2072 - C36 — NISMBA(N) — M — 22 SONATA A THIRD SEMESTER M.B.A. DEGREE EXAMINATION, MARCH 2022 (NEW) (CBCS) MANAGEMENT Paper : C7 - Project Management Time : 3 Hours] (Max. Marks : 50 SECTION -A (10x1=10) 1. Answer any 10 out of 12 sub-questions. s. What is your company willing to offer ? © walt Mr. Lalit Sudhakaran : We are pre| pared to su 4600 INR per tyre. That's the rock bottom we canny Such tyres at making any profit at this level. go. We are hardly"hy 4 , AAC “S 8324- C40 — IIs MBA (N) — F_ 21 Mr. Lalit Sudhakar: Product, we feel th: can sell itself. ‘an : Our price is 1600 INR. Given the quality of our ‘at we don’t have to Negotiate with prices. The Product Mr. K. S. Singh : What you mean is that you really want to overcharge your large original equipment manufactures. Even with the volume We are offering you, you seem to be too greedy. If you feally want our business, you should try to understand us. This take it or leave it attitude is going to backfire on you. pany does not allow any of the lay with the prices for any customers. Mr. K. S. Singh : What do you mean by that ? With the kind of volume Wwe are offering, you are not Teady to come down on Prices ? Mr. Lalit Sudhakaran : That's right. My Company has got the best rated Steel radial tyre in the industry and we cannot afford to negotiate on Price. Mr. K. S. Singh : All right gentleman, you are missing a huge Opportunity ere for business; if this is the Way you work, then | don’ Questions : a) Isthis a goodllustration of how Negotiations should take place ? What kind of bargaining tactics are used by both the parties in this case ? b) What should Mr. Lalit Sudhakara in have done to close the sale ? Suggest a negotiation strategy for him. a2090 — C56 - IISMBA(N) - Mm - 29 CTV OO DVN AN THIRD SEMESTER M.B.A.(NEW) (CBCS) DEGREE EXAMINATION, MARCH 2022 MANAGEMENT C27 : Emotional Intelligence and Managerial Effectiveness Time : 3 Hours] [Max. Marks : 50 Instructions :i) All Sections are compulsory. ji) Read instructions given at each Section. iti) Relevant illustrations must be given wherever required. SECTION -A - Answer any ten out of twelve of the following sub-questions. Each question carries one mark. (10x1=10) a) What is emotional intelligence ? b) What is self-awareness ? c) What do you mean by Empathy ? d) What are Social Skills ? e) What is self-regulation ? f) What is self-motivation ? g) What do you mean by self-management ? h) What is emotional relearning ? i) What do you mean by EQ Brain ? j) What is Relaxation Technique ? k) What are emotional competencies ? 1) What do you mean by Optimism ? [P.T.0.se _1iSMBA(N) -M~22 UVR TMT TCAP TET CELTTAE TET SECTION -B 2090 - ‘Answer any four questions. Each question carries five marks. (4x5=20) 2. Briefly explain the benefits of Emotional Intelligence. 3, What are the difference between Trait El and Ability El 2 4, How do you understand and manage the emotions ? 5. Explain the power of re-framing. 6. Explain the barriers to empathy. SECTION -C Answer any one question. Each carries ten marks. (1x10=10) 7. Explain the five dimensions of Trait El Model in detail. 8. Explain the important roles of emotional intelligence at work. SECTION - D (Compulsory) 10 9. What is empathy and why it is considered an essential emotional competence ? Discuss the centrality of childhood experiences in learning skills associated with empathy.Mm) ‘ 2087 — C53 — IIISMBA(N) — M - 22 SAC MN 0 8 THIRD SEMESTER M.B.A. (NEW) (CBCS) DEGREE EXAMINATION, MARCH 2022 MANAGEMENT Paper — C24 : Organization Development and Institution Building Time : 3 Hours} (Max. Marks : 50 SECTION -A 1. Answer the following sub-questions. Each question carries one mark. (10x1=10) a) Define OD. b) What is idea generation ? c) What is role playing ? d) What is refreezing ? e) Define organizational culture. f) What are career anchors ? g) What do you mean by MBO ? ~ h) Who are change agents ? i) What do you mean by diagnosing ? j) What is vestibule training ? SECTION -B Answer any four questions. Each question carries five marks. 2. 3. 4. (4x5=20) Discuss the various forces responsible for change in the organization. Write a short note on third party peacemaking interventions. Bring out the need of empowerment. Also discuss the costs associated with employee empowerment. [P.7.0.—y N \ \ 2087 - C53 - IIISMBA(N)-M-22 2. ATED EATER 5. Why HR manager does encot ildir hy a rage team building ? How d building helps in organization development ? 7 oe team 6. What is Action Research ? Explait ic ? Explain action research it supplements OD? process. How it SECTION -C Answer any one question out of 2 questions which carries ten marks. (1x10=10) 7. Explain in brief various kinds of organization structure interventions. olitics are two important factors that cannot be ignored 8. “Power and pi by managers dealing with organization development”. Discuss the statement. SECTION - D (Compulsory) (1x10=10) 9. Read the case and answer the following. nnel office of Prashant Chemicals limited informed the middle acircular that a group of consultants would be calling on them later in the week to provide training on team building. The consultants would be emphasizing on how to develop team work and to build inter group relationships throughout the Company. The information also contained the approach to be adopted by the consultants and team building: problem sensing, explained the five-step process of pull examining differences, giving and receiving feedback, developing s. The circular also included a interactive skills, and follow up action: note on the utility ‘of team building in organisational effectiveness. On receiving the circular, middle managers, felt tensed as they though team building as an exercise involving a lot of hocus-pocus as they experienced in sensitivity training exercises in which participants used to attack each other and let out their aggression by heaping abuse on efore, the managers felt that the consultants were those disliked. Ther not needed for team building. One of the managers comm ‘ that as we understand what is involved in team building, aoe oe A go The perso! managers throughgnc AT -3- 2087 ~ C53 - IIISMBA(N) - M- 22 ahead and conduct Session ourselves. All we have to do is to choose a manager who is liked by everyone and put him in the role of change agenU/consultant. After all, you really do notneed high priced consultants to do team building stuff. You just have a good feel for human factor’ The other managers generally agreed. However, the corporate personal director turned down their suggestion and proceeded with his original programme of hiring consultants. Questions : 4. Why did middle managers show resistance to team building approach of organisation development? 2. Do you think the managers had accurate view of team building concept and role of external consultant in that? 3. Did corporate personnel office sell the concept of team building and its usefulness properly to middle managers? What actions should the department have taken? EES Pree eee2083 — C48 — IIIS MBA(N) -— M - 22 TWA TEEPE PE THIRD SEMESTER M.B.A. (NEW) (CBCS) DEGREE EXAMINATION, MARCH 2022 MANAGEMENT C19 : Derivatives Market and Risk Management Time : 3 Hours} (Max. Marks : 50 Instructions ; 1) All Sections are compulsory. 2) Read instructions given at each Section. 3) Relevant illustrations must be given wherever required. SECTION -A 4. Answer any ten out of twelve of the following sub-questions, each question carries one mark : (10x1=10) a) What factors determine the need to hedge 2 b) Who are clearing members ? c) What is meant by LIBOR ? d) What is meant by covered interest arbitrage 2 e) What is meant by an open interest ? f) What is a currency swap ? g) Whatis a warrant ? h) Under what circumstances would you wri ite a call option ? i) What is meant by the time value of an option ? j) What is the advantage of writing a covered call over writing call ? k) What are the assumptions about share price movement inbi inomial options pricing 2 1) What are the factors that determine the put price ? anaked [P.1.0.2083 - C48 - IIIS MBA(N) = M= 22-2 LOCATE TATA AEA, ' SECTION - B Answer any four questions, each question carries five marks: — (4x5=20) 2. Explain how index futures can be used for speculation. 3. Why is it that only price risk can be hedged, and not operating risk or event risk ? 4. What are the major differences between an interest rate swap anda currency swap ? is selling at Rs. 100/-, is entered 5. A forward contract on a share that i 3—months. into at a price of Rs. 105/-. The contract has a maturity of Determine the continuously compounded risk-free rate © implied in this contract. f interest 5 intrinsic value 6. From the following data, determine for each opto” eating and the time value. S.No. | Option| Stock Price Exercise Price Ce 1 Put 36 2 Call 48 | 3 [call 107.50_ 4 Put At geCTION ~ © carries ten marks (1x10=10) Answer any one question whe” 7. What are interest rate caPS: interes When would these be used fail rate floors, and interest rate collars ?/ UCN ATTA TET 5. 208g — C48 ~ IIS MBA(N) - M- 22 8. The following data are given : Stock Price ‘ Rs. 120 Exercise Price : Rs. 120 Risk-free rate of interest 5% p.a. Standard deviation of Continuously compounded rate of return (0) : 0.20 ‘Time to maturity 45 days Calculate the call and put option values using these data. SECTION -D (Compulsory) (1x10=10) 9. An investor buys five futures contracts on gold at the MCX of India. Each contract is for 100g. The price quotation is Rs. 15,550/- per 10g. The tick size is Rs.1. Initial margin is set at 4%, while the minimum, margin is 90% of the Margin. Find out the gain or loss on a daily basis for short and long positions in five contracts of gold if the clearing prices for the next 10 days are as given : Day [4 2 Price | 15,520 | 15,305, 3 4 5 15,410 | 15,220 | 15,440 6 7 8 15,340 | 15,600 | 15,630 9 10 15,670 | 15,870 Indicate the position of the margin account and Margins calls, if any, ntracts are marked to market. Assuming ir positions at a price of 15,870 day, find out the gains and losses of the long and short futures. Confirm the same fVAL 2068 — C32 - IIS MBA(N) ~ M- 22 CHO Ge re a THIRD SEMESTER M.B.A. ( CBCS) DEGREE (New) EXAMINATION, MARCH 2022 MANAGEMENT Paper - C2 : Business Ethics Time : 1.5 Hours] (Max. Marks : 25 Instructions : j) All sections are compulsory. ii) Read instructions given at each Section. iii) Relevant illustrations must be given wherever required. SECTION - A . Answer any five out of six of the following sub-questions. Each question carries one mark. (5x1=5) a) What do you mean by non-cognitivism ? b What do you mean by Deontological theory ? c) What do you mean by an ethical problem 2 d What is the importance of ethics in business ? e) What are moral decisions ? f) What do you mean by classical theory ? [p.7.0.i - -M-22 2oee— 032— mS MBN) M25 scarey ET SECTION - B Answer any two questions. Each question carries five marks. (2x5=10) 2. Explain Teleological theory in detail. 3. Discuss Hybrid theory of ethics in detail. ( 4. What do you mean by code of conduct ? SECTION -C Compulsory : (1x10=10) 5. Illustrate with examplegyhow do you make ethical choices in business.1769 — IIIS MCJ - OE - M - 22 | CAMCAOANUTSNN ENO UA THIRD SEMESTER M.A. (CBCS) DEGREE EXAMINATION , MARCH 2022 JOURNALISM AND MASS COMMUNICATION (New) Paper — 3.5 : Radio and Television (OEC) Time : 3 Hours} [Max. Marks : 75 Instructions :_ Answer any five questions including Question No. 8 which is compulsory. All questions carry equal marks. mareaine : seNODT J BAOTS Hs senddmanmygnen MZOLO. DD, ggrerte Bebpe ORT. ; (15x4=60) 4. Explain the organization and functions of Television studio. wo. Agoind mong Cees aody abe nena, Qgox0. 2. Discuss the various steps in producing a TV programme. tip. mobrgah anor aaO, Fowys aS soa soz) wesr20. _ 3. Amplify the production stages of a Radio programme. td moro saves Bosrg BOs QBOX. 4. Prepare a radio talk show of your choice along with programme title. emebormn nakysnip asloizs does motor geesper, AHA’ wo, ang SEedB NAO. 5. Describe the origin and growth of TV in India. aptedtd, 8.0.08) eons> abe) eivstedrt oso SION 1p.7.0.1769 - lls MCJ - OE - M— 22 det NTT AT 6. List out the agriculture related programme broadcast in TV and Radio. * nae Beadioen?g, gmorads ga youogs wor zany By ane 7. Elucidate the role of TV and Radio during COVID-19 crisis. gneaw- 19 nes FoByrad, 42. sbzy Beqodmerido DBF txt mee Dod HATE HEA. g. Write short notes on : (5x3=15) gendsreri oxo asaes 280000 + 4) SITE. 2) Community Radio. Ast emadd. 3) TRP. CT.2084 — C49 - IIISMBA (N)-M-22 IMT Tn) THIRD SEMESTER M.B.A. (NEW) (CBCS) DEGREE EXAMINA MANAGEMENT C20 : Principles and Practices of Modern Banking Time : 3 Hours] ‘TION, MARCH 2022 [Max. Marks : 50 Instructions : i) All Sections are compulsory. ii) Read instructions given at each Section. iii) Relevant illustrations must be given wherever required. SECTION -A (10x1=10) 1. Answer any ten out of twelve of the following sub-questions. Each question carries one marks. a) Who is Underwriter ? b) Whatis plastic money ? What is retail bank ? List different features of Negotiable Instruments. What is SLR ? What is NPA ? Credit Rating. List few Pvt. Sector banks in India. What is Core Banking ? What is VOSTRO and NOSTRO Accounts ? What is EXIM Bank ? 1) What do you mean by KYC ? ¢) d e) f 9) hl SesctZTeelLl2e IP.T.0.84 — C49 — ISNA (N) — Mi — 22 MINNIIRQUGUE A POOR 2084 — - - SECTION -B Answer any four questions, each question carries five marks. (4x5=20) 2. Discuss functions of Banks in building Indian Economy. . Discuss different types of loans banks offer to its customers. . Explain the functions of EXIM Bank. . Explain various Credit Rating Agencies working in India. oa fF w . Discuss the relationship between banker and customer in detail. SECTION -C Answer any one. (1x10=10) 7. Explain in detail Indian Banking System with its Evolution and Types. What is Credit Card ? What are its types ? Critically evaluate the credit card services from the point of view of Issuer, card holder and member establishment. 8. SECTION -D (Compulsory) . “Demonetisation has increased the changing online banking sc use of digital banking in India”. Discuss Also highlight precautionary enario in light with the above statement. measures need to be taken by clients, (1x10=10)1614 - IIISENG(N) - OE - M - 22 CN 0 00 0 THIRD SEMESTER M.A. (NEW) DEGREE EXAMINATION, MARCH 2022 ENGLISH (OEC) (CBCS) Paper — 3.5 : Communicative English Time : 3 Hours) [Max. Marks : 75 Instruction : Answer all the questions. 1. a) Write an essay on Success in Life. OR b) Attempt precis-writing for the following passage : There is an enemy beneath our feet-an enemy more deadly for his. complete impartiality. He recognizes no national boundaries, no political parties. Everyone in the world is threatened by him. The enemy is the Earth itself. When an earthquake strikes, the world trembles. The power of a quake is greater than anything man himself can produce. 10 But today scientists are directing a great deal of their effort into finding some way of combating earthquakes and, perhaps at some time in the near future, mankind will have discovered a means of protecting itself from earthquakes. An earthquake strikes without warning. When it does, its power is immense. If it strikes a modem city, the damage it causes is as great as if it has struck a primitive village. Gas mains burst, explosions are caused and fires are started. Underground railways are wrecked. Buildings collapse, bridges fall, dams burst and gaping crevices appear in busy streets. If the quake strikes at sea, huge tidal waves sweep inland. If it strikes in mountain regions, avalanches roar down into the valley. Consider the terrifying statistics from the past 1755: Lisbon, capital of Portugal-the city was destroyed entirely and 450 killed; 1970: Peru-50,000 killed. 1n1968, an earthquake struck Alaska. As this is a relatively unpopulated part, only a few people were killed. But it is likely that this was one of the most powerful quakes ever to have hit the world. (P10.{ 14 —MISENG(N) — OE —M— 22-2. VFN TENE AAU PEA Geologists estimate that during the tremors, the whole of the state moved over 80 feet farther west into the Pacific Ocean. Imagine the power of something that can move an entire subcontinent! This is the problem that scientists face. They are dealing with forces So immense that man cannot hope to resist them. All that can be done is to try to pinpoint just where the earthquake will strike and work from there. At least some Precautionary measures can then be taken to save lives and some property. (329 words) 2. a) Following the conventions of preparing CV, prepare your curriculum Vitae for the post of Assistant Professor at a University. 10 OR b) Write a letter to a local newspaper, requesting him to publish your article on improving the ecological system. 3. a) Read the passage carefully and answer the questions that follow: 10 It is an indisputable fact that the world has gone too far with the innovation of new technologies such as mobile phones, the internet and so on, due to which people are able to tour the cosmos virtually sitting at one place using their smart devices or other technological gadgets. Though mobile internet access is oftentimes hurried and short, it can still provide common internet features like alerts, weather data, emails, search engines, instant messages, and game and music downloading. Due to the easy access of smartphones, communication has been very effective and instant. People are able to convey their message all around the globe to their loved ones without spending hefty sums of money. Adults are always fond of such gadgets and they always welcome and adopt such new technology readily. Further, young people have been able to broaden their minds and improve their skills by doing research on the Internet. For instance, they use smart phones to look up any new word they come across. As we know that most of the universities have online teaching provisions and smartphones assist the students to complete their assignments on time.of an emergency, Likewise, vital importance in Preventi information to the Security forces in tir Ng crimes j ime. Nonetheless, for the youn 9, the use of Mobile phones can be aware of its bad outcomes. Also, a major Contributor to its Prepaid or pay as you go service: Store. This allows subscribers to load text or airtime credits to their handsets by the use of their credit cards, debit cards or by buying @ prepaid card from the network they subscribe to. This plan also doesn't commit a particular Customer to a contract. If the prepaid card is not that appealing to you, then you can opt to subscribe using the pay by month plan. 1) How are smartphones helpful in communication ? Popularity is the availability of S froma phone shop or an online 2) What are the benefits of mobile phones for the young generation ? 3) How can mobile phones be considered ‘lifesavers’ ? 4) Mention any two demerits of mobile phones. 5) How is a prepaid card useful to mobile phone users ? OR b) Following the rules of paragraph writing, write a good paragraph ‘on ‘Importance of Goal in Life’.i \ \ 1614 -IIISENG (N)-OE-M-22 Qe NE ETNA, | 4. a) Write a dialogue between a villager and a social worker on keeping \ » \ the environment clean. OR b) Write a dialogue between two friends on life in metropolitan cities. 5. Comment on Joe and Delia’s love for each other. ie 6. Sketch the character of Arun in ‘The Thief’. L 7. Bring out the significance of the title “My Brother, My Brother’. it 8. What story is made-up by Vera which disturbs Mr. Nuttel ? Why does 7 she do so ? 9. Write a note on Schatz’s suffering in “A Day's Wait” and why does he 7 suffer so.2080 -— C45 — IIIS MBA(N) - M - 22 ANOS OU AA THIRD SEMESTER M.B.A. DEGREE (New) (CBCS) EXAMINATION, MARCH 2022 MANAGEMENT C16 : Applied Marketing Research Time : 3 Hours] [Max. Marks : 50 SECTION-A 4. Explain following terms (any 10) : (10x1=10) a) Marketing research. 'b) Research problem c) Hypothesis d) Questionnaire ) Cluster analysis f) Multidimensional scaling g) Likert scale h) TRE. i) TAT j) Ethnography k) Longitudinal and cross-sectional research \) Bibliography. SECTION -B Answer any four questions, each question carries five marks. (4x5=20) 2. Explain the components of marketing information system. 3. Differentiate between management problem and research problem. [P.7.0.2080 - C45 — IIS MBA(N) ~M-22 2. TAU VEUVIUUAULY QOD CPU AP 4. Explain the basic measurement scales. 5. Explain the types of media research. 6. Define focus group. Explain the advantages and disadvantages of focus group. SECTION - C Answer any one of the following questions, which carries 10 marks. (1x10=10) 7. India has successfully launched the Free Vaccination Campaign to 18-45 age group. The team of researchers want to study the success of this vaccination program. As a market research students how will you help the team ‘of research to know the success of vaccination program ? 8. Prepare questionnaire for customer satisfaction survey for any product service and also mention which statistical tools are used for analysis. SECTION -D (Compulsory) . Case study : (1x10=10) o It was Monday morning and Roland, the statistician fora small marketing research house, was sitting at his terminal cleaning up the tabulation program for a telephone survey that was currently in the field. Todd, the owner of the firm, walked into Roland's office. “Roland, | just heard from the interviewing service that the data collection for the bank study won't be completed for at least two weeks. | guess we should have pretested the questionnaire. It's taking twice as long to complete the interviews as we estimated. Not only are we going to lose money on this project, but the final report is due in two weeks”. “Oh no!” cried Roland. “We need a week just to edit and code the open- ended questions before data entry can begin. We'll have to beg for time from the bank".{AMORA AM AOE EAA. 2080 — C45 - IIIS MBA(N) - M - 22 “We can't do that. Remember how | got the project ? -- They had been quoted $ 30,000 by Jones and Wilson Research and | told them we . could do it in half the time and for only 20 grand.” There was silence for a few minutes and then Todd added, I've got an idea. We stop interviewing now with the 352 interviews that are complete and bump the numbers up to 500 with a multiplier, you know, a weighting routine. Roland, you can do that with just a few lines of Programming. The bank ' will never know. Hell, they don’t know anything about survey research much less statistics. The printout will only show the bumped-up numbers and they will never see the programming. Before Roland could say anything, Todd was walking out of the office saying, “Start doing your magic with the Programming now and I'll call the interviewing service. This is great, we'll make money and get the job done ; on time. Go to it, Roland!” After Todd left his office, Roland said aloud, marketing research statistician and I've got an idiot for a boss”. As he { reflected on the situation he thought, “bumping-up the numbers without | telling the client is like stealing their money. And even if they are told, I'm not sure if the statistical routines we plan to use will be appropriate for weighted data. | don’t know what to do. | guess other companies weigh data and | do need this job. But...”. “Terrific, my first job as a real ‘ ‘ Questions : 1) Identify the issues in this case and explain this related marketing research concept. 5 2) As a market research student what you suggest to Roland. 52067 — C31 - IIIS MBA(N) - M—22 AEE cH TS AE THIRD SEMESTER M.B.A. (NEW) (CBCS) DEGREE EXAMINATION, MARCH 2022 MANAGEMENT Paper — C1 : Strategic Management Time : 3 Hours] (Max. Marks : 50 Instructions : i) All Sections are compulsory. ii) Read instructions given at each Section. iii) Relevant illustrations must be given wherever required. SECTION —A 41. Answer any ten out of twelve of the following sub-questions. Each question carries one mark. (10x1=10) a) What is Synergy ? b) What do you mean by Bypass Attack ? c) What is Strategic Window ? d e) What do you mean by Triggering Event ? f) What is PESTLE Analysis ? g) Whatis Dis-investment Strategy ? h) Whatis Strategic Business Unit ? i) What do you mean by Strategic Alliance ? j) What do you mean by Core Competency ? k) Whatis Horizontal Integration ? 1) What is Benchmarking ? What is Corporate Governance ? [P.7.0.2067 - C31 - IIIS MBA(N) - M- 22 NON A SECTION -B Answer any four questions. Each question carries five marks. (4x5=20) z, Oa wo Explain strategic management process. Discuss Porters, Generic Strategies with relevant example. . Why “No Change Strategy” is viewed as no strategy in itself ? . Prepare TOWS Matrix for any Company of your choice. . “Today's Corporate are using CSR as a Strategy.” Discuss. SECTION -C Answer any one of the following questions. Each carries 10 marks. (1x10=10) 7. Select any industry of your choice and apply Porters’ Five Force Model to discuss about the attractiveness of the industry. . What are Retrenchment strategies ? Under what circumstances they are preferred ? SECTION — D (Compulsory) . Solve the following case study : 10 ‘As a strategist, you have been asked to perform PESTEL Analysis and prepare Strategic Factor Analysis Summary for a Company of your choice. You have been asked to write down its relevance with proper justification.