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HOTEL MANAGEMENT REQUIRMENT

Holding Corporate Company

C-corp hotels offer hotel management, branding and marketing, and franchise licensing.

A C corporation (or C-corp) is a legal structure for a corporation in which the owners, or
shareholders, are taxed separately from the entity. C corporations, the most prevalent of
corporations, are also subject to corporate income taxation. The taxing of profits from the
business is at both corporate and personal levels, creating a double taxation situation.

C-corps can be compared with S corporations and limited liability companies (LLCs), among
others, which also separate a company's assets from its owners, but with different legal
structures and tax treatment.  

A newer type of organization is the B-corporation (or benefit corporation), which is a for-
profit firm but different from C-corps in purpose, accountability, and transparency, but
aren’t different in how they’re taxed.

How C Corporations Work

Corporations pay corporate taxes on earnings before distributing remaining amounts to the
shareholders in the form of dividends. Individual shareholders are then subject to personal
income taxes on the dividends they receive. Although double taxation is an unfavourable
outcome, the ability to reinvest profits in the company at a lower corporate tax rate is an
advantage.

A C corporation is required to hold at least one meeting each year for shareholders and
directors. Minutes must be maintained to display transparency in business operations. A C
corporation must keep voting records of the company's directors and a list of the owner's
names and ownership percentages. Further, the business must have company bylaws on the
premises of the primary business location. C corporations will file annual reports, financial
disclosure reports, and financial statements.

Organizing a C Corporation

The first step in forming a C corporation is to choose and register an unregistered business
name. The registrant will file the articles of incorporation with the Secretary of State
according to the laws of that state. C corporations offer stock to shareholders, who, upon
purchase, become owners of the corporation. The issuance of stock certificates is upon the
creation of the business. 

All C corporations must file Form SS-4 to obtain an employer identification number (EIN).
Although requirements vary across jurisdictions, C corporations are required to submit
state, income, payroll, unemployment, and disability taxes. In addition to registration and
tax requirements, corporations must establish a board of directors to oversee management
and the operation of the entire corporation. Appointing a board of directors seeks to resolve
the principal-agent dilemma, in which moral hazard and conflicts of interest arise when an
agent works on behalf of a principal.

Benefits of a C Corporation

C corporations limit the personal liability of the directors, shareholders, employees, and
officers. In this way, the legal obligations of the business cannot become a personal debt
obligation of any individual associated with the company. The C corporation continues to
exist as owners change and members of management are replaced.

A C corporation may have many owners and shareholders. However, it is required to


register with the Securities and Exchange Commission (SEC) upon reaching specific
thresholds. The ability to offer shares of stock allows the corporation to obtain large
amounts of capital which may fund new projects and future expansions.

The Management Under Holding Company

Corporate Manager

Works as an executive leader to supervise and lead all departments within a


business. Their responsibilities will vary depending on the industry and business, but
some common duties include: Reviewing financial statements and performance
reports. Designing business strategies and growth plans.

General Manager

The hotel position with the most responsibility, a hotel or general manager will be
ultimately responsible for all aspects of managing the hotel.
They will take responsibility for monitoring and reporting on performance, making
strategic changes, and may need to step in and supervise or perform various tasks
around the hotel to keep things running

Position Responsibility:
 It is in charge of the administration, control and development of the hotel
verifying that all other departmental areas are functioning in the best possible
way.
 It defines the policies of the company and the objectives that must be fulfilled.
 Verify that each department is meeting the objectives set, providing excellent
quality of service.
 It manages the human resources, marketing, security, quality and
coordination all aspects necessary for the proper operation of the hotel.
Food & Beverages Director

Responsible for supervising the preparation and decoration of each of the dishes
and drinks that are prepared in the F&B area of the hotel following the recipes and
standards previously established by the hotel.

Ensure the correct performance of the duties of other employees, good input
management, avoid wastage of material, prepare the menu, supervise the area of
desserts, liquors, general inventory, etc.

Must make the necessary acquisitions and control the holds. Be in control of all the
staff in charge base on the head of division reports.

Director of Sales

Manages and oversees key sales functions, such as, the customer support team, the
sales management team, the key account management team, and the sales support
team. The Director of Sales ensures that all these departments work effectively and
harmoniously in order to ensure the sales force productivity level stays high.

The main responsible for maximizing the occupancy and the average daily rate of
the hotel, while upholding excellent guest service and accommodations to all guests.
This position will work closely with the hotel’s preferred accounts and group
reservations. The Director of Sales manages the sales effort and supports the
General Manager on operational issues. This position requires excellent
communication skills, both written and verbal.

His leadership position is inclusive of planning, quota setting, reporting,


management, sales process optimization, sales training, sales job design, sales
program implementation, identification and recruitment of sales force talents, and
administration

Front Office Managers

one of the most important roles in managing office space, improving customer
satisfaction and customer loyalty. Often times they are the first contact with the
customers, and are responsible for making a good impression and improving
reputation.

Some of their duties include answering customer questions, offering customer


support, guiding and advising customers, keeping the front office clean and
representative, following the agendas and scripts.
Finance & Account Controller

Duties for the financial controller will include managing accounting records,
evaluating and managing risk, ensuring compliance with regulations, publishing
financial statements, overseeing accounting operations, analysing financial data,
monitoring expenditure, forecasting revenue, coordinating auditing processes, and
ensuring accuracy of financial information.

Making strategic planning and exceptional numerical proficiency as a financial


controller will aid our organization in maintaining positive revenue and financial
growth, formulating sound financial strategies, implementing proper internal controls,
achieving organizational targets, and developing financial plans that support
organizational strategy.

CHIEF ENGINEER

Responsible to manage all aspects of maintenance staff on a daily basis. Directs,


coordinates and performs routine, preventive and emergency interior / exterior
maintenance and repairs to obtain optimum efficiency and economy
of hotel operations.

Directs the Engineering staff,


accounting/budgeting, asset protection, inventory control and human resources.

CHIEF ENGINEER DUTIES AND RESPONSIBILITIES:

 Familiar and complies with the hotels mission and standards


in performing maintenance activities.

 Maximise maintenance team potential with a balanced focus


on operations, guests, employee and owners satisfaction.

 Represents the engineering department during the daily


HOD morning meetings. 

 Prioritise, plan, schedule assign and supervise the


engineering department staff.

 Oversee the maintenance tasks, work orders and special


projects ensuring timely and accurate completion.

 Respond to guest's maintenance needs promptly and ensure


guests receive professional, efficient prompt and courteous
service to hotel standards.
 Maintain the physical appearance and operational efficiency
of the hotel including physical. mechanical, electrical,
plumbing etc.

 Installation & maintenance of all equipment related to


HVAC, DG Sets, Water treatment, Fire Safety etc.

 Ensure proper records are kept relating to all plant and


equipment for the hotel including repair and service records.

 Prepare reports as required by the Housekeeping Manager


and General Manager.

 Ensure that stores have adequate stocks of materials,


equipment and tools and are kept in a clean and safe
environment.

 Take responsibility for the cleanliness and safety aspects of


all plant and mechanical equipment rooms.

 Attend all Facility Management/Property meetings as


required, passing on necessary information to the
maintenance team in regular junior staff meetings.

 Ensure the proper use and periodic maintenance of all


equipment.

 Perform daily and weekly property document inspections.

 Ensure property, grounds, physical plant and work areas are


maintained to standard and that all safety equipment and
conditions are to code.

 Establish and maintain department equipment and supply


inventory levels appropriate to property requirements

 Provide training to staff on supplies, inventory, maintenance


and ordering procedures.

 Train engineering department staff on correct maintenance


procedures and assists in repairs as needed.
 Maintain, monitor and test hotel's emergency
and security systems, features like Fire Alarm, CCTV,
baggage scanners etc.

 Discuss with GM / Owner / Department heads on


maintenance status and inspection reports.

 Respond to corporate and management inquires.

 Develop, implement, and direct all emergency programs.

 Develop, implement and manage energy conservation


programs for the property to minimise expenses.

 Coordinate with the equipment suppliers for AMC and any


outstanding issues.

 Ensure maintenance staff is wearing proper uniforms


with name tag and upholds hotels grooming and hygiene
standards.

 Responsible for quality service, meeting/exceeding financial


goals, short and long term planning and day-to-day
operations.

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