr>

<td>90982636928</td><td>16/06/2023</td><td>15:42:21</td><td>56407</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>09:14:57</td><td>09:20:55</td><td>01920356c83
c2877</td><td>56982636928</td><td>CC</td><td>75149307-K</td><td>357</
td><td>7877225</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H4PS</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>cobros
adicionales</td><td>3</td><td>IVR_105</td><td>56982636928</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=U1pA_NsCBUtpEHdrvbqxLZcERnqUO1um2bNWOr0tIAc</td><td>No responde</td>
</tr><tr>

<td>90964046069</td><td>16/06/2023</td><td>10:11:40</td><td>52760</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:20:36</td><td>11:23:51</td><td>019003374ea
ab1da</td><td>56964046069</td><td>SS</td><td>75149307-K</td><td>194</
td><td>9127618</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7J7L</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>cobros
adicionales</td><td>3</td><td>IVR_105</td><td>56964046069</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90983390090</td><td>16/06/2023</td><td>13:43:07</td><td>55097</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:53:36</td><td>16:02:40</td><td>01920356c83
c7414</td><td>56983390090</td><td>SS</td><td>72397462-3</td><td>489</
td><td>7868205</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HNIM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56983390090</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=Ep4E2Ud-
JyG1zKtw46Ll3oSVWt_icyU9Ccm1oFGqflQ</td><td>La atenci&#243;n fue muy amable, las
personas me explicaron todo con detalles y de hecho gracias a ellas no me cambie
porque realmente es una decepci&#243;n pagar tanto por un plan cuando me
podr&#237;a haber ofrecido el plan que costaba casi 30 mil pesos menos por los
mismos servicios durante tanto tiempo as&#237; que la verdad gracias a las dos
personas que me atendieron no me porte, hasta luego.</td>
</tr><tr>

<td>90983404018</td><td>16/06/2023</td><td>15:30:41</td><td>56301</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>16:18:01</td><td>16:43:01</td><td>01920356c83
c78c4</td><td>56983404018</td><td>SS</td><td>72229302-9</td><td>1500</
td><td>7869941</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HOO2</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56988523039</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90983950572</td><td>16/06/2023</td><td>10:54:53</td><td>53239</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:38:13</td><td>12:43:37</td><td>019003374ea
ac349</td><td>56983950572</td><td>CC</td><td>73932019-4</td><td>283</
td><td>9119733</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7NIJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>TR_PV_M_Recarga_Dificultad</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56983950572</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=vDxqwSQafB3lWA9b6O8AHTf2N3jRt4re5XdTCClSmLI</
td><td>Bueno la ni&#241;a soluciono mis dudas y a dem&#225;s me habilito altiro, me
soluciono las dudas y me resolvi&#243; el problema con el tel&#233;fono as&#237;
que por eso quede satisfecha muchas gracias y fue cordial su atenci&#243;n.</td>
</tr><tr>

<td>90983995182</td><td>16/06/2023</td><td>14:26:02</td><td>55568</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>17:24:01</td><td>17:36:57</td><td>019003374ea
afe20</td><td>56983995182</td><td>CC</td><td>73696749-9</td><td>775</
td><td>9126571</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C864B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Saldo_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56983995182</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HLXytyMEhbVbAEbtWOgD0vpx0CnXGsBBtI6YLdZ38A4</td><td>La ni&#241;a fue muy amable y
me aclaro hartas dudas que yo tenia si, muy buena la atenci&#243;n de la ni&#241;a
as&#237; que felicidades por eso.</td>
</tr><tr>

<td>90965192830</td><td>16/06/2023</td><td>11:35:20</td><td>53690</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>14:59:02</td><td>15:05:14</td><td>019003374ea
ae204</td><td>56965192830</td><td>CC</td><td>75429328-4</td><td>357</
td><td>9118032</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7V43</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56965192830</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Os79LsdL4dCam8ZmD39Jwk7FwRFMQsL-Bp2cUfRFPZg</td><td>Muy bueno, me atendieron
altiro y sali&#243; todo lo que yo necesitaba.</td>
</tr><tr>

<td>90940689186</td><td>16/06/2023</td><td>14:21:25</td><td>55548</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>20:13:26</td><td>20:24:22</td><td>01920356c83
c9f2a</td><td>56940689186</td><td>CC</td><td>75346313-5</td><td>655</
td><td>7871999</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I2A3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56940689186</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=8ahCXBlNELonu2wX-O7ShPdI6RXcTbjJimSTdnOgdzQ</td><td>No responde</td>
</tr><tr>

<td>90940481597</td><td>16/06/2023</td><td>11:16:28</td><td>53485</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:53:18</td><td>12:07:36</td><td>01920356c83
c4502</td><td>56940481597</td><td>CC</td><td>76379772-4</td><td>857</
td><td>7869284</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HBTL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_donde_estas</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56940481597</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EH0YmYYzi5ZZakwQAmo8WyDuW1VGgYJeCgehRKy_EQ0</td><td>No responde</td>
</tr><tr>

<td>90940899119</td><td>16/06/2023</td><td>15:53:42</td><td>56547</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>10:04:51</td><td>10:07:48</td><td>019003374ea
aa2a1</td><td>56940899119</td><td>CC</td><td>48201425-9</td><td>177</
td><td>9131535</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7FE8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56940899119</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90984510878</td><td>16/06/2023</td><td>14:52:53</td><td>55896</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>19:34:15</td><td>20:06:42</td><td>019003374ea
b156d</td><td>56984510878</td><td>SS</td><td>76372468-9</td><td>1946</
td><td>9120776</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8BTV</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56984510878</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=8tu6guoFJzjhmfAQlOgjYeaXc_x7yLA8SNv4P0XIOVU</td><td>No responde</td>
</tr><tr>

<td>90984618015</td><td>16/06/2023</td><td>12:11:46</td><td>54071</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:28:36</td><td>11:38:59</td><td>01920356c83
c4012</td><td>56984618015</td><td>CC</td><td>74833728-8</td><td>622</
td><td>7870874</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HAM8</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero hacer un
reclamo</td><td>3</td><td>IVR_105</td><td>56984618015</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=92i6cYCFok51Vjf6RXDjPgGFoLJxon7V4-I3i-ntmzg</td><td>No responde</td>
</tr><tr>

<td>90967338773</td><td>16/06/2023</td><td>13:51:39</td><td>55200</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>14:23:26</td><td>14:29:56</td><td>019003374ea
ada61</td><td>56967338773</td><td>SS</td><td>74579430-0</td><td>390</
td><td>9120028</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7T7G</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56967338773</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=I-
Jh5zdiejvJvVBCF4WnOlyX1oNRWN9cZOruxL64yOA</td><td>Muy satisfecho muy bien tratado y
estaba muy bien la se&#241;orita, es un amor para trabajar felicitaciones.</td>
</tr><tr>

<td>90984814706</td><td>16/06/2023</td><td>12:30:39</td><td>54275</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:02:59</td><td>15:10:58</td><td>019003374ea
ae2de</td><td>56984814706</td><td>CC</td><td>77226772-K</td><td>451</
td><td>9128303</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7VAR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Solicitud_Bolsa</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56984814706</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>2</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=vZfrYmMGa7-
cQtBqI4OtcMupW8_SIeukt-iV88NaZFk</td><td>Muy buena la atenci&#243;n.</td>
</tr><tr>

<td>90985222613</td><td>16/06/2023</td><td>15:22:43</td><td>56205</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:21:32</td><td>11:28:06</td><td>019003374ea
ab20b</td><td>56985222613</td><td>CC</td><td>75723630-3</td><td>393</
td><td>9127621</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7J96</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56985222613</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=YY4Z9gllkehwR8SxN_3tnpQsgOv-0yJ5WVX6PKzygx0</td><td>No responde</td>
</tr><tr>

<td>90998844074</td><td>16/06/2023</td><td>14:52:26</td><td>55890</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>16:36:07</td><td>17:04:06</td><td>019003374ea
af532</td><td>56998844074</td><td>SS</td><td>76505649-7</td><td>1679</
td><td>9120368</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C83T2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56998844074</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ePFVDX68J1s6O2v2wCPCuSND2fvsQwkBjwVrEzCZfMM</td><td>No responde</td>
</tr><tr>

<td>90985797757</td><td>16/06/2023</td><td>12:26:50</td><td>54265</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:58:47</td><td>12:02:55</td><td>01920356c83
c462a</td><td>56985797757</td><td>CC</td><td>71619286-5</td><td>247</
td><td>7870973</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HC6T</td><td>Plata</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56996105805</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=TNrUQgnXVFrbeh40Y0H21JAUhp-VrHqGlQp6TeCruO0</td><td>No responde</td>
</tr><tr>

<td>90971073708</td><td>16/06/2023</td><td>14:01:27</td><td>55300</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>19:24:59</td><td>19:42:54</td><td>01920356c83
c9898</td><td>56971073708</td><td>CC</td><td>70802475-9</td><td>1074</
td><td>7878545</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I0LM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56971073708</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=EtwpnZSSVK0nuq-pIOspx-Y9sMJO3VylidXX7xiufrs</td><td>No
responde</td>
</tr><tr>

<td>90968954410</td><td>16/06/2023</td><td>10:14:15</td><td>52793</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>08:23:46</td><td>08:32:10</td><td>01920356c83
c245a</td><td>56968954410</td><td>CC</td><td>77489297-4</td><td>503</
td><td>7878836</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H3P0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56968954410</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90969009415</td><td>16/06/2023</td><td>11:53:59</td><td>53888</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:58:38</td><td>12:20:07</td><td>019003374ea
ab9fc</td><td>56969009415</td><td>CC</td><td>75358133-2</td><td>1288</
td><td>9125664</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7L8B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56969009415</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=kct2Ynxxea910GdjE0RFXYcTo4ftS0dzJe-2FFbZGfo</td><td>No responde</td>
</tr><tr>

<td>90942890546</td><td>16/06/2023</td><td>14:38:02</td><td>55710</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:47:30</td><td>13:02:17</td><td>019003374ea
ac56d</td><td>56942890546</td><td>SS</td><td>76296007-9</td><td>882</
td><td>9121749</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7O3K</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56942890546</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90999690420</td><td>16/06/2023</td><td>14:40:41</td><td>55746</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:53:41</td><td>16:05:56</td><td>019003374ea
aecb4</td><td>56999690420</td><td>CC</td><td>75845221-2</td><td>669</
td><td>9120255</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C81P9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56999690420</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90986870360</td><td>16/06/2023</td><td>11:22:13</td><td>53521</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>16:41:19</td><td>16:43:25</td><td>01920356c83
c7d2a</td><td>56986870360</td><td>PP</td><td>73322270-0</td><td>125</
td><td>7873301</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HPR6</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56986870360</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6QMM3lTAXmYjNuogNl3ljx8DHlfDrSmYIxeD3AVKrrM</td><td>No responde</td>
</tr><tr>

<td>90946224042</td><td>16/06/2023</td><td>12:59:43</td><td>54633</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:02:16</td><td>12:06:15</td><td>019003374ea
abacf</td><td>56946224042</td><td>CC</td><td>48189464-6</td><td>238</
td><td>9127742</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7LET</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56946224042</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=O8bzyBqXB2TwykWTCvzGxoXpl1dOW7ryBqeumNy8SSk</td><td>Todo r&#225;pido muy amable
la persona que me atendi&#243; ya tengo mi chip y todo esta ok.</td>
</tr><tr>

<td>90946561204</td><td>16/06/2023</td><td>14:12:51</td><td>55439</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:29:12</td><td>13:45:51</td><td>019003374ea
ace74</td><td>56946561204</td><td>SS</td><td>46063039-8</td><td>998</
td><td>9130056</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7Q9M</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56946561204</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=p2DC_chgclVZQiOYzRCp6sXTD7UO8tDhtXug6xGFxS8</td><td>No responde</td>
</tr><tr>

<td>90972923712</td><td>16/06/2023</td><td>15:13:44</td><td>56096</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>16:40:05</td><td>16:46:34</td><td>01920356c83
c7cf7</td><td>56972923712</td><td>SS</td><td>72302723-3</td><td>388</
td><td>7868308</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HPPJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56972923712</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90973794813</td><td>16/06/2023</td><td>12:58:56</td><td>54625</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>19:04:00</td><td>19:07:31</td><td>01920356c83
c9581</td><td>56973794813</td><td>CC</td><td>47840558-8</td><td>177</
td><td>7875267</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HVT1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56973794813</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OuxksNkp3GACcuw_1QDi-oVVYx2D2ghZu8glqdnfKrc</td><td>No responde</td>
</tr><tr>

<td>90973198435</td><td>16/06/2023</td><td>16:09:53</td><td>56686</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>14:57:40</td><td>15:07:09</td><td>01920356c83
c69b9</td><td>56973198435</td><td>CC</td><td>48040744-K</td><td>523</
td><td>7876379</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HL01</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56973198435</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90988639655</td><td>16/06/2023</td><td>14:26:02</td><td>55567</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>09:03:40</td><td>09:10:55</td><td>01920356c83
c2723</td><td>56988639655</td><td>CC</td><td>77036587-2</td><td>434</
td><td>7877214</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H4F8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56988639655</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=kfI-
4nGefhkID1LlNCV7nxoYbML0G7Pa-_0yZiXOceo</td><td>&#193;gil y r&#225;pido.</td>
</tr><tr>

<td>90949177460</td><td>16/06/2023</td><td>15:13:24</td><td>56092</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>21:10:30</td><td>21:23:38</td><td>019003374ea
b2227</td><td>56949177460</td><td>SS</td><td>41772383-8</td><td>688</
td><td>9124961</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8F3E</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56949177460</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</
td><td>No responde</td>
</tr><tr>

<td>90989985231</td><td>16/06/2023</td><td>10:34:25</td><td>53004</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>09:53:27</td><td>10:05:41</td><td>01920356c83
c2e22</td><td>56989985231</td><td>CC</td><td>74574595-4</td><td>734</
td><td>7877280</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H674</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56956713680</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=iIy6r3bHDAFVjyu1hlX4-
nzoLPx8Ck0Vv924c8cnrbg</td><td>Hola buenos d&#237;as mira la ni&#241;a que me
atendi&#243; ayer un amor, un amor as&#237; que puros 7, 7, 8, 9 y 10 se paso se
paso fant&#225;stico.</td>
</tr><tr>

<td>90952159004</td><td>16/06/2023</td><td>13:18:14</td><td>54829</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:40:50</td><td>15:47:54</td><td>019003374ea
aea2a</td><td>56952159004</td><td>CC</td><td>75149307-K</td><td>423</
td><td>9124307</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8150</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56952159004</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=mlCsSVo-ruw4Rwm1Jbz10NOPyUjzFCl67v-7jwd-fyE</td><td>No responde</td>
</tr><tr>

<td>90952280458</td><td>16/06/2023</td><td>14:26:59</td><td>55578</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>19:35:13</td><td>19:45:57</td><td>019003374ea
b1594</td><td>56952280458</td><td>CC</td><td>75122407-9</td><td>643</
td><td>9128967</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8BV6</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56952280458</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XQ5R0Jl7ffkR0WVqa2ROR0alA3NzdQJmNua5dmInjbQ</td><td>Muy amable la ni&#241;a, muy
clara y satisfizo todas mis dudas, muchas gracias.</td>
</tr><tr>

<td>90950805562</td><td>16/06/2023</td><td>12:04:25</td><td>53983</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:10:15</td><td>13:51:11</td><td>01920356c83
c54cf</td><td>56950805562</td><td>SS</td><td>74859711-5</td><td>2455</
td><td>7871165</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HFRT</
td><td>Diamante</td><td>563473</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56950805562</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=b_uB3HqR-FP-Utqd-GEx6Xq9KWiY7TTSmjwvadUGAOA</td><td>Fue amable y diligente me
pudo resolver mi problema, gracias a eso tengo mi tel&#233;fono muy amable la
se&#241;orita de ayer.</td>
</tr><tr>

<td>90974305290</td><td>16/06/2023</td><td>11:09:35</td><td>53395</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:21:48</td><td>13:38:16</td><td>01920356c83
c573d</td><td>56974305290</td><td>CC</td><td>48500276-6</td><td>988</
td><td>7872845</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HGEC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56974305290</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>5</td><td>&nbsp;</td><td>&nbsp;</
td><td>No responde</td>
</tr><tr>

<td>90974316057</td><td>16/06/2023</td><td>14:52:44</td><td>55895</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:51:50</td><td>16:31:00</td><td>01920356c83
c73c0</td><td>56974316057</td><td>SS</td><td>76505649-7</td><td>2349</
td><td>7878157</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HNG3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56974316057</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9PFKpqd2_oFNXEFJ1CXFsHADEV44nBiFeojA2rg9P9U</td><td>Fue un ejecutivo muy amable y
resolvi&#243; todos mis problemas as&#237; que un 7 para &#233;l mas que un 5.</td>
</tr><tr>

<td>90988946422</td><td>16/06/2023</td><td>16:07:47</td><td>56663</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:14:57</td><td>12:17:35</td><td>01920356c83
c498f</td><td>56988946422</td><td>CC</td><td>75429328-4</td><td>157</
td><td>7877626</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HD21</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56988946422</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=54CPTxHMFacdhUNGVLBf1XKpir36cZ0AZeqwWxUgPN8</td><td>No responde</td>
</tr><tr>

<td>90988984272</td><td>16/06/2023</td><td>10:38:05</td><td>53056</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>19:44:54</td><td>19:59:17</td><td>019003374ea
b173b</td><td>56988984272</td><td>CC</td><td>74871643-2</td><td>863</
td><td>9126872</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8CCC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56988984272</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90975818547</td><td>16/06/2023</td><td>16:08:12</td><td>56665</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>18:51:27</td><td>19:08:45</td><td>019003374ea
b0e19</td><td>56975818547</td><td>CC</td><td>40444278-3</td><td>1037</
td><td>9126766</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8A3I</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56975818547</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=hall8afUy3QLA2saZaWd-1cBHh9taGTgUZMct58uoAE</td><td>Todo bien las personas bien
amables, todo eso as&#237; que ni un problema.</td>
</tr><tr>

<td>90954095162</td><td>16/06/2023</td><td>12:50:54</td><td>54526</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>14:29:46</td><td>14:38:49</td><td>019003374ea
adbc2</td><td>56954095162</td><td>CC</td><td>70568286-0</td><td>542</
td><td>9122057</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7TIC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56954095162</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90953916657</td><td>16/06/2023</td><td>13:38:13</td><td>55073</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>16:27:00</td><td>16:37:23</td><td>01920356c83
c7a82</td><td>56953916657</td><td>CC</td><td>72640098-9</td><td>621</
td><td>7868282</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HP60</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56953916657</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90953272021</td><td>16/06/2023</td><td>10:14:30</td><td>52796</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:41:42</td><td>13:01:58</td><td>01920356c83
c4f20</td><td>56953272021</td><td>CC</td><td>72269753-7</td><td>1215</
td><td>7879344</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HEEE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56953272021</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90953427475</td><td>16/06/2023</td><td>11:27:35</td><td>53588</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:49:12</td><td>14:05:47</td><td>01920356c83
c5cb6</td><td>56953427475</td><td>CC</td><td>75845221-2</td><td>952</
td><td>7871252</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HHOQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56953427475</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=fApqHwhS8K5N2Ut2lCDbH1VUVhIf37bt0u11JxVKr7E</td><td>No
responde</td>
</tr><tr>

<td>90976454214</td><td>16/06/2023</td><td>12:36:34</td><td>54348</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>09:57:15</td><td>10:19:13</td><td>01920356c83
c2ec1</td><td>56976454214</td><td>CC</td><td>74579430-0</td><td>1187</
td><td>7870671</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H6C2</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56976454214</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Tl_JRPe3IHKntADWvpOZDcJvTuzCi3oGiYzg0IVLzsc</td><td>Bastante agradable la
se&#241;orita que me atendi&#243; as&#237; que muchas grcaias por la atenci&#243;n
del cliente, de hecho la atenci&#243;n de la se&#241;orita hacia el cliente, eso
todo muy bien.</td>
</tr><tr>

<td>90976249184</td><td>16/06/2023</td><td>14:34:01</td><td>55664</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>18:44:05</td><td>18:59:16</td><td>019003374ea
b0cc9</td><td>56976249184</td><td>SS</td><td>74928901-5</td><td>910</
td><td>9124751</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C89P4</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56976249184</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=F5-NkjRSTetfvNsc-
ERdgqykQh9QBnV6oZD0DSsJouM</td><td>No solucionaron mi problema.</td>
</tr><tr>

<td>90976424557</td><td>16/06/2023</td><td>14:40:42</td><td>55745</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>12:12:15</td><td>12:24:00</td><td>019003374ea
abd1f</td><td>56976424557</td><td>CC</td><td>72794165-7</td><td>666</
td><td>9123687</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7M1C</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56976424557</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=L1T5_Gznv4nA79pyloPwRflECHNTtj5Smc0fnxuHOS0</td><td>No
responde</td>
</tr><tr>

<td>90976430940</td><td>16/06/2023</td><td>13:00:11</td><td>54639</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:38:25</td><td>11:46:04</td><td>01920356c83
c4220</td><td>56976430940</td><td>CC</td><td>48040744-K</td><td>456</
td><td>7869252</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HB6L</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56976430940</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=dCZyeDd2u1LHyBKMN6YtUXZz8jbN55X0YTgv5QhhztM</td><td>No responde</td>
</tr><tr>

<td>90976004690</td><td>16/06/2023</td><td>15:10:35</td><td>56057</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>17:50:02</td><td>18:10:12</td><td>01920356c83
c8972</td><td>56976004690</td><td>SS</td><td>73589013-1</td><td>1149</
td><td>7880029</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HST3</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>Y si cabe la posibilidad de bajar el peso de mi
plan</td><td>3</td><td>IVR_105</td><td>56976004690</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90976073295</td><td>16/06/2023</td><td>10:22:39</td><td>52894</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>16:19:02</td><td>16:44:02</td><td>01920356c83
c78f3</td><td>56976073295</td><td>CC</td><td>75095168-6</td><td>1499</
td><td>7873263</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HOPH</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56976073295</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976095935</td><td>16/06/2023</td><td>12:30:33</td><td>54273</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:56:45</td><td>16:00:11</td><td>019003374ea
aed50</td><td>56976095935</td><td>CC</td><td>70004407-6</td><td>126</
td><td>9132529</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C81U5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_H_Entel_Hogar_Consulta_Factibilidad</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56976095935</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=De-7U4q7N15v5cUBG-
GQWHODiUY49ic0LnP8I9UFM0k</td><td>No responde</td>
</tr><tr>

<td>90991630206</td><td>16/06/2023</td><td>10:34:44</td><td>53011</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:04:27</td><td>11:05:40</td><td>019003374ea
aae56</td><td>56991630206</td><td>SS</td><td>47843138-4</td><td>72</
td><td>9119441</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7IBK</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56991630206</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Z5_h6YiZaMgB9DN03jZFQUWg7TO_mKZWSOD2frqe_Xk</td><td>Nadie respondi&#243; mi
llamado, de hecho voy a tener que ir ahora de manera presencial a solucionar el
problema.</td>
</tr><tr>

<td>90991352663</td><td>16/06/2023</td><td>12:53:19</td><td>54554</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>14:42:34</td><td>14:54:13</td><td>01920356c83
c66c5</td><td>56991352663</td><td>CC</td><td>75432810-K</td><td>698</
td><td>7876340</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HK8F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56991352663</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90991302562</td><td>16/06/2023</td><td>12:26:30</td><td>54262</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>15:22:05</td><td>15:28:04</td><td>019003374ea
ae663</td><td>56991302562</td><td>SS</td><td>40952642-k</td><td>358</
td><td>9120186</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C806S</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56991302562</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>3</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90991494786</td><td>16/06/2023</td><td>14:49:21</td><td>55853</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>14:47:45</td><td>15:01:59</td><td>01920356c83
c67c7</td><td>56991494786</td><td>SS</td><td>73641563-1</td><td>753</
td><td>7871400</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HKGG</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56991494786</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956266239</td><td>16/06/2023</td><td>10:43:51</td><td>53133</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>13:48:05</td><td>14:10:50</td><td>019003374ea
ad2c7</td><td>56956266239</td><td>PP</td><td>72934139-8</td><td>1303</
td><td>9119937</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7RBM</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>Saldo_Dificultades</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56956266239</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_cRiHYxVExpaqdasUlD27-8KmXNpK0uyqiYgI7-8k7E</td><td>No responde</td>
</tr><tr>

<td>90954776254</td><td>16/06/2023</td><td>16:12:41</td><td>56721</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>08:45:05</td><td>08:48:46</td><td>01920356c83
c25a5</td><td>56954776254</td><td>CC</td><td>71269786-5</td><td>220</
td><td>7873895</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H43B</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56954776254</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=yccGi5QMolGn4qgpW52ZAQ0hlQaXlPhzC05swD3q190</td><td>Muy mala porque no solucionan
nada, no ayudan al cliente nada nada nada.</td>
</tr><tr>

<td>90992056663</td><td>16/06/2023</td><td>10:30:23</td><td>52995</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:00:50</td><td>11:07:27</td><td>01920356c83
c3a71</td><td>56992056663</td><td>CC</td><td>70053455-3</td><td>396</
td><td>7867437</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H99D</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56992056663</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=89i64PI4h2-
FTihhCdmrJ5c8e-oxVHGAAsgCkzlOhBQ</td><td>Me dejaron esperando en l&#237;nea como
una hora y no me solucionaron la consulta que yo les hice.</td>
</tr><tr>

<td>90992106398</td><td>16/06/2023</td><td>15:11:37</td><td>56070</
td><td>Call Center
M&#243;vil</td><td>15/06/2023</td><td>11:38:11</td><td>11:52:22</td><td>019003374ea
ab590</td><td>56992106398</td><td>CC</td><td>16678026-8</td><td>835</
td><td>9127661</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7K57</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Hola buenos d??as llamo porque me
subi?? la tarifa otra vez otra vez porque hace dos meses atr??s tambi??n le ha
subido</td><td>3</td><td>IVR_105</td><td>56992106398</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=bxv3dbGeEr6yFfgm_0RNp7Kh_1R3-ZfmHtfReQ6n-IY</td><td>Satisfecho porque me
rebajaron la tarifa que me estaban cobrando de m&#225;s por unos juegos y me lo
bloquearon y llegue a la tarifa real pero fue la consulta m&#237;a por que no tengo
internet donde vivo yo y le pregunte acaso contratando mas gigas deb&#237;a mejorar
el internet y ella me dijo que si no hab&#237;a ning&#250;n problema entonces
cambie de plan a uno de 11 mil 9 y tanto lo cual llegue a mi casa anoche y hoy
d&#237;a en la ma&#241;ana es lo mismo el mismo problema y hoy d&#237;a en la
ma&#241;ana me llamaron tambi&#233;n de Entel y me miraron no se que pagina y
efectivamente...</td>
</tr><tr>

<td>90977057604</td><td>17/06/2023</td><td>13:48:51</td><td>58586</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>11:14:54</td><td>11:43:40</td><td>01900358595
408da</td><td>56977057604</td><td>CC</td><td>71619286-5</td><td>1702</
td><td>9137399</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00066B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56977057604</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976597049</td><td>17/06/2023</td><td>15:58:30</td><td>60037</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>22:24:00</td><td>22:30:35</td><td>01900358595
470c3</td><td>56976597049</td><td>PP</td><td>75096864-3</td><td>394</
td><td>9148496</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00104D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>Recarga_Dificultad_Compra</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56976597049</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90991419162</td><td>17/06/2023</td><td>15:09:11</td><td>59474</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>12:31:47</td><td>12:52:44</td><td>01920356c83
cd7d9</td><td>56991419162</td><td>CC</td><td>71226092-0</td><td>1244</
td><td>7885597</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IGEO</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56991419162</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=QADR85aV2fzMLVOgqJifC6LizuJM_-A5VDABvW-bcJM</td><td>Son
mal&#237;simos, no dan soluci&#243;n de nada, es p&#233;simo Entel.</td>
</tr><tr>

<td>90991322765</td><td>17/06/2023</td><td>16:06:21</td><td>60130</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>20:11:56</td><td>20:48:18</td><td>01900358595
46660</td><td>56991322765</td><td>CC</td><td>77446762-9</td><td>2181</
td><td>9148401</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000THF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56991322765</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0OwdTjhOZIhEWYKaAmN9x-EtY81E5mmrIl-6jhJds3w</td><td>No responde</td>
</tr><tr>

<td>90991535588</td><td>17/06/2023</td><td>13:23:35</td><td>58312</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>13:19:25</td><td>13:25:43</td><td>01900358595
42215</td><td>56991535588</td><td>CC</td><td>75908187-0</td><td>377</
td><td>9135892</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000CG0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56991535588</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=gwfn36Xyaywdvgkb8_UQ1GUqhzcQdq2YO_YTLei_g7Y</td><td>Buen&#237;simo
buen&#237;simo.</td>
</tr><tr>

<td>90991581470</td><td>17/06/2023</td><td>13:57:09</td><td>58693</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>13:01:02</td><td>13:05:23</td><td>01900358595
41eae</td><td>56991581470</td><td>CC</td><td>75704634-2</td><td>260</
td><td>9147338</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000BKP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56991581470</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=x4CJhfGAtKArFqIiA9EAjj08k7IoIwoUr5Nn5ZH03k0</td><td>Porque la ejecutiva fue muy
gentil, resolvi&#243; mis dudas y mi problema.</td>
</tr><tr>

<td>90976164856</td><td>17/06/2023</td><td>13:03:29</td><td>58058</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>14:03:05</td><td>14:09:17</td><td>01920356c83
ce698</td><td>56976164856</td><td>SS</td><td>72520291-1</td><td>371</
td><td>7890305</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IK4E</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56976164856</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>2</
td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976193314</td><td>17/06/2023</td><td>15:39:05</td><td>59802</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>14:22:12</td><td>14:30:35</td><td>01920356c83
ce9b4</td><td>56976193314</td><td>CC</td><td>72520291-1</td><td>502</
td><td>7882754</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IKT7</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56976193314</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90976439476</td><td>17/06/2023</td><td>14:18:54</td><td>58923</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:49:51</td><td>18:56:32</td><td>01920356c83
d14aa</td><td>56976439476</td><td>&nbsp;</td><td>47930332-0</td><td>400</
td><td>7884891</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IVK4</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56976439476</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90952964693</td><td>17/06/2023</td><td>18:26:59</td><td>61745</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>13:04:10</td><td>13:35:50</td><td>01900358595
41f50</td><td>56952964693</td><td>CC</td><td>43643344-1</td><td>1899</
td><td>9147347</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000BPR</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56952964693</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qSSfES--iGUQHBp4Ck8KJVoEgpn3PXj6jH_L3ffOhrM</td><td>Me solucionaron el tema,
gracias.</td>
</tr><tr>

<td>90953806619</td><td>17/06/2023</td><td>12:26:09</td><td>57658</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>13:35:26</td><td>13:42:18</td><td>01900358595
424e2</td><td>56953806619</td><td>CC</td><td>61862749-7</td><td>411</
td><td>9139664</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000D6D</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56953806619</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_TSekfrlXdqHz03SQSoNlH52F9T3_oM_C6trCiOGc2M</td><td>Quer&#237;a pedir otro plan y
no pude, as&#237; que por eso no estoy satisfecha.</td>
</tr><tr>

<td>90975408971</td><td>17/06/2023</td><td>12:50:30</td><td>57931</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>16:35:38</td><td>16:43:51</td><td>01900358595
44818</td><td>56975408971</td><td>CC</td><td>74323388-3</td><td>492</
td><td>9138330</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000LVD</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>tengo pechinas se??al y
necesito que me lo arreglen yo pago
plan</td><td>3</td><td>IVR_105</td><td>56975408971</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>2</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=gI4qVp_6hmjIRtwvOYTWzbQ1L23njpWwM8-TmSQ1BTo</td><td>Bueno le doy las gracias
tambi&#233;n a la chica que me atendi&#243; porque se dio el tiempo de ver mi
tel&#233;fono pero no qued&#243; 100% bien, no le llega bien la se&#241;al y yo
pago plan po, entonces por eso estoy disconforme con Entel porque no puedo hacer
casi nada con mi tel&#233;fono, eso es muchas gracias.</td>
</tr><tr>

<td>90990830184</td><td>17/06/2023</td><td>16:35:15</td><td>60447</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>12:11:57</td><td>12:17:07</td><td>01920356c83
cd43b</td><td>56990830184</td><td>SS</td><td>70936030-2</td><td>309</
td><td>7887102</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IFHR</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56990830184</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=u85ryYtSd4VXKc4ZkL4pr9Ji7AADGq5x_LEsW-8tha8</td><td>No responde</td>
</tr><tr>

<td>90975728845</td><td>17/06/2023</td><td>15:32:56</td><td>59765</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>10:09:34</td><td>10:16:32</td><td>01900358595
3fd90</td><td>56975728845</td><td>CC</td><td>62948901-0</td><td>417</
td><td>9139150</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0003C3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56975728845</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=yhQDv5YRGgmI3wKyp4ReLmrN_8O5gjjt6wa2oCZbzeQ</td><td>No solucion&#243; mi
problema.</td>
</tr><tr>

<td>90974781419</td><td>17/06/2023</td><td>11:10:52</td><td>56841</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>14:51:04</td><td>14:56:51</td><td>01920356c83
cee5e</td><td>56974781419</td><td>CC</td><td>44563814-5</td><td>346</
td><td>7887454</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IM2H</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Entel_Hogar_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56974781419</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=D3v8AKP-QLdQxDX1NTQxN3gGcJEZRGuNF41GgbAq-SQ</td><td>Muy eficiente, muy
eficiente.</td>
</tr><tr>

<td>90974418474</td><td>17/06/2023</td><td>18:26:44</td><td>61743</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>11:29:57</td><td>11:38:13</td><td>01920356c83
ccc54</td><td>56974418474</td><td>CC</td><td>71021007-1</td><td>495</
td><td>7889945</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IDIN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56974418474</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LdTUu3lefAevyO9tJorfta5I1Fdiq9wD4bXMfeFh8zo</td><td>Muy eficaz, atento y me pudo
solucionar el problema.</td>
</tr><tr>

<td>90974302274</td><td>17/06/2023</td><td>14:00:24</td><td>58734</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>14:57:58</td><td>15:06:18</td><td>01920356c83
cef77</td><td>56974302274</td><td>SS</td><td>73641563-1</td><td>499</
td><td>7887469</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IMBA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56974302274</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90975300224</td><td>17/06/2023</td><td>16:57:45</td><td>60719</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>14:58:44</td><td>15:04:11</td><td>01920356c83
cef97</td><td>56975300224</td><td>CC</td><td>73322270-0</td><td>286</
td><td>7890434</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IMCA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56975300224</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90989747377</td><td>17/06/2023</td><td>14:17:33</td><td>58906</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:21:07</td><td>18:38:24</td><td>01900358595
45872</td><td>56989747377</td><td>CC</td><td>42381010-6</td><td>1036</
td><td>9144393</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000Q21</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56989747377</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=quakfgm0y9__hDJ4_aozZb3p_vCLboM-QfdMMiD0BRw</td><td>No responde</td>
</tr><tr>

<td>90989529735</td><td>17/06/2023</td><td>17:58:16</td><td>61398</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>10:45:45</td><td>11:01:26</td><td>01900358595
40393</td><td>56989529735</td><td>CC</td><td>46083945-9</td><td>940</
td><td>9141141</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0004S5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56989529735</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90973918295</td><td>17/06/2023</td><td>16:09:00</td><td>60163</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>09:11:06</td><td>09:48:40</td><td>01900358595
3f558</td><td>56973918295</td><td>CC</td><td>61293165-8</td><td>2176</
td><td>9139027</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0001AM</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56973918295</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=h7ZYOc7-
gX7TWouciWXZ4zYtsI30KPflM1HR4qKDDlk</td><td>No solucionaron el problema la primera
vez que llam&#233; hice un reclamo sobre el reclamo que ya hab&#237;a hecho
anteriormente y 15 minutos despu&#233;s me llam&#243; el ejecutivo que me hizo
hacer lo que ya me hab&#237;a hecho hacer.</td>
</tr><tr>

<td>90988303900</td><td>17/06/2023</td><td>17:51:55</td><td>61323</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>23:23:13</td><td>23:36:33</td><td>01900358595
4733a</td><td>56988303900</td><td>CC</td><td>41453069-9</td><td>798</
td><td>9136941</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0010O3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56988303900</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90988272881</td><td>17/06/2023</td><td>15:13:24</td><td>59523</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>19:34:19</td><td>19:37:02</td><td>01920356c83
d19d3</td><td>56988272881</td><td>CC</td><td>72958411-8</td><td>163</
td><td>7883365</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00J0TC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56988272881</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=N3PxDDKPFgw_4qFXSkbS2bEfUnLJaYji5CVqMnGimew</td><td>No responde</td>
</tr><tr>

<td>90945566376</td><td>17/06/2023</td><td>15:32:41</td><td>59760</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>11:15:30</td><td>11:46:26</td><td>01920356c83
cc9c4</td><td>56945566376</td><td>SS</td><td>72994349-5</td><td>1855</
td><td>7889922</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ICU7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56945566376</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AR5LzzFgduDLCojDHztZSZbuqg4gSatwnuQScmb3WaA</td><td>No responde</td>
</tr><tr>

<td>90987247800</td><td>17/06/2023</td><td>15:27:27</td><td>59696</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>09:02:25</td><td>09:07:14</td><td>01900358595
3f44d</td><td>56987247800</td><td>CC</td><td>75670746-9</td><td>288</
td><td>9146742</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00012C</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56987247800</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BQA9jw5pVdCH0oSCpXdkapy0NwPU4Ut2m5iR5dKgXhY</td><td>F&#225;cil, r&#225;pido.</td>
</tr><tr>

<td>90999368399</td><td>17/06/2023</td><td>15:14:34</td><td>59536</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>17:45:13</td><td>17:59:06</td><td>01900358595
45317</td><td>56999368399</td><td>CC</td><td>73226311-K</td><td>832</
td><td>9142355</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000ON8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56999368399</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
7vmoY7r59cRnym-s4CoqDRH1fUMfyY7pNflgGHUHcQ</td><td>Disposici&#243;n de la
ejecutiva.</td>
</tr><tr>

<td>90987278516</td><td>17/06/2023</td><td>16:04:15</td><td>60104</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>10:56:58</td><td>11:07:03</td><td>01920356c83
cc6be</td><td>56987278516</td><td>CC</td><td>74574595-4</td><td>567</
td><td>7883842</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IC64</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>cita cambiar reclamo
reclamo</td><td>3</td><td>IVR_105</td><td>56987278516</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Pd5Yy9mLlUQXDL7pc3C9uE_uuc_Tu1k_zcl3Lrfmsa8</td><td>Horrible, sin tel&#233;fono
m&#225;s de 24 horas, nadie daba una soluci&#243;n nadie, nadie y siempre siempre
he sido Entel, qu&#233; manera de castigar a un viejo de la tercera edad, qu&#233;
manera.</td>
</tr><tr>

<td>90987326244</td><td>17/06/2023</td><td>12:11:16</td><td>57503</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>12:30:43</td><td>12:50:27</td><td>01900358595
418d1</td><td>56987326244</td><td>CC</td><td>72440347-6</td><td>1170</
td><td>9147241</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000A5T</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56987326244</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=CLOoVWH-Oc2Ypmp5oemyJjqpmWm_3CMHSFfzTTibHrA</td><td>Muy buena, ya chao.</td>
</tr><tr>

<td>90942633684</td><td>17/06/2023</td><td>14:06:14</td><td>58768</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>15:18:07</td><td>15:33:14</td><td>01920356c83
cf3af</td><td>56942633684</td><td>SS</td><td>74772140-8</td><td>906</
td><td>7890500</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00INCT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56942633684</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=aWaHlhaBlRvpJWVtkiNknoz--_Sl98e4adjxOF9SEYM</td><td>S&#237; porque a pesar de que
la soluci&#243;n la dieron solamente por esa boleta, por esta vez, logr&#233; salir
del paso as&#237; que gracias por eso y espero que haya un descuento para los
pr&#243;ximos meses, muchas gracias.</td>
</tr><tr>
<td>90944103484</td><td>17/06/2023</td><td>14:38:44</td><td>59167</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>10:45:54</td><td>10:48:35</td><td>01900358595
4039b</td><td>56944103484</td><td>CC</td><td>72994349-5</td><td>160</
td><td>9139241</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0004SD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56944103484</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90969150487</td><td>17/06/2023</td><td>14:28:41</td><td>59043</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>13:34:48</td><td>13:49:03</td><td>01900358595
424be</td><td>56969150487</td><td>CC</td><td>46083945-9</td><td>854</
td><td>9134022</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000D59</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56969150487</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>1</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mtVTDtVxwR31SJ2BFIF5XOq_QfUwCm7ZhOHSdw9VwuI</td><td>No responde</td>
</tr><tr>

<td>90998965954</td><td>17/06/2023</td><td>13:17:05</td><td>58228</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>17:28:02</td><td>17:31:46</td><td>01920356c83
d0a00</td><td>56998965954</td><td>CC</td><td>73005271-5</td><td>223</
td><td>7886281</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ISUU</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56993189267</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=c9s9Ifb7tV5sYnHTAAqknEIctfeVCpA3t7sc7G83vuY</td><td>Nos cortaron el
tel&#233;fono, el caballero como que se enoj&#243; y nos cort&#243; el
tel&#233;fono, yo pens&#233; que me iba a devolver el llamado y no me lo
devolvi&#243;.</td>
</tr><tr>

<td>90967270542</td><td>17/06/2023</td><td>13:48:27</td><td>58583</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>15:59:15</td><td>16:16:38</td><td>01920356c83
cfd0e</td><td>56967270542</td><td>SS</td><td>75181270-1</td><td>976</
td><td>7886097</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IPNG</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Buzon_Voz_Consulta_Numero</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56967270542</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=_IiXBhm-
eI9s0W01AzvOa2hi3eLqhgY48zO80G03UJA</td><td>Lo que pasa es que la ni&#241;a fue muy
amable muy gentil, pero qued&#243; de llamarme el d&#237;a lunes para dar respuesta
a mi requerimiento, as&#237; que una vez que ella me comente el d&#237;a lunes voy
a poder dar una mejor opini&#243;n al respecto si realmente se solucion&#243; mi
problema, ya que es principalmente porque yo contrat&#233; 4 l&#237;neas y me
llegaron 3 chips, entonces tengo una pendiente para que la para que hagan la
portabilidad, eso ser&#237;a muchas gracias.</td>
</tr><tr>

<td>90967964591</td><td>17/06/2023</td><td>11:31:04</td><td>57089</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>17:17:42</td><td>17:26:40</td><td>01900358595
44ec9</td><td>56967964591</td><td>CC</td><td>73633531-K</td><td>537</
td><td>9146171</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000NKR</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56967964591</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7TrJ14U35FRaQFXImUyaPjk7epWw51hDcLwA0v_SF0k</td><td>Muy buen servicio.</td>
</tr><tr>

<td>90942506919</td><td>17/06/2023</td><td>13:45:01</td><td>58541</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:42:31</td><td>18:50:59</td><td>01920356c83
d13bf</td><td>56942506919</td><td>CC</td><td>76178484-6</td><td>493</
td><td>7889398</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IVCP</td><td>Plata</
td><td>563452</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56989332744</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=ttjNrvo2WLW3M0aE8q0S6daW0Z7nFZULQ-Yt5cN-oas</td><td>No
responde</td>
</tr><tr>

<td>90942538276</td><td>17/06/2023</td><td>16:51:35</td><td>60645</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:59:53</td><td>19:08:24</td><td>01920356c83
d15df</td><td>56942538276</td><td>CC</td><td>75095168-6</td><td>510</
td><td>7892425</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IVTP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56942538276</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>4</td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2zIpRsRbO6j3wl3p6ReWxs1ir9MIyxX5OHPNAd-NtO0</td><td>Solo porque la ni&#241;a me
dio nuevamente la se&#241;al de mi tel&#233;fono pero estoy muy disconforme porque
no s&#233; por qu&#233; me dieron de baja mi n&#250;mero y mi tel&#233;fono,
gracias.</td>
</tr><tr>

<td>90984467888</td><td>17/06/2023</td><td>11:17:51</td><td>56925</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>15:04:45</td><td>15:15:03</td><td>01900358595
4349b</td><td>56984467888</td><td>CC</td><td>70985904-8</td><td>459</
td><td>9139923</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000H3O</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56984467888</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-
Pv4kDBd1hQTrXX9hO-mxoFk0WMlOLHH5_1FZuQAOZI</td><td>Me fue muy mal porque hice una
portabilidad y el chip no me lleg&#243; a la casa, no me ha llegado a la casa
porque el delivery no lleg&#243; a la casa porque no llegan a distancias muy lejos
as&#237; que me fue muy mal, todo mal.</td>
</tr><tr>

<td>90966840321</td><td>17/06/2023</td><td>13:17:26</td><td>58233</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>15:15:30</td><td>15:20:59</td><td>01900358595
4373c</td><td>56966840321</td><td>CC</td><td>75175307-1</td><td>215</
td><td>9145823</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000HOO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56966840321</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>3</td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90942072284</td><td>17/06/2023</td><td>12:49:06</td><td>57910</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:38:23</td><td>18:44:00</td><td>01920356c83
d1349</td><td>56942072284</td><td>CC</td><td>74991822-5</td><td>268</
td><td>7881775</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IV93</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56942072284</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=jIHZXU8rneYnahT2EsjyyxNtDhaxoWtZaHHfnY-ECT0</
td><td>Mala, porque me env&#237;a un n&#250;mero de otra compa&#241;&#237;a de Ente
y ya van 4 d&#237;as y todav&#237;a no dan la l&#237;nea, estamos sin tel&#233;fono
a mi madre la tengo sin tel&#233;fono, 4 d&#237;as y no han dado la
l&#237;nea.</td>
</tr><tr>

<td>90942140575</td><td>17/06/2023</td><td>11:14:09</td><td>56880</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>14:01:55</td><td>14:15:37</td><td>01900358595
4295e</td><td>56942140575</td><td>SS</td><td>77080097-8</td><td>758</
td><td>9137894</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000E9U</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_BAM_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56942140575</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>
<td>90998305294</td><td>17/06/2023</td><td>13:40:07</td><td>58477</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>15:50:24</td><td>15:59:49</td><td>01920356c83
cfb9f</td><td>56998305294</td><td>CC</td><td>61862749-7</td><td>506</
td><td>7892085</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IPC1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56998305294</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=LLg-7rCv2c6b8zX4MPHuLIlM4YJfP3JWE4zkV6CpPJ8</
td><td>P&#233;sima, porque estaba hablando con el ejecutivo y me cort&#243;.</td>
</tr><tr>

<td>90998662498</td><td>17/06/2023</td><td>11:56:02</td><td>57341</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>08:55:29</td><td>09:19:32</td><td>01920356c83
cb602</td><td>56998662498</td><td>CC</td><td>74252245-8</td><td>1442</
td><td>7891148</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I80C</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56998662498</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90941458497</td><td>17/06/2023</td><td>12:29:08</td><td>57697</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>16:45:12</td><td>17:05:20</td><td>01900358595
449ae</td><td>56941458497</td><td>PP</td><td>70369417-9</td><td>944</
td><td>9146080</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000MC2</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>Reclamo_Solicitud</
td><td>reclamo</td><td>3</td><td>IVR_105</td><td>56941458497</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90966279944</td><td>17/06/2023</td><td>11:56:22</td><td>57346</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>14:57:53</td><td>15:08:52</td><td>01900358595
4334b</td><td>56966279944</td><td>CC</td><td>70408952-K</td><td>627</
td><td>9147659</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000GP8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56966279944</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SovZpddrg5w745gKXicHUj9EUtrtYiT-FUy53s7q5Og</td><td>No responde</td>
</tr><tr>

<td>90966671229</td><td>17/06/2023</td><td>17:59:35</td><td>61415</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>17:15:35</td><td>17:17:57</td><td>01900358595
44e78</td><td>56966671229</td><td>CC</td><td>72958411-8</td><td>141</
td><td>9148066</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000NIB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56966671229</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=2N0c-1Hc-
PHAz7fSs5NRJ6Wh6WndLLM5Vmnz80qpTLI</td><td>No responde</td>
</tr><tr>

<td>90997951811</td><td>17/06/2023</td><td>15:13:59</td><td>59531</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>12:56:07</td><td>13:10:18</td><td>01920356c83
cdc23</td><td>56997951811</td><td>CC</td><td>40952642-k</td><td>850</
td><td>7891682</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IHH1</
td><td>Diamante</td><td>563457</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_M_Entel_Movil_Contratacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56997951811</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90997891461</td><td>17/06/2023</td><td>15:10:56</td><td>59491</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>12:45:02</td><td>13:04:00</td><td>01900358595
41b92</td><td>56997891461</td><td>CC</td><td>74833728-8</td><td>1100</
td><td>9135795</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000ARU</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td>Hola hijo un reclamo y me dieron el
c??digo 13043 144
513</td><td>3</td><td>IVR_105</td><td>56997891461</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>4</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90984161621</td><td>17/06/2023</td><td>11:41:45</td><td>57189</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:40:15</td><td>18:46:16</td><td>01900358595
45afe</td><td>56984161621</td><td>CC</td><td>76258516-2</td><td>361</
td><td>9138616</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000QMD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56984161621</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90997811610</td><td>17/06/2023</td><td>18:25:58</td><td>61734</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>16:31:58</td><td>16:44:13</td><td>01900358595
44787</td><td>56997811610</td><td>CC</td><td>4903404-0</td><td>734</
td><td>9144148</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000LQS</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Cargo_fijo_Consulta_suspensi??n</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56986981873</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MX0mX8isAvWDhA159fw2otY2odEAiV07d1QhNvOh07Y</td><td>No responde</td>
</tr><tr>

<td>90997845313</td><td>17/06/2023</td><td>17:37:10</td><td>61144</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>21:59:00</td><td>22:15:31</td><td>01900358595
46f42</td><td>56997845313</td><td>CC</td><td>41304212-7</td><td>990</
td><td>9135034</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000VOD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56997845313</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HRGix2vYoEv5hkHYz7D3puPnSscmhu-ISTnlZXGIr7E</td><td>No responde</td>
</tr><tr>

<td>90965350919</td><td>17/06/2023</td><td>13:48:24</td><td>58579</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>13:38:39</td><td>13:53:28</td><td>01900358595
4257c</td><td>56965350919</td><td>CC</td><td>48581296-2</td><td>888</
td><td>9134039</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000DB7</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56965350919</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90965872465</td><td>17/06/2023</td><td>13:41:15</td><td>58493</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>10:24:06</td><td>10:35:00</td><td>01900358595
3ffeb</td><td>56965872465</td><td>PP</td><td>71328595-1</td><td>653</
td><td>9139188</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0003UU</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56965872465</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=kceKVfdEK8tTCzfs93joQznDVWxLQK733TCx9MbE3aQ</td><td>La se&#241;orita que me
atendi&#243; fue muy amable y pude lograr hacer lo que yo necesitaba.</td>
</tr><tr>

<td>90965888701</td><td>17/06/2023</td><td>11:42:07</td><td>57194</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>11:11:40</td><td>11:15:59</td><td>01900358595
40842</td><td>56965888701</td><td>SS</td><td>75175307-1</td><td>258</
td><td>9139295</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00061J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56965888701</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90964839325</td><td>17/06/2023</td><td>14:25:30</td><td>59003</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>15:36:41</td><td>15:44:50</td><td>01900358595
43d41</td><td>56964839325</td><td>SS</td><td>75149307-K</td><td>353</
td><td>9142021</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000J8P</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56964839325</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90964892995</td><td>17/06/2023</td><td>18:26:37</td><td>61742</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>08:24:30</td><td>08:27:36</td><td>01920356c83
cb427</td><td>56964892995</td><td>CC</td><td>75169147-5</td><td>185</
td><td>7888165</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I7HL</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56964892995</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BMHuOmN9NzNXBG8ocfgz_5ZcGLzbI5zUwn0cbzu1MaY</td><td>Lo m&#225;s importante es que
me llamaron para solucionar el problema.</td>
</tr><tr>

<td>90997191581</td><td>17/06/2023</td><td>17:02:32</td><td>60778</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>21:12:38</td><td>21:17:36</td><td>01920356c83
d22d0</td><td>56997191581</td><td>CC</td><td>75538113-6</td><td>297</
td><td>7885030</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00J355</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56997191581</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=G-18-
FiJoT3gFzfEygQk6M_XV10zgZCll4jsPWztb9U</td><td>Qued&#233; conforme porque yo
quer&#237;a bajar mi plan porque ya no me estaba alcanzado mi jubilaci&#243;n para
pagarlo, por eso gracias.</td>
</tr><tr>

<td>90997455032</td><td>17/06/2023</td><td>17:27:41</td><td>61065</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>09:32:46</td><td>09:42:26</td><td>01900358595
3f81a</td><td>56997455032</td><td>CC</td><td>73641563-1</td><td>579</
td><td>9146788</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00020O</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56926407089</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=PngqLiHf7-
fsEOKhIzXNzkL1B_IvSUqZ2FLT8maoHHk</td><td>No responde</td>
</tr><tr>

<td>90996464755</td><td>17/06/2023</td><td>13:40:07</td><td>58478</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>12:58:41</td><td>13:34:29</td><td>01920356c83
cdc9b</td><td>56996464755</td><td>CC</td><td>45644053-3</td><td>2147</
td><td>7890176</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IHKP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56996464755</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Weq1gcK1Gk7D4e4DZCrmYT9IO2JfE9TfBAN0cuxUc3c</td><td>No
responde</td>
</tr><tr>

<td>90982280071</td><td>17/06/2023</td><td>13:44:21</td><td>58530</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>14:29:31</td><td>14:39:33</td><td>01900358595
42e69</td><td>56982280071</td><td>CC</td><td>72440347-6</td><td>601</
td><td>9141804</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000FI8</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56982280071</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=nYW_39ZTH0oiJCE771fBI-7XM2LD9RyZFya5KH4C8uY</td><td>He
llamado en reiteradas veces porque tengo problemas para navegar y siempre los
ejecutivos con buena disposici&#243;n me ayudan pero la verdad que no se logra, y
la se&#241;al en Nacimiento sigue siendo p&#233;sima y no solamente yo porque
varios usuarios m&#225;s tenemos los mismos problemas y la verdad que no no se
puede navegar es muy complicado, gracias a dios tengo wifi en mi casa y por eso
puedo digamos obtener algo pero cada vez que quiero ingresar me pone puros
obst&#225;culos, eso.</td>
</tr><tr>

<td>90937083553</td><td>17/06/2023</td><td>11:09:27</td><td>56822</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>10:51:27</td><td>11:00:19</td><td>01900358595
40498</td><td>56937083553</td><td>CC</td><td>71463396-1</td><td>531</
td><td>9135464</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00054A</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56937083553</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GSRTy2Nj089B9mgTaqJMnpl_ODerDKbUNW4EENyEBjY</td><td>Que son muy d&#233;spotas
para atender, son muy d&#233;spotas, se creen due&#241;as de empresas las
trabajadoras, son d&#233;spotas y descaradas y eso es todo, gracias.</td>
</tr><tr>

<td>90937557110</td><td>17/06/2023</td><td>17:44:31</td><td>61232</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>12:22:58</td><td>12:41:26</td><td>01920356c83
cd645</td><td>56937557110</td><td>CC</td><td>72716243-7</td><td>1099</
td><td>7890089</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IG25</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56937557110</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=nGtZdK7VLEC58wqVtGd0iolU4PQ9o4yMP8pgNJwj8kA</td><td>P&#233;simo, no me
solucionaron nada.</td>
</tr><tr>

<td>90938770150</td><td>17/06/2023</td><td>12:26:37</td><td>57664</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>15:35:42</td><td>15:43:13</td><td>01900358595
43ce8</td><td>56938770150</td><td>PP</td><td>72194306-2</td><td>395</
td><td>9144013</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000J62</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Plan_Solicitud_Contratacion</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56938770150</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=unl5Bv1R3Dtm9RJxvPyh9gW4b1bk2ToMwo4508AEGAc</td><td>Desde el d&#237;a jueves
estoy intentando sacar un plan post pago y dice que el sistema est&#225; bloqueado,
que el sistema est&#225; muy lento entonces Entel no sirve imag&#237;nense si se
les bloquea el sistema para enviar un plan c&#243;mo ser&#225; entonces la
se&#241;al y el servicio que ofrecen, dejan mucho que pensar.</td>
</tr><tr>

<td>90934285368</td><td>17/06/2023</td><td>12:49:55</td><td>57923</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>20:02:24</td><td>20:17:33</td><td>01900358595
46569</td><td>56934285368</td><td>CC</td><td>73589013-1</td><td>907</
td><td>9136809</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000T9O</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td>hice una compra que seg??n usted se
aprob?? y nunca la hicieron Quisiera poner un reclamo sobre
eso</td><td>3</td><td>IVR_105</td><td>56934285368</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90995755214</td><td>17/06/2023</td><td>14:00:46</td><td>58737</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:36:33</td><td>18:40:07</td><td>01900358595
45a8b</td><td>56995755214</td><td>SS</td><td>74053491-2</td><td>213</
td><td>9138610</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000QIQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56995755214</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4_CnPn7K9eHIHyoZ2_G_5H_cWoDMhdslFTapzZX7ASY</td><td>Buena la atenci&#243;n, me
atendi&#243; Junior se llama la persona y todo bien gracias.</td>
</tr><tr>

<td>90981877426</td><td>17/06/2023</td><td>16:28:58</td><td>60406</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>16:15:18</td><td>16:28:58</td><td>01900358595
444e1</td><td>56981877426</td><td>CC</td><td>43304729-K</td><td>819</
td><td>9147904</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000L5M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56981877426</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=B2hueTOltOSRg9KF9tdgNoqNSi3pkFXElGrp0-bwV7E</td><td>No responde</td>
</tr><tr>

<td>90982044745</td><td>17/06/2023</td><td>16:07:45</td><td>60149</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>17:26:10</td><td>17:42:20</td><td>01920356c83
d09c2</td><td>56982044745</td><td>CC</td><td>74613578-5</td><td>969</
td><td>7883180</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IST0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56982044745</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>2</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mQ_z0fo7zwQ45bM0FIzCL70gRsz6C05AsRvjhbOrHxQ</td><td>No responde</td>
</tr><tr>

<td>90961711217</td><td>17/06/2023</td><td>11:14:13</td><td>56883</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>13:05:53</td><td>13:12:30</td><td>01920356c83
cddc8</td><td>56961711217</td><td>CC</td><td>72717010-3</td><td>395</
td><td>7882586</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IHU6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56961711217</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=CRDBScATUHrNqST-kPaWu858w16j0cm5g4sTGF0OZd4</td><td>No
responde</td>
</tr><tr>

<td>90961510661</td><td>17/06/2023</td><td>14:22:46</td><td>58974</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>11:21:36</td><td>11:49:22</td><td>01900358595
40a2d</td><td>56961510661</td><td>CC</td><td>75845221-2</td><td>1630</
td><td>9139323</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0006GU</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56961510661</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=1pQVGt8LuSi1b0KtmtrX6Japge9YiYaRUShLygg92q4</
td><td>Todav&#237;a no me dan respuesta, dentro de 48 horas me van a dar respuesta
porque no tengo se&#241;al de internet y de l&#237;nea para llamar, entonces
podr&#237;a contestar esta encuesta dentro de las 24 horas siguientes.</td>
</tr><tr>

<td>90962080153</td><td>17/06/2023</td><td>13:40:23</td><td>58481</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:05:21</td><td>18:46:27</td><td>01900358595
45610</td><td>56962080153</td><td>SS</td><td>77790177-K</td><td>2465</
td><td>9136638</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000PEV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56962080153</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LeSRT05hxmY35LjMinHdFjDakXwxl9Qhxz5gnpN3NY4</td><td>No responde</td>
</tr><tr>

<td>90932639031</td><td>17/06/2023</td><td>17:58:56</td><td>61408</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:24:08</td><td>18:26:06</td><td>01920356c83
d117e</td><td>56932639031</td><td>CC</td><td>72703394-7</td><td>118</
td><td>7886394</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IUQQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56932639031</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90933995758</td><td>17/06/2023</td><td>17:53:49</td><td>61346</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>16:13:32</td><td>16:48:29</td><td>01920356c83
cff5b</td><td>56933995758</td><td>SS</td><td>76299890-4</td><td>1987</
td><td>7892127</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IQ9R</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56933995758</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=mQVV9MbKpaw4Izl1IgVGHGbsYZvrZDLYiJ6FsLg6lyM</td><td>El
Call center espectacular, el internet un asco.</td>
</tr><tr>

<td>90933816769</td><td>17/06/2023</td><td>15:09:40</td><td>59477</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>08:54:40</td><td>09:10:29</td><td>01900358595
3f3c9</td><td>56933816769</td><td>SS</td><td>46313240-2</td><td>948</
td><td>9139007</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0000U8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56933816769</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=F4hp8czuuQ5pkJsJG3ZDGS7o_T7muIIEq7m7GiueJv8</td><td>No
responde</td>
</tr><tr>

<td>90981328396</td><td>17/06/2023</td><td>13:17:51</td><td>58239</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:37:11</td><td>18:50:00</td><td>01920356c83
d131a</td><td>56981328396</td><td>CC</td><td>44579682-4</td><td>768</
td><td>7884872</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IV7K</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56981328396</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90979139297</td><td>17/06/2023</td><td>14:17:36</td><td>58907</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>16:54:01</td><td>17:00:33</td><td>01900358595
44b2a</td><td>56979139297</td><td>SS</td><td>41772383-8</td><td>391</
td><td>9136472</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000MNT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56979139297</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90979510834</td><td>17/06/2023</td><td>14:39:00</td><td>59170</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>11:12:11</td><td>11:43:45</td><td>01900358595
40856</td><td>56979510834</td><td>SS</td><td>75908187-0</td><td>1894</
td><td>9135517</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000627</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56979510834</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=aYYab51Bla3m-
BoQJiuXCuFg4AkUsJcjkZTMtnYNxcI</td><td>No responde</td>
</tr><tr>

<td>90978923907</td><td>17/06/2023</td><td>11:41:21</td><td>57184</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>10:07:36</td><td>10:23:39</td><td>01920356c83
cbeb1</td><td>56978923907</td><td>CC</td><td>16678026-8</td><td>962</
td><td>7891256</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IA5O</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>cuenta tengo dos plan
es</td><td>3</td><td>IVR_105</td><td>56978923907</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WKb_pv2o-Ai6ju5aC5pRy2QYbNE7FstpcE30wt044aA</td><td>No responde</td>
</tr><tr>

<td>90958263426</td><td>17/06/2023</td><td>13:44:49</td><td>58538</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>15:16:00</td><td>15:41:53</td><td>01900358595
43764</td><td>56958263426</td><td>CC</td><td>74918623-2</td><td>1266</
td><td>9138108</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000HQ0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>ST_usuario_enojado</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56958263426</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=cc2U7Tr4BQKe98-5nE06qegrnddF05k35ZyjfEhdteE</
td><td>Gracias, se solucion&#243; todo.</td>
</tr><tr>

<td>90932412125</td><td>17/06/2023</td><td>11:01:14</td><td>56730</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>19:45:30</td><td>20:04:27</td><td>01920356c83
d1afb</td><td>56932412125</td><td>SS</td><td>41199533-K</td><td>1136</
td><td>7890960</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00J16K</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56997368220</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=221jLkA-Q7w-
DNG4Ka1NkNWty5WUG2YShVrKMD7KxyI</td><td>Hola muy buenos d&#237;as, mire s&#237; eh
la persona me atendi&#243; muy bien en los tiempos ... determinados, lo que s&#237;
yo hab&#237;a pedido un servicio con anticipaci&#243;n y a un d&#237;a antes del
cual ese servicio me lo cancelaron porque la persona no tomaba el n&#250;mero y no
me dieron a conocer esta raz&#243;n y yo esper&#233; toda una tarde en mi casa el
servicio t&#233;cnico que no lleg&#243;, entonces me oblig&#243; a llamar y me
atendi&#243; esta persona que me solucion&#243; el problema para hoy d&#237;a que
yo ... titulado y el viernes me llev&#243; el tiempo para esperarlo toda la tarde
el servicio no lleg&#243; nadie, nadie me explic&#243; qu&#233; pas&#243; nada, y
eso yo lo encuentro muy malo, porque yo soy cliente de Entel hace muchos a&#241;os
as&#237; que cuando ocurre alg&#250;n d</td>
</tr><tr>

<td>90932197309</td><td>17/06/2023</td><td>12:15:40</td><td>57563</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>11:27:21</td><td>11:36:43</td><td>01920356c83
ccbcf</td><td>56932197309</td><td>CC</td><td>71773996-5</td><td>561</
td><td>7885449</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IDEI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56932197309</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=kqF2XiXmSQEaO6NO8mxIGzdeh0I2zufTGsYpXezksvE</td><td>Me dej&#243; claro todas las
inquietudes que yo ten&#237;a, eso.</td>
</tr><tr>
<td>90959499128</td><td>17/06/2023</td><td>12:11:48</td><td>57511</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>09:31:39</td><td>09:44:33</td><td>01920356c83
cb9d9</td><td>56959499128</td><td>CC</td><td>40952642-k</td><td>774</
td><td>7889715</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I8V3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56959499128</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>4</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90961328640</td><td>17/06/2023</td><td>17:44:54</td><td>61238</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>17:05:11</td><td>17:14:25</td><td>01920356c83
d06e4</td><td>56961328640</td><td>CC</td><td>72897365-K</td><td>553</
td><td>7886239</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IS62</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56961328640</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=cliCVJODLvL3Y_ddJIHdCcghXDKJ9h58Th39o9Y3VOs</
td><td>Nada, satisfecho con la atenci&#243;n pero con el servicio Entel muy muy
decepcionada, soy cliente Entel desde el 2017 y nunca hab&#237;a tenido mala
cobertura ahora donde voy no tengo cobertura, p&#233;simo p&#233;simo
p&#233;simo.</td>
</tr><tr>

<td>90993111959</td><td>17/06/2023</td><td>17:28:43</td><td>61079</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>09:21:58</td><td>09:33:16</td><td>01920356c83
cb8a6</td><td>56993111959</td><td>CC</td><td>62948901-0</td><td>677</
td><td>7889694</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I8LG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56993111959</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=uCwt4tLhLK2xfH0YAIqOst5hRuGq7tldbhvUnTZWNr8</td><td>Porque todo fue solucionado,
ning&#250;n problema me bajaron el plan me devolvieron dinero y nada m&#225;s po,
todo bien.</td>
</tr><tr>

<td>90978707547</td><td>17/06/2023</td><td>16:57:59</td><td>60722</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>16:01:33</td><td>16:15:33</td><td>01920356c83
cfd62</td><td>56978707547</td><td>CC</td><td>76793319-3</td><td>708</
td><td>7890614</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IPQ4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56978707547</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=AP3cvABrR2BTJecc642r4valEcj8InnvejnkLxQaluk</td><td>No
responde</td>
</tr><tr>

<td>90957606446</td><td>17/06/2023</td><td>17:29:22</td><td>61084</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>14:18:22</td><td>14:25:19</td><td>01900358595
42c59</td><td>56957606446</td><td>CC</td><td>71545003-8</td><td>416</
td><td>9141768</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000F1O</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56957606446</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IBLSEJ6tCHfEJyt5iqYeStiZpMZVtZMYMOtK6ai0k-k</td><td>No responde</td>
</tr><tr>

<td>90923907127</td><td>17/06/2023</td><td>14:26:10</td><td>59014</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>14:31:21</td><td>14:36:54</td><td>01920356c83
ceb30</td><td>56923907127</td><td>CC</td><td>16678026-8</td><td>332</
td><td>7884355</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IL93</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Mi_Entel_Dificultad_Acceso</td><td>cambi?? de servicio y no me
refleja en la
aplicaci??n</td><td>3</td><td>IVR_105</td><td>56923907127</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1PZShWAwu5YMfl_OzQj9fJZzMyTgxWDJo9_4Fd_CG2Q</td><td>No responde</td>
</tr><tr>

<td>90993071201</td><td>17/06/2023</td><td>16:57:46</td><td>60720</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>17:21:47</td><td>17:35:43</td><td>01920356c83
d0924</td><td>56993071201</td><td>CC</td><td>41453069-9</td><td>659</
td><td>7889294</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ISO2</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56993071201</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90992971436</td><td>17/06/2023</td><td>16:03:31</td><td>60096</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>22:52:29</td><td>22:59:39</td><td>01900358595
47219</td><td>56992971436</td><td>CC</td><td>72592781-9</td><td>430</
td><td>9138843</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0010F2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56992971436</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=qktcjv8TarFZ1vM9dQ-NLcg0i3WnlNPIcFlyuNBMSq0</td><td>No
responde</td>
</tr><tr>

<td>90926356284</td><td>17/06/2023</td><td>17:28:48</td><td>61080</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>12:40:22</td><td>12:47:08</td><td>01900358595
41ab7</td><td>56926356284</td><td>CC</td><td>75579521-6</td><td>405</
td><td>9137663</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000AL3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56926356284</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ezE2um9JY5x2YI8fO9g1Su-8t6CPiwoykPFsQCU0K6I</td><td>Tuve las respuestas que
necesitaba, claras y precisas.</td>
</tr><tr>

<td>90971499640</td><td>17/06/2023</td><td>12:59:00</td><td>58038</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>12:58:56</td><td>13:27:52</td><td>01900358595
41e44</td><td>56971499640</td><td>SS</td><td>74579430-0</td><td>1736</
td><td>9141564</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000BHF</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56968307498</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90971520641</td><td>17/06/2023</td><td>18:00:43</td><td>61426</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>18:07:22</td><td>18:21:07</td><td>01900358595
4565e</td><td>56971520641</td><td>CC</td><td>72191891-2</td><td>824</
td><td>9144367</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000PHD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56971520641</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=badYftBAiBrmUXmr2ZUPv8iS7VuHCAjPO-Ch4U5uvPE</td><td>Es que yo llam&#233; por un
plan y mi boleta, quer&#237;a saber c&#243;mo para pagarla cu&#225;nto era.</td>
</tr><tr>

<td>90944807929</td><td>17/06/2023</td><td>13:17:17</td><td>58231</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>19:58:48</td><td>20:08:20</td><td>01920356c83
d1c57</td><td>56944807929</td><td>CC</td><td>74735576-2</td><td>571</
td><td>7888022</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00J1HG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56944807929</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GgH8GL8Jy0n4EmfUXzGipKrAATKkf2gCKBw0K7VfDBo</td><td>No responde</td>
</tr><tr>

<td>90944472467</td><td>17/06/2023</td><td>12:29:36</td><td>57705</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>16:48:28</td><td>16:56:37</td><td>01920356c83
d04a2</td><td>56944472467</td><td>CC</td><td>70408952-K</td><td>488</
td><td>7881565</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IRK1</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56944472467</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=4j-
zrMtbVB9lQR28-bghVAVFKdNgwwTmpzVS2kNmOEw</td><td>No responde</td>
</tr><tr>

<td>90987969718</td><td>17/06/2023</td><td>17:57:00</td><td>61384</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>13:44:11</td><td>13:58:46</td><td>01920356c83
ce3a8</td><td>56987969718</td><td>CC</td><td>71489917-1</td><td>871</
td><td>7884254</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IJD6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56987969718</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_ltwjIbi8BkG5QxbWKprQCuyrhb-OVc1V8pyFFOVy_0</td><td>Tengo problemas con la
se&#241;al de Entel pero m&#225;s que nada en cuanto a internet, hoy d&#237;a me
llamaron de nuevo del Call center una se&#241;orita para ver las dudas y iban a
mandar un servicio t&#233;cnico a revisar las antenas cercanas a mi lugar.</td>
</tr><tr>

<td>90977538014</td><td>17/06/2023</td><td>13:14:26</td><td>58195</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>11:06:35</td><td>11:24:59</td><td>01900358595
40730</td><td>56977538014</td><td>PP</td><td>77080097-8</td><td>1103</
td><td>9137375</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0005P1</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td>&nbsp;</td><td>&nbsp;</
td><td>103_PP</td><td>56977538014</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>4</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90977773236</td><td>17/06/2023</td><td>16:08:30</td><td>60156</
td><td>Call Center
M&#243;vil</td><td>16/06/2023</td><td>09:35:42</td><td>10:01:31</td><td>01920356c83
cba5a</td><td>56977773236</td><td>CC</td><td>41513914-4</td><td>1548</
td><td>7891204</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I934</td><td>Oro
Plus</td><td>564190</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56977773236</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Xf8SnB8TfDLL1ZGZRTnRDv3udz-cxtp0YpGvio240jY</td><td>Me tuvo mucha paciencia, muy
tranquilamente me explic&#243; todo lo que le preguntaba, excelente su
atenci&#243;n, ... dif&#237;cil mi manera de entender en todo lo que me dec&#237;a
porque soy mayor pero &#233;l tuvo paciencia y me ense&#241;&#243; bien, eso
ya.</td>
</tr><tr>

<td>90977548855</td><td>19/06/2023</td><td>15:58:36</td><td>65791</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>20:01:36</td><td>20:11:49</td><td>01900358595
5245f</td><td>56977548855</td><td>CC</td><td>73964168-3</td><td>360</
td><td>9160486</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002CV9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_enojado</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56977548855</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956785702</td><td>19/06/2023</td><td>15:13:54</td><td>65283</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>22:35:00</td><td>22:47:12</td><td>01920356c83
da85d</td><td>56956785702</td><td>SS</td><td>77474333-2</td><td>499</
td><td>7894740</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K4G2</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_SS</td><td>56956785702</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=x1q1B6IPtLSvvrXGHkP9nXYroUPYVoUVpSOe6ra483o</td><td>Hola
lo que pasa es que tengo problemas con internet con mi celular donde voy a un lado
se queda pegado no se conecta internet ya, y no me han resuelto todav&#237;a el
problema entonces al final yo no soy la titular soy usuaria ya que mi pareja tiene
3 l&#237;neas y no se como hacerlo porque dice que puede ser problema del chip pero
el problema no es el chip es el internet desde que &#233;l agrego una tercera
l&#237;nea empez&#243; a tener problemas entonces no se como hacerlo estoy super
insatisfecha en realidad con las soluciones que dan para mi no, voy a decirle a mi
pareja la verdad que ojala se pueda ir a otra compa&#241;&#237;a porque de verdad
no me est&#225;n dando soluciones. </td>
</tr><tr>

<td>90956707004</td><td>19/06/2023</td><td>13:51:45</td><td>64351</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>11:21:05</td><td>11:34:09</td><td>01920356c83
d5e59</td><td>56956707004</td><td>CC</td><td>74833728-8</td><td>783</
td><td>7892931</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JI0T</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56956707004</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956540171</td><td>19/06/2023</td><td>12:28:30</td><td>63399</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>22:58:29</td><td>23:14:03</td><td>01920356c83
dde75</td><td>56956540171</td><td>CC</td><td>72317299-3</td><td>933</
td><td>7905883</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KHUV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56956540171</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=MVgvpjgiCl7KtycJE0hWSd1n8pEKe_nptQteSxMWHhw</td><td>No
responde</td>
</tr><tr>

<td>90920602028</td><td>19/06/2023</td><td>13:01:39</td><td>63771</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>22:17:53</td><td>22:34:28</td><td>01900358595
4f5c4</td><td>56920602028</td><td>CC</td><td>77162899-0</td><td>798</
td><td>9152023</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0021B6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56920602028</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>2</td><td>1</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=iplB9VulFMhpSFvRHSYYEes4MxoTrylhki0zhz-0ICI</td><td>No
solucionaron nada.</td>
</tr><tr>

<td>90921951957</td><td>19/06/2023</td><td>10:19:32</td><td>61980</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>11:33:53</td><td>11:40:15</td><td>01900358595
50388</td><td>56921951957</td><td>CC</td><td>71463396-1</td><td>381</
td><td>9158754</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0024P3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56921951957</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=B9cGfQvL1S0MKg2WIkgwW6YZgGpoVwYGf66RhJRpM6k</td><td>No se me resolvi&#243; mi
problema.</td>
</tr><tr>

<td>90922006353</td><td>19/06/2023</td><td>13:49:53</td><td>64331</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>10:48:32</td><td>10:55:10</td><td>01920356c83
d5885</td><td>56922006353</td><td>SS</td><td>75723630-3</td><td>397</
td><td>7893932</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JGIA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Mi_Numero_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56922006353</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1asJgO9lYLyK8_0XlaC_w3veJtT-TrBxYNZxGobuttA</td><td>No responde</td>
</tr><tr>

<td>90987794633</td><td>19/06/2023</td><td>15:50:10</td><td>65686</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>09:31:10</td><td>09:48:49</td><td>01920356c83
d4a8d</td><td>56987794633</td><td>CC</td><td>45644053-3</td><td>1044</
td><td>7897936</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JD2T</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_triste</td><td>s??</td><td>3</td><td>IVR_105</
td><td>56987794633</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=H3tovM9vJwaUAGntmCrbpPuZnKgTdRlS7coJIwsJlOY</td><td>No responde</td>
</tr><tr>

<td>90987560318</td><td>19/06/2023</td><td>16:30:12</td><td>66137</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>16:47:42</td><td>16:53:33</td><td>01900358595
518a1</td><td>56987560318</td><td>CC</td><td>75427812-9</td><td>350</
td><td>9162921</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002A1P</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56987560318</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tBcpn9lD69dLfpJ0rYKEHoBjhKzWXxzu-5kxT5QS8UU</td><td>No responde</td>
</tr><tr>

<td>90972144485</td><td>19/06/2023</td><td>11:17:49</td><td>62615</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>19:17:21</td><td>19:30:59</td><td>01900358595
4e79b</td><td>56972144485</td><td>CC</td><td>75655153-1</td><td>593</
td><td>9154266</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001TPV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56972144485</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=bUWzgZoHH5tCdY2NfEyAjVU5O4wDBq6G1ERx4hE-f8s</td><td>No
responde</td>
</tr><tr>

<td>90972154283</td><td>19/06/2023</td><td>15:07:24</td><td>65207</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>22:22:22</td><td>22:31:16</td><td>01900358595
4f5fd</td><td>56972154283</td><td>CC</td><td>74948174-9</td><td>533</
td><td>9157964</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0021CV</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56972154283</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=nA5MtRMO4taNj824My8IyAW8Tw1Q-CLB3mGVMPSmk18</td><td>Son unos mentirosos porque
dijeron que en dos horas m&#225;s iban a darme la l&#237;nea y han pasado 3
d&#237;as y todav&#237;a no pasa nada as&#237; que voy a salirme de Entel.</td>
</tr><tr>

<td>90972182442</td><td>19/06/2023</td><td>16:51:43</td><td>66362</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>11:56:34</td><td>12:10:16</td><td>01900358595
5052c</td><td>56972182442</td><td>SS</td><td>70776681-6</td><td>821</
td><td>9159409</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002567</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56972182442</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=9FQG_Z6sLDlV8sbK_0DR5Rg4wlEaZs3EKSVUfqquIvY</
td><td>Costo del plan muy alto, en comparaci&#243;n a las otras
compa&#241;&#237;as.</td>
</tr><tr>

<td>90944831818</td><td>19/06/2023</td><td>14:37:17</td><td>64874</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>20:26:07</td><td>20:43:31</td><td>01900358595
4edea</td><td>56944831818</td><td>PP</td><td>41166602-6</td><td>1043</
td><td>9150836</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001VCE</td><td>&nbsp;</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56944831818</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zwS3lLfk4waT7hZQwWhtcNfEWre1ZfWjxFjNJE_TW64</td><td>Fue buena la atenci&#243;n,
la verdad que si, resolv&#237; mi problema que tenia y bueno continuamos con
Entel.</td>
</tr><tr>

<td>90926137592</td><td>19/06/2023</td><td>13:11:53</td><td>63897</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>11:13:34</td><td>11:18:51</td><td>01920356c83
d5cf6</td><td>56926137592</td><td>CC</td><td>78292269-6</td><td>316</
td><td>7895010</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JHLQ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56926137592</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mhwS8mtyot8YmiVWVwXLFNuQpQsSx_3Sr79hM59WHok</td><td>No responde</td>
</tr><tr>

<td>90957321360</td><td>19/06/2023</td><td>15:54:31</td><td>65741</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>10:00:05</td><td>10:20:47</td><td>01920356c83
d4ff1</td><td>56957321360</td><td>CC</td><td>70001758-3</td><td>1027</
td><td>7899010</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JEE0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56957321360</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</
td><td>&nbsp;</td><td>No responde</td>
</tr><tr>
<td>90993059423</td><td>19/06/2023</td><td>12:22:23</td><td>63322</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>08:46:11</td><td>08:50:31</td><td>01900358595
48c52</td><td>56993059423</td><td>SS</td><td>76320880-K</td><td>203</
td><td>9156905</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00170O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56993059423</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Mj9sDfWQu5Jqx5F3dGF1vlXBah1VWlhP2cC8MlhLQIw</td><td>No responde</td>
</tr><tr>

<td>90978657085</td><td>19/06/2023</td><td>14:38:33</td><td>64889</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>13:56:20</td><td>13:59:52</td><td>01900358595
4c197</td><td>56978657085</td><td>SS</td><td>48765706-9</td><td>211</
td><td>9149235</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001KA6</td><td>Oro
Plus</td><td>563435</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>600105</td><td>56988832004</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90978678102</td><td>19/06/2023</td><td>17:15:54</td><td>66617</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>21:49:43</td><td>21:59:07</td><td>01900358595
4f43c</td><td>56978678102</td><td>SS</td><td>74948174-9</td><td>563</
td><td>9154379</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0020UV</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56978678102</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=U24zaZuMyMn_1wqLUcAz83j_Y09s7yQRisE_M0iEYa4</td><td>No responde</td>
</tr><tr>

<td>90978519663</td><td>19/06/2023</td><td>12:35:49</td><td>63491</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>13:52:50</td><td>14:04:05</td><td>01900358595
50e0a</td><td>56978519663</td><td>CC</td><td>71021007-1</td><td>578</
td><td>9160188</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0027D5</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56978519663</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=kkM39N2FeMb3HCaku4pMpD4DzSotmPxq_5mbQgJgKEA</td><td>No responde</td>
</tr><tr>

<td>90993194879</td><td>19/06/2023</td><td>16:39:38</td><td>66251</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>12:40:39</td><td>12:47:51</td><td>01920356c83
d6b95</td><td>56993194879</td><td>CC</td><td>75908187-0</td><td>432</
td><td>7896217</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JLAK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56993194879</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SbIIsCsoVCtECDX7sCObyhHgoLyCyOX8IEwWBbo9zlM</td><td>No responde</td>
</tr><tr>

<td>90931069436</td><td>19/06/2023</td><td>11:55:45</td><td>63024</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>18:11:37</td><td>18:29:06</td><td>01920356c83
dcf12</td><td>56931069436</td><td>CC</td><td>76661110-9</td><td>1048</
td><td>7901467</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KE53</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56931069436</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90993803421</td><td>19/06/2023</td><td>13:02:06</td><td>63778</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>12:35:02</td><td>12:47:51</td><td>01920356c83
d6acb</td><td>56993803421</td><td>CC</td><td>70779115-2</td><td>480</
td><td>7895158</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JL4A</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56993803421</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>4</td><td>4</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90961453144</td><td>19/06/2023</td><td>16:31:18</td><td>66152</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>12:49:51</td><td>13:08:53</td><td>01920356c83
dbb2d</td><td>56961453144</td><td>CC</td><td>75917956-0</td><td>1065</
td><td>7903663</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K96C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56961453144</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90961320147</td><td>19/06/2023</td><td>15:23:39</td><td>65402</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>11:52:41</td><td>12:00:21</td><td>01900358595
4adaf</td><td>56961320147</td><td>CC</td><td>75149307-K</td><td>439</
td><td>9152415</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001FB9</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56961320147</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1F_D_E6cwzRfQLx8_jALHI6PBo1KHB18ysg1aNFh0L8</td><td>La persona que me
atendi&#243; se la jugo por resolverme el problema, ella no sabia pero llamo a otra
persona pero al final lo logr&#243;, lo hizo me parece muy buena la actitud de la
se&#241;orita creo que se llamaba Valentina el apellido no lo se eso es en el mall
de La Serena.</td>
</tr><tr>

<td>90932420402</td><td>19/06/2023</td><td>13:45:51</td><td>64282</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>13:12:47</td><td>13:22:52</td><td>01920356c83
dbce0</td><td>56932420402</td><td>CC</td><td>48201425-9</td><td>485</
td><td>7901216</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K9JV</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56932420402</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7dx_J6MHObyK8Kp-gzlhTm7cgCT9bHbOY3BQHUlmeEU</td><td>No responde</td>
</tr><tr>

<td>90932516424</td><td>19/06/2023</td><td>12:34:03</td><td>63465</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>15:11:13</td><td>15:12:37</td><td>01900358595
4cb60</td><td>56932516424</td><td>CC</td><td>77915602-8</td><td>83</
td><td>9156371</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001MOE</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>me puede comunicar con un ejecutivo para
ver una cuenta de un plan que
tengo</td><td>3</td><td>IVR_105</td><td>56932516424</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=aRG0ac-AENT8ZtKnBY143OoWLYAGJKxJTqa6Xt6nypM</td><td>No responde</td>
</tr><tr>

<td>90959287858</td><td>19/06/2023</td><td>15:57:54</td><td>65783</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>09:52:58</td><td>09:57:15</td><td>01900358595
49822</td><td>56959287858</td><td>CC</td><td>76320880-K</td><td>139</
td><td>9155824</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0019V6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Chip_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56959287858</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=5ZC3y42WGx7dMpnGdSUDjF8INN3puVQCJYecp-g112o</td><td>Fue muy buena peor aun no
llega el pedido, pero esta, cuando lo tenga y ah&#237; voy a hacer las
felicitaciones.</td>
</tr><tr>
<td>90931719179</td><td>19/06/2023</td><td>16:04:45</td><td>65867</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>16:12:38</td><td>16:37:35</td><td>01920356c83
d86eb</td><td>56931719179</td><td>CC</td><td>77905796-8</td><td>1496</
td><td>7896494</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JS55</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56931719179</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90979400604</td><td>19/06/2023</td><td>15:25:35</td><td>65427</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>18:28:35</td><td>18:38:42</td><td>01920356c83
d9532</td><td>56979400604</td><td>CC</td><td>71593500-7</td><td>606</
td><td>7894571</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JVN2</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56979400604</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90979665863</td><td>19/06/2023</td><td>13:04:44</td><td>63811</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>19:12:32</td><td>19:38:35</td><td>01920356c83
dd2e2</td><td>56979665863</td><td>CC</td><td>72489120-9</td><td>1541</
td><td>7904542</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KF2H</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56979665863</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RBcqwcDPZWCqT1rkv_eWyQ5pFyHcjWgFZ_l3LLgSA-8</td><td>Atendi&#243; muy bien.</td>
</tr><tr>

<td>90994129982</td><td>19/06/2023</td><td>17:03:13</td><td>66499</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>20:55:42</td><td>21:19:52</td><td>01900358595
527b0</td><td>56994129982</td><td>CC</td><td>74323388-3</td><td>1449</
td><td>9158578</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002DPJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56994129982</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=x2mp4-sg9nmGArJT2ers-gu8olbDySVpR2Xd4ZVzKT4</td><td>No responde</td>
</tr><tr>

<td>90994742212</td><td>19/06/2023</td><td>10:59:10</td><td>62410</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>12:50:52</td><td>13:00:28</td><td>01900358595
50996</td><td>56994742212</td><td>CC</td><td>72397462-3</td><td>538</
td><td>9160141</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00269H</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56994742212</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=bGL2RKrjH7rQ-
KmPvD5UfLiR7UatySTmTNi3R8sd7Nc</td><td>No responde</td>
</tr><tr>

<td>90981305832</td><td>19/06/2023</td><td>15:55:55</td><td>65757</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>13:12:35</td><td>13:32:17</td><td>01920356c83
d7058</td><td>56981305832</td><td>CC</td><td>71269786-5</td><td>982</
td><td>7896272</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JMGM</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56981305832</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=F_Mb3lNQV7jinCz4a1uPsYsPk791v18Drs0zNoPHQ6A</td><td>No responde</td>
</tr><tr>

<td>90979903334</td><td>19/06/2023</td><td>10:30:27</td><td>62111</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>12:44:54</td><td>12:48:19</td><td>01920356c83
dbabe</td><td>56979903334</td><td>CC</td><td>70776681-6</td><td>205</
td><td>7903660</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K92T</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56979903334</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GcSGZzgYiDLIoHfNXwwj4rwUqq2Q0DbL3EzLFXVytyw</td><td>La atenci&#243;n fue muy
eficaz y el joven fue muy agradable, me resolvi&#243; mi duda instant&#225;neamente
y no se demoro mas de 5 minutos.</td>
</tr><tr>

<td>90932703578</td><td>19/06/2023</td><td>11:20:01</td><td>62643</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>12:06:12</td><td>12:18:11</td><td>01900358595
4b032</td><td>56932703578</td><td>CC</td><td>72895873-1</td><td>718</
td><td>9157210</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001FVB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56932703578</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=PLo-
ZTXI2vQ7jwMDrHPi3dT8b-fDEqqEUq4WJOW2wb4</td><td>No responde</td>
</tr><tr>

<td>90961846684</td><td>19/06/2023</td><td>13:04:09</td><td>63801</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>17:58:55</td><td>18:02:24</td><td>01900358595
4dfd0</td><td>56961846684</td><td>CC</td><td>76661110-9</td><td>208</
td><td>9150729</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001RRL</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56961846684</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Us91bXOhumIQKFW_8Rfh-v0w3K7OFGG7Dm_lDPsw414</td><td>No responde</td>
</tr><tr>

<td>90982069428</td><td>19/06/2023</td><td>11:02:23</td><td>62453</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>14:10:43</td><td>14:19:37</td><td>01900358595
4c3b6</td><td>56982069428</td><td>CC</td><td>74885147-K</td><td>488</
td><td>9155077</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001KR5</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td>&nbsp;</
td><td>2</td><td>IVR_CC</td><td>56982069428</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sz_Kgt7dq5c1To3Iw7AHLYy0JRgiNqU60gLTQIRKEwg</td><td>Bueno yo llame porque
quer&#237;a consultar el saldo que quer&#237;a saber los gigas los minutos todo lo
que trae el plan pero el joven me atendi&#243; y muy amable lo felicito eso seria
todo.</td>
</tr><tr>

<td>90982239251</td><td>19/06/2023</td><td>13:10:26</td><td>63882</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>15:01:04</td><td>15:17:39</td><td>01920356c83
dc3a3</td><td>56982239251</td><td>&nbsp;</td><td>70776681-6</td><td>994</
td><td>7904362</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KB9N</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</
td><td>56982239251</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=qzCMUF8XEvOXPi5NxL7iXHsPRCS0Jtc1lb_ADKFGhe0</td><td>No
responde</td>
</tr><tr>

<td>90938886215</td><td>19/06/2023</td><td>13:53:43</td><td>64375</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>17:32:22</td><td>18:05:53</td><td>01920356c83
dccb1</td><td>56938886215</td><td>CC</td><td>43304729-K</td><td>2010</
td><td>7902648</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KDI2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56938886215</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Y6oQu_IyNOAsz8ffwHSIEYQOC9Iks8Tn1exgnua29VE</td><td>No responde</td>
</tr><tr>

<td>90938853400</td><td>19/06/2023</td><td>13:46:50</td><td>64292</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>17:03:31</td><td>17:17:11</td><td>01900358595
4d9bb</td><td>56938853400</td><td>CC</td><td>75538113-6</td><td>819</
td><td>9152950</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001QB2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56938853400</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=h1DAtyW10qo3W42Qn18kJPunEM9CL2hJpOLRCLXcscc</td><td>No responde</td>
</tr><tr>

<td>90936999715</td><td>19/06/2023</td><td>15:56:27</td><td>65766</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>17:22:43</td><td>17:30:48</td><td>01900358595
51ae3</td><td>56936999715</td><td>CC</td><td>77056813-7</td><td>484</
td><td>9161686</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002AJP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56936999715</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90982300184</td><td>19/06/2023</td><td>15:56:24</td><td>65764</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>19:47:06</td><td>19:52:16</td><td>01900358595
52390</td><td>56982300184</td><td>CC</td><td>73226311-K</td><td>241</
td><td>9163066</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002COR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56982300184</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gOsIP7sMhAEuIvpbmDf1rxpt5coeMPZdCE8-HHoWDMA</td><td>No responde</td>
</tr><tr>

<td>90996717955</td><td>19/06/2023</td><td>13:45:49</td><td>64280</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>21:25:08</td><td>21:30:24</td><td>01900358595
4f293</td><td>56996717955</td><td>CC</td><td>45577593-0</td><td>315</
td><td>9155593</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0020HM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56996717955</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=x3EHkrDBFE_1XXMZNdKCdmt3KD_eaQHngSxHYeRQOTg</td><td>Fui muy bien atendido,
gracias.</td>
</tr><tr>

<td>90996740089</td><td>19/06/2023</td><td>10:49:03</td><td>62315</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>17:26:07</td><td>17:33:02</td><td>01900358595
4dc43</td><td>56996740089</td><td>CC</td><td>75219608-7</td><td>414</
td><td>9155381</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001QV8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56996740089</td><td>KONECTA_PE</
td><td>Konecta Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>5</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90982934611</td><td>19/06/2023</td><td>12:00:14</td><td>63080</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>21:01:56</td><td>21:15:42</td><td>01900358595
52802</td><td>56982934611</td><td>SS</td><td>41453069-9</td><td>806</
td><td>9159853</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002DS5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56982934611</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=dF6VngRLLXxq6_UtquCDB2nH3GyGXuSmhZw12Br_9AQ</td><td>No
responde</td>
</tr><tr>

<td>90964588701</td><td>19/06/2023</td><td>10:59:57</td><td>62420</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>09:22:53</td><td>09:34:31</td><td>01900358595
49275</td><td>56964588701</td><td>CC</td><td>71489769-1</td><td>487</
td><td>9155786</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0018HQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56964588701</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xZC7ZJ7_41AbgyyyQ7Km00WBUQrF5IP9NGBuptdZfEs</td><td>No responde</td>
</tr><tr>

<td>90964321351</td><td>19/06/2023</td><td>13:52:27</td><td>64360</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>03:11:51</td><td>03:14:57</td><td>01900358595
484ba</td><td>56964321351</td><td>CC</td><td>75828782-3</td><td>114</
td><td>9156874</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001540</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56964321351</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=NWTcQ6a4Jl-Ia1gNkEI6eju45CmHZf2I_pX4zChxGi8</td><td>Soluci&#243;n ninguna porque
sigo teniendo problema con el internet, jam&#225;s me atendi&#243; un ejecutivo ni
nada as&#237; que la atenci&#243;n p&#233;sima solamente esperar esperar esperar y
no hubo atenci&#243;n.</td>
</tr><tr>

<td>90964428412</td><td>19/06/2023</td><td>14:40:41</td><td>64916</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>14:28:01</td><td>14:32:12</td><td>01920356c83
d7a8e</td><td>56964428412</td><td>CC</td><td>75704634-2</td><td>250</
td><td>7895337</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JP2A</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56964428412</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90964660879</td><td>19/06/2023</td><td>12:58:35</td><td>63734</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>18:31:49</td><td>18:48:41</td><td>01920356c83
d957c</td><td>56964660879</td><td>CC</td><td>41772383-8</td><td>898</
td><td>7900798</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JVPB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56964660879</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SsMbkzq3jhPiub71CwTKi5YDFcPo4u_OddPofcvmPu0</td><td>No responde</td>
</tr><tr>

<td>90965869232</td><td>19/06/2023</td><td>15:57:15</td><td>65775</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>12:01:41</td><td>12:13:13</td><td>01920356c83
d6520</td><td>56965869232</td><td>CC</td><td>76853036-K</td><td>475</
td><td>7898175</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JJN3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56965869232</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=pW6m9luhCLCiNtYOAIticpHLoa7oIXrjPI0tD61mgaI</td><td>Mientras hac&#237;amos la
gesti&#243;n de reclamo que estaba ingresando me cortaron el tel&#233;fono, fueron
dos ejecutivas as&#237; que muy malo el servicio.</td>
</tr><tr>

<td>90965904621</td><td>19/06/2023</td><td>14:32:59</td><td>64822</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>16:49:20</td><td>17:08:09</td><td>01920356c83
d8ae3</td><td>56965904621</td><td>SS</td><td>70327819-1</td><td>1129</
td><td>7898591</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JT4Q</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56965904621</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>2</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=zXWU0MvP1VuWZb2hdGb_RAohVVSaKj7RDJJd0WnrRuE</td><td>He tenido reiteradas veces
problemas con el internet y no me han dado informaci&#243;n solamente me ha dicho
que hay un problema en la antena que por donde yo vivo y no he tenido mayor
soluci&#243;n con respecto al tema, ya llevo mas de un a&#241;o exigiendo porque
tengo un plan de, 4 planes y ninguno me ha dado soluci&#243;n con respecto a la
se&#241;al que tengo donde yo vivo as&#237; que no he tenido mayor soluci&#243;n
con respecto a la se&#241;al de...</td>
</tr><tr>

<td>90966169222</td><td>19/06/2023</td><td>12:54:57</td><td>63691</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>12:39:25</td><td>12:55:28</td><td>01900358595
508ca</td><td>56966169222</td><td>SS</td><td>47633618-K</td><td>962</
td><td>9159450</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002635</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56966169222</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>2</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90965965602</td><td>19/06/2023</td><td>10:31:41</td><td>62130</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>11:19:22</td><td>11:35:04</td><td>01900358595
5028d</td><td>56965965602</td><td>CC</td><td>42143861-7</td><td>941</
td><td>9161993</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0024H8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56965965602</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Ge3KEuA8W6o2PCdtqUBRDtCb42_w1A74TraJZmaA-J8</td><td>Tengo problemas con la
factura me est&#225;n cobrando una cantidad que no corresponde a lo mensual.</td>
</tr><tr>

<td>90983829481</td><td>19/06/2023</td><td>10:15:23</td><td>61928</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>09:52:12</td><td>09:59:14</td><td>01900358595
49802</td><td>56983829481</td><td>SS</td><td>70860195-0</td><td>350</
td><td>9152198</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0019U6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Saldo_Consulta</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56983829481</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>1</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90983566537</td><td>19/06/2023</td><td>15:58:01</td><td>65784</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>17:02:25</td><td>17:14:15</td><td>01920356c83
d8c4c</td><td>56983566537</td><td>CC</td><td>71292539-6</td><td>709</
td><td>7894480</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JTG3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Compra_Anulacion</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56983566537</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ufPIBiDoXVp7Hum399m4LdnTkx2vZfTXwidZLFaxhy4</td><td>No responde</td>
</tr><tr>

<td>90965704658</td><td>19/06/2023</td><td>12:54:47</td><td>63689</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>12:48:47</td><td>12:50:23</td><td>01920356c83
d6ccf</td><td>56965704658</td><td>CC</td><td>75254842-0</td><td>59</
td><td>7895177</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JLKE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56965704658</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=2FHYKkhJfkH-
3aNXzuioECg8j5G7F_BJ90pkztk-QRU</td><td>Sigo con un servicio p&#233;simo.</td>
</tr><tr>

<td>90939568207</td><td>19/06/2023</td><td>15:57:48</td><td>65781</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>20:56:53</td><td>21:12:52</td><td>01920356c83
dd90c</td><td>56939568207</td><td>CC</td><td>62604018-7</td><td>910</
td><td>7904620</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KGJQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56939568207</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Rod2XHzj9KKVouoyxUTz2Cyk-5ZvyHTQ-Dgu4nlF6mc</td><td>Hola, el ejecutivo en este
caso no tenia idea, le preguntaba, le solicite un equipo siendo que yo tengo mis
cuentas al d&#237;a, cuando yo tome el servicio con Entel mi cuenta estaba, yo
solamente solicite la l&#237;nea sin equipo, y ahora que necesitaba urgente un
equipo, no me resolvi&#243; no tenia idea de nada as&#237; que ojal&#225; me puedan
llamar y me pueden solucionar el problema sino me voy a portar a otra
compa&#241;&#237;a, gracias.</td>
</tr><tr>

<td>90940385404</td><td>19/06/2023</td><td>14:21:11</td><td>64675</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>09:46:41</td><td>09:51:32</td><td>01920356c83
daed1</td><td>56940385404</td><td>SS</td><td>72397462-3</td><td>290</
td><td>7901045</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K63L</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56940385404</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3EX9HH5zT_poI9SrMhcSvVV-eXErNaQOUGwfRLPuffk</td><td>No responde</td>
</tr><tr>

<td>90984026221</td><td>19/06/2023</td><td>15:18:47</td><td>65341</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>17:21:04</td><td>17:31:32</td><td>01920356c83
dcc0f</td><td>56984026221</td><td>CC</td><td>72736636-9</td><td>628</
td><td>7902642</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KDD1</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56984026221</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WjZ2dyHX66doxaaM5E7R0H6RjSUNIQYloZK0MN-MLEo</td><td>El problema es que se
demoraron mucho en la atenci&#243;n se demoran como media hora en solucionar un
problema.</td>
</tr><tr>

<td>90941252577</td><td>19/06/2023</td><td>14:30:52</td><td>64797</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>19:17:04</td><td>19:28:11</td><td>01920356c83
dd32b</td><td>56941252577</td><td>CC</td><td>70802475-9</td><td>451</
td><td>7905119</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KF4Q</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56941252577</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>4</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=bAR8ZNwxo5tKtetomloT-GeF1HGoLVid9cV4ED5SJ3c</td><td>No
responde</td>
</tr><tr>

<td>90998733672</td><td>19/06/2023</td><td>17:02:45</td><td>66495</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>09:41:53</td><td>10:11:48</td><td>01920356c83
d4ca7</td><td>56998733672</td><td>SS</td><td>61862749-7</td><td>1673</
td><td>7893828</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JDJN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56998733672</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=0YAmidlLjGNjPeyLRTYig4UUMdU6Pjk27TF0PDjcin8</td><td>No responde</td>
</tr><tr>

<td>90942151613</td><td>19/06/2023</td><td>16:45:07</td><td>66282</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>15:55:35</td><td>16:05:13</td><td>01920356c83
d84e3</td><td>56942151613</td><td>CC</td><td>48581296-2</td><td>572</
td><td>7897455</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JRKU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56942151613</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OvxDgar3Y2r8TRLwjkBaqFYX-daZhE8WzxW8hWJ3D5A</td><td>No responde</td>
</tr><tr>

<td>90942086544</td><td>19/06/2023</td><td>10:31:55</td><td>62132</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>22:13:40</td><td>23:16:01</td><td>01920356c83
ddcf0</td><td>56942086544</td><td>SS</td><td>76372468-9</td><td>3740</
td><td>7902240</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KHIR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56942086544</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Y6OWKW0eoF24VogQz3PkqHI9xxHVeD3DtVY-40FXUOk</td><td>No me dieron soluci&#243;n,
solo me pidieron disculpas una y otra vez, en nombre de la empresa pero no me
dieron ninguna soluci&#243;n ni tampoco gestionaron una soluci&#243;n as&#237; que
super inconforme.</td>
</tr><tr>

<td>90984222763</td><td>19/06/2023</td><td>12:32:00</td><td>63443</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>18:21:06</td><td>18:26:15</td><td>01900358595
4e214</td><td>56984222763</td><td>CC</td><td>74928901-5</td><td>309</
td><td>9153036</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001SDP</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56984222763</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZnkDQ8l672GKKEdMrLAO5WIq15g8XvwSXBvboWt3og8</td><td>Muy buena, vale la pena.</td>
</tr><tr>

<td>90984271565</td><td>19/06/2023</td><td>15:18:31</td><td>65338</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>13:39:31</td><td>13:43:55</td><td>01920356c83
dbeb7</td><td>56984271565</td><td>CC</td><td>47112819-8</td><td>263</
td><td>7904292</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KA2L</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Seguro_Asistencia_Urgencia_Dental</td><td>&nbsp;</td><td>2</
td><td>IVR_CC</td><td>56984271565</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90967496446</td><td>19/06/2023</td><td>14:21:10</td><td>64673</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>10:12:51</td><td>10:21:46</td><td>01900358595
49ba1</td><td>56967496446</td><td>SS</td><td>74704605-0</td><td>465</
td><td>9153453</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001AR3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_SS</td><td>56967496446</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90985665554</td><td>19/06/2023</td><td>10:45:44</td><td>62272</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>20:08:46</td><td>20:13:19</td><td>01920356c83
d9e46</td><td>56985665554</td><td>CC</td><td>72640098-9</td><td>273</
td><td>7900876</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K1VH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56985665554</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1eVL5FMoHQ8jj6y1HYSKQejTpbPBxV98KLQgPoDrAC0</td><td>Todo resuelto, muchas
gracias.</td>
</tr><tr>

<td>90985401507</td><td>19/06/2023</td><td>11:37:16</td><td>62828</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>16:58:17</td><td>17:07:04</td><td>01900358595
4d911</td><td>56985401507</td><td>CC</td><td>76793319-3</td><td>480</
td><td>9155349</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001Q5O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56985401507</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=phQPOGmsNAFBzizb7zuZNvMX7WrNYztmEn5o069BYvw</td><td>Se
preocuparon de solucionar mi problema de que no tenia internet y luego me llamaron
para verificar si ya no tenia el problema, anduvo super bien.</td>
</tr><tr>

<td>90984845960</td><td>19/06/2023</td><td>15:14:30</td><td>65291</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>18:08:07</td><td>18:26:37</td><td>01900358595
4e0cd</td><td>56984845960</td><td>SS</td><td>74586595-K</td><td>972</
td><td>9156608</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001S3I</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56984845960</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=KuuI4AaULMkyHXCR5RvXR4OMw2LmvGy27kSM5UMWY8o</td><td>No
responde</td>
</tr><tr>

<td>90984739835</td><td>19/06/2023</td><td>14:21:26</td><td>64677</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>19:04:36</td><td>19:42:44</td><td>01920356c83
d987c</td><td>56984739835</td><td>CC</td><td>71292539-6</td><td>2287</
td><td>7900831</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K0HA</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56984739835</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90944213621</td><td>19/06/2023</td><td>15:15:09</td><td>65299</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>10:44:17</td><td>11:04:46</td><td>01920356c83
db1c1</td><td>56944213621</td><td>CC</td><td>72794165-7</td><td>1228</
td><td>7904725</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K6R3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56944213621</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>4</td><td>2</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90944008612</td><td>19/06/2023</td><td>10:24:19</td><td>62034</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>10:19:06</td><td>10:43:09</td><td>01920356c83
d5352</td><td>56944008612</td><td>CC</td><td>61293165-8</td><td>1423</
td><td>7892835</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JF90</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_V_H_Internet_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56944008612</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=RZlOE-
CiAS55BW2i6rCzfwIHenxUFPyxydncTD0OfRw</td><td>Gracias al call center por arreglar
el problema que tenia, muchas gracias.</td>
</tr><tr>

<td>90999160181</td><td>19/06/2023</td><td>13:10:13</td><td>63877</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>15:42:31</td><td>15:54:21</td><td>01900358595
514bd</td><td>56999160181</td><td>CC</td><td>71463396-1</td><td>603</
td><td>9158968</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00292M</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_consultas_alternativas</td><td>no puedo llamar a mis
contactos</td><td>3</td><td>IVR_105</td><td>56999160181</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=FBAncSKLQ8PJ0OUUu5DFg5fMIX0Uy2rPmWBABogvvnU</td><td>No responde</td>
</tr><tr>

<td>90999677152</td><td>19/06/2023</td><td>17:01:51</td><td>66482</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>10:49:00</td><td>11:11:04</td><td>01920356c83
d5896</td><td>56999677152</td><td>CC</td><td>45644053-3</td><td>1280</
td><td>7897002</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JGIR</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</td><td>IVR_105</
td><td>56999677152</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90999508231</td><td>19/06/2023</td><td>14:29:34</td><td>64780</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>19:03:14</td><td>19:14:55</td><td>01900358595
4e64e</td><td>56999508231</td><td>CC</td><td>72080082-9</td><td>656</
td><td>9153071</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001TFI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56999508231</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=I2y5su7r-kB2K78ygQ69zWeZsfQz1bx659hS9j8zoZ0</td><td>No
responde</td>
</tr><tr>

<td>90986996390</td><td>19/06/2023</td><td>11:55:37</td><td>63020</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>17:37:39</td><td>17:48:47</td><td>01900358595
4dd91</td><td>56986996390</td><td>SS</td><td>71292539-6</td><td>667</
td><td>9157741</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001R9M</
td><td>Diamante</td><td>563457</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56986996390</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=CeZR64qEFPtjeu6lMUnoxc-WLknrfZIxG37N29cy02s</td><td>La amabilidad de las
ni&#241;as que atendieron el call center excelente, y la disponibilidad para
solucionar el problema igual.</td>
</tr><tr>

<td>90987086205</td><td>19/06/2023</td><td>11:37:38</td><td>62831</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>14:05:01</td><td>14:28:35</td><td>01920356c83
dc055</td><td>56987086205</td><td>CC</td><td>75181270-1</td><td>1359</
td><td>7902493</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KAF9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56987086205</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xWCiqFzZPqBvJhtCAXEgjLbiZvp9BHukhuFRXdXGknQ</td><td>No responde</td>
</tr><tr>

<td>90987154473</td><td>19/06/2023</td><td>12:31:55</td><td>63441</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>10:55:48</td><td>11:03:02</td><td>01900358595
4a385</td><td>56987154473</td><td>CC</td><td>73641563-1</td><td>433</
td><td>9153523</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001CQ3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56987154473</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yWy3cuhsgszDALfYfVwvJFR-iAFymE48Aha1te1w6rM</td><td>No porque llame por un asunto
que se me hab&#237;a como bloqueado el tel&#233;fono y me lo reiniciaron, me lo
resetearon y esta todo bien. </td>
</tr><tr>

<td>90987236669</td><td>19/06/2023</td><td>14:29:08</td><td>64776</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>16:05:02</td><td>16:17:02</td><td>01900358595
4d299</td><td>56987236669</td><td>&nbsp;</td><td>75440326-8</td><td>506</
td><td>9154063</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001OI5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>Problemas
Navegacion</td><td>&nbsp;</td><td>&nbsp;</td><td>103_PP</td><td>56987236669</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90946165640</td><td>19/06/2023</td><td>15:58:12</td><td>65785</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>17:06:36</td><td>17:23:10</td><td>01900358595
519e0</td><td>56946165640</td><td>CC</td><td>70377484-9</td><td>993</
td><td>9162940</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002ABM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Plan_Consulta_Tipos</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56946165640</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90948625797</td><td>19/06/2023</td><td>15:27:21</td><td>65446</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>14:50:25</td><td>14:56:01</td><td>01920356c83
d7d52</td><td>56948625797</td><td>SS</td><td>75704634-2</td><td>335</
td><td>7897356</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JPOE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_SS</
td><td>56948625797</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DkUG6VSdiyQHOZysX7CIeb0bsP3o3c4i-dPUfe-Fj2o</td><td>No responde</td>
</tr><tr>

<td>90946890044</td><td>19/06/2023</td><td>16:52:21</td><td>66369</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>15:05:25</td><td>15:10:20</td><td>01920356c83
d7f09</td><td>56946890044</td><td>SS</td><td>71521236-6</td><td>294</
td><td>7893281</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JQ64</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_SS</td><td>56946890044</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90973849707</td><td>19/06/2023</td><td>13:11:58</td><td>63899</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>19:41:19</td><td>19:45:51</td><td>01920356c83
dd490</td><td>56973849707</td><td>CC</td><td>76372468-9</td><td>271</
td><td>7903360</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KFFV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>&nbsp;</
td><td>3</td><td>IVR_CC</td><td>56973849707</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mbkR-9d1qCIPU5vw9NS5HXu7q8cQYpS_1ybQgrewH7A</td><td>El ejecutivo fue muy amable y
resolvi&#243; todas mis dudas.</td>
</tr><tr>

<td>90949673743</td><td>19/06/2023</td><td>15:16:56</td><td>65322</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>21:02:30</td><td>21:16:42</td><td>01920356c83
da2f2</td><td>56949673743</td><td>CC</td><td>75346313-5</td><td>851</
td><td>7898791</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K34N</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56949673743</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90950713016</td><td>19/06/2023</td><td>12:58:35</td><td>63733</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>20:42:03</td><td>20:57:59</td><td>01920356c83
dd829</td><td>56950713016</td><td>CC</td><td>74948174-9</td><td>850</
td><td>7903400</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KGCN</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_105</td><td>56950713016</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90989553991</td><td>19/06/2023</td><td>11:20:58</td><td>62656</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>12:25:08</td><td>12:36:51</td><td>01920356c83
d6933</td><td>56989553991</td><td>SS</td><td>77665205-9</td><td>702</
td><td>7896186</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JKNJ</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>un plan muy
caro</td><td>3</td><td>IVR_105</td><td>56989553991</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IXJ_7k6etJnR54iEh6mZkb8epNm8ILVsYZ1EBnc-bUg</td><td>Me atendieron super bien y me
entendieron mi problema que tenia en el momento as&#237; que muy agradecida de los
que me atendieron eso seria.</td>
</tr><tr>

<td>90951894570</td><td>19/06/2023</td><td>16:32:31</td><td>66165</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>12:47:22</td><td>13:19:00</td><td>01920356c83
dbaf7</td><td>56951894570</td><td>CC</td><td>76619875-9</td><td>1888</
td><td>7901185</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K94M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56951894570</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ivGCJ0D1sLmpyXh5Mu-te7EKi3ApaZVlRIuuyVYPbNk</td><td>No responde</td>
</tr><tr>

<td>90988941113</td><td>19/06/2023</td><td>10:48:28</td><td>62309</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>19:01:37</td><td>19:15:05</td><td>01900358595
4e62f</td><td>56988941113</td><td>CC</td><td>43517905-3</td><td>807</
td><td>9156650</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001TEJ</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_105</td><td>56988941113</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=UI3UibJ6CGvPeZlTAGeS3pobR-UEQQydJnt8AN7cnJM</td><td>No responde</td>
</tr><tr>

<td>90988942867</td><td>19/06/2023</td><td>14:31:58</td><td>64810</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>16:15:13</td><td>16:29:38</td><td>01920356c83
dc7fe</td><td>56988942867</td><td>CC</td><td>75742111-9</td><td>864</
td><td>7903177</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KCCH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_IVR_Consulta_Acceso</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56988942867</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ggi4vLYxxbrtab1itQZzLLkoZxPQ86vly9b3vsQ1_qY</td><td>Si fue todo bien,
much&#237;simas gracias Entel.</td>
</tr><tr>

<td>90975730350</td><td>19/06/2023</td><td>16:05:26</td><td>65874</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>17:52:33</td><td>18:05:19</td><td>01900358595
51cca</td><td>56975730350</td><td>CC</td><td>75410059-1</td><td>765</
td><td>9161707</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002B30</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56975730350</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=dviBdc8xGcGJXe7zlKdiEcaVvXJpa77h6JWEmiFCzzc</td><td>La chica que me atendi&#243;
muy amable muy simp&#225;tica y entend&#237;a el tema y me ayudo bastante en el
tema as&#237; que estoy a la espera de la resoluci&#243;n de lo que le hable.</td>
</tr><tr>

<td>90975673527</td><td>19/06/2023</td><td>10:44:54</td><td>62262</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>21:40:20</td><td>21:45:43</td><td>01920356c83
da58b</td><td>56975673527</td><td>CC</td><td>70280965-7</td><td>153</
td><td>7898817</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K3PG</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56975673527</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>5</td><td>2</td><td>1</td><td>&nbsp;</td><td>No
responde</td>
</tr><tr>

<td>90975442872</td><td>19/06/2023</td><td>15:25:31</td><td>65426</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>15:28:24</td><td>15:47:40</td><td>01900358595
4cd8c</td><td>56975442872</td><td>CC</td><td>78292269-6</td><td>1155</
td><td>9156397</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001N9Q</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56975442872</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=n61i2axAfr-ll337GlqTxdKyZcHmzxXy9kXBSDjARoE</td><td>Bueno mi nombre es Alejandro
Rivero lo cual llame para que me dieran soluci&#243;n con respecto a mis planes
porque tengo una l&#237;nea que no la estoy ocupando y el plan de 14990 y estaba
buscando alguna soluci&#243;n para eso o bien cierto hacer una portabilidad con los
4 n&#250;meros porque me esta saliendo muy caro, subieron mucho los planes de
verdad entonces yo estaba pidiendo eso m&#225;s que nada y no lo dieron nunca me
estaban ofreciendo otro plan, no, fue engorroso todo el tema la verdad fue muy mala
experiencia eso fue, gracias.</td>
</tr><tr>

<td>90954064831</td><td>19/06/2023</td><td>15:26:20</td><td>65435</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>18:31:25</td><td>18:58:01</td><td>01920356c83
dd065</td><td>56954064831</td><td>SS</td><td>73317931-7</td><td>1595</
td><td>7901485</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KEFK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56954064831</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_xgsSoidcl1QGyq7_DRK6imQERk_OJl04knRbuJzaiU</td><td>Gracias me resolvieron el
problema.</td>
</tr><tr>

<td>90954255226</td><td>19/06/2023</td><td>10:48:18</td><td>62304</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>13:43:52</td><td>13:54:28</td><td>01900358595
4bff8</td><td>56954255226</td><td>CC</td><td>48765706-9</td><td>636</
td><td>9150365</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001JT8</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56954255226</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yK2NpI9bMqt7M6Chw9EDXmTRGMrgkDmbmrgTg5ravqo</td><td>Muy bueno, satisfecho.</td>
</tr><tr>

<td>90991000732</td><td>19/06/2023</td><td>10:15:33</td><td>61931</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>11:28:33</td><td>11:39:57</td><td>01900358595
50341</td><td>56991000732</td><td>CC</td><td>77226772-K</td><td>626</
td><td>9160714</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0024MS</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_enojado</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56991000732</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90954347117</td><td>19/06/2023</td><td>12:36:29</td><td>63497</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>11:31:31</td><td>11:41:31</td><td>01920356c83
d6036</td><td>56954347117</td><td>CC</td><td>75579521-6</td><td>422</
td><td>7896086</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JIFQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>&nbsp;</td><td>3</td><td>IVR_CC</
td><td>56954347117</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gzsqJm23rX-rInzKQHghv0rACVdmpMLBYLtsMTrYcA4</td><td>Satisfactoria porque la
se&#241;orita que me atendi&#243; fue muy amable en solucionarme, el problema y
&#225;gil la gesti&#243;n, para otras oportunidades hab&#237;a tenido mucha
problema en este caso fue muy r&#225;pido as&#237; que muy satisfecho con la
atenci&#243;n. Gracias.</td>
</tr><tr>

<td>90954461734</td><td>19/06/2023</td><td>16:31:27</td><td>66154</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>15:47:48</td><td>16:12:02</td><td>01920356c83
d83e8</td><td>56954461734</td><td>SS</td><td>74885147-K</td><td>1401</
td><td>7898509</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JRD3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>3</td><td>IVR_SS</
td><td>56954461734</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=8v2HJsQseOFLUW3IwGvtr4gHtOSRTsH7K7GXoZdFm-o</td><td>No responde</td>
</tr><tr>

<td>90954582725</td><td>19/06/2023</td><td>15:56:56</td><td>65772</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>16:05:12</td><td>16:47:29</td><td>01900358595
5160c</td><td>56954582725</td><td>CC</td><td>76619875-9</td><td>2536</
td><td>9160960</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0029D4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56954582725</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=nTNmqGe42yGXvI5KEYp5vxUqo20e33JowDZSrOJs6mw</td><td>No responde</td>
</tr><tr>

<td>90991515836</td><td>19/06/2023</td><td>16:28:02</td><td>66110</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>17:29:38</td><td>17:35:00</td><td>01900358595
51b4a</td><td>56991515836</td><td>CC</td><td>74735576-2</td><td>321</
td><td>9162966</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002AN0</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>&nbsp;</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56991515836</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
xp5gopPA99XVcjMR-xEH1ykDRA04cUexIh_rbJ99Gc</td><td>No responde</td>
</tr><tr>

<td>90991342778</td><td>19/06/2023</td><td>11:33:59</td><td>62784</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>08:51:02</td><td>09:02:40</td><td>01920356c83
d4394</td><td>56991342778</td><td>CC</td><td>71619286-5</td><td>509</
td><td>7897889</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JBB6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_PV_G_Dificultades_Reclamo</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56991342778</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956275882</td><td>19/06/2023</td><td>13:04:25</td><td>63806</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>14:47:09</td><td>14:56:11</td><td>01920356c83
d7ce9</td><td>56956275882</td><td>CC</td><td>75254842-0</td><td>541</
td><td>7895362</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JPL5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>2</td><td>IVR_CC</td><td>56956275882</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
M&#243;vil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tLXbr9SFnI3xm6wyZmM6McYVCg8yNfn8GarEVznQi0s</td><td>Mucho conocimiento respecto
del tema que se le planteo para dar r&#225;pidamente la soluci&#243;n,
gracias.</td>
</tr><tr>

<td>90976516669</td><td>19/06/2023</td><td>14:29:43</td><td>64782</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>10:21:48</td><td>10:30:37</td><td>01900358595
4ff08</td><td>56976516669</td><td>CC</td><td>74232140-1</td><td>529</
td><td>9158094</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0023L5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56976516669</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=9pL7SBQQ8MgeYEv1zNRFfRQTFj3twANDjdbDnnRmKmY</
td><td>Entel es una empresa muy mala, muy ineficiente al cual no me permite
trabajar al ritmo que debo trabajar.</td>
</tr><tr>

<td>90976719310</td><td>19/06/2023</td><td>16:37:27</td><td>66224</
td><td>Call Center
M&#243;vil</td><td>18/06/2023</td><td>16:47:37</td><td>17:07:23</td><td>01920356c83
dca01</td><td>56976719310</td><td>CC</td><td>7287939-2</td><td>1185</
td><td>7902616</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KCSK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td>&nbsp;</td><td>3</
td><td>IVR_CC</td><td>56976719310</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90956102178</td><td>19/06/2023</td><td>11:02:56</td><td>62459</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>12:08:56</td><td>12:17:30</td><td>01920356c83
d6642</td><td>56956102178</td><td>CC</td><td>75723630-3</td><td>513</
td><td>7899233</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JK04</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>&nbsp;</td><td>2</td><td>IVR_CC</
td><td>56956102178</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>&nbsp;</td><td>No responde</td>
</tr><tr>

<td>90991905917</td><td>19/06/2023</td><td>11:37:01</td><td>62825</
td><td>Call Center
M&#243;vil</td><td>17/06/2023</td><td>15:23:52</td><td>15:37:28</td><td>01900358595
4cd06</td><td>56991905917</td><td>CC</td><td>73857973-9</td><td>554</
td><td>9154006</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001N5K</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>&nbsp;</
td><td>&nbsp;</td><td>3</td><td>IVR_CC</td><td>56991905917</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>T&#233;cnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=1aIBO8qr3SmNlskmCLjV27lFXKMUL9soBrrtGVGkFGw</
td><td>Sufr&#237; el hurto de uno de mis tel&#233;fonos m&#243;viles, la ejecutiva
fue muy diligente en ayudarme en el proceso as&#237; que todo bien con la
atenci&#243;n.</td>
</tr>
</table>
</div>

You might also like