Eaton 9355 Ups 20 30 Kva User Guide 164201626

Eaton® 9355 UPS
20/30 kVA
User’s Guide
p/n: 164201626
Revision K1
Class A EMC Statements
FCC Part 15
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
ICES-003
This Class A Interference Causing Equipment meets all requirements of the Canadian Interference
Causing Equipment Regulations ICES-003.
Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel
brouilleur du Canada.
IEC 62040-2
Some configurations are classified under IEC 62040-2 as “C2 UPS for Unrestricted Sales
Distribution.”
! IMPORTANT
To ensure you have the most up-to-date content and information for this product, please review the
latest manual revision on our website, www.eaton.com/9355.
Eaton reserves the right to change specifications without prior notice. Modbus is a registered trademark of Schneider Automation, Inc.
MOXA is a registered trademark and MGate is a trademark of MOXA, Inc. Spiralock is a registered trademark of Spiralock Corporation.
KIRK is a registered trademark of Kirk Key Interlock company, LLC, a subsidiary of Halma plc. National Electrical Code and NEC are
registered trademarks of National Fire Protection Association, Inc. ERIFLEX and FLEXIBAR are registered trademark of Erico International
Corporation. All other trademarks are property of their respective companies.
©Copyright 2006-2022 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the
express written approval of Eaton.
P-110000654-001 Revised: December 21st, 2018
EATON
END-USER LICENSE AGREEMENT
IMPORTANT, READ CAREFULLY. THIS END USER LICENSE AGREEMENT (THE have been given when mailed by first class mail to the address shown below:
“AGREEMENT”) IS A BINDING CONTRACT BETWEEN YOU, THE END-USER (THE LICENSE NOTICES:
“LICENSEE”) AND EATON INTELLIGENT POWER LIMITED, IRELAND, OR ONE OF ITS Eaton Intelligent Power Limited
AFFILIATES (“EATON” OR “LICENSOR”). BY OPERATING THIS UNINTERRUPTIBLE Eaton House,
POWER SUPPLY (UPS) PRODUCT INCLUDING SOFTWARE EMBEDDED IN IT 30 Pembroke Road,
(FIRMWARE), YOU, THE LICENSEE, ARE AGREEING TO BE BOUND BY THE TERMS, Dublin 4,
CONDITIONS, AND LIMITATIONS OF THIS AGREEMENT. READ THE TERMS AND D04 Y0C2,
CONDITIONS OF THIS AGREEMENT CAREFULLY BEFORE, INSTALLING OR OPERATING Ireland
THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, 5.4 Severability. If any provision of this Agreement is held to be invalid or unenforceable, the
PROMPTLY RETURN THE UNUSED PRODUCT TO EATON. remaining provisions of this Agreement will remain in full force.
5.5 Waiver. The waiver by either party of any default or breach of this Agreement will not
1.0 DEFINITIONS constitute a waiver of any other or subsequent default or breach. Failure to enforce or delay in
1.1 Documentation. “Documentation” means the user guides and manuals for the installation enforcing any provision of this Agreement will not constitute a waiver of any rights under any
and use of the UPS, whether made available over the internet, provided in CD-ROM, DVD, provisions of this Agreement.
hard copy or other form. 5.6 Entire Agreement. This Agreement constitutes the complete agreement between the
1.2 Firmware. “Firmware” means software programs that are embedded in the product for parties and supersedes all prior or contemporaneous agreements or representations, written
which Licensee is granted a license hereunder, the Documentation therefore and, to the extent or oral, concerning the subject matter of this Agreement. This Agreement may not be modified
available, Updates thereto. The Firmware is licensed hereunder in object code (machine- or amended except in a writing specifically referencing this Agreement and signed by a duly
readable) form only except that certain software programs may include limited portions in authorized representative of each party. No other act, document, usage or custom will be
source code (human-readable) form. deemed to amend or modify this Agreement. The Firmware, or portions thereof, may also
1.3 Update. “Update” means a subsequent release of the Firmware, if and when developed by be subject to additional paper or electronic license agreements. In such cases, the terms of
Eaton. An Update does not include any release, new version, option, or future product, which this Agreement will be supplemental to those in the additional agreements, to the extent not
Eaton licenses separately. inconsistent with the additional agreements. If a copy of this Agreement in a language other
2.0 FIRMWARE LICENSE than English is included with the Firmware or Documentation, it is included for convenience and
2.1 Ownership. Eaton or its third party licensors retains all title, copyright and other proprietary the English language version of this Agreement will control.
rights in, and ownership of the Firmware regardless of the media upon which the original or any 5.7 Heirs, Successors, and Assigns. Each and all of the covenants, terms, provisions
copy may be recorded or fixed. and agreements herein contained will be binding upon and inure to the benefit of the parties
2.2 License Grant. Eaton grants to Licensee a limited, revocable, non-exclusive, non-assignable hereto and, to the extent expressly permitted by this Agreement, their respective heirs, legal
license to use the Firmware in conjunction with the operation of the product to which the Firmware representatives, successors and assigns.
pertains or other products as described by Eaton in the Documentation. Licensee does not 5.8 Export Restrictions. Licensee agrees to comply fully with all relevant export laws and
acquire any rights, express or implied, other than those expressly granted in this Agreement. regulations of the United States and all other countries in the world (the “Export Laws”) to
2.3 Restrictions and Requirements. Licensee will not, nor will it permit others to, modify, assure that neither the Firmware nor any direct product thereof are (I) exported, directly or
adapt, translate, reverse engineer, decompile, or disassemble the Firmware or any component indirectly, in violation of Export Laws; or (ii) are intended to be used for any purposes prohibited
thereof (including the Documentation), or create derivative works based on the Firmware by the Export Laws. Without limiting the foregoing, Licensee will not export or re-export the
(including the Documentation), except to the extent such foregoing restriction is prohibited by Firmware: (i) to any country to which the U.S. has embargoed or restricted the export of
applicable law or applicable open source license to, and only to, any open source software goods or services (see http://www.treasury.gov/resource-center/sanctions/Programs/Pages/
component that is incorporated into the Firmware (if any). Copyright laws and international Programs.aspx), or to any national of any such country, wherever located, who intends to
treaties protect the Firmware, including the Documentation. Unauthorized copying of the transmit or transport the Firmware back to such country; (ii) to any end user who Licensee
Firmware, the Documentation or any part thereof, is expressly prohibited. For avoidance of knows or has reason to know will utilize the Firmware in the design, development or production
doubt, Eaton does not grant Licensee a license to any of Eaton’s brands, logos, designs, trade of nuclear, chemical or biological weapons; or (iii) to any end-user who has been prohibited
dress, service marks, trademarks, domain names or trade names, in whole or in part. from participating in U.S. export transactions by any federal agency of the U.S. government.
Licensee agrees to install or allow installation of all corrections of substantial defects, security 5.9 U.S. Government Restricted Rights. The Firmware is a “commercial item” as that term
patches, minor bug fixes and updates, including any enhancements, for the Firmware in is defined at 48 C.F.R. § 2.101, consisting of “commercial computer software” and “commercial
accordance with the instructions and as directed by Eaton. computer software documentation”, as such terms are used in 48 C.F.R. § 12.212, and is
2.4 Transfer and Assignment Restrictions. Licensee will not sell, resell, assign, lease, provided to the U.S. Government only as a commercial end item. Consistent with 48 C.F.R.
sublicense, encumber, or otherwise transfer its interest in this Agreement or in the Firmware, § 12.212 and 48 C.F.R. §§ 227.7202-1 through 227.7202-4, all U.S. Government End Users
or the Documentation in whole or in part, or allow any other person or entity, including any acquire the Firmware with only those rights set forth herein. Contractor/manufacturer is Eaton
parent or subsidiary of Licensee or other subsidiary of Licensee’s parent, to copy, distribute, Corporation, 1000 Eaton Boulevard, Cleveland, Ohio 44122.
or otherwise transfer the Firmware without the prior written consent of Eaton. Licensee may 5.10 Third Party Intellectual Property Rights. The Firmware may contain components
transfer the Firmware directly to a third party only in connection with the sale of the Eaton (including open source software components) that are owned by third parties (“Third Party
product in which it is installed. Licensors”) and are provided with, incorporated into, or embedded in, the Firmware pursuant to
3.0 TERMINATION license arrangements between Eaton and such third parties. Third Party Licensor components
3.1 Termination. This Agreement and the license granted hereunder automatically terminates in the Firmware are not licensed or warranted under the terms of this document, but are instead
if Licensee breaches any provision of this Agreement. Eaton may terminate this license at any subject to the Third Party Licensors’ license agreements. Licensee will not modify, delete, or
time with or without cause. obfuscate any copyright or other proprietary rights notices of Third Party Licensors contained
3.2 Effect of Termination. Immediately upon termination of this Agreement or the license in the Firmware.
granted hereunder, Licensee will cease using the product. The parties’ rights and obligations 5.11 Indemnity. Licensee shall defend, indemnify and hold Eaton and its officers, directors,
under the following sections of this Agreement will survive termination of this Agreement: Article employees, and agents harmless from and against all losses, damages, liabilities, claims,
1.0, Section 2.1, Section 2.3, Section 2.4, Article 3.0, Article 4.0 and Article 5.0. actions, and associated costs and expenses (including reasonable attorneys’ fees and expenses)
4.0 INFRINGEMENT AND WARRANTIES by reason of injury or death to any person or damage to any tangible or intangible property arising
4.1 Infringement. If Licensee learns of a threat, demand, allegation, or indication that the or resulting from the negligence or willful misconduct of the Licensee, its employees, contractors,
UPS with its firmware infringes or misappropriates any third party intellectual property rights or agents, in connection with Licensee’s use of Firmware and Documentation.
(including but not limited to any patent, copyright, trademark, trade dress, or trade secret) Licensee shall be responsible for any breach of this Agreement by its officers, directors,
(“Intellectual Property Claim”), Licensee will notify Eaton promptly of such claim. Eaton may, in employees, contractors, or agents. Licensee shall defend, indemnify, and hold Eaton and
its sole discretion, elect to assume sole control of the defense and settlement of said Intellectual its officers, directors, employees, and agents harmless from and against any and all losses,
Property Claim and Licensee will provide reasonable information and assistance to Eaton for damages, liabilities, claims, actions, and associated costs and expenses (including reasonable
the defense of such claim. attorneys’ fees and expenses) arising out of or in connection with any breach of this Agreement.
4.2 Disclaimer of Warranties. THE FIRMWARE IS PROVIDED “AS IS” WITHOUT 5.12 Open Source Software. The Firmware may contain certain components owned by
WARRANTY OF ANY KIND, . EATON DOES NOT WARRANT THAT THE FIRMWARE Eaton that are provided with, incorporated into, linked to, or embedded in the Firmware that are
WILL BE ERROR-FREE OR SECURE FROM UNAUTHORIZED ACCESS. THE LICENSEE subject to third party open source licenses (“Eaton Open Source Components”). Eaton Open
EXPRESSLY ACKNOWLEDGES THAT TO THE EXTENT PERMITTED BY APPLICABLE Source Components are subject to the open source licenses corresponding to the particular
LAW, THE USE OF THE PRODUCT IS AT LICENSEE’S SOLE RISK. software component. To the extent there are any conflicts between the terms of this Agreement
5.0 GENERAL PROVISIONS and any open source license corresponding to Eaton Open Source Components or additional
5.1 Update Policy. Eaton may from time to time, but has no obligation to, create Updates of obligations by such open sources license that are not set forth in this Agreement, the terms of
the Firmware or components thereof. the open source license will control.
5.2 Limitation on Liability. NOTWITHSTANDING ANY PROVISION OF THIS AGREEMENT 5.13 Confidentiality. Licensee acknowledges that confidential aspects of the Firmware
TO THE CONTRARY, LICENSEE EXPRESSLY UNDERSTANDS AND AGREES THAT (including any proprietary source code) are a trade secret of Eaton, the disclosure of which
EATON, ITS AFFILIATES, AND ITS LICENSORS, WILL NOT BE LIABLE FOR: (A) ANY would cause substantial harm to Eaton that could not be remedied by the payment of damages
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY alone and such confidential aspects of the Firmware shall not be disclosed to third parties
DAMAGES WHICH MAY BE INCURRED BY LICENSEE OR ANY THIRD PARTY, without the prior written consent of Eaton. Accordingly, Eaton will be entitled to preliminary and
HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS WILL INCLUDE, permanent injunctive and other equitable relief for any breach of this Section 5.13.
BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR 5.14 Note on JAVA Support. The Firmware may contain support for programs written in JAVA.
INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF JAVA technology is not fault tolerant and is not designed, manufactured, or intended for use or
DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, resale as online control equipment in hazardous environments requiring fail-safe performance,
OR OTHER INTANGIBLE LOSS; (B) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED such as in the operation of nuclear facilities, aircraft navigation or communications systems, air
BY LICENSEE OR ANY THIRD PARTY. THESE LIMITATIONS ON EATON’S LIABILITY WILL traffic control, direct life support machines, or weapons systems, in which the failure of JAVA
APPLY WHETHER OR NOT EATON HAS BEEN ADVISED OF OR SHOULD HAVE BEEN technology could lead directly to death, personal injury, or severe physical or environmental
AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. damage. EATON DISCLAIMS ALL DAMAGES INCLUDING DIRECT, INDIRECT AND
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF EATON, ITS AFFILIATES, CONSEQUENTIAL DAMAGES RELATING TO THE FAILURE OF ANY SOFTWARE
AND ITS LICENSORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY INCLUDING JAVA PROGRAMS AND/OR JAVA TECHNOLOGY.
IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT PAID FOR THE UPS. 5.15 Governing Law. This Agreement will be interpreted and enforced in accordance with the
THIS SECTION 5.2 STATES EATON’S ENTIRE LIABILITY AND LICENSEE’S SOLE AND laws of Ireland, without regard to choice of law principles. Any claim or suit with respect to this
EXCLUSIVE REMEDY UNDER THIS AGREEMENT, AND IS SUBJECT TO ALL LIMITATIONS Agreement shall be brought in the Courts of Ireland, unless mandatory law imposes otherwise.
STATED IN SECTION 4.2.
5.3 Notices. All notices required to be sent hereunder will be in writing and will be deemed to Eaton EULA
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 UPS Standard Features ................................................................................................................................ 2
1.1.1 Control Panel ....................................................................................................................................... 2
1.1.2 Customer Interface ............................................................................................................................... 2
1.1.3 Advanced Battery Management............................................................................................................... 2
1.2 Options and Accessories.............................................................................................................................. 3
1.2.1 Extended Battery Cabinet ....................................................................................................................... 3
1.2.2 Options Cabinet ................................................................................................................................... 3
1.2.3 Wall-Mounted Bypass Switch.................................................................................................................. 3
1.2.4 Parallel Tie Cabinet................................................................................................................................ 4
1.2.5 Seismic Kit .......................................................................................................................................... 4
1.2.6 Monitoring and Communication ............................................................................................................... 4
1.3 Using This Manual ...................................................................................................................................... 4
1.4 Conventions Used in This Manual .................................................................................................................. 4
1.5 Symbols, Controls, and Indicators .................................................................................................................. 6
1.6 For More Information .................................................................................................................................. 6
1.7 Getting Help .............................................................................................................................................. 7
1.8 Equipment Registration ............................................................................................................................... 7
2 Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 Consignes de Sécurité ................................................................................................................................. 9
2.2 Advertencias de Seguridad ......................................................................................................................... 10
3 UPS Installation Plan and Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.1 Creating an Installation Plan ........................................................................................................................ 13
3.2 Preparing the Site ..................................................................................................................................... 13
3.2.1 Environmental and Installation Considerations .......................................................................................... 13
3.3 UPS System Power Wiring Preparation ......................................................................................................... 21
3.4 Inspecting and Unpacking the Equipment ...................................................................................................... 23
4 UPS System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.1 Preliminary Installation Information............................................................................................................... 25
4.2 Removing and Replacing the Front Doors ...................................................................................................... 25
4.2.1 UPS or Options Cabinet Front Door ........................................................................................................ 25
4.2.2 EBC Front Door .................................................................................................................................. 26
4.3 Unloading the UPS Cabinet from the Pallet..................................................................................................... 28
4.4 Joining the Cabinets.................................................................................................................................. 34
4.5 Electrical Installation.................................................................................................................................. 38
4.5.1 Wiring Preparation .............................................................................................................................. 39
4.6 Wiring Installation ..................................................................................................................................... 41
4.6.1 UPS Only Wiring................................................................................................................................. 42
Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 v

Table of Contents
4.6.2 Parallel UPS Wiring ............................................................................................................................. 43

4.6.3 Options Cabinet with MBS Wiring .......................................................................................................... 47
4.6.4 Options Cabinet with Dual-Feed Wiring ................................................................................................... 49
4.6.5 Options Cabinet with Output Transformer Wiring ...................................................................................... 52
4.7 Internal Battery Tray Wiring Connections ....................................................................................................... 54
4.8 Extended Battery Cabinet Installation............................................................................................................ 57
4.8.1 Line-Up-and-Match EBC Installation ........................................................................................................ 57
4.8.2 Standalone EBC Installation .................................................................................................................. 60
4.9 Permanent Mounting Installation ................................................................................................................. 62
5 UPS Wiring Diagrams and Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
6.1 Installing Communication Options and Control Terminals .................................................................................. 74
6.2 Communication Options ............................................................................................................................ 77
6.2.1 DB-9 Communication Port .................................................................................................................... 78
6.2.2 X-Slot Cards....................................................................................................................................... 78
6.2.3 Remote Monitor Panel ......................................................................................................................... 79
6.2.4 Industrial Relay Card............................................................................................................................ 81
6.2.5 LanSafe Power Management Software ................................................................................................... 83
6.3 Control Terminals ..................................................................................................................................... 83
6.3.1 Remote Emergency Power-off .............................................................................................................. 84
6.3.2 Relay Output Contacts ......................................................................................................................... 84
6.3.3 Programmable Signal Inputs.................................................................................................................. 84
6.4 Parallel Communication ............................................................................................................................. 85
7 UPS Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

7.1 Control Panel Functions ............................................................................................................................. 93
7.1.1 Changing the Language........................................................................................................................ 93
7.1.2 Display Functions ............................................................................................................................... 93
7.1.3 User Settings..................................................................................................................................... 94
7.2 Operating the UPS Maintenance Bypass Switch ............................................................................................. 96
7.3 Single UPS Operation ................................................................................................................................ 98
7.3.1 Normal Mode Startup .......................................................................................................................... 98
7.3.2 Starting the UPS on Battery .................................................................................................................. 98
7.3.3 Internal Bypass Startup ...................................................................................................................... 100
7.3.4 UPS Maintenance Bypass Startup ........................................................................................................ 100
7.3.5 Single UPS Bypass............................................................................................................................ 101
7.3.5.1 Transfer the load from the UPS to maintenance bypass..................................................................... 101
7.3.5.2 Transfer the load from maintenance bypass to the UPS..................................................................... 101
7.3.6 UPS Shutdown................................................................................................................................. 102
7.4 Parallel UPS Operation............................................................................................................................. 102
7.4.1 Isolate a Single UPS in a Parallel System................................................................................................ 102
vi Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

Table of Contents
7.4.2 Returning a Single UPS to Normal Operation after Isolation and Service in a Parallel System ............................. 103
7.4.3 Parallel System Shutdown .................................................................................................................. 103
7.4.4 Restarting the Parallel System ............................................................................................................. 104
7.5 Configuring the UPS for EBCs ................................................................................................................... 104
8 UPS Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

8.1 UPS and Battery Care .............................................................................................................................. 107
8.1.1 Storing the UPS and Batteries ............................................................................................................. 107
8.2 When to Replace Batteries ....................................................................................................................... 107
8.3 Recycling the Used Battery or UPS............................................................................................................. 107
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
9.1 Typical Alarms and Conditions ................................................................................................................... 109
9.2 Silencing the Alarm ................................................................................................................................. 110
10 Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
11 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 vii

Table of Contents
viii Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

List of Figures
Figure 1. The Eaton 9355 UPS (20/30 kVA) with Optional EBC and Options Cabinet .................................................. 1
Figure 2. UPS Cabinet Dimensions (Front and Right Side Views)......................................................................... 16
Figure 3. UPS Cabinet Dimensions (Top and Bottom Views) .............................................................................. 17
Figure 4. External Battery Cabinet Dimensions (Top and Bottom Views) ............................................................... 18
Figure 5. UPS Cabinet Center of Gravity ........................................................................................................ 19
Figure 6. External Battery Cabinet Center of Gravity ......................................................................................... 20
Figure 7. Removing the UPS Front Door ........................................................................................................ 26
Figure 8. Removing the EBC Front Door ........................................................................................................ 27
Figure 9. Removing the Rear Shipping Bracket (UPS Shown) ............................................................................. 29
Figure 10. Removing the Shipping Pad (UPS Shown) ......................................................................................... 30
Figure 11. Removing the Front Shipping Bracket (UPS Shown) ............................................................................ 31
Figure 12. Raising the Leveling Feet ............................................................................................................... 32
Figure 13. Unloading the Cabinet (UPS Shown)................................................................................................. 33
Figure 14. Removing the Pallet (UPS Shown) ................................................................................................... 34
Figure 15. Joining Additional Cabinets (Typical Configuration) .............................................................................. 36
Figure 16. Ground Strap Installation................................................................................................................ 38
Figure 17. UPS Front View ........................................................................................................................... 40
Figure 18. Removing the Options Cabinet Wiring Access Cover ........................................................................... 41
Figure 19. Reversing the UPS Conduit Landing Box ........................................................................................... 43
Figure 20. Parallel Wiring Diagram – Version 1 and Version 2 without Maintenance Isolation Switch (MIS)..................... 44
Figure 21. Parallel Wiring Diagram – Version 2 with MIS ..................................................................................... 44
Figure 22. Bypass AC Input Wiring (Eaton Tie Cabinet Version 1 Shown) ................................................................ 45
Figure 23. Bypass AC Input Wiring (Eaton Tie Cabinet Version 2 with MIS Shown) ................................................... 46
Figure 24. Reversing the Options Cabinet Conduit Landing Box ........................................................................... 48
Figure 25. Options Cabinet with MBS Wiring ................................................................................................... 49
Figure 26. Options Cabinets with Dual-Feed Wiring ........................................................................................... 51
Figure 27. Options Cabinets with Output Transformer Wiring .............................................................................. 53
Figure 28. UPS Terminal Block ...................................................................................................................... 54
Figure 29. Internal Battery Tray Wiring Connections........................................................................................... 56
Figure 30. Internal Battery Tray Wiring Diagram ................................................................................................ 57
Figure 31. Typical EBC Installation ................................................................................................................. 59
Figure 32. Dual Transformer Options Cabinet EBC Cable Hooks ........................................................................... 60
Figure 33. EBC Conduit Knockout Location ...................................................................................................... 61
Figure 34. EBC (Standalone Configuration) Ground Terminal Location.................................................................... 62
Figure 35. Lowering the Leveling Feet ............................................................................................................ 63
Figure 36. Permanent Mounting .................................................................................................................... 64
Figure 37. UPS Wiring Diagram (Single-Feed, 208V or 220V Input : 208V or 220V Output).......................................... 65
Figure 38. UPS with EBCs Wiring Diagram (Single-Feed, 208V or 220V Input : 208V or 220V Output) ........................... 66
Figure 39. UPS and Options Cabinet with MBS Only (Single-Feed, 208V or 220V Input : 208V Output) ......................... 67
Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 ix

List of Figures
Figure 40. UPS and Options Cabinet with MBS/Input Isolation Transformer Wiring Diagram (Single-Feed, 208V, 480V,
or 600V Input : 208V Output) .......................................................................................................... 68
Figure 41. UPS and Dual-Feed Options Cabinets Wiring Diagram (Dual-Feed, 208V, 480V, or 600V Input : 208V
Output) ...................................................................................................................................... 69
Figure 42. UPS and Dual Options Cabinets with Input and Output Transformers Wiring Diagram (Single-Feed, 480V
Input : 480V Output) ..................................................................................................................... 70
Figure 43. UPS and Single Options Cabinet with Input and Output Transformers Wiring Diagram (Single-Feed, 480V
Input : 480V Output) ..................................................................................................................... 71
Figure 44. Parallel UPS System with Tie Cabinet Diagram (Single-Feed, 208V or 220V Input : 208V or 220V
Output) ...................................................................................................................................... 72
Figure 45. Communication Options and Control Terminals .................................................................................. 74
Figure 46. Installing Communication Cables ..................................................................................................... 75
Figure 47. Routing the Cables ....................................................................................................................... 76
Figure 48. Communication Wiring Access ....................................................................................................... 77
Figure 49. Communication Port ..................................................................................................................... 78
Figure 50. Optional X-Slot Cards .................................................................................................................... 79
Figure 51. Remote Monitor Panel .................................................................................................................. 79
Figure 52. RMP Dimensions ......................................................................................................................... 80
Figure 53. RMP Top Internal View.................................................................................................................. 81
Figure 54. Industrial Relay Card ..................................................................................................................... 82
Figure 55. External Control Terminal Connections ............................................................................................. 83
Figure 56. Powerware Hot Sync CAN Bridge Card ............................................................................................. 85
Figure 57. Communication Wiring Access ....................................................................................................... 86
Figure 58. Setting the CAN Bridge Card Jumper J7 (Side View) ............................................................................ 87
Figure 59. Routing the Cables ....................................................................................................................... 88
Figure 60. Installing Communication Cables ..................................................................................................... 89
Figure 61. CAN Bridge Card and Pull-Chain Wiring ............................................................................................. 91
Figure 62. Eaton 9355 UPS Control Panel ........................................................................................................ 93
Figure 63. Maintenance Bypass Switch........................................................................................................... 97
Figure 64. Start-on-Battery Button.................................................................................................................. 99
x Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

List of Tables
Table 1. Air Conditioning or Ventilation Requirements During Full Load Operation................................................... 14

Table 2. Standard Model Floor Loadings ........................................................................................................ 14
Table 3. UPS Cabinet Clearances ................................................................................................................. 15
Table 4. Terminal Block Wiring .................................................................................................................... 22
Table 5. Communication Port Pin Assignment................................................................................................. 78
Table 6. RMP Wire Terminations .................................................................................................................. 81
Table 7. IRC Wire Terminations.................................................................................................................... 82
Table 8. REPO Terminal Connections ............................................................................................................ 84
Table 9. Programmable Signal Inputs ............................................................................................................ 85
Table 10. Menu Map for Display Functions ...................................................................................................... 94
Table 11. User Settings................................................................................................................................ 95
Table 12. Model List.................................................................................................................................. 111
Table 13. Dimensions and Weights .............................................................................................................. 111
Table 14. Environmental and Safety Specifications .......................................................................................... 111
Table 15. Technical Specifications ................................................................................................................ 112
Table 16. 9355 Model Specifications — 20 kVA Model ..................................................................................... 113
Table 17. 9355 Model Specifications — 30 kVA Model ..................................................................................... 113
Table 18. Battery Specifications................................................................................................................... 114
Table 19. Battery Runtimes (in Minutes) at Full Load, 0.9 pF .............................................................................. 114
Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 xi

List of Tables
xii Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

Chapter 1 Introduction
NOTE If installing or upgrading a single tray battery configuration go to the Tech Support
website under the training tab at www.Eaton.com for installation and upgrade
instructions.
The Eaton® 9355 uninterruptible power supply (UPS) is a true online, double-conversion, three-phase system
that can be used to prevent loss of valuable electronic information and minimize equipment downtime. It is
ideal for protecting essential information technology and electrical engineering infrastructure in corporate,
telecom, health care, banking, and industrial applications.
The Eaton 9355 UPS continually monitors incoming electrical power and removes the surges, spikes, sags, and
other irregularities that are inherent in commercial utility power. Working with a building's electrical system, the
UPS supplies clean, consistent power that sensitive electronic equipment requires for reliable operation. During
brownouts, blackouts, and other power interruptions, batteries provide emergency power to safeguard
operation.
With the Eaton 9355 UPS, you can safely eliminate the effects of electrical line disturbances and guard the
integrity of your systems and equipment. Figure 1 shows the Eaton 9355 UPS (20/30 kVA) with an optional
Extended Battery Cabinet (EBC) and Options Cabinet.
! IMPORTANT
Startup and operational checks must be performed by an authorized Eaton Customer Service Engineer, or the
warranty terms specified on the product's resources page become void. See Chapter 11 Warranty for details.
This service is offered as part of the sales contract for the UPS. Contact an Eaton service representative in
advance (a minimum two-week notice is required) to reserve a preferred startup date.
Figure 1. The Eaton 9355 UPS (20/30 kVA) with Optional EBC and Options Cabinet
EBC Options Cabinet UPS
Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 1

Introduction
Providing outstanding performance and reliability, the Eaton 9355 UPS's unique benefits including the
following:
• Online UPS design with pure sine wave output. The UPS filters and regulates incoming AC power and
provides consistent power to your equipment without draining the battery.
• More wattage in less space with a 0.9 power factor – protecting more equipment and leaving more room
for expansion.
• Support for Powerware Hot Sync® paralleling of multiple modules for redundancy or extra capacity.
• Input current total harmonic distortion (THD) of less than five percent, using active input power factor
correction.
• ABM® technology that uses advanced battery management to increase battery service life, optimize
recharge time, and provide a warning before the end of useful battery life.
• Over two hours of extended runtime with added EBCs.
• Advanced power management with the Software Suite CD for graceful shutdowns and power monitoring.
• Emergency shutdown control through the remote emergency power-off (REPO) port.
• Start-on-battery capability for powering up the UPS even if utility power is not available.
• Standard communication options with a DB-9 serial port, relay output contacts, and programmable signal
inputs.
• Optional X-Slot® cards with enhanced communication capabilities for increased power protection and
control.
1.1 UPS Standard Features

The UPS has many standard features that provide cost-effective and consistently reliable power protection. The
descriptions in this section provide a brief overview of the UPS standard features.
1.1.1 Control Panel

The control panel, located on the front of the UPS, has a four-button graphical LCD with backlight. It provides
useful information about the UPS itself, load status, events, measurements, and settings.
See Chapter 7 UPS Operating Instructions, for additional information.
1.1.2 Customer Interface

• Building Alarm Monitoring – Up to four inputs in the UPS are available to connect the facility's alarm
system contacts. Some system configurations may limit the number of inputs available. The UPS uses
these inputs to monitor the building alarms in addition to the UPS status.
• X-Slot Communication Bays – Two communication bays are standard equipment. Up to two
communication cards can be installed in the UPS at any time.
For additional information on these topics, see Chapter 6 Communication.
1.1.3 Advanced Battery Management

Advanced Battery Management (ABM) technology uses sophisticated sensing circuitry and a three-stage
charger. The charger is a high-frequency, IGBT-based power conversion stage that extends the useful service
life of UPS batteries by isolating the battery from the electrical environment, except for periodic charging or
reserve mode operation. ABM also protects batteries from damage due to high current charging and inverter
ripple currents. Charging at high currents can overheat and damage batteries.
ABM extends battery life by keeping the batteries charged and performing periodic battery testing. The battery
test checks the batteries by transferring to battery mode. During the test the battery voltage is constantly
monitored to determine Battery Health. ABM is intended for VRLA style batteries.
2 Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

Introduction
An ABM charging cycle starts with the charger driving the battery voltage at maximum current limit, to a
battery charge level of 2.30volts/cell. The time it takes for the voltage to reach the battery charge level is saved
as the battery charge time. If the battery charge time exceeds 24 hours, an alarm sounds.
When the battery reaches the float level, the battery is charged at the float level for 48 hours. Due to charger
capability, some battery cabinet configurations extend float level to 72 hours. Twenty-four hours into the float
period, a series of battery tests are performed to check the battery health. The float level charge continues
after a successful test.
After initial startup, the battery run time on the front panel display indicates two minutes. After the 24-hour float
charging period and automated battery testing, the actual battery run time is determined and the actual battery
run time is displayed.
After the float period is completed, the charger is disconnected and the batteries are allowed to rest for up to
672 hours (28 days) maximum rest time. If the battery voltage falls below the opportunity charge level of 2.1V/
cell during the first 240 hours (10 days) of the rest period, an alarm sounds.
An ABM charge cycle is initiated whenever one of these four conditions occurs since the last charge cycle:
• The batteries have rested over the maximum rest time of 672 hours.
• Accumulated discharge time is over a maximum battery discharge time of 20 seconds.
• Battery voltage is under the opportunity charge level of 2.1 volts/cell and the cabinet has been in rest mode
for longer than 240 hours.
• A Battery Test command has been initiated.
1.2 Options and Accessories

Contact an Eaton sales representative for information about the following available options for the Eaton 9355
UPS:
1.2.1 Extended Battery Cabinet

Optional EBCs are available with 2 strings or 4 strings, providing up to 2.7 hours of extended runtime.
1.2.2 Options Cabinet

The Options Cabinet is available in five models:
1. Options Cabinet with a maintenance bypass switch that provides wrap-around bypass for UPS
maintenance or service without shutting down the load
2. Options Cabinet with both MBS and input isolation transformer that allows operation from a 208V, 480V,
or 600V 60-Hz source (input transformer in single-feed systems or bypass transformer in dual-feed
systems)
3. Options Cabinet for dual-feed systems that provides the second input from a 208V, 480V, or 600V 60-Hz
source
4. Options Cabinet with an output isolation transformer for 480V loads
5. Options Cabinet for single-feed system with MBS, 480V input isolation transformer, and 480V output
transformer.
1.2.3 Wall-Mounted Bypass Switch

The optional wall-mounted bypass switch is used to bypass the UPS during maintenance or servicing, providing
wrap-around bypass for UPS service without shutting down the load.

Introduction
1.2.4 Parallel Tie Cabinet

An optional parallel system with up to four UPSs can be installed to provide a parallel capacity and/or redundant
system. This load sharing system provides more capacity than a single UPS and can provide backup, depending
on the load and configuration. In addition, when one UPS is taken out of service for maintenance or is not
operating properly, a redundant UPS continues to supply uninterrupted power to the critical load. A parallel
Powerware Hot Sync Controller Area Network (CAN) Bridge Card provides connectivity for system metering
and operational mode control. The parallel system consists of two to four UPSs, each with a parallel CAN
Bridge Card, and a parallel Tie Cabinet.
1.2.5 Seismic Kit

The optional seismic kit secures the UPS and optional cabinets for Zone 4 seismic installations.
1.2.6 Monitoring and Communication

X-Slot Cards – Optional X-Slot cards support several protocols, such as SNMP, SMTP, HTTP, Modbus®, and
TCP/IP. See Chapter 6 Communication, for additional information on monitoring and communication features.
Remote Monitoring Device (RMD) – An optional RMD contains a touch screen status display and a local
audible alarm, allowing monitoring of the operational status and alarm condition of the UPS from virtually any
location within the facility, up to 300 feet from the UPS.
Refer to the Eaton Remote Monitoring Device (RMD) Installation and Operation Manual, listed in
paragraph 1.6 For More Information, for additional information.
PredictPulse™ Remote Monitoring and Management Service – PredictPulse is a subscription monitoring
and management service from Eaton that collects and analyzes data from connected power infrastructure
devices, providing us with the insight needed to make recommendations and take action on your behalf. It’s
also powered by CA Technologies, bringing together the best in hardware and software. Like a second set of
eyes on your power infrastructure, PredictPulse provides 24/7 remote monitoring of alarms and system
performance (load, temperature/humidity, battery health, energy savings and service level) to reduce downtime
risk and expedite repairs. PredictPulse also shares real-time status and trend information via an online
dashboard and smartphone mobile app (Apple and Android), giving subscribers insights about past and current
performance, a list of all active alarms, and asset management data (i.e., battery date codes, last and next
scheduled service dates, firmware versions). The service notifies customers of critical alarms, supports remote
diagnostics, and facilitates smart dispatch of technicians. PredictPulse requires a Gigabit Industrial Gateway
Card X-Slot (INDGW-X2) connectivity card in an X-Slot communication bay and an Environmental Monitoring
Probe (EMP) for battery temperature/humidity monitoring. See Chapter 6 Communication, for additional
information.
1.3 Using This Manual

This manual describes how to install and operate the Eaton 9355 UPS. Read and understand the procedures
described in this manual to ensure trouble-free installation and operation. In particular, be thoroughly familiar
with the REPO procedure or the LOAD OFF procedure, see Chapter 7 UPS Operating Instructions.
The information in this manual is divided into sections and chapters. The system, options, and accessories
being installed dictate which parts of this manual should be read. At a minimum, Chapter 1 Introduction
through Chapter 4 UPS System Installation and Chapter 7 UPS Operating Instructions should be
examined.
Read through each procedure before beginning the work. Perform only those procedures that apply to the UPS
system being installed or operated.
1.4 Conventions Used in This Manual

This manual uses these type conventions:
• Bold type highlights important concepts in discussions, key terms in procedures, and menu options, or
represents a command or option that you type or enter at a prompt.

Introduction
• Italic type highlights notes and new terms where they are defined.
• Screen type represents information that appears on the screen or LCD.
Icon Description
Note Information notes call attention to important features or instructions.
[Keys] Brackets are used when referring to a specific key, such as [Enter] or [Ctrl].
In this manual, the term UPS refers only to the UPS cabinet and its internal elements. The term UPS system
refers to the entire power protection system – the UPS cabinet, an external battery system, and options or
accessories installed.
The term line-up-and-match refers to accessory cabinets that are physically located adjacent to the UPS. The
term standalone refers to accessory cabinets that are located separate from the UPS.
Left and right side notations are referenced standing in front of the cabinet.

Introduction
1.5 Symbols, Controls, and Indicators

The following are examples of symbols used on the product to alert you to important information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric
shock symbol.
CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for

additional information, such as important operating and maintenance instructions.
This symbol indicates that you should not discard the product in the trash. This product
must be disposed of properly. For more information, contact your local recycling/reuse or
hazardous waste center.
This symbol indicates that you should not discard waste electrical or electronic
equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or
hazardous waste center.
ON - Indicates that the switch is in the ON position.
OFF - Indicates that the switch is in the OFF position.
PHASE - The word “phase.”
1.6 For More Information

Refer to the Eaton 9355 Tie Cabinet Installation Guide for the following additional information:
• Installation instructions, including site preparation, planning for installation, wiring and safety information,
and detailed illustrations of cabinets with dimensional and connection point drawings
• Operation, including breakers, standard features and optional accessories, procedures for using the bypass
functions, and information about maintenance
Refer to the Eaton 9355 Version 2 Tie Cabinet Installation Guide for the following additional information:
• Installation instructions, including site preparation, planning for installation, wiring and safety information,
and detailed illustrations of cabinets with dimensional and connection point drawings
• Operation, including breakers, standard features and optional accessories, procedures for using the bypass
functions, and information about maintenance
Refer to the Eaton Remote Monitoring Device (RMD) Installation and Operation Manual for additional
installation and operating instructions.

Introduction
• Visit www.eaton.com/powerquality or contact an Eaton service representative for information on how to

obtain copies of these manuals.
1.7 Getting Help

If help is needed with any of the following:
• Scheduling initial startup
• Regional locations and telephone numbers
• A question about any of the information in this manual
• A question this manual does not answer
Please call the Customer Reliability Center at:
United States: 1-800-843-9433

Canada: 1-800-461-9166 ext 260
All other countries: Call your local service representative
Please have the following information ready when you call for service:
• Model number
• Serial number
• Firmware version number
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information
Please use the following e-mail address for manual comments, suggestions, or to report an error in this
manual:
E-ESSDocumentation@eaton.com
1.8 Equipment Registration

Please visit www.eaton.com/pq/register to register your new Eaton UPS / Eaton UPS Accessory.
Model Number:
Serial Number:

Introduction

Chapter 2 Safety Warnings
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS

This manual contains important instructions that you should follow during installation and maintenance of the
UPS and batteries. Please read all instructions before operating the equipment and save this manual for future
reference.
This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE
PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.
• This UPS contains its own energy source (batteries). The UPS output may carry live voltage even when the
UPS is not connected to an AC supply.
• To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity controlled, indoor
environment, free of conductive contaminants. Ambient temperature must not exceed 40°C (104°F). Do
not operate near water or excessive humidity (95% maximum).
• To reduce the risk of fire, connect only to a circuit provided with 125 amperes maximum branch circuit
overcurrent protection in accordance with the National Electrical Code, ANSI/NFPA 70.
• Output overcurrent protection and disconnect switch must be provided by others.
• Batteries can present a risk of electrical shock or burn from high short circuit current. Observe proper
precautions. Servicing should be performed by qualified service personnel knowledgeable of batteries and
required precautions. Keep unauthorized personnel away from batteries.
• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Never dispose of batteries in a fire. Batteries may explode when exposed to flame.
2.1 Consignes de Sécurité
CONSIGNES DE SÉCURITÉ IMPORTANTES — CONSERVER CES INSTRUCTIONS

Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute procédure
d'installation et de maintenance des batteries et de l'onduleur. Veuillez consulter entièrement ces instructions
avant de faire fonctionner l'équipement et conserver ce manuel afin de pouvoir vous y reporter ultérieurement.

Safety Warnings
Cet onduleur contient des TENSIONS MORTELLES. Toute opération d'entretien et de réparation doit être
EXCLUSIVEMENT CONFIÉE A UN PERSONNEL QUALIFIÉ AGRÉÉ. AUCUNE PIÈCE RÉPARABLE PAR
L'UTILISATEUR ne se trouve dans l'onduleur.
• Cette onduleur possède sa propre source d'alimentation (batteries). Il est possible que la sortie de
l'onduleur soit sous tension même lorsque l'onduleur n'est pas connectée à une alimentation CA.
• Pour réduire les risques d'incendie et de décharge électrique, installer l'onduleur uniquement à l'intérieur,
dans un lieu dépourvu de matériaux conducteurs, où la température et l'humidité ambiantes sont
contrôlées. La température ambiante ne doit pas dépasser 40 °C. Ne pas utiliser à proximité d'eau ou dans
une atmosphère excessivement humide (95 % maximum).
• Afin de réduire les risques d'incendie, n'effectuez le raccordement qu'avec un circuit muni d'une
protection de surintensité du circuit de dérivation maximum de 125 ampères conformément au Code
Électrique National (National Electrical Code) des États-Unis ANSI/NFPA 70.
• La protection de surintensité de sortie ainsi que le sectionneur doivent être fournis par des tiers.
• Les batteries peuvent présenter un risque de choc électrique ou de brûlure provenant d'un courant de
court-circuit haute intensité. Observez les précautions appropriées. L'entretien doit être réalisé par du
personnel qualifié connaissant bien les batteries et les précautions nécessaires. N'autorisez aucun
personnel non qualifié à manipuler les batteries.
• Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements en vigueur dans
votre localité.
• Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire exploser.
2.2 Advertencias de Seguridad
INSTRUCCIONES DE SEGURIDAD IMPORTANTES — GUARDE ESTAS INSTRUCCIONES

Este manual contiene instrucciones importantes que debe seguir durante la instalación y el mantenimiento del
SIE y de las baterías. Por favor, lea todas las instrucciones antes de poner en funcionamiento el equipo y
guarde este manual para referencia en el futuro.
Este SIE contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio técnico deben ser efectuados
SOLAMENTE POR PERSONAL DE SERVICIO TÉCNICO AUTORIZADO. No hay NINGUNA PARTE QUE EL
USUARIO PUEDA REPARAR dentro del SIE.

Safety Warnings
• Este SIE contiene su propia fuente de energía (baterías). La salida del SIE puede transportar voltaje activo
aun cuando el SIE no esté conectado con una fuente de CA.
• Para reducir el riesgo de incendio o de choque eléctrico, instale este SIE en un lugar cubierto, con
temperatura y humedad controladas, libre de contaminantes conductores. La temperatura ambiente no
debe exceder los 40°C. No trabaje cerca del agua o con humedad excesiva (95% máximo).
• Para reducir el riesgo de incendio, realice la conexión únicamente hacia un circuito que cuente con un
máximo de 125 amperios de protección contra sobrecorriente de circuito derivado, de acuerdo con el
Código Eléctrico Nacional, ANSI/NFPA 70.
• La protección contra sobrecorriente de salida y el conmutador de desconexión debe suministrarse por
parte de terceros.
• Las baterías pueden constituir un riesgo de descarga eléctrica o quemaduras por corriente alta de corto
circuito. Adopte las precauciones debidas. Personal calificado de servicio que conozca de baterías y esté al
tanto de las precauciones requeridas debe darle servicio al equipo. Mantenga al personal no autorizado
alejado de las baterías.
• Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales para conocer los
requisitos pertinentes.
• Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a la llama.

Safety Warnings

Chapter 3 UPS Installation Plan and Unpacking
Use the following basic sequence of steps to install the UPS:
1. Create an installation plan for the UPS system.

2. Prepare your site for the UPS system.
3. Inspect and unpack the UPS cabinet.
4. Unload and install the UPS cabinet, and wire the system.
5. Complete the Installation Checklist.
6. Have authorized service personnel perform preliminary operational checks and start up the system.
The instructions are intended for the chief operator/system supervisor, electrical consultants, and installation
electricians. Local regulations and electrical code must be followed during the UPS installation.
3.1 Creating an Installation Plan

Before installing the UPS system, read and understand how this manual applies to the system being installed.
Use this chapter’s procedures and illustrations and those in Chapter 4 UPS System Installation to create a
logical plan for installing the system.
3.2 Preparing the Site

For the UPS system to operate at peak efficiency, the installation site should meet the environmental
parameters outlined in this manual. The operating environment must meet the weight, clearance, and
environmental requirements specified.
3.2.1 Environmental and Installation Considerations

The UPS system installation must meet the following guidelines:
• The system must be installed on a level floor suitable for computer or electronic equipment.
• The system must be operated at an altitude no higher than 1500m (5000 ft) without derating. For additional
assistance with high altitude operation, contact an Eaton service representative (see paragraph
1.7 Getting Help).
• The system must be installed in a temperature and humidity controlled indoor area free of conductive
contaminants.
Do not expose the UPS to overly aggressive environments, like salt mist or corrosive gases. High relative
humidity accelerates the effects of contaminants. The UPS should be installed in a G1 environment (based on
ANSI/ISA S-71.04 classifications). If the UPS is used in a more aggressive environment, it can cause reduced
product life and possibly early failure. If the installation location does not meet the recommended environment,
contact Eaton service representative for further information (see paragraph ).
• The environmental requirements specified below are for the air at the intake ports of the 9355 UPS, and
are the maximum, not to exceed, ratings.
– There shall be at least a 1.8°F (1.0°C) difference between the dry bulb temperature and the wet bulb
temperature, at all times, to maintain a non-condensing environment.
– The maximum rate of temperature change shall be limited to 3°F over 5 minutes (36°F/hour), based on
the ASHRAE Standard 90.1-2013.

UPS Installation Plan and Unpacking
• The newer, more energy efficient data center cooling methods (such as air side economization) can create
much wider ranges of temperature and Relative Humidity (RH) in the UPS room and/or data center. There
are two aspects of this increased operating environment that can, if ignored, create issues.
– One is the creation of microclimates, which are persistent variations of temperature and/or RH within
a single room. For example one side of the room is always cooler than the other side, no matter the
actual temperature.
– The other aspect is the rate of change of temperature and/or RH, which can occur during transitions
within the cooling system. Examples: changing the mixture ratio of inside versus outside air, or
external changes in the outside air when going from night to day, and back to night.
– When ignored, either one of these aspects can create an undesirable microclimate at the UPS
location. If the environment created by this microclimate exceeds the UPS operating specification, the
UPS reliability, over time, will be reduced. These same environmental extremes will also create
reliability concerns for any servers that are exposed to them.
Failure to follow guidelines may void your warranty.

The basic environmental requirements for operation of the UPS are:
• Ambient Temperature Range: 5–40°C (41–104°F)
• Recommended Operating Range: 5–40°C (41–104°F)
• Maximum Relative Humidity: 5–95%, noncondensing
If battery systems are located in the same room as the UPS, the battery manufacturer's environmental
requirements should be followed if they are more stringent than the UPS requirements. Operating
temperatures above the recommended range will result in decreased battery life and performance, and may
reduce or void the battery warranty.
The UPS ventilation requirements are shown in Table 1. To allow for future power upgrades, Eaton
recommends using air conditioning or ventilation sized for the fully rated UPS kW frame size installed instead of
the derated kW ordered. Sizing the site cooling infrastructure to be capable of cooling the maximum kW frame
size will allow a full power rating upgrade without having to modify the infrastructure.
Table 1. Air Conditioning or Ventilation Requirements During Full Load Operation

Model UPS Rating Minimum Required Cooling Air Flow
Eaton 9355 UPS 20–30 kVA 363 liter/sec (770 cfm)
When planning the installation, consider the UPS weight for floor loading. The strength of the installation
surface must be adequate for point and distributed loadings. The approximate weights are shown in the
following table.
Table 2. Standard Model Floor Loadings
Eaton 9355 Maximum Weight Point Loading
20 kVA UPS 1160 lb (526 kg) 290 lb/in2 (20 kg/cm2)
30 kVA UPS 1160 lb (526 kg) 290 lb/in2 (20 kg/cm2)
EBC 36 1160 lb (526 kg) 290 lb/in2 (20 kg/cm2)

Table 2. Standard Model Floor Loadings (Continued)
Eaton 9355 Maximum Weight Point Loading
EBC 72 2060 lb (934 kg) 515 lb/in2 (36 kg/cm2)
Options Cabinet with Single Transformer 535 lb (243 kg) 134 lb/in2 (9.4 kg/cm2)
Options Cabinet with Dual Transformer 792 lb (360 kg) 198 lb/in2 (13.9 kg/cm2)
Options Cabinet with MBS only 205 lb (93 kg) 51 lb/in2 (3.6 kg/cm2)
The UPS cabinet uses forced air cooling to regulate internal component temperature. Allow clearance in front
of and in back of the cabinet for proper air circulation. The clearances required around the UPS cabinet are
shown in the following table.
The following clearances are recommended for the Eaton 9355 UPS:
Table 3. UPS Cabinet Clearances

From Front of Cabinet 36" (91.4 cm) working space
From Back of Cabinet 6" (15.2 cm)

From Right of Cabinet Refer to local codes for right side service access [minimum 36" (91.4 cm)]

Figure 2. UPS Cabinet Dimensions (Front and Right Side Views)
FRONT VIEW RIGHT SIDE VIEW
Dimensions are in millimeters [inches]

Figure 3. UPS Cabinet Dimensions (Top and Bottom Views)
TOP VIEW BOTTOM VIEW
REAR FRONT
FRONT REAR

Figure 4. External Battery Cabinet Dimensions (Top and Bottom Views)
TOP VIEW BOTTOM VIEW
REAR FRONT
BOTTOM
VENTILATION
AREA
FRONT REAR

Figure 5. UPS Cabinet Center of Gravity

494 761
[19.45] [29.9]
“B”
1684
[66.30]
“C”
“A” Dimensions are in millimeters [inches]
Dimensions mm [in]
See Figure 5.
A B C Weight
Weight and Center of Gravity mm [inch] mm [inch] mm [inch] kg [lb]
Eaton 9355 20–30 kVA UPS 178 [7.0] 475 [18.7] 838 [33.0] 524 [1155]

Figure 6. External Battery Cabinet Center of Gravity
“B”
“C”
“A” Dimensions are in millimeters [inches]
Dimensions mm [in]
See Figure 6.
A B C Weight
Weight and Center of Gravity mm [inch] mm [inch] mm [inch] kg [lb]
Eaton 9355 20–30 kVA External Battery 246 [9.7] 364 [14.3] 473 [18.6] 520 [1146]
Cabinet (EBC-36)
Eaton 9355 20–30 kVA External Battery 246 [9.7] 361 [14.2] 734 [28.9] 927 [2043]
Cabinet (EBC-36)

3.3 UPS System Power Wiring Preparation

Read and understand the following notes while planning and performing the installation:
As a result of the connected loads high leakage current is possible. Connection to earth ground is required for
safety and proper product operation. Do not check UPS operation by any action that includes removal of the
earth (ground) connection with loads attached.
• Refer to national and local electrical codes for acceptable external wiring practices.
• For external wiring, use 90°C copper wire.
! IMPORTANT
This product has been evaluated for use with copper wire only. For external wiring, use only 90°C copper wire.
Wire sizes listed in Table 4 is for copper wiring only. If wire is run in an ambient temperature greater than
40°C, larger size wire may be necessary. Wire sizes are based on using the specified breakers.
• Recommended wire sizes are based on NFPA National Electrical Code® (NEC®)70 Table 310.15(B)(16) 90°
C ampacity with 40°C ambient correction factors.
• Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty.
If the optional input transformer is installed, an input neutral is not required.
• The Eaton 9355 UPS is shipped as a single-feed UPS and can be converted to a dual-feed UPS in the field.
DO NOT overtighten the screws; be sure to use the specified tightening torque values shown in Table 4.

Table 4. Terminal Block Wiring
L1, L2, L3, N Ground

20 kVA Wire Feeder Circuit Wire Size Wire Size Tightening Conduit Size2, 3
System Voltage Function Breaker Rating 1 1 Torque (Number of Conduits)
208 Input 100A 1 AWG 6 AWG
UPS X1 2.00" conduit (1)
220 WYE / 4-wire 100A 1 AWG 6 AWG
480 45A 6 AWG 10 AWG 120 lb in

Input
(13.5 Nm)
Options
Cabinet 1.00" conduit (1)
600 Delta / 3- 35A 8 AWG 10 AWG
Wire
208 Output 1 AWG 6 AWG
UPS X2
220 WYE / 4-wire 1 AWG 6 AWG
120 lb in
Output 2.00" conduit (1)
(13.5 Nm)
Options
480 1 AWG 6 AWG
Cabinet
WYE / 4-Wire
L1, L2, L3, N Ground

30 kVA Wire Feeder Circuit Wire Size Wire Size Tightening Conduit Size2, 3
System Voltage Function Breaker Rating 1 1 Torque (Number of Conduits)
208 Input 125A 1/0 AWG 6 AWG 2.00" conduit (1)

UPS X1
220 WYE / 4-wire 125A 1/0 AWG 6 AWG 2.00" conduit (1)
480 60A 6 AWG 10 AWG 120 lb in 1.00" conduit (1)

Input
(13.5 Nm)
Options
Cabinet
600 Delta / 3- 50A 6 AWG 10 AWG 1.00" conduit (1)
Wire
208 Output 1/0 AWG 6 AWG
UPS X2
220 WYE / 4-wire 1/0 AWG 6 AWG
120 lb in
Output 2.00" conduit (1)
(13.5 Nm)
Options
480 1/0 AWG 6 AWG
Cabinet
WYE / 4-Wire
1 Use only 90°C-rated copper wire. Minimum wire size is based on 120/208 full load ratings applied to National Electrical Code®
(NEC®) Table 310-104A. Code may require a larger AWG size than shown in this table because of temperature, number of
conductors in the conduit, or long service runs. Follow local requirements.
2 Per NEC article 300-20(a) for Ferrous Metal Raceways, all three-phase conductors must be run in the same conduit. Neutral and
ground must be run in the same conduit as the phase conductors.
3 Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one ground conductor. If two
neutral conductors or an oversized neutral conductor are to be installed, check the size of the conduit needed to accommodate the
extra wire or size and use that conduit size in place of the conduit size listed. Conduit sizes were chosen from NEC Table C1, type
letters RHH, RHW, RHW-2, TW, THW, THHW, THW-2.

! IMPORTANT
If a 4-pole Automatic Transfer Switch (ATS) is used to connect the UPS to a generator or alternative input
source, it may interrupt the UPS input neutral during its transition between sources. This UPS should always
have an input source neutral connected at the bypass input terminals. This neutral must be continuous and
uninterrupted; even if there are no phase-to-neutral loads connected to the UPS output. If the UPS is fed from a
4-pole ATS that interrupts the neutral, a delta-to-wye isolation transformer, with its secondary neutral bonded to
ground, must be placed in line with the bypass input of the UPS. This will provide an uninterrupted neutral to
the UPS, regardless of the position of the ATS neutral contact.
Note: if an overlapping neutral or make-before-break ATS switch is used, the neutrals must overlap for a
minimum of 50 msec during the transition. In these cases, a transformer is not needed.
3.4 Inspecting and Unpacking the Equipment

The cabinet is shipped bolted to a metal and wood pallet with outer protective packaging material covering the
cabinets.
1. Carefully inspect the outer packaging for evidence of damage during transit.
Do not install a damaged cabinet. Report any damage to the carrier and contact an Eaton service representative
immediately.
2. Use a forklift or pallet jack to move the packaged cabinet to the installation site, or as close as possible,
before unpacking. If possible, move the cabinet using the pallet. Insert the forklift or pallet jack forks
between the supports on the bottom of the pallet.
3. Set the pallet on a firm, level surface, allowing a minimum clearance of 3m (10 ft) on each side for
removing the cabinet from the pallet.
4. Remove the protective packaging material from the cabinet and recycle in a responsible manner. Retain
any parts kits packaged with the cabinet.
5. Inspect the contents for any evidence of physical damage, and compare each item with the Bill of Lading.
If damage has occurred or shortages are evident, contact an Eaton service representative immediately to
determine the extent of the damage and its impact on further installation.
If any equipment has been damaged during shipment, keep the shipping and packing materials for the
carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance,
file a claim for concealed damage.
To file a claim for shipping damage or concealed damage: 1) File with the carrier within 15 days of receipt
of the equipment; 2) Send a copy of the damage claim within 15 days to your service representative.
NOTE While waiting for installation, protect the unpacked cabinet from moisture, dust, and
other harmful contaminants. Failure to store and protect the UPS properly may void the
warranty.
NOTE Check the battery recharge date on the packaging label. If the date has expired and the
batteries were never recharged, do not use the UPS. Contact your service
representative.


Chapter 4 UPS System Installation
4.1 Preliminary Installation Information
Installation should be performed only by qualified personnel.
Refer to the following while installing the UPS system:
• Review Chapter 3 UPS Installation Plan and Unpacking, for cabinet dimensions, equipment weight,
wiring and terminal data, and installation notes.
• Do not tilt the cabinets more than ±10° during installation.
• Remove conduit landing plates to add conduit landing holes as required.
• If perforated floor tiles are required for ventilation, place them in front of the UPS.
4.2 Removing and Replacing the Front Doors

To remove and replace the UPS or Options Cabinet front door, see the following section. To remove and
replace the Extended Battery Cabinet (EBC) front door, see paragraph 4.2.2 EBC Front Door.
4.2.1 UPS or Options Cabinet Front Door

To remove the UPS or Options Cabinet front door:
1. Press and rotate the latches 90° to open the front door (rotate the left latch clockwise and the right latch
counter-clockwise). See Figure 7.
2. Lift the door up and off the cabinet.
To replace the door:
1. Insert the door notches into the slots on the bottom of the cabinet.
2. Secure the door latches.

UPS System Installation
Figure 7. Removing the UPS Front Door
4.2.2 EBC Front Door

To remove the EBC front door:
1. Remove the two M8 hex-head screws from the top corners of the door (see Figure 8).
2. Lift the door up and off the cabinet.
To replace the door:

1. Place the door on the bottom hooks of the EBC.
2. Replace the two door screws.

Figure 8. Removing the EBC Front Door

4.3 Unloading the UPS Cabinet from the Pallet

The following tools are required for unloading the cabinet(s):
• 15 mm wrench or socket
• 7 mm nut driver or socket
• Adjustable wrench or channel-locks
The UPS and optional cabinets are heavy (see Table 2). Unloading the cabinets requires at least two people to
safely remove the cabinets from the pallet. Be sure to support the front and rear of the cabinet during the entire
unloading process.
To remove the UPS or optional cabinets from the shipping pallet:

1. Remove the two M10 bolts securing the rear shipping bracket to the pallet (see Figure 9).
2. Remove the four M8 screws securing the rear shipping bracket to the cabinet rear panel and remove the
bracket. Retain the hardware for later use.
NOTE Be sure to retain the rear shipping bracket and hardware for later re-assembly if you plan
to permanently mount the cabinet.

Figure 9. Removing the Rear Shipping Bracket (UPS Shown)
M10 Bolts
Rear Shipping
Bracket
Rear of Pallet
Front of
Pallet
Rear Shipping Pad
M8 Screws
To maintain stability of the pallet, apply downward pressure to the front of the pallet when completing steps 3
through 8 to prevent tipping.
3. Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad (see
Figure 10).

Figure 10. Removing the Shipping Pad (UPS Shown)
M10 Bolts
Front of Rear of Pallet

Pallet
Rear Shipping Pad
4. Remove the front door to access the front shipping bracket (see Figure 7).
5. Remove the four M8 screws securing the front shipping bracket to the cabinet (see Figure 11).
6. Remove the two M10 bolts securing the front shipping bracket to the pallet and remove the bracket.

Figure 11. Removing the Front Shipping Bracket (UPS Shown)
M10 Bolts
Rear of
Pallet
Front of
Pallet
Front Shipping
Bracket
M8 Screws
7. Replace the front door.

8. Raise the leveling feet so that they do not touch the pallet.

Figure 12. Raising the Leveling Feet
! IMPORTANT
Be sure to support the front and back of the cabinet when rolling it off the pallet to prevent tipping or rolling
away.
9. Slowly roll the cabinet toward the rear of the pallet. Once the pallet tilts, continue rolling the cabinet down
the pallet until the cabinet touches the floor (see Figure 13).

Figure 13. Unloading the Cabinet (UPS Shown)
10. With the cabinet supported, slowly pull the pallet away from the cabinet (see Figure 14).

Figure 14. Removing the Pallet (UPS Shown)
11. Roll the cabinet to the desired location.

12. If you are installing more than one cabinet, continue to 4.4 Joining the Cabinets; otherwise, continue to
paragraph 4.5 Electrical Installation.
4.4 Joining the Cabinets

If you are installing additional cabinets to the UPS, join the cabinets before installing the electrical connections
between the cabinets.
To join the cabinets:

1. Position the cabinets to the left of the UPS, leaving enough space between cabinets to remove the
knockouts.

NOTE 1 Position the Extended Battery Cabinet (EBC) to the far left of the UPS and Options
Cabinet (if installed).
NOTE 2 A maximum of four EBCs can be installed.
NOTE 3 If you have two Options Cabinets, position the cabinet with the maintenance bypass
switch (MBS) closest to the UPS.
2. Remove the front door of all cabinets (see paragraph 4.2.1 UPS or Options Cabinet Front Door).
3. For EBCs only or EBCs and Options Cabinets, continue to Step 4. For Options Cabinets only, proceed to
Step 8.
4. Remove the knockout on the top left side of the UPS and the top right side of the EBC (see Figure 15).
If you are installing more than one EBC, remove both knockouts on the middle cabinet(s).
5. If you are installing an EBC with an Options Cabinet, continue to Step 6; otherwise, proceed to Step 11 to
install the ground straps.
6. Remove both knockouts from the top sides of the Options Cabinet (see Figure 15).
7. Remove one edge grommet from the inside rail of the EBC(s). Install the grommet on the bottom edge of
the left knockout of the Options Cabinet (the knockout closest to the UPS does not need an edge
grommet).
If you are installing two Options Cabinets, install edge grommets on both knockouts of the second cabinet.
8. Remove the rectangular knockout on the right side of the Options Cabinet.
If you have two Options Cabinets, remove the rectangular knockout on the right side of the second
Options Cabinet.
9. Remove the three circular knockouts on the left side of the UPS (see Figure 15).
If you have two Options Cabinets, remove the three circular knockouts on the left side of the first Options
Cabinet.
10. Install three bushings (supplied) in the circular knockouts of the adjacent cabinet.

Figure 15. Joining Additional Cabinets (Typical Configuration)
Edge Grommet for

Options Cabinet
EBC Options Cabinet UPS
11. Remove the two ground straps from the rear panel of the EBC or Options Cabinet (installed at the top
corners).
12. Install one ground strap between the rear panels of the adjacent cabinets as shown in Figure 16.

13. Install the other ground strap between the front panels of the adjacent cabinets as shown in Figure 16.
14. Repeat Step 11 through Step 13 for each cabinet.
15. Replace the front door of all cabinets.
16. Proceed to paragraph 4.5 Electrical Installation, to continue the UPS installation.

Figure 16. Ground Strap Installation
Rear Ground Strap
Front Ground Strap
4.5 Electrical Installation

The Eaton 9355 has the following power connections:
• 3-phase (L1, L2, and L3), neutral, and ground connection for rectifier/bypass input

• 3-phase (L1, L2, and L3), neutral, and ground connection for load output
The nominal input/output voltages are:
• 120/208 or 127/220 Vac (UPS only or parallel system)
• 208V, 480V, or 600V 60-Hz input is available when using the Options Cabinet with an input isolation
transformer
• 480/480 Vac is available when using the Options Cabinet with an output transformer
Output overcurrent protection and disconnect switch must be provided by others.
Only qualified service personnel (such as a licensed electrician) should perform the UPS installation. Initial
startup must be performed by an authorized Eaton Customer Service Engineer. Risk of electrical shock.
4.5.1 Wiring Preparation

To begin wiring the UPS or Options Cabinet:
1. Verify that the electrical connections to the installation site have been properly installed.
2. A wall-mounted, user-supplied, readily-accessible disconnection device must be incorporated in the input
wiring.
Compare the circuit breaker ratings to the ones in Table 4.
NOTE To accommodate the feature of easy system expandability, it is recommended that

initial installation of the Eaton 9355 UPS contain wiring to support the maximum
capacity of the UPS cabinet.
3. Switch off utility power to the distribution point where the UPS or Options Cabinet will be connected. Be
absolutely sure there is no power.
4. Determine your equipment's grounding requirements according to your local electrical code.
5. Remove the UPS front door (see paragraph 4.2.1 UPS or Options Cabinet Front Door).
6. Verify that the UPS input circuit breaker is in the OFF position (see Figure 17).
7. Verify that the UPS battery circuit breaker is in the OFF position.
8. If you ordered the UPS with the optional output circuit breaker, verify that the output circuit breaker is in
the OFF position.
9. Remove the UPS wiring access cover and retain.
10. Remove the UPS connections insulator and retain.

Figure 17. UPS Front View
Input Circuit Output Circuit Battery Circuit

Breaker Breaker (optional) Breaker
Wiring Access
Cover
UPS Connection Insulator
11. If you have an Options Cabinet, remove the front door (see paragraph
4.2.1 UPS or Options Cabinet Front Door).
12. Remove the Options Cabinet wiring access cover and retain (see Figure 18).
13. If you have two Options Cabinets, repeat Step 11 and Step 12 for the second cabinet.

Figure 18. Removing the Options Cabinet Wiring Access Cover
4.6 Wiring Installation

Wire the UPS or Options Cabinet(s) according to one of the following configurations:
• UPS only – see paragraph 4.6.1 UPS Only Wiring.

• Up to four UPSs in a parallel capacity and/or redundant system – see paragraph 4.6.2 Parallel UPS Wiring.
• UPS with Options Cabinet that has a maintenance bypass switch (MBS) – see paragraph
4.6.3 Options Cabinet with MBS Wiring.
• UPS with Options Cabinet that has a dual transformer (input and output) and an MBS – see paragraph
4.6.3 Options Cabinet with MBS Wiring.
• UPS with Options Cabinet that has an input transformer only – see paragraph
4.6.4 Options Cabinet with Dual-Feed Wiring.

• UPS with Options Cabinet that has an output transformer only– see paragraph
4.6.5 Options Cabinet with Output Transformer Wiring.
NOTE For Standalone EBC installation, separate ground cabling must be installed
4.6.1 UPS Only Wiring

To hardwire the UPS:
1. Remove the UPS conduit landing box from the rear panel and retain (see Figure 19).
2. Punch two holes in the conduit landing box for the input and output conduit using a Greenlee® punch or
similar device.
3. Route the wiring from the back of the UPS, through the wiring tray, to the front of the UPS.
4. Hardwire the input, output, and ground terminations for the UPS. See Table 4 for wiring specifications.
For a detailed view of the UPS terminal block, see Figure 28.
To review the Eaton 9355 wiring diagrams and schematics, see
Chapter 5 UPS Wiring Diagrams and Schematics.
5. If wiring for dual-feed, remove the jumpers between the input terminal block and the input circuit breaker
Wire the second input directly to the input circuit breaker.
6. Reinstall the UPS wiring access cover.
7. Reinstall the UPS conduit landing box in the reversed position (see Figure 19).
8. Replace the UPS front door (see paragraph 4.2.1 UPS or Options Cabinet Front Door).

Figure 19. Reversing the UPS Conduit Landing Box
4.6.2 Parallel UPS Wiring

To hardwire the UPS in a parallel capacity and/or redundant system:
1. Remove the UPS conduit landing box from the rear panel and retain (see Figure 19).
2. Punch two holes in the conduit landing box for the input and output conduit using a Greenlee punch or
similar device.
3. Route the wiring from the back of the UPS, through the wiring tray, to the front of the UPS.
4. Hardwire the input terminations for the UPS. See Table 4 for wiring specifications.
For a detailed view of the UPS terminal block, see Figure 28. See Figure 20 or Figure 21 for a parallel wiring
diagram.
5. Remove any Tie Cabinet covers and install conduit for the Tie Cabinet.

6. Hardwire the output terminations from the UPS to the Tie Cabinet.
7. Hardwire the load to the Tie Cabinet.
8. Wire the maintenance bypass auxiliary contacts below the maintenance bypass switch and terminate to
the maintenance bypass wires in the Tie Cabinet.
Figure 20. Parallel Wiring Diagram – Version 1 and Version 2 without Maintenance Isolation Switch
(MIS)
Red Wires
(open when breaker is open)
Black
350A Breaker Wires
Auxiliary Contacts (common)
Blue Wires
350A (closed when breaker is
open)
Bypass Input
110A (4X) LOAD
From UPS 1 Output
From UPS 2 Output
From UPS 3 Output
From UPS 4 Output
Figure 21. Parallel Wiring Diagram – Version 2 with MIS
Red Wires
(open when breaker is open)
Black
350A Breaker Wires
Auxiliary Contacts (common)
Blue Wires
(closed when breaker is
350A open)
Bypass Input
110A (4X) LOAD
From UPS 1 Output
MIS
From UPS 2 Output 350A
From UPS 3 Output
From UPS 4 Output
9. Wire the AC input to the bypass breaker on the Tie Cabinet (see Figure 22 for Version 1 or Figure 23 for
Version 2).
10. Verify the phase rotation for each UPS and the bypass input.

11. Reinstall any covers removed from the Tie Cabinet.

13. Reinstall the UPS conduit landing box in the reversed position (see Figure 19).
Figure 22. Bypass AC Input Wiring (Eaton Tie Cabinet Version 1 Shown)
Maintenance Bypass
Wiring to UPS TB4
Neutral Ground
Line 1 Line 3
Line 2

Figure 23. Bypass AC Input Wiring (Eaton Tie Cabinet Version 2 with MIS Shown)
Neutral
Ground
Line 2
Line 1 Line 3
Maintenance Bypass
Wiring to UPS TB4

4.6.3 Options Cabinet with MBS Wiring

To hardwire an Options Cabinet with an MBS (with or without an input isolation transformer or input and output
transformers):
1. Remove the Options Cabinet conduit landing box from the rear panel and retain (see Figure 24).
2. Punch two holes in the conduit landing box for the input and output conduit using a Greenlee punch or
similar device.
3. Route the wiring from the back of the Options Cabinet, through the wiring tray, to the front of the Options
Cabinet.
4. Hardwire the input, output, and ground terminations for the Options Cabinet. See Table 4 for wiring
specifications.
For a detailed view of the Options Cabinet terminal block, see Figure 25.
5. Route the factory-installed wiring and ground bonding wire through the knockouts and hardwire to the UPS
terminal and ground blocks.
6. Route the maintenance bypass auxiliary wiring through the knockouts to the UPS and wire to the contacts
below the MBS (see Figure 25).
7. Reinstall the Options Cabinet wiring access cover.
8. Reinstall the Options Cabinet conduit landing box in the reversed position (see Figure 24).
9. Replace the Options Cabinet front door (see paragraph 4.2.1 UPS or Options Cabinet Front Door).

Figure 24. Reversing the Options Cabinet Conduit Landing Box

Figure 25. Options Cabinet with MBS Wiring
Options Cabinet
with MBS Only
L1
L2
L3 Input
N
N
SERVICE
L1
L2 B
Y
U P
L3 P A
Output S S
N S
Maintenance
Options Cabinet with Bypass Auxiliary
MBS and Input Isolation Contacts
Transformer or with MBS
and Input and Output
Transformer
L1
L2 Input
L3
L1
L2
L3
Output
N
N
4.6.4 Options Cabinet with Dual-Feed Wiring

To hardwire the Options Cabinets in a dual-feed system:
1. Remove the Options Cabinet conduit landing box from both Options Cabinet rear panels and retain (see
Figure 19).
2. Punch two holes in the first conduit landing box for the input and output conduit using a Greenlee punch or
similar device.
Punch one hole in the second conduit landing box for the second input conduit.

3. Route the wiring from the back of the first Options Cabinet, through the wiring tray, to the front of the
Options Cabinet.
Route the wiring from the back of the second Options Cabinet, through the wiring tray, to the front of the
Options Cabinet.
4. On the first Options Cabinet, hardwire the input, output, and ground terminations. See Table 4 for wiring
specifications.
On the second Options Cabinet, hardwire the second input and ground terminations.
For a detailed view of both Options Cabinet terminal blocks, see Figure 26.
5. Remove the jumpers between the UPS input terminal block and the input circuit breaker.
6. On the first Options Cabinet, route the factory-installed wiring through the knockouts and hardwire to the
UPS terminal block.
On the second Options Cabinet, route the factory-installed wiring through the knockouts and hardwire to
the UPS input circuit breaker.
7. On the first Options Cabinet, route the maintenance bypass auxiliary wiring through the knockouts to the
UPS and wire to the contacts below the MBS (see Figure 26).
8. Reinstall both Options Cabinet wiring access covers.
9. Reinstall both Options Cabinet conduit landing boxes in the reversed position (see Figure 19).
10. Replace both Options Cabinet front doors (see paragraph 4.2.1 UPS or Options Cabinet Front Door).

Figure 26. Options Cabinets with Dual-Feed Wiring
Second Options Cabinet First Options Cabinet

with Rectifier Transformer with MBS Only
L1 L1
L2 Input L2
L3 L3 Input
N
N
L1
L2
L3
Output
N
N
SERVICE
B
Y
U P
P A
S S
S
Maintenance
Bypass Auxiliary
Contacts

4.6.5 Options Cabinet with Output Transformer Wiring

To hardwire the Options Cabinets for 480V loads:
1. Remove the Options Cabinet conduit landing box from both Options Cabinet rear panels and retain (see
Figure 24).
2. Punch one hole in the first conduit landing box for the input conduit using a Greenlee punch or similar
device.
Punch one hole in the second conduit landing box for the output conduit.
3. Route the wiring from the back of the first Options Cabinet, through the wiring tray, to the front of the
Options Cabinet.
Route the wiring from the back of the second Options Cabinet, through the wiring tray, to the front of the
Options Cabinet.
4. On the first Options Cabinet, hardwire the input and ground terminations. See Table 4 for wiring
specifications.
On the second Options Cabinet, hardwire the output and ground terminations.
For a detailed view of both Options Cabinet terminal blocks, see Figure 27.
5. On the second Options Cabinet, route the factory-installed wiring through the knockouts and hardwire to
the output terminal block of the first Options Cabinet.
On the first Options Cabinet, route the factory-installed wiring through the knockouts and hardwire to the
UPS terminal block.
6. On the first Options Cabinet, route the maintenance bypass auxiliary wiring through the knockouts to the
UPS and wire to the contacts below the MBS (see Figure 27).
7. Reinstall both Options Cabinet wiring access covers.
8. Reinstall both Options Cabinet conduit landing boxes in the reversed position (see Figure 24).
9. Replace both Options Cabinet front doors (see paragraph 4.2.1 UPS or Options Cabinet Front Door).

Figure 27. Options Cabinets with Output Transformer Wiring
Second Options Cabinet First Options Cabinet

with Output Transformer with MBS Only
L1
L2
L3 Input
N
N
L1 L1
L2 L2
L3 Output L3
Output
N N
N N
SERVICE
B
Y
U P
P A
S S
S
Maintenance
Bypass Auxiliary
Contacts

Figure 28. UPS Terminal Block
Maintenance
Bypass Auxiliary
Contacts (TB4)
Jumpers
(remove three
wires for
dual-feed)
Remote DC
(battery)
Input Terminal DC +, DC –
Block
L1, L2, L3, N, N
Output Terminal
Block
L1, L2, L3, N, N
Ground
NOTE 1 Input neutral must be wired for proper operation or the UPS will not start. If you have an
Options Cabinet with an input isolation transformer, the input neutral is supplied by the
input isolation transformer.
NOTE 2 The Eaton 9355 UPS is shipped as a single-feed UPS and can be converted to a dual-
feed UPS in the field.
NOTE 3 DO NOT overtighten the screws; be sure to use the specified tightening torque values
shown in Table 4.
NOTE 1 The two input neutral terminals are jumpered together; use either one of these
terminals to make the input neutral connection.
NOTE 2 The two output neutral terminals are jumpered together; use either one of these
terminals to make the output neutral connection.
4.7 Internal Battery Tray Wiring Connections

NOTE To reduce electrical safety risks during transportation, the UPS is shipped with the
internal battery tray assemblies disconnected.

This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE
PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.
The UPS is intended to be operated only with batteries installed. When batteries are not installed a stabilizing
bracket is required to prevent a tip hazard.
Only qualified service personnel (such as a licensed electrician) should perform the UPS installation. Initial
startup must be performed by an authorized Eaton Customer Service Engineer. Risk of electrical shock.
• Servicing should be performed by qualified service personnel knowledgeable of batteries and required
precautions. Keep unauthorized personnel away from batteries.
• Batteries can present a risk of electrical shock or burn from high short circuit current. The following
precautions should be observed: 1) Remove watches, rings, or other metal objects; 2) Use tools with
insulated handles; 3) Do not lay tools or metal parts on top of batteries; 4) Disconnect charging source prior
to connecting or disconnecting battery terminals; 5) Wear voltage rated gloves and electrical hazard
footwear.
• When replacing batteries, replace with the same type and number of batteries or battery packs. Contact
your service representative to order new batteries.
• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Never dispose of batteries in a fire. Batteries may explode when exposed to flame.
• Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes and
may be extremely toxic.
• Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground.
Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock will
be reduced if such grounds are removed during installation and maintenance.
• ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or connectors. Attempting to alter
wiring can cause injury.
To access and install the internal battery trays and wiring connections (for both the 9355 UPS and EBCs):
1. Verify that the input, output, and battery circuit breakers are in the OFF position
2. If not already removed, remove the front door of each cabinet.
See paragraph 4.2 Removing and Replacing the Front Doors details on this process.
3. If not already removed, remove the battery panel dead front.
4. Connect the cabinet battery wiring harness to the battery tray wiring, red connector to red connector, black
connector to black connector (see Figure 29 and Figure 30).

Figure 29. Internal Battery Tray Wiring Connections
TB2
+
Cabinet
Wiring
Harness
Red Black
Wire Wire
Red Red Black Black
White Wire
Black Black Red Red
Battery Tray Battery Tray

Wiring Wiring

Figure 30. Internal Battery Tray Wiring Diagram
9355 20/30 kVA Battery Shelf

TB2 TB2
+ +
BLACK
BLACK
RED
RED
Battery Tray Battery Tray Battery Tray Battery Tray
Assembly Assembly Assembly Assembly
RED BLACK RED BLACK
BLACK WHITE RED BLACK WHITE RED
5. Repeat these steps to connect each battery tray to the UPS-Battery wiring harness.
6. Continue to one of the following sections:
• See paragraph 4.8 Extended Battery Cabinet Installation to install optional EBMs.
• See Chapter 6 Communication to install UPS communication options, such as X-Slot cards or remote
emergency power-off (REPO).
• See Chapter 7 UPS Operating Instructions to start up the UPS.
4.8 Extended Battery Cabinet Installation

To install the optional EBC in a Line-Up-and-Match configuration, see paragraph
4.8.1 Line-Up-and-Match EBC Installation, to install the optional EBC in a Standalone configuration, see
4.8.2 Standalone EBC Installation.
4.8.1 Line-Up-and-Match EBC Installation
NOTE A maximum of four Extended Battery Cabinets (EBCs) can be installed.
To install the optional EBC:

1. Remove the UPS front door (see paragraph 4.2.1 UPS or Options Cabinet Front Door).
If you installed an Options Cabinet, remove the Options Cabinet front door (see paragraph
4.2.1 UPS or Options Cabinet Front Door).
2. Verify that the UPS battery circuit breaker is in the OFF position (see Figure 31).
3. Remove the EBC front door(s). See paragraph 4.2.2 EBC Front Door.
4. Plug the EBC cable into the UPS battery connector (see Figure 31).

If an Options Cabinet is installed, route the EBC cable through the knockouts and connect to the UPS
battery connector.
The EBC cable must not touch the top of the transformer. Leave any EBC cable slack inside the EBC cabinet.
If a dual transformer Options Cabinet is installed, route the EBC cable through the knockout in the left side
of the Options Cabinet, placing the cable in the cable hooks at the top of the cabinet (see Figure 32) and
connect to the UPS battery connector.
If additional EBCs are installed, plug the EBC cable into the battery connector on the next EBC. Repeat for
each additional EBC.
5. Replace the EBC front door(s).
6. Replace the UPS front door.
If you installed an Options Cabinet, replace the Options Cabinet front door.
• To permanently mount the cabinet, see 4.9 Permanent Mounting Installation.
• To install UPS communication options, such as X-Slot cards or remote emergency power-off (REPO),
see Chapter 6 Communication.
• To start up the UPS, see Chapter 7 UPS Operating Instructions.
NOTE After UPS startup, ensure maximum battery runtime by configuring the UPS for the
correct number of EBCs (see paragraph Configure UPS for Number of EBCs).

Figure 31. Typical EBC Installation
UPS Battery Connector
EBC Battery Connector
EBC Cable
UPS Battery Circuit

Breaker

Figure 32. Dual Transformer Options Cabinet EBC Cable Hooks
EBC Cable
Hooks
4.8.2 Standalone EBC Installation

NOTE 1 Standalone EBC installations with three or four EBCs require a customer supplied
external tie point and circuit breaker or disconnect between the EBCs and the UPS.
NOTE 2 Up to four EBCs can be installed in a standalone configuration.
NOTE 3 In multiple EBC installations, individual conduit will be run between each battery cabinet
and the UPS or disconnect.
NOTE 4 Remove the EBC conduit landing plates to drill or punch conduit holes, or remove
knockouts in the conduit plate.
1. Verify the UPS system is turned off and all power sources are removed.

2. If not already removed, remove the EBC front door(s). See paragraph 4.2.2 EBC Front Door.
3. For standalone configuration EBCs only, remove the circular knockout in the rear of the cabinet and install
conduit (seeFigure 33 for conduit knockout location).
Figure 33. EBC Conduit Knockout Location
Knock-Out
found on both sides
for connection
Knock-Out for
conduit landing
(Standalone configuration
only)
FRONT VIEW REAR VIEW
4. Route EBC cabling from the UPS to the EBC through the conduit.
5. Route the ground cabling to the EBC through the conduit.
6. Connect ground cabling to the ground terminal in the upper EBC cabinet area (see Figure 34 for ground
terminal location).

Figure 34. EBC (Standalone Configuration) Ground Terminal Location
Ground Terminal
(Standalone
configuration only)
NOTE Rear view of the EBC upper cabinet view with cabinet door/panel removed for clarity.
7. Plug the EBC cable into the UPS battery connector (see Figure 31).
If additional EBCs are installed, plug the EBC cable into the battery connector on the next EBC. Repeat for
each additional EBC.
8. Replace the EBC front door(s).
If you installed an Options Cabinet, replace the Options Cabinet front door.
• To permanently mount the cabinet, see 4.9 Permanent Mounting Installation.

4.9 Permanent Mounting Installation
NOTE Permanent mounting is optional and uses the rear shipping bracket.
To permanently mount the cabinet(s):

1. Lower the leveling feet to prevent the cabinet from rolling.

Figure 35. Lowering the Leveling Feet
2. Attach the rear shipping bracket to the bottom of the cabinet rear panel using the retained hardware from
the shipping pallet (see Figure 36).
3. Install customer-provided floor bolts in the holes in the bottom of the bracket to attach the cabinet to the
flooring.

Figure 36. Permanent Mounting

Chapter 5 UPS Wiring Diagrams and Schematics
Notes:
1. Use only 90 C-Rated copper wire, minimum wire size is based on 120/208 full load ratings applied to Nation Electrical Code (NEC ) Table 310.15(B)(16). Code may
require a larger AWG size than shown in this table because of termperature, number of conductors in the conduit, or long service runs. Follow local requirements.
2. Per NEC article 300-20(A) for ferrous metal raceways, all three-phase conductors must be run in the same conduit. Neutral and ground must be run in the same
Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

conduit as the phase conductors.
3. Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one ground conductor.. If two neutral conductors or an oversized
neutral conductor are to be installed, check the size of the conduit needed to accommodate the extra wire or size and use that conduit size in place of the conduit
Figure 37. UPS Wiring Diagram (Single-Feed, 208V or 220V Input : 208V or 220V Output)
size listed. Conduit sizes were chosen from NEC table C1, type letters RHH, RHW, RHW-2, TW, THW, THHW, THW-2.
65
66
UPS Wiring Diagrams and Schematics

EBC-36 or EBC-36 or
EBC-72 EBC-72
Notes:
1. Use only 90 C-Rated copper wire, minimum wire size is based on 120/208 full load ratings applied to Nation Electrical Code (NEC ) Table 310.15(B)(16). Code may
require a larger AWG size than shown in this table because of termperature, number of conductors in the conduit, or long service runs. Follow local requirements.
2. Per NEC article 300-20(A) for ferrous metal raceways, all three-phase conductors must be run in the same conduit. Neutral and ground must be run in the same
conduit as the phase conductors.
3. Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one ground conductor.. If two neutral conductors or an oversized
neutral conductor are to be installed, check the size of the conduit needed to accommodate the extra wire or size and use that conduit size in place of the conduit
size listed. Conduit sizes were chosen from NEC table C1, type letters RHH, RHW, RHW-2, TW, THW, THHW, THW-2.
Figure 38. UPS with EBCs Wiring Diagram (Single-Feed, 208V or 220V Input : 208V or 220V Output)
Figure 39. UPS and Options Cabinet with MBS Only (Single-Feed, 208V or 220V Input : 208V Output)

Figure 40. UPS and Options Cabinet with MBS/Input Isolation Transformer Wiring Diagram (Single-
Feed, 208V, 480V, or 600V Input : 208V Output)

Figure 41. UPS and Dual-Feed Options Cabinets Wiring Diagram (Dual-Feed, 208V, 480V, or 600V Input :
208V Output)

Figure 42. UPS and Dual Options Cabinets with Input and Output Transformers Wiring Diagram (Single-
Feed, 480V Input : 480V Output)

Figure 43. UPS and Single Options Cabinet with Input and Output Transformers Wiring Diagram
(Single-Feed, 480V Input : 480V Output)

Figure 44. Parallel UPS System with Tie Cabinet Diagram (Single-Feed, 208V or 220V Input : 208V or
220V Output)

Chapter 6 Communication
This section describes the:
• DB-9 communication port

• X-Slot cards
• Remote Monitor Panel (RMP) and Industrial Relay Card (IRC)
• LanSafe® Power Management Software
• Remote emergency power-off (REPO)
• Relay output contacts
• Programmable signal inputs
• Parallel Communication
Figure 45 shows the location of the communication options and control terminals on the UPS.

Communication
Figure 45. Communication Options and Control Terminals
X-Slot X-Slot
Communication Communication
Bay #1 Bay #2
REPO (normally open) REPO (normally closed)
Signal Input 2
Pull-Chain Output
Signal Input 1 Contacts (parallel only)
Control
Terminals
DB-9 Communication Port Relay Output Contacts
6.1 Installing Communication Options and Control Terminals
NOTE To install a CAN Bridge Card, see paragraph 6.4 Parallel Communication.
To access and install the communication options and control terminals:

1. Remove the UPS front door (see paragraph 4.2 Removing and Replacing the Front Doors.
2. Install the appropriate X-Slot card and/or necessary cables into the ports (see Figure 45 and Figure 46).
3. Route the control terminal cable(s) through the middle of the fan section and secure in the cable clips.

Communication
Figure 46. Installing Communication Cables
Cable Clips for Control

Terminal Wiring
4. Route the cable(s) through the opening between the two X-Slot communication bays.

Communication
Figure 47. Routing the Cables
Communication Opening
5. Remove the communication wiring access plate from the UPS rear panel and punch a hole in it using a
Greenlee punch or similar device (see Figure 48).

Communication
Figure 48. Communication Wiring Access
Communication
Wiring Access Plate
6. Connect the cables to the appropriate location.

See paragraph 6.2 Communication Options or paragraph 6.3 Control Terminals for detailed information.
7. Reinstall the communication wiring access plate.
9. Continue to Chapter 7 UPS Operating Instructions to start up the UPS.
6.2 Communication Options

The Eaton 9355 UPS has serial communication capabilities through the DB-9 communication port or through an
X-Slot card in one of the available bays. In addition, the LanSafe Power Management Software can be installed
and used to communicate with the UPS via one of the serial communication connections.
The UPS supports two serial communication devices according to the following table:

Communication
Independent Multiplexed
X-Slot 1 X-Slot 2 DB-9 Communication Port

Any X-Slot card Any X-Slot card except the Eaton Modem Card Not in use
Any X-Slot card Eaton Relay Interface Card Available

Powerware Hot Sync CAN Bridge Card
Any X-Slot card Not in use Available
NOTE You can configure relays, signal inputs, and the serial port baud rate through the front
panel menus (see Table 11).
6.2.1 DB-9 Communication Port

To establish communication between the UPS and a computer, connect your computer to the UPS
communication port using the supplied communication cable.
When the communication cable is installed, power management software can exchange data with the UPS.
The software polls the UPS for detailed information on the status of the power environment. If a power
emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment.
The cable pins are identified in Figure 49 and the pin functions are described in Table 5. See Figure 45 for the
communication port location.
Figure 49. Communication Port
6 7 8 9
1 2 3 4 5
Table 5. Communication Port Pin Assignment
Pin Number Signal Name Function Direction from the UPS

2 TxD Transmit to external device Out
3 RxD Receive from external device In
5 GND Signal common (tied to chassis) —
6.2.2 X-Slot Cards

For information about the Powerware Hot Sync CAN Bridge Card, see paragraph 6.4 Parallel Communication.
X-Slot cards allow the UPS to communicate in a variety of networking environments and with different types of
devices. The Eaton 9355 UPS has two available communication bays for any X-Slot card, including:
• Gigabit Industrial Gateway Card - provides a data gateway from the UPS to Visual Power Manager;
provides remote monitoring through a Web browser interface, e-mail, and a network management system
using SNMP; connects to a twisted-pair Ethernet (10/100/1000 BaseT) network. Modbus TCP support
provides direct integration of the UPS's parameters to a Building Management System (BMS).
NOTE BACnet IP and BACnet BBMD (BACnet Broadcast Management Device) protocols are
also supported.

Communication
• Relay Interface Card - has isolated dry contact (Form-C) relay outputs for UPS status: Utility failure, Low
battery, UPS alarm/OK, or On bypass.
• Industrial Relay Card - is used to indicate the operating status of the UPS using the customer's monitoring
equipment and to connect an optional RMP. The IRC uses four isolated normally-open or normally-closed
dry relay contacts to indicate the UPS status. Normal, Bypass, Battery, and Alarm mode can be monitored
(see paragraph 6.2.4 Industrial Relay Card for more information).
NOTE The Eaton 9355 UPS does not detect plug-and-play hardware.
See Figure 45 for the location of the two X-Slot communication bays.
Figure 50. Optional X-Slot Cards
Gigabit Industrial INDGW-X2

Industrial Relay
Gateway Card
Card
SHIELD
0V T+ T- R+ R-
(INDGW-X2) 100/1Gb Act AUX

RESTART
ON
BOOT
!
Settings
Relay Interface Card
6.2.3 Remote Monitor Panel

The optional RMP can be installed to monitor the operation of the UPS from virtually any location within your
facility, up to 500 ft (152.4m) from the UPS. You can surface-mount an RMP on a desktop or on a wall,
wherever you have a serial interface line. Figure 51 shows an RMP. Figure 52 shows the enclosure dimensions
and cable exit openings.
Figure 51. Remote Monitor Panel
Cable Exit Opening for 1/2” Conduit

or Provided Strain Relief Horn Silence Button

Communication
Figure 52. RMP Dimensions
Cable Exit Openings

for 1/2” Conduit or
Provided Strain Relief
(3 places)
Mounting Slots
(6 places)
NOTE Matches mounting holes on a single- or

Dimensions are in mm [inches] double-gang electrical box.
To install an RMP:
NOTE If mounting to a hollow wall, secure the enclosure bottom to a wood or metal stud
within the wall. Do not use hollow wall anchors. The RMP can also be mounted to a
single- or double-gang electrical box.
1. If wall mounting, securely mount the RMP. Continue to Step 2.

If desk mounting, install the provided bumpers to the bottom of the RMP enclosure. Proceed to Step 3.
2. Install 1/2” conduit from the RMP to the IRC through the cable exit openings (see Figure 52). Proceed to
Step 4.
3. Install wiring from the RMP to the IRC using the cable listed in Table 6 and the provided strain relief
bushings in the cable exit openings in the IRC (see Figure 54) and the RMP.
4. Connect the wiring between the RMP and the IRC plug-in terminal blocks using terminations shown in
Table 6. See Figure 53 and Figure 54 for plug-in terminal block locations.

Communication
Table 6. RMP Wire Terminations

From RMP Terminal To IRC Terminal Remarks
J1-1 J1-1 Use Beldon 8690 060 or equivalent
cable
J1-3 J1-3
J1-4 J1-4
J1-5 J1-5
J1-6 J1-6
5. Install the IRC into an open X-Slot communication bay (see Figure 45).
6. To check the operation of the RMP, ensure that the UPS is supplying the load via the inverter or bypass. If
the indicators on the RMP show the appropriate status, then it is operating correctly.
If the RMP is not operating correctly, check the wiring, the fuse on the IRC, and the plug-in terminal blocks
for proper seating. If all connections are secure but the RMP still does not operate correctly, replace the
fuse. If this does not correct the problem, contact your service representative for verification that the RMP
is working correctly.
Figure 53. RMP Top Internal View
Plug-in Terminal Block J1 to IRC
NOTE Conduit and wiring

supplied by the customer. The
maximum distance between
the RMP and the UPS is not to
exceed 500 ft (152.4m).
6.2.4 Industrial Relay Card

The IRC uses normally-open or normally-closed dry relay contacts to indicate the UPS status as listed in
Table 7. Figure 54 shows an IRC.

Communication
Figure 54. Industrial Relay Card
Plug-in Terminal Block J1 to RMP
Plug-in Terminal Block J2

Cable Exit Opening for 1/2” Conduit from Relay Contacts
or Provided Strain Relief to Customer Monitoring Equipment
1. Verify that the UPS is turned off and all power sources are removed.
2. Install wiring from the IRC to the monitoring equipment using 1/2” conduit through the cable exit opening
in the IRC (see Figure 54).
3. Connect wiring between the IRC and the monitoring equipment using terminations shown in Table 7. See
Figure 54 for plug-in terminal block locations.
4. Install the IRC into an open X-Slot communication bay (see Figure 45).
5. To check the operation of the IRC, ensure that the UPS is supplying the load via the inverter or bypass. If
the indicators on the customer's monitoring equipment show the appropriate status, then it is operating
correctly.
If the IRC is not operating correctly, check the wiring, the fuse on the IRC, and the plug-in terminal blocks
for proper seating. If all connections are secure but the IRC still does not operate correctly, replace the
fuse. If this does not correct the problem, contact your service representative for verification that the IRC
is working correctly.
Table 7. IRC Wire Terminations

IRC Terminal Function Remarks
J2-1 NC Normal mode
J2-2 COM
J2-3 NO
J2-4 NC Bypass mode
J2-5 COM
J2-6 NO
J2-7 NC Battery mode
J2-8 COM
J2-9 NO

Communication
Table 7. IRC Wire Terminations (Continued)

IRC Terminal Function Remarks
J2-10 NC Alarm mode
J2-11 COM
J2-12 NO
NOTE Maximum contact rating: 250 Vac, 30 Vdc @ 5A; Wire range: 16–24 AWG
6.2.5 LanSafe Power Management Software

Each Eaton 9355 UPS ships with LanSafe Power Management Software and a communication cable. To begin
installing LanSafe software, see the instructions accompanying the Software Suite CD.
NOTE Use only the supplied communication cable to connect the UPS to your computer.
LanSafe software provides up-to-date graphics of UPS power and system data and power flow. It also gives
you a complete record of critical power events, and it notifies you of important UPS or power information. If
there is a power outage and the Eaton 9355 UPS battery power becomes low, LanSafe software can
automatically shut down your computer system to protect your data before the UPS shutdown occurs.
6.3 Control Terminals

The cables should be connected to the control terminals with a mating connector. Input and output terminals
have a functional isolation from terminal to terminal. They are connected to the UPS chassis through individual
1 MΩ resistors.
Figure 55. External Control Terminal Connections
2 + Polarity
Signal Input 1 (programmable)
1 – Polarity
2 + Polarity
Signal Input 2 (programmable)
1 – Polarity
UPS
Connectors 2
REPO Normally Open
1
2
REPO Normally Closed
1
3 Common
2 Normally Closed Relay Output
1 Normally Open
NOTE If using a semiconductor switch type, pay attention to the proper polarity. A relay or
other mechanical control is preferred.

Communication
6.3.1 Remote Emergency Power-off

REPO is used to shut down the UPS from a distance. This feature can be used for shutting down the load and
the UPS by thermal relay, for instance in the event of room overtemperature. When REPO is activated, the UPS
shuts down all converters, de-energizes all system relays, trips the battery circuit breaker, and fully powers
down within 1–2 minutes.
There are two REPO positions that may be used, normally-open or normally-closed.
The pins on the normally-closed REPO connector are connected together. When this connection is open, the
logic circuitry completely shuts down the UPS, thus preventing the power from supplying the load.
If the use of normally-closed REPO operation is desired, replace the connector with a normally-closed external
switch (see Figure 45).
If the use of normally-open REPO operation is desired, connect a normally-open external switch (see
Figure 45).
NOTE 1 To restart the UPS, reconnect the REPO connector pins and turn on the UPS manually.
The pins must be shorted to keep the UPS running. Maximum resistance is 10 ohm.
NOTE 2 Leave the REPO connector installed in the REPO port on the UPS even if the REPO
function is not needed.
• The REPO must not be connected to any utility connected circuits. Reinforced insulation to the utility is
required. The REPO switch must have a minimum rating of 24 Vdc and 20 mA.
• To ensure the UPS stops supplying power to the load during any mode of operation, the input power must
be disconnected from the UPS when the emergency power-off function is activated.
Table 8. REPO Terminal Connections

Wire Function Terminal Wire Size Rating Suggested Wire Size
REPO L1 12–22 AWG 18 AWG (0.82 mm2)

L2 (4–0.32 mm2)
6.3.2 Relay Output Contacts

The UPS incorporates a programmable relay output with potential free contacts for remote alarm indications
(see Figure 45). An additional four relay outputs can be obtained with the X-Slot compatible Relay Interface
Card.
The relay output contacts must not be connected to any utility connected circuits. Reinforced insulation to the
utility is required. The relay output contacts have a maximum rating of 10A, 250 Vac or 30 Vdc nominal values.
6.3.3 Programmable Signal Inputs

The UPS incorporates two programmable signal inputs (see Figure 45). Use of non-polar (relay) control input is
recommended. The pins must be shorted with maximum resistance of 10 ohm to activate the specific input.
NOTE See Figure 46 for the polarity and verify these connections if polarity control is required.

Communication
The default and programmable settings for the signal inputs are shown in Table 9.
Table 9. Programmable Signal Inputs
Signal Description
Disable Bypass Operation If active, the automatic transfer to the static bypass is prevented.
Charger Off If active, the battery charge function is disabled. In a utility power outage, the discharge
of batteries is supported.
Remote ON/OFF If active, the UPS output turns off regardless of the mode of operation. Auxiliary power,
fan, communication, and rectifier/battery charger remain functional. Restart is initiated
immediately when this signal is inactive.
Request Bypass If active, the UPS transfers to bypass if the bypass voltage, frequency, and
synchronization are all okay.
Request Normal If active, the UPS transfers to inverter operation if not prohibited by REPO or an alarm
condition.
Force Bypass If active, the UPS is forced to static bypass operation regardless of the bypass status.
External Battery Breaker Status If active, the UPS knows that the batteries are disconnected.
Building Alarm 1–6 These alarms can be activated separately or at the same time with other building alarms.
Not in Use Default

Shutdown If active, the UPS shuts down immediately.
Delayed Shutdown If active, the UPS shuts down after a user-configured delay time. Default shutdown delay
is 120 seconds. The UPS automatically restarts when the signal changes to inactive.
Normal/Bypass If active, the UPS transfers to bypass if okay. If inactive, the UPS transfers to the inverter
when possible.
On Generator If active, the UPS knows that input is fed from the generator. Bypass is disabled; the
automatic battery test is disabled.
External Transformer Overtemperature This option is not used.
6.4 Parallel Communication

The Powerware Hot Sync CAN Bridge Card, shown in Figure 56, can be installed to provide connectivity for
operational mode control and metering of a parallel system at any UPS in the system.
Figure 56. Powerware Hot Sync CAN Bridge Card
Plug-in Terminal Block

Communication
To install the Powerware Hot Sync CAN Bridge Card:

1. Remove the UPS front door (see paragraph 4.2 Removing and Replacing the Front Doors).
2. Remove the communication wiring access plate from the UPS rear panel and punch a hole in it using a
Greenlee punch or similar device (see Figure 57).
3. Install conduit for the communication wiring.
Figure 57. Communication Wiring Access
Communication
Wiring Access Plate
4. Set the jumper pins on the Powerware Hot Sync CAN Bridge Card according to the parallel configuration
(see Figure 58):
• If only two UPSs are paralleled, then set both cards to Pins 1 and 2.
• For three or four paralleled UPSs, set the cards of the first and last UPSs to Pins 1 and 2; set the cards
for the middle UPSs to Pins 2 and 3.

Communication
Figure 58. Setting the CAN Bridge Card Jumper J7 (Side View)
Jumper J7 - Pins 1 and 2 Jumper J7 - Pins 2 and 3
5. Install the CAN Bridge Card into X-Slot 2 (see Figure 49 and Figure 46).
6. Strip shielded, four-wire, twisted-pair wire (maximum 18 AWG recommended) for CAN Bridge Card wiring
and pull-chain wiring.
7. Repeat Step 1 through Step 6 for each UPS.
8. Route the wiring through the conduit from the communication wiring access plate to the opening between
the two X-Slot communication bays on each UPS (see Figure 59).

Communication
Figure 59. Routing the Cables
9. Install the CAN Bridge Card wiring between each UPS (see Figure 61).
Use three wires of the four-wire twisted-pair wire. (Reserve two wires for pull-chain wiring in Step 11.) Be
sure to check correct polarity for Pins 8 and 9:
• Connect SHIELD Pin 10 on all cards together.

• Connect CAN H Pin 9 and CAN L Pin 8 (twisted pair) on all cards together.
10. Route the pull-chain wiring through the middle of the fan section and secure in the cable clips for each UPS
(see Figure 60).

Communication
Figure 60. Installing Communication Cables
11. Wire the pull-chain wiring to Signal Input 2 on each UPS and daisy chain the wiring to each UPS as shown
in Figure 61. Be sure to check correct polarity:
• Connect Pull-Chain Output Contact Pin 1 to Signal Input 2 Pin 1 on each UPS.
• Connect Pull-Chain Output Contact Pin 2 to Signal Input 2 Pin 2 on each UPS.

Communication
If polarity or wiring is not correct, the parallel system does not operate normally. For example, when shutting
down one UPS, the remaining UPS transfers the load to bypass instead of supporting the load. Verify all CAN
Bridge Card wiring is correct for proper operation.
NOTE Signal Input 2 can still be used for building alarms; it is automatically rerouted to the CAN
Bridge Card.
12. Reinstall the communication wiring access plate on each UPS.

13. Replace the UPS front door on each UPS.

Communication
Figure 61. CAN Bridge Card and Pull-Chain Wiring
ALM RTN 2
SHIELD 10
ALARM 1
CAN H 9
CAN L 8
COM
NO
TX
NC
TX
3
4
5
6
7
J3
J5
To Pull-Chain Contacts
UPS #3 UPS #2 UPS #1
From UPS #1
To UPS #3
Signal Input 2 Pull-Chain Output Contacts

Communication

Chapter 10
Chapter 10 Operation
Operation
Chapter 7 UPS Operating Instructions This chapter contains information on how to use the Eaton 9355 UPS, inclu
This chapter contains information on how to use the Eaton 9355 UPS, inclu
panel operation, UPS startup and shutdown, and configuring the UPS for Ex
panelchapter
This operation, UPS information
contains startup and shutdown,
on how to useand the
configuring the UPS,
Eaton 9355 UPS for Ex
includ
Battery Cabinets (EBCs).
Battery
panel
This chapter contains information on how to Cabinets
use operation,
the (EBCs).
UPS
Eaton 9355 startup
UPS, and shutdown,
including front paneland configuring
operation, UPS the UPS for Ex
startup and shutdown, and configuring theBattery
UPS forCabinets
Extended(EBCs).
Battery Cabinets (EBCs).
Control Panel
Control Panel Functions
Functions
7.1 C o n t r o l PControl
a n e l F u n cPanel
t i o n s FunctionsThe UPS has a four-button graphical LCD with backlight. It provides useful
The UPS has a four-button graphical LCD with backlight. It provides useful i
about
The UPS has a four-button graphical LCD with the UPS
backlight. itself, load status, events, about
measurements, and settings (see
about
The UPSthehas
UPSaIt four-button
provides useful
itself, load information
status, events,
graphical the UPS itself,
measurements,
LCD with backlight. It and settings
provides (seein
useful
Figure
load status, events, measurements, and settings 53).
(see Figure 62).load status, events, measurements, and settings (see
Figurethe
about 53).UPS itself,
Figure 53).
Figure 62. Eaton 9355 UPS Control Panel
Power
Power On On Indicator
On Indicator (green)
Indicator (green)
(green)
Power
On Battery
On Battery Indicator
Battery Indicator (yellow)
Indicator (yellow)
(yellow)
On
Power OnIndicator
Indicator(yellow)
(green)
Bypass
Bypass Indicator (yellow)
Power On Indicator
Bypass
On (green)
Indicator (yellow)
Alarm Indicator
Alarm(yellow) (red)
Indicator (red)
(red)
On Battery Indicator
Alarm
Bypass Indicator
Indicator (yellow)
Bypass Indicator
Alarm(yellow)
Indicator (red)
Alarm Indicator (red)
Control Buttons
Control Buttons
Buttons
Control
for
for the
the LCD
LCD Menu
Menu Options
Options
Control Buttons for the LCD Menu Options
Control Buttons
for the LCD Menu Options
Figure for
53.the
Eaton
LCD 9355
MenuUPS Control Panel
Options
Figure 53.table
The following Eatonshows
9355 UPS Control
the Panelstatus and description:
indicator
The following table shows the indicator status and description:
Indicator
Indicator Status
Status Description
Description
Indicator Status Description
Indicator
Indicator Status
Status
On Description
Description
The UPS is operating normally.
On
On The UPS
The UPSis is operating
operating normally.
normally.
Green OnFlashing
On The
The UPS
S The is
UPS
UPSUPS operating
is starting
is operating normally.
up or
startingnormally. is shut down and waiting for power to return.
Green
Green Flashing
Flashing SS The
The UPS isis starting up or
up or isis shut
shut down
down and
and waiting
waiting for
for power
power to
to return.
return.
SS AA new
new information
information message
message is
is active.
active.
Flashing
Flashing ASSnew
A new
UPSinformation
information message
message is active.
up orisisactive.
Green
Green SS The
Bypass
Bypass is
is not
is
is not
starting
available.
not available.
available.
shut down and waiting for power to return.
SS ABypass
new information message is active.
OffOff The
The
UPS
UPS
is is
turned
turned
offoff
andand
willwill
notnotturnturn
on on
automatically.
automatically.
Off
Off STheBypass
The UPSis
UPS isisturned
not available.
turned off and
off and will
will not
not turn
turn on
on automatically.
automatically.
OnOn
Off The
The
The UPS
UPSis in
is Battery
in mode.
Battery mode.
OnOn TheUPS
The UPSisis
UPS isturned
in off and
in Battery
Battery will not turn on automatically.
mode.
mode.
Yellow On The UPS is in Battery mode.
Yellow
Yellow
Yellow
Yellow OnOn
On The
The UPS
UPS
The is is
UPS in in Bypass
Bypass mode.
mode.
On The UPS isis in
in Bypass
Bypass mode.
mode.
Yellow
Yellow On The UPS is in Bypass mode.
Yellow
Yellow
Yellow On
On
OnOn The
The
The UPS
UPSUPS has has
has an
an
anan active
active
active alarm.
alarm.
alarm.
The UPS has active alarm.
On
Flashing
Flashing The
There UPS
There a has
is is new an
UPS
aa new active
UPSalarm alarm.
alarmcondition. SeeSee
condition. Chapter 9 Troubleshooting
“Troubleshooting” on for
page 93 for additional info
Red
Red Flashing
Flashing There
There isis ainformation.
new
new UPS
UPS alarm
alarm condition.
condition. See
See “Troubleshooting”
“Troubleshooting” on page
on page 93
93 for
for additional
additional info
info
Red
Red additional
Red Flashing There is a new UPS alarm condition. See “Troubleshooting” on page 93 for additional infor
7.1.1 Changing the Language

Changing the Language
Changing thefive
Language
Press and hold the first button on the left for approximately seconds to select the language menu. This
action is possible from any LCD menu screen. Press and
Changing hold the
thethe first button on the left for approximately five seconds to
Language
Press and hold first button on the left for approximately five seconds to
language menu. This action is possible from any LCD menu screen.
language
Press and menu. This
hold the action
first is possible
button from
on the left for any LCD menufive
approximately screen.
seconds to
7.1.2 Display Functions language menu. This action is possible from any LCD menu screen.
As the default or after 15 minutes of inactivity, the LCD displays the selectable startup screen. The default is
the Eaton logo and can be changed to the Mimic screen in the User Settings menu.
Eaton
Eaton 9355
9355 UPS
UPS (20/30
(20/30 kVA)
kVA) Installation
Installation and
and Operation Manual SS 164201626
Operation Manual 164201626 Rev
Rev C
C
Eaton 9355 UPS (20/30 kVA) Installation and Operation Manual S 164201626 Rev C

Display FunctionsDisplay Functions
Display Functions
UPSFunctions
Display Operating Instructions As the default or after As 15 the default
minutes of or after 15the
inactivity, minutes of ina
LCD display
As the default or after 15 minutes of inactivity, the LCD displays the selectable startup is screen. The default is the
beEaton
As the default or after 15 minutes of inactivity, the LCD displays the selectable startup screen. The default the Eaton logo and can chang
startup screen. The default is the Eaton logo and can be changed in the to theSettings
User Mimic screenin the User Settings menu.
menu.
startup screen. The default is the Eaton logo and can be changed to the Mimic screen
in the User Settings menu.
in the User Settings menu. The backlit LCD automatically dims after
The backlit LCD automatically dims after a long period of inact
The backlit LCD automatically dims after a long period of inactivity. to Press
restore the any button
screen. to restore the screen.
The backlit LCD automatically dims after a long period of inactivity. Press any button
to The backlit
restore theLCD automatically dims after a long period of inactivity. Press any button to restore the screen.
screen.
to restore the screen. Use the
Use the two middle buttons ( two
and middle buttons
) to scroll ( and
through ) to
the men
UseUsethe
thetwo middle buttons (( and
and )) to
to scroll
scrollthrough
throughthe
themenu
menu structure. Press the button
Use the two middle buttons ( two
andmiddle buttons
) to scroll through the menu structure. Press thestructure.
button toPress
enter the
a submenu. to
toenter
buttonPress theaa submenu.
enter button toPress
selectthe
a
button to enter a submenu. Press the button to select ESC
an option. Press
buttonto the orESC
tocancel
cancel button
return to cancel or return
menu.to the pre
button to enter a ESC
submenu.
submenu. Press the
Press the button toto select
selectananoption.
option.Press
Press
thethe button or return to to
thethe previous
previous
ESC button to cancel menu.
button to cancel or return to the previous menu.
or return to the previous menu. The following
The following table shows the basic tablemenushows the basic me
structure.
The following
The following table
table shows
shows the basic menu structure.
the basic menu structure.
The following table shows the basic menu structure.
Table Functions
Table 6. Menu Map for Display 6. Menu Map for Display Functions
Map for Display Functions
ns Table 10. Menu Map for Main Display Functions
Menu Main Menu
Submenu Submenu
Display Information or Menu Display
Function Information or Menu Function
Submenu Display Information or Menu Function
Display InformationMainor Menu
Menu Function Submenu Display Information
UPS Status or Menu Function UPSsupporting
off / System normal
UPS Status UPS off / System normal / UPS load / UPS/ onUPSbattery
supportin/ UP
UPS off / System normal / UPS supporting load / UPS on battery / UPS on bypass list / / Active
Battery alarm
status list / Battery status
UPS off / System normal / UPS supporting load / UPS on battery
UPS Status UPS/ off
UPS on bypass
/ System / Active
normal / UPSalarm
supporting load / UPS on battery / UPS on bypass /
list / Battery status
list / Battery status Active alarm list / Battery status For parallel systems: System Fornormal
parallel/ Battery
systems: System
floating UPSnormal /B
in Parall
For parallel systems: System normal / Battery floating UPS in Parallel mode / Parallel
Number Unit on CAN Bus
x / Units Number
/ Unitsxon/ Units
load on CAN Bus / Units on l
For parallel systems: System normal / Battery floating UPS inFor Parallel mode / Parallel Unit
Number x / Units on CAN Bus / Units on parallel
load systems: System normal / Battery floating UPS in Parallel mode / Parallel
Number x / Units on CAN Bus / Units on load Event Log Unit Number Event Log on CAN Bus / Units
x / Units Displays
on load up to 127 events and Displays
alarmsup to 127 events and alarms
Displays up to 127 events and alarms
Displays up to 127 events and alarms Measurements
Event Log Measurements Displays up Parallel events and alarms Parallel
to 127System VoltageSystem Voltage total]
[by unit] / Voltage [Parallel [by unit] / Voltage
/ Output [Parallel
Voltage: L-N total]
/ Out
Parallel System Voltage [by unit] / Voltage [Parallel total] / Output Voltage: L-N
(parallel / Output Voltage
(parallel L-L/ /Output
UPSs Output
only)
FrequencyCurrent
/ Output/ Power
Output Frequency / Output Pow
m Voltage [by unit] / Voltage [Parallel total] / Output Voltage: L-N / Output VoltageUPSs L-L /only)
Output Current
(parallel UPSs only) Current / OutputParallel
Measurements Frequency / Output Voltage
System Power [by unit] / Voltage [Parallel total] / Output Voltage: L-N / Output Voltage L-L /
only) Current / Output Frequency / Output Power Output/ Output Frequency / Output Output
L-N and L-N and/ Power
L-L / Current / Frequency L-L / Current / Frequency / Powe
(kW/kVA/pf)
(parallel UPSs Output Current Power
Output L-N and L-L / Current / Frequency / Power (kW/kVA/pf)
L-N and L-L / Current / Frequency / Power (kW/kVA/pf)
only) Battery Battery
Voltage / Current / Runtime Voltage / Current / Runtime
Battery Voltage / Current / Runtime
Voltage / Current / Runtime Output L-N and L-L Input
/ Current / Frequency / Power Input
L-N(kW/kVA/pf)
and L-L / Current / FrequencyL-N and L-L / Current / Frequency
Input L-N and L-L / Current / Frequency
L-N and L-L / Current / Frequency Bypass
L-N and L-L / Frequency L-N and L-L / Frequency
Battery Voltage /Bypass
Current / Runtime
Bypass L-N and L-L / Frequency
L-N and L-L / Frequency Control Control
Go GoTransfers
to Bypass Mode Transfers
Bypass the UPS to internal Bypass mo
Input L-N and L-L /toCurrent
Bypass/ Frequency
Mode the UPS to internal mode
Go to Bypass Mode Transfers the UPS to internal Bypass mode When this command is active, When thethis command
option changes is active,
to Go tothe optionM
Normal
Mode Transfers the UPS to internal Bypass mode
When this command Bypassis active, the option
L-N andchanges to Go to Normal Mode.
L-L / Frequency
When this command is active, the option changes to Go to Normal Mode. Start Battery Test Start Battery
Initiates Test test
a battery Initiates a battery test
Start Battery Test Initiates a battery
Control Gotest
to Bypass Transfers the UPS to internal Bypass mode
est Initiates a battery test Display Test Display Test selectable tests
Four different Fourfordifferent
the front selectable tests forthe
panel functions: theLEDfro
Display Test Mode tests for theWhen
Four different selectable frontthis
panelcommand
functions:is active, the cycle
the LEDs option changes
through, to Go
the tobacklight
alarm Normal Mode.
beep sounds, the beep
turns sounds,
off and the and
on, backlight
the turnsscroll
pixels off andth
Four different selectable tests for the front panel functions: the LEDs cycle through, the alarm
beep sounds, the backlight turns off and on, and the pixels scroll through to test the LCD.
beep sounds, the backlight turns off andStarton,Settings
and the pixels
Battery Test scroll through
Initiates aUser to
battery
Settings test the
test
Settings LCD. User
SeeSettings
Table 7 for detail. See Table 7 for detail.
User Settings See Table 7 for detail.
See Table 7 for detail. Display Test Four different
Serviceselectable
Settingstests for the Service
front
Thispanel functions:
Settings
screen the LEDsThis
cycle
is password-protected. through,
screen the
is password-protected.
Service Settings This screen is password-protected. alarm beep sounds, the backlight turns off and on, and the pixels scroll through to test
gs This screen is password-protected. Identification the LCD. Identification UPS Type / Part Number / Serial UPS TypeNumber/ Part Number // Serial
/ Firmware DisplayNumber
/ CAN
UPS Type / Part Number / Serial Number / Firmware / Display / CAN Bridge
UPS Type / Part Number / Serial Number / Firmware UPS /ON/OFF
Display / CAN BridgeTurn
Settings UserTurn
Settings See TableON forUPS
11and OFFON/OFF
detail.Options ON and OFF Options
F ON and OFF Options
ptions
Service Settings This screen is password-protected.
Identification UPS Type / Part Number / Serial Number / Firmware / Display / CAN Bridge
Turn UPS ON/OFF ON and OFF

Options
7.1.3 User Settings

The following table displays the options that can be changed by the user.
NOTE Changes to the output voltage or frequency options should be made before turning on
the UPS; otherwise, the changes do not take effect.
74 Eaton 935574 Eaton 9355

UPS (20/30 kVA) Installation UPS
and (20/30 kVA)
Operation S 164201626
Installation
Manual Rev C Manual S 164201626 Rev C
and Operation
A) Installation and Operation Manual S 164201626 Rev C

UPS Operating Instructions
Table 11. User Settings

Description Available Settings Default Setting
Set Date and Time Set Month 01/01/2003

Date: mm/dd/yyyy 00:00
Time: 24:00
Display Contrast Adjust contrast with up/down arrow buttons Moderate
Change Language Select Language: <English> English

Elegir idioma <Español>
Choisir la langue <Francais>
Set Nominal Output Voltage Output: 120V/208V

[120V/208V] [127V/220V]
Relay Config Relay: [Alarm 1] [X-Slot 1-1/2/3/4] or [X-Slot 2-1/2/3/ Alarm 1: empty
4] X-Slots (1 or 2)
Setup: [Battery Low] [On Battery] [On Bypass] [UPS ok] #1: UPS ok
[custom] [empty] #2: On Bypass
#3: Summary Alarm
#4: On Battery
Signal Inputs [empty] [Logic] <empty>

(seeTable 9)
Serial Port Config Port: [X-Slot-1] [X-Slot-2/Serv] 19200
Speed: [19200] [9600] [2400] [1200]
Modem Config Modem Setup <Not Installed>
Set Modem Call Events Event #0

Call modem: no
Set Modem Init String ATZ0
Set Modem Call Command None

Set Modem Communication Password None
Battery Setup Number of Internal Battery Strings 6
Internal Battery Capacity [1 through 65535 watts per 34W/cell

cell]
Number of External Battery Strings 0

(see 7.5 Configuring the UPS for EBCs
External Battery Capacity 120W/cell
Battery Low Alarm Level [1.750 through 1.950 volts 1.880 V/cell
per cell]
Battery Charging [ABM cycling/constant] ABM cycling
Automatic Battery Tests [Enabled/Disabled] Enabled

Enabled automatically runs the battery test once a
month.
Full Power Battery Test [Enabled/Disabled] Enabled

Table 11. User Settings (Continued)

Description Available Settings Default Setting
Start Screen Eaton logo Eaton logo

Mimic screen
User Password Enabled/Disabled Disabled
If Enabled is selected, the password is USER.
Audible Alarms Normal Sound/Disabled Normal Sound

Bypass Voltage High Limit +1 through +20% (1% increments) 120V +10%
Bypass Voltage Low Limit -1 through -20% (1% increments) 120V -15%
Nominal Output Frequency 50 Hz or 60 Hz 60 Hz
Synchronization Enabled/Disabled Enabled
Synchronization Window ±0.5 through ±3.0 Hz ±2.0 Hz

(0.1 Hz increments)
Unsynchronized Transfer to Allowed/Not Allowed Not Allowed
Bypass
Output Frequency Slew Rate 0.1 though 5 hertz per second 0.5 Hz/s
(0.1 Hz increments)
Usage of Bypass Enabled/Disabled Enabled
Transfer to Bypass When After a delay/Immediately After a delay

Overload
Control Commands from X-Slot1 Allowed/Disabled Allowed
Control Commands from X-Slot2/ Allowed/Disabled Allowed
Serv
X-Slot Signal Input Activation 0 through 65 seconds 5s
Delay
Input Signal Delayed Shutdown 1 through 65535 seconds 120s

Delay
Site Wiring Fault Notice Enabled/Disabled Enabled
Reset Custom Event Settings 0 through 32 Total: 0/32
Auto Output Configuration Enabled/Disabled Enabled for initial startup

Disabled after initial startup
7.2 Operating the UPS Maintenance Bypass Switch

The UPS maintenance bypass switch is located behind the UPS front door (see Figure 63).
The maintenance bypass switch is used to bypass the UPS during maintenance or servicing. The switch
provides a wrap-around bypass without shutting down the load. The SERVICE position on the switch allows a
service engineer to apply power to the UPS input and verify its operation while the load is powered through
bypass.

Figure 63. Maintenance Bypass Switch
SERVICE
B
U Y
P P
S A
S
S

Verify that UPS installation has been carried out correctly and the UPS ground has
been connected.
Verify
Only that UPS
qualified installation
service hasasbeen
personnel (such carried
a licensed out correctly
electrician) and the
should perform UPS
the UPS ground
installation has
and
OPERATION
been connected.
initial startup. Risk of electrical shock.
UPS Select
Operating one of the following startup options:
Instructions
Select one of the following startup options:
Verify
Startup that UPS installation
Option has been carried out correctly and the UPS ground has
Section
been connected.
Startup Option Section
Normal mode “Normal Mode Startup” on page 77
Select
Normalone
modeof the following startup
“Normal options:
Mode Startup” on page 77
Battery mode “Starting the UPS on Battery“ on page 78
rtup 7.3 S i n g l e UStartup
P S O pOption
Battery
Bypass mode
eration
mode “Starting the UPS on Battery“ on page 78
Section
“Internal Bypass Startup” on page 79
Bypass mode “Internal Bypass Startup”
onon page7779
UPSNormal mode bypass
maintenance “UPS “Normal WA
Mode
Maintenance R N IStartup”
Startup”
Bypass N Gpage on page 79
UPS maintenance
Only qualified
Battery bypass “UPS
mode service personnel (such Maintenance
as a licensed
“Starting Bypass
the UPSelectrician)Startup”
on Battery“should on78
page
perform
on page the79UPS installation and
Startup and operational checks must be performed by an authorized Eaton Customer Service Engineer, or the
initial startup. Risk of electrical shock.
warranty
Bypass mode terms specified on the product's
“Internal Bypassresources page
Startup” on pagebecome
79 void. See Chapter 11 Warranty for details.
This
Normal service is offered
Mode Startup as part of the sales contract for the UPS. Contact an Eaton service representative in
UPS maintenance
Verify
advance that
(a UPSbypass
minimum installation
two-week “UPS
has Maintenance
been
notice is Bypass
carried out
required) to Startup” aon
correctly
reserve page
and 79 UPS
the
preferred ground
startup date.has
Normal Mode Startup
To start upconnected.
the UPS when the load is de-energized:
been
To start up the UPS when the load is de-energized:
1. Verify
Remove
Select one
that the
UPS ofUPS
the front
following
installation door (see
been page
hasstartup 10).
options:
carried out correctly and the UPS ground has been connected.
Normal
1. Remove Mode Startup
the UPS front door (see page 10).
2. 7Verify
. 3Startup
.1 N that
o r mthe
Option al Mrotary
o d e Smaintenance
t a r t u pSection bypass switch is in the UPS position (see
To start
2.FigureVerifyupthat
55 thepage
on UPSrotary
the whenmaintenance
85). the load is de-energized:
bypass switch is in the UPS position (see
ToNormal
start up the UPS when the load is de-energized:
Figure 55 on page 85). “Normal Mode Startup” on page 77
mode
3. 1.
1.Switch
Remove
Remove
the UPS
on utility power front
where doorthe(see UPSpage 10).
is connected.
Battery modethe UPS front door (see paragraph
OPERATION
“Starting the UPS on4.2 Removing
Battery“ on pageand
78 Replacing the Front Doors).
3. Switch on utility power where the UPS is connected.
2.
4. 2.SwitchVerify
Verify
Bypass thethat
that
mode UPSthe rotary
theinput maintenance
rotarycircuit breakerbypass
maintenance
“Internal
bypass switch
to theStartup”
Bypass ON position.
switch is in
on
isthe79UPSUPS
page
in the position
position (see 63).
(see Figure
OPERATION Figure
4. Switch 55 on
the UPSpage 85).
input circuit breaker to theis ON position.
5. 3.IfUPS Switch
the ON the
maintenance
optional UPS utility
bypass
output power where
“UPS
circuit the UPS
Maintenance
breaker connected.
Bypass Startup”
is installed, switchon the
pagebreaker
79 to the
3.
ON
5. Switch
Ifposition.
the on utility
optional UPSpower
output where thebreaker
circuit UPS is is connected.
installed, switch the breaker to the
4. Switch the UPS input circuit breaker (CB1) to the ON position.
ON position.
6. 4.
5.Wait Switch
If for
the the the
optional UPS
front UPSinput
panel output
LCDcircuit breaker
circuit breaker
to illuminate. to(CB3)
the ON position.switch the breaker to the ON position.
is installed,
Normal
6.
6. Wait forMode
Wait for the
Startup
thefront
front panelLCD
panel LCDtoto illuminate.
illuminate.
Display Functions
5.
TheIf theindicator
Display Functions optional UPS output circuit
flashes. breaker is installed, switch the breaker to the
To ON
startposition.
up the UPS when the load is de-energized: As the default or after 15 minutes of inactivity, the LCD
As the default or after The
The15 minutesindicator
indicator flashes.
offlashes.
inactivity, the LCD displays the selectable startup screen. The default is the Eaton logo and can be
7. Switch the battery Display circuitFunctions
breaker to the ON position.
startup screen. 6. 1. Wait
The Remove
default isthe
forthe UPSpanel
thefront
Eaton front
logoLCD door
andto (seebe
can page 10). to the Mimic screen
changed
7. Switch
7.
in the User Settings
Switch
menu.
the Asbattery
battery circuit
the default circuit afterilluminate.
breaker
orbreaker (CB2)
15tominutes
theto the
ONON position. the in
position.
of inactivity, LCD thedisplays
User Settings menu.
the selectable
The indicator startupstops flashing.
screen. The defaultbypassis the Eaton
2. TheVerify thatindicator the rotary
flashes. maintenance switchlogois inand
thecanUPS
The beposition
changed
backlit (see
LCD toautomatically
the Mimic screendims after a long period o
The backlit LCD The
The
automatically indicator
indicator
indims
thepage stops
stops
User
after aflashing.
flashing.
Settings
long menu.
period of inactivity. Press any button
Figure 55 on 85).
8. Press any button on the front panel display to activate the menu options. to restore the screen.
to restore the screen.
8. Switch
7. Press any thebuttonbattery on
8. Press any button
The backlit
the
oncircuit
thefront
LCDfront
panel
breakerpaneldisplay
to display
automatically
the ON to activate
position.
to the the
activate menu options.
menu options.
3. Switch
9. Press the buttonon utilityonpower
the front where
panel UPSdims
thedisplay isand after
connected.a long period
then press theUsebutton
of inactivity.
the two Press any button
to middle buttons ( and ) to scroll through th
Use the two middle9. The buttons
Press ( to restore
and ) to the
scroll screen.
through the menu structure. Press the
9.select
Press thethe
the
button
indicator
TURN UPSstops
button
on theflashing.
ON/OFF
on the
front panel display and then press the
menu.
front panel display and then press thebutton
button to toselect
button enter the TURN UPS ON/
to a submenu. Press the button to s
button to enter 4. aOFF
Switch
submenu.
menu. thePress UPS inputthe circuit button breaker
to select to the ON position.
an option. Press theESC button to cancel or return to the previous menu.
ESC button to cancel
select theUse TURN theUPS two ON/OFF
middle menu. ( and ) to scroll through the menu structure. Press the
buttons
10. 8.Select orthe
Press return
any
TURN to the
buttonUPS previous
on ON theoption.menu.
front panel
Press display
and to the
hold activatebutton
the menu
for options.
three
10.
5. Select
If the the TURN
optional buttonUPS
UPS to enter
ON
output a submenu.
option. Press
circuit and
breaker Press
hold the
the
is installed, button
switchTheto
for
the select
three an option.
seconds,
breaker
following to Press
theuntil
table shows the
the UPS stops menu structure.
the basic
seconds,
10. Select
beeping. until
the
theESC thebutton
TURN UPS UPS stops
ON beeping.
option. Press and hold the button for three
The following table shows
9. PressON position.
the basic
button menu on to cancel
front or
structure.
the return
panel to the
display and previous
then pressmenu. the button to
seconds, until the UPS stops beeping.
Theselect
The
UPS UPStheprecharges
prechargesTURN UPS forfor aON/OFF
Table
a fewminutes
few menu.
6.minutes
Menu Mapandfor
and Display
then
then the Functions
indicator
indicatorilluminates.
illuminates.The UPS is now powering
Functions 6. Wait for The following
the front paneltable LCDshows the
to illuminate. basic menu structure.
the
TheThe UPS load.
is now
UPS powering
precharges the
forMain load.
a fewMenuminutes and then Submenuthe indicator illuminates.
Display Information or Menu Function
10. Select the TURN UPS ON option. Press and hold the button for three
nuTable 6. Menu MapDisplay The
Information
for Display Functions
The UPS
or Menu is now
Function
indicator powering
flashes. the load.
seconds,
If the indicator
If the until the
indicator isUPS
is flashing, stops
flashing,
UPS beeping.
check
check
Status theUPS
the UPS status
status from
from thethefront
frontpanel totoview
panelUPS view
off the active
/ System alarms.
normal / UPS Correct
supporting load / UPS on bat
Main Menu UPS offSubmenu
/ System
the the
activealarms
normal / UPS
alarms. and restart
Display
supporting
Correct ifload
necessary.
Information
the / UPS
alarms or Menu
on battery
and Function
/ UPS
UPS
restart onif bypass / Active
necessary. thealarm
7. If The
the
SwitchUPS the
indicator
battery
precharges
iscircuit
flashing,
for a few
check
breaker
minutestothe
theandON status
position.
then the
from front panel
indicator illuminates.
to view
list / Battery status the active alarms. Correct the alarms and restart if necessary.
UPS Status 11. The Replace UPS the UPS
is now front
powering
UPSdoor. door.
off / System normal / UPS supporting load / UPS on batteryFor
the load. parallel
/ UPS systems:
on bypass System
/ Active normal / Battery floating UPS
alarm
11. Replace the UPS
The System indicatorfront
For parallel systems: normallist/stops
Battery
/ Battery flashing.
floating
statusUPS in Parallel mode / Parallel Unit Number x / Units on CAN Bus / Units on load
Number x 11. 7/ Units Replace
. 3 . 2If on SCAN
the
the
t a r t iBus g t/UPS
e U Pfront
nindicator
hUnits Sload
onis ndoor.
oflashing,
B a t t e rcheck
y the UPS status from the front panel to view
8. Press any button Foron theEvent
parallel front
Logpanel
systems: display
System to /activate
normal the menu
Battery floating UPS inoptions.
Displaysmode
Parallel up to/ 127 events
Parallel Unitand alarms
the
Displays up to 127 events active
NOTE alarms.
and UPSalarms Correct
Before using the alarms
this andthe restart ifS necessary.
Eaton 9355 Number
(20/30 kVA) xInstallation
/ Units onfeature,
CAN
and UPS
Bus / Units
Operation onmust
Manual load have been
164201626 Rev C powered by utility 77 power at least
9. PressEaton the 9355 button
once.
UPS on Measurements
(20/30 the
kVA) front panel
Installation anddisplay
Parallel
and System
then press the
S 164201626
Voltage [by unit] / Voltage [Parallel total] / Output Voltage: L
Rev C button to 77
System
Event Log Voltage [by 11. unit]Replace
/ Voltagethe UPS
[Parallel front
total]
Displays door.
/ Outputup toVoltage:
127 eventsL-N / Operation
Output
and alarms
Manual
Voltage
(parallel L-L
UPSs / Output
only) Current / Output Frequency / Output Power
l UPSs only)
select the
Current / Output Frequency / Output Power
TURN UPS ON/OFF menu.
Measurements To start
Parallel Systemthe UPS on battery: Voltage [by unit] / Voltage [ParallelOutput total] / Output Voltage: L-N /L-N and Voltage
Output L-L / Current
L-L / /Output
Frequency / Power (kW/kVA/pf)
L-L10.
L-N and(parallel Select
/ Current
UPSs /only)the TURN
Frequency / PowerUPS(kW/kVA/pf)
Current /ON option.
Output Press
Frequency and hold
/ Output Power the button for three
1. Remove theuntil
Eaton UPSthe
9355 UPSfront
(20/30doorkVA) (see beeping.
paragraph 4.2 Battery
Installation and Operation Manual S
Removing and ReplacingVoltage
164201626 Rev C the Front 77
Doors).
/ Current / Runtime
seconds, UPS stops
VoltageOutput
/ Current / Runtime L-N and L-L / Current / Frequency / Power (kW/kVA/pf)
2. Verify that the maintenance bypass switch is in Input the UPS position (see Figure L-N and63).L-L / Current / Frequency
L-N andBattery
L-L / Current The /UPS Frequency precharges for a few minutes and then the
Voltage / Current / Runtime
3. Switch The UPS the is UPS now battery
powering circuitthe breaker
load.(CB2) to Bypass
the ON position. L-N and L-L / Frequency
L-N andInput
L-L / Frequency L-N and L-L / Current / Frequency
4. Press If theand hold the red
indicator is start-on-battery
Control checkbutton
flashing, the UPS on
Gothe UPS,from
to Bypass
status till
Modelogic
the power is present
front Transfers
panel tothe
view(~3
UPS seconds)
to internal (see
Bypass mode
ypass Mode Transfers the UPS
Bypass Figureto internal
64). BypassL-N mode and L-L / Frequency When this command is active, the option changes to Go to
the active alarms. Correct the alarms and restart if necessary.
When this command is active, the option changes to Go to Normal Mode.
Control Go to Bypass Mode Transfers the UPS to internal Bypass Startmode
Battery Test Initiates a battery test
attery Test 11. Replace
Initiates a battery test the UPS Whenfront this door.
command is active, the option changes to Go to Normal Mode.
Display Test Four different selectable tests for the front panel functions:
Test 98 Four different selectable
Start Battery Eaton
Test9355tests for the
UPS (20/30 kVA)front
User’spanel
Initiates Guide functions:
a battery test the LEDs
164201626—Rev K1 cycle through, the alarm beep sounds, the backlight turns off and on, and the pixels
Eaton 9355 UPS (20/30 kVA) Installation and Operation Manual S 164201626 Rev C 77
Display Test Settings
Four different selectable tests for User Settings
the front panel functions: theSee LEDsTable
cycle7 for detail.
through, the alarm
ettings See Table 7 for detail. beep sounds, the backlight turns off and on, and the pixels scroll through to test the LCD.
Settings This screen is password-protected.
Figure 64. Start-on-Battery Button
OPERATION
PERATION
Display Functions
Display Functions
As the default or after 15 min
As the default or after 15 minutes of inactivity, the LCD displays the selectable startup screen. The default is
startup screen. The default is the Eaton logo and can be changed to the Mimic screen in the User Settings menu.
5. Wait The backlit LCD automatically
The for the front
backlit LCDpanel LCD to illuminate.
automatically dims after a long period of inactivity. Press any button
6. to restore
Press the screen.
any button on the front panel display to activate the menu options.
Use the two middle buttons (
7. Use the
Within two
three middle press
minutes, buttons
the( button
and ) to
on scroll through
the front panel the menu
display andstructure.
then pressPress
the the button
button to
toselect
enter a submenu
buttonUPS
the TURN to enter
ON/OFFa submenu.
menu. Press the button to select an option. Press theESC button to cancel or return
ESC button to cancel or return to the previous menu.
The following table shows the
Table 6. Menu Map for Display Functions
able 6. Menu Map for Display Functions
Main Menu Submenu Display Information or Men
Main Menu Submenu Display Information or Menu Function
UPS Status UPS off / System normal / U
PS Status UPS off / System normal / UPS supporting load / UPS on battery / UPS on bypass / Active alarm list / Battery status
tion has“Normal
beenMode Startup”
carried out on page 77Option
Startup
correctly and the UPS ground Section
has This chapter contains information on how to use the Eaton 9355 UPS, inc
“Starting the UPS on Battery“
Verify that
Normal on page Chapter 10“Normal Mode Startup”Operation
UPS As the default
installation
mode78 startup screen.
has or after
been 15 minutes
carried out of inactivity,
panel
correctly
on pagelogo
operation, andthe
77 and can
the LCD
UPS UPS displays
startup
ground and the
has selectableand configuring the UPS for E
shutdown,
been connected. The default is theBattery Eaton Cabinets (EBCs).be changed to the Mimic screen
wing startup UPS
“Internal Operating
options:
Bypass Startup” Instructions
on pagemode
Battery 79 in the User Settings “Startingmenu. the UPS on Battery“ on page 78
Select one of the following startup options:
“UPS Maintenance BypassBypass Startup” Control
on page 79
mode The backlit LCD Panel Functions
automatically
“Internal Bypass Startup” dims on after
page a 79long period of inactivity. Press any button
Section
Startup Option to restore the Section screen. This
The chapter
UPS has contains information on LCDhow withto use the Eaton 9355 UPS, inc
UPS maintenance bypass “UPS Maintenance Bypass panel Startup”
operation, on a four-button
page 79 startup
UPS
graphical
and
backlight. It provides usefu
“Normal Mode Startup” on page 77
Normal mode Use the two middle “Normalbuttons Mode Startup” about
on )page the 77 UPS itself, load status, OPERATIONevents, measurements, and settings (seE
shutdown, and configuring the UPS for
( and Battery to scroll
Cabinets through(EBCs). the menu structure. Press the
Figure 53).
tup “Starting the UPS on Battery“ 8.
Battery
on page the
Select 78
mode TURN button UPS toON enter option.
“Starting a submenu.
thePress
UPS on and Press
hold the
Battery“ theon pagebutton 78 to select
for an option.
three seconds, Press
until the stops
the UPS
beeping. ESC button to cancel or return to the previous menu.
hen the load is de-energized: Normal
Bypass mode Control
Mode Startup Panel “Internal Functions Bypass Startup” on page 79
“UPS Maintenance Bypass Startup” The UPS on page starts
The in Batterytable
79following modeshows within the two basic
minutes menu and structure.
supplies battery power to your equipment.
ront door (see page 10). To UPS start up the UPS
maintenance bypass when the “UPS load is de-energized:
Maintenance TheStartup”
Bypass UPS has on a four-button
page 79 graphical LCD with backlight. It provides usefu
9. Replace the UPS front door. Power On Indicator (green)
about the UPS itself, load status, events, measurements, and settings (se
Table 6. Menu Map for Display
1. Functions
Remove the UPS front door (see page 10). On Battery Indicator (yellow)
ry maintenance bypass switch is inBypass
the UPS position (see Figure 53).
Internal Startup
7 . 3 . 3 I n t e r n a l B y p a sDisplay s S t a rInformation
tup Bypass Indicator (yellow)
85).
tup Main Menu Submenu or Menu Function Alarm Indicator (red)
2.
To Verify that the rotary maintenance bypass switch is in the UPS position (see
Tostart
Normal start the theModeUPS
UPS when when
Startup theload
the loadisispowered powered bybythethe internal
internal bypass:bypass:
ower
hen UPS Status
where
the load the UPS is connected.
is de-energized: Figure 55 on pageUPS 85).off / System normal / UPS supporting load / UPS on battery / UPS on bypass / Active alarm
1.To
1. start
Remove
Remove up the theUPS
the UPSwhen front
list
front the
doorload
/ Battery
door (seeis
status
(see de-energized:
page
paragraph 10).4.2 Removing and Replacing the Front Doors).
3. Switch on utility power where the UPS is connected. Power On Indicator (green)
put
rontcircuit breaker
door (see page to10).
the ON position. On Battery Indicator (yellow)
2.
2.1. VerifyVerify
Remove that
thatthe the
theUPS For
maintenanceparallel
front doorbypass
maintenance systems:
bypass
(see page System
switch
switch normal
is in the / Battery
SERVICE floating
10).is in the SERVICE position (see UPS
position in Parallel
(see Figuremode
63)./ Parallel Unit
4. Switch the UPS Number
input x / Units
circuit on CANto
breaker Busthe/ Units
ON on load
position. Bypass Indicator (yellow)
ryoutput circuit breaker
maintenance bypassisswitch 3. Figure
installed, Switch 55
is inswitch
theON on
UPSthepage
the 85).
breaker
position
utility power to the
(see where the UPS is connected. Control Buttons
2. Verify that the rotary maintenance bypass switch is in the UPS position (see Alarm Indicator (red)
85).Event Log Displays up to 127 events and alarms for the LCD Menu Options
5. If
3.4. Switch the
Figure
Switchon optional
55 on
theutility UPS
page
UPS input power output
85).circuit
where circuit
breakerthe UPSbreaker
(CB1) istois installed,
the ON position.
connected. switch the breaker to the
panel
ower Measurements
LCD tothe
where illuminate. Parallel ON
UPS is connected. System position. Voltage [by unit] / Voltage [Parallel total]Figure / Output 53.Voltage:
Eaton 9355 L-N /UPS
OutputControl Panel
Voltage L-L / Output
5. Switch
4.3.
(parallel IfUPSs
the only)
Switch optional
on UPS
the utilityUPS output
power
Current
input circuit
/where
circuit Output breaker
the
Frequency
breaker UPS (CB3)
to theis is position.
connected.
/ Output
ON installed, switch the breaker to the ON position.
Power
ashes.
put circuit breaker to theOutput 6.
ON Wait
6. position.
Wait for for the thefront frontpanelpanelLCD LCDtoto illuminate. The following table shows the indicator status and description:
illuminate.
L-N and L-L / Current / Frequency / Power (kW/kVA/pf)
5.4. IfSwitchthe optionalthe UPS UPS inputoutputcircuit circuitbreaker breaker to the ON
is installed, position. switch Controlthe breakerButtons to the
circuit
outputbreaker to the ON
circuit breaker The
ON
position.
isBattery
installed, Theposition.
switch indicator
Indicator
indicator flashes.
the breaker
flashes.
Voltage /to the
CurrentStatus / Runtime Description for the LCD Menu Options
5. If the optional UPS output circuit breaker is installed, switch the breaker to the
tops flashing. 6.7. Wait
Input Switch for the
ON position. the battery
front L-N panelcircuit
andLCD L-Lbreaker
/ On
Current to
to illuminate. the ON position.
/ Frequency The UPS Figureis operating
53. Eaton normally.
9355 UPS Control Panel
The indicator flashes.
panel LCD to illuminate. Bypass L-L / Flashing S The UPS is starting up or is shut
n the front panel display to 6. The
Wait
The
7.activate
Switch
Green
for
the indicator
the
indicator
the menu
UPS front L-N
stops
panel
flashes.
options.
battery
andflashing.
LCD
circuit
Frequency
to illuminate.
breaker (CB2) to The thefollowing
ON position. table shows the down and waiting
indicator statusforandpower to return.
description:
S A new information message is active.
ashes.
Control Go to Bypass Mode Transfers the UPS to internal Bypass mode
on the front panel display7.8.andSwitch Press
The any
then Indicator
The press button
indicator
the UPS
indicator the batteryonbutton
stops
When
the
flashes. front
circuit
flashing.
this toStatus
command
panelis display
breaker to the
active,
toSDescription
theON
Bypass
activate
option position. isthe
not available.
menu options.
changes to Go to Normal Mode.
PS ON/OFF
circuit breakermenu.to the ON position. Off The UPS is turned off and will not turn on automatically.
9. Battery
7.
Start PressTest
Switch
The the
the battery
indicator button stops on the
circuit
Initiates frontOn panel
breaker
a battery
flashing. testto the display andUPS
ON position.
The then press the
is operating normally. button to
The
select the indicator
TURN UPS continues
ON/OFF flashing.
On menu. The UPS is in Battery mode.
PS ON
tops option. Press and
flashing. hold
DisplayThe
the
TestUPS
button for three
Four different selectable tests for Sthe front panel functions: the LEDs cycle and
through, the for
alarm
The Greenindicator stops flashing. Flashing The UPS is take
starting upup or1isminute.
shut down waiting power to return.
UPS stops beeping. The UPS starts starts and and
beep
transfers
transfers
sounds, totoBypass
the
Bypassmode.
backlight
mode.
turns This
off
S
This
and
A
may
new
may
on, take
and uppixels
the
information
to 1tominute.
scroll
message through
is active. to test the LCD.
n the front panel display to 10. SelectYellow
activate themenu
the TURNoptions. UPS ON option. Press and hold the button for three
es Settings
for a few minutes and 8. Settings
then
User Press
Thethe any
seconds,
The button
indicator
until
indicator
indicator on
flashes
theflashes
UPS thestops
illuminates.
See Table front
while panel
transfering
7 for beeping.
while transfering
detail. display toto toSbypass
bypass activate
Bypass then isthe
thennot goesmenuout
available.
extinguishes options.
with
with the the illuminating to
panel display andilluminating On The UPS is in Bypass mode.
on the front
owering the load. then press
indicate the to the
UPS indicate button
is operatingthe UPS toOff is operating
in Bypass mode.in The Bypass
The load
UPS ismode.
is now powered
turned The
off and load
willby isutility
not nowon
turn power.
automatically.
PS ON/OFF menu. 9. powered
Service Press
Settings
The UPS theby button
precharges
utility This onscreen
power. thea front
for panel display
few minutes and then and the then press the illuminates.
indicator button to
select
Verify
The from Yellow
the
the
UPS the TURN
system
is now UPS
is On
powering ON/OFF
Manual/Maintenance
the menu.
load. / Serial Number
On Number Bypass
The UPS by selecting
is in Battery mode./ CANUPS
ESC and Status.
is Identification
flashing, check the UPS status front UPSpanelTypeto view
/ Part / Firmware / Display Bridge
PS ON option. Press
Correct the alarms and restart and hold The
8. Select the display
if necessary.
To switch button indicates
toTURN
Normalfor threeOn
mode Manual/Maintenance
On internal BypassThe Bypass.
UPS has an active alarm.
UPS Turnstops beeping.
UPS ON/OFF ON10.and If OFF the theindicator
Yellow
Options UPS ONfrom
is flashing, option. check Pressthe andUPShold
mode,
status therotate
frombutton
the maintenance
the front for three
panel to view
bypass switch to the UPS
position.
seconds, until the Correct
UPS stops beeping.
ont door. 8. To theswitch
activeto Normal
alarms. mode from
the internal
alarms
Flashing and Bypass
restartThere mode, rotate
ifisnecessary.
a new the maintenance
UPS alarm condition. See “Troubleshooting” on page 93 for additional in
Red On The
es for a few minutes and thenbypass The
the switch indicator
indicator illuminates
to the UPS position.
illuminates. to indicate the UPS is UPS
operatingis in Bypassin UPS mode.
mode. The load is now powered by
owering the load. 11. The UPS.UPSthe
Replace precharges
UPS frontfordoor. a few minutes and then the indicator illuminates.
The Yellow
UPS
The S 164201626 is
indicatornow powering
illuminates the load.
to indicate the UPS is operating in UPS mode. The
(20/30 kVA) Installation and Operation Manual Revfront
C 77
is flashing, check the UPS9.status Replace the UPS
load is now
from the powered
front panelbydoor.
UPS.
to viewOn The UPS has an active alarm.
Correct the alarms and restart Ifif the necessary. indicator is flashing, check the UPS Changing
status from the theLanguage
front panel to view77
7 . 3 . 4
the U P S
active M a i n t
alarms.
9. Replace the UPS front door. Flashing e n a n c e
Correct B y p a
the s s S t
alarmsa r t u pand restart if necessary.
Red PressThereand is a hold
new UPS thealarm
first condition.
button on the
See left for approximately
“Troubleshooting” on page 93five secondsint
for additional
ont door. To start the UPS in maintenance bypass: language menu. This action is possible from any LCD menu screen.
1. Remove
UPS the UPS front
Maintenance door (see
Bypass paragraph 4.2 Removing and Replacing the Front Doors).
Startup
2. start
(20/30 kVA) Installation and Operation
To Verify
Manual S that
the UPSthe in maintenance
164201626 Rev C
maintenance bypass 77 switch is in the BYPASS position (see
bypass: Figure 63).
Changing the Language
1.3. Remove
Replace the UPS
UPS front
frontdoor.
door (see page 10). Press and hold
Eatonthe
9355 first button
UPS (20/30 kVA)on the leftand
Installation forOperation
approximately five seconds
Manual S 164201626 Rev C t
language
4. Switch ON the utility power where the UPS is connected. menu. This action is possible from any LCD menu screen.
2. Verify that the maintenance bypass switch is in the BYPASS position (see
Figure 55 isonnow
The load page 85). by utility power.
powered
74 Eaton 9355 UPS (20/30 kVA) Installation and Operation Manual S 164201626 Rev C
3.5. Replace
To transfer
thethe
UPSload to the
front UPS, see paragraph 7.2 Operating the UPS Maintenance Bypass Switch.
door.
4. Switch on utility power where the UPS is connected.
The load is now powered by utility power.
5. To transfer the load to the UPS, see “Using the UPS Maintenance Bypass
100
Switch” on page 85.
2. This (see
Verify that the rotary maintenance bypass switch is in the UPS position chapter contains information on how to use the Eato
Figure 55 on page 85). panel operation, UPS startup and shutdown, and configu
wered by the internal bypass: Battery Cabinets (EBCs).
3. Switch on utility power where the UPS is connected. UPS Operating Instructions
page 10). OPERATION
4. Switch the UPS input circuit breaker Control Panel
to the Functions
ON position.
ss switch is in the SERVICE position (see
The UPS has a four-button graphical LCD with backlight.
5. If the optional UPS output circuit breaker is installed, switch the breaker to the
about the UPS itself, load status, events, measurements
ON position.
e UPS is connected. 7 . 3 . 5 S i n g l e U P S B y p a s s Figure 53).
6. Wait for 7the . 3 . 5front
. 1 T rpanela n s f e rLCD
t h e lto
o a dilluminate.
from the UPS to maintenance bypass
ker to the ON position.
The 1. Remove
indicator flashes.the UPS front door (see paragraph 4.2 Removing and Replacing the Front Doors). Display Functio
breaker is installed,Display switch the Functions
breaker to the
2. battery
Remove the cables andtoscrews the Power
Asx-slot default On Indica
or a
7.AsSwitch
the default the or after circuit
15 breaker
minutes of the ONforposition.
inactivity, the
any ConnectUPS Web/SNMP or PXGX card and then remove the
LCD displays the selectable On Battery Indic
Display Functions card. startup screen. Th
startup screen. The default is the Eaton logo and can be changed to the Mimic screen Bypass Indicato
uminate.As the default The or after indicator stops flashing. the LCD displays the selectable in the User Setting
in the User15 minutes
Settings of inactivity,
menu.
NOTE Before proceeding ensure
Alarm Indicator
startup screen. The default is the Eaton logo and can be changed to that there are
the Mimic no active alarms or notices.
screen The backlit LCD au
in the User8.Settings
ThePressbacklit anyLCD
menu. button on the front
automatically dimspanel afterdisplay
a longtoperiod
activate the menu Press
of inactivity. options. any button to restore the scre
OPERATION
eaker to The the backlit to restore
ON position.
9.LCD Press the the
3. screen.
Set the system to internal Bypass mode:
button on the front panel display and then press the button to
automatically dims after a long period of inactivity. Press any button Use the two midd
to restore the Use select
screen.
the two the middle
TURN • Using
UPS
buttons ON/OFF andmenu.
the( button ) to
on scroll
the frontthrough
panel the menu
display, structure.
scroll Press the
to the Control menu option and press the
Control Buttons button to enter
button to enter abutton. submenu. Press the button to select an option. Press the for the LCD Menu Options ESC button to can
Use the two 10.ESCSelectbuttons
middle the TURN ( UPS )ON
and to option.
scroll Press the
through and menu
hold the structure.button for three
Press the
Bypass mode. Thisto may button
take up to to cancel
1•minute. or return to the previous menu.
button seconds,
enter a submenu. until thePress
UPS the
Press stops beeping.
the button to to select
selectthe an Gooption. Press Mode
to Bypass the option. Figure 53. Eaton 9355 UPS Control Panel The following table
ESC button The to cancel
following or returntable to showsthe previous
the basic menu.menu structure.
ansfering to bypass then Thegoes UPSout with The
precharges the for a indicator
few minutes illuminates
and thenand the indicator
indicatorextinguishes,
illuminates. indicating the UPS system is status and descr
The
Tablefollowing
6. Menu Map table
forshows
Display
Display the indicator
FunctionsFunctions
s operating The infollowing
Bypass mode. table
The UPS Theisload
shows the
now isbasic
now menu
operating
powering in
the Bypass
structure.
load. mode.
OPERATION
or Display Functions Display Functions
Main Menu As the default or after 15
Submenu minutes
Display Infor
Submenu
ctions As the If default
theDisplay or4.indicator
after Turn 15the
Information
maintenance
minutes
or MenuofFunction
is flashing, Indicatorbypassthe
inactivity,
check the UPSswitch
LCD todisplays
status the SERVICEselectable
Status
from position
the front panel (see Figure 63).
Description
to view startup screen. The default is the E
Maintenance Bypass. startupthe screen. The default is the the Eaton logo andand restart
can beifchanged to the Mimic
active alarms. Correct alarms necessary.
On Thescreen
UPS Status in the User Settings menu.
UPS is operating normally. UPS off / Syst
Display
in Information
the User UPS off
Settings or/ Menu
System
The
menu. Function
normalLED
Normal / UPS supporting will beloadflashing.
/ UPS on battery / UPS on bypass / Active alarm list / Battery s
nternal Bypass mode, rotate
11. Replace listthe the maintenance
/ Battery UPS status
front door. Green Flashing S The UPS is starting upThe or is backlit
shut down LCDandautomatically
waiting for power dimto r
n. UPS off
The / System
backlit LCD normal / UPSUPS
The
automatically supporting nowload
is dims / UPS
bypassed,
after on with
a long battery
the
period / UPS
of on
load bypass / Active
powered
inactivity. by alarm
utility
Press anypower.
button For parallel s
For parallel systems: System normal / Battery floating UPS in Parallel mode / Parallel Unit S A new information message
to is
restore active.
the screen.
list / Battery status Number x / U
to restore the Numberscreen.
5. x Command
/ Units on CAN theBus UPS off.on load
/ Units S Bypass is not available.
ss Startup
ndicate the UPSFor is parallel
operating inEaton
UPS mode. TheBattery Use the two middle buttons ( up
and
systems: System
9355 UPS normal
(20/30/kVA) floatingand
Installation UPS in Parallel
Operation mode
Manual Rev C Event Log
/ Parallel Unit
S 164201626 77 Displays to
when the load Use thex /two
is powered
Number middle
Displays
Unitsby on the
CAN up buttons
Press
to 127
internal
Bus the ( on
events
bypass:
/ Units andand )alarms
button
load to
on scroll
the frontthrough
display, Off to the
thescroll
menu structure.
UPS On/Off The UPS
Press theis turned
menu. Pressoff and willbutton
the not turnto
button toonturn
automatically.
enterthea submenu. Pre
button to enter aUPS submenu.
off. Press the button to select an option. Press Measurements
the Parallel
ESC button Systemto cancel orVoltage return[by to ut
Parallel SystemDisplays up to Voltage
127 events[by unit]
and / Voltage
alarms [Parallel total] / Output Voltage: On
L-N / Output Voltage The
L-L /UPS is in Battery mode.
Output (parallel UPSs only) Current / Outp
ESC
UPS front door (seebutton page 10). to cancel or return to the previous menu.
(parallel UPSs only) Current / Output Rear fan Frequency
is running / Output Power load is being supplied utility power on bypass.
signifying The following table shows the L-L
bas/
ystem Voltage [by unit] / Voltage [Parallel total] / Output Yellow Voltage: L-N / Output Voltage L-L / Output Output L-N and
he maintenance
Output The following
bypass switchL-N table
is
and in shows
L-L
6. Switch the
/ Current the
SERVICE / basic menu
position
Frequency
thePower / structure.
(see
Power (kW/kVA/pf)
input breaker (CB1), battery breaker (CB2), output breaker (CB3) if equipped and any external
PSs only) Current / Output Frequency / Output
rtup
page 85). batter breakers to the OFF position. On 6. Menu Map for
Table TheDisplay
UPS is in Battery
Bypass mode.
Functions Voltage / Curr
splayBattery Voltage/ /Frequency
L-N and L-L / Current Current / Runtime
/ Power (kW/kVA/pf)
ass: Functions Main Menu Submenu Input Display InformationL-N and L-L
or Menu Fun/
tilityInput
power where the UPS L-N is connected. Wait for the unit toYellow shutdown, bleed, and go dark.
ubmenu Voltage / Display / and
Current Information
RuntimeL-L / Current
or Menu / Frequency
Function
page 10). 7. Turn the maintenance bypass switch to the UPSBYPASS
Status position. Bypass UPS off / System normal L-N and L-Lsu/
/ UPS
UPSBypass
input circuitL-N breaker to the ON position. On The UPS has an active alarm.
and L-L
UPS L-N
/ Current
off and
/ System L-L / Frequency
/ Frequency
normal / UPS supporting load / UPS on battery / UPS on bypass / Active alarm list / Battery status
ss switch is in the BYPASS position
list / Battery 8. status (see all of external battery breakers to the OFF position. Control
Switch Go to Bypass Mode Transfers the
Go tooutput
al UPS Bypasscircuit
Mode
L-N andbreaker Transfers
L-L / Frequency
is installed, the UPSswitch to internal theBypass
Red mode
breaker to the Flashing There is a new UPS alarm condition. See “Troubleshooting” on pag
For parallel systems:When Systemthis co
nor
When7 .systems:
For parallel this
3 . 5 . 2command a n s fise ractive,
T rSystem t h e l othe
normal option
a/ dBattery
from m changes aton cGo
a i n t e nUPS
floating toyNormal
e bParallel
in t oMode.
p a s s modet h e/ Parallel
U P S Unit Number x / Units on CAN Bus / Un
ass Mode TransfersNumber
the UPSx to internal
/ Units on CAN Bypass Busmode / Units on load Start Battery Test Initiates a ba
Start Battery Test
When this command 1.is aactive,
Initiates Remove
battery test
the the UPS
option front to
changes door
Go to (see
Normalparagraph
Mode.Event 4.2 Log
Removing and Replacing the Front Doors).Displays up to 127 events and ala
front panel LCD to illuminate. Display Test Four different
Displays up to 127 events and alarms
e
eryUPS
Test is connected.
Display Test Initiates a battery 2.
Fourtest Turnselectable
different the maintenance tests for the bypass switch
front panel to the
functions: SERVICE
the LEDs cycle
Measurements position
through, (see
Changingthe Figure
alarm
Parallel the63).LanguageVoltage [by unit] / Voltage
System beep sounds,
[Parall
cator
arallelflashes.
System Voltagebeep
[bysounds,
unit] / Voltagethe backlight
[Parallel turns
total]off/ and on, Voltage:
Output and the pixels scroll through
L-N / Output Voltage to L-Ltest the (parallel
/ OutputLCD. UPSs only) Current / Output Frequency / Outp
est 3. Switch the input breaker (CB1), battery breaker (CB2), output
Pressbreaker
and
Settings (CB3)
hold if
the equipped
first and
button any
on
User Settings external
the left for approximat
See Table 7 f
y power.
parallel UPSs only) Four different selectable
Current / Output testsFrequency for the/ front
Output panel
Power functions: the LEDs cycle through, the alarm
UPSUser Settings
battery beepbreaker
circuit sounds, to Seethe
the Table
backlight
ON 7 for
batter detail.
turns
position.breakers
off and on, toandthethe ONpixels
position.
scroll through to test the LCD. language menu. This action isL-N
Output possible
and L-L from any
/ Current LCD me
/ Frequency
Output L-N and L-L / Current / Frequency / Power (kW/kVA/pf) Service Settings This screen is
see “Using the UPS Maintenance Bypass
Wait at least 10 seconds for logic to start up and to activate the internal
ngs Service Settings
cator See Table 7 forThis
stops flashing.
screen
detail. is password-protected. Battery static bypass. TheVoltageBypass/ Current
LED will / Runtime
Battery Voltage / Current be/ Runtime
lit and the Normal LED will be flashing. Identification UPS Type / Pa
ettings UPS Type /
This screen is password-protected. Part Number / Serial Number / Firmware / Display / CAN Bridge Input L-N and L-L / Current / Frequency
rts and transfers to Bypass
nput L-N and mode. This
Waitmay
4./ Current
L-L 1.5 totake
/ Frequency up to 1for
2 minutes minute.
the internal startup process to complete. Turn UPS ON/OFF ON and OFF Options
ON and OFF Options
UPS Type / Part Number / Serial Number / Firmware / Display / CAN Bridge BypassEaton 9355 UPS (20/30 kVA)L-NInstallation
and L-L / and Operation Manua
Frequency
cator flashes while transfering
Bypass L-N and L-L to/ bypass
Frequency then goesWait
NOTE out with the
until the indicator illuminates (approximately two minutes ) before proceeding
FF Options
to indicate the UPS is operating in Bypass mode. The load
to mode
6; is now power toControl
otherwise, the load may be lost.
Go to Bypass Mode Transfers the UPS to internal Byp
Go to Bypass Mode Transfers the UPS to internal Bypass When this command is active, the
utility power.
5. Confirm that the UPS is secured in Bypass mode. Start Battery Test Initiates a battery test
ndicates
tart Battery
ion and On
TestManual/Maintenance
Operation Manual S 164201626
Initiates aRev C Bypass.
battery test 79
• On the UPS front control display panel, select the Control Menu Display
andTest
press enter Four different selectable tests for
Display
Normal Testmode from internalFour different
Bypass selectable
mode, tests rotate for the
the front panel functions: the LEDs cycle through, the alarm
maintenance beep sounds, the backlight turns
ch to the UPS position.beep sounds, the backlight turns off and on, and the pixels scrollSettings through to test the LCD.
cator illuminates to indicate the UPS is operating in UPS mode. The Service Settings This screen is password-protecte
ervice Settings
powered by UPS. This screen is password-protected.
Identification
Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 UPS Type / Part Number
101 / Serial N
UPS front door. Turn UPS ON/OFF ON and OFF Options
ON and OFF Options
ance Bypass Startup

• “Go to Bypass Mode” will be displayed: press ENTER; the UPS will now stay on internal bypass until
commanded to Normal. The indication will be the Bypass LED is lit and the Normal LED will stop
flashing and will be OPERATION
off.
• Verify that the six fans in front of the unit and the one fan on the rear are operating before continuing.
6. Turn the maintenance bypass switch to the UPS position.
7. Manually transfer the UPS to Normal, from the Controls menu.
The UPS is now powering the load.
Display Functions
Display Functions
8. Reinstall any ConnectUPS Web/SNMP or PXGX cards, secure with retained hardware and connect cables.
As the default or after 15 minutes of inactivity, the LCD
As the default or9.after
Display Functions Replace the UPS
15 minutes offront door. the LCD displays the selectable startup screen. The default is the Eaton logo and can be
inactivity,
startup screen. The default is the Eaton logo and can be changed to the Mimic screen in the User Settings menu.
Display
s the default
in the Functions
or after
User 15 minutes ofPinactivity,
7 . 3 . 6 menu.
Settings U S S h u t d o wthe
n LCD displays the selectable
tartup screen. The default is the Eaton logo and can be changed to the Mimic screen The backlit LCD automatically dims after a long period o
As the default or afterTo shut 15 minutes
down theofUPS: inactivity, the LCD displays the selectable
the User The
Settings menu.
backlit LCD automatically dims after a long period of inactivity. Press any button to restore the screen.
1. Press any button on the front panel display to activate the menu options.
in the
he backlit LCDUser Settings menu.
automatically dims after a long period of inactivity. Press any button Use the two middle buttons ( and ) to scroll through th
o restore the
Usescreen.
the two middle2. Press buttonsthe( button
and ) to scroll through the menu structure. Press
the the
The backlit LCD automatically dims after on the front
a long periodpanel display andPress
of inactivity. then press
any button button
button to
toselect
enter the TURN UPS
a submenu. ON/the
Press button to s
button to enter aOFF submenu.
menu. Press the button to select an option. Press theESC button to cancel or return to the previous menu.
to restore
se the twoESCmiddle the screen.
buttons ( and ) to scroll through the menu.
menu structure. Press the
button to cancel or return to the previous
button to enter a submenu. 3. Press the
Press the button to to select
selectthean TURN
option.UPS
Press
OFFthe
option. The following table shows the basic menu structure.
Use the two middle buttons ( and ) to scroll through the menu structure. Press the
SC button The
to cancel or return
following table to the previous
shows the basic menu.
menu structure.
button to enter 4. a submenu.
Press and Press
hold thethe button for
to select an option.
three seconds, Press
until the stops beeping.
the UPS
ESC button to cancel or return to the previousTable 6. Menu Map for Display Functions
he following
Functions
table shows the basic menu structure. menu.
The UPS stops supplying power to the load.
The following table5.shows the basic menu Main Menu
structure. Submenu Display Information or Menu Function
nu Remove
Display Information theFunction
or Menu UPS front door (see paragraph 4.2 Removing and Replacing the Front Doors).
UPS Status UPS off / System normal / UPS supporting load / UPS on bat
ctions Display Information 6. Function
UPS offor/ Menu Switch
System normalthe UPS
/ UPS input (CB1)
supporting load /and
UPSbattery (CB2)
on battery / UPScircuit breakers
on bypass toalarm
/ Active the OFFlist
position.
/ Battery status
list / Battery 7. status
Iforthe optional UPS output (CB3) circuit breaker is installed, switch the breaker to the OFF position.
Displaynormal
UPS off / System Information/ UPS supporting Menu Function
load / UPS on battery / UPS on bypass / Active alarm For parallel systems: System normal / Battery floating UPS
For parallel8.systems:
list / Battery status Replace Systemthe normal
UPS /
frontBattery
door. floating UPS in Parallel mode / Parallel Unit Number x / Units on CAN Bus / Units on load
UPSNumber
off / System normal
x / Units on CAN / UPSBus supporting
/ Units onloadload/ UPS on battery / UPS on bypass / Active alarm
For parallellist systems:
/ BatterySystem status
9. Switch normal / OFF Battery thefloating
utilityUPS
powerEvent Log mode
in Parallel
where / Parallel
the UPS Unit
is connected. Displays up to 127 events and alarms
Number x / Units Displays
on CAN upBus
to 127 / Unitsevents and alarms
on load
For parallel systems: System normal / Battery floating UPS in Parallel mode
Measurements / Parallel
Parallel Unit
System Voltage [by unit] / Voltage [Parallel total] / Output Voltage: L
SystemDisplays7 . 4upNumberP a revents
to Voltage
127 xa/l lUnits
e l and
[by Uon PS
unit] O pBus
/ Voltage
alarms
CAN e r a/[Parallel
tUnits
i o n ontotal]
load / Output Voltage: L-N / Output(parallel VoltageUPSsL-L / Output
only) Current / Output Frequency / Output Power
l UPSs only) Current / Output Frequency / Output Power
Voltage [byDisplays up toInitial
unit] / Voltage 127 startup
events
[Parallel andmust
total] alarms
/ Output be Voltage:
performed L-N /by an authorized
Output Voltage L-L Eaton
/ OutputCustomer Service Engineer.
L-N and L-L This section
/ Current describes
/ Frequency / Power (kW/kVA/pf)
Current / Output L-N and L-L
Frequency shutting
/ Current
/ Output down
/Power
Frequencyand restarting UPSs in a parallel system.
/ Power (kW/kVA/pf)
stem Voltage [by unit] / Voltage [Parallel total] / Output Voltage: L-N / Output Voltage BatteryL-L / Output Voltage / Current / Runtime
L-N and L-LCurrent
PSs only) Voltage
/ Current / /Frequency
/ Output Current. 1 / Runtime
7 . 4Frequency I/sPower e (kW/kVA/pf)
o l a/ tOutput
a S iPower
n g l e U P S i n a P a r a l l e l S y s t e mInput L-N and L-L / Current / Frequency
L-N L-N
Voltage / Current and/ and
L-L /L-L
Runtime / Current
Current / Frequency
/ Frequency / Power (kW/kVA/pf)
NOTE Procedure is used to isolate one UPS for service, whenL-N
Bypass upsandmodules are in parallel
L-L / Frequency
L-N and L-LVoltage L-N and
/ Current / L-L
/ Current / Frequency
Frequency/ Runtime supporting the critical load using the Eaton Parallel Panel with Module Output Breaker
Control
and Maintenance Bypass Breakers Go to Bypass Mode Transfers the UPS to internal Bypass mode
ypass Mode
L-N and L-LL-N Transfers
and L-L / Current
/ Frequency the UPS/ to internal Bypass mode
Frequency When this command is active, the option changes to Go to
Transfers the L-NUPSand to 1.
L-Linternal
/ Frequency Remove
Bypass mode the cables and screws for any ConnectUPS Web/SNMP
Start Battery Test or PXGX card and
Initiates thentest
a battery remove the x-slot
attery Test
When this command Initiatesis aactive,
battery card.
the test
option changes to Go to Normal Mode.
ss Mode Transfers the UPS to internal Bypass mode Display Test Four different selectable tests for the front panel functions:
Test Initiates a When Four
battery different
test
this command selectable
is active, tests
the for the changes
option front panel to functions:
Go to Normalthe Mode.
LEDs cycle through, the alarm beep
NOTE Before proceeding ensure that there are no active alarms or sounds,
notices.the backlight turns off and on, and the pixels
ry Test Four different Initiates a battery
selectable tests testfor the front panel functions:Settings the LEDs cycle through, User Settings
the alarm See Table 7 for detail.
ettings beep sounds, the Seebacklight
Table 7 for detail.
turns off and on, and the pixels scroll through to test the LCD.
st Four different 2. Usingtests
selectable each formodule’s display,
the front panel observe
functions: the and
LEDsdocument
cycleService
through,the amount
the alarm of current
Settings Thiswhich
screen each module is
Settings
See Table beep 7 forThis screen
detail.
sounds, providing
theisbacklight
password-protected.
turnsto off
theand load.on, and the pixels scroll through to test the LCD.
Identification UPS Type / Part Number / Serial Number / Firmware / Displa
gs This screen is UPS
See Table Type7 for/ Part
password-protected.detail. Number NOTE / Serial Number Before / Firmware
removing / Display
a UPS/ from
CAN Bridge
the parallel circuit, ensure the total current load can be
Turn UPS ON/OFF ON and OFF Options
OFF Options
ttings
handled by the remaining UPSs.
UPS Type /This Partscreen
Number is /password-protected.
Serial Number / Firmware / Display / CAN Bridge
F Options

OPERATION OPERATION
3. On the parallel panel, switch the Module Output Breaker (MOB) assigned/connected to the UPS intended
to be isolated for service to the OFF position.
NOTE Confirm no unexpected alarms or changes in the mode of operation occur on the UPSs
that will remain online supporting the critical load and confirm that the online modules
are now supporting the total parallel system load.
4. Remove the Building

Display Display
Alarm
Functions Functions
2 connector (X45) from the UPS(s) that are to remain online supporting the
load.
Display Functions As15
As the default or after theminutes
default of
or inactivity,
after 15 minutes
the LCDofdisplays
inactivity,
thethe LCD displays the selectable
selectable
On the
startup 5.
UPS screen. beenstartup
that has The isolatedscreen.
default isfor The remove
service,
the Eaton default
logo andis
thethe Eaton
J3be
can logo
terminal and
strip
changed can
toonthe be changed
theMimic
CAN Bridge to thecard
screenX-Slot Mimic screen
As the default or after 15 minutes
andofthe
inactivity,
Building the LCD
Alarm displays
2 connector
in the User the selectable
(X45).
Settings menu.
in the User Settings menu. The backlit LCD The backlitdims
automatically LCD after
automatically dims ofafter a long period of inactivity.
button Press any button
NOTE A “Check Parallel Board” alarmawilllong period
latch on the inactivity.
UPS(s) thatPress any
remain online.
The backlit LCD automatically dims to restore
after a long the screen.
period of inactivity. Press any button
to restore the screen. 6. On theUseUPS
thethat
twohas beenUse
middle the two
isolated
buttons (forandmiddle buttons
) to Press
service, scroll the ( button
andthe
through ) to
on scroll through
the front
menu panel the
structure. menu
display
Press andstructure.
the then pressPress the
the button
button to
toselect
enter the
a buttonUPS
TURN
submenu. toPress
enter
ON/OFF a submenu.
the menu.
button Press
to the an option.
select button Press
to select
thean option. Press the
Use the two middle buttons ( and ) to scroll through the menu structure. Press the to the previous menu.
ESC button to cancelESC button
or return totothe
cancel or return
previous menu.
button to enter a submenu.
7. Press the
Press the button toto select
selectthean TURN
option.UPS PressOFF theoption.
ESC button to cancel or return to the previous menu. The following table shows the basic menu structure.
8. SwitchThethe
following table (CB1),
input breaker shows the basic
battery menu
breaker structure.
(CB2), output breaker (CB3) if equipped and any external
The following table battermenu
shows the basic
OPERATION breakers to the OFF position.
structure.
OPERATION Table 6. Menu Map for Display Functions
ns Main Menu Main Menu7 . 4 . 2
Submenu
R e t u rSubmenu
n i n g a S i n g l e U P S t o NDisplay
o r m a l Information
O p e r a t i o noraMenu
f t e r I Function
solation and Service in a Parallel System
1. Switch the UPS input circuit breaker (CB1) to the ON position or begin with the UPS in logic only mode.
UPS StatusDisplay Information or Menu Function
UPS Status UPS off / System normal UPS / UPSoffsupporting
/ System normal / UPS
load / UPS onsupporting loadon/ UPS
battery / UPS on battery
bypass / Active/alarm
UPS on bypass / Active alarm
2. Bring the unit listto/ Battery
the Standby
status Statelist(logic
/ Battery
powerstatus
only) or AutoStandby if enabled.
UPS off / System normal / UPS supporting load / UPS on battery / UPS on bypass / Active alarm
list / Battery status 3. Switch the MOB on the
For parallel systems: For parallel
parallelSystem
panel for thesystems:
normal /UPS
Battery System
being normal
serviced
floating /Parallel
UPS into Battery
the ON floating
mode UPS inUnit
position.
/ Parallel Parallel mode / Parallel Unit
Display Number x / Units
Functions on CANNumber
Display Bus x / Units
Functions
/ Units on CAN Bus / Units on load
on load
For parallel systems: System4. Reconnect thefloating
normal / Battery J3 terminal
UPS instrip on mode
Parallel the CAN Bridge
/ Parallel UnitX-Slot Card and the Building Alarm 2 connector (X45)
Event Log Number Event
x / Units onLog
CAN Bus on
/ Units
Ason
the load
unit returning
Displays or uptoto Asevents
service.
127 Displays
theminutes
default
and alarmsup inactivity,
or to 127 events
after andLCD
15 minutes alarms
ofdisplays
inactivity,thethe LCD displays the selectable
Display Functions the default after 15 of the selectable
Displays or
Measurements
As the default Measurements
up to 127 events
Parallel
after System
15 minutes ofstartup
and alarmsNOTE
screen.
Parallel System
Voltage
inactivity, the
The[byThe
LCDunit]default
“Checkin
/ Voltage
displays is[Parallel
Parallel
the User
theselectable
Voltage
the Eaton
Board”
Settings
unit]logo
[bytotal]
alarm
menu.
andVoltage:
// Output
Voltage
should
can beL-N
[Parallel changed
total]
clear on/the
/ Output
Output toVoltage:
the L-L
Voltage
other
Mimic
UPS(s)
L-N / screen
Output Voltage L-L / Output
/ Output
that are in the parallel
(parallel UPSs only) in the User
(parallel Settings
UPSs
Current / only)
Output menu.
FrequencyCurrent
/ /
OutputOutput
Power Frequency / Output Power
startup Voltage
screen.[byThe default is the Eaton logo and can
unit] / Voltage [Parallel total] / Output circuit. be changed to the Mimic
Voltage: L-N / Output Voltage L-L / Output screen
only) in the User Settings
Current menu.
Frequency / OutputThe
/ OutputOutput Output
backlit
Power LCD
L-N and The backlit
L-Lautomatically
/ Current L-Ndims
/ FrequencyLCD
and L-Lautomatically
/ Current
/ after
Power dimsof
/ Frequency
a(kW/kVA/pf)
long period / after
Power a(kW/kVA/pf)
long Press
inactivity. periodanyof inactivity.
button Press any button
5. Switch the UPSthe battery to restore
circuit breaker the screen.
(CB2) to the ON position.
The backlit LCD
L-N and L-Lautomatically
/ Current dims/to
Battery/ Frequency
restore
after
PowerBattery
a(kW/kVA/pf)
Voltage
screen.
long period of /inactivity.
/ Current Voltage
Runtime / Current
Press any/ button
Runtime
to restore the screen. OPERATION
Use the two middle buttons ( button
andthe) to scroll through
Voltage / Current 6.
/ Runtime On the
UseUPSthe that
two has been
middle isolated
buttons L-N and L-L / Current / the
(for
InputL-N and L-L / Current / Frequency service,
and ) to Press
scroll through
Frequency on the front
menu panel the
structure. menu
display
Press andstructure.
the then pressPress the
Input
the button
button to
toselect
enter the
a buttonUPS
TURN
submenu. toPress
enter
ON/OFF a submenu.
the menu.
button Press
to the an option.
select button Press
to select
thean option. Press the
Use theL-N
two middle buttons ( and ) to scroll through the ESCmenu structure. Press the to the previous menu.
Bypass/ Frequency ESC Bypass
and L-L / Current L-N and
button to L-L / Frequency
cancel L-N
button
or return and L-L
totothe /previous
cancel Frequency
or return
menu.
button to enter a submenu. 7. Press the
Press the button to to select
selectthe an TURN
option.UPS Press ONthe
option.
ESC button
Control L-N and
to L-L / Control
Frequency
cancelGoor return Mode
to Bypass to the Go toTransfers
previous
The
Bypass
following menu.Mode
the UPS
table
Transfers
Thetofollowing
shows internal themode
table
Bypass
the basic menu
UPS to internal
shows Bypassmenu
the basic
structure.
mode structure.
NOTE WhenVerify that all is
this command the UPS(s)
When
active, thisin
the the changes
parallel
command
option circuit
is active, todisplay
to Gothe the appropriate
option changes
Normal Mode. number
to Go to Normal of units on
Mode.
Mode The following
Transfers the UPS
table to internal
shows the Bypassmenu
basic mode structure.
the CAN bus.
Table 6. Menu Map
When thisfor Table
Start6.Battery
Display
command Menu
is Map
Functions
active, thefor
Test Display
Start
option Functions
Battery
changes
InitiatestoaTest
Go to Normal
battery Initiates a battery test
test Mode.
Main Menu8. Reconnect
Submenu Display Information
Display Functions
ns Display
estMain MenuInitiates a batteryFunctions
Submenu
test
Display Test the
FourBuilding
Display
Display Test
different Alarm
Information 2 connectors
or Menu
selectableFour for the(X45)
Function
testsdifferent onorthe
selectable
front panel
Menu
testsFunction
remaining
for the
functions: UPS(s).
thefront
LEDspanel
cyclefunctions: the alarm
through, the LEDs cycle through, the alarm
beep sounds, the backlight beep sounds,
turns theon, backlight turns offAs
andthe on, default
and the orthe
after
pixels LCD.15
scroll minutes
through ofthe
to test inactivity,
LCD. the
UPS StatusDisplay AsInformation
the UPS
Four different default or Menu
Status
selectable or9.tests
after Function
Reinstall
for15theminutes
frontanypanel
ConnectUPS
UPS ofoffinactivity,
/ Systemthe
functions: Web/SNMP
the UPS
LEDsLCD
normal UPSoff
/ cycle or / off
displays
supporting
through,
and
System
PXGX the
theload
and the
normal
cards, / UPS
selectable
alarm/ UPS
pixels
secure scroll
onsupporting
with
battery
through
load
retained
/ UPS
startup
to test
on/ UPS onThe
hardware
bypass
screen. batteryand/alarm
/ Active UPS onthe
connect
default is bypass / Active
cables.
Eaton logoalarm
and c
beep startup
Settings Display sounds, Settings
screen.
the backlight
User The
Settings default
turns off andisUser the
on, Settings
list
and
See Eaton
/ Table
Battery 7logo
the pixels status
for scroll
detail. list
Seebe
and through
can / Table
Battery
tochanged
test status
7 for
the detail.
LCD.to the Mimic screen
Functions
UPS off / System normal 7/ .UPS supporting load / tUPS on battery / nUPS on bypass / Active alarm in the User Settings menu.
in the User Settings 4 . 3 P
menu. a r a l l e l S y s e m S h u t d o w
list
See / Battery
Table 7 status
for detail.
Service Settings Service For
This Settings
parallel
screen systems:
is For
This
System
password-protected. parallel
screen
normal systems:
is
/ Battery System
password-protected.
floating normal
UPS in /Parallel
Batterymodefloating UPS inUnit
/ Parallel Parallel mode / Parallel Unit
As the default or after 15 minutes of inactivity, the LCD displays the selectable
To remove powerNumber to thexparallel
/ Units onUPS
CAN Number
system
Bus / Unitsxoutput:
/ Units
on on CAN Bus / UnitsThe
load on loadbacklit LCD automatically dims after a long pe
startup
For Thescreen.
Thisparallel backlit
systems:TheLCD default
System is the
automatically
normal Eaton
/ Batterydims logo
afterand
floating can
a long be changed
period of / to
inactivity. the Mimic
Press screen
any button
to/ CAN
restore the/ screen.
s Identification screen isIdentification
password-protected. UPS Type /UPS Part in Parallel
Number UPSmode Type
/ Serial /Number
Parallel
Part / Unit
Number
Firmware / Serial Number
/ Display / Firmware
Bridge Display / CAN Bridge
Event LoginNumber
theto User Settings
restore Event
x / Units the
on Log
CANmenu.
screen.
1.Bus Press
/ Units any
on load button
Displays onup the tofront panel
127 events Displays
display
and alarms uptoto activate
127 events theandmenu
alarmsoptions.
UPS Type / Part
Turn UPS ON/OFF Turn
ON UPS OFF
Number
and ON/OFF
/ Serial
Options Number ON and OFF Options
/ Firmware / Display / CAN Bridge Use the two middle buttons ( and ) to scroll throu
Displays
The
Measurements Useupthe
backlit to Measurements
LCD 127
two events
Parallel 2.andPress
automatically
middle
System alarms
buttons theParallel
dims ( after
and System
Voltage a) long
to period
[byscroll
unit] of
/ through
Voltage Voltage
inactivity.
the
[Parallel [by
menuunit]
Press // then
Voltage
andstructure.
total] anypress
Output [Parallel
button
Press
Voltage: total]
theL-N the / Output
/ Output Voltage: L-N /TURN
Output UPS
Voltage L-L / Output
button on the front panel display buttonVoltage
button to
toselectL-L the
enter /aOutput
submenu. ON/
Press the button
tions to restorebutton the(parallel
screen. UPSsaonly)
to enter submenu. (parallel
Current
Press UPSs only) button
/ Output
the Frequency Current
to /select
Output / Output
Power Frequency
an option. / Output
Press thePower
OFF menu.
Voltage [by unit] / Voltage [Parallel total] / Output Voltage: L-N / Output Voltage L-L / Output ESC button to cancel or return to the previous men
only) Current Output and L-L / Current / Frequency L-N and L-LPower / Current / Frequency / Power (kW/kVA/pf)
Use the /two
Output Frequency
Output
middle buttons/ Output
3. ( Power
and )L-N
Press the to scroll through the menu /structure.
button to select the System Off option.
(kW/kVA/pf)
Press the
The following table shows the basic menu structur
button
L-N and to/ Current
enter
Batterya/ table
TheL-Lfollowing submenu.
shows
Frequency Press
the
/ Power the menu
basic
Battery / button
(kW/kVA/pf)
Voltage /to select
structure.
Current an /option.
Voltage
Runtime Current /Press the
Runtime
InputL-N and L-L / Current / Frequency
L-N and L-L / Current / Frequency
splay Functions Input
Bypass Main Menu Submenu
L-N and L-L / Frequency Display Information or Menu Function
ubmenu L-N and L-L / Current
Bypass/ Information
Display Frequency or Menu L-N and L-L / Frequency
Function Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 103
unctions L-N and L-L / Control

Frequency Go toTransfers
Bypass Mode UPS Status
Transfers themode
UPS to internal Bypass mode UPS off / System normal / UPS supporting load / UPS
Control Go to Bypass Mode the UPS to internal Bypass
UPS off / System normal / UPS supporting load / UPS on battery / UPS on bypass / Active alarm list / Battery status
When the
When this command is active, thisoption
command is active,
changes to Gothe option changes
to Normal Mode. to Go to Normal Mode.
u
Mode Display
Transfers list
the UPS / to
Battery
Information status
internalorBypass
Menu Function
mode
Start Battery For parallel systems: System normal / Battery floatin
When this command is active,
Start Battery the option
Test changes toaTest
Initiates Go to Normal
battery Initiates a battery test
test Mode.
rtup been connected.
Startup
As the default or after Option
15 minutes of inactivity,Section
the LCD displays the selectable
Verify Display
that UPS Functions
installation has been
W A Rcarried
N Ito
N out Mimic
correctly and the UPS ground has
startup screen. TheSelect
default one
Normal mode is of
thethe
Eatonfollowing
logo startup
and can
“Normal options:
be
Modechanged
Startup” onG
the
page 77 screen
UPS
in the Operating
User been
SettingsInstructions
menu. connected.
Only qualified As the default or after 15 minutes of should
inactivity, the LCD displays the selectable
Battery
Startup mode service personnel (such
Option
as a licensed
“Starting
Section the UPSelectrician)
on Battery“ on pageperform
78 the UPS installation and
initialSelect
startup. startup
Risk
one of of screen.
electrical The
shock.
theafollowing default
startup is the Eaton logo
options:Press any button and can be changed to the Mimic screen
The backlit LCD automatically dims after long“Internal
period of inactivity.
Bypass
Normal modemode in the User Settings menu.
Bypass Startup” on
“Normal Mode Startup” on page 77 page 79
Verify
UPS Startup
that UPS
maintenance Option installation
bypass has
“UPS Section
been carrieddims
Maintenance out correctly and the
79 UPS ground has
Battery mode The backlit LCD “Starting the UPS onBypass
automatically Startup”
after
Battery“ on
a long
on page page
78 period of inactivity. Press any button
Use the two middlebeenbuttons ( and
connected. ) to scroll through the menu structure. Press the
Normal modeto restore the screen. “Normal Mode Startup” on page 77
button to enter 4.
aBypass
submenu.
Pressmodeand Press
hold thethe button to Bypass
for
“Internal select an option.
three seconds,
Startup” Press
until
on pagethe the stops beeping.
79 UPS
ESC button to cancel Select one to
Battery
or return of the the
mode
the
Use following
previous
two startup
menu.
middle options:
“Starting
buttons the( UPS
and on)Battery“
to onthrough
scroll page 78
UPS The UPS removes
maintenance bypass power“UPS to the parallel UPS
Maintenance system
Bypass on page 79 the menu structure. Press the
output.
Startup”
Normal Mode
Bypassbasic
mode Startup
button to enter a “Internal Bypass Startup” on page 79 to select an option. Press the
submenu. Press the button
The following table shows
Startup the
Option ESC menu structure.
Section or return to the previous menu.
5. start
To Press upthe button
the UPSbutton to
whenuntil cancel
the the
loadEaton logo or Mimic screen appears.
is de-energized:
UPS maintenance bypass “UPS Maintenance Bypass Startup” on page 79
ctions Normal mode “Normal Mode Startup” on page 77
7 . 4 . 4Remove
R e sMode
t a rthe The following table shows the basic menu structure.
t i n gUPS
t h e front
P a r a ldoor
l e l S y(see
s t e mpage 10).
Normal
1.
Battery mode
Startup “Starting the UPS on Battery“ on page 78
To restart
To upthe parallel system:
2. start
Verify the
that UPSrotary
the when
Bypass mode
the load is de-energized:
maintenance bypass switch is in the UPS position (see
UPS off / System Normal
1. normal
Verify/ UPS
Figure that
Mode
55 supporting
on
thepage
Startup
load
85).
maintenance/ UPSisolation
on battery / UPS on(MIS)
bypass / Active alarm
Main Menu Submenu
1. UPSRemove the UPS Display Information orbreaker
Menu Functionif present or all of the UPS breakers on the Tie Cabinet
list / Battery status maintenance bypassfront door
“UPS(see page
Maintenance 10).
Bypass Startup” on page 79
Toinstart
are up the
the OFF UPS when the load is de-energized:
position.
UPS Status 3. Switch
For parallel systems: on
System utility/ Battery
normal power where
UPS offfloating
/ System the
UPS in UPS
normal is mode
/ UPS
Parallel connected.
supporting load / UPS on battery / UPS on bypass / Active alarm
/ Parallel
2.
2. Verify
Switch that
ON the rotarypower
the utility maintenance
where bypass
the UPSs switch
are is in Unit
connected. the UPS position (see
1.
Number x / Units onFigure Remove
CAN Bus the list
UPS/ Battery
front status
door (see page 10).
4. 55/ Units
on pageon load 85).
Switch the UPS input circuit breaker to the ON position.
3. Remove the UPS front door (see
For parallel paragraph
systems: System 4.2 Removing
normal / Battery and Replacing
floating the Front
UPS in Parallel Doors).
mode / Parallel Unit
Normal
Displays up to 127 events Mode
and
2. Verify thatStartup
alarms the rotary maintenance bypass switch is in the UPS position (see
3.
5. Switch
If the on utility
optional UPS power
Number
outputwhereUnitsthe
x / circuit UPSBus
onbreaker
CAN is is
/connected.
Units on loadswitch the breaker to the
installed,
4. Switch the UPS
Figure 55 input
onwhen circuit breaker (CB1) to the ON position.
stem Voltage [by unit]To start up
/ Voltage the UPS
[Parallel total] / page 85).
Outputthe load L-N
Voltage: is de-energized:
/ Output Voltage L-L / Output
Event Log ON position. Displays up tobreaker
127 events
OPERATION
PSs only) 4.
Current / Output Switch
5. Frequency /the UPS
Output
If the optional input
Power
UPS circuit
output circuit breaker toand
thealarms
(CB3) ON position.switch the breaker to the ON position.
is installed,
1. 3. Switch
Remove theon utility
UPS power
front door where the 10).
(see page UPS is connected.
MeasurementsL-N and L-LParallel
6. System Voltage [by unit] /illuminate.
Voltage [Parallel total] / Output Voltage: L-N / Output Voltage L-L / Output
OPERATION 6. Wait
/ Current
5. Wait
If the
for the
/ Frequency
for thefront
optional /front
Power
UPS
panel
panel LCD
output
LCD
(kW/kVA/pf) totoilluminate.
circuit breaker/ Output
is installed, switch the breaker to the
(parallel UPSs
4. only)
Switch Current / Output Frequency Power
OPERATION 2. ON Verify
that the rotary maintenancebreaker
position.
the UPS input circuit bypasstoswitchthe ON is position.
in the UPS position (see
The indicatorflashes.
flashes.
Output The Figure indicator
55 on page L-N85).
and L-L / Current / Frequency / Power (kW/kVA/pf)
L-N and L-L / Current 5. If the optional UPS output circuit breaker is installed, switch the breaker to the
/ Frequency
6.
7. Wait
7. Switch
Switch forthe thebattery
the front panel
battery circuit
circuit LCD
breaker to illuminate.
breaker (CB2)
to the to the
ONON position.
position.
Battery
3. Switch ON position.
on utilityVoltage
power/ Current
where /the RuntimeUPS is connected.
L-N and L-L / Frequency
The indicator flashes.
Input TheThe6. Wait Display
indicator
indicator
forUPS L-N
thestops Functions
stops and
front L-L / Current
flashing.
flashing.
panel LCD / Frequency
to illuminate.
OPERATION
ss Mode Transfers the UPS 4. toSwitch the
internal Bypass mode input circuit breaker to the ON position.
8.
7.
Bypass If
8. Press
When this command
present,
Switch the
anythe
is active,
As the
switch
battery
button
option
default
the
L-N
on and or
maintenance
circuit L-L
theflashes.
changes frontafter
breaker
/ 15
Frequency
to Gopanel
to Normal
minutes
isolation
to the
displayON ofactivate
breaker
Mode.
inactivity,
position.
to on thethe the
Tie LCDoptions.
Cabinet
menu displays
to the ONtheposition;
selectable
otherwise,
If theThe
5. switch optional
all startup
UPS Display
indicator
UPSscreen.
breakers to Functions
output The
the circuit
ONdefault breaker
position. is theisEaton
installed,
logo switch
and canthebebreaker
changed toto
the
the Mimic screen
Control
ry Test Go to Bypass
Initiates a battery ON Mode
The
test indicator
position.
in the Display
Transfers
stops
User
theFunctions
flashing. UPS to internal Bypass mode
Display Functions9. 9. Press the
7. Switch
Replace the button
UPStheAs onSettings
the
battery
front
When
default
the frontor
thiscircuit
door. command
menu.
after display
panel
breaker 15tominutes
is active, the and
the ONthen
option
of inactivity,
press
position.
changes
the LCD
the
to Go
displays
button
to Normal to the selectable
Mode.
st DisplayFourFunctions
different8. selecttests
selectable theforTURN
the Aspanel
startup
UPS
front the default
screen.
ON/OFFfunctions: orthe
The
menu. after
default
LEDs 15 isminutes
cycle the Eaton
through, ofthe
inactivity,
logo
alarm the LCD
and can displaystothe
be changed theselectable
Mimic screen
As the default or after
Start6.
15
10. Press
Wait
minutes
Verify
Battery any
forof
that
Test button
The
the
no front
inactivity,
alarms onpanel
backlit the
startupLCD
the
appear
Initiates front
a LCD
LCD
on
screen.
batterypanel
automatically
to
displays
the UPS
The
test display
illuminate. dims
the
front
default toisafter
activate
selectable
panel aEaton
display.
the thelogo
long menu
periodandoptions.
of inactivity.
can be Press to
changed any button
the Mimic screen
beep sounds, the backlight Theturns off in
and the
indicator
on, User
and stops
the Settings
flashing.
pixels scroll menu.
through to test the LCD.
As the default or after 15 minutes of inactivity, the LCD displays the selectable
startup screen. The default is thethe to
Eaton restore
logo the
and screen.
can be changed to the Mimic
10. Select TURN UPS
inon the ON User option.Settings Press menu.and hold the screen button for three
gs startup screen.
See Table The
7 9.default
Display
for Press
If
detail.The
Testthe is the
the button
indicator
Eaton
indicator The isflashes.
logo
Four the
backlitand
different
flashing, front
can
LCD do bepanel
selectable changed
automatically
not display
proceedtests for to and
until the
the
dims all then
Mimic
front after
alarms press
panel ascreen
long
are theperiod
functions:
clear. the button
Check LEDs
of toUPS
cycle
inactivity.
the through,Press
status the alarm
any
from button
the front
in the User Settings menu. seconds,
8. Press Display
untilany the buttonUPSFunctions
stops
on the beeping.
front panel display to activate the menu options.
in the User Settings menu. select the
panel to view the Use
TURN the UPS
beep
The
toactive two
restore middle
ON/OFF
sounds,
backlit the LCD
alarms. the buttons
menu.
backlight
Correct
screen. (
automatically and
turns
the alarmsdims off ) to
and scroll
on,
and restart and through
the
after aif long pixels the
necessary.scroll menuthrough structure.
to test
period of inactivity. Press any thePress
LCD. the button
ttings The backlitThis screen 7. Switch
is password-protected. theAs battery
button
thea default circuit
to enter breaker 15 to
aofsubmenu. thePressON ofposition.
the button to select an option. Press the
Settings LCD automatically The
User Settings 9. UPS dims
Press after
precharges
the long
to
button
See Table aor
period
restore
for on after
7few the
for minutes
front
detail.
minutes
inactivity.
screen. panel and Pressthen
display inactivity,
any
the and button
then the
indicator LCD
press displays
illuminates.
the the selectable
button to
The backlit
to restore UPS LCD
the Type
screen. automatically
10.
11. Select
Press thedims
the TURN
ESC
startupafter
button
Use
button UPSa long
the
screen. ON
totwo
once period
option.
cancel
The
and middle of
default
then inactivity.
Press
or return buttons
pressis and
to the
the
the ( Press
hold
Eaton and
button the
previousany
)
logo to
to button
button
menu.
scroll
and
select can for
through
the be three
changed
TURN the UPS menu to the
ON/OFFstructure.
Mimicmenu. Press the
screen
/ Part Number The
TheUPS / select
Serial is now
the TURN
Number
indicator powering
/stops
Firmware UPS the
/ON/OFF
flashing. load./ CAN
Display menu. Bridge
to restore the screen. Serviceseconds,
Settings until
in thethe UseUPS
button
This
User thestops
screen
Settings totwo beeping.
isenter middle a submenu.
password-protected.
menu. buttons (Press and the ) to scroll button throughto select the menuan option. structure.
Press Press
the the
Use the two middle buttons
F Options 12. If Press ( and
the The
) to
button following
scroll
ESCtobutton through
button
select table to
the
to shows
theenter
System
cancel menu a the
or On basic
structure.
submenu.
returnoption; tomenu Press
Press
press
the structure.
the
the
previousthe button
button.
menu. to select an option. Press the
Use theto two middle buttons
8. the Select
10.
Press ( anyandindicator
the toTURN
) backlit
button is
scroll
on flashing,
UPS
thethrough ON check option. the UPS
Press status
and hold from the the front
button panel to view
for three
Identification
button enter a submenu. The UPSPress precharges
The the UPSESC
Type
for
LCD
button a/front
button
Part
few
automatically
to select
to
the
panel
Number
minutes
cancel
menu
an display
/ Serial
and
dims
option.
or
structure.
return
to
Number
thenafteractivate
Press the
to
Press
/aFirmware
long
the
the
the the menu
/ Display
indicator
period
previous ofoptions.
menu.
/ CAN
illuminates.
inactivity. Bridge Press any button
button toforenter the
a submenu. active
seconds, alarms.
Press until
the Correct
thebuttonUPS thefor alarms
stops and
beeping. restart if the
necessary.
OPERATION
Table
TurnESC6. Menu
UPS button Map
ON/OFFto cancel
Display13.
ONor and
Press
The
Functions
return
OFF
UPS and
to
Options the hold
isto now the
The
restore
previous powering
following
themenu. screen.theto table select
three
load. shows an option.
seconds, the basic until Press menu thestructure.
UPS stops beeping.
ESC button to cancel 9.or Press
returnthe to thebutton previous
The on the
menu.
following front panel
table display
shows the and basicthen menupressstructure.the button to
Main Menu Submenu The
11. Replace
select UPSThe goes
the
the UPS UPS
TURN toprecharges
Bypass
front
Display
UPS mode
door. for for
Information
ON/OFFOPERATION abuttons
fewfive
menu. seconds,
minutes
or Menu Function andthen
and then the indicator
illuminates. Each UPS should
The following table
Table 6. Menu Map for Display shows If the
the basic
Functions Use
indicator
menu the two
is
structure. middle
flashing, check the ( and
UPS )
statusto scroll
from through
the front the menu
panel tostructure.
view Press the
The following table shows be inthe Normal
The UPS
basic mode.
is
menu now powering
structure. the load.
Table 6. Menu Map for the
Display active button
alarms. to
Correct enter the a submenu.
alarms and Press
restart theif button
necessary. to select an option. Press the
UPS Status
Main Menu 10. SelectFunctions
Submenu theESC TURN UPS
button UPS off ON/ System
Display
to cancel option. normal
Information
or Press
return
/ UPSand
orto
supporting
Menu the hold
Function the
previous
load / UPS button
menu.
on batteryfor three/ UPS on bypass / Active alarm
ns 14. Press Ifthe the buttonlist
indicator / until
Batteryis the Eaton
status
flashing, logo
check or Mimic
the UPS screen status
S appears.
from the front panel to 77view
ctions Main Menu seconds,
11. ReplaceSubmenutheuntil
Eaton
UPSthe
9355 UPS
front UPS
(20/30
door.stops
Displaybeeping.
kVA) Installation and Operation
Information or Menu Function Manual 164201626 Rev C
Display Information or Menuthe
UPS Status active
FunctionThe followingalarms.
For parallel UPSCorrect
table off / shows
systems:SystemtheSystem alarms
normal
the basic / and
UPSmenu
normal restart
supporting
/ Battery iffloating
necessary.
load / UPS
structure. UPS in onParallel
battery mode / UPS /on bypassUnit
Parallel / Active alarm
7 . 5 Status
Display
UPS C oFunctions
Display nInformation
f i g u r i n g or t hMenu
The e UPSU PFunction
Sprecharges
f o r E BNumber C s list forxUPS//aBattery
few
Unitsoff on status
/ minutes
System
CAN Bus normal
and
/ Units /then
UPS supporting
on loadthe load / UPSilluminates.
indicator on battery / UPS on bypass / Active alarm
UPS off / System normalThe 11.
/ UPS Replace
UPS
Display
supporting
is9355
nowthe loadUPS Functions
/ UPS
powering front door.
on /battery
list Battery
the load. / UPS
status on bypass / Active alarm
Event LogAslistthe default or after 15NOTE minutes of inactivity, the LCD displays the selectable
Table 6. Menu UPS Map for/ Display
off System Functions
normal / UPS
Eaton supporting Each
UPS load
(20/30
Displays For
UPS/ kVA)
UPSupparallel
into on
a127 systems:
battery
parallel
Installation
events /system
andUPS System
on
Operation
and bypass
alarmsmust normal
Manual /SBattery
/ Active
have itsalarmown
164201626 floating
Rev CUPS
EBC and in the Parallel
samemode 77
number/ Parallel Unit to
of EBCs
/ Battery status As the default or after 15 minutes ofto inactivity, thescreen LCD displays the selectable
Main Menu
startuplist /screen.
Battery status The default is the Eaton
SubmenuIf the indicator ensure
Display
logoNumber and
For
consistent
Information
is flashing,
xcan
/
parallel Units be changed
on
systems:
runtimes.
or Menu
CAN Bus
System
Function
/ the
Units
normal Mimic
on load
/ Battery Display
floating UPS Functions
in Parallel mode / Parallel Unit
Display
Measurements
inFor Functions
theparallel
User systems: ParallelSystem
Settings System
menu.normal startup
/ Battery screen.
Voltagefloating [by The
UPS
Number in/check
unit]default xVoltage
Parallel the
/ Unitsis[Parallel
the
mode
on
UPS
CAN Eaton status
total]
/ Parallel
Bus logo from
/ Output
/ UnitsUnit and
on
the
canfront
Voltage:
load be L-N /panel
Outputto
changed toview
the L-L
Voltage Mimic
/ Outputscreen
EventNumber
Log
For parallel
x / Units systems:
(parallel
on CAN theSystem
UPSs Bus active
only)
/ normal
Unitsin alarms.
Eaton
the
on / Battery
load 9355
User Correct
Current UPSDisplays
floating
Settings
/ (20/30
Outputthe up
UPS
kVA)
menu. toin
alarms 127 events
Parallel
Installation
Frequency and
/ mode
and
Outputand
restart alarms
/Power
Operation if necessary.
Parallel Unit S 164201626
Manual As the Revdefault
C or after 77 15 minutes of inactivity, the LC
UPSAsStatus To15 ensure maximum UPS off
onbattery / Displays
System
runtime, normal
configure / UPS thesupporting
UPS for load
the /correct
UPS on battery number / UPSEBCs: on bypass / Active alarm
theEvent
default
The Log or xLCD
Number
backlit after
/ Units on minutes
CAN Bus
automatically /of inactivity,
Units
dims load
after athelong LCD perioddisplays
up to of/127 the
events
inactivity. selectable
and alarms
Press any button startup of screen. The default is the Eaton logo and can
Measurements
startup Displays up to Output
127 Parallel
events and System
alarms list
L-N / and Voltage
BatteryL-L / [by
status
Current unit] / Voltage
Frequency [Parallel
/ Power total] /
(kW/kVA/pf) Output Voltage: L-N / Output Voltage L-L / Output
toscreen.
restore
Measurements
The screen.
Displaysthe
default
up to1.
11. Replace
Press
127(parallel
events
is the Eaton
Parallel any
UPSs
and
the
TheUPS
button
logofront
backlit
only) on theCurrent
alarms
System
and LCD can
door.
frontVoltage
be changed dims
automatically
panel [bydisplay
/ Output Frequency
unit]
to theafter
to activate
/ Voltage
Mimic
/ Output
[Parallel
a long
the
Power
screen
menu
total]
period inof
options.
/ Output
theinactivity.
User Settings Press any menu.
Voltage: L-N / Output Voltage L-L / Output
button
in the User Settings menu. to restore For the
parallel screen.systems: System normal / Battery floating UPS in Parallel mode / Parallel Unit
m Voltage [by unit] Battery
/ Voltage [Parallel
(parallel UPSstotal]only) Voltage
/ Output / Current
Voltage: L-N Runtime
/ Output
/ Output Voltage L-L
Frequency / Output
/ Output Power
stem Use the /two
Voltage [bymiddle
unit] buttons
2. /Output
Voltage
Using the( button,
[Parallel and total])Number
to scroll
/scroll
Output L-N through
/and
xVoltage:
to Units
the L-L onL-N
Settings CANthe
/ Current menu
Bus
/ Output / Frequency
menu. / Voltage
Units structure.
onL-L / Power
load / OutputPress
(kW/kVA/pf) the The backlit LCD automatically dims after a long perio
only)Installation
The Current
backlit LCD Output Frequency
automatically /dims
Output Power
after a long period of inactivity. Press any button
kVA)
PSs only) and Operation
button
Currentto Manual S 164201626
InputFrequency
enter
/ Output Output / Eaton
a submenu. Use
Rev
Output C the
PressPower
9355 L-N
UPS two middle
and L-L
the(20/30 L-N
button
kVA) and buttons
/ Current L-L / Current
to select
Installation (
Frequency and
an
and Operation )
/ Frequency
option. to scroll
Manual PressS through
/ Power the to
(kW/kVA/pf)
164201626 the
Rev Cmenuthe
restore structure.
screen.77 Press the
Event Log L-N the
to restore screen.
and L-L /to 3.
Current Battery
Press
/ Frequency the button
button Displays
twice
to enterup
Voltage to to 127
/ Current
select
a events
submenu. the / and
Runtime
User alarms
Settings
Press the menu. button to select an option. Press the
ESC button
L-N and9355
cancel
L-LBypass
/UPS
Current
or return/ Power
/ Frequency
the(kW/kVA/pf)
to/ Power previous
(kW/kVA/pf)
menu.
74 Eaton (20/30Battery
kVA) ESC
Installation andL-N
button andto
Operation Voltage
L-L
cancel/ Frequency
Manual /orCurrent
S return
164201626 / Runtime
to Revthe C previous menu. Use the two middle buttons ( and ) to scroll throug
Measurements
Use the two middle Parallel
buttons System
Input ( and Voltage L-N[byand unit] L-L/ Voltage
Current[Parallel
/ menu / Frequency total]Press / Output Voltage: L-N / Output Voltage L-L / Output
The
Controlbutton
Voltage
Voltage
/ Current
following / Current
Go
/ Runtime
4.
table
(parallel
to
Using
shows
UPSs
/ Runtime
BypassInput
thethe )basic
only)
Mode
to scroll
button, menuscroll
Current
Transfers
throughto thethe
structure.
/ L-N
Output
the and
UPS
Battery
Frequency
L-L
to /
Setup
Current
internal
structure.
/ Output
/
menu and
Frequency
Bypass Power
mode
pressthe the button.
button to enter a submenu. Press the button to
to enter a submenu. Bypass Press The thefollowing button L-N table to select
and shows
L-L / anthe
Frequency option.
basic Press menuthe structure. ESC button to cancel or return to the previous menu.
L-N and L-L / Current / Frequency
ESC button to cancel Whenmenu. this command is active, the option changes to Go to Normal Mode.
FunctionsControl L-N and L-LOutput or return
/ Current to the previous
/ Frequency
Bypass L-N and L-L L-N/ Current
and L-L / Frequency / Power (kW/kVA/pf)
L-N and L-L
Table 6. Menu Map for Display / Frequency Go to
Functions Bypass Mode Transfers the UPS to internal Bypass mode The following table shows the basic menu structure.
Start Battery Test Initiates a battery test
nu The following
Control table
L-N Display
and L-LBattery
shows
/ Frequency
Information theto
Go orbasic
Menu menu
Bypass ModeVoltage
Function structure. / Transfers
When Current / Runtime
this command the UPSistoactive, internal theBypass
optionmode changes to Go to Normal Mode.
ModeMain Menu Transfers the UPS
104 to internal
Submenu
Display Test Bypass
Eaton 9355 modekVA)
UPS (20/30 Display
FourUser’s Information
different
When
Guide
Table this or Menu
selectable
command
164201626—Rev
6. Menu K1 Function
tests
Map for
is the front
active,
for thepanel
Display optionfunctions:
changes the
Functions LEDs
to Go cycle through,
to Normal Mode. the alarm
ss Mode Transfers Input
UPSStart Battery Test L-N and L-L / Current
Initiates aNormal
battery/ Frequency
test
ons When this offthe
UPScommand istoactive,
/ System internal
normal / Bypass
theUPS
option mode
supporting load
beep sounds,
changes / UPS
to Go totheon battery
backlight
Mode./ UPS off
turns on and
bypasson, /and
Active alarm scroll through to test the LCD.
the pixels
UPS Status When listthis command Start Battery
is active, the Test
optionUPS off / Initiates
changes to Go to
System aNormal
battery
normal testsupporting
Mode.
/ UPS load / UPS on battery / UPS on bypass / Active alarm Function
/ Battery
Bypassstatus
Display Test L-N and L-LMain
Four Menu
/ Frequency Submenu
the front panel functions: Display
the LEDsInformation or Menu
TestSettings Initiates a battery
Display InformationUsertest
Settings
or Menu Function See
list /Table
Battery 7different
for selectable tests for
detail.
status
cycle through, the alarm
ry Test Initiates
For a battery
parallel testDisplay
systems: System beep
Test normal / BatteryFour sounds,
floating the
different
UPS backlight
selectable
in Parallel turns
tests
mode off
for
/ and
the
Parallelon,
frontand the
panel
Unit pixels scroll
functions: thethrough
LEDs to test
cycle the LCD.
through, thesupporting
alarm
Control Go to Bypass Mode Transfers the UPS Status
UPS to internal Bypass mode UPS off / System normal / UPS load / UPS on
Service Settings
Four different selectable This
tests for the front panel screen
For parallelbeep is password-protected.
functions: the LEDs
sounds,
systems: thecycle
System through,
backlight
normal turns the
offalarm
/ Battery and on, and
floating UPSthe
in pixels scroll
Parallel modethrough to test
/ Parallel Unitthe LCD.
Display Functions
Display Functions
As the default or after 15 m
AsDisplay
the default
Display or after 15 minutes of inactivity, the LCD displays the selectable
Functions
Functions startup screen. The default
startup screen. The default is the Eaton logo and can be changed to the Mimic screen UPS Operating
in theInstructions
User Settings menu.
in AsAsthe
the thedefault
User default ororafter
Settings after1515minutes
menu. minutesofofinactivity,
inactivity,thetheLCD
LCDdisplays
displaysthe
theselectable
selectable
startupscreen.
startup screen.TheThedefault
defaultisisthe
theEaton
Eatonlogo logoandandcan
canbebechanged
changedtotothe theMimic
Mimicscreen
screen The backlit LCD automatica
The backlit
inin
thetheUserLCD
User automatically
Settings
Settings menu.dims after a long period of inactivity. Press any button
menu. to restore the screen.
OPERATION
Thebacklit
The backlitLCD
LCDautomatically
automaticallydims dimsafter
aftera along
longperiod
periodofofinactivity.
inactivity.Press
Pressany
anybutton
button Use the two middle button
Use the
toto two the
restore
restore middle buttons
thescreen.
screen.
5. Using ( and
the )button,
to scroll through
scroll to thethe menuofstructure.
Number Press the
External Battery Strings option and press the button.
button to enter a subme
button to enter a submenu. Press the button to select an option. Press the ESC button to cancel or ret
ESC Use
Use thetwo
the
button two
to middle
middle
cancel 6. buttons
orbuttons
Use the
return ( ( and
to and
or
the ) toscroll
)buttons
to
previous scroll through
tothrough
select
menu. the
the
the menu
menu
number structure.
structure.
of Pressthe
Press
strings according the
to your UPS configuration:
buttontotoenter
button entera asubmenu.
submenu.Press Pressthe the button
buttontotoselect
selectananoption.
option.Press
Pressthe
the The following table shows
TheESCfollowing
ESCbutton
button table shows
totocancel
cancel the basic
ororreturn
return menu
totothe structure.
theprevious
previous menu.
menu.
Display Functions Battery Combinations Number of Strings
The
The following
following table
table shows
shows the
the
Display
basic
basic menu
menu
Functions
structure.
structure.
unctions
As the default or after 15 minutes of36inactivity, the LCD displays the selectable
EBC 2
startup screen. The default is the Eaton As the
logo anddefault
can beor after 15tominutes
changed the Mimic of Main
inactivity,
screen the LCD displays the selectable
Menu Submenu Display Information or M
nu
lay Functions
y Functions Display Information or Menu 1 EBC 72 Function
startup screen. The default is the Eaton logo and can be changed to
4 the Mimic screen
in the User Settings menu. UPS Status UPS off / System normal
UPS off / System normal
bmenu
menu Display
Display Information
Information 2/or
or UPS
EBC Menu
Menu supporting
72s Functionload / UPS on battery / UPS on bypass / Active alarm
Function 8 list / Battery status
The backlit LCDlist /automatically
Battery status dims after a long period of inactivity. Press any button
3 EBC The backlit LCD automatically dims after a long period of inactivity.12 Press any button
For parallel systems: Sy
UPSUPS offoff / System
/ System normal
normal /72s
/ UPSUPS supporting
supporting load
load / UPS
/ UPS onon battery
battery / UPS
/ UPS onon bypass
bypass / Active
/ Active alarm
alarm
Forlist
parallel
list systems:
/ Battery
/ Battery System normal
status
status
to /restore the screen.
Battery floating UPS in Parallel mode / Parallel Unit Number x / Units on CAN
Number buttons
Use the two middle x / Units on( CAN andBus) to / Units
scrollon load
through the menu structure. Press the
button to enterForFor parallel
aparallel
submenu. systems:
systems:
7. Press System
System
Press the
the Use
normal
normal the two
/ Battery
/ Battery
button middle
floating
tofloating
to select
save buttons
UPS
UPS
thean in in ( Press
Parallel
Parallel
option.
setting. and
mode
mode )the
to
/Event scroll
/ Parallel
Parallel through the menu structure. Press the
LogUnit
Unit Displays up to 127 event
Displays
Number
Number up to 127
xUnits events
/ Units on and
CAN alarms
Bus button
/ Units on to
load enter a submenu. Press the button to select an option. Press the
ESC button to cancel orx /return ontoCAN
the Bus / Units
previous on load
menu. Measurements Parallel System Voltage [by unit] / Voltag
System Voltage [by
Displays
Displays unit]
upup 8.
/
to to 127
127 Press
Voltage
events
events the
[Parallel
andand button
total]
alarms
alarms / Output until the Eaton
Voltage: logo or
L-N / Output Mimic
Voltage L-Lscreen
/ Outputappears. (parallel UPSs only) Current / Output Frequen
l UPSsThe followingCurrent
only) table shows/ Output the basic /menu
Frequency structure.
Output Power
rallel System
lel System Voltage
Voltage [by[by unit]
unit] / Voltage
/ Voltage
Thetotal]
[Parallel
[Parallel
following
total]
table
/ Output
/ Output
shows
Voltage:
Voltage: L-N
L-N
the basic
/ Output
/ Output
menu
Voltage
Voltage L-LL-L
structure.
/ Output
/ Output Output L-N and L-L / Current / Fr
rallel UPSs
llel UPSs only)
only) L-N and L-L / Current / Frequency / Power (kW/kVA/pf)
Current
Current / Output
/ Output Frequency
Frequency / Output
/ Output Power
Power
ns Battery Voltage / Current / Runti
tput
ut Voltage
L-NL-N / and
andCurrent
L-L L-L //Current
/Menu Runtime
Current / Frequency
/ Frequency / Power
/ Power (kW/kVA/pf)
(kW/kVA/pf)
Display Information or Function Input L-N and L-L / Current / Fr
Main Menu Submenu Display Information or Menu Function
ttery
ery L-NVoltage
and L-L/ /Current
Voltage /Current
Current / /Runtime
/Frequency
Runtime
UPS off / System normal / UPS supporting load / UPS on battery / UPS on bypass / Active alarm Bypass L-N and L-L / Frequency
UPSlist
Status
/ Battery status UPS off / System normal / UPS supporting load / UPS on battery / UPS on bypass / Active alarm
ut L-NL-Nand
L-N L-L
and / Frequency
L-L / Current
and L-L / Current / Frequency / Frequency list / Battery status Control Go to Bypass Mode Transfers the UPS to inte
ypass Mode For parallel systems:
Transfers the System
UPS to normal Bypass
internal / Batterymode floating UPS in Parallel mode / Parallel Unit When this command is a
pass
ss L-NL-NandandL-LL-L / Frequency
/ Frequency For parallel systems: System normal / Battery floating UPS in Parallel mode / Parallel Unit
NumberWhen x / Units
thison CAN Busis/ active,
command Units onthe loadoption changes
Numbertox Go to Normal
/ Units on CANMode. Bus / Units on load Start Battery Test Initiates a battery test
to Bypass
Bypass Mode
Mode Transfers
Transfers thetheUPS UPS to to internal
internal Bypass
Bypass mode
mode
attery TestEvent DisplaysInitiates
up to 127 events test
athis
battery and alarms
Log When
When this command
command is is active,
active, thethe option
option changes
changes
Displays uptoto Go
Go127to to Normal
Normal
events Mode.
Mode.
and alarms Display Test Four different selectable
Test VoltageFour
[by unit] / Voltage
different [Parallel total]
for /the
Output
frontVoltage: L-N / Output Voltage L-L through,
/ Output the alarm
rt Battery
Battery Test
Test
Measurements Initiates
Initiates a aselectable
battery
battery
Parallel testtest
Systemtests panel functions:
Voltage [by unit] the
/ LEDs cycle
Voltage [Parallel total] / Output Voltage: L-N / Output Voltage L-L / Output beep sounds, the backlig
only) Currentbeep
/ Output Frequency
sounds, the / Outputturns
backlight Power
(parallel UPSs only)off and on,Current and the/ Output
pixels scroll through
Frequency to testPower
/ Output the LCD.
Settings User Settings See Table 7 for detail.
play
ay Test
Test L-N andSee /Four
Four
L-L different
different
Current selectable
selectable tests
tests for for
thethe front
front panel
panel functions:
functions: thethe
LEDsLEDs cycle
cycle through,
through, thethe alarm
alarm
ttings Table
beep
beep 7 for/Output
sounds,
sounds,
Frequency
detail.
thethe backlight
/ Power
backlight turns
(kW/kVA/pf)
turns offoff and
and on,on,
L-N andand
thethe
L-L pixels
/pixels
Current scroll
scroll through
through
/ Frequency to to test
test
/ Power thethe LCD.
LCD.
(kW/kVA/pf) Service Settings This screen is password
Settings VoltageThis
/ Current
screen / Runtime
is7Battery
password-protected.
er Settings
Settings SeeSee Table
Table 7 for
for detail.
detail. Voltage / Current / Runtime Identification UPS Type / Part Number
L-N andUPS L-L /Type
Current
/ Part / Frequency
Number / Serial Number / Firmware / Display / CAN Bridge
rvice Settings
ce Settings This screen
This screenInput is password-protected.
is password-protected. L-N and L-L / Current / Frequency Turn UPS ON/OFF ON and OFF Options
OFF Options L-N and L-L / Frequency
UPSUPS Type
Type / Part
/ Part
Bypass Number
Number / Serial
/ Serial Number
Number / Firmware
/ Firmware
L-N / Display
and L-L / Display
Frequency / CAN
/ CAN Bridge
Bridge
Mode Transfers the UPS to internal Bypass mode
ndand OFF
OFF Options
Options
Control
When this command isGoactive, to Bypass Modechanges to
the option Transfers the UPS
Go to Normal to internal Bypass mode
Mode.
est Initiates a battery test
Start Battery Test Initiates a battery test
Four different selectable tests for the front panel functions: the LEDs cycle through, the alarm
beep sounds, the backlight Display Testoff and on, and the
turns Four different
pixels scrollselectable
through to tests for LCD.
test the the front panel functions: the LEDs cycle through, the alarm
See Table 7 for detail.
s This screen is password-protected.
Identification UPS Type / Part Number / Serial Number / Firmware / Display / CAN Bridge
tions
Turn UPS ON/OFF ON and OFF Options
74 Eaton 9355 UPS (20/30 kVA) Installation and Operation Manual S 164
0/30 kVA) Installation and Operation Manual S 164201626 Rev C
PS (20/30
(20/30 kVA)
kVA) Installation
Installation and
and Operation
Operation Manual
Manual S 164201626
S 164201626 Rev
Rev C C


OPERATION
Startup Chapter 8 UPS Maintenance

WARNING
This
Onlysection
qualifiedexplains how to:(such as a licensed electrician) should perform the UPS installation and
service personnel
• initial
Carestartup. RiskUPS
for the of electrical shock.
and batteries
• Recycle used batteries or UPS
Verify that UPS installation has been carried out correctly and the UPS ground has
• been
Useconnected.
the maintenance bypass switch (MBS)
• Select
Use one
parallel bypass
of the following startup options:
8.1 U P S a n d Startup
B a t t e rOption
y Care Section
ForNormal
the best
modepreventive maintenance,
“Normalkeep
Modethe area around
Startup” on page the
77 UPS clean and dust–free. If the atmosphere is
very dusty, clean the outside of the system with a vacuum cleaner.
Battery mode “Starting the UPS on Battery“ on page 78
For full battery life, keep the UPS at an ambient temperature of 77°F (25°C).
Bypass mode “Internal Bypass Startup” on page 79
NOTE bypass
UPS maintenance The batteries
“UPSinMaintenance
the UPS are ratedStartup”
Bypass for a 3–5
onyear
pageservice
79 life. The length of service life
varies, depending on the frequency of usage and ambient temperature. Batteries used
beyond expected service life will often have severely reduced runtimes. Replace
batteries at least every 5 years to keep units running at peak efficiency.
Normal Mode Startup
8 .To
1 . 1start
S t oup
r i nthe
g t hUPS
e U Pwhen
S a n dthe
B a tload
t e r i eiss de-energized:
When storing the UPS and optional cabinets, the following requirements should be met:
1. Remove the UPS front door (see page 10).
• Verify that the battery circuit breaker is in the OFF position.
2. Verify that the rotary maintenance bypass switch is in the UPS position (see
• Avoid temperature
Figure 55 on pageand humidity extremes. To maximize battery life, the recommended storage
85).
temperature is 59°F (15°C) to 77°F (25°C).
• 3. IfSwitch onthe
you store utility
UPSpower where
for a long the recharge
period, UPS is connected.
the batteries every 10 months by applying utility power.
The batteries charge to 80% capacity in approximately 3 hours. However, it is recommended that the
4. batteries
Switch the UPS input circuit breaker to the ON position.
charge for 48 hours after long-term storage.
• 5. Check
If thethe
optional
batteryUPS output
recharge circuit
date breaker
on the is installed,
shipping switch
carton label. If thethe breaker
date to theand the batteries
has expired
ON position.
were never recharged, do not use the UPS. Contact your service representative.
8.2 W h e n t o6.R e pWait

l a c efor
B athe
t t efront
r i e s panel LCD to illuminate.
WhenThe
the indicatorflashes
indicator flashes.
and the LCD panel displays Battery Failure, the batteries may need replacing.
Contact your service representative to order new batteries.
7. Switch the battery circuit breaker to the ON position.
Change the batteries approximately every five years.
The indicator stops flashing.
8.3 Recycling the Used Battery or UPS
8. Press any button on the front panel display to activate the menu options.
Contact your local recycling or hazardous waste center for information on proper disposal of the used battery or
9. Press the button on the front panel display and then press the
UPS. button to
select the TURN UPS ON/OFF menu.
10. Select the TURN UPS ON option. Press and hold the button for three
seconds, until the UPS stops beeping.
• Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper disposal of batteries is
required.
The UPSRefer to your local
precharges for acodes for disposal
few minutes andrequirements.
then the indicator illuminates.
• The
Do notUPS
openisor
now powering
mutilate the load.
the battery or batteries. Released electrolyte is harmful to the skin and eyes. It
may be toxic.
If the indicator is flashing, check the UPS status from the front panel to view
the active alarms. Correct the alarms and restart if necessary.

UPS Maintenance
Do not discard the UPS or the UPS batteries in the trash. This product contains sealed, lead–acid batteries and
must be disposed of properly. For more information, contact your local recycling/reuse or hazardous waste
center.
Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal, contact your
local recycling/reuse or hazardous waste center.

This
Thechapter
UPS has contains information
a four-button on how
graphical to with
LCD use the Eaton 9355
backlight. UPS
It provide
The UPS has
panel
abouta four-button
operation,
the UPSUPS graphical
startup
itself, LCDshutdown,
and with
load status, backlight.
events, and It providesand
configuring
measurements, useful
the UPS
setti
Power On Indicator (green)
about the UPS
Battery itself,
FigureCabinets
53). load status,
(EBCs). events, measurements, and settings (see
On Battery Indicator (yellow)
Figure 53). Bypass Indicator (yellow)
Alarm Indicator (red)
The UPS
This chapter has a information
contains four-button graphical
on how toLCD
usewith backlight.
the Eaton
Power 9355 ItUPS,
provides
On Indicator incluu
(green)
about the UPS
panel operation, UPS startup
itself, load
andstatus,
shutdown, Power
events,
and On Indicator
measurements,
configuring (green)
the and
UPS setting
for Ex
On Battery Indicator (yellow
BatteryFigure 53).(EBCs).
Cabinets On Battery Indicator (yellow) (yellow)
Bypass Indicator
Chapter 9 Troubleshooting Bypass Indicator
Alarm (yellow)
Indicator (red)
Control Buttons Alarm Indicator (red)
The Eaton 9355 is designed for durable, automatic operation and also alerts you whenever potential operating
problems may occur. Usually the alarms shown The UPSby thehas controlFigure panel
a four-button 53. do
Eatonnot9355mean
graphical UPSthat
LCD Control
the
with Panel
output power
backlight. isprovides
Power ItOn useful i
Indicator (green)
affected. Instead, they are preventive alarms intended
about theThe to alert
UPS theload user.status,
Use the following troubleshooting chart
following table shows the indicator status and description:(see
itself, events, measurements, On Batteryand settings
Indicator (yellow)
to determine the UPS alarm condition. Figure 53). Bypass Indicator (yellow)
Control Buttons
Control for Buttons
the LCD Menu Options Alarm Indicator (red)
9.1 T y p i c a l A l a r m s a nIndicator
d Conditions Status Description
The following table describes typicalOnalarms and conditions; FigureThe53.UPSEatonis operating
check 9355
theUPS normally.
Event Control Panel the control panel for a
Log through
list of activeGreen
alarms. If an alarm appears with a service Thecode, please
following contact
table the
shows Help
the Desk Power
(see
indicator On Indicator
status (green)
Flashing S The UPS is starting up or is shut down and waiting forand
power description:
to return.
1.7 Getting Help). The following table shows the indicator status Onand description:
S A new information message is active.
Control Buttons Bypass Indicator (yellow)
Indicator Status S Description
Bypass is not available.
Indicator Status Description for the LCD Menu Options Alarm Indicator (red)
Alarm or Condition Possible Cause Off
On The
TheUPSUPSAction
isisturned off and
operating will not turn on automatically.
normally.
On Figure normally.
The UPS is operating 53. Eaton 9355 UPS Control Panel
A utility failure has
On
occurred and the UPSThe UPSUPS
The UPS is powering
is inisBattery mode.
the equipment with battery power.
Green Flashing S The starting up or is shut down and waiting for power to return.
is in Battery
Flashing mode. S The The
UPS following Prepare your
table equipment
shows the forindicator
shutdown. forstatus
power and description:
Green
On Battery S A new information messageand
is starting up or is shut down waiting
is active. to return.
LED is on. Yellow S A new information message
S Bypass is not available. is active.
Indicator Status S Bypass Description Control Buttons
is not available.
1 beep every second. On The UPS
Off Thefor theisLCD
UPS isinturned
Bypass
Menu off mode.
Options
and will not turn on automatically.
Off The UPSThe is turned
UPS isoff and will normally.
not turn on automatically.
The battery isOn running
On
low. FigureThe 53.UPS
Eaton
operating
Fiveis in minutes
9355 UPS
Battery ormode.
less of battery
Control Panelpower remains (depending
Yellow
Battery LowGreen On Flashing The UPSSis Thein Battery
UPSonismode. load configuration
starting up or is shut and down
batteryand
charge).
waitingSave
for your
power work
to return.
LED is on. Yellow On The followingThe table
UPS and
has turn
shows
an off
activeyour
the
S A new information message is active. equipment.
indicator
alarm. status and description:
Yellow S Bypass is When utility power is restored, the UPS restarts
not available.
Continuous beep for On The UPS is in Bypass mode.
Indicator Red Status Flashing Description There is aautomatically,
new UPS alarm condition.
provides powerSee “Troubleshooting”
to the load, and chargeson thepage 93 for addi
10 seconds. On Off The UPSThe is inUPS
Bypass mode.off and will not turn on automatically.
isbattery.
turned
Yellow On The UPS is operating normally.
Yellow
Battery Breaker The UPS doesOn The UPS is in Battery mode.
not recognize the internal Verify the battery circuit breaker is in the ON position. If
Flashing On S The UPS The UPS has
is starting an active
shut alarm.
Green batteries.
On The UPS has an active the up or is
condition down and waiting for power to return.
alarm. persists, contact your service representative.
Yellow Changing the
S A new information message is active. Language
Red Flashing S Bypass isThere notUPS is a new UPS alarm condition. See “Troubleshooting” on page 93 for add
available.
Red FlashingOn There isPress
a new
The UPS and
is in hold
alarm
Bypass themode.first See
condition. button on the left for
“Troubleshooting” on approximately
page 93 for additional fiveinfo
se
LED is on.
Off language menu. This action
The UPS is turned off and will not turn on automatically. is possible from any LCD menu screen
1 beep every second.
Yellow
On requirements exceed
The power The UPS is
theThe in Battery
UPS Removemode.some of the equipment from the UPS. The UPS
On UPS has
Changing an the
activeLanguage
alarm.
capacity (greater than 100% of nominal; the Language
Changing continues to operate, but may switch to Bypass mode
Overload
Yellow Pressis and hold the first button on“Troubleshooting”
the left for
see Table 15 for specific output overload
Flashing if the load increases. The alarm resets when theapproximately
condition forfive se
LED is on. Red ranges). Press andThere hold the
language
a new first
menu.
becomes
UPS
Eaton alarm
9355
button UPS
This on
condition.
(20/30
thekVA)
action
See
Installation
left
is
and Operation
for approximately
possible from any LCD
onManual
pageseconds
five 93
menu scree
additio
S 164201626to
On The UPS is in Bypass mode. inactive.
1 beep every second. language menu. This action is possible from any LCD menu screen.
Yellow The UPS internal temperature is too high or Turn the maintenance bypass switch to the SERVICE
Overtemperature
the fan
On has failed. The UPSChanging the
position.
has an active alarm.Language
Otherwise, shut down the UPS.
ClearEaton
vents9355
andUPS
remove
buttonany onheat sources.and
left forAllow the UPSManual S 16420162
(20/30 kVA) Installation Operation
Press and9355
holdUPSthe first theOperation approximately five
Rev Cseco
Red Flashing Eaton
There is a new UPStoalarm
cool.(20/30
EnsurekVA)
theInstallation
condition. See and
“Troubleshooting”
airflow around the UPS is pageS 93
Manual
onnot 164201626
for additional info
LED is on. language menu. This action is possible from any LCD menu screen.
restricted.
1 beep every second.
If the alarm disappears, turn the maintenance bypass
switch back to the UPS position.
Changing the Language If the condition persists, contact your service
Eaton 9355 UPS (20/30 kVA) Installation and Operation Manual S 164201626 R
representative.
Press and hold the first button on the left for approximately five seconds to
Battery test failed language menu. This
The batteries need service. action
Contact is possible
your service from any LCD menu screen.
representative.
The UPS does not The main utility breaker is off. Verify that the main utility breaker is on.
start.
The input circuit breaker is off. Verify that the UPS input circuit breaker is on.

OPERATION OPERATION
Troubleshooting
OPERATION
OPERATION OPERATION
Alarm or Condition Possible Cause

Display Functions
Action Display Functions
As the default or after 15 minutesAs of inactivity, the LCD 15 displays theofs
The remote emergency power-off (REPO) Reset the REPO switch and restart thethe UPS.default
Verify thator the
after minutes
startup screen.
switch is active or the REPO connector is
Display TheFunctions
default is the startup
REPO connector is present.
Eaton logo and can be changed
screen. The default is the Eat to th
Display in the User Settings menu.
missing. Functions Display Functions As the default or after 15inminutes the User ofSettings
inactivity, menu.
the LCD displa
As the default or after 15As minutes
theThedefault
of
backlitstartup
inactivity,
or after
LCD 15 screen.
the minutesThe
LCD displays
automatically default
ofdims is
inactivity,
the the Eaton
selectable
after the LCD
a long logo and
displays
period can
the be chan
selectab
of inactivity. Pre
Power is not available The UPS is in Standby mode. Supply power to Settings
the connected The
equipment: backlit
PressLCD automatically dims a
startup screen. The default startup
is the
toscreen.
restore in
Eaton logo the
The User
the default
and canisbe
screen. menu.
thechanged
Eaton to logo
torestore
the
andMimic
can bescreen
changed to the Mim
at the UPS output any button on the front panel display to activate the screen.
terminals. in the User Settings menu. in the User Settings menu.
Use thethe The
two backlit
options.LCD
middle Pressautomatically
buttons the( button
and dims after a long period ofstruct
inac
menu Use)onto scroll
the
the two through
front the
middle buttons menu( and )
The backlit LCD automatically The backlit
dims after
LCD
button toautomatically
a
torestore
long
enter the
period
a screen.
of
dims
submenu. inactivity.
after
Press a Press
long
the period
any button
button of inactivity.
to select Press
an optionan
panel display and then press the button
buttonto to enter a submenu. Press
ESC the button to cancel or return to the
to restore the screen. to restore screen. ESC previous menu. or return to the
Usethe
select the twoUPS
TURN middle
ON/OFF buttons
menu. Press ( button
the )to
and tocancel
scroll through the me
Use the two middle buttons Use (the and
The two button
middle
) to button
totable
scroll
following to
select
buttons
through enter
the (TURN
shows the
and a submenu.
UPS
menu
the ONThe
) basic
to option;
scroll
structure.
menu Press
press
through the
Press thethe
structure. button
menu to selectPa
structure.
following
table shows the basic
button to enter a submenu. button
Press to enter
the
the a button
submenu.
button. to select
Press Press
and holdanthe
theoption. button
Press
button fortotheselect an option. Press
ESC button
Map fortoDisplay
cancelFunctionsESC button
or return
Table 6. Menu Tableto 6. the
Menu toprevious
cancel
three
Theseconds,
Map for or
menu.
return thetoUPS
thestops
until Functions
Display
following table
previous menu.
showsbeeping.the basic menu structure.
Main Menu
The UPS does not Thefollowing
The batteries needSubmenu
charging
table shows orThe
service.
thefollowing
Main basic
Menu menu Display
Apply Information
tableutility power
structure.
shows foror
the
Submenu 48Menu
hours
basic Function
menuto charge the
structure.batteries.
Display If
Information or Menu Functi
provide the expected Table 6. Menu Map for Display Functions the condition persists, contact your service representative.
UPS Status UPS Status UPS off / System normal / UPS supportingUPS loadoff / UPS
/ Systemon battery
normal / UPS
/ UPS onsupp
byp
Table 6. Menu Map forbackup
Display time.
TableFunctions
6. Menu Map for Display
Main Menucircuit Functions Submenu Display Information
The battery breakers are in the OFF list / Battery
Switch all batterystatus circuit breakersortoMenu the ON Function
position.
Main Menu Submenu
Main Menu position.
Display
Submenu
UPS Status Information or Menu Function DisplayFor Information
parallelUPS or Menu System
systems: Functionnormal / Battery floating UPS in Parallel mode /
off / System normal / UPS For supporting
parallel load / UPSSystem
systems: on batterynorma/U
Number x /list Units / on CAN
Battery Bus / Units on load
status Number x / Units on CAN Bus / Units
UPS Status Check Parallel Board
UPS Status The UPSUPS is not
off recognizing
/ System normal another parallel
/ UPS UPS
supporting
offFrom
/ System
load /normal
the UPS UPS on/ UPS
Status battery
menu, supporting
/select
UPS on theload
bypass
Units / UPS / Active
on on battery
CAN alarm/ UPS on bypass / Ac
Bus
Event Log unit. list / Battery status list / Battery
Event Log option
Displays status
and upverify
Forto 127that all
events
parallel UPSs
and
systems: appear
alarms
Systemin the list.
normal / Battery
Displays up to 127 floating
eventsUPS andinalarm
Para
For parallel systems: System normal
For IfBattery
parallel
/ anysystems: isNumber
UPSfloating missing,
System
UPS x /verify
inUnits
normal on/ Powerware
the
Parallel CAN
Battery
mode Bus / / Units
Hot Sync
floating
Parallel on
UPS
Unit load
CAN
in Parallel mode / Paralle
Measurements Parallel SystemMeasurements Voltage [by unit] Parallel / Voltage
System [Parallel total] Voltage / Output Voltage: L-N / Output Voltag
Number x(parallel
/ Units on CANonly)
Bus /Number
Units onBridge
x load Cardonconnections
/ Units CANFrequency
Bus and recheck
/to
Units on loadthe status from[by theunit] / Voltage [Parallel t
Event Log UPSs Current / Output
Displays
(parallel upUPSs 127 / Output
events
only) Power
and alarms
Current / Output Frequency / Output
UPS front panel.
Event Log Event Log Displays
Measurements Output up to 127 events and Displays
alarms
Parallel System IfL-N up to
all and 127 events
UPSsL-Lappear
/Output
Current
Voltage and
in[by
the alarms
/ unit]
Frequency
list, /check
Voltage / Power
the (kW/kVA/pf)
pull-chain
[Parallel wiring
total]
L-N and L-L/ Output
/ Current Voltage: L-N / Ou
/ Frequency /P
Measurements Measurements
Parallel System Voltage
Parallel[by System (parallel UPSs
unit] / Voltage [Parallel only)
Voltage (see
total] paragraph
[by/ unit]
Output Current 6.4 / Output
Parallel Frequency
Communication). / Output Power
Battery Voltage / /Current
Voltage
Voltage:
Battery / [Parallel
L-N / Output
Runtime total] Voltage
/ Output L-L Voltage:
/ Output L-N / Output Voltage L-L / O
(parallel UPSs only) Current
(parallel / Output
UPSs only)
Frequency
Output / Output
Current Set
Power the system
/ Output L-N to
Frequency and internal
/ Output
L-L Bypass
/ Current Power /mode
Frequency(seeVoltage
paragraph / Current / Runtime
/ Power (kW/kVA/pf)
Input L-N and L-L
7.3.3 InternalInput / Current
Bypass Startup)./ Frequency L-N and L-L / Current / Frequency
Output L-N
Output
and L-L / Current / Frequency
Battery L-N /and
Power L-L /(kW/kVA/pf)
Current Voltage/ Frequency
/ Current / Power
/ Runtime (kW/kVA/pf)
If the condition persists, contact your service
Bypass L-N and L-L /Bypass Frequency L-N and L-L / Frequency
Battery Voltage
Battery/ Current / Runtime Input Voltagerepresentative.
/ Current /L-N Runtime and L-L / Current / Frequency
Control Go to Bypass Mode Control Transfers the UPS to
Go/ Frequency internal
to Bypass Mode Bypass mode Transfers the UPS to internal Bypas
Abnormal
Input output The UPSL-N breaker
Input
and L-L on /the Tie Bypass
Current Cabinet was
/ Frequency
L-N andShut L-L /down
When Current the
this L-N
command UPS
and where the alarm
L-Lis/active,
Frequency is indicated.
the option changes
voltage at startup not switched to the ON position properly. When thistocommand
Go to Normal Mode.
is active, the o
Switch the UPS breaker on the Tie Cabinet to the ON
Bypass ControlL-N
Bypass
and L-L / Frequency
Start Battery GoTest L-N
to Bypass Modeand L-L /
Initiates Frequency
a Transfers
battery testthe UPS to internal Bypass mode
position. Start Battery Test Initiates a battery test
Control Go toControl
Bypass Mode Transfers
Go to Bypass the UPS
Display Mode to internal Bypass
Test Transfers mode
Start
Four theWhen
thedifferent
upUPS to
UPS. this command
internal
selectable Bypass
tests
is active, the option changes to Go to Normal
mode
for the front panel functions: the LEDs cycle th
Display Test Four different selectable tests for th
When this commandStart is active, When
theTest
Battery option
this
Select
beep command
changes
the System
sounds, to
isthe
Initiates Go
active,
Onto Normal
the option
a option
backlight
battery Mode.
through
turns
test changes
off the
andfront on,topanel
Go to
and theofNormal
the
pixels Mode.through to t
scroll
beep sounds, the backlight turns off
Start BatterySettings
Test Initiates
Start Battery
aUser
batteryTesttest
Settings
Display InitiatesUPS
Test
that was
a battery
See Table test
7
Four
turned off.
for detail.
different selectable tests for the front panel functions: the LED
Selective Trip The Powerware Hot Sync CAN Bridge Card Verify the CAN beep wiring
sounds, (seethe paragraph
backlight turns off and on, and the pixels scroll th
Display Test Four
Display
different
Test selectable
Service SettingstestsFourfor the
different
frontscreen
This panel
selectable
functions: teststhe forLEDs
is password-protected. the front
cycle panel
through,functions:
the alarm the LEDs cycle through, t
is not wired correctly. 6.4 Parallel Service
Communication). Settings This screen is password-protected.
beep
Settings sounds, the backlight turns
User Settingsbeepoff sounds,
and on, the
and backlight
the pixels turns
scroll
See Table 7 for detail. off through
and on, toandtest thethe pixels
LCD. scroll through to test the
Identification Verify
UPS Type the pull-chain
/ Part Number wiring/ Serial
(see paragraph
Number UPS / Firmware
Settings UserSettings
Settings See
User Table
Settings7 for detail. Identification
See Table Type / /Part Display
Number/ CAN BridgeNum
/ Serial
Service Settings 6.4 7Parallel
for detail.Communication).
This screen is password-protected.
Turn UPS ON/OFF ON and OFF Options Turn UPS
Service Settings This
Service
Identificationscreen Settings
is password-protected. ThisON/OFFIf theiscondition
screen ONpersists,
and OFFcontact
password-protected. Optionsyour service
UPS Type / Part Number / Serial Number / Firmware / Display / CAN
representative.
Identification Identification UPSON/OFF
Turn UPS Type / Part Number ON and / Serial
UPS
OFF Number
Type / /Part
Options Firmware
Number / Display
/ Serial/ Number
CAN Bridge / Firmware / Display / CAN Bridge
Turn UPS ON/OFF ON and

TurnOFF
UPSOptions
ON/OFF ON and OFF Options
9.2 Silencing the Alarm
Before silencing an alarm, check the alarm condition and perform the applicable action to resolve the condition.
Press any button on the front panel display to silence the alarm. If the alarm status changes, the alarm beeps
again, overriding the previous alarm silencing.
NOTE For any questions or issues, please contact the Help Desk (see 1.7 Getting Help).

74 Eaton 9355 UPS (20/30 kVA)
74Installation and Operation Manual S 164201626 Rev C
74 Eaton 9355 UPS (20/30 kVA) Installation and Operation Manual S 164201626 Rev C
Chapter 10 Product Specifications
This section provides the following specifications:
• Model list
• Dimensions and weights
• Environmental and safety specifications
• Technical specifications
• Model specifications
• Battery specifications
• Battery runtimes
Table 12. Model List

UPS Description Power Rating
PW9355-20 UPS with internal batteries 20 kVA, 18 kW

PW9355-30 UPS with internal batteries 30 kVA, 27 kW
Extended Battery Cabinet (EBC) Description
EBC 36 EBC with 2 strings
EBC 72 EBC with 4 strings
Table 13. Dimensions and Weights
Dimensions (H x W x D)
Eaton 9355 Cabinet Including Conduit Landing Box Weight
UPS 66.3” x 19.4” x 34.1” (168 x 49 x 87 cm) 1160 lb (526 kg)
EBC 36 66.3” x 19.4” x 34.1” (168 x 49 x 76 cm) 1160 lb (526 kg)
EBC 72 66.3” x 19.4” x 34.1” (168 x 49 x 76 cm) 2060 lb (934 kg)
Options Cabinet with Single (Input or Output) Transformer 66.3” x 19.4” x 34.1” (168 x 49 x 87 cm) 535 lb (243 kg)
Options Cabinet with Dual (Input and Output) Transformer 66.3” x 19.4” x 34.1” (168 x 49 x 87 cm) 792 lb (360 kg)
Options Cabinet with Maintenance Bypass Switch (MBS) 66.3” x 19.4” x 34.1” (168 x 49 x 87 cm) 205 lb (93 kg)
Only
Table 14. Environmental and Safety Specifications
Operating Temperature 50°F to 104°F (10°C to 40°C)

Optimal battery performance: 77°F (25°C)
Transit Temperature -13°F to 131°F (-25°C to 55°C)
Storage Temperature 32°F to 77°F (0°C to 25°C)

Recommended battery storage: 59°F to 77°F (15°C to 25°C)
Ventilation Front air intake, forced air, six fans, positive pressurization, temperature UPS-
monitored

Product Specifications
Table 14. Environmental and Safety Specifications (Continued)

Altitude 9,843 ft (3,000m) operating without derating 32,810 ft (10,000m) during transportation
Relative Humidity 0–95% noncondensing
Audible Noise < 58 dBA at 1 meter depending on load
Surge Suppression ANSI C62.41 Category B3
Safety Conformance IEC 62040-1-1, IEC 60950, EN 62040-1-1, UL 1778, NOM-0190SCP8-1993
Agency Markings UL, cUL, NOM-NYCE
EMC (Class A) EN 50091-2 Class A
Table 15. Technical Specifications

Technology Online, double-conversion topology with static bypass switch and 3-position
maintenance bypass switch.
Frequency independent operation.
Input Voltage Range 75/130–144/249 Vac per phase
Input Power Factor >0.99
Input Rated Voltage 120/208 or 127/220 Vac three-phase
Isolation Transformer Input Voltage Range 208V, 480V, or 600V ±20%

60 Hz only
Input Frequency Range 45–65 Hz
Input Rated Frequency 50/60-Hz selectable, auto configuring
Output Voltage Regulation ±1% static, Phase to Neutral

±2% static, Phase to Phase
±5% dynamic at 100% resistive load change
Response time <1 ms
Output Voltage Distortion <2% THD linear load

<5% THD non linear load
Output Frequency 50/60-Hz selectable or auto configuring
Output Frequency Regulation Synchronization to line
Output Overload 101–110% for 10 minutes

111–125% for 60 seconds
126–149% for 5 seconds
>150% for 300 milliseconds

Table 16. 9355 Model Specifications — 20 kVA Model
20 kVA Model
Output Voltage 208 208 208 220 480 480 480
(Line–Line) (with output (with output (with output
isolation isolation isolation
transformer) transformer) transformer)
Output Voltage 120 120 120 127 277 277 277
(Line–Neutral)
Input Voltage 208 480 600 220 208 480 600
(with input (with input (with input (with input
isolation isolation isolation isolation
transformer) transformer) transformer) transformer)
Input Current 70A 30A 24A 70A 70A 30A 24A
Output Current 55A 55A 55A 52A 55A 25A 25A
Output kVA 20 20 20 20 20 20 20
Output kW 18 18 18 18 18 18 18
Efficiency 89% 83% 83% 89% 85% 81% 81%

(Minimum)
Heat Rejection: 6762 10450 10450 6762 11035 14723 14723
[ BTU/hr (kg-cal/hr) ] (1704) (2633) (2633) (1704) (2783) (3713) (3713)
Table 17. 9355 Model Specifications — 30 kVA Model
30 kVA Model
Output Voltage 208 208 208 220 480 480 480
(Line–Line) (with output (with output (with output
isolation isolation isolation
transformer) transformer) transformer)
Output Voltage 120 120 120 127 277 277 277
(Line–Neutral)
Input Voltage 208 480 600 220 208 480 600
(with input (with input (with input (with input
isolation isolation isolation isolation
transformer) transformer) transformer) transformer)
Input Current 100A 45A 35A 100A 100A 48A 32A
Output Current 83A 83A 83A 79A 83A 37A 37A
Output kVA 30 30 30 30 30 30 30
Output kW 27 27 27 27 27 27 27
Efficiency 90% 85% 85% 90% 87% 84% 84%

(Minimum)
Heat Rejection: 9220 13831 13831 9220 13493 18104 18104
[ BTU/hr (kg-cal/hr) ] (2323) (3485) (3485) (2323) (3402) (4565) (4565)

Table 18. Battery Specifications
UPS Internal Battery Type 9 Ah sealed, valve-regulated lead acid (VRLA), maintenance-free,
minimum 3-year float service life at 77°F (25°C), voltage 216 Vdc (108 cells per string)
EBC Battery Type Sealed, valve-regulated lead acid (VRLA), maintenance-free,

minimum 3-year float service life at 77°F (25°C), 120W/cell
Number of Strings UPS: 6 strings

EBC 36: 2 strings; EBC 72: 4 strings
Battery Replacement Must be replaced by a qualified service technician
Charger Service configurable 0.5 –34A per string, with overall maximum of 34A (limited by input current).
Default: 3.4A per string
Charging Internal battery: approximately 3 hours to 80% usable capacity at nominal line voltage after full
load discharge
External battery: no more than 10x discharge time to 90% usable capacity at
nominal line voltage after full load discharge
Start-on-Battery Allows start of UPS without utility input
Performance ABM technology increases battery service life, optimizes recharge time, and
provides a warning before the end of useful battery life
Protection EBC output protected by 200A circuit breaker
Table 19. Battery Runtimes (in Minutes) at Full Load, 0.9 pF
Load UPS Internal Batteries +(1) EBC 36 +(2) EBC 36 +(3) EBC 36
30 kVA/27 kW 10 31 56 75
20 kVA/18 kW 18 56 82 97
UPS Internal
Load +(1) EBC 72 +(2) EBC 72 +(3) EBC 72
Batteries
30 kVA/27 kW 10 56 89 110
20 kVA/18 kW 18 83 114 162
NOTE Battery times are approximate and vary depending on the load configuration and battery charge.

Chapter 11 Warranty
To view the UPS warranty please click on the link or copy the address to download from the Eaton website:
UPS Product Warranty
https://www.eaton.com/content/dam/eaton/products/backup-power-ups-surge-it-power-distribution/backup-
power-ups/portfolio/eaton-three-phase-ups-warranty.pdf
EQUIPMENT REGISTRATION
Please visit www.eaton.com/pq/register to register your new Eaton UPS / Eaton UPS Accessory.
Model Number:
Serial Number:

164201626K1
164201626 K1

Eaton 9355 Ups 20 30 Kva User Guide 164201626

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Eaton 9355 Ups 20 30 Kva User Guide 164201626

Uploaded by

Copyright:

Available Formats

Eaton® 9355 UPS

3 UPS Installation Plan and Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

4 UPS System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 v

4.6.2 Parallel UPS Wiring ............................................................................................................................. 43

5 UPS Wiring Diagrams and Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

7 UPS Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

vi Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

8 UPS Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

10 Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 vii

viii Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 ix

x Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

Table 1. Air Conditioning or Ventilation Requirements During Full Load Operation................................................... 14

Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 xi

xii Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

EBC Options Cabinet UPS

Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 1

1.1 UPS Standard Features

1.1.1 Control Panel

See Chapter 7 UPS Operating Instructions, for additional information.

1.1.2 Customer Interface

1.1.3 Advanced Battery Management

2 Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

1.2 Options and Accessories

1.2.1 Extended Battery Cabinet

1.2.2 Options Cabinet

1.2.3 Wall-Mounted Bypass Switch

Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 3

1.2.4 Parallel Tie Cabinet

1.2.5 Seismic Kit

1.2.6 Monitoring and Communication

1.3 Using This Manual

1.4 Conventions Used in This Manual

4 Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

Note Information notes call attention to important features or instructions.

Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 5

1.5 Symbols, Controls, and Indicators

CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for

ON - Indicates that the switch is in the ON position.

OFF - Indicates that the switch is in the OFF position.

PHASE - The word “phase.”

1.6 For More Information

6 Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

• Visit www.eaton.com/powerquality or contact an Eaton service representative for information on how to

1.7 Getting Help

United States: 1-800-843-9433

1.8 Equipment Registration

Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 7

8 Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS

2.1 Consignes de Sécurité

CONSIGNES DE SÉCURITÉ IMPORTANTES — CONSERVER CES INSTRUCTIONS

Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 9

2.2 Advertencias de Seguridad

INSTRUCCIONES DE SEGURIDAD IMPORTANTES — GUARDE ESTAS INSTRUCCIONES

10 Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1 11

12 Eaton 9355 UPS (20/30 kVA) User’s Guide 164201626—Rev K1

Use the following basic sequence of steps to install the UPS:

1. Create an installation plan for the UPS system.

3.1 Creating an Installation Plan