Professional Documents
Culture Documents
<td>90920378058</td><td>02/06/2023</td><td>10:05:12</td><td>52</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>12:05:45</td><td>12:19:30</td><td>019003374ea
3a409</td><td>56920378058</td><td>SS</td><td>71710609-1</td><td>824</
td><td>8894952</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPGUH</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56920378058</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Vap5ah_z0Jewh-PICD_BNfUp99DlrVcT9xSnLUR1Kjg</td><td>No
responde</td>
</tr><tr>
<td>90988146297</td><td>02/06/2023</td><td>12:04:02</td><td>1372</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>11:11:58</td><td>11:20:42</td><td>01920356c83
59349</td><td>56988146297</td><td>SS</td><td>46083945-9</td><td>523</
td><td>7685557</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0040K5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56988146297</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90956447523</td><td>02/06/2023</td><td>12:02:50</td><td>1358</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>11:30:09</td><td>11:41:10</td><td>019003374ea
39bdb</td><td>56956447523</td><td>CC</td><td>76933219-7</td><td>660</
td><td>8899906</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPET5</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>suscripci??n de
contenido</td><td>3</td><td>IVR_105</td><td>56956447523</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90956712269</td><td>02/06/2023</td><td>13:44:05</td><td>2500</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>12:09:25</td><td>12:13:27</td><td>019003374ea
3a4de</td><td>56956712269</td><td>CC</td><td>71463396-1</td><td>241</
td><td>8905053</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPH56</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56956712269</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wypXvO22rkaNHpZ2pw6PiQKCeiyk6bNohwtlEG8Q6qw</td><td>No mas que nada renuncie
digamos porque voy a quedar sin trabajo entonces la idea es no quedar endeudado
pero recogieron bien mis peticiones lo que dije para poder eliminar el plan con un
mes o dos meses igual cuando vuelva a trabajar ahí tomaremos otro plan de
nuevo muchas gracias, Entel muy bueno al menos para mi se ha portado bien no tengo
ni una queja contra Entel.</td>
</tr><tr>
<td>90971918677</td><td>02/06/2023</td><td>15:23:05</td><td>3585</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>09:56:12</td><td>10:00:27</td><td>019003374ea
38832</td><td>56971918677</td><td>SS</td><td>72470103-5</td><td>169</
td><td>8894472</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BP9VT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56971918677</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=nn7p0XLywG4SS0HHsSdWIc3QSMamJJyvNB9dKDM3Z2c</td><td>No responde</td>
</tr><tr>
<td>90971900814</td><td>02/06/2023</td><td>10:13:57</td><td>162</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>16:50:14</td><td>16:57:16</td><td>019003374ea
3df76</td><td>56971900814</td><td>CC</td><td>74735576-2</td><td>421</
td><td>8906068</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPVP3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56971900814</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
usJSVLIHLQsUieKmJLpCX7L-t6lCHW9iN1Plrdt4PQ</td><td>Muy amable el operador.</td>
</tr><tr>
<td>90987762968</td><td>02/06/2023</td><td>15:20:47</td><td>3559</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:26:37</td><td>15:33:24</td><td>01920356c83
5c51e</td><td>56987762968</td><td>CC</td><td>75451187-7</td><td>406</
td><td>7680306</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004D23</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56997987922</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90987934199</td><td>02/06/2023</td><td>15:19:06</td><td>3537</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>19:53:45</td><td>20:07:16</td><td>01920356c83
5efed</td><td>56987934199</td><td>CC</td><td>75090876-4</td><td>810</
td><td>7684950</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004NO5</td><td>Plata</
td><td>563435</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </td><td>un
moderador anuncia una
oraci??n</td><td>3</td><td>600105</td><td>56979862419</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=FPvhFhV2WSVRuRrRQs1afwkBrAn7E6irjq2qqCKwLHI</td><td>No responde</td>
</tr><tr>
<td>90977898393</td><td>02/06/2023</td><td>16:21:22</td><td>4226</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>14:49:05</td><td>15:07:04</td><td>01920356c83
5bde9</td><td>56977898393</td><td>CC</td><td>75200366-1</td><td>1003</
td><td>7682221</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004B8F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56977898393</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90992556962</td><td>02/06/2023</td><td>11:34:58</td><td>1036</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>12:41:10</td><td>12:55:14</td><td>019003374ea
3ac25</td><td>56992556962</td><td>CC</td><td>76473031-3</td><td>844</
td><td>8897614</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPIV8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56992556962</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90993332467</td><td>02/06/2023</td><td>10:13:18</td><td>153</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>22:47:51</td><td>23:04:20</td><td>019003374ea
40efa</td><td>56993332467</td><td>CC</td><td>77224711-7</td><td>988</
td><td>8896589</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQBKU</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>Necesito cambiar el destino de
retiro de una compra que
realice</td><td>3</td><td>IVR_105</td><td>56993332467</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=4yhIHBiFORw5qMAGX5L9hII-91G1_J5fSLyFkEghu-E</td><td>Mi hijo compró un
celular y que estudia en Valparaíso, lo compró él pero a través
de mi cuenta y lo tengo que retirar yo personalmente no puedo ir a Valparaíso
a retirar el celular, pedí que me lo pudieran trasladar a Santiago y me dicen
que no es posible tampoco lo puede retirar mi hijo con mi cedula de identidad ni
nada, lo encuentro insólito. </td>
</tr><tr>
<td>90993584576</td><td>02/06/2023</td><td>14:33:18</td><td>3071</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:12:21</td><td>15:23:46</td><td>01920356c83
5c284</td><td>56993584576</td><td>CC</td><td>10586070-6</td><td>684</
td><td>7676234</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004CD9</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56993584576</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=stn-
7v5GjTDHGWEiK3HSgqqvS_WBezmNymQt6wj71po</td><td>No responde</td>
</tr><tr>
<td>90930972127</td><td>02/06/2023</td><td>12:33:02</td><td>1703</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:36:15</td><td>15:55:32</td><td>019003374ea
3d0ae</td><td>56930972127</td><td>SS</td><td>71746439-7</td><td>1156</
td><td>8908348</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPS2V</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56930972127</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90931247773</td><td>02/06/2023</td><td>13:35:03</td><td>2390</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:50:26</td><td>16:01:22</td><td>01920356c83
5c9ba</td><td>56931247773</td><td>CC</td><td>72426160-4</td><td>655</
td><td>7678367</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004E6U</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56931247773</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=aAa6LReQQnLOFFaxX_-cCF7-fOjko7F2kPBl6NUEbw4</td><td>No
responde</td>
</tr><tr>
<td>90957892058</td><td>02/06/2023</td><td>15:11:37</td><td>3447</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>20:19:43</td><td>20:35:03</td><td>019003374ea
401d0</td><td>56957892058</td><td>SS</td><td>75205394-4</td><td>856</
td><td>8904010</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ8BN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56957892058</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=ani7LWgVc-
pPhlRrf8Z5PG6XqOTiqglbqpvkGFC8QgY</td><td>No responde</td>
</tr><tr>
<td>90957989612</td><td>02/06/2023</td><td>13:04:53</td><td>2066</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>11:08:15</td><td>11:19:35</td><td>01920356c83
5929e</td><td>56957989612</td><td>CC</td><td>47112819-8</td><td>679</
td><td>7683538</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0040EQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56957989612</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90958901569</td><td>02/06/2023</td><td>11:45:31</td><td>1176</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>18:13:31</td><td>18:15:23</td><td>01920356c83
5e1f8</td><td>56958901569</td><td>CC</td><td>75889072-4</td><td>56</
td><td>7684752</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004K8J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56958901569</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=4SKeViXJvovrlhS2nGwCxY7x_UvLNw3-X7aIC-De2_s</td><td>No me pude contactar con la
operadora.</td>
</tr><tr>
<td>90979172323</td><td>02/06/2023</td><td>15:11:24</td><td>3445</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>17:51:50</td><td>18:13:48</td><td>01920356c83
5de88</td><td>56979172323</td><td>SS</td><td>74928901-5</td><td>1317</
td><td>7682717</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004JD6</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56945359380</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90979251791</td><td>02/06/2023</td><td>15:54:44</td><td>3932</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>09:21:23</td><td>09:30:07</td><td>019003374ea
3824d</td><td>56979251791</td><td>SS</td><td>73641563-1</td><td>471</
td><td>8891848</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BP8GO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56979251791</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=UzRpa8E17gcdG4M7WD_Fs2jr7BAocPALtI612GcIWJY</td><td>Buena experiencia, gracias
Entel.</td>
</tr><tr>
<td>90979578511</td><td>02/06/2023</td><td>12:46:12</td><td>1867</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>16:39:50</td><td>16:57:55</td><td>019003374ea
3dd84</td><td>56979578511</td><td>CC</td><td>41477660-4</td><td>1085</
td><td>8893331</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPV9I</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56979578511</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=C0Z5nwPjNTSvcsgxIgyNPngmNzB9m6Vsf4NPqC3b9RY</td><td>No responde</td>
</tr><tr>
<td>90979626204</td><td>02/06/2023</td><td>15:22:32</td><td>3579</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:45:53</td><td>11:03:58</td><td>01920356c83
58e4e</td><td>56979626204</td><td>CC</td><td>71523154-9</td><td>1084</
td><td>7685492</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003VCB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56979626204</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3of2KeTkEKCJ6Fx5VpOqicri9UUCG1U7-1PLXjdSpX0</td><td>Todo muy bien, muchas gracias
por todo, me solucionaron el problema y todo salió bien, hasta luego.</td>
</tr><tr>
<td>90993983211</td><td>02/06/2023</td><td>14:14:57</td><td>2847</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>13:31:23</td><td>13:40:21</td><td>019003374ea
3b6bd</td><td>56993983211</td><td>SS</td><td>75921161-8</td><td>538</
td><td>8905365</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPLJU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Mi_Numero_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56993983211</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RnAs2VvRKe3fMhMqWrtTuFctefbMnHDOxzZNnkSwqZo</td><td>No responde</td>
</tr><tr>
<td>90994525942</td><td>02/06/2023</td><td>11:39:46</td><td>1097</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>12:51:16</td><td>13:00:49</td><td>01920356c83
5a72c</td><td>56994525942</td><td>CC</td><td>16678026-8</td><td>572</
td><td>7685902</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0045IU</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Al?? Qu?? pasa Se??orita yo tengo un
plan de $8000</td><td>3</td><td>IVR_105</td><td>56994525942</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90932034683</td><td>02/06/2023</td><td>12:35:06</td><td>1729</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>18:45:32</td><td>18:47:53</td><td>019003374ea
3f472</td><td>56932034683</td><td>CC</td><td>77905796-8</td><td>118</
td><td>8893699</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ50R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56932034683</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=4o9nPfsEX9P87n5Cg6wKFrzQhtwj6WmC2NHXEmL8mIk</td><td>El ejecutivo me corto la
llamada y no me la devolvió.</td>
</tr><tr>
<td>90932047528</td><td>02/06/2023</td><td>16:38:20</td><td>4356</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:34:28</td><td>15:43:26</td><td>01920356c83
5c6ab</td><td>56932047528</td><td>CC</td><td>73641618-2</td><td>496</
td><td>7674238</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004DEG</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56932047528</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=rHliGK0QVjdSe1u4WX56ceNHbmLpCdjBM0SfVo3Gvxk</td><td>No
me dieron ninguna solución y hasta el día de hoy estoy esperando
respuestas.</td>
</tr><tr>
<td>90932361113</td><td>02/06/2023</td><td>13:15:36</td><td>2195</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>16:34:36</td><td>16:53:07</td><td>01920356c83
5d195</td><td>56932361113</td><td>CC</td><td>49051215-2</td><td>1110</
td><td>7676479</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004G5P</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56932361113</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>3</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90959881495</td><td>02/06/2023</td><td>10:47:20</td><td>521</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>23:10:04</td><td>23:17:59</td><td>01920356c83
6017d</td><td>56959881495</td><td>SS</td><td>74545280-9</td><td>474</
td><td>7687142</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004S4H</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_SS</
td><td>56959881495</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90981347372</td><td>02/06/2023</td><td>11:04:09</td><td>711</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>16:23:26</td><td>16:30:51</td><td>01920356c83
5cf97</td><td>56981347372</td><td>CC</td><td>44876386-2</td><td>444</
td><td>7674380</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004FLR</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td>estoy llamando
porque</td><td>3</td><td>IVR_105</td><td>56981347372</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=rw2CIG6X_psA6xhT8kG4pMtcP6cRHSaE8exWORW_90M</td><td>Me atendió bastante
atención y me soluciono inmediatamente el problema por eso le puse buena nota,
estoy conforme con la atención.</td>
</tr><tr>
<td>90994947646</td><td>02/06/2023</td><td>11:19:56</td><td>882</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:35:32</td><td>15:57:03</td><td>01920356c83
5c6e4</td><td>56994947646</td><td>CC</td><td>76882245-K</td><td>1290</
td><td>7678322</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004DG9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Telefonia_Fija_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56994947646</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=LSoIVz82iuTd-8T6-Vr0HOBp-PhpeY-rDcAxEi2ktME</td><td>No responde</td>
</tr><tr>
<td>90932788564</td><td>02/06/2023</td><td>13:46:15</td><td>2524</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>17:42:12</td><td>17:56:40</td><td>019003374ea
3e972</td><td>56932788564</td><td>CC</td><td>73005271-5</td><td>867</
td><td>8901181</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ28T</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56940692025</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=DWTUfpg045A9LdMiiDOEhJzyWt8FJvmwn6393vQ-J5U</td><td>Bueno excelente la
atención del ejecutivo, pero tengo que esperar la respuesta que el ejecutivo
me dijo en 24 horas pero él es un excelente funcionario, muy buena
atención gracias.</td>
</tr><tr>
<td>90933864468</td><td>02/06/2023</td><td>13:08:21</td><td>2108</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>21:22:57</td><td>21:29:15</td><td>019003374ea
408a9</td><td>56933864468</td><td>CC</td><td>72573742-4</td><td>336</
td><td>8893970</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQA2G</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Cargo_fijo_Consulta_suspensi??n</td><td> </
td><td>3</td><td>IVR_105</td><td>56933864468</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>2</td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90961903527</td><td>02/06/2023</td><td>15:30:25</td><td>3673</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>14:33:06</td><td>14:54:19</td><td>01920356c83
5ba99</td><td>56961903527</td><td>CC</td><td>70559059-1</td><td>1273</
td><td>7676111</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004AE5</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56961903527</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90962010512</td><td>02/06/2023</td><td>16:21:06</td><td>4221</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:34:41</td><td>15:43:41</td><td>019003374ea
3d053</td><td>56962010512</td><td>CC</td><td>70831146-4</td><td>540</
td><td>8893098</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPS04</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_H_Entel_Hogar_Consulta_Factibilidad</td><td> </td><td>2</
td><td>IVR_CC</td><td>56962010512</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_FRkKeKHBtlnqci6bqPGc_oUDrmvMjynL3rMlAtjwJU</td><td>El call center ni un problema
pero las antenas de ustedes tienen muy mala señal para que la revisen en el
sector 4ta región, Romeralcillo por favor.</td>
</tr><tr>
<td>90962133715</td><td>02/06/2023</td><td>16:37:56</td><td>4354</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>14:52:40</td><td>14:57:25</td><td>01920356c83
5be97</td><td>56962133715</td><td>CC</td><td>72846082-2</td><td>284</
td><td>7674115</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004BDT</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56962133715</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>1</td><td>3</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90962261660</td><td>02/06/2023</td><td>13:44:13</td><td>2503</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>12:43:38</td><td>13:05:38</td><td>019003374ea
3acaf</td><td>56962261660</td><td>CC</td><td>72162852-3</td><td>1319</
td><td>8910246</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPJ3I</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56962261660</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=YvaKFi6CXjg5efvZ8zxLWbaPoPHAHJei5_YrGlg5seA</td><td>Me suben arbitrariamente el
recargo de mi plan a 16 mil pesos siendo que pagaba 10 mil, eso no puede ser porque
yo contrate un plan de ese valor y hoy día estoy pagando 16 entonces necesito
que me conserven ese plan que yo tome en alguna oportunidad y no porque ustedes
tengan hartas...les hagan eso arbitrariamente a los clientes.</td>
</tr><tr>
<td>90962266287</td><td>02/06/2023</td><td>16:30:23</td><td>4297</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:59:48</td><td>11:18:15</td><td>01920356c83
59106</td><td>56962266287</td><td>CC</td><td>46313240-2</td><td>1107</
td><td>7679526</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004022</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56962266287</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=xqLriXlbIdUZH0Zg8ou9Qipi_Z_GwwdyOUQYhqbVhHY</td><td>La
señorita que me atendió muy gentil, muy proactiva pero lamentablemente
sigo con los inconvenientes de navegación de internet, pésima señal,
no recibo llamados telefónicos nada por el estilo pero ella una excelente
persona quede muy grata con la atención que ella me dio y con la solución
que trato de darme listo hasta luego.</td>
</tr><tr>
<td>90981570493</td><td>02/06/2023</td><td>13:51:03</td><td>2587</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>13:34:42</td><td>13:38:38</td><td>01920356c83
5af7c</td><td>56981570493</td><td>CC</td><td>48415978-5</td><td>235</
td><td>7671889</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0047LD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56981570493</td><td>KONECTA_PE</
td><td>Konecta Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>3</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90934227105</td><td>02/06/2023</td><td>13:23:37</td><td>2298</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>17:20:57</td><td>17:24:13</td><td>019003374ea
3e560</td><td>56934227105</td><td>CC</td><td>73322270-0</td><td>195</
td><td>8893452</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ18B</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56934227105</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90934330607</td><td>02/06/2023</td><td>15:58:22</td><td>3981</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>19:58:46</td><td>20:06:40</td><td>019003374ea
3ff64</td><td>56934330607</td><td>CC</td><td>40223104-1</td><td>474</
td><td>8906537</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ7OB</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>infinito en calar una una aplicaci??
n que me cobran de mi
plan</td><td>3</td><td>IVR_105</td><td>56934330607</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Hu-Be-1EakKIFgPvDDMF5odj7oK-ahEHv7DsGc1qZ4A</td><td>Me soluciono el problema
super rápido y muy atento.</td>
</tr><tr>
<td>90935440535</td><td>02/06/2023</td><td>14:34:22</td><td>3083</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>17:27:25</td><td>17:31:04</td><td>019003374ea
3e694</td><td>56935440535</td><td>CC</td><td>45972122-3</td><td>218</
td><td>8908710</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ1HV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56935440535</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=htgLvWCcNQcxrvr6XYIJXKU4dUaQjb6iBg65x37vTFg</td><td>Muy buena atención,
estoy feliz con Entel estoy muy bien y estoy muy a gusto así que no tengo
ningún problema muchas gracias, Entel es así.</td>
</tr><tr>
<td>90962452016</td><td>02/06/2023</td><td>12:02:54</td><td>1359</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>21:30:35</td><td>21:42:26</td><td>019003374ea
40963</td><td>56962452016</td><td>CC</td><td>76301787-7</td><td>689</
td><td>8909202</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQA8A</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_105</td><td>56962452016</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90963156435</td><td>02/06/2023</td><td>15:58:50</td><td>3985</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>13:17:35</td><td>13:26:57</td><td>019003374ea
3b3f6</td><td>56963156435</td><td>CC</td><td>76446667-5</td><td>561</
td><td>8895222</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPKTO</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td>necesito</td><td>3</td><td>IVR_105</td><td>56963156435</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ljKs5RAihtdlilMjaVvTbvn1SlxZfwfzXDBz2skz5NM</td><td>Después de la
atención recibida por el call center, la atención del joven fue muy buena
y todo pero trato de solucionar el problema pero no paso nada, sigue todo muy mal
pésimo servicio.</td>
</tr><tr>
<td>90963513643</td><td>02/06/2023</td><td>10:13:16</td><td>152</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:26:04</td><td>15:47:33</td><td>019003374ea
3ce9f</td><td>56963513643</td><td>SS</td><td>72162852-3</td><td>1288</
td><td>8900742</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPRIG</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56963513643</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=n7HAUHGtbsU9fl6eTaNFBjNlpmdnp9p8Gero3qbHySo</td><td>No responde</td>
</tr><tr>
<td>90963533465</td><td>02/06/2023</td><td>12:05:28</td><td>1390</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>11:59:01</td><td>12:10:30</td><td>019003374ea
3a283</td><td>56963533465</td><td>CC</td><td>9799443-9</td><td>688</
td><td>8892345</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPGIB</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td> </td><td>3</
td><td>IVR_105</td><td>56963533465</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DqpVIre1C36YhO59yiIWPvN-wUJs--PFneJNv_Xc7DA</td><td>Fue fácil, la
atención fue amena y ahora voy a pagar y creo que me solucionaron el problema
pero igual me cortaron el servicio nada que ver pero estaban cobrando de mas,
deberían haber esperado que la chica me regularizara el servicio bien la
boleta ahora la voy a pagar pero deberían haber cortado el servicio pero igual
gracias. </td>
</tr><tr>
<td>90982330365</td><td>02/06/2023</td><td>14:32:59</td><td>3067</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>09:54:37</td><td>10:04:28</td><td>01920356c83
585b2</td><td>56982330365</td><td>CC</td><td>71269786-5</td><td>544</
td><td>7679349</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003T7G</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</td><td>IVR_CC</
td><td>56982330365</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>5</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=06cvW-
wlDfmybmPgrw5SqN9e7GstdwwqQvNSMQGTFjU</td><td>Se demoraron mucho y no tenían
una buena explicación frente al tema que tenían el problema, la
central.</td>
</tr><tr>
<td>90982568330</td><td>02/06/2023</td><td>10:05:29</td><td>57</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>22:20:01</td><td>22:30:51</td><td>019003374ea
40d3c</td><td>56982568330</td><td>CC</td><td>72302723-3</td><td>649</
td><td>8904135</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQB71</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56982568330</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90982601932</td><td>02/06/2023</td><td>10:33:41</td><td>374</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>09:44:20</td><td>10:22:31</td><td>01920356c83
58424</td><td>56982601932</td><td>CC</td><td>74232140-1</td><td>2209</
td><td>7681296</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003SR2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56982601932</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Qo0Sb-Pt69Y5d1qSt5WsPoW7yU_KUY2QtI1p9RnrZpQ</td><td>No,
la señorita se porto un 7 para mi, tuvo mucha paciencia y me explico paso a
paso lo que tenia que yo seguir y hacer todo, pero fue una excelente persona me
ayudo mucho gracias.</td>
</tr><tr>
<td>90996410863</td><td>02/06/2023</td><td>13:47:49</td><td>2547</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>13:27:34</td><td>13:31:35</td><td>019003374ea
3b5f4</td><td>56996410863</td><td>SS</td><td>74541232-7</td><td>241</
td><td>8902831</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPLDL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56996410863</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90937754393</td><td>02/06/2023</td><td>16:05:54</td><td>4069</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>12:55:35</td><td>12:59:44</td><td>01920356c83
5a819</td><td>56937754393</td><td>CC</td><td>77080097-8</td><td>248</
td><td>7679858</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0045QB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56937754393</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>4</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90938865078</td><td>02/06/2023</td><td>16:01:40</td><td>4022</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:23:41</td><td>10:29:13</td><td>01920356c83
58a54</td><td>56938865078</td><td>CC</td><td>47587220-7</td><td>332</
td><td>7675337</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003UCI</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56938865078</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90964465050</td><td>02/06/2023</td><td>15:59:13</td><td>3992</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>21:37:16</td><td>21:41:26</td><td>01920356c83
5fba9</td><td>56964465050</td><td>CC</td><td>74063834-3</td><td>249</
td><td>7685074</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004QM1</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56964465050</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=B8uEhH6WQu3ompEQu1xqeXMVM3DrZMPaUBTjdjHzAyA</td><td>No responde</td>
</tr><tr>
<td>90964614169</td><td>02/06/2023</td><td>10:38:06</td><td>435</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>16:56:26</td><td>17:11:39</td><td>019003374ea
3e0ac</td><td>56964614169</td><td>CC</td><td>72729792-8</td><td>912</
td><td>8906089</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ02P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56964614169</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=zCajDrEOStpfE-1dGlrsKTZcnNdQVXL7kGGHLOCTBok</td><td>No me gustó la
atención señorita.</td>
</tr><tr>
<td>90982805610</td><td>02/06/2023</td><td>14:43:57</td><td>3202</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:11:20</td><td>15:45:33</td><td>01920356c83
5c25a</td><td>56982805610</td><td>CC</td><td>75670746-9</td><td>2052</
td><td>7684276</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004CBV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </td><td>2</
td><td>IVR_CC</td><td>56982805610</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90997551470</td><td>02/06/2023</td><td>11:01:02</td><td>667</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>21:58:25</td><td>22:14:11</td><td>01920356c83
5fd8d</td><td>56997551470</td><td>CC</td><td>75407371-3</td><td>945</
td><td>7683094</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004R54</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56997551470</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=vYd3JecOtBonAt17xZ0hLcv8GsSfBrgOJ7r89N4-AK0</td><td>Hola
buenas yo tuve problemas en la semana por el tema que no podía navegar tanto
los dispositivos móviles como Entel hogar, y la funcionaria me dice en el
momento me explico que había un problema en la antena cerca del sector donde
yo vivo fue super atenta muy explicativo todo muy claro, pero ya no podía
solucionar un problema mas ella, porqué ya era un problema técnico de las
antenas así que estamos esperando que los técnicos solucionen el problema
para poder establecer todo lo que es navegación dentro del hogar y aparatos
telefónicos, de todos modos muy conforme.</td>
</tr><tr>
<td>90940456328</td><td>02/06/2023</td><td>16:05:38</td><td>4066</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:07:55</td><td>15:26:20</td><td>019003374ea
3caf6</td><td>56940456328</td><td>SS</td><td>76793319-3</td><td>1104</
td><td>8893021</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPQL7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56940456328</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90966006036</td><td>02/06/2023</td><td>15:18:03</td><td>3520</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:48:33</td><td>10:57:02</td><td>01920356c83
58ecb</td><td>56966006036</td><td>CC</td><td>76296007-9</td><td>508</
td><td>7677476</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003VG8</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td>quiero eliminar una suscripci??n
que me cobraron el numero que el numero de
baja</td><td>3</td><td>IVR_105</td><td>56966006036</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EvCxRHzbuIPJ0l9LfP35NXAc5nsOaNgzQH_tKmAIQt0</td><td>No responde</td>
</tr><tr>
<td>90984123400</td><td>02/06/2023</td><td>13:47:08</td><td>2538</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>09:40:03</td><td>09:42:27</td><td>01920356c83
58370</td><td>56984123400</td><td>CC</td><td>70053455-3</td><td>107</
td><td>7681282</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003SLF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_consulta</td><td> </td><td>2</td><td>IVR_CC</td><td>56984123400</
td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IU7rpQdNVXwwmN-lPMZdEL0MWuYiLyBgMxbZNJ1Rbsw</td><td>Me resolvieron rápido el
problema.</td>
</tr><tr>
<td>90997853746</td><td>02/06/2023</td><td>13:51:01</td><td>2584</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>13:20:32</td><td>13:31:47</td><td>019003374ea
3b489</td><td>56997853746</td><td>SS</td><td>74716186-0</td><td>674</
td><td>8900318</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPL2B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_SS</
td><td>56997853746</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ZbUmpFo7ffRW6i4JHWFvVVdeA542swTq9JvQ6q_1aak</td><td>No me dieron ninguna
solución.</td>
</tr><tr>
<td>90997886879</td><td>02/06/2023</td><td>13:50:33</td><td>2577</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>11:59:09</td><td>12:11:56</td><td>01920356c83
59cca</td><td>56997886879</td><td>CC</td><td>76292684-9</td><td>766</
td><td>7673585</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004302</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56997886879</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90940920121</td><td>02/06/2023</td><td>13:44:05</td><td>2501</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>18:44:57</td><td>18:53:33</td><td>01920356c83
5e6a9</td><td>56940920121</td><td>CC</td><td>75095168-6</td><td>516</
td><td>7684811</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004LE4</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56940920121</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=dDzz1i1oPjH0JmwYVwgE9Zyx7BcQywT2G-PN4mIUWA0</td><td>La niña era muy amable y
muy clara en decir la información.</td>
</tr><tr>
<td>90941327558</td><td>02/06/2023</td><td>11:35:13</td><td>1041</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>11:21:23</td><td>11:26:03</td><td>01920356c83
5951b</td><td>56941327558</td><td> </td><td>72194306-2</td><td>279</
td><td>7671461</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00412N</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td> </td><td> </td><td>103_PP</
td><td>56941327558</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=H0VNWObP-ekpNdoW1uwyKn_UoPL9skREwP2q0LFdk8s</td><td>No
responde</td>
</tr><tr>
<td>90941862343</td><td>02/06/2023</td><td>13:44:39</td><td>2508</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>18:55:03</td><td>18:56:05</td><td>01920356c83
5e82f</td><td>56941862343</td><td>CC</td><td>74293664-3</td><td>61</
td><td>7674726</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004LQ9</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_PV_M_Recarga_Dificultad</td><td>se??orita muy buenas tardes sabe que yo
quisiera saber porque yo quer??a sacar un aparato en entel y me resulta que a m??
me dijeron que yo ten??a una deuda de $25000 me puedes explicar de qu?? se
tr</td><td>3</td><td>IVR_105</td><td>56941862343</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90966501402</td><td>02/06/2023</td><td>12:35:11</td><td>1730</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:16:24</td><td>10:36:09</td><td>019003374ea
38c16</td><td>56966501402</td><td>CC</td><td>41515759-2</td><td>1185</
td><td>8899618</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPAV1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56966501402</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=G3-4Z9T4bkFUE_B8hpbNXh85SS_riLZ1StVRntsY5H0</td><td>La verdad que estoy
desconforme porque no no me deja sacar un equipo por una deuda del hogar cuando yo
quiero sacar un celular que tiene que ver una cosa con la otra y wom me da la
posibilidad de sacar un equipo y ustedes no, la verdad estoy esperando esa
respuesta de ustedes y necesito sacar un celular Redmi pro si no lo puedo sacar con
ustedes voy y los saco con wom que me lo facilita porque estoy con las cuentas al
día de ustedes con tema celular y ellos pueden verificar eso o sea necesito
que ustedes me den el celular o me voy a la empresa wom.</td>
</tr><tr>
<td>90966835450</td><td>02/06/2023</td><td>16:00:27</td><td>4006</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>21:00:59</td><td>21:11:48</td><td>019003374ea
4066d</td><td>56966835450</td><td>CC</td><td>76659084-5</td><td>648</
td><td>8893951</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ9GK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56966835450</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zwceYzeJSH0366ej6ngSc6yYCNzHEp-JPbQjijAFsJ0</td><td>No responde</td>
</tr><tr>
<td>90984219208</td><td>02/06/2023</td><td>11:39:48</td><td>1101</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>00:17:13</td><td>00:25:49</td><td>01920356c83
579b4</td><td>56984219208</td><td>SS</td><td>46713076-5</td><td>515</
td><td>7679145</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003Q7L</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_N</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>Uni??n la
se??al</td><td>3</td><td>IVR_105</td><td>56984219208</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XBGDYEDlgTtlXrd3NBtInntEYI-NNnW2FcXAcjVDP28</td><td>Porque no pudo dar una
respuesta expedita e inmediata, instantánea básicamente porque llevo
tiempo ya con el mismo problema y me gustaría que realmente la empresa fuera
empática me hiciera un descuento correspondiente a la magnitud del problema y
no ha sido así gracias. </td>
</tr><tr>
<td>90998387515</td><td>02/06/2023</td><td>10:53:41</td><td>610</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>21:48:44</td><td>21:51:18</td><td>019003374ea
40b01</td><td>56998387515</td><td>CC</td><td>47930332-0</td><td>153</
td><td>8896553</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQAL8</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </td><td>2</
td><td>IVR_CC</td><td>56998387515</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QeIEMBydsEp7AIlY_HOngQUog0beVHA4JSIJyFJEk7s</td><td>No responde</td>
</tr><tr>
<td>90942139297</td><td>02/06/2023</td><td>11:41:54</td><td>1127</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>16:25:09</td><td>17:01:00</td><td>01920356c83
5cfe0</td><td>56942139297</td><td>CC</td><td>4903404-0</td><td>2150</
td><td>7676452</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004FO4</
td><td>Diamante</td><td>563452</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56942139297</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=E5SH9VsBXLC94ow8-JqaA8b2qoazr1QEXE2h5tedl74</td><td>No responde</td>
</tr><tr>
<td>90985441044</td><td>02/06/2023</td><td>12:02:40</td><td>1356</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:34:34</td><td>10:50:34</td><td>019003374ea
38fce</td><td>56985441044</td><td>CC</td><td>71489769-1</td><td>959</
td><td>8907212</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPBSO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56985441044</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7Hy-PmlzjMaa9XDU5h5kTkoJ4BMCZZQiYo9Nz6w3xwY</td><td>Todo bien lo único que
falta porque quiero dar de baja el seguro no quiero seguir pagando mas el seguro
pero el resto todo bien, gracias.</td>
</tr><tr>
<td>90998884553</td><td>02/06/2023</td><td>12:46:19</td><td>1872</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>09:45:46</td><td>10:00:45</td><td>019003374ea
38669</td><td>56998884553</td><td>SS</td><td>70004745-8</td><td>853</
td><td>8909600</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BP9HK</
td><td>Diamante</td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56998884553</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=__nH8AbZnG12hY25JsiXd6BGyrn5Uz35Tgd1r7mdMSg</td><td>La persona que me
atendió fue muy gentil me resolvió el problema en un tiempo que era
razonable y todo bien muy amable no podría calificarle de otra forma
gracias.</td>
</tr><tr>
<td>90942618071</td><td>02/06/2023</td><td>15:21:48</td><td>3572</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>19:54:39</td><td>20:19:55</td><td>019003374ea
3fed8</td><td>56942618071</td><td>SS</td><td>70711428-2</td><td>1367</
td><td>8896421</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ7JV</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56942618071</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=pAuqPXRcS-
8drtXLg5S3BdIQi1MfxdCBh_RCZ6lrPr8</td><td>El ejecutivo que me atendió creo que
su nombre era Sebastian, no me acuerdo exactamente excelente la atención muy
dispuesto muy atento, buscando solución en todo minuto fue una muy buena
atención no así con otras personas que me han tocado en otra oportunidad,
este en lo particular, excelente.</td>
</tr><tr>
<td>90942905108</td><td>02/06/2023</td><td>10:42:31</td><td>494</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>12:05:20</td><td>12:10:43</td><td>019003374ea
3a3ee</td><td>56942905108</td><td>CC</td><td>75451187-7</td><td>322</
td><td>8910111</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPGTM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56942905108</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90942934924</td><td>02/06/2023</td><td>10:47:34</td><td>524</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>18:34:38</td><td>18:43:39</td><td>019003374ea
3f2b1</td><td>56942934924</td><td>CC</td><td>74545280-9</td><td>540</
td><td>8901325</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ4IQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_CC</
td><td>56942934924</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=qmCTP40-uCzXA6C0a2kNw3AzEkAw2FtpcjhOiENfaXI</td><td>No
responde</td>
</tr><tr>
<td>90944029288</td><td>02/06/2023</td><td>16:31:54</td><td>4316</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>14:44:51</td><td>15:11:15</td><td>019003374ea
3c610</td><td>56944029288</td><td>SS</td><td>70001758-3</td><td>1583</
td><td>8898031</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPPE8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_SSTT_Consulta_Estado_OT</td><td> </td><td>3</
td><td>IVR_SS</td><td>56944029288</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=jzGFnQDXqVsXV1CQJ0pYNmReKHOCHfGNEgmxcM22-uU</td><td>La
ejecutiva fue muy rápida para dar respuestas en sucursal no me habían
dado respuesta no gestionaban como yo necesitaba saber por un cobro de una boleta
pero la ejecutiva soluciono el problema así que gestiono todo así que
felicitaciones para ella. </td>
</tr><tr>
<td>90944111937</td><td>02/06/2023</td><td>12:15:16</td><td>1514</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>13:34:59</td><td>13:38:55</td><td>019003374ea
3b76d</td><td>56944111937</td><td>CC</td><td>77226772-K</td><td>235</
td><td>8910419</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPLPE</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Cesion_De_Linea_Consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56944111937</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DvU5R16Iz_7LmSp5gxHnrRUTsHJFzrLKdbgQAYKy0mk</td><td>Todo bien todo excelente,
hasta luego.</td>
</tr><tr>
<td>90968761775</td><td>02/06/2023</td><td>11:10:19</td><td>792</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>14:51:17</td><td>14:57:09</td><td>01920356c83
5be54</td><td>56968761775</td><td>CC</td><td>72736636-9</td><td>264</
td><td>7686249</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004BBQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td> </
td><td>3</td><td>IVR_CC</td><td>56968761775</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=O2YIVtOqHLrHwHWRSORHFinuoerT8KPHlDoLWAdHIMw</td><td>Encuentro insólito que
me cobren una plata de otra compañía en la cuenta de Entel ya que esa
compañía yo no la he ocupado y mucha gente ha tenido problema, mi hijo y
yo, mi hijo lleva 2 meses haciendo lo mismo llamando para que descuenten, es
insólito con ganas de cambiarme de la compañía.</td>
</tr><tr>
<td>90986404618</td><td>02/06/2023</td><td>16:07:29</td><td>4092</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:29:45</td><td>10:34:00</td><td>01920356c83
58b49</td><td>56986404618</td><td>SS</td><td>72656688-7</td><td>255</
td><td>7679439</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003UK7</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56986404618</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90986431433</td><td>02/06/2023</td><td>16:02:56</td><td>4036</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>21:03:32</td><td>21:13:33</td><td>01920356c83
5f818</td><td>56986431433</td><td>CC</td><td>7253713-0</td><td>600</
td><td>7677007</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004PPG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56986431433</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9pLp_XLy6XT-jU7Qtv1q-TNbMblwuqOt70UyByQ4PQs</td><td>Muchísimas gracias muy
buen servicio me dio el chico. Listo, perfecto.</td>
</tr><tr>
<td>90986532477</td><td>02/06/2023</td><td>12:34:57</td><td>1726</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:00:33</td><td>10:07:57</td><td>019003374ea
388f5</td><td>56986532477</td><td>CC</td><td>48415978-5</td><td>443</
td><td>8894487</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPA60</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56986532477</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=BpyMdNWj5xa0vBTZ7cmgPtf_6F9V1EcoaDnHFBDZkrI</td><td>Ninguna satisfacción
sigo igual con el mismo problema.</td>
</tr><tr>
<td>90986677594</td><td>02/06/2023</td><td>11:57:16</td><td>1285</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:44:17</td><td>11:05:27</td><td>01920356c83
58dfb</td><td>56986677594</td><td>CC</td><td>60545800-9</td><td>1269</
td><td>7685484</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003V9O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56986677594</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2QZs6bxSvt0GuxM5czsyNOjgSBXfHto-GqzcHxFXgiA</td><td>Hola buenos días, bueno
si la asesora le hice muchas preguntas y me supo responder o sea me respondió
bien pude tener éxito en cuanto a mi problema que tenia y eso, muchas
gracias.</td>
</tr><tr>
<td>90987252724</td><td>02/06/2023</td><td>11:40:20</td><td>1107</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>14:49:10</td><td>14:59:09</td><td>019003374ea
3c703</td><td>56987252724</td><td>CC</td><td>70408952-K</td><td>525</
td><td>8900626</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPPLP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56987252724</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90999345689</td><td>02/06/2023</td><td>16:37:36</td><td>4352</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:49:19</td><td>15:57:05</td><td>019003374ea
3d361</td><td>56999345689</td><td>SS</td><td>46703933-4</td><td>465</
td><td>8905852</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPSOG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56999345689</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90999476885</td><td>02/06/2023</td><td>13:44:25</td><td>2506</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>18:26:31</td><td>18:38:34</td><td>01920356c83
5e3f6</td><td>56999476885</td><td>CC</td><td>74586595-K</td><td>719</
td><td>7682794</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004KOH</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_105</
td><td>56999476885</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=YzH8HJLuviMp2K6GvvhHn3hk7BhRcrnxF0Y9qCEnXnM</td><td>Hola, esta bien quede un poco
descontenta porque no se por que el Google me esta cobrando tanta plata pero ya
elimine esa cuenta, llame al YouTube no aparece los comerciales pero igual elimine
esa cuenta es por eso bueno que estén bien gracias, pero como no es el cobro
adicional entonces no tiene nada que ver con Entel bueno muchas gracias hasta
luego.</td>
</tr><tr>
<td>90973231767</td><td>02/06/2023</td><td>11:25:07</td><td>949</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>13:42:42</td><td>13:57:10</td><td>01920356c83
5b0f0</td><td>56973231767</td><td>CC</td><td>75387078-4</td><td>867</
td><td>7686045</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004811</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56973231767</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>1</
td><td>3</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90973815445</td><td>02/06/2023</td><td>13:58:58</td><td>2686</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>09:46:03</td><td>09:54:14</td><td>01920356c83
5846c</td><td>56973815445</td><td>CC</td><td>75704634-2</td><td>490</
td><td>7677322</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003STA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56973815445</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=Vv_-
i5x7srMeU_60cGUk2tv1JbIP8eOCyG2FzwE8jfM</td><td>No responde</td>
</tr><tr>
<td>90973905883</td><td>02/06/2023</td><td>13:48:13</td><td>2552</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>14:59:46</td><td>15:13:27</td><td>019003374ea
3c95e</td><td>56973905883</td><td>CC</td><td>48581296-2</td><td>758</
td><td>8898080</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPQ8G</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</td><td>IVR_CC</
td><td>56973905883</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=o4qJIScLJHhYl1Z1W42-XInlargcP2YNG1QShBbi4UU</td><td>No responde</td>
</tr><tr>
<td>90988158725</td><td>02/06/2023</td><td>16:03:00</td><td>4038</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>18:49:56</td><td>19:12:30</td><td>01920356c83
5e762</td><td>56988158725</td><td>CC</td><td>77280885-2</td><td>1077</
td><td>7684826</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004LJT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56988158725</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2le43jJ_loy8vUfKWp4zPaOLC0EsUlC0zKCeyHSeuis</td><td>No responde</td>
</tr><tr>
<td>90988237526</td><td>02/06/2023</td><td>12:15:36</td><td>1520</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>17:16:20</td><td>17:27:42</td><td>01920356c83
5d879</td><td>56988237526</td><td>CC</td><td>75921161-8</td><td>681</
td><td>7674519</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004HSQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_CC</td><td>56988237526</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90950592352</td><td>02/06/2023</td><td>15:59:39</td><td>3998</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>11:42:51</td><td>11:55:02</td><td>019003374ea
39e9a</td><td>56950592352</td><td>SS</td><td>74885147-K</td><td>730</
td><td>8892275</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPFJ4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56950592352</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90974336826</td><td>02/06/2023</td><td>12:04:30</td><td>1380</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>13:57:02</td><td>14:11:07</td><td>019003374ea
3bbf0</td><td>56974336826</td><td>CC</td><td>70004745-8</td><td>844</
td><td>8905462</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPMTH</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56974336826</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=jGfS4sQWdb85b5v7bIE_QU5m99lxkGaJkIFTBaDaZ1s</td><td>No responde</td>
</tr><tr>
<td>90989046388</td><td>02/06/2023</td><td>14:52:32</td><td>3306</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:17:29</td><td>15:22:09</td><td>01920356c83
5c376</td><td>56989046388</td><td>SS</td><td>48189464-6</td><td>279</
td><td>7676249</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004CKR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56989046388</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cL5YcCsJ7OQ956sNZDIHez4jWFyskOnclIOmLz_utpU</td><td>Fue muy amable la
señorita que me atendió en las consultas que se le hicieron, muy
amable.</td>
</tr><tr>
<td>90989083849</td><td>02/06/2023</td><td>10:32:35</td><td>360</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>11:32:16</td><td>11:41:21</td><td>01920356c83
59749</td><td>56989083849</td><td>SS</td><td>74761228-5</td><td>544</
td><td>7671494</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0041K5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56989083849</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td> </td><td>1</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90975315845</td><td>02/06/2023</td><td>11:10:37</td><td>795</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:24:17</td><td>10:33:04</td><td>01920356c83
58a6b</td><td>56975315845</td><td>CC</td><td>47843138-4</td><td>526</
td><td>7675341</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003UD9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_SSTT_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56975315845</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90975320126</td><td>02/06/2023</td><td>16:02:11</td><td>4026</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:37:54</td><td>15:44:49</td><td>019003374ea
3d0fb</td><td>56975320126</td><td>CC</td><td>75451187-7</td><td>414</
td><td>8898203</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPS5C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>2</td><td>IVR_CC</
td><td>56975320126</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90990998684</td><td>02/06/2023</td><td>11:39:23</td><td>1094</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>18:58:18</td><td>19:11:05</td><td>019003374ea
3f693</td><td>56990998684</td><td>CC</td><td>41166602-6</td><td>766</
td><td>8898823</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQ5HR</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56990998684</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90953630366</td><td>02/06/2023</td><td>15:21:43</td><td>3569</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>14:36:14</td><td>15:01:44</td><td>019003374ea
3c430</td><td>56953630366</td><td>CC</td><td>42110722-K</td><td>1529</
td><td>8895495</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPOVD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56953630366</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=ht26XxB4-
er-7DFiN5f4pHzYCtI4flYvI6S__woDYM8</td><td>Fue muy amable la ejecutiva Mariela creo
que se llamaba, me resolvió los problemas, me saco de muchas dudas, quede muy
conforme con su trabajo, adiós.</td>
</tr><tr>
<td>90953691031</td><td>02/06/2023</td><td>14:08:30</td><td>2803</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>11:28:37</td><td>11:47:07</td><td>01920356c83
59684</td><td>56953691031</td><td>SS</td><td>41300131-5</td><td>1110</
td><td>7675543</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0041E0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56953691031</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AqOgt69eRRMACKsi5yQSeFEaf7KSlIC0UkGh161HLO0</td><td>Salió todo bien muchas
gracias a la señorita, se pasó.</td>
</tr><tr>
<td>90954083261</td><td>02/06/2023</td><td>11:28:29</td><td>989</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>17:17:56</td><td>17:23:07</td><td>01920356c83
5d8b4</td><td>56954083261</td><td>CC</td><td>74541232-7</td><td>310</
td><td>7684622</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004HUL</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56954083261</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90976467742</td><td>02/06/2023</td><td>15:20:03</td><td>3550</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>14:21:38</td><td>14:23:19</td><td>01920356c83
5b849</td><td>56976467742</td><td>CC</td><td>46677917-2</td><td>100</
td><td>7674014</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0049RO</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56976467742</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=LBFnaYL89Fw8ngWGB_sfVSp0nQfNm9PScZGP9aKYZwY</td><td>Alo, les comento ayer llame y
no me acuerdo si la persona era un hombre el que me atendió y le hice un
requerimiento y me corto así que todo muy mal, no es posible que te corten el
llamado siendo que yo quería averiguar algunas cosas, muchas gracias.</td>
</tr><tr>
<td>90954794151</td><td>02/06/2023</td><td>13:08:44</td><td>2114</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>19:30:53</td><td>19:37:29</td><td>01920356c83
5ecfb</td><td>56954794151</td><td>SS</td><td>72870219-2</td><td>396</
td><td>7678888</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004N0K</
td><td>Diamante</td><td>563490</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56954794151</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90956037720</td><td>02/06/2023</td><td>11:35:09</td><td>1039</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>15:11:33</td><td>15:15:37</td><td>019003374ea
3cbba</td><td>56956037720</td><td>SS</td><td>76805243-3</td><td>243</
td><td>8900697</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPQRB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56956037720</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>3</td><td>3</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90956166674</td><td>02/06/2023</td><td>16:03:14</td><td>4041</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>14:01:54</td><td>14:05:24</td><td>01920356c83
5b49e</td><td>56956166674</td><td>SS</td><td>75181270-1</td><td>209</
td><td>7673952</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0048UE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56956166674</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=j0-
Njvd2t2H0C7gNPvSKnkYd56oV-BdbisIsBKhDv4w</td><td>Fue clara y se soluciono.</td>
</tr><tr>
<td>90956233655</td><td>02/06/2023</td><td>10:49:53</td><td>556</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>16:28:30</td><td>16:35:21</td><td>019003374ea
3db32</td><td>56956233655</td><td>CC</td><td>45644053-3</td><td>410</
td><td>8900941</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BPUN0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Seguro_Consulta_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56956233655</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2Ol3pSQIkzwwU60Fx5yBvxX56C2lzcTwqoD9SMDxe-A</td><td>No responde</td>
</tr><tr>
<td>90976657132</td><td>02/06/2023</td><td>13:08:34</td><td>2111</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>19:44:01</td><td>20:01:55</td><td>01920356c83
5eea2</td><td>56976657132</td><td>CC</td><td>72592781-9</td><td>1073</
td><td>7682924</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004NDQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56976657132</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=b98lB0WWlaPJagc2YJ7dmXy_pF0Cgu_baliWbtdwu-0</td><td>Realmente muy insatisfecha
porque siento que no me resolvieron ningún problema me están cobrando una
plata que no es, están dando una excusa estúpida y lo que yo voy a hacer
es simplemente voy a portarme a otra compañía, gracias.</td>
</tr><tr>
<td>90977142756</td><td>02/06/2023</td><td>12:31:50</td><td>1688</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>10:26:23</td><td>10:35:28</td><td>01920356c83
58ab9</td><td>56977142756</td><td>CC</td><td>41477660-4</td><td>544</
td><td>7679428</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES003UFN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_enojado</td><td> </td><td>2</
td><td>IVR_CC</td><td>56977142756</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IO1yal23eR1afPsu82dXQ4Q4h_GhDRT0VNW7u1IO8lQ</td><td>No responde</td>
</tr><tr>
<td>90991961226</td><td>02/06/2023</td><td>15:29:34</td><td>3665</td><td>Call
Center
Móvil</td><td>01/06/2023</td><td>16:21:12</td><td>17:22:00</td><td>01920356c83
5cf2c</td><td>56991961226</td><td>CC</td><td>72846082-2</td><td>3647</
td><td>7682495</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004FIG</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56991961226</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=-ohMjISX5kymolbLeSK3zTCzYA4_yAR6N3rQmmvJwEY</td><td>Se
soluciono.</td>
</tr><tr>
<td>90991904382</td><td>03/06/2023</td><td>15:25:58</td><td>7317</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:18:49</td><td>12:25:06</td><td>019003374ea
43d0b</td><td>56991904382</td><td>CC</td><td>48830711-8</td><td>376</
td><td>8912593</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQN4V</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Cesion_De_Linea_Consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56991904382</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90992122032</td><td>03/06/2023</td><td>12:46:59</td><td>5506</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:55:27</td><td>13:07:32</td><td>01920356c83
63369</td><td>56992122032</td><td>CC</td><td>72397462-3</td><td>724</
td><td>7702623</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0058JB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56992122032</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=K1l0i-
tPGoqw0lDC8M9sKv-Z4MCubwS_mQM_Ww7RXuk</td><td>No responde</td>
</tr><tr>
<td>90992128097</td><td>03/06/2023</td><td>17:49:03</td><td>8915</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:42:54</td><td>18:09:02</td><td>01920356c83
66bd2</td><td>56992128097</td><td>CC</td><td>76659084-5</td><td>1526</
td><td>7688815</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005MLS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56992128097</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HzsqPkF0Lz5Rr_3wdCKeBhmlpOpZ580-YCj4_miDXWU</td><td>No responde</td>
</tr><tr>
<td>90977071890</td><td>03/06/2023</td><td>15:32:17</td><td>7357</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:58:42</td><td>13:01:59</td><td>019003374ea
44626</td><td>56977071890</td><td>SS</td><td>75149307-K</td><td>197</
td><td>8923078</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQPDI</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>el que quiera sino porque me est??n
cobrando la
suscripci??n</td><td>3</td><td>IVR_105</td><td>56977071890</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iLmY9EniBY0wT9YfPthyyvEzsYXm2-vU0eXKbn7sGCc</td><td>No responde</td>
</tr><tr>
<td>90976475542</td><td>03/06/2023</td><td>17:49:26</td><td>8920</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>20:23:43</td><td>20:48:47</td><td>01920356c83
68213</td><td>56976475542</td><td>CC</td><td>74888389-4</td><td>1503</
td><td>7703787</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005S7P</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>2</
td><td>IVR_CC</td><td>56976475542</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Kcd26QTQOK4_Mr9a01HQr8MKe4Sq3n5f7pnY1QMkwaU</td><td>Muy bien, eso chao.</td>
</tr><tr>
<td>90976434749</td><td>03/06/2023</td><td>11:39:09</td><td>4795</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>11:37:44</td><td>11:41:00</td><td>019003374ea
43393</td><td>56976434749</td><td>SS</td><td>44582458-5</td><td>195</
td><td>8912444</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQKP9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_SS</
td><td>56976434749</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=OaVeWzXeaM4QGySlYsCsEQ_ofXj1BaiVQy0CaeSKPFo</td><td>No estoy satisfecho porque no
se me dio respuesta con el tema de mi boleta, básicamente porque contraté
un plan y en la app aparece otro un número mucho mayor, el ejecutivo no tiene
idea, poco preparado, yo sabía más que él, por eso mi
calificación es mala y no resolvieron mi problema. </td>
</tr><tr>
<td>90954186642</td><td>03/06/2023</td><td>12:32:18</td><td>5352</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>13:43:34</td><td>14:00:27</td><td>01920356c83
63d89</td><td>56954186642</td><td>SS</td><td>72895873-1</td><td>908</
td><td>7696422</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005B4A</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56954186642</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90990897521</td><td>03/06/2023</td><td>13:48:43</td><td>6201</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>15:33:27</td><td>15:47:31</td><td>019003374ea
467f8</td><td>56990897521</td><td>SS</td><td>72994349-5</td><td>843</
td><td>8931524</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR1RN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56990897521</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=UUhI6jSovNGGyVDw_g6Tb_FJL-29qlnFUSDrMypKlKk</td><td>Tienen un pésimo
servicio y la gente que se supone que tiene que resolver el problema nunca lo
hace.</td>
</tr><tr>
<td>90990615137</td><td>03/06/2023</td><td>12:00:03</td><td>5000</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:25:50</td><td>17:29:16</td><td>01920356c83
668d3</td><td>56990615137</td><td>SS</td><td>72717010-3</td><td>117</
td><td>7692996</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005LTT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56990615137</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=IS4j5dBoF_uYkQEX0yjZvgEr80JXWQsdn0cT7OG-G84</td><td>Pésima atención,
pésima atención, no me gustó para nada, no se solucionó en nada
mi problema.</td>
</tr><tr>
<td>90975327823</td><td>03/06/2023</td><td>13:02:31</td><td>5701</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:24:06</td><td>12:31:21</td><td>01920356c83
62c93</td><td>56975327823</td><td>CC</td><td>70568286-0</td><td>434</
td><td>7698248</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0056ST</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56975327823</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90975427099</td><td>03/06/2023</td><td>17:12:14</td><td>8503</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>22:01:03</td><td>22:18:25</td><td>019003374ea
4a4a6</td><td>56975427099</td><td>CC</td><td>75427812-9</td><td>1041</
td><td>8922018</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRH0I</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</
td><td>IVR_CC</td><td>56975427099</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MaRxoADqau769jThdcgVawxH-Y77aB-y-G1eZK0hsRA</td><td>La niña que me
atendió me resolvió el problema de mi plan así que estamos
conformes, gracias.</td>
</tr><tr>
<td>90974326176</td><td>03/06/2023</td><td>17:10:36</td><td>8481</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>16:44:38</td><td>17:06:02</td><td>019003374ea
4775d</td><td>56974326176</td><td>SS</td><td>73696749-9</td><td>1072</
td><td>8913621</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR5MN</td><td>Oro
Plus</td><td>563490</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56954014491</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Qc7Z3RtEEwAmrMbB50H5zMGkWxECs3hBZwREF3MKEMc</td><td>No responde</td>
</tr><tr>
<td>90952333422</td><td>03/06/2023</td><td>16:07:55</td><td>7793</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>14:42:58</td><td>14:51:01</td><td>01920356c83
64973</td><td>56952333422</td><td>CC</td><td>73309925-9</td><td>482</
td><td>7698691</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005E38</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_105</td><td>56952333422</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SyMvOdGTxmpaKvEcJmtATwymXKVHVfY9X7K0CdJqw0s</td><td>Muy buena.</td>
</tr><tr>
<td>90950529965</td><td>03/06/2023</td><td>11:25:23</td><td>4617</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>23:02:19</td><td>23:03:59</td><td>01920356c83
68e61</td><td>56950529965</td><td>SS</td><td>75346313-5</td><td>99</
td><td>7699693</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005VA4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</td><td>IVR_SS</
td><td>56950529965</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=6zD1N-
2OjB3MT4qLKDHAJ9mYL7hEZl0biSme2R3DElk</td><td>No responde</td>
</tr><tr>
<td>90950712343</td><td>03/06/2023</td><td>14:59:52</td><td>6994</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>22:48:57</td><td>22:50:50</td><td>019003374ea
4a758</td><td>56950712343</td><td>CC</td><td>40223104-1</td><td>113</
td><td>8932487</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRHM4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Equipo_Consulta_Pago_Cuotas</td><td> </
td><td>2</td><td>IVR_CC</td><td>56950712343</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9oga7F2mnm159UyGNCgGT5MK_f0cHDRyDyPzFkS-xCM</td><td>No responde</td>
</tr><tr>
<td>90988388526</td><td>03/06/2023</td><td>15:01:48</td><td>7019</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:23:09</td><td>12:27:12</td><td>019003374ea
43e0c</td><td>56988388526</td><td>CC</td><td>75917956-0</td><td>242</
td><td>8920350</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQNCV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Solicitud_Via_WhatsApp</td><td> </td><td>2</
td><td>IVR_CC</td><td>56988388526</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tgpM1rPYd9cSiTLPZMOTgayqlT9AdXTj5aXVrB8hOyk</td><td>Super bien la
atención.</td>
</tr><tr>
<td>90973966621</td><td>03/06/2023</td><td>15:23:20</td><td>7287</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>16:59:35</td><td>17:19:32</td><td>019003374ea
47a70</td><td>56973966621</td><td>SS</td><td>76178484-6</td><td>1172</
td><td>8923984</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR6FA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td> </td><td>3</
td><td>IVR_SS</td><td>56973966621</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=GcxxwIR3hVQsked1sSngXbdg2CQhcAkMAwucS-qYXjE</
td><td>Bueno yo llamé porque necesito arreglar un problema con mi
teléfono, soy cliente antiguo de Entel y el caballero que me atendió me
dio buena respuesta, buena explicación y me anotaron mi número para darme
respuesta lo antes posibles, yo necesito cambiar el equipo, el equipo ha estado
malo y me lo van a cambiar pero no tienen en stock, tienen que llegar, me dejó
registrado mi número de teléfono todos mis datos y ellos me van a llamar
o sea ustedes, así que eso me doy por satisfecho y agradecido, eso sería
por mi parte.</td>
</tr><tr>
<td>90973942435</td><td>03/06/2023</td><td>12:40:39</td><td>5462</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:49:54</td><td>12:57:54</td><td>01920356c83
63231</td><td>56973942435</td><td>CC</td><td>75358133-2</td><td>445</
td><td>7687922</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00589J</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_105</
td><td>56973942435</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=H_7hOOpRbgQ2FdmbsHByD3nkyrmA2JHNNGyoaWQsT2k</td><td>No responde</td>
</tr><tr>
<td>90973308360</td><td>03/06/2023</td><td>14:13:41</td><td>6479</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:40:09</td><td>12:46:07</td><td>019003374ea
44215</td><td>56973308360</td><td>CC</td><td>41300131-5</td><td>357</
td><td>8920418</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQOD2</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56973308360</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6QCMhVuoqgahLS8TR3i_I_JaYzU2yeqkkPGf3QZcpJY</td><td>No responde</td>
</tr><tr>
<td>90973146108</td><td>03/06/2023</td><td>14:49:37</td><td>6869</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:09:25</td><td>18:17:50</td><td>019003374ea
487f7</td><td>56973146108</td><td>CC</td><td>75889072-4</td><td>504</
td><td>8924197</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR9RC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56973146108</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=y6Pex4BNrFJX00Vmwce3mzGFbRaXukdWyvfX0tREUaI</td><td>Me comuniqué para saber
cuándo era que se renovaba mi plan y fue tal lo esperado.</td>
</tr><tr>
<td>90999498757</td><td>03/06/2023</td><td>13:39:30</td><td>6086</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:30:46</td><td>12:34:19</td><td>01920356c83
62df4</td><td>56999498757</td><td>CC</td><td>75181270-1</td><td>212</
td><td>7687854</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00577T</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56999498757</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=m3GMbD2qoWzheNstUse23Y8GmYKO77-5v9FmwCMbHN4</td><td>No responde</td>
</tr><tr>
<td>90999643207</td><td>03/06/2023</td><td>15:32:58</td><td>7368</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>15:42:52</td><td>15:48:05</td><td>019003374ea
46a03</td><td>56999643207</td><td>CC</td><td>77665205-9</td><td>313</
td><td>8923668</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR2C2</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_PV_M_Recarga_Dificultad</td><td>no puedo hacer llamadas desde mi n??mero
de tel??fono es
este</td><td>3</td><td>IVR_105</td><td>56999643207</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=94xYAObGT2hta85oEMmInw5TQ4NW6ziCYXsA9jOQktg</td><td>Me costó mucho las
operadoras las personas que atienden ahí son muy amable todo, pero tuve que
llamar 4 veces para que me pudieran resolver decir bien claro lo que estaba pasando
y por qué no podía hacer llamadas desde mi teléfono, ese fue mi
problema.</td>
</tr><tr>
<td>90987286162</td><td>03/06/2023</td><td>13:59:50</td><td>6341</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:33:13</td><td>12:49:54</td><td>01920356c83
62e7f</td><td>56987286162</td><td>PP</td><td>72975669-5</td><td>1000</
td><td>7702547</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0057C8</td><td> </
td><td>563432</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56987286162</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=VFhWR7ab-k0sW3ebjFD6iV91uMoXW5PtrDLBcX52LKs</td><td>No responde</td>
</tr><tr>
<td>90986426931</td><td>03/06/2023</td><td>16:54:12</td><td>8321</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>11:48:22</td><td>12:02:38</td><td>01920356c83
6250b</td><td>56986426931</td><td>CC</td><td>71463396-1</td><td>840</
td><td>7696048</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00550M</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Postventa_Consulta_Definicion</td><td>tengo un
problemas</td><td>3</td><td>IVR_CC</td><td>56986426931</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=xdq6D6ZD0BWgWqZmkpCf2C5gbzai1ifqwRgwnudmoxs</td><td>No
hay solución.</td>
</tr><tr>
<td>90999939317</td><td>03/06/2023</td><td>14:42:36</td><td>6817</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>14:40:44</td><td>14:53:02</td><td>01920356c83
648f0</td><td>56999939317</td><td>CC</td><td>71489769-1</td><td>737</
td><td>7690365</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005DV5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56999939317</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90945892526</td><td>03/06/2023</td><td>13:38:19</td><td>6069</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>14:02:27</td><td>14:07:51</td><td>019003374ea
454be</td><td>56945892526</td><td>CC</td><td>72510467-7</td><td>323</
td><td>8928523</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQT21</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </td><td>manual
Pai</td><td>3</td><td>IVR_105</td><td>56945892526</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=WKXbhwGUZ-bSzUbnS4SBaYhCcSJIJBLfyJad8RuGNJM</td><td>No responde</td>
</tr><tr>
<td>90945902752</td><td>03/06/2023</td><td>18:05:08</td><td>9073</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:36:46</td><td>12:43:35</td><td>01920356c83
62f5d</td><td>56945902752</td><td>SS</td><td>74579430-0</td><td>408</
td><td>7702556</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0057J1</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56945902752</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=JvuRsMH95rjV26ZyBaMkEhs-udpasH2Tzny8NWllpZs</td><td>Muy oportuna.</td>
</tr><tr>
<td>90946340405</td><td>03/06/2023</td><td>12:50:42</td><td>5553</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>13:19:37</td><td>13:35:43</td><td>019003374ea
44ae7</td><td>56946340405</td><td>CC</td><td>72222015-3</td><td>955</
td><td>8925749</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQQJI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56946340405</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>1</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90946369767</td><td>03/06/2023</td><td>15:19:05</td><td>7233</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>13:18:07</td><td>13:20:59</td><td>01920356c83
63821</td><td>56946369767</td><td>CC</td><td>74906865-5</td><td>171</
td><td>7700553</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0059P3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</td><td>IVR_CC</
td><td>56946369767</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=IZMbOA2OmhhVEBIFJQo3q6gbDzzeZItURU4N4oqbC3s</td><td>No
responde</td>
</tr><tr>
<td>90986270021</td><td>03/06/2023</td><td>13:37:17</td><td>6061</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:14:01</td><td>18:18:01</td><td>019003374ea
488bb</td><td>56986270021</td><td>CC</td><td>47930332-0</td><td>239</
td><td>8916455</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRA1G</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td> </td><td>2</td><td>IVR_CC</
td><td>56986270021</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Op6I1uCN7DVfXvKgxzz3y6rFHfWkgykoTVSa7J8V530</td><td>No responde</td>
</tr><tr>
<td>90986070486</td><td>03/06/2023</td><td>17:10:40</td><td>8483</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:44:57</td><td>17:53:38</td><td>01920356c83
66c27</td><td>56986070486</td><td>SS</td><td>74735576-2</td><td>376</
td><td>7693045</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005MOH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>3</
td><td>IVR_SS</td><td>56986070486</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HMK2vJTdMlj5q9TathJJ7tYjsLvuZIHwUYL9QIfAKjI</td><td>No responde</td>
</tr><tr>
<td>90944204965</td><td>03/06/2023</td><td>17:02:31</td><td>8386</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:10:58</td><td>12:16:23</td><td>01920356c83
629d6</td><td>56944204965</td><td>CC</td><td>48581296-2</td><td>269</
td><td>7702453</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005671</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56944204965</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90999062964</td><td>03/06/2023</td><td>11:38:18</td><td>4782</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>15:37:24</td><td>15:47:13</td><td>019003374ea
468dd</td><td>56999062964</td><td>CC</td><td>71710609-1</td><td>589</
td><td>8915924</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR22S</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td> </td><td>3</td><td>IVR_CC</
td><td>56999062964</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=2O1JU0Zw_x2PqLngFEynXu-TDdVkE_4DdCCZ7ouKUPw</td><td>Muy
buena.</td>
</tr><tr>
<td>90999128981</td><td>03/06/2023</td><td>11:27:59</td><td>4652</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:18:16</td><td>17:42:58</td><td>019003374ea
47e1c</td><td>56999128981</td><td>SS</td><td>8151460-7</td><td>1390</
td><td>8921495</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR7CK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56999128981</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td>2</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90985452299</td><td>03/06/2023</td><td>15:23:51</td><td>7293</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>15:33:35</td><td>15:37:47</td><td>01920356c83
6530b</td><td>56985452299</td><td>SS</td><td>61862749-7</td><td>251</
td><td>7696730</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005GFR</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56950040203</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BUkK8fr0WEaGKahmul6MNhg5tnIf0DiZ3hnb8Fj0R30</td><td>Mi grado de satisfacción
en general con la persona que me atendió es 5 porque me atendió muy bien
y resolvió mis dudas, lo que me hace bajar la puntuación a la llamada fue
que el proceso en que contestan y me comunican con el ejecutivo es un proceso muy
tedioso muy largo y muchas veces se me cortó, resultó muy difícil,
llamé muchas veces y en todo se escuchaba solo ruido de fondo y nadie que me
hablara y me volvían a cortar, en general felicito a la persona que me
atendió y es un excelente ejecutivo, el problema es el Call center en sí,
gracias.</td>
</tr><tr>
<td>90942330782</td><td>03/06/2023</td><td>16:54:02</td><td>8319</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>16:15:41</td><td>16:54:04</td><td>01920356c83
65b82</td><td>56942330782</td><td>SS</td><td>42381010-6</td><td>2302</
td><td>7699004</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005IJI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td> </td><td>3</td><td>IVR_SS</
td><td>56942330782</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=aMJPxs4QK5oDsDHWGwOTBzPmO4s1E4fH-Cze2SF59iM</td><td>Entel es una
porquería.</td>
</tr><tr>
<td>90942587728</td><td>03/06/2023</td><td>12:13:42</td><td>5143</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:57:17</td><td>13:00:52</td><td>01920356c83
633b7</td><td>56942587728</td><td>CC</td><td>48189464-6</td><td>199</
td><td>7694222</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0058LP</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56942587728</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RhN15FwSEmM_T3gFD-dqUwAMWsLDyNSd8KXcSfrjag0</td><td>No responde</td>
</tr><tr>
<td>90967499637</td><td>03/06/2023</td><td>15:23:13</td><td>7284</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>11:51:36</td><td>12:24:38</td><td>019003374ea
436bd</td><td>56967499637</td><td>CC</td><td>70001758-3</td><td>1981</
td><td>8917681</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQLIJ</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_CC</td><td>56926377396</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90942048295</td><td>03/06/2023</td><td>15:00:50</td><td>7007</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>15:01:07</td><td>15:07:53</td><td>01920356c83
64cdb</td><td>56942048295</td><td>CC</td><td>70860195-0</td><td>405</
td><td>7696634</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005EUF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56942048295</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>3</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90966779280</td><td>03/06/2023</td><td>13:39:22</td><td>6082</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>14:43:03</td><td>14:55:15</td><td>01920356c83
64975</td><td>56966779280</td><td>CC</td><td>70327302-5</td><td>731</
td><td>7690372</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005E3A</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56966779280</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=nhniP7wyZnFnxl0pkbihCSO9B4aJDyObP_SdvmtnUBo</td><td>Porque la respuesta no fue
satisfactoria porque no me resolvieron 100% el tema, tengo que esperar ahora el
reembolso del dinero y eso no sé cuándo va a llegar, por un cobro que me
estaban haciendo de unas líneas que yo había cancelado.</td>
</tr><tr>
<td>90984542148</td><td>03/06/2023</td><td>11:59:33</td><td>4989</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>15:48:16</td><td>15:59:11</td><td>019003374ea
46b0e</td><td>56984542148</td><td>CC</td><td>75175307-1</td><td>563</
td><td>8915959</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR2KD</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56984542148</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=62JlZLLWFYMPfEH9hv5CwpndT6s_x9qmt5CfoPGaReU</td><td>Todo bien correcto, muchas
gracias por la atención.</td>
</tr><tr>
<td>90940932467</td><td>03/06/2023</td><td>18:06:04</td><td>9085</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>19:33:05</td><td>19:39:29</td><td>01920356c83
67bef</td><td>56940932467</td><td>CC</td><td>75021667-6</td><td>383</
td><td>7689010</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005QMN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Portabilidad_IN_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56940932467</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=UlDiciS7ms9rFxFtMz7rLNdA0KwYE_5u4re4kvP-65s</td><td>Me parece excelente,
gracias.</td>
</tr><tr>
<td>90940762904</td><td>03/06/2023</td><td>15:23:31</td><td>7289</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:10:10</td><td>17:18:39</td><td>01920356c83
66614</td><td>56940762904</td><td>CC</td><td>74586595-K</td><td>508</
td><td>7703431</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005L80</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56940762904</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MYpYCMu6-Y0hVZpaMqf46IKycD1QpgtwCSiSSwmGAyk</td><td>Ayer dimos de baja un plan de
mi esposo que se le perdió su teléfono, se lo robaron, con carnet y todo
así que ayer lo dimos de baja y fue super fácil con la ejecutiva que nos
atendió, así que quedamos muy contentos porque no sabíamos qué
hacer, le pedimos ayuda a ella y nos resolvió el problema rápidamente
así que eso, gracias.</td>
</tr><tr>
<td>90965958551</td><td>03/06/2023</td><td>11:26:07</td><td>4629</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>16:50:40</td><td>17:02:42</td><td>01920356c83
6629d</td><td>56965958551</td><td>CC</td><td>75181270-1</td><td>533</
td><td>7690803</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005KCC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Equipo_Consulta_Pago_Cuotas</td><td> </td><td>2</
td><td>IVR_CC</td><td>56965958551</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90965918078</td><td>03/06/2023</td><td>16:26:21</td><td>7980</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>15:43:30</td><td>15:50:04</td><td>019003374ea
46a23</td><td>56965918078</td><td>CC</td><td>41513914-4</td><td>374</
td><td>8913364</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR2D2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56965918078</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=H8fbqUmhkVd4eL1F-UzSG6wwWMdMs7GbIHTlkpVvKwQ</td><td>No responde</td>
</tr><tr>
<td>90983762843</td><td>03/06/2023</td><td>11:05:44</td><td>4420</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>13:53:49</td><td>14:02:29</td><td>019003374ea
452d9</td><td>56983762843</td><td>CC</td><td>61862749-7</td><td>519</
td><td>8928489</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQSIS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</td><td>IVR_CC</
td><td>56983762843</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=clpKhZClHo-niayv-8dDgGNQZ0pBbrKIIvgtrJCZXms</td><td>Llamé porque
anteriormente había llamado para rebajar mi plan y el joven me respondió
bien.</td>
</tr><tr>
<td>90940530465</td><td>03/06/2023</td><td>13:02:02</td><td>5697</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:12:43</td><td>17:22:07</td><td>019003374ea
47d0a</td><td>56940530465</td><td>CC</td><td>72317299-3</td><td>564</
td><td>8921469</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR743</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56940530465</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=b51PtOxOKQ8oV7SJrTF9gKaIQi9qFdK2rK3AL4-uKFM</td><td>No
responde</td>
</tr><tr>
<td>90940358109</td><td>03/06/2023</td><td>14:13:23</td><td>6473</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:44:36</td><td>18:59:35</td><td>01920356c83
67561</td><td>56940358109</td><td>CC</td><td>77224711-7</td><td>898</
td><td>7701519</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005P29</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>problemas con mi
plan</td><td>3</td><td>IVR_105</td><td>56940358109</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=czpxdJsosD0RadXHJZ0uTNDRZuNyIaI7LT5218Qleow</td><td>Porque no me dieron
solución a mi problema.</td>
</tr><tr>
<td>90939250163</td><td>03/06/2023</td><td>16:01:04</td><td>7705</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:06:55</td><td>18:30:29</td><td>01920356c83
66fb5</td><td>56939250163</td><td> </td><td>41137894-2</td><td>1413</
td><td>7701453</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005NKT</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td> </td><td> </td><td>103_PP</
td><td>56939250163</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=-5n4Ybya3EoLCvXii8qyKK4nW-gfuyYhUGP2jhuEjes</
td><td>Sí me atendió bien la señorita y me solucionaron el problema
que tenía.</td>
</tr><tr>
<td>90940638151</td><td>03/06/2023</td><td>16:28:54</td><td>8011</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:10:17</td><td>18:24:25</td><td>01920356c83
67029</td><td>56940638151</td><td>CC</td><td>71593500-7</td><td>651</
td><td>7688881</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005NOH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56940638151</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=T_wxa0QDyMEhA92g0FZNqQHvxpZRuIzP9Una9hAZzD8</td><td>La verdad que no fue
satisfacción fue más que nada que me dijeron que me iba a pasar algo o
sea bueno ahí tienes que leerlo pero en sí no me pusieron atención,
no me sentí satisfecho con la atención, no me atendió bien el chico
pero o la chica no me acuerdo pero eso.</td>
</tr><tr>
<td>90997750600</td><td>03/06/2023</td><td>15:01:10</td><td>7009</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>16:15:10</td><td>16:24:56</td><td>01920356c83
65b62</td><td>56997750600</td><td>SS</td><td>70985904-8</td><td>367</
td><td>7692808</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005III</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56997750600</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90997258828</td><td>03/06/2023</td><td>11:15:10</td><td>4535</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:03:39</td><td>12:12:48</td><td>019003374ea
43957</td><td>56997258828</td><td>CC</td><td>75908187-0</td><td>408</
td><td>8920264</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQM7D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56997258828</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=93XqhkLYhTMh2dWSsaWw_2P0X7ftMqQvCdND_bZd0bI</td><td>No responde</td>
</tr><tr>
<td>90997428224</td><td>03/06/2023</td><td>16:06:15</td><td>7773</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:53:42</td><td>17:57:17</td><td>019003374ea
48530</td><td>56997428224</td><td>CC</td><td>74991822-5</td><td>99</
td><td>8921608</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR957</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56997428224</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90983345811</td><td>03/06/2023</td><td>15:25:42</td><td>7315</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>19:06:31</td><td>19:12:04</td><td>019003374ea
4914e</td><td>56983345811</td><td>CC</td><td>70280965-7</td><td>332</
td><td>8919157</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRC61</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56983345811</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90964763306</td><td>03/06/2023</td><td>12:32:11</td><td>5350</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>10:20:38</td><td>10:49:36</td><td>019003374ea
42305</td><td>56964763306</td><td>CC</td><td>72994349-5</td><td>1577</
td><td>8912146</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQGL1</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56964763306</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90996296829</td><td>03/06/2023</td><td>14:20:16</td><td>6558</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:18:37</td><td>17:28:55</td><td>019003374ea
47e35</td><td>56996296829</td><td>CC</td><td>72426160-4</td><td>528</
td><td>8913736</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR7DC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Internet_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56996296829</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=jj7kKzys39mI6527V8suXlJ4ThtBw9W_NASq4J1xhRU</td><td>No responde</td>
</tr><tr>
<td>90982301532</td><td>03/06/2023</td><td>11:52:36</td><td>4938</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>10:28:10</td><td>10:44:13</td><td>019003374ea
424a3</td><td>56982301532</td><td>CC</td><td>74716186-0</td><td>962</
td><td>8922555</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQH1V</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_105</
td><td>56982301532</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=NialSQT41ifSOy3Ke2YYjnW_M5tdO6QZkSxsmGxAZiQ</td><td>No responde</td>
</tr><tr>
<td>90963240628</td><td>03/06/2023</td><td>15:00:02</td><td>6998</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>19:07:42</td><td>19:17:54</td><td>019003374ea
49187</td><td>56963240628</td><td>CC</td><td>73892880-6</td><td>611</
td><td>8926967</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRC7Q</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56963240628</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>1</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=V1GWnwlObn9-ObK3zRbA4z_jWt7TG2heCyMkpYm7Ef0</td><td>No responde</td>
</tr><tr>
<td>90934236736</td><td>03/06/2023</td><td>16:27:26</td><td>7994</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:05:21</td><td>17:22:16</td><td>01920356c83
66520</td><td>56934236736</td><td>CC</td><td>74809093-2</td><td>965</
td><td>7695029</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005L0E</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56934236736</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=w_LDZJFY393a2XWGba3nhnFd8nZh1NilCncXnAC4ojs</td><td>No responde</td>
</tr><tr>
<td>90981545826</td><td>03/06/2023</td><td>11:59:58</td><td>4998</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:26:05</td><td>17:41:43</td><td>01920356c83
668df</td><td>56981545826</td><td>CC</td><td>74825302-5</td><td>801</
td><td>7697076</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005LU9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_5G_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56981545826</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_GN9eeLkRcvEW8sh-_3QGeGpyEw56PbR___qRXj5K6Q</td><td>No responde</td>
</tr><tr>
<td>90981569437</td><td>03/06/2023</td><td>11:22:12</td><td>4583</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>15:03:42</td><td>15:28:45</td><td>01920356c83
64d5a</td><td>56981569437</td><td>SS</td><td>47587220-7</td><td>1478</
td><td>7690447</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005F2D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56981569437</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90981863285</td><td>03/06/2023</td><td>11:37:39</td><td>4775</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>09:29:53</td><td>09:49:41</td><td>019003374ea
41a32</td><td>56981863285</td><td>CC</td><td>74588361-3</td><td>1187</
td><td>8930178</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQEEF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Accesorios_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56981863285</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90981999878</td><td>03/06/2023</td><td>13:15:43</td><td>5833</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>20:09:37</td><td>20:38:55</td><td>019003374ea
49a18</td><td>56981999878</td><td>CC</td><td>75410059-1</td><td>1755</
td><td>8916700</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BREC8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56981999878</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GIbm0B1UXDksnW9n8BpsUNUa1O7ywrJc-qQhT7VvBbo</td><td>Recibí mal la
información, confusa e incompleta cuando fui a inscribirme a un plan de
ustedes a una sucursal de ustedes y me cobraron un plan que no es el que yo
pedí y al día siguiente me di cuenta, la ejecutiva me reconoció por
Whatsapp que había sido así se había equivocado o no que se
había equivocado pero que yo podía darlo de baja y activarlo nuevamente
con el precio que yo quería, traté de hacerlo por el Call center y fue
imposible.</td>
</tr><tr>
<td>90982002751</td><td>03/06/2023</td><td>12:05:30</td><td>5074</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>11:08:22</td><td>11:28:59</td><td>01920356c83
61cb6</td><td>56982002751</td><td>PP</td><td>77319791-1</td><td>1236</
td><td>7687568</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0052U3</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56982002751</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=EYh6idmIxckxUJFZUunvuMw6CTkSJXymSEIeoWhJIhU</td><td>No
responde</td>
</tr><tr>
<td>90982043501</td><td>03/06/2023</td><td>11:21:31</td><td>4568</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:23:39</td><td>18:48:08</td><td>01920356c83
67242</td><td>56982043501</td><td>CC</td><td>70148036-8</td><td>1468</
td><td>7703592</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005O9A</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td>Quiero saber porque me cortaron
Quiero saber porque me cortaron la cuenta yo la pago siempre en
5</td><td>3</td><td>IVR_105</td><td>56982043501</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90962216281</td><td>03/06/2023</td><td>13:38:54</td><td>6078</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:33:50</td><td>18:38:52</td><td>01920356c83
673c7</td><td>56962216281</td><td>CC</td><td>71271173-6</td><td>237</
td><td>7695220</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005OLF</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td>biber??n</td><td>3</td><td>IVR_105</
td><td>56962216281</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90934049701</td><td>03/06/2023</td><td>12:11:20</td><td>5112</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>13:41:04</td><td>13:53:10</td><td>019003374ea
44fd5</td><td>56934049701</td><td>CC</td><td>72397462-3</td><td>725</
td><td>8915501</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQRR0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56934049701</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DbtxXQqMYwI9SiQgJCu0voeO7VSN0ZruvXR1GOF08bs</td><td>Eh todo lo que yo pedía
me lo decía, me lo ubicaba, me leía eh todo todo bien todo bien.</td>
</tr><tr>
<td>90994894850</td><td>03/06/2023</td><td>13:10:47</td><td>5768</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>08:40:35</td><td>08:54:29</td><td>01920356c83
60650</td><td>56994894850</td><td>CC</td><td>70004407-6</td><td>834</
td><td>7699771</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004TB3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56994894850</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=e0BFaep7TspHirkyZ5OW4Ujx5FDiV6tFOzphC-R6pzg</td><td>No responde</td>
</tr><tr>
<td>90994700840</td><td>03/06/2023</td><td>12:05:24</td><td>5072</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>19:19:21</td><td>19:27:10</td><td>01920356c83
67a34</td><td>56994700840</td><td>CC</td><td>74991822-5</td><td>468</
td><td>7699461</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005Q8S</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56994700840</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90994768148</td><td>03/06/2023</td><td>17:41:56</td><td>8831</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>13:10:53</td><td>13:22:03</td><td>019003374ea
448de</td><td>56994768148</td><td>SS</td><td>75704634-2</td><td>669</
td><td>8928314</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQQ39</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56994768148</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=lkdgEG3WwF_O-
FATHSADMbFlCrthYGkFtGroUBtUmpM</td><td>No responde</td>
</tr><tr>
<td>90979749340</td><td>03/06/2023</td><td>17:38:08</td><td>8817</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>23:18:24</td><td>23:33:52</td><td>01920356c83
68ef5</td><td>56979749340</td><td>PP</td><td>71807475-4</td><td>927</
td><td>7699699</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005VEO</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Necesidad_Consulta</td><td> </td><td> </
td><td>103_PP</td><td>56979749340</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=K03Mpdr8ndR54MQ8sur5Vy2Yf7alS8dJm8485_rsgJA</td><td>Mala
la atención de Entel, muy mala mala mala, de hecho nos vamos a cambiar, chao
pescado.</td>
</tr><tr>
<td>90979936035</td><td>03/06/2023</td><td>12:38:10</td><td>5429</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>10:10:05</td><td>10:24:07</td><td>019003374ea
420f3</td><td>56979936035</td><td>SS</td><td>71328595-1</td><td>838</
td><td>8917318</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQG4G</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56979936035</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>5</td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=FS2l1giPoyT5F1gzXRN-kvXhNm-cp-SzMPc4BFvSods</td><td>En realidad encuentro que se
demoró mucho, me tuvo mucho tiempo en línea para resolver algo que lo
deben tener no sé me imagino ahí en el computador, eso es nada
más.</td>
</tr><tr>
<td>90932277560</td><td>03/06/2023</td><td>13:29:14</td><td>5994</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>09:40:37</td><td>10:04:53</td><td>01920356c83
60ca8</td><td>56932277560</td><td>CC</td><td>46703933-4</td><td>1442</
td><td>7699880</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES004UTR</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56932277560</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90931977373</td><td>03/06/2023</td><td>16:55:35</td><td>8339</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>19:49:21</td><td>20:22:19</td><td>019003374ea
497b6</td><td>56931977373</td><td>CC</td><td>77905796-8</td><td>1977</
td><td>8914097</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRDP8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56931977373</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90932137623</td><td>03/06/2023</td><td>12:29:50</td><td>5319</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:59:32</td><td>19:24:43</td><td>01920356c83
67793</td><td>56932137623</td><td>CC</td><td>74809093-2</td><td>1454</
td><td>7688967</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005PJR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</td><td>IVR_CC</
td><td>56932137623</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DULvadERCfTAXnXmxgnSySt9fCPNFytQMC1wZI2ntho</td><td>Hola, tuve una super buena
experiencia con Entel y con el ejecutivo en general que me atendió
resolvió todas mis dudas, fue super amable, se dio todo el tiempo del mundo
para poder solucionarmelo y para guiarme para ayudarme, me dio todos los detalles,
contestó todas las preguntas que yo le hice, me dejó totalmente clara
toda la información que yo requería, así que sí, lo único
malo es que tuve que esperar mucho para que me conectaran con el ejecutivo, porque
estaba muy atochada el área de llamada. </td>
</tr><tr>
<td>90931784444</td><td>03/06/2023</td><td>16:09:34</td><td>7814</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>23:00:34</td><td>23:08:30</td><td>01920356c83
68e4e</td><td>56931784444</td><td>CC</td><td>41131659-9</td><td>475</
td><td>7693455</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005V9H</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_105</td><td>56931784444</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90994134543</td><td>03/06/2023</td><td>14:13:56</td><td>6481</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:45:21</td><td>19:02:07</td><td>01920356c83
67587</td><td>56994134543</td><td>CC</td><td>74735576-2</td><td>795</
td><td>7691107</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005P3F</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56994134543</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>4</
td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=WO0gMTdx1OY-
QsLRiOxdbSsf9YGYGP5RpTMzwOnaoP4</td><td>No hubo una mejor oferta en mi plan ya que
quería seguir pagando lo que venía pagando que eran 6 mil pesos y ahora
pago mucho más.</td>
</tr><tr>
<td>90979544003</td><td>03/06/2023</td><td>13:14:29</td><td>5817</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>11:02:15</td><td>11:13:48</td><td>019003374ea
42bdb</td><td>56979544003</td><td>SS</td><td>75200366-1</td><td>692</
td><td>8912305</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQIRJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56979544003</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>4</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=jrLjVnQAHT4VlIf9NG06jZnzFUVrjdeWIYAVTzWjtMM</td><td>Lo que pasa que Entel
está muy mala la atención, una que falta público o sea le falta
personal que atender, nadie lo recibe que es lo que anda buscando uno a la final yo
me ... en el Call center nunca me atendí porque nunca me atendieron, super mal
cómo atienden y lo otro que uno contrata un seguro dental y no hay en
dónde o cómo ingresar a las personas que van a adquirir el beneficio y me
mandan para un teléfono y me mandan para otro y otro y nadie da soluciones
entonces prácticamente uno por eso está dejando Entel, antes era la mejor
calidad ahora está siendo una de las peores.</td>
</tr><tr>
<td>90979500471</td><td>03/06/2023</td><td>14:02:35</td><td>6375</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>14:41:17</td><td>15:34:14</td><td>01920356c83
6490b</td><td>56979500471</td><td>CC</td><td>74232140-1</td><td>3107</
td><td>7692497</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005E00</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56979500471</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=22i-hvgdOuV5TJfDhjli0fSPnwxEi5Uv6z0Y0_ADZv8</td><td>No
responde</td>
</tr><tr>
<td>90958717395</td><td>03/06/2023</td><td>14:13:28</td><td>6474</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:47:23</td><td>17:55:49</td><td>019003374ea
483f5</td><td>56958717395</td><td>SS</td><td>1113680-K</td><td>505</
td><td>8932034</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR8RC</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td>quiero relajar mis
planes</td><td>3</td><td>IVR_105</td><td>56958717395</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=7_p2FjPXNMzzOxUFAECkOA4yS8jX7VOLcXrwlPdIzu8</td><td>La persona que me atiende no
tiene idea de lo que está haciendo, uno le pregunta y no sabe respuestas, al
final no da ninguna solución solo problemas.</td>
</tr><tr>
<td>90957659944</td><td>03/06/2023</td><td>18:04:02</td><td>9059</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>21:12:11</td><td>21:34:36</td><td>019003374ea
4a0a8</td><td>56957659944</td><td>SS</td><td>74871643-2</td><td>1344</
td><td>8916781</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRG0N</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56957659944</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bBaQL0IboSC4iz8VNOxj6jasdPB2TAJ0exOMA47gNF0</td><td>Estoy contenta con la
atención del pero me parece que los planes mi amor están muy caros de
Entel y la verdad que actualmente las líneas telefónicas están pero
muy botadas, creo que Entel debería mejorar sus planes porque la verdad que yo
tenía 3 números y de 3 números tengo solo 1 por lo caro que se puso
Entel.</td>
</tr><tr>
<td>90926444256</td><td>03/06/2023</td><td>17:10:58</td><td>8487</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>20:45:35</td><td>20:51:46</td><td>01920356c83
6846e</td><td>56926444256</td><td>CC</td><td>76661110-9</td><td>351</
td><td>7703807</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005SQJ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56926444256</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OGaSZCOVKScHfqmlftM0KQ7r40_R2UU8kZwszjOS0vE</td><td>No responde</td>
</tr><tr>
<td>90930285465</td><td>03/06/2023</td><td>17:09:36</td><td>8472</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>14:08:29</td><td>14:24:20</td><td>01920356c83
642f6</td><td>56930285465</td><td>CC</td><td>46677917-2</td><td>950</
td><td>7698568</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005CFC</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56930285465</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=14vHB8Mh7-
MzQbwQAqksBrMXqsYSMWRCYDKTu63cqvg</td><td>No responde</td>
</tr><tr>
<td>90993587691</td><td>03/06/2023</td><td>12:50:36</td><td>5552</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:34:53</td><td>17:53:30</td><td>019003374ea
4816d</td><td>56993587691</td><td>SS</td><td>72640098-9</td><td>983</
td><td>8924104</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR874</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56993587691</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AvnhHHOf2nqWsm6pQhH0IpWnCUj3kt8gGefAn0CKqPM</td><td>Muy buena atención de la
niña.</td>
</tr><tr>
<td>90993359324</td><td>03/06/2023</td><td>12:39:35</td><td>5447</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>13:51:16</td><td>14:03:13</td><td>01920356c83
63f20</td><td>56993359324</td><td>SS</td><td>70568286-0</td><td>716</
td><td>7694404</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005BGP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_SS</
td><td>56993359324</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Y_G2dpq1O-SfU6K0RVzy-Dl4j5gOVPqyrWgEtwWu65U</td><td>No responde</td>
</tr><tr>
<td>90992518086</td><td>03/06/2023</td><td>12:15:00</td><td>5159</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>11:13:51</td><td>11:25:18</td><td>01920356c83
61dce</td><td>56992518086</td><td>SS</td><td>74579430-0</td><td>686</
td><td>7698029</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00536R</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56992518086</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=fwuqR7LaZ4y33L_WjVmDa_rqf1mrKhyTIQiDisziddc</td><td>No responde</td>
</tr><tr>
<td>90977931545</td><td>03/06/2023</td><td>16:26:33</td><td>7984</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:05:18</td><td>12:24:56</td><td>01920356c83
6288f</td><td>56977931545</td><td>CC</td><td>72778423-3</td><td>1170</
td><td>7687763</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0055SQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56977931545</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SehGatVf9__cc1juiuwajlc6md0TNixhQu0_2zmGSc0</td><td>No responde</td>
</tr><tr>
<td>90926142922</td><td>03/06/2023</td><td>13:03:13</td><td>5712</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>13:50:13</td><td>14:11:01</td><td>01920356c83
63eda</td><td>56926142922</td><td>CC</td><td>73785305-5</td><td>1225</
td><td>7696440</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005BEN</td><td>Plata</
td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_105</td><td>56926142922</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90926143927</td><td>03/06/2023</td><td>14:41:20</td><td>6802</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>13:11:47</td><td>13:24:32</td><td>019003374ea
44916</td><td>56926143927</td><td>CC</td><td>74918623-2</td><td>764</
td><td>8917972</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQQ51</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td> </
td><td>3</td><td>IVR_105</td><td>56926143927</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=eslRYus4j6i_eRit6jkMzevVfOx5GB4qHCxcx3KURw4</td><td>El
ejecutivo se portó amable y atendió mi requerimiento, sin embargo sigo
presentando problemas de señal con mi teléfono.</td>
</tr><tr>
<td>90957252827</td><td>03/06/2023</td><td>15:26:19</td><td>7321</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>13:53:04</td><td>13:59:53</td><td>019003374ea
452a6</td><td>56957252827</td><td>SS</td><td>75169147-5</td><td>345</
td><td>8923286</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQSH9</
td><td>Diamante</td><td>563452</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56957252827</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=q3E0GaKg2-eLMF4dlkZF4q3etDysfIViS9RINw9usV0</td><td>No responde</td>
</tr><tr>
<td>90988019456</td><td>03/06/2023</td><td>13:02:03</td><td>5698</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>11:26:49</td><td>11:36:56</td><td>01920356c83
62074</td><td>56988019456</td><td>SS</td><td>73857973-9</td><td>606</
td><td>7691846</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0053S0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56988019456</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=EvPaqgQ0JKxZSWtnfUZmSRPXZVGnUqfEBDzOLcQa8LA</td><td>Muy
conforme, gracias muy conforme gracias, gracias.</td>
</tr><tr>
<td>90987419874</td><td>03/06/2023</td><td>14:02:14</td><td>6369</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>19:22:08</td><td>19:37:55</td><td>01920356c83
67a93</td><td>56987419874</td><td>CC</td><td>75994147-0</td><td>946</
td><td>7703700</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005QBR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56987419874</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90987381200</td><td>03/06/2023</td><td>13:14:25</td><td>5816</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:35:16</td><td>17:40:51</td><td>019003374ea
48185</td><td>56987381200</td><td>CC</td><td>75410059-1</td><td>215</
td><td>8921550</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR87S</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56987381200</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90971944790</td><td>03/06/2023</td><td>11:22:13</td><td>4582</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>19:44:36</td><td>19:57:11</td><td>019003374ea
49700</td><td>56971944790</td><td>SS</td><td>75122407-9</td><td>754</
td><td>8921872</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRDJI</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Trafico_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56971944790</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90972253108</td><td>03/06/2023</td><td>13:30:41</td><td>6012</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>19:17:19</td><td>19:47:35</td><td>01920356c83
679ed</td><td>56972253108</td><td>CC</td><td>77161478-7</td><td>1815</
td><td>7699457</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005Q6L</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56972253108</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=R6UX1dzFiDwI-xAP93LOPyfJ13kyUZjkgIj0ACGOKfw</td><td>No responde</td>
</tr><tr>
<td>90972358332</td><td>03/06/2023</td><td>16:55:20</td><td>8335</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:37:47</td><td>12:54:25</td><td>019003374ea
4417d</td><td>56972358332</td><td>CC</td><td>75579521-6</td><td>979</
td><td>8912656</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQO8C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56972358332</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=5UY0qDr7f8mNdC6jPb62MdwUYn3BjzMW21NOwWIicFs</td><td>Super bien la chica que me
atendió pero necesito una respuesta sobre esa línea que está
asociada a mi número, me tiene que llamar, adiós.</td>
</tr><tr>
<td>90944494533</td><td>03/06/2023</td><td>13:29:38</td><td>5999</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>17:47:33</td><td>17:50:47</td><td>01920356c83
66c98</td><td>56944494533</td><td>SS</td><td>71489769-1</td><td>193</
td><td>7701415</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005MS2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Numero_Solicitud_Privado</td><td> </td><td>3</
td><td>IVR_SS</td><td>56944494533</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=jpaCPczwiQ1J3DuqX_uShhX6VZu78Jp5yZq4y3NNJco</td><td>No responde</td>
</tr><tr>
<td>90944993791</td><td>03/06/2023</td><td>15:32:51</td><td>7366</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:42:57</td><td>12:45:02</td><td>019003374ea
442be</td><td>56944993791</td><td>CC</td><td>40890379-3</td><td>124</
td><td>8928203</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BQOIB</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56944993791</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90971600507</td><td>03/06/2023</td><td>16:28:31</td><td>8006</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>23:21:51</td><td>23:30:21</td><td>019003374ea
4a89c</td><td>56971600507</td><td>CC</td><td>75080010-6</td><td>509</
td><td>8916865</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRI05</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56971600507</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=UzrvIC5Suy1gOEicF0pvrziBha2B_XBwo2XqOoNoI6I</td><td>Todo resuelto, todo
resuelto.</td>
</tr><tr>
<td>90956611212</td><td>03/06/2023</td><td>15:19:05</td><td>7232</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:11:07</td><td>18:32:40</td><td>01920356c83
6704f</td><td>56956611212</td><td>CC</td><td>75096864-3</td><td>1293</
td><td>7697175</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005NPN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</td><td>IVR_CC</
td><td>56956611212</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Gz7jtU0G-g-r8robxbu62ToSktDocIQEVFlzy9B0XsE</td><td>Fue
muy buena la atención de la operadora.</td>
</tr><tr>
<td>90977473378</td><td>03/06/2023</td><td>14:04:32</td><td>6398</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>11:36:22</td><td>11:38:20</td><td>01920356c83
62268</td><td>56977473378</td><td>CC</td><td>73262333-7</td><td>117</
td><td>7698096</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0054BK</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </td><td>3</
td><td>IVR_105</td><td>56977473378</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=UYfPuzG5yjhXnDiERB5Fb1OClYIOZyJQXVV3wEZyJYQ</td><td>No responde</td>
</tr><tr>
<td>90977568312</td><td>03/06/2023</td><td>15:23:09</td><td>7283</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>12:30:20</td><td>12:35:22</td><td>01920356c83
62de0</td><td>56977568312</td><td>CC</td><td>74918623-2</td><td>249</
td><td>7696179</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005779</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>3</td><td>IVR_CC</
td><td>56977568312</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90922046732</td><td>03/06/2023</td><td>17:43:44</td><td>8849</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>14:45:29</td><td>14:59:44</td><td>01920356c83
649f4</td><td>56922046732</td><td>CC</td><td>70831146-4</td><td>854</
td><td>7690377</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005E79</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56922046732</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90921668947</td><td>03/06/2023</td><td>12:46:21</td><td>5498</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>15:37:49</td><td>15:49:31</td><td>019003374ea
468f6</td><td>56921668947</td><td>CC</td><td>74574595-4</td><td>701</
td><td>8928889</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BR23L</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>tengo problemas plan
se??al</td><td>3</td><td>IVR_105</td><td>56921668947</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=KsVntAlFZSgKd1JSkJw5UJeor2nqd8MKkG-Fa7xsMts</td><td>No tuvimos ninguna
solución porque al final sigue mi teléfono en 3G no más, no se
conecta al 4G y no tengo señal para nada en el centro en Los Ángeles
tampoco tengo señal, tengo por ratos se va se van todas las barras de
señal, no hay internet ni siquiera señal para llamar, es como si no
estuviera en el campo, si me lo pudieran solucionar lo antes posible por
favor.</td>
</tr><tr>
<td>90988135220</td><td>03/06/2023</td><td>16:05:36</td><td>7765</td><td>Call
Center
Móvil</td><td>02/06/2023</td><td>18:53:16</td><td>19:02:58</td><td>01920356c83
676a2</td><td>56988135220</td><td>CC</td><td>45892768-5</td><td>525</
td><td>7691125</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES005PCA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56988135220</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=A4MPouoLLNYHfDOJCd7g1QbzVfuD8UkJHNdyAxM8qWg</td><td>Lo
que pasa que como este sitio no más la antena de Entel, no tengo internet,
tengo que usar el de la casa porque internet de Entel está dicen que está
mal por todos lados porque una antena hay un problema acá con una antena,
espero que lo arreglen pronto gracias.</td>
</tr><tr>
<td>90921910473</td><td>05/06/2023</td><td>15:14:38</td><td>12879</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>10:54:00</td><td>11:08:05</td><td>01920356c83
6f7f8</td><td>56921910473</td><td>CC</td><td>72162852-3</td><td>844</
td><td>7714046</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006PLI</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Entel_Black_Consulta_Oferta</td><td> </
td><td>2</td><td>IVR_CC</td><td>56921910473</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=oEXOgMw4h1L83UBQ5tZPkd8kOT_rUggAsps6_pwNXtk</td><td>No responde</td>
</tr><tr>
<td>90923751857</td><td>05/06/2023</td><td>16:31:21</td><td>13737</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>18:07:32</td><td>18:25:52</td><td>019003374ea
4f4c6</td><td>56923751857</td><td>SS</td><td>41772383-8</td><td>1067</
td><td>8940432</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS514</
td><td>Diamante</td><td>563457</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Delivery_Consulta_Estado</td><td> </td><td>3</
td><td>IVR_SS</td><td>56923751857</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=fZHijb2Qn52Vs8D8qWvmmZXh7CY4ZvDPpvrqE3RaOz0</td><td>Compre un celular que
debió haber llegado el día viernes y hasta esta hora no ha llegado y
nadie ha sabido darme solución hice la compra vía telefónica y la
persona que ingreso la compra ingreso mal mi dirección y no tengo
solución aun.</td>
</tr><tr>
<td>90956740244</td><td>05/06/2023</td><td>10:04:36</td><td>9388</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>14:06:02</td><td>14:09:23</td><td>019003374ea
4d53b</td><td>56956740244</td><td>CC</td><td>72846082-2</td><td>200</
td><td>8938729</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRT4V</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56956740244</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=UGemRS38Bm86RoE_Qy86eG_ayFt7EBCTcqbgWxtdGVg</td><td>No
responde</td>
</tr><tr>
<td>90956635658</td><td>05/06/2023</td><td>14:35:48</td><td>12440</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>11:54:09</td><td>12:17:12</td><td>01920356c83
6fd53</td><td>56956635658</td><td>PP</td><td>73457933-5</td><td>1382</
td><td>7718035</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006R0C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>Ejecutivo_Solicitud</td><td> </td><td> </td><td>103_PP</
td><td>56956635658</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=8ZNfFs59YAshbpRAvbOQ1Qtp8KTPfJmWJ0lql5eE_lo</td><td>Muy
malo el servicio. No me llamaron como ha sido la atención.</td>
</tr><tr>
<td>90971836348</td><td>05/06/2023</td><td>15:58:49</td><td>13379</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>14:35:56</td><td>14:46:06</td><td>01920356c83
6bd1d</td><td>56971836348</td><td>CC</td><td>71489769-1</td><td>609</
td><td>7710432</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006AVJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_PV_M_Recarga_Dificultad</td><td> </td><td>3</
td><td>IVR_CC</td><td>56971836348</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9lqHDC4iY0IyRy2Y6g7Pbcd2O1jFTLiTQ10KaCeJNRw</td><td>No responde</td>
</tr><tr>
<td>90971503872</td><td>05/06/2023</td><td>16:15:36</td><td>13586</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>16:30:41</td><td>17:01:06</td><td>019003374ea
53357</td><td>56971503872</td><td>CC</td><td>10735333-K</td><td>1824</
td><td>8945227</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSKKK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56971503872</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=j96r0B-
GycMNCMFRNFwrFxM_OUyEJDQvypuQp1hwo-g</td><td>No responde</td>
</tr><tr>
<td>90944573506</td><td>05/06/2023</td><td>14:33:01</td><td>12406</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>13:11:17</td><td>13:25:22</td><td>019003374ea
4cd3c</td><td>56944573506</td><td>CC</td><td>71489769-1</td><td>845</
td><td>8942565</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRR53</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56944573506</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>3</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90944660267</td><td>05/06/2023</td><td>13:15:19</td><td>11518</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:29:54</td><td>10:40:43</td><td>01920356c83
69ad8</td><td>56944660267</td><td>CC</td><td>75367138-2</td><td>648</
td><td>7706402</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0062DO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56944660267</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AG-tO1rvnBoL1xYbtNxPOtgIVnmxFxTYJSueyQTyF5o</td><td>La señorita me
atendió super bien y me soluciono el problema, muchas gracias.</td>
</tr><tr>
<td>90944785707</td><td>05/06/2023</td><td>14:04:26</td><td>12088</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>16:04:32</td><td>16:05:25</td><td>019003374ea
53142</td><td>56944785707</td><td>CC</td><td>72406197-4</td><td>52</
td><td>8945915</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSK43</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>2</
td><td>IVR_CC</td><td>56944785707</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90957381289</td><td>05/06/2023</td><td>16:07:12</td><td>13481</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>11:04:27</td><td>11:07:37</td><td>01920356c83
6f8cd</td><td>56957381289</td><td>CC</td><td>47112819-8</td><td>189</
td><td>7716023</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006PS7</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56957381289</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90926115831</td><td>05/06/2023</td><td>10:39:57</td><td>9796</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>09:12:53</td><td>09:19:03</td><td>019003374ea
4ad7f</td><td>56926115831</td><td>CC</td><td>76320880-K</td><td>369</
td><td>8935356</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRJ78</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56926115831</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Nxikmxu6uIi_X0_3_Rkiaaop62ZNZSSYTvFj2WY48JE</td><td>Estuvo bien super amables los
caballeros y todo bien estoy muy satisfecha, eso es todo.</td>
</tr><tr>
<td>90977788916</td><td>05/06/2023</td><td>12:59:06</td><td>11349</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>15:25:21</td><td>15:28:52</td><td>01920356c83
70fa2</td><td>56977788916</td><td>CC</td><td>75149307-K</td><td>211</
td><td>7714937</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006VIE</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>y est??n cobrando m??s
dinero</td><td>3</td><td>IVR_105</td><td>56977788916</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=oMD_agoTnLMXNKse4SFeWJ_hseZgGHbuDfo_aEsI14w</td><td>No responde</td>
</tr><tr>
<td>90992678072</td><td>05/06/2023</td><td>16:02:23</td><td>13422</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:12:17</td><td>10:34:30</td><td>01920356c83
698ca</td><td>56992678072</td><td>SS</td><td>62378893-8</td><td>1332</
td><td>7706372</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0061TA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56992678072</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=HgwrqHdkBM31uuPsqkIndHy1drt2glLv99RMNQugkk4</td><td>Me
atendió bien, me explico el problema pero no me dio cuando iban a solucionar
el problema de la antena de la recepción, eso.</td>
</tr><tr>
<td>90993270525</td><td>05/06/2023</td><td>10:06:03</td><td>9408</td><td>Call
Center
Móvil</td><td>04/06/2023</td><td>17:45:22</td><td>17:53:25</td><td>01920356c83
71a62</td><td>56993270525</td><td>CC</td><td>77224711-7</td><td>482</
td><td>7716424</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007287</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56993270525</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=VZ_qZjpPHMAYk5g1iwTcqcTmLnTfqQC5XVnpAPHhpIU</td><td>Amabilidad y rapidez para
solucionar el problema.</td>
</tr><tr>
<td>90993498497</td><td>05/06/2023</td><td>14:49:12</td><td>12604</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>11:57:45</td><td>12:10:40</td><td>01920356c83
6fd9c</td><td>56993498497</td><td>CC</td><td>73005271-5</td><td>774</
td><td>7716082</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006R2L</td><td>Plata</
td><td>563454</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56993498497</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MPwFjWDNwRvW0TncLUFWXzmbCoA4SvVawIVT0RPgUwA</td><td>No responde</td>
</tr><tr>
<td>90957604884</td><td>05/06/2023</td><td>15:24:47</td><td>13005</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>21:32:51</td><td>21:40:03</td><td>019003374ea
547eb</td><td>56957604884</td><td>CC</td><td>72406197-4</td><td>432</
td><td>8948932</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSPOS</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56957604884</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RYSS6Qfhi4uBRW8mZOd4nZnKWUWloJSGkiV8ZRycM04</td><td>No responde</td>
</tr><tr>
<td>90957624895</td><td>05/06/2023</td><td>12:25:48</td><td>10970</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>11:55:22</td><td>12:00:36</td><td>01920356c83
6a697</td><td>56957624895</td><td>CC</td><td>48765706-9</td><td>200</
td><td>7705413</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0065BM</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56957624895</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=v_2I6IjoXzq2kueMuK70l1EFLxY_tXY5nB0Je7hOB6k</td><td>No responde</td>
</tr><tr>
<td>90978478820</td><td>05/06/2023</td><td>16:35:56</td><td>13796</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>14:24:03</td><td>14:38:09</td><td>01920356c83
6bbc1</td><td>56978478820</td><td>CC</td><td>73641563-1</td><td>845</
td><td>7706865</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006AKN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56978478820</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=JVO5GbFw9kZoTgV_dSzjVX3WUMWaMScdHHK02lnQV10</td><td>No responde</td>
</tr><tr>
<td>90978804518</td><td>05/06/2023</td><td>12:47:55</td><td>11210</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>15:41:03</td><td>15:46:39</td><td>019003374ea
4e1b7</td><td>56978804518</td><td>CC</td><td>75230965-5</td><td>335</
td><td>8936132</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS08N</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56978804518</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=0LxxSG3bQgAD_SVWuBvNcXmRuiylDuxxPtkZMa9UADA</td><td>No responde</td>
</tr><tr>
<td>90993162844</td><td>05/06/2023</td><td>13:14:21</td><td>11504</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:53:55</td><td>10:57:52</td><td>019003374ea
4b7bc</td><td>56993162844</td><td>SS</td><td>75704634-2</td><td>236</
td><td>8932765</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRLP4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56993162844</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=anLtJBg2Oc9IZO2gRc4IeyeNQ4cWI-oc5ZqjciK0BZE</td><td>No responde</td>
</tr><tr>
<td>90993882570</td><td>05/06/2023</td><td>16:35:43</td><td>13793</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>12:50:20</td><td>12:54:10</td><td>01920356c83
6aee3</td><td>56993882570</td><td>CC</td><td>74579430-0</td><td>230</
td><td>7706671</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0067DU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_CC</
td><td>56993882570</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=S3BlgYcsIL29tdN-
BWbX3DfxxTZ473djo3YZ4on7_jE</td><td>Quede muy satisfecha porque me dio las
respuestas correctas y muy amorosa para atender así que excelente persona la
que me atendió y quede muy satisfecha con las respuestas que me dio muchas
gracias.</td>
</tr><tr>
<td>90994194876</td><td>05/06/2023</td><td>14:45:48</td><td>12561</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>20:52:36</td><td>21:23:45</td><td>019003374ea
545a9</td><td>56994194876</td><td>CC</td><td>74735576-2</td><td>1782</
td><td>8947533</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSP6Q</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56994194876</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xYRPA2jCAagTFlWzb-fj8waJ9i2PpTrPLsl9K8uc7Ek</td><td>No responde</td>
</tr><tr>
<td>90931871953</td><td>05/06/2023</td><td>13:13:59</td><td>11500</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:33:49</td><td>10:40:33</td><td>01920356c83
69b58</td><td>56931871953</td><td>CC</td><td>71773996-5</td><td>403</
td><td>7711114</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0062HO</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56931871953</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xutzzlKe00kS3Q1M5VC1jdDRVvcHCQLs_3gUcFg0BZc</td><td>Me solucionaron mi inquietud
gracias.</td>
</tr><tr>
<td>90994527639</td><td>05/06/2023</td><td>11:16:27</td><td>10199</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>16:40:32</td><td>16:54:24</td><td>019003374ea
4e9e0</td><td>56994527639</td><td>CC</td><td>74293664-3</td><td>831</
td><td>8940313</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS2A0</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>tengo cobros indebidos en mi
boleta</td><td>3</td><td>IVR_105</td><td>56994527639</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3Mjn-_myixY6FEmcca9KlNW-qdL2tPcWPNGExCsyqQk</td><td>Hola, fue rápido, fue
amable la persona que me atendió y me resolvió super rápido el
problema.</td>
</tr><tr>
<td>90961041585</td><td>05/06/2023</td><td>14:17:29</td><td>12246</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>15:26:11</td><td>15:31:09</td><td>01920356c83
6c364</td><td>56961041585</td><td>CC</td><td>74833728-8</td><td>297</
td><td>7711690</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006CHM</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>no entiendo qu?? es lo que pasa con
el cobro de</td><td>3</td><td>IVR_105</td><td>56961041585</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=vBwAWBDzbmb0R8IFLRZMslI82138-G35qCDP5o-svDI</td><td>Mira la chica me dio las
respuestas que yo tenia a las preguntas que yo le hice pero me hubiese gustado
solucionar el tema de no se como tengo que hacerlo, que ya la cuenta de mi hijo y
la mía no estén juntas cachay eso necesito hacer, no se si se puede, no
lo conversamos con la chica, eso.</td>
</tr><tr>
<td>90932549157</td><td>05/06/2023</td><td>10:05:53</td><td>9403</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>14:32:47</td><td>15:04:34</td><td>019003374ea
4d8c1</td><td>56932549157</td><td>CC</td><td>78013865-3</td><td>1906</
td><td>8942728</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRU15</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</
td><td>IVR_CC</td><td>56994952146</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Qmx_ic33xm-AmVm9qJYIpN4BET9qwFBcrft99qz8aXw</td><td>No responde</td>
</tr><tr>
<td>90994869246</td><td>05/06/2023</td><td>13:53:58</td><td>11959</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>13:19:08</td><td>13:39:41</td><td>01920356c83
70571</td><td>56994869246</td><td>CC</td><td>74232140-1</td><td>1232</
td><td>7715488</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006T12</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td> </td><td>3</td><td>IVR_CC</
td><td>56994869246</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90994725999</td><td>05/06/2023</td><td>15:42:36</td><td>13216</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>16:03:24</td><td>16:10:45</td><td>019003374ea
4e473</td><td>56994725999</td><td>CC</td><td>40223104-1</td><td>440</
td><td>8941564</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS0UJ</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_105</td><td>56994725999</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sFVpdbYm49XmXi9WNSyvTrfvXNNFE5mlizOrq0A11Dw</td><td>No responde</td>
</tr><tr>
<td>90994764767</td><td>05/06/2023</td><td>11:36:24</td><td>10421</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>12:08:15</td><td>12:12:32</td><td>019003374ea
4c310</td><td>56994764767</td><td>CC</td><td>70327819-1</td><td>256</
td><td>8937015</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BROJO</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56994764767</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=hgHx3R2udrXEkDtypkfMgGxNvAT8GW1fVHv8eEEsFkk</td><td>Buena, muy buena
gracias.</td>
</tr><tr>
<td>90981409209</td><td>05/06/2023</td><td>13:43:30</td><td>11865</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:11:03</td><td>10:12:42</td><td>01920356c83
698a5</td><td>56981409209</td><td>SS</td><td>72194306-2</td><td>98</
td><td>7706370</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0061S5</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Numero_Solicitud_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56981409209</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WiPQmBBPXFqmbxNYPAWxhnuCqAamqgbJWgbUOPriLE0</td><td>Muy bueno, rápido y
claro que es lo importante.</td>
</tr><tr>
<td>90981526857</td><td>05/06/2023</td><td>16:09:04</td><td>13504</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>15:18:00</td><td>15:26:06</td><td>01920356c83
6c267</td><td>56981526857</td><td>CC</td><td>71269786-5</td><td>486</
td><td>7709334</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006C9P</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56981526857</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>2</td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90981258245</td><td>05/06/2023</td><td>16:10:24</td><td>13517</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>14:06:53</td><td>14:14:15</td><td>01920356c83
6b964</td><td>56981258245</td><td>CC</td><td>46083945-9</td><td>441</
td><td>7710389</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006A1S</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>2</td><td>IVR_CC</
td><td>56981258245</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=JukwSxcXKzXJLpujTcwk2zV4eQdG6x-_g3x1QzR-FE8</td><td>No responde</td>
</tr><tr>
<td>90995081061</td><td>05/06/2023</td><td>10:24:53</td><td>9636</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>12:17:18</td><td>12:22:51</td><td>01920356c83
6a9c4</td><td>56995081061</td><td>CC</td><td>76320880-K</td><td>332</
td><td>7704284</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006651</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_CC</
td><td>56995081061</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=EOy6XOgvWG1cAZm-
y1ZtXGxeON4hH9b4ZfDIWUB0_Hg</td><td>No responde</td>
</tr><tr>
<td>90933883862</td><td>05/06/2023</td><td>14:36:00</td><td>12443</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>15:28:30</td><td>15:43:02</td><td>01920356c83
70fe5</td><td>56933883862</td><td>SS</td><td>48500276-6</td><td>871</
td><td>7717611</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006VKH</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_SS</td><td>56942091436</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Hv9oh01O333kUH-JkGzUok1Y-ZEgib0ZeEbXBFZu8SM</td><td>No
responde</td>
</tr><tr>
<td>90962307707</td><td>05/06/2023</td><td>14:48:17</td><td>12590</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>09:04:45</td><td>09:20:32</td><td>01920356c83
69371</td><td>56962307707</td><td>SS</td><td>73816100-9</td><td>946</
td><td>7709829</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0060IH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56962307707</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90962040363</td><td>05/06/2023</td><td>14:37:05</td><td>12456</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>14:36:10</td><td>14:37:29</td><td>01920356c83
6bd23</td><td>56962040363</td><td>CC</td><td>71773996-5</td><td>78</
td><td>7704556</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006AVP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56962040363</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90962013947</td><td>05/06/2023</td><td>15:50:21</td><td>13311</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>19:34:51</td><td>19:48:02</td><td>019003374ea
4fcc6</td><td>56962013947</td><td>CC</td><td>75271392-8</td><td>791</
td><td>8939256</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS70V</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Delivery_Consulta_Estado</td><td> </td><td>3</
td><td>IVR_105</td><td>56962013947</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=RudPb2BdVTvWDCtu7P1Z71b0ov0jz8yvR8xP4IRRUx4</td><td>No responde</td>
</tr><tr>
<td>90934100581</td><td>05/06/2023</td><td>15:17:52</td><td>12921</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>11:08:11</td><td>11:12:44</td><td>019003374ea
4b9b9</td><td>56934100581</td><td>CC</td><td>72717010-3</td><td>272</
td><td>8934197</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRM91</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56934100581</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90995142680</td><td>05/06/2023</td><td>15:18:14</td><td>12924</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>13:54:16</td><td>14:13:48</td><td>019003374ea
4d391</td><td>56995142680</td><td>CC</td><td>71545003-K</td><td>1171</
td><td>8941304</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRSNM</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56995142680</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=yD-Qj_-Erdh6y-eIaW_BLk56tHDQLZQzePm-wyef8RI</td><td>La verdad es que la
atención fue muy buena de parte de la persona pero sigo teniendo el problema
que la señal es muy mala, nada mas, sigo teniendo los problemas que las
aplicaciones no se abren son muy lentas y teniendo un plan relativamente mas caro
de lo normal ok gracias.</td>
</tr><tr>
<td>90995148927</td><td>05/06/2023</td><td>10:04:03</td><td>9379</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>10:04:49</td><td>10:14:43</td><td>019003374ea
4b1c8</td><td>56995148927</td><td>CC</td><td>76477015-3</td><td>593</
td><td>8934064</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRK9G</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56995148927</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90995149331</td><td>05/06/2023</td><td>14:37:59</td><td>12467</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>14:33:01</td><td>14:48:06</td><td>019003374ea
4d8ca</td><td>56995149331</td><td>CC</td><td>71545003-K</td><td>905</
td><td>8942730</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRU1E</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56995149331</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=HjhLGb6ucXlvvB7yyGm-orFPU9sgih7DNfH-I6nMeEI</td><td>No responde</td>
</tr><tr>
<td>90995454223</td><td>05/06/2023</td><td>11:30:05</td><td>10340</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>13:08:56</td><td>13:11:44</td><td>019003374ea
522e6</td><td>56995454223</td><td>CC</td><td>75181270-1</td><td>168</
td><td>8948530</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSGHD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56995454223</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>2</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90963543385</td><td>05/06/2023</td><td>15:26:44</td><td>13026</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>11:24:10</td><td>11:36:24</td><td>01920356c83
6fa98</td><td>56963543385</td><td>CC</td><td>73005271-5</td><td>734</
td><td>7718004</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006QAI</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56963543385</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=FbsQZmRjQNnn6bBdHFvNXaVow7--rLn4zl1T24RyK5o</td><td>No responde</td>
</tr><tr>
<td>90963564726</td><td>05/06/2023</td><td>14:05:47</td><td>12107</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>14:40:28</td><td>14:49:54</td><td>01920356c83
70c1a</td><td>56963564726</td><td>CC</td><td>73932019-4</td><td>470</
td><td>7714279</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006UM9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56963564726</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=4rb_8KHqu-
mtWKwPsPZQjjJcErBt7JcDiA8rnTGSKo8</td><td>Preciso y efectivo.</td>
</tr><tr>
<td>90936187543</td><td>05/06/2023</td><td>10:34:37</td><td>9723</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>20:07:35</td><td>20:18:07</td><td>019003374ea
4ffb4</td><td>56936187543</td><td>SS</td><td>71593500-7</td><td>631</
td><td>8937817</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS7OC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56936187543</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=TlVy04s3gHyxw84gycE1ttswf_hEqY2CNRehV5-pJZw</td><td>No responde</td>
</tr><tr>
<td>90962559690</td><td>05/06/2023</td><td>10:06:00</td><td>9405</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>19:03:21</td><td>19:32:08</td><td>01920356c83
6db94</td><td>56962559690</td><td>CC</td><td>75219608-7</td><td>1726</
td><td>7706126</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006IIR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56962559690</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=u3KezzobVvUpKdi9Ls_p9Qp2xkPP69gMuAMMmlDIwkY</td><td>No, voy a saber ahora cuando
me llegue la próxima boleta si se cumplió po, pero lo que estoy pidiendo
yo es que mi plan se rebajara porque automáticamente se subió solo pero
vamos a ver, esperemos que llegue la próxima boleta.</td>
</tr><tr>
<td>90982593453</td><td>05/06/2023</td><td>15:17:55</td><td>12922</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>11:32:12</td><td>11:46:18</td><td>01920356c83
6a337</td><td>56982593453</td><td>CC</td><td>75440326-8</td><td>845</
td><td>7710069</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0064GN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56982593453</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>1</td><td>5</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90982336768</td><td>05/06/2023</td><td>15:25:10</td><td>13011</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>09:45:11</td><td>09:50:27</td><td>019003374ea
4affc</td><td>56982336768</td><td>CC</td><td>76320880-K</td><td>272</
td><td>8935393</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRJR4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Doble_Pack_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56982336768</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90982377657</td><td>05/06/2023</td><td>15:44:37</td><td>13239</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>16:27:09</td><td>16:53:48</td><td>019003374ea
4e803</td><td>56982377657</td><td>CC</td><td>73892880-6</td><td>1599</
td><td>8941599</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS1R3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56982377657</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90938741808</td><td>05/06/2023</td><td>10:23:21</td><td>9616</td><td>Call
Center
Móvil</td><td>04/06/2023</td><td>13:41:36</td><td>13:45:44</td><td>01920356c83
70762</td><td>56938741808</td><td>CC</td><td>74574595-4</td><td>247</
td><td>7715510</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006TGI</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>un
reclamo</td><td>3</td><td>IVR_105</td><td>56938741808</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7JuNopCpF6HLvSKtdw5tD9nu9KVxQHz904uR7gTccTg</td><td>Lo único que puedo decir
que estoy conforme.</td>
</tr><tr>
<td>90982883335</td><td>05/06/2023</td><td>13:55:46</td><td>11981</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>19:25:18</td><td>19:32:48</td><td>01920356c83
6ddb4</td><td>56982883335</td><td>CC</td><td>71593500-7</td><td>450</
td><td>7708460</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006J3Q</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56982883335</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AMvddFdQoK8zUouoBjseJ1rQp0motL5qTTVfYJZGKF0</td><td>Me resolvieron el problema
que tenia, la ejecutiva fue muy eficiente, eso sería.</td>
</tr><tr>
<td>90997455581</td><td>05/06/2023</td><td>15:59:42</td><td>13391</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>12:43:15</td><td>12:45:37</td><td>019003374ea
5206a</td><td>56997455581</td><td>SS</td><td>72380639-9</td><td>67</
td><td>8948508</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSFTK</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56997455581</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=y5WbP5g1RzeJESf5yCE-99dSGgT1vf9olPs2gOY9j-A</td><td>No
responde</td>
</tr><tr>
<td>90965385078</td><td>05/06/2023</td><td>15:26:12</td><td>13020</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>11:05:02</td><td>11:08:40</td><td>01920356c83
69f66</td><td>56965385078</td><td>CC</td><td>74704605-0</td><td>217</
td><td>7711170</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0063I6</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</
td><td>IVR_CC</td><td>56965385078</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=H9hztXPYH8C1gsZNIY2GDgurb9NN3GBnz55VEwdzQVU</td><td>No responde</td>
</tr><tr>
<td>90965388123</td><td>05/06/2023</td><td>11:36:09</td><td>10419</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>11:47:29</td><td>11:52:37</td><td>01920356c83
6a561</td><td>56965388123</td><td>SS</td><td>70860195-0</td><td>307</
td><td>7705400</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006521</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Compra_Dificultades</td><td> </td><td>3</td><td>IVR_SS</
td><td>56965388123</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90965596527</td><td>05/06/2023</td><td>15:27:06</td><td>13031</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>15:43:30</td><td>15:47:20</td><td>01920356c83
6c559</td><td>56965596527</td><td>CC</td><td>70860195-0</td><td>229</
td><td>7707015</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006D1B</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>2</
td><td>IVR_CC</td><td>56965596527</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WEK0094HFsYjuwd7n-WkT4eauiYeCvy0c5se4UP7RcI</td><td>No responde</td>
</tr><tr>
<td>90983666103</td><td>05/06/2023</td><td>14:05:08</td><td>12097</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:29:31</td><td>10:52:32</td><td>01920356c83
69aca</td><td>56983666103</td><td>CC</td><td>71269786-5</td><td>1380</
td><td>7708747</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0062DA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56983666103</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_H5ZFBL_WloJcVWDi4enehP55rF4nyuebs7b2S99btY</td><td>Bueno la satisfacción
que tuve que me atendieron muy bien las personas que hablaron conmigo pero
desgraciadamente no me resolvieron el problema, eso.</td>
</tr><tr>
<td>90983898832</td><td>05/06/2023</td><td>13:52:30</td><td>11941</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>14:41:47</td><td>15:07:41</td><td>01920356c83
70c32</td><td>56983898832</td><td>SS</td><td>72162852-3</td><td>1553</
td><td>7716905</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006UN1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56983898832</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=FFJ7FpCr8oLkaX42z_MPjJHSTIZPgHpEm8x4LGP6Z38</td><td>La antena todavía no la
han arreglado, ya he reclamado como 5 veces, ayer todavía no la reparan
todavía estamos sin señal.</td>
</tr><tr>
<td>90983987247</td><td>05/06/2023</td><td>10:52:44</td><td>9926</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>16:47:31</td><td>16:49:27</td><td>019003374ea
4eaec</td><td>56983987247</td><td>CC</td><td>74579430-0</td><td>115</
td><td>8933529</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS2IC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </td><td>2</
td><td>IVR_CC</td><td>56983987247</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90983603248</td><td>05/06/2023</td><td>16:15:12</td><td>13579</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>14:22:29</td><td>14:29:35</td><td>019003374ea
5295e</td><td>56983603248</td><td>CC</td><td>41300131-5</td><td>425</
td><td>8945819</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSI53</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56983603248</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=YQs1YtTY8vt5RsNFgS6KJHXZCvF1VcR84ewjBRzKz4c</td><td>No responde</td>
</tr><tr>
<td>90940981108</td><td>05/06/2023</td><td>10:52:34</td><td>9923</td><td>Call
Center
Móvil</td><td>04/06/2023</td><td>12:49:14</td><td>13:03:19</td><td>01920356c83
702c5</td><td>56940981108</td><td>CC</td><td>76344896-7</td><td>844</
td><td>7716819</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006SBM</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56940981108</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=T24JT_8sgmWdxKmiXwU_iDBsg8FUDROkib_Wd6mvVDs</
td><td>Bueno la chica fue muy amable y me dio todos los datos rápidamente, mi
problema era por la señal así que todavía no se soluciona pero la
gestión fue buena y rápida.</td>
</tr><tr>
<td>90940750747</td><td>05/06/2023</td><td>10:25:13</td><td>9641</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>11:21:44</td><td>11:26:55</td><td>019003374ea
4bbac</td><td>56940750747</td><td>CC</td><td>74396447-0</td><td>256</
td><td>8939683</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRMOK</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56940750747</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90941680063</td><td>05/06/2023</td><td>10:03:26</td><td>9374</td><td>Call
Center
Móvil</td><td>04/06/2023</td><td>13:56:06</td><td>14:02:38</td><td>019003374ea
52740</td><td>56941680063</td><td>CC</td><td>74991778-4</td><td>391</
td><td>8947892</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSHK5</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56941680063</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_Hcn8JK4q8VAF4p3PjQAKIPLGS4viVmeTh1eNBAeilc</td><td>No responde</td>
</tr><tr>
<td>90997846897</td><td>05/06/2023</td><td>16:08:07</td><td>13492</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:05:30</td><td>10:06:51</td><td>019003374ea
4b1dc</td><td>56997846897</td><td>CC</td><td>76379772-4</td><td>80</
td><td>8942122</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRKA4</
td><td>Diamante</td><td>563454</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_Seguro_Consulta_Garantia_Extendida</td><td> </
td><td>2</td><td>IVR_CC</td><td>56997846897</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>2</td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90984011381</td><td>05/06/2023</td><td>15:25:37</td><td>13017</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>12:10:24</td><td>12:23:57</td><td>01920356c83
6fed2</td><td>56984011381</td><td>CC</td><td>75917956-0</td><td>812</
td><td>7714130</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006RCA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56984011381</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>2</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Lvdc1rSgkLJz-0yAWQZectQs3bO-3ykoYwRv9jCckls</td><td>El tercer ejecutivo me
soluciono el problema ya que los otros 2 me cortaron.</td>
</tr><tr>
<td>90942056833</td><td>05/06/2023</td><td>14:19:12</td><td>12268</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>09:18:55</td><td>09:24:04</td><td>01920356c83
69450</td><td>56942056833</td><td>CC</td><td>75723630-3</td><td>308</
td><td>7712189</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0060PG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56942056833</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=hgYMAH4184iJ7ySHdqugItFqW1U1M2wFUZVh7N-xvyo</td><td>No responde</td>
</tr><tr>
<td>90984724551</td><td>05/06/2023</td><td>13:11:40</td><td>11472</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>14:39:20</td><td>14:43:40</td><td>019003374ea
52ab0</td><td>56984724551</td><td>CC</td><td>61862749-7</td><td>226</
td><td>8945831</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSIFJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Solicitud_Prorroga</td><td> </td><td>2</td><td>IVR_CC</
td><td>56984724551</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gm0-f-fJjuOBFy98EzpbsK4lGKvvbGSmHw5u5CKQz18</td><td>Es muy rápido y
eficiente el tipo.</td>
</tr><tr>
<td>90967888914</td><td>05/06/2023</td><td>16:13:10</td><td>13554</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>23:34:29</td><td>23:59:29</td><td>019003374ea
54ca1</td><td>56967888914</td><td>SS</td><td>46713076-5</td><td>1499</
td><td>8946915</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSQUG</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>cobro
indebido</td><td>3</td><td>IVR_105</td><td>56967888914</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90966876043</td><td>05/06/2023</td><td>12:09:17</td><td>10766</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>15:44:07</td><td>15:50:43</td><td>01920356c83
6c567</td><td>56966876043</td><td>CC</td><td>71773996-5</td><td>395</
td><td>7709381</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006D1P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56966876043</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7P7yfCv_byxO2slz8CW0hLHhusQONhS-QV3D9OlXrxE</td><td>No responde</td>
</tr><tr>
<td>90942318684</td><td>05/06/2023</td><td>15:18:19</td><td>12926</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:36:26</td><td>10:53:39</td><td>019003374ea
4b575</td><td>56942318684</td><td>SS</td><td>72934139-8</td><td>1032</
td><td>8938171</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRL6T</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56942318684</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90942337960</td><td>05/06/2023</td><td>10:52:34</td><td>9924</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>13:23:40</td><td>13:32:17</td><td>01920356c83
6b381</td><td>56942337960</td><td>CC</td><td>75670746-9</td><td>516</
td><td>7709096</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0068IQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56942337960</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=btsy2DiXL9gr_VB9f5ScI0I1-tyEdUY8VawDTdj5sjs</td><td>Amabilidad.</td>
</tr><tr>
<td>90985841454</td><td>05/06/2023</td><td>15:17:27</td><td>12915</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>09:26:30</td><td>09:34:03</td><td>01920356c83
6f26b</td><td>56985841454</td><td>CC</td><td>74588361-3</td><td>452</
td><td>7716636</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006O97</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56985841454</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=dWB1D89f2CTxbyC9LI-vuKLnJPx_hr3ZNxuSSMv5hZM</td><td>No
responde</td>
</tr><tr>
<td>90985220190</td><td>05/06/2023</td><td>14:49:49</td><td>12611</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:31:29</td><td>11:09:14</td><td>019003374ea
4b4c7</td><td>56985220190</td><td>CC</td><td>75117638-4</td><td>2264</
td><td>8938163</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRL1F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td> </td><td>2</td><td>IVR_CC</
td><td>56985220190</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=BL_23Cctt2CCwB-2RyB0AVPgh9iwMU-i2dBjJSahtZs</td><td>Nunca llame al call
center.</td>
</tr><tr>
<td>90999160262</td><td>05/06/2023</td><td>15:43:27</td><td>13230</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>14:39:57</td><td>14:52:18</td><td>01920356c83
70c0d</td><td>56999160262</td><td>CC</td><td>72397462-3</td><td>739</
td><td>7714906</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006ULS</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_CC</td><td>56999160262</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90942995078</td><td>05/06/2023</td><td>14:04:40</td><td>12092</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>15:18:00</td><td>15:26:10</td><td>01920356c83
70f0f</td><td>56942995078</td><td>CC</td><td>48201425-9</td><td>490</
td><td>7716282</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006VDT</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_enojado</td><td> </td><td>2</
td><td>IVR_CC</td><td>56942995078</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mmEtf08UDziXxMEv431YmvC13ChaST9EhQCt9_0jZII</td><td>Si po muy buena.</td>
</tr><tr>
<td>90944233847</td><td>05/06/2023</td><td>12:16:00</td><td>10846</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>20:14:53</td><td>20:27:28</td><td>019003374ea
5433c</td><td>56944233847</td><td>CC</td><td>73696749-9</td><td>754</
td><td>8943925</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSOJF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56944233847</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DAmN_lMogCOm6VOjaZlm_cE93uLURAB4zEMUzOTON-8</td><td>No responde</td>
</tr><tr>
<td>90986074374</td><td>05/06/2023</td><td>14:37:55</td><td>12464</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>14:28:42</td><td>14:33:49</td><td>01920356c83
70b24</td><td>56986074374</td><td>SS</td><td>42143861-7</td><td>306</
td><td>7717551</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006UEJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_SS</
td><td>56986074374</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90968365571</td><td>05/06/2023</td><td>14:50:22</td><td>12617</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>23:33:45</td><td>23:39:52</td><td>01920356c83
6ee76</td><td>56968365571</td><td>CC</td><td>45972122-3</td><td>366</
td><td>7709787</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006N9K</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56968365571</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SY1tsGQcHMj45MbnSFhXUeLms5ZzGdHym3205nUSEZQ</td><td>No responde</td>
</tr><tr>
<td>90969047187</td><td>05/06/2023</td><td>14:58:46</td><td>12722</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>17:47:17</td><td>18:10:33</td><td>019003374ea
4f2ab</td><td>56969047187</td><td>CC</td><td>8151460-7</td><td>1395</
td><td>8939145</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS4G9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56969047187</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-JTE7FWVsAH8H4ZXbQl-
B3w2Y1bMt1p5PQ5oLDV0a4o</td><td>Buenas tardes, mala ejecución del producto, no
solucionaron el problema para nada. No me solucionaron el problema para nada.</td>
</tr><tr>
<td>90946750619</td><td>05/06/2023</td><td>15:41:31</td><td>13205</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>11:47:40</td><td>12:19:35</td><td>019003374ea
4bfda</td><td>56946750619</td><td>CC</td><td>76446667-5</td><td>1914</
td><td>8938347</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRNQ2</td><td>Plata</
td><td>563435</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Necesito eliminar mi plan por cobro
excesivo</td><td>3</td><td>600105</td><td>56989657548</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90999918287</td><td>05/06/2023</td><td>11:07:26</td><td>10082</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>16:11:36</td><td>16:19:45</td><td>019003374ea
531d4</td><td>56999918287</td><td>SS</td><td>41453069-9</td><td>488</
td><td>8945204</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSK8J</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56999918287</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=rGVA1CeCLCxRLssUZrQb4VN2eDwJtIB14fY-L2wNpVI</td><td>La
insatisfacción es porque mi dificultad no se resuelven con el call center ni
con que me rebajen el costo de la cuenta ya que no tengo cobertura desde hace
varios días y eso es responsabilidad de la compañía no del call
center, me voy a cambiar a otra compañía muchas gracias.</td>
</tr><tr>
<td>90999460488</td><td>05/06/2023</td><td>10:03:13</td><td>9370</td><td>Call
Center
Móvil</td><td>04/06/2023</td><td>16:15:34</td><td>16:26:09</td><td>01920356c83
71397</td><td>56999460488</td><td>CC</td><td>72162852-3</td><td>634</
td><td>7716998</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0070I2</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Datos_Personales_Cambio_Dificultades</td><td>Quiero
cambiar el domicilio que di para que haga recibir mi equipo nuevo que
compre</td><td>3</td><td>IVR_CC</td><td>56999460488</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=_QYSIBwxgubr-daypt17ghZbGNXZ1M4pc2REaLipkdg</td><td>No
responde</td>
</tr><tr>
<td>90973745364</td><td>05/06/2023</td><td>16:00:15</td><td>13396</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>22:13:16</td><td>22:21:43</td><td>01920356c83
6eb58</td><td>56973745364</td><td>CC</td><td>76301787-7</td><td>506</
td><td>7712113</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006MGP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56973745364</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=VPtnJwFp7riYt-a4e_vA17XB2VWnpCP8v6hBCh4iqt0</td><td>No responde</td>
</tr><tr>
<td>90973946527</td><td>05/06/2023</td><td>13:04:36</td><td>11420</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>15:52:31</td><td>15:54:54</td><td>01920356c83
711c1</td><td>56973946527</td><td>PP</td><td>75410059-1</td><td>142</
td><td>7714962</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00703C</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Plan_Solicitud_Contratacion</td><td> </td><td> </
td><td>103_PP</td><td>56973946527</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=kBj9efKsauaqVVAVjOtlCWY7T4dkkU1EZVccks_nxqc</td><td>No me gusto para nada, para
nada.</td>
</tr><tr>
<td>90988237805</td><td>05/06/2023</td><td>15:16:51</td><td>12908</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>17:55:49</td><td>18:01:18</td><td>019003374ea
539b7</td><td>56988237805</td><td>PP</td><td>72269753-7</td><td>328</
td><td>8943832</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSM7G</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56988237805</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=0-uZLbJe0KB8OX92eCmVEM-Ti6EECC90eXxEpmnr9Ms</td><td>No
responde</td>
</tr><tr>
<td>90950577309</td><td>05/06/2023</td><td>10:46:25</td><td>9880</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>14:15:28</td><td>14:29:21</td><td>019003374ea
4d67a</td><td>56950577309</td><td>SS</td><td>61293165-8</td><td>832</
td><td>8934617</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRTEU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_SS</td><td>56950577309</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90952326123</td><td>05/06/2023</td><td>13:37:47</td><td>11792</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>07:42:03</td><td>07:45:03</td><td>019003374ea
4aad5</td><td>56952326123</td><td>CC</td><td>48765706-9</td><td>179</
td><td>8938007</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRIHU</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>plan</td><td>3</td><td>IVR_105</
td><td>56952326123</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90989571124</td><td>05/06/2023</td><td>11:01:57</td><td>10046</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>11:54:18</td><td>12:01:07</td><td>01920356c83
6fd55</td><td>56989571124</td><td>CC</td><td>44563814-5</td><td>408</
td><td>7714113</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006R0E</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56989571124</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=B3B3gMM6yHEoxBqewQrIAU5cesK-h40HLJm0TMFptmQ</td><td>No
responde</td>
</tr><tr>
<td>90951791030</td><td>05/06/2023</td><td>15:50:48</td><td>13319</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>13:17:58</td><td>13:22:10</td><td>01920356c83
70551</td><td>56951791030</td><td>CC</td><td>74971842-0</td><td>251</
td><td>7716843</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006T02</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td> </td><td>3</td><td>IVR_CC</td><td>56951791030</
td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=K3jK9dSU4PuOQrOZ3Z7-uvuXT2LB5PFO8bbIxOrzXPc</
td><td>Estuvo muy buena la atención, sabe que voy a manejando no tengo mucho
tiempo, nada desagradable tanto el joven que me atendió como se soluciono el
problema, gracias que tengan buen día.</td>
</tr><tr>
<td>90988951860</td><td>05/06/2023</td><td>12:48:31</td><td>11217</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>15:04:35</td><td>15:18:05</td><td>01920356c83
6c0a2</td><td>56988951860</td><td>CC</td><td>70007515-K</td><td>683</
td><td>7705776</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006BRL</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56988951860</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iF0LS_Q2rMP07NCzqTJO90NPT6NbUj1xN32lo5z17Sk</td><td>La verdad de las cosas que
fue optima el servicio, me atendieron muy bien, me solucionaron el problema que es
lo principal entendieron la dificultad que yo estaba teniendo, fueron muy
conscientes y nada estoy muy conforme con la atención de Entel como siempre
llevo muchos, años con ustedes y voy a seguir porque es lo mejor que hay y no
es porque me este tirando flores sino que es así siempre me han resuelto los
problemas, ya que tengan un buen día.</td>
</tr><tr>
<td>90974346953</td><td>05/06/2023</td><td>11:07:57</td><td>10090</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>13:48:30</td><td>13:57:41</td><td>019003374ea
4d2b7</td><td>56974346953</td><td>CC</td><td>41515759-2</td><td>518</
td><td>8938682</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRSGS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56974346953</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2ZLsEqmV9jWRfOPb49kzOSoYx9bFqYN5NIazAKufCtA</td><td>No responde</td>
</tr><tr>
<td>90975599943</td><td>05/06/2023</td><td>16:08:49</td><td>13500</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>21:26:56</td><td>21:30:59</td><td>019003374ea
50620</td><td>56975599943</td><td>CC</td><td>75346313-5</td><td>243</
td><td>8935204</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS9BJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Portabilidad_IN_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56975599943</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td> </td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90975628554</td><td>05/06/2023</td><td>15:25:20</td><td>13012</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>19:18:53</td><td>19:40:27</td><td>01920356c83
6dd1b</td><td>56975628554</td><td>CC</td><td>47840558-8</td><td>1293</
td><td>7713181</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006IV2</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56975628554</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90975722619</td><td>05/06/2023</td><td>15:43:39</td><td>13233</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>11:47:27</td><td>11:52:36</td><td>01920356c83
6a560</td><td>56975722619</td><td>SS</td><td>77036587-2</td><td>308</
td><td>7708886</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006520</
td><td>Diamante</td><td>563457</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56975722619</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>3</
td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=k44XTzBCW5Ivm04sDJO4w0y25NYl7vZ13wmNG6mD3Lw</td><td>No responde</td>
</tr><tr>
<td>90953517079</td><td>05/06/2023</td><td>16:07:40</td><td>13485</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>15:44:12</td><td>15:57:30</td><td>019003374ea
4e210</td><td>56953517079</td><td>SS</td><td>73459398-2</td><td>797</
td><td>8936139</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS0BG</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56953517079</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7qVft3ZAa7GW6mLeIPVdnW7izko4tL495bzevStsvOk</td><td>Bueno el ejecutivo fue super
amable y super rápido así que solucionado el problema y muchas
gracias.</td>
</tr><tr>
<td>90976321914</td><td>05/06/2023</td><td>11:24:39</td><td>10268</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>19:43:15</td><td>19:56:43</td><td>01920356c83
722a4</td><td>56976321914</td><td>CC</td><td>72729792-8</td><td>807</
td><td>7713869</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0074A7</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Pago</td><td> </td><td>3</
td><td>IVR_CC</td><td>56976321914</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=m_ulZz7zIlZV1FpADWrGjFv1z37JTu5Brsd8MgkEX8k</td><td>Fue muy atenta y
resolvió todas mis inquietudes y se demoro muy poco en resolver mi
problema.</td>
</tr><tr>
<td>90976025705</td><td>05/06/2023</td><td>15:16:32</td><td>12906</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>16:36:41</td><td>17:07:38</td><td>019003374ea
4e964</td><td>56976025705</td><td>CC</td><td>71807475-4</td><td>1856</
td><td>8934879</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BS264</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td> </td><td>3</td><td>IVR_CC</
td><td>56976025705</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=tM1q5YiLvZ4fGMSR2DZDfIw8lo5SMp1GfUIJDXsrD2g</td><td>No
responde</td>
</tr><tr>
<td>90976075930</td><td>05/06/2023</td><td>13:54:38</td><td>11968</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>17:19:17</td><td>17:25:40</td><td>01920356c83
6d0d6</td><td>56976075930</td><td>CC</td><td>72846681-2</td><td>383</
td><td>7704818</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006FT2</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56976075930</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Klx25qUxtzNpzJ141gSuNmwLwN32r17W7fW3XsTm18o</td><td>Aun
no ha sido resuelto así que no puedo estar satisfecha con la atención del
call center.</td>
</tr><tr>
<td>90954477098</td><td>05/06/2023</td><td>12:16:59</td><td>10861</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:15:12</td><td>10:21:38</td><td>019003374ea
4b2f0</td><td>56954477098</td><td>CC</td><td>40952642-k</td><td>314</
td><td>8935432</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BRKIO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56954477098</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=W-
8e2TeT4ld9FStZdB6jSB1FYODsOgpXTnsELR8TwY8</td><td>Que tenia que decir, nada, buena,
muy bien resolví lo que quería, gracias. Tengo que cortar o cortan
ustedes.</td>
</tr><tr>
<td>90954483519</td><td>05/06/2023</td><td>12:17:24</td><td>10867</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>16:35:01</td><td>16:39:31</td><td>01920356c83
7152b</td><td>56954483519</td><td>CC</td><td>48201425-9</td><td>269</
td><td>7713740</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0070UJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</td><td>IVR_CC</
td><td>56954483519</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gPA6ImaPMqBIk0XCtqwbgYbBE3kWcIObknSosOk_-QA</td><td>Muy buena atención.</td>
</tr><tr>
<td>90954558926</td><td>05/06/2023</td><td>14:59:46</td><td>12732</
td><td>Call Center
Móvil</td><td>04/06/2023</td><td>22:14:19</td><td>22:32:48</td><td>019003374ea
54a2c</td><td>56954558926</td><td>CC</td><td>72406197-4</td><td>1108</
td><td>8946893</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSQAR</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56987726104</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90991582295</td><td>05/06/2023</td><td>16:00:24</td><td>13399</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>13:42:25</td><td>13:59:37</td><td>01920356c83
6b5ee</td><td>56991582295</td><td>CC</td><td>70001758-3</td><td>1031</
td><td>7705643</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006966</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Buzon_Voz_Consulta_Numero</td><td> </
td><td>3</td><td>IVR_CC</td><td>56991582295</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=xCN-S2GR1vFigDUI-r1HaRUq1kXWrxM9eKS5AAUfe58</td><td>No
responde</td>
</tr><tr>
<td>90991389377</td><td>05/06/2023</td><td>10:23:38</td><td>9620</td><td>Call
Center
Móvil</td><td>03/06/2023</td><td>08:14:53</td><td>08:22:01</td><td>01920356c83
691bc</td><td>56991389377</td><td>CC</td><td>77915602-8</td><td>427</
td><td>7709808</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00604S</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamos</td><td>3</td><td>IVR_105</
td><td>56991389377</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=inZ81yDcbrwcEHpryXHtSjIb3ADNaSDyKe-y3rMQX5E</td><td>No responde</td>
</tr><tr>
<td>90992131410</td><td>05/06/2023</td><td>16:10:37</td><td>13521</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>15:42:26</td><td>16:18:03</td><td>01920356c83
6c53d</td><td>56992131410</td><td>CC</td><td>47112710-8</td><td>2136</
td><td>7710527</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES006D0F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56992131410</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LDAObmpTT2VU_B-ToNKlgx8AZUcClLc3riTBU_KX_J0</td><td>No responde</td>
</tr><tr>
<td>90976636388</td><td>05/06/2023</td><td>16:02:22</td><td>13421</
td><td>Call Center
Móvil</td><td>03/06/2023</td><td>10:36:23</td><td>10:51:05</td><td>01920356c83
69bab</td><td>56976636388</td><td>CC</td><td>72717010-3</td><td>882</
td><td>7704086</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0062KB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56976636388</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=0_7apQ_Xl04UxE3HpgcveX33exDODo0mFxfMmmfLlX8</
td><td>Bien, son eficientes, son cordiales por eso me gusta.</td>
</tr><tr>
<td>90956246611</td><td>06/06/2023</td><td>14:29:33</td><td>16957</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>13:57:52</td><td>14:07:34</td><td>019003374ea
596b6</td><td>56956246611</td><td>CC</td><td>73816100-9</td><td>479</
td><td>8957696</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTD9C</td><td>Plata</
td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Portabilidad_IN_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56931227622</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=pFss0RnTZnnj2M5_-Kmke26duQ0bDO6eSbvtN6vExhA</td><td>No responde</td>
</tr><tr>
<td>90955198623</td><td>06/06/2023</td><td>13:45:06</td><td>16444</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>13:51:42</td><td>14:08:08</td><td>019003374ea
5951d</td><td>56955198623</td><td>CC</td><td>74541232-7</td><td>940</
td><td>8967633</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTCSO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56955198623</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=II2Q_BLoTqJR0oki6rY8_RzZTrv57YOMaBIwvyAjpUA</td><td>El ejecutivo
prácticamente no tiene muchas herramientas para poder ayudar a los clientes
solamente hace uso de las pocas herramientas que él tiene por ejemplo a mi no
me llega cobertura correspondiente y tengo que esperar que Entel al fin haga un
ticket y que vengan ustedes a resolver el problema que aun no se resuelve y a
demás tenia un problema de deuda que jamás he tenido deuda pero aparece
una deuda y que tengo que más encima resolver solo en oficina no lo puede
hacer él, pese a que es super injusto que me cobren una deuda que no
corresponde, eso.</td>
</tr><tr>
<td>90977073869</td><td>06/06/2023</td><td>12:14:43</td><td>15445</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>11:35:49</td><td>11:53:54</td><td>01920356c83
750cf</td><td>56977073869</td><td>CC</td><td>75670746-9</td><td>1084</
td><td>7725325</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007FQS</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56977073869</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=6aaS99tyFBEhqod--
aRQyYHSCt1cnW9Pz5WT1QkzdUQ</td><td>No responde</td>
</tr><tr>
<td>90991884649</td><td>06/06/2023</td><td>10:16:43</td><td>14143</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>10:46:16</td><td>10:52:37</td><td>01920356c83
7450e</td><td>56991884649</td><td>PP</td><td>72934139-8</td><td>380</
td><td>7718857</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007CSV</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>Bolsa_Solicitud_Compra</td><td> </td><td> </
td><td>103_PP</td><td>56975684939</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=uzYkL3srEzDIokUslR2RlrMO6hkZ2E3kqnD5E_z-vHQ</td><td>No responde</td>
</tr><tr>
<td>90977054521</td><td>06/06/2023</td><td>15:51:35</td><td>17879</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>23:27:52</td><td>23:49:48</td><td>019003374ea
5f9a1</td><td>56977054521</td><td>CC</td><td>74845984-7</td><td>1315</
td><td>8963906</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU5RQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_PV_G_Dificultades_Reclamo</td><td> </td><td>2</
td><td>IVR_CC</td><td>56977054521</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=S6CE3Ke_LtvXJUmg_Uxc85dUQWfydrWhENiWdTjEwzw</td><td>Orientación
satisfactoria y buena ayuda, gracias.</td>
</tr><tr>
<td>90991474695</td><td>06/06/2023</td><td>10:39:37</td><td>14398</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>11:27:27</td><td>11:33:19</td><td>019003374ea
56e6c</td><td>56991474695</td><td>CC</td><td>75723630-3</td><td>351</
td><td>8949574</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT3CE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56991474695</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=PkBgvamPyXzCDw0KFXiPDxkoBfFolow321q86mdPQAw</td><td>No responde</td>
</tr><tr>
<td>90991565610</td><td>06/06/2023</td><td>11:49:26</td><td>15160</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>22:06:40</td><td>22:10:57</td><td>01920356c83
7ccf2</td><td>56991565610</td><td>PP</td><td>75095168-6</td><td>256</
td><td>7735239</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008EHQ</td><td> </
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>Necesidad_Consulta</td><td> </td><td> </
td><td>103_PP</td><td>56991565610</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Q7Od_0UPSnZis66uDaPYIbdqcf23Twz-KQK7hgsrE-k</td><td>Muy satisfecho.</td>
</tr><tr>
<td>90976057822</td><td>06/06/2023</td><td>12:03:41</td><td>15302</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:56:37</td><td>13:12:09</td><td>019003374ea
5863c</td><td>56976057822</td><td>CC</td><td>47336793-9</td><td>919</
td><td>8957454</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT98J</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56976057822</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=O9znZtURDEAtnRUIVz0apRX2frOVEiMjowz8zrFR4bI</td><td>No
responde</td>
</tr><tr>
<td>90976371496</td><td>06/06/2023</td><td>12:42:54</td><td>15760</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>18:09:59</td><td>18:19:48</td><td>01920356c83
7aae8</td><td>56976371496</td><td>SS</td><td>80236435-0</td><td>500</
td><td>7726475</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008627</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56976371496</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=m4AF6Kvx-4rXA9IOPzvTlrr_0blsyDe5tBk_ngs3a-s</td><td>No responde</td>
</tr><tr>
<td>90976476282</td><td>06/06/2023</td><td>12:45:55</td><td>15798</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>10:11:28</td><td>10:25:14</td><td>01920356c83
73ddd</td><td>56976476282</td><td>CC</td><td>75670746-9</td><td>825</
td><td>7727053</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007B3Q</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_CC</
td><td>56976476282</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90992375225</td><td>06/06/2023</td><td>11:56:05</td><td>15247</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>18:34:08</td><td>18:59:31</td><td>01920356c83
7afaf</td><td>56992375225</td><td>SS</td><td>75437865-4</td><td>1307</
td><td>7726518</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00878D</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56992375225</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=o2P3f-
_fjQzGolfiGfYub85onW8bATBjomp39XkF514</td><td>No responde</td>
</tr><tr>
<td>90953666305</td><td>06/06/2023</td><td>12:29:24</td><td>15589</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>22:04:39</td><td>22:17:45</td><td>01920356c83
7ccc1</td><td>56953666305</td><td>CC</td><td>72489120-9</td><td>785</
td><td>7726784</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008EG9</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56963520646</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90953473462</td><td>06/06/2023</td><td>14:29:32</td><td>16956</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>19:32:40</td><td>19:48:09</td><td>01920356c83
7ba25</td><td>56953473462</td><td>CC</td><td>77435394-1</td><td>800</
td><td>7724612</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0089RU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</td><td>IVR_CC</
td><td>56953473462</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qHU0fVLO8KOXLWSsnaBALDeIpIQnc6ifxZAlJkSrYKo</td><td>No responde</td>
</tr><tr>
<td>90990649763</td><td>06/06/2023</td><td>12:47:28</td><td>15817</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>14:22:20</td><td>14:28:19</td><td>019003374ea
59d12</td><td>56990649763</td><td>CC</td><td>75149307-K</td><td>317</
td><td>8965203</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTERN</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56990649763</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>2</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90974322003</td><td>06/06/2023</td><td>14:03:55</td><td>16674</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>13:52:35</td><td>14:09:08</td><td>019003374ea
5955c</td><td>56974322003</td><td>SS</td><td>74991166-2</td><td>990</
td><td>8962627</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTCUL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_SS</
td><td>56974322003</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iJfMHkZZchpdMM9eVrSn2WwrapEs0BxPspP7RjwNFYM</td><td>El ejecutivo con gran
disposición me soluciono mi problema, encontró las fallas que tenían
en el cobro de la cuenta y me dio la solución inmediata.</td>
</tr><tr>
<td>90950820621</td><td>06/06/2023</td><td>13:22:35</td><td>16204</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>15:44:01</td><td>15:57:01</td><td>01920356c83
78d22</td><td>56950820621</td><td>CC</td><td>72994349-5</td><td>779</
td><td>7719824</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007UKD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56950820621</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IO_nvKzIvOJeUw17rDDA2MgWaA5RLqPyFq1GbZFXGdM</td><td>Fue muy amable y rápido,
gracias.</td>
</tr><tr>
<td>90974300689</td><td>06/06/2023</td><td>14:08:55</td><td>16737</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:09:22</td><td>17:29:39</td><td>019003374ea
5c3a6</td><td>56974300689</td><td>SS</td><td>74928901-5</td><td>1214</
td><td>8965738</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTODC</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56974300689</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>4</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2VWmMAj0KACN7nUSSjT_k8qkP9JFS8jIPzj7QUTVPL4</td><td>Buena atención de la
ejecutiva que me atendió en el call center, no así con las personas que
atienden por WhatsApp dado que no dan una respuesta concreta y solamente ponen
trabas para poder contratar un plan nuevo.</td>
</tr><tr>
<td>90975233569</td><td>06/06/2023</td><td>14:35:45</td><td>17030</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>15:47:48</td><td>16:14:58</td><td>01920356c83
78dd7</td><td>56975233569</td><td>CC</td><td>76344896-7</td><td>1629</
td><td>7730262</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007UQ2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56975233569</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90949443390</td><td>06/06/2023</td><td>12:23:40</td><td>15557</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>14:43:41</td><td>14:50:24</td><td>019003374ea
5a291</td><td>56949443390</td><td>CC</td><td>41477660-4</td><td>274</
td><td>8952831</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTG6N</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56949443390</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=BxrJLLmZfW9PeqsGV5AJCsv0x_ckm0YztTa0BCnUdNY</td><td>Llevo 4 años con 3
líneas pagando 3 líneas y aun no me pueden dar una respuesta de por que
no me pueden ayudar con un equipo con cargo a la boleta.</td>
</tr><tr>
<td>90950227423</td><td>06/06/2023</td><td>10:02:36</td><td>13967</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:58:41</td><td>18:26:07</td><td>019003374ea
5ce28</td><td>56950227423</td><td>CC</td><td>72406197-4</td><td>1646</
td><td>8965896</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTR19</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56950227423</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>2</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90988890174</td><td>06/06/2023</td><td>11:55:40</td><td>15244</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:40:57</td><td>12:47:54</td><td>019003374ea
58224</td><td>56988890174</td><td>SS</td><td>70408952-K</td><td>270</
td><td>8957395</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT884</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_SS</
td><td>56988890174</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=SzPD657OFPJx_MXG-
r_FBzMVfqqshqSPjAXDg7JvPVU</td><td>No responde</td>
</tr><tr>
<td>90987274515</td><td>06/06/2023</td><td>16:17:52</td><td>18161</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>18:44:56</td><td>19:17:34</td><td>01920356c83
7b1bb</td><td>56987274515</td><td>CC</td><td>75423932-8</td><td>1816</
td><td>7730727</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0087OP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56987274515</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90986929582</td><td>06/06/2023</td><td>10:49:39</td><td>14491</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>10:41:26</td><td>10:53:11</td><td>01920356c83
74404</td><td>56986929582</td><td>CC</td><td>74396447-0</td><td>634</
td><td>7723003</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007CKN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56986929582</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90945597230</td><td>06/06/2023</td><td>14:30:14</td><td>16962</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>16:51:46</td><td>17:02:34</td><td>01920356c83
79b61</td><td>56945597230</td><td>CC</td><td>73930681-7</td><td>648</
td><td>7722128</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008267</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56945597230</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=E1n9Pl7PX20crASxuRn5eRwmI-dCk_Xnn0BbZ7ZBfM8</td><td>Excelente la persona que me
atendió así que agradecido de la señorita.</td>
</tr><tr>
<td>90999787598</td><td>06/06/2023</td><td>11:47:05</td><td>15128</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>10:07:00</td><td>10:23:17</td><td>019003374ea
55c28</td><td>56999787598</td><td>CC</td><td>71545003-K</td><td>976</
td><td>8951815</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSUQL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56999787598</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XHty5GVOuse7wElYduIPEUTwAKdSiCBek1Ubrr-221k</td><td>No responde</td>
</tr><tr>
<td>90947109114</td><td>06/06/2023</td><td>14:30:17</td><td>16964</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>15:18:15</td><td>15:39:33</td><td>01920356c83
787a2</td><td>56947109114</td><td>CC</td><td>46041168-8</td><td>1153</
td><td>7732250</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007T8G</td><td>Plata</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56993036279</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=r8zXdB_JmYO31tRU0BLhEk0jTTRBt-mGJRWXl538Oxg</td><td>No responde</td>
</tr><tr>
<td>90971024249</td><td>06/06/2023</td><td>13:43:42</td><td>16427</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>14:40:52</td><td>14:46:09</td><td>01920356c83
77f67</td><td>56971024249</td><td>CC</td><td>77024502-8</td><td>276</
td><td>7723847</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007R7T</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56971024249</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90968959045</td><td>06/06/2023</td><td>15:35:35</td><td>17722</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>09:18:06</td><td>09:24:23</td><td>01920356c83
7354d</td><td>56968959045</td><td>CC</td><td>72895873-1</td><td>376</
td><td>7722803</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0078VC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56968959045</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90944068602</td><td>06/06/2023</td><td>10:45:18</td><td>14473</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>09:15:07</td><td>09:27:33</td><td>01920356c83
734e7</td><td>56944068602</td><td>SS</td><td>74833728-8</td><td>745</
td><td>7722794</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0078S6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56944068602</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=MihXuAoj6YYXLDFUl90weBgk2zQiNhxmJ_PLSF2WeaE</td><td>No fue satisfactoria porque
no me resolvieron el caso de lo que estaba pidiendo no me lo resolvieron porque
según él no había stock bueno en realidad no me dejo contenta la
respuesta de ayer.</td>
</tr><tr>
<td>90942880880</td><td>06/06/2023</td><td>13:06:54</td><td>16010</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>11:31:15</td><td>11:37:52</td><td>01920356c83
74faf</td><td>56942880880</td><td>CC</td><td>72656688-7</td><td>308</
td><td>7729367</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007FHS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56942880880</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=GDULptywbxGjGCpLqikBAGy912iHde0TiIF37FWbzl4</td><td>En
la ultima encuesta salió muy buena porque me solucionaron el problema.</td>
</tr><tr>
<td>90999317131</td><td>06/06/2023</td><td>15:51:02</td><td>17874</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>10:55:44</td><td>11:04:29</td><td>01920356c83
74732</td><td>56999317131</td><td>CC</td><td>47112819-8</td><td>524</
td><td>7733486</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007DE3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56999317131</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sGYdcefFgTBy0YWRSLWbRXC2NNpeZSNedbl49EaF2DU</td><td>Estuvo muy satisfactoria la
respuesta del ejecutivo muchas gracias.</td>
</tr><tr>
<td>90999192319</td><td>06/06/2023</td><td>16:20:00</td><td>18186</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:17:45</td><td>12:32:24</td><td>019003374ea
57bf9</td><td>56999192319</td><td>SS</td><td>72440347-6</td><td>878</
td><td>8952321</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT6NM</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56999192319</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=FeivrWGJUyvqTY8HqqdNn2IiLkQIQWzQzyGlsxzYTDU</td><td>No
dieron respuesta no dieron información a cerca de los...tengo problemas con un
equipo que no se conecta solo con ustedes con Entel, con las otras
compañías si funcionan y no saben del tema, eso.</td>
</tr><tr>
<td>90998848084</td><td>06/06/2023</td><td>10:06:14</td><td>14010</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:30:50</td><td>17:44:41</td><td>01920356c83
7a344</td><td>56998848084</td><td>CC</td><td>77474333-2</td><td>830</
td><td>7722242</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008456</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56998848084</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=6I2jxIw_pmdqikxZWjEFdFSK6h-Zrh3p5GZYE0bey1c</
td><td>Bueno la señorita Valentina me atendió, fue super clara así
que quedamos con la resolución a la espera de un problema técnico que
había, gracias.</td>
</tr><tr>
<td>90998966240</td><td>06/06/2023</td><td>15:53:32</td><td>17900</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>10:03:07</td><td>10:20:31</td><td>01920356c83
73c4e</td><td>56998966240</td><td>CC</td><td>77226772-K</td><td>1043</
td><td>7725012</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007ANB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56998966240</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90967978922</td><td>06/06/2023</td><td>12:14:55</td><td>15449</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:10:20</td><td>17:17:39</td><td>01920356c83
79f2c</td><td>56967978922</td><td>CC</td><td>72716243-7</td><td>438</
td><td>7728349</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00834H</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td> </td><td>3</td><td>IVR_CC</
td><td>56967978922</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90985533813</td><td>06/06/2023</td><td>14:07:01</td><td>16714</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:48:54</td><td>13:01:31</td><td>019003374ea
5841f</td><td>56985533813</td><td>CC</td><td>73641563-1</td><td>757</
td><td>8959889</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT8NR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56985533813</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bctjbdrOBEtkrqNgZsUTw-y00s4RUtwZy9MrAGIwALA</td><td>No responde</td>
</tr><tr>
<td>90942374806</td><td>06/06/2023</td><td>14:31:14</td><td>16976</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>11:11:22</td><td>11:23:18</td><td>01920356c83
74adf</td><td>56942374806</td><td>CC</td><td>77226772-K</td><td>715</
td><td>7723109</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007EBD</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</
td><td>IVR_CC</td><td>56942374806</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90966944677</td><td>06/06/2023</td><td>13:47:58</td><td>16480</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>10:26:05</td><td>10:51:12</td><td>019003374ea
56017</td><td>56966944677</td><td>SS</td><td>71226092-0</td><td>1507</
td><td>8964333</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSVPV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56966944677</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=wdSTKHFpgXH6AMNG_bqQicqlVf6k2hs8TVcf7-EpJN8</td><td>Como
el hoyo la caga de internet que me dieron otra vez.</td>
</tr><tr>
<td>90966933225</td><td>06/06/2023</td><td>13:36:56</td><td>16381</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>13:19:56</td><td>13:34:41</td><td>019003374ea
58c92</td><td>56966933225</td><td>CC</td><td>47112819-8</td><td>787</
td><td>8962495</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTAQH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56966933225</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>3</
td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=S48BT9W7COjSVwfO5PW10Qjwih5ZY6r5vPIzpASp7P0</td><td>Me encuentro medianamente
satisfecha pero no por el call center como tal sino por el servicio de Entel.</td>
</tr><tr>
<td>90984691879</td><td>06/06/2023</td><td>14:22:17</td><td>16901</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>16:37:19</td><td>16:46:48</td><td>019003374ea
5bc91</td><td>56984691879</td><td>CC</td><td>73226311-K</td><td>541</
td><td>8955693</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTMKS</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>ST_Saludos</td><td> </td><td>3</td><td>IVR_CC</
td><td>56984691879</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td> </td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90998422223</td><td>06/06/2023</td><td>11:33:56</td><td>14998</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:42:25</td><td>18:01:27</td><td>01920356c83
7a597</td><td>56998422223</td><td>SS</td><td>74935418-6</td><td>1141</
td><td>7720178</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0084NP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_SS</
td><td>56998422223</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=VW7Rlewgjph1AZqdVpJg3LFmDFG0mQmRqtqywt5SkhI</td><td>Buen día, quería
hacer un cambio de plan o un reemplazo de lo que tenia hoy día porque me
subió el cobro casi un 50% de las 5 líneas que tenia y no me dieron
ninguna solución, adiós.</td>
</tr><tr>
<td>90984242515</td><td>06/06/2023</td><td>13:48:18</td><td>16484</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>14:34:08</td><td>14:47:38</td><td>019003374ea
5a047</td><td>56984242515</td><td>SS</td><td>73857973-9</td><td>724</
td><td>8957806</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTFKR</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56984242515</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=46i2BbKcpZjtCUQFiXwfmmE2n55qXTszxbQKT_VWbik</td><td>No
responde</td>
</tr><tr>
<td>90984253016</td><td>06/06/2023</td><td>10:20:17</td><td>14188</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>15:49:53</td><td>16:12:12</td><td>01920356c83
78e52</td><td>56984253016</td><td>CC</td><td>74574595-4</td><td>1196</
td><td>7734461</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007UTT</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamos</td><td>3</td><td>IVR_105</
td><td>56984253016</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=nQTLfE6wQZNu5__6d1PnkZ-P7pNcyk2ctxEVCSQzDSg</td><td>No responde</td>
</tr><tr>
<td>90966804003</td><td>06/06/2023</td><td>10:19:16</td><td>14176</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>14:42:32</td><td>14:54:55</td><td>019003374ea
5a245</td><td>56966804003</td><td>CC</td><td>75704634-2</td><td>514</
td><td>8962780</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTG4C</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56966804003</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=aE7DMYZtWUJ5F8n1o8wYWG1n43-gp07KplGCtjQw0vc</td><td>No responde</td>
</tr><tr>
<td>90984124747</td><td>06/06/2023</td><td>13:25:03</td><td>16233</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:28:05</td><td>18:09:34</td><td>01920356c83
7a2ba</td><td>56984124747</td><td>CC</td><td>76301787-7</td><td>2489</
td><td>7722237</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00840S</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56984124747</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90984127230</td><td>06/06/2023</td><td>13:22:27</td><td>16202</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>20:11:55</td><td>20:16:35</td><td>019003374ea
5e7dc</td><td>56984127230</td><td>CC</td><td>49051215-2</td><td>251</
td><td>8968771</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU1E9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56984127230</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998140273</td><td>06/06/2023</td><td>15:14:24</td><td>17467</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>16:28:12</td><td>16:40:05</td><td>01920356c83
79680</td><td>56998140273</td><td>CC</td><td>74971842-0</td><td>590</
td><td>7722062</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0080V6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56998140273</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90998222493</td><td>06/06/2023</td><td>11:55:38</td><td>15243</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>16:53:46</td><td>17:22:22</td><td>019003374ea
5c050</td><td>56998222493</td><td>SS</td><td>70281040-K</td><td>1716</
td><td>8960757</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTNIP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Programa_Viajero_Consulta</td><td> </td><td>3</td><td>IVR_SS</
td><td>56998222493</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=i1fqss0bLERfhHx27JpKDivWukafPOF_rkaGR1QQSDg</td><td>No responde</td>
</tr><tr>
<td>90966541190</td><td>06/06/2023</td><td>15:56:54</td><td>17941</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:47:46</td><td>18:07:29</td><td>019003374ea
5cbde</td><td>56966541190</td><td> </td><td>48665684-0</td><td>1182</
td><td>8953450</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTQF0</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Problemas
Navegacion</td><td> </td><td> </td><td>103_PP</td><td>56966541190</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90966572619</td><td>06/06/2023</td><td>11:49:53</td><td>15166</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>19:46:02</td><td>20:02:44</td><td>019003374ea
5e3bd</td><td>56966572619</td><td>SS</td><td>76659084-5</td><td>1001</
td><td>8956221</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU0DF</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>descuento en
boleta</td><td>3</td><td>IVR_105</td><td>56966572619</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=BS32hb2XA9YqQlsp_QtvFLq7xsRChlvZvn6yC7obx3k</td><td>No responde</td>
</tr><tr>
<td>90940971593</td><td>06/06/2023</td><td>12:40:27</td><td>15729</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>20:35:37</td><td>20:44:46</td><td>019003374ea
5eb61</td><td>56940971593</td><td>PP</td><td>75096864-3</td><td>548</
td><td>8953812</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU2AA</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56940971593</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=E8KpAaQJW3MrolwOoLWmef54IIWMQkJ8G29xEv7t0Fs</td><td>Muy buena.</td>
</tr><tr>
<td>90940972511</td><td>06/06/2023</td><td>13:43:47</td><td>16428</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:08:32</td><td>17:10:47</td><td>019003374ea
5c382</td><td>56940972511</td><td>CC</td><td>75200366-1</td><td>134</
td><td>8965734</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTOC8</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56940972511</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90983656960</td><td>06/06/2023</td><td>14:52:26</td><td>17237</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>11:31:13</td><td>11:38:44</td><td>019003374ea
56f55</td><td>56983656960</td><td>SS</td><td>74574595-4</td><td>424</
td><td>8962080</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT3JM</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>plan</td><td>3</td><td>IVR_105</
td><td>56983656960</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90965687484</td><td>06/06/2023</td><td>12:10:32</td><td>15390</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>08:41:07</td><td>08:43:02</td><td>019003374ea
5504b</td><td>56965687484</td><td>SS</td><td>74886436-9</td><td>114</
td><td>8951625</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSRRQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Chip_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56965687484</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LNjyhca9Txcj49wsyoOCHE90Lg-LoQ1ExwD-OZuwssc</td><td>No responde</td>
</tr><tr>
<td>90940694088</td><td>06/06/2023</td><td>13:25:39</td><td>16243</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>09:25:10</td><td>09:28:39</td><td>01920356c83
73638</td><td>56940694088</td><td>CC</td><td>75149307-K</td><td>208</
td><td>7722818</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00796N</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56940694088</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=jGpnrMCuvlx3aGCb8OobGQyn2rBKEI4pz24cUkvPHSI</td><td>No responde</td>
</tr><tr>
<td>90965191344</td><td>06/06/2023</td><td>10:02:25</td><td>13966</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>09:05:34</td><td>09:08:28</td><td>019003374ea
5524b</td><td>56965191344</td><td>CC</td><td>48581296-2</td><td>154</
td><td>8959179</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSSBP</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_OTT_Solicitud_Desuscripcion</td><td> </
td><td>2</td><td>IVR_CC</td><td>56965191344</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=egcDhxHY-
jPkc6GxBy747JgFtEV3PCfOoeKUbGRjQ1o</td><td>Necesito eliminar unos, el Spotify,
necesito eliminar unas cuentas que tengo ahí que las contrato un familiar que
usaba un teléfono a nombre mío entonces no he podido eliminar eso, se va
arrastrando se va arrastrando igual suma harto dinero, eso.</td>
</tr><tr>
<td>90940290505</td><td>06/06/2023</td><td>14:29:58</td><td>16959</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:38:18</td><td>12:47:42</td><td>019003374ea
5815f</td><td>56940290505</td><td>CC</td><td>74973338-1</td><td>510</
td><td>8952404</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT822</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Plan_Solidario_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56940290505</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=8SB0gOXkUYI9D8PR_h3cEVUj4VG9_wAG2KtAKSJ0dKo</td><td>Tengo desde el 9 de mayo
solicitando que alguien me de una respuesta si se puede rebajar el costo de mi plan
y no me han devuelto la llamada y no me dicen nada entonces de verdad es
pésima la atención.</td>
</tr><tr>
<td>90964792827</td><td>06/06/2023</td><td>16:18:35</td><td>18171</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>22:21:47</td><td>22:44:44</td><td>01920356c83
7ce01</td><td>56964792827</td><td>SS</td><td>71292539-6</td><td>1376</
td><td>7731017</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008EQ9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56964792827</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=cHpgJhAEXzUzjE02pB0ORHrxhFXVe__St57P2-4PbVc</td><td>No hay ninguna
satisfacción al contrario estoy super molesto estoy pensando en portarme a
otra compañía porque estoy con el servicio cortado a pesar que pague la
cuenta del mes.</td>
</tr><tr>
<td>90982694623</td><td>06/06/2023</td><td>11:28:24</td><td>14928</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>15:06:42</td><td>15:09:13</td><td>019003374ea
5a812</td><td>56982694623</td><td>CC</td><td>76446667-5</td><td>150</
td><td>8962854</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTHHM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56982694623</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90965090893</td><td>06/06/2023</td><td>14:30:56</td><td>16973</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:21:27</td><td>12:24:05</td><td>01920356c83
75cce</td><td>56965090893</td><td>CC</td><td>74935418-6</td><td>157</
td><td>7733789</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007IP6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56965090893</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=LlXKw4Gsato3OGk1SzPfG26XxyaOJnGTwHVNV-Y7ew8</td><td>No no fue nada satisfactoria,
le consulte si acaso agregaba mas números a mi cuenta existe una rebaja del
plan y me dijo que no por lo tanto que no había ninguna oferta como un plan
familiar algo así, le dije que entonces me voy a portar y me dijo que si que
me portara así que eso hare me portare a movistar.</td>
</tr><tr>
<td>90938943191</td><td>06/06/2023</td><td>15:56:01</td><td>17932</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>10:33:50</td><td>10:37:02</td><td>01920356c83
7427e</td><td>56938943191</td><td>CC</td><td>72794165-7</td><td>191</
td><td>7725110</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007C8L</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56938943191</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=hB2gPh3dwlDsuRexUIZ0vcsNV0G0axMnXKyz4n_Z6uk</td><td>Muy
mala la atención.</td>
</tr><tr>
<td>90937578692</td><td>06/06/2023</td><td>10:40:56</td><td>14417</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>08:08:26</td><td>08:09:33</td><td>01920356c83
72ffe</td><td>56937578692</td><td>CC</td><td>47058922-1</td><td>66</
td><td>7722732</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0077KV</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_105</
td><td>56937578692</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Z_82GbXz3UctlIsQ_VGd-flYpLoXLwISlJbR4aZhtMU</td><td>No responde</td>
</tr><tr>
<td>90982381697</td><td>06/06/2023</td><td>13:24:00</td><td>16221</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>22:28:11</td><td>22:35:55</td><td>01920356c83
7ce6d</td><td>56982381697</td><td>CC</td><td>74871643-2</td><td>463</
td><td>7726799</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008ETL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56982381697</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>3</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=El53s0Rk9YHvDLVpU-
GcSDJ8YoE0XqGlZSf9ajDIj0M</td><td>No responde</td>
</tr><tr>
<td>90963255527</td><td>06/06/2023</td><td>13:44:35</td><td>16438</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>15:07:49</td><td>15:26:27</td><td>01920356c83
7855e</td><td>56963255527</td><td>CC</td><td>76379772-4</td><td>1116</
td><td>7734327</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007SMM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</td><td>IVR_CC</
td><td>56963255527</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90963066933</td><td>06/06/2023</td><td>14:47:47</td><td>17177</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>22:53:01</td><td>23:05:22</td><td>01920356c83
7cfee</td><td>56963066933</td><td>CC</td><td>41131659-9</td><td>741</
td><td>7731032</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008F9M</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56963066933</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=eRtFa13wUP-hJcU5mhj3RsYv0gV95yUA35TURWmvIsc</td><td>No responde</td>
</tr><tr>
<td>90963067685</td><td>06/06/2023</td><td>11:47:07</td><td>15130</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:52:13</td><td>17:57:34</td><td>01920356c83
7a782</td><td>56963067685</td><td>CC</td><td>76372468-9</td><td>320</
td><td>7728450</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008573</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56963067685</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90995842551</td><td>06/06/2023</td><td>12:15:40</td><td>15453</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>16:46:23</td><td>16:53:47</td><td>01920356c83
79a3e</td><td>56995842551</td><td>SS</td><td>77790177-K</td><td>443</
td><td>7722112</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0081T4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56995842551</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=AfjucKKhE7h-ipr5UCBSG5i1vUJV_B7K0lTT68bAhHE</td><td>No
responde</td>
</tr><tr>
<td>90995904427</td><td>06/06/2023</td><td>10:18:02</td><td>14157</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:19:45</td><td>17:30:12</td><td>01920356c83
7a10e</td><td>56995904427</td><td>CC</td><td>8151460-7</td><td>580</
td><td>7728374</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0083JH</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Mi_Numero_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56995904427</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90995717612</td><td>06/06/2023</td><td>12:32:18</td><td>15624</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>11:59:23</td><td>12:07:58</td><td>01920356c83
75709</td><td>56995717612</td><td>CC</td><td>47336793-9</td><td>501</
td><td>7733715</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007HCC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56995717612</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=4S9sFFRjU1VmIQi5ZsLnIL9rHGFarRPoikhdw4wIHDc</td><td>No
responde</td>
</tr><tr>
<td>90995169377</td><td>06/06/2023</td><td>11:29:02</td><td>14935</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>11:14:53</td><td>11:22:07</td><td>019003374ea
56b54</td><td>56995169377</td><td>CC</td><td>76296007-9</td><td>433</
td><td>8962036</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT2JM</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>plan est?? saliendo en la
boleta</td><td>3</td><td>IVR_105</td><td>56995169377</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td>1</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90962214076</td><td>06/06/2023</td><td>15:13:46</td><td>17459</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>08:29:54</td><td>09:04:19</td><td>019003374ea
54f96</td><td>56962214076</td><td>CC</td><td>74885147-K</td><td>2064</
td><td>8956620</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSRM5</td><td>Oro</
td><td>569000</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56999250861</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=eztl1i2yoiKJ_6rX-MXMSsTVk44K-tr8B_j7D-PZbOU</td><td>No responde</td>
</tr><tr>
<td>90962317761</td><td>06/06/2023</td><td>10:45:22</td><td>14474</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>11:20:20</td><td>11:22:59</td><td>019003374ea
56caa</td><td>56962317761</td><td>SS</td><td>72470103-5</td><td>159</
td><td>8954588</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT2UC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56962317761</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=lAfxwPWC0Fsr9m0Yf0stAVDeMmehSOKhEyKhn3Medno</td><td>No responde</td>
</tr><tr>
<td>90933822024</td><td>06/06/2023</td><td>14:46:15</td><td>17160</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>22:46:35</td><td>22:58:37</td><td>019003374ea
5f7e5</td><td>56933822024</td><td>SS</td><td>75096864-3</td><td>721</
td><td>8968913</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU5DU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_SS</td><td>56933822024</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=hJhVfIdWjrscvTbfQYrI9oGEn7fFMmjcUg11Mg-Yud0</td><td>No responde</td>
</tr><tr>
<td>90933960878</td><td>06/06/2023</td><td>10:16:21</td><td>14140</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:05:40</td><td>12:13:07</td><td>01920356c83
758a6</td><td>56933960878</td><td>CC</td><td>74971842-0</td><td>418</
td><td>7725428</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007HOV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>3</td><td>IVR_CC</
td><td>56933960878</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=PNrhZcvWZ0Joyuzcc4MqptvLS2Lm081slTwX9iudPZQ</td><td>No responde</td>
</tr><tr>
<td>90933164614</td><td>06/06/2023</td><td>13:48:26</td><td>16485</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>09:40:34</td><td>10:00:34</td><td>019003374ea
55761</td><td>56933164614</td><td>CC</td><td>73457933-5</td><td>1146</
td><td>8964210</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSTKE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56933164614</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>4</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=J27WdMZ4gq9s6zppYp_aaUMz7HZCuVdnPT3Ga5WoGsA</td><td>No
responde</td>
</tr><tr>
<td>90979987468</td><td>06/06/2023</td><td>12:23:11</td><td>15550</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>13:59:35</td><td>14:16:54</td><td>019003374ea
5972c</td><td>56979987468</td><td>CC</td><td>70327819-1</td><td>854</
td><td>8957701</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTDD2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56979987468</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90981365811</td><td>06/06/2023</td><td>12:45:58</td><td>15800</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>15:59:31</td><td>16:17:48</td><td>01920356c83
79034</td><td>56981365811</td><td>CC</td><td>47930332-0</td><td>809</
td><td>7728148</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007VCT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56981365811</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=6Tavrvk0Ev06v610DLWyz3wAhkjW-aWuBpkzktIxTW0</td><td>No responde</td>
</tr><tr>
<td>90994814081</td><td>06/06/2023</td><td>10:20:33</td><td>14190</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>19:31:33</td><td>19:32:18</td><td>019003374ea
5e15c</td><td>56994814081</td><td> </td><td>75090876-4</td><td>44</
td><td>8966133</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTVQF</td><td> </
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>105</td><td>56994814081</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=9tNj5WMQ2ulmKo9yo2sdDIune2_Bvf8EO5jTF0B4Pbg</td><td>La atención de la
niña fue buena, lo que si no me pudo resolver el tema porque es tema de
señal si con internet y con llamadas.</td>
</tr><tr>
<td>90961128607</td><td>06/06/2023</td><td>12:46:38</td><td>15808</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:46:45</td><td>12:58:12</td><td>01920356c83
76337</td><td>56961128607</td><td>CC</td><td>72380639-9</td><td>686</
td><td>7723471</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007KBI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56961128607</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90979692666</td><td>06/06/2023</td><td>13:24:11</td><td>16224</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>18:24:26</td><td>18:44:07</td><td>019003374ea
5d37f</td><td>56979692666</td><td>SS</td><td>72512538-0</td><td>1180</
td><td>8950981</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTSC0</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_105</td><td>56979692666</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qzmo85_EXFxpVOT-PQ7cnptMsA3qekTU2xEic7uMkWg</td><td>Fue expedita y finalmente el
call center me soluciono el problema estoy esperando ahora que me devuelvan el
llamado el departamento que corresponde para solucionar mi otro problema,
gracias.</td>
</tr><tr>
<td>90979732690</td><td>06/06/2023</td><td>15:53:18</td><td>17898</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>21:31:36</td><td>21:33:01</td><td>019003374ea
5f239</td><td>56979732690</td><td>CC</td><td>71271173-6</td><td>84</
td><td>8966303</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU40N</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Chip_Cambio</td><td> </td><td>2</
td><td>IVR_CC</td><td>56979732690</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90931997792</td><td>06/06/2023</td><td>13:48:41</td><td>16488</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>10:09:33</td><td>10:12:38</td><td>019003374ea
55cac</td><td>56931997792</td><td>SS</td><td>71710609-1</td><td>184</
td><td>8956816</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSUUP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56931997792</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=x7TRB-Z8Q0yoCA61zKesvhrhpU7k11Yl3Sf2821MLN8</td><td>No
resolvieron nada, sigo con el mismo problema.</td>
</tr><tr>
<td>90931310070</td><td>06/06/2023</td><td>12:12:45</td><td>15419</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:25:10</td><td>17:34:37</td><td>019003374ea
5c6e0</td><td>56931310070</td><td>CC</td><td>72592781-9</td><td>566</
td><td>8953381</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTP75</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56931310070</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EW2Q5GgY7EXUwWfS5RCrZdadFnZmrmdWM_0ikggRtxw</td><td>No responde</td>
</tr><tr>
<td>90931711251</td><td>06/06/2023</td><td>13:20:09</td><td>16172</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>11:02:40</td><td>11:12:47</td><td>01920356c83
748e3</td><td>56931711251</td><td>CC</td><td>72934139-8</td><td>598</
td><td>7723084</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007DRJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56931711251</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Q7A2f-LPsEsXGTuWC4wO7zBdHRr0TblRFQkQ52mlKzk</td><td>La rapidez, la atención
y la solvencia de mi problema, quede satisfecha con el servicio, gracias.</td>
</tr><tr>
<td>90957687767</td><td>06/06/2023</td><td>15:14:13</td><td>17466</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>11:51:30</td><td>11:58:35</td><td>019003374ea
574d4</td><td>56957687767</td><td>CC</td><td>75742111-9</td><td>425</
td><td>8962159</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT4VI</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56957687767</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Rkitof1sIkMpnlGBCNCqcCB6O2toFEHUs7DaBcpwnDo</td><td>Hola buenas tardes mi nombre
es Mario Gonzales si sabe que quede muy conforme con la atención, fue muy
buena me solucionaron mi problema que yo tenia incluso voy a adquirir un equipo
nuevo por medio de la gestión de la persona que me atendió así que
muy buena la atención excelente, excelente. </td>
</tr><tr>
<td>90958660538</td><td>06/06/2023</td><td>15:56:56</td><td>17943</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>19:08:10</td><td>19:32:51</td><td>01920356c83
7b5e8</td><td>56958660538</td><td>CC</td><td>70006050-0</td><td>1374</
td><td>7732854</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0088Q4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56958660538</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=gvEukKhA2YafRQidW8mYbuserrpGzXw7dUML5ZtJpLE</td><td>La
señorita fue muy atenta intento todo lo que estaba a su mano para resolver el
problema.</td>
</tr><tr>
<td>90958307743</td><td>06/06/2023</td><td>13:02:45</td><td>15959</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>13:19:05</td><td>13:30:18</td><td>01920356c83
76b27</td><td>56958307743</td><td>CC</td><td>47402527-6</td><td>637</
td><td>7733952</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007M9O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56958307743</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90978817467</td><td>06/06/2023</td><td>12:46:09</td><td>15802</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:34:10</td><td>17:42:28</td><td>019003374ea
5c8f0</td><td>56978817467</td><td>CC</td><td>71020542-6</td><td>497</
td><td>8965815</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTPNK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56978817467</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90978545452</td><td>06/06/2023</td><td>12:47:15</td><td>15814</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>08:48:09</td><td>09:11:29</td><td>019003374ea
550d9</td><td>56978545452</td><td> </td><td>73641618-2</td><td>1399</
td><td>8956637</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSS08</td><td> </
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>105</td><td>56978545452</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90978630010</td><td>06/06/2023</td><td>16:18:05</td><td>18163</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>20:01:41</td><td>20:11:59</td><td>01920356c83
7be7a</td><td>56978630010</td><td>CC</td><td>72229302-9</td><td>617</
td><td>7735095</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008AUF</td><td>Oro</
td><td>569000</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56926406000</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td> </td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90926420784</td><td>06/06/2023</td><td>11:56:22</td><td>15249</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:21:25</td><td>12:25:28</td><td>01920356c83
75ccb</td><td>56926420784</td><td>CC</td><td>41477660-4</td><td>242</
td><td>7725481</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007IP3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56926420784</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LzejJF1z6aauAih93Gsi9_TeNVFDCnCxQMru2TtoOLc</td><td>No he tenido nunca una mala
atención y he tenido una atención rápida que es lo que uno necesita
que se solucionen los problemas luego y no tengo nada que decir de Entel estoy muy
agradecida de todo, y me han arreglado incluso la cuenta porque ya estoy...y
necesito bajar y me lo han arreglado de tal manera que he podido dar cumplimiento
con todo así que muchas gracias por preocuparse y adiós.</td>
</tr><tr>
<td>90926476660</td><td>06/06/2023</td><td>14:46:50</td><td>17168</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>22:06:00</td><td>22:09:38</td><td>01920356c83
7cce4</td><td>56926476660</td><td>CC</td><td>47930332-0</td><td>217</
td><td>7720568</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008EHC</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_105</
td><td>56926476660</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>2</td><td>5</td><td>2</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90930837204</td><td>06/06/2023</td><td>11:49:56</td><td>15169</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>20:47:59</td><td>21:05:08</td><td>019003374ea
5ed28</td><td>56930837204</td><td>CC</td><td>43517905-3</td><td>1028</
td><td>8963810</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU2OD</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>plan</td><td>3</td><td>IVR_105</
td><td>56930837204</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GmJNKwbHh2M7IrT29OcYx3sEnzzzG039INVq5zmmA4M</td><td>No responde</td>
</tr><tr>
<td>90992685901</td><td>06/06/2023</td><td>14:30:52</td><td>16972</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>10:03:06</td><td>10:06:31</td><td>019003374ea
55b6e</td><td>56992685901</td><td>CC</td><td>75254842-0</td><td>205</
td><td>8949339</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSUKR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Prorroga</td><td> </
td><td>2</td><td>IVR_CC</td><td>56992685901</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Pa1CvwLRXHUfWwmG0kXSzCvmWbH_Df9QRwBUSIPsgPU</td><td>No responde</td>
</tr><tr>
<td>90920703035</td><td>06/06/2023</td><td>13:48:38</td><td>16486</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>17:54:15</td><td>17:55:16</td><td>01920356c83
7a7e3</td><td>56920703035</td><td>SS</td><td>70006050-0</td><td>60</
td><td>7734831</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0085A4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_SS</td><td>56920703035</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=sm_k3rZujaE5Y3QBI-QKdK_lskoF1H1j1YWzv6L6N3k</
td><td>Bueno a pesar de que tenia mala señal y a cada rato se cortaba la
llamada con respecto al call center insistieron en solucionarlo y la verdad en este
momento estoy satisfecho, gracias.</td>
</tr><tr>
<td>90977821663</td><td>06/06/2023</td><td>10:41:04</td><td>14418</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>13:15:05</td><td>13:20:50</td><td>019003374ea
58b4d</td><td>56977821663</td><td>SS</td><td>48765706-9</td><td>344</
td><td>8955012</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTAGF</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>Necesito que no tengo se??al en
mi sector de mi
casa</td><td>3</td><td>IVR_105</td><td>56977821663</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90926148394</td><td>06/06/2023</td><td>15:53:40</td><td>17906</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>14:54:48</td><td>15:20:05</td><td>019003374ea
5a545</td><td>56926148394</td><td>CC</td><td>47402527-6</td><td>1436</
td><td>8952873</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTGRO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Chip_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56926148394</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Zven2KNSzCFZF3ByMfdtRLiW21NMAKzeS82d6S7I9AE</td><td>No responde</td>
</tr><tr>
<td>90926156098</td><td>06/06/2023</td><td>10:38:29</td><td>14384</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>14:57:22</td><td>15:09:42</td><td>019003374ea
5a5d7</td><td>56926156098</td><td>CC</td><td>75169147-5</td><td>663</
td><td>8965337</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTH09</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56926156098</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=huheUuA5L8Yz1XpuS1LzBWj4IcWHxx4e9oSwWfeOafI</td><td>Estuvo todo bien me
solucionaron el problema rápido, muchas gracias, todo bien.</td>
</tr><tr>
<td>90957240077</td><td>06/06/2023</td><td>11:25:17</td><td>14884</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>14:00:53</td><td>14:16:43</td><td>01920356c83
7752b</td><td>56957240077</td><td>PP</td><td>71521236-6</td><td>949</
td><td>7731994</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007ONQ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Plan_Solicitud_Contratacion</td><td> </td><td> </
td><td>103_PP</td><td>56957240077</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90957261326</td><td>06/06/2023</td><td>10:03:03</td><td>13973</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>22:49:20</td><td>22:54:45</td><td>019003374ea
5f804</td><td>56957261326</td><td>CC</td><td>74809093-2</td><td>324</
td><td>8961424</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU5ET</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Equipo_Consulta_Pago_Cuotas</td><td> </
td><td>2</td><td>IVR_CC</td><td>56957261326</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90944524436</td><td>06/06/2023</td><td>12:42:46</td><td>15759</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>08:45:42</td><td>08:52:25</td><td>019003374ea
550ac</td><td>56944524436</td><td>CC</td><td>75367138-2</td><td>402</
td><td>8964103</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BSRUR</td><td>Oro
Plus</td><td>563473</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56944524436</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=kgSVNlJqZPbKoNP-BgeMc3Zqh4r9ltC0K3pFsUIFpgI</td><td>Muy amable el ejecutivo que
me atendió.</td>
</tr><tr>
<td>90945242473</td><td>06/06/2023</td><td>16:19:41</td><td>18182</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>14:45:43</td><td>14:54:18</td><td>01920356c83
78065</td><td>56945242473</td><td>CC</td><td>76473031-3</td><td>514</
td><td>7725945</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007RFI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56945242473</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=VMoPaJ4eB-MGtuUuMkvcrqok1fX3pE7dySre5wAZaIY</td><td>Muy
bueno me atendió el joven muy bien.</td>
</tr><tr>
<td>90972625540</td><td>06/06/2023</td><td>13:45:16</td><td>16446</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>14:17:51</td><td>14:30:44</td><td>01920356c83
77980</td><td>56972625540</td><td>CC</td><td>77226772-K</td><td>772</
td><td>7734144</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007PPH</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56972625540</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9bTSnhhxXMCeLzpjFE6qbrabwSShOb77xKqXEdZbz0g</td><td>No responde</td>
</tr><tr>
<td>90956544643</td><td>06/06/2023</td><td>13:24:30</td><td>16229</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:35:18</td><td>12:42:00</td><td>019003374ea
580a7</td><td>56956544643</td><td>CC</td><td>72716243-7</td><td>373</
td><td>8949841</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BT7SG</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>ST_Agradecimiento</td><td>pasar El Ejecutivo para
plan</td><td>3</td><td>IVR_CC</td><td>56956544643</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=wr2G-nugC9VZrytvBWtfLF9j_pbu_RVOSRLEAA2O7EU</
td><td>Buena la atención nada que decir, felicidades.</td>
</tr><tr>
<td>90956561448</td><td>06/06/2023</td><td>16:20:09</td><td>18188</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>13:41:40</td><td>13:47:14</td><td>019003374ea
592a4</td><td>56956561448</td><td>CC</td><td>72794165-7</td><td>333</
td><td>8955115</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BTC98</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56956561448</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=CS2ltwmxpJahb4FeWlWwOACgr5_jZcgcND4itsXBOec</td><td>La
actitud de la persona que me atendió fue realmente muy buena rápido y
claro, así que estoy conforme.</td>
</tr><tr>
<td>90923767164</td><td>06/06/2023</td><td>15:31:22</td><td>17670</
td><td>Call Center
Móvil</td><td>05/06/2023</td><td>12:17:01</td><td>12:26:43</td><td>01920356c83
75ba2</td><td>56923767164</td><td>CC</td><td>44563814-5</td><td>538</
td><td>7729533</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES007IG8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56923767164</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=CGugMH4iZjwhZryrPDoIDBDtxE_abbJS-rNXTWYjXoY</td><td>Porque no me resolvieron el
problema de la boleta, sigue arrojándome el mismo cobro de una
suscripción que yo no he contratado...eso.</td>
</tr><tr>
<td>90923760220</td><td>07/06/2023</td><td>15:59:26</td><td>22286</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>17:58:01</td><td>18:09:07</td><td>01920356c83
844f0</td><td>56923760220</td><td>CC</td><td>76661110-9</td><td>573</
td><td>7748333</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009CF2</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56923760220</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4PWHKhOvso0XDKdVFWHeuCEwsRwsp1gBwxSHxqJKdTM</td><td>No responde</td>
</tr><tr>
<td>90922205797</td><td>07/06/2023</td><td>15:58:04</td><td>22272</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>22:15:03</td><td>22:33:08</td><td>019003374ea
6999c</td><td>56922205797</td><td>CC</td><td>76177341-0</td><td>1084</
td><td>8971207</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVDMU</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_casate_conmigo</td><td> </td><td>2</td><td>IVR_CC</
td><td>56922205797</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90920183828</td><td>07/06/2023</td><td>15:02:40</td><td>21670</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:57:14</td><td>20:03:41</td><td>019003374ea
68a4e</td><td>56920183828</td><td>CC</td><td>70993592-5</td><td>387</
td><td>8987663</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV9SP</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</
td><td>IVR_CC</td><td>56941686356</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9yjdG88lp_tX8Y1GSvaQMAegQWQD3KEqE0HKx3gfcXo</td><td>Super buena.</td>
</tr><tr>
<td>90956596934</td><td>07/06/2023</td><td>11:09:06</td><td>19042</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:17:19</td><td>16:27:39</td><td>019003374ea
65da1</td><td>56956596934</td><td>CC</td><td>74545280-9</td><td>363</
td><td>8977570</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUUQ6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56956596934</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=TgUjfv1mQ0DHdA0nh660riMQ5GBmrCbG4P2rR1inaus</
td><td>Resulta que yo pedía un teléfono y todavía no llega.</td>
</tr><tr>
<td>90977446553</td><td>07/06/2023</td><td>11:22:38</td><td>19182</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>12:23:00</td><td>12:26:37</td><td>01920356c83
7fe73</td><td>56977446553</td><td>CC</td><td>48765706-9</td><td>216</
td><td>7745492</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008QT3</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56977446553</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
aRyGHxB0KLUo9On_fRVO8B2ASyR-iKZbwSXrYuRBc4</td><td>No responde</td>
</tr><tr>
<td>90977665106</td><td>07/06/2023</td><td>12:36:06</td><td>20006</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:02:41</td><td>19:16:04</td><td>019003374ea
6807b</td><td>56977665106</td><td>CC</td><td>41166602-6</td><td>802</
td><td>8973310</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV7FN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56977665106</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=mPyYdK_JgKZDBsVjg5PoIqH4ma2KEl-EpVrRb-SBKIA</td><td>No fue resuelto lo que yo
necesitaba y me dieron mal la información y ahora estoy con un tema que no
puedo recuperar mi numero.</td>
</tr><tr>
<td>90972660293</td><td>07/06/2023</td><td>12:30:50</td><td>19940</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:09:12</td><td>19:26:51</td><td>01920356c83
85199</td><td>56972660293</td><td>CC</td><td>48665684-0</td><td>1006</
td><td>7744622</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009FJE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </td><td>3</
td><td>IVR_CC</td><td>56972660293</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td>5</td><td> </td><td> </
td><td>No responde</td>
</tr><tr>
<td>90971901522</td><td>07/06/2023</td><td>15:05:59</td><td>21709</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:32:36</td><td>16:36:28</td><td>019003374ea
660fb</td><td>56971901522</td><td>CC</td><td>76372468-9</td><td>161</
td><td>8980021</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUVKV</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</td><td>ST_bot_ayuda</
td><td> </td><td>3</td><td>IVR_105</td><td>56971901522</td><td>KONECTA_PE</
td><td>Konecta Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=oJnOQt_fKdiyS8AQkQYJBCIPMSRmtO4xR7fehylucNI</td><td>No
responde</td>
</tr><tr>
<td>90972439878</td><td>07/06/2023</td><td>10:00:44</td><td>18275</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:28:43</td><td>14:43:32</td><td>019003374ea
645a2</td><td>56972439878</td><td>SS</td><td>61293165-8</td><td>888</
td><td>8986716</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUOQM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_SS</td><td>56972439878</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iJEj_VvmViqeDkGyArY7hmg4LnA4S0cP8hLKq0Elnjk</td><td>No responde</td>
</tr><tr>
<td>90972483142</td><td>07/06/2023</td><td>10:49:45</td><td>18821</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:57:18</td><td>15:08:05</td><td>01920356c83
81fec</td><td>56972483142</td><td>CC</td><td>77036587-2</td><td>646</
td><td>7740070</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00937T</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56972483142</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LWb_fjGwI6hXR7jS2zYMsRzfIVTKXOcEhhLm6yF7g5g</td><td>No responde</td>
</tr><tr>
<td>90945188644</td><td>07/06/2023</td><td>13:05:35</td><td>20338</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:20:05</td><td>19:34:36</td><td>01920356c83
85373</td><td>56945188644</td><td>CC</td><td>73317931-7</td><td>673</
td><td>7738859</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009G1F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56945188644</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Px0-J8TM92_E6N0RBYsou_gmLo7knNBqBelW1ptx2V0</td><td>No
responde</td>
</tr><tr>
<td>90945220063</td><td>07/06/2023</td><td>14:27:12</td><td>21273</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:23:03</td><td>19:31:52</td><td>01920356c83
853f1</td><td>56945220063</td><td>CC</td><td>72900915-6</td><td>430</
td><td>7742700</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009G5B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56945220063</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>2</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=PJPqWwWrERz8ogUDcM6IgGmGwxihZ82tw8-3m9gN_pI</td><td>No
responde</td>
</tr><tr>
<td>90971874791</td><td>07/06/2023</td><td>13:45:20</td><td>20792</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>17:40:47</td><td>17:49:23</td><td>019003374ea
6706c</td><td>56971874791</td><td>SS</td><td>70902124-9</td><td>515</
td><td>8970812</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV3G6</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56971874791</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90944793108</td><td>07/06/2023</td><td>10:19:36</td><td>18504</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>09:04:37</td><td>09:13:38</td><td>019003374ea
5fffc</td><td>56944793108</td><td>CC</td><td>71521236-6</td><td>540</
td><td>8976179</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU7EK</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56944793108</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90926289709</td><td>07/06/2023</td><td>15:04:00</td><td>21685</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:22:20</td><td>19:38:04</td><td>01920356c83
853d2</td><td>56926289709</td><td>CC</td><td>73930681-7</td><td>790</
td><td>7750485</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009G4C</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56926289709</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iZ2O_EjXtMWw5cz-jpm62Iwt74olHykeSSXGLfAtc7M</td><td>Muy buena.</td>
</tr><tr>
<td>90926310121</td><td>07/06/2023</td><td>15:58:10</td><td>22273</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>13:06:24</td><td>13:18:44</td><td>01920356c83
807d2</td><td>56926310121</td><td>SS</td><td>48297073-7</td><td>739</
td><td>7737944</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008T7V</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>3</
td><td>IVR_SS</td><td>56926310121</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=6symLf-
JrwFmDBCH48Sj3ttB6YipKX2sjrR7KvFu530</td><td>Muy bueno muy bueno el call center de
Entel gracias, y lo recomiendo.</td>
</tr><tr>
<td>90956829214</td><td>07/06/2023</td><td>15:43:03</td><td>22124</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>18:13:39</td><td>18:46:40</td><td>01920356c83
847d2</td><td>56956829214</td><td>CC</td><td>72406197-4</td><td>1843</
td><td>7742566</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009D5V</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>ST_consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56956829214</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=oss6DJlHq1no8rxCz5Au4kZ_eECbep5_pCeUd-lhP-A</td><td>Todo excelente.</td>
</tr><tr>
<td>90992821591</td><td>07/06/2023</td><td>11:20:39</td><td>19156</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:37:40</td><td>19:47:12</td><td>019003374ea
686bb</td><td>56992821591</td><td>CC</td><td>72317299-3</td><td>571</
td><td>8985271</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV909</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56992821591</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=4dKN33yI6HfgBHWgzIwx95Q-HdtHl3SZ49pbr0l-I9k</td><td>No
me gusto porque todavía no solucionan el problema de la red.</td>
</tr><tr>
<td>90993001480</td><td>07/06/2023</td><td>11:16:35</td><td>19104</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>17:09:11</td><td>17:12:08</td><td>019003374ea
66910</td><td>56993001480</td><td>CC</td><td>74928901-5</td><td>176</
td><td>8980170</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV1LH</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56993001480</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ujFTGYnzRQQ_gCEJ38DW_ktc2m8JoCycrEs_O4snyp0</td><td>No responde</td>
</tr><tr>
<td>90993792036</td><td>07/06/2023</td><td>15:35:31</td><td>22032</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>10:01:16</td><td>10:09:08</td><td>019003374ea
608c8</td><td>56993792036</td><td>CC</td><td>70936030-2</td><td>471</
td><td>8976301</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU9KT</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56993792036</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4Rhbyw9gypdhdsOIR20l_ciTxQ5xgiQW3WVCN937Z20</td><td>Hola, si estoy conforme ya
que la señorita fue muy amable y me soluciono mi duda así que muy
satisfecha, gracias.</td>
</tr><tr>
<td>90978577504</td><td>07/06/2023</td><td>12:07:44</td><td>19685</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:01:38</td><td>16:12:01</td><td>019003374ea
65a0e</td><td>56978577504</td><td>CC</td><td>45644053-3</td><td>622</
td><td>8982279</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUTTP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</td><td>IVR_CC</
td><td>56978577504</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7JjhDxkjbO__33VLAtW9oRju6h7Pl6dHB0fqpXkAhSM</td><td>No responde</td>
</tr><tr>
<td>90993170713</td><td>07/06/2023</td><td>15:35:53</td><td>22037</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>08:55:12</td><td>08:58:42</td><td>019003374ea
5ff0c</td><td>56993170713</td><td>CC</td><td>76379772-4</td><td>209</
td><td>8978558</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU774</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Via_WhatsApp</td><td> </
td><td>2</td><td>IVR_CC</td><td>56993170713</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90978748911</td><td>07/06/2023</td><td>14:59:41</td><td>21634</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>08:46:00</td><td>09:03:17</td><td>019003374ea
5fe60</td><td>56978748911</td><td>CC</td><td>72994349-5</td><td>1036</
td><td>8969118</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU71O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56978748911</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=JbVGo1DwC-
6LArunXyAFom9VEH_hEbya_SsGfa5Gudc</td><td>El ejecutivo fue bastante claro en
entender mi inquietud, él me resolvió el problema estoy conforme con la
respuesta.</td>
</tr><tr>
<td>90978799699</td><td>07/06/2023</td><td>10:51:50</td><td>18849</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:03:39</td><td>15:06:35</td><td>01920356c83
82132</td><td>56978799699</td><td>SS</td><td>73309925-9</td><td>176</
td><td>7749854</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0093I3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56978799699</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=6UNkUmZnKRJQz0GdZGB8l3eQgm9bMN98S4aBuFBI678</td><td>Primero que todo ayer llame a
Entel para hacer una compra de unos equipos por un robo que tuvimos con mi esposa,
en vez de estar respondiendo todas las preguntas de internet y todo, seguían
haciendo preguntas entonces la persona que nos atendió no fue empático
con nosotros, a lo mejor estamos en el momento mas o menos critico todavía
estábamos nervioso y queríamos comprar obviamente altiro otro celular y
no fue empático en ese sentido entiendo que son claves que hay que poner
cierto todo pero pregunto como 10 veces claves...</td>
</tr><tr>
<td>90993126751</td><td>07/06/2023</td><td>15:37:52</td><td>22058</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:27:02</td><td>14:33:07</td><td>01920356c83
8198a</td><td>56993126751</td><td>SS</td><td>61103869-0</td><td>359</
td><td>7749737</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0091L4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56993126751</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GNkyNRgQZubDPd-iThiVgh4xIELHxkULo3fsz5BMxjY</td><td>Rapidez y claridad en la
información a parte de mucha amabilidad.</td>
</tr><tr>
<td>90958671202</td><td>07/06/2023</td><td>15:21:02</td><td>21893</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:35:28</td><td>20:03:31</td><td>019003374ea
6865d</td><td>56958671202</td><td>CC</td><td>76659084-5</td><td>1682</
td><td>8973404</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV8TE</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Internet_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56958671202</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IHnGgVRBwznQeSbXhBB81g-pc5zcJtty-zYBDUCW9is</td><td>Me fue muy bien estoy
esperando para mañana que tiene que llegarme el chip.</td>
</tr><tr>
<td>90979247181</td><td>07/06/2023</td><td>12:57:50</td><td>20239</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>12:29:02</td><td>12:44:08</td><td>01920356c83
7ffdc</td><td>56979247181</td><td>CC</td><td>48189464-6</td><td>860</
td><td>7735899</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008R8B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56979247181</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EE7BGrWb8KjKtyoTYiMfCPZeMQppDAsa1GX_J_zJcBw</td><td>Excelente atención, muy
buena, felicitaciones a la ejecutiva, gracias. Fin. Gracias chao.</td>
</tr><tr>
<td>90994383242</td><td>07/06/2023</td><td>12:30:32</td><td>19938</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:44:47</td><td>16:56:08</td><td>01920356c83
83600</td><td>56994383242</td><td>SS</td><td>76178484-6</td><td>680</
td><td>7738564</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0098NQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56994383242</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>2</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90932334405</td><td>07/06/2023</td><td>14:20:11</td><td>21185</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:50:14</td><td>15:08:22</td><td>01920356c83
81e75</td><td>56932334405</td><td>SS</td><td>75230965-5</td><td>1087</
td><td>7738243</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0092S9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56932334405</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=LxZ07f4Tj2EDyRfqT1MmCj8VZrNsucOdaSz8KTPVZA0</td><td>Aun estoy esperando una
rebaja de cobro y la verdad que todavía no se hace en mi teléfono por eso
no pude calificar con 1.</td>
</tr><tr>
<td>90958976671</td><td>07/06/2023</td><td>11:43:57</td><td>19416</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>12:57:46</td><td>13:23:56</td><td>01920356c83
80617</td><td>56958976671</td><td>CC</td><td>72759561-9</td><td>1569</
td><td>7741672</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008SQ4</td><td>Plata</
td><td>569000</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56958976671</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=8WN0yEk-JYJTplD8L9w9AuG1SbcQ0DrPrPSloRYfgp4</td><td>No responde</td>
</tr><tr>
<td>90958979309</td><td>07/06/2023</td><td>15:43:18</td><td>22127</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>13:21:02</td><td>13:28:07</td><td>01920356c83
80b1a</td><td>56958979309</td><td>SS</td><td>9799443-9</td><td>424</
td><td>7737988</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008U23</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_SS</
td><td>56958979309</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LVZ3aB1VOjKyzYJ989NYv77JoeANjHrdsudsoieYciw</td><td>No responde</td>
</tr><tr>
<td>90959127369</td><td>07/06/2023</td><td>12:24:19</td><td>19856</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:32:44</td><td>14:55:40</td><td>01920356c83
81ac8</td><td>56959127369</td><td>SS</td><td>75908187-0</td><td>1350</
td><td>7745856</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0091V1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56959127369</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1u_qOQLIdleRsRosAoyKgwrfgR9K6VIkYCc094TydME</td><td>Solucione satisfactoriamente
los requisitos que solicite.</td>
</tr><tr>
<td>90979685258</td><td>07/06/2023</td><td>13:10:08</td><td>20392</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>12:03:31</td><td>12:13:09</td><td>01920356c83
7f9f3</td><td>56979685258</td><td>SS</td><td>74833728-8</td><td>577</
td><td>7745440</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008PP5</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Renuncia</td><td>renuncias</td><td>3</td><td>IVR_105</
td><td>56979685258</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>3</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90979940675</td><td>07/06/2023</td><td>13:52:05</td><td>20873</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>07:47:29</td><td>07:49:32</td><td>01920356c83
7d3af</td><td>56979940675</td><td>CC</td><td>75828782-3</td><td>122</
td><td>7742943</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008G7M</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_N</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero colocar un
reclamo</td><td>3</td><td>IVR_105</td><td>56979940675</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=QIQ_mtJTCeHjN50oH0Hu1H-9ydPRlLvO-GryFZC43UY</td><td>Mala muy mala mucho tiempo de
espera.</td>
</tr><tr>
<td>90979778959</td><td>07/06/2023</td><td>10:48:26</td><td>18805</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:09:28</td><td>15:18:23</td><td>01920356c83
8225c</td><td>56979778959</td><td>CC</td><td>73317931-7</td><td>534</
td><td>7749876</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0093RC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td> </td><td>3</
td><td>IVR_CC</td><td>56979778959</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90961223076</td><td>07/06/2023</td><td>11:20:42</td><td>19158</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:37:12</td><td>16:02:43</td><td>019003374ea
6549b</td><td>56961223076</td><td>CC</td><td>72794165-7</td><td>1506</
td><td>8984610</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUSI9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56961223076</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>4</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90994851421</td><td>07/06/2023</td><td>15:37:50</td><td>22057</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>17:41:35</td><td>17:46:46</td><td>019003374ea
67098</td><td>56994851421</td><td>CC</td><td>70002183-1</td><td>310</
td><td>8973131</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV3HI</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_usuario_enojado</td><td> </td><td>2</td><td>IVR_CC</
td><td>56994851421</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90933873734</td><td>07/06/2023</td><td>15:11:33</td><td>21778</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:28:42</td><td>15:41:36</td><td>01920356c83
8264a</td><td>56933873734</td><td>CC</td><td>74930100-7</td><td>773</
td><td>7736398</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0094QO</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56933873734</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=zhihN75qqLUYX-fgRN1KsoP_dOvfFumg-s3R91plp3U</td><td>No
responde</td>
</tr><tr>
<td>90933893426</td><td>07/06/2023</td><td>12:36:30</td><td>20013</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>17:12:56</td><td>17:20:35</td><td>019003374ea
669e9</td><td>56933893426</td><td>SS</td><td>41772383-8</td><td>458</
td><td>8984894</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV1S8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56933893426</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zapZvycB7k6CTTVQ7LGNP9yUV-K8n3qkSU_uMbdvPEk</td><td>No responde</td>
</tr><tr>
<td>90961928110</td><td>07/06/2023</td><td>10:36:53</td><td>18686</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>10:52:50</td><td>11:03:42</td><td>019003374ea
613bd</td><td>56961928110</td><td>CC</td><td>76296007-9</td><td>647</
td><td>8969438</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUCCF</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Postventa_Consulta_Definicion</td><td>que tengo una suscripci??n que
nunca la hice me la est??s cargando la boleta de
entel</td><td>3</td><td>IVR_105</td><td>56961928110</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90982013941</td><td>07/06/2023</td><td>14:27:31</td><td>21276</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:23:06</td><td>14:29:50</td><td>01920356c83
818b6</td><td>56982013941</td><td>CC</td><td>9617346-6</td><td>371</
td><td>7741928</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0091EG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56982013941</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=iYgaNO_KsdE8U8Qizhj1i6SvcC3MKNCTWco0ji7H-_M</td><td>Muy
amable y paciente.</td>
</tr><tr>
<td>90982048318</td><td>07/06/2023</td><td>10:04:18</td><td>18314</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:58:21</td><td>17:03:15</td><td>01920356c83
838b8</td><td>56982048318</td><td>CC</td><td>71021007-1</td><td>238</
td><td>7746274</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0099DH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Seguro_Consulta_Siniestro</td><td> </td><td>3</td><td>IVR_CC</
td><td>56982048318</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9KEDz-AWXRSLF05dpAGSWLKyxc5biqIRrXDMqKWtY8A</td><td>Quede muy satisfecha en las
contestaciones que me dio el joven y me explico así que estoy muy contenta, me
encanta Entel.</td>
</tr><tr>
<td>90981858089</td><td>07/06/2023</td><td>12:35:23</td><td>19997</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:36:06</td><td>15:38:40</td><td>019003374ea
65457</td><td>56981858089</td><td>CC</td><td>75149307-K</td><td>153</
td><td>8970379</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUSG6</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>no me baja y reci??n se??al y no s?? qu??
pas??</td><td>3</td><td>IVR_105</td><td>56981858089</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1qwQ5YD2nRiAIdIQP3s0oK31pUbRQVy_u_uuxom-jsA</td><td>Bien bien, ni un drama me
atendieron impecable.</td>
</tr><tr>
<td>90995931066</td><td>07/06/2023</td><td>16:03:50</td><td>22341</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>11:51:26</td><td>12:09:37</td><td>01920356c83
7f737</td><td>56995931066</td><td>CC</td><td>75167912-2</td><td>1071</
td><td>7745402</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008P3B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56995931066</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90934229527</td><td>07/06/2023</td><td>10:01:23</td><td>18281</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:10:57</td><td>16:22:10</td><td>019003374ea
65c3a</td><td>56934229527</td><td>CC</td><td>47112819-8</td><td>595</
td><td>8984710</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUUF3</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56934229527</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1qOFG7Qj3MDlZ8doLMtoJ9anSm11nPtkNZf8Oe6FeAs</td><td>No responde</td>
</tr><tr>
<td>90934332799</td><td>07/06/2023</td><td>11:17:23</td><td>19111</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:50:34</td><td>15:04:53</td><td>019003374ea
64a9a</td><td>56934332799</td><td>CC</td><td>48141053-3</td><td>858</
td><td>8977285</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUQ2B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56934332799</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90982115054</td><td>07/06/2023</td><td>14:19:57</td><td>21184</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:52:02</td><td>16:57:14</td><td>019003374ea
66522</td><td>56982115054</td><td>CC</td><td>75742111-9</td><td>312</
td><td>8972988</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV0M4</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56982115054</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-
gcUcMiH1C2mMjimUYSE4vPhLVfofiV1gWBj6wC7JUk</td><td>No pude... mi problema, que lo
vengo teniendo hace un par de meses con la app de Entel no puedo pagar mi cuenta
mediante la app y ayer el ejecutivo me dice que le parece muy raro porque es primea
vez que le sale un reclamo de esto así que nada que hacer.</td>
</tr><tr>
<td>90982235513</td><td>07/06/2023</td><td>11:57:56</td><td>19559</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:47:18</td><td>16:00:45</td><td>019003374ea
656e1</td><td>56982235513</td><td>CC</td><td>74885147-K</td><td>798</
td><td>8970415</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUT4F</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56982235513</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>2</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GHDGfLXGgdQCcsLUrJKZR3R1x2-DOHavSf8087kjapc</td><td>No responde</td>
</tr><tr>
<td>90962942761</td><td>07/06/2023</td><td>14:27:51</td><td>21279</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>13:12:06</td><td>13:19:59</td><td>01920356c83
80928</td><td>56962942761</td><td>SS</td><td>73641618-2</td><td>472</
td><td>7745629</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008TIK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56962942761</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=zc-oaZp9-9mWueK7t2SGJV5v3cqwuIgoUyhKpX2iWhw</td><td>Lo
que no me encuentro satisfecha es porque me ofrecieron cambiarme a este plan Entel
y yo me cambie con una condición que se suponía que me iban a dar un
teléfono porque mi teléfono esta malo, ya he llamado 3 veces y me anotan
y todo y no me dan ninguna solución, me llego el chip y no me llego el
teléfono y ya he llamado 3 veces y me hacen esperar 5 días más,
después vuelvo a llamar 5 días mas y vuelvo a llamar y 5 días
más y no me están dando solución, estoy pensando seriamente en
cambiarme porque yo lo que quería no me lo...</td>
</tr><tr>
<td>90962447238</td><td>07/06/2023</td><td>11:58:08</td><td>19563</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>09:51:06</td><td>09:54:32</td><td>019003374ea
606f9</td><td>56962447238</td><td>CC</td><td>70327819-1</td><td>156</
td><td>8978675</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU96G</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56962447238</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>2</td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90934505623</td><td>07/06/2023</td><td>13:34:25</td><td>20658</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>18:10:37</td><td>18:19:00</td><td>019003374ea
6767d</td><td>56934505623</td><td>SS</td><td>74928901-5</td><td>502</
td><td>8985056</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV50K</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56934505623</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=L-
UD51ugD939YmUKkH3aY67TTuNzfqETgUi517dWjUk</td><td>No responde</td>
</tr><tr>
<td>90982587161</td><td>07/06/2023</td><td>16:03:46</td><td>22339</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>22:16:28</td><td>22:23:17</td><td>01920356c83
868fa</td><td>56982587161</td><td>SS</td><td>75021667-6</td><td>408</
td><td>7740928</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009LCE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</td><td>IVR_SS</
td><td>56982587161</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Yx2nLNgpj5hup_96jhL3_m7_GtBI-2TywdhfevdJF3k</td><td>El ejecutivo fue sumamente
amable, se mostró, en verdad tenía manejo del tema cosa que no me
había tocado antes me guio bastante bien por el proceso y lo resolvimos en
cuestión de minutos.</td>
</tr><tr>
<td>90996707318</td><td>07/06/2023</td><td>13:39:39</td><td>20720</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:42:28</td><td>14:50:28</td><td>019003374ea
648c6</td><td>56996707318</td><td>CC</td><td>77079269-K</td><td>480</
td><td>8979670</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUPJN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56996707318</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gvQuAyuxqxmKDAmjuJ5SJjVwc50pla4LO7WVFMuodFQ</td><td>No responde</td>
</tr><tr>
<td>90938793813</td><td>07/06/2023</td><td>13:00:32</td><td>20271</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:33:53</td><td>14:43:11</td><td>01920356c83
81afd</td><td>56938793813</td><td>CC</td><td>42609744-3</td><td>545</
td><td>7738200</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00920M</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56938793813</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>3</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90938749029</td><td>07/06/2023</td><td>14:22:41</td><td>21217</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>13:48:11</td><td>13:54:46</td><td>019003374ea
63ca2</td><td>56938749029</td><td>CC</td><td>9799443-9</td><td>350</
td><td>8984251</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUMIT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56938749029</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xRp1LfRN07CbkVhctJNP5uDQE70heCRsODlkOX8j0YU</td><td>No responde</td>
</tr><tr>
<td>90937462788</td><td>07/06/2023</td><td>12:42:43</td><td>20087</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>20:28:46</td><td>21:01:24</td><td>019003374ea
68eba</td><td>56937462788</td><td>CC</td><td>74915384-9</td><td>1957</
td><td>8982929</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVB03</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Mi_Numero_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56937462788</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ybCZ_3cYkfSqf5JW9Ijjz5SL30HO4sVBhJRCm_FUwMA</td><td>Si salió bien la
consulta era por una línea nada mas, esta todo bien.</td>
</tr><tr>
<td>90936858812</td><td>07/06/2023</td><td>10:02:12</td><td>18289</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>22:31:24</td><td>22:44:51</td><td>019003374ea
69ac8</td><td>56936858812</td><td>SS</td><td>73964168-3</td><td>806</
td><td>8980688</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVE0A</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56936858812</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=u-
Y3rv883boQ3jCuIYCK8-ZzlWIEU7e9eTzLWuySAqg</td><td>La rapidez de la
atención.</td>
</tr><tr>
<td>90997281939</td><td>07/06/2023</td><td>12:35:16</td><td>19995</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>08:18:15</td><td>08:26:43</td><td>01920356c83
7d4b3</td><td>56997281939</td><td>CC</td><td>48765706-9</td><td>508</
td><td>7748782</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008GFP</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>problemas con la
se??al</td><td>3</td><td>IVR_105</td><td>56997281939</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90997165001</td><td>07/06/2023</td><td>11:58:24</td><td>19567</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>12:59:01</td><td>13:18:01</td><td>019003374ea
630b3</td><td>56997165001</td><td>SS</td><td>75167912-2</td><td>1139</
td><td>8972207</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUJJL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56997165001</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7XPIdvxOR5oI1YKGg9c5AZ0DszBOtl2vaf5xGa_GFko</td><td>Me solucionaron el problema y
que si por favor ya no puedo estar leseando todos los meses por el YouTube premium
así que por favor como quedo eliminado quedo sacado y todo lo demás por
favor que no vuelva a salir en la boleta, gracias.</td>
</tr><tr>
<td>90982949448</td><td>07/06/2023</td><td>10:20:30</td><td>18514</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>10:35:28</td><td>10:49:42</td><td>01920356c83
7e719</td><td>56982949448</td><td>CC</td><td>72994349-5</td><td>853</
td><td>7739352</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008L2M</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56982949448</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=xpNoWRWtEiJB-
YJJVZMkknkD1BisKAlJhcSc0C3ReWc</td><td>La señorita tuvo una muy buena
disposición y me resolvieron el problema.</td>
</tr><tr>
<td>90982856568</td><td>07/06/2023</td><td>14:19:39</td><td>21180</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:52:39</td><td>15:58:37</td><td>01920356c83
82b28</td><td>56982856568</td><td>CC</td><td>76292684-9</td><td>307</
td><td>7736459</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00961F</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td> </td><td>2</
td><td>IVR_CC</td><td>56982856568</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XmsGmV5PYYJ7YPYrwJ5iRTRKui_HKFNQqgfAfiRdsD8</td><td>El chico que me atendió
era muy atento me dio respuesta a todas las preguntas que le hice y lo
resolvió super rápido, super rápido muy buena atención.</td>
</tr><tr>
<td>90997778998</td><td>07/06/2023</td><td>12:25:22</td><td>19871</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>21:55:48</td><td>22:14:54</td><td>01920356c83
86744</td><td>56997778998</td><td>CC</td><td>72489120-9</td><td>1146</
td><td>7739025</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009KUP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56997778998</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90940637578</td><td>07/06/2023</td><td>10:08:14</td><td>18367</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>10:14:16</td><td>10:21:33</td><td>019003374ea
60b47</td><td>56940637578</td><td>CC</td><td>70001364-2</td><td>436</
td><td>8983455</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUA8S</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56940637578</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=bl4PnKTSReZKGC-aE9vjd8dqFOI7edWUzX2WqT7hbS4</
td><td>Súper amable la señorita, nada que decir.</td>
</tr><tr>
<td>90983946579</td><td>07/06/2023</td><td>13:44:32</td><td>20780</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:03:47</td><td>15:11:34</td><td>01920356c83
8213a</td><td>56983946579</td><td>SS</td><td>71523154-9</td><td>438</
td><td>7736326</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0093IB</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56983946579</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90965970570</td><td>07/06/2023</td><td>12:36:23</td><td>20010</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>17:08:12</td><td>17:20:47</td><td>01920356c83
83ac1</td><td>56965970570</td><td>CC</td><td>41166602-6</td><td>754</
td><td>7740450</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0099TN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td> </td><td>2</
td><td>IVR_CC</td><td>56965970570</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zuOt2_oK00RHYVNOZ9BQ6tWGsvXyE0CDmSa6qeCSnRk</td><td>Fue muy amable y se demoro
poco.</td>
</tr><tr>
<td>90966117729</td><td>07/06/2023</td><td>10:08:06</td><td>18364</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:01:53</td><td>19:10:20</td><td>01920356c83
8505a</td><td>56966117729</td><td>CC</td><td>41453069-9</td><td>506</
td><td>7746538</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009F9I</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56966117729</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Gg4IrfsQCYe-9sGnAzvZD2GkCY1uYke80-p3SmTWbhA</td><td>Muy
buena la atención gracias, muy buena por el señor que me atendió.
</td>
</tr><tr>
<td>90998209279</td><td>07/06/2023</td><td>10:47:30</td><td>18791</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:51:37</td><td>17:09:18</td><td>019003374ea
6650d</td><td>56998209279</td><td>CC</td><td>77056813-7</td><td>1060</
td><td>8972984</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV0LF</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56998209279</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=KHCkqB-
UiAK_iIIVEOiJI-cbgwwqvOxSnK2lAS42f8U</td><td>La niña un 7 me respondió
super bien todo bien pero todavía no me llega la señal eso es lo que pasa
tengo solamente para llamar y me puedo meter a WhatsApp pero lo demás nada no
me puedo meter, no puedo navegar nada, así que en ese sentido estoy
desconforme pero la atención un 7.</td>
</tr><tr>
<td>90966502178</td><td>07/06/2023</td><td>12:24:46</td><td>19862</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>12:13:51</td><td>12:18:53</td><td>019003374ea
626a2</td><td>56966502178</td><td>CC</td><td>47587220-7</td><td>301</
td><td>8974396</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUH38</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56966502178</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=uXt0MUu75Ohlqt212M1sq1gCE-q4er_Kx3Hjfy9a20I</td><td>La amabilidad y rapidez.</td>
</tr><tr>
<td>90998169227</td><td>07/06/2023</td><td>15:20:45</td><td>21888</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:14:30</td><td>16:21:26</td><td>019003374ea
65cf3</td><td>56998169227</td><td>PP</td><td>74545280-9</td><td>323</
td><td>8970505</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUUKP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56998169227</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90998110201</td><td>07/06/2023</td><td>10:47:59</td><td>18798</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:19:36</td><td>14:26:58</td><td>01920356c83
817ed</td><td>56998110201</td><td>CC</td><td>42609744-3</td><td>441</
td><td>7749714</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009187</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56998110201</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90984186349</td><td>07/06/2023</td><td>10:07:35</td><td>18358</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:31:57</td><td>16:44:08</td><td>01920356c83
8334a</td><td>56984186349</td><td>CC</td><td>75924612-8</td><td>702</
td><td>7750112</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009827</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_CC</td><td>56984186349</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=R_vTgZkQB8HJsEb_WtTMNgRKSyvN32AZGtVUgld0hOI</td><td>No responde</td>
</tr><tr>
<td>90984426656</td><td>07/06/2023</td><td>10:01:08</td><td>18278</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>10:33:23</td><td>10:43:55</td><td>01920356c83
7e698</td><td>56984426656</td><td>CC</td><td>72397462-3</td><td>630</
td><td>7741249</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008KUM</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Solicitud_Via_WhatsApp</td><td> </td><td>2</
td><td>IVR_CC</td><td>56984426656</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=T2ZT8-
gF9I6gdYCTqNPCwa751xlFzmEZYdU8nvHdsdA</td><td>No responde</td>
</tr><tr>
<td>90998577036</td><td>07/06/2023</td><td>12:27:24</td><td>19896</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>08:04:25</td><td>08:23:33</td><td>019003374ea
5fc3d</td><td>56998577036</td><td>SS</td><td>78013865-3</td><td>1147</
td><td>8980883</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BU6GL</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56998577036</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=eBm9xeq-0yMoc4KUkTbIO5aZP2W5HAKbvADz4SymjXk</td><td>Lo único que les puedo
decir que es que la niña me atendió bien ojala que lo que me dijo ella se
cumpla dentro de 5 días, eso, me están cobrando una boleta de algo que me
ofrecieron de un servicio donde no me iban a cobrar en 6 meses así que me
cobraron 32400 y fracción así que esperemos una buena respuesta,
eso.</td>
</tr><tr>
<td>90967094766</td><td>07/06/2023</td><td>11:05:59</td><td>18999</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>17:18:04</td><td>17:52:03</td><td>01920356c83
83cd9</td><td>56967094766</td><td>CC</td><td>46018304-9</td><td>2038</
td><td>7744394</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009AEF</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Solicitud_Via_WhatsApp</td><td>Quiero saber mi boleta de m??
plan por favor</td><td>3</td><td>IVR_105</td><td>56967094766</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=PMOfk777lTP9wKOs4-fbVxfI_xbxDpUxO6YFj4GZRGs</td><td>No responde</td>
</tr><tr>
<td>90967958514</td><td>07/06/2023</td><td>15:05:11</td><td>21698</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>17:22:27</td><td>17:29:45</td><td>019003374ea
66c10</td><td>56967958514</td><td>CC</td><td>75219608-7</td><td>437</
td><td>8970752</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BV2DD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56967958514</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90967774200</td><td>07/06/2023</td><td>13:51:36</td><td>20867</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:32:02</td><td>15:40:38</td><td>01920356c83
82706</td><td>56967774200</td><td>CC</td><td>76296007-9</td><td>515</
td><td>7742116</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00950K</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>podr??amos un
reclamo</td><td>3</td><td>IVR_105</td><td>56967774200</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90985536396</td><td>07/06/2023</td><td>13:10:50</td><td>20401</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>08:27:28</td><td>08:37:30</td><td>01920356c83
7d532</td><td>56985536396</td><td>CC</td><td>74833728-8</td><td>601</
td><td>7748789</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008GJO</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>Buenos d??as se??orita Claudia
estoy llamando yo porque realmente Hace mucho tiempo que yo estoy con la se??al p??
sima en el
tel??fono</td><td>3</td><td>IVR_105</td><td>56985536396</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90985758661</td><td>07/06/2023</td><td>10:07:54</td><td>18360</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:21:54</td><td>16:40:28</td><td>019003374ea
65e96</td><td>56985758661</td><td>CC</td><td>47112819-8</td><td>1087</
td><td>8972882</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUV1R</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56985758661</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=rjdGdZYu7Nzz6KPKBW0gX4GEJiAMnj0JwJJwTj4xA5Q</td><td>La atención fue buena,
no pudo dar la solución final tengo que esperar y...pero la atención fue
buena.</td>
</tr><tr>
<td>90984786456</td><td>07/06/2023</td><td>10:50:03</td><td>18826</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>20:22:51</td><td>20:37:48</td><td>019003374ea
68df4</td><td>56984786456</td><td>CC</td><td>70006050-0</td><td>859</
td><td>8971118</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVAPU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56984786456</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90942803201</td><td>07/06/2023</td><td>11:06:16</td><td>19004</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>18:37:29</td><td>18:49:46</td><td>01920356c83
84c0b</td><td>56942803201</td><td>undefined</td><td>75095168-6</td><td>726</
td><td>7738791</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009E7G</
td><td>undefined</td><td>564190</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>5</td><td>IVR_FONOCOMPRA</
td><td> </td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=A-tJjjFtOrZtSXnmRLL83G3kBZdaTnRv536uCU0eNiY</td><td>Realmente uno consulta, hace
una consulta pensando que le van a solucionar el problema en este caso es porque
hice una compra todavía no llega, tenia que llegar el lunes no ha llegado
así que no me han solucionado mi problema así que tengo que volver a
llamar, me gustaría, estoy muchos años con ustedes con Entel, una empresa
grande y nunca me había pasado esto, realmente estoy muy molesta estoy muy
decepcionada de Entel a lo mejor me voy a cambiar a otra empresa gracias.</td>
</tr><tr>
<td>90944005533</td><td>07/06/2023</td><td>14:26:44</td><td>21266</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>16:25:42</td><td>16:32:47</td><td>01920356c83
831eb</td><td>56944005533</td><td>CC</td><td>72900915-6</td><td>424</
td><td>7750095</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0097N8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56944005533</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Tr0vQobgS_2-Zia55iycu01oJr5b3P34OTUFt8q-c04</td><td>Fue
muy satisfactoria porque la persona que me atendió, atendió muy bien fue
muy amable hablaba claro y me explicó todo lo que necesitaba hacer ahora igual
tengo un tema con eso porque todavía tengo pendiente algunas cosas.</td>
</tr><tr>
<td>90942879883</td><td>07/06/2023</td><td>15:35:10</td><td>22030</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>11:26:31</td><td>11:31:24</td><td>019003374ea
61b34</td><td>56942879883</td><td>CC</td><td>70002183-1</td><td>292</
td><td>8978966</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUE81</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Seguro_Consulta_Prima</td><td> </td><td>2</td><td>IVR_CC</
td><td>56942879883</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_eY6A22T5ZhvJdCfvQzJHCNzVCzmhbRFKHXGXnunYRo</td><td>No responde</td>
</tr><tr>
<td>90944024546</td><td>07/06/2023</td><td>14:20:26</td><td>21190</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:36:48</td><td>19:48:23</td><td>01920356c83
8565e</td><td>56944024546</td><td>SS</td><td>76258516-2</td><td>694</
td><td>7746602</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009GNT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56944024546</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>3</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ikwwYU7xJhA_D-9dlRgXp9JvokJqGxgU6OwvXs8swF8</td><td>No responde</td>
</tr><tr>
<td>90969032928</td><td>07/06/2023</td><td>15:37:59</td><td>22060</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>21:14:06</td><td>21:20:16</td><td>019003374ea
6944a</td><td>56969032928</td><td>CC</td><td>75172722-4</td><td>369</
td><td>8985408</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVCCE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56969032928</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=fPoDsUvaZmbPzrzircWHLnAalFwNq3dglt-kWfx3Xxo</td><td>Fue muy malo.</td>
</tr><tr>
<td>90946845044</td><td>07/06/2023</td><td>13:35:38</td><td>20672</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>13:05:41</td><td>13:20:06</td><td>01920356c83
807ac</td><td>56946845044</td><td>CC</td><td>41513914-4</td><td>864</
td><td>7745609</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008T6P</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56946845044</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90946590038</td><td>07/06/2023</td><td>15:06:25</td><td>21715</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:15:24</td><td>15:27:49</td><td>01920356c83
82399</td><td>56946590038</td><td>SS</td><td>44563814-5</td><td>745</
td><td>7744029</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009459</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56946590038</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QqSDI5U1l4VLmn8sSGa8HcUlSn238p5YXScQmxGkNto</td><td>No responde</td>
</tr><tr>
<td>90988355682</td><td>07/06/2023</td><td>10:20:31</td><td>18517</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>10:35:32</td><td>10:50:14</td><td>01920356c83
7e71f</td><td>56988355682</td><td>SS</td><td>73641563-1</td><td>881</
td><td>7735594</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008L2S</
td><td>Diamante</td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56988355682</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_kLuMGMCw5bFEmgzVugRQzPZYdf2arfITkaui-V68YU</td><td>El ejecutivo fue muy amable y
quedo en solucionar mi problema pero todavía es para hoy.</td>
</tr><tr>
<td>90975269583</td><td>07/06/2023</td><td>10:52:09</td><td>18852</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>11:32:51</td><td>11:45:02</td><td>019003374ea
61cc9</td><td>56975269583</td><td>CC</td><td>71489769-1</td><td>731</
td><td>8978988</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUEKL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56975269583</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90989025421</td><td>07/06/2023</td><td>15:43:02</td><td>22125</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>17:45:32</td><td>17:51:27</td><td>01920356c83
84280</td><td>56989025421</td><td>SS</td><td>41477660-4</td><td>354</
td><td>7742529</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009BRI</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_SS</
td><td>56976257708</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HaBhEZDR2Sr3dGq8BX4DAzyReTBseccFKfI5pdL3umA</td><td>No responde</td>
</tr><tr>
<td>90989740088</td><td>07/06/2023</td><td>12:56:35</td><td>20224</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>12:41:48</td><td>12:43:01</td><td>01920356c83
802b0</td><td>56989740088</td><td>CC</td><td>75704634-2</td><td>72</
td><td>7749400</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008RUV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </td><td>2</
td><td>IVR_CC</td><td>56989740088</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90974060842</td><td>07/06/2023</td><td>11:04:12</td><td>18976</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>22:38:32</td><td>23:09:01</td><td>01920356c83
86a7f</td><td>56974060842</td><td>SS</td><td>47629149-6</td><td>1828</
td><td>7737210</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009LOJ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56974060842</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=rKf4eMrO9DunEsyi9lVGF99HTBNCo_QPo1jWJu8zTcc</
td><td>Bueno solamente puedo decir que me atendieron bien con respeto pero no se
cumplió a cabalidad lo que yo necesitaba.</td>
</tr><tr>
<td>90974131140</td><td>07/06/2023</td><td>12:36:15</td><td>20009</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>11:34:55</td><td>12:05:06</td><td>01920356c83
7f398</td><td>56974131140</td><td>CC</td><td>74814722-5</td><td>1726</
td><td>7739548</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008O6D</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td>no no Yo quiero
problema</td><td>3</td><td>IVR_CC</td><td>56974131140</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=gZi4Hzdjk9v4yAJQiG-o5cOKLI4m2IJ_rKyQD2sEUz4</td><td>No
se me ha resuelto el problema.</td>
</tr><tr>
<td>90974437814</td><td>07/06/2023</td><td>13:00:36</td><td>20273</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>10:42:18</td><td>11:03:50</td><td>019003374ea
61164</td><td>56974437814</td><td>SS</td><td>44563814-5</td><td>1291</
td><td>8974099</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUBPO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_SS</
td><td>56974437814</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vXBKA3EyrZUUQCjv5hYerjwkT5ldtMKdxLp5enLvlu0</td><td>No responde</td>
</tr><tr>
<td>90990727673</td><td>07/06/2023</td><td>12:03:11</td><td>19627</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>11:54:32</td><td>11:58:31</td><td>019003374ea
621f2</td><td>56990727673</td><td>CC</td><td>74541232-7</td><td>158</
td><td>8986177</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUFTT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56990727673</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1GFk5lGonEgMZBWnLEtV0YW6IYqrFSSdjF7eU6-B9xs</td><td>Porque fue muy amable,
gracias.</td>
</tr><tr>
<td>90990172926</td><td>07/06/2023</td><td>15:36:48</td><td>22049</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>09:49:50</td><td>09:52:26</td><td>01920356c83
7de64</td><td>56990172926</td><td>CC</td><td>71746439-7</td><td>100</
td><td>7739223</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008IT3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</
td><td>IVR_CC</td><td>56990172926</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=AutXnnni7afGncTQgOu8ejeqsw-RSak1yoIOcuf5VIs</td><td>No fue solucionado mi
problema porque yo quiero bajar mi plan porque en estos momentos estoy sin trabajo
y estoy enferma y el joven no me dio ninguna facilidad para hacerlo, por eso estoy
desconforme, gracias.</td>
</tr><tr>
<td>90990327806</td><td>07/06/2023</td><td>12:24:06</td><td>19855</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>11:26:37</td><td>11:33:20</td><td>01920356c83
7f1a3</td><td>56990327806</td><td>CC</td><td>75704634-2</td><td>402</
td><td>7749190</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008NMQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56990327806</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mP3khTe03cq_iXB8PLywUzSkp4tAnGIOF5gz4MQIWF4</td><td>Me encuentro muy satisfecha,
la señorita que me atendió demasiado amable ojalá hubiera más
personas como ella porque me soluciono el problema y me ayudo bastante.</td>
</tr><tr>
<td>90975339688</td><td>07/06/2023</td><td>11:48:54</td><td>19479</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>12:53:56</td><td>13:04:45</td><td>019003374ea
62f9c</td><td>56975339688</td><td>SS</td><td>74579430-0</td><td>648</
td><td>8984031</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUJAU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56975339688</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sZSxQLPSozZyLx4VZ3plCEARfdW-IyHiN6CPfpuicYM</td><td>Muy buena la atención de
la persona, un 7 realmente.</td>
</tr><tr>
<td>90976049205</td><td>07/06/2023</td><td>14:22:08</td><td>21208</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>11:50:08</td><td>11:58:30</td><td>01920356c83
7f6e7</td><td>56976049205</td><td>SS</td><td>77079269-K</td><td>500</
td><td>7739589</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008P0R</
td><td>Diamante</td><td>563490</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56976049205</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=oRwjxKhfihPaXDBSZnU7T3TsL1dpg-W9q8BImHhD5XA</td><td>No, no me encuentro
satisfecha con lo que hicieron porque encuentro que es demasiado lo que nosotros
estamos pagando por la boleta, casi 90 mil pesos y no debería de ser porque
solamente debería salirme Netflix los teléfonos y los teléfonos yo
cuando contrate los 4 planes esos eran a 25 mil pesos un plan unido cada uno y
ahora estamos pagando casi 70 en los puros planes así que si ustedes no me
solucionan el problema yo me cambio de compañía, gracias.</td>
</tr><tr>
<td>90975835155</td><td>07/06/2023</td><td>11:23:22</td><td>19189</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>18:39:01</td><td>18:42:11</td><td>01920356c83
84c59</td><td>56975835155</td><td>CC</td><td>41772383-8</td><td>189</
td><td>7746491</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009E9U</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56975835155</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=MNC2GEslR8F5pk_9PUu4QZ4iEEiuq19uKkgG7AQzViQ</td><td>No
responde</td>
</tr><tr>
<td>90976761224</td><td>07/06/2023</td><td>14:27:55</td><td>21282</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>09:26:40</td><td>09:32:01</td><td>01920356c83
7daa8</td><td>56976761224</td><td>CC</td><td>72440347-6</td><td>320</
td><td>7741078</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES008HVB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_enojado</td><td> </td><td>3</
td><td>IVR_CC</td><td>56976761224</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=mTDfGsGsJqj7gmjoc92MXJ47tJFweW-yVZz3lYfUPzI</td><td>No
responde</td>
</tr><tr>
<td>90976768223</td><td>07/06/2023</td><td>11:20:23</td><td>19154</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>19:34:24</td><td>19:42:10</td><td>01920356c83
855ec</td><td>56976768223</td><td>SS</td><td>41199533-K</td><td>465</
td><td>7740756</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009GKF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56976768223</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>5</
td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ClFGA6UPytb6aWZY5JqFYu3l01nw1Qxzb8Nk2UIVfUM</td><td>No quisieron resolver mi plan
porque yo tengo con ustedes 4 líneas tenia con ustedes 4 líneas por eso
me cambie y nunca me lo resolvieron el tema de pagar un poco menos, tengo 4
líneas obviamente no puedo estar pagando una millonada de plata necesitaba un
plan mas barato pero nadie me dio solución así que lamentablemente tuve
que cambiar de compañía muchas gracias.</td>
</tr><tr>
<td>90977045242</td><td>07/06/2023</td><td>10:36:54</td><td>18687</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:39:05</td><td>15:55:42</td><td>019003374ea
65518</td><td>56977045242</td><td>CC</td><td>77665205-9</td><td>996</
td><td>8970391</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUSM6</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_105</td><td>56977045242</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90977063878</td><td>07/06/2023</td><td>11:09:58</td><td>19053</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>14:51:56</td><td>14:59:36</td><td>01920356c83
81edc</td><td>56977063878</td><td>CC</td><td>72895873-1</td><td>459</
td><td>7743964</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0092VE</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56977063878</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vQ73K1ikYcpuKf9bNMpGWIv1h5HTXug-EWqMGV5vFGM</td><td>Me devolvieron un cargo que
no correspondía.</td>
</tr><tr>
<td>90955868564</td><td>07/06/2023</td><td>12:24:32</td><td>19860</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:06:12</td><td>15:07:56</td><td>019003374ea
64df6</td><td>56955868564</td><td>CC</td><td>41477660-4</td><td>103</
td><td>8974981</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BUQT6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_SSTT_Consulta_Estado_OT</td><td> </td><td>2</td><td>IVR_CC</
td><td>56955868564</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DYS5QYlYWST48mphIKE8wliolJz0oUl_BhTe9Fm9pR4</td><td>No responde</td>
</tr><tr>
<td>90976683142</td><td>07/06/2023</td><td>10:20:40</td><td>18518</
td><td>Call Center
Móvil</td><td>06/06/2023</td><td>15:38:04</td><td>15:51:11</td><td>01920356c83
8283c</td><td>56976683142</td><td>SS</td><td>72895873-1</td><td>786</
td><td>7749955</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES0095A7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56976683142</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=M7MePKE0-fSWPBnX-
4kqfUh5G1G7rx79qE7dM8fxreA</td><td>No responde</td>
</tr><tr>
<td>90976610439</td><td>08/06/2023</td><td>14:45:40</td><td>25622</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:13:21</td><td>12:30:42</td><td>019003374ea
6c652</td><td>56976610439</td><td>SS</td><td>70001364-2</td><td>1040</
td><td>9002835</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVOSA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56976610439</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=wf03_HAAkD6TtG1vRH1GuKXOuRYUo90iH4xaQZJWWi4</td><td>La
verdad la atención de la persona super buena nada que decir pero lo que es en
si los problemas que tengo que son con señal, que tengo con equipo más
encima un equipo nuevo que le compre a mi esposa ha sido pésima entonces de
hecho todavía no nos podemos comunicar bien entre nosotros, la llamada se cae,
entonces no hay una continuidad en las llamadas, mala la señal y eso, no
sabemos si es problema de teléfono, del chip al final hemos probado todo y no
se ha solucionado.</td>
</tr><tr>
<td>90954614646</td><td>08/06/2023</td><td>12:03:33</td><td>23769</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>17:31:32</td><td>17:40:45</td><td>019003374ea
706ae</td><td>56954614646</td><td>CC</td><td>74401905-2</td><td>552</
td><td>9017301</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C08V0</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Entel_Hogar_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56954614646</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=ULIF2X-
YNs1XwHWzWW2XDgDkN5u14ieeCrNSO4pBcjc</td><td>No responde</td>
</tr><tr>
<td>90991854031</td><td>08/06/2023</td><td>16:09:23</td><td>26499</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:48:35</td><td>17:04:36</td><td>01920356c83
8c6ed</td><td>56991854031</td><td>CC</td><td>74871643-2</td><td>960</
td><td>7783668</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ACR9</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </td><td>2</
td><td>IVR_CC</td><td>56991854031</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=tVufv_t_aV8NHgEbG7Pdfsh5yyxnNp2a55G_R0axImU</td><td>Mire fue muy buena la
respuesta él me dio soluciones que yo hace como 3 meses que estoy llamando y
ningún ejecutivo me había dado solución así que fue muy muy
buena la atención del joven y espero, pero no le puedo decir si a caso mi
boleta ya esta facturada a ver si mañana paso porque se suponía que hoy
da me facturaba mi boleta así que por eso no puedo decir si mi problema se
soluciono o no ,voy a esperar un día más porque él me dijo que hoy
día pero voy a esperar un día mas a ver que me dice, que me sale sino voy
a tener que volver a llamar volver a ver que esta pasando con mi boleta.</td>
</tr><tr>
<td>90992080073</td><td>08/06/2023</td><td>12:45:51</td><td>24262</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:55:43</td><td>14:08:33</td><td>019003374ea
6dbd5</td><td>56992080073</td><td>CC</td><td>77915602-8</td><td>769</
td><td>9014462</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVU88</td><td>Oro
Plus</td><td>563435</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Me est??n cobrando una cuenta que no
es m??a</td><td>3</td><td>600105</td><td>56931898842</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0fl-VmHnbkzAssF6HwEnCMryQnV1NlsiqlcJgMTnEV4</td><td>Bueno me encuentro bastante
satisfecho ya que al parecer la solicitud ha sido bien acogida ya que me encontraba
pagando o sea no pagando, sino me estaban cobrando una deuda que no era mía,
alguna persona que saco planes con mi nombre y con mi numero de carnet y pudieron
verificar que yo no había firmado ningún documento y supuestamente la
deuda quedo en cero así que estoy bastante conforme con la solicitud a
demás de que la ejecutiva fue bastante clara y muy cortés para atender
muchas gracias.</td>
</tr><tr>
<td>90976000368</td><td>08/06/2023</td><td>11:10:16</td><td>23199</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>09:21:25</td><td>09:32:54</td><td>01920356c83
87473</td><td>56976000368</td><td>CC</td><td>74906865-5</td><td>688</
td><td>7773540</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009O82</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>3</td><td>IVR_105</
td><td>56976000368</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>2</td><td>4</td><td>4</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=ztlMuMmK6UcDR9w2RofHhYqk3w8_CcX_5fvsSfKlJzo</td><td>No
responde</td>
</tr><tr>
<td>90976194337</td><td>08/06/2023</td><td>13:22:03</td><td>24670</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>19:42:53</td><td>19:49:02</td><td>01920356c83
8e359</td><td>56976194337</td><td>CC</td><td>75090876-4</td><td>368</
td><td>7787671</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AJUF</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_V_H_Triple_Pack_Consulta</td><td>plan durmiera cuenta
T</td><td>3</td><td>IVR_105</td><td>56976194337</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=TnaBliIqMeTyVnNjTKI7JsDClcJGlny141qwUMEOKug</td><td>Muy satisfecha la
atención, fantástica, muchas gracias.</td>
</tr><tr>
<td>90976451129</td><td>08/06/2023</td><td>13:19:51</td><td>24643</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>09:54:10</td><td>10:13:42</td><td>019003374ea
6aa58</td><td>56976451129</td><td>CC</td><td>74906865-5</td><td>1172</
td><td>9007029</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVHSL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Telefonia_Fija_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56976451129</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90991568610</td><td>08/06/2023</td><td>15:53:05</td><td>26339</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>18:26:23</td><td>19:02:12</td><td>01920356c83
8d7ca</td><td>56991568610</td><td>CC</td><td>71555346-5</td><td>2148</
td><td>7785719</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AH22</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56991568610</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Dzgkq3MbUxtcjWFiF4RPo3sfDhfVz5EyuphFlLR1hH8</td><td>No responde</td>
</tr><tr>
<td>90990425271</td><td>08/06/2023</td><td>12:56:34</td><td>24360</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>19:45:38</td><td>19:56:23</td><td>01920356c83
8e3b9</td><td>56990425271</td><td>CC</td><td>74735576-2</td><td>644</
td><td>7775055</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AK1F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56990425271</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5FfmzBYgNJechnFNlUINvqXCAsGxxDmWSs7wwUZA7Q4</td><td>No responde</td>
</tr><tr>
<td>90975784490</td><td>08/06/2023</td><td>14:14:03</td><td>25238</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>11:08:12</td><td>11:39:04</td><td>01920356c83
885d2</td><td>56975784490</td><td>CC</td><td>73005271-5</td><td>1851</
td><td>7786373</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009SJ0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_Seguro_Consulta_Cobertura</td><td> </
td><td>2</td><td>IVR_CC</td><td>56975784490</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90990967737</td><td>08/06/2023</td><td>15:34:54</td><td>26153</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:12:17</td><td>13:38:03</td><td>019003374ea
6d2a1</td><td>56990967737</td><td>CC</td><td>74704605-0</td><td>1527</
td><td>9016533</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVRUN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td> </td><td>2</
td><td>IVR_CC</td><td>56990967737</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>2</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QuMWqSmMFo6xE5fmk1wC9_7bhxS3FXjeefX4_JMTLJ0</td><td>La señita de call center
no me acuerdo de su nombre fue la única que tuvo disposición de escuchar
mi problema sucedido para poder hacer la devolución de un accesorio que compre
en Entel ya que mi papá es el titular pero yo solamente puse mi numero
telefónico que al final él es el titular pero yo ocupo este teléfono
yo ocupo la cuenta mi Entel, ella me pudo escuchar el problema ya que mi papá
no pago, yo pague con la tarjeta de mi polola esa compra de accesorio, fui a dos
sucursales en la que me dijeron tajantemente no solamente el titular el titular, el
titular y ella muchas gracias la del call center que me pudo escuchar y me busco
soluciones para mi problema el cual...</td>
</tr><tr>
<td>90975811023</td><td>08/06/2023</td><td>16:08:12</td><td>26485</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>11:31:45</td><td>11:39:53</td><td>01920356c83
88a68</td><td>56975811023</td><td>SS</td><td>75181270-1</td><td>487</
td><td>7782801</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009TNL</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56975811023</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=1K9D1SUnVN4WX1sJZgNWFnOOaJK0T33PKbceux3EUlY</td><td>Muy mal la
atención.</td>
</tr><tr>
<td>90953945655</td><td>08/06/2023</td><td>14:57:27</td><td>25728</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>15:40:25</td><td>15:49:30</td><td>019003374ea
6f09a</td><td>56953945655</td><td>CC</td><td>61862749-7</td><td>545</
td><td>9005805</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C03EC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</td><td>IVR_CC</
td><td>56953945655</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>2</td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90974541221</td><td>08/06/2023</td><td>13:44:13</td><td>24909</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>19:19:16</td><td>19:34:40</td><td>01920356c83
8e01e</td><td>56974541221</td><td>SS</td><td>73696749-9</td><td>923</
td><td>7782147</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AJ4L</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</td><td>IVR_SS</
td><td>56974541221</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=NHdS6hx9wrqZMfCk-
1j6_RPTTq-mhoVwJb2vyFsTzM0</td><td>Bueno era un problema que tenia mi hermana pero
se lo solucionaron, le devolvieron la línea que se la habían cortado pero
si tuvo que pagar ella el valor de la boleta siendo que ella igual tenia un saldo a
favor así que la niña hizo la nota de crédito y todo ahora vamos a
ver si se gestiona rápido.</td>
</tr><tr>
<td>90975138738</td><td>08/06/2023</td><td>16:10:07</td><td>26508</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>18:23:49</td><td>18:36:42</td><td>019003374ea
71095</td><td>56975138738</td><td>SS</td><td>8151460-7</td><td>772</
td><td>9019783</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0BE6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56975138738</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DWZcxOfCaaic7qXn16orbF3mc4ll1IwzXLpvlIGzlsk</td><td>Muy didáctica la
introducción de la ejecutiva se merece un ascenso.</td>
</tr><tr>
<td>90974791790</td><td>08/06/2023</td><td>10:34:23</td><td>22796</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:22:08</td><td>16:28:42</td><td>01920356c83
8c1f8</td><td>56974791790</td><td>CC</td><td>4925768-6</td><td>393</
td><td>7778227</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ABJL</td><td>Oro</
td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56974791790</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QPwwkYtslI2pI7cQLk-V-03RRZ5FIxZ82uE_MKqClWA</td><td>Me bajaron el plan, muchas
gracias.</td>
</tr><tr>
<td>90989802677</td><td>08/06/2023</td><td>10:09:45</td><td>22521</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:34:19</td><td>16:36:22</td><td>01920356c83
8c452</td><td>56989802677</td><td>SS</td><td>73382626-6</td><td>86</
td><td>7785466</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AC6E</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>3</td><td>IVR_SS</
td><td>56989802677</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=AitpKB_ff4nJ8nWWnThStvTHfPkML3firyc5CsyP1zg</td><td>La verdad es que me quedaron
de llamar para dar una solución, todavía yo estoy esperando el
llamado.</td>
</tr><tr>
<td>90989513560</td><td>08/06/2023</td><td>13:44:11</td><td>24908</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>11:38:52</td><td>12:04:30</td><td>01920356c83
88bca</td><td>56989513560</td><td>SS</td><td>77226772-K</td><td>1537</
td><td>7773858</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009U2N</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56989513560</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZDpDUkLslzlmSXGealT70LMBP08at-0U9csES-tZcmA</td><td>No responde</td>
</tr><tr>
<td>90952083875</td><td>08/06/2023</td><td>10:48:41</td><td>22948</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>17:55:56</td><td>18:04:05</td><td>01920356c83
8d2be</td><td>56952083875</td><td>CC</td><td>71020542-6</td><td>488</
td><td>7787478</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AFPN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56952083875</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DwsLGXnA6LUoC2juO47LUUOzkP4548pKyI4yg7_eOIw</td><td>No responde</td>
</tr><tr>
<td>90988366127</td><td>08/06/2023</td><td>15:55:31</td><td>26367</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>10:14:52</td><td>10:24:06</td><td>019003374ea
6adc9</td><td>56988366127</td><td>CC</td><td>70408952-K</td><td>552</
td><td>9013744</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVIO6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56988366127</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90949321884</td><td>08/06/2023</td><td>13:35:15</td><td>24797</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>10:18:09</td><td>10:44:38</td><td>01920356c83
87cc6</td><td>56949321884</td><td>CC</td><td>75167912-2</td><td>1589</
td><td>7773651</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009QAK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56949321884</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>2</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90988280694</td><td>08/06/2023</td><td>15:33:47</td><td>26139</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:55:28</td><td>13:01:48</td><td>01920356c83
89af2</td><td>56988280694</td><td>SS</td><td>75429328-4</td><td>377</
td><td>7774095</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A1RT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56988280694</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90973035818</td><td>08/06/2023</td><td>10:28:01</td><td>22751</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>09:18:06</td><td>09:21:57</td><td>019003374ea
6a4e4</td><td>56973035818</td><td>SS</td><td>72794165-7</td><td>230</
td><td>9011436</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVGH1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56973035818</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=0ChUrImHIF3-PyZNrRwF8qnp8I4-cqBV2j3mY2Ecp_8</td><td>La
niña tuvo buena disposición para atender mi solicitud y fue fácil
para ella, no siendo fácil para otras personas cuando he llamado.</td>
</tr><tr>
<td>90973064507</td><td>08/06/2023</td><td>12:18:06</td><td>23956</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:59:39</td><td>17:11:12</td><td>01920356c83
8c8d6</td><td>56973064507</td><td>CC</td><td>72729792-8</td><td>692</
td><td>7781852</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ADAI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56973064507</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ptgaIFA_sT_A1FKOkuR6AXXPj00gM0t0S6jUDHgGoNQ</td><td>Muy buena atención de la
ejecutiva, resolvió rápido el caso.</td>
</tr><tr>
<td>90946505696</td><td>08/06/2023</td><td>12:27:30</td><td>24033</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>10:24:19</td><td>10:31:53</td><td>01920356c83
87dde</td><td>56946505696</td><td>CC</td><td>73641563-1</td><td>453</
td><td>7777272</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009QJC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56946505696</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zsLEaFsJXGZRZ_Hcm4Z86N_eMe9opaCzvHuaIzrad4A</td><td>No responde</td>
</tr><tr>
<td>90948163374</td><td>08/06/2023</td><td>13:43:48</td><td>24903</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>15:29:24</td><td>15:31:41</td><td>01920356c83
8b82c</td><td>56948163374</td><td>SS</td><td>75230965-5</td><td>137</
td><td>7779870</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A95D</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_SS</td><td>56948163374</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>1</
td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=brFMlgqZ9Vg_xbBrmM5lh08l4re5baSdlI9mvJpNCBI</td><td>No puedo hablar bien porque
no estoy conforme muchas gracias.</td>
</tr><tr>
<td>90999889011</td><td>08/06/2023</td><td>10:33:03</td><td>22774</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>10:00:08</td><td>10:06:14</td><td>019003374ea
6ab56</td><td>56999889011</td><td>SS</td><td>76619875-9</td><td>347</
td><td>9002386</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVI4J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56999889011</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=JG3XbF4Ro1YjES11wh3Ibc1BlZQH7b6SvE6iCTJghYg</td><td>Mal, no hay solución po,
hay que esperar, postergación no hay una aclaración al respecto del por
que los valores, el contrato grabado es bastante poco claro por cuanto lo tienen
grabado ustedes, yo lo solicito pero debiese haber el mismo contrato quizás
transferido a papel y mandármelo por correo mandárselo a los clientes el
plan era por una cantidad de dinero y van a cobrar otra, lo que el ejecutivo
señalo no es efectivo no hay claridad si para revertir una
portabilidad...</td>
</tr><tr>
<td>90946305023</td><td>08/06/2023</td><td>10:28:26</td><td>22757</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:53:03</td><td>13:12:07</td><td>019003374ea
6ced8</td><td>56946305023</td><td>SS</td><td>72794165-7</td><td>1134</
td><td>9002973</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVR0F</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56946305023</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=iYFzchkNlYU1WTjT0fr3MG22VJRAGeV-GxbnHbBPWaA</td><td>Muy
buena muy buena, gracias.</td>
</tr><tr>
<td>90999379066</td><td>08/06/2023</td><td>12:56:48</td><td>24361</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:49:41</td><td>16:58:18</td><td>01920356c83
8c721</td><td>56999379066</td><td>CC</td><td>74870564-3</td><td>517</
td><td>7783671</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ACST</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</
td><td>IVR_CC</td><td>56999379066</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90969161511</td><td>08/06/2023</td><td>12:00:09</td><td>23727</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:07:22</td><td>16:14:15</td><td>01920356c83
8bf3e</td><td>56969161511</td><td>CC</td><td>74053491-2</td><td>374</
td><td>7781710</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AATR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td> </td><td>2</td><td>IVR_CC</
td><td>56969161511</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=ktKTZu8y66Y-c-
eUwDpdJA37AAAN_f60nL0r66HAnFo</td><td>No responde</td>
</tr><tr>
<td>90971064807</td><td>08/06/2023</td><td>10:34:04</td><td>22790</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:26:13</td><td>13:37:53</td><td>019003374ea
6d56f</td><td>56971064807</td><td>CC</td><td>72349270-K</td><td>699</
td><td>9009930</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVSL5</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>3</
td><td>IVR_CC</td><td>56971064807</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2V9HIZYsIw8l0nbSUaoGvkYfk-n_mE1sPomcbYTGOdg</td><td>No responde</td>
</tr><tr>
<td>90942647906</td><td>08/06/2023</td><td>11:27:29</td><td>23382</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>15:31:27</td><td>15:40:20</td><td>01920356c83
8b89a</td><td>56942647906</td><td>CC</td><td>74886436-9</td><td>532</
td><td>7785307</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A98R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Seguro_Asistencia_Urgencia_Dental</td><td> </td><td>3</
td><td>IVR_CC</td><td>56942647906</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90942682784</td><td>08/06/2023</td><td>15:35:10</td><td>26155</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>19:44:53</td><td>19:53:00</td><td>019003374ea
71df8</td><td>56942682784</td><td>CC</td><td>77446762-9</td><td>486</
td><td>9019956</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0EP3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56942682784</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>1</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90999194731</td><td>08/06/2023</td><td>11:52:18</td><td>23666</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>14:44:49</td><td>14:56:08</td><td>01920356c83
8afdd</td><td>56999194731</td><td>CC</td><td>41515759-2</td><td>678</
td><td>7781511</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A733</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56999194731</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6mD4A_5UQMcrwkzBCCPyvxkYTSvSpBWFMiIs0riXXT8</td><td>No responde</td>
</tr><tr>
<td>90999292118</td><td>08/06/2023</td><td>15:36:37</td><td>26173</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>11:55:20</td><td>12:02:56</td><td>01920356c83
88eea</td><td>56999292118</td><td>CC</td><td>74704605-0</td><td>456</
td><td>7773903</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009URN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56999292118</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90985013636</td><td>08/06/2023</td><td>11:59:24</td><td>23715</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:07:32</td><td>12:18:50</td><td>019003374ea
6c4f7</td><td>56985013636</td><td>CC</td><td>45644053-3</td><td>677</
td><td>9009662</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVOHF</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56985013636</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=IJ4JRe-h9LS-Eu0jcEPDZ8SC8gjWmy4Nl1ZVHer8eDY</td><td>No responde</td>
</tr><tr>
<td>90984789016</td><td>08/06/2023</td><td>14:45:37</td><td>25621</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>20:15:55</td><td>20:25:00</td><td>01920356c83
8e777</td><td>56984789016</td><td>CC</td><td>72080082-9</td><td>545</
td><td>7776875</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AKVC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56984789016</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=wXwXCkE7LwGDsL-p-GyR5VBIqjZXnZIVoNn03tElEA8</td><td>No
responde</td>
</tr><tr>
<td>90967972393</td><td>08/06/2023</td><td>11:01:20</td><td>23079</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>17:25:07</td><td>17:37:50</td><td>019003374ea
70572</td><td>56967972393</td><td>CC</td><td>47622823-9</td><td>758</
td><td>9008446</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C08L4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56967972393</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_tSAzIP50CF2Y2QmbRNGvoP0GZj_IhyQqiYuxzmy0n0</td><td>Lo que pasa es que me
están bajando los gigas, no me llega bien la señal bueno donde este no me
llega bien la señal y otra cosa que me están cobrando demás.</td>
</tr><tr>
<td>90967768070</td><td>08/06/2023</td><td>14:06:05</td><td>25177</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>20:27:33</td><td>20:50:35</td><td>01920356c83
8e8d7</td><td>56967768070</td><td>CC</td><td>77905796-8</td><td>1381</
td><td>7776889</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ALAA</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Pago</td><td> </td><td>3</
td><td>IVR_CC</td><td>56967768070</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998932279</td><td>08/06/2023</td><td>15:04:14</td><td>25813</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>18:45:42</td><td>19:11:25</td><td>019003374ea
7147c</td><td>56998932279</td><td>CC</td><td>74888389-4</td><td>1476</
td><td>9019836</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0CDD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56998932279</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90967279306</td><td>08/06/2023</td><td>12:00:33</td><td>23730</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>18:54:38</td><td>19:03:25</td><td>019003374ea
71600</td><td>56967279306</td><td>SS</td><td>74053491-2</td><td>526</
td><td>9006360</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0CPH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56967279306</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OoottnKpGP9DdWPHxlHKf9ALk3YkdXJbag1r-wHHjLU</td><td>No responde</td>
</tr><tr>
<td>90967281859</td><td>08/06/2023</td><td>12:18:38</td><td>23959</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:22:38</td><td>12:37:29</td><td>01920356c83
8947a</td><td>56967281859</td><td>CC</td><td>75432810-K</td><td>890</
td><td>7784779</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A087</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56967281859</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>2</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=peClpt4c-JiJSjW9QknjAiSVO5ANPkdCroo66wjUhoY</td><td>Le pedí una rebaja y me
dijo que no podía hacerla y que iban a llamar en 24 horas, sino me cambio de
compañía, era eso.</td>
</tr><tr>
<td>90942136579</td><td>08/06/2023</td><td>10:48:59</td><td>22953</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>15:54:00</td><td>15:57:44</td><td>019003374ea
6f345</td><td>56942136579</td><td>SS</td><td>75908187-0</td><td>223</
td><td>9005850</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C043N</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56942136579</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998721895</td><td>08/06/2023</td><td>15:54:35</td><td>26357</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>20:25:34</td><td>20:47:05</td><td>01920356c83
8e898</td><td>56998721895</td><td>SS</td><td>77435394-1</td><td>1290</
td><td>7775104</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AL8B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Mi_Numero_Consulta</td><td> </td><td>3</td><td>IVR_SS</
td><td>56998721895</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=9iPfkU8-
ESx8DtD3mmIyAQtu5DTkENOF4hCyvNTVUJU</td><td>No responde</td>
</tr><tr>
<td>90998825760</td><td>08/06/2023</td><td>11:16:13</td><td>23238</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>14:40:26</td><td>14:43:42</td><td>019003374ea
6e4b3</td><td>56998825760</td><td>CC</td><td>46677917-2</td><td>195</
td><td>9012370</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C00F6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56998825760</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7sPO9RIwMtBeaqBl0f-aXW_iiE0XBzMb7q5s3Wk9MD4</td><td>No responde</td>
</tr><tr>
<td>90942143052</td><td>08/06/2023</td><td>10:50:51</td><td>22976</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>17:49:44</td><td>18:19:59</td><td>01920356c83
8d1a3</td><td>56942143052</td><td>SS</td><td>70377484-9</td><td>1646</
td><td>7780213</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AFGS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56942143052</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=kPwjilCZcnQ7gh9Ned1dKNA6wV-PGxu4rVsHfEHsQfY</td><td>No responde</td>
</tr><tr>
<td>90984193810</td><td>08/06/2023</td><td>14:05:44</td><td>25172</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:43:47</td><td>13:49:12</td><td>01920356c83
8a4ab</td><td>56984193810</td><td>CC</td><td>73323730-9</td><td>324</
td><td>7779566</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A49J</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56984193810</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>5</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90998187735</td><td>08/06/2023</td><td>11:20:42</td><td>23297</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:48:46</td><td>12:54:26</td><td>01920356c83
899a1</td><td>56998187735</td><td>SS</td><td>72397462-3</td><td>339</
td><td>7775831</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A1HD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</td><td>IVR_SS</
td><td>56998187735</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=Im-
z16l5LoiBOs_7phmBz30YWMi7YuPjjZW9YKsohzU</td><td>No responde</td>
</tr><tr>
<td>90984047797</td><td>08/06/2023</td><td>11:59:58</td><td>23723</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:11:25</td><td>13:16:58</td><td>01920356c83
89dfd</td><td>56984047797</td><td>CC</td><td>47058922-1</td><td>332</
td><td>7775895</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A2K8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56984047797</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=YMOGjtL_lCABqUOqbgufIWyZCjlSl79_4KglMHkXJrg</
td><td>Quería cambiar el plan, el plan de 10990 por un plan mayor pero no se
pudo.</td>
</tr><tr>
<td>90984102862</td><td>08/06/2023</td><td>12:51:04</td><td>24327</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>15:11:12</td><td>15:16:42</td><td>01920356c83
8b4dd</td><td>56984102862</td><td>CC</td><td>74971842-0</td><td>329</
td><td>7778049</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A8AU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td> </
td><td>3</td><td>IVR_CC</td><td>56984102862</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90966596866</td><td>08/06/2023</td><td>10:02:19</td><td>22430</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>11:40:14</td><td>11:49:02</td><td>019003374ea
6bedc</td><td>56966596866</td><td>SS</td><td>71489917-1</td><td>517</
td><td>9016237</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVN0L</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56966596866</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_1wSdzbCA6eLDonL5A2e-fFzSMiCs9IvMp56EKnOImA</td><td>No responde</td>
</tr><tr>
<td>90941837854</td><td>08/06/2023</td><td>12:23:41</td><td>23987</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:21:18</td><td>16:28:53</td><td>01920356c83
8c1d3</td><td>56941837854</td><td>CC</td><td>44563814-5</td><td>454</
td><td>7785429</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ABIG</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56979364006</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90940940134</td><td>08/06/2023</td><td>10:36:31</td><td>22823</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:33:04</td><td>13:56:39</td><td>01920356c83
8a286</td><td>56940940134</td><td>SS</td><td>74208664-K</td><td>1414</
td><td>7777782</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A3OE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56940940134</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>1</
td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90941069534</td><td>08/06/2023</td><td>15:25:53</td><td>26079</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>08:34:36</td><td>08:37:39</td><td>019003374ea
6a159</td><td>56941069534</td><td>CC</td><td>48500276-6</td><td>183</
td><td>9004583</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVFKN</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td> </
td><td>3</td><td>IVR_CC</td><td>56941069534</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>2</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90965166465</td><td>08/06/2023</td><td>15:25:14</td><td>26070</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>17:07:12</td><td>17:29:14</td><td>019003374ea
70211</td><td>56965166465</td><td>CC</td><td>74991822-5</td><td>1322</
td><td>9003783</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C07Q3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56965166465</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90940135613</td><td>08/06/2023</td><td>14:05:20</td><td>25169</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>18:45:30</td><td>18:59:31</td><td>019003374ea
7146e</td><td>56940135613</td><td>SS</td><td>74991822-5</td><td>840</
td><td>9015331</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0CCV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56940135613</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=vzFI4T7lNf33i48lU9kO154mw5GU0EkSmBnWk7qL1sc</td><td>No
responde</td>
</tr><tr>
<td>90982843951</td><td>08/06/2023</td><td>13:26:09</td><td>24724</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>23:13:44</td><td>23:33:48</td><td>01920356c83
8f683</td><td>56982843951</td><td>CC</td><td>72317299-3</td><td>1202</
td><td>7786008</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AONJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56982843951</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=SvMvvDZpgX09Q39deyBqCtaz2KFoGDSqGCXJVw-qX9o</td><td>No
responde</td>
</tr><tr>
<td>90983126875</td><td>08/06/2023</td><td>13:34:40</td><td>24792</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>18:54:42</td><td>19:01:53</td><td>019003374ea
71603</td><td>56983126875</td><td>CC</td><td>76177341-0</td><td>431</
td><td>9006361</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0CPK</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56989088907</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90997159225</td><td>08/06/2023</td><td>12:03:46</td><td>23771</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>11:31:00</td><td>11:39:31</td><td>01920356c83
88a44</td><td>56997159225</td><td>SS</td><td>76861797-K</td><td>510</
td><td>7773840</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009TMH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Numero_Solicitud_Privado</td><td> </td><td>3</
td><td>IVR_SS</td><td>56997159225</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=v1Dhlxsee1r4kIL88nbvyb6vpau5vUyly_5kndjU16I</td><td>No responde</td>
</tr><tr>
<td>90997460254</td><td>08/06/2023</td><td>10:34:00</td><td>22788</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>14:11:22</td><td>14:22:50</td><td>019003374ea
6deff</td><td>56997460254</td><td>CC</td><td>47058922-1</td><td>687</
td><td>9007831</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVV1I</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56997460254</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90965143774</td><td>08/06/2023</td><td>13:39:53</td><td>24855</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>17:15:43</td><td>17:20:00</td><td>01920356c83
8cba0</td><td>56965143774</td><td>CC</td><td>41772383-8</td><td>256</
td><td>7776531</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AE0R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56965143774</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=IoFFKKtsHQgM90iG5Zj0N8oxEWIYLYXK_q_Hi4Zm3hI</td><td>No
responde</td>
</tr><tr>
<td>90964558865</td><td>08/06/2023</td><td>10:28:47</td><td>22760</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:16:57</td><td>12:33:02</td><td>019003374ea
6c727</td><td>56964558865</td><td>SS</td><td>72846082-2</td><td>964</
td><td>9005146</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVP2V</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </td><td>3</
td><td>IVR_SS</td><td>56964558865</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90937219443</td><td>08/06/2023</td><td>12:46:18</td><td>24267</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>21:23:40</td><td>21:30:49</td><td>01920356c83
8ef58</td><td>56937219443</td><td>CC</td><td>72661864-K</td><td>428</
td><td>7782300</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AMUB</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </td><td>ya Mi
nombre es Jos?? Luis Gonz??lez
Olmedo</td><td>3</td><td>IVR_105</td><td>56937219443</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=r1gzRCOyPx6Nn431mJ6g_pJTBpTgSp6Glf9Q8v2Ppx0</td><td>Todavía no resuelvo el
problema, estoy sin internet, fui ayer porque había un problema con el plan se
suponía, fui a pagar el plan y salía otra plata entonces me dijeron que
estaba cortado porque debía tanto y no era, yo tenia un plan de adulto mayor,
me resolvieron el plan pague el adulto mayor pero todavía no tengo internet,
me han llamado como 2 veces y todavía no me resuelven me dicen espere 2 horas
y acá estoy sin internet.</td>
</tr><tr>
<td>90996861202</td><td>08/06/2023</td><td>11:49:24</td><td>23624</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>11:46:52</td><td>11:52:24</td><td>019003374ea
6c056</td><td>56996861202</td><td>CC</td><td>76296007-9</td><td>331</
td><td>9002736</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVNCF</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56996861202</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90938768235</td><td>08/06/2023</td><td>14:00:39</td><td>25110</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>00:07:43</td><td>00:18:46</td><td>019003374ea
69e9d</td><td>56938768235</td><td>PP</td><td>43517905-3</td><td>652</
td><td>9015759</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVEUT</td><td> </
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_N</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>Reclamo_Solicitud</
td><td>reclamos</td><td>3</td><td>IVR_105</td><td>56938768235</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=PQIsx2ih-uI_NsZQUtWWkbVTtfPMBY4Q5e4QMNCulEw</td><td>El joven que me atendió
fue super mal genio para atenderme como que no me escuchaba estaba apurado
atendiendo y de hecho no me devolvieron un saldo de una bolsa que no pude ocupar, y
él tampoco hizo mayor gestión como que me trato bastante mal como si yo
fuera tontita así que pésimo el servicio en particular de esa
persona.</td>
</tr><tr>
<td>90996651342</td><td>08/06/2023</td><td>16:03:10</td><td>26460</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>08:59:21</td><td>09:15:45</td><td>01920356c83
871e9</td><td>56996651342</td><td>SS</td><td>75670746-9</td><td>983</
td><td>7777088</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009NJO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td> </td><td>2</td><td>IVR_SS</
td><td>56996651342</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90996346275</td><td>08/06/2023</td><td>14:15:12</td><td>25251</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>14:45:20</td><td>14:52:09</td><td>019003374ea
6e5c6</td><td>56996346275</td><td>CC</td><td>75429328-4</td><td>387</
td><td>9012389</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C00NP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56996346275</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vo52wPqDjJzjkD-v7uJ8xiglJBvxL-0p1s43byZfB9Y</td><td>Realmente fue muy atenta la
chica.</td>
</tr><tr>
<td>90982109431</td><td>08/06/2023</td><td>15:53:29</td><td>26344</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:56:36</td><td>17:17:28</td><td>019003374ea
6ffe9</td><td>56982109431</td><td>CC</td><td>75167912-2</td><td>1251</
td><td>9012762</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C078R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56982109431</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-
ahYgwlDP9jOOgeWwKR6Xn3ACiQc47FFR8uzJ4ZqWMQ</td><td>No responde</td>
</tr><tr>
<td>90934473349</td><td>08/06/2023</td><td>12:00:17</td><td>23728</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>19:55:47</td><td>20:04:08</td><td>01920356c83
8e4fd</td><td>56934473349</td><td>SS</td><td>8151460-7</td><td>465</
td><td>7775065</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AKBJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56934473349</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90963608010</td><td>08/06/2023</td><td>10:56:40</td><td>23054</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>20:40:08</td><td>20:50:29</td><td>01920356c83
8ea86</td><td>56963608010</td><td>SS</td><td>74928901-5</td><td>620</
td><td>7784105</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ALNP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56963608010</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90934358313</td><td>08/06/2023</td><td>14:56:36</td><td>25719</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>09:58:40</td><td>10:18:13</td><td>019003374ea
6ab1c</td><td>56934358313</td><td>CC</td><td>70860195-0</td><td>1122</
td><td>9009307</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVI2P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56934358313</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=mD45n-
NVqg78pJZk_wzR-GbJi8aCbJxANMzYkZ75SVM</td><td>Buena buena buena, satisfecho.</td>
</tr><tr>
<td>90995696070</td><td>08/06/2023</td><td>14:00:26</td><td>25106</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>08:18:06</td><td>08:31:05</td><td>019003374ea
6a098</td><td>56995696070</td><td>CC</td><td>44876386-2</td><td>778</
td><td>9006864</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVFEM</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>tengo problemas con mi
factura</td><td>3</td><td>IVR_105</td><td>56995696070</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bQW0MYdKbKO1huPsbfxjKhAfQDInKnAC9WYc1bFjep4</td><td>Solucionaron inmediatamente
mi problema.</td>
</tr><tr>
<td>90995706960</td><td>08/06/2023</td><td>14:46:46</td><td>25637</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>15:31:09</td><td>15:42:21</td><td>019003374ea
6eeb9</td><td>56995706960</td><td>CC</td><td>75515845-3</td><td>671</
td><td>9005772</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C02VB</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56995706960</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90981941457</td><td>08/06/2023</td><td>10:02:57</td><td>22439</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>17:13:06</td><td>17:52:20</td><td>019003374ea
70341</td><td>56981941457</td><td>SS</td><td>45972122-3</td><td>2353</
td><td>9019601</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C083J</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56981941457</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=u8vsIzudtUy-v0Jn3On7xszWIvssGTXvZAaYDnjCkYU</td><td>Quede super satisfecha con la
señorita que me atendió muchas gracias.</td>
</tr><tr>
<td>90962027670</td><td>08/06/2023</td><td>14:00:56</td><td>25114</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>11:28:59</td><td>11:38:20</td><td>019003374ea
6bc94</td><td>56962027670</td><td>CC</td><td>74574595-4</td><td>560</
td><td>9007312</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVMED</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>ST_Saludos</td><td>the
Crown</td><td>3</td><td>IVR_105</td><td>56962027670</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=VUSW0qDuQuQa8xn7TanDmV2L87UTTCMt1Mr3-nn3ci8</td><td>No responde</td>
</tr><tr>
<td>90961708279</td><td>08/06/2023</td><td>14:45:53</td><td>25624</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>10:56:21</td><td>11:20:04</td><td>019003374ea
6b615</td><td>56961708279</td><td>CC</td><td>74232140-1</td><td>1422</
td><td>9007202</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVKQG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56961708279</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=CcDMYzOrcm8SEbM3uCRCj0RdfNHc2H9oe4PVpPftCDo</td><td>No
responde</td>
</tr><tr>
<td>90962088911</td><td>08/06/2023</td><td>14:16:22</td><td>25264</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:50:50</td><td>17:04:13</td><td>019003374ea
6fecb</td><td>56962088911</td><td>CC</td><td>4925768-6</td><td>785</
td><td>9012746</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C06VT</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Entel_Consulta_Definicion</td><td>reiteradas
entel</td><td>3</td><td>IVR_CC</td><td>56962088911</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=vy3vLtQ7n3wGD_SGHJmPV8D0hKKFANQVGqe53A6F0Gs</
td><td>Bueno poca información poca, no siento que me haya solucionado el
problema, bueno ojala no se si tengo problemas porque no quiero poner demanda de
acoso y todo el tema si me pueden contactar por correo por favor por correo no hay
problema pero llamado no estoy recibiendo agradecido por entender y... </td>
</tr><tr>
<td>90933790407</td><td>08/06/2023</td><td>14:41:32</td><td>25571</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:42:13</td><td>13:54:34</td><td>019003374ea
6d8de</td><td>56933790407</td><td>SS</td><td>72510467-7</td><td>729</
td><td>9009969</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVTGH</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>cobros
excesivos</td><td>3</td><td>IVR_105</td><td>56933790407</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RJT6Wk_l20Ol-5-Y6vqgcfkiimKHfM4oPsNIezj0Z-I</td><td>No responde</td>
</tr><tr>
<td>90995030362</td><td>08/06/2023</td><td>10:55:29</td><td>23039</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>15:41:49</td><td>15:57:08</td><td>019003374ea
6f0dd</td><td>56995030362</td><td>CC</td><td>76299890-4</td><td>918</
td><td>9010338</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C03GF</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_CC</
td><td>56995030362</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90979835945</td><td>08/06/2023</td><td>15:56:25</td><td>26377</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:07:04</td><td>12:24:49</td><td>01920356c83
8913b</td><td>56979835945</td><td>SS</td><td>77056813-7</td><td>1064</
td><td>7775707</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009VE8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</
td><td>IVR_SS</td><td>56979835945</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Mi49QO59rhfwwPgPrBuPdcT_FF-cjG4mGRKnqBP0B8A</td><td>No responde</td>
</tr><tr>
<td>90932283414</td><td>08/06/2023</td><td>15:57:13</td><td>26387</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>14:01:08</td><td>14:05:57</td><td>019003374ea
6dcf6</td><td>56932283414</td><td>CC</td><td>71523154-9</td><td>288</
td><td>9018954</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVUH9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56932283414</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WglmeTuGPSTvfb-HKAr25MR17jL47lWPCiQD7FTdPnI</td><td>No responde</td>
</tr><tr>
<td>90994350850</td><td>08/06/2023</td><td>14:17:25</td><td>25278</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>17:04:56</td><td>17:19:13</td><td>01920356c83
8c9c3</td><td>56994350850</td><td>CC</td><td>4925768-6</td><td>856</
td><td>7780104</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ADHV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_M_Equipo_Consulta_Compatibilidad</td><td> </td><td>3</
td><td>IVR_CC</td><td>56994350850</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=w8o6cvKQ_oY4Z2I8iIUkQiw7nhRefHcbG9eVAmP-c50</td><td>Me costo mucho poder lograr
que un ejecutivo entendiera lo que necesitaba, no se pudo realizar lo que
necesitaba y a pesar de existir tantas posibilidades de que los temas sean online
la única opción que me están dando es ir presencial, eso.</td>
</tr><tr>
<td>90958957110</td><td>08/06/2023</td><td>14:04:56</td><td>25164</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:39:15</td><td>12:41:59</td><td>01920356c83
897b1</td><td>56958957110</td><td>CC</td><td>76477015-3</td><td>163</
td><td>7784814</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A11T</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Buzon_Voz_Consulta_Numero</td><td> </td><td>3</td><td>IVR_CC</
td><td>56958957110</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90978844726</td><td>08/06/2023</td><td>14:04:53</td><td>25163</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>21:22:47</td><td>21:39:32</td><td>019003374ea
729fb</td><td>56978844726</td><td>CC</td><td>41453069-9</td><td>1004</
td><td>9017710</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0HP1</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_105</
td><td>56978844726</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=7bK3cWMPSUbb1o--Zy1bXcvyN8IT-wMO3T28CKuvlDk</td><td>No
responde</td>
</tr><tr>
<td>90978710798</td><td>08/06/2023</td><td>10:26:50</td><td>22735</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:20:52</td><td>16:33:02</td><td>01920356c83
8c1bc</td><td>56978710798</td><td>SS</td><td>75889072-4</td><td>729</
td><td>7780000</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ABHP</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56978710798</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=YafuIc3Z1lrlN6n5tjPfeDGeQSTJW3cmcoHDBgGQJEI</td><td>Resolvieron mi tema con
agilidad y amabilidad.</td>
</tr><tr>
<td>90978177063</td><td>08/06/2023</td><td>12:50:15</td><td>24318</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>15:01:08</td><td>15:29:05</td><td>019003374ea
6e8fc</td><td>56978177063</td><td>CC</td><td>75515845-3</td><td>1676</
td><td>9007982</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C01HF</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td> </
td><td>3</td><td>IVR_CC</td><td>56978177063</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tZD_OcyOU2cJhyAfLLDc5vxBSLL4MBkGoevvikSMJlg</td><td>La claridad por parte de
ustedes del problema, gracias.</td>
</tr><tr>
<td>90931189788</td><td>08/06/2023</td><td>14:45:09</td><td>25616</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>22:17:18</td><td>22:21:46</td><td>01920356c83
8f38f</td><td>56931189788</td><td>CC</td><td>74991822-5</td><td>267</
td><td>7778777</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AO00</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56931189788</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90930023473</td><td>08/06/2023</td><td>12:55:48</td><td>24349</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:48:38</td><td>13:58:30</td><td>01920356c83
8a591</td><td>56930023473</td><td>CC</td><td>71619286-5</td><td>591</
td><td>7775989</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A4GP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56930023473</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>2</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=X9OIT8EWtekeYUQs5T3OVpNS28vzrElU0TSdrUXcni4</td><td>No responde</td>
</tr><tr>
<td>90926417303</td><td>08/06/2023</td><td>12:51:13</td><td>24328</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:42:54</td><td>14:00:51</td><td>019003374ea
6d901</td><td>56926417303</td><td>SS</td><td>76292684-9</td><td>1076</
td><td>9018880</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVTHK</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56926417303</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90992940683</td><td>08/06/2023</td><td>11:35:57</td><td>23456</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>23:26:16</td><td>23:29:52</td><td>019003374ea
731ab</td><td>56992940683</td><td>CC</td><td>70281040-K</td><td>215</
td><td>9008983</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0JMD</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Equipo_Consulta_Pago_Cuotas</td><td> </
td><td>2</td><td>IVR_CC</td><td>56992940683</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90993067613</td><td>08/06/2023</td><td>11:51:43</td><td>23658</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>09:34:28</td><td>09:45:57</td><td>019003374ea
6a74e</td><td>56993067613</td><td>CC</td><td>72440347-6</td><td>688</
td><td>9015878</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVH4B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56993067613</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=bFyLvta-pt6WNNw0CRw0pPdo7Ey4wmSO7rM-mq5M-CE</td><td>El
plan que me ofrecieron no fue el mismo, tengo que pagar mas de lo que me ofrecieron
y ese es mi reclamo porque me rechazaron una tercera línea que yo quería
que tuviera plan también Entel.</td>
</tr><tr>
<td>90923800456</td><td>08/06/2023</td><td>14:46:11</td><td>25628</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>20:31:41</td><td>20:50:44</td><td>019003374ea
72425</td><td>56923800456</td><td>CC</td><td>75219608-7</td><td>1142</
td><td>9020016</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0GAE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56923800456</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=PC_wh61d0Cev6mBRsPzD5h2gDySYP0xYmlYnFAHs18s</td><td>No responde</td>
</tr><tr>
<td>90992674349</td><td>08/06/2023</td><td>14:55:14</td><td>25702</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:45:03</td><td>12:50:41</td><td>01920356c83
898d7</td><td>56992674349</td><td>CC</td><td>47587220-7</td><td>337</
td><td>7783033</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A1B3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56992674349</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=O1fL_i9CA-
cQWJnxp_wtO3LdK3e-AG-rEXh9kq-vgxs</td><td>Todo fue muy claro, todo quedo, me
respondió todo lo que quería saber.</td>
</tr><tr>
<td>90926002032</td><td>08/06/2023</td><td>10:24:51</td><td>22707</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:41:11</td><td>13:45:03</td><td>01920356c83
8a423</td><td>56926002032</td><td>CC</td><td>48765706-9</td><td>231</
td><td>7777801</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A45B</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Buenas tardes Claudia Mira me est??n
cobrando los juegos que nunca tenido mi plan es de $14000 estoy pagando las dos
meses 25</td><td>3</td><td>IVR_105</td><td>56926002032</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90956989957</td><td>08/06/2023</td><td>11:16:57</td><td>23248</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>19:02:21</td><td>19:18:05</td><td>01920356c83
8dd84</td><td>56956989957</td><td>CC</td><td>73964168-3</td><td>943</
td><td>7776766</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AIFR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56956989957</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WN_jL8FTXgD70vpGTojzAWbaX1Ba0GqhNB5-h9fv42o</td><td>Porque me solucionaron lo que
necesitaba así que quede muy satisfecha.</td>
</tr><tr>
<td>90944560488</td><td>08/06/2023</td><td>12:15:07</td><td>23916</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:08:55</td><td>16:18:57</td><td>01920356c83
8bf88</td><td>56944560488</td><td>CC</td><td>74293664-3</td><td>601</
td><td>7781715</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AB05</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo por
favor</td><td>3</td><td>IVR_105</td><td>56944560488</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=JHDCpNOhHZ4PTo_ebmquPemL16ZRIiy0KL9iupqj0lk</td><td>Todo muy bien, todo super
respetuoso el joven que me atendió, excelente atención muchas
gracias.</td>
</tr><tr>
<td>90971400067</td><td>08/06/2023</td><td>10:43:48</td><td>22921</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>12:12:15</td><td>12:20:05</td><td>019003374ea
6c616</td><td>56971400067</td><td>CC</td><td>41515759-2</td><td>469</
td><td>9016361</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0BVOQE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56971400067</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-
9TgB9ih_UnBMlb8LXUtZ4PQs3bK0t5XsaJlNDEewJo</td><td>No responde</td>
</tr><tr>
<td>90987413920</td><td>08/06/2023</td><td>13:27:12</td><td>24737</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:14:19</td><td>13:28:46</td><td>01920356c83
89e96</td><td>56987413920</td><td>SS</td><td>44563814-5</td><td>866</
td><td>7786717</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A2P0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56987413920</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90987486357</td><td>08/06/2023</td><td>14:56:46</td><td>25720</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>13:58:29</td><td>14:11:07</td><td>01920356c83
8a776</td><td>56987486357</td><td>CC</td><td>75451187-7</td><td>757</
td><td>7776016</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A4VT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56987486357</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90987793610</td><td>08/06/2023</td><td>11:52:02</td><td>23663</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>16:39:31</td><td>16:49:24</td><td>01920356c83
8c546</td><td>56987793610</td><td>SS</td><td>70280965-7</td><td>592</
td><td>7778285</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ACE2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_SS</
td><td>56987793610</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90977682494</td><td>08/06/2023</td><td>13:44:05</td><td>24906</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>14:34:10</td><td>14:36:36</td><td>01920356c83
8ade3</td><td>56977682494</td><td>SS</td><td>72470103-5</td><td>145</
td><td>7783304</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A6J9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56977682494</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=bCTn-
lN3e2snxs_LlSrUc5fTSmpW_MeOg6Ey8nOek4Q</td><td>No responde</td>
</tr><tr>
<td>90956785982</td><td>08/06/2023</td><td>12:13:23</td><td>23892</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>10:10:12</td><td>10:27:45</td><td>01920356c83
87b72</td><td>56956785982</td><td> </td><td>74859711-5</td><td>975</
td><td>7780798</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES009Q01</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td> </td><td> </td><td>103_PP</
td><td>56956785982</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>3</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90920454929</td><td>08/06/2023</td><td>14:56:04</td><td>25712</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>14:44:50</td><td>14:46:21</td><td>01920356c83
8afde</td><td>56920454929</td><td>CC</td><td>75175307-1</td><td>62</
td><td>7781512</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A734</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56920454929</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=sjdybEwCNB3N919wheZ0Yq0JvR7Cp4wbh9zj4Y9HVS4</td><td>Muy mal, no te dan
solución pero buenos son para cobrar, hasta luego.</td>
</tr><tr>
<td>90923778112</td><td>08/06/2023</td><td>15:47:22</td><td>26305</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>18:18:14</td><td>19:39:28</td><td>019003374ea
70f85</td><td>56923778112</td><td>CC</td><td>75994147-0</td><td>4873</
td><td>9015272</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0B5M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56923778112</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=ed2NyE9y7MiT1MKDKU41mb1rhrrBx0hrF7VD8vS9jMQ</td><td>No
responde</td>
</tr><tr>
<td>90956471290</td><td>08/06/2023</td><td>16:09:24</td><td>26500</
td><td>Call Center
Móvil</td><td>07/06/2023</td><td>14:04:34</td><td>14:28:08</td><td>01920356c83
8a886</td><td>56956471290</td><td>SS</td><td>75908187-0</td><td>1413</
td><td>7776030</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00A58D</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56969154714</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BBMld4EmTOdwEkNTPv60sdgAcwx3CjGQyl9aR72zTZ0</td><td>No responde</td>
</tr><tr>
<td>90920095931</td><td>09/06/2023</td><td>13:37:18</td><td>28920</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>18:13:06</td><td>18:16:43</td><td>01920356c83
95ebe</td><td>56920095931</td><td>CC</td><td>73226311-K</td><td>216</
td><td>7789198</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BIM5</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</
td><td>IVR_CC</td><td>56920095931</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>2</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=9vNR5MT3v9hYuCZra9pjkzI4kgETDF--XvNHD7ROCyI</td><td>Pésima no me dieron ni
una solución.</td>
</tr><tr>
<td>90988067400</td><td>09/06/2023</td><td>12:28:37</td><td>28138</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>17:04:44</td><td>17:44:09</td><td>019003374ea
793e9</td><td>56988067400</td><td>SS</td><td>74809093-2</td><td>2364</
td><td>9033927</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1C42</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56988067400</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=tc-
y6vZAoOyBYzF643rGQADi9bKbv0Ygpl-I6RLoGPs</td><td>No responde</td>
</tr><tr>
<td>90988091660</td><td>09/06/2023</td><td>10:57:18</td><td>27146</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>11:53:10</td><td>12:26:46</td><td>01920356c83
919ea</td><td>56988091660</td><td>SS</td><td>70559059-1</td><td>2015</
td><td>7796643</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B1HB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Seguro_Consulta_Clinica_Virtual</td><td> </
td><td>3</td><td>IVR_SS</td><td>56988091660</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90988115387</td><td>09/06/2023</td><td>15:55:00</td><td>30442</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>18:22:54</td><td>18:31:03</td><td>01920356c83
9604e</td><td>56988115387</td><td>PP</td><td>41137894-2</td><td>488</
td><td>7789220</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BJ2I</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56988115387</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90977455426</td><td>09/06/2023</td><td>15:50:45</td><td>30385</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>21:59:53</td><td>22:13:22</td><td>019003374ea
7bf54</td><td>56977455426</td><td>SS</td><td>74871643-2</td><td>808</
td><td>9034433</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1MUT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56977455426</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=VG-fS6jAOtrnBJfiThGM-
bX8ZSb2v12hwYSx8QBUhSg</td><td>No responde</td>
</tr><tr>
<td>90956630176</td><td>09/06/2023</td><td>13:09:31</td><td>28612</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>17:25:49</td><td>17:42:19</td><td>019003374ea
79785</td><td>56956630176</td><td>CC</td><td>62378893-8</td><td>984</
td><td>9021738</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1D0U</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_SMS_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56956630176</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=wLi4kKFQpUEotbkY7238xZBVma1vGeSQY19qSK8Rwfg</td><td>No
responde</td>
</tr><tr>
<td>90987491403</td><td>09/06/2023</td><td>13:19:30</td><td>28731</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:19:54</td><td>12:24:21</td><td>019003374ea
75b8c</td><td>56987491403</td><td>CC</td><td>77915602-8</td><td>259</
td><td>9033085</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0U24</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Buenos d??as saldo que baja que yo
est?? llamando para la cuenta de que ya tengo un plan y ya muchos a??os de 9090
Entonces ya como 3 meses me est??n pidiendo de 1009
90</td><td>3</td><td>IVR_105</td><td>56987491403</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=r2AAxvk-FXvgXjajTYnlzlwnqXeV527OUilOV0hotP8</td><td>No responde</td>
</tr><tr>
<td>90987419740</td><td>09/06/2023</td><td>12:35:53</td><td>28227</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>21:52:30</td><td>22:13:11</td><td>01920356c83
97abb</td><td>56987419740</td><td>PP</td><td>48665684-0</td><td>1240</
td><td>7789479</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BPLN</td><td> </
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Navegacion_Dificultades</td><td> </td><td> </
td><td>103_PP</td><td>56987419740</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=06EIR_Oj20h-LQdZRdrzpUfFqDRPxZuP1WPgKTSyISg</td><td>Fue
muy grato conversar con el joven, él fue muy claro y muy amable para atender,
me siento bastante conforme.</td>
</tr><tr>
<td>90972363357</td><td>09/06/2023</td><td>14:25:43</td><td>29457</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:17:13</td><td>12:20:34</td><td>01920356c83
91e7e</td><td>56972363357</td><td>CC</td><td>72846082-2</td><td>200</
td><td>7796696</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B2L9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56972363357</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=qXZm0Y9tHFwninPXvAqP-KcAnJjBab1KyQSAmvCLre4</td><td>Fue
rápido y eficaz, eso estuvo buena la atención en general.</td>
</tr><tr>
<td>90944795441</td><td>09/06/2023</td><td>13:47:03</td><td>29040</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>19:52:15</td><td>19:57:21</td><td>019003374ea
7b166</td><td>56944795441</td><td>SS</td><td>75655153-1</td><td>305</
td><td>9030212</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1JFI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56944795441</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Ot2h03g_O49VuXRUPcE_ell9ZO3BRKm8YL-wvkjWiiA</td><td>La
señal esta horrible y no pienso pagar el plan porque me ha salido mucho y uno
no ha aprovechado mucho la compañía.</td>
</tr><tr>
<td>90992998551</td><td>09/06/2023</td><td>14:57:26</td><td>29809</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>16:41:29</td><td>16:52:03</td><td>01920356c83
94f4c</td><td>56992998551</td><td>SS</td><td>73633531-K</td><td>633</
td><td>7792317</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BEQL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56992998551</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=dk6_6uLxW4G4vayqeNQvCQdCQAx0uvAQQHCrOmZwXFM</td><td>Mala atención de Entel,
el ejecutivo excelente.</td>
</tr><tr>
<td>90993004938</td><td>09/06/2023</td><td>12:47:36</td><td>28374</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>14:12:08</td><td>14:18:20</td><td>019003374ea
77367</td><td>56993004938</td><td>CC</td><td>72397462-3</td><td>371</
td><td>9021185</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1404</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56993004938</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XLEXCk116MhcH0joQikltF17EOxqKn23ZgpMCYEOzMk</td><td>No responde</td>
</tr><tr>
<td>90930595912</td><td>09/06/2023</td><td>10:04:02</td><td>26549</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>15:15:42</td><td>15:35:57</td><td>01920356c83
940a6</td><td>56930595912</td><td>CC</td><td>48830711-8</td><td>1214</
td><td>7800450</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BB5M</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td> </td><td>2</
td><td>IVR_CC</td><td>56930595912</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>2</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90993375753</td><td>09/06/2023</td><td>15:50:54</td><td>30386</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>15:29:12</td><td>15:42:09</td><td>019003374ea
782af</td><td>56993375753</td><td>SS</td><td>72895873-1</td><td>776</
td><td>9033669</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C17QB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56993375753</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=WNyqam2uyZYgxCbY7T7YrlFoXRiNor3TQlVImM_3oxg</td><td>Alo, fue muy caballeroso
atendió como corresponde, le explique mi problema, el problema no lo tengo
solucionado porque tiene que pasar a otras personas pero fue muy caballero en la
manera de atenderme, gracias.</td>
</tr><tr>
<td>90957498670</td><td>09/06/2023</td><td>13:40:10</td><td>28953</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>09:51:07</td><td>09:59:28</td><td>01920356c83
903bb</td><td>56957498670</td><td>CC</td><td>74919614-9</td><td>402</
td><td>7787979</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AS17</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56957498670</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>3</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90957828286</td><td>09/06/2023</td><td>10:56:30</td><td>27134</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:19:41</td><td>12:25:09</td><td>01920356c83
91efa</td><td>56957828286</td><td>PP</td><td>75149307-K</td><td>327</
td><td>7796703</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B2P2</td><td> </
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>Otro_Numero_Dificultad</td><td>quiero dar de baja un servicio pero no es de
este tel??fono es otro
tel??fono</td><td>3</td><td>IVR_105</td><td>56957828286</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wHijPpU1WGvm9rBx9SYeqcTL9mzKZ-NVaVcBRjCH-mA</td><td>No responde</td>
</tr><tr>
<td>90994374533</td><td>09/06/2023</td><td>10:45:28</td><td>27027</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>13:39:42</td><td>13:44:41</td><td>01920356c83
92e60</td><td>56994374533</td><td>SS</td><td>75723630-3</td><td>245</
td><td>7795240</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B6JV</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56971642699</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90994191165</td><td>09/06/2023</td><td>10:49:56</td><td>27046</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:40:09</td><td>12:44:49</td><td>019003374ea
75ff6</td><td>56994191165</td><td>SS</td><td>75117638-4</td><td>280</
td><td>9027034</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0V59</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56994191165</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=d3pLQYmw8bXihdFokPKBgpNQH_zH_lcW2HCwuKUDb_k</td><td>Bueno ayer me comunique para
comprar un equipo, el cual hice la gestión y se supone que me llega dentro del
día, así que hasta ahí estamos un 5, ya, estoy esperando que llegue
el equipo y si se concreta seria un 5, 5, 5.</td>
</tr><tr>
<td>90993950755</td><td>09/06/2023</td><td>16:05:24</td><td>30495</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>18:03:44</td><td>18:06:37</td><td>01920356c83
95d38</td><td>56993950755</td><td>CC</td><td>72870219-2</td><td>173</
td><td>7795843</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BI9V</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56993950755</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90932017946</td><td>09/06/2023</td><td>12:48:27</td><td>28385</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>15:32:20</td><td>15:40:39</td><td>019003374ea
78334</td><td>56932017946</td><td>CC</td><td>47633618-K</td><td>498</
td><td>9027536</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C17UG</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56932017946</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90932210189</td><td>09/06/2023</td><td>11:29:46</td><td>27503</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>22:49:44</td><td>23:18:33</td><td>019003374ea
7c258</td><td>56932210189</td><td>CC</td><td>41304212-7</td><td>1728</
td><td>9030362</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1NN0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56932210189</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=pmH9bltHdBGAsnIYerpAi6T4t1grBrd3qqLSVd2kJ0A</td><td>No responde</td>
</tr><tr>
<td>90932234636</td><td>09/06/2023</td><td>10:01:01</td><td>26516</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>08:59:15</td><td>09:09:06</td><td>019003374ea
73787</td><td>56932234636</td><td>CC</td><td>43643344-1</td><td>590</
td><td>9030541</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0L57</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56932234636</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=p1me-ptVObsu_0EwP60BUnNxh9XjUjApd1W0Pf_LqfY</td><td>Buena atención del
ejecutivo.</td>
</tr><tr>
<td>90979742993</td><td>09/06/2023</td><td>11:32:56</td><td>27543</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:12:55</td><td>12:35:08</td><td>01920356c83
91da7</td><td>56979742993</td><td>CC</td><td>74579430-0</td><td>1123</
td><td>7799956</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B2EN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56979742993</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=Yo7_sxr4N9-
LdKimXjj05xfqL4wDTKLGJWyYSRIBY0k</td><td>Ayer llame porque...</td>
</tr><tr>
<td>90994570551</td><td>09/06/2023</td><td>11:54:23</td><td>27782</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>17:24:44</td><td>17:27:25</td><td>019003374ea
79752</td><td>56994570551</td><td>CC</td><td>74545280-9</td><td>160</
td><td>9029921</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1CVB</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56994570551</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=dVtbgvLYvVEn0EVRUIfWzDG4Z9Jm82gRTpoapFq1i-w</td><td>No responde</td>
</tr><tr>
<td>90981427782</td><td>09/06/2023</td><td>14:19:57</td><td>29386</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>15:59:00</td><td>16:09:08</td><td>01920356c83
947ff</td><td>56981427782</td><td>CC</td><td>73932019-4</td><td>553</
td><td>7790591</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BD0B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56981427782</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90994762072</td><td>09/06/2023</td><td>15:02:48</td><td>29876</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>10:28:02</td><td>10:32:40</td><td>01920356c83
90989</td><td>56994762072</td><td>SS</td><td>75917956-0</td><td>277</
td><td>7796434</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ATFL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</td><td>IVR_SS</
td><td>56994762072</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90933787222</td><td>09/06/2023</td><td>14:19:46</td><td>29384</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>14:09:28</td><td>14:14:40</td><td>01920356c83
93458</td><td>56933787222</td><td>CC</td><td>44582458-5</td><td>311</
td><td>7793626</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B83F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56933787222</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90933846986</td><td>09/06/2023</td><td>15:59:24</td><td>30458</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>15:00:02</td><td>15:05:11</td><td>019003374ea
77cfd</td><td>56933846986</td><td>CC</td><td>74991166-2</td><td>308</
td><td>9021335</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C16CP</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Netflix_Solicitud_Desuscripcion</td><td> </
td><td>3</td><td>IVR_105</td><td>56933846986</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td>2</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90962231591</td><td>09/06/2023</td><td>11:39:44</td><td>27594</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>08:57:29</td><td>09:05:07</td><td>019003374ea
73769</td><td>56962231591</td><td>SS</td><td>75387078-4</td><td>458</
td><td>9034615</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0L49</
td><td>Diamante</td><td>563457</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56962231591</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90934088160</td><td>09/06/2023</td><td>12:34:52</td><td>28217</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>23:14:29</td><td>23:27:15</td><td>019003374ea
7c356</td><td>56934088160</td><td>SS</td><td>47629149-6</td><td>765</
td><td>9026302</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1NUU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_SS</td><td>56934088160</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>4</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=9XqXms6kdDg1vPUd04FfKdRt09PWR835oHr_U0C9NoQ</td><td>No
responde</td>
</tr><tr>
<td>90961530760</td><td>09/06/2023</td><td>12:06:04</td><td>27893</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>19:52:58</td><td>19:57:00</td><td>019003374ea
7b187</td><td>56961530760</td><td>CC</td><td>70902124-9</td><td>241</
td><td>9030214</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1JGJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56961530760</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>4</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90981949906</td><td>09/06/2023</td><td>15:49:32</td><td>30372</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>10:59:24</td><td>11:16:01</td><td>01920356c83
90f5a</td><td>56981949906</td><td>CC</td><td>44563814-5</td><td>996</
td><td>7791462</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AUU2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56981949906</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=S4WRWWFkpAT9lx8tWuSOoaOAhWHQkRtHkxx-WItq6cU</td><td>Gerardo fue muy amable muy
atento a demás de ser claro en resolver mis dudas así que satisfecha con
él, gracias.</td>
</tr><tr>
<td>90981979606</td><td>09/06/2023</td><td>15:00:48</td><td>29851</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>16:58:12</td><td>17:03:22</td><td>01920356c83
9520f</td><td>56981979606</td><td>CC</td><td>70408952-K</td><td>310</
td><td>7795718</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BFGN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>2</
td><td>IVR_CC</td><td>56981979606</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=oo_iBPMaAzZpaZPK-JWSR08knsbbfCR4H7PG6QZXX1M</td><td>No responde</td>
</tr><tr>
<td>90981855815</td><td>09/06/2023</td><td>15:30:22</td><td>30176</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:28:32</td><td>12:45:48</td><td>019003374ea
75d6d</td><td>56981855815</td><td>CC</td><td>71489917-1</td><td>1025</
td><td>9029055</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0UH0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Estado_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56981855815</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90981838330</td><td>09/06/2023</td><td>14:18:25</td><td>29369</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>16:02:28</td><td>16:18:31</td><td>019003374ea
788cc</td><td>56981838330</td><td>CC</td><td>75181270-1</td><td>962</
td><td>9033753</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C19B5</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56981838330</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sVAGvmaipTLAw6gf5p80Bx9DXmu9HzQLAHc6uh3SfWA</td><td>Me atendió bien la
señorita y me dio respuesta a lo que yo quería y quiero que me renueven
el plan porque yo no puedo pagar mas plata de lo que me están cobrando.</td>
</tr><tr>
<td>90981816511</td><td>09/06/2023</td><td>11:28:29</td><td>27487</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:51:55</td><td>13:13:50</td><td>01920356c83
92538</td><td>56981816511</td><td>CC</td><td>71710609-1</td><td>1238</
td><td>7798364</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B4AR</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo
factura</td><td>3</td><td>IVR_105</td><td>56981816511</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iRecBfaCR3VSeE0z1KsaCSqn7vJdWmxou6OoxEgBx6c</td><td>No responde</td>
</tr><tr>
<td>90982068742</td><td>09/06/2023</td><td>13:09:42</td><td>28615</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>17:24:14</td><td>17:33:14</td><td>019003374ea
79739</td><td>56982068742</td><td>PP</td><td>77080097-8</td><td>526</
td><td>9031888</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1CUI</td><td> </
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56982068742</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=rCmbgM8SxftRM8m--FMKxyRLzm6xgCuUASZmFcNMHQ0</td><td>No
responde</td>
</tr><tr>
<td>90982082419</td><td>09/06/2023</td><td>11:18:26</td><td>27355</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>09:27:28</td><td>09:35:05</td><td>019003374ea
73afa</td><td>56982082419</td><td>CC</td><td>9799443-9</td><td>457</
td><td>9030582</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0M0P</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56982082419</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=CeiQKEN1SHmc9EJU6Pplj5YoJIzFoglhf2CmPfaQqfo</td><td>Fue muy amable la
señorita me ayudo mucho así que yo le pongo una buena nota.</td>
</tr><tr>
<td>90995152340</td><td>09/06/2023</td><td>12:47:50</td><td>28378</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:24:59</td><td>12:37:06</td><td>019003374ea
75ca3</td><td>56995152340</td><td>CC</td><td>72397462-3</td><td>654</
td><td>9024966</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0UAN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_CC</
td><td>56995152340</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=PzGWPLNg5iovBs0WNbMkcmC2XvSpAg7zzIpGGQ_ehcU</td><td>No responde</td>
</tr><tr>
<td>90995451300</td><td>09/06/2023</td><td>10:37:10</td><td>26919</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>13:44:28</td><td>14:00:50</td><td>019003374ea
76d6c</td><td>56995451300</td><td>CC</td><td>75845221-2</td><td>945</
td><td>9033345</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C12GS</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56995451300</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90995499908</td><td>09/06/2023</td><td>13:19:44</td><td>28736</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>17:40:43</td><td>17:48:46</td><td>01920356c83
95974</td><td>56995499908</td><td>CC</td><td>74293664-3</td><td>482</
td><td>7794122</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BHBR</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>detalle de un cargo por suscripci??
n</td><td>3</td><td>IVR_105</td><td>56995499908</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iXvmbvvwqWr0TkwSMYF6oaILSk0gjq8-FgLJJSYr98g</td><td>Cuesta mucho entender lo que
dice la persona la que atiende, son extranjeros y prácticamente no les
entendía nada, ese es el único problema.</td>
</tr><tr>
<td>90934270351</td><td>09/06/2023</td><td>15:49:46</td><td>30374</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>17:56:38</td><td>18:23:06</td><td>01920356c83
95c09</td><td>56934270351</td><td>SS</td><td>80236435-0</td><td>1528</
td><td>7795827</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BI0G</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56934270351</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90962735495</td><td>09/06/2023</td><td>11:10:59</td><td>27292</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:39:28</td><td>12:50:38</td><td>01920356c83
922db</td><td>56962735495</td><td>SS</td><td>77665205-9</td><td>669</
td><td>7788392</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B3NU</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo por
portabilidad</td><td>3</td><td>IVR_105</td><td>56962735495</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90962782308</td><td>09/06/2023</td><td>10:03:24</td><td>26540</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>11:47:39</td><td>11:58:21</td><td>019003374ea
75529</td><td>56962782308</td><td>CC</td><td>61862749-7</td><td>641</
td><td>9022842</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0SG3</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56962782308</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=obp6nv-DQ4WdVnVA6F7ZOPgdXu60ctxEWHmnN3mPWlo</td><td>No responde</td>
</tr><tr>
<td>90962940989</td><td>09/06/2023</td><td>10:02:15</td><td>26528</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>16:35:21</td><td>17:05:48</td><td>01920356c83
94e43</td><td>56962940989</td><td>CC</td><td>62604018-7</td><td>1826</
td><td>7792303</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BEIC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</td><td>IVR_CC</
td><td>56962940989</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WleGwhiYeDwxi53hZ_L3hgYDfgnor1m28YihgA8nrB0</td><td>Si, fue buena estuvo media
complicado si porque me estaban cobrando unos planes adicionales pero el ejecutivo
hizo la gestión después hice el pago que correspondía y lo que me
había dicho él, conforme un poco molesto si de primera pero me soluciono
el problema porque se porto excelente el ejecutivo. Y eso po todo ok, okey,
chao.</td>
</tr><tr>
<td>90982398374</td><td>09/06/2023</td><td>11:42:54</td><td>27634</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:54:59</td><td>13:09:18</td><td>01920356c83
925d7</td><td>56982398374</td><td>SS</td><td>46313240-2</td><td>859</
td><td>7788439</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B4FO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56982398374</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=5CoLAzV9BtDVectSXAUeBylSfIOKRTsUCwc_Dt7Q1hs</td><td>No
responde</td>
</tr><tr>
<td>90982596558</td><td>09/06/2023</td><td>13:38:15</td><td>28932</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>13:13:49</td><td>13:21:58</td><td>019003374ea
76744</td><td>56982596558</td><td>CC</td><td>48201425-9</td><td>488</
td><td>9023103</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C10VL</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56982596558</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3bdpeLoupqgXamM1jTedIWVE4XQ3ds1AhHbmCoHLw3M</td><td>El ejecutivo resolvió mi
problema fácilmente y en el corto plazo así que entendió bien y nada
quede satisfecho resolvió mi problema, muy buena atención y muy
amable.</td>
</tr><tr>
<td>90982531931</td><td>09/06/2023</td><td>15:02:10</td><td>29866</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>11:19:40</td><td>11:29:44</td><td>019003374ea
74f87</td><td>56982531931</td><td>CC</td><td>48201425-9</td><td>603</
td><td>9026803</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0R3O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56982531931</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DGR8WDTIL4SSax7qfzoeT3fxSwMW6D9t4sjZCuu8X_s</td><td>Todo muy claro, respuestas de
la persona que me ayudo fue super bien, gracias.</td>
</tr><tr>
<td>90996169666</td><td>09/06/2023</td><td>11:59:19</td><td>27810</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>18:31:51</td><td>18:42:58</td><td>01920356c83
961a9</td><td>56996169666</td><td>CC</td><td>73317931-7</td><td>666</
td><td>7800857</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BJDC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56996169666</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=pmCqooO4PDKv7rY04Y3plgWj-dH_75894MXZzZ5V68U</td><td>No responde</td>
</tr><tr>
<td>90996330153</td><td>09/06/2023</td><td>10:43:20</td><td>26999</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>15:23:02</td><td>15:59:32</td><td>019003374ea
78193</td><td>56996330153</td><td>SS</td><td>46041168-8</td><td>2189</
td><td>9029584</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C17HF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56996330153</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sdrgm8yvgCmJKrRFbq5boOsIAr3caQFQ3uxAxzB6zOE</td><td>No responde</td>
</tr><tr>
<td>90936204198</td><td>09/06/2023</td><td>14:18:47</td><td>29372</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>20:14:42</td><td>20:44:11</td><td>01920356c83
970c4</td><td>56936204198</td><td>SS</td><td>70377484-9</td><td>1768</
td><td>7789370</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BN64</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>3</td><td>IVR_SS</
td><td>56936204198</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=rpptt7K_1hTJawz-LaxteZJSTCIHMMV5yoDKCiztNOk</td><td>Quedo todo resuelto, el
problema fue que la persona que nos contesto no nos dio seguridad de que haya
estado todo resuelto nos dijo que si estaba todo bien pero aun así quedamos
con duda si iba a llegar o no a la persona equivocada por nuestra
equivocación, hoy día llamamos y la chica que nos atendió nos dejo
todo mucho mas claro.</td>
</tr><tr>
<td>90937007501</td><td>09/06/2023</td><td>11:49:20</td><td>27716</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>11:27:14</td><td>11:56:27</td><td>019003374ea
7511c</td><td>56937007501</td><td>CC</td><td>16678026-8</td><td>1749</
td><td>9024815</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0RG7</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>tengo problema con unos n??meros
telef??nicos asociados a mi
cuenta</td><td>3</td><td>IVR_105</td><td>56937007501</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90964026075</td><td>09/06/2023</td><td>10:05:55</td><td>26566</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>16:48:13</td><td>16:51:39</td><td>019003374ea
79104</td><td>56964026075</td><td>CC</td><td>8151460-7</td><td>205</
td><td>9021645</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1BCT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_CC</
td><td>56964026075</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>1</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90982650678</td><td>09/06/2023</td><td>10:56:36</td><td>27136</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>18:02:27</td><td>18:09:15</td><td>01920356c83
95cfc</td><td>56982650678</td><td>SS</td><td>71271173-6</td><td>367</
td><td>7799146</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BI83</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Portabilidad_IN_Solicitud</td><td>el
clavo</td><td>3</td><td>IVR_105</td><td>56982650678</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ugHUP4IFq07RG9jkYwYYLvcRfVHapw47Kb8g1RR-UMI</td><td>No responde</td>
</tr><tr>
<td>90997114163</td><td>09/06/2023</td><td>11:37:25</td><td>27565</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>23:24:40</td><td>23:29:49</td><td>019003374ea
7c3a2</td><td>56997114163</td><td>CC</td><td>75924612-8</td><td>308</
td><td>9028334</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1O1A</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56997114163</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90982972748</td><td>09/06/2023</td><td>15:32:08</td><td>30195</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>13:57:44</td><td>14:12:37</td><td>019003374ea
77066</td><td>56982972748</td><td>CC</td><td>70327819-1</td><td>815</
td><td>9025264</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1383</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Mi_Numero_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56982972748</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=i6PNE0wCw-
nGOU_hmmtjVhOSDngYVWDHqptbO7g6esI</td><td>Excelente.</td>
</tr><tr>
<td>90940323175</td><td>09/06/2023</td><td>12:47:55</td><td>28380</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>18:04:06</td><td>18:18:11</td><td>01920356c83
95d45</td><td>56940323175</td><td>CC</td><td>75021667-6</td><td>844</
td><td>7799150</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BIAC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56940323175</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OEZwOOBPBNrUe5Eu4scRnNnN4auEOQZmoLHqStiEje0</td><td>No responde</td>
</tr><tr>
<td>90940047373</td><td>09/06/2023</td><td>13:40:16</td><td>28956</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>17:34:23</td><td>17:46:03</td><td>01920356c83
9585b</td><td>56940047373</td><td>CC</td><td>41166602-6</td><td>699</
td><td>7795785</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BH32</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56940047373</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90965670961</td><td>09/06/2023</td><td>15:45:29</td><td>30358</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>14:08:24</td><td>14:29:05</td><td>019003374ea
7729c</td><td>56965670961</td><td>SS</td><td>60545800-9</td><td>1240</
td><td>9021165</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C13PP</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56965670961</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZRw_YwzJI4xKzMruO9gmD_3FPVLZi1GhjpaZTUGzgOs</td><td>No responde</td>
</tr><tr>
<td>90965897322</td><td>09/06/2023</td><td>14:17:24</td><td>29356</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>21:34:32</td><td>21:42:27</td><td>019003374ea
7bd16</td><td>56965897322</td><td>CC</td><td>73892880-6</td><td>474</
td><td>9030319</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1MCV</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56965897322</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=CmvyjEzN1acOnOxLK-NliioxnVH-kHXBD90l7djUtL8</td><td>No responde</td>
</tr><tr>
<td>90984019875</td><td>09/06/2023</td><td>12:06:19</td><td>27896</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>08:36:15</td><td>08:44:05</td><td>01920356c83
8fb81</td><td>56984019875</td><td>CC</td><td>48500276-6</td><td>469</
td><td>7791200</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00APVG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56984019875</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90984038774</td><td>09/06/2023</td><td>16:07:35</td><td>30522</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>13:46:43</td><td>13:55:57</td><td>019003374ea
76de3</td><td>56984038774</td><td>CC</td><td>75704634-2</td><td>554</
td><td>9029304</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C12KJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56984038774</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90997894663</td><td>09/06/2023</td><td>12:01:18</td><td>27833</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:05:02</td><td>12:15:44</td><td>019003374ea
758ba</td><td>56997894663</td><td>SS</td><td>45644053-3</td><td>629</
td><td>9022897</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0TC1</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56997894663</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90966743725</td><td>09/06/2023</td><td>15:30:54</td><td>30184</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>08:26:32</td><td>08:35:13</td><td>01920356c83
8faf1</td><td>56966743725</td><td>CC</td><td>71746439-7</td><td>520</
td><td>7794551</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00APR0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56966743725</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=OMgrsrp-
z9Vlyjq90rcXScBDSn8GT2WwJcypHtZVbLw</td><td>La persona que me atendió fue muy
clara muy rápida y me dejo todo todo muy fácil de resolver y muy
agradable en atender así que si.</td>
</tr><tr>
<td>90984419388</td><td>09/06/2023</td><td>14:19:32</td><td>29381</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>09:35:37</td><td>10:37:16</td><td>01920356c83
90183</td><td>56984419388</td><td>SS</td><td>71269786-5</td><td>3670</
td><td>7796337</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ARFF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56984419388</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90942073759</td><td>09/06/2023</td><td>15:00:23</td><td>29845</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>18:43:55</td><td>18:53:39</td><td>019003374ea
7a55e</td><td>56942073759</td><td>CC</td><td>75423932-8</td><td>584</
td><td>9021921</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1GFJ</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56942073759</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>5</td><td>3</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998698181</td><td>09/06/2023</td><td>13:22:46</td><td>28774</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>16:48:33</td><td>16:58:56</td><td>01920356c83
9506d</td><td>56998698181</td><td>CC</td><td>70004836-5</td><td>622</
td><td>7790704</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BF3L</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td> </td><td>3</td><td>IVR_CC</
td><td>56998698181</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=biICywyLhBukS3bz02pwXBwpi81KgadFfRRjwXrQjDk</td><td>La ejecutiva fue muy amable y
resolvió todas mis dudas, muchas gracias.</td>
</tr><tr>
<td>90942346693</td><td>09/06/2023</td><td>11:04:45</td><td>27210</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>16:39:42</td><td>16:55:09</td><td>01920356c83
94f02</td><td>56942346693</td><td>CC</td><td>49051215-2</td><td>926</
td><td>7793983</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BEOB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_CC</
td><td>56942346693</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=n1NDofXqfP8v90bBE0F_4loh5fjJjQqCoazo25zT2os</td><td>No responde</td>
</tr><tr>
<td>90966945966</td><td>09/06/2023</td><td>12:05:52</td><td>27891</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>08:08:53</td><td>08:12:37</td><td>019003374ea
734c3</td><td>56966945966</td><td>CC</td><td>75429328-4</td><td>223</
td><td>9030503</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0KF4</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56966945966</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=zzHyOBaWc1zxdkDIGOHFXwJZmT6VnDKGz122WOQwoIA</
td><td>Bueno para nada satisfecho con la atención de call center, porque
levante la información de mi problemática, que era una constante que se
me esta dando en función de que la señal esta fallando continuamente por
lo tanto tengo varios reclamos en los cuales se han acogido y me han ofrecido
distintas soluciones las cuales ninguna ha sido efectiva entre ellas la
disminución del cobro de la tarifa total, restauración de router,
reiniciar el equipo pero en definitiva las soluciones no dan la talla porque el
problema se sigue manifestando que básicamente consiste en la...</td>
</tr><tr>
<td>90967129761</td><td>09/06/2023</td><td>15:00:52</td><td>29853</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>13:50:49</td><td>13:57:26</td><td>01920356c83
9307c</td><td>56967129761</td><td>CC</td><td>70860195-0</td><td>391</
td><td>7800197</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B74O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56967129761</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=sarqOkRDVv7LWr3FPyKTIQ04cP9RI407xiZES8PZ0ss</td><td>No me solucionaron el
problema quedaron de llamarme y todavía no me llaman.</td>
</tr><tr>
<td>90966942162</td><td>09/06/2023</td><td>12:28:39</td><td>28139</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>13:08:29</td><td>13:28:59</td><td>019003374ea
7662e</td><td>56966942162</td><td>CC</td><td>74870564-3</td><td>1230</
td><td>9031164</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C10MV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56966942162</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90984987843</td><td>09/06/2023</td><td>13:09:09</td><td>28608</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>10:45:45</td><td>10:59:02</td><td>019003374ea
74875</td><td>56984987843</td><td>CC</td><td>70779115-2</td><td>796</
td><td>9020540</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0PCH</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56984987843</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=kA34KHVVvi1UCSUMRQPa21OfAUwCy23Y8pUN_kdqZDc</td><td>No
responde</td>
</tr><tr>
<td>90999166927</td><td>09/06/2023</td><td>11:50:56</td><td>27736</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>10:15:25</td><td>10:18:42</td><td>019003374ea
742af</td><td>56999166927</td><td>SS</td><td>74396447-0</td><td>196</
td><td>9028670</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0NUC</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>3</
td><td>IVR_SS</td><td>56999166927</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998869176</td><td>09/06/2023</td><td>12:22:22</td><td>28099</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>15:20:52</td><td>15:27:08</td><td>019003374ea
78120</td><td>56998869176</td><td>CC</td><td>72520291-1</td><td>375</
td><td>9021404</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C17DS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td> </td><td>2</td><td>IVR_CC</
td><td>56998869176</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QgJQ3xEh4OCSIZJlyCGMNPU1aywJ7J3QmC-KK36Adjg</td><td>El reclamo era por el monto
mensual que me lo subieron y me ofrecieron una buena alternativa y así me
puedo mantener con Entel por muchos años.</td>
</tr><tr>
<td>90999145733</td><td>09/06/2023</td><td>14:19:32</td><td>29382</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>13:06:56</td><td>13:18:56</td><td>019003374ea
765d2</td><td>56999145733</td><td>SS</td><td>73932019-4</td><td>720</
td><td>9025099</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C10K3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56999145733</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90999496251</td><td>09/06/2023</td><td>12:17:27</td><td>28034</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>21:52:33</td><td>22:04:56</td><td>019003374ea
7bebf</td><td>56999496251</td><td>CC</td><td>71292539-6</td><td>743</
td><td>9032334</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1MQ8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56999496251</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BpdIGvLLwkmWt7UZIR6QW-lfddjdk2B-xFfC_9vei48</td><td>Bueno la chica que me toco
era amable, cariñosa y me resolvió rápidamente el problema muchas
gracias.</td>
</tr><tr>
<td>90986816141</td><td>09/06/2023</td><td>11:22:55</td><td>27413</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>17:22:30</td><td>17:57:35</td><td>019003374ea
796dd</td><td>56986816141</td><td>SS</td><td>46698132-K</td><td>2104</
td><td>9023771</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1CRM</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</
td><td>IVR_SS</td><td>56926201509</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=YTmZ2g9wfcXDVjIzwCJoxUi-dhkcZ1xGsL4DvTxXkMc</td><td>No
responde</td>
</tr><tr>
<td>90999916423</td><td>09/06/2023</td><td>11:38:26</td><td>27579</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>17:16:38</td><td>17:26:09</td><td>01920356c83
9552a</td><td>56999916423</td><td>CC</td><td>76076437-K</td><td>570</
td><td>7792388</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BG9H</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56999916423</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MWOTHOXcmf-pohI5nuzQ4cCsbzdY-whkHr2U5SQ1_js</td><td>Se resolvió mi consulta,
me hicieron el descuento correspondiente.</td>
</tr><tr>
<td>90973348315</td><td>09/06/2023</td><td>15:30:18</td><td>30174</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:25:42</td><td>12:37:53</td><td>019003374ea
75ccc</td><td>56973348315</td><td>SS</td><td>73932019-4</td><td>730</
td><td>9020839</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0UC0</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56994451358</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cADHwab7lXOwQpsj-T4kZvzCuQBp0b8f6xSc5UUk74Q</td><td>La niña que me
atendió fue muy cálida y pudo resolver en un 90& lo que le
solicite.</td>
</tr><tr>
<td>90973514748</td><td>09/06/2023</td><td>15:26:42</td><td>30132</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>18:12:53</td><td>18:21:34</td><td>01920356c83
95eb0</td><td>56973514748</td><td>CC</td><td>72573742-4</td><td>520</
td><td>7800830</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BILN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56973514748</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90973795363</td><td>09/06/2023</td><td>10:33:16</td><td>26871</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>08:09:31</td><td>08:14:35</td><td>01920356c83
8fa25</td><td>56973795363</td><td>CC</td><td>48040744-K</td><td>303</
td><td>7794535</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00APKL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56973795363</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90950637247</td><td>09/06/2023</td><td>14:17:34</td><td>29360</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>20:00:15</td><td>20:15:05</td><td>019003374ea
7b2bb</td><td>56950637247</td><td>CC</td><td>73930681-7</td><td>889</
td><td>9022094</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1JQ7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56950637247</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=in_zts-
GGMvq5hqESuD_Yydraofw9O5ZNZh9TU_jhvY</td><td>No responde</td>
</tr><tr>
<td>90988784544</td><td>09/06/2023</td><td>12:17:15</td><td>28030</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>20:20:27</td><td>20:26:39</td><td>01920356c83
9717a</td><td>56988784544</td><td>CC</td><td>41304212-7</td><td>371</
td><td>7794361</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BNBP</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</td><td>IVR_CC</
td><td>56988784544</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=BAU0pmexGyVKg0pFney-
ja6Aqrk27OZY85z7yM-PFAM</td><td>No responde</td>
</tr><tr>
<td>90988912332</td><td>09/06/2023</td><td>15:26:25</td><td>30128</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:54:52</td><td>12:58:01</td><td>019003374ea
7632f</td><td>56988912332</td><td>CC</td><td>7287939-2</td><td>189</
td><td>9035202</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0VV2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56988912332</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=PqFeaQT2HLo-5p5ODsNSOjPEnfjO8jtX1zIRCfSlETA</td><td>No en realidad no quede muy
satisfecha porque la atención del la ejecutiva tampoco fue muy buena y a
demás tampoco me resolvieron lo que yo estaba solicitando así que nada
conforme.</td>
</tr><tr>
<td>90952181610</td><td>09/06/2023</td><td>13:01:22</td><td>28514</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>15:35:45</td><td>15:36:49</td><td>019003374ea
783dc</td><td>56952181610</td><td>CC</td><td>48189464-6</td><td>63</
td><td>9027553</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C183O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td> </td><td>2</td><td>IVR_CC</
td><td>56952181610</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=E_9CX_Ls_0xlI2iIigv5wOxzVvktYoMbpg9Ly7GBcdM</td><td>No responde</td>
</tr><tr>
<td>90975217732</td><td>09/06/2023</td><td>12:00:30</td><td>27823</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>09:56:43</td><td>10:08:25</td><td>01920356c83
9047b</td><td>56975217732</td><td>SS</td><td>70860195-0</td><td>701</
td><td>7796371</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AS77</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56975217732</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4tHTIarnOZJVgQcinikDPl7jREpnCVd066ktxUgWVNg</td><td>Muchas gracias estuvo todo
bien, gracias.</td>
</tr><tr>
<td>90950887584</td><td>09/06/2023</td><td>10:56:13</td><td>27130</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>10:21:10</td><td>10:28:50</td><td>01920356c83
90857</td><td>56950887584</td><td>CC</td><td>48765706-9</td><td>459</
td><td>7794717</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AT63</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_105</td><td>56950887584</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>5</td><td>3</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90951692210</td><td>09/06/2023</td><td>15:30:14</td><td>30173</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>08:22:48</td><td>08:28:28</td><td>01920356c83
8fac4</td><td>56951692210</td><td>SS</td><td>75117638-4</td><td>339</
td><td>7789564</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00APPJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56951692210</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DPshEPUw31MQV1HiON0nyeCbkM_WBmnupu4Y8JuWnjY</td><td>No responde</td>
</tr><tr>
<td>90975201131</td><td>09/06/2023</td><td>13:02:05</td><td>28522</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>22:09:23</td><td>22:12:43</td><td>01920356c83
97c09</td><td>56975201131</td><td>CC</td><td>41772383-8</td><td>200</
td><td>7789491</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BQ05</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56975201131</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=JXjsrsqvPrwtFxd1YA6xX8evfNCM2Z64qP8NjgpANHQ</td><td>No
responde</td>
</tr><tr>
<td>90974447130</td><td>09/06/2023</td><td>11:42:25</td><td>27628</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>11:41:14</td><td>12:04:10</td><td>019003374ea
753f1</td><td>56974447130</td><td>CC</td><td>76344896-7</td><td>1375</
td><td>9026869</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0S6D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56974447130</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Pd01QHpMupc2Lc1ZNbGQGLXOyrn4sOqJjbOUcDjI544</td><td>No
responde</td>
</tr><tr>
<td>90975784988</td><td>09/06/2023</td><td>13:39:23</td><td>28948</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>17:09:10</td><td>17:25:53</td><td>019003374ea
794a6</td><td>56975784988</td><td>CC</td><td>74586595-K</td><td>1002</
td><td>9029890</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1C9V</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_105</td><td>56975784988</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1hblnwVx3rqYeUPUlkGzXzhQvHjPG8_t1RDAv_nSpac</td><td>Muy buen servicio.</td>
</tr><tr>
<td>90975765350</td><td>09/06/2023</td><td>14:20:50</td><td>29398</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>14:01:45</td><td>14:31:06</td><td>01920356c83
932c3</td><td>56975765350</td><td>CC</td><td>45644053-3</td><td>1760</
td><td>7800231</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B7MQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</
td><td>IVR_CC</td><td>56975765350</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Fe9wzZEhSfmD-o2bfvT5wy20AyvVVaLkOtLrYs8doso</td><td>No responde</td>
</tr><tr>
<td>90975780040</td><td>09/06/2023</td><td>14:58:00</td><td>29816</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>09:13:04</td><td>09:33:44</td><td>01920356c83
8fe89</td><td>56975780040</td><td>CC</td><td>74991166-2</td><td>1239</
td><td>7791237</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AQNN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56975780040</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Gb14giyaXRIaMK3ODJHGByAcHYOPL-jV9fJC2cX5vm8</td><td>No, el ejecutivo poca ayuda,
se quedaba callado no me respondían las consultas que tenia que hacerle en
pocas palabras me pesco para el webeo y lo otro que me dijo pague su boleta no
más, eso no más.</td>
</tr><tr>
<td>90975423002</td><td>09/06/2023</td><td>15:54:53</td><td>30440</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>14:15:16</td><td>14:18:01</td><td>019003374ea
77412</td><td>56975423002</td><td>SS</td><td>77597712-4</td><td>154</
td><td>9025322</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C145F</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56975423002</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90975324246</td><td>09/06/2023</td><td>10:02:30</td><td>26531</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>15:17:56</td><td>15:32:03</td><td>01920356c83
94106</td><td>56975324246</td><td>CC</td><td>48581296-2</td><td>846</
td><td>7793787</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BB8M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56975324246</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_lJnavBgBi2fnjLB39ctsbGM8ef_GrzFLCXSQox82kU</td><td>Muy buena.</td>
</tr><tr>
<td>90975611987</td><td>09/06/2023</td><td>11:28:27</td><td>27486</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:02:57</td><td>12:20:54</td><td>01920356c83
91bad</td><td>56975611987</td><td>CC</td><td>16678026-8</td><td>1076</
td><td>7788293</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B1V6</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo compra de
tel??fono</td><td>3</td><td>IVR_105</td><td>56975611987</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=faEBq7ElN4tGHCNLxXWE2aIO6Gd3svAuL2-QEjn_Ovo</td><td>No responde</td>
</tr><tr>
<td>90991404894</td><td>09/06/2023</td><td>12:06:30</td><td>27899</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>13:46:11</td><td>14:00:21</td><td>01920356c83
92fa3</td><td>56991404894</td><td>SS</td><td>9617346-6</td><td>799</
td><td>7795255</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B6U2</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>ST_Hobbies</
td><td> </td><td>3</td><td>IVR_SS</td><td>56991404894</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=slQ4jfpRrbGdTf4i1_2lUeZ39Govo4JRVCvr5VpXLGU</td><td>Fue
muy buena, muy buena, ojala me resuelvan el problema luego si.</td>
</tr><tr>
<td>90991299900</td><td>09/06/2023</td><td>11:38:23</td><td>27577</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>14:11:27</td><td>14:17:49</td><td>01920356c83
934c1</td><td>56991299900</td><td>CC</td><td>71463396-1</td><td>381</
td><td>7800264</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B86O</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56991299900</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EDlLNJ-CSA_RVvGmyvdz5Hcms3bIVmP5mek5DCbaBkE</td><td>Lo que pasa es que ella muy
agradable, me lo soluciono, me llevo a los pasos para solucionar el problema pero
mi teléfono sigue lento para la cantidad de plata que yo pago así que yo
creo que este fin de semana me porto a otro de ustedes, a la competencia.</td>
</tr><tr>
<td>90975927748</td><td>09/06/2023</td><td>14:57:52</td><td>29813</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:50:19</td><td>13:09:59</td><td>019003374ea
76248</td><td>56975927748</td><td>SS</td><td>76505649-7</td><td>1179</
td><td>9035188</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0VNR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56975927748</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZKid9SJKFG97VLv6JpSnOxAHBg8vPTqEantBv7myJqY</td><td>Muy buena la atención
todo muy bien explicado.</td>
</tr><tr>
<td>90992177476</td><td>09/06/2023</td><td>15:21:20</td><td>30103</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>14:11:55</td><td>14:20:42</td><td>01920356c83
934dc</td><td>56992177476</td><td>CC</td><td>75167912-2</td><td>459</
td><td>7788662</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00B87J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56992177476</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>2</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=k5s5Oz4gZsfbfrlGOVXfOyV8aeKBSWTQG_KOAwVihOE</td><td>Pues nada, solo me
resolvieron las dudas que necesitaba saber así que todo muy bien,
gracias.</td>
</tr><tr>
<td>90977212811</td><td>09/06/2023</td><td>13:46:28</td><td>29032</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>18:04:45</td><td>18:30:56</td><td>01920356c83
95d63</td><td>56977212811</td><td>CC</td><td>45892768-5</td><td>1570</
td><td>7795849</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BIBA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56977212811</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=I7N0NzYqt52vldpk6onD1YLlnBmIEWPrggB1aEV2d4M</td><td>No
responde</td>
</tr><tr>
<td>90954662896</td><td>09/06/2023</td><td>15:01:24</td><td>29856</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>10:33:29</td><td>10:41:32</td><td>019003374ea
7460a</td><td>56954662896</td><td>CC</td><td>48297073-7</td><td>483</
td><td>9026669</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C0OP7</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56954662896</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=q1MAl_jCfKe0y_4ifv0RSCEaQmjKFtlvH96fP8iIk1w</td><td>No responde</td>
</tr><tr>
<td>90976690178</td><td>09/06/2023</td><td>11:11:08</td><td>27295</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>19:32:56</td><td>19:38:57</td><td>019003374ea
7ae09</td><td>56976690178</td><td>CC</td><td>74293664-3</td><td>360</
td><td>9032165</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1IKN</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>mi marido no tiene se??al en el
campo vivo</td><td>3</td><td>IVR_105</td><td>56976690178</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_WHT6Dl49YnV1ISrtgSD5pd74yQkt5t9hxgLtoY-XaE</td><td>Quede satisfecha porque me
dieron una respuesta lógica que había caído la antena que había
falla por el temporal de ayer así que hicieron todas las gestiones que yo
necesitaba y gracias a dios logre contactarme con mi marido y muchas gracias por el
servicio y cada vez que yo necesite voy a estar siempre conectándome con
ustedes muy buenos días o buenas tardes así que felicidades, gracias chao
chao.</td>
</tr><tr>
<td>90976567434</td><td>09/06/2023</td><td>14:09:47</td><td>29297</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>11:08:03</td><td>11:14:49</td><td>01920356c83
91110</td><td>56976567434</td><td>CC</td><td>72895873-1</td><td>405</
td><td>7799795</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00AVBJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_CC</
td><td>56976567434</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Uk4ZfT3fjXPiFeEBKngBp8w1ve6YbGVDy4me_ti5Rps</td><td>Fue muy buena la
atención del joven que me atendió así que le saco un 5.</td>
</tr><tr>
<td>90992318514</td><td>09/06/2023</td><td>10:26:58</td><td>26831</
td><td>Call Center
Móvil</td><td>08/06/2023</td><td>12:57:45</td><td>13:06:21</td><td>019003374ea
763d5</td><td>56992318514</td><td>PP</td><td>72975669-5</td><td>516</
td><td>9020941</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1046</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56992318514</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=JykzptsCfkK69wDWypqGM3zynihGy9HEuz2Fpu3iQs0</td><td>El problema aun no ha sido
resuelto si bien se inicio su tramite veremos el resultado en una o dos semanas,
eso, gracias.</td>
</tr><tr>
<td>90976555641</td><td>10/06/2023</td><td>15:11:59</td><td>33323</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:50:28</td><td>17:58:02</td><td>01920356c83
9d86b</td><td>56976555641</td><td>CC</td><td>71271173-6</td><td>453</
td><td>7803748</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CH2H</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_Saludos</td><td>kanokari</td><td>3</td><td>IVR_105</td><td>56976555641</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=NjI2iCBH5XQpbf-1KGLlNDDLz6KV-OVCfPLTK9z3zfw</td><td>Muy conforme con lo que
necesitaba yo, nada más, agradecido también de la señorita que me
atendió.</td>
</tr><tr>
<td>90955274342</td><td>10/06/2023</td><td>16:34:52</td><td>34267</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>20:29:05</td><td>20:37:06</td><td>01920356c83
9ebce</td><td>56955274342</td><td>CC</td><td>48141053-3</td><td>480</
td><td>7802460</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CLTD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56955274342</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=YsBtpUabUOxSkYK5LRVIzgZ1KiuWiseNFoG7Zl_pPJU</td><td>No, super bien, nada que
decir, estoy bien estoy bien satisfecho gracias. </td>
</tr><tr>
<td>90956110712</td><td>10/06/2023</td><td>17:08:24</td><td>34627</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:44:08</td><td>18:09:32</td><td>019003374ea
822a9</td><td>56956110712</td><td>CC</td><td>70101009-4</td><td>1523</
td><td>9037837</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2FOI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56956110712</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90976017005</td><td>10/06/2023</td><td>12:14:10</td><td>31363</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>10:57:15</td><td>11:10:16</td><td>01920356c83
99525</td><td>56976017005</td><td>SS</td><td>74886436-9</td><td>780</
td><td>7808797</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C08R</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56976017005</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0yeeZjv5waRZsOUBPu6Ui6AO7xAFiUTgxqRuKag2vCQ</td><td>No responde</td>
</tr><tr>
<td>90991246859</td><td>10/06/2023</td><td>12:27:19</td><td>31492</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>12:44:05</td><td>12:57:07</td><td>019003374ea
7ef84</td><td>56991246859</td><td>CC</td><td>75917956-0</td><td>782</
td><td>9037102</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C22VP</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56991246859</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90976402888</td><td>10/06/2023</td><td>16:09:51</td><td>33998</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>13:16:52</td><td>13:24:28</td><td>019003374ea
7f555</td><td>56976402888</td><td>CC</td><td>74814722-5</td><td>455</
td><td>9046440</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C24E8</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Saldo_Dificultad</td><td> </td><td>2</
td><td>IVR_CC</td><td>56976402888</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=D7-Rh8Axqht6asWP9m15VAT2wkkNBhdsBGGwtY6j9bY</td><td>Bueno lo que necesitaba fue
bastante expedito y resuelto claramente así que quedé conforme, eso
podría eso es todo.</td>
</tr><tr>
<td>90975480699</td><td>10/06/2023</td><td>16:44:09</td><td>34379</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>14:23:56</td><td>14:42:23</td><td>019003374ea
80146</td><td>56975480699</td><td>CC</td><td>44876386-2</td><td>1106</
td><td>9041033</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C27DM</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero hacer un reclamo en contra de
entel</td><td>3</td><td>IVR_105</td><td>56975480699</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=StaNrKtbMWpsyJKNJHqb80W1yDDtgj39JFVv8yJ2TGQ</td><td>Las ejecutivas no tienen
conocimientos y no tienen ningún tipo de atribución para solucionar los
problemas que tienen los usuarios, entregan plazos, plazos que finalmente como se
puede apreciar en los reclamos que ya se han hecho, no se cumplen no dan una
respuesta, entonces y la única solución que dan los ejecutivos es dar
más plazos y más plazos y yo ya llevo 3 meses con el problema, muchas
gracias.</td>
</tr><tr>
<td>90975414522</td><td>10/06/2023</td><td>17:34:47</td><td>34948</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>21:46:27</td><td>22:00:43</td><td>019003374ea
83eee</td><td>56975414522</td><td>SS</td><td>41304212-7</td><td>855</
td><td>9041880</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2MQH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56975414522</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xt1Fk2N4ybkfhRBuOnmkIv4dXYRR16iVMYfG3oqcaNg</td><td>Excelente atención.</td>
</tr><tr>
<td>90990172320</td><td>10/06/2023</td><td>12:27:35</td><td>31495</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>13:53:30</td><td>14:08:31</td><td>019003374ea
7fc18</td><td>56990172320</td><td>CC</td><td>48201425-9</td><td>900</
td><td>9037284</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2648</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_SSTT_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56990172320</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=W-
K6IKnZVAHz8tZxd-j7nPHCGwgg7Sf8dra4iGxgARM</td><td>Fue muy buena la atención
del ejecutivo de ayer, muchas gracias.</td>
</tr><tr>
<td>90990837624</td><td>10/06/2023</td><td>11:01:20</td><td>30531</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:57:25</td><td>18:30:16</td><td>019003374ea
824cc</td><td>56990837624</td><td>SS</td><td>70006050-0</td><td>1970</
td><td>9050839</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2G9K</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56990837624</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=4x8aQpjs1pntnOCz1p9EHv16rzxhwySDWwTd1G9AqQs</td><td>No
responde</td>
</tr><tr>
<td>90989254531</td><td>10/06/2023</td><td>15:06:21</td><td>33256</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>18:00:13</td><td>18:25:35</td><td>01920356c83
9d9c9</td><td>56989254531</td><td>CC</td><td>72489120-9</td><td>1521</
td><td>7808251</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CHDE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56989254531</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90950936036</td><td>10/06/2023</td><td>15:53:50</td><td>33801</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>12:05:18</td><td>12:20:52</td><td>01920356c83
9a16a</td><td>56950936036</td><td>SS</td><td>46063039-8</td><td>933</
td><td>7807531</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C3AU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56950936036</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=z2XLUmVi8L21JMxOBx_RW-JCHjS7TzbKOHgP1DG-s_0</td><td>No responde</td>
</tr><tr>
<td>90952353091</td><td>10/06/2023</td><td>14:24:16</td><td>32777</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>10:15:13</td><td>10:22:32</td><td>019003374ea
7d317</td><td>56952353091</td><td>CC</td><td>42143861-7</td><td>438</
td><td>9047846</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1RSO</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Pago</td><td> </td><td>3</
td><td>IVR_CC</td><td>56952353091</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90988322520</td><td>10/06/2023</td><td>15:54:37</td><td>33807</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>18:10:55</td><td>18:36:06</td><td>01920356c83
9db59</td><td>56988322520</td><td>CC</td><td>77161478-7</td><td>1510</
td><td>7809742</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CHPU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>3</td><td>IVR_CC</
td><td>56988322520</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=hWpRijMUjvl0PT1GXTG-r27jhAh2pZC7pHkSFh92Oag</td><td>No responde</td>
</tr><tr>
<td>90988887671</td><td>10/06/2023</td><td>15:05:35</td><td>33245</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>20:36:14</td><td>20:53:33</td><td>01920356c83
9ec6b</td><td>56988887671</td><td>SS</td><td>72958411-8</td><td>1038</
td><td>7805482</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CM29</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>3</td><td>IVR_SS</
td><td>56988887671</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Jmh0idDJ0gPT_oDa6WQ3b1bRHcquFNpyqDsY54-y3iw</td><td>Fue muy amable y ejecutiva la
persona que me atendió.</td>
</tr><tr>
<td>90949370700</td><td>10/06/2023</td><td>11:55:05</td><td>31142</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>09:36:23</td><td>09:45:42</td><td>019003374ea
7cd3c</td><td>56949370700</td><td>SS</td><td>46694207-3</td><td>558</
td><td>9047747</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1QDU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56949370700</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IDlOzptABnz-tVo9LTU9ywkQRi0ZrUYg_fipRq65w3E</td><td>No responde</td>
</tr><tr>
<td>90949605648</td><td>10/06/2023</td><td>16:37:22</td><td>34296</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>19:43:33</td><td>19:52:20</td><td>01920356c83
9e716</td><td>56949605648</td><td>CC</td><td>74735576-2</td><td>526</
td><td>7808401</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CKNN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56949605648</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ypCnmgOkY0VO3H37bh-Z1ZkFkp7emG9YLYP_sWusQ6w</td><td>No responde</td>
</tr><tr>
<td>90950280380</td><td>10/06/2023</td><td>11:21:10</td><td>30779</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>11:43:20</td><td>12:10:22</td><td>01920356c83
99d97</td><td>56950280380</td><td>CC</td><td>41477660-4</td><td>1622</
td><td>7811870</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C2CB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Seguro_Consulta_Tipos</td><td> </td><td>3</
td><td>IVR_CC</td><td>56950280380</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Udr5rO2PUsgrJbPo_TZO7HnP6i66K2BtRP7xPJf8o7U</td><td>No responde</td>
</tr><tr>
<td>90973776981</td><td>10/06/2023</td><td>15:11:17</td><td>33315</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>18:14:13</td><td>18:23:17</td><td>01920356c83
9dbcf</td><td>56973776981</td><td>SS</td><td>74293664-3</td><td>544</
td><td>7812677</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CHTK</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero hacer un
reclamo</td><td>3</td><td>IVR_105</td><td>56973776981</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RXjyuV-ydBEaxPaKprHBQj0wsDY1WzDDmjhZzpL3QCw</td><td>No responde</td>
</tr><tr>
<td>90973968880</td><td>10/06/2023</td><td>18:07:49</td><td>35310</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>12:51:31</td><td>13:01:49</td><td>019003374ea
7f0e9</td><td>56973968880</td><td>CC</td><td>48040744-K</td><td>617</
td><td>9037116</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C23AU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56973968880</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HRNPwpIykZYCisU0mnsZv9uOcsfTP7bQYL4lTa4Bt0I</td><td>Era para ingresar un plan a
mi cuenta y todo salió bien, muchas gracias.</td>
</tr><tr>
<td>90973647053</td><td>10/06/2023</td><td>18:08:12</td><td>35314</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>09:04:48</td><td>09:15:55</td><td>019003374ea
7c963</td><td>56973647053</td><td>CC</td><td>46083945-9</td><td>666</
td><td>9045795</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1PF6</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Saldo_Dificultad</td><td> </td><td>2</
td><td>IVR_CC</td><td>56973647053</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=aT9D3EuqEIwGoZOezEHC9XFqO2x7PaHxSd7WeJmhQ68</td><td>No responde</td>
</tr><tr>
<td>90973408268</td><td>10/06/2023</td><td>14:23:56</td><td>32772</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>21:01:12</td><td>21:53:10</td><td>019003374ea
83b75</td><td>56973408268</td><td>CC</td><td>72640098-9</td><td>3118</
td><td>9047449</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2LUR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56973408268</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HSZjsKE9Pe53wFpoZ-BO0rABsjC6LBBMCRyCfkA4J34</td><td>Excelente la atención de
la ejecutiva, hizo todo lo posible para ayudarme y concretar la gestión que
nosotros queríamos, muchas gracias a la ejecutiva, ojalá que hubieran
muchas como ella.</td>
</tr><tr>
<td>90999951457</td><td>10/06/2023</td><td>17:22:09</td><td>34794</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>13:36:04</td><td>13:43:56</td><td>01920356c83
9b180</td><td>56999951457</td><td>SS</td><td>75451187-7</td><td>471</
td><td>7809137</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C7BD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56999951457</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=TyGFGbXX8MyCbK9zj0a2uY1H8kdlzABEmqSThwRrkMo</td><td>Buena la atención de la
persona que me atendió del ejecutivo muy buena, nada que decir.</td>
</tr><tr>
<td>90946141914</td><td>10/06/2023</td><td>15:29:29</td><td>33502</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:06:17</td><td>17:31:49</td><td>01920356c83
9d208</td><td>56946141914</td><td>SS</td><td>72080082-9</td><td>1531</
td><td>7805163</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CFFG</td><td>Plata</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_105</
td><td>56946141914</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=UhT8vGUe90iGl-Gk5P5TqKGPOBpAp57fsYSmk0tjV8Q</
td><td>Bueno la atención en primer lugar fue inmediata, muy gentil muy
educadita la niña que me atendió, me planteó una posible
solución pero que ya radica por ella sino que por el servicio técnico de
la compañía, nada más, pero yo estoy consciente de eso, eso es todo
gracias.</td>
</tr><tr>
<td>90947837611</td><td>10/06/2023</td><td>12:30:49</td><td>31540</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>20:42:24</td><td>20:54:31</td><td>019003374ea
839c9</td><td>56947837611</td><td>SS</td><td>8151460-7</td><td>726</
td><td>9039985</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2LHF</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_SS</
td><td>56947837611</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=RiWTuiBIbw0H-
_aqV8WLKLe7lr-O3DdvL3ZboeDEmME</td><td>No responde</td>
</tr><tr>
<td>90986831741</td><td>10/06/2023</td><td>14:24:56</td><td>32787</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>15:54:25</td><td>16:02:39</td><td>01920356c83
9c751</td><td>56986831741</td><td>PP</td><td>41515759-2</td><td>493</
td><td>7810924</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CCPS</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>Boleta_Consulta_Forma_Pago</td><td> </td><td> </
td><td>103_PP</td><td>56986831741</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=o-JnLcYLvXe7kiDrVJQpTFhCVOvoFfJ-qEYKrdU9JvI</td><td>Muy buena muy buena, todo
solucionado.</td>
</tr><tr>
<td>90999666028</td><td>10/06/2023</td><td>16:10:26</td><td>34005</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>15:49:17</td><td>15:59:07</td><td>019003374ea
80fd9</td><td>56999666028</td><td>PP</td><td>76805243-3</td><td>589</
td><td>9039419</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2B27</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>Ejecutivo_Solicitud</td><td> </td><td> </td><td>103_PP</
td><td>56999666028</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=vRj8LbkOpSumP2Chs746aUh_m60Uzg5L1232s7F1mdY</td><td>Todo
... me sacó de todas las dudas, gracias.</td>
</tr><tr>
<td>90998968470</td><td>10/06/2023</td><td>14:24:09</td><td>32774</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>16:33:57</td><td>16:45:32</td><td>019003374ea
81731</td><td>56998968470</td><td>SS</td><td>74063834-3</td><td>694</
td><td>9041350</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2CSV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56998968470</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=wRRNJ-
b5tojn80D-hZKHP73eq8WH1k7q096bPpFOSQc</td><td>No responde</td>
</tr><tr>
<td>90942852311</td><td>10/06/2023</td><td>15:58:06</td><td>33853</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>20:31:40</td><td>20:41:44</td><td>019003374ea
838c9</td><td>56942852311</td><td>SS</td><td>46713076-5</td><td>604</
td><td>9045526</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2L9F</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero hacer un
reclamo</td><td>3</td><td>IVR_105</td><td>56942852311</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=iQaS53_IbvczUOG6K0lNdxCaYUj02SZ76VopCwM_wuc</td><td>El motivo de mi molestia es
que yo quiero seguir con Entel pero no me dieron solución a mi problema,
así que por ese motivo me voy a cambiar de compañía, ya lo estoy
viendo ahora mismo.</td>
</tr><tr>
<td>90986344603</td><td>10/06/2023</td><td>13:14:08</td><td>32007</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>15:47:13</td><td>15:59:51</td><td>01920356c83
9c64f</td><td>56986344603</td><td>CC</td><td>48040744-K</td><td>757</
td><td>7802016</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CCHQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56986344603</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1GBh7Nn2Rm__WTcB74OBKk_BEq1oWMn4-5Z_LycrIdQ</td><td>No responde</td>
</tr><tr>
<td>90969191653</td><td>10/06/2023</td><td>12:12:37</td><td>31344</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>18:17:36</td><td>18:27:15</td><td>01920356c83
9dc51</td><td>56969191653</td><td>CC</td><td>8151460-7</td><td>578</
td><td>7811197</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CI1M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56969191653</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90944279176</td><td>10/06/2023</td><td>12:29:52</td><td>31526</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>18:49:27</td><td>19:00:04</td><td>019003374ea
82c94</td><td>56944279176</td><td>SS</td><td>41304212-7</td><td>636</
td><td>9047273</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2I7R</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_OTT_Solicitud_Suscripcion</td><td> </
td><td>3</td><td>IVR_SS</td><td>56944279176</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=n3tbjLQqPbMtRG3E-
diY_cKdyliQVJNGFNEgHm0SQVA</td><td>No responde</td>
</tr><tr>
<td>90967022373</td><td>10/06/2023</td><td>17:33:43</td><td>34932</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>11:20:14</td><td>11:27:24</td><td>01920356c83
99943</td><td>56967022373</td><td>CC</td><td>77226772-K</td><td>428</
td><td>7802894</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C19O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_CC</td><td>56967022373</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cyf9GPJBVZQvYUhNhavZgaD0tSoiOJC3TwWzBRyHMI0</td><td>Muy bueno, buena
atención.</td>
</tr><tr>
<td>90967032366</td><td>10/06/2023</td><td>17:54:35</td><td>35151</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>22:47:43</td><td>22:58:18</td><td>01920356c83
9f5db</td><td>56967032366</td><td>SS</td><td>72317299-3</td><td>634</
td><td>7807067</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CODN</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56950101969</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>2</td><td>2</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=eCuIGo5qjDWf3OJ00nespKMZ1k2LR_g-dBjU244wInA</td><td>No
tenían respuesta a lo que estaba preguntando, me llegaron las sim a la casa de
la portabilidad y ellos no tenían la asignación de las sim, son 4
números que cambié y no tenían la identificación de cada sim
para cada local, había bastado que me hubiera dicho no tengo el registro en el
sistema, pero me tuvo 20 minutos y no me supo dar respuesta, no me dijo nunca que
no tenía la información.</td>
</tr><tr>
<td>90998749736</td><td>10/06/2023</td><td>12:12:34</td><td>31343</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:18:26</td><td>17:39:57</td><td>01920356c83
9d3d9</td><td>56998749736</td><td>SS</td><td>75205394-4</td><td>1291</
td><td>7811102</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CFU1</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56998749736</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998804630</td><td>10/06/2023</td><td>11:26:28</td><td>30846</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>18:48:13</td><td>18:55:03</td><td>01920356c83
9e055</td><td>56998804630</td><td>SS</td><td>75095168-6</td><td>409</
td><td>7812734</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CJ1P</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56998804630</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=cLBZBhA8m-hrYspwovWVYaZHE9KcJiOwVXGHgwvrkDI</td><td>No responde</td>
</tr><tr>
<td>90942112045</td><td>10/06/2023</td><td>15:05:49</td><td>33248</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:18:30</td><td>17:51:19</td><td>01920356c83
9d3dd</td><td>56942112045</td><td>SS</td><td>45970674-7</td><td>1968</
td><td>7812577</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CFU5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56942112045</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90984245222</td><td>10/06/2023</td><td>11:32:59</td><td>30892</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>21:00:29</td><td>21:11:43</td><td>01920356c83
9ee8c</td><td>56984245222</td><td>SS</td><td>8151460-7</td><td>673</
td><td>7805498</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CMJA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56984245222</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=gpExrH7VB_Z3_WxBn9577di--fcirtydpeBCWQ9II5I</td><td>No responde</td>
</tr><tr>
<td>90984518186</td><td>10/06/2023</td><td>17:55:47</td><td>35163</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:19:31</td><td>17:29:12</td><td>019003374ea
81ebc</td><td>56984518186</td><td>SS</td><td>75655153-1</td><td>580</
td><td>9050754</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2EP5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_SMS_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_SS</td><td>56984518186</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=uTcvZcd298GqfXnswHQem_iIQephuxy5FJ16YT1NooM</td><td>No
fue solucionado mi problema hasta el momento, todavía tengo el problema de
mensaje, ese es el problema.</td>
</tr><tr>
<td>90997953394</td><td>10/06/2023</td><td>12:55:08</td><td>31808</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>10:44:21</td><td>11:07:07</td><td>019003374ea
7d81e</td><td>56997953394</td><td>SS</td><td>60545800-9</td><td>1365</
td><td>9040474</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1T4S</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Internet_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56997953394</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=SQR6RJTfzLsGIWnHMfQxR5tP9JdCja9oYRozUjx8Vh4</td><td>No responde</td>
</tr><tr>
<td>90984032658</td><td>10/06/2023</td><td>11:16:54</td><td>30727</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>13:22:40</td><td>13:32:33</td><td>019003374ea
7f65a</td><td>56984032658</td><td>CC</td><td>75358133-2</td><td>592</
td><td>9042748</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C24MC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Via_WhatsApp</td><td> </
td><td>3</td><td>IVR_CC</td><td>56984032658</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90984164147</td><td>10/06/2023</td><td>13:00:31</td><td>31839</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>10:58:15</td><td>11:03:39</td><td>01920356c83
9955d</td><td>56984164147</td><td>CC</td><td>75704634-2</td><td>323</
td><td>7804344</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C0AJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56984164147</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ssQdgQbyerMKo9nnU4OeJ2ZaCssREaprn7zbjc-KyLg</td><td>No responde</td>
</tr><tr>
<td>90982797694</td><td>10/06/2023</td><td>14:34:13</td><td>32902</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>18:43:56</td><td>18:47:56</td><td>019003374ea
82bba</td><td>56982797694</td><td>CC</td><td>72512538-0</td><td>239</
td><td>9039820</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2I11</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_Cesion_De_Linea_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56982797694</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wYyPuNh-N__eFlAEQxWeSoojrMJHclU8vTprna-50-I</td><td>Me dieron solución a lo
solicitado y de buena forma en poco tiempo, gracias.</td>
</tr><tr>
<td>90982637653</td><td>10/06/2023</td><td>18:12:05</td><td>35361</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>20:12:18</td><td>20:17:38</td><td>01920356c83
9ea45</td><td>56982637653</td><td>CC</td><td>75346313-5</td><td>320</
td><td>7802440</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CLH5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56982637653</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90938856819</td><td>10/06/2023</td><td>17:23:18</td><td>34810</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>16:28:10</td><td>16:41:27</td><td>01920356c83
9cc26</td><td>56938856819</td><td>SS</td><td>71021172-8</td><td>796</
td><td>7802094</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CE0G</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56938856819</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=X_I-
2n3Vk8gUfiDlDkte5IC1uw2Cjp-Q3uinglG8Wg4</td><td>No responde</td>
</tr><tr>
<td>90965056110</td><td>10/06/2023</td><td>17:32:10</td><td>34917</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>11:50:51</td><td>11:55:28</td><td>01920356c83
99ee7</td><td>56965056110</td><td>CC</td><td>48765706-9</td><td>276</
td><td>7802975</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C2MR</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>no tengo
se??al</td><td>3</td><td>IVR_105</td><td>56965056110</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90964039923</td><td>10/06/2023</td><td>16:57:41</td><td>34534</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:20:00</td><td>17:31:38</td><td>019003374ea
81ecf</td><td>56964039923</td><td>CC</td><td>75271392-8</td><td>697</
td><td>9045196</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2EPO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>3</td><td>IVR_CC</
td><td>56964039923</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=XBwx54bsn2_9jwcwj-JJjgN05wRVlP8rIVkyL214XBc</td><td>No
responde</td>
</tr><tr>
<td>90964553621</td><td>10/06/2023</td><td>11:14:45</td><td>30702</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:17:15</td><td>17:17:59</td><td>01920356c83
9d3a6</td><td>56964553621</td><td>CC</td><td>71021172-8</td><td>42</
td><td>7806716</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CFSE</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56964553621</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td> </td><td>2</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90936381044</td><td>10/06/2023</td><td>13:54:55</td><td>32455</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>22:46:16</td><td>22:57:55</td><td>01920356c83
9f5cd</td><td>56936381044</td><td>SS</td><td>41772383-8</td><td>699</
td><td>7802540</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00COD9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56936381044</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=BMPsnvSr7uGVsOB9DhLAnagWkU9aMXPdy2S5obA1Clc</td><td>No responde</td>
</tr><tr>
<td>90996917217</td><td>10/06/2023</td><td>11:14:58</td><td>30703</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>11:05:49</td><td>11:27:03</td><td>019003374ea
7dc35</td><td>56996917217</td><td>CC</td><td>48189464-6</td><td>1273</
td><td>9042383</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1U5I</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56996917217</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=YARPx8oZvqmc4IaM8qMabOpNSh6h7Ya0gePp9h0Og1Q</td><td>Muy buenos días, mi
solicitud fue para dar una línea adicional en el cual para poder yo gestionar
una compra de un teléfono, ya, en la cual me dijeron que me iban a devolver el
llamado hoy día como a las 10, 10:30 y dentro de eso nunca fue, así que
nada que hacer po, eh la gestión estaba casi lista y se suponía que hoy
día podía ver la línea adicional en mi cuenta y dentro de eso me
iban a dar un cupo para poder comprar un teléfono, porque el teléfono que
yo estoy usando ya no está escuchando muy bien.</td>
</tr><tr>
<td>90982294538</td><td>10/06/2023</td><td>17:28:27</td><td>34869</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>21:13:34</td><td>21:46:58</td><td>01920356c83
9efb6</td><td>56982294538</td><td>CC</td><td>75219608-7</td><td>2003</
td><td>7809942</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CMSK</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56982294538</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90935035104</td><td>10/06/2023</td><td>12:13:56</td><td>31359</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>20:24:57</td><td>20:40:11</td><td>019003374ea
83807</td><td>56935035104</td><td>SS</td><td>42381010-6</td><td>913</
td><td>9047418</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2L3D</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56935035104</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9o9y07KOOlsPmb61myLWH5e5YtuygEcTbVm_OUeLVAk</td><td>No responde</td>
</tr><tr>
<td>90963383307</td><td>10/06/2023</td><td>11:41:36</td><td>31002</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>15:30:37</td><td>15:35:13</td><td>019003374ea
80ce7</td><td>56963383307</td><td>SS</td><td>44582458-5</td><td>276</
td><td>9048674</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2AAL</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56963383307</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90934267998</td><td>10/06/2023</td><td>12:37:05</td><td>31585</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>16:19:47</td><td>16:44:35</td><td>01920356c83
9cb07</td><td>56934267998</td><td>CC</td><td>41453069-9</td><td>1487</
td><td>7805070</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CDNI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56934267998</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=XYplIo9GkjWtMy5QmAo_Rf6PSmzegpYRgZKIFpYS_qU</td><td>No
responde</td>
</tr><tr>
<td>90995490768</td><td>10/06/2023</td><td>14:26:56</td><td>32808</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>16:13:17</td><td>16:22:09</td><td>01920356c83
9ca26</td><td>56995490768</td><td>SS</td><td>40223104-1</td><td>531</
td><td>7808066</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CDGH</td><td>Plata</
td><td>563435</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>600105</td><td>56923809232</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=45nyXOIYzRNvjBOkhlnEMJo0TRHCvPbAeFaoPLVRzVc</td><td>No responde</td>
</tr><tr>
<td>90995244560</td><td>10/06/2023</td><td>17:25:18</td><td>34833</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>12:03:34</td><td>12:07:43</td><td>01920356c83
9a12a</td><td>56995244560</td><td>CC</td><td>71489917-1</td><td>248</
td><td>7807529</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C38U</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_V_H_Entel_Hogar_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56995244560</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=I0svsRipUJ7Ocop0UfticWOZBAajrFm-bvVM7kp_EIw</td><td>No responde</td>
</tr><tr>
<td>90981802440</td><td>10/06/2023</td><td>11:01:05</td><td>30529</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>21:42:07</td><td>21:56:31</td><td>01920356c83
9f1f9</td><td>56981802440</td><td>CC</td><td>75994147-0</td><td>863</
td><td>7809964</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CNEN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56981802440</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90981813351</td><td>10/06/2023</td><td>13:55:23</td><td>32461</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>13:05:40</td><td>13:11:50</td><td>019003374ea
7f369</td><td>56981813351</td><td>PP</td><td>76805243-3</td><td>369</
td><td>9046409</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C23UT</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Portabilidad_Consulta_Estado</td><td> </
td><td> </td><td>103_PP</td><td>56981813351</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>2</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=oCc4EvyRTfFjCMuoiwuvoipf5vmGa-Y1EY7GLH8wGNc</td><td>El
ejecutivo que atendió el llamado se comprometió a devolverme el llamado y
todavía no me lo devuelve, eso.</td>
</tr><tr>
<td>90962018114</td><td>10/06/2023</td><td>11:48:49</td><td>31063</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>13:16:56</td><td>13:20:52</td><td>01920356c83
9ae2d</td><td>56962018114</td><td>CC</td><td>75670746-9</td><td>235</
td><td>7804681</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C6GT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56962018114</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2JjBQan5YrGgraZWesiEwoZBCUCqJekkFwzEVbgmGec</td><td>Muy bueno el servicio.</td>
</tr><tr>
<td>90962252983</td><td>10/06/2023</td><td>15:11:32</td><td>33318</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:13:30</td><td>17:22:18</td><td>019003374ea
81ddf</td><td>56962252983</td><td>CC</td><td>73322270-0</td><td>527</
td><td>9037776</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2EI8</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>estoy sin
cobertura</td><td>3</td><td>IVR_105</td><td>56962252983</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vvcOT-4OxWMXPHVd6mlFmWlpxZSAaalZ33sEQxxDmUA</td><td>No responde</td>
</tr><tr>
<td>90933914828</td><td>10/06/2023</td><td>15:57:46</td><td>33846</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>09:10:50</td><td>09:19:00</td><td>019003374ea
7ca0f</td><td>56933914828</td><td>SS</td><td>74833728-8</td><td>489</
td><td>9040264</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1PKI</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>el mes pasado Me est??n cobrando un
coro si sigo y est??n en lo mismo en mi boleta y necesito que me hagan el
descuento</td><td>3</td><td>IVR_105</td><td>56933914828</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90994662302</td><td>10/06/2023</td><td>13:15:42</td><td>32027</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>14:10:27</td><td>14:26:12</td><td>019003374ea
7feec</td><td>56994662302</td><td>SS</td><td>78292269-6</td><td>944</
td><td>9040996</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C26QS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_SS</
td><td>56994662302</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90994884816</td><td>10/06/2023</td><td>11:00:41</td><td>30527</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>20:30:50</td><td>20:46:43</td><td>019003374ea
838b0</td><td>56994884816</td><td>PP</td><td>71420366-5</td><td>952</
td><td>9049252</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2L8M</td><td> </
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56994884816</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=ESvEl50yygcAr-lWaxBOoj7wicNNsxWWjpufN128LL0</td><td>Muy
buena el servicio de atención pero todavía no solucionan mi problema de
conexión de internet.</td>
</tr><tr>
<td>90979786853</td><td>10/06/2023</td><td>14:34:16</td><td>32903</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>12:26:11</td><td>12:50:25</td><td>01920356c83
9a544</td><td>56979786853</td><td>CC</td><td>72162852-3</td><td>1418</
td><td>7803061</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C49N</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_105</td><td>56979786853</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mzR565SYdEU1qtT-yO8J72QTSWRxpQ4GMYKOE_ogu7Q</td><td>Satisfactoria, en realidad lo
único que le costó fue dar con la red acá la ubicación, pero lo
demás bien gestionado.</td>
</tr><tr>
<td>90932567757</td><td>10/06/2023</td><td>17:09:11</td><td>34638</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>15:35:02</td><td>15:43:39</td><td>019003374ea
80dac</td><td>56932567757</td><td>CC</td><td>75670746-9</td><td>401</
td><td>9039384</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2AGQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56932567757</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7piOePHs3PAiIwuvcAVDonAiUMJOJY6fX1stFsqwYbs</td><td>No responde</td>
</tr><tr>
<td>90994444659</td><td>10/06/2023</td><td>17:23:54</td><td>34813</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>19:05:55</td><td>19:14:26</td><td>01920356c83
9e2b5</td><td>56994444659</td><td>CC</td><td>73964168-3</td><td>510</
td><td>7812771</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CJKP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56994444659</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=duDuvrsjWkjbgcVvyqfbaDn6totS8-07Gie6fhB8SVY</td><td>Muy buena la atención de
la dama, me resolvió mi problema gracias.</td>
</tr><tr>
<td>90932001014</td><td>10/06/2023</td><td>13:22:15</td><td>32110</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>19:48:18</td><td>19:52:20</td><td>019003374ea
8341d</td><td>56932001014</td><td>PP</td><td>75095168-6</td><td>241</
td><td>9049209</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2K43</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Plan_Solicitud_Contratacion</td><td> </td><td> </
td><td>103_PP</td><td>56932001014</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qbV5c0ajqv3IGt9KG6u4LjspCWuG8bp-9iV7zE2aOAk</td><td>Estuvo muy buena la
atención.</td>
</tr><tr>
<td>90994192568</td><td>10/06/2023</td><td>15:52:55</td><td>33789</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>19:19:57</td><td>19:33:16</td><td>01920356c83
9e45b</td><td>56994192568</td><td>CC</td><td>72489120-9</td><td>799</
td><td>7805391</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CK1T</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56994192568</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90994307104</td><td>10/06/2023</td><td>15:20:53</td><td>33435</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>10:49:37</td><td>11:01:04</td><td>019003374ea
7d929</td><td>56994307104</td><td>CC</td><td>72634765-4</td><td>686</
td><td>9040488</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1TD7</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td> </td><td>2</
td><td>IVR_CC</td><td>56994307104</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90979200437</td><td>10/06/2023</td><td>12:49:37</td><td>31736</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>11:49:32</td><td>11:59:24</td><td>019003374ea
7e4db</td><td>56979200437</td><td>CC</td><td>71021007-1</td><td>591</
td><td>9049920</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C20AI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56979200437</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90957886555</td><td>10/06/2023</td><td>13:14:16</td><td>32010</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>14:27:53</td><td>14:41:09</td><td>019003374ea
801fb</td><td>56957886555</td><td>CC</td><td>48581296-2</td><td>795</
td><td>9037367</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C27JA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56957886555</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=hZmqwpsnZ07613ogFuHIrk3cOhfcMYO8bxjqJQlQ--c</td><td>Muy satisfecho, me
gustó.</td>
</tr><tr>
<td>90978874286</td><td>10/06/2023</td><td>12:10:04</td><td>31307</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>15:07:08</td><td>15:20:06</td><td>019003374ea
808e5</td><td>56978874286</td><td>CC</td><td>74870564-3</td><td>777</
td><td>9037467</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C29AJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56978874286</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>3</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90978903030</td><td>10/06/2023</td><td>17:46:31</td><td>35090</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>19:22:22</td><td>19:31:18</td><td>019003374ea
830fd</td><td>56978903030</td><td>PP</td><td>42381010-6</td><td>535</
td><td>9045448</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2JB4</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td> </td><td>103_PP</
td><td>56978903030</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>3</td><td>1</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90958838403</td><td>10/06/2023</td><td>11:43:09</td><td>31023</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>10:07:16</td><td>10:12:12</td><td>019003374ea
7d1e3</td><td>56958838403</td><td>CC</td><td>41477660-4</td><td>295</
td><td>9036671</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1RJ4</td><td>Oro</
td><td>569000</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td> </td><td>3</
td><td>IVR_CC</td><td>56958838403</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=4-
UCGlKbx3c5sUueBnic537wozpWsZRnr55raP03Nvk</td><td>No responde</td>
</tr><tr>
<td>90978642914</td><td>10/06/2023</td><td>17:08:59</td><td>34635</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>18:41:12</td><td>18:57:05</td><td>019003374ea
82b69</td><td>56978642914</td><td>CC</td><td>74871643-2</td><td>952</
td><td>9047255</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2HUG</td><td>Oro</
td><td>563457</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56978642914</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90978737944</td><td>10/06/2023</td><td>16:38:36</td><td>34309</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>13:00:34</td><td>13:07:04</td><td>019003374ea
7f280</td><td>56978737944</td><td>CC</td><td>78292269-6</td><td>389</
td><td>9040824</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C23NL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56978737944</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2nplcr-3_mqHI0p9nRKRbemGWXn2Bjn487JzmRD8640</td><td>No responde</td>
</tr><tr>
<td>90978697462</td><td>10/06/2023</td><td>16:37:45</td><td>34301</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>12:50:48</td><td>12:57:27</td><td>01920356c83
9a9c3</td><td>56978697462</td><td>SS</td><td>43643344-1</td><td>398</
td><td>7809041</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C5DL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Pago</td><td> </td><td>3</
td><td>IVR_SS</td><td>56978697462</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>4</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90993192903</td><td>10/06/2023</td><td>17:23:58</td><td>34814</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>14:03:44</td><td>14:16:50</td><td>01920356c83
9b649</td><td>56993192903</td><td>CC</td><td>80382761-3</td><td>785</
td><td>7812171</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C8HM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56993192903</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=b9PYNgoyvsbopIcVwwUqBpAPSztwwKqzRzfrEPT8LCo</td><td>No responde</td>
</tr><tr>
<td>90978174933</td><td>10/06/2023</td><td>16:46:51</td><td>34413</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>18:23:09</td><td>18:35:29</td><td>019003374ea
828c5</td><td>56978174933</td><td>CC</td><td>74128759-5</td><td>714</
td><td>9049076</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2H9C</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>3</
td><td>IVR_CC</td><td>56978174933</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=uxAJRYS4vtF1D04m8RatmAS8RrtNeUteIFaMomFayiI</td><td>Rápido respuesta,
rápido servicio, solución y alternativas al problema, gracias.</td>
</tr><tr>
<td>90993227543</td><td>10/06/2023</td><td>13:52:03</td><td>32420</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>11:40:32</td><td>11:48:17</td><td>01920356c83
99d13</td><td>56993227543</td><td>CC</td><td>71773996-5</td><td>464</
td><td>7801457</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C287</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56983515343</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AmGLSlXY1NQgXWiNRYGXYIkEYS8pk4__r05OoNTDuhk</td><td>No responde</td>
</tr><tr>
<td>90926471491</td><td>10/06/2023</td><td>14:22:06</td><td>32754</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>21:06:58</td><td>21:20:40</td><td>019003374ea
83bf0</td><td>56926471491</td><td>CC</td><td>75346313-5</td><td>821</
td><td>9041851</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2M2M</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56926471491</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90923882203</td><td>10/06/2023</td><td>12:18:17</td><td>31380</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>08:41:56</td><td>08:52:28</td><td>019003374ea
7c7b3</td><td>56923882203</td><td>CC</td><td>71226092-0</td><td>631</
td><td>9047652</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1P1O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56923882203</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=T5iPN-8nDrXFUjiTz8RQUS1MUvWi0XM-E5fTqnxi1GA</td><td>No
responde</td>
</tr><tr>
<td>90992589092</td><td>10/06/2023</td><td>16:46:37</td><td>34409</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>16:59:40</td><td>17:11:45</td><td>019003374ea
81b81</td><td>56992589092</td><td>SS</td><td>41304212-7</td><td>724</
td><td>9043301</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2DVB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56992589092</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=STeRLUsP__7lBdoMlsK3Qt1TdQgnKefPtZRo-jdTCoc</td><td>No responde</td>
</tr><tr>
<td>90992746642</td><td>10/06/2023</td><td>16:42:48</td><td>34363</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>11:53:25</td><td>12:00:07</td><td>019003374ea
7e58d</td><td>56992746642</td><td>CC</td><td>74574595-4</td><td>401</
td><td>9049931</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C20G4</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td>llamo Joaqu??n y el sector
no hay se??al no hay
internet</td><td>3</td><td>IVR_105</td><td>56992746642</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Rq0x6Vk2js5q2BEhJEuXeKpxny832evEh_HadYVGfFg</td><td>No responde</td>
</tr><tr>
<td>90992425871</td><td>10/06/2023</td><td>15:51:45</td><td>33776</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:35:37</td><td>17:41:01</td><td>01920356c83
9d64d</td><td>56992425871</td><td>SS</td><td>70985904-8</td><td>324</
td><td>7802243</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CGHK</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56992425871</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=dm-
vdYwqNqpUVSQyCYVYhrQR7Z3dn63gWWFgKWBxtm8</td><td>No responde</td>
</tr><tr>
<td>90956940215</td><td>10/06/2023</td><td>16:19:36</td><td>34079</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>17:03:38</td><td>17:13:42</td><td>019003374ea
81c31</td><td>56956940215</td><td>CC</td><td>71420366-5</td><td>604</
td><td>9039596</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2E4R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56956940215</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90926141403</td><td>10/06/2023</td><td>12:27:40</td><td>31497</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>19:54:16</td><td>20:01:26</td><td>01920356c83
9e849</td><td>56926141403</td><td>CC</td><td>70280965-7</td><td>429</
td><td>7809871</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CL19</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56926141403</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90957089794</td><td>10/06/2023</td><td>11:22:51</td><td>30802</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>10:51:42</td><td>10:58:56</td><td>019003374ea
7d989</td><td>56957089794</td><td>CC</td><td>74579430-0</td><td>433</
td><td>9042340</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C1TG7</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56957089794</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=wuI_FK1Olb-IDxJNf5Sy-
IIfRQDIlKLBshpkVH1ZeKs</td><td>Se resolvió mi problema. </td>
</tr><tr>
<td>90957153302</td><td>10/06/2023</td><td>17:26:13</td><td>34842</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>14:02:02</td><td>14:18:01</td><td>019003374ea
7fd97</td><td>56957153302</td><td>CC</td><td>75742111-9</td><td>904</
td><td>9044711</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C26G7</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56957153302</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90971638709</td><td>10/06/2023</td><td>17:32:39</td><td>34923</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>16:46:40</td><td>17:14:06</td><td>01920356c83
9cee8</td><td>56971638709</td><td>CC</td><td>71271173-6</td><td>1645</
td><td>7809551</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CEMI</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_M_Chip_Cambio</
td><td>compra un plan que ten??a como numero
antiguo</td><td>3</td><td>IVR_105</td><td>56971638709</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4hc46-0wlYP5aAqLSzxS5FRCG-xEuwLaByml3XInDas</td><td>Muy bueno.</td>
</tr><tr>
<td>90944989049</td><td>10/06/2023</td><td>17:27:35</td><td>34860</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>11:52:36</td><td>12:00:56</td><td>019003374ea
7e56e</td><td>56944989049</td><td>CC</td><td>46063039-8</td><td>500</
td><td>9040665</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C20F5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56944989049</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=lnFEYysWTj24a8y7x0qXeZL_foSz5dWFQupYcssOZXw</td><td>No responde</td>
</tr><tr>
<td>90956737710</td><td>10/06/2023</td><td>17:24:59</td><td>34827</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>13:45:14</td><td>14:05:26</td><td>01920356c83
9b305</td><td>56956737710</td><td>CC</td><td>70408952-K</td><td>1211</
td><td>7810669</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C7NI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56956737710</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ioLof9qeDNFP8LPc1DM88pFM8cJLklZvo5PUJD41ai0</td><td>No responde</td>
</tr><tr>
<td>90956573911</td><td>10/06/2023</td><td>11:01:07</td><td>30530</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>10:13:20</td><td>10:26:23</td><td>01920356c83
98e3b</td><td>56956573911</td><td>SS</td><td>77080097-8</td><td>782</
td><td>7807257</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BUHH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56956573911</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>2</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=UV38bZ2UpW1Ad6b0uAFhE2kkOUvQ_7PxawdWC1dd7jE</td><td>No
responde</td>
</tr><tr>
<td>90956554966</td><td>10/06/2023</td><td>18:11:08</td><td>35348</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>12:07:59</td><td>12:19:58</td><td>01920356c83
9a1e9</td><td>56956554966</td><td>CC</td><td>46083945-9</td><td>718</
td><td>7806010</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00C3ET</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_M_Entel_Movil_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56956554966</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gh99sE0wiFwQMoZ1Rq6XgcGLnlkxAo_c1Arc0vJrJJI</td><td>Satisfactorio porque me
quedó muy claro todo lo que todas las dudas que yo le hice a la
operadora.</td>
</tr><tr>
<td>90977473435</td><td>10/06/2023</td><td>17:54:40</td><td>35153</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>08:22:24</td><td>08:41:41</td><td>01920356c83
9830d</td><td>56977473435</td><td>CC</td><td>74588361-3</td><td>1156</
td><td>7808568</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00BRO8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56977473435</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90988057977</td><td>10/06/2023</td><td>11:26:25</td><td>30845</
td><td>Call Center
Móvil</td><td>09/06/2023</td><td>13:29:35</td><td>13:53:41</td><td>019003374ea
7f7a6</td><td>56988057977</td><td>CC</td><td>70568286-0</td><td>1446</
td><td>9040891</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C250O</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_105</
td><td>56988057977</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=g23yj4n1tn_W3OdDKh7JjeSx7zygz4y4DZX9xfENTBk</td><td>No responde</td>
</tr><tr>
<td>90956494009</td><td>12/06/2023</td><td>12:57:41</td><td>37509</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:54:05</td><td>11:02:38</td><td>019003374ea
85146</td><td>56956494009</td><td>CC</td><td>74930100-7</td><td>397</
td><td>9052453</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2RCT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56956494009</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=rIxxvoo1Sgeyhufe8-JsCz1X9VXTmLAPpHdPQh92n1k</td><td>Muy
bien, excelente.</td>
</tr><tr>
<td>90956446147</td><td>12/06/2023</td><td>14:52:59</td><td>38844</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:37:50</td><td>10:43:40</td><td>01920356c83
a030e</td><td>56956446147</td><td>CC</td><td>74772140-8</td><td>349</
td><td>7813080</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CRN3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</
td><td>IVR_CC</td><td>56956446147</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>4</
td><td>3</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90987658392</td><td>12/06/2023</td><td>15:32:36</td><td>39296</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>13:39:29</td><td>13:42:09</td><td>019003374ea
867d3</td><td>56987658392</td><td>SS</td><td>71773996-5</td><td>159</
td><td>9058074</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3116</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56987658392</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90987679095</td><td>12/06/2023</td><td>11:11:43</td><td>36353</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>11:34:43</td><td>11:38:53</td><td>01920356c83
a09f3</td><td>56987679095</td><td>CC</td><td>74579430-0</td><td>249</
td><td>7815038</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CTE5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_CC</
td><td>56987679095</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90944914090</td><td>12/06/2023</td><td>10:55:51</td><td>36180</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>16:37:29</td><td>16:43:47</td><td>01920356c83
a2d37</td><td>56944914090</td><td>CC</td><td>76661110-9</td><td>377</
td><td>7815463</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D682</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_usuario_enojado</td><td> </td><td>3</td><td>IVR_CC</
td><td>56951951137</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vMCjNJSJKa57dgRvu_HMyhce7b9lhff-jDls8wXWhPE</td><td>No responde</td>
</tr><tr>
<td>90944922165</td><td>12/06/2023</td><td>10:08:19</td><td>35642</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:05:03</td><td>10:18:19</td><td>019003374ea
84bd7</td><td>56944922165</td><td>CC</td><td>70860195-0</td><td>795</
td><td>9051331</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2Q1I</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56944922165</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mGnoBwwecP7uVfcuLYHsfk-sJQd4Hwvv5gTS2iF3_tY</td><td>Hola buenos días, no,
muy conforme con la respuesta del ejecutivo y dio solución al requerimiento
por lo menos fue operante, muchas gracias, hasta luego.</td>
</tr><tr>
<td>90923991207</td><td>12/06/2023</td><td>15:10:19</td><td>39024</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>14:32:47</td><td>14:49:24</td><td>019003374ea
86e30</td><td>56923991207</td><td>CC</td><td>76296007-9</td><td>996</
td><td>9052852</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C32K2</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td> </td><td>3</td><td>IVR_105</td><td>56923991207</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>4</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=erBtmDwWxgNWOCdISQl1W_xqMGbV62tlvzMANp-Dbxs</td><td>No responde</td>
</tr><tr>
<td>90957000866</td><td>12/06/2023</td><td>10:50:54</td><td>36114</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>12:11:22</td><td>12:15:35</td><td>019003374ea
85b88</td><td>56957000866</td><td>CC</td><td>77079269-K</td><td>252</
td><td>9058976</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2TUR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56957000866</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=OsWuMW3P7Na5uoGRAjw0J9oGEz0JG4wwsdOarkjDLu4</td><td>No responde</td>
</tr><tr>
<td>90992775064</td><td>12/06/2023</td><td>14:09:45</td><td>38352</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>15:27:41</td><td>15:30:46</td><td>01920356c83
a25f2</td><td>56992775064</td><td>CC</td><td>74772140-8</td><td>185</
td><td>7817169</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D4DT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56992775064</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90993025958</td><td>12/06/2023</td><td>12:46:57</td><td>37412</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>12:08:14</td><td>12:17:25</td><td>019003374ea
85b16</td><td>56993025958</td><td>CC</td><td>73035799-0</td><td>551</
td><td>9051519</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2TR9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56993025958</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wi3mUsHEsA4GkEi55Lh4v6CRo1tE5f_g8DsOUEV45NI</td><td>Fue muy satisfactoria la
atención, fue muy claro, conciso y resolvió mi situación o sea no
tengo nada que decir de la persona que me atendido, no me acuerdo el nombre de
él pero fue un 7, gracias.</td>
</tr><tr>
<td>90992907265</td><td>12/06/2023</td><td>13:48:55</td><td>38095</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>15:00:30</td><td>15:06:46</td><td>01920356c83
a63d5</td><td>56992907265</td><td>CC</td><td>48201425-9</td><td>376</
td><td>7821704</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DJSC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56992907265</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90931023019</td><td>12/06/2023</td><td>11:12:45</td><td>36365</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>13:56:36</td><td>14:11:41</td><td>019003374ea
869ea</td><td>56931023019</td><td>CC</td><td>75387078-4</td><td>904</
td><td>9054907</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C31HT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56931023019</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>4</
td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90931113777</td><td>12/06/2023</td><td>15:46:14</td><td>39424</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>21:18:32</td><td>21:30:15</td><td>01920356c83
a44fb</td><td>56931113777</td><td>SS</td><td>72703394-7</td><td>702</
td><td>7819332</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DC5R</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56931113777</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wlmN7536SppERrvjXnnazL_kJ3LVY2tNOZJu3utzO_A</td><td>Ejecutivo muy claro, preciso,
amable, los 2 o 3 que me atendieron el fin de semana fueron muy gentiles, eso,
buena la experiencia con Entel, gracias.</td>
</tr><tr>
<td>90926368888</td><td>12/06/2023</td><td>10:10:08</td><td>35665</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>14:24:10</td><td>15:09:53</td><td>01920356c83
a6145</td><td>56926368888</td><td>SS</td><td>7287939-2</td><td>2742</
td><td>7823967</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DJ7S</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_105</td><td>56926368888</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ZExv-uhNHx4SrVXCkbuqV9p3khGQ-3pc_2teb6_kPsQ</td><td>La atención del joven
fue muy buena muy comprensivo igual porque uno también se ofusca pero trato de
hacer todo lo que él mas pudo por unos cobros demás porque me cobraron
dos meses seguidos 77 mil pesos y bueno trato de solucionar uno y el otro esta en
espera po hasta que yo vaya en toda caso yo doy las gracias a la persona o al
señor que me atendió ese día porque muy buena su atención mucha
paciencia conmigo, gracias.</td>
</tr><tr>
<td>90993156377</td><td>12/06/2023</td><td>10:06:22</td><td>35619</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:35:40</td><td>10:37:27</td><td>019003374ea
84f19</td><td>56993156377</td><td>CC</td><td>70327302-5</td><td>107</
td><td>9052420</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2QRG</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_PV_G_Dificultades_Reclamo</td><td>Quiero hablar con la CQ tiba que estaba
hablando reci??n por favor que tuvo que cortarle porque estaba llam??ndome mi
pieza</td><td>3</td><td>IVR_105</td><td>56993156377</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=H7tObw_MtfIeOnXuAvcj4AVbqbOac09DFSHmzynVMmw</td><td>Fue muy bien muy bien
atendida, muy bien acogida y todo se resolvió muchas gracias Entel.</td>
</tr><tr>
<td>90993097556</td><td>12/06/2023</td><td>14:36:41</td><td>38645</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>19:55:13</td><td>20:32:56</td><td>01920356c83
a3f44</td><td>56993097556</td><td>SS</td><td>77905796-8</td><td>2262</
td><td>7815645</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DAO4</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56957081150</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=3XgA-GFbC6EYJ6O3NQcvkyHeB7Xtz_gk9fyw7pVoEjs</td><td>Primero que nada la persona
me trato de mentiroso con la información que le estaba dado yo y después
se dio cuenta que era él que estaba en un error, y estuvo como 2 horas, no,
una hora más o menos al teléfono, para después decirme que no
podía resolver nada, a parte que prácticamente me trato de mentiroso
porque yo le decía que tenia un plan con datos ilimitados y me decía que
no que los datos se me habían acabado que las llamadas se me habían
acabado y yo explicándole que era un plan ilimitado al final después
pidiendo disculpas después de casi una hora al teléfono dijo que en 5 o
10 días hábiles me iban a resolver el tema.</td>
</tr><tr>
<td>90978095529</td><td>12/06/2023</td><td>16:43:37</td><td>40007</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>10:58:25</td><td>11:01:23</td><td>01920356c83
a525a</td><td>56978095529</td><td>SS</td><td>76344896-7</td><td>178</
td><td>7823224</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DFGN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56978095529</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=kKu3NUURmKlm1cNH-m9cxOtpyfmk-hYTEDmAxCHOpfc</
td><td>Solucionado en un tiempo prudente.</td>
</tr><tr>
<td>90978433172</td><td>12/06/2023</td><td>10:00:53</td><td>35559</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>21:57:14</td><td>22:01:27</td><td>019003374ea
89749</td><td>56978433172</td><td>CC</td><td>77474333-2</td><td>253</
td><td>9052243</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3CSA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56978433172</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=OmCyod303QE_A7K6K89VTBP9hDRTte_zU0PxpjOH-lw</td><td>No
responde</td>
</tr><tr>
<td>90957657053</td><td>12/06/2023</td><td>14:32:43</td><td>38599</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>16:40:28</td><td>16:59:51</td><td>01920356c83
a2d88</td><td>56957657053</td><td>CC</td><td>72191891-2</td><td>1162</
td><td>7820071</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D6AJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56957657053</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=V7YN2MfjmFcPVB48YG_2F4NWkGfpFtBg9FYJjaPi72A</td><td>No responde</td>
</tr><tr>
<td>90957798454</td><td>12/06/2023</td><td>11:35:40</td><td>36587</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>18:16:54</td><td>18:35:59</td><td>01920356c83
a70e0</td><td>56957798454</td><td>CC</td><td>70006050-0</td><td>986</
td><td>7821869</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DN4I</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56957798454</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=9BMSxV3sfM4Z6qp5u9BmL5YMSRN9yCaLNJ4QJLEcDNA</td><td>No
responde</td>
</tr><tr>
<td>90979375204</td><td>12/06/2023</td><td>14:10:54</td><td>38364</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>09:41:41</td><td>09:45:42</td><td>01920356c83
9fdb6</td><td>56979375204</td><td>CC</td><td>74772140-8</td><td>240</
td><td>7817613</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CQCF</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>3</td><td>IVR_CC</
td><td>56979375204</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=fITc9NcvHQjux82m_cQ_KSKXSl9Q4RP0jTqPEjHGwIg</td><td>No responde</td>
</tr><tr>
<td>90979547502</td><td>12/06/2023</td><td>14:23:51</td><td>38489</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>16:01:50</td><td>16:17:54</td><td>019003374ea
8b806</td><td>56979547502</td><td>CC</td><td>73322270-0</td><td>963</
td><td>9061233</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3L1P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td> </td><td>3</td><td>IVR_CC</td><td>56979547502</
td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=yMdAq0l4ps_tjuW5EHNblA1PjDBgs0fPq32roxkFcGg</td><td>Fue
fácil el proceso, rápido y seguro.</td>
</tr><tr>
<td>90994107333</td><td>12/06/2023</td><td>13:12:42</td><td>37694</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>21:23:39</td><td>21:31:27</td><td>01920356c83
a7b8e</td><td>56994107333</td><td>SS</td><td>72302723-3</td><td>411</
td><td>7821978</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DPPR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56994107333</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90979622720</td><td>12/06/2023</td><td>11:40:28</td><td>36648</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>16:42:44</td><td>16:50:13</td><td>019003374ea
87d41</td><td>56979622720</td><td>CC</td><td>70860195-0</td><td>449</
td><td>9053053</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C36CA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56979622720</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90994136100</td><td>12/06/2023</td><td>12:32:21</td><td>37228</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>18:16:35</td><td>18:35:06</td><td>019003374ea
8c07d</td><td>56994136100</td><td>CC</td><td>76258516-2</td><td>1015</
td><td>9061956</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3N5C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</td><td>IVR_CC</
td><td>56994136100</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=dLVCLMP3anTidmY-GOrJzIAyzrn80P4XzonFzGYqTDk</td><td>No responde</td>
</tr><tr>
<td>90994160739</td><td>12/06/2023</td><td>15:43:28</td><td>39391</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>14:16:08</td><td>14:21:27</td><td>019003374ea
86c2c</td><td>56994160739</td><td>SS</td><td>74885147-K</td><td>318</
td><td>9055994</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C323U</td><td>Oro
Plus</td><td>563457</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56994160739</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MMw9j60TQIexBX7qDd8QU5YiofkUgs2avSn-pjGpwTo</td><td>No responde</td>
</tr><tr>
<td>90932192183</td><td>12/06/2023</td><td>14:32:09</td><td>38593</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:28:49</td><td>10:34:09</td><td>019003374ea
84e64</td><td>56932192183</td><td>SS</td><td>76446667-5</td><td>319</
td><td>9056633</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2QLR</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td> </td><td>3</td><td>IVR_105</td><td>56932192183</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=2OkVOTw7yAbJR8-8TvyUALw40oBekPmJHox0W65Sqcs</td><td>Fue mala porque me hicieron
preguntas con respecto al nombre de mi hijo, tengo 4 hijos, uno de mis hijos esta
en Colombia y llevo 6 meses sin ver a mi hijo, después a fecha de nacimiento
de mi ex señora, y también apareció mala y la fecha de nacimiento
era el 69 de mi señora, me pidieron el numero de Rut, el numero de serie, no
estoy conforme en realidad con la atención fue extremadamente complicado para
poder cambiar de plan tengo 2 teléfonos de Entel con la compañía de
Entel.</td>
</tr><tr>
<td>90932204429</td><td>12/06/2023</td><td>15:37:30</td><td>39319</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>11:38:53</td><td>11:50:37</td><td>019003374ea
856f8</td><td>56932204429</td><td>CC</td><td>76473031-3</td><td>643</
td><td>9054664</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2SQC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </td><td>3</
td><td>IVR_CC</td><td>56932204429</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Z1Pj9y7lvuQKl7N3dMd8ww-tUKXvj-MMz2TliVvP5Ww</td><td>No
estoy satisfecha en realidad se que el call center no tiene la culpa porque Entel
es como limitado en realidad los problemas que a veces uno tiene no los puede
solucionar con call center sin embargo a uno lo derivan para otra
compañía o sea lo mandan para otros lugares que tiene que ir directamente
uno yo no entiendo para que existe si soluciones no hay en realidad ni siquiera
para poder sacar una línea nueva ni para eso tienen solución.</td>
</tr><tr>
<td>90932511350</td><td>12/06/2023</td><td>15:14:13</td><td>39068</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>11:26:26</td><td>11:35:30</td><td>019003374ea
85546</td><td>56932511350</td><td>CC</td><td>46083945-9</td><td>543</
td><td>9051440</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2SCT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56932511350</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90994862955</td><td>12/06/2023</td><td>13:25:44</td><td>37854</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>20:38:44</td><td>20:46:27</td><td>019003374ea
8c902</td><td>56994862955</td><td>CC</td><td>75423932-8</td><td>462</
td><td>9062043</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3P9C</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Internet_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56994862955</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>5</
td><td>2</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_nM6IFsEEoidX4yzCy4SaLc3wauMDz1goY0PFaUGZr8</td><td>Buenas tardes mi nombre es
Marcelo Contreras, quede insatisfecho con el call center ya que lo que le solicite
al joven que estuvo en el fin de semana me habilito un numero que no corresponde, y
ni siquiera averiguo y ni siquiera me pregunto si estaba correcto o no el
número pero la niña que me respondió el día de hoy por el call
center me dejo satisfecho.</td>
</tr><tr>
<td>90994607507</td><td>12/06/2023</td><td>13:13:03</td><td>37700</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>09:21:05</td><td>09:29:39</td><td>019003374ea
84858</td><td>56994607507</td><td>SS</td><td>45644053-3</td><td>513</
td><td>9051293</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2P5O</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_5G_Consulta</td><td> </td><td>3</
td><td>IVR_105</td><td>56994607507</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gGZEGub7z4FHS1_2gjiQ65QkQ1QD7yhDEm8uqF3fP_k</td><td>No responde</td>
</tr><tr>
<td>90995102211</td><td>12/06/2023</td><td>11:40:20</td><td>36646</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>12:07:39</td><td>12:16:20</td><td>019003374ea
85aff</td><td>56995102211</td><td>CC</td><td>70831146-4</td><td>520</
td><td>9052576</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2TQI</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</
td><td>IVR_CC</td><td>56995102211</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=4mWPPeaAcd7HH3uja0-jO1ljZQgbYtpGpHm-hg9dWUE</td><td>Porque me resolvieron todas
mis dudas que yo tenía.</td>
</tr><tr>
<td>90994919058</td><td>12/06/2023</td><td>16:15:18</td><td>39742</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>09:40:56</td><td>09:55:10</td><td>019003374ea
89e73</td><td>56994919058</td><td>SS</td><td>42110722-K</td><td>853</
td><td>9062166</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3ELK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56994919058</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=toaLS2elSJ0MCfzNhajiV26sWTwuEs8tnHYg6LflQWY</td><td>Me resolvió lo que
necesitaba así que igual agradecida porque la atención fue buena.</td>
</tr><tr>
<td>90962305609</td><td>12/06/2023</td><td>13:46:29</td><td>38068</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>18:20:36</td><td>18:32:06</td><td>019003374ea
8c0bf</td><td>56962305609</td><td>CC</td><td>72736636-9</td><td>687</
td><td>9061959</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3N7D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56962305609</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90981741043</td><td>12/06/2023</td><td>12:34:38</td><td>37258</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:25:31</td><td>10:41:19</td><td>019003374ea
84e09</td><td>56981741043</td><td>CC</td><td>77079269-K</td><td>947</
td><td>9055580</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2QJ1</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </
td><td>3</td><td>IVR_105</td><td>56981741043</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=JMOZA4R1F0e8SvVt8N0S1WtZQdKp7tZwyAEKQA_x5b8</td><td>No responde</td>
</tr><tr>
<td>90995684957</td><td>12/06/2023</td><td>14:15:45</td><td>38427</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>15:41:42</td><td>15:47:31</td><td>01920356c83
a2756</td><td>56995684957</td><td>SS</td><td>75908187-0</td><td>348</
td><td>7819039</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D4P1</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56995684957</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=tfS3T_hOjrwpCD6FE9lAzPcokqahhuFMKl1UHcK3tSs</td><td>No responde</td>
</tr><tr>
<td>90934179163</td><td>12/06/2023</td><td>11:20:19</td><td>36425</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>19:36:51</td><td>19:48:44</td><td>01920356c83
a75ae</td><td>56934179163</td><td>CC</td><td>42781904-3</td><td>712</
td><td>7823042</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DOAU</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Renuncia</td><td>necesito quitar un numero
adicional</td><td>3</td><td>IVR_105</td><td>56934179163</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qcSY_QKzUEjm8TOTG11krX6qvzqHLcf5gUaoyNPSE5Q</td><td>No responde</td>
</tr><tr>
<td>90963312397</td><td>12/06/2023</td><td>13:38:50</td><td>37970</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>09:27:26</td><td>09:32:12</td><td>019003374ea
848cc</td><td>56963312397</td><td>CC</td><td>76805243-3</td><td>285</
td><td>9052365</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2P9C</td><td>Oro
Plus</td><td>569000</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td> </td><td>3</td><td>IVR_CC</
td><td>56963312397</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>5</td><td>3</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=7z5Pzo8fy1178HDcZfS_bru1gVttJOJ-cZ_nu5CZ_B8</td><td>No
responde</td>
</tr><tr>
<td>90934658825</td><td>12/06/2023</td><td>16:07:25</td><td>39645</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>18:42:37</td><td>18:57:47</td><td>019003374ea
8895c</td><td>56934658825</td><td>CC</td><td>75407371-3</td><td>899</
td><td>9058486</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C39D2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56934658825</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=AkOjASPgemce5PLOY5NR97oNY-tRFSdOfIiP7t5oaSc</td><td>Muy
noble la atención.</td>
</tr><tr>
<td>90962466539</td><td>12/06/2023</td><td>10:43:02</td><td>36047</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>15:33:14</td><td>15:54:07</td><td>019003374ea
87583</td><td>56962466539</td><td>CC</td><td>75670746-9</td><td>1252</
td><td>9059372</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C34EH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56962466539</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=5oPAH82aS-
cCPUwF6d02F5EONuXFfpChvEVSsXFkFvY</td><td>No responde</td>
</tr><tr>
<td>90962660327</td><td>12/06/2023</td><td>10:36:40</td><td>35963</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>15:21:22</td><td>15:57:11</td><td>01920356c83
a6539</td><td>56962660327</td><td>SS</td><td>70776681-6</td><td>2148</
td><td>7824028</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DK7F</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56962660327</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=eyA9G3xDPDYUNG0JZxhHBcPAZu9hBkSqWZeBQ9RJj34</td><td>No responde</td>
</tr><tr>
<td>90996722124</td><td>12/06/2023</td><td>13:12:38</td><td>37690</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>11:14:37</td><td>11:26:27</td><td>01920356c83
a0760</td><td>56996722124</td><td>CC</td><td>74814722-5</td><td>709</
td><td>7815911</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CSPJ</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</td><td>IVR_CC</
td><td>56996722124</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WAkTpGy4jFhH15FZqKWXcQUd964dwmiNReaqaO0xM5I</td><td>El encagrdo del callc enr me
aclaor todas mis daus, me epxlcio de amnera brde me soluciono la situacion y dio
repsuetsa a los requeimrientos que yoe staba realziando asi qu quede bastante
satisfheca en realacion a lo que estaba solitando y ala gesniton por aprte de
él. </td>
</tr><tr>
<td>90996774700</td><td>12/06/2023</td><td>15:38:00</td><td>39324</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>12:26:54</td><td>12:41:20</td><td>019003374ea
85df7</td><td>56996774700</td><td>CC</td><td>70001758-3</td><td>865</
td><td>9051556</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2UIA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56996774700</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90964134338</td><td>12/06/2023</td><td>13:56:15</td><td>38185</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:24:50</td><td>10:29:53</td><td>019003374ea
84df7</td><td>56964134338</td><td>CC</td><td>71489769-1</td><td>302</
td><td>9051354</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2QIF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56964134338</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4bi39qxL_XcmL-G1qlbpDhBqRtySFr_HyTNle5ruCms</td><td>No responde</td>
</tr><tr>
<td>90964373052</td><td>12/06/2023</td><td>10:35:42</td><td>35944</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>18:41:17</td><td>18:49:16</td><td>019003374ea
88938</td><td>56964373052</td><td>CC</td><td>43517905-3</td><td>478</
td><td>9059593</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C39BU</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_105</td><td>56964373052</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90965098364</td><td>12/06/2023</td><td>15:46:23</td><td>39427</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>16:41:16</td><td>16:49:09</td><td>019003374ea
87d19</td><td>56965098364</td><td>CC</td><td>77435394-1</td><td>472</
td><td>9057248</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C36B2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56965098364</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90982829482</td><td>12/06/2023</td><td>16:32:49</td><td>39915</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>18:20:35</td><td>18:28:10</td><td>01920356c83
a7118</td><td>56982829482</td><td>SS</td><td>46713076-5</td><td>454</
td><td>7822436</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DN6A</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56982829482</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=nfbh9i4atvrFMMY_mjtDZwc6-HKQYxavBliW7jM_--w</td><td>La
atención ha sido buena pero el problema que la señal aun no se ha vuelto
a mejorar, sigue igual.</td>
</tr><tr>
<td>90966042095</td><td>12/06/2023</td><td>15:47:30</td><td>39441</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>20:06:21</td><td>20:13:11</td><td>01920356c83
a774d</td><td>56966042095</td><td>CC</td><td>72406197-4</td><td>408</
td><td>7823636</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DONS</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56966042095</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90939076767</td><td>12/06/2023</td><td>11:17:22</td><td>36389</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>14:09:11</td><td>14:12:00</td><td>019003374ea
8b06e</td><td>56939076767</td><td>CC</td><td>74971842-0</td><td>169</
td><td>9060534</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3J54</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_CC</
td><td>56939076767</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=4-MEu2G6L47h_b28g3A3fX3Xi8UZpNt6V0vPhm7092w</td><td>No
responde</td>
</tr><tr>
<td>90997985213</td><td>12/06/2023</td><td>13:04:29</td><td>37592</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>14:43:35</td><td>14:56:53</td><td>01920356c83
a2142</td><td>56997985213</td><td>PP</td><td>40890379-3</td><td>797</
td><td>7816207</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D38E</td><td> </
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>Boleta_Dificultad_Cobro</td><td>todos los meses me cobraron extra estoy
aburrido</td><td>3</td><td>IVR_105</td><td>56997985213</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>2</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=HEyow2KRj1d6YrBVrsPGdskRTgvu34wIQkinfoNyS9E</td><td>No responde</td>
</tr><tr>
<td>90940846929</td><td>12/06/2023</td><td>13:09:05</td><td>37648</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>09:51:16</td><td>10:09:50</td><td>01920356c83
9fe7d</td><td>56940846929</td><td>CC</td><td>71545003-K</td><td>1113</
td><td>7815812</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CQIM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>3</td><td>IVR_CC</
td><td>56940846929</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ahHtY4KadY1EYUiqJ0QCnO0mJCrtznzvdnHqoPbSsoM</td><td>Fue muy amable, muy asertivo
y soluciono rápidamente mi problema.</td>
</tr><tr>
<td>90998260849</td><td>12/06/2023</td><td>15:15:21</td><td>39085</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>22:50:24</td><td>23:17:27</td><td>01920356c83
a7f27</td><td>56998260849</td><td>CC</td><td>7253713-0</td><td>1622</
td><td>7823712</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DQMI</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56998260849</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=zNOwggMk01Rjkv6XQWXTv-hbSxvbwqncd2fYGaUl4dI</td><td>Bueno se refería al pago
de mi cuenta que había sido un beneficios en la mitad por 6 meses y luego una
prorroga y no me respetaron la prorroga y me volvieron a cobrar el plan completo,
me dieron 5 días para resolverlo pero seguramente me van a cortar el
teléfono mañana y no voy a saber que paso me voy a tener que cambiar de
compañía, eso es.</td>
</tr><tr>
<td>90940763378</td><td>12/06/2023</td><td>12:16:50</td><td>37070</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>13:42:03</td><td>13:54:18</td><td>01920356c83
a1a64</td><td>56940763378</td><td>CC</td><td>72994349-5</td><td>734</
td><td>7814307</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D1HK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56940763378</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=O95ti8QD5rIWZEX9wd6PO8yo_au02Yi6BSK4W5KCMzA</td><td>No responde</td>
</tr><tr>
<td>90941696947</td><td>12/06/2023</td><td>14:54:02</td><td>38859</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:49:14</td><td>10:53:11</td><td>01920356c83
a045a</td><td>56941696947</td><td>CC</td><td>72470103-5</td><td>236</
td><td>7815875</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CS1E</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56941696947</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90966274675</td><td>12/06/2023</td><td>11:29:36</td><td>36545</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>15:13:49</td><td>15:21:03</td><td>019003374ea
8732a</td><td>56966274675</td><td>CC</td><td>75704634-2</td><td>433</
td><td>9051869</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C33RO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56966274675</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qoP9tMe0vehB5Ogopu94plv46Apc7l6C0-AvVXzGdUE</td><td>No responde</td>
</tr><tr>
<td>90984486821</td><td>12/06/2023</td><td>14:34:26</td><td>38620</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>13:24:09</td><td>13:39:10</td><td>019003374ea
8ad2d</td><td>56984486821</td><td>CC</td><td>75451187-7</td><td>901</
td><td>9059959</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3IB6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56984486821</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=eNt0T7sv27XaBPMAFHw99sisZhJNq3EthE-kNjDGNj4</td><td>No, la niña me
atendió...nada que decir, excelente atención gracias.</td>
</tr><tr>
<td>90966813627</td><td>12/06/2023</td><td>15:15:19</td><td>39083</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>19:41:09</td><td>20:02:02</td><td>01920356c83
a75f4</td><td>56966813627</td><td>CC</td><td>40628615-0</td><td>1252</
td><td>7823623</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DOD4</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56966813627</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zYlL02vesUEsKR2GTbdHR63lnbQIYM9zb3K2tztMK80</td><td>Muy mala la señal.</td>
</tr><tr>
<td>90942130247</td><td>12/06/2023</td><td>15:14:17</td><td>39069</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>21:03:56</td><td>21:20:55</td><td>01920356c83
a7a99</td><td>56942130247</td><td>CC</td><td>70377484-9</td><td>1018</
td><td>7821970</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DPI8</td><td>Oro</
td><td>569000</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>2</
td><td>IVR_CC</td><td>56989864337</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>3</td><td>3</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998701912</td><td>12/06/2023</td><td>14:23:09</td><td>38481</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>13:08:02</td><td>13:16:52</td><td>019003374ea
863b9</td><td>56998701912</td><td>PP</td><td>77915602-8</td><td>529</
td><td>9056908</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C300C</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Cliente_molesto</td><td> </td><td> </
td><td>103_PP</td><td>56998701912</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=B2ldT-YmRvqHGDHQ4pY0O8YZEB5FgCfDyR3Swrl3ccI</td><td>No
responde</td>
</tr><tr>
<td>90942194498</td><td>12/06/2023</td><td>13:26:09</td><td>37861</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>12:47:18</td><td>12:52:16</td><td>01920356c83
a5a74</td><td>56942194498</td><td>CC</td><td>72397462-3</td><td>298</
td><td>7823899</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DHHF</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56942194498</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>2</
td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90942410822</td><td>12/06/2023</td><td>15:33:02</td><td>39303</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>15:58:16</td><td>16:01:03</td><td>01920356c83
a2922</td><td>56942410822</td><td>SS</td><td>71773996-5</td><td>166</
td><td>7816305</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D57D</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td> </td><td>2</td><td>IVR_SS</
td><td>56942410822</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=EeLZSDLh_BJHz-
F665j1GuHDnakxM8c8bVCSbyuHHGc</td><td>No responde</td>
</tr><tr>
<td>90967883444</td><td>12/06/2023</td><td>13:47:32</td><td>38078</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:45:34</td><td>10:58:23</td><td>01920356c83
a03e9</td><td>56967883444</td><td>CC</td><td>46083945-9</td><td>768</
td><td>7817684</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CRTU</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56967883444</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LFOXnzQHu3V4jnxp5-vl_dv8vYib_JCE1OytlCriBVg</td><td>Quede muy bien porque bueno
el plan me subió un poco pero lo voy a mantener unos dos meses mas ahí
voy a ver que hago pero muy bueno porque me descontaron un poco de plata por la
boleta que me había llegado, eso gracias.</td>
</tr><tr>
<td>90967961188</td><td>12/06/2023</td><td>12:34:34</td><td>37257</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>16:10:06</td><td>16:16:29</td><td>019003374ea
8b880</td><td>56967961188</td><td>CC</td><td>7253713-0</td><td>382</
td><td>9064069</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3L5J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56967961188</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3m-IKZvCjWOGMWOFGce1L7u3TICY0ueFNWWitkYeVP8</td><td>No responde</td>
</tr><tr>
<td>90985224743</td><td>12/06/2023</td><td>12:48:04</td><td>37427</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>14:32:31</td><td>14:47:14</td><td>01920356c83
a1ff7</td><td>56985224743</td><td>SS</td><td>75723630-3</td><td>883</
td><td>7818945</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D2U3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56985224743</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90967977031</td><td>12/06/2023</td><td>14:32:11</td><td>38594</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>14:33:42</td><td>14:42:57</td><td>01920356c83
a2021</td><td>56967977031</td><td>CC</td><td>77915602-8</td><td>554</
td><td>7816195</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D2VD</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td>plan de
internet</td><td>3</td><td>IVR_105</td><td>56967977031</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OE-E5uvRExXrf5tiNuSilcnsEgZyT-I6_pnTWrBBCjg</td><td>No responde</td>
</tr><tr>
<td>90998842125</td><td>12/06/2023</td><td>12:31:01</td><td>37214</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>15:45:16</td><td>15:49:27</td><td>01920356c83
a27b0</td><td>56998842125</td><td>CC</td><td>44876386-2</td><td>250</
td><td>7814490</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D4RR</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td>telefon??a Movil
tel??fonos</td><td>3</td><td>IVR_105</td><td>56998842125</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90985771131</td><td>12/06/2023</td><td>13:56:06</td><td>38184</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>09:35:45</td><td>09:50:28</td><td>01920356c83
a4e4a</td><td>56985771131</td><td>CC</td><td>71463396-1</td><td>883</
td><td>7820935</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DEG7</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_105</
td><td>56985771131</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90985466904</td><td>12/06/2023</td><td>12:25:16</td><td>37140</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>16:11:59</td><td>16:27:56</td><td>01920356c83
a2a9d</td><td>56985466904</td><td>CC</td><td>76299890-4</td><td>883</
td><td>7813571</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D5J8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56985466904</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=JxGL_MT-VB__HqIx_EMWDU3FUYvchaaswCvC2uy0dOs</td><td>No
responde</td>
</tr><tr>
<td>90985488804</td><td>12/06/2023</td><td>15:45:43</td><td>39417</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>13:54:37</td><td>14:26:42</td><td>019003374ea
869b5</td><td>56985488804</td><td>SS</td><td>61293165-8</td><td>1924</
td><td>9058106</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C31G8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56985488804</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=WFGXN-
RZDxwo8hVocIk6Q8CiaFPeqrpjHb79HtBRzb8</td><td>No responde</td>
</tr><tr>
<td>90944283341</td><td>12/06/2023</td><td>15:43:36</td><td>39393</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>18:35:41</td><td>18:49:11</td><td>01920356c83
a7209</td><td>56944283341</td><td>CC</td><td>77446762-9</td><td>809</
td><td>7824740</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DNDR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56944283341</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=23TmNQy9kvWJi_b-9UcYSqsbuwGN6LqjFmEMeLX6kGs</td><td>No responde</td>
</tr><tr>
<td>90943874793</td><td>12/06/2023</td><td>14:53:28</td><td>38854</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>12:56:30</td><td>13:14:22</td><td>019003374ea
86210</td><td>56943874793</td><td>CC</td><td>72520291-1</td><td>1072</
td><td>9059092</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2VJ3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_CC</td><td>56943874793</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998983585</td><td>12/06/2023</td><td>13:12:42</td><td>37692</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>15:16:04</td><td>15:23:13</td><td>01920356c83
a64cf</td><td>56998983585</td><td>CC</td><td>72759561-9</td><td>428</
td><td>7820622</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DK46</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56998983585</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=L_y5VOZYkObAD1iH4pC-8FLQo-686NOexvXr8gUrmH0</td><td>No responde</td>
</tr><tr>
<td>90999078780</td><td>12/06/2023</td><td>15:44:52</td><td>39406</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>18:53:20</td><td>19:14:23</td><td>019003374ea
8c2c5</td><td>56999078780</td><td>CC</td><td>75427812-9</td><td>1262</
td><td>9062554</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3NNJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56999078780</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=36PCNdu_VrYjy-O6P-GoyHJ2dsT_JpyG46SS2ial2Nw</td><td>Muy bien porque me
habían cobrado plata demás en en la cuenta del teléfono, el plan,
estaban cobrando plata demás porque yo había llamado antes otra
señorita me atendió y me dejo ahí no mas no siguió el protocolo
que tenia...</td>
</tr><tr>
<td>90948684181</td><td>12/06/2023</td><td>11:23:43</td><td>36469</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>13:26:15</td><td>13:31:39</td><td>019003374ea
8661f</td><td>56948684181</td><td>SS</td><td>45644053-3</td><td>323</
td><td>9056942</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C30JI</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56948684181</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GuMg9f1eiclRUEdNfBm9KJ0AJJF-GQJzncOSTSVi-uk</td><td>Me solucionaron para poder
sacar equipo.</td>
</tr><tr>
<td>90973833494</td><td>12/06/2023</td><td>10:10:20</td><td>35666</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:03:01</td><td>10:10:38</td><td>019003374ea
84bb2</td><td>56973833494</td><td>CC</td><td>62948901-0</td><td>456</
td><td>9056608</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2Q0D</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56973833494</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90973846858</td><td>12/06/2023</td><td>16:31:17</td><td>39897</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>21:17:15</td><td>21:25:42</td><td>01920356c83
a7b4c</td><td>56973846858</td><td>CC</td><td>74991822-5</td><td>506</
td><td>7821419</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DPNP</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56973846858</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=EMnWImFP7GojBOEztgOINUoI33VIuOvICcfFaw3GI5A</td><td>Sabe
que lo que es sistema de internet, la señal para llamar todo, no se me realizo
bien y lo otro que la señal la tengo super mala, y WhatsApp todo eso lo tengo
súper malo para que me den solución por favor.</td>
</tr><tr>
<td>90988877953</td><td>12/06/2023</td><td>15:45:21</td><td>39413</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:38:06</td><td>10:52:38</td><td>01920356c83
a031a</td><td>56988877953</td><td>SS</td><td>41513914-4</td><td>871</
td><td>7814956</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CRNF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56988877953</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90988537918</td><td>12/06/2023</td><td>14:09:16</td><td>38344</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>20:10:43</td><td>20:20:00</td><td>01920356c83
a7798</td><td>56988537918</td><td>CC</td><td>70711428-2</td><td>556</
td><td>7824810</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DOQ7</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56988537918</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=tWv_4XQpRnOpg4etwF7B-
mT93u6EM3zDO8O4haR-Uik</td><td>Muy buena atención y la solución fue
efectiva, muchas gracias.</td>
</tr><tr>
<td>90988801191</td><td>12/06/2023</td><td>15:03:41</td><td>38941</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>17:17:19</td><td>17:22:40</td><td>01920356c83
a30fc</td><td>56988801191</td><td>PP</td><td>76853126-9</td><td>321</
td><td>7818223</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D766</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td> </td><td>103_PP</
td><td>56988801191</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=JjSmqRTKt8UQD7KiDmWT-O9mSikaIj3rKwDzFLwF5Js</td><td>Todo
muy bien la niña que atendió una excelente actitud, preocupada con mucha
preocupación por el cliente.</td>
</tr><tr>
<td>90988394412</td><td>12/06/2023</td><td>14:32:21</td><td>38595</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>13:43:18</td><td>13:50:28</td><td>01920356c83
a1a8c</td><td>56988394412</td><td>CC</td><td>76446667-5</td><td>429</
td><td>7817964</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D1IS</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>necesito poner un reclamo por
favor</td><td>3</td><td>IVR_105</td><td>56988394412</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Fi_7nhqdwTJjNAmHOJH-YnY2FbNVkFOqHdTMsKAJ7i0</td><td>Llame, o sea encontré un
equipo por la web con entrega a domicilio y resulta que nunca lo enviaron al
domicilio y tuve que ir a retirarlo directamente a la sucursal cuando la verdad que
lo pedí con despacho a domicilio porque no tenía tiempo para ir.</td>
</tr><tr>
<td>90952370088</td><td>12/06/2023</td><td>15:37:06</td><td>39317</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>20:49:30</td><td>20:55:32</td><td>019003374ea
8c998</td><td>56952370088</td><td>CC</td><td>73589013-1</td><td>361</
td><td>9063142</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3PE2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56952370088</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td>5</td><td> </td><td> </
td><td>No responde</td>
</tr><tr>
<td>90952299781</td><td>12/06/2023</td><td>16:06:53</td><td>39642</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>20:52:50</td><td>20:58:52</td><td>01920356c83
a7a0c</td><td>56952299781</td><td>CC</td><td>41453069-9</td><td>361</
td><td>7823663</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DPDR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>3</td><td>IVR_CC</
td><td>56952299781</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=yt6e6Z1-Gy3daRiR5cuont8wn18UXSEf9Xzm4LZ7N8Y</td><td>No
responde</td>
</tr><tr>
<td>90951959357</td><td>12/06/2023</td><td>13:37:14</td><td>37951</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>15:06:55</td><td>15:12:27</td><td>01920356c83
a6434</td><td>56951959357</td><td>SS</td><td>72934011-1</td><td>233</
td><td>7824574</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DJVB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56951959357</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=b1Azw4TiA9KOIxHkeVqAbLEAnWRtyXinq3vg8RltvSs</td><td>No
responde</td>
</tr><tr>
<td>90974487027</td><td>12/06/2023</td><td>11:20:47</td><td>36432</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>14:52:37</td><td>14:57:03</td><td>019003374ea
870b7</td><td>56974487027</td><td>SS</td><td>48189464-6</td><td>265</
td><td>9053984</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3386</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Telefonia_Fija_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56974487027</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90974134811</td><td>12/06/2023</td><td>12:03:09</td><td>36897</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>12:58:32</td><td>13:02:09</td><td>019003374ea
8625e</td><td>56974134811</td><td>SS</td><td>10586070-6</td><td>217</
td><td>9057999</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2VLH</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56974134811</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=m_MRH_7X5Gu2Uq52QRsMp_LcWjF7yUWz6VpHNP7DZUU</td><td>Las personas que atienden son
super amigables no tengo nada que decir el problema es que todavía no me sacan
del sistema para seguir ofreciéndome cosas, dejen de llamarme yo ya soy
miembro de Entel dejen de llamarme todos los días a las 9 de la mañana
para ofrecerme cosas nuevas.</td>
</tr><tr>
<td>90954003847</td><td>12/06/2023</td><td>13:46:06</td><td>38062</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>20:13:40</td><td>20:19:18</td><td>019003374ea
890df</td><td>56954003847</td><td>CC</td><td>77224711-7</td><td>337</
td><td>9057454</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3B93</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>hacer
reclamo</td><td>3</td><td>IVR_105</td><td>56954003847</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=fxb7x2AI4TMBCodFTNc988tAxlvhkQB9A9UN3oVeKbA</td><td>El problema no es...el
problema es que no tienen como solucionar de forma inmediata algún
requerimiento.</td>
</tr><tr>
<td>90953802196</td><td>12/06/2023</td><td>12:46:50</td><td>37409</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>14:39:33</td><td>15:09:37</td><td>019003374ea
86f14</td><td>56953802196</td><td>SS</td><td>74208664-K</td><td>1803</
td><td>9054976</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C32R3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56953802196</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
9xValvfKZLHZYinzfIhFSZktwQoJsHk3yv1SpBZ8ag</td><td>No responde</td>
</tr><tr>
<td>90975331056</td><td>12/06/2023</td><td>10:01:13</td><td>35560</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>21:27:37</td><td>21:38:26</td><td>01920356c83
a4581</td><td>56975331056</td><td>CC</td><td>77474333-2</td><td>648</
td><td>7820313</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DCA0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56975331056</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90975449423</td><td>12/06/2023</td><td>13:56:18</td><td>38187</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>17:02:07</td><td>17:06:43</td><td>019003374ea
87f29</td><td>56975449423</td><td>SS</td><td>72897365-K</td><td>275</
td><td>9052019</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C36RI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56975449423</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90975600707</td><td>12/06/2023</td><td>11:58:25</td><td>36839</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>15:14:47</td><td>15:24:23</td><td>01920356c83
a64b5</td><td>56975600707</td><td>CC</td><td>76292684-9</td><td>575</
td><td>7824583</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DK3C</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56975600707</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90976043321</td><td>12/06/2023</td><td>14:57:33</td><td>38901</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>13:15:46</td><td>13:36:18</td><td>019003374ea
864b2</td><td>56976043321</td><td>CC</td><td>75387078-4</td><td>1231</
td><td>9053803</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3085</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56976043321</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5mwWsVqCyT9M23GyZTXxT2fQJ-ghrjiRfyDn-xG5yXQ</td><td>Me atendió un joven que
se llamaba Kevin, excelente persona nada que decir, me dijo todas las cosas sin
dejarme duda así que un excelente trabajador, adiós.</td>
</tr><tr>
<td>90991540600</td><td>12/06/2023</td><td>14:54:59</td><td>38871</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>12:36:22</td><td>12:38:51</td><td>01920356c83
a1240</td><td>56991540600</td><td>CC</td><td>77036587-2</td><td>148</
td><td>7817865</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CVGG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</td><td>IVR_CC</
td><td>56991540600</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GHm9ZdCmT2GiYGNZwx_bs3A_akGpgvvGtGtGSXKHqZc</td><td>No responde</td>
</tr><tr>
<td>90991588168</td><td>12/06/2023</td><td>16:14:29</td><td>39732</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:32:29</td><td>11:16:19</td><td>01920356c83
a0277</td><td>56991588168</td><td>CC</td><td>40952642-k</td><td>2629</
td><td>7814950</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CRIC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Asistencia_En_Viaje_Consulta_Definici??n</td><td> </td><td>2</
td><td>IVR_CC</td><td>56991588168</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90991656200</td><td>12/06/2023</td><td>11:44:04</td><td>36694</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>21:02:12</td><td>21:08:47</td><td>019003374ea
8ca40</td><td>56991656200</td><td>CC</td><td>72900915-6</td><td>322</
td><td>9062613</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3PJ9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56991656200</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=XvJMbmVWmDs37u-onYYhEtM7lHk_bYDUY7gROEVkz8w</
td><td>Buenísima atención, rápida...me dieron información
inmediata.</td>
</tr><tr>
<td>90954835251</td><td>12/06/2023</td><td>11:40:06</td><td>36645</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>17:39:32</td><td>17:53:01</td><td>01920356c83
a6e61</td><td>56954835251</td><td>CC</td><td>72736636-9</td><td>808</
td><td>7820740</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DMGK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56954835251</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>3</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=2oSPNqBWuxWBz1fdJ8rzbM417C3QiEBsK3H7zm0SI0c</td><td>No responde</td>
</tr><tr>
<td>90956134418</td><td>12/06/2023</td><td>11:21:42</td><td>36443</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>16:15:01</td><td>16:25:01</td><td>019003374ea
87a66</td><td>56956134418</td><td>CC</td><td>75410059-1</td><td>599</
td><td>9056175</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C35LG</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56956134418</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yUchSJ69EdcG1x8BgQcyZJWtYqImCXHNHaQD6GI1MBM</td><td>No responde</td>
</tr><tr>
<td>90956245448</td><td>12/06/2023</td><td>11:22:11</td><td>36447</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>13:52:35</td><td>13:54:53</td><td>019003374ea
86974</td><td>56956245448</td><td>CC</td><td>71545003-K</td><td>137</
td><td>9055952</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C31E7</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56956245448</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td> </td><td>1</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90956056379</td><td>12/06/2023</td><td>11:21:01</td><td>36434</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>19:21:03</td><td>19:26:36</td><td>01920356c83
a3c9c</td><td>56956056379</td><td>CC</td><td>77435394-1</td><td>332</
td><td>7815619</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DA2S</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56956056379</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90976635258</td><td>12/06/2023</td><td>11:06:52</td><td>36289</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>14:46:05</td><td>15:15:18</td><td>01920356c83
a62c1</td><td>56976635258</td><td>CC</td><td>72759561-9</td><td>1752</
td><td>7821154</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DJJO</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56976635258</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=pLcnsTlgDptjuOeAcHxNLqE8U4ZPy8rZd-cL_jcLRfk</td><td>Que me dio respuesta y me
dieron una rebaja por decirle, listo.</td>
</tr><tr>
<td>90976569662</td><td>12/06/2023</td><td>13:38:35</td><td>37968</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>09:26:03</td><td>09:35:27</td><td>01920356c83
9fc7c</td><td>56976569662</td><td>CC</td><td>60545800-9</td><td>563</
td><td>7819425</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00CQ2L</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56976569662</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=crWW1b5eHHhHPKnruE2Si1nJuJ66auRnhw5HFD2Gybc</td><td>No responde</td>
</tr><tr>
<td>90956259609</td><td>12/06/2023</td><td>16:14:24</td><td>39731</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>13:01:44</td><td>13:17:30</td><td>01920356c83
a5ba1</td><td>56956259609</td><td>SS</td><td>48201425-9</td><td>945</
td><td>7821071</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DHQS</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56956259609</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=wHL4lWAzz0x7Vn2VuoNNgbmlJlFfS-CfzWXd2ndbdL8</td><td>No responde</td>
</tr><tr>
<td>90976838284</td><td>12/06/2023</td><td>16:44:01</td><td>40016</
td><td>Call Center
Móvil</td><td>11/06/2023</td><td>17:02:43</td><td>17:09:35</td><td>019003374ea
8bbcf</td><td>56976838284</td><td>CC</td><td>70006050-0</td><td>411</
td><td>9063544</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3LVV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56976838284</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90976909503</td><td>12/06/2023</td><td>12:32:09</td><td>37226</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>18:38:46</td><td>18:52:58</td><td>019003374ea
888fb</td><td>56976909503</td><td>CC</td><td>73930681-7</td><td>851</
td><td>9057375</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C39A2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </td><td>2</
td><td>IVR_CC</td><td>56976909503</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90976909635</td><td>12/06/2023</td><td>15:13:56</td><td>39066</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>10:02:14</td><td>10:50:04</td><td>019003374ea
84b95</td><td>56976909635</td><td>CC</td><td>71746439-7</td><td>2869</
td><td>9056604</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2PVG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56976909635</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90992117345</td><td>12/06/2023</td><td>14:32:50</td><td>38602</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>13:12:44</td><td>13:16:50</td><td>019003374ea
86452</td><td>56992117345</td><td>CC</td><td>10586070-6</td><td>173</
td><td>9053798</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3055</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56992117345</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90992241620</td><td>12/06/2023</td><td>12:31:31</td><td>37217</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>16:27:48</td><td>16:50:12</td><td>01920356c83
a2c2f</td><td>56992241620</td><td>SS</td><td>75117638-4</td><td>1343</
td><td>7815452</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00D5VQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56992241620</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=v8zjWAOmeCHT5gdSfdeS5r6QnR7-JyRVeNeckytGasw</td><td>No responde</td>
</tr><tr>
<td>90992077656</td><td>12/06/2023</td><td>14:11:39</td><td>38376</
td><td>Call Center
Móvil</td><td>10/06/2023</td><td>11:57:04</td><td>12:01:04</td><td>019003374ea
8597b</td><td>56992077656</td><td>SS</td><td>75723630-3</td><td>239</
td><td>9054690</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C2TEE</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56992077656</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tlZO1NMc1T_GAxyRn2LAIMHf8cVp887F60AN6bSt2AI</td><td>Muy satisfecha, gracias.</td>
</tr><tr>
<td>90992160513</td><td>13/06/2023</td><td>13:38:52</td><td>42453</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>18:46:32</td><td>19:00:23</td><td>019003374ea
94be0</td><td>56992160513</td><td>CC</td><td>76177341-0</td><td>731</
td><td>9077591</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4PUH</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Prepago_Consulta_Tarifas</td><td> </td><td>2</td><td>IVR_CC</
td><td>56987487085</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yOe7d7lQEAt6ahdUnoL0FPFrwS3MbuaV5SU630tsMJ4</td><td>No responde</td>
</tr><tr>
<td>90977034400</td><td>13/06/2023</td><td>15:25:02</td><td>43679</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>13:48:05</td><td>13:54:20</td><td>019003374ea
9115b</td><td>56977034400</td><td>SS</td><td>42110722-K</td><td>269</
td><td>9076683</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4BAU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Mi_Numero_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56977034400</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=fI1_ByOvAt2J1tWEzoLD3zW1z7A3fARgpTtxAeX7Xmk</td><td>Su atención fue
rápida, la ejecutiva fue clara y precisa en la información que yo
pedí.</td>
</tr><tr>
<td>90977034430</td><td>13/06/2023</td><td>10:54:04</td><td>40632</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>17:32:05</td><td>17:43:48</td><td>019003374ea
93ec0</td><td>56977034430</td><td>CC</td><td>41304212-7</td><td>702</
td><td>9077378</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4MLO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56977034430</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=REk5pvePvQWoZ0K9WB3m8rjUz-6y1bq1ORrSDJr6qn8</td><td>No responde</td>
</tr><tr>
<td>90956060716</td><td>13/06/2023</td><td>14:25:24</td><td>42986</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:36:54</td><td>14:40:14</td><td>01920356c83
ac73c</td><td>56956060716</td><td>CC</td><td>70408952-K</td><td>199</
td><td>7825900</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ECMG</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56956060716</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=guHfmCchVK8PXWWRTmiU4Z68lk24wAoJXTZhhTftAkE</td><td>La tipa fue super respetuosa
me supo explicar muy bien todo, y eso, muchas gracias por todo. Alo.</td>
</tr><tr>
<td>90956145256</td><td>13/06/2023</td><td>14:23:39</td><td>42963</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:28:28</td><td>10:32:50</td><td>019003374ea
8e44e</td><td>56956145256</td><td>SS</td><td>75429328-4</td><td>211</
td><td>9071530</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4039</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Prorroga</td><td> </
td><td>3</td><td>IVR_SS</td><td>56956145256</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90956119818</td><td>13/06/2023</td><td>14:44:16</td><td>43218</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>09:24:08</td><td>09:28:56</td><td>01920356c83
a8807</td><td>56956119818</td><td>CC</td><td>72380639-9</td><td>287</
td><td>7836027</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DSTH</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_105</td><td>56956119818</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90954873747</td><td>13/06/2023</td><td>13:01:15</td><td>42028</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:56:20</td><td>17:05:05</td><td>01920356c83
ae0c4</td><td>56954873747</td><td>CC</td><td>75167912-2</td><td>524</
td><td>7826237</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EJ2K</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56954873747</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WgHkBniYyTYyrOl3F7J0-qR9u0VsQnrStwxERD6xKVI</td><td>No responde</td>
</tr><tr>
<td>90991754943</td><td>13/06/2023</td><td>12:40:50</td><td>41813</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>12:25:49</td><td>12:33:12</td><td>01920356c83
aad3f</td><td>56991754943</td><td>CC</td><td>9617346-6</td><td>442</
td><td>7827348</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E66U</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56991754943</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=cYOQaieu-S67dTk4rSDaB33G31pz_-2ktTp5JHUM8v8</td><td>No
responde</td>
</tr><tr>
<td>90975919319</td><td>13/06/2023</td><td>15:01:42</td><td>43396</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:27:15</td><td>11:33:28</td><td>01920356c83
aa03b</td><td>56975919319</td><td>CC</td><td>75181270-1</td><td>373</
td><td>7825332</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E2V0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56975919319</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>3</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90976418577</td><td>13/06/2023</td><td>11:40:36</td><td>41126</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:27:27</td><td>11:49:07</td><td>019003374ea
8f1ad</td><td>56976418577</td><td>SS</td><td>72994349-5</td><td>1299</
td><td>9064871</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C43E1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56976418577</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=rIaya5fD9w2kwLCvUcqpmot7SWRK_gb1ZwZMbvftL4Y</td><td>Rápido.</td>
</tr><tr>
<td>90990578970</td><td>13/06/2023</td><td>12:45:22</td><td>41867</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:08:36</td><td>10:13:59</td><td>01920356c83
a8f65</td><td>56990578970</td><td>CC</td><td>71021007-1</td><td>323</
td><td>7828781</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DUOD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56990578970</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90953865090</td><td>13/06/2023</td><td>15:40:32</td><td>43834</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>18:51:46</td><td>19:16:47</td><td>01920356c83
af3d1</td><td>56953865090</td><td>SS</td><td>70377484-9</td><td>1500</
td><td>7826508</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ENQR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_V_H_Telefonia_Fija_Consulta</td><td> </td><td>3</td><td>IVR_SS</
td><td>56953865090</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=pYXZsOcQsAZueRbJTSUvdpjZ3bZsfDciXSSbiklWOC8</td><td>Buena disposición,
amable, lamentablemente Entel no tiene la capacidad de resolver mi problema muchas
gracias.</td>
</tr><tr>
<td>90953972473</td><td>13/06/2023</td><td>11:45:30</td><td>41190</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:04:59</td><td>10:09:16</td><td>01920356c83
a8ebc</td><td>56953972473</td><td>SS</td><td>72349270-K</td><td>256</
td><td>7836115</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DUJ4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td> </td><td>3</td><td>IVR_SS</
td><td>56953972473</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QxhJNGV2XeUAZq9fFb_WPENqg-3DqGR0JT1ZizeYk-U</td><td>No responde</td>
</tr><tr>
<td>90953485564</td><td>13/06/2023</td><td>14:25:32</td><td>42987</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>12:41:58</td><td>12:48:49</td><td>01920356c83
ab0a9</td><td>56953485564</td><td>CC</td><td>60978413-K</td><td>410</
td><td>7834697</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E728</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56953485564</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3fGakRRcKKmMk70pFq70fkQGRyVWtZnGb3a7aOQOHdQ</td><td>No responde</td>
</tr><tr>
<td>90974509442</td><td>13/06/2023</td><td>10:37:25</td><td>40442</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>19:26:23</td><td>20:04:20</td><td>01920356c83
af91c</td><td>56974509442</td><td>CC</td><td>41137894-2</td><td>2277</
td><td>7837553</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EP52</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56974509442</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90974891680</td><td>13/06/2023</td><td>10:15:36</td><td>40202</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:29:21</td><td>11:35:06</td><td>01920356c83
aa0b0</td><td>56974891680</td><td>CC</td><td>75704634-2</td><td>344</
td><td>7832711</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E32L</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56974891680</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90975202528</td><td>13/06/2023</td><td>15:26:20</td><td>43697</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:14:47</td><td>10:30:43</td><td>01920356c83
a90bf</td><td>56975202528</td><td>SS</td><td>48500276-6</td><td>955</
td><td>7828793</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DV37</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_H_Visita_Tecnica_Consulta_Estado</td><td> </
td><td>3</td><td>IVR_SS</td><td>56975202528</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=8yrDu0F-Uosun_lQOcPabcyru-hQrIswQMtE4oEdWCI</td><td>No
responde</td>
</tr><tr>
<td>90951956816</td><td>13/06/2023</td><td>10:39:41</td><td>40474</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>15:38:11</td><td>15:47:57</td><td>01920356c83
ad28b</td><td>56951956816</td><td>CC</td><td>74574595-4</td><td>585</
td><td>7827864</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EFGT</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>todav??a no han hecho la rebaja de
entel</td><td>3</td><td>IVR_105</td><td>56951956816</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90975212583</td><td>13/06/2023</td><td>12:27:37</td><td>41650</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:09:56</td><td>11:28:30</td><td>019003374ea
8edcc</td><td>56975212583</td><td>SS</td><td>71619286-5</td><td>1113</
td><td>9071656</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C42F0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56975212583</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Zjq7SnN11KpSVn0IKsXcn0AbBRyRrAXcGw5ymMpqodo</td><td>No responde</td>
</tr><tr>
<td>90951584289</td><td>13/06/2023</td><td>12:00:18</td><td>41342</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>09:27:55</td><td>09:36:23</td><td>01920356c83
a8893</td><td>56951584289</td><td>CC</td><td>47402527-6</td><td>507</
td><td>7832404</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DT1T</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56951584289</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=LQbT-
SP__nkqBrKHQuVm8zRpSBKhjB0rd81LZcMkurs</td><td>Buenos días mi nombre es Marco
Caro Cornejo y no estoy conforme con el servicio que me prestaron porque necesitaba
desbloquear el celular para llamadas internacionales donde los cuales los
operadores que me atendieron querían hacerme contratar un plan de 22 mil pesos
cuando yo tengo uno de 15 mil cuenta controlada y no gasto jamás esa cantidad
de plata al mes, así que les pido por favor analicen lo que están
haciendo porque son 3 planes los que pagamos en la casa así que estoy a punto
de renunciar porque ya Entel que quieren que les diga revisen hace una semana se
compro un teléfono de casi 600 mil pesos con ustedes entonces no somos malos
clientes, muchas gracias y espero que esto... </td>
</tr><tr>
<td>90989571628</td><td>13/06/2023</td><td>10:24:40</td><td>40317</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>15:09:10</td><td>15:19:54</td><td>019003374ea
9229a</td><td>56989571628</td><td>CC</td><td>70053455-3</td><td>625</
td><td>9081531</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4FKO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56989571628</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4FdqrHihDQNX35MMhW5tMOlEJTD88rxg4UiyLKxe9Kw</td><td>Muy satisfecho, excelente
muchas gracias.</td>
</tr><tr>
<td>90989733588</td><td>13/06/2023</td><td>15:54:46</td><td>44006</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:23:25</td><td>10:39:35</td><td>01920356c83
a92a5</td><td>56989733588</td><td>CC</td><td>72380639-9</td><td>969</
td><td>7832528</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DVIC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56989733588</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6arCx99B5SbRHrW5qpaZmD69kcWLJqcT8RqMz72o0Po</td><td>No responde</td>
</tr><tr>
<td>90988438094</td><td>13/06/2023</td><td>16:02:22</td><td>44064</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>17:15:05</td><td>17:19:50</td><td>01920356c83
ae422</td><td>56988438094</td><td>CC</td><td>43517905-3</td><td>267</
td><td>7826288</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EJTH</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamos</td><td>3</td><td>IVR_105</
td><td>56988438094</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=e3xoG-3wXOt_z5FH82UI5uFaSrUEB1BWVqlRfJQg7Ck</td><td>No responde</td>
</tr><tr>
<td>90988817910</td><td>13/06/2023</td><td>12:59:34</td><td>42009</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>12:56:44</td><td>13:11:43</td><td>019003374ea
90637</td><td>56988817910</td><td>SS</td><td>10586070-6</td><td>899</
td><td>9069726</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C48HU</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Portabilidad_IN_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56988817910</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OHAFllkazyU5oPUnmlgnwU6GmzimRnvoOfomVEsBVrk</td><td>No responde</td>
</tr><tr>
<td>90988832572</td><td>13/06/2023</td><td>10:09:50</td><td>40132</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>15:04:24</td><td>15:15:11</td><td>01920356c83
acc96</td><td>56988832572</td><td>CC</td><td>75446737-1</td><td>620</
td><td>7835133</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EE19</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_consulta</td><td> </td><td>2</td><td>IVR_CC</td><td>56988832572</
td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=SQWPEA9bg11qM8RBzjL5DKgAozYwwoo06fBTgAN7Yks</td><td>El requerimiento que hice fue
aceptado pero el problema es que se demora mucho, bueno gracias.</td>
</tr><tr>
<td>90949115642</td><td>13/06/2023</td><td>12:44:43</td><td>41862</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:14:38</td><td>16:22:41</td><td>01920356c83
ad926</td><td>56949115642</td><td>CC</td><td>72722636-2</td><td>482</
td><td>7827942</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EH5M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56949115642</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90949724342</td><td>13/06/2023</td><td>10:24:28</td><td>40314</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:30:54</td><td>14:34:15</td><td>01920356c83
ac60e</td><td>56949724342</td><td>CC</td><td>76588985-5</td><td>200</
td><td>7836865</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ECD3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56949724342</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90950701840</td><td>13/06/2023</td><td>12:00:42</td><td>41345</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:03:50</td><td>16:18:08</td><td>01920356c83
ad719</td><td>56950701840</td><td>CC</td><td>70408952-K</td><td>769</
td><td>7837090</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EGL9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56950701840</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7lkKUR85jUZOi9185YPzieq-QGHPjes6XFvV7EhpxRo</td><td>Muy satisfactorio.</td>
</tr><tr>
<td>90973755409</td><td>13/06/2023</td><td>13:40:34</td><td>42475</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:31:29</td><td>16:35:13</td><td>01920356c83
adc2e</td><td>56973755409</td><td>SS</td><td>48201425-9</td><td>223</
td><td>7839026</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EHTU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56973755409</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=QWQDK7mgXq6lW2xGWprToOBhXMBFQgHcIulQ_ui0IuI</td><td>No responde</td>
</tr><tr>
<td>90973301881</td><td>13/06/2023</td><td>13:17:01</td><td>42224</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:26:37</td><td>10:44:21</td><td>01920356c83
a9368</td><td>56973301881</td><td>SS</td><td>74930100-7</td><td>1063</
td><td>7836185</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DVOF</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_SS</td><td>56973301881</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=yyt5Olf_WKPcCHwLaBcCxfS80ZMJ9Em8WXRjMThgWNM</td><td>La
atención de la ejecutiva fue rápida y trato de solucionar el problema el
tema que no se soluciono no por responsabilidad de ella por la parte técnica
de Entel no se soluciono el problema hasta el día de hoy.</td>
</tr><tr>
<td>90988149518</td><td>13/06/2023</td><td>13:17:36</td><td>42229</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>18:15:35</td><td>18:16:35</td><td>019003374ea
946bf</td><td>56988149518</td><td>CC</td><td>72317299-3</td><td>59</
td><td>9072971</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4OLL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56988149518</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>4</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90999970854</td><td>13/06/2023</td><td>10:25:27</td><td>40325</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>13:19:26</td><td>13:24:09</td><td>019003374ea
90b0e</td><td>56999970854</td><td>SS</td><td>75451187-7</td><td>277</
td><td>9067559</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C49OI</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56999970854</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>5</
td><td>3</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90999439749</td><td>13/06/2023</td><td>11:06:15</td><td>40757</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:09:38</td><td>16:25:23</td><td>019003374ea
92e92</td><td>56999439749</td><td>CC</td><td>46018304-9</td><td>945</
td><td>9068139</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4IKF</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_105</td><td>56999439749</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=0HPfabbmXJ_OBZlADU5TdJ_L89GiibtjU-ggjZTgIt8</td><td>...Nada, prácticamente
sigue en lo mismo con la misma señal muy mala entonces sigue en lo mismo.</td>
</tr><tr>
<td>90999302493</td><td>13/06/2023</td><td>10:15:29</td><td>40201</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:30:30</td><td>10:31:19</td><td>01920356c83
a944b</td><td>56999302493</td><td>CC</td><td>75908187-0</td><td>48</
td><td>7836200</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DVVH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56999302493</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90968999912</td><td>13/06/2023</td><td>10:26:07</td><td>40335</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:51:04</td><td>14:59:19</td><td>019003374ea
91ede</td><td>56968999912</td><td>SS</td><td>76164330-4</td><td>494</
td><td>9076913</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4EMU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56968999912</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>2</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90944037731</td><td>13/06/2023</td><td>15:24:23</td><td>43670</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:31:39</td><td>11:57:35</td><td>019003374ea
8f28e</td><td>56944037731</td><td>SS</td><td>74814722-5</td><td>1555</
td><td>9073980</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C43L2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Prorroga</td><td> </
td><td>3</td><td>IVR_SS</td><td>56944037731</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wod4QO5MEVaeTuq7z0jcL-hSwNuc8HE8lpLa1earsTc</td><td>No responde</td>
</tr><tr>
<td>90986111290</td><td>13/06/2023</td><td>14:22:56</td><td>42955</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>09:47:23</td><td>09:53:23</td><td>019003374ea
8dbbb</td><td>56986111290</td><td>CC</td><td>40952642-k</td><td>359</
td><td>9066853</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3TUR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56986111290</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ybJbt2vYiV1Hhcy8Gep9082_lqHIi_JOBQ_P55A5ak8</td><td>No responde</td>
</tr><tr>
<td>90985447229</td><td>13/06/2023</td><td>10:36:34</td><td>40428</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:24:37</td><td>16:31:22</td><td>01920356c83
adaef</td><td>56985447229</td><td>CC</td><td>45577593-0</td><td>404</
td><td>7831715</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EHJV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56985447229</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5sFBwIIN7tvOavbUIy358HzY7UTJs7MKiKOyMPh_AM4</td><td>No responde</td>
</tr><tr>
<td>90967061897</td><td>13/06/2023</td><td>12:14:11</td><td>41516</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>13:32:04</td><td>13:43:15</td><td>019003374ea
90db2</td><td>56967061897</td><td>SS</td><td>72934139-8</td><td>670</
td><td>9072113</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4ADM</
td><td>Diamante</td><td>563423</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>3</
td><td>IVR_SS</td><td>56999258744</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998599307</td><td>13/06/2023</td><td>13:00:47</td><td>42024</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>12:26:06</td><td>12:29:35</td><td>01920356c83
aad4f</td><td>56998599307</td><td>CC</td><td>74541232-7</td><td>208</
td><td>7829177</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E67E</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56998599307</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=PMVGkSaGhmkorwHo2mBCLxSD-z8roTd5ty92S6EtHME</td><td>No responde</td>
</tr><tr>
<td>90998435111</td><td>13/06/2023</td><td>11:28:32</td><td>41011</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:06:40</td><td>11:13:35</td><td>019003374ea
8ed14</td><td>56998435111</td><td>CC</td><td>71545003-K</td><td>414</
td><td>9069394</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4298</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56998435111</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BYJCUhT487g9AFkfvY75HNFlOE5Wc6A3eagOrCVZCUQ</td><td>No responde</td>
</tr><tr>
<td>90998499152</td><td>13/06/2023</td><td>10:55:55</td><td>40657</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>13:06:05</td><td>13:19:06</td><td>019003374ea
9085a</td><td>56998499152</td><td>CC</td><td>76505649-7</td><td>780</
td><td>9078871</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4930</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56998499152</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90942185394</td><td>13/06/2023</td><td>13:00:14</td><td>42014</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:56:35</td><td>15:19:43</td><td>01920356c83
acb1f</td><td>56942185394</td><td>CC</td><td>47402527-6</td><td>1387</
td><td>7829587</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EDLJ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56942185394</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yr2cSHhxABwVux5aOBbfCTKa9GZ2sDUmQ6d7XoXTlUg</td><td>No responde</td>
</tr><tr>
<td>90966721615</td><td>13/06/2023</td><td>10:50:32</td><td>40580</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:59:44</td><td>17:16:26</td><td>01920356c83
ae161</td><td>56966721615</td><td> </td><td>70776681-6</td><td>1001</
td><td>7835405</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EJ7H</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td> </td><td> </td><td>103_PP</
td><td>56966721615</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=WsxA7jyWCNgEnPjVBRxP07NZnMxNHbBxEhXfOytTtro</td><td>La
persona me ayudo mucho y fue muy atento a solucionar los problemas.</td>
</tr><tr>
<td>90984380168</td><td>13/06/2023</td><td>15:26:08</td><td>43694</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>13:55:02</td><td>14:08:00</td><td>01920356c83
abf47</td><td>56984380168</td><td>CC</td><td>77080097-8</td><td>777</
td><td>7829408</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EAMU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56984380168</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90941751995</td><td>13/06/2023</td><td>11:42:05</td><td>41147</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>12:19:06</td><td>12:24:21</td><td>01920356c83
aabd0</td><td>56941751995</td><td>CC</td><td>48765706-9</td><td>314</
td><td>7825497</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E5RG</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_105</td><td>56941751995</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=sySkoUxMWkLULlM6N6RISmsLanDkn1JdDx8uoKFRZdc</td><td>Bueno estoy muy desconforme
con la compañía Entel ya que tenia un plan de 5990 pesos y de un día
para otro me subió a 10 mil y tanto iba a pagar una cuenta de 12 mil y tanto
que al final quedo como en 10 mil que hoy día pienso pagar y no seguir mas con
Entel porque son unos sinvergüenzas, simplemente por eso.</td>
</tr><tr>
<td>90941667603</td><td>13/06/2023</td><td>11:25:05</td><td>40966</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:01:49</td><td>10:05:12</td><td>019003374ea
8de57</td><td>56941667603</td><td>CC</td><td>71463396-1</td><td>202</
td><td>9078239</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3UJN</td><td>Oro</
td><td>569000</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_CC</td><td>56941667603</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998245731</td><td>13/06/2023</td><td>12:09:45</td><td>41460</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:16:27</td><td>11:20:39</td><td>01920356c83
a9e06</td><td>56998245731</td><td>SS</td><td>46677917-2</td><td>251</
td><td>7827141</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E2DB</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56998245731</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</td><td>1</
td><td>3</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998260018</td><td>13/06/2023</td><td>13:39:53</td><td>42466</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>13:52:42</td><td>13:55:21</td><td>01920356c83
abed0</td><td>56998260018</td><td>SS</td><td>70985904-8</td><td>158</
td><td>7833115</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EAJ7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56998260018</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=aIl5Nz3nWuIE7kPVq3AEvzJDWlqxJPK5eU82ADgA0_Q</td><td>No responde</td>
</tr><tr>
<td>90997877017</td><td>13/06/2023</td><td>11:11:01</td><td>40822</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>15:34:47</td><td>15:49:29</td><td>019003374ea
927ac</td><td>56997877017</td><td>SS</td><td>72895873-1</td><td>881</
td><td>9068023</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4GT9</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56997877017</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZDrSNn29DFobpzNcd_k3rtSag3rreMwbt07lCzlx4bI</td><td>Quería saber de mi plan
de mi teléfono que esta subiendo, yo empecé pagando 20 mil y me lo han
ido subiendo ya él me lo explico pero ojala pudieran rebajarme un poco de
plata.</td>
</tr><tr>
<td>90997886503</td><td>13/06/2023</td><td>12:46:07</td><td>41879</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>17:28:59</td><td>17:35:50</td><td>019003374ea
93e25</td><td>56997886503</td><td>CC</td><td>74928901-5</td><td>411</
td><td>9079690</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4MGT</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56997886503</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90939279458</td><td>13/06/2023</td><td>12:44:27</td><td>41857</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:23:14</td><td>14:27:49</td><td>01920356c83
ac498</td><td>56939279458</td><td>CC</td><td>70369417-9</td><td>274</
td><td>7829492</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EC1E</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56939279458</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90940508452</td><td>13/06/2023</td><td>13:05:34</td><td>42082</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>17:59:27</td><td>18:06:42</td><td>01920356c83
aeb96</td><td>56940508452</td><td>CC</td><td>74928901-5</td><td>434</
td><td>7839247</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ELP3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56940508452</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=gBGAeP3vEtoe_tpMPx_WPhPR3KfRgXTm16UOXpU5p_c</td><td>De otras compañías
que he estado los mas usureros y los más tacaños es Entel, en todas las
compañías me han ofrecido cambiar y pasarme un aparato a costo cero
solamente por el tiempo que llevo en Entel, llevo más de un año pagando
nunca he debido ni un peso y se negaron a pasarme un aparato a costo en la boleta
así que yo estoy pensando en cambiar de esta compañía porque
pensé que era una compañía eficiente y ha estado igual que todas
las compañías, es lenta y no solucionan los problemas tampoco así
que...gracias por su mal servicio.</td>
</tr><tr>
<td>90966052177</td><td>13/06/2023</td><td>15:26:32</td><td>43700</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>18:20:31</td><td>18:25:47</td><td>019003374ea
947ac</td><td>56966052177</td><td>CC</td><td>45892768-5</td><td>315</
td><td>9068504</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4OT1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56966052177</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=4rUh2u1PJoHdAy536Kc51DD3LV1suN1FfbFTUZg6FX4</
td><td>Buena atención.</td>
</tr><tr>
<td>90965739117</td><td>13/06/2023</td><td>13:16:03</td><td>42212</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>09:05:51</td><td>09:11:32</td><td>01920356c83
a85c2</td><td>56965739117</td><td>CC</td><td>72470103-5</td><td>340</
td><td>7832374</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DSBD</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56965739117</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90983862179</td><td>13/06/2023</td><td>14:30:59</td><td>43055</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:03:53</td><td>10:14:49</td><td>019003374ea
8dec2</td><td>56983862179</td><td>SS</td><td>75704634-2</td><td>655</
td><td>9073678</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3UN2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_SS</
td><td>56983862179</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=Vnx-
DWsGubOYgakDxhBOzVHLwt0KEaxFnNBe15YXG0Y</td><td>No responde</td>
</tr><tr>
<td>90997154964</td><td>13/06/2023</td><td>14:45:35</td><td>43233</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>18:45:40</td><td>19:16:15</td><td>019003374ea
94bc7</td><td>56997154964</td><td>PP</td><td>75655153-1</td><td>1784</
td><td>9073047</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4PTO</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Navegacion_Dificultades</td><td> </td><td> </
td><td>103_PP</td><td>56997154964</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=uCYKOHBRmct_zGXMC_7erL4k0szT1N4H0-rpzcTyD0I</td><td>El
ejecutivo excelente, pero el servicio que me presta Entel, pésimo, malo,
asqueroso, no tiene señal, el teléfono no tiene señal, eso es,
así que dígale a su jefe que trabaje.</td>
</tr><tr>
<td>90982888093</td><td>13/06/2023</td><td>11:21:10</td><td>40914</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>18:29:09</td><td>18:46:43</td><td>019003374ea
94924</td><td>56982888093</td><td>SS</td><td>49051215-2</td><td>1046</
td><td>9082139</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4P8O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56982888093</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90997761651</td><td>13/06/2023</td><td>13:15:47</td><td>42207</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>17:13:37</td><td>17:19:39</td><td>019003374ea
93b4b</td><td>56997761651</td><td>SS</td><td>72897365-K</td><td>362</
td><td>9079642</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4LQ4</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56997761651</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=NA0Id_Vlm6Aodgo5SVniNEspjYK7-E3kedKfUvtOk2M</td><td>Bien
atendido, me dieron respuesta a todo.</td>
</tr><tr>
<td>90997720400</td><td>13/06/2023</td><td>15:42:16</td><td>43853</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>18:04:53</td><td>18:11:56</td><td>01920356c83
aec83</td><td>56997720400</td><td>SS</td><td>75080010-6</td><td>420</
td><td>7839254</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EM0G</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56997720400</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=J-
AJ6cVAemJ5hPZ4zM0TZ-4d6LlmmLtgLrSpATaj4yY</td><td>Hola, una respuesta rápida,
concreta, precisa, ninguna dificultad, todo bien.</td>
</tr><tr>
<td>90938728051</td><td>13/06/2023</td><td>14:00:05</td><td>42713</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>21:32:09</td><td>21:52:42</td><td>01920356c83
b07d5</td><td>56938728051</td><td> </td><td>70006050-0</td><td>1232</
td><td>7837718</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ESQN</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Problemas
Navegacion</td><td> </td><td> </td><td>103_PP</td><td>56938728051</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=kvJpvWHY4hgv6ZRMWQt1AWwG5PQ41QWVtS8KJj2xSiM</td><td>No,
la señorita me soluciono todos los problemas lo único no más que
prometió devolverme la recarga y no la devolvió.</td>
</tr><tr>
<td>90963731317</td><td>13/06/2023</td><td>13:58:44</td><td>42696</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:43:04</td><td>10:47:19</td><td>019003374ea
8e7e3</td><td>56963731317</td><td>SS</td><td>72397462-3</td><td>254</
td><td>9076093</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C40VT</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56963677889</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ZOuRewRcWmZjrLzIct7ELgUinSsA0Kr-hdUDiUMtgRU</td><td>No responde</td>
</tr><tr>
<td>90934197004</td><td>13/06/2023</td><td>11:48:57</td><td>41235</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:34:23</td><td>11:40:41</td><td>01920356c83
aa1e1</td><td>56934197004</td><td>CC</td><td>48830711-8</td><td>377</
td><td>7830897</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E3C4</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td> </
td><td>3</td><td>IVR_105</td><td>56934197004</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iBEm0mo2wOD1eJgaZ6NmaVn_a7TZuw-B9wMrq89yzog</td><td>Fui muy bien atendida en el
call center y en realidad es numero 5 todo porque el joven que me atendió me
atendió de muy buena manera me soluciono el problema y eso esta todo bien pero
lo que esta mal es que le agreguen a la cuenta cosas que uno no pidió y le
cobren porque las personas que no saben reclamar mucho como los viejitos les cobren
de mas 3 mil pesos de mas de algo que yo nunca pedí que yo nunca use, eso es
una sinvergüenzura.</td>
</tr><tr>
<td>90934332874</td><td>13/06/2023</td><td>15:25:26</td><td>43686</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>09:32:52</td><td>09:44:14</td><td>01920356c83
a8944</td><td>56934332874</td><td>SS</td><td>76861797-K</td><td>682</
td><td>7837889</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00DT7E</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56934332874</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=yC7n5xj6yfQjQeEhmVYhy-yBhEaopdk-kmX3i1WKxYM</td><td>Por un servicio externo a
Entel pero si buena la atención pero no he solucionado el tema, eso
solamente.</td>
</tr><tr>
<td>90934138020</td><td>13/06/2023</td><td>12:40:08</td><td>41806</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:55:45</td><td>11:15:52</td><td>019003374ea
8eab2</td><td>56934138020</td><td>SS</td><td>76299890-4</td><td>1206</
td><td>9078420</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C41M9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56934138020</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90981836398</td><td>13/06/2023</td><td>10:37:17</td><td>40441</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>17:35:20</td><td>17:41:36</td><td>019003374ea
93f5a</td><td>56981836398</td><td>CC</td><td>75096864-3</td><td>375</
td><td>9068408</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4MQI</td><td>Plata</
td><td>563421</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_CC</td><td>56981836398</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=l00EHEhGl0eESvGL3ro_SayeZqCDoIQoQD7hT7OL1v8</td><td>No responde</td>
</tr><tr>
<td>90981898940</td><td>13/06/2023</td><td>14:33:49</td><td>43087</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>17:56:48</td><td>18:04:02</td><td>01920356c83
aeb2f</td><td>56981898940</td><td>CC</td><td>74948174-9</td><td>431</
td><td>7835542</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ELLS</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td> </td><td>3</td><td>IVR_105</td><td>56981898940</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cyw-kPh3gpaddbqp5WIIX7i0jqM3LCrHErMhxOZUIZw</td><td>Si, quede conforme,
gracias.</td>
</tr><tr>
<td>90962393779</td><td>13/06/2023</td><td>13:16:15</td><td>42216</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>19:56:18</td><td>20:06:36</td><td>01920356c83
afd23</td><td>56962393779</td><td>SS</td><td>41304212-7</td><td>617</
td><td>7826610</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EQ58</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56962393779</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RdauWpJxrwtA8g0YyNxZP0mZ9gCKhyjLFJl5Xholok0</td><td>No responde</td>
</tr><tr>
<td>90962074817</td><td>13/06/2023</td><td>13:49:43</td><td>42583</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:54:30</td><td>11:03:55</td><td>01920356c83
a99b0</td><td>56962074817</td><td>CC</td><td>77915602-8</td><td>564</
td><td>7828898</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E1AM</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>problemas en la
boleta</td><td>3</td><td>IVR_105</td><td>56962074817</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XUOtavlbSO1DBU14TMZD_K9j8i_7n8BC4YcktsxY45g</td><td>Resolvieron mi problema que
fue que no me descontaron un, no me descontaron ya que hubo un problema
anteriormente y me estaban cobrando por corte y reposición el cual no
correspondía.</td>
</tr><tr>
<td>90962039830</td><td>13/06/2023</td><td>11:45:33</td><td>41192</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>12:12:46</td><td>12:29:57</td><td>019003374ea
8fc3a</td><td>56962039830</td><td>CC</td><td>75230965-5</td><td>1030</
td><td>9080922</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C462A</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56962039830</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cOjn_7fdkf_KwimB2IGnkkyXo6OwZuBmSvdn1-cRpQA</td><td>No responde</td>
</tr><tr>
<td>90995008598</td><td>13/06/2023</td><td>14:43:31</td><td>43210</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>18:12:09</td><td>18:27:54</td><td>01920356c83
aedae</td><td>56995008598</td><td>CC</td><td>75095168-6</td><td>944</
td><td>7835574</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EM9R</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56995008598</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=uKazluqAOrCeQ1tXowbo5qMOxYIF2S-X4ZLe67z9MvA</td><td>Pésimo servicio, me
derivaran una y otra vez, me cortaban el teléfono, llame mas de 4 veces, las 4
veces me cortaron el teléfono, la ultima medianamente se resolvió pero
tampoco llego el dinero de vuelta no llego el teléfono ni el dinero ni nada,
fui a Entel presencial, de igual manera pésima experiencia estaba caído
el sistema, una persona de servicio al cliente me atendió tampoco supo darme
respuesta ya han pasado mas de 4 días y todavía no han devuelto el dinero
a pesar que cancelaron la compra y tampoco tengo teléfono, no hay ninguna
solución y el teléfono se sigue poniendo a la venta en el portal de Entel
pésimo el servicio de Entel, nunca mas compro un smartphone ahí. </td>
</tr><tr>
<td>90933959208</td><td>13/06/2023</td><td>14:34:53</td><td>43100</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>09:06:48</td><td>09:17:35</td><td>019003374ea
8d559</td><td>56933959208</td><td>SS</td><td>77665205-9</td><td>646</
td><td>9071327</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3SBT</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>el no tengo se??al en mi
casa</td><td>3</td><td>IVR_105</td><td>56933959208</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90994751117</td><td>13/06/2023</td><td>12:39:38</td><td>41801</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:35:40</td><td>14:49:13</td><td>01920356c83
ac6fb</td><td>56994751117</td><td>SS</td><td>70002183-1</td><td>812</
td><td>7829513</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ECKF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56994751117</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wgy1QZFJdKtfINbUGvgHxABzqSjF-LTAOiZU7_1y0xw</td><td>Excelente la atención,
rápido todo como siempre ha sido Entel, los felicito, no cambien por
favor.</td>
</tr><tr>
<td>90994844312</td><td>13/06/2023</td><td>14:00:28</td><td>42717</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>12:11:29</td><td>12:14:06</td><td>019003374ea
8fbdd</td><td>56994844312</td><td>CC</td><td>77319791-1</td><td>156</
td><td>9069587</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C45VD</
td><td>Diamante</td><td>563490</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56994844312</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=B7HJXkZb41zyRe-AfK9Bu6_btGQpIu9cwGdSnEBWb1k</td><td>Aun
estoy en espera digamos que vengan a solucionarme el problema, quedaron de venir
entre 2 y 9 de la noche, ojala que vengan.</td>
</tr><tr>
<td>90994793646</td><td>13/06/2023</td><td>11:03:54</td><td>40722</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>13:26:51</td><td>13:40:18</td><td>01920356c83
ab9c5</td><td>56994793646</td><td>SS</td><td>74450152-0</td><td>802</
td><td>7825709</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E9AT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_SS</td><td>56994793646</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=aMnyqCgzPJLYhig_VZAOI4A9YoCfN-iUuSjNHPKVw6s</td><td>No me dejo en claro en nada,
me dice que tengo que esperar que se van a contactar conmigo y a la fecha no se han
contactado.</td>
</tr><tr>
<td>90979898581</td><td>13/06/2023</td><td>15:28:18</td><td>43717</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>12:00:50</td><td>12:09:40</td><td>01920356c83
aa7a4</td><td>56979898581</td><td>CC</td><td>47336793-9</td><td>530</
td><td>7829085</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E4Q6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56979898581</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=ST4ZwenUG5s9ibGZkl-e5zbJPQM36WDtwx66Izd_R9U</td><td>Muy
bueno el ejecutivo, eso, gracias.</td>
</tr><tr>
<td>90932263553</td><td>13/06/2023</td><td>10:18:20</td><td>40236</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>17:14:15</td><td>17:21:49</td><td>019003374ea
93b6e</td><td>56932263553</td><td>SS</td><td>46018304-9</td><td>434</
td><td>9077322</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4LR7</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td>Necesito saber si mi cuenta est??
desbloqueada mi nombre es Felipe
claro</td><td>3</td><td>IVR_105</td><td>56932263553</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xOK4GO_cq7q8OOjPe03bq7UNsxd9_g2a6orkmQRm8f8</td><td>Fue muy buena y muy eficiente
el ejecutivo así que quede muy contento.</td>
</tr><tr>
<td>90932060478</td><td>13/06/2023</td><td>14:24:17</td><td>42970</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:19:42</td><td>14:25:30</td><td>01920356c83
ac3ec</td><td>56932060478</td><td>CC</td><td>71619286-5</td><td>347</
td><td>7827655</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EBS2</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56932060478</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=He5_J7m_XUevq-eWEsWqJjDevP9SUiZ6feN0S_s5kqg</td><td>Sin duda que la amabilidad,
profesionalismo y la disposición de Daniela para responder mi inquietud y
solucionármela fue espectacular tiene una tremenda, valga la redundancia
disposición así que los felicito por tener a una persona como ella en
nuestra empresa, adiós. </td>
</tr><tr>
<td>90932080544</td><td>13/06/2023</td><td>12:27:04</td><td>41642</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:05:44</td><td>16:14:09</td><td>019003374ea
92dcb</td><td>56932080544</td><td>CC</td><td>75427812-9</td><td>397</
td><td>9068121</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4IE8</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</
td><td>IVR_CC</td><td>56932080544</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Ga7hdk2G9yDD2DzMnlUyuEsvnCiXe-_tA3qYmMk8mCE</td><td>No responde</td>
</tr><tr>
<td>90931805851</td><td>13/06/2023</td><td>14:45:49</td><td>43238</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:52:15</td><td>16:53:28</td><td>019003374ea
9370d</td><td>56931805851</td><td>PP</td><td>72799925-6</td><td>72</
td><td>9079574</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4KO7</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Dificultad_Transferencia</td><td> </
td><td> </td><td>103_PP</td><td>56931805851</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90959466269</td><td>13/06/2023</td><td>10:53:51</td><td>40631</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>18:50:16</td><td>19:15:22</td><td>019003374ea
94c76</td><td>56959466269</td><td>SS</td><td>41304212-7</td><td>1505</
td><td>9082178</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4Q37</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56959466269</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=w3NKGtNpIe87O28Btx5y8GXcqAOXAMIl61354gxLEeI</td><td>No responde</td>
</tr><tr>
<td>90961124997</td><td>13/06/2023</td><td>15:23:58</td><td>43665</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>12:24:52</td><td>12:27:31</td><td>01920356c83
aad10</td><td>56961124997</td><td>CC</td><td>71463396-1</td><td>158</
td><td>7831051</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E65F</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56956700154</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=VO3zWZ6QOgwZOpUqsfeSelbm3NBOPw0M3Zk2GW0vtbo</td><td>Muy buena atención,
eficiencia y resolución inmediata.</td>
</tr><tr>
<td>90961013608</td><td>13/06/2023</td><td>14:50:59</td><td>43300</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:38:34</td><td>10:57:15</td><td>01920356c83
a963f</td><td>56961013608</td><td>CC</td><td>75723630-3</td><td>1120</
td><td>7836232</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E0F5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td> </td><td>2</td><td>IVR_CC</
td><td>56961013608</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Ya_rxY63VN4NXx6SUIOFS_qDHBT1kEaObH8w5smSnwQ</td><td>Hola, la niña muy gentil
resolvió mis problemas, sin dificultades, resolvió todo por la cual la
llame, reviso mi boleta, hizo toda su gestión muy bien así que
gracias.</td>
</tr><tr>
<td>90979946717</td><td>13/06/2023</td><td>15:12:21</td><td>43526</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:33:55</td><td>10:47:14</td><td>019003374ea
8e5a0</td><td>56979946717</td><td>SS</td><td>77665205-9</td><td>781</
td><td>9080592</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C40DQ</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td>no puedes venir para el ??rea
ejecutivo</td><td>3</td><td>IVR_105</td><td>56979946717</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>4</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GoLgbaW2wCcuMafviH8hMXAq35eFizbm_RU4n-u1Z24</td><td>No responde</td>
</tr><tr>
<td>90978054664</td><td>13/06/2023</td><td>12:45:24</td><td>41868</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>19:12:40</td><td>19:21:29</td><td>019003374ea
9503c</td><td>56978054664</td><td>CC</td><td>41131659-9</td><td>408</
td><td>9070848</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4R18</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56978054664</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90993233748</td><td>13/06/2023</td><td>11:49:10</td><td>41238</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:25:58</td><td>16:40:10</td><td>019003374ea
931f0</td><td>56993233748</td><td>CC</td><td>43304729-K</td><td>844</
td><td>9065886</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4JFB</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56944779037</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90931218687</td><td>13/06/2023</td><td>14:46:16</td><td>43242</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:53:16</td><td>12:07:56</td><td>019003374ea
8f7af</td><td>56931218687</td><td>CC</td><td>72717010-3</td><td>879</
td><td>9080862</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C44U0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56931218687</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=6ThU4a9G7exwwBK6jWk-4va65gw_EjL3JZhR5NeVYBs</td><td>La
ejecutiva me atendió super bien, me explico el tema pero yo creo que la
solución ya no esta en sus manos, es como siempre la misma explicación
cuando hay problema de señal que están trabajando en la antena pero sigo
con el mismo problema de señal, no tengo problemas para el internet, eso.</td>
</tr><tr>
<td>90930784316</td><td>13/06/2023</td><td>12:13:39</td><td>41510</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:25:41</td><td>14:50:04</td><td>01920356c83
ac50c</td><td>56930784316</td><td>SS</td><td>43643344-1</td><td>1462</
td><td>7838700</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EC52</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_105</td><td>56930784316</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=CQHu9iK0BDCSVEjvMSO_VVK1-Xr252ANkbBT_reLEqs</td><td>No responde</td>
</tr><tr>
<td>90930784544</td><td>13/06/2023</td><td>15:41:00</td><td>43836</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:18:46</td><td>14:24:46</td><td>019003374ea
91780</td><td>56930784544</td><td>SS</td><td>71269786-5</td><td>359</
td><td>9065454</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4CS2</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56930784544</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>2</td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90926457109</td><td>13/06/2023</td><td>12:11:00</td><td>41479</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>19:44:41</td><td>19:49:31</td><td>019003374ea
95544</td><td>56926457109</td><td> </td><td>72302723-3</td><td>289</
td><td>9073166</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4S9E</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Problemas
Navegacion</td><td> </td><td> </td><td>103_PP</td><td>56926457109</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90956961368</td><td>13/06/2023</td><td>11:38:05</td><td>41094</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:27:08</td><td>11:31:54</td><td>019003374ea
8f19f</td><td>56956961368</td><td>CC</td><td>60545800-9</td><td>285</
td><td>9067180</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C43DJ</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_105</td><td>56956961368</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6PFCnZTzH_3uu0Bwy9QJftUVMbaXIkb_hqxiAUVrZ8s</td><td>No responde</td>
</tr><tr>
<td>90956930189</td><td>13/06/2023</td><td>11:48:41</td><td>41231</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>16:22:36</td><td>16:42:48</td><td>01920356c83
ada9c</td><td>56956930189</td><td>CC</td><td>72722636-2</td><td>1196</
td><td>7826148</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EHHC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Puntos_Entel_Consulta_Funcionamiento_Y_Beneficios</
td><td> </td><td>3</td><td>IVR_CC</td><td>56956930189</td><td>KONECTA_PE</
td><td>Konecta Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>1</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=GWsI2UPLAK-v65V6PtDxPbAcntrnL3k_4GB8NDSaLUw</td><td>No
tengo nada que contestar señorita solo que se soluciono mi problema no
más, cambio y fuera cambio y fuera gracias.</td>
</tr><tr>
<td>90926154481</td><td>13/06/2023</td><td>13:40:00</td><td>42467</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>09:26:01</td><td>09:28:21</td><td>019003374ea
8d80f</td><td>56926154481</td><td>CC</td><td>71619286-5</td><td>139</
td><td>9078166</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C3T1H</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_M_Seguro_Consulta_Garantia_Extendida</td><td> </
td><td>2</td><td>IVR_CC</td><td>56926154481</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=y3OnYduY07DrUlGwkCoOaqfviBC21UQEW6SlNZuNiYQ</td><td>El joven muy amable y
respondió todas mis preguntas, resolvió mi problema, gracias.</td>
</tr><tr>
<td>90945027168</td><td>13/06/2023</td><td>14:06:46</td><td>42793</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>20:17:06</td><td>20:21:53</td><td>01920356c83
affba</td><td>56945027168</td><td>CC</td><td>70101009-4</td><td>286</
td><td>7837629</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EQPV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56945027168</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90945067624</td><td>13/06/2023</td><td>13:39:01</td><td>42455</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>17:43:41</td><td>18:11:07</td><td>019003374ea
940e6</td><td>56945067624</td><td>CC</td><td>75423932-8</td><td>1646</
td><td>9075140</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4N6U</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Saludos</td><td> </td><td>2</td><td>IVR_CC</
td><td>56945067624</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90945220080</td><td>13/06/2023</td><td>12:33:30</td><td>41720</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>13:59:41</td><td>14:03:05</td><td>019003374ea
913a4</td><td>56945220080</td><td>CC</td><td>48765706-9</td><td>203</
td><td>9072218</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4BT7</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Dificultad_Arrastre</td><td>Es que yo la quiero saber Cu??ntas
letras me quedan del tel??fono que me robaron y ahora tengo otro es un Galaxy
a52</td><td>3</td><td>IVR_105</td><td>56945220080</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=T2Yfs0XrS5Tm-M7PmnbsDTclz8_EOrfp4HHA1Z9SAfY</td><td>No responde</td>
</tr><tr>
<td>90944886809</td><td>13/06/2023</td><td>14:00:40</td><td>42720</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>22:59:40</td><td>23:14:29</td><td>01920356c83
b0d39</td><td>56944886809</td><td>CC</td><td>76853126-9</td><td>888</
td><td>7828631</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EU5P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56944886809</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=sbZ6Dw20YSdbUTn8vsqol1TsGxDU2JuMo2Axoz-uAAM</td><td>No
responde</td>
</tr><tr>
<td>90944680934</td><td>13/06/2023</td><td>15:40:26</td><td>43830</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>11:36:05</td><td>11:42:29</td><td>019003374ea
8f3be</td><td>56944680934</td><td>CC</td><td>46083945-9</td><td>383</
td><td>9071738</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C43UH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</
td><td>IVR_CC</td><td>56944680934</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=wG1iLFOPrd6GegRq3mQcfzw8NeAR-UrlkoJsCARXmxQ</td><td>No, muy bien muy bien
trabajado satisfactorio me ayudo bastante muchas gracias.</td>
</tr><tr>
<td>90944764082</td><td>13/06/2023</td><td>14:25:40</td><td>42988</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>13:19:45</td><td>13:25:14</td><td>01920356c83
ab86d</td><td>56944764082</td><td>CC</td><td>48189464-6</td><td>328</
td><td>7838546</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E906</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56944764082</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=ldts00-
iuco4dfW6PVFaDNBJFZCSVP43_GK3Jbd63WE</td><td>Porque la niña que me
atendió fue muy simpática, muy agradable, super eficiente, un 7.</td>
</tr><tr>
<td>90987731799</td><td>13/06/2023</td><td>11:59:48</td><td>41337</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:22:26</td><td>14:31:44</td><td>019003374ea
91852</td><td>56987731799</td><td>CC</td><td>74541232-7</td><td>557</
td><td>9081371</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4D2K</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56987731799</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=_L2_-
okzfW55Yx72pVrDKMFSTQo4RoR-uUj4ehmb3Zk</td><td>Hola, ayer me atendió Jorge muy
amable muy fácil de entender fue una atención super...otros ejecutivos no
lo...</td>
</tr><tr>
<td>90987630332</td><td>13/06/2023</td><td>11:25:43</td><td>40973</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>15:21:08</td><td>15:26:42</td><td>019003374ea
924fd</td><td>56987630332</td><td>CC</td><td>41300131-5</td><td>333</
td><td>9067971</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C4G7R</td><td>Oro
Plus</td><td>563490</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td> </td><td>3</
td><td>IVR_CC</td><td>56987630332</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=1U9g2aC-
Lt9QJpjy3eoFMMHlZVVTofFYtWArUpuDtO8</td><td>Llame para saber cuanto tiempo me
quedaba de pagar un equipo nuevo, ya, ahora estoy segura me queda un mes y eso es
lo que yo quería saber, muchas gracias. </td>
</tr><tr>
<td>90987516186</td><td>13/06/2023</td><td>13:00:40</td><td>42020</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>20:37:11</td><td>20:42:42</td><td>01920356c83
b0253</td><td>56987516186</td><td>CC</td><td>75538113-6</td><td>269</
td><td>7828506</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EREM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Chip_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56987516186</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=kxWWRpPz3h4GukL7Ms0aLJ5wSvOQ_K3jIEUG6mjCrq8</td><td>La atención fue muy
buena de la ejecutiva debido a que el compromiso de entrega del chip era para el
día viernes y el chip llego a Santiago el día sábado, día
sábado el cual yo ya había viajado a Antofagasta por lo tanto no pude
ocupar el chip y solicite si es que me lo podían enviar a Antofagasta donde se
encuentra el móvil y me indicaron que no se podía.</td>
</tr><tr>
<td>90987763937</td><td>13/06/2023</td><td>11:46:02</td><td>41196</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>10:58:51</td><td>11:13:56</td><td>019003374ea
8eb56</td><td>56987763937</td><td>CC</td><td>76473031-3</td><td>905</
td><td>9071616</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C41RC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</
td><td>IVR_CC</td><td>56987763937</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=zeZW3XClzNFXssLHtJTNe7jCNDIwjouk6-RwXfXyezk</td><td>La
verdad es que Yamir me contesto y efectivamente me llamaron después para
agilizar la gestión de salirme de Entel pero la verdad que como empresa Entel
esta horrible, mi chip, me porte no funciona he perdido plata, trabajo,
comunicación con mis hijos no funciona acá en mi casa tampoco funciona en
la ciudad después llame porque se me había perdido el teléfono no
contestan las operadoras, la pagina tampoco, esta llamada que hice ayer a Yamir que
fue el ejecutivo ya la había realizado dos veces las dos veces me dicen que no
se informo nunca antes. </td>
</tr><tr>
<td>90988057506</td><td>13/06/2023</td><td>11:11:25</td><td>40824</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>12:32:05</td><td>12:40:10</td><td>01920356c83
aae95</td><td>56988057506</td><td>CC</td><td>72895873-1</td><td>484</
td><td>7831072</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00E6HK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56988057506</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tZCklDrmHVshESVQ95wXrNArEKchltwDeupxIT9V9fo</td><td>La atención fue
excelente, gracias.</td>
</tr><tr>
<td>90972847637</td><td>13/06/2023</td><td>15:40:27</td><td>43831</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>14:44:38</td><td>14:47:09</td><td>01920356c83
ac8cd</td><td>56972847637</td><td>SS</td><td>46677917-2</td><td>151</
td><td>7829540</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ED31</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56972847637</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90922575206</td><td>13/06/2023</td><td>13:01:36</td><td>42031</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>19:50:07</td><td>19:54:04</td><td>01920356c83
afc61</td><td>56922575206</td><td>CC</td><td>72229302-9</td><td>236</
td><td>7837590</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EPV6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56922575206</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=tzCRAv2vH5KGG_1lIbSW_thik5LkvTPZLo15wwzTd4c</td><td>Muy bien muy bien la
atención fue de maravilla, los felicito.</td>
</tr><tr>
<td>90977744475</td><td>13/06/2023</td><td>11:28:03</td><td>41005</
td><td>Call Center
Móvil</td><td>12/06/2023</td><td>20:56:48</td><td>21:04:59</td><td>01920356c83
b0475</td><td>56977744475</td><td>CC</td><td>72573742-4</td><td>490</
td><td>7832234</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ERVO</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56977744475</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gOTsB7x1NYdeUu-fCKljJcENtgX73i96zl7drjEbjB8</td><td>Muy buena disposición
del ejecutivo del call center pero no me gusta estar llamando todos los meses
porque me están cobrando cobros adicionales que yo no contrato, solo eso.</td>
</tr><tr>
<td>90977651014</td><td>14/06/2023</td><td>14:20:11</td><td>47058</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>22:51:48</td><td>22:59:35</td><td>019003374ea
9fdc0</td><td>56977651014</td><td>SS</td><td>70006050-0</td><td>466</
td><td>9091289</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C669G</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56977651014</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=5GLjmybea4yAr7Hsr__ZIreBhrXnkrc_NLTrebCHzGc</td><td>No
responde</td>
</tr><tr>
<td>90956706037</td><td>14/06/2023</td><td>15:04:26</td><td>47562</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:19:04</td><td>17:24:48</td><td>019003374ea
9d274</td><td>56956706037</td><td>CC</td><td>41137894-2</td><td>344</
td><td>9095165</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5RFG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</td><td>IVR_CC</
td><td>56956706037</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90956607467</td><td>14/06/2023</td><td>15:47:22</td><td>48049</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:12:19</td><td>14:25:58</td><td>019003374ea
9ace7</td><td>56956607467</td><td>SS</td><td>76861797-K</td><td>818</
td><td>9098977</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5I3M</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Fecha_Renovacion</td><td> </
td><td>3</td><td>IVR_SS</td><td>56956607467</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90944768930</td><td>14/06/2023</td><td>14:25:59</td><td>47132</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>08:54:46</td><td>08:59:23</td><td>019003374ea
96d07</td><td>56944768930</td><td>CC</td><td>70004745-8</td><td>277</
td><td>9091490</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5275</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56944768930</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90944462312</td><td>14/06/2023</td><td>13:18:51</td><td>46405</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:48:22</td><td>12:05:14</td><td>019003374ea
98d65</td><td>56944462312</td><td>SS</td><td>71489769-1</td><td>1011</
td><td>9094113</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5A85</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56944462312</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0Z4Xnx6evZtvc0aPv1ekrExQA_RlR34dc7hcpwPE3uU</td><td>Una atención muy buena,
la señorita con mucha disponibilidad así que todo bien todo bien siempre
agradecido de mi compañía, eso.</td>
</tr><tr>
<td>90944987279</td><td>14/06/2023</td><td>10:27:35</td><td>44525</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>21:34:07</td><td>21:39:27</td><td>01920356c83
b917b</td><td>56944987279</td><td>CC</td><td>73226311-K</td><td>320</
td><td>7853457</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FV4C</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56944987279</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=a9Nqod7GVC7VaewaeDqOSvDfDgdP_dB1Z6bD0l2fsLg</td><td>No responde</td>
</tr><tr>
<td>90926069579</td><td>14/06/2023</td><td>12:50:31</td><td>46088</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>15:28:16</td><td>15:39:20</td><td>01920356c83
b5a3a</td><td>56926069579</td><td>CC</td><td>16678026-8</td><td>663</
td><td>7844186</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FHAQ</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>tuve dos d??as con problemas
con mi tel??fono si
se??al</td><td>3</td><td>IVR_105</td><td>56926069579</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mRjC3Y9M7UE-XbmZm4bJkl4VhMiz8XQc1A-qgSWgD7E</td><td>No responde</td>
</tr><tr>
<td>90956839522</td><td>14/06/2023</td><td>11:52:37</td><td>45438</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>08:41:33</td><td>08:52:26</td><td>019003374ea
96c37</td><td>56956839522</td><td>CC</td><td>73816100-9</td><td>653</
td><td>9098094</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C520L</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56956839522</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90957458012</td><td>14/06/2023</td><td>14:00:14</td><td>46848</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>12:21:26</td><td>12:38:43</td><td>01920356c83
b3656</td><td>56957458012</td><td>CC</td><td>74991778-4</td><td>1036</
td><td>7848909</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F8C8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56957458012</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GpxCXcgh8yeoGiaLwd9MIlMzEXkjARloklPXXnHI7cM</td><td>No responde</td>
</tr><tr>
<td>90992961030</td><td>14/06/2023</td><td>11:49:47</td><td>45402</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>10:48:32</td><td>10:56:34</td><td>01920356c83
b23f6</td><td>56992961030</td><td>CC</td><td>74991778-4</td><td>481</
td><td>7850357</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F3R6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56992961030</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=xxXkv6rhpVcBwQgh0sdZd5oNju-L8xsxAN8Z320y1cg</
td><td>Estuvo bien todo perfecto, gracias. Estuvo bien todo resuelto muchas
gracias.</td>
</tr><tr>
<td>90923952676</td><td>14/06/2023</td><td>12:49:14</td><td>46073</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>18:16:41</td><td>18:35:39</td><td>019003374ea
9dd02</td><td>56923952676</td><td>CC</td><td>72958411-8</td><td>1137</
td><td>9086518</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5U3T</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</
td><td>IVR_CC</td><td>56923952676</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bHASgzsGAhK3ODdMzxHOei9IBxAh_gJ8WuTBxAH5thY</td><td>No responde</td>
</tr><tr>
<td>90977802281</td><td>14/06/2023</td><td>10:22:01</td><td>44455</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>21:02:52</td><td>21:05:24</td><td>01920356c83
b8e46</td><td>56977802281</td><td>CC</td><td>71020542-6</td><td>151</
td><td>7851732</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FUAN</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </
td><td>2</td><td>IVR_CC</td><td>56977802281</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90926432829</td><td>14/06/2023</td><td>14:57:13</td><td>47512</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>10:22:42</td><td>10:31:39</td><td>019003374ea
97ad5</td><td>56926432829</td><td>CC</td><td>71746439-7</td><td>477</
td><td>9089542</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C55LE</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </
td><td>2</td><td>IVR_CC</td><td>56926432829</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90993181574</td><td>14/06/2023</td><td>12:50:09</td><td>46085</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:17:08</td><td>16:29:38</td><td>019003374ea
9c645</td><td>56993181574</td><td>CC</td><td>75437865-4</td><td>749</
td><td>9094966</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5OE4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56993181574</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RN_gHZK_Dw9wbjCZ34CwUYY7EXqPlZZMxVYNvOcqi9c</td><td>Muy buena atención de
Danozca.</td>
</tr><tr>
<td>90979770230</td><td>14/06/2023</td><td>12:59:27</td><td>46162</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:00:08</td><td>11:20:29</td><td>01920356c83
b261b</td><td>56979770230</td><td>SS</td><td>73457933-5</td><td>1219</
td><td>7841710</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F4C9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56979770230</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>4</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90959763991</td><td>14/06/2023</td><td>15:11:14</td><td>47647</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:40:55</td><td>17:06:47</td><td>01920356c83
b67d6</td><td>56959763991</td><td>CC</td><td>75200366-1</td><td>1551</
td><td>7840833</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FKNH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56959763991</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=55Rh9Q18YQy00qTrUZL--
ZjhMnpu0MJfqZ0ur74sl3g</td><td>No responde</td>
</tr><tr>
<td>90959288289</td><td>14/06/2023</td><td>12:11:45</td><td>45642</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:55:47</td><td>18:05:23</td><td>019003374ea
9d952</td><td>56959288289</td><td>CC</td><td>8151460-7</td><td>575</
td><td>9084300</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5T6E</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56959288289</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90959324394</td><td>14/06/2023</td><td>16:03:23</td><td>48243</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>10:09:57</td><td>10:16:15</td><td>01920356c83
b1d06</td><td>56959324394</td><td>SS</td><td>43643344-1</td><td>377</
td><td>7851994</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F23S</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </
td><td>3</td><td>IVR_SS</td><td>56959324394</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5waIGFypvrKKAwvbXIrSgWEuZNTG1vwQec1CD86AtOQ</td><td>Lo que yo necesitaba me lo
resolvieron a la brevedad quede muy conforme con la atención prestada por la
ejecutiva, agradezco mucho haber llegado a Entel es una buena experiencia tiene una
buena cobertura y es lo que yo estaba esperando, muchas gracias.</td>
</tr><tr>
<td>90931836694</td><td>14/06/2023</td><td>14:19:40</td><td>47050</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:43:50</td><td>14:58:10</td><td>01920356c83
b51c7</td><td>56931836694</td><td>CC</td><td>74763147-6</td><td>731</
td><td>7844059</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FF7B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56931836694</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=k3dE8DerjYU3A0NoExcSKvXW0YxxBfC_fY6TozQbvM0</td><td>Fue
muy oportuna y acertada la atención de la muchacha y en realidad estoy bien
contento porque la atención fue excelente y llegó puntual al tema que le
estaba planteando.</td>
</tr><tr>
<td>90994185764</td><td>14/06/2023</td><td>15:48:02</td><td>48055</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>09:08:31</td><td>09:16:19</td><td>019003374ea
96e61</td><td>56994185764</td><td>CC</td><td>73035799-0</td><td>467</
td><td>9093690</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C52HV</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56994185764</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=znBHNBy833ekq7e0jTVspULenzwgOztv7bXtXf7Esqo</td><td>No responde</td>
</tr><tr>
<td>90979561042</td><td>14/06/2023</td><td>13:26:32</td><td>46497</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:43:14</td><td>14:54:01</td><td>01920356c83
b51aa</td><td>56979561042</td><td>CC</td><td>74574595-4</td><td>646</
td><td>7845707</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FF6E</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>tengo un reclamo de la boleta de
pago</td><td>3</td><td>IVR_105</td><td>56979561042</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gDa6YUN1pPMTOd6897jnVjkiZypXBBLrOqkE3LDN9Vw</td><td>Me resolvieron rápido el
problema que tuve y la atención estuvo excelente.</td>
</tr><tr>
<td>90978950893</td><td>14/06/2023</td><td>11:02:43</td><td>44872</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:57:59</td><td>12:08:59</td><td>019003374ea
98fcc</td><td>56978950893</td><td>CC</td><td>73322270-0</td><td>659</
td><td>9096372</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5ARC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56978950893</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90957769609</td><td>14/06/2023</td><td>12:28:46</td><td>45818</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>15:27:34</td><td>15:55:19</td><td>019003374ea
9bc51</td><td>56957769609</td><td>SS</td><td>9617346-6</td><td>1664</
td><td>9099211</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5LUO</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Mi_Numero_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56978416905</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90957683680</td><td>14/06/2023</td><td>10:25:33</td><td>44497</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:20:19</td><td>16:42:31</td><td>01920356c83
b640a</td><td>56957683680</td><td>CC</td><td>70776681-6</td><td>1300</
td><td>7847823</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FJP5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56957683680</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Bpyy6ZbswRAH7jfM8ITqewsoaJuJU8wOvntwutwJUBY</td><td>No responde</td>
</tr><tr>
<td>90957625470</td><td>14/06/2023</td><td>13:21:59</td><td>46443</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:14:43</td><td>17:25:16</td><td>019003374ea
9d1ad</td><td>56957625470</td><td>SS</td><td>74971842-0</td><td>632</
td><td>9086343</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5R99</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_SS</
td><td>56957625470</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3D_ubhhG4DuzkrQpSiSxLHdjh4gnNs1TvCGqmz5-rq4</td><td>Gracias fue muy rápida
la atención del ejecutivo que me atendió el día de ayer, me
soluciono de inmediato el problema que bueno hoy día estaba en curso mediante
un ticket, dio la visibilidad del estado y a demás me solucionó otro
problema aprovechando la llamada que tenia en mi boleta un cobro incorrecto
así que nada super bien todo muy buena la gestión.</td>
</tr><tr>
<td>90978914618</td><td>14/06/2023</td><td>13:41:38</td><td>46646</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>20:53:26</td><td>21:13:05</td><td>019003374ea
9f3f9</td><td>56978914618</td><td>SS</td><td>75122407-9</td><td>1178</
td><td>9086793</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C63RE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56978914618</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90981213951</td><td>14/06/2023</td><td>13:41:49</td><td>46650</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:34:07</td><td>14:41:21</td><td>019003374ea
9b166</td><td>56981213951</td><td>CC</td><td>41477660-4</td><td>433</
td><td>9085855</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5J7L</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td> </td><td>3</
td><td>IVR_CC</td><td>56981213951</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=WSugJPPNkxMtnUbjFtW8He0FHNJja91SfDgv15DkTz4</td><td>No responde</td>
</tr><tr>
<td>90981219716</td><td>14/06/2023</td><td>14:24:59</td><td>47118</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>13:43:12</td><td>14:11:37</td><td>01920356c83
b466c</td><td>56981219716</td><td>SS</td><td>75230965-5</td><td>1704</
td><td>7850797</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FCCM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_SS</
td><td>56981219716</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=dQaCIBvZmKPdFH64DjozqTtOxkBHuQN4jv9tsMPv4ZM</td><td>Bueno todo bien hasta el
momento hoy día me llamaron de nuevo y trataron de solucionar mi
problema.</td>
</tr><tr>
<td>90934014572</td><td>14/06/2023</td><td>10:08:29</td><td>44286</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:40:08</td><td>14:45:48</td><td>019003374ea
9b296</td><td>56934014572</td><td>CC</td><td>77036587-2</td><td>339</
td><td>9088091</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5JH4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56934014572</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90995054492</td><td>14/06/2023</td><td>15:26:32</td><td>47833</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>09:50:57</td><td>10:08:16</td><td>019003374ea
974b4</td><td>56995054492</td><td>SS</td><td>75704634-2</td><td>1038</
td><td>9082783</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C544G</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_SS</
td><td>56995054492</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2phZSDuGpycO9fuRjQVZp8BSG_z11zjSZxyh1CQmIqE</td><td>Muy amable la persona que me
atendió me soluciono rápido el problema.</td>
</tr><tr>
<td>90961753001</td><td>14/06/2023</td><td>16:04:06</td><td>48252</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:02:23</td><td>17:04:02</td><td>01920356c83
b6bb2</td><td>56961753001</td><td>CC</td><td>75167912-2</td><td>98</
td><td>7842702</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FLMD</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</
td><td>RN_IG_G_Contrato_Solicitud_Visualizacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56961753001</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90961611193</td><td>14/06/2023</td><td>14:25:44</td><td>47126</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:47:45</td><td>16:59:02</td><td>01920356c83
b6919</td><td>56961611193</td><td>CC</td><td>41477660-4</td><td>676</
td><td>7840854</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FL1K</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56961611193</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=b8HUv01_CA3WhSkRU5_mvA6zLeITfEY2ckC0XVcYGTQ</td><td>No responde</td>
</tr><tr>
<td>90962091939</td><td>14/06/2023</td><td>16:02:53</td><td>48238</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>13:59:30</td><td>14:04:55</td><td>019003374ea
9aa36</td><td>56962091939</td><td>SS</td><td>70369417-9</td><td>325</
td><td>9087949</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5HE5</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56962091939</td><td>KONECTA_PE</
td><td>Konecta Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=BingR1hQB-VDcEQzpECNpo2uhfGckSqHNDwxk5_aWLU</td><td>No
responde</td>
</tr><tr>
<td>90961874305</td><td>14/06/2023</td><td>15:04:53</td><td>47570</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>19:55:42</td><td>20:04:04</td><td>01920356c83
b8681</td><td>56961874305</td><td>CC</td><td>72799925-6</td><td>445</
td><td>7846465</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FSCK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56961874305</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90962159456</td><td>14/06/2023</td><td>13:55:43</td><td>46821</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:20:15</td><td>14:48:02</td><td>019003374ea
9ae75</td><td>56962159456</td><td>CC</td><td>71773996-5</td><td>1666</
td><td>9088019</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5IG4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56962159456</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>2</
td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90995237057</td><td>14/06/2023</td><td>10:25:05</td><td>44493</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>19:29:32</td><td>19:37:05</td><td>01920356c83
b82db</td><td>56995237057</td><td>CC</td><td>77161478-7</td><td>453</
td><td>7841180</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FRFE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56995237057</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=E_w0gnPbEsl-mP-jy-bssNED_-xzP9kGf0nBT0uXLS4</td><td>Me atendió bien la
ejecutiva pero no me había entendido lo que le había pedido, mas que nada
fue eso espero haber resuelto completamente el tema porque la verdad que no me
satisface el hecho de que me estén inscribiendo en cosas que yo no estoy
pidiendo.</td>
</tr><tr>
<td>90934245490</td><td>14/06/2023</td><td>11:31:54</td><td>45209</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:55:18</td><td>12:00:08</td><td>01920356c83
b3107</td><td>56934245490</td><td> </td><td>48765706-9</td><td>289</
td><td>7840048</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F71Q</td><td> </
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>105</td><td>56934245490</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Vhm9w2-d-rLlQRqVSd4jOsUSoRTM9S9mLeieDQCWks8</td><td>Pésimo servicio, ninguna
solución, sinvergüenzas. Gracias.</td>
</tr><tr>
<td>90962455589</td><td>14/06/2023</td><td>11:31:07</td><td>45201</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>13:59:02</td><td>14:16:13</td><td>019003374ea
9aa21</td><td>56962455589</td><td>SS</td><td>70408952-K</td><td>1030</
td><td>9096730</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5HDG</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56962455589</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90938710417</td><td>14/06/2023</td><td>15:05:18</td><td>47572</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>18:49:02</td><td>18:54:29</td><td>01920356c83
b7d06</td><td>56938710417</td><td>SS</td><td>72846681-2</td><td>326</
td><td>7842946</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FQ0S</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_SS</td><td>56938710417</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90996797322</td><td>14/06/2023</td><td>13:26:36</td><td>46500</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:59:33</td><td>15:31:22</td><td>019003374ea
9b69c</td><td>56996797322</td><td>CC</td><td>40890379-3</td><td>1907</
td><td>9096939</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5KH6</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>te cobraron algo que no corresponde
en la boleta</td><td>3</td><td>IVR_105</td><td>56996797322</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90936366359</td><td>14/06/2023</td><td>12:18:03</td><td>45720</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:56:59</td><td>15:14:00</td><td>019003374ea
9b61f</td><td>56936366359</td><td>CC</td><td>71619286-5</td><td>1002</
td><td>9083736</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5KDA</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56936366359</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GHu82kJK6IsPGTLOMUgYcVbnX_-UiM6jaAalRDArk4Y</td><td>No responde</td>
</tr><tr>
<td>90996609986</td><td>14/06/2023</td><td>11:52:32</td><td>45437</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:20:21</td><td>11:36:29</td><td>019003374ea
986c0</td><td>56996609986</td><td>CC</td><td>77056813-7</td><td>968</
td><td>9085245</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C58KO</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_SSTT_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56996609986</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td> </td><td>4</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90997744651</td><td>14/06/2023</td><td>12:01:35</td><td>45516</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:39:19</td><td>16:51:45</td><td>01920356c83
b678c</td><td>56997744651</td><td>SS</td><td>71296408-1</td><td>746</
td><td>7842634</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FKL7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56997744651</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90982924352</td><td>14/06/2023</td><td>15:05:46</td><td>47580</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:15:05</td><td>17:31:35</td><td>01920356c83
b6df1</td><td>56982924352</td><td>CC</td><td>70006050-0</td><td>989</
td><td>7844472</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FM8B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56982924352</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=CDemaOBuiM2g9R6gjBO8TX3wKM81zN44MTm_ixWm5po</td><td>No
responde</td>
</tr><tr>
<td>90982975950</td><td>14/06/2023</td><td>10:57:17</td><td>44839</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:04:19</td><td>14:09:14</td><td>019003374ea
9ab32</td><td>56982975950</td><td>CC</td><td>77079269-K</td><td>294</
td><td>9090197</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5HM1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56982975950</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1sBiwjjf69IvNVWd4kUWDldVIXXUeY-OAR2g8YywzmM</td><td>No responde</td>
</tr><tr>
<td>90982639143</td><td>14/06/2023</td><td>13:24:08</td><td>46468</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>12:37:11</td><td>13:14:09</td><td>01920356c83
b3986</td><td>56982639143</td><td>CC</td><td>46677917-2</td><td>2196</
td><td>7841936</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F95N</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56982639143</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WZRNLueWMLVpaBU6eEvj_GiJs05SLed_D_17V9lG4pU</td><td>El chico fueron muy amables y
claritos y no, me solucionaron el problema en super poco rato y super bien,
eso.</td>
</tr><tr>
<td>90982675955</td><td>14/06/2023</td><td>16:19:07</td><td>48396</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>09:04:42</td><td>09:15:50</td><td>01920356c83
b13d6</td><td>56982675955</td><td>CC</td><td>75367138-2</td><td>667</
td><td>7846723</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00EVQG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56982675955</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90965107068</td><td>14/06/2023</td><td>15:03:32</td><td>47550</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>15:31:22</td><td>15:42:12</td><td>019003374ea
9bd1a</td><td>56965107068</td><td>SS</td><td>72194306-2</td><td>501</
td><td>9090467</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5M51</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56965107068</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=NZLFaATpirbQSCFLKt_BPf_yHEwrWggBkqKio3Nn8dk</td><td>Claro y preciso, claro y
preciso.</td>
</tr><tr>
<td>90964045157</td><td>14/06/2023</td><td>14:17:01</td><td>47017</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:02:15</td><td>14:11:03</td><td>019003374ea
9aabf</td><td>56964045157</td><td>CC</td><td>71521236-6</td><td>527</
td><td>9096742</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5HIE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_CC</td><td>56964045157</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zdk0eZWnlx53FBf4bK03IVbuuWqCj-GJ7s8dIaL2ppg</td><td>No responde</td>
</tr><tr>
<td>90965853008</td><td>14/06/2023</td><td>12:51:14</td><td>46097</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:12:20</td><td>14:19:20</td><td>019003374ea
9ace8</td><td>56965853008</td><td>CC</td><td>73641618-2</td><td>420</
td><td>9096781</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5I3N</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero reclamar un
cobro</td><td>3</td><td>IVR_105</td><td>56965853008</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td>5</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90965258459</td><td>14/06/2023</td><td>10:04:38</td><td>44239</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>09:51:19</td><td>10:01:48</td><td>019003374ea
974ca</td><td>56965258459</td><td>CC</td><td>46313240-2</td><td>628</
td><td>9093787</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5456</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56965258459</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=zfSNVoPCO82Ah7Ya79ONwH5wGtFv2W_XjepN-X5iw4A</td><td>No
responde</td>
</tr><tr>
<td>90940290982</td><td>14/06/2023</td><td>14:03:53</td><td>46893</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:31:08</td><td>14:39:18</td><td>019003374ea
9b0bd</td><td>56940290982</td><td>CC</td><td>70369417-9</td><td>434</
td><td>9096857</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5J2C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>3</td><td>IVR_CC</
td><td>56940290982</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=B-2DzK1IfsBle-dIIdkjbIoBxwQrH28RRqr3OWrl2-U</td><td>No responde</td>
</tr><tr>
<td>90940368355</td><td>14/06/2023</td><td>14:05:43</td><td>46917</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>18:20:25</td><td>18:35:00</td><td>01920356c83
b7895</td><td>56940368355</td><td>CC</td><td>76258516-2</td><td>874</
td><td>7848084</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FOTB</td><td>Oro
Plus</td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56940368355</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6F4kFzpHXChFSb3rnzPcS0d4X5kRArIAfrV8XxdKYQc</td><td>No responde</td>
</tr><tr>
<td>90940546346</td><td>14/06/2023</td><td>14:57:07</td><td>47508</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>13:47:17</td><td>14:11:17</td><td>01920356c83
b4725</td><td>56940546346</td><td>CC</td><td>70831146-4</td><td>1439</
td><td>7845579</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FCIF</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56940546346</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=P9iQgKWw0w3a0Gj1mQg3zE9F3NN_qs3SsffNchy0ijs</td><td>Ando en el supermercado
ahora, no puedo contestar.</td>
</tr><tr>
<td>90997874079</td><td>14/06/2023</td><td>16:03:45</td><td>48248</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:31:11</td><td>16:35:27</td><td>01920356c83
b6604</td><td>56997874079</td><td>CC</td><td>72934011-1</td><td>255</
td><td>7849555</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FK8V</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </
td><td>3</td><td>IVR_CC</td><td>56997874079</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=m3BTngGhleEKs5zctgzi86eGyik0L_WUWnLe5WCfA80</td><td>No responde</td>
</tr><tr>
<td>90984143792</td><td>14/06/2023</td><td>16:25:10</td><td>48431</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:21:17</td><td>11:36:05</td><td>01920356c83
b2a39</td><td>56984143792</td><td>SS</td><td>74971842-0</td><td>871</
td><td>7841757</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F5D5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56984143792</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=isQeqnVDIAwlTVqKYSiZM-njZe13yNw29E3ZWQVrLRk</td><td>No responde</td>
</tr><tr>
<td>90942014878</td><td>14/06/2023</td><td>15:47:39</td><td>48053</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>20:15:37</td><td>20:23:49</td><td>01920356c83
b88f9</td><td>56942014878</td><td>CC</td><td>73696749-9</td><td>454</
td><td>7848284</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FT0A</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56942014878</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90941468611</td><td>14/06/2023</td><td>16:07:53</td><td>48297</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>18:14:55</td><td>18:18:36</td><td>01920356c83
b77be</td><td>56941468611</td><td>CC</td><td>73930681-7</td><td>220</
td><td>7851489</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FOML</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Solicitud_Prorroga</td><td> </
td><td>2</td><td>IVR_CC</td><td>56941468611</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Ui809NLVXOPE-srxVDYfD2jogGlSBn80QTuoMAvzaoY</td><td>Muy buena la atención
muy educada la atendedora y muy rápida a solucionar el problema.</td>
</tr><tr>
<td>90966507846</td><td>14/06/2023</td><td>11:13:00</td><td>45005</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>18:05:41</td><td>18:17:15</td><td>019003374ea
9db26</td><td>56966507846</td><td>CC</td><td>77435394-1</td><td>674</
td><td>9093075</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5TL1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56966507846</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=cCC1iCZ40mbwYfAtRQzjQedSr-oMwFduTjNqu2VflBs</td><td>Fue buena la atención
porque pudimos solucionar el problema, muchas gracias.</td>
</tr><tr>
<td>90941425692</td><td>14/06/2023</td><td>14:47:15</td><td>47388</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:26:39</td><td>11:57:13</td><td>01920356c83
b2b2e</td><td>56941425692</td><td>CC</td><td>72716243-7</td><td>1833</
td><td>7841768</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F5KP</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_105</
td><td>56941425692</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=MXi41GQOnj_vSgjn3ppj9eZnRd-itOPCTLvWw2BisMs</td><td>Tengo un ticket pendiente
hace mucho tiempo por un cambio de sim, para esim en la sucursal de Egaña me
han peloteado de un lugar a otro, en el call center no saben que hacer, nadie me da
ninguna respuesta, pésimo el servicio.</td>
</tr><tr>
<td>90984589561</td><td>14/06/2023</td><td>10:04:39</td><td>44240</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:44:57</td><td>17:53:57</td><td>019003374ea
9d745</td><td>56984589561</td><td>CC</td><td>47629149-6</td><td>539</
td><td>9086431</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5SM1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56984589561</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=xD-2JQUqzjt2IsxRLkO9xxrKB2JMg-fE3GpXjkoAtPw</
td><td>Bueno una señorita muy atenta, debería haber muchas señoritas
como ella para atender a nosotros como clientes satisfecha y si pudiera tenerla
presente le daría la mano por ser una buena profesional para atención al
cliente eso no mas.</td>
</tr><tr>
<td>90966713836</td><td>14/06/2023</td><td>16:04:15</td><td>48253</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:52:45</td><td>17:05:58</td><td>01920356c83
b69f2</td><td>56966713836</td><td>CC</td><td>48141053-3</td><td>792</
td><td>7842674</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FL8D</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56966713836</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qBZrIdCKoNeQqCZHGr7RckInRaTNtH8DpFN5cd1M7pc</td><td>Me gusta Entel por eso compro
todo ahí.</td>
</tr><tr>
<td>90966789156</td><td>14/06/2023</td><td>15:33:27</td><td>47916</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>20:35:18</td><td>20:52:14</td><td>01920356c83
b8b55</td><td>56966789156</td><td>CC</td><td>75423932-8</td><td>1015</
td><td>7851705</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FTJ6</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56966789156</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=VBJ-
9YTJTeV9qPvN-Mp3dcrv3tad8xu2CgA6Ic84kRQ</td><td>Igual me solucionaron el problema
que tenia pendiente, unos cobros que no eran indicados, eso.</td>
</tr><tr>
<td>90984225480</td><td>14/06/2023</td><td>14:57:06</td><td>47510</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>12:15:20</td><td>12:18:43</td><td>019003374ea
993d1</td><td>56984225480</td><td>CC</td><td>74870564-3</td><td>202</
td><td>9096423</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5BRD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56984225480</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OlDjtEE6z3TfZLf3WpR0YrvWud3P09U36_7cJ7xQrmk</td><td>Super bien, la señorita
muy amable muy profesional muy ejecutiva resolvió mis dudas y me atendió
super bien así que felicidades para ella, chao.</td>
</tr><tr>
<td>90984220398</td><td>14/06/2023</td><td>15:43:54</td><td>48009</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>10:09:17</td><td>10:23:44</td><td>01920356c83
b1ce4</td><td>56984220398</td><td>CC</td><td>74588361-3</td><td>867</
td><td>7850259</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F22Q</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56984220398</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=5E0OPZfyxWRuiD-EyP1b6k5XbwyQUK9u1QzfFODdH24</td><td>No
responde</td>
</tr><tr>
<td>90942192417</td><td>14/06/2023</td><td>12:01:23</td><td>45514</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>10:48:39</td><td>10:56:16</td><td>01920356c83
b23fa</td><td>56942192417</td><td>SS</td><td>75845221-2</td><td>456</
td><td>7843460</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F3RA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_SS</td><td>56942192417</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=yr0rKRw1GvoISzCjZ12o8tcovxWsZuAQw3524yA53fg</td><td>No,
salió todo bien la niña que me atendió no me acuerdo el nombre pero
fue super ejecutiva para todo y funciono todo perfecto, muchas gracias.</td>
</tr><tr>
<td>90998297068</td><td>14/06/2023</td><td>14:47:00</td><td>47385</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:40:57</td><td>11:57:22</td><td>01920356c83
b2e21</td><td>56998297068</td><td>SS</td><td>72634765-4</td><td>909</
td><td>7845300</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F6AQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56998297068</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DSSk5GPOUunDFdAbyPhLUHstWd7XF1hiZZ-zpAN0nKo</td><td>Me aplicaron el descuento
solicitado solamente que no quede conforme porque lo aplican por 3 meses eso,
gracias.</td>
</tr><tr>
<td>90998795952</td><td>14/06/2023</td><td>15:12:38</td><td>47665</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:02:32</td><td>17:15:07</td><td>019003374ea
9cf74</td><td>56998795952</td><td>CC</td><td>74871643-2</td><td>755</
td><td>9099497</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5QNI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56998795952</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=x_xZOACaLUQynLC-
shmXg20jKIc93_3eP4OsipWOL7w</td><td>No responde</td>
</tr><tr>
<td>90942584345</td><td>14/06/2023</td><td>16:07:40</td><td>48293</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>13:47:09</td><td>13:56:49</td><td>019003374ea
9a799</td><td>56942584345</td><td>SS</td><td>75254842-0</td><td>579</
td><td>9087908</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5GPA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56942584345</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=fOi5ZbAqrry3b2I-ORHTx6CUKNjhpJiFISu_kS2W6X4</td><td>No responde</td>
</tr><tr>
<td>90966929494</td><td>14/06/2023</td><td>15:42:29</td><td>47991</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>13:44:56</td><td>14:27:26</td><td>019003374ea
9a71a</td><td>56966929494</td><td>CC</td><td>77319791-1</td><td>2531</
td><td>9096702</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5GLB</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56966929494</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90985496705</td><td>14/06/2023</td><td>16:04:42</td><td>48260</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:37:55</td><td>16:50:12</td><td>01920356c83
b674d</td><td>56985496705</td><td>CC</td><td>75742111-9</td><td>736</
td><td>7842630</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FKJ8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56985496705</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=pGLi318vV90vfGU2yL9CVxP3E4f_L0uDRGFm3F-yEHk</td><td>La ejecutiva que me
atendió no tenia idea de como resolver mi problema, tampoco me daba
solución y no podía hacer un seguimiento del delivery eso me parece malo
porque como Entel no puede hacer un seguimiento del delivery como no va a poder
comunicarse con el para saber que es lo que pasa, muy mala la atención tanto
del delivery como del call center de Entel sin dar solución a los
problemas.</td>
</tr><tr>
<td>90986386562</td><td>14/06/2023</td><td>16:19:54</td><td>48403</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:34:38</td><td>17:36:39</td><td>019003374ea
9d569</td><td>56986386562</td><td>CC</td><td>71593500-7</td><td>120</
td><td>9088608</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5S75</td><td>Plata</
td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </
td><td>3</td><td>IVR_105</td><td>56986386562</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90944207417</td><td>14/06/2023</td><td>12:49:06</td><td>46070</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>20:21:45</td><td>20:31:02</td><td>019003374ea
9f08c</td><td>56944207417</td><td>CC</td><td>75437865-4</td><td>556</
td><td>9088976</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6302</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Telefonia_Fija_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56944207417</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90944294812</td><td>14/06/2023</td><td>14:07:39</td><td>46939</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:33:38</td><td>11:44:39</td><td>01920356c83
b2c99</td><td>56944294812</td><td>CC</td><td>75917956-0</td><td>660</
td><td>7847066</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F604</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56944294812</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=EUl4NWmTgdHYAQ5UJTreQE_-PWKE1ps_abAw_XYu_9g</td><td>No responde</td>
</tr><tr>
<td>90999177461</td><td>14/06/2023</td><td>14:47:51</td><td>47396</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>18:52:55</td><td>19:00:36</td><td>019003374ea
9e33e</td><td>56999177461</td><td>PP</td><td>75095168-6</td><td>417</
td><td>9097574</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5VLM</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>Otro_Numero_Dificultad</td><td> </td><td> </
td><td>103_PP</td><td>56999177461</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90998869530</td><td>14/06/2023</td><td>12:15:01</td><td>45680</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>12:20:32</td><td>12:25:46</td><td>01920356c83
b3628</td><td>56998869530</td><td>SS</td><td>72634765-4</td><td>313</
td><td>7848904</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F8AQ</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_105</td><td>56998869530</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90971349713</td><td>14/06/2023</td><td>10:25:19</td><td>44494</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:27:37</td><td>14:39:51</td><td>019003374ea
9aff7</td><td>56971349713</td><td>CC</td><td>71021007-1</td><td>572</
td><td>9088045</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5IS6</
td><td>Diamante</td><td>563423</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56971349713</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=QRkkbTUg3aYLlqmOc27fJFDjPYe0HNq12WVmX0oUlMo</td><td>No responde</td>
</tr><tr>
<td>90999913308</td><td>14/06/2023</td><td>12:58:17</td><td>46148</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>10:31:00</td><td>10:36:05</td><td>019003374ea
97c6a</td><td>56999913308</td><td>SS</td><td>74906865-5</td><td>304</
td><td>9089563</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5623</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56999913308</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90947914471</td><td>14/06/2023</td><td>14:08:14</td><td>46948</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>12:37:57</td><td>12:53:32</td><td>01920356c83
b39ad</td><td>56947914471</td><td>CC</td><td>74579430-0</td><td>872</
td><td>7850609</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F96U</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td>tenis problemas
plan</td><td>3</td><td>IVR_105</td><td>56947914471</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5cTxDoF-uX2cHfkK7NrQmUUSVZza12WEHXpZW419m-A</td><td>No responde</td>
</tr><tr>
<td>90948463253</td><td>14/06/2023</td><td>10:26:23</td><td>44508</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:06:43</td><td>17:15:23</td><td>019003374ea
9d043</td><td>56948463253</td><td>CC</td><td>77056813-7</td><td>519</
td><td>9095128</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5QU0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56948463253</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gyfCHMjj9J6L5Rcy8zhGcndxh02fWZpj95vUR2KdEHY</td><td>La niña que me
atendió super amable le explique mi problema y me resolvió inmediatamente
mi problema así que muy satisfecho con la atención de la persona que me
atendió.</td>
</tr><tr>
<td>90948620047</td><td>14/06/2023</td><td>12:51:13</td><td>46098</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>15:30:35</td><td>15:55:06</td><td>01920356c83
b5aa2</td><td>56948620047</td><td>SS</td><td>74833728-8</td><td>1470</
td><td>7849403</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FHE2</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>me pueden agregar que tenga
se??al</td><td>3</td><td>IVR_105</td><td>56948620047</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0bYpZ4C_3rcR3bM7JdVrYHGxZkPVvc-s0i2FK36R1bU</td><td>La señorita fue muy
clara y muy amable pero el problema me sigue pero ella fue muy amable una excelente
ejecutiva.</td>
</tr><tr>
<td>90946953718</td><td>14/06/2023</td><td>14:47:49</td><td>47395</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:50:47</td><td>11:55:36</td><td>01920356c83
b301c</td><td>56946953718</td><td>CC</td><td>74991778-4</td><td>264</
td><td>7840038</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F6QJ</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56946953718</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=F5OXJJbe5av_ZjGlBRL7i1AXQEKWEp2vU8JWxkVeM8w</td><td>No responde</td>
</tr><tr>
<td>90973898062</td><td>14/06/2023</td><td>12:59:46</td><td>46168</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:57:32</td><td>17:07:29</td><td>01920356c83
b6adf</td><td>56973898062</td><td> </td><td>47629149-6</td><td>596</
td><td>7844425</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FLFQ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Problemas
Navegacion</td><td> </td><td> </td><td>103_PP</td><td>56973898062</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=WR3fdSANhA0Wz-j-m0wQ0AfnQOY764XUJNwXe4QKYog</td><td>Me
dejaron esperando mas de 10 minutos y después se corto la llamada y no me
volvieron a llamar.</td>
</tr><tr>
<td>90973909698</td><td>14/06/2023</td><td>16:08:21</td><td>48301</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>15:16:55</td><td>15:20:17</td><td>019003374ea
9ba22</td><td>56973909698</td><td>CC</td><td>77079269-K</td><td>197</
td><td>9083799</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5LDB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56973909698</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90950701092</td><td>14/06/2023</td><td>15:30:56</td><td>47885</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:27:52</td><td>17:38:36</td><td>019003374ea
9d41e</td><td>56950701092</td><td>CC</td><td>73317931-7</td><td>643</
td><td>9086378</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5RSQ</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56950701092</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90950071273</td><td>14/06/2023</td><td>11:12:50</td><td>45003</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:10:54</td><td>11:18:31</td><td>019003374ea
984ba</td><td>56950071273</td><td>SS</td><td>61103869-0</td><td>456</
td><td>9091812</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C584I</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_consulta</td><td> </td><td>3</td><td>IVR_SS</td><td>56950071273</
td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=rIybHv2dL8TUYv-e3Gn2fYPoAL9dk_gxB8AXNlCEtgU</td><td>No responde</td>
</tr><tr>
<td>90950158052</td><td>14/06/2023</td><td>10:08:35</td><td>44287</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>12:59:08</td><td>13:03:15</td><td>01920356c83
b3de1</td><td>56950158052</td><td>SS</td><td>72895873-1</td><td>246</
td><td>7849016</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FA8F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56950158052</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0hH_bxOWGm20Z0cE5rYBZdiutSeisxdHrDqfZaV_U0k</td><td>No responde</td>
</tr><tr>
<td>90948941775</td><td>14/06/2023</td><td>13:55:03</td><td>46809</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:20:30</td><td>16:38:22</td><td>019003374ea
9c6e2</td><td>56948941775</td><td>CC</td><td>41300131-5</td><td>1071</
td><td>9097205</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5OJ1</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56948941775</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=XrAmER8EtwvjSCf-
ftJiu66pqjczlqbTWm6DjHXRNeI</td><td>Fue muy agradable, fue muy fácil de
entender y super amable.</td>
</tr><tr>
<td>90988599983</td><td>14/06/2023</td><td>15:34:05</td><td>47924</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:42:08</td><td>17:46:44</td><td>01920356c83
b728a</td><td>56988599983</td><td>CC</td><td>75742111-9</td><td>275</
td><td>7848013</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FND1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56988599983</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Xxed83gK97aQf_AcihaPvocGFcDd4R9oPsERCHWD9OM</td><td>No responde</td>
</tr><tr>
<td>90951938789</td><td>14/06/2023</td><td>15:05:32</td><td>47577</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:53:59</td><td>15:05:14</td><td>01920356c83
b5396</td><td>56951938789</td><td>CC</td><td>70779115-2</td><td>674</
td><td>7845739</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FFLQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56951938789</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=JAzPHWrUUdOmf1NI6AVg2o59g4x0QTdNp-4d74fLVgA</td><td>El
ejecutivo para atender las llamadas no da soluciones, no se comunica de buena
manera, no tiene una actitud positiva hacia el cliente, no cumple con las
expectativas hacia la persona que hace las preguntas por lo tanto a mi no me gusto
la atención hasta luego.</td>
</tr><tr>
<td>90951981265</td><td>14/06/2023</td><td>11:13:58</td><td>45017</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>13:52:21</td><td>13:55:59</td><td>019003374ea
9a8c0</td><td>56951981265</td><td>CC</td><td>73641618-2</td><td>183</
td><td>9085721</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5H2H</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>soy es un ej??rcito Quiero saber
porque me est?? saliendo muy caro me plan que estoy
pagando</td><td>3</td><td>IVR_105</td><td>56951981265</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3hbTHexei8TKsWDlqNj3anSGXz6T_xFOZNRR3ysbsAI</td><td>No responde</td>
</tr><tr>
<td>90974623539</td><td>14/06/2023</td><td>10:26:37</td><td>44510</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>12:05:36</td><td>12:09:30</td><td>01920356c83
b3331</td><td>56974623539</td><td>CC</td><td>61103869-0</td><td>233</
td><td>7847153</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F7J4</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56974623539</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=eVKfcnXnS7FT4tn-wuFROstarzGX-5ILY5zmjDKL3fc</td><td>No responde</td>
</tr><tr>
<td>90974838152</td><td>14/06/2023</td><td>12:14:44</td><td>45678</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:06:31</td><td>11:08:50</td><td>01920356c83
b2742</td><td>56974838152</td><td>CC</td><td>45644053-3</td><td>138</
td><td>7852139</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F4LG</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56974838152</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9d4s1jzlo8bJnq4TUdemPGfU_ALx-ijRMx2hIRucZT4</td><td>No responde</td>
</tr><tr>
<td>90990842434</td><td>14/06/2023</td><td>10:51:18</td><td>44762</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>10:03:05</td><td>10:14:07</td><td>01920356c83
b1bd5</td><td>56990842434</td><td>CC</td><td>77226772-K</td><td>661</
td><td>7839804</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00F1QC</td><td>Oro</
td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</
td><td>IVR_CC</td><td>56990842434</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90990630970</td><td>14/06/2023</td><td>15:59:00</td><td>48190</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>15:24:58</td><td>15:33:35</td><td>01920356c83
b599d</td><td>56990630970</td><td>CC</td><td>75908187-0</td><td>516</
td><td>7842422</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FH5T</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56990630970</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Bp73VtHDqL1Jvq0yA7doviopy2_G0QeMk_4A0wGDRXI</td><td>La explicación y la
solución a mi consulta fue buena, una buena atención por parte del
ejecutivo muchas gracias.</td>
</tr><tr>
<td>90990647487</td><td>14/06/2023</td><td>16:17:49</td><td>48381</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:38:19</td><td>16:48:20</td><td>019003374ea
9ca50</td><td>56990647487</td><td>SS</td><td>8151460-7</td><td>601</
td><td>9084056</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5PEF</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56990647487</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90975663930</td><td>14/06/2023</td><td>13:00:12</td><td>46173</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>19:03:44</td><td>19:19:08</td><td>01920356c83
b7f26</td><td>56975663930</td><td>CC</td><td>76178484-6</td><td>923</
td><td>7848159</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FQHR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56975663930</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=-3KXImRk7ZNRwszMSfXgknc-rH4eZ9mVkECNVpVuVsI</
td><td>Fueron super amables y se preocuparon de que volviera mi internet, eso.</td>
</tr><tr>
<td>90976016315</td><td>14/06/2023</td><td>11:22:22</td><td>45089</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>19:33:21</td><td>19:44:46</td><td>019003374ea
9e982</td><td>56976016315</td><td>CC</td><td>8151460-7</td><td>607</
td><td>9086687</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C617P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_CC</
td><td>56976016315</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EsCfL0fKz1AbXJMzWSYQ0J5j4v11CJwTkNs3sZ8csog</td><td>No responde</td>
</tr><tr>
<td>90991568594</td><td>14/06/2023</td><td>10:58:02</td><td>44846</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>11:51:30</td><td>11:55:23</td><td>019003374ea
98e2c</td><td>56991568594</td><td>CC</td><td>77915602-8</td><td>232</
td><td>9083164</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5AEC</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Lo que pasa que tengo en mi boleta
me sali?? una total en la mili tanto que yo desconozco si yo
jam??s</td><td>3</td><td>IVR_105</td><td>56991568594</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=j8aX0rwAZUOJLjX4XwyZ_oZX4OoOaRnpNW3amEeyyZY</td><td>La niña super amable, me
saco del problema, lo pudo solucionar, satisfecha.</td>
</tr><tr>
<td>90991300329</td><td>14/06/2023</td><td>13:42:36</td><td>46659</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>15:40:39</td><td>15:48:58</td><td>01920356c83
b5c6c</td><td>56991300329</td><td>CC</td><td>72895873-1</td><td>466</
td><td>7844215</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FHSB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56991300329</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90956171511</td><td>14/06/2023</td><td>15:34:09</td><td>47926</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:59:10</td><td>17:22:17</td><td>01920356c83
b6b25</td><td>56956171511</td><td>CC</td><td>75423932-8</td><td>1386</
td><td>7844434</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FLI0</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</td><td>IVR_CC</
td><td>56956171511</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=AZPsM5-Mjv-
rdCIiAozcSQAJCeZC8yb9t4ybJDeiS1s</td><td>No responde</td>
</tr><tr>
<td>90956078161</td><td>14/06/2023</td><td>12:05:15</td><td>45564</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>16:57:35</td><td>17:12:25</td><td>019003374ea
9ce5d</td><td>56956078161</td><td>CC</td><td>74053491-2</td><td>889</
td><td>9099490</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5QER</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56956078161</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90955626629</td><td>14/06/2023</td><td>16:06:48</td><td>48284</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>14:10:14</td><td>14:29:22</td><td>01920356c83
b4b94</td><td>56955626629</td><td>CC</td><td>42110722-K</td><td>1036</
td><td>7845635</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FDLS</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56955626629</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7QfhbKtIb0xQNwbXwlZ74fQa_BQ-2GaDYRCzhHPjEJk</td><td>No responde</td>
</tr><tr>
<td>90977025663</td><td>14/06/2023</td><td>13:00:07</td><td>46171</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>13:16:19</td><td>13:27:26</td><td>019003374ea
9a0d1</td><td>56977025663</td><td>CC</td><td>76793319-3</td><td>666</
td><td>9096608</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C5F3A</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56977025663</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>1</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=w-rYvqwdjVmzRANc48jfbE1fqmpCff_T87jbll2dVrw</td><td>Lo
que pasa que no me solucionaron el problema tuve que venir acá a la
compañía Entel porque me daban puros calmantes.</td>
</tr><tr>
<td>90977332436</td><td>14/06/2023</td><td>10:57:38</td><td>44842</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:33:12</td><td>17:39:11</td><td>01920356c83
b711b</td><td>56977332436</td><td>SS</td><td>75172722-4</td><td>358</
td><td>7849694</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FN1J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>3</td><td>IVR_SS</
td><td>56977332436</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=5GHR6RMS_ky6TS3WgLdrR5qrkrRGTL5HruuXrEIzt_M</td><td>No responde</td>
</tr><tr>
<td>90991892826</td><td>14/06/2023</td><td>12:19:32</td><td>45738</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:43:04</td><td>17:45:50</td><td>01920356c83
b72b4</td><td>56991892826</td><td>CC</td><td>74323388-3</td><td>165</
td><td>7853154</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FNEB</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td>servicio</td><td>3</td><td>IVR_105</td><td>56991892826</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90992190682</td><td>14/06/2023</td><td>12:33:07</td><td>45873</
td><td>Call Center
Móvil</td><td>13/06/2023</td><td>17:24:58</td><td>17:45:47</td><td>01920356c83
b6fae</td><td>56992190682</td><td>SS</td><td>41304212-7</td><td>1248</
td><td>7840949</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00FMM7</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56992190682</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>3</
td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90992204599</td><td>15/06/2023</td><td>11:07:08</td><td>49176</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>08:45:43</td><td>09:08:09</td><td>019003374ea
a03b2</td><td>56992204599</td><td>SS</td><td>74906865-5</td><td>1345</
td><td>9108649</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C67P0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56992204599</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Ga0zi0hFZA8DapxDUF-gZRlFNDtHK3vpFu6rtHsnmuw</td><td>No responde</td>
</tr><tr>
<td>90992050720</td><td>15/06/2023</td><td>15:58:28</td><td>52319</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>13:01:52</td><td>13:13:19</td><td>019003374ea
a31ff</td><td>56992050720</td><td>SS</td><td>41513914-4</td><td>686</
td><td>9113547</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6JB3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56992050720</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90976528084</td><td>15/06/2023</td><td>11:18:49</td><td>49294</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:14:28</td><td>14:22:18</td><td>01920356c83
bd5e3</td><td>56976528084</td><td>CC</td><td>75440326-8</td><td>469</
td><td>7862850</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GG6L</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>ST_consulta</
td><td> </td><td>3</td><td>IVR_CC</td><td>56976528084</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90991508476</td><td>15/06/2023</td><td>13:20:58</td><td>50677</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>13:45:43</td><td>13:52:05</td><td>019003374ea
a3acf</td><td>56991508476</td><td>CC</td><td>78292269-6</td><td>381</
td><td>9105271</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6LHE</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>3</
td><td>IVR_CC</td><td>56991508476</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90991521349</td><td>15/06/2023</td><td>12:44:16</td><td>50264</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>08:33:42</td><td>08:50:54</td><td>019003374ea
a0306</td><td>56991521349</td><td>CC</td><td>78013865-3</td><td>1031</
td><td>9100244</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C67JK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56991521349</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=xlZqQ2_mGBZ8Bdv3VqovzdPISw-OgbsiXgImDwLpjbw</td><td>No me pudo solucionar porque
él no tenia la experiencia...para arreglarme el sistema, sin internet aun
después de dos días, muchas gracias. </td>
</tr><tr>
<td>90991529484</td><td>15/06/2023</td><td>16:13:06</td><td>52462</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>15:41:17</td><td>15:42:49</td><td>019003374ea
a5222</td><td>56991529484</td><td>CC</td><td>72380639-9</td><td>91</
td><td>9103505</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6RBI</
td><td>Diamante</td><td>563454</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56991529484</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>3</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=9VOKGNXtJaGnrCtBAe2JbgfpQBhrFkF4oRJiLB9HHPo</td><td>No responde</td>
</tr><tr>
<td>90954905902</td><td>15/06/2023</td><td>15:31:04</td><td>52027</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:25:53</td><td>10:41:11</td><td>01920356c83
baa43</td><td>56954905902</td><td>CC</td><td>41513914-4</td><td>917</
td><td>7858869</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G5A5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56954905902</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=knaBUGPKi3LtNVbSWBx1SYLqx3nhEiYFMu-q5US0D9c</td><td>No responde</td>
</tr><tr>
<td>90975896401</td><td>15/06/2023</td><td>14:00:14</td><td>51126</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>17:15:48</td><td>17:28:29</td><td>01920356c83
bf597</td><td>56975896401</td><td>CC</td><td>70369417-9</td><td>760</
td><td>7864973</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GO3R</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56975896401</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Jeij6BSYJhuqmUJ-KedJs6vFpn2DMgEFqS5x89Szq2E</td><td>El trato, el trato de la
persona hacia mi.</td>
</tr><tr>
<td>90976251917</td><td>15/06/2023</td><td>15:33:39</td><td>52056</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:40:21</td><td>10:42:17</td><td>01920356c83
bace5</td><td>56976251917</td><td>CC</td><td>47112819-8</td><td>92</
td><td>7853809</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G5V7</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56976251917</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90991285762</td><td>15/06/2023</td><td>12:44:11</td><td>50263</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>13:12:51</td><td>13:20:58</td><td>01920356c83
bca91</td><td>56991285762</td><td>CC</td><td>78292269-6</td><td>486</
td><td>7857646</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GDCD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56991285762</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zjNq2PHUpfJvSrwleTUA38jFaL7mjm97sS6b4bpOxmA</td><td>La atención fue
rápida, expedita y solucionaron el problema por el cual había
llamado.</td>
</tr><tr>
<td>90990412211</td><td>15/06/2023</td><td>11:23:17</td><td>49348</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>12:56:11</td><td>13:10:25</td><td>01920356c83
bc764</td><td>56990412211</td><td>SS</td><td>74906865-5</td><td>854</
td><td>7855878</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GCJ1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td> </td><td>3</td><td>IVR_SS</
td><td>56990412211</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=nTVdT9tAiWMUYniJUU0xTyWXqxzw0n19j6OiMyof830</td><td>No
responde</td>
</tr><tr>
<td>90990760950</td><td>15/06/2023</td><td>15:41:39</td><td>52119</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>17:03:28</td><td>17:31:14</td><td>019003374ea
a6126</td><td>56990760950</td><td>CC</td><td>75889072-4</td><td>1665</
td><td>9116331</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6V3E</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56990760950</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=W4r5ye679JDgEjEBBtUFkvw7YpESuT3uhUA8sUs4NI4</td><td>No responde</td>
</tr><tr>
<td>90975520790</td><td>15/06/2023</td><td>14:21:59</td><td>51355</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>09:19:53</td><td>09:24:43</td><td>019003374ea
a0757</td><td>56975520790</td><td>CC</td><td>77489297-4</td><td>289</
td><td>9102430</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C68M5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56975520790</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=NKC9MDmGhNbRcagG5_S55tZR9jPG-d5bOjbj7NUkkvQ</td><td>No
responde</td>
</tr><tr>
<td>90975369132</td><td>15/06/2023</td><td>10:43:21</td><td>48936</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:45:48</td><td>11:00:06</td><td>019003374ea
a1618</td><td>56975369132</td><td>CC</td><td>41300131-5</td><td>832</
td><td>9104721</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6CC2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_CC</
td><td>56975369132</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=b8fyX2lZHTM-
I9voaviyxOWuQlrYvYvIwp8Z-bxxsgY</td><td>No responde</td>
</tr><tr>
<td>90953995794</td><td>15/06/2023</td><td>11:21:08</td><td>49321</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:16:17</td><td>10:29:46</td><td>01920356c83
ba874</td><td>56953995794</td><td>CC</td><td>77056813-7</td><td>808</
td><td>7857159</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G4RN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56953995794</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90954163532</td><td>15/06/2023</td><td>11:54:33</td><td>49714</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>11:58:55</td><td>12:17:53</td><td>019003374ea
a252b</td><td>56954163532</td><td>CC</td><td>73641563-1</td><td>1137</
td><td>9107030</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6G4H</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56954163532</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>2</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DYSI9JVNucv_M8yQsKUhp05BOfwpLSvxWZ1uf10T5tw</td><td>Gentileza de quien me atiende
y voluntad para resolver mi problema esperar hasta que estuviera resuelto y luego
cortar.</td>
</tr><tr>
<td>90950760731</td><td>15/06/2023</td><td>14:24:56</td><td>51391</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>12:03:24</td><td>12:09:28</td><td>01920356c83
bbcf3</td><td>56950760731</td><td>CC</td><td>44582458-5</td><td>363</
td><td>7854051</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G9VH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>2</td><td>IVR_CC</
td><td>56950760731</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=b0D0e8kB7DT8iPGqc_HIfSY7P1tcXU2oJShiVj5LIUI</td><td>No responde</td>
</tr><tr>
<td>90951323762</td><td>15/06/2023</td><td>16:22:16</td><td>52537</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>12:15:09</td><td>12:27:45</td><td>019003374ea
a287b</td><td>56951323762</td><td>SS</td><td>75908187-0</td><td>755</
td><td>9104977</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6GV1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56951323762</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_s8XlWBTJFmg5vkcl4kslyScQorKNyUvKjo8lpDXpRc</td><td>No responde</td>
</tr><tr>
<td>90988195000</td><td>15/06/2023</td><td>10:40:48</td><td>48902</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>15:50:43</td><td>15:55:01</td><td>019003374ea
a53e7</td><td>56988195000</td><td>CC</td><td>75149307-K</td><td>257</
td><td>9111964</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6RPN</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Pago</td><td>Necesito hacer un reclamo por un pago
no ingresado</td><td>3</td><td>IVR_105</td><td>56988195000</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Pc3hgzdasd2iNA90K_uRJrMQapvfSJ6ceyPSAR9tpvw</td><td>No me solucionaron el
problema mi teléfono sigue cortado a pesar de estar pagado.</td>
</tr><tr>
<td>90999699821</td><td>15/06/2023</td><td>13:17:08</td><td>50632</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>11:41:57</td><td>11:48:23</td><td>019003374ea
a218d</td><td>56999699821</td><td>CC</td><td>61862749-7</td><td>385</
td><td>9104890</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6F7L</td><td>Oro
Plus</td><td>569000</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td> </td><td>3</td><td>IVR_CC</
td><td>56999699821</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-
ZykLbM1RRBCeSz4tgEPk91tQUwKWWp1rCAZVMptzRQ</td><td>EL mismo tramite que pedí
ayer pude hacerlo hoy pero la información si fue entregada de forma correcta
solo que aun no se ha resuelto, gracias. </td>
</tr><tr>
<td>90986763091</td><td>15/06/2023</td><td>11:32:10</td><td>49465</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>22:35:57</td><td>22:43:58</td><td>01920356c83
c1dfe</td><td>56986763091</td><td>CC</td><td>74928901-5</td><td>480</
td><td>7867132</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H269</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td> </td><td>2</td><td>IVR_CC</
td><td>56986763091</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=tAPj5V9e-
hZ0Ir5ukO8LZLvz0Q0i5Si7f42cxpDdoRg</td><td>Fue rápido y la señorita fue
muy cordial muchísimas gracias.</td>
</tr><tr>
<td>90986892985</td><td>15/06/2023</td><td>11:05:44</td><td>49157</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>16:29:11</td><td>16:59:32</td><td>019003374ea
a5aee</td><td>56986892985</td><td>CC</td><td>71555346-5</td><td>1821</
td><td>9105730</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6THT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56986892985</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>2</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=avzk6ZUsc-
EZ8n5ktCALT-ZA2F6DIIPnGbRIp0Mq4FM</td><td>No responde</td>
</tr><tr>
<td>90987034119</td><td>15/06/2023</td><td>11:40:35</td><td>49533</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>09:39:25</td><td>09:51:10</td><td>019003374ea
a0a24</td><td>56987034119</td><td>CC</td><td>75821565-2</td><td>704</
td><td>9100350</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C69CH</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56987034119</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=3EzzVBgvtwfjf46C_xtMCT50Hq4SevI6l-W2b_LHnjU</td><td>No responde</td>
</tr><tr>
<td>90999363460</td><td>15/06/2023</td><td>12:55:11</td><td>50398</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>17:18:30</td><td>17:47:48</td><td>019003374ea
a641f</td><td>56999363460</td><td>CC</td><td>8151460-7</td><td>1757</
td><td>9103767</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6VR5</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td> </td><td>2</td><td>IVR_CC</
td><td>56999363460</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=iz2Wwu2Nit5dTVMDksR3rWLLIlj4gW-adjJRR4iDCuc</td><td>Quede muy satisfecha con la
atención de la señorita de ayer y espero que se solucione mi problema.
</td>
</tr><tr>
<td>90969000386</td><td>15/06/2023</td><td>13:06:07</td><td>50495</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:25:24</td><td>14:34:14</td><td>01920356c83
bd7e1</td><td>56969000386</td><td>CC</td><td>47112819-8</td><td>529</
td><td>7854397</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GGMI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Compra_Dificultades</td><td> </td><td>2</
td><td>IVR_CC</td><td>56969000386</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90944058318</td><td>15/06/2023</td><td>16:25:02</td><td>52570</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>13:08:59</td><td>13:15:40</td><td>019003374ea
a3367</td><td>56944058318</td><td>PP</td><td>71489769-1</td><td>400</
td><td>9113571</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6JMB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>Necesidad_Consulta</td><td> </td><td> </
td><td>103_PP</td><td>56944058318</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=lvcPapiu8g66MisQO1bE2JD1hzY_3roT8rh-oabfipE</td><td>Falto yo creo que me hubiera
gustado en la aplicación de Entel una accesibilidad mas fácil mas notoria
para poder buscar la ayuda de call center porque al principio era con estos
asistentes virtuales, eso.</td>
</tr><tr>
<td>90986421918</td><td>15/06/2023</td><td>13:11:12</td><td>50558</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>19:13:02</td><td>19:20:21</td><td>019003374ea
a78a4</td><td>56986421918</td><td>CC</td><td>74915384-9</td><td>230</
td><td>9101985</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C74V1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56986421918</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90985852770</td><td>15/06/2023</td><td>15:27:15</td><td>51976</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:25:40</td><td>14:40:43</td><td>019003374ea
a4318</td><td>56985852770</td><td>CC</td><td>74232140-1</td><td>901</
td><td>9107446</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6NJE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56985852770</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>2</td><td>1</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=YfQNgTRWqQjev0_30KmzLp11UPKi1M6XO_3PoX-t20o</td><td>No
responde</td>
</tr><tr>
<td>90998960995</td><td>15/06/2023</td><td>13:40:33</td><td>50884</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:53:01</td><td>11:00:31</td><td>019003374ea
a175b</td><td>56998960995</td><td>CC</td><td>73323730-9</td><td>449</
td><td>9102666</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6CM4</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_H_Visita_Tecnica_Consulta_Estado</td><td> </td><td>3</
td><td>IVR_CC</td><td>56998960995</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=5XuPXD1sLAwfCAalN33YEKHAynxY7WW5BkLlg1-gi2w</td><td>No
responde</td>
</tr><tr>
<td>90984739203</td><td>15/06/2023</td><td>12:32:14</td><td>50113</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:32:01</td><td>14:39:15</td><td>019003374ea
a446d</td><td>56984739203</td><td>CC</td><td>75167912-2</td><td>433</
td><td>9109615</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6NU3</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56984739203</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=iQRUkG9nLlQ1kxcUk7K4kJWzwTVbZRY2Xo_BRzRwDqc</td><td>Me contestaron, la niña
me contesto super bien todas las respuestas pero la respuesta que me dio no me fue
muy satisfactoria necesitaba cambiar el teléfono el equipo y me cobraban mucho
por el equipo siendo que en otra compañía por hacer la portabilidad me
dan el costo cero entonces igual yo no pido que lo regalen pero si que lo rebajen
un poco.</td>
</tr><tr>
<td>90967506680</td><td>15/06/2023</td><td>13:23:15</td><td>50708</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:16:15</td><td>14:17:15</td><td>01920356c83
bd63b</td><td>56967506680</td><td>CC</td><td>70004130-1</td><td>60</
td><td>7854381</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GG9D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56967506680</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90967693265</td><td>15/06/2023</td><td>15:10:43</td><td>51775</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>12:29:20</td><td>12:34:15</td><td>01920356c83
bc22f</td><td>56967693265</td><td>CC</td><td>75704634-2</td><td>294</
td><td>7862615</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GB9D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56967693265</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_lag17UsCu3SDIuOOhvOAAXnWziwPmkIW_P4K88xv6U</td><td>Porque básicamente
solucionaron la duda y el problema que tenia, eso.</td>
</tr><tr>
<td>90984684127</td><td>15/06/2023</td><td>15:56:33</td><td>52295</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>11:58:10</td><td>12:15:07</td><td>01920356c83
bbbd6</td><td>56984684127</td><td>CC</td><td>75742111-9</td><td>1016</
td><td>7865948</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G9ML</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_LDI_Desbloqueo</td><td> </td><td>2</
td><td>IVR_CC</td><td>56984684127</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=T78igxTjCWpnMUJFX5aAF9K0dBpMHebW--yW2uR89qI</td><td>No responde</td>
</tr><tr>
<td>90942066158</td><td>15/06/2023</td><td>14:26:46</td><td>51412</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>16:31:04</td><td>16:38:06</td><td>01920356c83
bedf0</td><td>56942066158</td><td>CC</td><td>75437865-4</td><td>419</
td><td>7864865</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GM6P</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56942066158</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZKCrYFMCpIgR3b-JSousdEe5OGUiAdQAZtGMnf5iD-s</td><td>Me encanto la atención
que me dieron la niña de Entel, no me acuerdo como se llama pero me
atendió muy bien y me dejo satisfecha, eso, yo le pondría un 7, eso.</td>
</tr><tr>
<td>90984203202</td><td>15/06/2023</td><td>15:55:48</td><td>52288</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>12:43:31</td><td>12:52:30</td><td>019003374ea
a2e70</td><td>56984203202</td><td>CC</td><td>75117638-4</td><td>538</
td><td>9111430</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6IEL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56984203202</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90984191555</td><td>15/06/2023</td><td>10:40:49</td><td>48903</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>16:22:43</td><td>16:28:29</td><td>01920356c83
bec73</td><td>56984191555</td><td>SS</td><td>73322270-0</td><td>260</
td><td>7859776</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GLQT</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56984191555</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=AbTpT09fEnUBs3gIJ3fmfmKGbL6Uw_4irSTNiohDYWI</td><td>Son una manga de mentirosos
inverosímiles, falta de respeto, poco tolerantes, poco empático poco
asertivo, no tienen una respuesta adecuada al cliente y más encima cuelgan los
teléfonos.</td>
</tr><tr>
<td>90984580528</td><td>15/06/2023</td><td>14:00:07</td><td>51124</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>15:59:55</td><td>16:11:00</td><td>01920356c83
be88c</td><td>56984580528</td><td>CC</td><td>76505649-7</td><td>664</
td><td>7854630</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GKRM</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>3</td><td>IVR_CC</
td><td>56984580528</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=22xVLzk7ZONIDzkpfogeOAt_WS3VdABLC3iRf7k4GyM</td><td>No responde</td>
</tr><tr>
<td>90984499951</td><td>15/06/2023</td><td>15:55:20</td><td>52282</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>21:02:29</td><td>21:06:40</td><td>01920356c83
c15ee</td><td>56984499951</td><td>SS</td><td>75080010-6</td><td>250</
td><td>7861943</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H05R</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Telefonia_Fija_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56984499951</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90984483688</td><td>15/06/2023</td><td>12:15:03</td><td>49931</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>21:35:33</td><td>21:44:15</td><td>01920356c83
c1953</td><td>56984483688</td><td>SS</td><td>41304212-7</td><td>521</
td><td>7855192</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H110</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_LDI_Desbloqueo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56984483688</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=szUav1wemTOYlogJlwdCRC_Wz53Pxqcb-zM3p_LpNMU</td><td>Muy buena atención muy
claro y muy bien pronunciado las palabras a través del teléfono y
también muy buena deposición y era muy fácil de entender todo lo que
el joven estaba explicando. Gracias.</td>
</tr><tr>
<td>90941359552</td><td>15/06/2023</td><td>12:09:18</td><td>49861</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:10:30</td><td>14:16:00</td><td>019003374ea
a3fc0</td><td>56941359552</td><td>CC</td><td>77915602-8</td><td>330</
td><td>9111669</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6MOQ</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>hicieron
reclamo</td><td>3</td><td>IVR_105</td><td>56941359552</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AvsR50aljgN8XzLNB4JleHakHWnozWfR2Xs4Pevn-OY</td><td>Después de 5 veces haber
llamado me resolvieron el problema así que no estoy muy conforme,
gracias.</td>
</tr><tr>
<td>90940803286</td><td>15/06/2023</td><td>12:43:59</td><td>50259</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>09:39:16</td><td>09:45:13</td><td>019003374ea
a0a1c</td><td>56940803286</td><td>CC</td><td>75432810-K</td><td>352</
td><td>9106664</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C69C9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56940803286</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90966271126</td><td>15/06/2023</td><td>15:25:53</td><td>51961</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>15:55:20</td><td>16:01:20</td><td>01920356c83
be7bb</td><td>56966271126</td><td> </td><td>77489297-4</td><td>286</
td><td>7861361</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GKL6</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Problemas
Navegacion</td><td> </td><td> </td><td>103_PP</td><td>56966271126</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=nAwymIojfTEsIRe_TZx4kH9H_64R0fLcHmx4T59Vugw</td><td>He
llamado en reiteradas ocasiones al call center de Entel por el tema de que hice una
recarga a mi prepago el día 5 de julio y la bolsa me esta funcionando mal la
bolsa de internet que compre, no tengo internet en la calle, tengo solamente redes
sociales, me funciona a veces y no me han vuelto a llamar para solucionar el
problema ni nada, así que estoy muy desconforme.</td>
</tr><tr>
<td>90998061358</td><td>15/06/2023</td><td>13:41:12</td><td>50888</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>19:20:06</td><td>19:29:51</td><td>01920356c83
c091a</td><td>56998061358</td><td>CC</td><td>70902124-9</td><td>584</
td><td>7858449</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GSVJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56998061358</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=nj4h-gpeaHByWYv30eahzraJE4d2dsdd8SrvSlx-Qd4</
td><td>Bueno la atención del ejecutivo fue muy buena pero no nos pudo
solucionar el problema porque él trato de dar una señal Entel, lo intento
y lo intento y no pudo porque dijo que el problema era del ccleualr y fuimos a la
sucursal de Entel en Angol, Angol ciudad de la Araucanía, y la atención
pésima, muy mala, hemos ido 3 veces y no nos dan ninguna solución
allá toma el celular pero legando acá Purén no toma así que
estoy contenta porque él me intento ayudar varias veces pero la
atención...</td>
</tr><tr>
<td>90998130983</td><td>15/06/2023</td><td>15:30:56</td><td>52025</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>17:25:43</td><td>17:44:56</td><td>019003374ea
a6559</td><td>56998130983</td><td>SS</td><td>40444278-3</td><td>1152</
td><td>9105876</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C704V</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56998130983</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=dHlksgVjXhqMHOYt7lQgl7QgWNncjO_Zz87T1PqQMG4</td><td>No responde</td>
</tr><tr>
<td>90997961622</td><td>15/06/2023</td><td>12:32:07</td><td>50110</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>17:37:45</td><td>17:48:26</td><td>01920356c83
bf92f</td><td>56997961622</td><td>CC</td><td>73964168-3</td><td>641</
td><td>7858275</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GP0I</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56997961622</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Z9bdJmVzg1EU2qKaCGmn41IJpj7soBBRzJeAz7Wi_pY</td><td>No responde</td>
</tr><tr>
<td>90997897159</td><td>15/06/2023</td><td>12:21:50</td><td>50020</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>09:41:43</td><td>09:48:28</td><td>019003374ea
a0a86</td><td>56997897159</td><td>SS</td><td>75723630-3</td><td>404</
td><td>9112974</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C69FI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56997897159</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=cJha_LKdbO7RwJvD5hqZ-
0XC4sblU40pqssIQ9qGCgY</td><td>Muy claro, seria bueno que no sigan pidiendo los
códigos de los carnet porque muchas estafas nos están haciendo.</td>
</tr><tr>
<td>90997903447</td><td>15/06/2023</td><td>13:24:21</td><td>50722</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>17:50:00</td><td>18:18:53</td><td>019003374ea
a69f2</td><td>56997903447</td><td>CC</td><td>41199533-K</td><td>1732</
td><td>9112302</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C719N</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56997903447</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zYk2_hFhyYX04d0Nwpf5MqGZ2tOPGkfTDyNcjcOtx90</td><td>No responde</td>
</tr><tr>
<td>90940706475</td><td>15/06/2023</td><td>13:41:21</td><td>50891</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>11:06:21</td><td>11:14:18</td><td>019003374ea
a19e6</td><td>56940706475</td><td>CC</td><td>71021007-1</td><td>473</
td><td>9102700</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6DAF</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td> </
td><td>3</td><td>IVR_105</td><td>56940706475</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=jLFtSe7RzR7Ly-pNVYc3ZfcApZIKGSjwNDAFI1RsqmI</td><td>No
responde</td>
</tr><tr>
<td>90965954854</td><td>15/06/2023</td><td>10:43:31</td><td>48940</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>22:22:27</td><td>22:34:00</td><td>01920356c83
c1d1a</td><td>56965954854</td><td>SS</td><td>70711428-2</td><td>692</
td><td>7863682</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H1V6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td> </td><td>3</
td><td>IVR_SS</td><td>56965954854</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90983659422</td><td>15/06/2023</td><td>10:02:39</td><td>48466</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:58:36</td><td>15:04:31</td><td>01920356c83
bde17</td><td>56983659422</td><td>SS</td><td>76477015-3</td><td>354</
td><td>7862958</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GI87</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56983659422</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=9K-dwpLFhmuevVRhEfEkGfDTMPz0EE7ADv-fbESg5v8</
td><td>Después de la atención del call center, la niña si me
atendió bien, lo que pasa es que se corto la llamada y ella no me
devolvió la llamada para terminar el requerimiento o para ver que era lo que
pasaba y eso igual es como molesto, ojala lo puedan arreglar, gracias.</td>
</tr><tr>
<td>90983606162</td><td>15/06/2023</td><td>11:49:42</td><td>49650</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:44:17</td><td>14:49:21</td><td>019003374ea
a46f0</td><td>56983606162</td><td>SS</td><td>70004130-1</td><td>303</
td><td>9115952</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6OI5</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Delivery_Consulta_Estado</td><td> </td><td>3</
td><td>IVR_SS</td><td>56983606162</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7KQp4J5335eZG9UIm5pYppyIelFiwRZb4-5vJ8YAVzY</td><td>No responde</td>
</tr><tr>
<td>90983619345</td><td>15/06/2023</td><td>15:11:25</td><td>51782</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>11:55:25</td><td>12:07:08</td><td>019003374ea
a2467</td><td>56983619345</td><td>CC</td><td>74833728-8</td><td>702</
td><td>9102838</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6FUE</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56983619345</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Q5m2_lf4uo0qgdMER2devyejMc0zJ-Q7g4wMmbVRt5I</td><td>No responde</td>
</tr><tr>
<td>90983501030</td><td>15/06/2023</td><td>14:45:50</td><td>51645</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:07:01</td><td>10:27:14</td><td>019003374ea
a0ea1</td><td>56983501030</td><td>CC</td><td>77036587-2</td><td>1212</
td><td>9113040</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6AGC</td><td>Oro</
td><td>563457</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56983501030</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IBBDdVUgXIQOXUh4ILsz7j_me1C8hvMBQ9ajSe-DoAI</td><td>No responde</td>
</tr><tr>
<td>90964220264</td><td>15/06/2023</td><td>14:25:55</td><td>51401</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>17:17:14</td><td>17:23:23</td><td>01920356c83
bf5d5</td><td>56964220264</td><td>CC</td><td>44582458-5</td><td>369</
td><td>7863264</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GO5P</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56964220264</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EfsYCiWdWSUyP55m6QsqIeZpIWzabxB7reAbbXTXaKQ</td><td>No responde</td>
</tr><tr>
<td>90982774233</td><td>15/06/2023</td><td>14:33:59</td><td>51501</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>15:45:24</td><td>16:00:10</td><td>019003374ea
a52dc</td><td>56982774233</td><td>CC</td><td>77665205-9</td><td>885</
td><td>9107675</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6RHC</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>est??n cobrando
15090</td><td>3</td><td>IVR_105</td><td>56982774233</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=KQJJbJJ5WZOKswG1mqxn7h6COLDv2gAfEhtIJNH3yQU</td><td>Me comunique ayer con la
señorita Diana de Entel y la verdad que me atendió muy bien, no como la
vez anterior que habían hecho como un cambio de plan porque soy una adulta
mayor y no me alcanza para pagar y no me dijeron que me habían dado 3 meses
solamente de cambio de plan pero esta vez si estoy satisfecha muchas gracias.</td>
</tr><tr>
<td>90983107244</td><td>15/06/2023</td><td>15:28:51</td><td>51998</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>18:32:35</td><td>18:40:55</td><td>019003374ea
a71ab</td><td>56983107244</td><td>CC</td><td>72775916-6</td><td>499</
td><td>9114465</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7379</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td> </td><td>3</
td><td>IVR_CC</td><td>56983107244</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=kcGWh85-y--_Fh_Opmlnb3z6GNpYO9leCNbPyB9dG_I</td><td>No se termino de explicar por
que no había cobertura de 5g...</td>
</tr><tr>
<td>90997554104</td><td>15/06/2023</td><td>11:03:41</td><td>49130</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:55:14</td><td>10:59:01</td><td>01920356c83
bafb3</td><td>56997554104</td><td>SS</td><td>71710609-1</td><td>226</
td><td>7858946</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G6LJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56997554104</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=qPHpkQTzn_D4GhYGMWoDi8fTl-YT6GlRGk5iZPrfw68</td><td>La
verdad que estoy llamando hace mas de 15 días desde que contrate el plan y no
me han solucionado el tema de la señal, no tengo señal y los dos planes
que tengo no me funcionan ninguno de los dos</td>
</tr><tr>
<td>90997696807</td><td>15/06/2023</td><td>11:11:08</td><td>49228</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>16:55:48</td><td>17:10:49</td><td>019003374ea
a5faa</td><td>56997696807</td><td>SS</td><td>41477660-4</td><td>900</
td><td>9114205</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6UNM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56997696807</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZItgLI0RELfvCz8NJttLuKPioa6qYyl1zMDus5X7AM0</td><td>Muy buena la atención,
gracias.</td>
</tr><tr>
<td>90997704184</td><td>15/06/2023</td><td>11:54:55</td><td>49718</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>19:32:41</td><td>19:37:16</td><td>01920356c83
c0add</td><td>56997704184</td><td>SS</td><td>8151460-7</td><td>275</
td><td>7855051</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GTDL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_SS</
td><td>56997704184</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>3</
td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=NO9UB89tNie6eNzfGEjndgs9b1B8xaJ2xVqYQd7cYfQ</td><td>No responde</td>
</tr><tr>
<td>90996718557</td><td>15/06/2023</td><td>13:15:03</td><td>50604</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>12:56:06</td><td>13:18:58</td><td>01920356c83
bc760</td><td>56996718557</td><td>SS</td><td>74252245-8</td><td>1371</
td><td>7860933</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GCIT</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamos</td><td>3</td><td>IVR_105</
td><td>56996718557</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=P44s626L2SNIeam59xShOE2FXJpyWcip8ymLP1Bgl2o</td><td>Principalmente porque la
persona que me atendió tuvo el tiempo para explicar todas las preguntas que yo
hice y lamentablemente no se resolvió porque tengo que esperar 5 días
para ver si es que tengo respuesta positiva es lo único que me incomodo y no
me parece, muchas gracias, hasta luego.</td>
</tr><tr>
<td>90996767542</td><td>15/06/2023</td><td>10:37:20</td><td>48858</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>16:57:41</td><td>17:13:50</td><td>019003374ea
a6002</td><td>56996767542</td><td>CC</td><td>40444278-3</td><td>968</
td><td>9110029</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6UQE</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Boleta_Consulta_Direccion_Cliente</td><td> </
td><td>2</td><td>IVR_CC</td><td>56996767542</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZlnFyO9oifQZobSvF80lA7HCi88LcLNradD3X0MUKss</td><td>No, muy amable el joven que
me atendió y muy bueno para dar respuesta.</td>
</tr><tr>
<td>90982454064</td><td>15/06/2023</td><td>14:25:30</td><td>51397</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:45:38</td><td>14:57:18</td><td>01920356c83
bdbc8</td><td>56982454064</td><td>CC</td><td>73816100-9</td><td>699</
td><td>7857858</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GHLO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56982454064</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90982583964</td><td>15/06/2023</td><td>16:24:18</td><td>52559</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>18:10:57</td><td>18:25:21</td><td>01920356c83
bfea1</td><td>56982583964</td><td>PP</td><td>41772383-8</td><td>863</
td><td>7866815</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GQC3</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Plan_Solicitud_Contratacion</td><td> </td><td> </
td><td>103_PP</td><td>56982583964</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=h6uS2SWf6LNCDj6MNB2bfjh8LR1GvS6nnmNqW2LxUaA</td><td>No, era solamente para saber
si podía optar a un plan.</td>
</tr><tr>
<td>90996784737</td><td>15/06/2023</td><td>10:08:58</td><td>48542</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>18:38:49</td><td>19:08:16</td><td>019003374ea
a72d6</td><td>56996784737</td><td>CC</td><td>73964168-3</td><td>1766</
td><td>9112406</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C73GJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56996784737</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LRKUawPNLTsX8bnv74yHA77omRpfQ0tWE_idOgPSb_U</td><td>Muy buena atención,
excelente.</td>
</tr><tr>
<td>90997001113</td><td>15/06/2023</td><td>10:20:40</td><td>48683</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>16:24:41</td><td>16:30:21</td><td>01920356c83
becca</td><td>56997001113</td><td>CC</td><td>43304729-K</td><td>339</
td><td>7866617</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GLTK</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td> </
td><td>3</td><td>IVR_CC</td><td>56997001113</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yKunpqvOoPO4XPrsohrGHlu52dgBwh-zponISyoE9c0</td><td>No responde</td>
</tr><tr>
<td>90937090440</td><td>15/06/2023</td><td>15:26:43</td><td>51972</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>20:13:53</td><td>20:28:16</td><td>01920356c83
c105a</td><td>56937090440</td><td>CC</td><td>72269753-7</td><td>862</
td><td>7855107</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GUPF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56937090440</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90939014021</td><td>15/06/2023</td><td>11:40:51</td><td>49537</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>09:24:38</td><td>09:31:28</td><td>01920356c83
ba0a1</td><td>56939014021</td><td>CC</td><td>46677917-2</td><td>409</
td><td>7855361</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G2T8</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56939014021</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=B3-
AbJrA08HWNtMj6SmP3Gldxu_QWgW_3CMVR5Ve0Fg</td><td>No responde</td>
</tr><tr>
<td>90962601637</td><td>15/06/2023</td><td>10:59:01</td><td>49109</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:28:06</td><td>10:35:55</td><td>01920356c83
baac3</td><td>56962601637</td><td>CC</td><td>75723630-3</td><td>468</
td><td>7862309</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G5E5</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56940815397</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>3</
td><td>3</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90982194958</td><td>15/06/2023</td><td>15:27:57</td><td>51986</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:04:07</td><td>14:08:10</td><td>01920356c83
bd40b</td><td>56982194958</td><td>SS</td><td>70568286-0</td><td>242</
td><td>7864511</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GFO0</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>3</
td><td>IVR_SS</td><td>56982194958</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BDv6_RvwKpb9Wi-kZaWZIv8PotXkpAwsW_9m0K8meyk</td><td>No responde</td>
</tr><tr>
<td>90934459636</td><td>15/06/2023</td><td>10:08:40</td><td>48538</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:04:53</td><td>14:12:46</td><td>01920356c83
bd436</td><td>56934459636</td><td>CC</td><td>60829293-4</td><td>472</
td><td>7857769</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GFPA</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56934459636</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=HrhhzhXvdnfCEXsV34B7sbYkkNk9V1TKTzbx780ObbI</td><td>Horrible, la persona que me
atendió me atendió bien pero él no puede solucionar mi problema y al
parecer nadie en esta compañía puede hacerlo, yo tenia esta línea la
separe de otra persona porque están todas juntas y me llaman a mi para
cobrarme algo que no debe, todos los días a cada rato, ese es mi problema,
hasta luego.</td>
</tr><tr>
<td>90995959134</td><td>15/06/2023</td><td>15:34:09</td><td>52060</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>18:26:05</td><td>18:46:08</td><td>019003374ea
a7079</td><td>56995959134</td><td>CC</td><td>71555346-5</td><td>1202</
td><td>9101892</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C72TO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</
td><td>IVR_CC</td><td>56995959134</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90982078600</td><td>15/06/2023</td><td>13:44:07</td><td>50926</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>15:45:14</td><td>16:02:19</td><td>019003374ea
a52d5</td><td>56982078600</td><td>CC</td><td>71269786-5</td><td>1024</
td><td>9109837</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6RH5</td><td>Plata</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56982078600</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90962395991</td><td>15/06/2023</td><td>13:17:31</td><td>50635</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:13:13</td><td>14:30:45</td><td>019003374ea
a4051</td><td>56962395991</td><td>CC</td><td>70568286-0</td><td>1051</
td><td>9111683</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6MTB</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56962395991</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90961994483</td><td>15/06/2023</td><td>12:44:02</td><td>50261</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>09:02:15</td><td>09:06:44</td><td>019003374ea
a04f3</td><td>56961994483</td><td>CC</td><td>78013865-3</td><td>268</
td><td>9106582</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6831</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </td><td>3</
td><td>IVR_105</td><td>56961994483</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=TifTcKHMCz5iUQEX3nNetd6gw6icwlA54mReo9dY9kw</td><td>No responde</td>
</tr><tr>
<td>90932902926</td><td>15/06/2023</td><td>14:03:23</td><td>51162</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>16:28:28</td><td>16:37:30</td><td>01920356c83
bed7c</td><td>56932902926</td><td>CC</td><td>76661110-9</td><td>541</
td><td>7866620</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GM36</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56932902926</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90933097005</td><td>15/06/2023</td><td>16:21:59</td><td>52535</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:16:16</td><td>10:25:37</td><td>01920356c83
ba872</td><td>56933097005</td><td>CC</td><td>75908187-0</td><td>561</
td><td>7865659</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G4RL</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56933097005</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=UMWpjadw7dYDj6LML7LEcNF0bZbfxWqTUnd90HDah10</td><td>La niña que me
atendió fue muy amable y me explico muy bien lo que yo necesitaba saber y me
quedo todo muy claro, muchas gracias muy amable la niña.</td>
</tr><tr>
<td>90933728968</td><td>15/06/2023</td><td>12:31:46</td><td>50106</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:53:39</td><td>14:59:44</td><td>01920356c83
bdd34</td><td>56933728968</td><td>CC</td><td>70985904-8</td><td>364</
td><td>7862943</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GI14</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56933728968</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zYvdj8CIy1rVUSHbh0ZGUVrsRyBsKP2UdN-htBusIgM</td><td>Estoy muy contenta con el
ejecutivo o la ejecutiva porque no me acuerdo quien fue que me atendió porque
me atendió extremadamente bien, soluciono mi problema y me dio una
solución y me explico pero claramente lo que yo necesitaba así que tienen
una persona ejemplar como servicio al cliente. </td>
</tr><tr>
<td>90933777590</td><td>15/06/2023</td><td>15:26:23</td><td>51967</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>08:51:22</td><td>09:10:10</td><td>019003374ea
a040c</td><td>56933777590</td><td>CC</td><td>48500276-6</td><td>1127</
td><td>9114960</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C67RQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56933777590</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=gri4j9xBtU4iIjFyPRaTMjr7Ph-cm3DtRHQk9QjxJ2Y</td><td>La
atención de la persona excelente, el servicio de Entel y señal
pésimo.</td>
</tr><tr>
<td>90934079276</td><td>15/06/2023</td><td>12:31:35</td><td>50103</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>12:38:41</td><td>12:46:58</td><td>019003374ea
a2d7a</td><td>56934079276</td><td>CC</td><td>48581296-2</td><td>496</
td><td>9115583</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6I6V</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56934079276</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7Vt6mTH8APG6_pTPe4IGweAHKII8LdeTgB620learpM</td><td>Porque yo llame para terminar
el plan que tenia y el vendedor que me atendió me cambio el plan y seguí
en Entel, por eso.</td>
</tr><tr>
<td>90981252999</td><td>15/06/2023</td><td>10:30:28</td><td>48807</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>20:49:04</td><td>20:54:19</td><td>019003374ea
a8603</td><td>56981252999</td><td>CC</td><td>74928901-5</td><td>314</
td><td>9110521</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C789P</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56981252999</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90981356674</td><td>15/06/2023</td><td>15:27:38</td><td>51983</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>12:32:26</td><td>12:37:29</td><td>01920356c83
bc2ca</td><td>56981356674</td><td>CC</td><td>47336793-9</td><td>268</
td><td>7860879</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GBE8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56981356674</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90958735260</td><td>15/06/2023</td><td>14:28:13</td><td>51431</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>11:36:46</td><td>11:42:13</td><td>01920356c83
bb7a1</td><td>56958735260</td><td>SS</td><td>74906865-5</td><td>199</
td><td>7857369</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G8L1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56958735260</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Px4PGqwBXttNuBlArerzV2pvtESPP_Ngj9Ya9yI-Ku0</td><td>No responde</td>
</tr><tr>
<td>90958969456</td><td>15/06/2023</td><td>13:52:07</td><td>51021</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:02:08</td><td>14:03:24</td><td>01920356c83
bd3a6</td><td>56958969456</td><td> </td><td>73641618-2</td><td>75</
td><td>7864504</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GFKR</td><td> </
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>105</td><td>56958969456</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=ml1pF1RzwIhQLJCDeY41lmlM54a-Ea7vkk58pe_m8Oo</td><td>No responde</td>
</tr><tr>
<td>90958381842</td><td>15/06/2023</td><td>10:18:00</td><td>48652</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>11:28:12</td><td>11:57:56</td><td>01920356c83
bb5f3</td><td>56958381842</td><td>CC</td><td>71489769-1</td><td>1784</
td><td>7865856</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G87J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Plan_Consulta_Tipos</td><td> </td><td>3</td><td>IVR_CC</
td><td>56958381842</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>2</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90931730656</td><td>15/06/2023</td><td>13:40:19</td><td>50883</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>18:07:59</td><td>18:22:42</td><td>019003374ea
a6d41</td><td>56931730656</td><td>CC</td><td>74763147-6</td><td>808</
td><td>9108061</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7242</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56931730656</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=DMnOxA5EfhpTcNG-2Cm2t07MJci-4hw6HRDqjG0iuWM</td><td>No
responde</td>
</tr><tr>
<td>90931392271</td><td>15/06/2023</td><td>12:43:52</td><td>50258</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:12:56</td><td>10:19:34</td><td>019003374ea
a0fad</td><td>56931392271</td><td>SS</td><td>74971842-0</td><td>397</
td><td>9106743</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6AOO</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56931392271</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bldk6rqRNQJTeyC5dmTLIEo4D67JvnseQelVvos5xA4</td><td>Los ejecutivos fueron muy
amables.</td>
</tr><tr>
<td>90958051105</td><td>15/06/2023</td><td>13:44:59</td><td>50938</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>14:10:24</td><td>14:13:51</td><td>01920356c83
bd528</td><td>56958051105</td><td>CC</td><td>75181270-1</td><td>206</
td><td>7856061</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GG0R</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56958051105</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=CYC1zfWVlMndWDUjOKiSPOK-oCZnZzSZIvIG7AUlkfE</td><td>No responde</td>
</tr><tr>
<td>90994449800</td><td>15/06/2023</td><td>10:21:20</td><td>48693</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>13:15:30</td><td>13:40:32</td><td>01920356c83
bcb03</td><td>56994449800</td><td>CC</td><td>73322270-0</td><td>1501</
td><td>7860978</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GDFV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56994449800</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90932098839</td><td>15/06/2023</td><td>15:28:25</td><td>51993</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>13:40:26</td><td>13:47:06</td><td>019003374ea
a39b8</td><td>56932098839</td><td>SS</td><td>72380639-9</td><td>400</
td><td>9101060</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6L8O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56932098839</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=vXiziacGCpP4FzbGADQ_2-n8l77ZoxvsWLTtsMH6yu8</td><td>No
responde</td>
</tr><tr>
<td>90932119499</td><td>15/06/2023</td><td>10:56:24</td><td>49072</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>18:11:24</td><td>18:40:24</td><td>01920356c83
bfeb3</td><td>56932119499</td><td>SS</td><td>75122407-9</td><td>1739</
td><td>7865083</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GQCL</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56932119499</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90961150732</td><td>15/06/2023</td><td>11:45:01</td><td>49592</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>17:45:10</td><td>17:59:08</td><td>019003374ea
a68e8</td><td>56961150732</td><td>CC</td><td>73589013-1</td><td>838</
td><td>9107996</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C711D</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>es un
cobro</td><td>3</td><td>IVR_105</td><td>56961150732</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=lWgqOfir61bLNqV4VGzBqBBB954htd4Y3V0cLgLxJaA</td><td>No responde</td>
</tr><tr>
<td>90979956644</td><td>15/06/2023</td><td>11:27:02</td><td>49397</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>10:01:44</td><td>10:02:56</td><td>01920356c83
ba5e7</td><td>56979956644</td><td>CC</td><td>7287939-2</td><td>71</
td><td>7860526</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G47A</
td><td>Diamante</td><td>563421</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td> </
td><td>3</td><td>IVR_CC</td><td>56979956644</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90961220925</td><td>15/06/2023</td><td>11:41:14</td><td>49541</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>18:01:49</td><td>18:13:36</td><td>019003374ea
a6c24</td><td>56961220925</td><td>CC</td><td>70993592-5</td><td>707</
td><td>9101832</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C71R8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Saldo_Consulta</td><td> </td><td>2</
td><td>IVR_CC</td><td>56961220925</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=FV11lv6ZuhmPOfkCsBLD78IHLd90n4FPX4zJ3sZspkA</td><td>El ejecutivo aclaro mis dudas
de como poder resolver mi requerimiento.</td>
</tr><tr>
<td>90977911679</td><td>15/06/2023</td><td>14:26:39</td><td>51411</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>18:00:19</td><td>18:14:29</td><td>019003374ea
a6bd6</td><td>56977911679</td><td>CC</td><td>71555346-5</td><td>849</
td><td>9103873</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C71OQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56977911679</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=JOSn5yTrJhDJVdLoj-VJa96VfUnnAq_FnGNQk2EDBqk</td><td>Necesito dar de baja un plan
y se corto la llamada.</td>
</tr><tr>
<td>90992713639</td><td>15/06/2023</td><td>13:23:02</td><td>50706</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>16:53:56</td><td>17:07:19</td><td>019003374ea
a5f59</td><td>56992713639</td><td>CC</td><td>41199533-K</td><td>802</
td><td>9112142</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6UL5</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </
td><td>3</td><td>IVR_CC</td><td>56992713639</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=UMW5yz54L--
eMocmFGowvqWLc-5SkkPhm5DTTIsfQFs</td><td>Fue muy buena me habían cobrado como
6 mil pesos demás pero la ejecutiva que me atendió, me atendió muy
bien y quede muy satisfecho así que muy buena la atención y me
resolvió el problema.</td>
</tr><tr>
<td>90992993867</td><td>15/06/2023</td><td>12:00:23</td><td>49748</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>17:35:26</td><td>17:47:51</td><td>019003374ea
a6739</td><td>56992993867</td><td>SS</td><td>75410059-1</td><td>744</
td><td>9110135</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C70JV</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56992993867</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=06Qr8KHYyk2s6GJoJx9Ll80hdNoM5TueosIVR_s383E</td><td>La
ejecutiva fue muy amable y muy diligente a la hora de atenderme así que se
agradece y sus respuestas fueron excelentes, muchas gracias.</td>
</tr><tr>
<td>90992924103</td><td>15/06/2023</td><td>14:32:40</td><td>51484</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>12:24:00</td><td>12:38:57</td><td>019003374ea
a2a74</td><td>56992924103</td><td>CC</td><td>73641618-2</td><td>896</
td><td>9109242</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6HEQ</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>cobros</td><td>3</td><td>IVR_105</
td><td>56992924103</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=6MabrTDhUHNXpkajc67H_OX2GjrFRjfDDHjTd822ZW0</td><td>Bueno la niña que me
atendió me atendió muy bien yo como persona mayor de edad me ayudo a ver
algunas cosas, ella muy bien el problema es que no me resolvieron lo que yo
quería pero muy atenta la niña que me atendió los jóvenes por
el teléfono igual pero no me han solucionado el problema, eso.</td>
</tr><tr>
<td>90957418762</td><td>15/06/2023</td><td>14:27:58</td><td>51426</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>15:12:28</td><td>15:22:10</td><td>01920356c83
be09a</td><td>56957418762</td><td>CC</td><td>71328595-1</td><td>581</
td><td>7859611</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GIS9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56957418762</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4t1xLn-ZYOCPsJWRqmO_cHgLbXTcYEU7bVLSOjPiWLI</td><td>No responde</td>
</tr><tr>
<td>90956817798</td><td>15/06/2023</td><td>11:41:16</td><td>49542</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>12:44:43</td><td>12:45:52</td><td>01920356c83
bc545</td><td>56956817798</td><td>SS</td><td>76320880-K</td><td>58</
td><td>7860900</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GC22</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56956817798</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=VH1GTp-
yHFWimN1T4bQXkO7qxI54KuHKuAQJzq5kksI</td><td>Bueno en realidad el tipo del call
center no tiene la culpa es mas bien la empresa que ya he pedido dos celulares y
los dos han sido cancelados, entonces ya parece chiste, se supone que cuando uno
compra algo le tiene que llegar no cancelar, no...ustedes cancelan los pedidos
simplemente y no dan opción a que el pedido tiene que llegar, eso.</td>
</tr><tr>
<td>90944495835</td><td>15/06/2023</td><td>11:49:34</td><td>49648</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>13:26:05</td><td>13:32:09</td><td>01920356c83
bccf8</td><td>56944495835</td><td>CC</td><td>70004745-8</td><td>363</
td><td>7854271</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00GDVJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56944495835</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=VgySjSgMB-
P2clPq0ySBG-YpVmvDX2K2nfBW9Au2pts</td><td>No responde</td>
</tr><tr>
<td>90944396599</td><td>15/06/2023</td><td>13:46:08</td><td>50951</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>18:40:44</td><td>18:56:57</td><td>019003374ea
a7324</td><td>56944396599</td><td>CC</td><td>70377484-9</td><td>973</
td><td>9108148</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C73J1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Saludos</td><td> </td><td>2</td><td>IVR_CC</
td><td>56944396599</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90972423723</td><td>15/06/2023</td><td>14:37:17</td><td>51542</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>18:26:22</td><td>18:31:01</td><td>019003374ea
a7083</td><td>56972423723</td><td>CC</td><td>71020542-6</td><td>279</
td><td>9114452</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C72U2</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_105</
td><td>56972423723</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90956467555</td><td>15/06/2023</td><td>13:14:36</td><td>50598</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>11:41:10</td><td>11:54:19</td><td>01920356c83
bb886</td><td>56956467555</td><td>CC</td><td>77915602-8</td><td>788</
td><td>7853981</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00G8S6</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>mala
se??al</td><td>3</td><td>IVR_105</td><td>56956467555</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=w7kmetIIvmg5qj0Z_ySNcD1riP_jBxctwe9w77-kuEM</td><td>Mas o menos buena y mala, mas
o menos buena y mala.</td>
</tr><tr>
<td>90922104840</td><td>15/06/2023</td><td>12:43:45</td><td>50257</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>13:01:57</td><td>13:12:24</td><td>019003374ea
a3204</td><td>56922104840</td><td>CC</td><td>7287939-2</td><td>626</
td><td>9100963</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C6JB8</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Forma_Pago</td><td> </
td><td>3</td><td>IVR_CC</td><td>56922104840</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tgeL3wNyQYFQ1RfUnihG3-_25PSkLaqnDSyqX6kOidQ</td><td>No responde</td>
</tr><tr>
<td>90920613404</td><td>15/06/2023</td><td>13:01:30</td><td>50442</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>22:30:01</td><td>22:40:20</td><td>01920356c83
c1d98</td><td>56920613404</td><td>SS</td><td>76853126-9</td><td>618</
td><td>7855224</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H234</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56950955135</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=Gemyp7Dx8Cz7-k34O2C5lgJ13bYi5v4JApdSZPAr-qw</td><td>No
responde</td>
</tr><tr>
<td>90923775727</td><td>15/06/2023</td><td>11:38:09</td><td>49504</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>21:18:36</td><td>21:38:58</td><td>019003374ea
a893a</td><td>56923775727</td><td>PP</td><td>76178484-6</td><td>1222</
td><td>9114719</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C793E</td><td> </
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56923775727</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=bvo8gwfukKoK1_QWgr3k1fVqx1gArYaDoIOI-qEmvV0</td><td>No
responde</td>
</tr><tr>
<td>90921938164</td><td>15/06/2023</td><td>15:27:06</td><td>51974</
td><td>Call Center
Móvil</td><td>14/06/2023</td><td>21:43:30</td><td>22:04:30</td><td>01920356c83
c1a07</td><td>56921938164</td><td>SS</td><td>70006050-0</td><td>1259</
td><td>7860275</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H16K</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </td><td>3</
td><td>IVR_SS</td><td>56921938164</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=MPWbGb-sFQ5gHvw-9RSbsLz7zsA9yF6PZmFMxxN-YMs</td><td>En
primer lugar me cambie de mi otra empresa que ea wom me cambie a entel y al final y
al caob no saque anda proque sutedes no me dan ningun tipo de garnatia de
sñeal, corban por un plan que es carisimo que e siupone que tiene la mejor
cortura y lo que es yo tengo señal</td>
</tr><tr>
<td>90920308886</td><td>16/06/2023</td><td>14:02:05</td><td>55305</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:56:55</td><td>13:19:55</td><td>01920356c83
c5227</td><td>56920308886</td><td>SS</td><td>73457933-5</td><td>1380</
td><td>7879383</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HF6L</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56920308886</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>4</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=q2xOC4Dha9HYsK6evAX74D3fk6S9_eYzV-MzLhAcFn4</td><td>No
responde</td>
</tr><tr>
<td>90988131341</td><td>16/06/2023</td><td>14:52:38</td><td>55892</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>16:23:15</td><td>16:35:11</td><td>019003374ea
af2a9</td><td>56988131341</td><td>SS</td><td>42143861-7</td><td>715</
td><td>9130551</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C838R</td><td>Oro</
td><td>563452</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56988131341</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
A0nIVC5AOD5riIuEayelXksDiUx7f-ccd2dcvQX0n8</td><td>No responde</td>
</tr><tr>
<td>90956537184</td><td>16/06/2023</td><td>11:32:12</td><td>53648</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:03:00</td><td>15:09:49</td><td>01920356c83
c6ab4</td><td>56956537184</td><td>CC</td><td>75579521-6</td><td>316</
td><td>7874745</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HL7R</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56956537184</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=bouwl448XS6dtZ2R2Ib9so8UnWUAEec0EnRLniGuDNQ</td><td>No responde</td>
</tr><tr>
<td>90956578609</td><td>16/06/2023</td><td>14:27:09</td><td>55580</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>19:05:55</td><td>19:30:23</td><td>019003374ea
b10c1</td><td>56956578609</td><td>SS</td><td>75488422-3</td><td>1337</
td><td>9126793</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8AOM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>ST_consulta</td><td> </td><td>3</td><td>IVR_SS</td><td>56956578609</
td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=NW9qGn8JOt_ilkIhP62CA5T-CXtAS1SYd-0sbdCcRvw</td><td>No responde</td>
</tr><tr>
<td>90956589233</td><td>16/06/2023</td><td>15:31:25</td><td>56311</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>16:04:01</td><td>16:08:19</td><td>019003374ea
aeece</td><td>56956589233</td><td>SS</td><td>71555346-5</td><td>198</
td><td>9130482</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C82A2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56956589233</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=y_mkSuuDw8EEo083LPwR5mT3OrtUvx5RLw57GO1sZ8Y</td><td>No responde</td>
</tr><tr>
<td>90977402964</td><td>16/06/2023</td><td>14:59:19</td><td>55957</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>22:25:17</td><td>22:41:30</td><td>01920356c83
cad9e</td><td>56977402964</td><td>CC</td><td>73892880-6</td><td>972</
td><td>7868840</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I5TG</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56977402964</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90945245983</td><td>16/06/2023</td><td>14:20:58</td><td>55541</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:01:13</td><td>13:09:44</td><td>01920356c83
c52fc</td><td>56945245983</td><td>SS</td><td>71269786-5</td><td>510</
td><td>7879394</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HFDA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Seguro_Solicitud_Renuncia</td><td> </
td><td>3</td><td>IVR_SS</td><td>56945245983</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vDOX2g5iCOIjxlYc5QgEYHboHJpwHPqzu1kdRFXceqM</td><td>La información super
clara, muy amable el tipo.</td>
</tr><tr>
<td>90956879137</td><td>16/06/2023</td><td>13:38:08</td><td>55069</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>20:11:41</td><td>20:18:00</td><td>019003374ea
b1b08</td><td>56956879137</td><td>CC</td><td>45970674-7</td><td>378</
td><td>9131046</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8DAJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56956879137</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>5</td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90956880459</td><td>16/06/2023</td><td>14:48:43</td><td>55845</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>16:50:47</td><td>17:28:33</td><td>01920356c83
c7ede</td><td>56956880459</td><td>SS</td><td>41166602-6</td><td>2265</
td><td>7871681</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HQ8Q</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56956880459</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=7WdzsNUYHNOeYtF5NI8DDU5deRluuklnph7y9_N4uOU</td><td>Rápida atención,
buena y eficaz y eficiente.</td>
</tr><tr>
<td>90926107060</td><td>16/06/2023</td><td>11:27:25</td><td>53587</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>10:02:31</td><td>10:11:16</td><td>019003374ea
aa230</td><td>56926107060</td><td>CC</td><td>9617346-6</td><td>525</
td><td>9131528</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7FAO</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56926107060</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90923958373</td><td>16/06/2023</td><td>12:04:46</td><td>53989</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>09:16:34</td><td>09:22:26</td><td>01920356c83
c28ab</td><td>56923958373</td><td>PP</td><td>74859711-5</td><td>351</
td><td>7873933</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H4RF</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Numero_Registro</td><td> </td><td> </
td><td>103_PP</td><td>56923958373</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90993381125</td><td>16/06/2023</td><td>16:06:48</td><td>56650</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:08:33</td><td>13:23:44</td><td>019003374ea
ac9dd</td><td>56993381125</td><td>CC</td><td>72380639-9</td><td>903</
td><td>9129990</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7P70</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>ST_Agradecimiento</td><td> </td><td>3</td><td>IVR_CC</
td><td>56993381125</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>2</td><td>1</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90930357131</td><td>16/06/2023</td><td>13:39:08</td><td>55084</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>08:58:56</td><td>09:28:46</td><td>019003374ea
a9870</td><td>56930357131</td><td>CC</td><td>73816100-9</td><td>1789</
td><td>9127272</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7CSS</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_H_Consulta_Cliente_Hogar</td><td> </td><td>2</
td><td>IVR_CC</td><td>56930357131</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=G90J18OQInRSAteM_WIv4QrnHJBKrEe_hnGVpW4w_aA</td><td>Super bueno, muchas
gracias.</td>
</tr><tr>
<td>90979700992</td><td>16/06/2023</td><td>14:12:56</td><td>55441</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:09:54</td><td>13:20:20</td><td>01920356c83
c54bf</td><td>56979700992</td><td>CC</td><td>70776681-6</td><td>625</
td><td>7877758</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HFRD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>3</td><td>IVR_CC</
td><td>56979700992</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90979974839</td><td>16/06/2023</td><td>12:41:56</td><td>54413</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>08:05:44</td><td>08:16:18</td><td>01920356c83
c2358</td><td>56979974839</td><td>CC</td><td>77915602-8</td><td>633</
td><td>7878820</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H3GU</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Historial_Llamadas_Consulta</td><td>reconocimiento de
n??meros</td><td>3</td><td>IVR_105</td><td>56979974839</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>2</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=L0PE6SCkCxr0Os_E90xbCZvKpMz4_Pj1d773XLvF-l4</td><td>No fue resuelto el problema
que finalmente me están cobrando hace bastante tiempo un servicio que yo nunca
contrate aun espero respuestas hasta luego.</td>
</tr><tr>
<td>90961164869</td><td>16/06/2023</td><td>13:05:02</td><td>54661</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>08:37:54</td><td>08:42:32</td><td>019003374ea
a96ce</td><td>56961164869</td><td>CC</td><td>77036587-2</td><td>277</
td><td>9131373</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7CFR</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56963288252</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90959845894</td><td>16/06/2023</td><td>10:50:45</td><td>53181</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:11:52</td><td>15:39:25</td><td>019003374ea
ae4a4</td><td>56959845894</td><td>CC</td><td>71328595-1</td><td>1653</
td><td>9122174</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7VOT</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>3</
td><td>IVR_CC</td><td>56959845894</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>2</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90932278170</td><td>16/06/2023</td><td>11:41:25</td><td>53731</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>10:57:50</td><td>11:09:13</td><td>019003374ea
aad03</td><td>56932278170</td><td>CC</td><td>72975669-5</td><td>651</
td><td>9125477</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7I13</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56932278170</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=nFZZeF-sPlT7CDQy6puq5cssqrIaG2neYl0trherqss</td><td>No responde</td>
</tr><tr>
<td>90958734585</td><td>16/06/2023</td><td>14:22:06</td><td>55553</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>09:28:16</td><td>09:38:02</td><td>019003374ea
a9c58</td><td>56958734585</td><td>CC</td><td>74704605-0</td><td>586</
td><td>9127318</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7DS4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56958734585</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=Mz-
mdqkx9g46LBJzlb-bziRpcgnIfqwjEGG5zFzNm64</td><td>Bueno fue muy bien la
atención y las respuestas fueron muy adecuadas y por eso me siento muy
satisfecho porque fui muy bien atendido con mucha amabilidad.</td>
</tr><tr>
<td>90979126774</td><td>16/06/2023</td><td>14:20:41</td><td>55537</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>17:04:21</td><td>17:18:16</td><td>01920356c83
c815d</td><td>56979126774</td><td>CC</td><td>71555346-5</td><td>834</
td><td>7871712</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HQSM</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56979126774</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=aeFhLaG9Atupc9Tw3Yo1rj6ZXAVfPDYjijbXoaPwCGs</td><td>No responde</td>
</tr><tr>
<td>90979225694</td><td>16/06/2023</td><td>10:11:48</td><td>52764</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:50:36</td><td>16:02:09</td><td>01920356c83
c7388</td><td>56979225694</td><td>CC</td><td>75090876-4</td><td>615</
td><td>7868194</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HNEB</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td>tengo la
se??al</td><td>3</td><td>IVR_105</td><td>56979225694</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=wafGHQCzjHb5--K5TVITfWORdv3miOmpqt4tV9KHHeU</td><td>Hace aproximadamente una
semana que tengo problema de navegación para las llamadas, internet, el wifi
todo funciona mal, he hecho reclamos pertinentes y no me dan solución a esto
estoy muy muy descontento con el servicio de Entel he llegado a pensar en cambiar,
somos dos en la línea me voy a cambiar si no me solucionan el problema de
navegación mala señal, cobertura etc, eso. Ese es mi reclamo espero que
solucionen porque Entel es una empresa importante y ahora ultimo se han portado muy
mal con sus clientes.</td>
</tr><tr>
<td>90979597049</td><td>16/06/2023</td><td>15:50:22</td><td>56503</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>18:39:59</td><td>18:56:32</td><td>01920356c83
c91d5</td><td>56979597049</td><td>CC</td><td>75095168-6</td><td>992</
td><td>7876862</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HUVU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</td><td>IVR_CC</
td><td>56979597049</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=azU4MBZQ0MvF3eSsre3ATIdXD9APYj-6XswSWZNLXfs</td><td>La señorita que me
atendió no pudo solucionar no sabia como hacerlo, me hizo esperar después
dijo que no no y hasta que me corto.</td>
</tr><tr>
<td>90979654855</td><td>16/06/2023</td><td>14:33:48</td><td>55662</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:31:24</td><td>13:41:19</td><td>019003374ea
acef3</td><td>56979654855</td><td>CC</td><td>75704634-2</td><td>595</
td><td>9125960</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7QDH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56979654855</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=M6eLvgEbXnXzZ0kJUS28ppJjY7bau69jECez8wLTRvA</td><td>No responde</td>
</tr><tr>
<td>90979658771</td><td>16/06/2023</td><td>15:44:17</td><td>56433</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>23:30:20</td><td>23:42:57</td><td>019003374ea
b2c4b</td><td>56979658771</td><td>SS</td><td>72317299-3</td><td>756</
td><td>9129191</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8HKF</td><td>Plata</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_105</td><td>56979658771</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=lJ6BlkYeZj_Xn94jXVbCIHhtI50OIa4_RulL5l61sIU</td><td>Ella
muy amable pero la señal de Entel pésima.</td>
</tr><tr>
<td>90994166392</td><td>16/06/2023</td><td>14:09:37</td><td>55400</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:52:22</td><td>11:57:51</td><td>019003374ea
ab8a7</td><td>56994166392</td><td>CC</td><td>61862749-7</td><td>211</
td><td>9127708</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7KTO</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_105</
td><td>56994166392</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=d1c3_VVkSB6WS3yUctTU6yb8CqLNfFoQ90ipqc-Ocf0</td><td>Muy buena.</td>
</tr><tr>
<td>90981385217</td><td>16/06/2023</td><td>13:11:22</td><td>54741</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>14:17:25</td><td>14:26:59</td><td>01920356c83
c6216</td><td>56981385217</td><td>CC</td><td>75670746-9</td><td>573</
td><td>7877929</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HJ38</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56981385217</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90994602339</td><td>16/06/2023</td><td>12:51:36</td><td>54533</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:07:22</td><td>13:18:39</td><td>01920356c83
c5444</td><td>56994602339</td><td>SS</td><td>72895873-1</td><td>676</
td><td>7867791</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HFNI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56994602339</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90981298560</td><td>16/06/2023</td><td>14:49:04</td><td>55851</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:46:42</td><td>16:05:48</td><td>019003374ea
aeb4d</td><td>56981298560</td><td>SS</td><td>73641563-1</td><td>1145</
td><td>9130434</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C81E2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56981298560</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=G24AbNw7cKtfuon9-
x3QxBFb_97OTCo9olQ0OzdFd5c</td><td>El ejecutivo que me llamo Guillermo fue muy
eficiente, muy amable muy considerado y resolvió el problema muy comprometido
con el trabajo y a demás después me volvió a llamar para asegurarse
que estuviera conforme así que Guillermo, muchas gracias.</td>
</tr><tr>
<td>90934051855</td><td>16/06/2023</td><td>14:48:47</td><td>55846</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:32:10</td><td>12:45:41</td><td>01920356c83
c4d28</td><td>56934051855</td><td>CC</td><td>72634765-4</td><td>810</
td><td>7879327</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HDUN</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_SSTT_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56934051855</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90994983456</td><td>16/06/2023</td><td>15:13:10</td><td>56089</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>18:35:36</td><td>18:37:16</td><td>01920356c83
c9115</td><td>56994983456</td><td>SS</td><td>72302723-3</td><td>99</
td><td>7868558</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HUPU</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56994983456</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90961719242</td><td>16/06/2023</td><td>12:13:27</td><td>54097</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:14:18</td><td>12:20:56</td><td>019003374ea
abda9</td><td>56961719242</td><td>CC</td><td>72269753-7</td><td>329</
td><td>9125731</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7M5M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56961719242</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=qzfzo174ci5uE-RVg-Q8eUSSTwk0khMsd_Mbi7VElLQ</td><td>No
responde</td>
</tr><tr>
<td>90981855323</td><td>16/06/2023</td><td>15:49:30</td><td>56494</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:39:25</td><td>15:50:01</td><td>019003374ea
ae9c7</td><td>56981855323</td><td>SS</td><td>72349270-K</td><td>635</
td><td>9120219</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C811U</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56981855323</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90995785458</td><td>16/06/2023</td><td>11:36:00</td><td>53700</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>14:24:45</td><td>14:36:08</td><td>019003374ea
adaab</td><td>56995785458</td><td>CC</td><td>70860195-0</td><td>633</
td><td>9120030</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7T9P</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56995785458</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=vFMcpx3_tziLUnEuedb5vIwSXwf99yTPdFEuRrc4C8Q</td><td>No responde</td>
</tr><tr>
<td>90995742514</td><td>16/06/2023</td><td>11:57:58</td><td>53941</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>14:33:23</td><td>14:42:31</td><td>01920356c83
c650e</td><td>56995742514</td><td>SS</td><td>75167912-2</td><td>527</
td><td>7869664</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HJQO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_VAS_Solicitud_Desuscripcion</td><td> </
td><td>3</td><td>IVR_SS</td><td>56995742514</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BM7YyKdIEFgavRgwvpG4dG-SHmg5hW3xohEW7kGPHeA</td><td>Rápido y eficiente.</td>
</tr><tr>
<td>90995584700</td><td>16/06/2023</td><td>14:52:33</td><td>55891</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:01:21</td><td>13:11:43</td><td>019003374ea
ac86b</td><td>56995584700</td><td>CC</td><td>62948901-0</td><td>621</
td><td>9132024</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7ORF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56995584700</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SiCtOcpon2GNpG7PaGAss30FlXegqrtryTZd88F0f3Y</td><td>No responde</td>
</tr><tr>
<td>90934374619</td><td>16/06/2023</td><td>15:13:07</td><td>56088</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>10:49:35</td><td>10:54:47</td><td>019003374ea
aab4d</td><td>56934374619</td><td>CC</td><td>70559059-1</td><td>164</
td><td>9121423</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7HJD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56934374619</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=FrZ3DOBPJczc5YVUm1m03AmLnZg7bQ5Sh9URNxNt1CI</
td><td>Porque me ayudaron a solucionar por el asunto del internet que solucionaron
y que el día de hoy se demoro pero hoy día tuvimos respuesta así
que el internet acaba de llegar.</td>
</tr><tr>
<td>90934333900</td><td>16/06/2023</td><td>11:13:24</td><td>53444</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:31:18</td><td>12:36:04</td><td>01920356c83
c4cfb</td><td>56934333900</td><td>SS</td><td>9799443-9</td><td>285</
td><td>7877665</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HDTA</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_SS</
td><td>56932474235</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=uYWI42AaXS4_9niQp8Z7Khjy8cpMBjQaL4-c9uTsYYk</td><td>Lamentablemente cada vez que
llamo me dan puras evasivas para resolverme mi problema yo desde que contrate,
contrate dos líneas con un 50% de descuento permanente solo el porcentaje de
descuento me lo hicieron en una sola línea y llevo no se 8 meses pagando una
línea al 100% y una línea al 50% que fue lo que me ofrecieron,
después de hacer tantos reclamos me hacen otro descuento solamente por un mes
y todos los otros meses para atrás que yo pague doble, eso tengo que hacer
otro reclamo para que me devuelvan el dinero de dos meses, encuentro que es
ridículo y la atención es super mala, y lamentablemente estas cosas de
que hagan mal los planes no es una cosa...</td>
</tr><tr>
<td>90934249732</td><td>16/06/2023</td><td>13:04:02</td><td>54651</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:16:20</td><td>12:42:43</td><td>019003374ea
abe1c</td><td>56934249732</td><td>CC</td><td>47633618-K</td><td>1553</
td><td>9117544</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7M99</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56934249732</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GbjZxsIfYcgcsGvAg0Tpx8YvUPVykBw0zzyHTQ_mHr0</td><td>No entendí la pregunta.
Estuvo muy buena la atención del ejecutivo.</td>
</tr><tr>
<td>90963489245</td><td>16/06/2023</td><td>14:48:56</td><td>55849</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>09:22:26</td><td>10:42:23</td><td>019003374ea
a9b60</td><td>56963489245</td><td>SS</td><td>72634765-4</td><td>4797</
td><td>9129392</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7DKC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56963489245</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90962730796</td><td>16/06/2023</td><td>13:27:38</td><td>54942</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:35:11</td><td>12:47:40</td><td>01920356c83
c4dcb</td><td>56962730796</td><td>SS</td><td>71463396-1</td><td>749</
td><td>7879331</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HE3P</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Mi_Numero_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56962730796</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=NsR76EWF8POnGw8P1LyLnILz7a8gIx0gPUtqoAdh5zA</td><td>No se soluciono en parte
total mi problema porque me añadieron una línea telefónica mas y yo
no autorice eso entonces pedí el descuento de los meses que se me descontaron
y solamente me descontaron un mes y yo pague como 3 meses excedentes y eso es una
falta grave ustedes.</td>
</tr><tr>
<td>90996832939</td><td>16/06/2023</td><td>15:01:04</td><td>55978</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:23:40</td><td>12:26:49</td><td>01920356c83
c4b74</td><td>56996832939</td><td>CC</td><td>75181270-1</td><td>181</
td><td>7867660</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HDH6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56996832939</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90996975924</td><td>16/06/2023</td><td>15:21:24</td><td>56190</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>10:14:08</td><td>10:25:41</td><td>019003374ea
aa463</td><td>56996975924</td><td>CC</td><td>73641563-1</td><td>692</
td><td>9117202</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7FSA</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56996975924</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=pME5kNqzH2UTeFW3eB9kIYub-S5K-8hcpnFx5e005GE</td><td>No responde</td>
</tr><tr>
<td>90996129091</td><td>16/06/2023</td><td>15:12:18</td><td>56080</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>16:47:12</td><td>16:50:09</td><td>01920356c83
c7e3a</td><td>56996129091</td><td>SS</td><td>9617346-6</td><td>176</
td><td>7874998</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HQ3M</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56996129091</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=FtAVXOyCO186cMSg4CdWvemY-WrhVoSniT15kumrTm4</td><td>Las
razones por la que están algunas notas mas bajas es porque no se resolvió
para nada el problema a través del call center y tuvimos que ir a una oficina
de Entel hoy.</td>
</tr><tr>
<td>90996655568</td><td>16/06/2023</td><td>15:42:20</td><td>56406</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>17:03:20</td><td>17:24:11</td><td>019003374ea
afa80</td><td>56996655568</td><td>CC</td><td>74948174-9</td><td>1207</
td><td>9120441</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C857C</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero hacer un
reclamo</td><td>3</td><td>IVR_105</td><td>56996655568</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_jDCRayI7wf-tTyTZtxtJzx4CiKxe3z1iiyA95f4y1Y</td><td>No responde</td>
</tr><tr>
<td>90997749669</td><td>16/06/2023</td><td>15:29:38</td><td>56291</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:40:17</td><td>11:44:44</td><td>01920356c83
c4275</td><td>56997749669</td><td>CC</td><td>75917956-0</td><td>259</
td><td>7879200</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HB9A</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td> </td><td>2</td><td>IVR_CC</
td><td>56997749669</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td> </td><td>3</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90997172999</td><td>16/06/2023</td><td>15:53:18</td><td>56540</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:28:34</td><td>15:32:01</td><td>019003374ea
ae7ac</td><td>56997172999</td><td>SS</td><td>76619875-9</td><td>206</
td><td>9132455</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C80H4</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Boleta_Consulta_Numero_Cliente</td><td> </td><td>3</
td><td>IVR_SS</td><td>56997172999</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Nc0GecipETAsU5aYaTVoOmD9ue43x40Jj8ir81io86A</td><td>Chao.</td>
</tr><tr>
<td>90982989314</td><td>16/06/2023</td><td>15:55:56</td><td>56571</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>22:18:52</td><td>22:21:48</td><td>01920356c83
cad1b</td><td>56982989314</td><td>CC</td><td>75080010-6</td><td>176</
td><td>7880390</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I5PD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Netflix_Solicitud_Desuscripcion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56982989314</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td>2</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=zb3bWLsLmrdtqoNvlz5-8XNE_AE4_NxP0qSvGgmuPgw</td><td>No responde</td>
</tr><tr>
<td>90965156307</td><td>16/06/2023</td><td>16:08:44</td><td>56677</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>19:21:12</td><td>19:31:15</td><td>01920356c83
c981c</td><td>56965156307</td><td>CC</td><td>74735576-2</td><td>602</
td><td>7880175</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I0HQ</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56978874812</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=6M-
OAOu3_lfT8qSDiLnCJVwL8SgJC_d3mSbDFrw-fsA</td><td>Mucha rapidez, muy buen trato y
muy educado y muy buena atención.</td>
</tr><tr>
<td>90982636928</td><td>16/06/2023</td><td>15:42:21</td><td>56407</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>09:14:57</td><td>09:20:55</td><td>01920356c83
c2877</td><td>56982636928</td><td>CC</td><td>75149307-K</td><td>357</
td><td>7877225</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H4PS</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>cobros
adicionales</td><td>3</td><td>IVR_105</td><td>56982636928</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=U1pA_NsCBUtpEHdrvbqxLZcERnqUO1um2bNWOr0tIAc</td><td>No responde</td>
</tr><tr>
<td>90964046069</td><td>16/06/2023</td><td>10:11:40</td><td>52760</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:20:36</td><td>11:23:51</td><td>019003374ea
ab1da</td><td>56964046069</td><td>SS</td><td>75149307-K</td><td>194</
td><td>9127618</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7J7L</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>cobros
adicionales</td><td>3</td><td>IVR_105</td><td>56964046069</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>1</td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90983390090</td><td>16/06/2023</td><td>13:43:07</td><td>55097</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:53:36</td><td>16:02:40</td><td>01920356c83
c7414</td><td>56983390090</td><td>SS</td><td>72397462-3</td><td>489</
td><td>7868205</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HNIM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56983390090</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=Ep4E2Ud-
JyG1zKtw46Ll3oSVWt_icyU9Ccm1oFGqflQ</td><td>La atención fue muy amable, las
personas me explicaron todo con detalles y de hecho gracias a ellas no me cambie
porque realmente es una decepción pagar tanto por un plan cuando me
podría haber ofrecido el plan que costaba casi 30 mil pesos menos por los
mismos servicios durante tanto tiempo así que la verdad gracias a las dos
personas que me atendieron no me porte, hasta luego.</td>
</tr><tr>
<td>90983404018</td><td>16/06/2023</td><td>15:30:41</td><td>56301</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>16:18:01</td><td>16:43:01</td><td>01920356c83
c78c4</td><td>56983404018</td><td>SS</td><td>72229302-9</td><td>1500</
td><td>7869941</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HOO2</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56988523039</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90983950572</td><td>16/06/2023</td><td>10:54:53</td><td>53239</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:38:13</td><td>12:43:37</td><td>019003374ea
ac349</td><td>56983950572</td><td>CC</td><td>73932019-4</td><td>283</
td><td>9119733</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7NIJ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>TR_PV_M_Recarga_Dificultad</td><td> </td><td>3</
td><td>IVR_CC</td><td>56983950572</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=vDxqwSQafB3lWA9b6O8AHTf2N3jRt4re5XdTCClSmLI</
td><td>Bueno la niña soluciono mis dudas y a demás me habilito altiro, me
soluciono las dudas y me resolvió el problema con el teléfono así
que por eso quede satisfecha muchas gracias y fue cordial su atención.</td>
</tr><tr>
<td>90983995182</td><td>16/06/2023</td><td>14:26:02</td><td>55568</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>17:24:01</td><td>17:36:57</td><td>019003374ea
afe20</td><td>56983995182</td><td>CC</td><td>73696749-9</td><td>775</
td><td>9126571</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C864B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Saldo_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56983995182</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>3</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HLXytyMEhbVbAEbtWOgD0vpx0CnXGsBBtI6YLdZ38A4</td><td>La niña fue muy amable y
me aclaro hartas dudas que yo tenia si, muy buena la atención de la niña
así que felicidades por eso.</td>
</tr><tr>
<td>90965192830</td><td>16/06/2023</td><td>11:35:20</td><td>53690</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>14:59:02</td><td>15:05:14</td><td>019003374ea
ae204</td><td>56965192830</td><td>CC</td><td>75429328-4</td><td>357</
td><td>9118032</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7V43</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56965192830</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Os79LsdL4dCam8ZmD39Jwk7FwRFMQsL-Bp2cUfRFPZg</td><td>Muy bueno, me atendieron
altiro y salió todo lo que yo necesitaba.</td>
</tr><tr>
<td>90940689186</td><td>16/06/2023</td><td>14:21:25</td><td>55548</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>20:13:26</td><td>20:24:22</td><td>01920356c83
c9f2a</td><td>56940689186</td><td>CC</td><td>75346313-5</td><td>655</
td><td>7871999</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I2A3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56940689186</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=8ahCXBlNELonu2wX-O7ShPdI6RXcTbjJimSTdnOgdzQ</td><td>No responde</td>
</tr><tr>
<td>90940481597</td><td>16/06/2023</td><td>11:16:28</td><td>53485</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:53:18</td><td>12:07:36</td><td>01920356c83
c4502</td><td>56940481597</td><td>CC</td><td>76379772-4</td><td>857</
td><td>7869284</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HBTL</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_donde_estas</td><td> </td><td>2</td><td>IVR_CC</
td><td>56940481597</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=EH0YmYYzi5ZZakwQAmo8WyDuW1VGgYJeCgehRKy_EQ0</td><td>No responde</td>
</tr><tr>
<td>90940899119</td><td>16/06/2023</td><td>15:53:42</td><td>56547</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>10:04:51</td><td>10:07:48</td><td>019003374ea
aa2a1</td><td>56940899119</td><td>CC</td><td>48201425-9</td><td>177</
td><td>9131535</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7FE8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56940899119</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90984510878</td><td>16/06/2023</td><td>14:52:53</td><td>55896</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>19:34:15</td><td>20:06:42</td><td>019003374ea
b156d</td><td>56984510878</td><td>SS</td><td>76372468-9</td><td>1946</
td><td>9120776</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8BTV</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56984510878</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=8tu6guoFJzjhmfAQlOgjYeaXc_x7yLA8SNv4P0XIOVU</td><td>No responde</td>
</tr><tr>
<td>90984618015</td><td>16/06/2023</td><td>12:11:46</td><td>54071</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:28:36</td><td>11:38:59</td><td>01920356c83
c4012</td><td>56984618015</td><td>CC</td><td>74833728-8</td><td>622</
td><td>7870874</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HAM8</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>quiero hacer un
reclamo</td><td>3</td><td>IVR_105</td><td>56984618015</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=92i6cYCFok51Vjf6RXDjPgGFoLJxon7V4-I3i-ntmzg</td><td>No responde</td>
</tr><tr>
<td>90967338773</td><td>16/06/2023</td><td>13:51:39</td><td>55200</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>14:23:26</td><td>14:29:56</td><td>019003374ea
ada61</td><td>56967338773</td><td>SS</td><td>74579430-0</td><td>390</
td><td>9120028</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7T7G</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56967338773</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=I-
Jh5zdiejvJvVBCF4WnOlyX1oNRWN9cZOruxL64yOA</td><td>Muy satisfecho muy bien tratado y
estaba muy bien la señorita, es un amor para trabajar felicitaciones.</td>
</tr><tr>
<td>90984814706</td><td>16/06/2023</td><td>12:30:39</td><td>54275</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:02:59</td><td>15:10:58</td><td>019003374ea
ae2de</td><td>56984814706</td><td>CC</td><td>77226772-K</td><td>451</
td><td>9128303</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7VAR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Solicitud_Bolsa</td><td> </td><td>3</td><td>IVR_CC</
td><td>56984814706</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>2</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=vZfrYmMGa7-
cQtBqI4OtcMupW8_SIeukt-iV88NaZFk</td><td>Muy buena la atención.</td>
</tr><tr>
<td>90985222613</td><td>16/06/2023</td><td>15:22:43</td><td>56205</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:21:32</td><td>11:28:06</td><td>019003374ea
ab20b</td><td>56985222613</td><td>CC</td><td>75723630-3</td><td>393</
td><td>9127621</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7J96</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56985222613</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=YY4Z9gllkehwR8SxN_3tnpQsgOv-0yJ5WVX6PKzygx0</td><td>No responde</td>
</tr><tr>
<td>90998844074</td><td>16/06/2023</td><td>14:52:26</td><td>55890</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>16:36:07</td><td>17:04:06</td><td>019003374ea
af532</td><td>56998844074</td><td>SS</td><td>76505649-7</td><td>1679</
td><td>9120368</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C83T2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56998844074</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ePFVDX68J1s6O2v2wCPCuSND2fvsQwkBjwVrEzCZfMM</td><td>No responde</td>
</tr><tr>
<td>90985797757</td><td>16/06/2023</td><td>12:26:50</td><td>54265</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:58:47</td><td>12:02:55</td><td>01920356c83
c462a</td><td>56985797757</td><td>CC</td><td>71619286-5</td><td>247</
td><td>7870973</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HC6T</td><td>Plata</
td><td>563452</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56996105805</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=TNrUQgnXVFrbeh40Y0H21JAUhp-VrHqGlQp6TeCruO0</td><td>No responde</td>
</tr><tr>
<td>90971073708</td><td>16/06/2023</td><td>14:01:27</td><td>55300</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>19:24:59</td><td>19:42:54</td><td>01920356c83
c9898</td><td>56971073708</td><td>CC</td><td>70802475-9</td><td>1074</
td><td>7878545</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I0LM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56971073708</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=EtwpnZSSVK0nuq-pIOspx-Y9sMJO3VylidXX7xiufrs</td><td>No
responde</td>
</tr><tr>
<td>90968954410</td><td>16/06/2023</td><td>10:14:15</td><td>52793</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>08:23:46</td><td>08:32:10</td><td>01920356c83
c245a</td><td>56968954410</td><td>CC</td><td>77489297-4</td><td>503</
td><td>7878836</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H3P0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56968954410</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90969009415</td><td>16/06/2023</td><td>11:53:59</td><td>53888</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:58:38</td><td>12:20:07</td><td>019003374ea
ab9fc</td><td>56969009415</td><td>CC</td><td>75358133-2</td><td>1288</
td><td>9125664</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7L8B</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</td><td>IVR_CC</
td><td>56969009415</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=kct2Ynxxea910GdjE0RFXYcTo4ftS0dzJe-2FFbZGfo</td><td>No responde</td>
</tr><tr>
<td>90942890546</td><td>16/06/2023</td><td>14:38:02</td><td>55710</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:47:30</td><td>13:02:17</td><td>019003374ea
ac56d</td><td>56942890546</td><td>SS</td><td>76296007-9</td><td>882</
td><td>9121749</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7O3K</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_105</td><td>56942890546</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90999690420</td><td>16/06/2023</td><td>14:40:41</td><td>55746</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:53:41</td><td>16:05:56</td><td>019003374ea
aecb4</td><td>56999690420</td><td>CC</td><td>75845221-2</td><td>669</
td><td>9120255</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C81P9</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56999690420</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90986870360</td><td>16/06/2023</td><td>11:22:13</td><td>53521</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>16:41:19</td><td>16:43:25</td><td>01920356c83
c7d2a</td><td>56986870360</td><td>PP</td><td>73322270-0</td><td>125</
td><td>7873301</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HPR6</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56986870360</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=6QMM3lTAXmYjNuogNl3ljx8DHlfDrSmYIxeD3AVKrrM</td><td>No responde</td>
</tr><tr>
<td>90946224042</td><td>16/06/2023</td><td>12:59:43</td><td>54633</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:02:16</td><td>12:06:15</td><td>019003374ea
abacf</td><td>56946224042</td><td>CC</td><td>48189464-6</td><td>238</
td><td>9127742</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7LET</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>2</td><td>IVR_CC</
td><td>56946224042</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=O8bzyBqXB2TwykWTCvzGxoXpl1dOW7ryBqeumNy8SSk</td><td>Todo rápido muy amable
la persona que me atendió ya tengo mi chip y todo esta ok.</td>
</tr><tr>
<td>90946561204</td><td>16/06/2023</td><td>14:12:51</td><td>55439</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:29:12</td><td>13:45:51</td><td>019003374ea
ace74</td><td>56946561204</td><td>SS</td><td>46063039-8</td><td>998</
td><td>9130056</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7Q9M</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56946561204</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=p2DC_chgclVZQiOYzRCp6sXTD7UO8tDhtXug6xGFxS8</td><td>No responde</td>
</tr><tr>
<td>90972923712</td><td>16/06/2023</td><td>15:13:44</td><td>56096</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>16:40:05</td><td>16:46:34</td><td>01920356c83
c7cf7</td><td>56972923712</td><td>SS</td><td>72302723-3</td><td>388</
td><td>7868308</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HPPJ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56972923712</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90973794813</td><td>16/06/2023</td><td>12:58:56</td><td>54625</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>19:04:00</td><td>19:07:31</td><td>01920356c83
c9581</td><td>56973794813</td><td>CC</td><td>47840558-8</td><td>177</
td><td>7875267</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HVT1</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56973794813</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OuxksNkp3GACcuw_1QDi-oVVYx2D2ghZu8glqdnfKrc</td><td>No responde</td>
</tr><tr>
<td>90973198435</td><td>16/06/2023</td><td>16:09:53</td><td>56686</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>14:57:40</td><td>15:07:09</td><td>01920356c83
c69b9</td><td>56973198435</td><td>CC</td><td>48040744-K</td><td>523</
td><td>7876379</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HL01</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56973198435</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>2</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90988639655</td><td>16/06/2023</td><td>14:26:02</td><td>55567</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>09:03:40</td><td>09:10:55</td><td>01920356c83
c2723</td><td>56988639655</td><td>CC</td><td>77036587-2</td><td>434</
td><td>7877214</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H4F8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Roaming_Consulta_Tarifas</td><td> </td><td>3</td><td>IVR_CC</
td><td>56988639655</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=kfI-
4nGefhkID1LlNCV7nxoYbML0G7Pa-_0yZiXOceo</td><td>Ágil y rápido.</td>
</tr><tr>
<td>90949177460</td><td>16/06/2023</td><td>15:13:24</td><td>56092</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>21:10:30</td><td>21:23:38</td><td>019003374ea
b2227</td><td>56949177460</td><td>SS</td><td>41772383-8</td><td>688</
td><td>9124961</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8F3E</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_SS</td><td>56949177460</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td>5</td><td> </td><td> </
td><td>No responde</td>
</tr><tr>
<td>90989985231</td><td>16/06/2023</td><td>10:34:25</td><td>53004</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>09:53:27</td><td>10:05:41</td><td>01920356c83
c2e22</td><td>56989985231</td><td>CC</td><td>74574595-4</td><td>734</
td><td>7877280</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H674</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56956713680</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=iIy6r3bHDAFVjyu1hlX4-
nzoLPx8Ck0Vv924c8cnrbg</td><td>Hola buenos días mira la niña que me
atendió ayer un amor, un amor así que puros 7, 7, 8, 9 y 10 se paso se
paso fantástico.</td>
</tr><tr>
<td>90952159004</td><td>16/06/2023</td><td>13:18:14</td><td>54829</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:40:50</td><td>15:47:54</td><td>019003374ea
aea2a</td><td>56952159004</td><td>CC</td><td>75149307-K</td><td>423</
td><td>9124307</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8150</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56952159004</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=mlCsSVo-ruw4Rwm1Jbz10NOPyUjzFCl67v-7jwd-fyE</td><td>No responde</td>
</tr><tr>
<td>90952280458</td><td>16/06/2023</td><td>14:26:59</td><td>55578</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>19:35:13</td><td>19:45:57</td><td>019003374ea
b1594</td><td>56952280458</td><td>CC</td><td>75122407-9</td><td>643</
td><td>9128967</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8BV6</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56952280458</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=XQ5R0Jl7ffkR0WVqa2ROR0alA3NzdQJmNua5dmInjbQ</td><td>Muy amable la niña, muy
clara y satisfizo todas mis dudas, muchas gracias.</td>
</tr><tr>
<td>90950805562</td><td>16/06/2023</td><td>12:04:25</td><td>53983</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:10:15</td><td>13:51:11</td><td>01920356c83
c54cf</td><td>56950805562</td><td>SS</td><td>74859711-5</td><td>2455</
td><td>7871165</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HFRT</
td><td>Diamante</td><td>563473</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56950805562</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=b_uB3HqR-FP-Utqd-GEx6Xq9KWiY7TTSmjwvadUGAOA</td><td>Fue amable y diligente me
pudo resolver mi problema, gracias a eso tengo mi teléfono muy amable la
señorita de ayer.</td>
</tr><tr>
<td>90974305290</td><td>16/06/2023</td><td>11:09:35</td><td>53395</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:21:48</td><td>13:38:16</td><td>01920356c83
c573d</td><td>56974305290</td><td>CC</td><td>48500276-6</td><td>988</
td><td>7872845</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HGEC</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56974305290</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td>5</td><td> </td><td> </
td><td>No responde</td>
</tr><tr>
<td>90974316057</td><td>16/06/2023</td><td>14:52:44</td><td>55895</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:51:50</td><td>16:31:00</td><td>01920356c83
c73c0</td><td>56974316057</td><td>SS</td><td>76505649-7</td><td>2349</
td><td>7878157</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HNG3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_SS</
td><td>56974316057</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=9PFKpqd2_oFNXEFJ1CXFsHADEV44nBiFeojA2rg9P9U</td><td>Fue un ejecutivo muy amable y
resolvió todos mis problemas así que un 7 para él mas que un 5.</td>
</tr><tr>
<td>90988946422</td><td>16/06/2023</td><td>16:07:47</td><td>56663</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:14:57</td><td>12:17:35</td><td>01920356c83
c498f</td><td>56988946422</td><td>CC</td><td>75429328-4</td><td>157</
td><td>7877626</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HD21</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</
td><td>IVR_CC</td><td>56988946422</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=54CPTxHMFacdhUNGVLBf1XKpir36cZ0AZeqwWxUgPN8</td><td>No responde</td>
</tr><tr>
<td>90988984272</td><td>16/06/2023</td><td>10:38:05</td><td>53056</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>19:44:54</td><td>19:59:17</td><td>019003374ea
b173b</td><td>56988984272</td><td>CC</td><td>74871643-2</td><td>863</
td><td>9126872</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8CCC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56988984272</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90975818547</td><td>16/06/2023</td><td>16:08:12</td><td>56665</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>18:51:27</td><td>19:08:45</td><td>019003374ea
b0e19</td><td>56975818547</td><td>CC</td><td>40444278-3</td><td>1037</
td><td>9126766</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C8A3I</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56975818547</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=hall8afUy3QLA2saZaWd-1cBHh9taGTgUZMct58uoAE</td><td>Todo bien las personas bien
amables, todo eso así que ni un problema.</td>
</tr><tr>
<td>90954095162</td><td>16/06/2023</td><td>12:50:54</td><td>54526</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>14:29:46</td><td>14:38:49</td><td>019003374ea
adbc2</td><td>56954095162</td><td>CC</td><td>70568286-0</td><td>542</
td><td>9122057</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7TIC</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56954095162</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90953916657</td><td>16/06/2023</td><td>13:38:13</td><td>55073</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>16:27:00</td><td>16:37:23</td><td>01920356c83
c7a82</td><td>56953916657</td><td>CC</td><td>72640098-9</td><td>621</
td><td>7868282</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HP60</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56953916657</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90953272021</td><td>16/06/2023</td><td>10:14:30</td><td>52796</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:41:42</td><td>13:01:58</td><td>01920356c83
c4f20</td><td>56953272021</td><td>CC</td><td>72269753-7</td><td>1215</
td><td>7879344</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HEEE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Equipo_Consulta_Configuracion</td><td> </
td><td>3</td><td>IVR_CC</td><td>56953272021</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90953427475</td><td>16/06/2023</td><td>11:27:35</td><td>53588</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:49:12</td><td>14:05:47</td><td>01920356c83
c5cb6</td><td>56953427475</td><td>CC</td><td>75845221-2</td><td>952</
td><td>7871252</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HHOQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56953427475</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=fApqHwhS8K5N2Ut2lCDbH1VUVhIf37bt0u11JxVKr7E</td><td>No
responde</td>
</tr><tr>
<td>90976454214</td><td>16/06/2023</td><td>12:36:34</td><td>54348</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>09:57:15</td><td>10:19:13</td><td>01920356c83
c2ec1</td><td>56976454214</td><td>CC</td><td>74579430-0</td><td>1187</
td><td>7870671</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H6C2</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56976454214</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Tl_JRPe3IHKntADWvpOZDcJvTuzCi3oGiYzg0IVLzsc</td><td>Bastante agradable la
señorita que me atendió así que muchas grcaias por la atención
del cliente, de hecho la atención de la señorita hacia el cliente, eso
todo muy bien.</td>
</tr><tr>
<td>90976249184</td><td>16/06/2023</td><td>14:34:01</td><td>55664</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>18:44:05</td><td>18:59:16</td><td>019003374ea
b0cc9</td><td>56976249184</td><td>SS</td><td>74928901-5</td><td>910</
td><td>9124751</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C89P4</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56976249184</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=F5-NkjRSTetfvNsc-
ERdgqykQh9QBnV6oZD0DSsJouM</td><td>No solucionaron mi problema.</td>
</tr><tr>
<td>90976424557</td><td>16/06/2023</td><td>14:40:42</td><td>55745</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>12:12:15</td><td>12:24:00</td><td>019003374ea
abd1f</td><td>56976424557</td><td>CC</td><td>72794165-7</td><td>666</
td><td>9123687</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7M1C</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56976424557</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=L1T5_Gznv4nA79pyloPwRflECHNTtj5Smc0fnxuHOS0</td><td>No
responde</td>
</tr><tr>
<td>90976430940</td><td>16/06/2023</td><td>13:00:11</td><td>54639</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:38:25</td><td>11:46:04</td><td>01920356c83
c4220</td><td>56976430940</td><td>CC</td><td>48040744-K</td><td>456</
td><td>7869252</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HB6L</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56976430940</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=dCZyeDd2u1LHyBKMN6YtUXZz8jbN55X0YTgv5QhhztM</td><td>No responde</td>
</tr><tr>
<td>90976004690</td><td>16/06/2023</td><td>15:10:35</td><td>56057</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>17:50:02</td><td>18:10:12</td><td>01920356c83
c8972</td><td>56976004690</td><td>SS</td><td>73589013-1</td><td>1149</
td><td>7880029</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HST3</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td>Y si cabe la posibilidad de bajar el peso de mi
plan</td><td>3</td><td>IVR_105</td><td>56976004690</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90976073295</td><td>16/06/2023</td><td>10:22:39</td><td>52894</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>16:19:02</td><td>16:44:02</td><td>01920356c83
c78f3</td><td>56976073295</td><td>CC</td><td>75095168-6</td><td>1499</
td><td>7873263</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HOPH</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</
td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_105</
td><td>56976073295</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90976095935</td><td>16/06/2023</td><td>12:30:33</td><td>54273</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:56:45</td><td>16:00:11</td><td>019003374ea
aed50</td><td>56976095935</td><td>CC</td><td>70004407-6</td><td>126</
td><td>9132529</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C81U5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_H_Entel_Hogar_Consulta_Factibilidad</td><td> </
td><td>3</td><td>IVR_CC</td><td>56976095935</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=De-7U4q7N15v5cUBG-
GQWHODiUY49ic0LnP8I9UFM0k</td><td>No responde</td>
</tr><tr>
<td>90991630206</td><td>16/06/2023</td><td>10:34:44</td><td>53011</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:04:27</td><td>11:05:40</td><td>019003374ea
aae56</td><td>56991630206</td><td>SS</td><td>47843138-4</td><td>72</
td><td>9119441</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7IBK</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56991630206</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Z5_h6YiZaMgB9DN03jZFQUWg7TO_mKZWSOD2frqe_Xk</td><td>Nadie respondió mi
llamado, de hecho voy a tener que ir ahora de manera presencial a solucionar el
problema.</td>
</tr><tr>
<td>90991352663</td><td>16/06/2023</td><td>12:53:19</td><td>54554</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>14:42:34</td><td>14:54:13</td><td>01920356c83
c66c5</td><td>56991352663</td><td>CC</td><td>75432810-K</td><td>698</
td><td>7876340</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HK8F</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56991352663</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90991302562</td><td>16/06/2023</td><td>12:26:30</td><td>54262</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>15:22:05</td><td>15:28:04</td><td>019003374ea
ae663</td><td>56991302562</td><td>SS</td><td>40952642-k</td><td>358</
td><td>9120186</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C806S</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56991302562</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>3</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90991494786</td><td>16/06/2023</td><td>14:49:21</td><td>55853</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>14:47:45</td><td>15:01:59</td><td>01920356c83
c67c7</td><td>56991494786</td><td>SS</td><td>73641563-1</td><td>753</
td><td>7871400</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00HKGG</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56991494786</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90956266239</td><td>16/06/2023</td><td>10:43:51</td><td>53133</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>13:48:05</td><td>14:10:50</td><td>019003374ea
ad2c7</td><td>56956266239</td><td>PP</td><td>72934139-8</td><td>1303</
td><td>9119937</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7RBM</td><td> </
td><td>563432</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>Saldo_Dificultades</td><td> </td><td> </
td><td>103_PP</td><td>56956266239</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>5</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_cRiHYxVExpaqdasUlD27-8KmXNpK0uyqiYgI7-8k7E</td><td>No responde</td>
</tr><tr>
<td>90954776254</td><td>16/06/2023</td><td>16:12:41</td><td>56721</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>08:45:05</td><td>08:48:46</td><td>01920356c83
c25a5</td><td>56954776254</td><td>CC</td><td>71269786-5</td><td>220</
td><td>7873895</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H43B</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56954776254</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=yccGi5QMolGn4qgpW52ZAQ0hlQaXlPhzC05swD3q190</td><td>Muy mala porque no solucionan
nada, no ayudan al cliente nada nada nada.</td>
</tr><tr>
<td>90992056663</td><td>16/06/2023</td><td>10:30:23</td><td>52995</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:00:50</td><td>11:07:27</td><td>01920356c83
c3a71</td><td>56992056663</td><td>CC</td><td>70053455-3</td><td>396</
td><td>7867437</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00H99D</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56992056663</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=89i64PI4h2-
FTihhCdmrJ5c8e-oxVHGAAsgCkzlOhBQ</td><td>Me dejaron esperando en línea como
una hora y no me solucionaron la consulta que yo les hice.</td>
</tr><tr>
<td>90992106398</td><td>16/06/2023</td><td>15:11:37</td><td>56070</
td><td>Call Center
Móvil</td><td>15/06/2023</td><td>11:38:11</td><td>11:52:22</td><td>019003374ea
ab590</td><td>56992106398</td><td>CC</td><td>16678026-8</td><td>835</
td><td>9127661</td><td>2</td><td>01ABM61UKS97N17JUB6J82LAES0C7K57</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>Hola buenos d??as llamo porque me
subi?? la tarifa otra vez otra vez porque hace dos meses atr??s tambi??n le ha
subido</td><td>3</td><td>IVR_105</td><td>56992106398</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=bxv3dbGeEr6yFfgm_0RNp7Kh_1R3-ZfmHtfReQ6n-IY</td><td>Satisfecho porque me
rebajaron la tarifa que me estaban cobrando de más por unos juegos y me lo
bloquearon y llegue a la tarifa real pero fue la consulta mía por que no tengo
internet donde vivo yo y le pregunte acaso contratando mas gigas debía mejorar
el internet y ella me dijo que si no había ningún problema entonces
cambie de plan a uno de 11 mil 9 y tanto lo cual llegue a mi casa anoche y hoy
día en la mañana es lo mismo el mismo problema y hoy día en la
mañana me llamaron también de Entel y me miraron no se que pagina y
efectivamente...</td>
</tr><tr>
<td>90977057604</td><td>17/06/2023</td><td>13:48:51</td><td>58586</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>11:14:54</td><td>11:43:40</td><td>01900358595
408da</td><td>56977057604</td><td>CC</td><td>71619286-5</td><td>1702</
td><td>9137399</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00066B</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56977057604</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90976597049</td><td>17/06/2023</td><td>15:58:30</td><td>60037</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>22:24:00</td><td>22:30:35</td><td>01900358595
470c3</td><td>56976597049</td><td>PP</td><td>75096864-3</td><td>394</
td><td>9148496</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00104D</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>Recarga_Dificultad_Compra</td><td> </td><td> </td><td>103_PP</
td><td>56976597049</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90991419162</td><td>17/06/2023</td><td>15:09:11</td><td>59474</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>12:31:47</td><td>12:52:44</td><td>01920356c83
cd7d9</td><td>56991419162</td><td>CC</td><td>71226092-0</td><td>1244</
td><td>7885597</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IGEO</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56991419162</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=QADR85aV2fzMLVOgqJifC6LizuJM_-A5VDABvW-bcJM</td><td>Son
malísimos, no dan solución de nada, es pésimo Entel.</td>
</tr><tr>
<td>90991322765</td><td>17/06/2023</td><td>16:06:21</td><td>60130</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>20:11:56</td><td>20:48:18</td><td>01900358595
46660</td><td>56991322765</td><td>CC</td><td>77446762-9</td><td>2181</
td><td>9148401</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000THF</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>2</td><td>IVR_CC</
td><td>56991322765</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=0OwdTjhOZIhEWYKaAmN9x-EtY81E5mmrIl-6jhJds3w</td><td>No responde</td>
</tr><tr>
<td>90991535588</td><td>17/06/2023</td><td>13:23:35</td><td>58312</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>13:19:25</td><td>13:25:43</td><td>01900358595
42215</td><td>56991535588</td><td>CC</td><td>75908187-0</td><td>377</
td><td>9135892</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000CG0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56991535588</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=gwfn36Xyaywdvgkb8_UQ1GUqhzcQdq2YO_YTLei_g7Y</td><td>Buenísimo
buenísimo.</td>
</tr><tr>
<td>90991581470</td><td>17/06/2023</td><td>13:57:09</td><td>58693</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>13:01:02</td><td>13:05:23</td><td>01900358595
41eae</td><td>56991581470</td><td>CC</td><td>75704634-2</td><td>260</
td><td>9147338</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000BKP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56991581470</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=x4CJhfGAtKArFqIiA9EAjj08k7IoIwoUr5Nn5ZH03k0</td><td>Porque la ejecutiva fue muy
gentil, resolvió mis dudas y mi problema.</td>
</tr><tr>
<td>90976164856</td><td>17/06/2023</td><td>13:03:29</td><td>58058</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>14:03:05</td><td>14:09:17</td><td>01920356c83
ce698</td><td>56976164856</td><td>SS</td><td>72520291-1</td><td>371</
td><td>7890305</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IK4E</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </
td><td>3</td><td>IVR_SS</td><td>56976164856</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>2</
td><td>5</td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90976193314</td><td>17/06/2023</td><td>15:39:05</td><td>59802</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>14:22:12</td><td>14:30:35</td><td>01920356c83
ce9b4</td><td>56976193314</td><td>CC</td><td>72520291-1</td><td>502</
td><td>7882754</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IKT7</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>3</td><td>IVR_CC</
td><td>56976193314</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90976439476</td><td>17/06/2023</td><td>14:18:54</td><td>58923</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:49:51</td><td>18:56:32</td><td>01920356c83
d14aa</td><td>56976439476</td><td> </td><td>47930332-0</td><td>400</
td><td>7884891</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IVK4</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td> </td><td> </td><td>103_PP</
td><td>56976439476</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90952964693</td><td>17/06/2023</td><td>18:26:59</td><td>61745</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>13:04:10</td><td>13:35:50</td><td>01900358595
41f50</td><td>56952964693</td><td>CC</td><td>43643344-1</td><td>1899</
td><td>9147347</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000BPR</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56952964693</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=qSSfES--iGUQHBp4Ck8KJVoEgpn3PXj6jH_L3ffOhrM</td><td>Me solucionaron el tema,
gracias.</td>
</tr><tr>
<td>90953806619</td><td>17/06/2023</td><td>12:26:09</td><td>57658</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>13:35:26</td><td>13:42:18</td><td>01900358595
424e2</td><td>56953806619</td><td>CC</td><td>61862749-7</td><td>411</
td><td>9139664</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000D6D</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56953806619</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=_TSekfrlXdqHz03SQSoNlH52F9T3_oM_C6trCiOGc2M</td><td>Quería pedir otro plan y
no pude, así que por eso no estoy satisfecha.</td>
</tr><tr>
<td>90975408971</td><td>17/06/2023</td><td>12:50:30</td><td>57931</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>16:35:38</td><td>16:43:51</td><td>01900358595
44818</td><td>56975408971</td><td>CC</td><td>74323388-3</td><td>492</
td><td>9138330</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000LVD</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td>tengo pechinas se??al y
necesito que me lo arreglen yo pago
plan</td><td>3</td><td>IVR_105</td><td>56975408971</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>2</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=gI4qVp_6hmjIRtwvOYTWzbQ1L23njpWwM8-TmSQ1BTo</td><td>Bueno le doy las gracias
también a la chica que me atendió porque se dio el tiempo de ver mi
teléfono pero no quedó 100% bien, no le llega bien la señal y yo
pago plan po, entonces por eso estoy disconforme con Entel porque no puedo hacer
casi nada con mi teléfono, eso es muchas gracias.</td>
</tr><tr>
<td>90990830184</td><td>17/06/2023</td><td>16:35:15</td><td>60447</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>12:11:57</td><td>12:17:07</td><td>01920356c83
cd43b</td><td>56990830184</td><td>SS</td><td>70936030-2</td><td>309</
td><td>7887102</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IFHR</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_SS</td><td>56990830184</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=u85ryYtSd4VXKc4ZkL4pr9Ji7AADGq5x_LEsW-8tha8</td><td>No responde</td>
</tr><tr>
<td>90975728845</td><td>17/06/2023</td><td>15:32:56</td><td>59765</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>10:09:34</td><td>10:16:32</td><td>01900358595
3fd90</td><td>56975728845</td><td>CC</td><td>62948901-0</td><td>417</
td><td>9139150</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0003C3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56975728845</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=yhQDv5YRGgmI3wKyp4ReLmrN_8O5gjjt6wa2oCZbzeQ</td><td>No solucionó mi
problema.</td>
</tr><tr>
<td>90974781419</td><td>17/06/2023</td><td>11:10:52</td><td>56841</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>14:51:04</td><td>14:56:51</td><td>01920356c83
cee5e</td><td>56974781419</td><td>CC</td><td>44563814-5</td><td>346</
td><td>7887454</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IM2H</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_V_H_Entel_Hogar_Consulta</td><td> </td><td>3</
td><td>IVR_CC</td><td>56974781419</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=D3v8AKP-QLdQxDX1NTQxN3gGcJEZRGuNF41GgbAq-SQ</td><td>Muy eficiente, muy
eficiente.</td>
</tr><tr>
<td>90974418474</td><td>17/06/2023</td><td>18:26:44</td><td>61743</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>11:29:57</td><td>11:38:13</td><td>01920356c83
ccc54</td><td>56974418474</td><td>CC</td><td>71021007-1</td><td>495</
td><td>7889945</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IDIN</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56974418474</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LdTUu3lefAevyO9tJorfta5I1Fdiq9wD4bXMfeFh8zo</td><td>Muy eficaz, atento y me pudo
solucionar el problema.</td>
</tr><tr>
<td>90974302274</td><td>17/06/2023</td><td>14:00:24</td><td>58734</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>14:57:58</td><td>15:06:18</td><td>01920356c83
cef77</td><td>56974302274</td><td>SS</td><td>73641563-1</td><td>499</
td><td>7887469</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IMBA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_SS</
td><td>56974302274</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90975300224</td><td>17/06/2023</td><td>16:57:45</td><td>60719</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>14:58:44</td><td>15:04:11</td><td>01920356c83
cef97</td><td>56975300224</td><td>CC</td><td>73322270-0</td><td>286</
td><td>7890434</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IMCA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56975300224</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>1</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90989747377</td><td>17/06/2023</td><td>14:17:33</td><td>58906</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:21:07</td><td>18:38:24</td><td>01900358595
45872</td><td>56989747377</td><td>CC</td><td>42381010-6</td><td>1036</
td><td>9144393</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000Q21</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56989747377</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=quakfgm0y9__hDJ4_aozZb3p_vCLboM-QfdMMiD0BRw</td><td>No responde</td>
</tr><tr>
<td>90989529735</td><td>17/06/2023</td><td>17:58:16</td><td>61398</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>10:45:45</td><td>11:01:26</td><td>01900358595
40393</td><td>56989529735</td><td>CC</td><td>46083945-9</td><td>940</
td><td>9141141</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0004S5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56989529735</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90973918295</td><td>17/06/2023</td><td>16:09:00</td><td>60163</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>09:11:06</td><td>09:48:40</td><td>01900358595
3f558</td><td>56973918295</td><td>CC</td><td>61293165-8</td><td>2176</
td><td>9139027</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0001AM</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td> </td><td>2</td><td>IVR_CC</
td><td>56973918295</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=h7ZYOc7-
gX7TWouciWXZ4zYtsI30KPflM1HR4qKDDlk</td><td>No solucionaron el problema la primera
vez que llamé hice un reclamo sobre el reclamo que ya había hecho
anteriormente y 15 minutos después me llamó el ejecutivo que me hizo
hacer lo que ya me había hecho hacer.</td>
</tr><tr>
<td>90988303900</td><td>17/06/2023</td><td>17:51:55</td><td>61323</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>23:23:13</td><td>23:36:33</td><td>01900358595
4733a</td><td>56988303900</td><td>CC</td><td>41453069-9</td><td>798</
td><td>9136941</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0010O3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56988303900</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90988272881</td><td>17/06/2023</td><td>15:13:24</td><td>59523</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>19:34:19</td><td>19:37:02</td><td>01920356c83
d19d3</td><td>56988272881</td><td>CC</td><td>72958411-8</td><td>163</
td><td>7883365</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00J0TC</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56988272881</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=N3PxDDKPFgw_4qFXSkbS2bEfUnLJaYji5CVqMnGimew</td><td>No responde</td>
</tr><tr>
<td>90945566376</td><td>17/06/2023</td><td>15:32:41</td><td>59760</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>11:15:30</td><td>11:46:26</td><td>01920356c83
cc9c4</td><td>56945566376</td><td>SS</td><td>72994349-5</td><td>1855</
td><td>7889922</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ICU7</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Deuda</td><td> </td><td>2</td><td>IVR_SS</
td><td>56945566376</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=AR5LzzFgduDLCojDHztZSZbuqg4gSatwnuQScmb3WaA</td><td>No responde</td>
</tr><tr>
<td>90987247800</td><td>17/06/2023</td><td>15:27:27</td><td>59696</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>09:02:25</td><td>09:07:14</td><td>01900358595
3f44d</td><td>56987247800</td><td>CC</td><td>75670746-9</td><td>288</
td><td>9146742</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00012C</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </td><td>2</
td><td>IVR_CC</td><td>56987247800</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BQA9jw5pVdCH0oSCpXdkapy0NwPU4Ut2m5iR5dKgXhY</td><td>Fácil, rápido.</td>
</tr><tr>
<td>90999368399</td><td>17/06/2023</td><td>15:14:34</td><td>59536</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>17:45:13</td><td>17:59:06</td><td>01900358595
45317</td><td>56999368399</td><td>CC</td><td>73226311-K</td><td>832</
td><td>9142355</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000ON8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56999368399</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
7vmoY7r59cRnym-s4CoqDRH1fUMfyY7pNflgGHUHcQ</td><td>Disposición de la
ejecutiva.</td>
</tr><tr>
<td>90987278516</td><td>17/06/2023</td><td>16:04:15</td><td>60104</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>10:56:58</td><td>11:07:03</td><td>01920356c83
cc6be</td><td>56987278516</td><td>CC</td><td>74574595-4</td><td>567</
td><td>7883842</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IC64</td><td>Plata</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>cita cambiar reclamo
reclamo</td><td>3</td><td>IVR_105</td><td>56987278516</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Pd5Yy9mLlUQXDL7pc3C9uE_uuc_Tu1k_zcl3Lrfmsa8</td><td>Horrible, sin teléfono
más de 24 horas, nadie daba una solución nadie, nadie y siempre siempre
he sido Entel, qué manera de castigar a un viejo de la tercera edad, qué
manera.</td>
</tr><tr>
<td>90987326244</td><td>17/06/2023</td><td>12:11:16</td><td>57503</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>12:30:43</td><td>12:50:27</td><td>01900358595
418d1</td><td>56987326244</td><td>CC</td><td>72440347-6</td><td>1170</
td><td>9147241</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000A5T</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56987326244</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=CLOoVWH-Oc2Ypmp5oemyJjqpmWm_3CMHSFfzTTibHrA</td><td>Muy buena, ya chao.</td>
</tr><tr>
<td>90942633684</td><td>17/06/2023</td><td>14:06:14</td><td>58768</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>15:18:07</td><td>15:33:14</td><td>01920356c83
cf3af</td><td>56942633684</td><td>SS</td><td>74772140-8</td><td>906</
td><td>7890500</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00INCT</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56942633684</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=aWaHlhaBlRvpJWVtkiNknoz--_Sl98e4adjxOF9SEYM</td><td>Sí porque a pesar de que
la solución la dieron solamente por esa boleta, por esta vez, logré salir
del paso así que gracias por eso y espero que haya un descuento para los
próximos meses, muchas gracias.</td>
</tr><tr>
<td>90944103484</td><td>17/06/2023</td><td>14:38:44</td><td>59167</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>10:45:54</td><td>10:48:35</td><td>01900358595
4039b</td><td>56944103484</td><td>CC</td><td>72994349-5</td><td>160</
td><td>9139241</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0004SD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Monto</td><td> </td><td>2</td><td>IVR_CC</
td><td>56944103484</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90969150487</td><td>17/06/2023</td><td>14:28:41</td><td>59043</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>13:34:48</td><td>13:49:03</td><td>01900358595
424be</td><td>56969150487</td><td>CC</td><td>46083945-9</td><td>854</
td><td>9134022</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000D59</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56969150487</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>1</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mtVTDtVxwR31SJ2BFIF5XOq_QfUwCm7ZhOHSdw9VwuI</td><td>No responde</td>
</tr><tr>
<td>90998965954</td><td>17/06/2023</td><td>13:17:05</td><td>58228</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>17:28:02</td><td>17:31:46</td><td>01920356c83
d0a00</td><td>56998965954</td><td>CC</td><td>73005271-5</td><td>223</
td><td>7886281</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ISUU</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</
td><td>IVR_CC</td><td>56993189267</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=c9s9Ifb7tV5sYnHTAAqknEIctfeVCpA3t7sc7G83vuY</td><td>Nos cortaron el
teléfono, el caballero como que se enojó y nos cortó el
teléfono, yo pensé que me iba a devolver el llamado y no me lo
devolvió.</td>
</tr><tr>
<td>90967270542</td><td>17/06/2023</td><td>13:48:27</td><td>58583</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>15:59:15</td><td>16:16:38</td><td>01920356c83
cfd0e</td><td>56967270542</td><td>SS</td><td>75181270-1</td><td>976</
td><td>7886097</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IPNG</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Buzon_Voz_Consulta_Numero</td><td> </
td><td>3</td><td>IVR_SS</td><td>56967270542</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=_IiXBhm-
eI9s0W01AzvOa2hi3eLqhgY48zO80G03UJA</td><td>Lo que pasa es que la niña fue muy
amable muy gentil, pero quedó de llamarme el día lunes para dar respuesta
a mi requerimiento, así que una vez que ella me comente el día lunes voy
a poder dar una mejor opinión al respecto si realmente se solucionó mi
problema, ya que es principalmente porque yo contraté 4 líneas y me
llegaron 3 chips, entonces tengo una pendiente para que la para que hagan la
portabilidad, eso sería muchas gracias.</td>
</tr><tr>
<td>90967964591</td><td>17/06/2023</td><td>11:31:04</td><td>57089</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>17:17:42</td><td>17:26:40</td><td>01900358595
44ec9</td><td>56967964591</td><td>CC</td><td>73633531-K</td><td>537</
td><td>9146171</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000NKR</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56967964591</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7TrJ14U35FRaQFXImUyaPjk7epWw51hDcLwA0v_SF0k</td><td>Muy buen servicio.</td>
</tr><tr>
<td>90942506919</td><td>17/06/2023</td><td>13:45:01</td><td>58541</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:42:31</td><td>18:50:59</td><td>01920356c83
d13bf</td><td>56942506919</td><td>CC</td><td>76178484-6</td><td>493</
td><td>7889398</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IVCP</td><td>Plata</
td><td>563452</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</
td><td>IVR_CC</td><td>56989332744</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=ttjNrvo2WLW3M0aE8q0S6daW0Z7nFZULQ-Yt5cN-oas</td><td>No
responde</td>
</tr><tr>
<td>90942538276</td><td>17/06/2023</td><td>16:51:35</td><td>60645</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:59:53</td><td>19:08:24</td><td>01920356c83
d15df</td><td>56942538276</td><td>CC</td><td>75095168-6</td><td>510</
td><td>7892425</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IVTP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56942538276</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td>4</td><td>3</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=2zIpRsRbO6j3wl3p6ReWxs1ir9MIyxX5OHPNAd-NtO0</td><td>Solo porque la niña me
dio nuevamente la señal de mi teléfono pero estoy muy disconforme porque
no sé por qué me dieron de baja mi número y mi teléfono,
gracias.</td>
</tr><tr>
<td>90984467888</td><td>17/06/2023</td><td>11:17:51</td><td>56925</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>15:04:45</td><td>15:15:03</td><td>01900358595
4349b</td><td>56984467888</td><td>CC</td><td>70985904-8</td><td>459</
td><td>9139923</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000H3O</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56984467888</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=-
Pv4kDBd1hQTrXX9hO-mxoFk0WMlOLHH5_1FZuQAOZI</td><td>Me fue muy mal porque hice una
portabilidad y el chip no me llegó a la casa, no me ha llegado a la casa
porque el delivery no llegó a la casa porque no llegan a distancias muy lejos
así que me fue muy mal, todo mal.</td>
</tr><tr>
<td>90966840321</td><td>17/06/2023</td><td>13:17:26</td><td>58233</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>15:15:30</td><td>15:20:59</td><td>01900358595
4373c</td><td>56966840321</td><td>CC</td><td>75175307-1</td><td>215</
td><td>9145823</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000HOO</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56966840321</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>3</td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90942072284</td><td>17/06/2023</td><td>12:49:06</td><td>57910</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:38:23</td><td>18:44:00</td><td>01920356c83
d1349</td><td>56942072284</td><td>CC</td><td>74991822-5</td><td>268</
td><td>7881775</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IV93</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56942072284</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=jIHZXU8rneYnahT2EsjyyxNtDhaxoWtZaHHfnY-ECT0</
td><td>Mala, porque me envía un número de otra compañía de Ente
y ya van 4 días y todavía no dan la línea, estamos sin teléfono
a mi madre la tengo sin teléfono, 4 días y no han dado la
línea.</td>
</tr><tr>
<td>90942140575</td><td>17/06/2023</td><td>11:14:09</td><td>56880</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>14:01:55</td><td>14:15:37</td><td>01900358595
4295e</td><td>56942140575</td><td>SS</td><td>77080097-8</td><td>758</
td><td>9137894</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000E9U</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_IG_G_BAM_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56942140575</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90998305294</td><td>17/06/2023</td><td>13:40:07</td><td>58477</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>15:50:24</td><td>15:59:49</td><td>01920356c83
cfb9f</td><td>56998305294</td><td>CC</td><td>61862749-7</td><td>506</
td><td>7892085</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IPC1</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56998305294</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=LLg-7rCv2c6b8zX4MPHuLIlM4YJfP3JWE4zkV6CpPJ8</
td><td>Pésima, porque estaba hablando con el ejecutivo y me cortó.</td>
</tr><tr>
<td>90998662498</td><td>17/06/2023</td><td>11:56:02</td><td>57341</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>08:55:29</td><td>09:19:32</td><td>01920356c83
cb602</td><td>56998662498</td><td>CC</td><td>74252245-8</td><td>1442</
td><td>7891148</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I80C</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56998662498</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90941458497</td><td>17/06/2023</td><td>12:29:08</td><td>57697</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>16:45:12</td><td>17:05:20</td><td>01900358595
449ae</td><td>56941458497</td><td>PP</td><td>70369417-9</td><td>944</
td><td>9146080</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000MC2</td><td> </
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td>Reclamo_Solicitud</
td><td>reclamo</td><td>3</td><td>IVR_105</td><td>56941458497</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td>1</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90966279944</td><td>17/06/2023</td><td>11:56:22</td><td>57346</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>14:57:53</td><td>15:08:52</td><td>01900358595
4334b</td><td>56966279944</td><td>CC</td><td>70408952-K</td><td>627</
td><td>9147659</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000GP8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56966279944</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SovZpddrg5w745gKXicHUj9EUtrtYiT-FUy53s7q5Og</td><td>No responde</td>
</tr><tr>
<td>90966671229</td><td>17/06/2023</td><td>17:59:35</td><td>61415</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>17:15:35</td><td>17:17:57</td><td>01900358595
44e78</td><td>56966671229</td><td>CC</td><td>72958411-8</td><td>141</
td><td>9148066</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000NIB</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56966671229</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=2N0c-1Hc-
PHAz7fSs5NRJ6Wh6WndLLM5Vmnz80qpTLI</td><td>No responde</td>
</tr><tr>
<td>90997951811</td><td>17/06/2023</td><td>15:13:59</td><td>59531</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>12:56:07</td><td>13:10:18</td><td>01920356c83
cdc23</td><td>56997951811</td><td>CC</td><td>40952642-k</td><td>850</
td><td>7891682</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IHH1</
td><td>Diamante</td><td>563457</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_M_Entel_Movil_Contratacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56997951811</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90997891461</td><td>17/06/2023</td><td>15:10:56</td><td>59491</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>12:45:02</td><td>13:04:00</td><td>01900358595
41b92</td><td>56997891461</td><td>CC</td><td>74833728-8</td><td>1100</
td><td>9135795</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000ARU</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td>Hola hijo un reclamo y me dieron el
c??digo 13043 144
513</td><td>3</td><td>IVR_105</td><td>56997891461</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>4</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90984161621</td><td>17/06/2023</td><td>11:41:45</td><td>57189</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:40:15</td><td>18:46:16</td><td>01900358595
45afe</td><td>56984161621</td><td>CC</td><td>76258516-2</td><td>361</
td><td>9138616</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000QMD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56984161621</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90997811610</td><td>17/06/2023</td><td>18:25:58</td><td>61734</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>16:31:58</td><td>16:44:13</td><td>01900358595
44787</td><td>56997811610</td><td>CC</td><td>4903404-0</td><td>734</
td><td>9144148</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000LQS</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Cargo_fijo_Consulta_suspensi??n</td><td> </
td><td>3</td><td>IVR_CC</td><td>56986981873</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=MX0mX8isAvWDhA159fw2otY2odEAiV07d1QhNvOh07Y</td><td>No responde</td>
</tr><tr>
<td>90997845313</td><td>17/06/2023</td><td>17:37:10</td><td>61144</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>21:59:00</td><td>22:15:31</td><td>01900358595
46f42</td><td>56997845313</td><td>CC</td><td>41304212-7</td><td>990</
td><td>9135034</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000VOD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56997845313</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=HRGix2vYoEv5hkHYz7D3puPnSscmhu-ISTnlZXGIr7E</td><td>No responde</td>
</tr><tr>
<td>90965350919</td><td>17/06/2023</td><td>13:48:24</td><td>58579</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>13:38:39</td><td>13:53:28</td><td>01900358595
4257c</td><td>56965350919</td><td>CC</td><td>48581296-2</td><td>888</
td><td>9134039</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000DB7</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56965350919</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90965872465</td><td>17/06/2023</td><td>13:41:15</td><td>58493</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>10:24:06</td><td>10:35:00</td><td>01900358595
3ffeb</td><td>56965872465</td><td>PP</td><td>71328595-1</td><td>653</
td><td>9139188</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0003UU</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56965872465</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=kceKVfdEK8tTCzfs93joQznDVWxLQK733TCx9MbE3aQ</td><td>La señorita que me
atendió fue muy amable y pude lograr hacer lo que yo necesitaba.</td>
</tr><tr>
<td>90965888701</td><td>17/06/2023</td><td>11:42:07</td><td>57194</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>11:11:40</td><td>11:15:59</td><td>01900358595
40842</td><td>56965888701</td><td>SS</td><td>75175307-1</td><td>258</
td><td>9139295</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00061J</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56965888701</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90964839325</td><td>17/06/2023</td><td>14:25:30</td><td>59003</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>15:36:41</td><td>15:44:50</td><td>01900358595
43d41</td><td>56964839325</td><td>SS</td><td>75149307-K</td><td>353</
td><td>9142021</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000J8P</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56964839325</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90964892995</td><td>17/06/2023</td><td>18:26:37</td><td>61742</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>08:24:30</td><td>08:27:36</td><td>01920356c83
cb427</td><td>56964892995</td><td>CC</td><td>75169147-5</td><td>185</
td><td>7888165</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I7HL</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </td><td>3</
td><td>IVR_105</td><td>56964892995</td><td>KONECTA_PE</td><td>Konecta Peru-
Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=BMHuOmN9NzNXBG8ocfgz_5ZcGLzbI5zUwn0cbzu1MaY</td><td>Lo más importante es que
me llamaron para solucionar el problema.</td>
</tr><tr>
<td>90997191581</td><td>17/06/2023</td><td>17:02:32</td><td>60778</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>21:12:38</td><td>21:17:36</td><td>01920356c83
d22d0</td><td>56997191581</td><td>CC</td><td>75538113-6</td><td>297</
td><td>7885030</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00J355</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56997191581</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=G-18-
FiJoT3gFzfEygQk6M_XV10zgZCll4jsPWztb9U</td><td>Quedé conforme porque yo
quería bajar mi plan porque ya no me estaba alcanzado mi jubilación para
pagarlo, por eso gracias.</td>
</tr><tr>
<td>90997455032</td><td>17/06/2023</td><td>17:27:41</td><td>61065</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>09:32:46</td><td>09:42:26</td><td>01900358595
3f81a</td><td>56997455032</td><td>CC</td><td>73641563-1</td><td>579</
td><td>9146788</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00020O</td><td>Plata</
td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56926407089</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=PngqLiHf7-
fsEOKhIzXNzkL1B_IvSUqZ2FLT8maoHHk</td><td>No responde</td>
</tr><tr>
<td>90996464755</td><td>17/06/2023</td><td>13:40:07</td><td>58478</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>12:58:41</td><td>13:34:29</td><td>01920356c83
cdc9b</td><td>56996464755</td><td>CC</td><td>45644053-3</td><td>2147</
td><td>7890176</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IHKP</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56996464755</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=Weq1gcK1Gk7D4e4DZCrmYT9IO2JfE9TfBAN0cuxUc3c</td><td>No
responde</td>
</tr><tr>
<td>90982280071</td><td>17/06/2023</td><td>13:44:21</td><td>58530</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>14:29:31</td><td>14:39:33</td><td>01900358595
42e69</td><td>56982280071</td><td>CC</td><td>72440347-6</td><td>601</
td><td>9141804</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000FI8</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56982280071</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=nYW_39ZTH0oiJCE771fBI-7XM2LD9RyZFya5KH4C8uY</td><td>He
llamado en reiteradas veces porque tengo problemas para navegar y siempre los
ejecutivos con buena disposición me ayudan pero la verdad que no se logra, y
la señal en Nacimiento sigue siendo pésima y no solamente yo porque
varios usuarios más tenemos los mismos problemas y la verdad que no no se
puede navegar es muy complicado, gracias a dios tengo wifi en mi casa y por eso
puedo digamos obtener algo pero cada vez que quiero ingresar me pone puros
obstáculos, eso.</td>
</tr><tr>
<td>90937083553</td><td>17/06/2023</td><td>11:09:27</td><td>56822</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>10:51:27</td><td>11:00:19</td><td>01900358595
40498</td><td>56937083553</td><td>CC</td><td>71463396-1</td><td>531</
td><td>9135464</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00054A</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56937083553</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=GSRTy2Nj089B9mgTaqJMnpl_ODerDKbUNW4EENyEBjY</td><td>Que son muy déspotas
para atender, son muy déspotas, se creen dueñas de empresas las
trabajadoras, son déspotas y descaradas y eso es todo, gracias.</td>
</tr><tr>
<td>90937557110</td><td>17/06/2023</td><td>17:44:31</td><td>61232</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>12:22:58</td><td>12:41:26</td><td>01920356c83
cd645</td><td>56937557110</td><td>CC</td><td>72716243-7</td><td>1099</
td><td>7890089</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IG25</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56937557110</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>2</td><td>1</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=nGtZdK7VLEC58wqVtGd0iolU4PQ9o4yMP8pgNJwj8kA</td><td>Pésimo, no me
solucionaron nada.</td>
</tr><tr>
<td>90938770150</td><td>17/06/2023</td><td>12:26:37</td><td>57664</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>15:35:42</td><td>15:43:13</td><td>01900358595
43ce8</td><td>56938770150</td><td>PP</td><td>72194306-2</td><td>395</
td><td>9144013</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000J62</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>Plan_Solicitud_Contratacion</td><td> </td><td> </
td><td>103_PP</td><td>56938770150</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=unl5Bv1R3Dtm9RJxvPyh9gW4b1bk2ToMwo4508AEGAc</td><td>Desde el día jueves
estoy intentando sacar un plan post pago y dice que el sistema está bloqueado,
que el sistema está muy lento entonces Entel no sirve imagínense si se
les bloquea el sistema para enviar un plan cómo será entonces la
señal y el servicio que ofrecen, dejan mucho que pensar.</td>
</tr><tr>
<td>90934285368</td><td>17/06/2023</td><td>12:49:55</td><td>57923</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>20:02:24</td><td>20:17:33</td><td>01900358595
46569</td><td>56934285368</td><td>CC</td><td>73589013-1</td><td>907</
td><td>9136809</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000T9O</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Consulta_Estado</td><td>hice una compra que seg??n usted se
aprob?? y nunca la hicieron Quisiera poner un reclamo sobre
eso</td><td>3</td><td>IVR_105</td><td>56934285368</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>3</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90995755214</td><td>17/06/2023</td><td>14:00:46</td><td>58737</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:36:33</td><td>18:40:07</td><td>01900358595
45a8b</td><td>56995755214</td><td>SS</td><td>74053491-2</td><td>213</
td><td>9138610</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000QIQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56995755214</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=4_CnPn7K9eHIHyoZ2_G_5H_cWoDMhdslFTapzZX7ASY</td><td>Buena la atención, me
atendió Junior se llama la persona y todo bien gracias.</td>
</tr><tr>
<td>90981877426</td><td>17/06/2023</td><td>16:28:58</td><td>60406</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>16:15:18</td><td>16:28:58</td><td>01900358595
444e1</td><td>56981877426</td><td>CC</td><td>43304729-K</td><td>819</
td><td>9147904</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000L5M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56981877426</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=B2hueTOltOSRg9KF9tdgNoqNSi3pkFXElGrp0-bwV7E</td><td>No responde</td>
</tr><tr>
<td>90982044745</td><td>17/06/2023</td><td>16:07:45</td><td>60149</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>17:26:10</td><td>17:42:20</td><td>01920356c83
d09c2</td><td>56982044745</td><td>CC</td><td>74613578-5</td><td>969</
td><td>7883180</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IST0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56982044745</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>2</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mQ_z0fo7zwQ45bM0FIzCL70gRsz6C05AsRvjhbOrHxQ</td><td>No responde</td>
</tr><tr>
<td>90961711217</td><td>17/06/2023</td><td>11:14:13</td><td>56883</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>13:05:53</td><td>13:12:30</td><td>01920356c83
cddc8</td><td>56961711217</td><td>CC</td><td>72717010-3</td><td>395</
td><td>7882586</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IHU6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56961711217</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=CRDBScATUHrNqST-kPaWu858w16j0cm5g4sTGF0OZd4</td><td>No
responde</td>
</tr><tr>
<td>90961510661</td><td>17/06/2023</td><td>14:22:46</td><td>58974</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>11:21:36</td><td>11:49:22</td><td>01900358595
40a2d</td><td>56961510661</td><td>CC</td><td>75845221-2</td><td>1630</
td><td>9139323</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0006GU</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56961510661</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=1pQVGt8LuSi1b0KtmtrX6Japge9YiYaRUShLygg92q4</
td><td>Todavía no me dan respuesta, dentro de 48 horas me van a dar respuesta
porque no tengo señal de internet y de línea para llamar, entonces
podría contestar esta encuesta dentro de las 24 horas siguientes.</td>
</tr><tr>
<td>90962080153</td><td>17/06/2023</td><td>13:40:23</td><td>58481</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:05:21</td><td>18:46:27</td><td>01900358595
45610</td><td>56962080153</td><td>SS</td><td>77790177-K</td><td>2465</
td><td>9136638</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000PEV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56962080153</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=LeSRT05hxmY35LjMinHdFjDakXwxl9Qhxz5gnpN3NY4</td><td>No responde</td>
</tr><tr>
<td>90932639031</td><td>17/06/2023</td><td>17:58:56</td><td>61408</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:24:08</td><td>18:26:06</td><td>01920356c83
d117e</td><td>56932639031</td><td>CC</td><td>72703394-7</td><td>118</
td><td>7886394</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IUQQ</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56932639031</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90933995758</td><td>17/06/2023</td><td>17:53:49</td><td>61346</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>16:13:32</td><td>16:48:29</td><td>01920356c83
cff5b</td><td>56933995758</td><td>SS</td><td>76299890-4</td><td>1987</
td><td>7892127</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IQ9R</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56933995758</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=mQVV9MbKpaw4Izl1IgVGHGbsYZvrZDLYiJ6FsLg6lyM</td><td>El
Call center espectacular, el internet un asco.</td>
</tr><tr>
<td>90933816769</td><td>17/06/2023</td><td>15:09:40</td><td>59477</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>08:54:40</td><td>09:10:29</td><td>01900358595
3f3c9</td><td>56933816769</td><td>SS</td><td>46313240-2</td><td>948</
td><td>9139007</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0000U8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56933816769</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=F4hp8czuuQ5pkJsJG3ZDGS7o_T7muIIEq7m7GiueJv8</td><td>No
responde</td>
</tr><tr>
<td>90981328396</td><td>17/06/2023</td><td>13:17:51</td><td>58239</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:37:11</td><td>18:50:00</td><td>01920356c83
d131a</td><td>56981328396</td><td>CC</td><td>44579682-4</td><td>768</
td><td>7884872</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IV7K</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56981328396</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90979139297</td><td>17/06/2023</td><td>14:17:36</td><td>58907</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>16:54:01</td><td>17:00:33</td><td>01900358595
44b2a</td><td>56979139297</td><td>SS</td><td>41772383-8</td><td>391</
td><td>9136472</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000MNT</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56979139297</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90979510834</td><td>17/06/2023</td><td>14:39:00</td><td>59170</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>11:12:11</td><td>11:43:45</td><td>01900358595
40856</td><td>56979510834</td><td>SS</td><td>75908187-0</td><td>1894</
td><td>9135517</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000627</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56979510834</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=aYYab51Bla3m-
BoQJiuXCuFg4AkUsJcjkZTMtnYNxcI</td><td>No responde</td>
</tr><tr>
<td>90978923907</td><td>17/06/2023</td><td>11:41:21</td><td>57184</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>10:07:36</td><td>10:23:39</td><td>01920356c83
cbeb1</td><td>56978923907</td><td>CC</td><td>16678026-8</td><td>962</
td><td>7891256</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IA5O</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td>cuenta tengo dos plan
es</td><td>3</td><td>IVR_105</td><td>56978923907</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WKb_pv2o-Ai6ju5aC5pRy2QYbNE7FstpcE30wt044aA</td><td>No responde</td>
</tr><tr>
<td>90958263426</td><td>17/06/2023</td><td>13:44:49</td><td>58538</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>15:16:00</td><td>15:41:53</td><td>01900358595
43764</td><td>56958263426</td><td>CC</td><td>74918623-2</td><td>1266</
td><td>9138108</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000HQ0</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>ST_usuario_enojado</td><td> </td><td>3</td><td>IVR_CC</
td><td>56958263426</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=cc2U7Tr4BQKe98-5nE06qegrnddF05k35ZyjfEhdteE</
td><td>Gracias, se solucionó todo.</td>
</tr><tr>
<td>90932412125</td><td>17/06/2023</td><td>11:01:14</td><td>56730</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>19:45:30</td><td>20:04:27</td><td>01920356c83
d1afb</td><td>56932412125</td><td>SS</td><td>41199533-K</td><td>1136</
td><td>7890960</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00J16K</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56997368220</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>4</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=221jLkA-Q7w-
DNG4Ka1NkNWty5WUG2YShVrKMD7KxyI</td><td>Hola muy buenos días, mire sí eh
la persona me atendió muy bien en los tiempos ... determinados, lo que sí
yo había pedido un servicio con anticipación y a un día antes del
cual ese servicio me lo cancelaron porque la persona no tomaba el número y no
me dieron a conocer esta razón y yo esperé toda una tarde en mi casa el
servicio técnico que no llegó, entonces me obligó a llamar y me
atendió esta persona que me solucionó el problema para hoy día que
yo ... titulado y el viernes me llevó el tiempo para esperarlo toda la tarde
el servicio no llegó nadie, nadie me explicó qué pasó nada, y
eso yo lo encuentro muy malo, porque yo soy cliente de Entel hace muchos años
así que cuando ocurre algún d</td>
</tr><tr>
<td>90932197309</td><td>17/06/2023</td><td>12:15:40</td><td>57563</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>11:27:21</td><td>11:36:43</td><td>01920356c83
ccbcf</td><td>56932197309</td><td>CC</td><td>71773996-5</td><td>561</
td><td>7885449</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IDEI</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56932197309</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=kqF2XiXmSQEaO6NO8mxIGzdeh0I2zufTGsYpXezksvE</td><td>Me dejó claro todas las
inquietudes que yo tenía, eso.</td>
</tr><tr>
<td>90959499128</td><td>17/06/2023</td><td>12:11:48</td><td>57511</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>09:31:39</td><td>09:44:33</td><td>01920356c83
cb9d9</td><td>56959499128</td><td>CC</td><td>40952642-k</td><td>774</
td><td>7889715</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I8V3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56959499128</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>4</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90961328640</td><td>17/06/2023</td><td>17:44:54</td><td>61238</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>17:05:11</td><td>17:14:25</td><td>01920356c83
d06e4</td><td>56961328640</td><td>CC</td><td>72897365-K</td><td>553</
td><td>7886239</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IS62</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56961328640</td><td>KONECTA_PE</
td><td>Konecta Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=cliCVJODLvL3Y_ddJIHdCcghXDKJ9h58Th39o9Y3VOs</
td><td>Nada, satisfecho con la atención pero con el servicio Entel muy muy
decepcionada, soy cliente Entel desde el 2017 y nunca había tenido mala
cobertura ahora donde voy no tengo cobertura, pésimo pésimo
pésimo.</td>
</tr><tr>
<td>90993111959</td><td>17/06/2023</td><td>17:28:43</td><td>61079</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>09:21:58</td><td>09:33:16</td><td>01920356c83
cb8a6</td><td>56993111959</td><td>CC</td><td>62948901-0</td><td>677</
td><td>7889694</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I8LG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56993111959</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=uCwt4tLhLK2xfH0YAIqOst5hRuGq7tldbhvUnTZWNr8</td><td>Porque todo fue solucionado,
ningún problema me bajaron el plan me devolvieron dinero y nada más po,
todo bien.</td>
</tr><tr>
<td>90978707547</td><td>17/06/2023</td><td>16:57:59</td><td>60722</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>16:01:33</td><td>16:15:33</td><td>01920356c83
cfd62</td><td>56978707547</td><td>CC</td><td>76793319-3</td><td>708</
td><td>7890614</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IPQ4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56978707547</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=AP3cvABrR2BTJecc642r4valEcj8InnvejnkLxQaluk</td><td>No
responde</td>
</tr><tr>
<td>90957606446</td><td>17/06/2023</td><td>17:29:22</td><td>61084</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>14:18:22</td><td>14:25:19</td><td>01900358595
42c59</td><td>56957606446</td><td>CC</td><td>71545003-8</td><td>416</
td><td>9141768</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000F1O</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>3</td><td>IVR_105</
td><td>56957606446</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IBLSEJ6tCHfEJyt5iqYeStiZpMZVtZMYMOtK6ai0k-k</td><td>No responde</td>
</tr><tr>
<td>90923907127</td><td>17/06/2023</td><td>14:26:10</td><td>59014</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>14:31:21</td><td>14:36:54</td><td>01920356c83
ceb30</td><td>56923907127</td><td>CC</td><td>16678026-8</td><td>332</
td><td>7884355</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IL93</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Mi_Entel_Dificultad_Acceso</td><td>cambi?? de servicio y no me
refleja en la
aplicaci??n</td><td>3</td><td>IVR_105</td><td>56923907127</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1PZShWAwu5YMfl_OzQj9fJZzMyTgxWDJo9_4Fd_CG2Q</td><td>No responde</td>
</tr><tr>
<td>90993071201</td><td>17/06/2023</td><td>16:57:46</td><td>60720</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>17:21:47</td><td>17:35:43</td><td>01920356c83
d0924</td><td>56993071201</td><td>CC</td><td>41453069-9</td><td>659</
td><td>7889294</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00ISO2</td><td>Oro</
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_105</td><td>56993071201</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90992971436</td><td>17/06/2023</td><td>16:03:31</td><td>60096</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>22:52:29</td><td>22:59:39</td><td>01900358595
47219</td><td>56992971436</td><td>CC</td><td>72592781-9</td><td>430</
td><td>9138843</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0010F2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56992971436</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=qktcjv8TarFZ1vM9dQ-NLcg0i3WnlNPIcFlyuNBMSq0</td><td>No
responde</td>
</tr><tr>
<td>90926356284</td><td>17/06/2023</td><td>17:28:48</td><td>61080</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>12:40:22</td><td>12:47:08</td><td>01900358595
41ab7</td><td>56926356284</td><td>CC</td><td>75579521-6</td><td>405</
td><td>9137663</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000AL3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56926356284</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ezE2um9JY5x2YI8fO9g1Su-8t6CPiwoykPFsQCU0K6I</td><td>Tuve las respuestas que
necesitaba, claras y precisas.</td>
</tr><tr>
<td>90971499640</td><td>17/06/2023</td><td>12:59:00</td><td>58038</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>12:58:56</td><td>13:27:52</td><td>01900358595
41e44</td><td>56971499640</td><td>SS</td><td>74579430-0</td><td>1736</
td><td>9141564</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000BHF</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56968307498</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90971520641</td><td>17/06/2023</td><td>18:00:43</td><td>61426</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>18:07:22</td><td>18:21:07</td><td>01900358595
4565e</td><td>56971520641</td><td>CC</td><td>72191891-2</td><td>824</
td><td>9144367</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES000PHD</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</td><td>IVR_CC</
td><td>56971520641</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=badYftBAiBrmUXmr2ZUPv8iS7VuHCAjPO-Ch4U5uvPE</td><td>Es que yo llamé por un
plan y mi boleta, quería saber cómo para pagarla cuánto era.</td>
</tr><tr>
<td>90944807929</td><td>17/06/2023</td><td>13:17:17</td><td>58231</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>19:58:48</td><td>20:08:20</td><td>01920356c83
d1c57</td><td>56944807929</td><td>CC</td><td>74735576-2</td><td>571</
td><td>7888022</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00J1HG</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56944807929</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GgH8GL8Jy0n4EmfUXzGipKrAATKkf2gCKBw0K7VfDBo</td><td>No responde</td>
</tr><tr>
<td>90944472467</td><td>17/06/2023</td><td>12:29:36</td><td>57705</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>16:48:28</td><td>16:56:37</td><td>01920356c83
d04a2</td><td>56944472467</td><td>CC</td><td>70408952-K</td><td>488</
td><td>7881565</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IRK1</td><td>Oro
Plus</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Plan_Dificultades</td><td> </td><td>2</td><td>IVR_CC</
td><td>56944472467</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>2</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=4j-
zrMtbVB9lQR28-bghVAVFKdNgwwTmpzVS2kNmOEw</td><td>No responde</td>
</tr><tr>
<td>90987969718</td><td>17/06/2023</td><td>17:57:00</td><td>61384</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>13:44:11</td><td>13:58:46</td><td>01920356c83
ce3a8</td><td>56987969718</td><td>CC</td><td>71489917-1</td><td>871</
td><td>7884254</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00IJD6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56987969718</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_ltwjIbi8BkG5QxbWKprQCuyrhb-OVc1V8pyFFOVy_0</td><td>Tengo problemas con la
señal de Entel pero más que nada en cuanto a internet, hoy día me
llamaron de nuevo del Call center una señorita para ver las dudas y iban a
mandar un servicio técnico a revisar las antenas cercanas a mi lugar.</td>
</tr><tr>
<td>90977538014</td><td>17/06/2023</td><td>13:14:26</td><td>58195</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>11:06:35</td><td>11:24:59</td><td>01900358595
40730</td><td>56977538014</td><td>PP</td><td>77080097-8</td><td>1103</
td><td>9137375</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0005P1</td><td> </
td><td>563432</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>Ejecutivo_Solicitud</td><td> </td><td> </
td><td>103_PP</td><td>56977538014</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>4</td><td>4</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90977773236</td><td>17/06/2023</td><td>16:08:30</td><td>60156</
td><td>Call Center
Móvil</td><td>16/06/2023</td><td>09:35:42</td><td>10:01:31</td><td>01920356c83
cba5a</td><td>56977773236</td><td>CC</td><td>41513914-4</td><td>1548</
td><td>7891204</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00I934</td><td>Oro
Plus</td><td>564190</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56977773236</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Xf8SnB8TfDLL1ZGZRTnRDv3udz-cxtp0YpGvio240jY</td><td>Me tuvo mucha paciencia, muy
tranquilamente me explicó todo lo que le preguntaba, excelente su
atención, ... difícil mi manera de entender en todo lo que me decía
porque soy mayor pero él tuvo paciencia y me enseñó bien, eso
ya.</td>
</tr><tr>
<td>90977548855</td><td>19/06/2023</td><td>15:58:36</td><td>65791</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>20:01:36</td><td>20:11:49</td><td>01900358595
5245f</td><td>56977548855</td><td>CC</td><td>73964168-3</td><td>360</
td><td>9160486</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002CV9</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_enojado</td><td> </td><td>2</
td><td>IVR_CC</td><td>56977548855</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90956785702</td><td>19/06/2023</td><td>15:13:54</td><td>65283</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>22:35:00</td><td>22:47:12</td><td>01920356c83
da85d</td><td>56956785702</td><td>SS</td><td>77474333-2</td><td>499</
td><td>7894740</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K4G2</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Navegacion_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_SS</td><td>56956785702</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=x1q1B6IPtLSvvrXGHkP9nXYroUPYVoUVpSOe6ra483o</td><td>Hola
lo que pasa es que tengo problemas con internet con mi celular donde voy a un lado
se queda pegado no se conecta internet ya, y no me han resuelto todavía el
problema entonces al final yo no soy la titular soy usuaria ya que mi pareja tiene
3 líneas y no se como hacerlo porque dice que puede ser problema del chip pero
el problema no es el chip es el internet desde que él agrego una tercera
línea empezó a tener problemas entonces no se como hacerlo estoy super
insatisfecha en realidad con las soluciones que dan para mi no, voy a decirle a mi
pareja la verdad que ojala se pueda ir a otra compañía porque de verdad
no me están dando soluciones. </td>
</tr><tr>
<td>90956707004</td><td>19/06/2023</td><td>13:51:45</td><td>64351</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>11:21:05</td><td>11:34:09</td><td>01920356c83
d5e59</td><td>56956707004</td><td>CC</td><td>74833728-8</td><td>783</
td><td>7892931</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JI0T</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td> </td><td>3</td><td>IVR_105</td><td>56956707004</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>4</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90956540171</td><td>19/06/2023</td><td>12:28:30</td><td>63399</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>22:58:29</td><td>23:14:03</td><td>01920356c83
dde75</td><td>56956540171</td><td>CC</td><td>72317299-3</td><td>933</
td><td>7905883</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KHUV</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56956540171</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=MVgvpjgiCl7KtycJE0hWSd1n8pEKe_nptQteSxMWHhw</td><td>No
responde</td>
</tr><tr>
<td>90920602028</td><td>19/06/2023</td><td>13:01:39</td><td>63771</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>22:17:53</td><td>22:34:28</td><td>01900358595
4f5c4</td><td>56920602028</td><td>CC</td><td>77162899-0</td><td>798</
td><td>9152023</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0021B6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56920602028</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>2</td><td>1</td><td>2</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=iplB9VulFMhpSFvRHSYYEes4MxoTrylhki0zhz-0ICI</td><td>No
solucionaron nada.</td>
</tr><tr>
<td>90921951957</td><td>19/06/2023</td><td>10:19:32</td><td>61980</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>11:33:53</td><td>11:40:15</td><td>01900358595
50388</td><td>56921951957</td><td>CC</td><td>71463396-1</td><td>381</
td><td>9158754</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0024P3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56921951957</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>2</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=B9cGfQvL1S0MKg2WIkgwW6YZgGpoVwYGf66RhJRpM6k</td><td>No se me resolvió mi
problema.</td>
</tr><tr>
<td>90922006353</td><td>19/06/2023</td><td>13:49:53</td><td>64331</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>10:48:32</td><td>10:55:10</td><td>01920356c83
d5885</td><td>56922006353</td><td>SS</td><td>75723630-3</td><td>397</
td><td>7893932</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JGIA</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Mi_Numero_Consulta</td><td> </td><td>2</td><td>IVR_SS</
td><td>56922006353</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1asJgO9lYLyK8_0XlaC_w3veJtT-TrBxYNZxGobuttA</td><td>No responde</td>
</tr><tr>
<td>90987794633</td><td>19/06/2023</td><td>15:50:10</td><td>65686</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>09:31:10</td><td>09:48:49</td><td>01920356c83
d4a8d</td><td>56987794633</td><td>CC</td><td>45644053-3</td><td>1044</
td><td>7897936</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JD2T</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_triste</td><td>s??</td><td>3</td><td>IVR_105</
td><td>56987794633</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=H3tovM9vJwaUAGntmCrbpPuZnKgTdRlS7coJIwsJlOY</td><td>No responde</td>
</tr><tr>
<td>90987560318</td><td>19/06/2023</td><td>16:30:12</td><td>66137</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>16:47:42</td><td>16:53:33</td><td>01900358595
518a1</td><td>56987560318</td><td>CC</td><td>75427812-9</td><td>350</
td><td>9162921</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002A1P</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56987560318</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tBcpn9lD69dLfpJ0rYKEHoBjhKzWXxzu-5kxT5QS8UU</td><td>No responde</td>
</tr><tr>
<td>90972144485</td><td>19/06/2023</td><td>11:17:49</td><td>62615</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>19:17:21</td><td>19:30:59</td><td>01900358595
4e79b</td><td>56972144485</td><td>CC</td><td>75655153-1</td><td>593</
td><td>9154266</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001TPV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56972144485</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=bUWzgZoHH5tCdY2NfEyAjVU5O4wDBq6G1ERx4hE-f8s</td><td>No
responde</td>
</tr><tr>
<td>90972154283</td><td>19/06/2023</td><td>15:07:24</td><td>65207</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>22:22:22</td><td>22:31:16</td><td>01900358595
4f5fd</td><td>56972154283</td><td>CC</td><td>74948174-9</td><td>533</
td><td>9157964</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0021CV</
td><td>Diamante</td><td>564195</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </
td><td>2</td><td>IVR_CC</td><td>56972154283</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=nA5MtRMO4taNj824My8IyAW8Tw1Q-CLB3mGVMPSmk18</td><td>Son unos mentirosos porque
dijeron que en dos horas más iban a darme la línea y han pasado 3
días y todavía no pasa nada así que voy a salirme de Entel.</td>
</tr><tr>
<td>90972182442</td><td>19/06/2023</td><td>16:51:43</td><td>66362</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>11:56:34</td><td>12:10:16</td><td>01900358595
5052c</td><td>56972182442</td><td>SS</td><td>70776681-6</td><td>821</
td><td>9159409</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002567</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56972182442</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=9FQG_Z6sLDlV8sbK_0DR5Rg4wlEaZs3EKSVUfqquIvY</
td><td>Costo del plan muy alto, en comparación a las otras
compañías.</td>
</tr><tr>
<td>90944831818</td><td>19/06/2023</td><td>14:37:17</td><td>64874</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>20:26:07</td><td>20:43:31</td><td>01900358595
4edea</td><td>56944831818</td><td>PP</td><td>41166602-6</td><td>1043</
td><td>9150836</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001VCE</td><td> </
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_105</td><td>56944831818</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=zwS3lLfk4waT7hZQwWhtcNfEWre1ZfWjxFjNJE_TW64</td><td>Fue buena la atención,
la verdad que si, resolví mi problema que tenia y bueno continuamos con
Entel.</td>
</tr><tr>
<td>90926137592</td><td>19/06/2023</td><td>13:11:53</td><td>63897</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>11:13:34</td><td>11:18:51</td><td>01920356c83
d5cf6</td><td>56926137592</td><td>CC</td><td>78292269-6</td><td>316</
td><td>7895010</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JHLQ</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>3</
td><td>IVR_CC</td><td>56926137592</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mhwS8mtyot8YmiVWVwXLFNuQpQsSx_3Sr79hM59WHok</td><td>No responde</td>
</tr><tr>
<td>90957321360</td><td>19/06/2023</td><td>15:54:31</td><td>65741</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>10:00:05</td><td>10:20:47</td><td>01920356c83
d4ff1</td><td>56957321360</td><td>CC</td><td>70001758-3</td><td>1027</
td><td>7899010</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JEE0</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Se??al_Consulta_Dificultades</td><td> </
td><td>3</td><td>IVR_CC</td><td>56957321360</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td> </td><td> </td><td> </
td><td> </td><td>No responde</td>
</tr><tr>
<td>90993059423</td><td>19/06/2023</td><td>12:22:23</td><td>63322</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>08:46:11</td><td>08:50:31</td><td>01900358595
48c52</td><td>56993059423</td><td>SS</td><td>76320880-K</td><td>203</
td><td>9156905</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00170O</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56993059423</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Mj9sDfWQu5Jqx5F3dGF1vlXBah1VWlhP2cC8MlhLQIw</td><td>No responde</td>
</tr><tr>
<td>90978657085</td><td>19/06/2023</td><td>14:38:33</td><td>64889</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>13:56:20</td><td>13:59:52</td><td>01900358595
4c197</td><td>56978657085</td><td>SS</td><td>48765706-9</td><td>211</
td><td>9149235</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001KA6</td><td>Oro
Plus</td><td>563435</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td> </td><td> </td><td>3</td><td>600105</td><td>56988832004</
td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90978678102</td><td>19/06/2023</td><td>17:15:54</td><td>66617</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>21:49:43</td><td>21:59:07</td><td>01900358595
4f43c</td><td>56978678102</td><td>SS</td><td>74948174-9</td><td>563</
td><td>9154379</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0020UV</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56978678102</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=U24zaZuMyMn_1wqLUcAz83j_Y09s7yQRisE_M0iEYa4</td><td>No responde</td>
</tr><tr>
<td>90978519663</td><td>19/06/2023</td><td>12:35:49</td><td>63491</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>13:52:50</td><td>14:04:05</td><td>01900358595
50e0a</td><td>56978519663</td><td>CC</td><td>71021007-1</td><td>578</
td><td>9160188</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0027D5</td><td>Oro</
td><td>563421</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56978519663</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=kkM39N2FeMb3HCaku4pMpD4DzSotmPxq_5mbQgJgKEA</td><td>No responde</td>
</tr><tr>
<td>90993194879</td><td>19/06/2023</td><td>16:39:38</td><td>66251</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>12:40:39</td><td>12:47:51</td><td>01920356c83
d6b95</td><td>56993194879</td><td>CC</td><td>75908187-0</td><td>432</
td><td>7896217</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JLAK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56993194879</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SbIIsCsoVCtECDX7sCObyhHgoLyCyOX8IEwWBbo9zlM</td><td>No responde</td>
</tr><tr>
<td>90931069436</td><td>19/06/2023</td><td>11:55:45</td><td>63024</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>18:11:37</td><td>18:29:06</td><td>01920356c83
dcf12</td><td>56931069436</td><td>CC</td><td>76661110-9</td><td>1048</
td><td>7901467</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KE53</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56931069436</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90993803421</td><td>19/06/2023</td><td>13:02:06</td><td>63778</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>12:35:02</td><td>12:47:51</td><td>01920356c83
d6acb</td><td>56993803421</td><td>CC</td><td>70779115-2</td><td>480</
td><td>7895158</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JL4A</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56993803421</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>4</td><td>4</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90961453144</td><td>19/06/2023</td><td>16:31:18</td><td>66152</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>12:49:51</td><td>13:08:53</td><td>01920356c83
dbb2d</td><td>56961453144</td><td>CC</td><td>75917956-0</td><td>1065</
td><td>7903663</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K96C</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56961453144</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90961320147</td><td>19/06/2023</td><td>15:23:39</td><td>65402</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>11:52:41</td><td>12:00:21</td><td>01900358595
4adaf</td><td>56961320147</td><td>CC</td><td>75149307-K</td><td>439</
td><td>9152415</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001FB9</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56961320147</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1F_D_E6cwzRfQLx8_jALHI6PBo1KHB18ysg1aNFh0L8</td><td>La persona que me
atendió se la jugo por resolverme el problema, ella no sabia pero llamo a otra
persona pero al final lo logró, lo hizo me parece muy buena la actitud de la
señorita creo que se llamaba Valentina el apellido no lo se eso es en el mall
de La Serena.</td>
</tr><tr>
<td>90932420402</td><td>19/06/2023</td><td>13:45:51</td><td>64282</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>13:12:47</td><td>13:22:52</td><td>01920356c83
dbce0</td><td>56932420402</td><td>CC</td><td>48201425-9</td><td>485</
td><td>7901216</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K9JV</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56932420402</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=7dx_J6MHObyK8Kp-gzlhTm7cgCT9bHbOY3BQHUlmeEU</td><td>No responde</td>
</tr><tr>
<td>90932516424</td><td>19/06/2023</td><td>12:34:03</td><td>63465</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>15:11:13</td><td>15:12:37</td><td>01900358595
4cb60</td><td>56932516424</td><td>CC</td><td>77915602-8</td><td>83</
td><td>9156371</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001MOE</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td>me puede comunicar con un ejecutivo para
ver una cuenta de un plan que
tengo</td><td>3</td><td>IVR_105</td><td>56932516424</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=aRG0ac-AENT8ZtKnBY143OoWLYAGJKxJTqa6Xt6nypM</td><td>No responde</td>
</tr><tr>
<td>90959287858</td><td>19/06/2023</td><td>15:57:54</td><td>65783</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>09:52:58</td><td>09:57:15</td><td>01900358595
49822</td><td>56959287858</td><td>CC</td><td>76320880-K</td><td>139</
td><td>9155824</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0019V6</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Chip_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56959287858</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=5ZC3y42WGx7dMpnGdSUDjF8INN3puVQCJYecp-g112o</td><td>Fue muy buena peor aun no
llega el pedido, pero esta, cuando lo tenga y ahí voy a hacer las
felicitaciones.</td>
</tr><tr>
<td>90931719179</td><td>19/06/2023</td><td>16:04:45</td><td>65867</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>16:12:38</td><td>16:37:35</td><td>01920356c83
d86eb</td><td>56931719179</td><td>CC</td><td>77905796-8</td><td>1496</
td><td>7896494</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JS55</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56931719179</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>4</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90979400604</td><td>19/06/2023</td><td>15:25:35</td><td>65427</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>18:28:35</td><td>18:38:42</td><td>01920356c83
d9532</td><td>56979400604</td><td>CC</td><td>71593500-7</td><td>606</
td><td>7894571</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JVN2</td><td>Oro
Plus</td><td>563454</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56979400604</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90979665863</td><td>19/06/2023</td><td>13:04:44</td><td>63811</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>19:12:32</td><td>19:38:35</td><td>01920356c83
dd2e2</td><td>56979665863</td><td>CC</td><td>72489120-9</td><td>1541</
td><td>7904542</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KF2H</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56979665863</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=RBcqwcDPZWCqT1rkv_eWyQ5pFyHcjWgFZ_l3LLgSA-8</td><td>Atendió muy bien.</td>
</tr><tr>
<td>90994129982</td><td>19/06/2023</td><td>17:03:13</td><td>66499</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>20:55:42</td><td>21:19:52</td><td>01900358595
527b0</td><td>56994129982</td><td>CC</td><td>74323388-3</td><td>1449</
td><td>9158578</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002DPJ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56994129982</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=x2mp4-sg9nmGArJT2ers-gu8olbDySVpR2Xd4ZVzKT4</td><td>No responde</td>
</tr><tr>
<td>90994742212</td><td>19/06/2023</td><td>10:59:10</td><td>62410</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>12:50:52</td><td>13:00:28</td><td>01900358595
50996</td><td>56994742212</td><td>CC</td><td>72397462-3</td><td>538</
td><td>9160141</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00269H</td><td>Oro
Plus</td><td>563421</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>TR_V_G_Plan_Contratacion</td><td> </td><td>3</td><td>IVR_CC</
td><td>56994742212</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=bGL2RKrjH7rQ-
KmPvD5UfLiR7UatySTmTNi3R8sd7Nc</td><td>No responde</td>
</tr><tr>
<td>90981305832</td><td>19/06/2023</td><td>15:55:55</td><td>65757</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>13:12:35</td><td>13:32:17</td><td>01920356c83
d7058</td><td>56981305832</td><td>CC</td><td>71269786-5</td><td>982</
td><td>7896272</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JMGM</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56981305832</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=F_Mb3lNQV7jinCz4a1uPsYsPk791v18Drs0zNoPHQ6A</td><td>No responde</td>
</tr><tr>
<td>90979903334</td><td>19/06/2023</td><td>10:30:27</td><td>62111</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>12:44:54</td><td>12:48:19</td><td>01920356c83
dbabe</td><td>56979903334</td><td>CC</td><td>70776681-6</td><td>205</
td><td>7903660</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K92T</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_COMERCIAL</td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>3</
td><td>IVR_CC</td><td>56979903334</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=GcSGZzgYiDLIoHfNXwwj4rwUqq2Q0DbL3EzLFXVytyw</td><td>La atención fue muy
eficaz y el joven fue muy agradable, me resolvió mi duda instantáneamente
y no se demoro mas de 5 minutos.</td>
</tr><tr>
<td>90932703578</td><td>19/06/2023</td><td>11:20:01</td><td>62643</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>12:06:12</td><td>12:18:11</td><td>01900358595
4b032</td><td>56932703578</td><td>CC</td><td>72895873-1</td><td>718</
td><td>9157210</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001FVB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56932703578</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=PLo-
ZTXI2vQ7jwMDrHPi3dT8b-fDEqqEUq4WJOW2wb4</td><td>No responde</td>
</tr><tr>
<td>90961846684</td><td>19/06/2023</td><td>13:04:09</td><td>63801</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>17:58:55</td><td>18:02:24</td><td>01900358595
4dfd0</td><td>56961846684</td><td>CC</td><td>76661110-9</td><td>208</
td><td>9150729</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001RRL</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56961846684</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Us91bXOhumIQKFW_8Rfh-v0w3K7OFGG7Dm_lDPsw414</td><td>No responde</td>
</tr><tr>
<td>90982069428</td><td>19/06/2023</td><td>11:02:23</td><td>62453</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>14:10:43</td><td>14:19:37</td><td>01900358595
4c3b6</td><td>56982069428</td><td>CC</td><td>74885147-K</td><td>488</
td><td>9155077</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001KR5</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Vencimiento</td><td> </
td><td>2</td><td>IVR_CC</td><td>56982069428</td><td>KONECTA_PE</td><td>Konecta
Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=sz_Kgt7dq5c1To3Iw7AHLYy0JRgiNqU60gLTQIRKEwg</td><td>Bueno yo llame porque
quería consultar el saldo que quería saber los gigas los minutos todo lo
que trae el plan pero el joven me atendió y muy amable lo felicito eso seria
todo.</td>
</tr><tr>
<td>90982239251</td><td>19/06/2023</td><td>13:10:26</td><td>63882</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>15:01:04</td><td>15:17:39</td><td>01920356c83
dc3a3</td><td>56982239251</td><td> </td><td>70776681-6</td><td>994</
td><td>7904362</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KB9N</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>undefined</td><td> </td><td> </td><td>103_PP</
td><td>56982239251</td><td>KONECTA_PE</td><td>Konecta
Peru-Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=qzCMUF8XEvOXPi5NxL7iXHsPRCS0Jtc1lb_ADKFGhe0</td><td>No
responde</td>
</tr><tr>
<td>90938886215</td><td>19/06/2023</td><td>13:53:43</td><td>64375</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>17:32:22</td><td>18:05:53</td><td>01920356c83
dccb1</td><td>56938886215</td><td>CC</td><td>43304729-K</td><td>2010</
td><td>7902648</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KDI2</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56938886215</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=Y6oQu_IyNOAsz8ffwHSIEYQOC9Iks8Tn1exgnua29VE</td><td>No responde</td>
</tr><tr>
<td>90938853400</td><td>19/06/2023</td><td>13:46:50</td><td>64292</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>17:03:31</td><td>17:17:11</td><td>01900358595
4d9bb</td><td>56938853400</td><td>CC</td><td>75538113-6</td><td>819</
td><td>9152950</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001QB2</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Plan_Cambio</td><td> </td><td>2</
td><td>IVR_CC</td><td>56938853400</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=h1DAtyW10qo3W42Qn18kJPunEM9CL2hJpOLRCLXcscc</td><td>No responde</td>
</tr><tr>
<td>90936999715</td><td>19/06/2023</td><td>15:56:27</td><td>65766</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>17:22:43</td><td>17:30:48</td><td>01900358595
51ae3</td><td>56936999715</td><td>CC</td><td>77056813-7</td><td>484</
td><td>9161686</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002AJP</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>ST_Insatisfaccion_con_el_bot</td><td> </td><td>2</
td><td>IVR_CC</td><td>56936999715</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>1</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90982300184</td><td>19/06/2023</td><td>15:56:24</td><td>65764</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>19:47:06</td><td>19:52:16</td><td>01900358595
52390</td><td>56982300184</td><td>CC</td><td>73226311-K</td><td>241</
td><td>9163066</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002COR</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56982300184</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gOsIP7sMhAEuIvpbmDf1rxpt5coeMPZdCE8-HHoWDMA</td><td>No responde</td>
</tr><tr>
<td>90996717955</td><td>19/06/2023</td><td>13:45:49</td><td>64280</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>21:25:08</td><td>21:30:24</td><td>01900358595
4f293</td><td>56996717955</td><td>CC</td><td>45577593-0</td><td>315</
td><td>9155593</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0020HM</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56996717955</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=x3EHkrDBFE_1XXMZNdKCdmt3KD_eaQHngSxHYeRQOTg</td><td>Fui muy bien atendido,
gracias.</td>
</tr><tr>
<td>90996740089</td><td>19/06/2023</td><td>10:49:03</td><td>62315</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>17:26:07</td><td>17:33:02</td><td>01900358595
4dc43</td><td>56996740089</td><td>CC</td><td>75219608-7</td><td>414</
td><td>9155381</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001QV8</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56996740089</td><td>KONECTA_PE</
td><td>Konecta Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>3</td><td>5</td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90982934611</td><td>19/06/2023</td><td>12:00:14</td><td>63080</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>21:01:56</td><td>21:15:42</td><td>01900358595
52802</td><td>56982934611</td><td>SS</td><td>41453069-9</td><td>806</
td><td>9159853</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002DS5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_SS</
td><td>56982934611</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>4</td><td>5</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=dF6VngRLLXxq6_UtquCDB2nH3GyGXuSmhZw12Br_9AQ</td><td>No
responde</td>
</tr><tr>
<td>90964588701</td><td>19/06/2023</td><td>10:59:57</td><td>62420</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>09:22:53</td><td>09:34:31</td><td>01900358595
49275</td><td>56964588701</td><td>CC</td><td>71489769-1</td><td>487</
td><td>9155786</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0018HQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56964588701</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xZC7ZJ7_41AbgyyyQ7Km00WBUQrF5IP9NGBuptdZfEs</td><td>No responde</td>
</tr><tr>
<td>90964321351</td><td>19/06/2023</td><td>13:52:27</td><td>64360</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>03:11:51</td><td>03:14:57</td><td>01900358595
484ba</td><td>56964321351</td><td>CC</td><td>75828782-3</td><td>114</
td><td>9156874</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001540</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_105</td><td>56964321351</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=NWTcQ6a4Jl-Ia1gNkEI6eju45CmHZf2I_pX4zChxGi8</td><td>Solución ninguna porque
sigo teniendo problema con el internet, jamás me atendió un ejecutivo ni
nada así que la atención pésima solamente esperar esperar esperar y
no hubo atención.</td>
</tr><tr>
<td>90964428412</td><td>19/06/2023</td><td>14:40:41</td><td>64916</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>14:28:01</td><td>14:32:12</td><td>01920356c83
d7a8e</td><td>56964428412</td><td>CC</td><td>75704634-2</td><td>250</
td><td>7895337</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JP2A</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SMOVIL_PLUS</td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Equipo_Cambio</td><td> </td><td>2</td><td>IVR_CC</
td><td>56964428412</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90964660879</td><td>19/06/2023</td><td>12:58:35</td><td>63734</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>18:31:49</td><td>18:48:41</td><td>01920356c83
d957c</td><td>56964660879</td><td>CC</td><td>41772383-8</td><td>898</
td><td>7900798</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JVPB</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56964660879</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=SsMbkzq3jhPiub71CwTKi5YDFcPo4u_OddPofcvmPu0</td><td>No responde</td>
</tr><tr>
<td>90965869232</td><td>19/06/2023</td><td>15:57:15</td><td>65775</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>12:01:41</td><td>12:13:13</td><td>01920356c83
d6520</td><td>56965869232</td><td>CC</td><td>76853036-K</td><td>475</
td><td>7898175</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JJN3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56965869232</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=pW6m9luhCLCiNtYOAIticpHLoa7oIXrjPI0tD61mgaI</td><td>Mientras hacíamos la
gestión de reclamo que estaba ingresando me cortaron el teléfono, fueron
dos ejecutivas así que muy malo el servicio.</td>
</tr><tr>
<td>90965904621</td><td>19/06/2023</td><td>14:32:59</td><td>64822</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>16:49:20</td><td>17:08:09</td><td>01920356c83
d8ae3</td><td>56965904621</td><td>SS</td><td>70327819-1</td><td>1129</
td><td>7898591</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JT4Q</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56965904621</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</
td><td>2</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=zXWU0MvP1VuWZb2hdGb_RAohVVSaKj7RDJJd0WnrRuE</td><td>He tenido reiteradas veces
problemas con el internet y no me han dado información solamente me ha dicho
que hay un problema en la antena que por donde yo vivo y no he tenido mayor
solución con respecto al tema, ya llevo mas de un año exigiendo porque
tengo un plan de, 4 planes y ninguno me ha dado solución con respecto a la
señal que tengo donde yo vivo así que no he tenido mayor solución
con respecto a la señal de...</td>
</tr><tr>
<td>90966169222</td><td>19/06/2023</td><td>12:54:57</td><td>63691</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>12:39:25</td><td>12:55:28</td><td>01900358595
508ca</td><td>56966169222</td><td>SS</td><td>47633618-K</td><td>962</
td><td>9159450</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002635</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56966169222</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</td><td>2</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90965965602</td><td>19/06/2023</td><td>10:31:41</td><td>62130</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>11:19:22</td><td>11:35:04</td><td>01900358595
5028d</td><td>56965965602</td><td>CC</td><td>42143861-7</td><td>941</
td><td>9161993</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0024H8</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56965965602</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Ge3KEuA8W6o2PCdtqUBRDtCb42_w1A74TraJZmaA-J8</td><td>Tengo problemas con la
factura me están cobrando una cantidad que no corresponde a lo mensual.</td>
</tr><tr>
<td>90983829481</td><td>19/06/2023</td><td>10:15:23</td><td>61928</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>09:52:12</td><td>09:59:14</td><td>01900358595
49802</td><td>56983829481</td><td>SS</td><td>70860195-0</td><td>350</
td><td>9152198</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0019U6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Saldo_Consulta</td><td> </td><td>3</
td><td>IVR_SS</td><td>56983829481</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>3</td><td>1</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90983566537</td><td>19/06/2023</td><td>15:58:01</td><td>65784</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>17:02:25</td><td>17:14:15</td><td>01920356c83
d8c4c</td><td>56983566537</td><td>CC</td><td>71292539-6</td><td>709</
td><td>7894480</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JTG3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Compra_Anulacion</td><td> </td><td>2</
td><td>IVR_CC</td><td>56983566537</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ufPIBiDoXVp7Hum399m4LdnTkx2vZfTXwidZLFaxhy4</td><td>No responde</td>
</tr><tr>
<td>90965704658</td><td>19/06/2023</td><td>12:54:47</td><td>63689</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>12:48:47</td><td>12:50:23</td><td>01920356c83
d6ccf</td><td>56965704658</td><td>CC</td><td>75254842-0</td><td>59</
td><td>7895177</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JLKE</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Servicio_Consulta_Reposicion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56965704658</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</td><td>1</
td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?u=2FHYKkhJfkH-
3aNXzuioECg8j5G7F_BJ90pkztk-QRU</td><td>Sigo con un servicio pésimo.</td>
</tr><tr>
<td>90939568207</td><td>19/06/2023</td><td>15:57:48</td><td>65781</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>20:56:53</td><td>21:12:52</td><td>01920356c83
dd90c</td><td>56939568207</td><td>CC</td><td>62604018-7</td><td>910</
td><td>7904620</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KGJQ</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56939568207</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>1</
td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Rod2XHzj9KKVouoyxUTz2Cyk-5ZvyHTQ-Dgu4nlF6mc</td><td>Hola, el ejecutivo en este
caso no tenia idea, le preguntaba, le solicite un equipo siendo que yo tengo mis
cuentas al día, cuando yo tome el servicio con Entel mi cuenta estaba, yo
solamente solicite la línea sin equipo, y ahora que necesitaba urgente un
equipo, no me resolvió no tenia idea de nada así que ojalá me puedan
llamar y me pueden solucionar el problema sino me voy a portar a otra
compañía, gracias.</td>
</tr><tr>
<td>90940385404</td><td>19/06/2023</td><td>14:21:11</td><td>64675</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>09:46:41</td><td>09:51:32</td><td>01920356c83
daed1</td><td>56940385404</td><td>SS</td><td>72397462-3</td><td>290</
td><td>7901045</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K63L</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56940385404</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=3EX9HH5zT_poI9SrMhcSvVV-eXErNaQOUGwfRLPuffk</td><td>No responde</td>
</tr><tr>
<td>90984026221</td><td>19/06/2023</td><td>15:18:47</td><td>65341</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>17:21:04</td><td>17:31:32</td><td>01920356c83
dcc0f</td><td>56984026221</td><td>CC</td><td>72736636-9</td><td>628</
td><td>7902642</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KDD1</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</
td><td>IVR_CC</td><td>56984026221</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=WjZ2dyHX66doxaaM5E7R0H6RjSUNIQYloZK0MN-MLEo</td><td>El problema es que se
demoraron mucho en la atención se demoran como media hora en solucionar un
problema.</td>
</tr><tr>
<td>90941252577</td><td>19/06/2023</td><td>14:30:52</td><td>64797</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>19:17:04</td><td>19:28:11</td><td>01920356c83
dd32b</td><td>56941252577</td><td>CC</td><td>70802475-9</td><td>451</
td><td>7905119</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KF4Q</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td> </td><td>3</td><td>IVR_CC</
td><td>56941252577</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>2</td><td>4</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=bAR8ZNwxo5tKtetomloT-GeF1HGoLVid9cV4ED5SJ3c</td><td>No
responde</td>
</tr><tr>
<td>90998733672</td><td>19/06/2023</td><td>17:02:45</td><td>66495</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>09:41:53</td><td>10:11:48</td><td>01920356c83
d4ca7</td><td>56998733672</td><td>SS</td><td>61862749-7</td><td>1673</
td><td>7893828</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JDJN</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56998733672</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>1</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=0YAmidlLjGNjPeyLRTYig4UUMdU6Pjk27TF0PDjcin8</td><td>No responde</td>
</tr><tr>
<td>90942151613</td><td>19/06/2023</td><td>16:45:07</td><td>66282</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>15:55:35</td><td>16:05:13</td><td>01920356c83
d84e3</td><td>56942151613</td><td>CC</td><td>48581296-2</td><td>572</
td><td>7897455</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JRKU</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56942151613</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=OvxDgar3Y2r8TRLwjkBaqFYX-daZhE8WzxW8hWJ3D5A</td><td>No responde</td>
</tr><tr>
<td>90942086544</td><td>19/06/2023</td><td>10:31:55</td><td>62132</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>22:13:40</td><td>23:16:01</td><td>01920356c83
ddcf0</td><td>56942086544</td><td>SS</td><td>76372468-9</td><td>3740</
td><td>7902240</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KHIR</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_SS</td><td>56942086544</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=Y6OWKW0eoF24VogQz3PkqHI9xxHVeD3DtVY-40FXUOk</td><td>No me dieron solución,
solo me pidieron disculpas una y otra vez, en nombre de la empresa pero no me
dieron ninguna solución ni tampoco gestionaron una solución así que
super inconforme.</td>
</tr><tr>
<td>90984222763</td><td>19/06/2023</td><td>12:32:00</td><td>63443</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>18:21:06</td><td>18:26:15</td><td>01900358595
4e214</td><td>56984222763</td><td>CC</td><td>74928901-5</td><td>309</
td><td>9153036</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001SDP</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56984222763</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ZnkDQ8l672GKKEdMrLAO5WIq15g8XvwSXBvboWt3og8</td><td>Muy buena, vale la pena.</td>
</tr><tr>
<td>90984271565</td><td>19/06/2023</td><td>15:18:31</td><td>65338</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>13:39:31</td><td>13:43:55</td><td>01920356c83
dbeb7</td><td>56984271565</td><td>CC</td><td>47112819-8</td><td>263</
td><td>7904292</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KA2L</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Seguro_Asistencia_Urgencia_Dental</td><td> </td><td>2</
td><td>IVR_CC</td><td>56984271565</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90967496446</td><td>19/06/2023</td><td>14:21:10</td><td>64673</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>10:12:51</td><td>10:21:46</td><td>01900358595
49ba1</td><td>56967496446</td><td>SS</td><td>74704605-0</td><td>465</
td><td>9153453</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001AR3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_SS</td><td>56967496446</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90985665554</td><td>19/06/2023</td><td>10:45:44</td><td>62272</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>20:08:46</td><td>20:13:19</td><td>01920356c83
d9e46</td><td>56985665554</td><td>CC</td><td>72640098-9</td><td>273</
td><td>7900876</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K1VH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56985665554</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=1eVL5FMoHQ8jj6y1HYSKQejTpbPBxV98KLQgPoDrAC0</td><td>Todo resuelto, muchas
gracias.</td>
</tr><tr>
<td>90985401507</td><td>19/06/2023</td><td>11:37:16</td><td>62828</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>16:58:17</td><td>17:07:04</td><td>01900358595
4d911</td><td>56985401507</td><td>CC</td><td>76793319-3</td><td>480</
td><td>9155349</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001Q5O</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56985401507</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=phQPOGmsNAFBzizb7zuZNvMX7WrNYztmEn5o069BYvw</td><td>Se
preocuparon de solucionar mi problema de que no tenia internet y luego me llamaron
para verificar si ya no tenia el problema, anduvo super bien.</td>
</tr><tr>
<td>90984845960</td><td>19/06/2023</td><td>15:14:30</td><td>65291</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>18:08:07</td><td>18:26:37</td><td>01900358595
4e0cd</td><td>56984845960</td><td>SS</td><td>74586595-K</td><td>972</
td><td>9156608</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001S3I</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>RN_PV_G_Se??
al_Consulta_Dificultades</td><td> </td><td>3</td><td>IVR_SS</
td><td>56984845960</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>5</td><td>3</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=KuuI4AaULMkyHXCR5RvXR4OMw2LmvGy27kSM5UMWY8o</td><td>No
responde</td>
</tr><tr>
<td>90984739835</td><td>19/06/2023</td><td>14:21:26</td><td>64677</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>19:04:36</td><td>19:42:44</td><td>01920356c83
d987c</td><td>56984739835</td><td>CC</td><td>71292539-6</td><td>2287</
td><td>7900831</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K0HA</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56984739835</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>1</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90944213621</td><td>19/06/2023</td><td>15:15:09</td><td>65299</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>10:44:17</td><td>11:04:46</td><td>01920356c83
db1c1</td><td>56944213621</td><td>CC</td><td>72794165-7</td><td>1228</
td><td>7904725</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K6R3</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_CC</
td><td>56944213621</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>4</td><td>5</td><td>4</td><td>2</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90944008612</td><td>19/06/2023</td><td>10:24:19</td><td>62034</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>10:19:06</td><td>10:43:09</td><td>01920356c83
d5352</td><td>56944008612</td><td>CC</td><td>61293165-8</td><td>1423</
td><td>7892835</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JF90</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_V_H_Internet_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56944008612</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=RZlOE-
CiAS55BW2i6rCzfwIHenxUFPyxydncTD0OfRw</td><td>Gracias al call center por arreglar
el problema que tenia, muchas gracias.</td>
</tr><tr>
<td>90999160181</td><td>19/06/2023</td><td>13:10:13</td><td>63877</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>15:42:31</td><td>15:54:21</td><td>01900358595
514bd</td><td>56999160181</td><td>CC</td><td>71463396-1</td><td>603</
td><td>9158968</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES00292M</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</td><td>VAG_CL_105_INB_PER_MO
V_DEF_KTAP_RECLAMOS_MOVIL</td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>ST_consultas_alternativas</td><td>no puedo llamar a mis
contactos</td><td>3</td><td>IVR_105</td><td>56999160181</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=FBAncSKLQ8PJ0OUUu5DFg5fMIX0Uy2rPmWBABogvvnU</td><td>No responde</td>
</tr><tr>
<td>90999677152</td><td>19/06/2023</td><td>17:01:51</td><td>66482</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>10:49:00</td><td>11:11:04</td><td>01920356c83
d5896</td><td>56999677152</td><td>CC</td><td>45644053-3</td><td>1280</
td><td>7897002</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JGIR</td><td>Oro
Plus</td><td>563432</td><td>TRANSFER_CONV_MASIVO</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</td><td>IVR_105</
td><td>56999677152</td><td>KONECTA_PE</td><td>Konecta
Peru-Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90999508231</td><td>19/06/2023</td><td>14:29:34</td><td>64780</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>19:03:14</td><td>19:14:55</td><td>01900358595
4e64e</td><td>56999508231</td><td>CC</td><td>72080082-9</td><td>656</
td><td>9153071</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001TFI</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_CC</
td><td>56999508231</td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=I2y5su7r-kB2K78ygQ69zWeZsfQz1bx659hS9j8zoZ0</td><td>No
responde</td>
</tr><tr>
<td>90986996390</td><td>19/06/2023</td><td>11:55:37</td><td>63020</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>17:37:39</td><td>17:48:47</td><td>01900358595
4dd91</td><td>56986996390</td><td>SS</td><td>71292539-6</td><td>667</
td><td>9157741</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001R9M</
td><td>Diamante</td><td>563457</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56986996390</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=CeZR64qEFPtjeu6lMUnoxc-WLknrfZIxG37N29cy02s</td><td>La amabilidad de las
niñas que atendieron el call center excelente, y la disponibilidad para
solucionar el problema igual.</td>
</tr><tr>
<td>90987086205</td><td>19/06/2023</td><td>11:37:38</td><td>62831</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>14:05:01</td><td>14:28:35</td><td>01920356c83
dc055</td><td>56987086205</td><td>CC</td><td>75181270-1</td><td>1359</
td><td>7902493</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KAF9</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>2</td><td>IVR_CC</
td><td>56987086205</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=xWCiqFzZPqBvJhtCAXEgjLbiZvp9BHukhuFRXdXGknQ</td><td>No responde</td>
</tr><tr>
<td>90987154473</td><td>19/06/2023</td><td>12:31:55</td><td>63441</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>10:55:48</td><td>11:03:02</td><td>01900358595
4a385</td><td>56987154473</td><td>CC</td><td>73641563-1</td><td>433</
td><td>9153523</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001CQ3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR_PLUS</
td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Saldo_Consulta</td><td> </td><td>2</td><td>IVR_CC</
td><td>56987154473</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yWy3cuhsgszDALfYfVwvJFR-iAFymE48Aha1te1w6rM</td><td>No porque llame por un asunto
que se me había como bloqueado el teléfono y me lo reiniciaron, me lo
resetearon y esta todo bien. </td>
</tr><tr>
<td>90987236669</td><td>19/06/2023</td><td>14:29:08</td><td>64776</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>16:05:02</td><td>16:17:02</td><td>01900358595
4d299</td><td>56987236669</td><td> </td><td>75440326-8</td><td>506</
td><td>9154063</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001OI5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td>Problemas
Navegacion</td><td> </td><td> </td><td>103_PP</td><td>56987236669</
td><td>KONECTA_PE</td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>3</td><td>5</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90946165640</td><td>19/06/2023</td><td>15:58:12</td><td>65785</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>17:06:36</td><td>17:23:10</td><td>01900358595
519e0</td><td>56946165640</td><td>CC</td><td>70377484-9</td><td>993</
td><td>9162940</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002ABM</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Plan_Consulta_Tipos</td><td> </td><td>2</td><td>IVR_CC</
td><td>56946165640</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90948625797</td><td>19/06/2023</td><td>15:27:21</td><td>65446</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>14:50:25</td><td>14:56:01</td><td>01920356c83
d7d52</td><td>56948625797</td><td>SS</td><td>75704634-2</td><td>335</
td><td>7897356</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JPOE</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL_PLUS</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL_PLUS</
td><td>VQ_S2S_MOVIL_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_SS</
td><td>56948625797</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Movil</td><td>S2S Plus
Movil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=DkUG6VSdiyQHOZysX7CIeb0bsP3o3c4i-dPUfe-Fj2o</td><td>No responde</td>
</tr><tr>
<td>90946890044</td><td>19/06/2023</td><td>16:52:21</td><td>66369</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>15:05:25</td><td>15:10:20</td><td>01920356c83
d7f09</td><td>56946890044</td><td>SS</td><td>71521236-6</td><td>294</
td><td>7893281</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JQ64</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_SS</td><td>56946890044</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>2</td><td> </td><td>No responde</td>
</tr><tr>
<td>90973849707</td><td>19/06/2023</td><td>13:11:58</td><td>63899</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>19:41:19</td><td>19:45:51</td><td>01920356c83
dd490</td><td>56973849707</td><td>CC</td><td>76372468-9</td><td>271</
td><td>7903360</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KFFV</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td> </
td><td>3</td><td>IVR_CC</td><td>56973849707</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=mbkR-9d1qCIPU5vw9NS5HXu7q8cQYpS_1ybQgrewH7A</td><td>El ejecutivo fue muy amable y
resolvió todas mis dudas.</td>
</tr><tr>
<td>90949673743</td><td>19/06/2023</td><td>15:16:56</td><td>65322</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>21:02:30</td><td>21:16:42</td><td>01920356c83
da2f2</td><td>56949673743</td><td>CC</td><td>75346313-5</td><td>851</
td><td>7898791</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K34N</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_IG_G_Chip_Consulta_Activacion</td><td> </td><td>2</td><td>IVR_CC</
td><td>56949673743</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90950713016</td><td>19/06/2023</td><td>12:58:35</td><td>63733</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>20:42:03</td><td>20:57:59</td><td>01920356c83
dd829</td><td>56950713016</td><td>CC</td><td>74948174-9</td><td>850</
td><td>7903400</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KGCN</
td><td>Diamante</td><td>563432</td><td>TRANSFER_CONV_MASIVO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_MASIVO</td><td>VQ_MASIVO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_105</td><td>56950713016</td><td>KONECTA_PE</td><td>Konecta Peru-
Masivo</td><td>Masivo</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td> </td><td> </td><td> </td><td> </td><td>No
responde</td>
</tr><tr>
<td>90989553991</td><td>19/06/2023</td><td>11:20:58</td><td>62656</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>12:25:08</td><td>12:36:51</td><td>01920356c83
d6933</td><td>56989553991</td><td>SS</td><td>77665205-9</td><td>702</
td><td>7896186</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JKNJ</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td>un plan muy
caro</td><td>3</td><td>IVR_105</td><td>56989553991</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=IXJ_7k6etJnR54iEh6mZkb8epNm8ILVsYZ1EBnc-bUg</td><td>Me atendieron super bien y me
entendieron mi problema que tenia en el momento así que muy agradecida de los
que me atendieron eso seria.</td>
</tr><tr>
<td>90951894570</td><td>19/06/2023</td><td>16:32:31</td><td>66165</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>12:47:22</td><td>13:19:00</td><td>01920356c83
dbaf7</td><td>56951894570</td><td>CC</td><td>76619875-9</td><td>1888</
td><td>7901185</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K94M</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56951894570</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>3</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ivGCJ0D1sLmpyXh5Mu-te7EKi3ApaZVlRIuuyVYPbNk</td><td>No responde</td>
</tr><tr>
<td>90988941113</td><td>19/06/2023</td><td>10:48:28</td><td>62309</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>19:01:37</td><td>19:15:05</td><td>01900358595
4e62f</td><td>56988941113</td><td>CC</td><td>43517905-3</td><td>807</
td><td>9156650</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001TEJ</td><td>Oro</
td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_105</td><td>56988941113</td><td>KONECTA_PE</
td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>3</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=UI3UibJ6CGvPeZlTAGeS3pobR-UEQQydJnt8AN7cnJM</td><td>No responde</td>
</tr><tr>
<td>90988942867</td><td>19/06/2023</td><td>14:31:58</td><td>64810</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>16:15:13</td><td>16:29:38</td><td>01920356c83
dc7fe</td><td>56988942867</td><td>CC</td><td>75742111-9</td><td>864</
td><td>7903177</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KCCH</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_IVR_Consulta_Acceso</td><td> </td><td>2</td><td>IVR_CC</
td><td>56988942867</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=ggi4vLYxxbrtab1itQZzLLkoZxPQ86vly9b3vsQ1_qY</td><td>Si fue todo bien,
muchísimas gracias Entel.</td>
</tr><tr>
<td>90975730350</td><td>19/06/2023</td><td>16:05:26</td><td>65874</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>17:52:33</td><td>18:05:19</td><td>01900358595
51cca</td><td>56975730350</td><td>CC</td><td>75410059-1</td><td>765</
td><td>9161707</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002B30</td><td>Oro</
td><td>564195</td><td>TRANSFER_CONV_CUENTA</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56975730350</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>3</td><td>5</td><td>2</td><td>https://chile.ipsoslatam.com/si/?
u=dviBdc8xGcGJXe7zlKdiEcaVvXJpa77h6JWEmiFCzzc</td><td>La chica que me atendió
muy amable muy simpática y entendía el tema y me ayudo bastante en el
tema así que estoy a la espera de la resolución de lo que le hable.</td>
</tr><tr>
<td>90975673527</td><td>19/06/2023</td><td>10:44:54</td><td>62262</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>21:40:20</td><td>21:45:43</td><td>01920356c83
da58b</td><td>56975673527</td><td>CC</td><td>70280965-7</td><td>153</
td><td>7898817</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00K3PG</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56975673527</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>3</td><td>5</td><td>2</td><td>1</td><td> </td><td>No
responde</td>
</tr><tr>
<td>90975442872</td><td>19/06/2023</td><td>15:25:31</td><td>65426</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>15:28:24</td><td>15:47:40</td><td>01900358595
4cd8c</td><td>56975442872</td><td>CC</td><td>78292269-6</td><td>1155</
td><td>9156397</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001N9Q</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Consulta_Explicacion</td><td> </td><td>3</
td><td>IVR_CC</td><td>56975442872</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>1</td><td>1</td><td>1</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=n61i2axAfr-ll337GlqTxdKyZcHmzxXy9kXBSDjARoE</td><td>Bueno mi nombre es Alejandro
Rivero lo cual llame para que me dieran solución con respecto a mis planes
porque tengo una línea que no la estoy ocupando y el plan de 14990 y estaba
buscando alguna solución para eso o bien cierto hacer una portabilidad con los
4 números porque me esta saliendo muy caro, subieron mucho los planes de
verdad entonces yo estaba pidiendo eso más que nada y no lo dieron nunca me
estaban ofreciendo otro plan, no, fue engorroso todo el tema la verdad fue muy mala
experiencia eso fue, gracias.</td>
</tr><tr>
<td>90954064831</td><td>19/06/2023</td><td>15:26:20</td><td>65435</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>18:31:25</td><td>18:58:01</td><td>01920356c83
dd065</td><td>56954064831</td><td>SS</td><td>73317931-7</td><td>1595</
td><td>7901485</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KEFK</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_SS</
td><td>56954064831</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=_xgsSoidcl1QGyq7_DRK6imQERk_OJl04knRbuJzaiU</td><td>Gracias me resolvieron el
problema.</td>
</tr><tr>
<td>90954255226</td><td>19/06/2023</td><td>10:48:18</td><td>62304</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>13:43:52</td><td>13:54:28</td><td>01900358595
4bff8</td><td>56954255226</td><td>CC</td><td>48765706-9</td><td>636</
td><td>9150365</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001JT8</
td><td>Diamante</td><td>563432</td><td>TRANSFER_RECLAMOS_MOVIL_D</
td><td>VAG_CL_105_INB_PER_MOV_DEF_KTAP_RECLAMOS_MOVIL</
td><td>VQ_RECLAMOS_MOVIL_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Reclamo_Ingreso</td><td>reclamo</td><td>3</td><td>IVR_105</
td><td>56954255226</td><td>KONECTA_PE</td><td>Konecta
Peru-105</td><td>105</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=yK2NpI9bMqt7M6Chw9EDXmTRGMrgkDmbmrgTg5ravqo</td><td>Muy bueno, satisfecho.</td>
</tr><tr>
<td>90991000732</td><td>19/06/2023</td><td>10:15:33</td><td>61931</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>11:28:33</td><td>11:39:57</td><td>01900358595
50341</td><td>56991000732</td><td>CC</td><td>77226772-K</td><td>626</
td><td>9160714</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0024MS</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>ST_usuario_enojado</td><td> </td><td>3</
td><td>IVR_CC</td><td>56991000732</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>4</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90954347117</td><td>19/06/2023</td><td>12:36:29</td><td>63497</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>11:31:31</td><td>11:41:31</td><td>01920356c83
d6036</td><td>56954347117</td><td>CC</td><td>75579521-6</td><td>422</
td><td>7896086</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JIFQ</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_CUENTA</td><td>VAG_CL_103_INB_PER_MOV_DEF
_KTAP_CUENTA</td><td>VQ_CUENTA_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_G_Boleta_Dificultad_Cargo</td><td> </td><td>3</td><td>IVR_CC</
td><td>56954347117</td><td>KONECTA_PE</td><td>Konecta
Peru-Cuenta</td><td>Cuenta</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=gzsqJm23rX-rInzKQHghv0rACVdmpMLBYLtsMTrYcA4</td><td>Satisfactoria porque la
señorita que me atendió fue muy amable en solucionarme, el problema y
ágil la gestión, para otras oportunidades había tenido mucha
problema en este caso fue muy rápido así que muy satisfecho con la
atención. Gracias.</td>
</tr><tr>
<td>90954461734</td><td>19/06/2023</td><td>16:31:27</td><td>66154</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>15:47:48</td><td>16:12:02</td><td>01920356c83
d83e8</td><td>56954461734</td><td>SS</td><td>74885147-K</td><td>1401</
td><td>7898509</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JRD3</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>3</td><td>IVR_SS</
td><td>56954461734</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>4</
td><td>4</td><td>4</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=8v2HJsQseOFLUW3IwGvtr4gHtOSRTsH7K7GXoZdFm-o</td><td>No responde</td>
</tr><tr>
<td>90954582725</td><td>19/06/2023</td><td>15:56:56</td><td>65772</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>16:05:12</td><td>16:47:29</td><td>01900358595
5160c</td><td>56954582725</td><td>CC</td><td>76619875-9</td><td>2536</
td><td>9160960</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0029D4</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56954582725</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>4</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=nTNmqGe42yGXvI5KEYp5vxUqo20e33JowDZSrOJs6mw</td><td>No responde</td>
</tr><tr>
<td>90991515836</td><td>19/06/2023</td><td>16:28:02</td><td>66110</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>17:29:38</td><td>17:35:00</td><td>01900358595
51b4a</td><td>56991515836</td><td>CC</td><td>74735576-2</td><td>321</
td><td>9162966</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES002AN0</td><td>Plata</
td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</
td><td>INBOUND</td><td> </td><td> </td><td>2</td><td>IVR_CC</
td><td>56991515836</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?u=-
xp5gopPA99XVcjMR-xEH1ykDRA04cUexIh_rbJ99Gc</td><td>No responde</td>
</tr><tr>
<td>90991342778</td><td>19/06/2023</td><td>11:33:59</td><td>62784</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>08:51:02</td><td>09:02:40</td><td>01920356c83
d4394</td><td>56991342778</td><td>CC</td><td>71619286-5</td><td>509</
td><td>7897889</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JBB6</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_S2SHOGAR</td><td>VQ_S2S_HOGAR_GENERAL_CL</
td><td>INBOUND</td><td>TR_PV_G_Dificultades_Reclamo</td><td> </td><td>3</
td><td>IVR_CC</td><td>56991342778</td><td>KONECTA_PE</td><td>Konecta Peru-S2S
Hogar</td><td>S2S
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td> </td><td> </td><td> </td><td> </td><td>No responde</td>
</tr><tr>
<td>90956275882</td><td>19/06/2023</td><td>13:04:25</td><td>63806</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>14:47:09</td><td>14:56:11</td><td>01920356c83
d7ce9</td><td>56956275882</td><td>CC</td><td>75254842-0</td><td>541</
td><td>7895362</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JPL5</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_MOVIL</td><td>VAG_CL_103_INB_PER_MOV_
DEF_KTAP_S2SMOVIL</td><td>VQ_S2S_MOVIL_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>2</td><td>IVR_CC</td><td>56956275882</td><td>KONECTA_PE</
td><td>Konecta Peru-S2S Movil</td><td>S2S
Móvil</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</
td><td>5</td><td>5</td><td>1</td><td>https://chile.ipsoslatam.com/si/?
u=tLXbr9SFnI3xm6wyZmM6McYVCg8yNfn8GarEVznQi0s</td><td>Mucho conocimiento respecto
del tema que se le planteo para dar rápidamente la solución,
gracias.</td>
</tr><tr>
<td>90976516669</td><td>19/06/2023</td><td>14:29:43</td><td>64782</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>10:21:48</td><td>10:30:37</td><td>01900358595
4ff08</td><td>56976516669</td><td>CC</td><td>74232140-1</td><td>529</
td><td>9158094</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES0023L5</
td><td>Diamante</td><td>563429</td><td>TRANSFER_CONV_TECNICO</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_G_Chat_Ejecutivo_Solicitud</td><td> </td><td>3</
td><td>IVR_CC</td><td>56976516669</td><td>KONECTA_PE</td><td>Konecta Peru-
Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>1</td><td>1</td><td>1</td><td>2</td><td>https://
chile.ipsoslatam.com/si/?u=9pL7SBQQ8MgeYEv1zNRFfRQTFj3twANDjdbDnnRmKmY</
td><td>Entel es una empresa muy mala, muy ineficiente al cual no me permite
trabajar al ritmo que debo trabajar.</td>
</tr><tr>
<td>90976719310</td><td>19/06/2023</td><td>16:37:27</td><td>66224</
td><td>Call Center
Móvil</td><td>18/06/2023</td><td>16:47:37</td><td>17:07:23</td><td>01920356c83
dca01</td><td>56976719310</td><td>CC</td><td>7287939-2</td><td>1185</
td><td>7902616</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00KCSK</td><td>Oro</
td><td>563429</td><td>TRANSFER_CONV_COMERCIAL</
td><td>VAG_CL_103_INB_PER_MOV_DEF_KTAP_COMERCIAL</td><td>VQ_COMERCIAL_GENERAL_CL</
td><td>INBOUND</td><td>RN_PV_M_Reclamo_Ingreso</td><td> </td><td>3</
td><td>IVR_CC</td><td>56976719310</td><td>KONECTA_PE</td><td>Konecta Peru-
Comercial</td><td>Comercial</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</
td><td>4</td><td>5</td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90956102178</td><td>19/06/2023</td><td>11:02:56</td><td>62459</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>12:08:56</td><td>12:17:30</td><td>01920356c83
d6642</td><td>56956102178</td><td>CC</td><td>75723630-3</td><td>513</
td><td>7899233</td><td>2</td><td>0291HPN46SA75BINNB7J82LAES00JK04</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_S2S_HOGAR_PLUS</td><td>VAG_CL_103_INB_PER
_MOV_DEF_KTAP_S2SHOGAR_PLUS</td><td>VQ_S2S_HOGAR_PLUS_GENERAL_CL</td><td>INBOUND</
td><td>RN_PV_M_Plan_Consulta_Info</td><td> </td><td>2</td><td>IVR_CC</
td><td>56956102178</td><td>KONECTA_PE</td><td>Konecta Peru-S2S Plus
Hogar</td><td>S2S Plus
Hogar</td><td>KONECTA</td><td>6</td><td>2023</td><td>20236</td><td>5</td><td>5</
td><td>5</td><td>1</td><td> </td><td>No responde</td>
</tr><tr>
<td>90991905917</td><td>19/06/2023</td><td>11:37:01</td><td>62825</
td><td>Call Center
Móvil</td><td>17/06/2023</td><td>15:23:52</td><td>15:37:28</td><td>01900358595
4cd06</td><td>56991905917</td><td>CC</td><td>73857973-9</td><td>554</
td><td>9154006</td><td>2</td><td>00NRIR7M7OA8NF98UB6J82LAES001N5K</td><td>Oro
Plus</td><td>563429</td><td>TRANSFER_CONV_TECNICO</td><td>VAG_CL_103_INB_PER_MOV_DE
F_KTAP_TECNICO</td><td>VQ_TECNICO_GENERAL_CL</td><td>INBOUND</td><td> </
td><td> </td><td>3</td><td>IVR_CC</td><td>56991905917</td><td>KONECTA_PE</
td><td>Konecta
Peru-Tecnico</td><td>Técnico</td><td>KONECTA</td><td>6</td><td>2023</
td><td>20236</td><td>5</td><td>5</td><td>5</td><td>1</td><td>https://
chile.ipsoslatam.com/si/?u=1aIBO8qr3SmNlskmCLjV27lFXKMUL9soBrrtGVGkFGw</
td><td>Sufrí el hurto de uno de mis teléfonos móviles, la ejecutiva
fue muy diligente en ayudarme en el proceso así que todo bien con la
atención.</td>
</tr>
</table>
</div>