RICOH Americas Corporation Content ID# rfg054964

Product Support Guide

M124 / M125
Introduction

Model Type Color Printer

Launch Date 11/13/2012
T36yfmxxxxxx
S/N Configuration
T37yfmxxxxxx
Product Code M124/ M125

Brand/Model Name

Product Code Lanier Ricoh Savin

M124 SPC830DN Aficio SPC830DN SPC830DN
M125 SPC831DN Aficio SPC831DN SPC831DN

Product Concept

The M124/M125 is the successor to the G188/G189

series.
The M124/M125 series is being introduced to improve
customer satisfaction by providing a reliable machine with
less downtime and higher productivity.
To take in-house and vertical printing needs by wide
paper versatility and crisp image quality
To contribute to aftermarket business by attracting high
PV users.

New 4.3-inch LCD touch panel is used for easier machine

operation.
New SPR-F toner (Lower melting point than predecessor
model).
New QSU fusing unit (Quick Start up Direct Heating
fusing system).

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Order Number
Main Frame
Name EDP Description

Aficio SP C830DN 407802 Base Model

(SP C830DN for Savin/Lanier)
Aficio SP C831DN 407803 Base Model
(SP C831DN for Savin/Lanier)

Options
Product
Item Description EDP
Code
IPDS Unit IPDS Unit Type C830 M416-24 407081
1GB Memory Option Memory Unit Type O M416-27 407084
Hard Disk Drive Option Hard Disk Drive Option Type C830 M439 407181
Netware Option SD card for NetWare printing Type O M416-29 407086
Gigabit Ethernet Gigabit Ethernet Type D M416-30 407087
4 bin mail box Mail Box CS3000 M413 407088
Java VM Card VM Card Type U D640 416163
512MB Memory Option Memory Unit Type J 512MB M354 403110
PictBridge Camera Direct Print Card Type J D645 416006
IEEE802.11a/g Interface Unit IEEE802.11a/g Interface Unit Type L M344 403000
IEEE 1284 Interface Board IEEE 1284 Interface Board Type A B679 411699
1 Tray Bank Paper Feed Unit PB3120 D579 415794
2 Tray Bank Paper Feed Unit PB3130 D580 415793
1200 sheets LCT LCIT RT3020 D631 415984
1000 x 2 sheets LCT LCIT PB3140 D581 415795
Bridge Unit Bridge Unit BU3060 D634 415988
2000 sheets Booklet Finisher Booklet Finisher SR3110 D637 416007
3000 sheets Finisher Finisher SR3120 D636 416008
Punch Unit Punch Unit PU3030 NA D570 416325
Output Jogger Unit Output Jogger Unit Type 9002A B703 415903

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Supplies/Yields

Name Description EDP

Ricoh
Toner Black for Ricoh (20K) Printer Cartridge Black SP C830DNA 821117
Toner Yellow for Ricoh (15K) Printer Cartridge Yellow SP C830DNA 821118
Toner Magenta for Ricoh (15K) Printer Cartridge Magenta SP C830DNA 821119
Toner Cyan for Ricoh (15K) Printer Cartridge Cyan SP C830DNA 821120
Savin
Toner Black for Savin (20K) Printer Cartridge Black SP C830DN 821125
Toner Yellow for Savin (15K) Printer Cartridge Yellow SP C830DN 821126
Toner Magenta for Savin (15K) Printer Cartridge Magenta SP C830DN 821127
Toner Cyan for Savin (15K) Printer Cartridge Cyan SP C830DN 821128
Lainer
Toner Black for Lanier (20K) Printer Cartridge Black SP C830DN 821129
Toner Yellow for Lanier (15K) Printer Cartridge Yellow SP C830DN 821130
Toner Magenta for Lanier (15K) Printer Cartridge Magenta SP C830DN 821131
Toner Cyan for Lanier (15K) Printer Cartridge Cyan SP C830DN 821132

Black Drum Unit Black Drum Unit SP C830DN 407095

Color Drum Unit Color Drum Unit SP C830DN 407096
Transfer Unit Transfer Unit SP C830DN 407097
Fusing Unit Fusing Unit SP C830DNA 407098

Waste Toner Bottle Waste Toner Bottle SP C830DN 407100

Option Compatibility
General Accessories (G188 / G189) General Accessories (M124 / M125)
Paper Feed Unit PB3040 2 Tray Paper Bank Not Compatible Paper Feed Unit PB3130 2 Tray Paper Bank
Paper Feed Unit PB3080 1 Tray paper bank Not Compatible Paper Feed Unit PB3120 1 Tray Paper Bank
LCIT PB3050 2000 Sheet LCT Not Compatible LCIT PB3140 2000 Sheet LCT
New LCIT RT3020 1200 Sheet LCT
Booklet Finisher SR3000 1,000 Sheet Finisher Not Compatible Booklet Finisher SR3110 2,000 Sheet Finisher
Finisher SR3030 3,000 Sheet Finisher Not Compatible Finisher SR3120 3,000 Sheet Finisher
Bridge Unit BU3030 Not Compatible Bridge Unit BU3060
Punch Kit PU3000 N/A Not Compatible Punch Kit PU3030 N/A

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General Accessories (G188 / G189) General Accessories (M124 / M125)
Punch unit type 3260 NA 3/2 Not Compatible
Output Jogger Type 3260 Not Compatible Output Jogger Type 9002A
Mail Bin Type C820 Not Compatible 4-Bin Mailbox CS3000
Memory Unit Type J 512MB Compatible Memory Unit Type J 512MB
Memory Unit Type J 256MB Not Compatible
HDD Encryption Unit Type D Not Compatible
Data Overwrite Security Unit Type HM-E Not Compatible
Printer Hard Disk Drive encryption Unit Type
820 Not Compatible
HDD overwrite Security Unit type M Not Compatible
IEEE 802.11a/g Interface Unit Type J Not Compatible IEEE 802.11a/g Interface Unit Type L
Bluetooth Interface Unit Type 3245 Not Compatible
IEEE 1284 Interface Board Type A Compatible IEEE 1284 Interface Board Type A
Gigabit Ethernet Board Type B Not Compatible Gigabit Ethernet Type D
VM Card Type K Not Compatible VM Card Type U
Camera Direct Print Card Type F Not Compatible Camera Direct Print Card Type J
SD Card for NetWare Printing Type A Not Compatible SD Card for NetWare Printing Type O
BB-HPL10A-R Not Compatible
FACS 33 Cabinet Stand Replaced By Caster Table Type D
FAC35 Cabinet Stand Replaced By FAC 52 Cabinet Stand
New Hard Disk Drive Option Type C830
New IPDS Unit
New Memory Unit Type O 1GB

Branding Information
Branding is required as the machines are shipped as a generic version.
Ricoh version machines: You must attach the model label (provided) to the front cover.
Savin/Lanier: You must attach the model label (provided) to the front cover and set the Plug and Play name with
SP 5-907.

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Configuration
Main Frame Configuration

E
F

Punch Unit

D
A

B C 1200 H

A 550 x 1 Tray Common to D144

B 550 x 2 Tray Common to D144
C 2000 LCT Common to D144
D Booklet Finisher (2000 sheets) Common to D144
E 3000 Finisher Common to D144
F *Bridge unit Common to D144
G 4bin mail box U
H 1200 Sheet Side LCIT U

*Bridge unit is required when a Finisher is attached to the main unit

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Controller Options
Option Board Slot / SD Card Assignments

SD Slot 1 is used for one of the optional applications: Data Overwrite

Security Unit, Netware, Pictbridge, Data Storage Card.

SD Slot 2 is used for installing the VM Card, HDD Encryption Unit, or for
service only (for example, updating the firmware).

I/F Slot A is used for one of the optional I/F connections (only one can
C be installed): IEEE1284, IEEE802 11a/g, g (Wireless LAN) or Bluetooth.

D Gigabit Ethernet Slot B is used for only Gigabit Ethernet.

E [C] USB Printing

[D] Ethernet
[E] USB Host

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Installation
Installation Requirements
Temperature Range: 10 C to 32 C (50 F to 89.6 F)
Humidity Range: 15% to 80% RH
Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight)
Ventilation: 3 times/hr/person
3 3
Ambient Dust: Less than 0.075 mg/m (2.0 x 10-6oz/yd )
Avoid areas exposed to sudden temperature changes:
Areas directly exposed to cool air from an air conditioner.
Areas directly exposed to heat from a heater.
Do not place machine where it will be exposed to corrosive gas or vapor.
Do not install the machine at any location over 2,500m (8,200 ft.) above sea level.
Place the machine on a strong and level base. Inclination on any side should be no more than 5mm (0.2”)
Do not place the machine where it may be subject to strong vibrations.
Machine level Front to back: within 5mm (0.2”) of level
Right to left: within 5mm (0.2”) of level

Power Requirements
Input voltage level: 110 - 120 V, 60Hz:12A
Do not place anything on power cord.
The required wall outlet is a NEMA 5-15R (receptacle)

Space

A (Left) 100mm (3.9”)

B (Rear) 100mm (3.9”)
C (Right) 550 mm (21.7”)
D (Front) 750 mm (29.5”)

The recommended 750 mm (30”) front space is sufficient to

allow the paper tray to be pulled out. Additional the front
space is required to allow operators to stand at the front of
the machine.
Foot Print

Dimensions (W x D x H): 670 x 670 x 640mm (26.4" x 26.4" x 25.2" )

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Power Consumption / Noise Emission

Power Consumption

Power Consumption (Main

Auto Switch Recovery Time
unit)

SP C830DN SP C831DN
Panel Off - - - -

Auto OFF (Sleep mode) Default: 1 min. NA 1.2W or less 15 sec or less 20 sec or less

ECO Night Sensor Default: 120min. 0W - -

Installation Times
Mainframe: 30 minutes
Peripherals and Options:
U: User installation, S: Service installation
Installation
Peripherals and Options Remarks
Time(minutes)
Paper Feed Unit PB3120 (1-Tray) 10 U
Paper Feed Unit PB3130 (2-Tray) 10 U
LCIT RT3020 (1200 sheets) 10 S
LCIT RT3140 (2000 sheets) 10 U
Mail Box CS3000 (4-Bin) 15 S
Bridge Unit BU3060 10 S
Booklet Finisher SR3110 (2000 sheets) 15 S
Finisher SR3120 (3000 sheets) 15 S
Punch Unit PU3030 15 S
Output Jogger Unit Type 9002A 15 S
IPDS Unit Type C830 5 U
VM Card Type U 5 S
Memory Unit Type J 512MB 5 S
Memory Unit Type O 1GB 5 S
SD card for NetWare printing Type O 5 U
Gigabit Ethernet Board Type D 5 U
Camera Direct Print Card Type J (PictBridge) 5 U
Hard Disk Drive Option Type C830 5 U
IEEE802.11a/g Interface Unit Type L 5 U
IEEE1284 Interface Board Type A 5 U

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Storage/Transportation
Conditions for Storage Conditions for Transportation
Temperature Humidity Temperature Humidity Storage Period

Main unit -30℃ to 40℃ ～85% -30℃ to 40℃ 15%～95% 12 months

Toner Under 45℃ 15%～80% Under 45℃ 15%～80% 12 months

Remarks for Toner:

* Store in a dry, dark place where temperature does not exceed 45℃ on continuance storage/transportation conditions.
* Do not store more than 12 hours under the temperature between 41 and 45℃.
* Do not store more than a month under the temperature between 36 and 40℃.
* Do not store more than 14 days under the temperature 40℃ and the humidity 70%.
* Ideal temperature of toner use is between 10℃ and 32℃

*The definition of "Storage Period" : Starting from the timing of manufactured. The item must be unopened.

Parts / Special Tools / Maintenance

PM Parts / Yields

User Maintenance
This product has been designed for user maintenance. The maintenance kits in the table below have been
prepared as supplies. User maintenance is fundamentally performed by replacing these supplies.
Expected Q’ty/ Unique or
Item Product code EDP
Yield Kit Common
Black PCDU 60k 1 M897-02 407095 U
Color PCDU
60k 3 M897-03 407096 U
(3 PCDUs for each color C/M/Y)
Image Transfer Belt Unit 200k 1 M897-04 407097 U
Fusing Unit
(with Paper Transfer Roller, Dust 160k 1 M897-05 407098 U
Filter, Ozone Filter)
Waste Toner Bottle 40k 1 M897-07 407100 U
The yield figures in the above table are based on the following conditions:
A4 (LT) short-edge feed
5% image coverage ratio
3 prints/job

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Service Maintenance
The following items are supplied as supply items. The table shows the expected yield figures for this item when
replaced by technicians using meter click charge mode. The target is expressed as an average, since the
technician can replace the parts based on continual monitoring of the printing condition. For supply kits containing
two or more maintenance units, each unit in the kit will be registered as an individual service part. For example, the
C, M and Y PCDU will all be registered as individual service parts.
Expected Q’ty/ Unique or
Item Product code EDP
Yield Kit Common
Black PCDU 150k 1 M897-02 407095 U
Color PCDU
150k 3 M897-03 407096 U
(3 PCDUs for each color C/M/Y)
Image Transfer Belt Unit 300k 1 M897-04 407097 U
Fusing Unit
(with Paper Transfer Roller, Dust 300k 1 M897-05 407098 U
Filter, Ozone Filter)
Waste Toner Bottle 40k 1 M897-07 407100 U
The yield figures in the above table are based on the following conditions:
A4 (LT) short-edge feed
5% image coverage ratio
3 prints/job

Special Tools & Lubricants

The following special tools should be prepared for maintenance of the new model in the field:
Unique or Common:
U: Unique for this model
C: Common with listed
M124/M125
Item Part Number Description Q’ty Unique or Common
1 B6455010 SD Card 128MB 1 C (General)
2 B6455020 SD Card 1GB 1 C (General)
3 52039502 Silicon Grease G-501 1 C (General)
4 G0219350 Loop Back Connector 1 C (General)
*Note1
5 B6795100 Plug - IEEE1284 Type C 1 C (General)
6 C4019503 20X Magnification Scope 1 C (General)
7 A2579300 Grease Barrierta – S552R 1 C (General)
8 B1329700 Lubricant Powder 1 C (General)
Note 1: Loop-back Connector – Parallel (item 4) requires Plug - IEEE1284 Type C (item 5).
Note 2: A PC (Personal Computer) is required for creating the Encryption key file to an SD card when replacing the controller board for a model
in which HDD encryption has been enabled.

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Target Reliability
User Maintenance
Items M124 M125
APV 5k prints/Month 7k prints/Month
Max Monthly Volume 50KP
Color ratio 60% 60%
MPBF Target (Mainframe) 121k 137k
EM Ratio Target (Mainframe) 0.041 0.051
Machine Life 3,000k prints or 5 years whichever 3,000k prints or 5 years
comes first whichever comes first
Notes: The figures above are calculated based on the following:
User maintenance is regularly performed.
Recommended paper types are used.
The machine is installed under operable environmental conditions.
A4 (LT) short-edge feed.
5% image coverage ratio.
3P/J.
Regarding the reliability information for the full system, refer to the maintenance time table in section 6, “Service Time Estimations”
below.

Service Maintenance
Items M124 M125
APV 5k prints/Month 7k prints/Month
Max Monthly Volume 50KP
PM cycle 40k, 150k 40k, 150k
Color ratio 60% 60%
MPBF Target (Mainframe) 69k 79k
EM Ratio Target (Mainframe) 0.072 0.088
Machine Life 3,000k prints or 5 years whichever 3,000k prints or 5 years
comes first whichever comes first
Notes: The figures above are calculated based on the following:
User maintenance is regularly performed.
Recommended paper types are used.
The machine is installed under operable environmental conditions.
A4 (LT) short-edge feed.
5% image coverage ratio.
3P/J.
Regarding the reliability information for the full system, refer to the maintenance time table in section 6, “Service Time Estimations”
below.

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Specifications / Documentation

Printer Specifications
Engine 1200/ 600 / 300 dpi
PCL5c -300 x 300 dpi (available only with B/W mode)
-600 x 600 dpi
<Gradation>
Fast (1bit) / Standard (2bit) / Fine (4bit)
PCL6 -600 x 600 dpi
<Gradation>
Fast (1bit) / Standard (2bit) / Fine (4bit)
Controller -1200 x 1200 dpi
PostScript3/PDF -600 x 600 dpi
<Gradation>
Print Fast (1bit) / Standard (2bit) / Fine (4bit)
Resolution -1200 x 1200 dpi (1bit)
IPDS (option) -300 x 300 dpi
-600 x 600 dpi
PCL5c -300 x 300 dpi
-600 x 600 dpi (1/2/4bit)
PCL6 -600 x 600 dpi (1/2/4bit)
-1200 x 1200 dpi
Drivers PostScript 3/PDF -600 x 600 dpi (1/2/4bit)
-1200 x 1200 dpi
XPS -600 x 600 dpi (1/2/4bit)
-1200 x 1200 dpi
Operation Panel 1.Japanese, 2.English, 3.French, 4.Germany,
5.Italian, 6.Spanish, 7.Dutch, 8.Norwegian, 9.Danish,
10.Swedish, 11.Polish, 12.Portguese, 13.Hungarian,
14.Czech, 15.Finnish, 16.Chinese, 17.Russian,
18.Greek, 19.Catalan, 20.Turkish, 21.Brazillian
Portuguese
Drivers PCL5c/PCL6 1.English, 2.German, 3.French, 4.Italian, 5.Spanish,
6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish,
Language 10.Czech, 11.Hungarian, 12.Finnish, 13.Polish,
14.Portuguese, 15.Russian, 16.Turkish, 17.Catalan,
18.Chinese, 19.Greek, 20.Brazilian
PostScript3 1.English, 2.German, 3.French, 4.Italian, 5.Spanish,
6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish,
10.Chinese
XPS 1.English, 2.German, 3.French, 4.Italian, 5.Spanish,
6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish
IPDS 1.English

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Printer Specifications
Test Page Print
Product Support Guide
M124 / M125
Config. Map US version : 1.English, 2.French, 3.Spanish,
EU version : 1.English, 2.German, 3.French, 4.Italian,
5.Spanish, 6.Dutch, 7.Swedish, 8.Norwegian,
9.Danish, 10.Czech, 11.Hungarian, 12.Finnish,
13.Polish, 14.Portuguese, 15.Russian
The others 1.English,

RAM specification
Slot 2 (One is for standard memory)
Memory Type DDR2-SDRAM
Pin 200

Required Conditions Function Remarks

Optional 512MB required Interrupt printing

Java ESA (SDK) application

Rotate printing
Optional 1GB required
Booklet / Combine

Sample Printing

Locked Print
Hold Print

Scheduled Print
HDD required
Stored Print

Stored Print (Shared)

Stored and Normal Print

Stored and Normal Print (Shared)

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Interface Specification

Network Interface Board (Standard)

Data Transmission Speed 10Mbps, 100Mbps
Protocol TCP/IP(v4,v6), IPX/SPX, Bonjour
Windows XP/ Vista/ Server 2003/ Server 2008/ 7 (32bit)
Windows XP/ Vista/ Server 2003/ Server 2008/ Server2008R2/ 7 (64bit)
Supported OS Mac OSX 10.4-10.7 or later
Distance between devices 100m

USB2.0 Interface (Standard)

Data Transmission Speed 480Mbps (High Speed:USB2.0), 12Mbps (Full Speed), 1.5Mbps (Low Speed)
Windows XP/ Vista/ Server 2003/ Server 2008/ 7 (32bit)
Supported OS Windows XP/ Vista/ Server 2003/ Server 2008/ Server2008R2/ 7 (64bit)
Mac OSX 10.4-10.7 or later

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Supported Paper Size

1st 2nd Optional tray 1200

SEF/ Bypass 1000sheets
Type Size Standar Standard (550 x 2) / sheets Duplex
LEF Tray x 2 LCT LCIT
d tray tray (550 x 1)

A3 SEF 297 x 420 B N C C N N Supported

A4 SEF 210 x 297 B N A A N N Supported

A4 LEF 297 x 210 B E C C E E Supported

A5 SEF 148 x 210 B N N N N N Supported

A5 LEF 210 x 148 B E A A N N Supported

A6 SEF 105 x 148 B N N N N N Supported

B4 SEF 257 x 364 B N C C N N Supported

B5 SEF 182 x 257 B N A A N N Supported

B5 LEF 257 x 182 B E C C N E Supported

B6 SEF 128 x 182 B N N N N N Supported

DLT SEF 11" x 17" A N A A N N Supported

Legal SEF 8.5" x 14" B N A A N N Supported

Foolscap SEF 8.5" x 13" B N B B N N Supported

Plain LT SEF 8.5" x 11" A N A A N N Supported

Paper
LT LEF 11" x 8.5" A D A A D D Supported

GovernmentLG SEF 8.25" x 14" B N B B N N Supported

Folio SEF 8.25" x 13" B N B B N N Supported

F/GL SEF 8" x 13" B N B B N N Supported

Eng Quatro SEF 8" x 10" B N B B N N Supported

Executive SEF 7.25" x 10.5" B N B B N N Supported

Executive LEF 10.5" x 7.25" B N A A N N Supported

Half Letter SEF 5.5" x 8.5" A N N N N N Supported

8K SEF 267 x 390 B N B B N N Supported

16K SEF 195 x 267 B N B B N N Supported

16K LEF 267 x 195 B N B B N N Supported

12" x 18" SEF 12" x 18" B N N N N N N

11" x 15" SEF 11" x 15" B N B B N N Supported

10" x 14" SEF 10" x 14" B N B B N N Supported

Widt
h mm 90 - 305 N 182 - 297 182 - 297 N N 90 - 297
3.55"- 7.17"- 3.55"-
inch 12" N 11.69" 7.17"- 11.69" N N 11.69"
Custom
Lengt 148 -
h mm 1260 N 148 - 432 148 - 432 N N 148 - 432
5.83"-
inch 49.6" N 5.83"- 17" 5.83"- 17" N N 5.83"- 17"

Envelope Com10 SEF 4.13"x 9.5" B N N N N N N

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1st 2nd Optional tray 1200
SEF/ Bypass 1000sheets
Type Size Standar Standard (550 x 2) / sheets Duplex
LEF Tray x 2 LCT LCIT
d tray tray (550 x 1)

Com10 LEF 9.5"x 4.13" B N B B N N N

Monarch SEF 3.88"x 7.5" B N N N N N N
Monarch LEF 7.5"x 3.88" B N N N N N N
C5 SEF 162 x 229 B N N N N N N
C5 LEF 229 x 162 B N B B N N N
C6 SEF 114x162 B N N N N N N
C6 LEF 162 x 114 B N N N N N N
DL Env SEF 110 x 220 B N N N N N N
DL Env LEF 220 x 110 B N N N N N N

A : Auto size detection or Manual setting by User tool.

B : Manual setting by User tool.
C : Auto Size detection. Need setting by SP mode.
D : Default setting.
E : Change setting by SP mode.
N : Not supported.

Printing Speed
M124
Simplex Duplex

Paper Type dpi A3SEF A4LEF DLTSEF LTLEF LGSEF A3SEF A4LEF DLTSEF LTLEF LGSEF Remark
Guaranteed
General Paper
600x600(1bit) - 45 - 45 - - 45 - 45 - Value
Thick Media 600x600(1bit) - - - - - - - - - -
Value for
General Paper
600x600(1bit) 22 45 22 45 28 22 45 22 45 28 reference
Value for
Thick Media
600x600(1bit) 9 17 9 17 10 9 17 9 17 10 reference

M125

Paper Type dpi A3SEF A4LEF DLTSEF LTLEF LGSEF A3SEF A4LEF DLTSEF LTLEF LGSEF Remark
Guaranteed
General Paper
600x600(1bit) - 55 - 55 - - 55 - 55 - Value
Guaranteed
Thick Media
600x600(1bit) - - - - - - - - - - Value
Value for
General Paper
600x600(1bit) 28 55 28 55 35 28 55 28 55 35 reference
Value for
Thick Media
600x600(1bit) 9 17 9 17 10 9 17 9 17 10 reference

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Printable Area

mm Inch
Non-printable area Side Approx. Approx.
0.5～4.0 0.02～0.16

Leading & Approx. Approx.

Tailing edge Leading edge: Leading edge:
4.2±1.5 0.17±0.06
Tailing edge: Tailing edge:
0.5～6.0 0.02～0.24

Note : The printable area may vary depending on paper size, printer language and printer driver settings.

Printing Functions and Drivers

M125/M125 Controller
Printing Functions Remark
Job Spool Y*1
Sub Paper Size Y
Extend A4 Width Y
Adjustment Registration Y
Adjustment Color Registration Y
Adjustment Image Density Y

*1 HDD is required.

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Drivers

PostScript 3 PostScript 3
PCL 6 PCL 5c Windows Mac OS XPS Remark
XP/Vista/7 X (Native), 10.4-10.7 or later

Job Binding N N N N N
Send to Document Server N N N N N
Sample Print Y*1 Y*1 Y*1 Y*4 Y*1
Locked Print Y*1 Y*1 Y*1 Y*4 Y*1
Hold Print Y*1 Y*1 Y*1 Y*4 Y*1
Scheduled Print Y*1 N Y*1 Y*2 *4 N
Stored Print Y*1 Y*1 Y*1 Y*4 Y*1
Stored Print (Shared) Y*1 Y*1 N N N
Stored and Normal Print Y*1 Y*1 Y*1 Y*4 Y*1
Stored and Normal Print (Shared) Y*1 Y*1 N N N
Mask Type for Copying Y N Y N N
Data Security for Copying Y N Y N N
Encryption/Encoding Y Y N N N
Reduce/Enlarge (Scaling) Y Y*3 Y Y Y
Reduce/Enlarge Centering Y*3 N N N N
Fit to Paper Size Y Y Y Y N
Collate Y Y Y Y Y
Custom Media Type Y Y N N N
Layout (N-up) Y Y Y Y Y
Poster Y N N N N
Duplex Y Y Y Y Y
Punch Y Y Y Y Y
Staple Y Y Y Y Y
Front Cover Sheet Y Y N N N
Front and Back Cover Sheets Y Y N N N
Slip Sheet Y Y N N Y
Chaptering (Page Layouting) Y Y N N N
Chaptering (Single Page Inserting) Y Y N N N
Chaptering (Page Block Inserting) Y Y N N N
User Defined Pages N Y N N N

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Tab Stock Printing N N N N N
Mirror Image Print N N Y N N
Negative Image Print N N N N N
Dithering Y Y Y Y N
Edge Smoothing N N N N N
Toner Saving N N N N Y *5
Economy Color Y N Y Y N
Black Over Print Y Y Y Y N
Gray Reproduction Y Y Y Y Y
CLP Color Simulation N Y Y Y N
Watermark Y Y Y Y N
Unauthorized Copy Control Y N Y Y N
Form Overlay N N N N N
Header/Footer N N N N N
Adjust image position N N N N N
Binding Margins N N N N N
User ID Y Y Y Y Y
User Code Y Y Y Y Y
Billing Code Y Y N N N
User Authentication Y Y N N N
Classification Code Y Y N N N
Limitation Setting N Y N N N
Rotate Print Y Y Y Y Y
Reverse Order Print Y N Y Y Y
Do not print Blank pages N N N N N
Banner Page Print Y Y Y Y N
Edge to Edge Print Y Y Y Y N

*1: HDD is required.

*2: This function is available on Mac OS 10.5 or later.
*3: "Centering" feature cannot be selected from PCL driver. However PCL has this feature as the original function.
When printing with Reduce/Enlarge(Zoom) feature of PCL driver, the output will be automatically centered by the PCL's original centering function.

*4: If HDD is not installed on printer, this function can be selected from PS(Mac) driver, but the print job will be cancelled when printing with this function.
*5: This function is available only when "Black and White" is selected.

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Options

Option
Paper Size A3, A4, A5, B4, B5, DLT, Legal, LT, Executive,
Paper Tray Foolscap, Government LG, Folio, F/GL, Eng Quatro,
(550x1) Com10, C5, DL Env, 8K, 16K, 11"x 15", 10"x 14"

mm
mm112}3
21}1
mm
35}1
mm
mm12}3
mm216}1
mm108}1
mm9.5}3
mm70}1
mm12}3
mm240}3
mm80}1
mm40}3
mm12}3
mm80}1
12}3
Paper Weight 52-256g/m2
Paper capacity 550 sheets
Dimensions(WxDxH) 580 x 620 x 120mm
Paper Size A3, A4, A5, B4, B5, DLT, Legal, LT, Executive,
Foolscap, Government LG, Folio, F/GL, Eng Quatro,
Com10, C5, DL Env, 8K, 16K, 11"x 15", 10"x 14"
Paper Tray Paper Weight 52-256g/m2
(550x2)
Paper capacity 1,100 sheets
Dimension(WxDxH) 580 x 629 x 260mm
Weight Less than 26kg
Paper Size A4, LT
LCIT Paper Weight 52-256g/m2
(1000x2)
Paper capacity 2,000 sheets
Dimension(WxDxH) 580 x 629 x 260mm
Weight Less than 26kg
mm
mm112}3
21}1
mm
35}1
mm
mm12}3
mm216}1
mm108}1
mm9.5}3
mm70}1
mm12}3
mm240}3
mm80}1
mm40}3
mm12}3
mm80}1
12}3
Paper Size A4, B5, LT
Paper Weight 60-256g/m2
LCIT Paper capacity 1,200 sheets
(1200x1)
Dimension(WxDxH) 348 x 540 x 290mm
Weight Less than 14kg
Paper Size A3 SEF-A5, DLT-HLT
4 bin Mail Paper Weight 60-128g/m2
Box
Paper capacity 125 sheets x 4 trays (Total 500 sheets)
(125 x 4)
Dimension(WxDxH) 440 x 475 x 375mm

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Weight Less than 8kg

Supported Environments

■Model M124/M125 Supported Environments

1. Windows Environments

Windows OS Type PCL5c PCL6 PostScript3

Windows XP Professional Yes Yes Yes
Home Edition Yes Yes Yes
Windows Vista Home Basic Yes Yes Yes
Home premium Yes Yes Yes
Business Yes Yes Yes
Enterprise Yes Yes Yes
Ultimate Yes Yes Yes
Windows Server 2003 Standard Yes Yes Yes
Enterprise Yes Yes Yes
Datacenter Edition No No No
Web Edition No No No
Windows Server 2003 R2 Standard Yes Yes Yes
Enterprise Yes Yes Yes
Datacenter Edition No No No
Web Edition No No No
Windows Server 2008 Standard Yes Yes Yes
Enterprise Yes Yes Yes
Datacenter Edition No No No
Web Edition No No No
Windows Server 2008 R2 Standard Yes Yes Yes
Enterprise Yes Yes Yes
Datacenter Edition No No No
Web Edition No No No
Windows 7 Starter No No No
Home Basic No No No
Home Premium Yes Yes Yes
Professional Yes Yes Yes
Enterprise Yes Yes Yes

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Ultimate Yes Yes Yes
*SP1 or later is recommended

1-1. Point & Print

Window OS
Server Client (Push to) PCL5c PCL6 PostScript3
7 Yes Yes Yes
Vista Yes Yes Yes
Windows Server 2003/2003 R2
XP Yes Yes Yes
W2K Pro No No No
7 Yes Yes Yes
Vista Yes Yes Yes
Windows Server 2008/2008R2
XP Yes Yes Yes
W2K Pro No No No
7 No No No
Windows 2000 Professional Server & Vista No No No
Advanced Server XP No No No
W2K Pro No No No
7 Yes Yes Yes
Vista Yes Yes Yes
Windows XP Professional
XP Yes Yes Yes
W2K Pro No No No
7 Yes Yes Yes
Vista Yes Yes Yes
Windows Vista
XP Yes Yes Yes
W2K Pro No No No

1-2. Terminal Service and Citrix MetaFrame

Driver
Server PCL5c/6 PS

Win Server 2008R2 Y Y

Win Server 2008 Y Y

Win Server 2003 Y Y
Win Server 2003R2 PCL5e:Y /PCL6:Y Y
Win 2000 Server N N
Win Server 2003 + MetaFrame PCL5c:N, PCL6:N N
Win 2000 Server + MetaFrame N N

Win Server 2003 + Citrix N N

PresentationServer4.0

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Win 2000 Server + Citrix N N
PresentationServer4.0

Win Server 2003 + Citrix Y Y

PresentationServer4.5
Win Server 2008 + XenApp5.0 Y Y
Win Server 2008R2 + XenApp6.0 Y Y

Win Server 2008R2 + XenApp6.5 Y Y

*RPCS driver has been discontinued.
*XPS driver is not supported in the environment of terminal service and Citrix
MetaFrame.
*Even "Yes" is put in the cell, there is a case driver is not supported under the combination of FR and Service Pack of
Meta Frame.
*Following combinations of operating system and Citrix MetaFrame are
supported.
Windows 2003 Server
1. Windows Terminal Service (RDP protocol)
2. Citrix PresentationServer4.5
Windows 2008 Server
1. Windows Terminal Service (RDP protocol)
2. Citrix XenApp5.0
Windows 2008R2 Server
1. Windows Terminal Service (RDP protocol)
2. Citrix XenApp6.0
3. Citrix XenApp6.5

Mac OS Environment
Printer
PostScript3 Utility
for Mac Remarks
Mac OS 8.6 or later, Mac OS X classic N N
Mac OS X Native: v.10.4~10.7 or later Y N

UNIX Environment
Supported platforms for Unix filter
UNIX Platforms Version Remarks
Sun Solaris 2.6/7/8/9/10
HP-UX 10.x/11.x/11i v2/11i v3
Red Hat Linux Enterprise 4/5/6
SCO OpenServer 5.0.6/5.0.7/6.0
IBM AIX 5L Version 5.3/6.1/7.1

Novell Netware
Netware Server* Supported Version Netware 6.5
Client OS Windows XP professional/Vista/2003/2008/7
* Netware option is required.

SAP R/3 Environment (Device Type / Barcode & OCR Package)

Device Type will be provided from SAP itself in SAP Printer Vendor
Program.

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For the detailed specification, please refer to another announcement to be issued
in the future.

Code 128, Code 39, Code 93, Codabar, 2 of 5

Supported Barcode & OCR Fonts Barcode Fonts interleaved/Industrial/Matrix, MSI, USPS,
UPC/EAN
OCR Fonts OCR A, OCR B (RE's local solution)

Counters
Total Counter Access
Press Menu
Select Counter
Select Print

Counter Information
In B&W mode, B&W pages printed after a color page is counted as black and white. In ACS mode, these pages are
counted as color mixed pages.

By default, once the ITB (image transfer belt) unit has moved into contact with all the color drums to print a color page, it
remains in this position throughout the end of the job, even if there are B&W pages following the color page. (See Note 2
below). For example, when sending 5 pages as one print job and the second page and fifth page contain color data, the
ITB unit moves into contact with all the color drums just before printing the second page. It then remains in contact with
the drums until all 5 pages have been printed out.

B&W Color B&W B&W Color

1st 2nd 3rd 4th 5th

In this example, the counters would then increment as shown in the table below.

Counter
SP Number Counter
Value
SP8-581- D: Color 6
004
SP8-581- D: B&W 5
005
SP8-581- P: Color 2
008
SP8-581- P: B&W 3
009
D: Developments (Color = CMY drums, B&W = Bk drum)
P: Print

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Note 1: The counters count up in the manner explained above, in order to accurately reflect the number of color and B&W outputs
made. This means that when printing B&W pages after a color page has been printed, the color counters do not count up
(even when the color drums and development units rotate). So the usage of the various drums is not reflected accurately.

Note 2: On this model, there is an SP mode (Sp2-907-002: ACS On/Off Setting) which makes it possible to move the ITB back to
the default position, separated from the four drums, in the middle of a job. The default is 0 (ACS Off), which produces the same
result, as with previous products, which use ACS, i.e. once the ITB contacts the four drums to print a color page, it does not
separate from the drums until job end.

And there is an SP mode (SP2-907-001: Continuous Bk Pages). The values of this SP set the number of Bk sheets that need to
pass the ITB consecutively for the ITB to return to default position. For example, with a setting of 3, the ITB will separate from the
drums after three consecutive Bk sheets are printed (at that time, in the middle of the job). Changing the position of the ITB takes a
few seconds and increases the wear on the drums.

Counter Specifications
Development Counter (default)

Application Mode BK Counter CMY Counter

Sensed as Color +1 +3
Color
**Print Sensed as B&W +1
B&W +1

How to count up Basic Color in Single Color / Two Color mode.

Toner(s) which is (are) actually used BK Counter CMY Counter

BK + one of CMY +1 +1
BK + two of CMY +1 +2
BK + C + M + Y +1 +3
One of CMY +1
Two of CMY +2
C+M+Y +3

Print count

FC Copy BK Copy FC Print BK Print FC Total BK Total

Application Mode
Counter Counter Counter Counter Counter Counter
Sensed as Color +1 +1
Color
**Print Sensed as B&W +1 +1
B&W +1 +1

Total Counter decimal places: 7

**Note: For jobs printed in Photographic or DTP (Desktop Publisher) modes, Black text will be processed as
process black (CMY). These copies will be counted as color output.

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Paper
Recommended Throughput Material
TBA

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Non Recommended Throughput Material
Refer to pages in the Operators Instructions Hardware Guide.

Do not use any of the following kinds of paper or a fault might occur:

Aluminum Foil, Carbon paper,

Conductive paper
Paper meant for an inkjet printer
Bent, folded, or creased paper
Torn paper
Thermal fax paper
Art paper
Paper with perforated lines
Hemmed-edge paper
Tab stock
Slippery paper
Perforated paper
Rough paper
Thin paper with little stiffness
Paper with a dusty surface

Special Paper
Not Applicable

Firmware Information
Firmware
Firmware SD Card Firmware Type
M125_Engine_vXX Engine
M125_NetworkDocBox_vXX Network DocBox
M125_NetworkSupport_vXX Network Support
M125_OptionNetware_vXX Option Netware
M125_PCL_vXX Option PCL
M125_OptionPctBridge_vXX PictBridge
M125_PowerSaver_vXX PowerSaving SubSystem
M125_PS3Font_vXX PS3Font
M125_Printer_vXX Printer)
M125_PS3_vXX PS3
M125_RPCS_vXX RPCS
M125_PDF_vXX PDF
M125_FontEXP_vXX Font EXP
M125_System_vXX System
M125_WebSupport_vXX Web Support

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SD Card Arrangement

SD
Card
romdata
M124
Firmware
files

M125
Firmware
files

Contact Information
Name Contact
Technical Services Call Center (Hotline) Ricoh: (800) 537-4264
Savin/Gestetner: (800) 291-6044
Lanier: (800) 333-3147
Application Help Desk (Software Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Issues) Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
National Reclamation Center (800) 557-4264 http://www.nrc-usa.com
Technology Solutions Center Web Site http://www.tscweb.net
Configurator http://www.connectivity-cafe.com
Ricoh Web Site http://www.ricoh-usa.com/
Savin iLINC Web Site http://www.savin.com
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737)
Ricoh University 973.882.2200. http://www.ricohuniversity.com

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Training Information
Documentation
Description EDP Code RFG E-Source Number
M124/M125 Service Manual TBA TBA
M124/M125 Point to Points TBA TBA
M124/M125 Operating Instruction Manual TBA TBA
M124/M125 Parts Catalog TBA TBA
M124/M125 Service Documentation Update Package TBA TBA
Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information.

Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service Bulletins
and Ricoh University should be referenced for the most current information. Check the TSC website and e-source.

Update Certified Service Personnel

TBA

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Revisions
1.0 Original
1.1 Updated the EDP code for the mainframe

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