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Management Discussion and Analysis

Operating Results Our Operating Segments


We organize and report our business in seven
The following discussion and analysis of our financial
operating segments:
condition and results of operations should be
read in conjunction with our audited consolidated • China commerce;
financial statements and the related notes included
in this annual report and in particular “Business • International commerce;
Overview.” This discussion contains forward-looking
statements that involve risks and uncertainties. Our
• Local consumer services;
actual results and the timing of selected events could • Cainiao;
differ materially from those anticipated in these
forward-looking statements as a result of various • Cloud;
factors, including those set forth under “Risk Factors”
and elsewhere in this annual report. We have prepared
• Digital media and entertainment; and
our consolidated financial statements in accordance • Innovation initiatives and others.
with U.S. GAAP. Our fiscal year ends on March 31 and
references to fiscal years 2020, 2021 and 2022 are to This presentation reflects how we manage our
the fiscal years ended March 31, 2020, 2021 and 2022, business to maximize efficiency in allocating resources.
respectively. This presentation also provides further transparency
to our various businesses that are executing different
Overview phases of growth and operating leverage trajectories.

Our total revenue increased by 41% from RMB509,711 We present segment information after elimination
million in fiscal year 2020 to RMB717,289 million in of inter-company transactions. In general, revenue,
fiscal year 2021, and further increased by 19% to cost of revenue and operating expenses are directly
RMB853,062 million (US$134,567 million) in fiscal attributable, or are allocated, to each segment. We
year 2022. Our net income increased by 2% from allocate costs and expenses that are not directly
RMB140,350 million in fiscal year 2020 to RMB143,284 attributable to individual segments, such as those
million in fiscal year 2021, and decreased by 67% to that support infrastructure across different operating
RMB47,079 million (US$7,427 million) in fiscal year segments, to different operating segments mainly on
2022. the basis of usage, revenue or headcount, depending
on the nature of the relevant costs and expenses.
Our non-GAAP net income, which excludes the effect
of share-based compensation expense, amortization In discussing the operating results of these seven
and impairment of intangible assets, impairment of segments, we present each segment’s revenue,
investments and goodwill, gain or loss on deemed income from operations and adjusted earnings before
disposals/disposals/revaluation of investments, interest, taxes and amortization, or adjusted EBITA.
and certain other items as adjusted for tax effects,
increased by 30% from RMB132,479 million in fiscal Our reported segments are described below:
year 2020 to RMB171,985 million in fiscal year • China commerce . China commerce segment
2021. Non-GAAP net income decreased by 21% to mainly includes our China commerce retail
RMB136,388 million (US$21,515 million) in fiscal year businesses such as Taobao, Tmall, Taobao Deals,
2022. For further information on non-GAAP financial Taocaicai, Freshippo, Tmall Supermarket, Sun
measures we use in evaluating our operating results Art, Tmall Global and Alibaba Health, as well as
and for financial and operational decision-making wholesale business including 1688.com.
purposes, see “—Non-GAAP Measures.”
• International commerce . International
commerce segment mainly includes our
international commerce retail and wholesale
businesses such as Lazada, AliExpress, Trendyol,
Daraz and Alibaba.com.

115 Alibaba Group Holding Limited

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