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Article ID: SWH-TECHREF-nID-000035512
Published: Sep-29-2022
https://www.swhouse.com/Support/SoftwareDownloads.aspx
Operation
Download and run the Upgrade Readiness Tool on the application server or client
workstation.
Select the version you wish to upgrade to from the version dropdown and click Run
Analysis.
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Current System Status
Once run, the results will be shown in the Current System Status section.
Results that are of concern will be in red, denoting unsupported versions of software
or hardware not meeting the proposed minimum requirements. If the Upgrade
Supported checkbox is checked for that line, that component meets the upgrade
requirements.
Pre-Upgrade Checklist
In the Pre-Upgrade Checklist section, the best-practice actions are shown for
ensuring the databases are backed up prior to the upgrade attempt, that the
controllers are upgraded to supported firmware versions for the version you are
upgrading to, and that installed integrations are supported by the version of
C•CURE 9000 you are upgrading to.
If any known issues are detected on the system that the Upgrade Readiness Tool is
run on and the tool is able to resolve them, a Solve Known Issues button will appear
that can be clicked to do so.
Software House
6 Technology Park Drive Westford, MA 01886
Tele: 978 577 4000 Fax: 978 577 4392
www.swhouse.com
If you have any questions regarding this Technical Reference, please contact Technical Support.
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Information furnished by Johnson Controls is believed to be accurate and reliable. However, no responsibility is assumed by
Johnson Controls for its use, nor any infringements of other rights of third parties which may result from its use. No license is
granted by implications or otherwise under any patent rights of Johnson Controls.
Software House
6 Technology Park Drive Westford, MA 01886
Tele: 978 577 4000 Fax: 978 577 4392
www.swhouse.com