BlueStacks Support » BlueStacks 5 » Troubleshooting articles Type your question here How to enable Hyper-V on Windows for BlueStacks 5 Today at 14:21 NOTE: If Hyper-V is enabled and you're unable to launch the Hyper-V compatible version of BlueStacks 5, you can right-click on the BlueStacks 5 icon and select "Run as administrator". How this help? You can use the Hyper-V compatible version of BlueStacks 5 by enabling Hyper-V through any of the following ways: + By using custom tool + By using Windows settings * By using the Command Prompt NOTE: Before enabling Hyper-V, please ensure that Virtualization is enabled on your desktop/laptop. If you're already using BlueStacks 5 with Hyper-V enabled, and come across the error shown below, simply right-click on the BlueStacks 5 icon and click on “Run as administrator”. To learn more, click here.CMa seam icc MLO KO cn 1. Download the custom tool to enable Hyper-V on your desktop/laptop. 2. After it downloads, right-click on it and select "Run as administrator”E Downloads — Onw- X O De W Wsov Svewe oe < A L> TisPC > Downloads > LG We cule accss name te 8 ropboe ested sopboxcache I HD-Enabletyp=—" pication 8 twee % O D @ Bi Sceensiots Last month 2) {© oncom - eon aan ce ie im beisop Pinto Sian 1 documents Prats canes Compress to Zi fle Oise © Copyas path Rrcues Properties Alt+Emer Bees $s windows 3 er stew wine 2 © cnedive arene © Sharewith Spe & Show mere options sino items emseleced 1358, 3. Once the process is completed, you will get a pop-up confirming the same. For the changes to take effect, click on "OK" to restart your desktop/laptop.Tre proces completes suresh Wout you het restart your PC forthe barges stake ec? You'll now be able to use BlueStacks § with Hyper-V enabled. However, if you still see an “Incompatible Windows setting" error message, click here to resolve this. How can | enable Hyper-V through Windows settings? 1. On your desktop, search for "Turn Windows features on or off" and click on it in the search results. NOTE: The appearance of the search menu may vary depending upon the version of Windows you are using.P umvindows eases on So P sumsindos ers ono windows 6 P tamsindos ors 0801 210 2 amas eas ono tam wes tres ono ms 2m ono eww 2 ms once tn Dan indons tenses enero 2. Enable all of the options from below that are present on the list of Windows Features for your computer. NOTE: You may not see some of the options listed below as they are dependent on the version of Windows installed on your computer. You can enable the options from the list that are available for you. += Hyper V Virtual Machine Platform, Windows Hypervisor Platform Windows Sandbox Windows Subsystem for Linux4. Windows will need to restart your desktop/laptop to apply the changes. Click on "Restart now" to proceed.‘Windows completed the aquest changes You'll now be able to use BlueStacks 5 with Hyper-V enabled. However, if you still see an "Incompatible Windows setting” error message, click here to resolve this. How can | enable Hyper-V through the Command Prompt? 1. Search for "CMD", in the Windows search bar.2. Once you find Command Prompt in the search results, click on "Run as administrator”. Best match [ey Corres Pret Search the web Command Prompt PD. CMD - See web results (pen file location Pin to Start Pin to taskbar3. Copy and paste the following command into the Elevated Command Prompt and press " dism.exe /online /enable-feature /featurename:VirtualMachinePlatform /all 4. Once the process is complete, press "Y" to restart your desktop/laptopSerene You'll now be able to use BlueStacks 5 with Hyper-V enabled. However, if you still see an "Incompatible Windows setting” error message, click here to resolve this. Q. I'm getting an “Incompatible Windows settings" error message even though Hyper-V is enabled. What should I do? A. If you're unable to launch BlueStacks 5 even after Hyper-V is enabled + Right-click on the BlueStacks 5 icon * Select "Run as administrator”Q. I'm unable to launch a specific instance after Hyper-V has been enabled. What should I do? A. Ifyou're unable to launch a specific instance after enabling Hyper-V, you can resolve this by doing the steps mentioned below. However, please note that you will only be able to play on Nougat 64-bit instances if Hyper-V is enabled. + Right-click on the "Multi-instance Manage! administrator" " icon on your desktop and select "Run as. * Click on "Stal in front of the instance you wish to launchThank you for choosing BlueStacks 5. We hope you enjoy using it. Happy Gaming! 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