AP012-EV04

“Políticas Ambiente laboral - Inglés”

SIRLY PATRICIA ESCORCIA POLO

INSTRUCTOR

MARIA CLAUDIA LARA ILLERA

TECNÓLOGO EN GESTIÓN DE MERCADOS - 2282410

SERVICIO NACIONAL DE APRENDIZAJE - SENA

CENTRO DE COMERCIO

REGIONAL ANTIOQUIA MEDELLÍN

15 DE MAYO DE 2021
 Human Resources Management

Within the scope of the internal organization of the company, the human resources
department is responsible for the management of the organization's human
resources, and is made up of a group of people who are organized in the company
to achieve the following objectives: select and train the people that the company
needs, provide workers with the necessary means so that they can carry out their
work and try to ensure that the worker satisfies their needs.

The human resources department is one of the most important in any company,
especially when it is in a growth stage. In order to exploit its full potential, there are
certain elementary functions that must be carried out within any organization:

1.- Personnel organization and planning: it consists of planning the templates in

accordance with the organization of the company, designing the appropriate jobs,
defining functions and responsibilities, forecasting the needs of personnel in the
medium and long term, analyzing the remuneration systems and internal
promotion, among other tasks.

2.- Recruitment: are the set of procedures aimed at attracting competent

candidates for a job in the company. These recruitment techniques can be internal,
if they consist of attracting candidates from people who are part of the company's
staff, or external, if the candidates are people from outside the organization.

3.- Selection: this function is very important, since one of the determining factors of
the success of a business activity is the correct choice of the people who will work
in the company. A complete analysis of everything that the candidate brings to the
job must be carried out and for this he must go through a series of selection tests.

4.- Career plans and professional promotion: staff development can be

implemented through career plans; programs in which people can acquire the
necessary experience to later be able to progress in the organization's structure.

5.- Training: the training of workers allows the company's staff to adapt to the
changes that occur in society, as well as to technological advances. In addition to
adaptability to changes, the company must provide training for the specific task
that has to be carried out within it based on its objectives and plans.

6.- Evaluation of the performance and control of the personnel: aspects such as
absenteeism, overtime, staff movements, the age pyramid or labor relations must
be controlled from human resources, in addition to correcting the mismatches
between the skills of the worker and those required by the position.

7.- Work environment and satisfaction: it is necessary to detect the level of

satisfaction of the worker within the organization and the reasons for discontent,
with the intention of applying corrective measures. One of the factors that has the
greatest and best impact on achieving a good working environment is reconciling
work and family life.

8.- Personnel administration: consists of managing all the legal-administrative

procedures that the company's personnel entails, encompassed in areas such as
the selection and formalization of contracts, processing of payroll and social
security and control of the rights and duties of the worker.

9.- Labor relations: it is about promoting communication between the company and
its employees, using their interlocutors, who are the union representatives (works
committees, personnel delegates or union representatives). These representatives
must deal with the collective conditions of work, such as the negotiation of
collective agreements or conflicts that may arise in the company and their
solutions.

10.- Occupational risk prevention: the study of working conditions and associated
occupational risks precede the implementation of prevention and protection
measures, in order to preserve the health of the people who work in the company.

Human Resources Management is in charge of offering very good labor conditions

taking into account the worker’s welfare as well as company´s needs. Additionally,
this department is the connection between the company’s strategies and policies
and worker’s better results.