00010182200068357250000000000003084014

Account Number 1018-2200068XXXXX

Box 371331, Pittsburgh PA 15250-7331
Due Date November 6, 2020
For Service To: JAMES KELLY Total Due $30.84
Check this box for address changes and
note new address on back.

Amount Enclosed $ Paid Electronically on Due Date.

JAMES KELLY
9 SETH DRIVE NEW JERSEY AMERICAN WATER
BLUE ANCHOR, NJ, 08037-9491 BOX 371331
PITTSBURGH PA 15250-7331

Please tear along the dotted line and return this portion with your payment.

BILLING PERIOD AND METER READINGS BILLING SUMMARY

• Billing date: Octouber 14, 2020 For Service To: JAMES KELLY
• Due Date: November 6, 2020 For Account 1018-2200068XXXXX
• Billing period: Oct 29 to Nov 30 (31 Days) Prior Balance
• Next reading on or about: Oct 30, 2020 • Balance from last bill 44.79
• Customer Type: Residential • Payments as of Oct23. Thank you! -44.79
Meter No. 86116403 Balance Forward 0.00
Size of meter 5/8" Current Water Service
• Water Service Charge 16.85
Current Read 184 (Actual)
• Water Usage Charge ($0.61005000 x 30.00) 18.30
Previous Read 181 (Actual) • Total Water Service Related Charges 35.15
Total water used this 3 units
billing period (3,000 gallons) Other Charges
• Purchased Water Surcharge ($0.04817000 x 30.00) 1.45
Total Water Use Comparison (in 100 gallons) • DSIC Water Meter Charge 0.00
• Current billing period 2020: 30.00 CGL • Total Other Charges 1.45
• Same billing period 2019: 20.00 CGL Adjustments
• Interest on Rate Refund -0.10
Billed Use Graph (100 gallons) • Rate Refund -5.66
55
• Total Adjustments -5.76
44 TOTAL CURRENT CHARGES 30.84
33

22
TOTAL AMOUNT DUE $30.84
11

0
2 N D J F M A M J J A S O N 2
0 o e a e a p a u u u e c o 0
1 v c n b r r y n l g p t v 1
7 8

Important messages from New Jersey American Water

• New Jersey American Water implemented provisional rates on June 15, 2019, while the NJ Board of Public Utilities (BPU) reviewed the
Company's rate request. On October 29, 2019, the BPU issued its final order with the approved new rates. Because the approved rates are
lower than the provisional rates for some customer classes, those customers will receive a one-time credit on their bill. The credits reflect the
difference in the provisional rates charged and the final approved rates for the period from June 15, 2019through October 29, 2019, plus
interest. For more information about your rates, visit www.newjerseyamwater.com. Under Customer Service & Billing, select Your Water and
Wastewater Rates.
• ***IMPORTANT WATER QUALITY MESSAGE: Your annual Water Quality Report can be viewed electronically at www.amwater.com/ccr/
raritan.pdf If you prefer a paper copy to be sent to you, please contact our Customer Service Center at 800-272-1325.
• Approximately 13 percent, or $ 4.01 of your current charges, reflect Gross Receipts and Franchise Taxes paid to the state of New Jersey
and largely distributed to New Jersey municipalities.
• Para solicitar la traduccion en espanol de cualquier aviso de interrupcion del servicio de agua, por favor llame al numero 1-800-272-1325.

Customer Service: 1-800-272-1325 M-F 7am to 7pm Emergency: 24/7 www.newjerseyamwater.com

660002719085
 ADDRESS AND PHONE NUMBER CHANGE REQUEST FORM
Please let us know if we need to update your contact information in our records. NOTE: If you are moving or need to make a name
change, please contact our customer service center at the phone number listed on the front of this bill. Updates to your contact
information can also be made through our online web self-service tool, My H20 Online at www.amwater.com/myh2o.
Mailing Address 1
Mailing Address 2
City, State and Zip
Telephone Number ( )
QUESTIONS ABOUT YOUR WATER SERVICE
• CUSTOMER SERVICE: 1-800-272-1325
Hours: M-F, 7 a.m. to 7 p.m.
For Emergencies: We're available 24/7
• TEXT TELEPHONE: 1-800-300-6202 (TDD Service for hearing- and
speechimpaired customers)
• MAIL: If you prefer, you may write to our Customer Service Center
at P.O. Box 578, Alton, Illinois 62002-0578. You may also visit us at
www.newjerseyamwater. com. With all correspondence, please include
your name, account number, service address, mailing address and
telephone number, including area code.
• The enclosed envelope is for payment only. Including correspondence
in this envelope may delay processing of both your payment and your
correspondence.
• A copy of your water rate is available upon request.
WAYS TO PAY YOUR BILL
• ELECTRONIC PAYMENT PROGRAM: Save time and money! This free
service automatically deducts the amount of your bill from your bank
account. Call us today to sign up or for more information.
• INTERNET: Visit www.amwater.com/myh2o to pay your bill online.
• MAIL:Include the pre-addressed payment stub, write your account number
and address on your check or money order, use the envelope provided. DO
NOT SEND CASH.
• IN PERSON: Although our offices do not accept payments, many
convenient, authorized locations accept payments during business hours.
To find an authorized agent, call us or visit our Web site.
ESTIMATED BILLS
If your bill was estimated, it may mean the meter could not be read for some
reason. Estimated reads could be a sign of a problem with your meter. If you
ever receive four consecutive estimated monthly reads (or two consecutive
estimated quarterly reads), New Jersey American Water will have to obtain an
actual meter reading. You may call our Customer Service Center to report the
actual reading on the meter, or to schedule an appointment during evening
and/or weekend hours to read your meter. You may also request a postage paid
business reply card on which you can record the actual meter reading and mail
it to us for billing. Scheduled weekend and evening hours are available to read
your meter.
YOUR RIGHTS BEFORE TERMINATION OF SERVICE
In accordance with the requirements of the New Jersey Board of Public Utilities
(New Jersey Administrative Code Title 14), you have the following rights. If any of
the following apply to your circumstances, please notify us immediately.
-DEFERRED PAYMENTS: If you cannot pay or wish to contest your bill,
call us right away. If you cannot pay an overdue bill, contact us before the
discontinuance date to discuss establishing a deferred payment agreement.
-MEDICAL EMERGENCY: If you have an emergency medical condition that would
be adversely affected by water service interruption and you are having difficulty
paying your bill, call us. In addition to other deferred payment arrangements we
offer, you may be entitled to a medical emergency service continuance pursuant
to N.J.A.C. 14:3-3.6(d). If you meet the requirements of this regulation, your
water service will be continued for up to two (2) months. To qualify, you must
provide the Company with the proper documentation, usually a doctor’s note,
and you must provide an additional doctor’s note for recertification at the end
of the first thirty (30) days. Please note that if you do not provide the Company
with a recertification of your medical emergency at the end of the first month,
your service may become subject to discontinuance following the end of the next
billing cycle. To extend the emergency service continuance beyond sixty (60)
days, you may apply to the New Jersey Board of Public Utilities at the address
provided below (you must provide the Board with your medical certifications).You
also remain liable for payment for all service rendered, including the service
provided to you during the medical emergency.
RECONNECTION FEE
If your service is discontinued, a reconnection fee will be applied. Before water
service is restored, the outstanding balance and the reconnection fee must
be paid in full, or satisfactory arrangements must be made to pay the bill in
full. These reconnection fees are located within the tariff covering your service
territory. In order to ensure that a reconnection may be made Monday through
Friday during normal business hours on the same day requested and at the
normal working hours charge, the request must be received by the Company
before 3 p.m. Requests for reconnection received after 3 p.m. may not be
completed on the same day as the request unless the customer asks for an
“emergency reconnection” and pays the emergency reconnection charge. The
charge for an emergency reconnection is located within the tariff covering your
service territory, which can be found on our Web site atwww.newjerseyamwater.
com. Under the Customer Service drop down menu, select Rates Information.
RETURNED CHECK CHARGE
If you submit a payment by check or direct debit that is returned by the bank
as uncollectible, you will be charged a handling fee for each direct debit or
check debit returned as outlined in New Jersey American’s tariff. The current
bill and handling charge will need to be paid by cash, certified check, money
order or bank check. If you present two checks that are returned by the bank as
uncollectible within a 12-month period, you will need to pay all outstanding and
future bills for one year by cash, certified check, money order or bank check. If
you are a direct debit customer and your account cannot be debited twice in a
twelve-month period because of insufficient funds, you will be removed from the
direct debit program, and you will be required to pay all outstanding and future
bills for one year by cash, certified check, money order or bank check.
H2O HELP TO OTHERS PROGRAM
This program helps low-income customers with their water bills. If you would like
more information on this program, please contact our program administrator
New Jersey SHARES at 1-877-652-9426 (1-877-NJAWH2O). Visit us online for
more information and links to other New Jersey utility assistance programs.
BOARD OF PUBLIC UTILITIES
New Jersey American Water is regulated by the New Jersey Board of Public
Utilities (NJBPU). Customers may contact the Division of Customer Assistance,
44 South Clinton Avenue, 9th Floor Post Office Box 350 Trenton, New Jersey
08625-0350, at 800-624-0241 and 609-777-3300.
* Please note: The NJBPU rights, rules and regulations as listed above apply
to New Jersey American Water’s regulated operations in which it owns and
the customers served within those operations. These rules do not apply to the
water/ wastewater systems that New Jersey American Water operates, but does
not own.