Internal PL-MB-01-12

Mercedes-Benz
(Thailand) Limited

Quality and Environmental Policy Statement

Mercedes – Benz (Thailand) Limited is permanently creating value for all stakeholder groups: our
customers, employees as well as business partners as a whole. Responsibility towards society and
the environment goes hand in hand along the entire value chain for our sustainable success.

The basis towards the fulfillment of this are the following objectives:
 Leadership and commitment to Excellence
We strive to always be the best and commit to continually improve the Integrated Management System
of the organization and meet the requirements of ISO 9001: 2015 and ISO 14001: 2015 standards. We
intend to create exceptional products and services and be the most valuable luxury car brand in the
world and fulfil our legal and compliance obligations whilst expecting our business partners to comply
with laws and regulations.

 Continuous employee development

We provide organizational knowledge based on internal and external resources and our people
principle. We motivate employees to continue develop their personal and professional skills for
performance development.

 Customer and Society focus

We work with and for our customer satisfaction, the number 1 preferred brand position and be seen
as a good corporate citizen in the local community and ensure the best products for their needs and
the best solutions for their mobility requirement.

 Environmental protection & prevention of pollution

We put our best efforts to protect the environment and prevention of pollution in all activities to
minimize environmental impact. We use resources responsibly and consistently promote efficiency of
resources usage to support sustainable development and CO2 neutrality.

_________________ _________________ _________________ _________________

Martin Schwenk Björn Gustrau Martin Brengartner Putthi Tulayathun
President & CEO Vice President Vice President Vice President
Marketing & Sales Finance & Controlling Customer Services

Effective date: 1st January 2023

Mercedes-Benz (Thailand) Limited I AIA Sathorn Tower I 20th Floor I 11/1 South Sathorn Road I Yannawa I Sathorn I Bangkok I 10120
Tel +66 2034 1000 I Fax +66 2034 1234 I www.mercedes-benz.co.th

and Mercedes-Benz are registered trademarks of Daimler AG, Stuttgart, Germany.