Culture Analysis Chart

Use your cultural Self Study and your study of another culture to identify three areas where you would have to make changes to communicate successfully
in a work or business situation with a person from the other culture. Complete the chart and submit it for a Peer Assessment. Look at the sample
completed chart on the course site for help.

What do you need to change? How would you change it?

My Culture __________________________________________ The Other Culture _____________________________________________________

What would you change? Type of change Example of changes

(Description of change)

Directness and Formality

Change how I respond to a request if my Written English Original: I’m sorry, but I am unable to change your order.
answer is no
New: Although this order will stay the same, let’s see what I can do so you can get
exactly what you want in the future.

Change the way I start a meeting. Spoken English Original: Hello everyone. We have a lot to do, so let’s get started. The first item on
the agenda…

New: Hello. I’m happy to see everyone. Before we start, let’s take a minute to tell
each other what we’ve been doing and how everything is going. As you can see, I’ve
put the agenda up on the screen. Once you’ve had a chance to greet each other and
look over the agenda, we’ll begin the meeting.

Body Language/Business Etiquette

(Description of change)

Gestures when saying hello and goodbye Eye Contact / Original: shake hands with men and women.
Conversational
Style / Gestures / New: Repeat words of thanks and appreciation, but not shake hands with a man, and
Personal Space perhaps hug a woman.